1. Introduction
According to the National Institute of Building Sciences (NIBS) [
1] Building Information Modeling (BIM) is a business process that generates data to be used during the various phases of a building’s life cycle including design, construction, operation and maintenance. Whereas the product of the BIM process, e.g., a singular Building Information Model, comprises a digital representation of a facility that can be used as a shared knowledge resource by different stakeholders involved in a building project. BIM adoption within the Architecture, Engineering, Construction, Operation and Maintenance (AECOM) industries has been steadily increasing. A survey of Architecture, Engineering and Construction (AEC) stakeholders in the United States indicated that in 2008, about one-third (28%) of the AEC industry utilized BIM, while in 2012 more than two-thirds (71%) used BIM; a notable 75% increase in the BIM adoption rate in the five-year period [
2]. According to Antwi-Afari et al. [
3] and NIBS [
1], the increase of BIM utilization is due, in part, to the realization of the numerous benefits that BIM provides to building project stakeholders.
In addition, research indicates that there are multiple factors that facilitate the successful implementation of BIM on a project. Human, technical, technological, and financial resources are the main drivers of successful BIM implementation while project, policy and industry-related factors have a moderate influence. The most significant factors that influence BIM implementation are availability of qualified staff, effective leadership and availability of information technology [
4].
Studies investigating the project characteristics that impact the successful implementation of BIM and the realized benefits of BIM implementation have been conducted on large, often complex, commercial projects [
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16,
17,
18]. However, less attention has been given to classifying the project characteristics that impact success of BIM implementation and BIM benefits realized on simpler projects [
19]. Dodge Data & Analytics [
5] classifies hospitals, laboratories, data centers, entertainment buildings, industrial/manufacturing facilities and transportation buildings (e.g., airports, major railway stations) as complex projects. Execution of complex projects is more challenging, risks may be greater and need for improvement more important [
20]. On the other hand, parking garages, as an example of simple structures, do not necessarily require complex mechanical, electrical and plumbing systems and building envelope. For these reasons, they use simpler execution methods and typically impose less risk. Large projects also have more capacity to invest in BIM and ability to establish a managerial structure to support BIM processes whereas small projects do not always have these resources [
20,
21]. Some project participants find that implementing full BIM processes might be too complicated and not feasible on small projects. They also feel that building information models provide too much detail which might not be necessary on small projects [
20]. According to the National Building Specification (NBS) National BIM Report [
21] only about half of the small practices are using BIM. The same report indicates that BIM has been used more on large public projects than on the smaller projects. Therefore, according to the previous studies, BIM implementation is viewed as impactful on large projects but less impactful on smaller projects.
The goal of this research was to explore the perceptions of different project stakeholders (Architects, General Contractors and Owners) regarding BIM implementation on two specific project types (commercial buildings as complex buildings and parking garages as simple buildings). In this research, commercial buildings included: institutional, core and shell, multi-family residential, office, and health care buildings. The overarching purpose of the research was to explore the empirical groupings (e.g., factor structure) of 1) the reported factors that impact successful BIM implementation; hereafter “implementation characteristics” (IC) and 2) the reported realized benefits of BIM use; hereafter “implementation benefits” (IB) for Architects, General Contractors and Owners. The means statistics were calculated for the BIM-IC and BIM-IB factor groupings and compared by stakeholder category as well as between commercial building and parking garage projects.
5. Instrumentation
A survey was developed based on the 2015 Dodge Data & Analytics report on BIM utilization in complex buildings. A convenience sample of construction stakeholders was comprised of the contact list from the facilities management department of a public land grant university and an Engineering News-Record (ENR) Top 100 general contractor. The survey was distributed via email by the facilities department and general contractor to their list of contacts.
