Heartland Conference 2024 Digital Program

Heartland Conference Program 2024

WATERLOO, IA • June 10-12, 2024

» WELCOME

Dear Heartland Attendees and Guests,

On behalf of VGM, we want to sincerely thank you for joining us at Heartland 2024. We are excited to bring our community together in our hometown of Waterloo. Whether it’s your first Heartland or your 23rd, it’s bound to be an unforgettable experience.

Over the next two days, you’ll have access to more than 60 sessions of unparalleled education. You’ll see the latest industry-leading products and software solutions in our exhibit hall, along with some of the best deals and discounts of the year. And you’ll have unlimited networking opportunities to help take your business to the next level. We’ve also added some fun new experiences to keep you entertained while you learn and network!

If you have questions at any point or if there is anything we can do to better your Heartland experience, please do not hesitate to reach out. Visit the Guest Services desk at the Waterloo Convention Center, or simply wave down anyone with a VGM badge. They’ll be able to point you in the right direction.

Thank you for everything you do—for the HME, Women’s Health, and Complex Rehab Technology communities community and, most of all, for the patients you serve. We are honored to partner with you and honored to be Part of Something Bigger with you. Now, let’s get to work…and have a little fun.

Welcome to Heartland 2024!

Waterloo Convention Center

Network Name: WCC-Heartland

Password: Heartland24

» ACCESSING » HANDOUTS

Visit www.vgmheartland.com/agenda on your mobile device or computer. You must be logged in to view handouts. Click on View Event Details under each session. Course handouts are linked and available here if the speakers have provided them.

» SOCIAL MEDIA

Connect with us on social media!

Join the chatter by following us on Facebook @VGMHeartland

Don’t forget to tag your social posts with #Heartland24.

» HEARTLAND ON-THE-GO!

Access all Heartland Conference information, including the agenda, networking opportunities, transportation services, session handouts, and course evaluations via our mobile-optimized website.

Visit www.vgmheartland.com on your mobile device to get all the above information and more.

If you want easy access to the Heartland Conference website, add an icon to the home screen on your phone!

For Apple Users

1. Using Safari on your mobile device, visit www.vgmheartland.com

2. Click the icon on the bottom of your screen.

3. Select “Add to Home screen.”

4. An icon will appear on your home screen.

» NEED A LIFT?

For Android Users

1. Using Chrome on your mobile device, visit vgmheartland.com.

2. In the top right of your browser, select the three vertical dots:

3. Select the “Add to Home screen” (fourth option from the bottom).

4. After you select “Add to Home screen,” name the shortcut Heartland 2024.

5. Once saved, you will then be asked to add this to your home screen like an app.

Transportation to and from Heartland events, hotels, and education venues within Waterloo is provided while attending the conference. Designated pickup and drop-off spots are at the venues, and bus schedules are posted at conference hotels and are available by scanning the QR code on the back of your name badge. You can request a ride to a destination in Waterloo by downloading our ride hailing app, stopping by Guest Services, or going to the website (that you should save to your home screen) and using our ride scheduler.

Taxi Booker App

Step 1

To use the ride hailing feature, download the Taxi Booker App.

Step 2

When you open for the first time, enter company name HEARTLAND.

Ride scheduler at www.vgmheartland.com/travel/local-ride-scheduler.

Step 1

Step 5 Website

Step 2

Step 3

Select: Make A Booking Select: Menu (top left corner) Sign In or Create an Account.

Step 4

Select the Pick Up location field and either type in your location or select from prepopulated points of interest.

Rides are free. No credit card info needed.

Set Pick Up and Drop Off locations. After you click “Set Drop Off,” you will come to a summary screen where you select BOOK.

You can book your ride at the kiosk stand located at Guest Services. Rides are free. Once you book, you can track the driver’s whereabouts.

» ATTENDEE PORTAL GUIDE

You will use the attendee portal to do the following:

Edit the spelling of your name to display on your transcript

Edit all contact information

Provide ABC, BOC, and AARC certification numbers if you need these credits

Complete session evaluations

Download your conference transcript

Add sessions you want to attend to your event agenda

To access the Attendee Portal at vgmheartland.com, click on the Login button.

