Series 24 Exam Study Guide 2022 + Test Bank
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This best-in-class series 24 exam prep study guide and test bank details everything you need to know to ensure your success on the series 24 exam. Written by the experts at The Securities Institute of America, this exam review guide will make you a master of all things tested on your series 24 exam. This textbook provides extraordinary deta
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Series 24 Exam Study Guide 2022 + Test Bank - The Securities Institute of America
SECURITIES INSTITUTE SERIES
The Securities Institute of America proudly publishes world class textbooks, test banks and video training classes for the following Financial Services exams:
Securities Industry Essentials exam / SIE exam
Series 3 exam
Series 4 exam
Series 6 exam
Series 7 exam
Series 9 exam
Series 10 exam
Series 22 exam
Series 24 exam
Series 26 exam
Series 39 exam
Series 57 exam
Series 63 exam
Series 65 exam
Series 66 exam
Series 79 exam
Series 99 exam
For more information, visit the website at www.securitiesCE.com.
Series 24
EXAM STUDY GUIDE 2021
+ TEST BANK
The General Securities Principal
Examination
The Securities Institute of America, Inc.
Copyright © by The Securities Institute of America, Inc. All rights reserved.
Published by The Securities Institute of America, Inc.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of The Securities Institute of America, Inc.
Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.
Contents
About the Series 24 Exam
About This Book
About the Test Bank
About The Greenlight Guarantee
About The Securities Institute of America
Chapter 1
Brokerage Office Procedures
Hiring New Employees
Resignation of a Registered Representative
Registration Exemptions
Persons Ineligible to Register
Disciplinary Actions Against a Registered Representative
Termination for Cause
Outside Employment
Private Securities Transactions
Gift Rule
Sharing in a Customer’s Account
Borrowing and Lending Money
Order Tickets
Executing an Order
Becoming a Stockholder
Violation
Clearly Erroneous Reports
Execution Errors
When-Issued Securities
Government Securities Settlement Options
Accrued Interest
Close Outs
Customer Confirmations
Rules for Good Delivery
Rejection of Delivery
Delivery of Round Lots
Reclamation
Marking to the Market
Customer Account Statements
Carrying of Customer Accounts
Dividend Distribution
Pretest
chapter 2
Record Keeping, Financial Requirements, and Reporting
Blotters
General Ledger
Customer Accounts
Subsidiary (Secondary) Records
Securities Position Book (Ledger) Stock Record
Order Tickets
Confirmations and Notices
Monthly Trial Balances and Net Capital Computations
Employment Applications
Records Required to Be Maintained for Three Years
Records Required to Be Maintained for Six Years
Records Required to Be Maintained for the Life of the Firm
Requirement to Prepare and Maintain Records Under SEC 17a-3 and 17a-4
Financial Requirements
Aggregate Indebtedness
Haircuts
Box Counts
Missing and Lost Securities
The Customer Protection Rule
The Early Warning Rule
FINRA Financial Requirements
Subordinated Loans
Temporary Subordination Agreements
Calculating Net Capital
Fidelity Bonds
Pretest
Chapter 3
Issuing Corporate Securities
The Prospectus
The Final Prospectus
Free Writing Prospectus
Providing the Prospectus to Aftermarket Purchasers
SEC Disclaimer
Misrepresentations
Tombstone Ads
Free Riding and Withholding/FINRA Rule 5130
Underwriting Corporate Securities
Types of Underwriting Commitments
Types of Offerings
Awarding the Issue
The Underwriting Syndicate
Selling Group
Underwriter’s Compensation
Underwriting Spread
Factors That Determine the Size of the Underwriting Spread
Review of Underwriting Agreements by FINRA
Underwriter’s Compensation
Unreasonable Compensation
Offering of Securities by FINRA Members and other conflicts
Exempt Securities
Exempt Transactions
Crowdfunding
Rule 147 Intrastate Offering
Rule 137 Nonparticipants
Rule 138 Nonequivalent Securities
Rule 139 Issuing Research Reports
Rule 415 Shelf Registration
Securities Offering Reform Rules
