FS-1020-1120-1025-1125 Manual Tec PDF
FS-1020-1120-1025-1125 Manual Tec PDF
FS-1020-1120-1025-1125 Manual Tec PDF
ECOSYS FS-1220MFP
ECOSYS FS-1120MFP
ECOSYS FS-1320MFP
ECOSYS FS-1025MFP
ECOSYS FS-1125MFP
ECOSYS FS-1325MFP
SERVICE
MANUAL
Published in August 2012
2M7SM060
First Edition
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your
local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE DEXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES
INSTRUCTIONS DONNEES.
Il peut tre illgal de jeter les batteries dans des eaux dgout municipales. Vrifiez avec les
fonctionnaires municipaux de votre rgion pour les dtails concernant des dchets solides
et une mise au rebut approprie.
Revision history
Revision
Date
Replaced pages
Remarks
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
Symbols
The triangle (
) symbol indicates a warning including danger and caution. The specific point of attention is
General warning.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
1. Installation Precautions
WARNING
Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current......................................................................................................
Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities...........................................................................................................................................
CAUTION:
Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury..........
Do not install the copier in a humid or dusty place. This may cause fire or electric shock..................
Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire....................................................................................................................................
Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
Always handle the machine by the correct locations when moving it. .................................................
Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical attention. .....................................................................................................................................................
Advice customers that they must always follow the safety warnings and precautions in the copiers
instruction handbook. .........................................................................................................................
Always remove the power plug from the wall outlet before starting machine disassembly. ................
Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
Always check that the copier is correctly connected to an outlet with a ground connection. ...............
Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
Handle greases and solvents with care by following the instructions below: ......................................
Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
Ventilate the room well while using grease or solvents.
Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
Always wash hands afterwards.
Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
Should smoke be seen coming from the copier, remove the power plug from the wall outlet immediately. ...................................................................................................................................................
3. Miscellaneous
WARNING
Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................
2M4/2M5/2M6/2M7
CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
1-1-2 Parts names ........................................................................................................................ 1-1-10
(1) Machine .......................................................................................................................... 1-1-10
(2) Operation panel .............................................................................................................. 1-1-12
1-1-3 Machine cross section ......................................................................................................... 1-1-13
(1) 20/21 ppm Model............................................................................................................ 1-1-13
(2) 25/26 ppm Model............................................................................................................ 1-1-14
(3) ISU/DP Section............................................................................................................... 1-1-15
1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking and installation..................................................................................................... 1-2-3
(1) Installation procedure ....................................................................................................... 1-2-3
1-4 Troubleshooting
1-4-1 Paper misfeed detection ........................................................................................................ 1-4-1
(1) Paper misfeed indication .................................................................................................. 1-4-1
(2) Paper misfeed detection condition ................................................................................... 1-4-2
1-4-2 Self-diagnostic function ......................................................................................................... 1-4-5
(1) Self-diagnostic function .................................................................................................... 1-4-5
(2) Self diagnostic codes........................................................................................................ 1-4-6
1-4-3 Image formation problems ................................................................................................... 1-4-10
(1) No image appears (entirely white).................................................................................. 1-4-11
(2) No image appears (entirely black).................................................................................. 1-4-11
(3) Part of image is missing. ................................................................................................ 1-4-12
(4) Gray background. ........................................................................................................... 1-4-12
(5) White streaks are printed vertically................................................................................. 1-4-13
(6) Black streaks are printed vertically. ................................................................................ 1-4-13
(7) White or black streaks are printed horizontally............................................................... 1-4-13
(8) Spots are printed.Printing incomplete or out of position ................................................. 1-4-14
(9) Printing incomplete or out of position ............................................................................. 1-4-14
(10) Paper is wrinkled. ........................................................................................................... 1-4-14
(11) Offset occurs. ................................................................................................................. 1-4-15
(12) Fusing is loose................................................................................................................ 1-4-15
(13) Faint or blurred printing .................................................................................................. 1-4-15
(14) Dirt on the top edge or back of the paper. ...................................................................... 1-4-16
(15) Image center does not align with the original center. ..................................................... 1-4-16
(16) Unevenly repeating horizontal streaks in the printed objects.
Spots in the printed objects ........................................................................................... 1-4-16
1-4-4 Electric problems ................................................................................................................. 1-4-17
2M4/2M5/2M6/2M7
1-4-5 Mechanical problems........................................................................................................... 1-4-20
1-4-6 Error Messages ................................................................................................................... 1-4-22
1-4-7 Send error list ...................................................................................................................... 1-4-27
1-4-8 Error codes .......................................................................................................................... 1-4-28
(1) Error code....................................................................................................................... 1-4-28
(2) Table of general classification ........................................................................................ 1-4-29
(2-1) U004XX error code table: Interrupted phase B ..................................................... 1-4-32
(2-2) U006XX error code table: Problems with the unit ................................................. 1-4-33
(2-3) U008XX error code table: Page transmission error............................................... 1-4-33
(2-4) U009XX error code table: Page reception error .................................................... 1-4-33
(2-5) U010XX error code table: G3 transmission........................................................... 1-4-34
(2-6) U011XX error code table: G3 reception ................................................................ 1-4-36
(2-7) U017XX error code table: V.34 transmission ........................................................ 1-4-37
(2-8) U018XX error code table: V.34 reception.............................................................. 1-4-38
(2-9) U023XX error code table: Relay command abnormal reception ........................... 1-4-38
(2-10) U044XX error code table: Encrypted transmission ............................................... 1-4-38
2M4/2M5/2M6/2M7
(1) Scanner unit ..................................................................................................................... 2-1-6
(2) Laser scanner section ...................................................................................................... 2-1-7
2-1-5 Transfer/Separation section ................................................................................................ 2-1-10
2-1-6 Fuser section ....................................................................................................................... 2-1-11
2-1-7 Duplex conveying/Eject section ........................................................................................... 2-1-13
2-1-8 Document processor ........................................................................................................... 2-1-15
2-4 Appendixes
2-4-1 Maintenance kits.................................................................................................................... 2-4-1
(1) Maintenance kits............................................................................................................... 2-4-1
2-4-2 Procedure for replacing Maintenance kit ............................................................................... 2-4-2
(1) Checking the components included and
preparing the paper-feed replacement unit for installation ............................................... 2-4-2
(2) Preparing the machine ..................................................................................................... 2-4-4
(3) Detaching the Drum unit................................................................................................... 2-4-6
(4) Detaching the developer unit............................................................................................ 2-4-7
(5) Detaching the toner disposal box ..................................................................................... 2-4-7
(6) Detaching and refitting the paper feed pulley and lower paper feed guide ...................... 2-4-8
(7) Refitting the toner disposal box ...................................................................................... 2-4-12
(8) Refitting the developer unit............................................................................................. 2-4-12
(9) Refitting the drum unit .................................................................................................... 2-4-13
(10) Detaching and refitting the transfer roller ....................................................................... 2-4-14
(11) Notice after replacing maintenance kit ........................................................................... 2-4-15
(12) Procedure for only replacing Drum unit .......................................................................... 2-4-17
(13) Procedure for only replacing Developer unit .................................................................. 2-4-18
2-4-3 Cleaning the Machine .......................................................................................................... 2-4-20
(1) Interior of the Machine.................................................................................................... 2-4-20
(2) Slit Glass Cover.............................................................................................................. 2-4-21
2-4-4 Appendixes .......................................................................................................................... 2-4-22
(1) Repetitive defects gauge ................................................................................................ 2-4-22
(2) Wiring diagram ............................................................................................................... 2-4-23
2M4/2M5/2M6/2M7
2M4/2M5/2M6/2M7
1-1-1 Specifications
1-1 Specifications
Machine
Specifications
Item
Type
Support Original types
Original feed system
Cassette
Paper type
25/26 ppm
20/21 ppm
25/26 ppm
Desktop
Printing method
Paper weight
60 to 220 g/m2
Manual feed
tray*
Cassette/
Manual feed
tray*
Cassette
A4, JIS/ISO B5, A5, Folio, Legal, Letter, Oficio II (215.9 330.2 mm, 8-1/2
13 inches), Mexican Oficio (216 340 mm), Statement, Executive, A6,
Envelope Monarch, Envelope #10, Envelope #9, Envelope #6-3/4, Envelope C5, Envelope DL, 16K, Custom (70 148 to 216 356 mm 2-3/4 513/16 to 8-1/2 14 inches)
-
Paper size
Manual feed
tray*
25 to 400%, 1% increments
Zoom level
1-1-1
2M4/2M5/2M6/2M7
Specifications
Item
Paper weight
setting
25/26 ppm
20/21 ppm
25/26 ppm
63 g/m or less
Normal 1
64 to 69 g/m
Normal 2(3)
70 to 105 g/m
Heavy 1
Heavy 2(3)
Light: 18
Normal 1: 18
Normal 2(3): 18
Light: 18
Normal 1: 18
Normal 2(3): 18
Light: 18
Normal 1: 18
Normal 2(3): 18
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 16
Normal 1: 16
Normal 2(3): 16
Light: 13
Normal 1: 13
Normal 2(3): 13
Light: 16
Normal 1: 16
Normal 2(3): 16
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
A5/B5/
A6(from 11th
image)
(Quiet Mode)
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
A4
A4(Quiet
Mode)
Letter
Copying
speed
(feed from
cassette)
( images/
min)
(300 300
dpi
Letter(Quiet
Mode)
Legal
Legal(Quiet
Mode)
A5/B5/A6
(Quiet Mode)
1-1-2
2M4/2M5/2M6/2M7
Specifications
Item
25/26 ppm
20/21 ppm
25/26 ppm
Copying
speed
(feed from
cassette)
( images/
min)
(300 300
dpi)
A4
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 25
Normal 1: 25
Normal 2(3): 25
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 25
Normal 1: 25
Normal 2(3): 25
A4(Quiet
Mode)
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Letter
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 26
Normal 1: 26
Normal 2(3): 26
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 26
Normal 1: 26
Normal 2(3): 26
Letter(Quiet
Mode)
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Light: 12
Normal 1: 12
A5/B5/A6
Normal 2(3): 12
(Quiet Mode)
Heavy 1: 10
Heavy 2(3): 9
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
13 seconds or
less
14 seconds or
less
13 seconds or
less
12 seconds or
less
11 seconds or
less
12 seconds or
less
11 seconds or
less
Power on
20 seconds or
less
23 seconds or
less
28 seconds or
less
28 seconds or
less
Sleep
12 seconds or
less
14 seconds or
less
12 seconds or
less
14 seconds or
less
1 sheet
A5/B5/
A6(from 11th
image)
(Quiet Mode)
When using
First copy
the DP
time
(A4, feed from When the DP
cassette)
is not used
Warm-up
time
(22 C/71.6
F, 60% RH)
Paper
capacity
Output tray
capacity
Cassette
Manual feed
tray*
Standard
paper
Special
paper
Continuous copying
1 sheet
1 sheet
1 to 99 sheets
1-1-3
1 sheet
2M4/2M5/2M6/2M7
Specifications
Item
Photoconductor
Image write system
Charging system
Developing system
Transfer system
Separation system
Cleaning system
Charge erasing system
Fusing system
CPU
25/26 ppm
25/26 ppm
Memory
Interface
Resolution
USB Interface
connector: 1
(USB Hi-Speed)
Network interface: 1 (10
BASE-T/100
BASE-TX)
USB Interface
connector: 1
(USB Hi-Speed)
Public telephone
line: 1
USB Interface
connector: 1
(USB Hi-Speed)
Network interface: 1 (10
BASE-T/100
BASE-TX)
Public telephone
line: 1
Operating
environment
Humidity
15 to 80% RH
Altitude
Brightness
Dimensions
(W D H)
machine
only
Space required (W D)
390 645 mm
(using paper
feed tray)
15 3/8 25 13/
16"
424 630 mm
(using paper
feed tray)
16 11/16 24 13/
16"
1-1-4
424 645 mm
(using paper
feed tray)
16 11/16 25 3/
8"
424 630 mm
(using paper
feed tray)
16 11/16 24
13/16"
2M4/2M5/2M6/2M7
Specifications
Item
Weight
Power source
8.7 kg/19.18 lb
25/26 ppm
10.0 kg/22 lb
25/26 ppm
10.1 kg/22.22 lb
*:The Manual Feed tray is only provided on the 25/26 ppm model.
NOTE: These specifications are subject to change without notice.
