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Community software with proven results
Give like-minded customers and partners a safe space to connect, self-serve, and engage for service & support
Khoros powers the communities that power the world
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300
of the world’s most vibrant communities
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1.8B
community site visits a year
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4x
more traffic than competitors
Learn from the experts
Value-packed guides, templates, tipsheets, and more – all in one place
Real communities, real impact
When communities thrive, results follow
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$500M
saved per year via self-service
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2-5x
more revenue from engaged members
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25%
NPS lift from community visitors
SOLUTIONS
Khoros Communities
Powerful communities built to last
No matter who a community serves, it must be a place to find information, share ideas, get answers, and engage in meaningful dialogue. Only Khoros provides the software and expertise enterprises need to build world-class communities faster, with far fewer resources.
SOLUTIONS
Khoros Service
Excellent automation and digital service, no exceptions
Customers expect seamless, 24x7, omni-channel service. Enterprises need to improve support and cut costs. Only Khoros delivers an AI-powered solution that enables enterprises to build more automation and equip agents with a single place to resolve cross-channel inquiries.
SOLUTIONS
Khoros Social Media Management
Social media marketing made simple
It’s not easy to manage a major brand’s social media strategy. Only Khoros provides purpose-built software to bring global social media accounts, campaigns and teams into one place so teams can execute cross-channel campaigns faster — without the headache or risk.
CUSTOMER SUCCESS
“The Microsoft Power BI Community grew over 600% from its initial launch, but our support headcount remained flat. We’ve seen millions of dollars in deflected support costs because of our community’s peer-to-peer support, but most importantly, our customers are happier.”
SANDY RIVAS
Senior Program Manager
“After successfully piloting and achieving business objectives, obtaining a positive ROI, and receiving favorable feedback from our user base, senior executives readily invested in the Community without opposition.”
IMAD DAOUD
Senior Manager, Digital Support
“Every one of us holds part of the answer to our customers’ questions. Our Community allows us to ensure that our customers benefit from the power of our collective intelligence.”
JP BONNAFOUX
VP Growth & Success, Digital Business
“The Community has transformed our support organization. We have greatly improved the customer experience by providing our members with digitally relevant, expert information at the right time, in the right place, with minimal effort.”
SUZANNE MACALUSO
Sr. Advisor, Digital Platforms
Create a vibrant online community quickly, with less resources