SEC Rule 405
ADDITIONAL COMMUNICATION RULES
DPP Roll-UP Transactions
Pretest
Chapter 4
Trading Securities
Types of Orders
The Exchanges
Priority of Exchange Orders
The Role of the Designated Market Maker
Crossing Stock
Do Not Reduce (DNR)
Commission House Broker
Two-Dollar Broker
Registered Traders
Super Display Book (SDBK)
Short Sales
Affirmative Determination
Regulation SHO
Rule 200 Definitions and Order Marking
Rule 203 Security Borrowing and Delivery Requirements
Threshold Securities
Block Trades
Trading Along
Circuit Breakers
Limit Up Limit Down (LULD)
Listing Requirements for the NYSE
Over-the-Counter/Nasdaq
High Frequency and Algorithmic Trading
Market Centers
SEC Regulation NMS
SEC Regulation ATS
Direct Market Access
Nasdaq International
Non-Nasdaq OTCBB
Pink OTC Market
Third Market
Nasdaq Market Center for Listed Securities
Fourth Market
Nasdaq Listing Standards
Market Maker Regulations and Responsibilities
Times for Entering a Quote
Withdrawing Quotes
Handling and Displaying Customer Limit Orders
The Order Audit Trail System (OATS)
The Manning Rule
Automated Confirmation System (ACT)/Trade Reporting Facility (TRF)
ACT Trade Scan
Nasdaq Trade Reporting Facility (TRF)
Step Out Trades
Market Making During Syndication
Regulation M, Rule 101
Penalty Bids
Regulation M, Rule 102
Regulation M, Rule 103
Passive Market Makers’ Daily Purchase Limit
Regulation M, Rule 104
Syndicate Short Positions
Regulation M, Rule 105
Trade Reporting and Compliance Engine (TRACE)
Broker vs. Dealer
FINRA 5 Percent Markup Policy
Markups/Markdowns When Acting as a Principal
Riskless Principal Transactions
DOMINATED AND CONTROLLED MARKETS
Firm Quote Rule
THE FIRM QUOTE COMPLIANCE SYSTEM (FQCS)
Trade Complaints
Between Members
Rogue Trading Prevention
Arbitrage
Pretest
Chapter 5
Recommendations to Customers
Investment Objectives
Capital Asset Pricing Model (CAPM)
Risk vs. Reward
Alpha
Beta
Developing the Client Profile
Suitability standards
Professional Conduct when Making Recommendations
Recommending Mutual Funds
Periodic Payment Plans
Mutual Fund Current Yield
Fair Dealings with Customers
Recommendations to an Institutional Customer
Short Sales in Connection with Recommendations
Issuing Research Reports
Regulation FD
Recommendations through Social Media
Pretest
Chapter 6
General Supervision
The Role of the Principal
Supervisor Qualifications and Prerequisites
Continuing Education
Tape Recording Employees
Heightened Supervisory Requirements
Information Obtained from an Issuer
Customer Complaints
Investor Information
Member Offices
Annual Compliance Review
Business Continuity Plan
Currency Transactions
The Patriot Act
U.S. Accounts
Foreign Accounts
Identity Theft
FINRA Rules on Financial Exploitation of Seniors
Pretest
Chapter 7
Customer Accounts
Holding Securities
The Depository Trust Company (DTC)
Mailing Instructions
Individual Account
Joint Account
Joint Tenants with Rights of Survivorship (JTWROS)
Joint Tenants in Common (JTIC)
Transfer on Death (TOD)
Death of a Customer
Corporate Accounts
Trust Accounts
Partnership Accounts
Trading Authorization
Operating a Discretionary Account
Managing Discretionary Accounts
Third-Party and Fiduciary Accounts
Uniform Gifts to Minors Act (UGMA)
ABLE accounts
Accounts for Employees of Other Broker Dealers
Numbered Accounts
Prime Brokerage Accounts
Account Transfer
Margin Accounts
Guaranteeing a Customer’s Account
Day Trading Accounts
Commingling Customer’s Pledged Securities
Wrap Accounts
Regulation S-P
FINRA Rule 3241
Pretest
Chapter 8
Margin Accounts
Regulation of Credit
House Rules
Establishing a Long Position in a Margin Account
An Increase in the Long Market Value
Special Memorandum Account (SMA) Long Margin Account
A Decrease in the Long Market Value
The Minimum Equity Requirement for Long Margin Accounts
Establishing a Short Position in a Margin Account
A Decrease in the Short Market Value
An Increase in the Short Market Value
The Minimum Equity Requirement for Short Margin Accounts
Margin Requirements for Day Trading
Combined Margin Accounts
Portfolio Margin Accounts
Securities Backed Lines of Credit
Minimum Margin for Leveraged ETF
s
