Waste Connections is looking to add a Customer Service Representative to our office in Emory, TX. In this position the main duties are handling inbound calls from our customers. This job is similar to a call center type position but in an office atmosphere.
Monday-Friday 8 am to 5 pm.
Pay $15.00 - $17.00 per hour
Duties And Responsibilities
Work in conjunction with other departments to resolve customer disputes.
Work in a fast paced, cooperative, high call volume environment.
Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner.
Use our customer relationship software while on the phone to receive orders for installation, activation of services, discontinuance of services, or changes in service.
Assist in other areas as needed
Minimum Job Requirements
1+ years of Customer Service experience. Experience in a high call volume atmosphere a plus!
Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data and compile information.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Employment type
Full-time
Job function
Other
Industries
Construction, Transportation, Logistics, Supply Chain and Storage, and Environmental Services
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