1-1-5
2M4/2M5/2M6/2M7
Printer
Specifications
Item
20/21ppm
Light
Paper weight
setting
Printing
speed
Simplex
(images/min)
25/26ppm
63 g/m or less
Normal 1
64 to 69 g/m
Normal
2(3)
70 to 105 g/m
Heavy 1
Heavy
2(3)
A4
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 25
Normal 1: 25
Normal 2(3): 25
A4(Quiet
Mode)
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13
Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16
Letter
Light: 21
Normal 1: 21
Normal 2(3): 21
Light: 26
Normal 1: 26
Normal 2(3): 26
Letter(Quiet
Mode)
Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13
Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16
Legal
Light: 13
Normal 1: 13
Normal 2(3): 13
Light: 20
Normal 1: 20
Normal 2(3): 20
Light: 12
Normal 1: 12
Legal(Qui
Normal 2(3): 12
et Mode)
Heavy 1: 11
Heavy 2(3): 10
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9
Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8
Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10
A5/B5/A6
(Quiet
Mode)
A5/B5/
A6(from
11th
image)
(Quiet
Mode)
1-1-6
2M4/2M5/2M6/2M7
Specifications
Item
20/21ppm
-
Light: 15
Normal 1: 15
Normal 2(3): 15
Light: 11
Normal 1: 11
Normal 2(3): 11
Heavy 1: 11
Heavy 2(3): 11
Light: 15
Normal 1: 15
Normal 2(3): 15
Light: 11
Normal 1: 11
Normal 2(3): 11
Heavy 1: 11
Heavy 2(3): 11
Light: 13
Normal 1: 13
Normal 2(3): 13
Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 9
Heavy 2(3): 9
A4
A4(Quiet
Mode)
Letter
Printing
speed
Duplex
(images/min)
Letter
(Quiet
Mode)
Legal
Legal(Qui
et Mode)
25/26ppm
1-1-7
2M4/2M5/2M6/2M7
Scanner
Item
Specifications
System Requirements
CPU: 20 MHz
RAM: 64 MB
Resolution
600 600 dpi, 400 400 dpi, 300 300 dpi, 200 200 dpi
File format
Scanning
speed
Simplex
(A4 landscape)
300 dpi
B/W : 18 images/min
Color: 6 images/min
600 dpi
B/W : 5 images/min
Color: 1 images/min
Transmission system
*1 Available operating system: Windows XP, Windows Server 2003/R2, Windows Vista,
Windows Server 2008/R2, Windows 7
*2 Available operating system: Windows Vista, Windows Server 2008/R2, Windows 7
Specifications
Automatic feed
Sheet originals
Original sizes
Original weights
60 to 105 g/m2
Loading capacity
1-1-8
2M4/2M5/2M6/2M7
Specifications
Cassette
A4,Folio,Letter,Legal
Manual Feed
A4,Folio,Letter,Legal
Tray
Compatibility
Communication line
Transmission time
Transmission speed
Super G3
Subscriber telephone line
4 seconds or less (33600 bps, MMR, ITU-T A4 #1 chart)
33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps
Coding scheme
MMR/MR/MH
Error correction
ECM
Original size
Scanner resolution
Horizontal Vertical
Normal 200 100 dpi (8 dot/mm 3.85 line/mm)
Fine 200 200 dpi (8 dot/mm 7.7 line/mm)
Super fine 200 400 dpi (8 dot/mm 15.4 line/mm)
Printing resolution
Gradations
Multi-Station transmission
Substitute
memory reception
Report output
1-1-9
2M4/2M5/2M6/2M7
19
18
4
20 21
19
22
3 2 1
23
24
25
7
8
11
14
15
9
13
17
16
12 10 11
Figure 1-1-1
1. Top tray
2. Sub tray
3. Paper stopper
4. Operation panel
5. Power switch
6. Front cover
7. Manual feed paper width
guides*1
8. Manual feed tray*1
*1: 25/26 ppm model only.
9. Cassette cover
10. Cassette
11. Paper width guides
12. Paper length guide
13. Rear cover
14. USB interface connector
15. Network interface connector*1
16. Power code connector
*2: 4 in 1 model only
1-1-10
2M4/2M5/2M6/2M7
3 in 1 20/21 ppm model
26
4
23
23
22
1
2
3
6
11
25
14
9
13
16
12
10 11
Figure 1-1-2
1-1-11
2M4/2M5/2M6/2M7
10
11
12
Figure 1-1-3
24
23 4 5
23 22
6 78
21
10
20
11
12
19 18 17
13
14
16 15
Figure 1-1-4
1. ID Card Copy key
2. Copy key
3. Scan key
4. Address Book key*
5. Recall / Pause key*
6. Program1 key
7. Program2 key
8. Program3 key
9. Message display
10. Quiet Mode key
11. Menu key
12. Density key
13. Numeric keys
14. Clear key
15. Stop / Reset key
16. Start key
*: 4 in 1 model only
1-1-12
17. OK key
18. Cursor key (Up/Down)
19. Back key
20. Attention indicator
21. Processing indicator
22. On Hook key*
23. FAX key*
24. Print Box key
2M4/2M5/2M6/2M7
12
13
3
7
8
4
Light path
Paper path
Figure 1-1-5
8. Transfer/separation section
9. Laser scanner unit
10. Fuser section
11. Exit section
12. Top tray
13. Scanner section
1. Cassette
2. Paper feed/conveying section
3. Toner container
4. Developing unit
5. Wast toner box
6. Drum charge roller
7. Drum unit
1-1-13
2M4/2M5/2M6/2M7
14
10
15
4
8
9
5
Light path
Paper path
Figure 1-1-6
9. Transfer/separation section
10. Laser scanner unit
11. Fuser section
12. Feedshift/exit section
13. Duplex conveying section
14. Top tray
15. Scanner section
1. Cassette
2. Paper feed/conveying section
3. Manual feed tray
4. Toner container
5. Developing unit
6. Wast toner box
7. Drum charge roller
8. Drum unit
1-1-14
2M4/2M5/2M6/2M7
17
16
Original path
Figure 1-1-7
1-1-15
2M4/2M5/2M6/2M7
1-1-16
2M4/2M5/2M6/2M7
400 mm
(15-3/4")
200 mm
(8")
200 mm
(8")
350 mm
(14")
Figure 1-2-1
1-2-1
250 mm
(10")
2M4/2M5/2M6/2M7
400 mm
(15-3/4")
200 mm
(8")
200 mm
(8")
350 mm
(14")
Figure 1-2-2
1-2-2
250 mm
(10")
2M4/2M5/2M6/2M7
Start
Unpacking
2M4/2M5/2M6/2M7
Unpacking
17
8
15
18
6
7
1
11
5
10
3
12
4
2
13
14
Figure 1-2-4
12. Toner container
13. CDROM
14. Quick installation guide etc.
15. Power cord
16. USB cable*1
17. Modular cable*2
18. Ferrite core*2
*1:China model only
*2: The packaging differs depending on
the destination.
1. Machine
2. Outer case
3. Bottom left pad
4. Bottom right pad
5. Machine cover
6. Top left pad
7. Top right pad
8. Top spacer
9. Operation panel sheets
10. Spacer
11. Cassette cover
*: Place the machine on a level surface.
1-2-4
2M4/2M5/2M6/2M7
11
5
10
3
12
4
2
13
14
Figure 1-2-5
1. Machine
2. Outer case
3. Bottom left pad
4. Bottom right pad
5. Machine cover
6. Top left pad
7. Top right pad
8. Top spacer
9. Operation panel sheets
10. Spacer
11. Cassette cover
12. Toner container
13. CDROM
14. Quick installation guide etc.
15. Power cord
16. USB cable*
*:China model only
1-2-5
2M4/2M5/2M6/2M7
Tape
Tape
Tapes
Figure 1-2-6
Tapes
Figure 1-2-7
1-2-6
2M4/2M5/2M6/2M7
Tapes
Tapes
Figure 1-2-8
Tape
Paper
Tape
Tapes
Figure 1-2-9
1-2-7
2M4/2M5/2M6/2M7
Tape
Tape
Tapes
Figure 1-2-10
Tape
Cassette
Figure 1-2-11
1-2-8
2M4/2M5/2M6/2M7
Tapes
Figure 1-2-12
Paper
Tape
Tape
Tapes
Figure 1-2-13
1-2-9
2M4/2M5/2M6/2M7
MF base
Guide
Cassette cover
Figure 1-2-14
Loading paper (cassette)
1. Open the cassette cover.
Cassette cover
Figure 1-2-15
2. Adjust the position of the width guides
located on the left and right sides of the
cassette.
*: Paper sizes are marked on the cassette.
2M4/2M5/2M6/2M7
4. Load the paper all the way in the cassette until the paper touches the far
inner side.
*: Ensure the side to be printed is facing up
and the paper is not folded, curled, or
damaged.
Figure 1-2-18
Figure 1-2-19
1-2-11
2M4/2M5/2M6/2M7
Tabs
Figure 1-2-20
Figure 1-2-21
1-2-12
2M4/2M5/2M6/2M7
Front cover
Figure 1-2-22
Figure 1-2-23
Figure 1-2-24
1-2-13
2M4/2M5/2M6/2M7
Figure 1-2-25
Connecting the USB Cable
1. Connect the USB cable (not included)
to the USB interface connector.
Connect the other end of the USB cable
to the computer's USB interface connector.
*: China model only included.
Figure 1-2-26
1-2-14
2M4/2M5/2M6/2M7
Figure 1-2-27
Figure 1-2-28
1-2-15
2M4/2M5/2M6/2M7
Install the ferrite core
If a ferrite core is supplied for the destination, follow the following procedure and fit the ferrite core to the
modular cables.
1. Open the ferrite core by releasing the
two latches.
2. Install the ferrite core onto the modular
connecter cable.
3. Wind the modular cables around the
ferrite core.
*: Fit the ferrite core on the cables at a distance 35 mm 10 mm from the terminal.
4. Close the ferrite core by snapping the
two latches in.
35
10 mm
Ferrite core
Modular cable
Figure 1-2-29
1-2-16
2M4/2M5/2M6/2M7
Figure 1-2-30
Figure 1-2-31
1-2-17
2M4/2M5/2M6/2M7
&
3 in1 20/21 ppm model
Language
:*English
Figure 1-2-32
Make test printing
Sub tray
Paper stopper
Figure 1-2-33
2. Use the cursor key to select the language and press OK.
1-2-18
2M4/2M5/2M6/2M7
Menu
: System Menu
System Menu
: Report
Report
: Status Page
Status Page
: Yes
Figure 1-2-34
Figure 1-2-35
1-2-19
2M4/2M5/2M6/2M7
Figure 1-2-36
Figure 1-2-37
1-2-20
2M4/2M5/2M6/2M7
Install Wizard
1
2
3
Figure 1-2-39
Access KYOCERA Client Tool
1. Sect All programs - Kyocera - Client
Tool - KYOCERA Client Tool.
2. Start the KYOCERA Client Tool.
Figure 1-2-40
Completion of the machine installation
1-2-21
2M4/2M5/2M6/2M7
1-2-22
2M4/2M5/2M6/2M7
The machine is equipped with a maintenance function which can be used to maintain and service the
machine.
* : 3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
Start
Note
End
Figure 1-3-1
1-3-1
2M4/2M5/2M6/2M7
Menu
System Menu
The setting items successively
appear as [] or [] is pressed.
Common
Adjust /Maint.
Settings
Service
Language
setting
System Menu
Adjust /Maint.
System Menu
Report
Note If the Administrator ID entry display appears, use the numeric keys to enter the
Administrator ID (4 digits) and press [OK] key. The default setting is 2500 for the
25/26 ppm model, 2000 for the 20/21 ppm model.
Administrator ID
(0000 - 9999)
Figure 1-3-2
1-3-2
2M4/2M5/2M6/2M7
items
Report
Description
Outputting an own-status report
Description
Outputs lists of the current settings of the maintenance items, and paper jam and service call
occurrences. Outputs the event log or Status Page.
Display*1
Output list
Status Page
Event Log
Network Status*2
Status
Page
1-3-3
2M4/2M5/2M6/2M7
items
Event
log
Description
Printing the event log
Description
Prints a history list of occurrences of paper jam, self-diagnostics, toner replacements, etc.
Purpose
To allow machine malfunction analysis based on the frequency of paper misfeeds, self diagnostic
errors and replacements.
Method
Output from operating panel
3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
1. Press the Menu key.
2. In the Menu. menu screen,
press cursor key to select
System menu.Press the
OK key.
3. In the System menu
screen, press cursor key to
select Report.While pressing and holding the Clear
key, press the OK key.
4. In the Report menu
screen, press cursor key to
select Event Log.Press the
OK key.
5. In the Status Page menu
screen, press cursor key to
Yes.Press the OK key.
Menu
: System Menu
System Menu
: Report
Report
: Event Log
Status Page
: Yes
Figure 1-3-3
1-3-4
2M4/2M5/2M6/2M7
items
Description
3 in 1 20/21 ppm model
1. Press the Mode select key
20 seconds or more.
2. The Event Log will be
printed.
Figure 1-3-4
1-3-5
2M4/2M5/2M6/2M7
items
Status
Page
Description
Status Page
Status Page
FS-1125MFP
(1) [XXXXXXXX]
(2) Firmware version 2M7_2000.001.001 2012.02.22
A4
Plain
0
abc
0120444444
Pattern 1(DTMF,10PPS)
1
Enabled
Enabled
Month/Day/Year
5 Seconds
30 Minutes
1 week
30 Seconds
(45) Counters
(46) Printed Pages
(47) Scanned Pages
1000
1000
10.00%
100%
.
(A4/Letter Conversion)
Enabled
5 Seconds
English
Copy
(22) Network
(23) LAN Interface
(24) Setting:
(25) Current:
(26) TCP/IP
(27) Status:
(28) Printer Host Name:
(29) IPv4
(30) DHCPv4 Status:
(31) IP Address:
(32) Subnet Mask:
(33) Default Gateway:
Enable
10.183.53.13
255.255.24.0
10.183.48.252
0
Text+Photo
Enabled
Enabled
(*)
WARNING
We recommend the use of our own brand supplies.