Pretest
Chapter 9
Investment Companies and Other Products
Investment Company Philosophy
Types of Investment Companies
Open-End vs. Closed-End Funds
Exchange-Traded Funds (ETF
s
)
Exchange-Traded Notes (ETN
s
)
Etf
s
That Track Alternatively Weighted Indices
Diversified vs. Nondiversified
Investment Company Registration
Registration Requirements
Investment Company Components
Mutual Fund Distribution
Selling Group Member
Distribution of No-Load Mutual Fund Shares
Distribution of Mutual Fund Shares
Mutual Fund Prospectus
Additional Disclosures by a Mutual Fund
Anti-Reciprocal Rule
Money Market Funds
Valuing Mutual Fund Shares
Changes in the NAV
Sales Charges for Open-End Funds
Sales Charges for Closed-End Funds
Front-End Loads
Back-End Loads
Other Types of Sales Charges
Recommending Mutual Funds
12B-1 Fees
Calculating a Mutual Fund’s Sales Charge Percentage
Finding the Public Offering Price
Sales Charge Reductions
Breakpoint Schedule
Letter of Intent
Breakpoint Sales
Rights of Accumulation
Automatic Reinvestment of Distributions
Combination Privileges
Conversion or Exchange Privileges
30-Day Emergency Withdrawal
Voting Rights
Yields
Portfolio Turnover
Voluntary Accumulation Plans
DOLLAR-COST Averaging
Hedge Funds
Floating Rate Bank Loan Funds
Structured Retail Products/SRP
s
Real Estate Investment Trusts (REIT
s
)
Non-Traded REIT
s
Pretest
Chapter 10
Variable Annuities and Retirement Plans
Annuities
Annuity Purchase Options
Accumulation Units
Annuity Units
Annuity Payout Options
Factors Affecting the Size of the Annuity Payment
Taxation
Sales Charges
Variable Annuity vs. Mutual Fund
Retirement Plans
Individual Plans
Individual Retirement Accounts (IRA
s
)
Keogh Plans (HR-10)
Tax-Sheltered Annuities (TSA
s
) and Tax-Deferred Accounts (TDA
s
)
Corporate Plans
Employee Stock Ownership Plans (ESOP
s
)
Profit-Sharing Plans
401(
k
)
s
and Thrift Plans
Rolling Over a Pension Plan
Employee Retirement Income Security Act of 1974 (ERISA)
The Department of Labor Fiduciary Rules
Pretest
Chapter 11
Securities Industry Rules and Regulations
The Securities Exchange Act of 1934
The Securities and Exchange Commission (SEC)
Extension of Credit
Trading Suspensions
Issuers Repurchasing Their Own Securities
Tender Offers
SEC Reporting
The National Association of Securities Dealers (NASD)
Becoming a Member of FINRA
Foreign Broker Dealers
Compensation Paid to unregistered Persons
Registration of Agents/Associated Persons
Retiring Representatives/Continuing Commissions
State Registration
Retail Communications/Communications with the Public
FINRA Rule 2210 Communications with the Public
Broker Dealer Websites
Blind Recruiting Ads
Generic Advertising
Tombstone Ads
Testimonials
Free Services
Misleading Communications
Securities Investor Protection Corporation Act of 1970
Customer Coverage
The Securities Acts Amendments of 1975
The Insider Trading and Securities Fraud Enforcement Act of 1988
Firewall
The Trust Indenture Act of 1939
Telemarketing Rules
The Penny Stock Cold Call Rule
Violations and Complaints
Resolution of Allegations
Minor Rule Violation
Electronic Blue Sheets
Mediation
Code of Arbitration
The Arbitration Process
Political Contributions
Investment Adviser Registration
Investment Adviser Representative
The National Securities Markets Improvement Act of 1996
Investment Adviser Registration
Investment Adviser Capital Requirements
Exams for Investment Advisers
Investment Adviser Advertising and Sales Literature
Investment Adviser Brochure Delivery
Soft Dollars
Broker Dealers on the Premises of Other Financial Institutions
The Uniform Securities Act
Sarbanes-Oxley Act
SEC Regulation S-K
SEC Regulation M-A
The Hart-Scott-Rodino Act
FINRA Rule 5150 (Fairness Opinion)
SEC Regulation S-X
Pretest
Answer Keys
Appendix
Glossary
About the Series 24 Exam
Congratulations! You are on your way to becoming a registered principal, licensed to supervise a broker dealer’s general securities business. The Series 24 exam will be presented in a 150-question multiple-choice format. Each candidate will have 3 hours and 30 minutes to complete the exam. A score of 70% or higher is required to pass.