Contact Information

Click the EDIT button to edit fields. Pay special attention to your name and email address. The name is what will print on your transcript.

Certifications

If you need us to submit your transcript to AARC, ABC, or BOC, you MUST have your member number in the appropriate field. Click edit to enter your number in the appropriate field. We will submit for you following the conference.

My Courses

Evaluations

To complete your session evaluations, click My Credits and select 2024. From here, you will see the courses where you’ve successfully scanned in and out. Click START EVALUATION to complete your session evaluation.

Session Evaluations will close June 28, so make sure to complete these soon!

Transcripts

Under My Credits, select 2024, then click VIEW DOCUMENT next to Course Credit to access your transcript. You’ll be able to download a PDF of your transcript to your computer.

All courses you attend will show on the bottom portion of this section. To earn CEUs, you need next to the Attendance Requirement Met. If you do not meet requirements, you will see the . Click the START EVALUATION button to the evaluation for each session. You must have a green checkmark next to the attendance and evaluation to get the CEUs for the class.

To Favorite Sessions

Click the to see the course details.

Click the to remove the course from your Favorites.

To favorite sessions and add to your agenda, click on AGENDA . Click on the heart icon to add/remove your favorites.

Heartland Conference 2025 June 9-11, 2025 | Waterloo, Iowa

» NEW LEADERS AND NEW HORIZONS: PREPARING FOR THE FUTURE OF POST-ACUTE HOMECARE

In the inaugural session of Heartland Conference 2024, we will explore the evolving landscape of the post-acute homecare industry. This session offers a unique opportunity to meet our new leadership team, understand their perspectives, and discuss strategies for adapting to the upcoming changes in our field. Together, we’ll embark on a journey towards a future equipped with the knowledge and tools necessary for success in the ever-changing world of home healthcare.

Jeremy Stolz, CEO, VGM Group

Lindy Tentinger, President, VGM & Associates

Pete Martin, President, VGM Fulfillment

» EDUCATION SCHEDULE

» NETWORKING AND SOCIAL EVENTS

Monday, June 10

Van G. Miller Memorial Golf Tournament*

11:30 a.m.-6 p.m.

Irv Warren Golf Course

Play 18 holes at Waterloo’s premier course at this event honoring VGM’s founder, Van G. Miller. Shotgun start at 12:30 p.m.

Escape to the Great Outdoors*

2-4 p.m. - Greenbelt Lake

This social event is perfect for attendees that love the great outdoors! Kayaking and paddleboarding on a local lake. Kayaks, paddles, and lifejackets are included. Perfect for beginners and experts as this is a no-wake lake. Guests can enjoy an assortment of refreshments and snacks. Paddleboard yoga is also available.

Three Pines Farm*

1-2 p.m. and 2-3 p.m.

Join us for a unique yoga experience in the heart of Iowa. You’ll practice yoga for 45 minutes in our historic family barn, surrounded by farm animals and rustic charm. Afterward, treat yourself to a delicious homemade ice cream sandwich on our patio, where you can meet Leanoard the Llama and our adorable mini goats.

First Time Attendee Social

6-7 p.m. - SingleSpeed

Perfect for Heartland first-timers to get all the latest info and tips on how to make the most of this year’s VGM Heartland Conference. Meet other newbies and chat over some beverages and bites at this local hotspot.

Journey Through VGM Headquarters

10 a.m.-Noon, 12:45-2:30 p.m., and 3-5 p.m. | VGM Locations

Embark on a guided journey through VGM’s headquarters and fulfillment facility led by our captain who will explain how VGM grew into the great business it is today, and learn more about areas to maximize your membership. See Guest Services to sign up!

John Deere Assembly Plant Tour

10-11:30 a.m. and 1-2:30 p.m.

On John Deere factory tours, you get a behindthe-scenes look at some of the most modern and efficient factories in the world. See how all the pieces come together on these interesting and informative factory tours. Look at how we’ve built our reputation for unmatched quality.

