Century Complete’s Post

#hiring Valet, Philadelphia, United States, $15/hr, fulltime #jobs #jobseekers #careers $15/hr #Philadelphiajobs #Pennsylvaniajobs #Construction Apply: https://lnkd.in/gDWRwRDJ We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success - and we want you to be a part of it!We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success - and we want you to be a part of it!We employ knowledgeable and capable people that have a genuine caring for customer's time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time.Why Us:We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits - all while promoting a culture that values family, diversity and teamwork.It's simple really - we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.Why You:You're not just looking for a paycheck, you're looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.COVID-19:We are closely monitoring the news as the situation around the coronavirus

#hiring Supervisor, Residential Retention, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs Apply: https://lnkd.in/dHf5DA7j JOB SUMMARY Responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i.e. Video, Data, and Phone. Coach, monitor, develop, lead, model, motivate, analyze, organize, staff, and train, so that customers, employees, and owners are successful towards our goal of being America's leading service provider. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Supervise agents to ensure a high level of customer satisfaction, professionalism, and courtesy during all retention transactions exists and is sustained. Consistently meet or exceed weekly and monthly retention activity goals by coaching agents to sound telephone based customer save techniques. As a result of regular phone monitoring and engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken to improve customer experience and improved retention rate. Ensure that agents are educated on and abide by the business rules surrounding the retaining of a customer. These business rules include but are not limited to extension of promotions, credit usage, and escalation of service-related issues. Ensure thorough understanding of the agent as well as the supervisor compensation/commission plans in order to coach to specific behaviors that will improve save yield and, therefore, improve commission earnings potential. Manage agent compliance of call handling metrics to include productive time, schedule adherence, handle time, after call work, an d other metrics as necessary. Analyze and provide statistically-based recommendations on ways to improve agent save performance. Manage agents performance by providing frequent coaching based upon call monitoring and save performance. Provide recommendations on save offers and business rules to support Charter's strategy. Master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function. Acquire, demonstrate and instruct thorough knowledge of competitors' pricing, packaging, and products in an effort to provide agents with skills needed to discuss side by side comparisons of Charter's and competitors' products and services. Ability to successfully manage difficult customer calls that require issue resolution. Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to i

Don't you hate it when you are inundated with b/s search results on the web when you're looking to hire? Monster this, Glass Ceiling that, qualified people lost in a sea of algorithms that don't help anyone but the website. We met Ellie Reda and there is nothing like speaking with a human who can connect you with the right people for your company. AI can't do that as much as AI is useful. It cannot determine if someone's personality is going to vibe with your brand culture or your client base. That takes human awareness, conversation, engagement. Check out Ellie's company. We try not to promote any single business since we're not an advertising company, but once in a while someone comes along that just knocks us on our asses!

"🤝 Join our team as a Customer Relationship Executive! We're searching for passionate individuals who excel in building meaningful connections. If you're ready to elevate customer satisfaction and foster lasting relationships, apply now and be the driving force behind exceptional experiences! 🌐💼 #CustomerRelationship #JobOpportunity #JoinOurTeam" . . #PlacementEducation #CareerPlacement #JobOpportunities #CareerDevelopment #EmploymentAssistance #JobPlacementServices #CareerGuidance #CareerSuccess #JobSearchAssistance #ProfessionalDevelopment #JobPreparation #JobSearch #NowHiring #JobOpening

How much money does a customer support manager make? Let me share a little thought on what a customer support manager earns annually. it's amazingly enough to see that this set of persons are making good money 🤑🤑 Base salary varies by location, company, and experience, but there are some trends to note: For roles based in San Francisco the average salary for customer support specialists is anywhere from 🤑$30k to $70k per year, while people managers may make anywhere from $60k to $160k per year. For roles based in New York, the average salary for customer support representatives is between 🤑$20k and $90k per year, while people managers may make anywhere from 🤑$50k to $140k per year. For roles based in Austin the average salary for customer support agents is between🤑 $20k and $75k per year, while people managers may make anywhere from 🤑$45k to $130k per year.... money money money. I hope you know now that customer support manager aren't just managing life, there are also make good money for themselves. source: hobspot I will be dropping other exciting write ups on Customer satisfactory and Feedback. stay Blessed... #customer #customerexperience #customercare #newcareeropportunities #jobapportunity

𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲! 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 When it comes to delivering 𝙚𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚, it is 𝙚𝙫𝙚𝙧𝙮𝙗𝙤𝙙𝙮'𝙨 𝙟𝙤𝙗. It isn’t for those who face the customers on the service or sales floor. It’s not only limited to the service advisors, customer experience officers, or salespersons; it also extends to people inside the company or dealership who deal with each other. It’s all 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙚𝙙 and 𝙚𝙫𝙚𝙧𝙮𝙤𝙣𝙚 is a service leader. Every person in the company or dealership, including office boys, security guards, and janitorial staff, must know their 𝙧𝙤𝙡𝙚𝙨 𝙖𝙣𝙙 𝙥𝙧𝙞𝙢𝙖𝙧𝙮 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙞𝙚𝙨. For example, if the service reception floor or customer lounge is not clean, this negligence is traced back to the janitorial team or administration department and the result, 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 is 𝙘𝙤𝙢𝙥𝙧𝙤𝙢𝙞𝙨𝙚𝙙. To deliver exceptional customer, it’s everybody’s job. It’s all connected. It’s cross-functional collaboration; in this way, the 𝙬𝙤𝙧𝙠𝙛𝙡𝙤𝙬 will be better, 𝙀𝙢𝙥𝙡𝙤𝙮𝙚𝙚 will feel better, 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 will feel better, and 𝘾𝙤𝙢𝙥𝙖𝙣𝙮 𝙤𝙧 𝘿𝙚𝙖𝙡𝙚𝙧𝙨𝙝𝙞𝙥 will feel better. #BeExceptional #moazzamabubakar #successcoach #theautomotivator #automotivators #customerexperience #banks #hospitality #dealership #automotive #automotiveindustry #customersatisfaction #customerfirst

What to Look for in a Good Customer Service Representative https://bit.ly/3xy2Ar3 Each customer service representative on your team plays a vital role in the success of your business. They work directly with customers, providing support, solving problems, processing orders/payments, and selling products and services. Customer service representatives are the front line of reputation and quality. Which is why it’s so important to hire good ones!  To find truly excellent customer service representatives, you’re looking for someone to elevate your business, increase your customer base, and keep that base returning for more. And we’re here to help! This week, let’s talk about how to attract top customer service talent and how to choose the best overall fit for your company.  Clearly Define Your Expectations  Any time you’re hiring a new employee, it’s critical to clearly define what the role will involve. For customer service representatives, these expectations should include precise job duties, as well as the necessary skills, credentials, and experience needed to be successful. Defining this in advance will give you a strong picture of the kind of candidate you should be looking for.  Use this list as a guide, but don’t be too wedded to it. You want to make sure you’re...

We are hiring a Customer Service Representative. If you are interested and you have a great experience in the Customer Service field, follow the link to apply #CustomerService #CustomerExperience #CustomerSupport #CustomerSatisfaction #HelpDesk #CustomerRelations #CustomerCare #ClientServices #SupportTeam #ServiceExcellence #CallCenter #CustomerFeedback #ProblemSolving #CustomerCommunication #CustomerFirst #CustomerInteraction #ServiceDesk #CustomerSuccess #EmpathyInService #CustomerRelations

What to look for when hiring a customer service representative. Experience and skills matter, but don't overlook the power of personality. You want someone empathetic, a good listener who can turn a customer's frustrations into opportunities for brand loyalty. Patience is key. The representative will deal with every type of personality, and sometimes the conversations can be tough. Dedication to improving customer experience is integral. The ideal candidate should be motivated to find solutions, solve problems, and elevate your brand. A team player who can communicate effectively with colleagues to address and preempt customer issues. Don't compromise when it comes to customer service. Hire a representative who embodies your brand's values and builds relationships, not just addresses complaints. Remember, your customer service representatives are the face of your company. Choose wisely.