The Series 24 is as much a knowledge test as it is a reading test. The writers and instructors at The Securities Institute have developed the Series 24 textbook, exam prep software, and videos to ensure that you have the knowledge required to pass the test and to make sure that you are confident in the application of that knowledge during the exam.
Taking the Series 24 Exam
The Series 24 exam is presented in multiple-choice format on a touchscreen computer known as the PROCTOR system. No computer skills are required, and candidates will find that the test screen works in the same way as an ordinary ATM machine. Each test is made up of 150 questions that are randomly chosen from a test bank of several thousand questions. The test has a time limit of 3 hours and 30 minutes, which is designed to provide enough time for all candidates to complete the exam. The Series 24 exam is composed of questions that focus on the following areas:
How to Prepare for the Series 24 Exam
For most candidates, the combination of the textbook, exam prep software, and video class instruction proves to be enough to successfully complete the exam. It is recommended that the candidate spend at least 60 to 70 hours preparing for the exam by reading the textbook, underlining key points; watching the video class; and completing as many practice questions as possible. We recommend that a candidate schedule the exam no more than one week after completing the Series 24 exam prep.
Test-Taking Tips
Read the full question before answering.
Identify what the question is asking.
Identify key words and phrases.
Watch out for hedge clauses, such as except and not.
Eliminate wrong answers.
Identify synonymous terms.
Be wary of changing answers.
What Type of Positions May a Series 24 Registered Principal Hold?
A Series 24 registered principal may supervise and manage a firm and its agents, and conduct a general securities business.
What Score Is Required to Pass the Exam?
A score of 70% or higher is needed to pass the Series 24 exam.
Are There Any Prerequisites for the Series 24?
A general securities principal must have passed the SIE and one of the following series 7, 16, 57, 79, 82, 86 or 87 exams.
How Do I Schedule an Exam?
Ask your firm’s compliance department to schedule the exam for you or to provide a list of test centers in your area. You must be sponsored by a FINRA member firm prior to making an appointment. The Series 24 exam may be taken any day that the exam center is open.
What Must I Take to the Exam Center?
A picture ID is required. All other materials will be provided, including a calculator and scratch paper.
How Soon Will I Receive Results of the Exam?
The exam will be graded as soon as you answer your final question and hit the Submit for Grading button. It will take only a few minutes to get your results. Your grade will appear on the computer screen, and you will be given a paper copy at the exam center.
If you do not pass the test, you will need to wait 30 days before taking it again. If you do not pass on the second try, you will need to wait another 30 days. If you fail a third time, you must wait six months to take the test again.
About This Book
The writers and instructors at The Securities Institute have developed the Series 24 textbook, exam prep software, and videos to ensure that you have the knowledge required to pass the test and to make sure that you are confident in the application of that knowledge during the exam. The writers and instructors at The Securities Institute are subject-matter experts as well as Series 24 test experts. We understand how the test is written, and our proven test-taking techniques can dramatically improve your results.
Each chapter includes notes, tips, examples, and case studies with key information; hints for taking the exam; and additional insight into the topics. Each chapter ends with a practice test to ensure that you have mastered the concepts before moving on to the next topic.
About the Test Bank
This book is accompanied by a test bank of hundreds of questions to further reinforce the concepts and information presented here. The test bank is provided to help students who have purchased our book from a traditional bookstore or from an online retailer such as Amazon. If you have purchased this textbook as part of a package from our website containing the full version of the software, you are all set and simply need to use the login instructions that were emailed to you at the time of purchase. Otherwise to access the test bank please email your purchase receipt to sales@securitiesce.com and we will activate your account. This test bank provides a small sample of the questions and features that are contained in the full version of the exam prep software.
If you have not purchased the full version of the exam prep software with this book, we highly recommend it to ensure that you have mastered the knowledge required for your exam. To purchase the exam prep software for this exam, visit The Securities Institute of America online at www.securitiesce.com or call 877‐218‐1776.
About The Greenlight
Guarantee
Quite simply the Greenlight guarantee is as follows:
Pass our Greenlight exam within 5 days of your actual exam, and if you do not pass we will refund the money you paid to The Securities Institute. If you only have access to the Limited Test Bank through the purchase of this textbook, you may upgrade your online account for a small fee to include the Greenlight exam and receive the full benefits of our greenlight money back pass guarantee.