We will not be liable for any damage caused by the
use of third party supplies in this machine.
Auto
100BASE-TX Full
Enabled
KM5D0213
12345678/11223344/00001234abcd567800001234abcd5678/0123456789012345678901234567890
1/0008/00/07/
01/04/01/123456/1/02/20/9999999/23456/1
Figure 1-3-5
1-3-6
2M4/2M5/2M6/2M7
items
Description
Detail of Status Page
No.
Description
Supplement
(1)
(2)
Firmware version
(3)
Date/ Time
(4)
(5)
(6)
(7)
Paper Setting
(8)
Paper size:
A4,A5,A6,B5,16K,Custom,Legal,Officio2,
216x340mm,Letter,Executive,Statement,Folio
Paper type:
Plain,Preprinted,Labels,Bond,Recycled,Vellum,Rough,Letterhead,Color,Prepunched,Envelope,Cardstock,Thick,High quality,Custom 1to 8
(9)
(10)
(11)
USB Cable
Enabled / Disabled
(12)
Month/Day/Year,Day/Month/Year,Year/Month/Day
(13)
5 to 495 Seconds
(14)
Sleep Timer
1 to 240 Minutes
(15)
(16)
5 to 495 Seconds
(17)
Panel setting
(18)
Enabled / Disabled
(19)
5 to 495 Seconds
(20)
Language
(21)
Default Screen
(22)
(23)
LAN Interface
(24)
Setting
(25)
Current
(26)
TCP/IP
1-3-7
2M4/2M5/2M6/2M7
items
Description
No.
Description
Supplement
(27)
Status
Enabled / Disabled
(28)
(29)
IPv4
(30)
DHCPv4 Status
Enabled / Disabled
(31)
IP Address
(32)
Subnet Mask
(33)
Default Gateway
(34)
Copy
(35)
Density
-3,-2,-1,0,1,2,3
(36)
Original quality
Text,Text+Phot,Phot,Text+Phot(High)
(37)
Sort
Enabled / Disabled
(38)
EcoPrint
Enabled / Disabled
(39)
FAX Settings
4 in 1 model only
(40)
Density
-3,-2,-1,0,1,2,3
(41)
Max. 32 characters
(42)
Max. 20 figures
(43)
Pattern 1(DTMF,10PPS),
Pattern 2(DTMF,10PPS,20PPS)
(44)
Rings
1-15
(45)
Counters
(46)
Printed Pages
0-9999999
(47)
Scanned Pages
0-9999999
(48)
Print coverage
0 to 100%
(49)
Toner Gauge
0 to 100%
In the state of Low Toner, it always displays as 5%
of residual quantity.
* : Moreover, the following texts are indicated
when the toner container currently used is
judged not to be an original manufacturer's
product by IC Chip. And Toner Gauges
does not display.
WARNING
We recommend the use of our own brand supplies.
We will not be liable for any damage caused by the
use of third party supplies in this machine.
(50)
Print Density
Default: 3(1 to 5)
(51)
Default: 4(1 to 7)
(52)
High-Altitude mode
Default: 0(0 to 2)
1-3-8
2M4/2M5/2M6/2M7
items
Description
No.
Description
Supplement
(53)
(54)
Area code(AREA)
Area information
(55)
Product code(PRDT)
Destination
(56)
Outside temperature
Exterior temperature
(57)
(58)
(59)
Drum rank
1-3-9
2M4/2M5/2M6/2M7
items
Event
Log
Description
Event Log
Event Log
(3) 02/22/2012 15:15
FS-1125MFP
(1) [XXXXXXXX]
(2) Firmware version 2M7_2000.001.001 02/22/2012
(7) Paper Jam Log
#
8
7
6
5
4
3
2
1
Count.
1111111
999999
888888
777777
666666
555555
444444
1
(a) J01:
J05:
J40:
J42:
J90:
J94:
0
1
1
2
1
1
Count.
1111111
999999
888888
777777
666666
555555
444444
1
Service Code
01.6000
01.2100
01.4000
01.6000
01.2100
01.4000
01.6000
01.2100
Count.
555555
444444
1
Item.
01.00
01.00
01.00
Count.
1111111
999999
888888
777777
666666
Item.
01.00
01.00
01.00
01.00
01.00
Figure 1-3-6
1-3-10
(b) C0100: 0
C0120:
C2000:
C4200:
C6020:
C6030:
1
2
3
4
5
2M4/2M5/2M6/2M7
items
Description
Detail of Event Log
No.
Items
Description
(1)
(2)
Firmware version
(3)
(4)
(5)
(6)
(7)
Paper
Jam Log
Count.
Event
Log code
Cause of a paper jam
(See page 1-4-2)
For details on the case of paper jam, refer to Paper Misfeed Detection
(See page 1-4-2).
(8)
Service
Call Log
Count.
Service Code
Remembers 1 to 8 of
occurrence of self diagnostics error. If the
occurrence of the previous diagnostics error is
less than 8, all of the
diagnostics errors are
logged.
Data is stored by following the procedure after the unit has been changed.
(See page 2-4-15),(See page 2-4-17)
1-3-11
2M4/2M5/2M6/2M7
items
Description
No.
Items
(9)
Maintenance
Log
Description
#
Count.
Item
Remembers 1 to 8 of
occurrence of replacement. If the occurrence
of the previous replacement of toner container
is less than 8, all of the
occurrences of replacement are logged.
Code of maintenance
replacing item
(1 byte, 2 categories)
First byte (Replacing item)
01: Toner container
Second byte
(Type of replacing item)
00: Black(Fixed)
First byte (Replacing item)
02: Maintenance kit
Second byte
(Type of replacing item)
01: MK-1110/MK-1120
02: Developer unit
03: Drum unit
Data is stored by following the procedure after the unit has been changed.
(See page 2-4-15),(See page 2-4-17)
(10)
(11)
Non-gen- #
uine
Toner Log Remembers 1 to 5 of
occurrence of unknown
toner detection. If the
occurrence of the previous unknown toner
detection is less than 5,
all of the unknown toner
detection are logged.
Count.
Item
Counter
Log
Comprised
Example:
C6000: 4
Self diagnostics
error 6000 has happened four times.
1-3-12
First byte
01: Toner container (Fixed)
Second byte
00: Black
2M4/2M5/2M6/2M7
items
Network
Status
Page
Description
Network Status Page
(1) [XXXXXXXX]
(2) Firmware version 2M7_2000.001.001 2011.12.17
(7) Network Detail
(8) MAC Address:
00:00:00:00:00:01
Not Connected
Not Connected
Enabled
(12) LPD
(14) Status:
Enabled
(15) WSD-PRINT
(16) Status:
Enabled
(17) TCP / IP
(18) Status:
(19) Printer Host Name:
(20) IPv4:
(21) DHCPv4 Status:
(22) IP Address:
(23) Subnet Mask:
(24) Default Gateway:
Enabled
KM000001
Enabled
Not Defined
Not Defined
Not Defined
Figure 1-3-7
1-3-13
(6) [XXXXXXXX]
2M4/2M5/2M6/2M7
items
Description
Detail of Network Status Page
No.
Description
Supplement
(1)
(2)
Firmware version
(3)
Date/ Time
(4)
(5)
(6)
(7)
Network Detail
(8)
MAC Address
(9)
LAN Interface
(10)
Setting
Auto,10Base-Half,10Base-Full,100Base-Half,
100Base-Full
(11)
Current
(13)
Status
Enabled / Disabled
(14)
LPD
(15)
Status
Enabled / Disabled
(16)
WSD-PRINT
(17)
Status
Enabled / Disabled
(18)
TCP/IP
(19)
Status
Enabled / Disabled
(20)
(21)
IPv4
(22)
DHCPv4 Status
Enabled / Disabled
(23)
IP Address
(24)
Subnet Mask
(25)
Default Gateway
1-3-14
2M4/2M5/2M6/2M7
items
Description
Service Settings
Description
Conduct machine maintenance.
Items
Description
Maintenance
New Developer
New Drum
Maintenance
Completion
Press the Stop/Reset key.
1-3-15
2M4/2M5/2M6/2M7
items
Description
New
Developer
Completion
Press the Stop/Reset key.
New
Drum
Completion
Press the Stop/Reset key.
1-3-16
2M4/2M5/2M6/2M7
items
FAX
Country
Code
Description
FAX Country Code
Description
Initializes software switches and all data in the backup data on the FAX control PWB, according
to the destination.
Purpose
To initialize the FAX control PWB.
Method
1. Enter the Service Setting menu.
2. Select [FAX Country Code] using the cursor up/down keys.
3. Press the OK key.
4. Enter a destination code using the numeric keys.
5. Press the OK key. The setting is set.
6. Press the OK key. Data initialization starts.
Code
Destination
Code
Destination
000
Japan
250
Russia
009
Australia
253
038
China
Italy
080
Hong Kong
Germany
084
Indonesia
Spain
088
Israel
U.K.
097
Korea
Netherlands
108
Malaysia
Sweden
115
Mexico
France
126
New Zealand
Austria
136
Peru
Switzerland
137
Philippines
Belgium
152
Middle East
Denmark
156
Singapore
Finland
159
South Africa
Portugal
169
Thailand
Ireland
181
U.S.A.
Norway
242
South America
243
Saudi Arabia
254
Completion
Press the Stop/Reset key.
1-3-17
Taiwan
2M4/2M5/2M6/2M7
items
Description
FAX
FAX call setting
Call Set.
Description
Selects if a fax is to be connected to either a PBX or public switched telephone network.
Selects the mode to connect an outside call when connected to a PBX.
Access code registration for connection to PSTN.
Purpose
To be executed as required.
Method
1. Enter the Service Setting menu.
2. Select [FAX Call Set.] using the cursor up/down keys.
3. Press the OK key.
Display*1
Destination
Select.
Select.
1. Select [Select.] using the cursor up/down keys.
2. Press the OK key.
3. Select [PBX] or [PSTN] using the cursor up/down keys.
4. Press the OK key. The setting is set.
1-3-18
2M4/2M5/2M6/2M7
Figure 1-3-8
Figure 1-3-9
1-3-19
2M4/2M5/2M6/2M7
1-3-20
2M4/2M5/2M6/2M7
Drum charge
setting
Altitude setting
Drum refresh
Type or select the top and left margin starting position for single-sided printing, from -10 to +10 mm.
Type or select the top and left margin starting position for
duplex printing,from -10 to +10 mm.
Each unit of change moves the position by 0.1mm.
Single-sided printing
Adjusts the position of the
printed image.
Duplex printing
Adjusts the position of the
image printed on the back
side of the paper when
duplex printing is used.
Print margins
Top edge
Top:-10, Left:0
1-3-21
Top edge
Right edge
Adjust print
position
Description
Left edge
Adjust print
quality
Items
Left edge
Maintenance
menu
Bottom edge
Top:10, Bottom:0,
Left:0,Right:0
2M4/2M5/2M6/2M7
Maintenance
menu
Adjust scan
position
Items
Scanning start
position
Description
Type or select the start position for the platen, from -10 to +1
mm. Type or select the start position for the document processor, from -3 to +10 mm.
Each unit of change moves the position by 0.1mm.
Adjusts the position of the
scanned image.
Top edge
Right edge
Left edge
Scan margins
Bottom edge
Top:10, Bottom:0,
Left:0,Right:0
Factory Default
Restore Default
1-3-22
2M4/2M5/2M6/2M7
Figure 1-3-11
Figure 1-3-12
Description
Output report
1-3-23
2M4/2M5/2M6/2M7
Figure 1-3-13
*SPL001Z00117*
DK1110 RANK 1 2 3
Figure 1-3-14
1-3-24
2M4/2M5/2M6/2M7
C
B
DP
D
Figure 1-4-1 Paper misfeed indication
A. Misfeed in conveying unit or duplex section
B. Misfeed in cassette
C. Misfeed in Manual Feed tray
D. Misfeed in Document processor (DP)
1-4-1
2M4/2M5/2M6/2M7
DUS
RS
RS
DP
DPOS
DPTS
Figure 1-4-2 Paper jam location
Conditions
Jam
location*
Code
Contents
0101
0105
0106
0107
0111
0120
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).
1-4-2
2M4/2M5/2M6/2M7
Code
Contents
Conditions
Jam
location*
0508
0511
0518
4020
Registration sensor on
(Power up or warm up)
Duplex sensor (DUS) does not turn on in 1.0 seconds after the registration sensor (RS) has turned
on, during paper is feed from the cassette or MF
tray.
4201
Duplex sensor (DUS) does not turn on in 1.0 seconds after the registration sensor (RS) has turned
on, during paper is feed from the cassette or MF
tray.
B,C
4208
Duplex sensor (DUS) does not turn on in 1.0 seconds after the registration sensor (RS) has turned
on, during paper is feed from the duplex section.
4211
Duplex sensor (DUS) does not turn off in 1.0 seconds after the registration sensor (RS) has turned
off, during paper is feed from the cassette or MF
tray.
4218
Duplex sensor (DUS) does not turn off in 1.0 seconds after the registration sensor (RS) has turned
off, during paper is feed from the duplex section.