The survey instrument consisted of two main sections. The first section included demographic items and general questions which assessed respondent agreement with statements about the effectiveness of BIM. Survey section one and two were separated by a qualifying item which required respondents to identify that they reported BIM-IB and BIM-IC for a parking garage project or commercial building project. Skip logic was built into the survey and participants were directed to a parking garage-specific or commercial building-specific section two of the survey. The survey contained an identical list of BIM-IB and BIM-IC items obtained from Dodge Data & Analytics [
5]. Survey items only differed in that the words “parking garage” or “commercial building” was used given previous survey responses; e.g., “Based on your experience with BIM integration on a parking garage project (or commercial building for those respondents), please identify the level of impact, and whether it was negative on the successful implementation of BIM on the parking garage (or commercial building for those respondents) project”.
For BIM-IB, respondents were asked to provide their level of agreement with the statement “The following benefit was realized when implementing Building Information Modeling (BIM) on the parking garage project (or commercial building for those respondents). Levels of agreement were reported on a 10-point scale (1 = Strongly Disagree to 10 = Strongly Agree). A 10-point scale was chosen to increase the sensitivity and reliability of the scale [
44]. The multi-item Likert scale was utilized to capture the respondents’ beliefs at a finer level of granularity by (1) not sufficiently covering extremes of response and (2) forcing responses into a limited number of coarsely granulated categories [
45]. Since respondents were 1) reporting their level of agreement with general benefits that could be realized on any project (regardless of project type or complexity) and 2) because the respondents, AEC professionals, were assumed not to be ignorant about the subject [
46,
47] the authors choose a Likert scale without a neutral option.
The Dodge Data & Analytics [
5] survey identified 19 BIM-IB items as follows; increased understanding of proposed design solutions, increased ability to actively participate in the design process, increased ability to manage project scope, improved quality/function of the final design, ability to generate better construction documents, improved constructability of the final design, improved process and accuracy of estimating construction costs, improved accuracy and completeness of bids, improved ability to plan construction phasing and logistics, reduced number of RFIs, improved process of controlling construction costs, reduced final construction cost of projects, improved achievement of planned schedule milestone dates, increased predictability/fewer unplanned changes, reduced rework, improved labor productivity, reduced site labor due to increased offsite fabrication, reduced reportable safety incidents, and reduced material waste.
For BIM-IC, study participants were asked to rate the level of impact that a specific project characteristic (BIM-IC) had on the successful implementation of BIM. Specifically, respondents were asked to provide their perception of the impact of a project characteristic and whether the impact was positive or negative (−5 = Strongly Negative Impact; 0 = No Impact; 5 = Strongly Positive Impact). Unlike the BIM-IB items described above, the project characteristics presented in the survey might not be applicable to all project types. Therefore, the authors chose to include a “no-impact” (e.g., neutral) response option to avoid forcing participants to provide a level of positive or negative impact when they perceive a project characteristic to be unrelated to their AEC project experience [
47].
The project characteristics included in the survey comprised the 13 BIM-IC items identified by Dodge Data & Analytics [
5]; BIM-integrated project meetings, early trade contractor involvement, project design development in BIM, GC’s early involvement with design team models, selection of design/construction firms experienced in using advanced tool/methods, clients openness to innovative team structures, agreements and work processes, BIM/modeling guidelines from client, standards to guide implementation, clear definition of technology-related deliverables, availability of trained professionals using BIM tools, reduced software issues, improved team work and collaboration, and enhanced communication among team members.
7. Discussion
Regarding the project characteristics impacting the success of BIM implementation (BIM-IC) EFA demonstrated that the following six BIM-IC items loaded together in a human-related category: improved team work and collaboration, BIM-integrated project meetings, early trade contractor involvement, project design development in BIM, enhanced communication among team members, and general contractor’s (GC’s) early involvement in design team model. These six items loaded in a logical order suggesting their interdependence in achieving successful BIM implementation. For example, BIM-integrated meetings could help improve team work and collaboration and enhance communication among team members while early GC and trade contractor involvement could improve project design development in BIM. Similarly, early GC and trade contractor involvement may improve team work and collaboration and enhance communication among team members, leading to successful BIM implementation. Additionally, improved team work and collaboration and enhanced communication among team members can lead to better project design development in BIM and, therefore, successful BIM implementation.