About The Securities Institute of America
The Securities Institute of America, Inc. Helps thousands of securities and insurance professionals build successful careers in the financial services industry every year. In more than 25 years we have helped students pass more than 250,000 exams. Our securities training options include:
Classroom training
Private tutoring
Interactive online video training classes
State-of-the-art exam prep test banks
Printed textbooks
ebooks
Real-time tracking and reporting for managers and training directors
As a result, you can choose a securities training solution that matches your skill level, learning style, and schedule. Regardless of the format you choose, you can be sure that our securities training courses are relevant, tested, and designed to help you succeed. It is the experience of our instructors and the quality of our materials that make our courses requested by name at some of the largest financial services firms in the world.
To contact The Securities Institute of America, visit us on the Web at www.securitiesce.com or call 877‐218‐1776.
Chapter 1
Brokerage Office
Procedures
Hiring New Employees
A registered principal of a firm will be the individual who interviews and screens potential new employees. The principal will be required to make a thorough investigation into the candidate’s professional and personal backgrounds. With few exceptions, other than clerical personnel, all new employees will be required to become registered as an associated person with the firm. The new employee will begin the registration process by filling out and submitting a Uniform Application for Securities Industry Registration, also known as Form U4. Form U4 is used to collect the applicant’s personal and professional history, including:
10-year employment history
Five-year resident history
Legal name and any aliases used
Any legal or regulatory actions
The principal of the firm is required to verify the employment information for the last three years and must attest to the character of the applicant by signing Form U4 prior to its submission to FINRA. All U4 forms will be sent to the Central Registration Depository (CRD) along with a fingerprint card for processing and recording. The employing firm must maintain written procedures to verify the accuracy of the information on the new hire’s U4 form. A comprehensive review of the information must take place within 30 days of the form being submitted to FINRA. Fingerprint cards may be submitted in hard copy or electronically. The candidate’s fingerprints will be submitted to the FBI for review. If after three good faith attempts to submit fingerprints the FBI determines that the fingerprints are ineligible or cannot be read the candidate will not be asked to submit a fourth set of fingerprints and the FBI will conduct a name check to search the candidate’s history. Any applicant who has answered yes to any of the questions on the form regarding his or her background must give a detailed explanation in the DRP pages attached to the form. The applicant is not required to provide information regarding:
Marital status
Educational background
Income or net worth
Information regarding the employee’s finances will be disclosed on Form U4 if the associated person has ever declared bankruptcy, if the employee has any unsatisfied judgements or liens, or entered into a compromise with creditors. For example, if a registered person entered into a short sale in a real estate transaction, and the bank forgave any portion of the loan, this must be reported on the employee’s form U4. Interestingly, if the representative is in the process of being foreclosed upon for their primary residence, this action need not be reported by the employee. Any development that would cause an answer on the associated person’s U4 to change requires that the member update the U4 within 30 days of when the member becomes informed of the event. In the case of an event that could cause the individual to become statutorily disqualified, such as a felony conviction or misdemeanor involving cash or securities, the member must update the associated person’s U4 within 10 business days of learning of the event. Additionally, broker dealers are required to perform independent background checks on its employees every 5 years to ensure that no judgements, liens or disclosable events have gone unreported by the registered person. Registered persons who fail to disclose any unsatisfied judgements or liens are subject to significant regulatory action that could result in the person being barred from the industry in extreme cases. If a member firm conducts employee drug testing, and a registered person fails the drug test, this is neither reportable on form u4 nor a reason for statutory disqualification.
Resignation of a Registered Representative
If a registered representative voluntarily resigns or has his or her association with a member firm terminated for any reason, the member must fill out and submit a Uniform Termination Notice for Securities Industry Registration, which is known as Form U5. The member must submit the form to FINRA within 30 days of the termination. The member firm is also required to give a copy of the form to the representative upon termination. The member must also state the reason for the termination, either voluntary or for cause. Voluntary terminations cover all terminations that were not the result of the agent being fired for violations of industry or company regulations, such as staff reductions. An associated person’s registration is nontransferable. A representative may not simply move his or her registration from one firm to another. The employing firm that the representative is leaving must fill out and submit a Form U5 to FINRA, which terminates the representative’s registration. The new employing firm must fill out and submit a new Form U4 to begin a new registration for the associated person with the new employer. The new employer is required to obtain a copy of the U5 form filed by the old employing member either from the employee or directly from FINRA within 60 days of submitting the new U4. The previous employer is not required to provide a copy to the new member firm. If the new employing member asks the associated person for a copy of the U5, the member has two business days to provide it. If the member requests a copy of the U5 from the agent who has not received a copy of his or her U5 from the old employer, the agent must promptly request it from the old employer and provide it to the new employer within two business days of receipt. Should an agent’s previous employer discover facts that would alter the information on Form U5, the previous employer must file an amended Form U5 within 30 days and provide a copy to the former employee.