4220
Duplex sensor on
(25/26ppm model)
(Power up or warm up)
4301
The duplex sensor (DUS) wont turn on in 0.6 second after a certain period of time switch-back has
started (cassette and MPF feeding).
B,C
4311
The duplex sensor (DUS) wont turn off in 3.0 second after a certain period of time switch-back has
started (cassette and MPF feeding).
9000
9001
Narrow JAM*2
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).
1-4-3
2M4/2M5/2M6/2M7
Code
Contents
Conditions
Jam
location*
9002
DP Initial jam*2
9410
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).
*1: (20/21 ppm / 25/26 ppm model)
*2: 3 in1 25/26 ppm model, 4 in1 20/21 and 25/26 ppm model.
1-4-4
2M4/2M5/2M6/2M7
Call service.
C####
Figure 1-4-3
Figure 1-4-4
1-4-5
2M4/2M5/2M6/2M7
0030
Defective FAX con- Replace the fax control PWB and check for
trol PWB.
correct operation (see page 1-5-18).
0100
Defective flash
memory.
Replace the main PWB and check for correct operation (see page 1-5-18).
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
0120
Defective flash
memory.
Replace the main PWB and check for correct operation (see page 1-5-18).
0190
Defective flash
memory.
Replace the main PWB and check for correct operation (see page 1-5-18).
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
0630
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
2000
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
main motor and Relay PWB (YC4)
Relay PWB and main PWB (YC14).
Defective drive
transmission system of motor.
Defective motor.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Home position sensor and OPWB
Scanner motor and main PWB (YC18)
Defective home
position sensor.
Defective scanner
motor.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
3100
Causes
Check procedures/
corrective measures
Code
1-4-6
2M4/2M5/2M6/2M7
Code
Contents
Causes
Check procedures/
corrective measures
3300
AGC Error
The resultant AGC fell outside
the range of allowance.
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
CIS sensor and main PWB (YC8)
CIS sensor.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
3500
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
4000
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Polygon motor and main PWB (YC17)
Defective polygon
motor.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
BD stability error
The BD signal is not detected
for 1000 ms after processing
the compulsion lighting.
At the interrupt in VSYNC, the
BD error is detected continuously for 10 times in 400 ms
intervals.
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Laser scanner unit (YC1) and main PWB
(YC5)
Defective APC
PWB.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
fuser heater lamp and Power source PWB
(YC102).
Fuser thermostat
triggered.
Defective fuser
heater.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
4200
6000
1-4-7
2M4/2M5/2M6/2M7
Code
6020
6030
6400
F000
F020
Contents
Causes
Check procedures/
corrective measures
Shorted fuser
thermistor.
Defective power
source PWB.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Fuser unit and main PWB (YC15)
Broken fuser
thermistor wire.
Fuser thermostat
triggered.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Power source PWB (YC103) and main PWB
(YC12)
Defective power
source PWB.
Defective main
PWB.
Replace the main PWB and check for correct operation (see page 1-5-18).
Communication Error
between Main PCB and
Panel PCB
Communication failure during
the start-up or operation.
* : Only 3 in 1 25/26 ppm
model, 4 in 1 20/21,
25/26 ppm model
Defective main
PWB.
Defective main
PWB.
1-4-8
2M4/2M5/2M6/2M7
Causes
Check procedures/
corrective measures
Code
Contents
F040
Communication Error
between Main PCB and
Engine PCB
Communication is failed
between the controller and the
engine.
Defective main
PWB.
F050
Defective engine
software.
Defective main
PWB.
1-4-9
2M4/2M5/2M6/2M7
(15)Image center
does not align
with the original
center.
1-4-10
(10)Paper is wrinkled.
2M4/2M5/2M6/2M7
Causes
Defective
transfer
bias output.
Defective
developer
bias output.
No LSU
laser is output.
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
High voltage PWB (YC1) and main PWB
(YC13)
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
High voltage PWB (YC1) and main PWB
(YC13)
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
APC PWB (YC1) and main PWB (YC5)
Causes
No main
charging.
Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
High voltage PWB (YC1) and main PWB
(YC13)
Defective
CIS sensor
Defective
laser scanner unit.
1-4-11
2M4/2M5/2M6/2M7
Causes
Defective
developer
bias output.
Defective
transfer
bias output.
Paper damp.
Causes
Defective
laser scanner unit.
Defective
developer
bias output.
1-4-12
2M4/2M5/2M6/2M7
Causes
Causes
Causes
Poor contact of grounding ter- Check the installation of the drum unit. If it operates incorminal of drum unit.
rectly, replace it (see page 2-4-13).
1-4-13
2M4/2M5/2M6/2M7
Causes
Defective
transfer
bias output.
Causes
Misadjusted leading edge reg- Run maintenance menu to readjust the leading edge regisistration.
tration (see page 1-3-21).
Paper feed solenoid or main
motor operating incorrectly.
Check the installation of the solenoid or motor. If it operates incorrectly, replace it.
Causes
Paper curled.
Paper damp.
1-4-14
2M4/2M5/2M6/2M7
Causes
The main charge voltage may be set too high. Try adjusting the main charge voltage (see page 1-3-19).
Causes
Causes
Drum condensation.
Defective
transfer
bias output.
1-4-15
2M4/2M5/2M6/2M7
Causes
(15) Image center does not align with the original center.
Print example
Causes
Causes
The device is installed in an
altitude greater than 1500 m
sea level.
1-4-16
2M4/2M5/2M6/2M7
Causes
(1)
The machine does
not operate when
the main power
switch is turned on.
1. No electricity at the
power outlet.
Check the contact between the power plug and the outlet.
4. Defective power
switch.
5. Defective cover
switch.
6. Defective power
source PWB.
1. Defective connector
cable or poor contact in the connector.
(2)
Main motor does
not operate.
2. Defective drive trans- Check if the rollers and gears rotate smoothly. If not,
mission system.
grease the bushes and gears. Check for broken gears and
replace if any.
(3)
Scanner motor
does not operate.
3. Defective motor.
4. Defective PWB.
Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).
1. Defective connector
cable or poor contact in the connector.
2. Defective drive trans- Check if the rollers and gears rotate smoothly. If not,
mission system.
grease the bushes and gears. Check for broken gears and
replace if any.
(4)
Cooling fan motor
does not operate.
3. Defective motor.
4. Defective PWB.
1. Defective connector
cable or poor contact in the connector.
2. Defective motor.
3. Defective PWB.
Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).
1-4-17
2M4/2M5/2M6/2M7
Problem
Causes
(5)
Paper feed solenoid does not operate.
1. Defective connector
cable or poor contact in the connector.
2. Defective motor.
3. Defective PWB.
Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).
1. Defective connector
cable or poor contact in the connector.
2. Defective solenoid.
3. Defective PWB.
Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).
1. Defective connector
cable or poor contact in the connector.
2. Defective Eraser
lamp.
3. Defective PWB.
(8)
A paper jam in the
paper feed/conveying section or fuser
section is indicated when the
power switch is
turned on.
2. Defective sensor.
(9)
Attention indicator
is lit when the front
and rear cover is
closed.
1. Defective connector
cable or poor contact in the connector.
2. Defective switch.
3. Failure of improper
controller unit
installation.
(6)
Duplex solenoid
does not operate.
(25/26 ppm model
only)
(7)
Eraser lamp does
not turn on.
1-4-18
2M4/2M5/2M6/2M7
Problem
Causes
(10)
DP motor does not
operate.
1. Defective connector
cable or poor contact in the connector.
2. Defective drive trans- Check if the rollers and gears rotate smoothly. If not,
mission system.
grease the bushes and gears. Check for broken gears and
replace if any.
(11)
An original jams
when the main
power switch is
turned on.
3. Defective motor.
4. Defective PWB.
2. Defective sensor.
1-4-19
2M4/2M5/2M6/2M7
Causes/check procedures
Corrective measures
Check if the surfaces of the lower registration roller and upper registration roller
is dirty with paper powder.
(3)
Multiple sheets of
paper are fed at one
time.
(4)
Paper jams.
(2)
Skewed paper feed.
(5)
Check if the drum unit or developer unit
Toner drops on the
is extremely dirty.
paper conveying path.
(6)
Abnormal noise is
heard.
(7)
No primary original
feed.
Check if the surfaces of the following roll- Clean with isopropyl alcohol.
ers are dirty with paper powder.
DP forwarding roller
DP feed roller
Check if the following rollers is deformed. Check visually and replace any
DP forwarding roller
deformed (see page 1-5-27).
DP original feed roller
(8)
Original is not correctly set.
Multiple sheets of orig- Check if the DP separation pad is worn.
inal are fed.
1-4-20
2M4/2M5/2M6/2M7
Problem
(9)
Originals jam.
Causes/check procedures
Originals being used do not conform with
the specifications.
Corrective measures
Use only originals conforming to the
specifications.
Check if the surfaces of the following pul- Clean with isopropyl alcohol.
leys are dirty with paper powder.
DP forwarding roller
DP feed roller
Check if the contact between the DP con- Check visually and remedy if necessary.
veying roller and DP conveying pulley is
correct.
Check if the contact between the DP
Check visually and remedy if necessary.
eject roller and DP eject pulley is correct.
1-4-21
2M4/2M5/2M6/2M7
Add paper.
Meaning
Remedy
Add toner.
Add toner
Call service.
Cannot combine
pages.
Cannot connect.
Cover open
Error.Power off.
Memory full
Incorrect code.
Invalid driver
1-4-22
2M4/2M5/2M6/2M7
Message Display
Meaning
Remedy
Load error.
Add paper
Add paper
Maximum number
of scanned pages.
Memory is full.
Memory overflow
Paper jammed in
document processor.
Paper jam
Paper jammed in
the rear cover.
Paper jam
Add paper
Remove original
Remove original
from document pro- from document
cessor.
processor.
The inner tray is full of paper. The machine pauses after 100
sheets are printed. Remove
paper from the inner tray and
press [OK] key to resume printing.
Replace MK.
1-4-23
2M4/2M5/2M6/2M7
Message Display
Meaning
Remedy
Scanner memory is
full.
Memory full
Set paper in MF
tray and press OK.
Add paper
Toner is running
out.
Toner is running
out.
Unknown toner
installed.PC
USB connection
was cut.
Not connected.
Invalid driver
Limited availability
for jobs
1-4-24
2M4/2M5/2M6/2M7
3 in 1 20/21 ppm model
Error Code
Meaning
Remedy
E-001
Non-genuine
toner is installed
E-002
Error has
occurred
Install the specified toner conThe installed toner container's regional specification tainer.
does not match the
machines.
E-003
Memory full
E-004
Error has
occurred
E-007
Add toner
E-008
Cover open
E-009
E-0012
Memory overflow
E-0014
Add paper
E-0015
Not connected
1-4-25
2M4/2M5/2M6/2M7
Error Code
E-0017
Meaning
Remedy
E-0018
Press [Stop/Reset]Key.
E-0019
J-xxxx
Paper jam
PF
Add paper
Toner is running
out.
Replacing the
Maintenance Kit
1-4-26
2M4/2M5/2M6/2M7
Explanation
Cause
An error occurs in
image processing.
Error: PC side
detects error.
1-4-27
2M4/2M5/2M6/2M7
Error code
UXXXXX
Figure 1-4-5
1-4-28
2M4/2M5/2M6/2M7
Description
U00000
U00100
U00200
U00300
Recording paper on the destination unit has run out during transmission.
U004XX
A connection was made but interrupted during handshake with the receiver unit (See
page 1-4-32 ).
U00500
Multiple communication was interrupted and call was not made on destination units after
interruption.
U006XX
U00700
U008XX
U009XX
U010XX
U011XX
U01400
U01500
U01600
U017XX
A communication error occurred before starting T.30 protocol during transmission in V.34
mode (See page 1-4-37).
U018XX
A communication error occurred before starting T.30 protocol during reception in V.34
mode (See page 1-4-38).
U02000
Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was issued.
U02100
A relay command failed because the destination unit (relay station) had no relay broadcast capability.
U02200
A relay command from a command station failed because a telephone number that was
not registered in the relay station was specified. Or, relay broadcast was requested to a
relay station but failed because a telephone number that was not registered in the relay
station was specified. Or, Subaddress-based relay broadcast transmission failed
because the data registered in the Subaddress relay box was deleted.
U023XX
Receiving station information was not normally received in reception of a relay command
(See page 1-4-38).
U02400
An interoffice subaddress-based relay transmission was interrupted because of a mismatch in the specified relay box number.
U03000
No document was present in the destination unit when polling reception started.
U03100
In reverse polling, although no original was set in the destination unit, transmission was
complete.
U03200
In confidential polling reception, data was not accumulated in the specified box in the
destination unit. Or, in interoffice subaddress-based bulletin board reception, data was
not stored in the box specified by the destination unit.
1-4-29
2M4/2M5/2M6/2M7
Error code
Description
U03300
In polling reception from a unit of our make, operation was interrupted due to a mismatch
in permit ID or telephone number. Or, in interoffice subaddress-based bulletin board
reception, operation was interrupted due to a mismatch in permit ID or telephone number.
U03400
Polling reception was interrupted because of a mismatch in individual numbers (destination unit is either of our make or by another manufacturer).
