THE MEDIATION MINUTE: Insights on Alternative Dispute Resolution
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About this ebook
a compilation of articles about the process, strategy and psychology of
successful mediations. The topics are varied and hopefully some of the
discussion points will assist both lawyer-advocates and other mediators
to consider issues that may assist them in achieving better outcomes
in their next mediation.
At the end of the day, the concepts of self-determination, confidentiality
and communication are the bedrock of any mediation or negotiation
effort. If those tenets are followed, the opportunity to use a third party
neutral to help disputing parties reach a resolution of their differences
should result in a positive closure to the pending conflict.
If you are a mediator, you are helping people (businesses are people too!)
resolve their problems. That’s a big responsibility and must be carefully
managed with professionalism and ethical consideration.
Scott I. Zucker Esq.
Certified Mediator and Arbitrator Scott Zucker specializes in business and commercial litigation with an emphasis on dispute resolution in the areas of construction, real estate, employment, landlord-tenant and franchise law. Scott represents companies in matters relating to contract claims, loss and damage claims, delay and productivity claims, premises liability actions and tenant dispossessory. For over thirty-five years, Scott Zucker has acted as outside legal counsel to a variety of privately held and publicly traded businesses involved in multiple industries. As a primary litigator, Scott understands the pros and cons of pursuing, as well as defending, claims between individuals and companies. His legal services have ranged from handling general corporate matters and providing risk management advice to companies as well as the representation of clients in the litigation or arbitration of contract disputes, insurance coverage claims, construction defects, premises liability, employment termination actions and environmental matters. Scott’s goal is to apply his experience and knowledge to help contending parties reach resolutions of their disputes as efficiently and economically as possible. Scott is a founding partner of the law firm Weissmann Zucker Euster + Katz P.C. and is actively involved in the ADR community, having served as Chairman of the Dispute Resolution Section of the Atlanta Bar Association and Chairman of the Dispute Resolution Section for the State Bar of Georgia. His mediation service, Epic Resolution Services, was founded in 2015. Scott obtained his undergraduate degree from Washington University in St. Louis, in 1984, and his law degree from George Washington University in Washington, D.C, in 1987.
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THE MEDIATION MINUTE - Scott I. Zucker Esq.
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© 2024 Scott I. Zucker, Esq. All rights reserved.
No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.
Published by AuthorHouse 09/26/2024
ISBN: 979-8-8230-3378-7 (sc)
ISBN: 979-8-8230-3377-0 (e)
Library of Congress Control Number: 2024919269
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Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
Mediation: a means of resolving disputes outside of the judicial system by voluntary participation in negotiations structured by agreement of the parties and usually conducted under the guidance and supervision of a trained intermediary
Merriam-Webster
CONTENTS
Foreword
Mediation: It’s All in the Style
Ethics in Mediation: Principles That Impact Both the Mediator and the Participating Parties
Georgia Enacts the Uniform Mediation Act
The Importance of Preparing Mediation Statements
Providing Equal Access for Virtual Mediations and Arbitrations: Understanding the Digital Divide
Preparing Your Clients for Mediation
Mediation and the Process of Re-Thinking
Addressing the Issue of Impartiality and Bias in Mediations
Should Mediation Fall within the Standard of Care
for Lawyers Representing Litigants?
Creative Thinking in Mediations
Confidentiality in Mediation: Creating a Safe Space
Corporate In-House Mediation Programs
The Advantages of a Dispute Resolution Board
Is There a Place for Collaborative Law in the Resolution of Commercial Disputes?
Understanding Settlement Brackets
Mediating with Subject Matter Experts
The Benefits of Pre-Litigation Mediation
What is Impartiality
for a Mediator?
In Mediation, Attitude is Everything!
Successful Mediations and the Power of Listening
Resolving Employment Disputes In-House
Creating Constructive Ideas to Reach a Solution
What is the Mediation Privilege
?
The Shifting Laws Relating to Non-Disclosure and Confidentiality Provisions in Settlement Agreements
The Mediator’s Proposal
: Is It Worth It?
Mediation as a Platform for Settlement Negotiation
A Neutral’s Role in Finalizing a Settlement
What is Success
in a Mediation?
Debate Over Opening Statements in Mediation
The Importance of Communication in Mediations
Why Do Mediations Fail?
The Psychology of Mediations
Why Mediations and Arbitrations Are More Important Now Than Ever Before
Is Mediation the Same Thing as Meditation?
The Dynamics of Power
in a Mediation
Enforcing Arbitration Provision in Contracts: What’s the Law Today?
Vacating an Arbitration Award under the Federal Arbitration Act or the Georgia Arbitration Act.
Negotiating Between a Rock and a Hard Place
The Goal of Closure
in Mediation
We Were on a Break!
: Strategically Calling for an Intermission During a Mediation
Will Artificial Intelligence Technology Ever Really Replace Mediation?
About the Author
FOREWORD
When I started practicing law in the late 1980’s, the term ADR
(alternative dispute resolution) was still foreign to most lawyers. It was certainly not a system discussed or taught in law school and not often raised as an option in the midst of initiating a lawsuit, and certainly not while the matter was pending. Settlement negotiations were handled directly between the advocating lawyers as compared to working through third party neutrals and the thought of using a paid arbitrator rather than a judge to create binding awards was considered outlandish (and in some jurisdictions illegal).
Over the last thirty plus years, the concept of ADR has flourished. A majority of businesses include arbitration provisions in their consumer, commercial and employment contracts and, typically, the right to enforce these provisions has prevailed in the courts. And certainly, more and more matters are resolved every day through the use of either court ordered, community based or private, voluntary mediation services. Mediation, by study and survey, has been credited with a success rate of settlement and resolution of disputes exceeding eighty percent. Mediation works, especially if it is done correctly.
THE MEDIATION MINUTE: Insights on Alternative Dispute Resolution is a compilation of articles written over the past few years as I have learned more and more about the process, strategy and psychology of successful mediations. The topics are varied and hopefully some of the discussion points will assist both lawyer-advocates and other mediators to consider issues that may assist them in achieving better outcomes in their next mediation.
At the end of the day, the concepts of self-determination, confidentiality and communication are the bedrock of any mediation or negotiation effort. If those tenets are followed, the opportunity to use a third party neutral to help disputing parties reach a resolution of their differences should result in a positive closure to the pending conflict.
Always remember, whether you are an advocate or a neutral, you are helping people (businesses are people too!) resolve their problems. That’s a big responsibility and must be carefully managed with professionalism and ethical consideration. I hope these articles can be helpful and useful in reaching those goals.
Scott Zucker
Mediation: It’s All in the Style
Mediation is a very effective way to resolve disputes between parties. Certainly, there are many reasons why mediations may work, even in strongly contested matters. In some instances, it is the first time that the parties have had a chance to tell someone their story
. And oftentimes, just sharing a parties’ perspective about the dispute can be the first step in helping to reach its conclusion.
The method of mediating a matter, depending on the parties involved and sometimes the type of dispute, can also impact the ability of a matter to reach a resolution. That method, or the particular style
that a mediator may use to facilitate a resolution session, can be the difference between a case that gets resolved and one that falls apart.
Here are the typical methods of mediation being used:
1)Facilitative. This is the most common style that is used, where a mediator will facilitate
the negotiation process between the parties. The facilitative mediator will first have each side tell their story and then will typically have the parties break into private sessions or caucuses to consider their respective positions. The facilitative mediator will then shuttle
between the different parties with a goal of assisting each side to move in a direction to help create a solution that both sides will accept. The facilitator seeks to enhance the communication and understanding between the parties. Although the facilitative mediator may ask questions, the mediator does not offer the answers. The facilitative mediator also does not offer opinions or predictions regarding the resolution of their case but helps each side communicate
to each other through the mediator concerning the facts in dispute. Facilitative mediation is process-driven, in that the facilitator manages the process, but it is up to the parties to work towards a self-created resolution.
2)Evaluative. The evaluative mediator is one that will express their opinion concerning the advantages and disadvantages of each side’s case to help both sides understand the risks inherent in pursuing their case to closure in front of a judge, arbitrator or jury. The evaluative mediator can often help move one party that is stagnant in their position once that party hears from a neutral
party the weaknesses of their case. The evaluative mediator can offer the parties an independent cost-benefit analysis to the case at hand, and can ultimately provide their opinion regarding the ultimate outcome of the case. For this reason, the evaluative mediator can often be considered heavy handed
in their management of the process since one party may feel that the mediator is not truly being impartial due to their assessment of the case. To be a successful evaluative mediator, that person needs to have a level of experience and knowledge that is sufficient to