Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

When Salaries Are Not Secret

Download as doc, pdf, or txt
Download as doc, pdf, or txt
You are on page 1of 2

WHEN SALARIES ARE NOT SECRET

What should Hank do about the salary debacle?

The delicate and challenging situation Hank faces could prove to he a big
opportunity if he looks at it the right way and understands that his choice is not
strictly about compensation policy but about corporate culture. Hank has a chance to
embrace a more open culture one that can have the positive effect of boosting the
company's financial performance. He should turn this disaster into a positive
opportunity by creating a deliberately open salary system. Hank must realize the
futility of trying to maintain salary secrecy in today's information environment.
Countless Web sites let employees examine salary surveys throughout entire
industries. Individuals can also test their own true market value through the now
common practice of continuous job shopping.

Maintaining a relatively transparent salary structure falls into that category of


corporate behaviors - eliminating executive parking spaces, involving lots of people
in hiring, limiting the use of titles that can contribute to a collegial and open work
environment. Indeed, the growing availability of accurate information about the real
value of workers' skills, abilities, and output is critical to making the overall labor
market more fluid and more efficient. One of the main reasons that Hank and Harriet
are worried about the public disclosure of salaries is that they know their company's
compensation system is not entirely performance based.

A good managerial compromise, and a step towards the open culture that can
enhance financial performance, would he to publish the salary ranges-or "bands"-for
all of the jobs within the company. Each band will have enough variation to absorb
most labor-market or individual-performance differences. High performers who are
recruited from the outside might initially be paid above their salary band. But the goal
would be to bring everyone within the band, typically by letting the hand, and those
within it, catch up with the higher paid employees over time.

Publishing salary bands lets people know how their pay compares with others'
in the same job and what their jobs are worth relative to others in the company. It lets
them know the upside potential of their current job and their career opportunities
within the company. All job openings should be disclosed to employees on the
corporate intranet-without telling them what everyone else makes. Employees should
be treated like adults, with access to as much company information as possible. The
publication of salary bands is only one of the moves that Hank should make to
establish a more open culture. Taken as a whole, these measures would create an
environment of trust and collegiality that, interestingly, might ultimately allow to adopt
Charlie's open-book proposal. Employees must be sophisticated enough to
understand their manager's reasoning, to negotiate on their own behalf, and to make
decisions about the relative fairness. It is true, that some employees won't succeed
with that degree of pressure. And most employees won't resent compensation
differentials based on ongoing trans-parent pay-for-performance negotiations.
At every step, managers must clearly define each employee's objectives and
tie rewards directly to meeting those objectives. The most important transparency
factor is not whether employees know what others earn, but rather that all of them
know exactly why they earn what they do and what they need to do to earn
more.Harriet and Hank make an important point when they say that intangible factors
require managers to be subjective when evaluating employee performance. That's
why the ongoing negotiation process is so important. The worth of one employee's
work today is whatever the day's negotiation yields. That kind of real market
pressure on both employers and employees will drive worker productivity through the
roof. Managers right now will have to roll up their sleeves, negotiate short-term pay-
for-performance deals with every employee on every project, measure every
individual's performance every day, and keep good contemporaneous records.
Harriet is dead right: it's going to be an extremely high maintenance system for
managers. But if you want high productivity, you have to accept high maintenance.

Submitted By GP-IV

You might also like