Member Support Specialist

Sparkle Express Carwash (now owned by Rocket Carwash) is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with limitless possibilities on the horizon. By joining the Sparkle/Rocket team, you'll collaborate with a team that reshapes industry benchmarks. We're not just disrupting the industry; we're setting a new standard. Our exceptional growth is a testament to our team's unwavering dedication. Our success is a result of our people, rooted in relentless energy, positivity, and a customer-centric approach, continuously innovating to set us apart. Experience a realm where the boundaries of personal and professional growth simply do not exist!

At Sparkle, we’re not just offering a job – we’re providing an opportunity for personal and professional growth. We’re committed to supporting you as an individual while you gain valuable life experience and develop skills that will benefit your future.

If you’re ready to join a team of passionate individuals, who take pride in greeting guests with a smile, we encourage you to apply for the Membership Support Specialist position.

Come be a part of something special & invest in yourself today!

Are you a fit for our culture?

All employees at Rocket are responsible for creating outstanding experiences for our customers while contributing positively to a safe, enjoyable working environment. We treat all our employees with respect and dignity and expect each team member to do the same.

Our team needs a motivated and hard-working person. We compete with ourselves to be the kindest of humans who also think outside the box and go the extra mile.

While working as an on-site Team Member, you will wear a few different hats and toggle between different job duties. You’ll have the opportunity to:

• Present a positive, friendly image to the public and warmly greet all customers
• Be a happiness engineer, attracting customers and drawing them to the car wash
• Prep vehicles before they enter the wash tunnel, attending to hard to clean areas
• Use hand signals and directions to assist customers with proper & safe vehicle loading
• Ensure member areas are stocked with clean towels and chemicals for interior use
• Engage in active and energetic face-to-face marketing campaigns with drive by traffic
• Complete any other tasks given by a manager or supervisor
  
  
  

Perks & Benefits of working with Rocket:

• Flexible shifts and scheduling; we are willing to work around school schedules! (Day, Evening, Weekend, Full-Time, and Part-Time)
• Employee Referral Program- Earn up to $1,000 for each referral!
• Manager Training and Development Programs for fast-tracked career advancement
• Discounted car wash memberships
• Rocket Car Wash is a subsidiary of City+Ventures portfolio of businesses. All Rocket employees are eligible for the following discounts at our sister companies:
• Nine Zero Properties; you are eligible for 10% off rent for you and family
• 88 Tactical; 10% off founders select membership, 50% off range time, 20% off classes + private lessons, 10% off room rentals, 20% off armorer services, 5-10% off retail sales
• Full-time employees are immediately eligible for:
• Medical, dental, vision, short-term and long-term disability, critical illness, and accident insurance coverages
• Life Insurance - paid for by the company
• 401(k) with IMMEDIATE 4% company match and vesting
  

Position Requirements

• Individually lift objects off the ground weighing up to 50 pounds
• Safely work with team to lift and maneuver items weighing up to 100+ pounds
• Stand, walk, or sit for long periods of time (up to 8 hours)
• Mobility to work in areas that require kneeling, crouching, or crawling
• Ability to work outside in varying weather conditions
• Be available to work various shifts and holidays, based on the needs of the business
• Must be at least 16 years old; students are welcome and encouraged to apply!
  
  
  

Pay Rate: $14-$15/hr based upon work experience

Company website: https://rocketcarwash.com

Equal Opportunity Employer

Rocket Carwash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.