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Strongly Agree B.) Agree C.) Neutral D.) Disagree E.) Strongly Disagree

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The document appears to be assessing methods of communication and information flow within an organization through a survey. It is asking respondents to indicate their level of agreement with various statements and rate the effectiveness of different communication methods.

The survey is asking respondents to indicate how frequently they use different methods of communication like face-to-face interaction, electronic communications, written communication and telephone calls on a daily basis.

The survey is evaluating the level of upward, downward and horizontal communication flow by asking respondents to indicate their level of agreement with statements about free-flow in each direction.

Name of Organization: ___________________________________________________________

Industry in which it operates: ______________________________________________________


Location of organization headquarters: ______________________________________________
1. Most of the information I receive on a daily basis comes from my manager.
a.) Strongly Agree

b.) Agree

c.) Neutral

d.) Disagree

e.) Strongly Disagree

2. In this organization, my ideas are frequently passed on to top-management.


a.) Strongly Agree

b.) Agree

c.) Neutral

d.) Disagree

e.) Strongly Disagree

3. Most of the information I receive on a daily basis come from my co-workers.


a.) Strongly Agree

b.) Agree

c.) Neutral

d.) Disagree

e.) Strongly Disagree

4. I feel comfortable sharing ideas directly with members of top-management.


Strongly Agree

b.) Agree

c.) Neutral

d.) Disagree

e.) Strongly Disagree

5. Please indicate how frequently you use the following methods of communications on daily
basis
Please tick on the appropriate response

Face-to-face interaction
Electronic communications
Written communication
Telephone calls

6. Using the following scale, please indicate how effective the following methods are for
communicating information you need on a daily basis to do your job.

Please tick on the appropriate response

Very Ineffective

Somewhat Ineffective

Neither Effective nor Ineffective

Effective

Extremely Effective

E-mail

The company intranet

Company publications/newsletters

Memos/faxes

Manager

Voicemail

Phone-in hotlines

Co-workers

7. I receive the information I need to perform my job in a timely manner.


a.) Strongly Agree
Disagree

b.) Agree

c.) Neutral

d.) Disagree

e.) Strongly

c.) Neutral

d.) Disagree

e.) Strongly

d.) Disagree

e.) Strongly

d.) Disagree

e.) Strongly

8. There is free-flow upward communication


a.) Strongly Agree
Disagree

b.) Agree

9. There is free-flow downward communication


a.) Strongly Agree
Disagree

b.) Agree

c.) Neutral

10. There is free-flow horizontal communication


a.) Strongly Agree
Disagree

b.) Agree

c.) Neutral

11.In this organization, important information is a scarce resource.


a.) Strongly Agree

b.) Agree

c.) Neutral

d.) Disagree

e.) Strongly Disagree

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