How Executives Fail: 26 Surefire Recipes for Failing as an Executive
By Lee Thayer
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About this ebook
Lee Thayer
Lee Thayer is a scholar and writer known around the world for his many years of research and publications on the human condition. He has taught or lectured at many of the most prestigious universities in the U.S., Canada, Mexico, Europe, Scandinavia, Australia, and China. He has been a Fulbright professor in Finland, a Ford Foundation Fellow at Harvard, and was twice awarded a Danforth Foundation Teacher Award for excellence in his teaching. His background is in music (composing and arranging), the humanities, engineering, and social and clinical psychology. He was one of the founders of the field of communication as a university discipline, and is a Past President of what was at that time the largest association of human communication scholars in the world. He was also the founding editor of the influential journal Communication, which was devoted to pragmatic insights into the human condition by the top thinkers in the world. His early work consisted of 14 books of research on the connection between communication and the human condition. More recently, he has summarized his long life of research into all matters human and social in such books as Communication: A Radically New Approach to Lifes Most Perplexing Problem, two collections of essays, On Communication and Pieces: Toward a Revisioning of Communication/Life. The present Doing Life; A Pragmatist Manifesto is a summary of his innovative perspectives on this subject for past 60 years. There is also his proposed alternative to the reach of biological evolution into the social sciences, Explaining Things: Inventing Ourselves and our Worlds. He lives in Western North Carolina with his artist/wife Kate Thayer. He is also renowned for his current work as a CEO coach of choice.
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How Executives Fail - Lee Thayer
How Executives Fail
26 Surefire Recipes
for
Failing as an Executive
New and Revised Edition
Lee Thayer
Author of
Leadership: Thinking, Being, Doing
Copyright © 2009 by Lee Thayer.
Library of Congress Control Number: 2009906460
ISBN: Hardcover 978-1-4415-5064-4
Softcover 978-1-4415-5063-7
eBook 978-1-4628-3635-2
All rights reserved. No part of this book may be reproduced or transmitted
in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the copyright owner.
This book was printed in the United States of America.
To order additional copies of this book, contact:
Xlibris Corporation
1-888-795-4274
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Contents
Overview
By Way of An Introduction
How to Breed Failure from Success
How to Achieve
Mediocrity
How to Develop Your Own Incompetence
How to Nourish Incompetence in Others
How to Be the Measure of All Things
How to Maintain Your Gullibility
How to Be Tolerant of Those Who Can’t… Or Won’t
How to Get Addicted
How to Be Reasonable
How to Fake Other People Out
How to Fill Your Days
with Unimportant Things
How to Be Indecisive
How to Be Able
Not to Think
How to Avoid Being Accountable
How to Grow and Enhance Bad Habits
How to Miscast People
—Including Yourself
How to Put Feelings Ahead of Performance
How to Practice Dilettantism
How to Reward B While Hoping for A
How to Play the Explanation Game
How to Miscommunicate
How to Prepare for What’s Already Happened
How to Own Other People’s Problems… So They Can’t
How to Pick the Wrong Facts
How to Fail the Way Virgins Fail
How to Master the Master Assumption
Afterword
About the Author
Praise for How Executives Fail:
Habit is a great deadener and this book will help you break the ones that could fatally end your career (and ambitions!). The best ‘insurance’ book on leadership I’ve read.
—Warren Bennis,
Distinguished Professor of Business,
University of Southern California,
Author of On Becoming a Leader
Every few centuries, in every field of study, someone arises whose insights dwarf those of his or her peers. Lee Thayer is one of them. His work and his name will be remembered for centuries to come. As Einstein eclipsed Newton, Thayer eclipses Machiavelli. His seminal thinking on leadership is the foundation for all that I have done at Johnsonville Sausage.
—Ralph C. Stayer, CEO
Johnsonville Sausage
"With characteristic insight, Lee Thayer tells us there are two ways to succeed: ‘get lucky and avoid failure.’ (Absolutely brilliant!) Since you can’t learn luck, Thayer offers his readers a baker’s two dozen ways to ‘fail on purpose’ in this original, funny, and useful little gem of a book. Smart executives will sneak peeks at its ironically practical pages when no one is looking."
—James O’Toole, author of
Creating the Good Life
"In my work with top executives, I have come into contact with the many hundreds of books about leadership published in the last 30 years—and with the many hundreds of executives who look to that outpouring for some reliable ways of improving their skills and their organizations. From that view, Lee Thayer’s book, Leadership: Thinking, Being, Doing, is the best damn book on leadership there is. Now, in his inimitable way, he has turned the how-to-succeed
literature on its head. Behind the humor and irony of How Executives Fail, you will uncover the most provocative and practical voice in leadership today. Thayer teases us solidly onto the path of superior and sustainable performance by revealing how most executives fail. What a coup!"