A representative who leaves the industry for more than 24 months is required to requalify by exam. During a period of absence from the industry of two years or less, FINRA retains jurisdiction over the representative in cases involving customer complaints and violations.
Registration Exemptions
The following individuals are exempt from registration:
Clerical
Nonsupervising officers and managers not dealing with customers
Non-U.S. citizens working abroad
Floor personnel
Persons Ineligible to Register
Individuals applying for registration must meet the association’s requirements in the following areas:
Training
Competence
Experience
Character
Anyone who fails to meet the association’s requirements in any of the above listed areas may not become registered. An individual may also be disqualified by statute or through rules for any of the following:
Expulsion, suspension, or disciplinary actions by the Securities and Exchange Commission (SEC) or any foreign or domestic self-regulatory organization (SRO).
The individual caused the expulsion or suspension of a broker dealer or principal.
The individual made false or misleading statements on the application for registration on Form U4 or Form B-D.
Felony conviction or misdemeanor involving securities, bribery, falsification of reports, perjury, or any other felony within the last 10 years.
Court injunction or order barring the individual.
A member firm may seek to maintain the employment of or to initially hire a person who has been statutorily disqualified by filing an appeal to FINRA’s registration and disclosure (RAD) department. The appeal may be decided by the department or referred to the National Adjudicatory Counsel (NAC). A hearing may be held by the Statutory Disqualification Committee and appealed to the NAC. The position being applied for under the appeal may only be clerical in nature and may not entail duties of a registered agent. A person who has been convicted of a felony that occurred less than 10 years ago may apply for a waiver to FINRA or the broker dealer’s self-regulatory organization. If a waiver is granted the SRO must notify the SEC of the granting of such waiver. The SEC may overturn or object to the waiver being granted. If the waiver is granted the person covered by the waiver will be subject to heightened supervisory procedures. The heightened supervisory procedures should be designed in writing for the specific individual based on their past or pending violations. As part of the supervisory requirements, the individual subject to statutory disqualification must be assigned to a designated principal.
Disciplinary Actions Against a Registered Representative
If another industry regulator takes disciplinary action against a representative, the employing member firm must notify FINRA. Actions by any of the following should be immediately disclosed to the association:
SEC
An exchange or association
State regulator
Clearing firm
Commodity regulatory body
Also immediately reportable to FINRA are any of the following:
A customer complaint alleging theft, forgery, or misappropriation of customer assets
Indictment, conviction, or plea of guilty or no contest to a criminal matter
If the agent becomes a respondent or defendant in a matter in excess of $15,000 or if the firm becomes a respondent or defendant in a matter in excess of $25,000
An agent is disciplined by the employing member firm or commissions are withheld from an agent, or the agent is fined in either case in amounts in excess of $2,500
FINRA defines immediate notification for the above listed matters as being within 10 days. All disclosures must include the type of action brought as well as the name of the party bringing the actions and the name of the representative involved. The firm will make the disclosure on Form U4. FINRA will submit disciplinary actions that are taken by FINRA on Form U6 and they will be recorded on the employee’s record. All disciplinary actions as well as final arbitration awards, along with a record of the agent’s registrations and employment history, are available through FINRA’s BrokerCheck program. FINRA members are required to regulate the activities of its associated people and must disclose to the association any action that the member takes against a registered representative. Should a registered representative feel that the information disclosed through the BrokerCheck program is inaccurate the representative may request an amendment to the disclosure by filling out and submitting a BrokerCheck comment form. Additionally, should the CRD contain information that is deemed to be inaccurate, factually impossible or otherwise false, that information may be expunged and permanently removed from the agent’s record.
Termination for Cause
A member may terminate a registered representative for cause if the representative has:
Violated firm policy.
Violated the rules of the New York Stock Exchange (NYSE), FINRA, the SEC, or any other industry regulator.
Violated state or federal securities laws.
A firm may not terminate a representative who is the subject of investigation by any securities industry regulator until the investigation is completed.