These findings correspond to the results of the previous research that also looked at the human-related characteristics that affect success of BIM implementation on a project. Similar to our study, Dodge Data & Analytics [
5] found that improved team work, BIM-integrated project meetings, early trade contractor involvement, GC early involvement in design team model, and project design development in BIM were the project characteristics that influence successful BIM implementation. Various authors [
3,
4,
5,
6,
9,
15,
22,
24,
41] indicated that the success of BIM implementation depends on establishing collaboration among stakeholders as well as enhanced communication among team members.
EFA also indicated loading of the following five BIM-IC items in the technology-related category that influence the success of BIM implementation: BIM/modeling guidelines from client, standards to guide implementation, clear definition of technology-related deliverables, availability of trained professionals using BIM tools, and reduced software issues. For example, use of BIM guidelines provided by an owner and use of implementation standards could help to clearly define BIM-related deliverables leading to more successful BIM implementation. BIM success on a project is also positively impacted by reduced software issues such as improved interoperability as well as by presence of BIM-savvy professionals.
The findings herein confirm the results of the previous studies [
4,
5,
42] that indicate that the existence of BIM/modeling guidelines from the client and standards to guide BIM implementation have positive impacts on BIM implementation. Clear definition of technology-related deliverables was determined to have influence on success of BIM implementation by both the current study and the survey conducted by Dodge Data & Analytics [
5]. Finding that the availability of BIM-savvy professionals on a project is crucial for successful BIM implementation corresponds with the results of the previous research by Ozorhon and Karahan [
4], Ghaffarainhoseini et al. [
28], Dodge Data & Analytics [
5] Won and Lee [
19], Son et al. [
40], Barlish and Sullivan [
7], Shang and Shen [
42], Won et al. [
15], Ratajczak et al. [
36] and Koseoglu et al. [
23]. Reduced software issues are also an important technology-related BIM-IC item that leads to successful BIM implementation according to the current study as well as studies by Liu et al. [
24], Ozorhon and Karahan [
4], Ghaffarainhoseini et al. [
28], Lee et al. [
25], Son et al. [
40], Wang and Song [
33], Ahn et al. [
6], Shang and Shen [
42], and Bryde et al. [
9].
Regarding realized benefits of BIM implementation (BIM-IB) EFA of BIM-IB items indicated loading of the following three BIM-IB items in a construction operations category: improved process and accuracy of estimating construction costs, improved accuracy and completeness of bids, and improved ability to plan construction phasing and logistics. Factor loadings suggest that these three items are related; for example, use of BIM improves the estimating processes and the ability to plan construction phasing and logistics. Also, these benefits lead to improved accuracy and the completeness of bids. Results confirm those of the previous studies. For example, Dodge Data & Analytics [
5] survey also pointed out the BIM implementation was beneficial for construction operations; more specifically BIM helped to improve the estimating of construction costs, accuracy and completeness of bids, and ability to plan construction phasing and logistics.
In productivity-related category the following two BIM-IB items loaded together: increased predictability/fewer unplanned changes and reduced rework. This shows a logical relationship between the items because fewer unplanned changes lead to reduced rework and overall time and cost benefits for the owner. Our finding that BIM is causing fewer unplanned changes corresponds to the findings by Barlish and Sullivan [
7], McGraw Hill Construction [
2], and Ghaffarainhoseini et al. [
28]. Similar to other studies [
2,
30,
33], our research also indicated that BIM use results in less rework.
In the design-related category EFA indicated loading of three BIM-IB items: increased understanding of proposed design solutions, increased ability to actively participate in the design process, and improved quality/function of final design. This finding is expected because active participation of the stakeholders in the design process leads to better understanding of the design and, consequently, improves quality of the final design. The results of the current study confirm those found by Dodge Data & Analytics [
5] (e.g., BIM use leading to improved understanding of proposed design solutions and increased ability to actively participate in the design process). In the case of improved quality of the final design due to use of BIM, our finding confirms the findings of previous studies such as Meittinen and Paavola [
22], Xing and Tao [
29], Bryde et al. [
9], Ghaffarainhoseini et al. [
28], Arayci et al. [
35], Ahn et al. [
6], Bryde et al. [
9], McGraw Hill Construction [
2], Won and Lee [
19], and Dodge Data & Analytics [
5].
