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FS-1020-1120-1025-1125 Manual Tec PDF

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ECOSYS FS-1020MFP

ECOSYS FS-1220MFP
ECOSYS FS-1120MFP
ECOSYS FS-1320MFP
ECOSYS FS-1025MFP
ECOSYS FS-1125MFP
ECOSYS FS-1325MFP

SERVICE
MANUAL
Published in August 2012
2M7SM060
First Edition

CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your
local solid waste officials for details in your area for proper disposal.

ATTENTION
IL Y A UN RISQUE DEXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES
INSTRUCTIONS DONNEES.
Il peut tre illgal de jeter les batteries dans des eaux dgout municipales. Vrifiez avec les
fonctionnaires municipaux de votre rgion pour les dtails concernant des dchets solides
et une mise au rebut approprie.

Notation of products in the manual


For the purpose of this service manual, products are identified by print speed at A4/Letter
modes.
Ecosys FS-1020MFP: 3 in1 model by 20/21 ppm (without FAX and document processor)
Ecosys FS-1220MFP:3 in1 model by 20/21 ppm (without FAX and document processor)
Ecosys FS-1120MFP: 4 in1 model by 20/21 ppm (with FAX)
Ecosys FS-1320MFP:4 in1 model by 20/21 ppm (with FAX)
Ecosys FS-1025MFP: 3 in1 model by 25/26 ppm (without FAX)
Ecosys FS-1125MFP: 4 in1 model by 25/26 ppm (with FAX)
Ecosys FS-1325MFP:4 in1 model by 25/26 ppm (with FAX)

Revision history
Revision

Date

Replaced pages

Remarks

This page is intentionally left blank.

Safety precautions

This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.

Safety warnings and precautions

Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:

DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol.

Symbols
The triangle (

) symbol indicates a warning including danger and caution. The specific point of attention is

shown inside the symbol.

General warning.

Warning of risk of electric shock.

Warning of high temperature.

indicates a prohibited action. The specific prohibition is shown inside the symbol.

General prohibited action.

Disassembly prohibited.

indicates that action is required. The specific action required is shown inside the symbol.

General action required.

Always ground the copier.

Remove the power plug from the wall outlet.

1. Installation Precautions
WARNING
Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current......................................................................................................
Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities...........................................................................................................................................

CAUTION:

Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury..........

Do not install the copier in a humid or dusty place. This may cause fire or electric shock..................
Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire....................................................................................................................................
Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............

Always handle the machine by the correct locations when moving it. .................................................
Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical attention. .....................................................................................................................................................
Advice customers that they must always follow the safety warnings and precautions in the copiers
instruction handbook. .........................................................................................................................

2. Precautions for Maintenance


WARNING

Always remove the power plug from the wall outlet before starting machine disassembly. ................
Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................

Always use parts having the correct specifications. ............................................................................


Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious accident. ...................................................................................................................................................

When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................

Always check that the copier is correctly connected to an outlet with a ground connection. ...............
Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................

CAUTION
Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................

Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........

Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................

Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................

Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........

Remove toner completely from electronic components. .....................................................................

Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................

Handle greases and solvents with care by following the instructions below: ......................................
Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
Ventilate the room well while using grease or solvents.
Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
Always wash hands afterwards.
Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
Should smoke be seen coming from the copier, remove the power plug from the wall outlet immediately. ...................................................................................................................................................

3. Miscellaneous
WARNING
Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................

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2M4/2M5/2M6/2M7

CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
1-1-2 Parts names ........................................................................................................................ 1-1-10
(1) Machine .......................................................................................................................... 1-1-10
(2) Operation panel .............................................................................................................. 1-1-12
1-1-3 Machine cross section ......................................................................................................... 1-1-13
(1) 20/21 ppm Model............................................................................................................ 1-1-13
(2) 25/26 ppm Model............................................................................................................ 1-1-14
(3) ISU/DP Section............................................................................................................... 1-1-15

1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking and installation..................................................................................................... 1-2-3
(1) Installation procedure ....................................................................................................... 1-2-3

1-3 Service Mode


1-3-1 Service mode......................................................................................................................... 1-3-1
(1) Executing a Service mode................................................................................................ 1-3-1
(2) Operation Method............................................................................................................. 1-3-2
1-3-2 Maintenance menu .............................................................................................................. 1-3-19
(1) Items for various settings................................................................................................ 1-3-21
(2) Service package ............................................................................................................. 1-3-23

1-4 Troubleshooting
1-4-1 Paper misfeed detection ........................................................................................................ 1-4-1
(1) Paper misfeed indication .................................................................................................. 1-4-1
(2) Paper misfeed detection condition ................................................................................... 1-4-2
1-4-2 Self-diagnostic function ......................................................................................................... 1-4-5
(1) Self-diagnostic function .................................................................................................... 1-4-5
(2) Self diagnostic codes........................................................................................................ 1-4-6
1-4-3 Image formation problems ................................................................................................... 1-4-10
(1) No image appears (entirely white).................................................................................. 1-4-11
(2) No image appears (entirely black).................................................................................. 1-4-11
(3) Part of image is missing. ................................................................................................ 1-4-12
(4) Gray background. ........................................................................................................... 1-4-12
(5) White streaks are printed vertically................................................................................. 1-4-13
(6) Black streaks are printed vertically. ................................................................................ 1-4-13
(7) White or black streaks are printed horizontally............................................................... 1-4-13
(8) Spots are printed.Printing incomplete or out of position ................................................. 1-4-14
(9) Printing incomplete or out of position ............................................................................. 1-4-14
(10) Paper is wrinkled. ........................................................................................................... 1-4-14
(11) Offset occurs. ................................................................................................................. 1-4-15
(12) Fusing is loose................................................................................................................ 1-4-15
(13) Faint or blurred printing .................................................................................................. 1-4-15
(14) Dirt on the top edge or back of the paper. ...................................................................... 1-4-16
(15) Image center does not align with the original center. ..................................................... 1-4-16
(16) Unevenly repeating horizontal streaks in the printed objects.
Spots in the printed objects ........................................................................................... 1-4-16
1-4-4 Electric problems ................................................................................................................. 1-4-17

2M4/2M5/2M6/2M7
1-4-5 Mechanical problems........................................................................................................... 1-4-20
1-4-6 Error Messages ................................................................................................................... 1-4-22
1-4-7 Send error list ...................................................................................................................... 1-4-27
1-4-8 Error codes .......................................................................................................................... 1-4-28
(1) Error code....................................................................................................................... 1-4-28
(2) Table of general classification ........................................................................................ 1-4-29
(2-1) U004XX error code table: Interrupted phase B ..................................................... 1-4-32
(2-2) U006XX error code table: Problems with the unit ................................................. 1-4-33
(2-3) U008XX error code table: Page transmission error............................................... 1-4-33
(2-4) U009XX error code table: Page reception error .................................................... 1-4-33
(2-5) U010XX error code table: G3 transmission........................................................... 1-4-34
(2-6) U011XX error code table: G3 reception ................................................................ 1-4-36
(2-7) U017XX error code table: V.34 transmission ........................................................ 1-4-37
(2-8) U018XX error code table: V.34 reception.............................................................. 1-4-38
(2-9) U023XX error code table: Relay command abnormal reception ........................... 1-4-38
(2-10) U044XX error code table: Encrypted transmission ............................................... 1-4-38

1-5 Assembly and disassembly


1-5-1 Precautions for assembly and disassembly........................................................................... 1-5-1
(1) Precautions....................................................................................................................... 1-5-1
(2) Drum................................................................................................................................. 1-5-1
(3) Toner ................................................................................................................................ 1-5-1
(4) How to tell a genuine Kyocera toner container................................................................. 1-5-2
1-5-2 Outer covers .......................................................................................................................... 1-5-3
(1) Detaching and refitting the right upper cover and Rear upper cover R ............................ 1-5-3
(2) Detaching and refitting the Left upper cover and Rear upper cover L.............................. 1-5-4
(3) Detaching and refitting the Right cover ............................................................................ 1-5-5
(4) Detaching and refitting the Left cover............................................................................... 1-5-6
(5) Detaching and refitting the Top cover............................................................................... 1-5-7
1-5-3 Optical section ..................................................................................................................... 1-5-10
(1) Detaching and refitting the scanner unit ......................................................................... 1-5-10
(2) Detaching and refitting the laser scanner unit ................................................................ 1-5-15
1-5-4 Fuser section ....................................................................................................................... 1-5-17
(1) Detaching and refitting the fuser unit.............................................................................. 1-5-17
1-5-5 PWBs................................................................................................................................... 1-5-18
(1) Detaching and refitting the main PWB............................................................................ 1-5-18
(2) Detaching and refitting the high voltage PWB, power source PWB and
FAX PWB (4 in 1 model only)......................................................................................... 1-5-21
1-5-6 Document processor (4 in 1 20/21,25/26 ppm model, 3 in 1 25/26 ppm model only) ......... 1-5-25
(1) Detaching and refitting the Document processor ........................................................... 1-5-25
(2) Detaching and refitting the DP forward roller and DP paper feed roller ......................... 1-5-27
(3) Detaching and refitting the DP Separation pad .............................................................. 1-5-29
(4) Detaching and refitting the Main motor unit.................................................................... 1-5-30
(5) Direction of installing the principal fan motor.................................................................. 1-5-36

2-1 Mechanical Construction


2-1-1 Paper feed/ conveying section .............................................................................................. 2-1-1
(1) Cassette paper feed/ paper conveying section ................................................................ 2-1-1
(2) Manual feed section (25/26 ppm model only)................................................................... 2-1-2
2-1-2 Drum section ......................................................................................................................... 2-1-4
2-1-3 Developer section .................................................................................................................. 2-1-5
2-1-4 Optical section ....................................................................................................................... 2-1-6

2M4/2M5/2M6/2M7
(1) Scanner unit ..................................................................................................................... 2-1-6
(2) Laser scanner section ...................................................................................................... 2-1-7
2-1-5 Transfer/Separation section ................................................................................................ 2-1-10
2-1-6 Fuser section ....................................................................................................................... 2-1-11
2-1-7 Duplex conveying/Eject section ........................................................................................... 2-1-13
2-1-8 Document processor ........................................................................................................... 2-1-15

2-2 Electrical Parts Layout


2-2-1 Electrical parts layout ............................................................................................................ 2-2-1
(1) PWBs................................................................................................................................ 2-2-1
(2) Switches and sensors....................................................................................................... 2-2-3
(3) Others............................................................................................................................... 2-2-4
(4) Document processor (3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model)............. 2-2-5

2-3 Operation of the PWBs


2-3-1 Main PWB.............................................................................................................................. 2-3-1
(1) 3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model ................................................. 2-3-1
(2) 3 in 1 20/21 ppm model .................................................................................................... 2-3-8
2-3-2 Relay PWB PWB ................................................................................................................. 2-3-12
2-3-3 Power source PWB ............................................................................................................. 2-3-14
2-3-4 FAX control PWB................................................................................................................. 2-3-16
2-3-5 Operation panel PWB .......................................................................................................... 2-3-18

2-4 Appendixes
2-4-1 Maintenance kits.................................................................................................................... 2-4-1
(1) Maintenance kits............................................................................................................... 2-4-1
2-4-2 Procedure for replacing Maintenance kit ............................................................................... 2-4-2
(1) Checking the components included and
preparing the paper-feed replacement unit for installation ............................................... 2-4-2
(2) Preparing the machine ..................................................................................................... 2-4-4
(3) Detaching the Drum unit................................................................................................... 2-4-6
(4) Detaching the developer unit............................................................................................ 2-4-7
(5) Detaching the toner disposal box ..................................................................................... 2-4-7
(6) Detaching and refitting the paper feed pulley and lower paper feed guide ...................... 2-4-8
(7) Refitting the toner disposal box ...................................................................................... 2-4-12
(8) Refitting the developer unit............................................................................................. 2-4-12
(9) Refitting the drum unit .................................................................................................... 2-4-13
(10) Detaching and refitting the transfer roller ....................................................................... 2-4-14
(11) Notice after replacing maintenance kit ........................................................................... 2-4-15
(12) Procedure for only replacing Drum unit .......................................................................... 2-4-17
(13) Procedure for only replacing Developer unit .................................................................. 2-4-18
2-4-3 Cleaning the Machine .......................................................................................................... 2-4-20
(1) Interior of the Machine.................................................................................................... 2-4-20
(2) Slit Glass Cover.............................................................................................................. 2-4-21
2-4-4 Appendixes .......................................................................................................................... 2-4-22
(1) Repetitive defects gauge ................................................................................................ 2-4-22
(2) Wiring diagram ............................................................................................................... 2-4-23

2M4/2M5/2M6/2M7

This page is intentionally left blank.

2M4/2M5/2M6/2M7

1-1-1 Specifications
1-1 Specifications

Machine
Specifications
Item

3 in 1 model (without FAX)


20/21 ppm

Type
Support Original types
Original feed system
Cassette

Paper type

25/26 ppm

20/21 ppm

25/26 ppm

Desktop

Printing method

Paper weight

4 in 1 model (with FAX)

Electrophotography by semiconductor laser


Sheet, Book, 3-dimensional objects (maximum original size: A4/Letter)
Fixed
60 to 220 g/m2 (Duplex: 60 to 120 g/m2)
60 to 220 g/m2

60 to 220 g/m2

Manual feed
tray*

Cassette/
Manual feed
tray*

Plain, Preprinted, Labels, Bond, Recycled, Vellum, Rough, Letterhead,


Color, Prepunched, Envelope, Cardstock, Thick paper, High Quality, Custom 1 to 8

Cassette

A4, JIS/ISO B5, A5, Folio, Legal, Letter, Oficio II (215.9 330.2 mm, 8-1/2
13 inches), Mexican Oficio (216 340 mm), Statement, Executive, A6,
Envelope Monarch, Envelope #10, Envelope #9, Envelope #6-3/4, Envelope C5, Envelope DL, 16K, Custom (70 148 to 216 356 mm 2-3/4 513/16 to 8-1/2 14 inches)
-

Paper size
Manual feed
tray*

A4, JIS/ISO B5,


A5, Folio, Legal,
Letter, Oficio II
(215.9 330.2
mm, 8-1/2 13
inches), Mexican Oficio (216
340 mm), Statement, Executive,
A6, Envelope
Monarch, Envelope #10, Envelope #9,
Envelope #6-3/4,
Envelope C5,
Envelope DL,
16K, Custom (70
148 to 216
356 mm 2-3/4
5-13/16 to 8-1/2
14 inches)

25 to 400%, 1% increments
Zoom level

1-1-1

A4, JIS/ISO B5,


A5, Folio, Legal,
Letter, Oficio II
(215.9 330.2
mm, 8-1/2 13
inches), Mexican Oficio (216
340 mm), Statement, Executive,
A6, Envelope
Monarch, Envelope #10, Envelope #9,
Envelope #6-3/4,
Envelope C5,
Envelope DL,
16K, Custom (70
148 to 216
356 mm 2-3/4
5-13/16 to 8-1/2
14 inches)

2M4/2M5/2M6/2M7
Specifications
Item

3 in 1 model (without FAX)


20/21 ppm
Light

Paper weight
setting

4 in 1 model (with FAX)

25/26 ppm

20/21 ppm

25/26 ppm

63 g/m or less

Normal 1

64 to 69 g/m

Normal 2(3)

70 to 105 g/m

Heavy 1

106 to 135 g/m

Heavy 2(3)

136 to 220 g/m


When using the DP
-

Light: 18
Normal 1: 18
Normal 2(3): 18

Light: 18
Normal 1: 18
Normal 2(3): 18

Light: 18
Normal 1: 18
Normal 2(3): 18

Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13

Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16

Light: 21
Normal 1: 21
Normal 2(3): 21

Light: 21
Normal 1: 21
Normal 2(3): 21

Light: 21
Normal 1: 21
Normal 2(3): 21

Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16

Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13

Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16

Light: 16
Normal 1: 16
Normal 2(3): 16

Light: 13
Normal 1: 13
Normal 2(3): 13

Light: 16
Normal 1: 16
Normal 2(3): 16

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12

A5/B5/
A6(from 11th
image)
(Quiet Mode)

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10

Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10

A4

A4(Quiet
Mode)

Letter

Copying
speed
(feed from
cassette)
( images/
min)
(300 300
dpi

Letter(Quiet
Mode)

Legal

Legal(Quiet
Mode)

A5/B5/A6
(Quiet Mode)

1-1-2

2M4/2M5/2M6/2M7
Specifications
Item

3 in 1 model (without FAX)


20/21 ppm

4 in 1 model (with FAX)

25/26 ppm

20/21 ppm

25/26 ppm

When the DP is not used

Copying
speed
(feed from
cassette)
( images/
min)
(300 300
dpi)

A4

Light: 20
Normal 1: 20
Normal 2(3): 20

Light: 25
Normal 1: 25
Normal 2(3): 25

Light: 20
Normal 1: 20
Normal 2(3): 20

Light: 25
Normal 1: 25
Normal 2(3): 25

A4(Quiet
Mode)

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13

Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13

Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16

Letter

Light: 21
Normal 1: 21
Normal 2(3): 21

Light: 26
Normal 1: 26
Normal 2(3): 26

Light: 21
Normal 1: 21
Normal 2(3): 21

Light: 26
Normal 1: 26
Normal 2(3): 26

Letter(Quiet
Mode)

Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13

Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16

Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13

Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16

Light: 12
Normal 1: 12
A5/B5/A6
Normal 2(3): 12
(Quiet Mode)
Heavy 1: 10
Heavy 2(3): 9

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12

Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10

Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10

13 seconds or
less

14 seconds or
less

13 seconds or
less

12 seconds or
less

11 seconds or
less

12 seconds or
less

11 seconds or
less

Power on

20 seconds or
less

23 seconds or
less

28 seconds or
less

28 seconds or
less

Sleep

12 seconds or
less

14 seconds or
less

12 seconds or
less

14 seconds or
less

1 sheet

A5/B5/
A6(from 11th
image)
(Quiet Mode)
When using
First copy
the DP
time
(A4, feed from When the DP
cassette)
is not used
Warm-up
time
(22 C/71.6
F, 60% RH)
Paper
capacity

Output tray
capacity

Cassette
Manual feed
tray*
Standard
paper
Special
paper

Continuous copying

250 sheets (80 g/m2)


-

1 sheet

100 sheets (80 g/m2)


(The machine pauses after 100 sheets are printed.)
-

1 sheet

1 to 99 sheets
1-1-3

1 sheet

2M4/2M5/2M6/2M7
Specifications
Item

3 in 1 model (without FAX)


20/21 ppm

Photoconductor
Image write system
Charging system
Developing system
Transfer system
Separation system
Cleaning system
Charge erasing system
Fusing system
CPU

25/26 ppm

4 in 1 model (with FAX)


20/21 ppm

25/26 ppm

OPC drum (drum diameter 24 mm)


Semiconductor laser (1 beam)
Charger roller
Mono component dry developing method
Toner replenishing: Automatic from the toner container
Transfer roller
Small diameter separation, discharger brush
Counter blade
Exposure by eraser lamp (LED)
Heat roller system
Abnormally high temperature protection devices: thermostat
ARM926EJ 390MHz

Memory

ROM:32MB/ RAM:64 MB(Maxmum 64 MB)


USB Interface
connector: 1
(USB Hi-Speed)

Interface

Resolution

USB Interface
connector: 1
(USB Hi-Speed)
Network interface: 1 (10
BASE-T/100
BASE-TX)

USB Interface
connector: 1
(USB Hi-Speed)
Public telephone
line: 1

USB Interface
connector: 1
(USB Hi-Speed)
Network interface: 1 (10
BASE-T/100
BASE-TX)
Public telephone
line: 1

600 600 dpi

Temperature 10 to 32.5 C/ 50 to 90.5 F

Operating
environment

Humidity

15 to 80% RH

Altitude

3,500 m/11,482.8 ft or less


High altitude mode is available for regular operation at less than 1500m or
1500 3500m.
1,500 lux or less

Brightness

Dimensions
(W D H)

machine
only

Space required (W D)

390 333 317


mm
15 3/8 13 1/8
12 1/2"

390 361 362 mm


15 3/8 14 3/16 14 1/4"

390 645 mm
(using paper
feed tray)
15 3/8 25 13/
16"

424 630 mm
(using paper
feed tray)
16 11/16 24 13/
16"

1-1-4

424 645 mm
(using paper
feed tray)
16 11/16 25 3/
8"

424 630 mm
(using paper
feed tray)
16 11/16 24
13/16"

2M4/2M5/2M6/2M7
Specifications
Item

3 in 1 model (without FAX)


20/21 ppm

Weight
Power source

8.7 kg/19.18 lb

25/26 ppm
10.0 kg/22 lb

4 in 1 model (with FAX)


20/21 ppm
9.7 kg/21.34 lb

25/26 ppm
10.1 kg/22.22 lb

120 V Specification Model:120 V (60 Hz, 6.0 A)


230 V Specification Model: 220 to 240 V (50 Hz/60 Hz, 3.1 A)

*:The Manual Feed tray is only provided on the 25/26 ppm model.
NOTE: These specifications are subject to change without notice.

1-1-5

2M4/2M5/2M6/2M7

Printer
Specifications

Item

20/21ppm
Light

Paper weight
setting

Printing
speed
Simplex
(images/min)

25/26ppm

63 g/m or less

Normal 1

64 to 69 g/m

Normal
2(3)

70 to 105 g/m

Heavy 1

106 to 135 g/m

Heavy
2(3)

136 to 220 g/m

A4

Light: 20
Normal 1: 20
Normal 2(3): 20

Light: 25
Normal 1: 25
Normal 2(3): 25

A4(Quiet
Mode)

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 14
Heavy 2(3): 13

Light: 18
Normal 1: 18
Normal 2(3): 18
Heavy 1: 17
Heavy 2(3): 16

Letter

Light: 21
Normal 1: 21
Normal 2(3): 21

Light: 26
Normal 1: 26
Normal 2(3): 26

Letter(Quiet
Mode)

Light: 16
Normal 1: 16
Normal 2(3): 16
Heavy 1: 14
Heavy 2(3): 13

Light: 19
Normal 1: 19
Normal 2(3): 19
Heavy 1: 17
Heavy 2(3): 16

Legal

Light: 13
Normal 1: 13
Normal 2(3): 13

Light: 20
Normal 1: 20
Normal 2(3): 20

Light: 12
Normal 1: 12
Legal(Qui
Normal 2(3): 12
et Mode)
Heavy 1: 11
Heavy 2(3): 10

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 11

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 10
Heavy 2(3): 9

Light: 15
Normal 1: 15
Normal 2(3): 15
Heavy 1: 13
Heavy 2(3): 12

Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 8
Heavy 2(3): 8

Light: 12
Normal 1: 12
Normal 2(3): 12
Heavy 1: 11
Heavy 2(3): 10

A5/B5/A6
(Quiet
Mode)
A5/B5/
A6(from
11th
image)
(Quiet
Mode)

1-1-6

2M4/2M5/2M6/2M7
Specifications

Item

20/21ppm
-

Light: 15
Normal 1: 15
Normal 2(3): 15

Light: 11
Normal 1: 11
Normal 2(3): 11
Heavy 1: 11
Heavy 2(3): 11

Light: 15
Normal 1: 15
Normal 2(3): 15

Light: 11
Normal 1: 11
Normal 2(3): 11
Heavy 1: 11
Heavy 2(3): 11

Light: 13
Normal 1: 13
Normal 2(3): 13

Light: 10
Normal 1: 10
Normal 2(3): 10
Heavy 1: 9
Heavy 2(3): 9

8.5 seconds or less

7.5 seconds or less

A4

A4(Quiet
Mode)

Letter
Printing
speed
Duplex
(images/min)

Letter
(Quiet
Mode)

Legal

Legal(Qui
et Mode)

First print time


(A4, feed from cassette)
Resolution
Operating system

25/26ppm

Fast 1200 dpi


600 600 dpi
Windows XP, Windows Server 2003/R2, Windows Vista , Windows 7 ,
Windows Server 2008/R2, Mac OS X 10.5 or higher

* : Duplex printing is only possible on the 25/26 ppm model.

1-1-7

2M4/2M5/2M6/2M7

Scanner
Item

Specifications

System Requirements

CPU: 20 MHz
RAM: 64 MB

Resolution

600 600 dpi, 400 400 dpi, 300 300 dpi, 200 200 dpi

File format

BMP,JPG,PNG, TIFF, PDF,

Scanning
speed
Simplex
(A4 landscape)

300 dpi

B/W : 18 images/min
Color: 6 images/min

600 dpi

B/W : 5 images/min
Color: 1 images/min

Transmission system

PC transmission: Scan to Folder


TWAIN scan *1
WIA scan *2

*1 Available operating system: Windows XP, Windows Server 2003/R2, Windows Vista,
Windows Server 2008/R2, Windows 7
*2 Available operating system: Windows Vista, Windows Server 2008/R2, Windows 7

Document processor (Standard model only)


Item

Specifications

Original feed method

Automatic feed

Supported original types

Sheet originals

Original sizes

Maximum: Folio/ Legal


Minimum : A6/ Statement-R

Original weights

60 to 105 g/m2

Loading capacity

40 sheets (60 to 80 g/m2) or less

1-1-8

2M4/2M5/2M6/2M7

FAX (4 in 1 model only)


Item
Paper size

Specifications

Cassette

A4,Folio,Letter,Legal

Manual Feed

A4,Folio,Letter,Legal

Tray
Compatibility
Communication line
Transmission time
Transmission speed

Super G3
Subscriber telephone line
4 seconds or less (33600 bps, MMR, ITU-T A4 #1 chart)
33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps

Coding scheme

MMR/MR/MH

Error correction

ECM

Original size

Max. width:216 mm/8-1/2,Max. length: 356 mm/14"

Scanner resolution

Horizontal Vertical
Normal 200 100 dpi (8 dot/mm 3.85 line/mm)
Fine 200 200 dpi (8 dot/mm 7.7 line/mm)
Super fine 200 400 dpi (8 dot/mm 15.4 line/mm)

Printing resolution

600 600 dpi

Gradations
Multi-Station transmission
Substitute
memory reception
Report output

256 shades (Error diffusion)


Max. 100 destinations
150 sheets or more (when using ITU-T A4 #1 chart)
Outgoing FAX Report, Incoming FAX Report,FAX TX result report,
FAX RX result report, Status page, Network status page

1-1-9

2M4/2M5/2M6/2M7

1-1-2 Parts names


(1) Machine
3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model

19
18
4

20 21
19
22

3 2 1
23
24

25

7
8

11

14

15
9
13
17

16

12 10 11
Figure 1-1-1
1. Top tray
2. Sub tray
3. Paper stopper
4. Operation panel
5. Power switch
6. Front cover
7. Manual feed paper width
guides*1
8. Manual feed tray*1
*1: 25/26 ppm model only.

9. Cassette cover
10. Cassette
11. Paper width guides
12. Paper length guide
13. Rear cover
14. USB interface connector
15. Network interface connector*1
16. Power code connector
*2: 4 in 1 model only
1-1-10

17. Line connector*2


18. DP top cover
19. Original width guides
20. Original table
21. Original eject table
22. Platen (contact glass)
23. Original size Indicator plate
24. Slit glass cover
25. Toner container

2M4/2M5/2M6/2M7
3 in 1 20/21 ppm model

26
4
23

23

22

1
2
3
6

11

25

14

9
13
16

12

10 11
Figure 1-1-2

26. Original Cover

1-1-11

2M4/2M5/2M6/2M7

(2) Operation panel


3 in 1 20/21 ppm model
6

10

11

12

Figure 1-1-3

7. Cursor key (Up/Down)


8. Stop / Reset key
9. Start key
10. Processing indicator
11. Attention indicator
12. Quiet Mode key

1. ID Card Copy key


2. Copy key
3. Scan key
4. Print Box key
5. Mode select key
6. Message display

3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model


1

24

23 4 5

23 22

6 78

21

10

20

11

12

19 18 17

13

14

16 15

Figure 1-1-4
1. ID Card Copy key
2. Copy key
3. Scan key
4. Address Book key*
5. Recall / Pause key*
6. Program1 key
7. Program2 key
8. Program3 key

9. Message display
10. Quiet Mode key
11. Menu key
12. Density key
13. Numeric keys
14. Clear key
15. Stop / Reset key
16. Start key

*: 4 in 1 model only

1-1-12

17. OK key
18. Cursor key (Up/Down)
19. Back key
20. Attention indicator
21. Processing indicator
22. On Hook key*
23. FAX key*
24. Print Box key

2M4/2M5/2M6/2M7

1-1-3 Machine cross section


(1) 20/21 ppm Model
10 11 6

12

13

3
7
8
4

Light path
Paper path

Figure 1-1-5

8. Transfer/separation section
9. Laser scanner unit
10. Fuser section
11. Exit section
12. Top tray
13. Scanner section

1. Cassette
2. Paper feed/conveying section
3. Toner container
4. Developing unit
5. Wast toner box
6. Drum charge roller
7. Drum unit

1-1-13

2M4/2M5/2M6/2M7

(2) 25/26 ppm Model


13 11 12 7

14

10

15

4
8
9
5

Light path

Paper path

Figure 1-1-6

9. Transfer/separation section
10. Laser scanner unit
11. Fuser section
12. Feedshift/exit section
13. Duplex conveying section
14. Top tray
15. Scanner section

1. Cassette
2. Paper feed/conveying section
3. Manual feed tray
4. Toner container
5. Developing unit
6. Wast toner box
7. Drum charge roller
8. Drum unit

1-1-14

2M4/2M5/2M6/2M7

(3) ISU/DP Section

17

16
Original path
Figure 1-1-7

16. Image scanner unit (ISU)


17. Document processor (DP) *
* : DP is only possible on the 3 in1 25/26 ppm model, 4 in1 20/21 and 25/26 ppm model.

1-1-15

2M4/2M5/2M6/2M7

This page is intentionally left blank.

1-1-16

2M4/2M5/2M6/2M7

1-2-1 Installation environment


1-2 Installation

1. Temperature: 10 to 32.5C/50 to 90.5F


2. Humidity: 15 to 80% RH
3. Power supply: 120 V AC, 6.0 A
220 - 240 V AC, 3.1 A
4. Power source frequency: 50 Hz 2%/60 Hz 2%
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an
abrupt change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such
as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
Machine front : 250 mm/ 10"
Machine rear : 350 mm/ 14"
Machine right : 200 mm/ 8"
Machine left : 200 mm/ 8"
Machine top : 400 mm/ 15 3/4

3 in 1 25/26 ppm model,4 in 1 20/21,25/26 ppm model

400 mm
(15-3/4")

200 mm
(8")

200 mm
(8")

350 mm
(14")

Figure 1-2-1

1-2-1

250 mm
(10")

2M4/2M5/2M6/2M7

3 in 1 20/21 ppm model

400 mm
(15-3/4")

200 mm
(8")

200 mm
(8")

350 mm
(14")

Figure 1-2-2

1-2-2

250 mm
(10")

2M4/2M5/2M6/2M7

1-2-2 Unpacking and installation


(1) Installation procedure

Start

Unpacking

Taking out the machine

Removing the tapes

Installing the cassette cover

Loading paper (cassette)

Installing the toner container

Connect the USB cable

Connect the Network cable (25/26 ppm model)

Connect the Modular Cable (4 in 1 model)

Installing the operation panel sheet

Connect the power cord

Installing the toner

Make test printing


Installing the printer driver/ Utilities

Completion of the machine installation.


Figure 1-2-3
1-2-3

2M4/2M5/2M6/2M7

Unpacking

3 in 1 25/26 ppm model,4 in 1 20/21,25/26 ppm model


9
16

17

8
15

18

6
7
1

11

5
10

3
12
4

2
13

14

Figure 1-2-4
12. Toner container
13. CDROM
14. Quick installation guide etc.
15. Power cord
16. USB cable*1
17. Modular cable*2
18. Ferrite core*2
*1:China model only
*2: The packaging differs depending on
the destination.

1. Machine
2. Outer case
3. Bottom left pad
4. Bottom right pad
5. Machine cover
6. Top left pad
7. Top right pad
8. Top spacer
9. Operation panel sheets
10. Spacer
11. Cassette cover
*: Place the machine on a level surface.

1-2-4

2M4/2M5/2M6/2M7

3 in 1 20/21 ppm model


9
16
8
15
6
7
1

11

5
10

3
12
4

2
13

14

Figure 1-2-5
1. Machine
2. Outer case
3. Bottom left pad
4. Bottom right pad
5. Machine cover
6. Top left pad
7. Top right pad
8. Top spacer
9. Operation panel sheets

10. Spacer
11. Cassette cover
12. Toner container
13. CDROM
14. Quick installation guide etc.
15. Power cord
16. USB cable*
*:China model only

*: Place the machine on a level surface.

1-2-5

2M4/2M5/2M6/2M7

Removing the tapes

3 in 1 25/26 ppm model,4 in 1 20/21,25/26 ppm model


1. Remove seven tapes.

Tape

Tape

Tapes
Figure 1-2-6

2. Remove two tapes.

Tapes

Figure 1-2-7

1-2-6

2M4/2M5/2M6/2M7

3. Remove four tapes.

Tapes

Tapes

Figure 1-2-8

4. Open the DP.


5. Remove three tapes.
6. Remove tape, and then remove the
paper.

Tape

Paper
Tape

Tapes

Figure 1-2-9

1-2-7

2M4/2M5/2M6/2M7

3 in 1 20/21 ppm model


1. Remove five tapes.

Tape

Tape

Tapes

Figure 1-2-10

2. Open the cassette.


3. Remove tape.

Tape

Cassette

Figure 1-2-11

1-2-8

2M4/2M5/2M6/2M7

4. Remove three tape.

Tapes

Figure 1-2-12

5. Open the Original Cover


6. Remove tape, and then remove the
paper.

Paper
Tape

Tape
Tapes

Figure 1-2-13

1-2-9

2M4/2M5/2M6/2M7

Installing the cassette cover


1. Attach the cassette cover.
Attach the cassette cover so that its
right and left-side pins and the boss on
the machine frame mate with each
other.
*: If performing installation in a 25 ppm
model, install the cassette cover so that
its guide at the top is positioned above
the MF base.

MF base

Guide

Cassette cover
Figure 1-2-14
Loading paper (cassette)
1. Open the cassette cover.

Cassette cover

Figure 1-2-15
2. Adjust the position of the width guides
located on the left and right sides of the
cassette.
*: Paper sizes are marked on the cassette.

Paper width guides


Figure 1-2-16
1-2-10

2M4/2M5/2M6/2M7

3. Adjust the paper length guide to the paper


size required.

Paper length guide


Figure 1-2-17

4. Load the paper all the way in the cassette until the paper touches the far
inner side.
*: Ensure the side to be printed is facing up
and the paper is not folded, curled, or
damaged.

Figure 1-2-18

*: Adjust so that there is no gap between


the paper length guide and the paper.

Figure 1-2-19
1-2-11

2M4/2M5/2M6/2M7

*: Load an amount of paper that fits under


the tabs on the width guides.
*: Ensure that the loaded paper does not
exceed the level indicated.

Tabs

Exceed the level


indicated

Figure 1-2-20

5. Close the cassette cover.

Figure 1-2-21

1-2-12

2M4/2M5/2M6/2M7

Installing the toner containers


1. Open the front cover.

Front cover

Figure 1-2-22

2. Take the new toner container out of the


toner kit.
3. Shake the new toner container at least
10 times as shown in the figure in order
to distribute the toner evenly inside the
container.

Figure 1-2-23

4. Install the toner container in the


machine.
*: Push in firmly until you hear a click
sound.

Figure 1-2-24
1-2-13

2M4/2M5/2M6/2M7

5. Close the front cover.

Figure 1-2-25
Connecting the USB Cable
1. Connect the USB cable (not included)
to the USB interface connector.
Connect the other end of the USB cable
to the computer's USB interface connector.
*: China model only included.

Figure 1-2-26

1-2-14

2M4/2M5/2M6/2M7

Connecting the Network Cable (25/26 ppm model only)


1. Connect the network cable (not
included) to the network interface connector.
Connect the other end of the cable to
the PC or your network device.
*: Use shielded interface cables.

Figure 1-2-27

Connecting the Modular Cable (4 in 1 model only)


1. Connect the modular cable to the interface connector at the rear of the
machine.

Figure 1-2-28

1-2-15

2M4/2M5/2M6/2M7
Install the ferrite core
If a ferrite core is supplied for the destination, follow the following procedure and fit the ferrite core to the
modular cables.
1. Open the ferrite core by releasing the
two latches.
2. Install the ferrite core onto the modular
connecter cable.
3. Wind the modular cables around the
ferrite core.
*: Fit the ferrite core on the cables at a distance 35 mm 10 mm from the terminal.
4. Close the ferrite core by snapping the
two latches in.

35

10 mm

Ferrite core

Modular cable

Figure 1-2-29

1-2-16

2M4/2M5/2M6/2M7

Installing the operation panel sheet

3 in1 25/26 ppm model


4 in1 20/21,25/26 ppm model

1. Affix the operation panel sheet which


was supplied.

3 in1 20/21 ppm model

Figure 1-2-30

Connecting the power code


1. Connect the power cord to the power
cord connector at the rear of the
machine.
2. Connect the other end of the power
cord to a power outlet.

Figure 1-2-31
1-2-17

2M4/2M5/2M6/2M7

Installing the toner


1. Press the power switch to On.
2. Starting the toner Installation.
*: The installation is completed when the
operation panel shows the following, after
approximately 7 minutes.

3 in1 25/26 ppm model


4 in1 20/21,25/26 ppm model

&
3 in1 20/21 ppm model

Language
:*English

Figure 1-2-32
Make test printing

3 in 1 25/26 ppm model,4 in 1 20/21,25/26 ppm model


1. Draw out the sub tray and lift the paper
stopper upright.

Sub tray

Paper stopper

Figure 1-2-33

2. Use the cursor key to select the language and press OK.

1-2-18

2M4/2M5/2M6/2M7

1. Press the Menu key.


2. In the Menu. menu screen, press cursor
key to select System menu.Press the
OK key.
3. In the System menu screen, press cursor key to select Report.Press the OK
key.
4. In the Report menu screen, press cursor key to select Status Page.Press the
OK key.
5. In the Status Page menu screen, press
cursor key to Yes.Press the OK key.

Menu
: System Menu

System Menu
: Report

Report
: Status Page

Status Page
: Yes

Figure 1-2-34

1. The status page will be printed.

Figure 1-2-35

1-2-19

2M4/2M5/2M6/2M7

3 in 1 20/21 ppm model


1. Draw out the sub tray and lift the paper
stopper upright.

Figure 1-2-36

2. Press the Mode select key for 5 seconds.


3. The status page will be printed.

Figure 1-2-37

1-2-20

2M4/2M5/2M6/2M7

Installing the Printer Driver/ Utilities


*: Refer to the operation guide.
1. Turn on the computer and start up Windows.
*: If the Welcome to the Found New Hardware Wizard dialog box displays, select
Cancel.
2. Insert the CDROM supplied with the
machine into the optical drive.
Figure 1-2-38

Install Wizard

3. The software install wizard starts up.


4. Select the Express Install tab. The
installer detects the machine.
5. Select the machine you want to install,
select the Driver Package, and click
Install.

1
2

3
Figure 1-2-39
Access KYOCERA Client Tool
1. Sect All programs - Kyocera - Client
Tool - KYOCERA Client Tool.
2. Start the KYOCERA Client Tool.

Figure 1-2-40
Completion of the machine installation

1-2-21

2M4/2M5/2M6/2M7

This page is intentionally left blank.

1-2-22

2M4/2M5/2M6/2M7

1-3-1 Service mode


1-3 Service Mode

The machine is equipped with a maintenance function which can be used to maintain and service the
machine.
* : 3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model

(1) Executing a Service mode

Start

Press the Menu key.

Select [System Menu] using the cursor


up/down keys and press the OK key.

The System Menu appears.

Select [Adjust / Maint.] using the cursor


up/down keys and press the OK key.

The Adjust/Maint. menu appears.

Use the numeric keys to enter


the Administrator ID (4 digits)
and press OK key.

Note

Select [Service Setting] using the cursor


up/down keys and press the OK key.

Administrator ID entry display appears.


The default setting is 2500 for the
25/26 ppm model, 2000 for the 20/21 ppm model.
The Service Setting menu appears.

The selected service mode is run.

Press the Stop / Reset key.

End

Figure 1-3-1

1-3-1

2M4/2M5/2M6/2M7

(2) Operation Method


The System Menu is operated as follows:

Menu
System Menu
The setting items successively
appear as [] or [] is pressed.

Common
Adjust /Maint.
Settings
Service
Language
setting

System Menu
Adjust /Maint.

When [OK] is pressed, the next setting


of the selected item appears. To return
to the previous display, press [Back].

System Menu
Report

Note If the Administrator ID entry display appears, use the numeric keys to enter the
Administrator ID (4 digits) and press [OK] key. The default setting is 2500 for the
25/26 ppm model, 2000 for the 20/21 ppm model.

Administrator ID
(0000 - 9999)
Figure 1-3-2

1-3-2

2M4/2M5/2M6/2M7

items
Report

Description
Outputting an own-status report
Description
Outputs lists of the current settings of the maintenance items, and paper jam and service call
occurrences. Outputs the event log or Status Page.
Display*1

Output list

Status Page

Outputs the Status Page

Event Log

Outputs the Event Log

Network Status*2

Outputs the Network Status Page

*1: 3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model


*2: 25/26 ppm mode only

Status
Page

Printing a Status Page.


Description
The Status Page includes various printing settings and service cumulative.
Purpose
To acquire the current printing environmental parameters and cumulative information.
Method
3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
1. Press the Menu key.
2. In the Menu. menu screen, press cursor key to select System menu.Press the OK key.
3. In the System setting menu screen, press cursor key to select Report.Press the OK key.
4. In the Report menu screen, press cursor key to select Status Page.Press the OK key.
5. In the Status Page menu screen, press cursor key to Yes.Press the OK key.
* : A4 or Letter size paper is delivered. If the machine has no A4 or Letter paper loaded, load
A4 paper.

3 in 1 20/21 ppm model


1. Press the Mode select key for 5 seconds.
2. The Status Page will be printed.

1-3-3

2M4/2M5/2M6/2M7
items
Event
log

Description
Printing the event log
Description
Prints a history list of occurrences of paper jam, self-diagnostics, toner replacements, etc.
Purpose
To allow machine malfunction analysis based on the frequency of paper misfeeds, self diagnostic
errors and replacements.
Method
Output from operating panel
3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
1. Press the Menu key.
2. In the Menu. menu screen,
press cursor key to select
System menu.Press the
OK key.
3. In the System menu
screen, press cursor key to
select Report.While pressing and holding the Clear
key, press the OK key.
4. In the Report menu
screen, press cursor key to
select Event Log.Press the
OK key.
5. In the Status Page menu
screen, press cursor key to
Yes.Press the OK key.

Menu
: System Menu

System Menu
: Report

Report
: Event Log

Status Page
: Yes

Figure 1-3-3

1-3-4

2M4/2M5/2M6/2M7
items

Description
3 in 1 20/21 ppm model
1. Press the Mode select key
20 seconds or more.
2. The Event Log will be
printed.

Figure 1-3-4

Output from the Maintenance menu


An event log can be printed out in the maintenance menu of the KYOCERA Client Tool using the
service package (See page 1-3-23).

1-3-5

2M4/2M5/2M6/2M7
items
Status
Page

Description
Status Page

Status Page
FS-1125MFP

(3) 02/22/2012 15:15

(1) [XXXXXXXX]
(2) Firmware version 2M7_2000.001.001 2012.02.22

(4) [XXXXXXXX] [XXXXXXXX] (5)


(6) [XXXXXXXX]

A4
Plain

(39) FAX Settings


(40) Density:
(41) Local FAX Name:
(42) Local FAX Number:
(43) Fax Dialing Mode:
(44) Rings:

0
abc
0120444444
Pattern 1(DTMF,10PPS)
1

Enabled
Enabled
Month/Day/Year
5 Seconds
30 Minutes
1 week
30 Seconds

(45) Counters
(46) Printed Pages
(47) Scanned Pages

1000
1000

(48) Print Coverage

10.00%

(49) Toner Remaining

100%

(7) Paper Settings


(8) Cassette & Manual Feed Tray
Size:
Type:

(9) Device Common Settings


(10) Network:
(11) USB Cable:
(12) Date format:
(13) Error Clear Timer:
(14) Sleep Timer:
(15) Power Off Timer:
(16) Form Feed Time Out:

.
(A4/Letter Conversion)

(17) Panel Settings


(18) Auto Panel Reset:
(19) Auto Panel Reset Timer:
(20) Language:
(21) Default Screen:

Enabled
5 Seconds
English
Copy

(22) Network
(23) LAN Interface
(24) Setting:
(25) Current:
(26) TCP/IP
(27) Status:
(28) Printer Host Name:
(29) IPv4
(30) DHCPv4 Status:
(31) IP Address:
(32) Subnet Mask:
(33) Default Gateway:

Enable
10.183.53.13
255.255.24.0
10.183.48.252

(34) Copy Settings


(35) Density:
(36) Quality:
(37) Collate:
(38) EcoPrint:

0
Text+Photo
Enabled
Enabled

(*)
WARNING
We recommend the use of our own brand supplies.
We will not be liable for any damage caused by the
use of third party supplies in this machine.

Auto
100BASE-TX Full
Enabled
KM5D0213

12345678/11223344/00001234abcd567800001234abcd5678/0123456789012345678901234567890
1/0008/00/07/
01/04/01/123456/1/02/20/9999999/23456/1

(50)(51)(52)(53)(54)(55)(56)(57) (58) (59)

Figure 1-3-5

1-3-6

2M4/2M5/2M6/2M7
items

Description
Detail of Status Page
No.

Description

Supplement

(1)

Machine serial No.

(2)

Firmware version

(3)

Date/ Time

4 in 1 20/21,25/26 ppm model only.

(4)

Engine soft version

(5)

Panel soft version

(6)

Engine Boot soft version

(7)

Paper Setting

(8)

Cassette & Manual feed tray


Size/Type

Paper size:
A4,A5,A6,B5,16K,Custom,Legal,Officio2,
216x340mm,Letter,Executive,Statement,Folio
Paper type:
Plain,Preprinted,Labels,Bond,Recycled,Vellum,Rough,Letterhead,Color,Prepunched,Envelope,Cardstock,Thick,High quality,Custom 1to 8

(9)

Device Common Settingr

(10)

Network (25/26 ppm model only) Enabled / Disabled

(11)

USB Cable

Enabled / Disabled

(12)

Date Format (4 in 1 model only)

Month/Day/Year,Day/Month/Year,Year/Month/Day

(13)

Error Clear Time

5 to 495 Seconds

(14)

Sleep Timer

1 to 240 Minutes

(15)

Power Off Timer

1 hour, 2 hours, 3 hours, 4 hours, 5 hours, 6 hours,


9 hours, 12 hours,
1 day, 2 days, 3 days, 4 days, 5 days, 6 days,
1 week

(16)

Form Feed Time Out

5 to 495 Seconds

(17)

Panel setting

Except 3 in 1 20/21 ppm model

(18)

Auto Panel Reset

Enabled / Disabled

(19)

Auto Panel Reset Timer

5 to 495 Seconds

(20)

Language

(21)

Default Screen

(22)

Network (25/26 ppm model only) -

(23)

LAN Interface

(24)

Setting

Auto, 10Base-Half, 10Base-Full, 100Base-Half,


100Base-Full

(25)

Current

10Base-Half, 10Base-Full, 100Base-Half,


100Base-Full, Not Connected

(26)

TCP/IP

Copy, FAX, ID card Copy

1-3-7

2M4/2M5/2M6/2M7
items

Description

No.

Description

Supplement

(27)

Status

Enabled / Disabled

(28)

Printer Host Name

KM+Lower 6 figure of a MAC Address

(29)

IPv4

(30)

DHCPv4 Status

Enabled / Disabled

(31)

IP Address

IP address / Not Defined

(32)

Subnet Mask

Subnet Mask / Not Defined

(33)

Default Gateway

Default Gateway / Not Defined

(34)

Copy

(35)

Density

-3,-2,-1,0,1,2,3

(36)

Original quality

Text,Text+Phot,Phot,Text+Phot(High)

(37)

Sort

Enabled / Disabled

(38)

EcoPrint

Enabled / Disabled

(39)

FAX Settings

4 in 1 model only

(40)

Density

-3,-2,-1,0,1,2,3

(41)

Local FAX Name

Max. 32 characters

(42)

Local FAX Number

Max. 20 figures

(43)

Fax Dialing Mode

Pattern 1(DTMF,10PPS),
Pattern 2(DTMF,10PPS,20PPS)

(44)

Rings

1-15

(45)

Counters

(46)

Printed Pages

0-9999999

(47)

Scanned Pages

0-9999999

(48)

Print coverage

0 to 100%

(49)

Toner Gauge

0 to 100%
In the state of Low Toner, it always displays as 5%
of residual quantity.
* : Moreover, the following texts are indicated
when the toner container currently used is
judged not to be an original manufacturer's
product by IC Chip. And Toner Gauges
does not display.
WARNING
We recommend the use of our own brand supplies.
We will not be liable for any damage caused by the
use of third party supplies in this machine.

(50)

Print Density

Default: 3(1 to 5)

(51)

Main-Charger correction value

Default: 4(1 to 7)

(52)

High-Altitude mode

Default: 0(0 to 2)

1-3-8

2M4/2M5/2M6/2M7
items

Description

No.

Description

Supplement

(53)

Drum unit driving time

Total drum driving time

(54)

Area code(AREA)

Area information

(55)

Product code(PRDT)

Destination

(56)

Outside temperature

Exterior temperature

(57)

Maintenance kit counter

Maintenance kit counter

(58)

Add the electrified time counter

Total charge activation time

(59)

Drum rank

Value of drum rank (range is 1 - 3)

1-3-9

2M4/2M5/2M6/2M7
items
Event
Log

Description
Event Log

Event Log
(3) 02/22/2012 15:15

FS-1125MFP

(4) [XXXXXXXX] [XXXXXXXX] (5)


(6) [XXXXXXXX]

(1) [XXXXXXXX]
(2) Firmware version 2M7_2000.001.001 02/22/2012
(7) Paper Jam Log
#
8
7
6
5
4
3
2
1

Count.
1111111
999999
888888
777777
666666
555555
444444
1

(11) Counter Log


Jam Code
0511
4211
0518
4211
0518
4020
0518
4020

(a) J01:
J05:
J40:
J42:
J90:
J94:

0
1
1
2
1
1

(8) Service Call Log


#
8
7
6
5
4
3
2
1

Count.
1111111
999999
888888
777777
666666
555555
444444
1

Service Code
01.6000
01.2100
01.4000
01.6000
01.2100
01.4000
01.6000
01.2100

(9) Maintenance Log


#
3
2
1

Count.
555555
444444
1

Item.
01.00
01.00
01.00

(10) Non-genuine Toner Log


#
5
4
3
2
1

Count.
1111111
999999
888888
777777
666666

Item.
01.00
01.00
01.00
01.00
01.00

Figure 1-3-6

1-3-10

(b) C0100: 0
C0120:
C2000:
C4200:
C6020:
C6030:

1
2
3
4
5

2M4/2M5/2M6/2M7
items

Description
Detail of Event Log
No.

Items

Description

(1)

Machine serial No.

(2)

Firmware version

(3)

Date/ Time (4 in 1 20/21,25/26 ppm model)

(4)

Engine soft version

(5)

Panel soft version

(6)

Engine Boot soft version

(7)

Paper
Jam Log

Count.

The total page


Remembers 1 to 8 of
occurrence. If the occur- count at the time of
the paper jam.
rence of the previous
paper jam is less than 8,
all of the paper jams are
logged. When the occurrence excesseds 8, the
oldest occurrence is
removed.

Event
Log code
Cause of a paper jam
(See page 1-4-2)

For details on the case of paper jam, refer to Paper Misfeed Detection
(See page 1-4-2).
(8)

Service
Call Log

Count.

Service Code

Remembers 1 to 8 of
occurrence of self diagnostics error. If the
occurrence of the previous diagnostics error is
less than 8, all of the
diagnostics errors are
logged.

The total page


count at the time of
the self diagnostics
error.

Self diagnostic error code


(See page 1-4-6).
Example:
01.6000
01: Self diagnostic error
6000: Self diagnostic error
code number

Data is stored by following the procedure after the unit has been changed.
(See page 2-4-15),(See page 2-4-17)

1-3-11

2M4/2M5/2M6/2M7
items

Description

No.

Items

(9)

Maintenance
Log

Description
#

Count.

Item

Remembers 1 to 8 of
occurrence of replacement. If the occurrence
of the previous replacement of toner container
is less than 8, all of the
occurrences of replacement are logged.

The total page


count at the time of
the replacement of
the toner container.

Code of maintenance
replacing item
(1 byte, 2 categories)
First byte (Replacing item)
01: Toner container
Second byte
(Type of replacing item)
00: Black(Fixed)
First byte (Replacing item)
02: Maintenance kit
Second byte
(Type of replacing item)
01: MK-1110/MK-1120
02: Developer unit
03: Drum unit

Data is stored by following the procedure after the unit has been changed.
(See page 2-4-15),(See page 2-4-17)
(10)

(11)

Non-gen- #
uine
Toner Log Remembers 1 to 5 of
occurrence of unknown
toner detection. If the
occurrence of the previous unknown toner
detection is less than 5,
all of the unknown toner
detection are logged.

Count.

Item

The total page


count at the time of
the toner empty
error with using an
non-genuine toner
container.

Non-genuine toner log


code
(1 byte, 2 categories)

Counter
Log

(b) Self diagnostic


error

Comprised

(a) Paper jam

Indicates the log counter Indicates the log


counter of self diagof paper jams dependnostics errors
ing on location.
depending on
Refer to Paper Jam Log. cause.
All instances including
those are not occurred
are displayed.

Example:
C6000: 4
Self diagnostics
error 6000 has happened four times.

1-3-12

First byte
01: Toner container (Fixed)
Second byte
00: Black

2M4/2M5/2M6/2M7
items
Network
Status
Page

Description
Network Status Page

Network Status Page


FS-1125MFP

(4) [XXXXXXXX] [XXXXXXXX] (5)

(1) [XXXXXXXX]
(2) Firmware version 2M7_2000.001.001 2011.12.17
(7) Network Detail
(8) MAC Address:

00:00:00:00:00:01

(9) LAN Interface


(10) Setting:
(11) Current:

Not Connected
Not Connected

(12) Raw Port


(13) Status:

Enabled

(12) LPD
(14) Status:

Enabled

(15) WSD-PRINT
(16) Status:

Enabled

(17) TCP / IP
(18) Status:
(19) Printer Host Name:
(20) IPv4:
(21) DHCPv4 Status:
(22) IP Address:
(23) Subnet Mask:
(24) Default Gateway:

(3) 02/22/2012 15:15

Enabled
KM000001
Enabled
Not Defined
Not Defined
Not Defined

Figure 1-3-7

1-3-13

(6) [XXXXXXXX]

2M4/2M5/2M6/2M7
items

Description
Detail of Network Status Page
No.

Description

Supplement

(1)

Machine serial No.

(2)

Firmware version

(3)

Date/ Time

4 in 1 20/21,25/26 ppm model

(4)

Engine soft version

(5)

Panel soft version

(6)

Engine Boot soft version

(7)

Network Detail

(8)

MAC Address

Display MAC Address

(9)

LAN Interface

(10)

Setting

Auto,10Base-Half,10Base-Full,100Base-Half,
100Base-Full

(11)

Current

The present transmission standard is displayed.

(12) Raw Port

(13)

Status

Enabled / Disabled

(14)

LPD

(15)

Status

Enabled / Disabled

(16)

WSD-PRINT

(17)

Status

Enabled / Disabled

(18)

TCP/IP

(19)

Status

Enabled / Disabled

(20)

Printer Host Name

KM+Lower 4 figure of a MAC Address

(21)

IPv4

(22)

DHCPv4 Status

Enabled / Disabled

(23)

IP Address

IP address /Not Defined

(24)

Subnet Mask

Subnet Mask /Not Defined

(25)

Default Gateway

Default Gateway /Not Defined

1-3-14

2M4/2M5/2M6/2M7
items

Description
Service Settings
Description
Conduct machine maintenance.
Items

Description

Maintenance

Run this after replacing the Maintenance Kit.

New Developer

Run this after replacing the Developer unit.

New Drum

Run this after replacing the Drum unit.

FAX Country Code*1

To initialize the FAX control PWB.

FAX Call Set.*1*2

When using this machine in environment in which PBX for


connection to multiple phones for business use is installed.

*1: 4 in 1mode only


*2:This setting does not appear in some regions.

Maintenance

Perform the installation of the Maintenance kit.


Description
Perform the toner installation when the Maintenance kit has been replaced.
Purpose
Perform when the Maintenance kit is replaced.
* : During the MK replacement, the key is operative only when Replace MK is displayed
(MK Counter: 100,000 or more).
Method
3 in 1 25/26 ppm model, 4 in 1 20/21,25/26 ppm model
Enter the Service Setting menu.
Select [New Developer] using the cursor up/down keys.
Press [OK] in the confirmation display.
3 in 1 20/21 ppm model
1. Press and hold both Stop/Reset and Mode Select key for more than 5 seconds.

Completion
Press the Stop/Reset key.

1-3-15

2M4/2M5/2M6/2M7
items

Description

New
Developer

Perform the toner installation of the developer unit.


Description
Perform the toner installation when the developer unit has been replaced.
Purpose
Perform when the developer unit is replaced.
Method
3 in 1 25/26 ppm model, 4 in 1 20/21,25/26 ppm model
1. Enter the Service Setting menu.
2. Select [New Developer] using the cursor up/down keys.
3. Press [OK] in the confirmation display.
3 in 1 20/21 ppm model
1. Press and hold both Mode Select and Quiet Mode key for more than 5 seconds.

Completion
Press the Stop/Reset key.

New
Drum

Perform the installation of the drum unit.


Description
Perform the installation when the drum unit has been replaced.
Purpose
Perform when the drum unit is replaced.
Method
3 in 1 25/26 ppm model, 4 in 1 20/21,25/26 ppm model
1. Enter the Service Setting menu.
2. Select [New Drum] using the cursor up/down keys.
3. Press [OK] in the confirmation display.
3 in 1 20/21 ppm model
1. press and hold both Stop/Reset and Quiet Mode key for more than 5 seconds.

Completion
Press the Stop/Reset key.

1-3-16

2M4/2M5/2M6/2M7
items
FAX
Country
Code

Description
FAX Country Code
Description
Initializes software switches and all data in the backup data on the FAX control PWB, according
to the destination.
Purpose
To initialize the FAX control PWB.
Method
1. Enter the Service Setting menu.
2. Select [FAX Country Code] using the cursor up/down keys.
3. Press the OK key.
4. Enter a destination code using the numeric keys.
5. Press the OK key. The setting is set.
6. Press the OK key. Data initialization starts.

Code

Destination

Code

Destination

000

Japan

250

Russia

009

Australia

253

CTR21 (European nations)

038

China

Italy

080

Hong Kong

Germany

084

Indonesia

Spain

088

Israel

U.K.

097

Korea

Netherlands

108

Malaysia

Sweden

115

Mexico

France

126

New Zealand

Austria

136

Peru

Switzerland

137

Philippines

Belgium

152

Middle East

Denmark

156

Singapore

Finland

159

South Africa

Portugal

169

Thailand

Ireland

181

U.S.A.

Norway

242

South America

243

Saudi Arabia

254

Completion
Press the Stop/Reset key.

1-3-17

Taiwan

2M4/2M5/2M6/2M7
items

Description

FAX
FAX call setting
Call Set.
Description
Selects if a fax is to be connected to either a PBX or public switched telephone network.
Selects the mode to connect an outside call when connected to a PBX.
Access code registration for connection to PSTN.
Purpose
To be executed as required.
Method
1. Enter the Service Setting menu.
2. Select [FAX Call Set.] using the cursor up/down keys.
3. Press the OK key.
Display*1

Destination

Select.

Setting the connection to PBX/PSTN

Dial No. to PSTN

Setting access code to PSTN

Select.
1. Select [Select.] using the cursor up/down keys.
2. Press the OK key.
3. Select [PBX] or [PSTN] using the cursor up/down keys.
4. Press the OK key. The setting is set.

Dial No. to PSTN


1. Select [Dial No. to PSTN] using the cursor up/down keys.
2. Press the OK key.
3. Enter access code using the numeric keys. (0 to 9, 00 to 99)
4. Press the OK key. The setting is set.

1-3-18

2M4/2M5/2M6/2M7

1-3-2 Maintenance menu


KYOCERA Client Tool provides maintenance menus which allow you to optimize print quality, print or scan
position, factory default settings, etc.
The Load Package button allows you to make settings provided by the Service Package.
The maintenance menus include the following items:

1. In the KYOCERA client tool dialog box,


select a device from the list.

Figure 1-3-8

2. Click Maintenance > Maintenance


Menu.

Figure 1-3-9

1-3-19

2M4/2M5/2M6/2M7

3. Select items in the list one at a time,


and select the desired settings for each
feature.
4. You can click Cancel to return to the
previous view or to select another maintenance procedure.
5. When all settings are selected, click
Apply to finish.
Figure 1-3-10

1-3-20

2M4/2M5/2M6/2M7

(1) Items for various settings

Drum charge
setting

Select the main charge voltage of the drum unit, from 0 to 7.


(default: 4)
A higher setting makes it less dense.
A lower setting makes the print output denser.

Altitude setting

Select the altitude of your location:(default: 0)


0:0 to1500 meters (0 to 4921feet)
1:1500 to 2500 meters(4921 to 8202 feet)
2:2500 to 3500meters (8202 to 11,482.8 feet).

Drum refresh

Select to clean the drum unit if printout appear blurry or has


spots where information is missing.

Printing start position

Type or select the top and left margin starting position for single-sided printing, from -10 to +10 mm.
Type or select the top and left margin starting position for
duplex printing,from -10 to +10 mm.
Each unit of change moves the position by 0.1mm.
Single-sided printing
Adjusts the position of the
printed image.
Duplex printing
Adjusts the position of the
image printed on the back
side of the paper when
duplex printing is used.

Print margins

Top edge

Top:-10, Left:0

Type or select desired margins of all edges, from 0 to 10 mm.


This setting applies to the FAX and copy functions only, not to
the printing function, where margins are usually set from
within an application.
A higher setting makes the margin wider.
A lower setting makes the margin narrower.
Each unit of change moves the margin by 0.1 mm.
Adjusts the width of the top
edge, bottom edge, left edge
and right edge margins.
*:This setting applies to the
FAX and copy functions only,
not to the printing function,where margins are usually set from within an
application.

1-3-21

Top edge

Right edge

Adjust print
position

Description

Left edge

Adjust print
quality

Items

Left edge

Maintenance
menu

Bottom edge

Top:10, Bottom:0,
Left:0,Right:0

2M4/2M5/2M6/2M7

Maintenance
menu
Adjust scan
position

Items
Scanning start
position

Description
Type or select the start position for the platen, from -10 to +1
mm. Type or select the start position for the document processor, from -3 to +10 mm.
Each unit of change moves the position by 0.1mm.
Adjusts the position of the
scanned image.

Platen Top:-10, Left:0


Type or select the scan margins of all edges for the platen
and document processor, from 0 to 10 mm.
A higher setting makes the margin wider.
A lower setting makes the margin narrower.

Top edge

Right edge

Scan margins Adjusts the


width of the top edge, bottom
edge, left edge and right
edge margins.

Left edge

Scan margins

Bottom edge

Top:10, Bottom:0,
Left:0,Right:0

Factory Default

Restore Default

This feature restores the device to the factory default settings.

1-3-22

2M4/2M5/2M6/2M7

(2) Service package


A service package can be used to deliver event logs and set drum-ranks.
The items for settings using a service package are as follows:
* : Obtain a service package in prior.
Open the Service Package
1. In the Maintenance Menu dialog box,
click Load package, and then browse to
find a user package file (.MTP). If a
password is required, enter the password.

Figure 1-3-11

2. Select items in the list, and select the


desired settings for each feature.

Figure 1-3-12

Select the item.


Display

Description

Output report

Printing the event log

Set drum rank

Setting the drum rank

1-3-23

2M4/2M5/2M6/2M7

Printing the event log


Procedure
1. Click the Event Log.
2. Click the check box to acknowledge.
3. The event log will be printed.

Figure 1-3-13

Drum rank settings


Drums are ranked in three depending on the fluctuation in sensitivity.
Exercising the procedures that follow the replacement of maintenance kit or drum unit, the rank of drum is
automatically set to the default, 2.
If the rank differs, set the correct rank manually.
If the rank is not properly set with the drum unit, it is possible that gray background may occur or the productivity of fine lines may be deteriorated.
Procedure

1. Check the rank of the drum.


Where the rank is found: Barcode label
affixed on the drum unit
2. Enter the correct rank of the drum.
3. Press Apply to complete.

*SPL001Z00117*

DK1110 RANK 1 2 3

Figure 1-3-14

1-3-24

2M4/2M5/2M6/2M7

1-4-1 Paper misfeed detection


1-4 Troubleshooting

(1) Paper misfeed indication


If paper jams in the paper conveying system, or no paper sheets are fed at all, the machine automatically
goes offline, and the Attention indicator will flash rapidly. A jam code is logged on the event log. When the
jammed paper is removed and the rear cover is closed, the machine reverts to normal operation and resumes
printing.
* : If paper jam has occurred with no paper jammed, press GO to resume normal operation.

20/21 ppm model

25/26 ppm model

C
B

DP

D
Figure 1-4-1 Paper misfeed indication
A. Misfeed in conveying unit or duplex section
B. Misfeed in cassette
C. Misfeed in Manual Feed tray
D. Misfeed in Document processor (DP)

1-4-1

2M4/2M5/2M6/2M7

(2) Paper misfeed detection condition

20/21 ppm model

25/26 ppm model

DUS

RS

RS

DP

DPOS
DPTS
Figure 1-4-2 Paper jam location
Conditions

Jam
location*

Code

Contents

0101

Waiting for process package


to become ready

The process package does not return Ready in


185 seconds after a print request has been
accepted.

0105

Prevention of the runaway


motor

The process and fuser packages do not return


Ready in 185 seconds after a print request has
been accepted.

0106

Waiting for duplex print


request

Paper feeding request for duplex printing given by


the controller is unreachable.

0107

Waiting for fuser package to


become ready

The fuser package does not return Ready in 185


seconds after a print request has been accepted.

0111

Rear cover open

Cover is opened during printing.

0120

Controller sequence error


(Duplex print is requested
when duplex pages are not
present)

Controller issued a request for duplex feeding


while the pages for duplex print is not present in
the duplex unit.

*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

1-4-2

2M4/2M5/2M6/2M7

Code

Contents

Conditions

Jam
location*

0508

No paper feed from duplex


section(25/26ppm model)

Registration sensor (RS) does not turn on in 2.4


seconds after the duplex sensor (DUS) has turned
on, during paper is feed from the duplex section.

0511

Multiple sheets in cassette

Registration sensor (RS) does not turn off in (3.4/


2.7)*1 seconds after the registration sensor (RS)
has turned on, during paper is feed from the cassette or MF tray.

0518

Multiple sheets in duplex


section(25/26ppm model)

Registration sensor (RS) does not turn off in 2.7


seconds after the registration sensor (RS) has
turned on, during paper is feed from the duplex
section.

4020

Registration sensor on
(Power up or warm up)

Duplex sensor (DUS) does not turn on in 1.0 seconds after the registration sensor (RS) has turned
on, during paper is feed from the cassette or MF
tray.

4201

Duplex sensor non arrival


jam(25/26ppm model)

Duplex sensor (DUS) does not turn on in 1.0 seconds after the registration sensor (RS) has turned
on, during paper is feed from the cassette or MF
tray.

B,C

4208

Duplex sensor non arrival


jam(25/26ppm model)

Duplex sensor (DUS) does not turn on in 1.0 seconds after the registration sensor (RS) has turned
on, during paper is feed from the duplex section.

4211

Duplex sensor stay jam(25/


26ppm model)

Duplex sensor (DUS) does not turn off in 1.0 seconds after the registration sensor (RS) has turned
off, during paper is feed from the cassette or MF
tray.

4218

Duplex sensor stay jam(25/


26ppm model)

Duplex sensor (DUS) does not turn off in 1.0 seconds after the registration sensor (RS) has turned
off, during paper is feed from the duplex section.

4220

Duplex sensor on
(25/26ppm model)
(Power up or warm up)

Paper is present at the duplex sensor during power


up or warm up.

4301

Duplex sensor non arrival


jam(25/26ppm model)

The duplex sensor (DUS) wont turn on in 0.6 second after a certain period of time switch-back has
started (cassette and MPF feeding).

B,C

4311

Duplex sensor stay jam(25/


26ppm model)

The duplex sensor (DUS) wont turn off in 3.0 second after a certain period of time switch-back has
started (cassette and MPF feeding).

9000

No paper feed from DP*2

DP timing sensor (DPTS) does not turn on during


original feed from DP (Retry 5 times).

9001

Narrow JAM*2

DP timing sensor (DPTS) was turned off while the


paper has travelled 53.2 mm after DP timing sensor (DPTS) had been turned on.

*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

1-4-3

2M4/2M5/2M6/2M7

Code

Contents

Conditions

Jam
location*

9002

DP Initial jam*2

The DP timing sensor (DPTS) is turned on at the


start of paper feeding.

9410

DP timing sensor stay jam*2

The DP timing sensor (DPTS) does not turned off


within the specified time its turning on.

*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).
*1: (20/21 ppm / 25/26 ppm model)
*2: 3 in1 25/26 ppm model, 4 in1 20/21 and 25/26 ppm model.

1-4-4

2M4/2M5/2M6/2M7

1-4-2 Self-diagnostic function


(1) Self-diagnostic function
If a problem has occurred in the machine, you will be notified by the following display.
The Attention indicator on the operation panel is lit or flashing.
An error code appears in the display on the operation panel.
KYOCERA Client Tool and Status Monitor will show the status of the machine.
If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel,
check the KYOCERA Client Tool or Status Monitor.

3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model

Call service.
C####

Figure 1-4-3

3 in 1 20/21 ppm model

Error code: C-3100

This is displayed in repeating


two-digit segments (C- , 31, and 00).

Figure 1-4-4

1-4-5

2M4/2M5/2M6/2M7

(2) Self diagnostic codes


If the part causing the problem was not supplied, use the unit including the part for replacement.
Release is performed by power supply OFF/ON.
Contents

0030

FAX Board System Error


Cannot communicate with the
modem when activated.
*: 4 in 1 model only

Defective FAX con- Replace the fax control PWB and check for
trol PWB.
correct operation (see page 1-5-18).

0100

Backup memory read/write


error(NOR)
Flash returns an abnormal
status.

Defective flash
memory.

Replace the main PWB and check for correct operation (see page 1-5-18).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

0120

MAC address data error


For data in which the MAC
address is invalid.

Defective flash
memory.

Replace the main PWB and check for correct operation (see page 1-5-18).

0190

Backup memory error


(engine)
Unable to read the main PWB
IC.

Defective flash
memory.

Replace the main PWB and check for correct operation (see page 1-5-18).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

0630

Scan DMA error


Unable to transfer DMA.

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

2000

Main motor error


Pulse is not detected after
1000msec.
Motor wont stabilize after
300msec.

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
main motor and Relay PWB (YC4)
Relay PWB and main PWB (YC14).

Defective drive
transmission system of motor.

Check if the gears rotate smoothly. If not,


grease the bushes and gears. Check for
broken gears and replace if any.

Defective motor.

Replace the main motor.

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Home position sensor and OPWB
Scanner motor and main PWB (YC18)

Defective home
position sensor.

Replace the home position sensor.

Defective scanner
motor.

Replace the scanner motor.

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

3100

Scanner Carriage Error


The HP sensor won't be
opened when it is driven in the
scan direction for 37.44 mm
(*1) at the initial scanning
when the HP sensor is cut off.
The HP sensor won't be cut
off when it is driven in the
return direction for 320.44mm
(*2) at the initial scanning
when the HP sensor is open.

Causes

Check procedures/
corrective measures

Code

1-4-6

2M4/2M5/2M6/2M7

Code

Contents

Causes

Check procedures/
corrective measures

3300

AGC Error
The resultant AGC fell outside
the range of allowance.

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
CIS sensor and main PWB (YC8)

CIS sensor.

Replace the CIS sensor.

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

3500

Scan ASIC Error


The scan ASIC has been
inoperative.

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

4000

Polygon motor synchronize


error
Polygon motor is not stabilized within 15 s since the
motor is activated.
After polygon motor is stabilized, the ready signal is not
detected for 7 s continuously.

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Polygon motor and main PWB (YC17)

Defective polygon
motor.

Replace the laser scanner unit


(see page 1-5-15).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

BD stability error
The BD signal is not detected
for 1000 ms after processing
the compulsion lighting.
At the interrupt in VSYNC, the
BD error is detected continuously for 10 times in 400 ms
intervals.

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Laser scanner unit (YC1) and main PWB
(YC5)

Defective APC
PWB.

Replace the laser scanner unit


(see page 1-5-15).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

Broken fuser heater


The temperature does not
reach 100 C/212 F after the
fuser heater lamp has been
turned on continuously for 30
s.
At the time of 20 degrees or
less from specified temperature, the fuser temperature
does not rise by 2 degrees or
more after the fuser heater
lamp has been turned on continuously for 8 s.(during ready
or during print)

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
fuser heater lamp and Power source PWB
(YC102).

Fuser thermostat
triggered.

Replace the fuser unit (see page 1-5-17).

Defective fuser
heater.

Replace the fuser unit (see page 1-5-17).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

4200

6000

1-4-7

2M4/2M5/2M6/2M7

Code
6020

6030

6400

F000

F020

Contents

Causes

Check procedures/
corrective measures

Deformed connector pin.

If the I/F connector pins of the fuser unit and


the main unit are deformed owing to foreign
matters, such as paper dusts, replace the
connectors or the units including the connectors.

Shorted fuser
thermistor.

Replace the fuser unit (see page 1-5-17).

Defective power
source PWB.

Replace the power source PWB


(see page 1-5-18).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Fuser unit and main PWB (YC15)

Broken fuser
thermistor wire.

Replace the fuser unit (see page 1-5-17).

Fuser thermostat
triggered.

Replace the fuser unit (see page 1-5-17).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

Defective connector cable or poor


contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
Power source PWB (YC103) and main PWB
(YC12)

Defective power
source PWB.

Replace the power source PWB


(see page 1-5-18).

Defective main
PWB.

Replace the main PWB and check for correct operation (see page 1-5-18).

Communication Error
between Main PCB and
Panel PCB
Communication failure during
the start-up or operation.
* : Only 3 in 1 25/26 ppm
model, 4 in 1 20/21,
25/26 ppm model

Defective main
PWB.

Turn the main power switch off/on to restart


the machine. If the error is not resolved,
replace main PWB (see page 1-5-18).

Defective operation PWB.

Replace the operation PWB and check for


correct operation.

RAM R/W error


The average AD value of the
sensor input is smaller than 2
during SLP_RLY is off and
300 ms.

Defective main
PWB.

Turn the main power switch off/on to restart


the machine. If the error is not resolved,
replace main PWB (see page 1-5-18).

Abnormally high fuser


thermistor temperature
Fuser thermistor detects a
temperature higher than
210C/410F for 3 s

Broken fuser thermistor


wire
Average input AD given by the
thermistor is less than 2 for
300msec.

Fixing control zero cross


signal error
The ZCROSS signal does not
reach the main PWB for more
than 2 s.

1-4-8

2M4/2M5/2M6/2M7

Causes

Check procedures/
corrective measures

Code

Contents

F040

Communication Error
between Main PCB and
Engine PCB
Communication is failed
between the controller and the
engine.

Defective main
PWB.

Turn the main power switch off/on to restart


the machine. If the error is not resolved,
replace main PWB (see page 1-5-18).

F050

No Engine Main Program


Engine program failure.

Defective engine
software.

Install the engine software.

Defective main
PWB.

Turn the main power switch off/on to restart


the machine. If the error is not resolved,
replace main PWB (see page 1-5-18).

1-4-9

2M4/2M5/2M6/2M7

1-4-3 Image formation problems


If the part causing the problem was not supplied, use the unit including the part for replacement.
(3) Part of image is
(2) No image
(1) No image
missing.
appears (entirely
appears (entirely
black).
white).

See page 1-4-11

See page 1-4-11

(6) Black streaks


(7) White or black
streaks are
are printed vertically.
printed horizontally.

See page 1-4-13


(11) Offset occurs.

See page 1-4-15

See page 1-4-13

See page 1-4-12


(8) Spots are
printed.

See page 1-4-14

(12)Fusing is loose. (13)Faint or blurred


printing.

See page 1-4-15

See page 1-4-15

(15)Image center
does not align
with the original
center.

(16)Unevenly repeating horizontal streaks in


the printed objects.
Spots in the printed objects.

See page 1-4-16

See page 1-4-16

1-4-10

(4) Gray background.

(5) White streaks


are printed vertically.

See page 1-4-12

See page 1-4-13

(9) Printing incomplete or out of


position

(10)Paper is wrinkled.

See page 1-4-14

See page 1-4-14

(14)Dirt on the top edge or back of the


paper.

See page 1-4-16


Image center does
not align with the
original center.

2M4/2M5/2M6/2M7

(1) No image appears (entirely white).


Print example

Causes
Defective
transfer
bias output.

Defective
developer
bias output.

No LSU
laser is output.

Check procedures/corrective measures

Defective connector cable


or poor contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
High voltage PWB (YC1) and main PWB
(YC13)

Defective high voltage


PWB.

Replace the high voltage PWB


(see page 1-5-18).

Defective main PWB.

Replace the main PWB (see page 1-5-18).

Defective connector cable


or poor contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
High voltage PWB (YC1) and main PWB
(YC13)

Defective high voltage PWB


1.

Replace the high voltage PWB 1


(see page 1-5-18).

Defective main PWB.

Replace the main PWB (see page 1-5-18).

Defective connector cable


or poor contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
APC PWB (YC1) and main PWB (YC5)

Defective laser scanner


unit.

Replace the laser scanner unit


(see page 1-5-15).

Defective main PWB.

Replace the main PWB (see page 1-5-18).

(2) No image appears (entirely black).


Print example

Causes
No main
charging.

Check procedures/corrective measures

Defective connector cable


or poor contact in the connector.

Reinsert the connector. Also check for continuity within the connector cable. If none,
replace the cable.
High voltage PWB (YC1) and main PWB
(YC13)

Defective charger roller.

Replace the drum unit


(see page 2-4-13).

Defective high voltage PWB Replace the high voltage PWB


(see page 1-5-18).
Defective main PWB.

Replace the main PWB (see page 1-5-18).

Defective
CIS sensor

Defective CIS sensor.

Replace the scanner unit (see page 1-5-10).

Defective
laser scanner unit.

Defective laser scanner


unit.

Replace the laser scanner unit


(see page 1-5-15).

1-4-11

2M4/2M5/2M6/2M7

(3) Part of image is missing.


Print example

Causes
Defective
developer
bias output.

Check procedures/corrective measures

Defective developer unit.

Replace the developer unit (see page 2-4-7).

Defective high voltage


PWB.

Replace the high voltage PWB


(see page 1-5-18).

Defective main PWB.

Replace the main PWB (see page 1-5-18).

Dirty or flawed drum.

Defective
transfer
bias output.

Perform the drum refresh (see page 1-3-19).


Flawed drum. Replace the drum unit (see
page 2-4-13)

Defective high voltage PWB Replace the high voltage PWB


(see page 1-5-18).
Defective main PWB.

Replace the main PWB (see page 1-5-18).

Dirty transfer roller.

Clean the transfer roller. Replace the transfer


roller if it is extremely dirty (see page 2-4-14).

Insufficient agitation of toner container.

Shake the toner container horizontal about 10


times (see page 1-2-13).

Paper damp.

Check the paper storage conditions, replace


the paper.

Dirt on the surface of the contact glass.

Clean the contact glass.

(4) Gray background.


Print example

Causes

Check procedures/corrective measures

Main charge voltage setting.

The main charge voltage may be set too high.


Try adjusting the main charge voltage
(see page 1-3-19).

Defective potential on the drum surface.

Replace the drum unit (See page 2-4-13).


* : Check the rank of the drum before
exchange (see page 1-3-23).

Defective
laser scanner unit.

Defective laser output.

Replace the laser scanner unit


(see page 1-5-15).

Defective
developer
bias output.

Defective developer unit.

Replace the developer unit (see page 2-4-7).

Defective high voltage


PWB.

Replace the high voltage PWB


(see page 1-5-18).

Defective main PWB.

Replace the engine PWB (see page 1-5-18).

1-4-12

2M4/2M5/2M6/2M7

(5) White streaks are printed vertically.


Print example

Causes

Check procedures/corrective measures

Foreign object in one of the


developer units.

Replace the developer unit (see page 2-4-7).

Dirty LSU slit glasses.

Clean the slit glasses.

Dirty slit glasses.

Clean the slit glasses (contact glass) (see page 2-4-21).

Dirty CIS sensor.

Clean surface glass of CIS sensor.

Dirty contact glass.

Clean the contact glass.

(6) Black streaks are printed vertically.


Print example

Causes

Check procedures/corrective measures

Dirty contact glass.

Clean the contact glass.

Dirty or flawed drum.

Perform the drum refresh (see page 1-3-19).


Flawed drum. Replace the drum unit (see page 2-4-13)

Deformed or worn cleaning


blade in the drum unit.

Replace the drum unit (see page 2-4-13).

Defective charger roller.

Replace the drum unit (see page 2-4-13).

Dirty slit glasses.

Clean the slit glasses (contact glass) (see page 2-4-21).

Dirty CIS sensor.

Clean surface glass of CIS sensor.

(7) White or black streaks are printed horizontally.


Print example

Causes

Check procedures/corrective measures

Dirty or flawed drum.

Perform the drum refresh (see page 1-3-19).


Flawed drum. Replace the drum unit (see page 2-4-13).

Dirty developer section.

Clean any part contaminated with toner in the developer


section.

Poor contact of grounding ter- Check the installation of the drum unit. If it operates incorminal of drum unit.
rectly, replace it (see page 2-4-13).

1-4-13

2M4/2M5/2M6/2M7

(8) Spots are printed.Printing incomplete or out of position


Print example

Causes

Check procedures/corrective measures

Dirty contact glass.

Clean the contact glass.

Dirty or flawed drum.

Perform the drum refresh (see page 1-3-19).


Flawed drum. Replace the drum unit (see
page 2-4-13).

Deformed or worn cleaning blade in the


drum unit.

Replace the drum unit (see page 2-4-13).

Main charge voltage setting.

The main charge voltage may be set too low.


Try adjusting the main charge voltage (see
page 1-3-19).

Defective
transfer
bias output.

Defective high voltage


PWB.

Replace the high voltage PWB


(see page 1-5-18).

Defective main PWB.

Replace the engine PWB (see page 1-5-18).

Flawed developer roller.

Replace the developer unit (see page 2-4-7).

Dirty heat roller and press roller.

Clean the heat roller and press roller.

(9) Printing incomplete or out of position


Print example

Causes

Check procedures/corrective measures

Misadjusted leading edge reg- Run maintenance menu to readjust the leading edge regisistration.
tration (see page 1-3-21).
Paper feed solenoid or main
motor operating incorrectly.

Check the installation of the solenoid or motor. If it operates incorrectly, replace it.

(10) Paper is wrinkled.


Print example

Causes

Check procedures/corrective measures

Paper curled.

Check the paper storage conditions.

Paper damp.

Check the paper storage conditions.

Defective pressure springs.

Replace the fuser unit (see page 1-5-17).

1-4-14

2M4/2M5/2M6/2M7

(11) Offset occurs.


Print example

Causes

Check procedures/corrective measures

Deformed or worn cleaning


blade in the drum unit.

Replace the drum unit (see page 2-4-13).

Main charge voltage setting.

The main charge voltage may be set too high. Try adjusting the main charge voltage (see page 1-3-19).

Defective fuser unit.

Replace the fuser unit (see page 1-5-17).

Wrong types of paper.

Check if the paper meets specifications. Replace paper.

(12) Fusing is loose.


Print example

Causes

Check procedures/corrective measures

Wrong types of paper.

Check if the paper meets specifications, replace paper.

Flawed heat roller or press


roller.

Replace the fuser unit (see page 1-5-17).

Defective pressure springs.

(13) Faint or blurred printing


Print example

Causes

Check procedures/corrective measures

Wrong types of paper.

Check if the paper meets specifications,


replace paper.

Drum condensation.

Perform the drum refresh (see page 1-3-19).

Defective transfer roller installation.

The transfer roller must be supported by the


bushes at the both ends. Replace the transfer
roller if it is extremely dirty (see page 2-4-14).

Defective
transfer
bias output.

Defective high voltage PWB Replace the high voltage PWB


(see page 1-5-18).
Defective main PWB.

1-4-15

Replace the main PWB (see page 1-5-18).

2M4/2M5/2M6/2M7

(14) Dirt on the top edge or back of the paper.


Print example

Causes

Check procedures/corrective measures

Toner contamination in various parts.

Dirty edges and back of the paper can be caused by toner


accumulated on such parts as the paper guide, paper conveying paths, the bottom of the drum and developing unit,
and the fuser unit inlet. Clean these areas and parts to
remove toner. (see page 2-4-20).

Dirty transfer roller.

Clean the transfer roller. Replace the transfer roller if it is


extremely dirty (see page 2-4-14).

(15) Image center does not align with the original center.
Print example

Causes

Check procedures/corrective measures

Misadjusted image center line.

Readjust the position of image printing (see


page 1-3-21).

Misadjusted scanner center line.

Readjust the scanner leading edge registration (see page 1-3-21).

Original is not placed correctly.

Place the original correctly.

Paper is not placed correctly.

Place the paper correctly.

(16) Unevenly repeating horizontal streaks in the printed objects.


Spots in the printed objects
Print example

Causes
The device is installed in an
altitude greater than 1500 m
sea level.

Check procedures/corrective measures


Run maintenance menu in high altitude mode (see page 13-19).

1-4-16

2M4/2M5/2M6/2M7

1-4-4 Electric problems


If the part causing the problem was not supplied, use the unit including the part for replacement.
Troubleshooting to each failure must be in the order of the numbered symptoms.
Problem

Causes

(1)
The machine does
not operate when
the main power
switch is turned on.

1. No electricity at the
power outlet.

Measure the input voltage.

2. The power cord is


not plugged in properly.

Check the contact between the power plug and the outlet.

3. Broken power cord.

Check for continuity. If none, replace the cord.

4. Defective power
switch.

Check for continuity across the contacts. If none, replace


the power source PWB (see page 1-5-18).

5. Defective cover
switch.

Check for continuity across the contacts of cover switch. If


none, replace the power source PWB (see page 1-5-18).

6. Defective power
source PWB.

Replace the power source PWB (see page 1-5-18).

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
Main motor and relay PWB (YC4)
Relay PWB and main PWB (YC14)

(2)
Main motor does
not operate.

Check procedures/corrective measures

2. Defective drive trans- Check if the rollers and gears rotate smoothly. If not,
mission system.
grease the bushes and gears. Check for broken gears and
replace if any.

(3)
Scanner motor
does not operate.

3. Defective motor.

Replace the main motor (see page 1-5-30).

4. Defective PWB.

Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
Scanner motor and main PWB (YC18)

2. Defective drive trans- Check if the rollers and gears rotate smoothly. If not,
mission system.
grease the bushes and gears. Check for broken gears and
replace if any.

(4)
Cooling fan motor
does not operate.

3. Defective motor.

Replace the scanner unit (see page 1-5-10).

4. Defective PWB.

Replace the main PWB and check for correct operation


(see page 1-5-18)

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
Cooling fan motor and relay PWB (YC5)
Relay PWB and main PWB (YC14)

2. Defective motor.

Replace the cooling fan motor.

3. Defective PWB.

Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).

1-4-17

2M4/2M5/2M6/2M7
Problem

Causes

Check procedures/corrective measures

(5)
Paper feed solenoid does not operate.

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
Paper feed solenoid and relay PWB (YC3)
Relay PWB and main PWB (YC14)

2. Defective motor.

Replace the paper feed solenoid.

3. Defective PWB.

Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
Duplex solenoid and relay PWB (YC2)
Relay PWB and main PWB (YC14)

2. Defective solenoid.

Replace the duplex solenoid.

3. Defective PWB.

Replace the relay PWB or main PWB and check for correct
operation (see page 1-5-18).

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
Eraser lamp PWB and main PWB (YC20)

2. Defective Eraser
lamp.

Replace the Eraser lamp PWB.

3. Defective PWB.

Replace the main PWB and check for correct operation


(see page 1-5-18).

(8)
A paper jam in the
paper feed/conveying section or fuser
section is indicated when the
power switch is
turned on.

1. A piece of paper torn

Check visually and remove it, if any.

2. Defective sensor.

Replace the registration sensor or duplex sensor.

(9)
Attention indicator
is lit when the front
and rear cover is
closed.

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
Power source PWB (YC103) and main PWB (YC12)

2. Defective switch.

Check for continuity across the cover switch. If there is no


continuity when the cover switch is on, replace the power
source PWB (see page 1-5-18).

3. