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Running head: NURSE TO PATIENT RATIO 1
Nurse to Patient Ratios and the Affects on Patient Care
Haley VanWormer Ferris State University
NURSE TO PATIENT RATIO 2
Abstract Nurse to patient ratios have been extensively researched throughout the years. This paper looks into the affects of different nurse to patient ratios on the quality of care the patients are receiving. Databases are used to search for appropriate articles. Three articles are critiqued in detail. The articles are also discussed to show the significance of the research findings. Most of the article findings pointed to a significant impact on patient care depending on the nurse to patient ratio. The higher the patient load nurses were assigned the lower quality of care was given. After the articles are discussed the affects of the findings on nursing is discussed in detail. Research has pointed to a need to standardize the nursing staffing throughout the country. Many states are already moving towards implementing laws to ensure safe patient assignments for nurses.
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Nurse to Patient Ratios and the Affects on Patient Care The purpose of this paper is to determine how nurse to patient ratio affects \ patient care being given in the hospital setting. This includes patient outcomes as well as mortality rates. Many hospitals have very different policies on what is considered to be an appropriate assignment for a nurse. Some say there should be no more than a four patient maximum and others have been known to assign upwards of six to ten patients (Ball, 2012, p.119). This paper will determine how nurse staffing impacts patient care. Clinical Question The clinical question being investigated is how does nurse staffing in the hospital setting affect the quality of care given? There is a wide range of what is considered to be an appropriate nurse to patient ratios among facilities. The factors that contribute to the number of patients assigned to a nurse are variable but generally depend on the patient population, the available staff, and the ability of the facility to employ adequate staff. Generally, units with higher level of care required, such as the intensive care units and highly specialized units have a higher nursing concentration which ultimately leads to better quality of care (Ball, 2012, p. 117). In the same article it was estimated in intensive care units each full time nurse added to the schedule decreases the mortality rate by 9% (p. 117). Medical-surgical units are generally far from staffed as adequately as these higher levels of care units are, however, the patients still deserve the same quality of care. In a study conducted by four registered nurses in the United Kingdom it was estimated 86% of the nurses reported having not completed a patient care task due to a lack of time. The study took place on medical-surgical units where the average patient assignment for each nurse was 7.8-10 (Ball, 2012, p.120). With the nurses taking on such demanding workloads such as this it is inevitable NURSE TO PATIENT RATIO 4
time will run out. There are only so many things one person can accomplish within a 12 hour day. This is leaving important patient care aspects undone. Methodology While observing the staff around a hospital a PICOT (Population, Intervention, Control, Outcome, Time) question was formed. While watching the staff on a busy medical-surgical unit, it was noted there were many nurses who had more than four patients to take care of. Many of them had stated they had not seen all of their patients at least once every hour. The same time of observation was done on an intensive care unit where the nurses rarely were assigned more than two patients. The nurses all had seen both of their patients multiple times in a one hour time frame. The question arose, how do the different nurse to patient ratios affects the quality of care the patients are receiving? Even though the patients in the intensive care unit require more care and attention, they still need care from the nursing staff just like the patients on the medical- surgical unit do. What are the affects of multi-patient assignments on the quality of care these patients are receiving? Databases were used to obtain literature. PubMed was the first database of choice. A search was done using the key words nurse patient ratio and quality of care. Filters were set to only include nursing journals from the last five years that were peer reviewed and in the English language. This resulted in only 38 results. After looking through the articles found it was determined these articles contained information significant to the clinical question. Articles were to be published within the last five years to ensure their accuracy as nursing research is changing constantly. This made it slightly difficult to find high levels of research because this clinical question has been researched extensively throughout the last ten years at least, with the highest concentration of articles being published within the first five years or so. NURSE TO PATIENT RATIO 5
Articles specific to intensive care units as well as pediatric units were included in this search because the clinical question included nurse staffing throughout hospitals as a whole, on every unit. English language as well as articles from other countries were included. All articles had to have been nursing research, no other disciplines were included. This was important because nursing research is specific to nursing. Using nursing research alone shows how the research directly impacts nursing. Having information that is specific to nursing allows other nurses to have the correct information that is most pertinent to his or her job and care. Discussion of Literature Article 1 The first article being discussed was an article published in 2012 in the peer reviewed journal the BMJ Quality and Safety Journal, the official journal publication of the National Patient Safety Foundation. The four authors were associated with various nursing schools throughout London, United Kingdom. The main subject of the article is poor quality nursing care and what are the causes. The background literature included a systematic review and multiple articles of lower levels of evidence (levels 5 or 6 according to Melkins pyramid of level of evidence) that were conducted within the last five years. However, the majority of these studies, as well as the systematic review, were conducted in other nations besides the United Kingdom. Much of the research done also did not include the effects of nurse staffing and missed care. Because of these factors the background literature supports the need for this research. The problem investigated was the reasons why hundreds of patients experienced poor care at the Mid Staffordshire NHS Foundation Trust between January 2005 and March 2009, (Ball, p. 116). The purpose of the study was to determine factors leading to poor quality nursing care. NURSE TO PATIENT RATIO 6
A random stratified sample of 64 general acute hospitals in England was used. This included 401 different units. The exclusion criteria was appropriate, as well as the inclusion criteria. This was a cross-section survey designed study, a level of evidence of 5 according to the Melnick pyramid of level of evidence, which was appropriate for this type of investigation because it allows for many responses as well as a wide range of information to be obtained. The data collected was nominal data and means, standard deviations, frequencies, and percentages were used to analyze the data. This is appropriate to this level of measurement. In the end 86% of all respondents reported at least 1 of the 13 care activities listed on the survey were not done on their last shift due to lack of time (Ball, p. 118). The results were clearly identified, seem valid and answered the identifying question of the study. This study also indicated there was a significant correlation between the number of patients a nurse was assigned and the number of care activities missed. On this unit the average number of patients per nurse during the day was 7.8 and at night the average number was 10.9 patients per nurse. The authors stated As the number of patients per RN decreases so does the amount and occurrences of missed care, (Ball, p. 119). However, it could be argued this study could have a threat to validity of testing threat. The research conducted consisted of surveys which were given to nursing staff. The staff could have changed the way they answered the questions based on their own biases such as job dissatisfaction. The threat of instrumentation change could also be considered a threat to this study. One nurse could interpret the questions differently than another. It is hard to know how everyone interpreted the questions and how they thought they should be answered. Despite these threats, the results of this study still seem to be valid. Article 2 NURSE TO PATIENT RATIO 7
The second article being discussed is an article published in 2012 the Journal of Nursing scholarship, a well known peer reviewed journal. It was written by five registered nurses associated with various nursing schools throughout China. The subject of the article was the quality of care patients throughout China were receiving. Just as in the previous article, though the background literature included a systematic review and multiple other lower levels of evidence which took place within the last five years, it was still necessary to conduct the study. There was little evidence showing how the quality of care in China and the authors wanted to investigate China specifically. The problem investigated was nurse staffing which is closely related to patient outcomes. The purpose of this study was to examine the relationship between nurse staffing and patient outcomes in hospitals in mainland China, (Zhu, p. 266). A four-stage sampling design was used to come up with a sample for this study. It included 780 different unites from 181 hospitals. Surveys were handed out to over 10,000 nurses throughout the units. Patients were also included in the study. Patients who had stayed at least three nights, were conscious, and able to communicate were randomly drawn by systematic sampling based on their bed code. 7,295 patients were given surveys. The exclusion criteria was appropriate, however, the inclusion criteria could have been more inclusive. They should have included all patients who are conscious and able to communicate regardless of the length of stay. This was considered a multisite collaborative study which would be a level of evidence of 5 on the Melkin pyramid of level of evidence. Even though this is a relatively low level of evidence it was still necessary due to the lack of evidence based in China. The level of measure collected was level 5 on the Melkin pyramid. Chi-squared tests were used to analyze the data. This appropriate for this level of measure. The results of this study showed more than one third of the nurses reported different nurse staffing levels made a difference on the patient outcomes. It also NURSE TO PATIENT RATIO 8
showed more than 35% of nurses reported having not adequately prepared patients and family for discharge and more than 20% reported not having completed skin care and pain management due to lack of time (Zhu, p. 269). The results were comparable with other studies conducted in other countries like the United States. Because of this these results seem valid. The results also fulfilled the purpose of this study. There can be several threats to validity that can be argued for this article. The first being testing, again just as in the last article, the nurses could answer the surveys differently based on their own biases. This would have changed the results to one way or the other. The results from the surveys given to the patients could have also been different due to the patients own biases. This could also make an argument for history being a threat to validity. A patient or nurse could have had a bad experience before completing the survey which would have conflicted with their answers. Despite these threats the results of this study still seem valid. Article 3 The third and final article to be discussed is a systematic review meta-analysis published in the Western Journal of Nursing Research. This is a well known peer reviewed journal. The authors were associated with various medical groups throughout Ohio and Massachusetts. Two authors were associated with the veterans affairs and the other author was associated with case Western Reserve University. The subject of this study is the relationship between nurse staffing and patient outcomes. The background literature supported the need for this study because much of the literature cited was conducted and published well beyond the five year limit. The literature also suggested there is much conflicting data among the research published. A systematic review was needed to compile the evidence into one area and compare it completely and accurately. The problem investigated is there is so much work published on the relationship between nurse staffing and patient outcomes, yet no evidence-based nurse staffing guidelines exist. The purpose NURSE TO PATIENT RATIO 9