Party on the Plaza Expo Plaza

Kick back and enjoy views of vibrant downtown Waterloo along a picture-perfect stage while feasting on some delicious Iowa cooking. It’s VGM’s famous kick-off event!

*Events not included with registration. To purchase tickets, please log in to your attendee portal at www.vgmheartland/com/portal/login.

Tuesday, June 11

Journey Through VGM

Headquarters

2-4 p.m.

VGM Locations

Embark on a guided journey through VGM’s headquarters and fulfillment facility led by our captain who will explain how VGM grew into the great business it is today, and learn more about areas to maximize your membership. See Guest Services to sign up!

Exhibit Hall

Grand Opening

4-7 p.m.

Waterloo Convention Center

Spend some quality time checking out the hottest products and business solutions offered by VGM’s participating vendors at the newly renovated convention center with a delicious appetizer and beverage in hand.

Connections and Coasters (And Fireworks)

7-10 p.m.

Lost Island Theme Park

Tuesday night will have something for everyone. If you’re a thrill seeker, you can jump on some rollercoasters and scream your lungs out. If you’re looking to make some connections with key industry experts, you can do that too! Connections and Coasters will be at the new Lost Island Amusement Park and provide a one-of-a-kind Heartland experience. All rides are ADA accessible. And yes, there will be food and drinks!

Wednesday, June 12

Journey Through VGM

Headquarters

2-4 p.m.

VGM Locations

Embark on a guided journey through VGM’s headquarters and fulfillment facility led by our captain who will explain how VGM grew into the great business it is today, and learn more about areas to maximize your membership. See Guest Services to sign up!

Dancing through the Decades

6:30-10 p.m.

VGM Farm

Dancing Through the Decades is a mega-sized blast from the past that will transport you on a dazzling whirlwind tour of the 1950s to the 1990s. Imagine stepping into a vibrant time machine where each decade comes alive with its unique flair and style! Put on your dancing shoes, channel your favorite era, and get ready to groove through time at the Dancing Through the Decades Farewell at the Farm! Don’t forget to pack your favorite decade attire!

» » WATERLOO CONVENTION CENTER

MAP – LEVEL 2

Elevator

COMMERCIAL ST. / EAST SIDE OF BUILDING

Skywalk to Hotel and Parking Ramp

Classroom A Classroom B

Ballroom A

Ballroom B New Leaders and New Horizons presentation will take place in Ballrooms A, B, & C

4th STREET / SOUTH SIDE OF BUILDING

Classroom C

JEFFERSON ST. / WEST SIDE OF BUILDING Ballroom

Stairs Ballrooms

Classrooms

D & E

D & E

» LOST ISLAND

THEME PARK MAP »

Through Helping Hands™ Reimbursement Support, our team of dedicated reimbursement experts can help guide parents through the process from start to finish.

From benefits verification to prior authorization assistance, we handle all the details for patients to get quick access to Mead Johnson Nutrition products when prescribed.

Learn More

Mead Johnson Nutrition products may be eligible for insurance coverage when prescribed. While we can’t guarantee insurance reimbursement, our dedicated staff will help you navigate the reimbursement process. Please keep in mind that reimbursement is based on the terms of your insurance contract. Helping Hands™ Reimbursement Support does not reimburse for out-of-pocket expenses including deductibles and co-pays.

Embrace forward-thinking strategies with ACU-Serve and revolutionize your billing process. We provide results and workflow management to HME, DME and Infusion providers.

End-to-end connected solutions

Automated workflows

Seamless patient experiences

Expert revenue cycle management services

Data-driven digital solutions

Audit preparedness support

Consultative operational services

Results-driven patient payment solutions

Family owned & operated for 40 years

We are here to be your trusted partner in access and are committed to making doing business easier than ever.

Durable, dependable, American-made, our PATHWAY® 3G modular ramping is supported by our EZ-VIZION® tool that allows you to produce on-demand layouts and quotes via a simple, drag-anddrop interface in minutes. If you have yet to check this out, ask our Sales or Customer Service team for a quick tutorial.