U03500
In confidential polling reception, the specified confidential box No. was not registered in
the destination. Or, in interoffice subaddress-based bulletin board reception, the specified Subaddress confidential box number was not registered in the destination unit. Or,
the destination was being accessed.
U03600
Confidential polling reception was interrupted because of a mismatch in specified confidential box No. Or, an interoffice subaddress-based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number.
U03700
Confidential polling reception failed because the destination unit had no confidential polling transmission capability or data was not accumulated in any box in the destination
unit. Or, interoffice subaddress-based bulletin board reception failed because the destination unit had no subaddress-based bulletin board transmission capability, or data was
not stored in any subaddress confidential box in the destination unit.
U04000
The confidential box specified for confidential transmission was not registered in the destination unit. Or, in interoffice subaddress-based transmission mode, the specified subaddress box number was not registered in the destination unit. Or, the destination was
being accessed.
U04100
Confidential transmission failed because the destination unit had no confidential capability. Or, subaddress-based transmission failed because the destination unit had no subaddress-based reception capability.
U04200
In encrypted transmission, the specified encryption box was not registered in the destination unit.
U04300
Encrypted transmission failed because the destination unit had no encrypted communication capability.
U044XX
U04500
U05000
In transmission with a specified number, the set number of originals was different from
the number of transmitted originals.
U05100
U05200
Password check reception or restricted reception was interrupted because the permit
IDs did not match, the rejected FAX numbers did match, or the destination receiver did
not return its phone number.
U05300
The password check reception or the restricted reception was interrupted because the
permitted numbers did not match, the rejected numbers did match, or the machine in
question did not acknowledge its phone number.
U09000
G3 communication was attempted but failed because the destination unit was a G2
machine.
1-4-30
2M4/2M5/2M6/2M7
Error code
Description
U12000
Relay broadcast was requested from a command station but memory overflowed during
reception. Or, in subaddress-based relay reception, memory overflowed.
U12100
Relay was commanded but memory overflowed in the destination unit (relay station).
U14000
U14100
Memory overflowed in the destination unit during confidential transmission. Or, in interoffice subaddress-based transmission, memory overflowed in the destination unit.
U19000
U19100
U19200
U19300
U19400
1-4-31
2M4/2M5/2M6/2M7
Description
U00420
A relay request was received from the host center but interrupted because of a mismatch
in permit ID or telephone number.
U00421
Subaddress-based relay reception was interrupted because of a mismatch in the specified subaddress relay box number.
U00430
Polling request (confidential or reverse) was received but interrupted because of a mismatch in permit number. Or, subaddress-based bulletin board transmission request was
received but interrupted because of a mismatch in permit ID in the transmitting unit.
U00431
Confidential polling transmission was interrupted because the specified confidential box
No. was not registered. Or, an subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered.
U00432
U00433
Confidential polling request was received but data was not present in the confidential
box. Or, subaddress-based bulletin board transmission request was received but data
was not present in the subaddress confidential box.
U00434
Confidential polling request was received but interrupted because the specified confidential box No. was intended for encryption.
U00435
Confidential polling request was received but interrupted because the specified confidential box was being accessed. Or, subaddress-based bulletin board transmission
request was received but interrupted because the specified subaddress confidential box
was being accessed.
U00440
Confidential reception was interrupted because the specified confidential box No. was
not registered. Or, subaddress-based confidential reception or subaddress-based relay
reception was interrupted because the specified subaddress box was not registered. Or,
subaddress based confidential reception or subaddress relay command reception was
interrupted because the specified subaddress box No. was being accessed.
U00441
Confidential reception was interrupted because the specified confidential box No. was
intended for encryption.
U00450
The destination transmitter disconnected because the permit IDs did not agree with
while the destination transmitter is in password-check transmission or restricted transmission.
U00460
Encrypted reception was interrupted because the specified encryption box number was
not registered. Or, encrypted reception request was received but interrupted because
the specified encryption box was being accessed.
U00462
Encrypted reception was interrupted because the encryption key for the specified
encryption box was not registered.
1-4-32
2M4/2M5/2M6/2M7
Description
U00601
U00602
U00603
No document feed.
U00604
U00610
U00611
U00613
U00614
U00615
U00620
U00622
U00655
U00656
Data was not transmitted after CTS was activated due to a modem error.
U00670
U00677
U00690
System error.
Description
U00800
U00810
A page transmission error reoccurred after retry of transmission in the ECM mode.
Description
U00900
U00910
A page reception error remained after retry of transmission in the ECM mode.
1-4-33
2M4/2M5/2M6/2M7
Description
U01000
An FTT signal was received for a set number of times after TCF signal transmission at
2400 bps. Or, an RTN signal was received in response to a Q signal (excluding EOP)
after transmission at 2400 bps.
U01001
U01010
No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and
the preset number of command retransfers was exceeded (between units of our make).
U01011
No relevant signal was received after transmission of a DCS, TCF signal, and the preset
number of command retransfers was exceeded.
U01012
No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and
the preset number of command retransfers was exceeded (between units of our make).
U01013
No relevant signal was received after transmission of an NSS3, TCF signal, and the preset number of command retransfers was exceeded (between units of our make).
U01014
No relevant signal was received after transmission of an MPS signal, and the preset
number of command retransfers was exceeded.
U01015
No relevant signal was received after transmission of an EOM signal, and the preset
number of command retransfers was exceeded.
U01016
An MCF signal was received but no DIS signal was received after transmission of an
EOM signal, and T1 timeout was detected.
U01017
No relevant signal was received after transmission of an EOP signal, and the preset
number of command retransfers was exceeded.
U01018
No relevant signal was received after transmission of a PRI-EOP signal, and the preset
number of command retransfers was exceeded.
U01019
No relevant signal was received after transmission of a CNC signal, and the preset number of command retransfers was exceeded (between units of our make).
U01020
No relevant signal was received after transmission of a CTC signal, and the preset number of command retransfers was exceeded (ECM).
U01021
No relevant signal was received after transmission of an EOR.Q signal, and the preset
number of command retransfers was exceeded (ECM).
U01022
No relevant signal was received after transmission of an RR signal, and the preset number of command retransfers was exceeded (ECM).
U01023
No relevant signal was received after transmission of a PSS.NULL signal, and the preset
number of command retransfers was exceeded (ECM).
U01024
No relevant signal was received after transmission of a PSS.MPS signal, and the preset
number of command retransfers was exceeded (ECM).
U01025
No relevant signal was received after transmission of a PPS.EOM signal, and the preset
number of command retransfers was exceeded (ECM).
U01026
No relevant signal was received after transmission of a PPS.EOP signal, and the preset
number of command retransfers was exceeded (ECM).
U01027
No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the
preset number of command retransfers was exceeded (ECM).
U01028
1-4-34
2M4/2M5/2M6/2M7
Error code
Description
U01040
A DCN or other inappropriate signal was received during standby for DIS signal reception.
U01041
A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between
units of our make).
U01042
U01043
A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between
units of our make).
U01044
A DCN signal was received after transmission of an NSS3, TCF signal (between units of
our make).
U01045
A DCN or other inappropriate signal was received after transmission of an MPS signal.
U01046
A DCN or other inappropriate signal was received after transmission of an EOM signal.
U01047
A DCN or other inappropriate signal was received after transmission of an EOP signal.
U01048
U01049
A DCN signal was received after transmission of a CNC signal (between units of our
make).
U01050
U01051
U01052
U01053
U01054
U01055
U01056
U01057
U01070
U01071
U01072
U01073
During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected
when transmitting after reception.
U01080
U01091
During transmission in V.34 mode, communication was interrupted because a PPR signal was received over 10 times even after reducing the communication speed to the minimum with the symbol speed maintained at the level of connection.
U01092
During transmission in V.34 mode, communication was interrupted because of an impossible combination of the symbol speed and communication speed.
1-4-35
2M4/2M5/2M6/2M7
Description
U01100
U01101
Function of the unit (excl. communication mode select) differs from that indicated by an
NSS signal.
U01102
A DTC (NSC) signal was received when no transmission data was in the unit.
U01110
U01111
U01112
U01113
U01114
U01115
U01116
U01117
U01118
U01119
U01120
U01121
U01122
U01123
U01124
U01125
U01126
U01127
U01128
U01129
U01140
U01141
U01142
U01143
U01144
U01145
U01146
A DCN signal was received after transmission of an MCF signal (interoffice communication after reception of an MPS, EOM signal or confidential interoffice communication).
U01147
U01148
U01149
U01150
U01151
2M4/2M5/2M6/2M7
Error code
Description
U01152
U01153
U01154
U01155
A DCN signal was received after transmission of an SPA signal (short protocol).
U01160
During message reception, transmission time exceeded the maximum transmission time
per line.
U01161
U01162
U01163
U01164
One page length exceeded the specified length during message reception.
U01170
U01172
During reverse polling in V.34 mode at the transmitting unit, a JM signal was not
detected after transmission of a CM signal when receiving after transmission.
U01191
Communication was interrupted because an error occurred during an image data reception sequence in the V.34 mode.
U01199
A DIS signal with different FIF was received after transmission of a DIS signal.
Description
U01700
U01720
U01721
U01700: A communication error that occurs at the transmitting unit in the period after transmission of INFO0
before entering phase 3 (primary channel equivalent device training). For example, INFO0/A/Abar (B/Bbar, for
polling transmission)/INFOh was not detected.
U01720: A communication error that occurs at the transmitting unit in the period after initiating the control
channel before entering the T.30 process. For example, PPh/ALT/MPh/E was not detected.
U01721: In the absence of a common communication speed between units (including when an impossible
combination of communication speed and symbol speed occurs) after MPh exchange; 1) a DCN signal was
received from the destination unit, and the line was cut; or 2) a DIS (NSF, CSI) signal was received from the
destination unit and, in response to the signal, the unit transmitted a DCN signal, and the line was cut.
1-4-37
2M4/2M5/2M6/2M7
Description
U01800
U01810
U01820
U01821
U01800: A communication error that occurs at the receiver unit in the period after transmission of INFO0
before entering phase 3 (primary channel equivalent device training). For example, INFO0/B/Bbar (A/Abar, for
polling reception)/probing tone was not detected.
U01810: A communication error that occurs at the receiver unit in phase 3 (primary channel equivalent device
training).
For example, S/Sbar/PP/TRN was not detected.
U01820: A communication error that occurs at the receiver unit in the period after initiating the control channel
before entering the T.30 process. For example, PPh/ALT/MPh/E was not detected.
U01821: In the absence of a common communication speed between units (including when an impossible
combination of communication speed and symbol speed occurs) after MPh exchange, a DCN signal was
transmitted to the destination unit and the line was cut.
Description
U02303
U02304
A signal other than MPS or EOM signal was received after a DNL signal was received.
Description
U04400
Encrypted transmission was interrupted because encryption keys did not agree.
U04401
Calling failed during encrypted transmission because the encryption key was not registered.
1-4-38
2M4/2M5/2M6/2M7
(1) Precautions
Be sure to turn the power switch off and disconnect the power plug before starting disassembly.
When the fax kit is installed, be sure to disconnect the modular cable before starting disassembly.
When handling PWBs (printed wiring boards), do not touch parts with bare hands.
The PWBs are susceptible to static charge.
Do not touch any PWB containing ICs with bare hands or any object prone to static charge.
When removing the hook of the connector, be sure to release the hook.
Take care not to get the cables caught.
To reassemble the parts, use the original screws. If the types and the sizes of screws are not known, refer to
the PARTS LIST.
(2) Drum
Note the following when handling or storing the drum.
When removing the drum unit, never expose the drum surface to strong direct light.
Keep the drum at an ambient temperature between -20C/-4F and 40C/104F and at a relative humidity not
higher than 85% RH. Avoid abrupt changes in temperature and humidity.
Avoid exposure to any substance which is harmful to or may affect the quality of the drum.
Do not touch the drum surface with any object. Should it be touched by hands or stained with oil, clean it.
(3) Toner
Store the toner container in a cool, dark place.
Avoid direct light and high humidity.
1-5-1
2M4/2M5/2M6/2M7
A shiny or gold-colored band when seen through the right side window (
The above will reveal that the toner container is a genuine Kyocera branded toner container, otherwise, it is a
counterfeit.
See through the left window
( marking)
Validation viewer
Brand
protection
seal
Brand
protection
seal
Figure 1-5-1
The brand protection seal has an incision as shown below to prohibit reuse.
Incision
Cut
Figure 1-5-2
1-5-2
2M4/2M5/2M6/2M7
Screw
Figure 1-5-3
3. Unhook the two hooks and then remove
the right upper cover.
