🚨 Introducing our newest feature: Recordings! 🚨 Now you can capture your participants’ audio, screen, and/or camera during unmoderated testing, giving you deeper insights into their experiences and emotions. Use think-aloud protocol to hear users’ thoughts as they navigate tasks, and spot pain points more easily. Recordings work across various test types—prototype, card sorting, tree testing, navigation, and more. With Recordings, you can: 👀 See and hear your users’ experiences as they navigate through your tests 🧐 Identify issues and errors more effectively 💡 Share real user experiences with your team to foster empathy and buy-in 🚨 Recruit users from your own network or from Lyssna’s on-demand panel of over 530,000 participants. #UXDesign #UserTesting #ProductDevelopment #ThinkAloud #NewFeature #Lyssna
Lyssna
Software Development
Collingwood, Victoria 4,086 followers
Your go-to user research platform
About us
Lyssna is your go-to user research platform. Deeply understand your audience and move in the right direction – faster. Sign up today Get on-demand access to 690,000+ panelists for surveys, usability tests, and interviews to help you achieve your research goals.
- Website
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https://lyssna.com/
External link for Lyssna
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Collingwood, Victoria
- Type
- Privately Held
- Specialties
- Usability Testing, User Experience, UX research , Remote User Research, Prototype Testing, Unmoderated Research, Surveys, User interviews, Moderated research, Market research, Design validation, User Research, Research panel, and Participant Recruitment
Products
Lyssna
User Research Software
Lyssna is an all-in-one user research platform that empowers you to develop extraordinary experiences. It helps you deeply understand your audience, allowing you to make human-centered decisions from strategy and concept, to design and delivery. Our mission is to put humans at the heart of solutions to improve the quality of experiences in the world.
Locations
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Primary
54 Wellington St
Level 4
Collingwood, Victoria 3066, AU
Employees at Lyssna
Updates
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Formative vs summative usability testing – which approach is right your research? 🤔 Choosing between these methods depends on a few key factors, such as: - Where you are in the product development process - What type of feedback you need most - Which UX principles you want to focus on We break down what to consider when deciding between formative and summative research ➡️ 💡 In a collaborative design process, using both methods can be key to building a truly user-friendly product. Together, they create a balanced testing strategy that strengthens your insights. What do you think? Share your thoughts below. #UsabilityTesting #FormativeVsSummative #ProductDesign #Lyssna #UserExperience #UserTesting #ProductDevelopment #UXStrategy
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It's not too late to register for Product-Led Alliance's Demo Day! You'll have the chance to hear from our CPO Tristan Gamilis in his session on "Mastering Product Research: From Discovery to Delivery." 📅 Date: November 13th 🕦 Time: Tristan's session runs from 13:30 - 13:50 ET | GMT -4 💸 Cost: Free 👉 Register here: https://loom.ly/KkK17cs 🤔 If you're a Product Manager, Head of Product, or CPO, this session is for you! #ProductManagement #Lyssna #ProductResearch #ProductDevelopment #UserResearch #PLTDemoDay
🔍 A staggering 95% of new products fail, according to Harvard Business School research. As a CPO, this number is pretty alarming. Over years of building products, I've learned that success lies in the rigor of your research process. Here's what I've discovered: - Market research and user interviews aren't just early-stage tasks – they're your continuous compass for decision-making - The magic happens when you connect discovery insights directly to concept and usability testing - Quick, focused research cycles keep teams aligned and moving forward with confidence I'm excited to share these insights and more at the upcoming Product Led Alliance session on "Mastering Product Research: From Discovery to Delivery." Want to be part of the 5% that succeeds? Come along and find out how simple it is for you to implement solid research processes throughout your product development cycle to ensure you build products users will love. Link: https://lnkd.in/gyXs_HXE
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🔦 Let's shine a light on the importance of asking the right questions during concept testing 💡 Concept testing isn’t just about validation – it’s about creating a roadmap to build, refine, and launch with purpose. When you ask the right questions, you’re setting yourself up for a clearer, more focused path to success. We've collated six question examples and why you should consider asking them in your next concept test ➡️ #ConceptTesting #ux #ProductDevelopment #Lyssna #UserResearch #usertesting
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🚀 Our research panel has grown significantly over the past year, and the latest stats are in. 👇 It's more diverse, faster, and more reliable than ever. And there’s even more where that came from ... If you're wanting a deeper look, head on over to our full panel report - https://loom.ly/CSrfNvw #UXResearch #userresearch #recruiting #MarketResearch #UserInsights #Lyssna
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📢 The penultimate Tune into Insights newsletter for 2024. Where did the time go?! With 2025 on the horizon, we wanted to focus on how to set up for success in the new year. So in this month’s newsletter, we’re serving up resources to help you lay a solid foundation. Check out what’s inside: 🗺 How to build a product roadmap. 🔎 How to validate your product ideas with discovery research. ❓ What questions to ask during concept testing. ✍ How to write effective usability testing tasks and scenarios. 📊 A template for prioritizing product features. 💬 How Milo researched financial culture using Lyssna. 🎧 What we’re tuning into. #lyssna #newsletter #2025
Start 2025 strong: Top resources to map, test & validate your products
Lyssna on LinkedIn
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🎯 "We saw a 30% increase in success rate after testing and refining the design." We spoke with Ellie Friesen from LocknCharge about how they refined their product navigation before launch – saving time, improving the user experience, and building confidence in their product rollout. 🚀 So, how did they do it? Full customer story available here - https://loom.ly/uPJlZ0A #CustomerStory #UXResearch #ProductDevelopment #UserExperience #UsabilityTesting #Lyssna #lockncharge
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🤔 Ever wonder how top products seem to hit the mark every time? The secret lies in integrating UX research throughout the entire product development cycle. Every phase – whether it's early concepts or final release – benefits from research that keeps the product aligned with user needs. 🎯 💡 Kelly Jura from ScreenPal shares how UX research shapes each step of the product life cycle, including the type of research you should focus on at each stage. Are you ready to see the difference it can make? Start swiping 👉 #UXResearch #ProductDevelopment #UserExperience #DesignThinking #Lyssna
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✍️ Writing usability testing tasks is a skill that takes practice. In our latest video from the Fundamentals series, Diane shares three key tips to help you craft the perfect tasks for your participants. 📹 Watch the full breakdown here: https://loom.ly/t1Wwpf0 #UsabilityTesting #UXResearch #UXDesign #UserExperience #DesignTips #ProductDevelopment #Lyssna
Fundamentals series: Usability testing tasks
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📢 There’s no one-size-fits-all strategy for product development. The best approach depends on your product, market, and the resources you have at hand. Every company’s path will look a little different—and that’s okay! 🚀 Here are some of the most common product development strategies you might want to explore 👇 💡The key is aligning your strategy with your goals and being open to evolving along the way. #ProductDevelopment #ProductStrategy #GrowthHacking #BusinessInnovation #BuildBetter #lyssna