PARTNER WITH ACU-SERVE TO TRANSFORM YOUR BILLING OPERATIONS AND UNLOCK NEW LEVELS OF EFFICIENCY AND SUCCESS IN HEALTHCARE

Results Matter

Embrace forward-thinking strategies with ACU-Serve and revolutionize your billing process. We provide results and workflow management to HME, DME and Infusion providers.

OUR SERVICES  A/R  Intake  Documentation Retrieval  ReSupply  Consulting

 ACU-Insights

Scan the QR code to learn more! acuservecorp.com  800-887-8965

REACT HEALTH HAS

The HomeFill® Oxygen System by React Health promotes patient ambulation by allowing them to fill their own cylinders from their 5-liter or 10-liter oxygen concentrators, all from the comfort of their own homes

Heartland VGM - Etac Half Pg Ad.pdf 1 5/17/2024 11:59:01 AM

React Health is excited to announce the CMS assignment of a NEW HCPCs code, E0468, for our V+C Ventilator, providing versatile ventilation with Integrated Cough Assist Technology ICAT™!

The NEW Luna TravelPAP is a small and lightweight PAP device that offers patients the freedom to get a good night’s sleep no matter where they go!

Your success is our success. We’ve got you.

End-to-end connected solutions

Automated workflows

Seamless patient experiences

Data-driven digital solutions

Expert revenue cycle management services

Audit preparedness support

Results-driven patient payment solutions

Consultative operational services

A CGM tracks glucose levels 24 hours a day, without painful fingersticks, keeping your patient informed at all times about their results.

GEMCO Medical carries the latest advancements in CGMs from the top manufacturers. We offer trusted industry knowledge, training, drop-ship programs, and a dedicated team committed to your success!

Scan the QR code or visit: www.gemcomedical.com/cgm-info

Acquire Home Medical Equipment With No Money Down

Leasing products are subject to credit application and approval VGM Financial Services is a division of The Huntington National Bank. The Huntington National Bank, Member FDIC, is a wholly owned subsidiary of Huntington Bancshares Incorporated. Huntington® is a federally registered service mark of Huntington Bancshares Incorporated. VGM Financial Services is a trade name of The Huntington National Bank and a service mark of Huntington Bancshares Incorporated. © 2024 Huntington Bancshares Incorporated.

It Pays to be Nymbl.

We are a different kind of company.

We believe your data is your data, and that you shouldn’t be nickel-and-dimed as your business’s needs change and grow. Plus, we are a true cloud-based platform that gives you the power to access your business from anywhere at any time.

With the all-in-one solution and seamless workflows from Nymbl Systems, you can increase your team's productivity and your business's profitability.

Your claims? Cleaner. Your data? Easier to access. Your business analytics? More insightful. Your outcomes? Nothing short of remarkable.

Check Out the Nymbl Difference

25 years of excellence transformed into two revolutionary products. Come see these new chairs at booth #301

Add over 7,000 products your customers want now, without any additional costs

Medline’s HME Direct drop ship program lets you focus on growing your business and leaves the logistics to us.

• Deliver direct to your customers for one low flat rate

• Quick ship from one of our 50+ distribution centers

• Fast home delivery–99% of customers receive shipments in less than 48 hours

Explore how HME Direct can help grow your business today.

Need Ventilator rentals?

Trace Medical's extensive inventory includes all the most popular portable ventilators, along with select advanced respiratory products.

When you choose to rent with Trace, you have access to the newest ventilator technology, without the risks associated with capital costs.

A proprietary, and affordable equipment tracking solution utilizing Cellular, Bluetooth and WiFi technology to reduce lost assets.

Trace Medical offers factory-authorized ventilator repair services.

• I ndustry - leading pricing on repairs and basic preventative maintenance.

• Repairs on insect and smoke ingress machines .

• Free standard return shipping for serviced and repaired ventilators.

June 9-11, 2025 | Waterloo, Iowa