4. Remove the rear upper cover R.
Hook
Hook
Figure 1-5-4
1-5-3
2M4/2M5/2M6/2M7
(2) Detaching and refitting the Left upper cover and Rear upper cover L
Procedure
1. Open the front cover and rear cover.
2. Remove screw.
Screw
Figure 1-5-5
Hook
Hook
Figure 1-5-6
1-5-4
2M4/2M5/2M6/2M7
Right cover
Right cover
Hook
Hooks
Hooks
Figure 1-5-7
1-5-5
2M4/2M5/2M6/2M7
Left cover
Left cover
Hook
Hooks
Hooks
Figure 1-5-8
1-5-6
2M4/2M5/2M6/2M7
Hook
FFC (YC6)
FFC (YC8)
Hook
Main PWB unit
Wire guide
3 in 1 20/21 ppm
Connector (YC18)
Hook
Hook
Main PWB unit
Figure 1-5-9
1-5-7
Wire guide
2M4/2M5/2M6/2M7
Figure 1-5-10
1-5-8
2M4/2M5/2M6/2M7
Scanner unit
Figure 1-5-11
Top cover
Hooks
Figure 1-5-12
1-5-9
2M4/2M5/2M6/2M7
Screw
Screw
Screw
Screw
Figure 1-5-13
Figure 1-5-14
1-5-10
2M4/2M5/2M6/2M7
Screw
Connector (YC19)
Hook
Hook
Wire guide
Document processor
Figure 1-5-16
1-5-11
2M4/2M5/2M6/2M7
Hook
FFC (YC6)
FFC (YC8)
Hook
Main PWB unit
Wire guide
3 in 1 20/21 ppm
Connector (YC18)
Hook
Hook
Main PWB unit
Figure 1-5-17
1-5-12
Wire guide
2M4/2M5/2M6/2M7
Figure 1-5-18
1-5-13
2M4/2M5/2M6/2M7
Scanner unit
Figure 1-5-19
Scanner unit
Figure 1-5-20
1-5-14
2M4/2M5/2M6/2M7
Hook
Hook
Figure 1-5-21
Laser shutter
Figure 1-5-22
1-5-15
Hooks
2M4/2M5/2M6/2M7
Screw
Screw
Screw
Laser scanner unit
Screw
Screw
Screw
Screw
Screw
Figure 1-5-23
1-5-16
2M4/2M5/2M6/2M7
Figure 1-5-24
Fuser unit
Screw
Screw
Figure 1-5-25
1-5-17
2M4/2M5/2M6/2M7
1-5-5 PWBs
(1) Detaching and refitting the main PWB
Procedure
1. Remove the right upper cover and rear
upper cover R (see page 1-5-3).
2. Remove four screws.
Screw
Screw
Screw
Screw
Figure 1-5-26
Figure 1-5-27
1-5-18
2M4/2M5/2M6/2M7
Hook
Four FFC
Hook
Wire guide
Hook
Four FFC
Hook
1-5-19
Wire guide
2M4/2M5/2M6/2M7
Controller
unit
Figure 1-5-29
Connector(YC13)
Connector(YC12)
1-5-20
2M4/2M5/2M6/2M7
Screws
Main PWB
Screw
Screw
Figure 1-5-31
(2) Detaching and refitting the high voltage PWB, power source PWB and
FAX PWB (4 in 1 model only)
Procedure
1. Remove the main PWB unit (see page
1-5-18).
2. Remove the right cover (see page 1-55).
3. Remove four screws and then remove
the control unit.
Screw
Screw
Controller
unit
Screws
Figure 1-5-32
1-5-21
2M4/2M5/2M6/2M7
YC101
FAX PWB
CN4
YC102YC103
YC101
Screw
Cable holder
Figure 1-5-34
1-5-22
2M4/2M5/2M6/2M7
Screw
Screw
Screw
Screw
FAX PWB
Figure 1-5-35
Screw
Figure 1-5-36
1-5-23
2M4/2M5/2M6/2M7
Screw
Power souce PWB
Screw
Figure 1-5-37
Rear cover
Cover open/close lever B
Front cover
Cover open/close lever A
Cover switch
Power source PWB
Figure 1-5-38
1-5-24
2M4/2M5/2M6/2M7
Screw
Screw
Screw
Screw
Figure 1-5-39
Figure 1-5-40
1-5-25
2M4/2M5/2M6/2M7
Screw
Connector (YC19)
Hook
Hook
Wire guide
Document processor
Figure 1-5-42
1-5-26
2M4/2M5/2M6/2M7
(2) Detaching and refitting the DP forward roller and DP paper feed roller
Procedure
1. Open the DP top cover.
2. Open the ribs outwards, which are used
to fix the front end of the DP feed roller
unit and remove the DP feed roller axle
from the opening in the ribs.
3. Align the D-cuts at the back of the DP
paper feed roller unit with each other
and remove the DP paper feed roller
unit from the top of the top DP cover.
D-cut
DP top cover
Rib
Figure 1-5-43
1-5-27
2M4/2M5/2M6/2M7
gear
Collar
DP forwarding roller
gear
Collar
DP paper feed roller
B
A
C
Figure 1-5-44
1-5-28
Bush
2M4/2M5/2M6/2M7
DP Separation pad
DP top cover
Hook
Hook
Figure 1-5-45
1-5-29
2M4/2M5/2M6/2M7
Fuser unit
Screw
Screw
Figure 1-5-46
Hook
Hook
Hook
Hook
Figure 1-5-47
1-5-30
2M4/2M5/2M6/2M7
Connector
Main motor
Relay PWB
Figure 1-5-48
Spring
(25/26 ppm model only)
Connector
(Duplex solenoid)
(25/26 ppm model only)
Connector
(Paper feed solenoid)
Figure 1-5-49
1-5-31
2M4/2M5/2M6/2M7
Drive cover
Screw
Screw
Screw
Screw
Figure 1-5-50
Gear E
Gear A
Gear C
Gear B
Gear D
E
A
D
B
Figure 1-5-51
1-5-32
2M4/2M5/2M6/2M7
Gear I
Gear H
Gear F
Gear G
I
H
F
G
Figure 1-5-52
Gear L
Gear K
Gear J
L
K
J
Figure 1-5-53
1-5-33
2M4/2M5/2M6/2M7
Sim
Gear N
Spring
Gear M
M,N
Figure 1-5-54
Gear cover
Screw
Gear P
Screw
Screw
Gear cover
Figure 1-5-55
1-5-34
2M4/2M5/2M6/2M7
Main motor
Pulse board
Sensor
Screw
Duplex solenoid
1-5-35
2M4/2M5/2M6/2M7
Intake
Figure 1-5-58
1-5-36
2M4/2M5/2M6/2M7
Paper feed/conveying section consists of the paper feed unit that feeds paper from the cassette and the MF
tray (Manual feed tray) paper feed unit that feeds paper from the MF tray(25/26 ppm model), and the paper
conveying section that conveys the fed paper to the transfer/separation section.
8 9 10 11 1
2
4
7
3
7. Guide R/F
8. Lower registration roller
9. Upper registration roller
10. Actuator (regist deflection sensor)
11. Registration sensor (RS)
2-1-1
2M4/2M5/2M6/2M7
1. MF sheet
2. MF base
3. MF guide R/L
2-1-2
2M4/2M5/2M6/2M7
RPWB
YC4-1
YC4-2
YC8-3
YC3-2
OUTA
OUTB
MM
REGIST
RS
FEEDSOLDRN
PFSOL
MCS
YC14
MPWB
Figure 2-1-3 Cassette paper feed section block diagram
2-1-3
2M4/2M5/2M6/2M7
1
4
4. Cleaning blade
5. Drum screw
6. Eraser lamp (ELPWB)
Drum unit
ERASER
ELPWB
Main charger output
YC20-2
M
YC13
HVPWB
Figure 2-1-5 Drum section block diagram
2-1-4
MPWB
2M4/2M5/2M6/2M7
1
4
1. Developer roller
2. Developer blade
3. Blade magnet
4. Developer screw A
.
Developer unit
TS
TONER SENSOR
YC6-2
YC14
RPWB
Developer roller
Developing bias
output
B
YC13
HVPWB
Figure 2-1-7 Developer section block diagram
2-1-5
MPWB
2M4/2M5/2M6/2M7
2
6
Figure 2-1-8
5. ISU belt
6. ISU motor (ISUM)
7. CIS sensor (CIS)
Contact glass
Original
Scanner unit
MPWB
CIS
YC8
YC6-6 *1
YC21-15 *2
ISUM
HPSW
HPS
SCMOT1A, SCMOT2B
YC18-1,2,3,4 SCMOT1B, SCMOT2A
HPSW
OPWB
2M4/2M5/2M6/2M7
4. LSU cover
5. LSU shutter
6. LSU dust shield glass
2-1-7
2M4/2M5/2M6/2M7
2-1-8
2M4/2M5/2M6/2M7
MPWB
LSU UNIT
PDPWB
YC1-1
YC1-2
YC1-3
YC1-4
YC1-5
APCPWB
YC1-6
YC1-7
YC1-8
YC5-1
LDCONT
PDN
GND
YC5-3
YC5-4
LDENBN
VIDEO
VIDEON
+24V3
YC1-5
GND
YC1-4
PM
+3.3V3
LONBN
POLONN
POLORDYN
YC1-3
YC1-2
POLCLK
YC1-1
2-1-9
YC5-2
YC5-5
YC5-6
YC5-7
YC5-8
YC17-1
YC17-2
YC17-3
YC17-4
YC17-5
2M4/2M5/2M6/2M7
3
2
1
Discharger
brush
YC13
MPWB
Transfer bias
HVPWB
Figure 2-1-14 Transfer roller section block diagram
2-1-10
2M4/2M5/2M6/2M7
5
6
4
1. Heat roller
2. Press roller
3. Fuser heater (FH)
4. Fuser thermostat (FTS)
2-1-11
2M4/2M5/2M6/2M7
MPWB
FTHERM
FTS
YC102-3
YC103
FH
YC102-1
FTH
YC12
YC15-2
PSPWB
2-1-12
2M4/2M5/2M6/2M7
5. Duplex roller
6. Duplex pulleys
7. Top tray
2-1-13
YC2-2
DUSOL
DUSOLDRN
2M4/2M5/2M6/2M7
DUS
YC14
RPWB
EXIT
YC16-3
MPWB
2-1-14
2M4/2M5/2M6/2M7
11
10
1 6
12
13
15
14
16
MPWB
DPMOTA1, DPMOTA2
DPMOTB1, DPMOTB2
DPM
YC19-7,8,9,10
DPPAPER YC19-6
DPOS
TIMING YC19-3
DPTS
2M4/2M5/2M6/2M7
2-1-16
2M4/2M5/2M6/2M7
(1) PWBs
5
8
2
4
Machine left
Machine inside
Machine right
1. Main PWB (MPWB) .............................. Main controller: Controls the software such as the print data
processing and provides the interface with computers.
Engine: Controls machine hardware such as high voltage/bias
output control, paper conveying system control, and fuser temperature control, etc.
2. Relay PWB (RPWB) ............................. Consists of wiring relay circuit between main PWB and Main
motor, toner sensor, container sensor, registration sensor, paper
feed solenoid, duplex solenoid.
3. Power source PWB (PSPWB) .............. After full-wave rectification of AC power source input, switching
for converting to 24 V DC for output.
4. High voltage PWB (HVPWB) ................ Generates main charging, developer bias and transfer bias.
5. Container PWB (CPWB) ....................... Reads the container information.
6. Operation panel PWB(OPWB) .............. Consists the LED indicators and key switches.
7. APC PWB (APCPWB) .......................... Generates and controls the laser beam.
8. Eraser lamp PWB (ELPWB) ................. Eliminates the residual electrostatic charge on the drum.
9. FAX control PWB (FCPWB)* ................ Modulates, demodulates, compresses, decompresses and
smoothes out image data, and converts resolution of image data.
*: 4 in 1 model only.
2-2-1
2M4/2M5/2M6/2M7
List of correspondences of PWB names
No.