Outside Employment
If a registered representative wants to obtain employment outside of his or her position with a member firm, the registered representative must first provide written notification to the employing member firm. The member firm may reject or limit the representative’s outside employment. Exceptions to this rule are if the registered representative is a passive investor in a business, is a board member of a nonprofit organization or if the representative owns rental property. Neither the rental property nor the income received is required to be reported. However, if a registered representative obtains a real estate license or acts as a property manager for a large rental property, these would qualify as outside business activities and must be disclosed to the employer as well as on Form U4. Note that the representative need not inform his/her employer regarding outside employment of a spouse or other family members.
Private Securities Transactions
A registered representative may not engage in any private securities transactions without first obtaining the broker dealer’s prior written approval. The registered representative must provide the employing firm with all documentation regarding the investment and the proposed transaction. An example of a private securities transaction would be if a representative helped a startup business raise money through a private placement. If the representative is going to receive compensation, the employing member firm must supervise the transaction as if the firm itself executed the transaction. If a representative sells investment products that the employing member does not conduct business in without the member’s knowledge, then the representative has committed a violation known as selling away. An exception to this is if the representative is helping an immediate family member raise money and the representative receives no compensation for his or her role in the private transaction. In this case, the notification and permission of the member is not required.
Gift Rule
Broker dealers may not pay compensation to employees of other broker dealers. If a broker dealer wants to give a gift to an employee of another broker dealer, the gift must:
Be valued at less than $100 per person per year.
Be given directly to the employing member firm for distribution to the employee.
Have the employing member’s prior approval for the gift.
The employing member must obtain a record of the gift, including the name of the giver, the name of the recipient, and the nature of the gift. These rules have been established to ensure that broker dealers do not try to influence the employees of other broker dealers. An exception to this rule would be in cases where an employee of one broker dealer performs services for another broker dealer under an employment contract. The following are also excluded from the $100 limit:
Occasional meals
Business-related travel
Lucite prospectus and awards
Occasional tickets to sporting events
A key to determine if tickets are a gift or entertainment is if the person providing the tickets attends the event. If the person attends, it is considered entertainment. Records of gifts and employment contracts must be retained for three years. Prior FINRA approval is not required for employment contracts between members. The gift rule also applies to gifts given to or received from customers of the firm or agent. In the case of a mutual fund holding a seminar, the mutual fund may pay for a registered representative’s travel-related expenses and the seminar must be held at a reasonable
location. Spouses of agents are allowed to attend; however, the mutual fund may only pay for the travel expenses of the agent. The agent’s expenses may not be paid for by the fund in exchange for past sales or the promise of sales in the future.
Sharing in a Customer’s Account
It is permissible for a representative to maintain a joint account with a customer as long as the firm approves it in advance. The representative may share in the profit and loss of the account only in direct relation to his or her contribution to the account. A registered representative is precluded from sharing in the profit and loss of an account without making any financial contribution to the account. The one exception to this rule is when a registered representative establishes a joint account with an immediate family member. A registered representative may share disproportionately in the profits and losses of an account when the joint account is established with an immediate family member.
Borrowing and Lending Money
Borrowing and lending of money between registered persons and customers is strictly regulated. If the member firm allows borrowing and lending between representatives and customers the firm must have policies in place that will allow for the loans to be made. Loans may be made between an agent and a customer if the customer is a bank or other lending institution, where there is a personal or outside business relationship and that relationship is the basis for the loan, or between two agents registered with the same firm. The firm must provide the agent with written preapproval for the loan unless the loan is being made between the agent and an immediate family member or a bank. The approval documentation must be maintained for 3 years from the date when the loan was repaid or 3 years from the rep’s termination from the firm.
Order Tickets
Prior to executing a customer’s order the representative must fill out the appropriate order ticket and present it to the trading department or wire room for execution. All order tickets will include:
Buy or sell.
Name of security.
Number of shares or bonds.
Account name and number.
Account type (i.e., cash or margin).
Price and time limits, if any.
Solicited or unsolicited.
Discretionary authority exercised or discretionary authority not exercised, if applicable.
Time stamp when entered, executed, changed, or canceled.
Executing an Order
An important part of executing a customer’s order lies in the operational procedures that route the order to the markets and handle trade input functions for the order once it has been executed. The brokerage firm assigns specific departments to handle all of the important functions of trade execution and input. The departments are:
Order room/wire room
Purchase and sales department
Margin department
Cashiering department
Order Room/Wire Room
Once a representative has received an order from a client, the representative must present the order for execution to the order room. The order room will promptly route the order to the appropriate market for execution. Once the order has been executed, the order room will forward a confirmation of the execution to the registered representative and to the purchase and sales department.
