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Landing first SN Role

Job Questions

Hi! I recently passed the CSA while wrapping up the NextGen cohort. I was hoping to get into the ServiceNow ecosystem as a System Admin but this path looks to be incredibly saturated. I’ve been applying to more functional roles (SN Business Analyst) since I have experience supporting organizations in this capacity. Would going straight for the CAD help me in this market? What are your recommendations for landing your first ServiceNow role? Thanks in advance!

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u/CorgiRawr avatar

Just wanted to say congrats for completing your CSA and NextGen

Thank you! :)

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u/Complete-Unit-1447 avatar

Congrats on passing your CSA! I’m taking it next week, any tips?

Got mine on Tuesday. Good luck on yours :)

Thank you! What worked for me was doing the labs in the fundamentals course twice (once with my cohort, another on my own), reading the e-book from cover to cover, creating visual diagrams of the concepts that were a bit more difficult for me to grasp, and navigating the PDI as I was taking the different practice exams I found online (I feel this was the most beneficial). I know someone who didn't pass on their first take, I recommended they spend most of their time on their PDI as they were studying to build that muscle memory and they breezed through the exam the second time around. You got this! Good luck!

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Go for all the certifications you can, there isn't one that will hurt you and all will help regardless of what role you end up in.

Done with my NextGen training and CSA certification too. Tough getting a job in this market.

u/Monique_in_Tech avatar
Edited

If your plan is to go the BA route, I think the CAD would be a waste of time.

Do you want to do development work? If so, the CAD will get you a few bites but you'll have to be able to demonstrate you're capable of development tasks during interviews by speaking on things you've accomplished on the platform (unless you have prior development experience).

I’m not interested in staying the BA route but I do have experience as a BA so it may be the lowest barrier of entry is what I was trying to say.

Don't listen to this person

u/Farva85 avatar

Why would CAD not be a waste of time for a BA? I’ve been a dev on the platform for a long time and even I think the CAD is a waste of time. Unless you work at Nuvolo or some other shop that is building scoped apps all the time it’s not worth it imo.

Your way of thinking is so broken.

u/Farva85 avatar

Please do explain how. Maybe it will help me make more sense of this platform because I know nothing about it.

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