of this article is to summarize review authors findings and recommendations for future research focusing particular attention on reasons for inconsistencies across primary studies and how the inconsistencies have contributed to the lack of establishment of evidence based guidelines, (Brennen, 2013). Databases were used to search the keywords nurse staffing and patient outcomes. 29 articles consisting of systematic reviews and literature reviews were used as the sample. The exclusion and inclusion criteria were appropriate in this case because the authors intended on conducting a systematic review of reviews. The level of evidence of this design is a level one on the Melkin pyramid of level of evidence. This means this is the highest level of evidence that can be conducted. The statistical analysis used was simply a synthesis of data through the analysis of the three authors. This level of analysis is appropriate for this level of measure and review. The results compiled resulted in inconclusive results due to multiple discrepancies among data. The results were clearly stated and answered the purpose statement of why there is no clear evidence based guidelines for appropriate nurse staffing guidelines. The findings of these studies may also be conflicting due to other threats to validity such as instrumentation change. All nurses in the studies may not be as adequately educated as they should or could be. The sample sizes may also result in conflicting findings as well. Another possible threat to validity for these results could be selection bias. It is possible these studies could have manipulated their sampling population to sway the results one way or another. Significance to Nursing This information affects every practicing registered nurse working in the hospital setting. The way the facilities staff the units directly affects not only the nurses working but also the patients receiving care. It is estimated that a 7% increase in patient mortality rate is associated NURSE TO PATIENT RATIO 10
with every patient added to a nurses bed assignment (Zhu, 2012, p. 272). It is the duty of the nurses to ensure good, quality care of their patients, however, it can be difficult to do so when there are so many patients to be taken care of. Granted, as registered nurses on the floor it is difficult to control just how much staff is available but the nurses can speak up about their concerns and the affects it is having on the quality of care the patients in the facility are receiving. An example of such actions that were heard was experienced in 1999 in California. Californias Assembly Bill 394 was passed as a result of a vocal association called the California Nurses Association. The association was responding to claims and research that pointed to unsafe patient care environments as a result of over-worked nurses (Tellez, 2013, p. 18). Currently California is the only state with legislature supporting an adequate, safe nurse to patient ratio. In 1999 Assembly Bill 394 was passed in California which had required minimal nurse to patient ratio. In 2004 it was in full affect. The mandated nurse to patient ratio is no more than one nurse per five patients on medical-surgical floors in California. Since the passing and success of this law 17 other states have implemented the legislature to mandate minimum nurse to patient ratio. For example, in 2010 New Jersey introduced S963 which would introduce similar requirements as Californias Assembly Bill 394 did. The ratios proposed are as follows: 1:6 in medical-surgical units, which would reduce to 1:5 after the first year of effectiveness, 1:4 in intermediate care units and non-critical emergency departments, 1:2 for critical care and post-anesthesia patients, and finally 1:1 for patients under sedation (Tevington, 2011, p. 265). If more states follow this trend the future of nursing and the quality of care the patients receive is bound to improve. However, it is expected the healthcare field will experience a nursing shortage worse than it currently is in (Schmalenberg, 2009, p. NURSE TO PATIENT RATIO 11
65-71). This could impact the ability of facilities to staff adequately and safely. It is still the responsibility of the nurses to speak up and let their concerns be heard. Conclusion In conclusion, the clinical question of how nurse staffing impacts patient care in the hospital setting has been answered. The results of multiple studies suggest an increase in patient to nurse ratio decreases the quality of care the patients receive. This decrease in quality of care can lead to further negative patient outcomes such as pressure sores and falls. To ensure patients are receiving the most adequate and complete care a low patient to nurse ratio should be considered.
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References Ball, J. E., Rafferty, A. M., Marrow, E., Griffiths, P., & Murrels, T. (2012, December 18). 'Care left undone during nursing shifts: associations with workload and perceived quality of care. BMJ quality and safety, 23(2), 116-125. doi:10.1136/bmjqs-2012-001767 Brennan, C., Daly, B., & Jones, K. (2013, July). State of the science: the relationship between nurse staffing and patient outcomes. Western journal of nursing research, 35(6), 760 794. doi:10.1177/0193945913476577 Schmalenberg, RN, MSN, C., & Kramer, RN, PhD, M. (2009, October). Perception of adequacy of staffing. Critical care nurse, 29(5), 65-71. doi:10.4037/ccn2009324 Tellez, M., & Seago, J. A. (2013, January-February). California nurse staff law and RN workforce changes. Nursing Economics, 31(1), 18+. Retrieved from http://go.galegroup.com/ps/i.do?id=GALE%7CA318106309&v=2.1&u=lom_ferrissu&it =r&p=ITOF&sw=w&asid=ad0c4c4f8843d0f3140793088e6ac4d4 Tevington, P. (2011, September). Mandatory nurse-patient ratios. MedSurg nursing, 20(5), 265. Retrieved July 26, 2014, from PubMed. Zhu, BSN, X., You, MSN, RN, L., Zheng, PhD, RN, J., Liu, PhD, RN, K., & Fang, PhD, RN, J. (2012, September). Nurse staffing levels make a difference on patient outcomes: a multisite study in Chinese hospitals. Journal of nursing scholarship, 44(3), 266-273. Retrieved July 26, 2014, from PubMed.