Purchase and Sales Department
Once the order has been executed the purchase and sales department inputs the transaction to the customer’s account. The purchase and sales department, sometimes called P&S,
is also responsible for mailing confirmations to the customer and for all billing.
Margin Department
All transactions, regardless of the type of account, are sent through the margin department. The margin or credit department calculates the amount of money owed by the customer and the date when the money is due. The margin department will also calculate any amount due to a customer.
Cashiering Department
The cashiering department handles all receipts and distributions of cash and securities. All securities and payments delivered from clients to the firm are processed by the cashiering department. The cashiering department will also issue checks to customers and, at the request of the margin department, will forward certificates to the transfer agent.
Becoming a Stockholder
Although some people purchase the shares directly from the corporation when the stock is offered to the public directly, most investors purchase the shares from other investors. These investor-to-investor transactions take place in the secondary market on the exchange or in the over-the-counter market. Although the transaction in many cases only takes seconds to execute, trades actually take several days to fully complete. Let us review the important dates regarding transactions for a regular-way
settlement.
Trade Date
The trade date is the day when the order is actually executed. Although an order has been placed with a broker, it may not be executed on the same day. Certain types of orders may take several days or even longer to execute. A market order, however, will be executed as soon as it is presented to the market, making the trade date the same day the order was entered.
Settlement Date
The buyer of a security actually becomes the owner of record on the settlement date. When an investor buys a security from another investor, the selling investor’s name is removed from the security and the buyer’s name is recorded as the new owner. The settlement date is two business days after the trade date. This is known as T + 2 for all regular-way transactions in common stock, preferred stock, corporate bonds, and municipal bonds. Government bonds and options all settle the next business day following the trade date. Any trade done on a cash basis settles on the same day regardless of the security involved in the transaction. Settlement dates are set by the Uniform Practice Code.
Payment Date
The payment date is the day when the buyer of the security has to have the money to the brokerage firm to pay for the purchase. The payment date for securities under the industry rules is four business days after the trade date, or T + 4. Payment dates are regulated by the Federal Reserve Board under Regulation T of the Securities Exchange Act of 1934. Although many brokerage firms require their customers to pay for their purchases sooner than the rules state, the customer has up to four business days to pay for the trade.
Violation
If the customer fails to pay for the purchase within the four business days allowed, the customer is in violation of Regulation T. As a result, the brokerage firm will sell out
and freeze the customer’s account. On the fifth business day following the trade date, the brokerage firm will sell out the securities that the customer failed to pay for. The customer is responsible for any loss that may occur as a result of the sell out and the brokerage firm may sell out shares of another security in the investor’s account in order to cover the loss. The brokerage firm will then freeze the customer’s account, which means that the customer must deposit money upfront for any purchases in the next 90 days. After the 90 days have expired, the customer is considered to have reestablished good credit and may then conduct business in the regular way
and take up to four business days to pay for trades. A customer may get an additional four business days to pay for the trade by requesting an extension. An extension request must be submitted to the NYSE or FINRA before the expiration of the fourth business day. A broker dealer may ignore a call for cash of $1,000 or less.
Clearly Erroneous Reports
If a registered representative reports the execution of a trade to a customer and that report is clearly an error, then that report is not binding on the agent or the firm. The customer must accept the trade as it actually occurred, not as it was erroneously reported, so long as the transaction was in line with the terms of the order.
Execution Errors
If a transaction is executed away from a customer’s limit price or is executed for too many shares of stock, the customer in not obligated to accept the transaction. A registered representative who is informed of an execution error should immediately inform the principal of the error.
If the firm has executed an order at the wrong price, size, or side of the market or in the wrong security, the trade should promptly be moved into the firm’s error account and offset as soon as possible. Neither the firm nor the agent may solicit trades to resolve the error and remove it from the error account. However, should the firm receive an unsolicited customer order during the time the trade is in the error account, the firm may use those shares to satisfy the unsolicited order. If the error involved a customer order, the order as it was executed will be journaled into the error account and subsequently posted to the customer’s account in line with the customer’s instructions. Execution errors for too many shares or away from a customer’s limit price are examples of trades that will be moved to the error account. The traders or representatives who move trades to the error account must fully document the error for review by the principal.
If a customer makes an error entering the terms of an order over an online trading platform, the customer is obligated to accept the execution in line with the terms entered, not as intended. The customer in this case should be advised to execute an order to reverse the trade over the online trading portal.