Regarding differences in perceptions of BIM-IC items that impact BIM implementation when compared by building type (RQ1), t-test showed that there were no significant differences between respondent perceptions about human- and technology-related BIM-IC items given the building type (i.e., project garages and commercial buildings). Further, the impact of human- and technology-related BIM-IC items on the success of BIM implementation was positive regardless of whether the project was a commercial building or a parking garage. This is an interesting finding because the literature review indicates that the complexity and project size affect success of BIM implementation [
4,
10,
15,
23]. The current study findings contradict the studies noted since no discernable difference in the perception of BIM-IC was observed between commercial building and parking garages for all stakeholder types
In regard to differences in perceptions of the realized benefits of BIM implementation (BIM-IB) when compared by building type (RQ2), t-test showed that there were no significant differences between respondent perceptions when compared by building type (i.e., parking garages and commercial buildings). This is an interesting finding as previous studies indicate that BIM benefits are typically experienced on complex projects such as commercial buildings. For example, Eastman et al. [
12] found that BIM is particularly useful for visualizing project phasing on complex projects which differs from our finding. On the other hand, Ozorhon and Karahan [
4] pointed out that, in Turkey, BIM will be more likely adopted on simple residential projects than on complex industrial projects.
ANOVA (RQ3) revealed no significant difference in mean perceptions of the BIM-IC human factor by project stakeholder type (Architects, General Contractors and Owners). The perceptions of the three stakeholder groups were all positive and strong. This is a useful but unexpected finding. The authors would, for example, expect that architects favor more project design development in BIM as compared to GCs and owners. However, Dodge Data & Analytics [
5] survey showed that owners more than architects and GCs valued project designs developed in BIM. Our findings also differ from those stated by Dodge Data & Analytics [
5] which suggest that GCs, more than owners and architects, indicated a larger impact of GC and trade contractor early involvement. In regard to improved communication among team members, our findings correspond to those revealed in the Dodge Data & Analytics [
5] survey where in about half of respondents in each stakeholder category found that communication was an important success factor. Finally, the majority of respondents in each stakeholder category reported that the improved teamwork and collaboration, as well as BIM-integrated project meetings, contributed to the success of the complex projects [
5].
ANOVA (RQ3) revealed a significant difference in mean perceptions of the BIM-IC technology factor by project stakeholder type (Architects, General Contractors and Owners). Post hoc analysis revealed the significant difference was between Owners and Architects. This is an expected finding as owners may favor providing BIM guidelines to the AEC team as well as the standards for BIM guide implementation while architects might feel that the requirement to use BIM guides and standards might disrupt the BIM workflow, as well as restrict their freedom and creativity. On the other hand, owners might not be directly affected by software issues and the availability of BIM-trained professionals, and it should be noted that these two items can have an important effect on architect ability to deliver high-quality design.
ANOVA (RQ4) revealed no significant differences in mean perceptions of the BIM-IB construction operations-, productivity- or design-related factors by project stakeholder type (Architects, General Contractors and Owners). However, as noted above, the perceptions of each stakeholder group were all positive. Similar to our findings the majority of survey respondents in each stakeholder category agreed that BIM improved process and accuracy of both cost estimating and bidding as well as construction phasing and logistics, increased predictability and led to fewer unplanned changes [
5].
8. Conclusions
The aim of the study was to investigate the perceptions of different project stakeholders (Architects, General Contractors and Owners) regarding project characteristics (BIM-IC) that impact the success of BIM implementation and the realized benefits of BIM implementation (BIM-IB) on simple versus complex projects. The study compared commercial buildings as an example of a complex project type with parking garages that were considered simple buildings. The online survey instrument was distributed to Architects, Engineers, Consultants, General Contractors, Subcontractors and Owners. Incomplete survey responses were culled as well as responses of the participants that indicated that they did not use BIM. Due to the small number of respondents in some groups, engineers, consultants and “other” stakeholders were also culled. Thus, only responses from Architects, General Contractors and Owners were analyzed.
Exploratory Factor Analysis (EFA), showed that the project stakeholders perceived that several human-related BIM-IC items (such as improved team work and collaboration, BIM-integrated project meetings, early trade contractor involvement, project design development in BIM, enhanced communication among team members, and GC early involvement in the model) contributed to successful BIM implementation. Similarly, BIM/modeling guidelines from client, standards to guide implementation, clear definition of technology-related deliverables, availability of trained professionals using BIM tools, and reduced software issues were the technology–related BIM-IC items that the stakeholders perceived to impact the success of BIM implementation.
The stakeholders perceived that BIM implementation on projects resulted in a construction operation benefits factor (e.g., improved process and accuracy of estimating construction costs, improved accuracy and completeness of bids, and improved ability to plan construction phasing and logistics), a productivity-related benefits factor (e.g., increased predictability/fewer unplanned changes and reduced rework) and a design-related benefits factor (e.g., increased understanding of proposed design solutions, increased ability to actively participate in the design process, and improved quality/function of the final design).
An important finding of the study was that no significant differences in General Contractor and Architects’ perceptions of the impact of the human- and technology-related BIM-IC factors on successful BIM implementation were observed when compared by building type (i.e., project garages and commercial buildings). This finding is in contrast to the previous research that indicate a larger impact of BIM-IC items on BIM implementation in the case of complex projects. Similarly, it is noteworthy that stakeholders did not report significantly different opinions regarding the realized benefits of BIM implementation on project garage and commercial building projects. This finding is important because previous studies emphasized that BIM was more beneficial on complex projects than simple projects. This result could be interpreted to show that, since the perception of BIM-IB did not differ based on project type, that BIM implementation is becoming/has become a standard method of project development and delivery that is utilized on all project types, not just large and complex structures.
The perceptions of Architects, General Contractors and Owners did not significantly differ when considering the impacts of the human-related factor on the success of BIM implementation. However, Owners and Architects reported significantly different opinions about the impact of the technology-related BIM-IC factor on BIM success. Interestingly, these three stakeholders agreed about the realized benefits of BIM implementation while reporting different perceptions of what leads to the successful implementation of BIM.
This study contributes to the body of knowledge by identifying and empirically grouping project characteristics that impact the success of BIM implementation as well as the realized benefits of BIM. Additionally, the results shed light on the similarities and differences in stakeholder perceptions of BIM-IB and BIM-IC on simple versus more complex projects. This is important because previous studies have generally focused on complex projects. The study provides an important finding that the project stakeholders (Architect, General Contractor and Owner) surveyed did not see significant differences between the human-related project characteristics that impact BIM implementation when it comes to parking garage and commercial building projects. Similarly, the study revealed an important finding that the three different stakeholder groups agreed with the realized benefits of BIM use on both parking garage and commercial building projects. This study represents an important empirical step by demonstrating that decisions to implement BIM may not be based on project complexity, but rather that the benefits of BIM implementation are being realized on simpler projects as well as complex projects.
While further research is needed, the findings herein provide initial evidence that BIM is, or has become, a standard for design and project delivery process, and perhaps a project’s characteristics and the potential to realize benefits are less important pieces in the stakeholder’s decision to implement BIM on a given project. Another important area of future inquiry includes an investigation of the impact of the ever-increasing availability of inexpensive and user friendly BIM technologies on increased BIM implementation as a standard practice in construction project design and delivery. As BIM technologies become cheaper and more user-friendly, it is realistic that the proverbial break-even point on the adoption of BIM becomes less formidable which will contribute to more widespread use of the technology. Finally, research regarding whether the “decision” to implement BIM is in fact a “decision” at all might be prudent. That is, researchers should investigate if BIM is (or is moving toward) a standard operating procedure for AEC stakeholders when designing and delivering projects, and the technology is implemented regardless of the project type or perceived benefits of implementation.