1
Operation PWB(OPWB)
2-2-2
2M4/2M5/2M6/2M7
8
9
7
5
6
Machine left
Machine inside
Machine right
1
2
11
10
2-2-3
2M4/2M5/2M6/2M7
(3) Others
6
7
2
Machine left
Machine inside
Machine right
2-2-4
2M4/2M5/2M6/2M7
(4) Document processor (3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model)
3
2
1
Machine front
Machine inside
Machine rear
2-2-5
2M4/2M5/2M6/2M7
2-2-6
2M4/2M5/2M6/2M7
YC5
4 7
YC22
YC6
1 15
YC14
1 2 1
3
1 2 1 5
1 1
YC19
10
YC18
YC8
YC13
U13
U8
U5
U14
U11
YC12
10
U1
U2
1
12
12
YC2
2-3-1
2M4/2M5/2M6/2M7
YC15
8
YC5
4 7
YC22
YC6
1 15
YC14
1 2 1
3
1 2 1 5
1 1
YC19
10
YC18
YC8
YC13
U13
U8
U5
U14
U11
YC12
10
U1
U2
1
12
12
YC2
2-3-2
2M4/2M5/2M6/2M7
YC15
8
YC5
4 7
YC22
YC6
1 15
YC14
1 2 1
3
1 2 1 5
1 1
YC19
10
YC18
YC8
YC13
U13
U8
U5
U14
U11
YC12
10
U1
U2
1
12
12
YC2
2-3-3
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
Description
YC2
+24V1
24 V DC
24 V DC power to FCPWB
Connected to
FCPWB
(4 in 1 model
only)
GND
Ground
+3.3V2
3.3 V DC
RESB
0/3.3 V DC
Reset signal
GND
Ground
HSCLK
HSD
0/3.3 V DC
GND
Ground
HSAD
0/3.3 V DC
10
HSCCSB
0/3.3 V DC
11
GND
Ground
12
HINT
0/3.3 V DC
Interrupt signal
YC5
+3.3V3
3.3 V DC
Connected to
APC PWB
LONBN
0/3.3 V DC
Sample/hold signal
LDCONT
0/3.3 V DC
PDN
GND
Ground
LDENBN
0/3.3 V DC
VIDEO
VIDEON
YC6
GND
Connected to
Operation
panel PWB
PANTXD
PANRXD
0/3.3 V DC(pulse)
PRESETN
0/3.3 V DC
+3.3V2
0/3.3 V DC
HPSW3
0/3.3 V DC
HP: On/Off
VBKL
24 V DC
Ground
2-3-4
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC8
VOUT
Analog
Data signal
Connected to
MODE
0/3.3 V DC
Mode signal
CIS
AGND
Ground
+3.3VCIS
3.3 V DC
CISVREF
1.1 V DC
SP
CLK
LEDANODE
18 V DC
LEDB
0/6 V DC
10
LEDG
0/6 V DC
11
LEDR
0/6 V DC
12
AGND
Ground
YC12
GND
Ground
Connected to
Power
source PWB
GND
Ground
+24V1
24V DC
PUSHSW
0/3.3 V DC
Power SW signal
HEATREM
0/3.3 V DC
RELAY
DC0V/24V
Relay signal
PSSLEEPN
DC0V/24V
ZCROSS
+24V2
24V DC
10
+24V2
24V DC
YC13
GND
Ground
Connected to
high voltage
PWB
MISENS
0/3.3 V DC
TCNT
PWM
MCNT
PWM
RTHVDR
0/3.3 V DC
HVCLK
+24V3
24V DC
2-3-5
Description
24 V DC power to PSPWB
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC14
THERM
Analog
TH detection signal
Connected to
relay PWB
GND
Ground
SECDATA
0/3.3 V DC
CS data signal
SECCLK
+3.3V3
3.3 V DC
TONERSENS
0/3.3 V DC
REGIST
0/3.3 V DC
RS: On/Off
PULSE
GND
Ground
10
MOTCLK
0/24 V DC (pulse)
MM clock signal
11
FANDRN
DC0V/24V
FM: On/Off
12
FEEDSOLDRN
DC0V/24V
PFSOL: On/Off
13
DUSOLDRN
DC0V/24V
DUSOL: On/Off
14
+24V3
24V DC
24 V DC power to RPWB
15
+24V3
24V DC
24 V DC power to RPWB
YC15
+3.3V3
3.3 V DC
Connected to
fuser thermistor
FTHERM
Analog
YC16
+3.3VEXIT
3.3 V DC
Connected to
duplex sensor
GND
Ground
EXIT
0/3.3 V DC
DUS: On/Off
YC17
+24V3
24V DC
24 V DC power to PM
Connected to
polygon
motor
GND
Ground
POLONN
0/3.3 V DC
PM: On/Off
POLORDYN
0/3.3 V DC
POLCLK
YC18
SCMOTB1
0/24 V DC (pulse)
Connected to
scanner
motor
SCMOTB2
0/24 V DC (pulse)
SCMOTA1
0/24 V DC (pulse)
SCMOTA2
0/24 V DC (pulse)
2-3-6
Description
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC19
+3.3VTMG
3.3 V DC
Connected to
DP motor,
DP original
sensor and
DP timing
sensor
GND
Ground
TIMIG
0/3.3 V DC
DPTS: On/Off
+3.3VPAP
3.3 V DC
GND
Ground
DPPAPER
0/3.3 V DC
DPOS: On/Off
DPMOTB2
0/24 V DC (pulse)
DPMOTB1
0/24 V DC (pulse)
DPMOTA2
0/24 V DC (pulse)
10
DPMOTA1
0/24 V DC (pulse)
YC20
+24VERASER
24V DC
24 V DC power to CL
Connected to
Eraser lamp
ERASER
0/3.3 V DC
CL: On/Off
YC22
THERM
Analog
Connected to
outer temperature sensor
+3.3V3
3.3 V DC
AIRWET
Analog
Data signal
WETCLK
2-3-7
Description
2M4/2M5/2M6/2M7
YC15
YC5
1 16
YC21
1 1
4 15
YC22
YC14
2 1
2 1 5
YC17
YC20
YC13
U13
U8
U5
U1
10
U14
U11
YC12
YC8
U2
1
12
2-3-8
YC18
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC5
+3.3V3
3.3 V DC
Connected to
APC PWB
LONBN
0/3.3 V DC
Sample/hold signal
LDCONT
0/3.3 V DC
PDN
GND
Ground
LDENBN
0/3.3 V DC
VIDEO
VIDEON
YC8
VOUT
Analog
Data signal
Connected to
MODE
0/3.3 V DC
Mode signal
CIS
AGND
Ground
+3.3VCIS
3.3 V DC
CISVREF
1.1 V DC
SP
CLK
LEDANODE
18 V DC
LEDB
0/6 V DC
10
LEDG
0/6 V DC
11
LEDR
0/6 V DC
12
AGND
Ground
YC12
GND
Ground
Connected to
Power
source PWB
GND
Ground
+24V1
24V DC
PUSHSW
0/3.3 V DC
power SW signal
HEATREM
0/3.3 V DC
RELAY
DC0V/24V
Relay signal
PSSLEEPN
DC0V/24V
ZCROSS
+24V2
24V DC
10
+24V2
24V DC
YC13
GND
Ground
Connected to
high voltage
PWB
MISENS
0/3.3 V DC
TCNT
PWM
MCNT
PWM
RTHVDR
0/3.3 V DC
HVCLK
+24V3
24V DC
2-3-9
Description
24 V DC power to PSPWB
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC14
THERM
Analog
TH detection signal
Connected to
relay PWB
GND
Ground
SECDATA
0/3.3 V DC
CS data signal
SECCLK
+3.3V3
3.3 V DC
TONERSENS
0/3.3 V DC
REGIST
0/3.3 V DC
RS: On/Off
PULSE
GND
Ground
10
MOTCLK
0/24 V DC (pulse)
MM clock signal
11
FANDRN
DC0V/24V
FM: On/Off
12
FEEDSOLDRN
DC0V/24V
PFSOL: On/Off
13
DUSOLDRN
DC0V/24V
DUSOL: On/Off
14
+24V3
24V DC
24 V DC power to RPWB
15
+24V3
24V DC
24 V DC power to RPWB
YC15
+3.3V3
3.3 V DC
Connected to
fuser thermistor
FTHERM
Analog
YC17
+24V3
24V DC
24 V DC power to PM
Connected to
polygon
motor
GND
Ground
POLONN
0/3.3 V DC
PM: On/Off
POLORDYN
0/3.3 V DC
POLCLK
YC18
SCMOTB1
0/24 V DC (pulse)
Connected to
scanner
motor
SCMOTB2
0/24 V DC (pulse)
SCMOTA1
0/24 V DC (pulse)
SCMOTA2
0/24 V DC (pulse)
YC20
+24VERASER
24V DC
24 V DC power to CL
Connected to
Eraser lamp
ERASER
0/3.3 V DC
CL: On/Off
2-3-10
Description
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC21
+3.3V2
3.3 V DC
Connected to
Operation
panel PWB
SCANN1
SCANN2
SCANN3
SCANN4
SCANN5
SCANN6
SCANN7
LEDON1
0/3.3 V DC
10
LEDON2
0/3.3 V DC
11
LEDON3
0/3.3 V DC
12
LEDON4
0/3.3 V DC
13
SENS1
0/3.3 V DC
14
SENS2
0/3.3 V DC
15
HPSW
HP: On/Off
HP: On/Off
16
GND
Ground
YC22
THERM
Analog
Connected to
outer temperature sensor
+3.3V3
3.3 V DC
AIRWET
Analog
Data signal
WETCLK
2-3-11
Description
3.3 V DC power to OPWB
2M4/2M5/2M6/2M7
YC8
YC6
1
YC7
1
E
C
NC1
2-3-12
2M4/2M5/2M6/2M7
Connector
Pin
YC2
+24V3
24V DC
24 V DC power to DUSOL
Connected
to duplex
solenoid
(25/26 ppm
model)
DUSOLDRN
DC0V/24V
DUSOL: On/Off
YC3
+24V3
24V DC
24 V DC power to PFSOL
FFEDSOLDRN
DC0V/24V
PFSOL: On/Off
OUTA
0/24 V DC (pulse)
MM control signal
OUTB
0/24 V DC (pulse)
MM control signal
YC5
+24V3
24V DC
24 V DC power to FM
Connected
to fan motor
FANDRN
DC0V/24V
FM: On/Off
YC6
+24V3
24V DC
24 V DC power to TS
TONER SENSOR
DC0V/24V
TS: On/Off
GND
Ground
YC7
3.3V3
3.3 V DC
Connected
to container
PWB
SECCLK
SECDATA
0/3.3 V DC
Data signal
GND
Ground
YC8
3.3V3
3.3 V DCREG
3.3 V DC power to RS
Connected
to registration sensor
GND
Ground
REGIST
0/3.3 V DC
RS: On/Off
Connected
to paper
feed solenoid
YC4
Connected
to main
motor
Connected
to toner
sensor
Signal
I/O
Voltage
2-3-13
Description
2M4/2M5/2M6/2M7
YC103
YC102
CSW
PSW
YC101
2-3-14
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC101
LIVE
120 V AC
220-240 V AC
AC power input
Connected to
AC inlet
NEUTRAL
120 V AC
220-240 V AC
AC power input
YC102
HEATER_COM
120 V AC
220-240 V AC
AC power output
Connected to
Fuser heater
lamp
NC
Not used
HEATER_LIVE
120 V AC
220-240 V AC
AC power output
YC103
+24V2
24 V DC
24 V DC power to MPWB
Connected to
main PWB
+24V2
24 V DC
24 V DC power to MPWB
PSSLEEPN
0/3.3 V DC
ZCROSS
RELAY
0/3.3 V DC
Relay signal
HEATREM
0/3.3 V DC
FH: On/Off
PUSHSW
0/3.3 V DC
PSW: On/Off
+24V1
24V DC
24 V DC power to MPWB
GND
Ground
10
GND
Ground
2-3-15
Description
2M4/2M5/2M6/2M7
CN1
12
CN4
CN3
1
2
LINE
220-230V Model
120V Model
2-3-16
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
CN3
MONSP
Analog
Connected to
speaker
GND
Ground
CN4
HINT
0/3.3 V DC
Connected to
main PWB
GND
Ground
HSCCSB
0/3.3 V DC
HSAD
0/3.3 V DC
GND
Ground
HSD
0/3.3 V DC
FH: On/Off
HSCLK
GND
Ground
RESB
0/3.3 V DC
Reset signal
10
+3.3V2
3.3 V DC
11
GND
Ground
12
+24V1
24 V DC
2-3-17
Description
2M4/2M5/2M6/2M7
GREEN
GREEN
SW1
DL3
SW16
DL2
SW3
DL5
SW6
YC2
SW19
SW20
SW21
SW22
SW23
SW24
SW33
SW15
GREEN
SW9
1
SW13
SW31
GREEN
GREEN
SW2
SW4
SW7
DL6
DL4
DL9
SW10
WHITE
SW14
X1
SW25
SW16
SW27
SW28
SW29
SW30
SW19
SW20
SW21
SW22
SW23
SW24
SW32
GREEN
SW5
SW11
SW8
LCD1
10
DL7
GREEN
ORENGE
DL1
DL8
SW18
SW17
SW16
SW15
GREEN
GREEN
SW1
DL3
DL2
SW3
YC2
SW33
GREEN
SW9
DL5
1
SW13
SW31
GREEN
GREEN
SW2
SW4
DL9
SW10
DL6
DL4
WHITE
SW14
X1
SW25
SW16
SW27
SW28
SW29
SW30
SW32
SW11
LCD1
10
SW18
GREEN
ORENGE
DL1
DL8
SW17
DL19
3
DL15
YC2
K4
K3
K2
K1
DL9
DL1
DL11
DL4
DL2
K6
K5
K10
1
DL10
DL16
DL17
DL18
K8
DL3
DL24
K9
DL20
DL12
DL13
DL14
DL21
DL6
DL5
K7
DL7
DL22
2-3-18
DL23
2M4/2M5/2M6/2M7
2-3-19
2M4/2M5/2M6/2M7
Connector
Pin
Signal
I/O
Voltage
YC2
+3.3HPSW
3.3 V DC
Connected to
home position sensor
GND
Ground
HPSW
0/3.3 V DC
HPS: On/Off
2-3-20
Description
2M4/2M5/2M6/2M7
Parts No.
Alternative
part No.
1702M75NX0
072M75NX0
Drum unit
DK-1110
Developer unit
DV-1110
Transfer roller
1702M76UX0
072M76UX0
Drum unit
DK-1110
Developer unit
DV-1110
Transfer roller
2-4-1
2M4/2M5/2M6/2M7
Disposal box
Top spacer
Transfer roller
Figure 2-4-1
3. Hold the left and right handholds and
take the paper-feed replacement unit
out.
4. Remove the developer unit, Lower
paper feed guide, drum unit, paper feed
pulley and handle R/L.
