Terms

TERMS AND CONDITIONS OF SALE
All orders are accepted subject to prior sale and subject to our sales and credit terms and conditions only, and
not to the terms and conditions appearing on Buyers purchase order or contract. Your agreement with our terms
and conditions shall be conclusively evidenced by your acceptance of any shipment.
Said terms and conditions are as follows:
A. DELIVERY
1. Shipment. Unless we otherwise specify, delivery will by made F.O.B. St. Charles, IL and title and risk
of loss shall pass to Buyer at that point. Carrier will be based on verbal or written agreement between
buyer and seller.
2. Delay in Receiving Customer Consigned (Controlled) Materials. We will place a Kristel Purchase Order
for all Customer Consigned Materials. If the customer consigned materials are not delivered to Kristel fifteen
(15) work days before the customers Purchase Order Need Date, the order will automatically be moved out
thirty (30) calendar days.
3. Delay in Shipment. We will endeavor to ship material within specified time, but this is not guaranteed.
We will not be liable for any delay in the performance of orders or contracts, or in the delivery or
shipment of goods, or for non-delivery, when same is, directly or indirectly, caused by, or in any manner
arising from fires, floods, accidents, riots, acts of God, war, governmental interference or embargoes,
strikes, labor difficulties, shortage of labor, fuel power, materials or supplies, transportation delay, or
any other cause or causes (whether or not similar in nature to any of these hereinbefore specified)
beyond our control. In no event shall we be liable for special or consequential damages.
B. PAYMENT
1. Date. Invoices will be issued as of the date of shipment. Invoices shall become due 30 days thereafter
unless otherwise specifically agreed in writing.
2. Tender. Invoices are payable in United States currency.
3. Terms. If Credit is approved with us, terms of payment are net 30 days, unless a discount for prompt
payment applies. Such discounts shall apply to invoices paid within ten (10) days from date of invoice.
Invoices will be dated not earlier than the day of shipment.
4. Price change. Prices and quotations are subject to change without notice. If there should be a price
change after partial shipment of an order has been made, the unshipped portion will be invoiced at the
price in effect at the time of shipment.
5. International Shipments. All international shipments are subject to an international fee to be charged
per shipment. This fee covers the administrative time to complete all necessary documentation needed.
Unsatisfactory Performance by Buyer. If the buyer fails to fulfill the terms of payment on any order, the
seller may defer further shipments until such payments are made, or may, at its option, cancel the order. The
seller reserves the right, even after partial shipment on account of any order, to require from the buyer
satisfactory security for performance of the buyers obligations, and refusal to furnish such security is furnished,
and, at its option, cancel to the order.
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C. WARRANTIES / DEFECTS / SAMPLES / RETURNS

1. Warranty. Kristel products are warranted against defective materials and workmanship for a year
effective the date of shipment to the original customer, in the case of LG monitors with integrated touch
screens the warranty is for 3 years. This warranty specifically covers the repair of said Kristel product
found defective within the period and if not subjected to improper installation, application or alterations.
Product in need of service must be authorized by Kristel first and then returned to a Kristel facility.
Kristel will not responsible for incidental or installation and removal costs of its product to a third party,
or by the original equipment manufacturer, or at the OEM facility. Products are to be returned prepaid.
All returned items must have an RMA number marked on the outside of the container. Returns without
an RMA number will be returned freight collect.
If the product is under warranty, Kristel will pay for the freight charges back to the customer. However,
if the unit is under warranty and no problems are found, the customer will be responsible for freight
charges when units are returned. No special overnight or next day, etc., charges will be paid by Kristel.
Customers will be billed accordingly. In the case of an RMA that contains a mix of in-warranty and outof-warranty product, the customer will only be billed for the amount that they are responsible for.
Product delivery is F.O.B. Kristel and handling or transit damage should be presented to the carrier as a
claim. All disputes are covered by Illinois law.
Kristels product by the above warranty agreement will be repaired or replaced as a remedy and in an
effort to validate the warranty.
2. Samples. If any model or sample was shown to buyer, such model or sample was used merely to
illustrate the general type and quality of the goods and not to represent that the goods would necessarily
be that type or nature. Samples provided per the terms of sale only.
3. Variation in Product. Material shall be subject to Sellers or manufacturers variations, classifications
and extras, and Seller retains the right to modify or change the composition, design and appearance of
the goods if in its judgment this is advisable.
4. Part Sales. All Part sales are final except for parts that are covered under warranty.
D. CANCELLATION OR RESCHEDULING
1. Acceptance by Seller. Any request by Buyer for cancellation or alteration of any order, to be binding
upon the Seller, must be accepted by Seller, and, at Sellers option, will be subject to fair charges for
expenses incurred and work executed up to the time of acceptance by Seller of such request. No
cancellations within 60 days of shipment(s) date.
2. Parol Evidence Excluded. In the interpretation of these terms and conditions, said terms and
conditions may not be contradicted by evidence of any prior agreement or of a contemporaneous oral
agreement.
3. Clerical Errors. Clerical errors shall be subject to corrections.
4. Assignment Prohibited. No right or interest herein shall be assigned by the Buyer without the written
permission of the Seller, and no delegation of any obligation owned by the Buyer shall be made without
the written permission of the Seller. Any attempted assignment or delegation shall be wholly void and
totally ineffective for all purposes.
5. Applicable Law. This contract shall be construed in accordance with the laws of the State of Illinois.
Amendment. No change shall be made in this contract unless reduced to writing and signed by both parties.
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TERMS AND CONDITIONS OF SALE

C. WARRANTIES / DEFECTS / SAMPLES / RETURNS

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