—Pat Murray, President
J. P. Murray and Associates
More praise for How Executives Fail:
"Attracted by his (often) counter-intuitive but extremely practical ideas, I invited Lee Thayer a few years ago to be my on-demand coach and mentor. The fabulous successes we have been experiencing at Phillips Corporation are in large measure a result of his guidance. His unique perspectives in Leadership: Thinking, Being, Doing have been our compass. In his newest and most provocative book, How Leaders Fail: 26 Surefire Recipes for Failing as an Executive, he turns conventional wisdoms on their head. My advice? Don’t even think about attempting high-performance leadership without first studying the writings of the master."
—Alan M. Phillips, President,
Phillips Corporation
"Once again Lee Thayer has challenged CEOs to step up and think outside the box. The supreme master of counter-intuition, he beckons leaders to confront themselves. Thayer is high-performance leadership’s modern day Yoda. No other book is needed (and I surveyed—ugh!—5,000 or so of the best of them) to understand leadership competency and organizational effectiveness than Thayer’s earlier book, Leadership: Thinking, Being, Doing. Now comes Dr. Thayer’s latest gift to CEOs and key executives: How Executives Fail: 26 Surefire Recipes for Failing as an Executive. There is no set of ideas on leadership more profound, no executive competency more revealed, no recipes for results more useful than Lee Thayer’s latest illumination of what really counts for leaders who want to make a dent in the Universe."
—Michael W. Norris,
Senior Chairman,
Vistage (The World’s Largest CEO Membership Organization)
When I assumed the role of CEO at HarrisInteractive I wanted to make our company a
great" organization, an organization that benefits all of its stakeholders. Lee Thayer’s powerful book, Leadership: Thinking, Being, Doing, convinced me we needed his experience and expertise to fully realize our goals. Lee now works with us regularly, making a profound difference in attitudes and performance throughout the organization. He’s coached us, challenged us, and has made us believe that we truly can become the best in this business by creating sustainable excellence in every aspect of our Company. His new book, How Executives Fail, is vintage Thayer—a unique voice in an overcrowded space, full of tongue-in-cheek humor, cautionary tales and ironic twists—all the while being deadly serious. If you’re a leader who, like me, is determined to create a great organization, this book will help you to avoid… failing."
—Gregory T. Novak, past-CEO
HarrisInteractive, Inc.
"As an ex-CEO, I am now devoted to helping CEOs achieve a better life, at work and at home. There is no comparable resource, in my opinion, than Lee Thayer—whether in his writings (e.g., Leadership: Thinking, Being, Doing) or in front of the participants in our seminars and workshops. He understands high-performance organizations, and the leader’s role in making it happen in a more practical way than anyone else. Our members love him. His latest, How Executives Fail, is a stunning achievement—full of intrigue, innuendo, good humor and just plain inescapable facts about executive life. You’ll want a copy for everyone on your staff, and for your peers."
—Bruce W. Peters,
Founder of CEOHQ Fellows
and Co-Founder of PeerHQ
It takes some people all their lives
to become failures, while others
achieve it in just a few years.
—American folklore
Irony: "a state of affairs or an event
that seems deliberately contrary
to what one expects
and is often amusing as a result."
—The New Oxford American Dictionary
"How many people are trapped
in their everyday habits:
part numb, part frightened, part indifferent?
To have a better life we must
keep choosing how we’re living."
—Albert Einstein
26 Recipes
Overview
For all those who would presume to manage a human enterprise, there are two ways of succeeding: One is to get lucky. The other is to avoid failing.
It may seem perverse, but there are also two ways of failing:
One is to follow one’s peers lemming-like down the slippery slope of mediocrity.
The other is to be oblivious to what part of the problem you are.
What is common to all situations is not the likelihood of success, but the likelihood of failure. The everyday rate of any real success on the part of managers and executives seems to bear no correlation to the exponential flood of advice about how to succeed.
This little book of recipes about how to fail as a manager or executive turns that flood of advice about how to succeed on its head. The indispensable factor is not a list of explanations about how somebody succeeded. The indispensable factor is simply that of avoiding failure—avoiding the kind of thinking and actions that make failure likely.
There isn’t a manager alive who couldn’t use this book to advantage.
Hardly anyone sets out to fail. But most managers and executives do fail. They fail their own hopes and aspirations, if not their roles. How do they do this? By the time they figure out by trial and error what part of the problem they are, it’s usually too late.
This little book is the only instruction book you’ll ever need about how to avoid failing by default. You’ll learn how to fail on purpose, with dash and aplomb. You’ll meet many familiar people—people you will immediately recognize—in these pages. Here and there, you might catch a glimpse of yourself.
Think of it as failure therapy. What you can’t learn here about your personal talents for failing you’ll just have to learn the hard away. By failing. If you don’t have insight into how executives fail, you’re likely to end up there.
Enjoy this small book of collected wisdom about how to fail. Each recipe
is drawn from universals of real life—how most managers and executives have failed in spite of their best intentions.
Overview
By Way of An Introduction
Annotated
Recipe List
[This book is not composed of chapters that continue on from the previous. It consists of short pieces—5 to 8 pages—that I call recipes.
These can be read one at a time profitably—by choice or by happenstance. These annotated titles will provide the reader with all the clues needed to get into and gain from the book, and are largely self-explanatory.]
Recipe #1
How to Breed Failure from Success
Most executives have had some success, though their explanations are fanciful. They often attempt to apply their previous success paradigms to successively different circumstances until they ultimately fail.
Recipe #2
How to Achieve Mediocrity
Mediocrity is the mostly unintended destination and the most crowded. This recipe informs you how to get to that destination more efficiently.
Recipe #3
How to Develop
Your Own Incompetence
Sometimes (although increasingly less so), you have to be incompetent in order to fail. Here are all of the obvious secrets
about how to foster your own incompetence.
Recipe #4
How to Nourish
Incompetence in Others
You have to be reasonably incompetent yourself in order to nourish this condition in others. This recipe tells you how to surround yourself with incompetents, who can then become indispensable to your own failure.
Recipe #5
How to Be the
Measure of All Things
People who are on the path to failure make themselves the measure of the universe. They judge everything from their own limited perspective. Here’s how to get better at that.
Recipe #6
How to Maintain Your Gullibility
Being more than ordinarily gullible can contribute mightily to your eventual failure. You may be moderately gullible. But it’s over-confidence in one’s own power of mind that opens one to extreme gullibility—to others’ conning you, for example.
Recipe #7
How to Be Tolerant of
Those Who Can’t, or Won’t
There are people who can’t perform even up to their own standards. There are others who won’t perform. Not being able to distinguish the one from the other, or being exceedingly tolerant of both, will make a significant contribution to your failure.
Recipe #8
How to Get Addicted
People who travel the road to failure are addicted. They are addicted to themselves, to their own sense of always being right, and to other conditions of their lives. The more addicted you can get to always being right, the more certain you are to fail.
Recipe #9
How to Be Reasonable
Being overly-reasonable, like being overly unreasonable (depends on about what, doesn’t it?), can fuel and inspire the trip to failure. Learn how with this recipe.
Recipe #10
How to Fake Other People Out
It is commonplace in our culture to fake other people out—to make them think you are somehow better than you are. To do that, you have to deceive yourself about yourself. Here’s how to do that superbly.
Recipe #11
How to Fill Your Day
with Unimportant Things
Ineffective executives are not necessarily dumber than others. They simply do a terrible job of sorting out what’s really important from what’s not. Sometimes they mistake what they think is important for what is important.
Recipe #12
How to Be Indecisive
Jumping to conclusions based on past experience certainly helps if you want to fail. But being indecisive when decisiveness is called for will also help. You can often avoid accountability by being indecisive. Here are tried-and-true techniques for doing that.
Recipe #13
How to Be Able Not to Think
Real success is often associated with a superior ability to think. So here are some lessons for being able not to think, and thus avoiding success.
Recipe #14
How to Avoid Being Accountable
Executives who will fail frequently try to hide when the heat’s on, or when they might be too obviously wrong (or right). A flurry of activity may mislead a stupid boss or customer into believing you’re actually accomplishing something.
Recipe #15
How to Grow and Enhance
Bad Habits
Bad habits are the ones you need to fail. They’re easy to come by and comfortable to exercise. They’re frequently referred to as your comfort zone.
Recipe #16
How to Miscast People—
Including Yourself
The commonest error of all is that of miscasting. If you get yourself miscast as an executive, in spite of the fact you haven’t got the right stuff
for the role, you will then be better qualified for miscasting those on whom you depend for success.
Recipe #17
How to Put Feelings
Ahead of Performance
There are people who believe that you have to feel like
performing before you can perform your role well. Or that feelings are more important than performance.