Developer unit
Lower paper feed guide
Drum unit
Paper-feed
replacement unit
Figure 2-4-2
2-4-2
2M4/2M5/2M6/2M7
Inner spacer
5. Remove the inner spacers and bottom
spacers and stow the handholds.
Handle
Bottom spacer
Paper-feed
replacement unit
Figure 2-4-3
2-4-3
2M4/2M5/2M6/2M7
Power switch
Figure 2-4-4
Figure 2-4-5
Cassette cover
Figure 2-4-6
2-4-4
2M4/2M5/2M6/2M7
Front cover
Figure 2-4-7
Toner container
Figure 2-4-8
Front cover
Figure 2-4-9
2-4-5
2M4/2M5/2M6/2M7
Rear cover
Figure 2-4-10
Handle L
Handle R
Figure 2-4-11
Durm unit
Figure 2-4-12
2-4-6
2M4/2M5/2M6/2M7
Developer unit
Figure 2-4-13
2-4-7
2M4/2M5/2M6/2M7
Figure 2-4-15
(6) Detaching and refitting the paper feed pulley and lower paper feed guide
Procedure
1. Close the rear cover.
2. Take out the paper-feed replacement
unit from the maintenance kit.
3. Lift the unit and place it on the replacement unit with the front side facing
down.
Lib
Lever
2
2-4-8
2M4/2M5/2M6/2M7
Paper feed
pulley
Figure 2-4-19
2-4-9
2M4/2M5/2M6/2M7
2
1
Figure 2-4-20
8. Using the reverse procedure of
removing the lower feed guide, insert
the right side first, then the left side into
the machine. Insert bosses into the
holes on the main unit.
Lower paper
feed guide
Figure 2-4-21
2-4-10
2M4/2M5/2M6/2M7
Click!
Figure 2-4-22
Figure 2-4-23
2-4-11
2M4/2M5/2M6/2M7
Rear cover
Figure 2-4-24
Figure 2-4-25
Guide
Guide
Developer unit
Figure 2-4-26
2-4-12
2M4/2M5/2M6/2M7
Devloper cover
Lever
Figure 2-4-27
Drum unit
Figure 2-4-28
Drum cover
Figure 2-4-29
2-4-13
2M4/2M5/2M6/2M7
Transfer roller
Lever
Figure 2-4-30
Hook
Figure 2-4-31
Figure 2-4-32
2-4-14
2M4/2M5/2M6/2M7
Toner container
Figure 2-4-33
Menu
: System Menu
System Menu
: Adjust /maint.
Adjust /maint.
: Service Setting
Service Setting
: Maintenance
Figure 2-4-34
2-4-15
2M4/2M5/2M6/2M7
3 in 1 20/21 ppm model
Procedure
1. Insert the power plug and turn the
power switch on.
2. Make sure the Processing indicator and
the Attention indicator are turned on,
press and hold both Stop/Reset and
Mode Select key for more than 5 seconds.
* : Perform the above while the front cover
is opened.
3. When the Processing indicator has
turned on, turn power off by pressing
the power switch.
4. Close the front cover.
5. When power is turned on by pressing
the power key, settings are activated.
* : During activation, Processing and
Attention are lit up. It will take approximately ten minutes.
* : Do not turn power off during activation.
6. Activation is finished when Attention is
lit.
Figure 2-4-35
2-4-16
2M4/2M5/2M6/2M7
Menu
: System Menu
System Menu
: Adjust /maint.
Adjust /maint.
: Service Setting
Service Setting
: New Drum
Figure 2-4-36
3 in 1 20/21 ppm model
Procedure
1. Open the rear cover.
2. Remove the drum unit.
(see page P.2-4-6)
3. Install the new drum unit in the
machine.
(see page P.2-4-13)
4. Close the rear cover.
5. Open the front cover.
6. Insert the power plug and turn the
power switch on.
7. Make sure the Processing indicator and
the Attention indicator are turned on,
press and hold both Stop/Reset and
Quiet Mode key for more than 5 seconds.
8. Follow the same steps as step 3 and
later, Notice after replacing maintenance kit.
Figure 2-4-37
2-4-17
2M4/2M5/2M6/2M7
Menu
: System Menu
System Menu
: Adjust /maint.
Adjust /maint.
: Service Setting
Service Setting
: New developer
Figure 2-4-38
15. In the Service Setting menu screen,
press cursor key to select New Developer.Press the OK key.
* : If the Administrator ID entry display appears, use the numeric keys to enter the Administrator ID (4 digits) and press OK key. The default setting is 2500 for the 25/26 ppm model, 2000 for the 20/21 ppm
model.
2-4-18
2M4/2M5/2M6/2M7
2-4-19
2M4/2M5/2M6/2M7
Rear cover
Figure 2-4-40
Conveying Unit
Drum
Transfer roller
2-4-20
2M4/2M5/2M6/2M7
Figure 2-4-42
* : The slit glass with a soft cloth moistened with alcohol or a diluted neutral
detergent.
* : Make sure the slit glass has dried completely before replacing it.Do not use
organic solvents or other strong chemicals.
Figure 2-4-43
* : To avoid print quality problems, the interior of the machine must be cleaned with every toner container
replacement.Interior of the Machine.
2-4-21
2M4/2M5/2M6/2M7
2-4-4 Appendixes
(1) Repetitive defects gauge
[24.6 mm/
[30.0 mm/1
7/32"]
[30.6 mm/1
7/32"]
[37.7 mm/1
[41.5 mm/1
1/2"]
5/8"]
[56.5 mm/2
7/32"]
[63.0 mm/2
1/2"]
2-4-22
1
1 LIVE
4
4 NEUTRAL
YC102
YC101
RELAY
1
3
2
1
LIVE
2
1
1
Fuser unit
NEUTRAL
FH
FTS
2-4-23
FM
TS
I2 C Bus I/F
FRAM
RS
WE
BK
RD
3
2
1
WE
GY
BE
YW
MM
3
2
1
1
2
+24V3
FANDRN
1
2
3
1
2
3
4
1
2
1
2
3
YC6
4
3
2
1
1
2 YC8
3
1
2
YC7
3
4
4
3
2
1
MCS
YC4
1
YC5
2
1
2
3
1
2
YC3
YC2
THERM
+3.3V3
AIRWET
WETCLK
+24V3
+24V3
DUSOLDRN
FEEDSOLDRN
FANDRN
MOTCLK
GND
PULSE
REGIST
TONERSENS
+3.3V3
SECCLK
SECDATA
GND
THERM
1
2
3
4
YC14
1
2
YC22
3
4
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
YC17
YC2
1
2
3
4
5
YC5
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
6
7
8
YC16
10
9
8
7
6
5
4
3
2
1
4
3
2
1
1
2
3
YC19
YC18
YC8
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
1
2
3
10
9
8
7
6
5
4
3
2
1
4
3
2
1
+24V1
GND
+3.3V2
RESB
GND
HSCLK
HSD
GND
HSAD
HSCCSB
GND
HINT
1
2
3
4
1
2
3
4
5
6
7
8
9
10
11
12
YC1
5
4
3
2
1
1
2
3
4
5
6
7
8
5
4
3
2
1
1
2
3
1
2
3
3
2
1
1
2
3
1
2
3
3
2
1
DPMOTA1
4
DPMOTA2
3
DPMOTB1
2
DPMOTB2
1
LINE
12
11
CN1
10
9
8
7
CN4
6
5
1
4
CN3
2
3
2
1
+24V3
GND
POLONN
POLORDYN
POLCLK
+3.3V3
LONBN
LDCONT
PDN
GND
LDENBN
VIDEO
VIDEON
+3.3VEXIT
GND
EXIT
DPMOTA1
DPMOTA2
DPMOTB1
DPMOTB2
DPPAPER
GND
+3.3VPAP
TIMING
GND
+3.3VTMG
SCMOTB1
SCMOTB2
SCMOTA2
SCMOTA1
VOUT
MODE
AGND
+3.3VCIS
CISVREF
SP
CLK
LEDANODE
LEDB
LEDG
LEDR
AGND
+3.3VHPSW
GND
HPSW
YC2
2
1
2
1
ISUM
DUS
DPTS
DPOS
APC PWB
PM
MONSP
1
GND
2
HPS
CIS
DPM
OTEMS
+3.3V3REG
GND
REGIST
+3.3V3
SECCLK
SECDATA
GND
2
1
+24V3
TONER SENSOR
GND
OUTA
OUTB
1
2
1
2
+24V3
1
FFEDSOLDRN 2
DUSOLDRN
YC-B
CPWB
2
2
1
YC-T
1
2
Transfer roller
PFSOL
HVPWB
DUSOL
PSPWB
YC-M
1
2
Charger roller
1
2
YC101
ENGINE
CPU
YC15
DDR1 MEMORY
+24V3
YC103
1
2
YC13
+24V3
2
1
1
2
7
6
5
4
3
2
1
YC12
GND
PANTXD
PANRXD
PRESETN
+3.3V2
HPSW
VBKL
1
2
3
1
2
+24V3
HVCLK
RTHVDR
MCNT
TCNT
MISENS
GND
YC20
DEBUGGER
SERIAL I/F
1
2
3
4
5
6
7
+24V2
10 10
+24V2
9 9
PSSLEEPN
8 8
ZCROSS
7 7
RELAY
6 6
HEATREM
5 5
PUSHSW
4 4
+24V1
3 3
GND
2 2
GND
1 1
1
2
+24V2
1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
10 10
1
2
YC6
1
2
3
4
5
6
7
SRRIAL I/F
1
2
3
+3.3V3
FTHERM
CSW
+24VERASER
ERASER
USB
CPU
PSW
ELPWB
LAN
OPWB
FTH
AC IN
2M4/2M5/2M6/2M7
SPEAKER
FAXPWB
MPWB
CEBU ASIC
Developer
RPWB
1
1 LIVE
4
4 NEUTRAL
YC102
RELAY
3
1
3
2
1
YC-T
YC101
LIVE
3
2
1
Fuser unit
1
1
NEUTRAL
FH
FTS
2-4-24
FM
TS
I C Bus I/F
FRAM
RS
3
2
1
WE
GY
BE
YW
WE
BK
RD
1
2
+24V3
FANDRN
1
2
3
1
2
3
4
1
2
1
2
3
OTEMS
+3.3V3REG
GND
REGIST
+3.3V3
SECCLK
SECDATA
GND
2
1
+24V3
TONER SENSOR
GND
OUTA
OUTB
YC6
4
3
2
1
1
2 YC8
3
1
2
YC7
3
4
4
3
2
1
MCS
YC4
YC3
YC2
1
YC5
2
1
2
3
1
2
1
2
+24V3
1
FFEDSOLDRN 2
1
2
1
2
DUSOLDRN
YC-B
CPWB
MM
Transfer roller
2
1
HVPWB
1
2
PSPWB
PFSOL
YC-M
1
2
Charger roller
+24V3
YC101
THERM
+3.3V3
AIRWET
WETCLK
+24V3
+24V3
DUSOLDRN
FEEDSOLDRN
FANDRN
MOTCLK
GND
PULSE
REGIST
TONERSENS
+3.3V3
SECCLK
SECDATA
GND
THERM
1
2
3
4
YC14
1
2
YC22
3
4
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
YC15
ENGINE
CPU
2
1
YC103
1
2
YC13
YC12
DDR1 MEMORY
1
2
1
2
7
6
5
4
3
2
1
YC20
+24V3
DUSOL
+24V3
HVCLK
RTHVDR
MCNT
TCNT
MISENS
GND
+24V2
10 10
+24V2
9 9
PSSLEEPN
8 8
ZCROSS
7 7
RELAY
6 6
HEATREM
5 5
PUSHSW
4 4
+24V1
3 3
GND
2 2
GND
1 1
1
2
1
2
3
4
5
YC5
YC17
4
3
2
1
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
6
7
8
YC18
YC8
YC21
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
4
3
2
1
+24V3
GND
POLONN
POLORDYN
POLCLK
+3.3V3
LONBN
LDCONT
PDN
GND
LDENBN
VIDEO
VIDEON
SCMOTB1
SCMOTB2
SCMOTA2
SCMOTA1
VOUT
MODE
AGND
+3.3VCIS
CISVREF
SP
CLK
LEDANODE
LEDB
LEDG
LEDR
AGND
+3.3V2
SCANN1
SCANN2
SCANN3
SCANN4
SCANN5
SCANN6
SCANN7
LEDON1
LEDON2
LEDON3
LEDON4
SENS1
SENS2
HPSW
GND
YC2
5
4
3
2
1
1
2
3
4
5
6
7
8
1
2
3
1
2
3
4
5
6
7
1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
10 10
1
2
DEBUGGER
SERIAL I/F
1
2
3
+3.3V3
FTHERM
CSW
+24VERASER
ERASER
+24V2
PSW
ELPWB
USB
5
4
3
2
1
YC1
1
2
3
4
5
6
7
8
9
10
11
12
+3.3VHPSW
GND
HPSW
2
1
2
1
CIS
HPS
ISUM
OPWB
FTH
AC IN
2M4/2M5/2M6/2M7
APC PWB
PM
MPWB
CEBU ASIC
Developer
RPWB
Latin America
49 Kyalami Boulevard,
Kyalami Business Park 1685 Midrand, South Africa
Phone: +27-11-540-2600
Fax: +27-11-466-3050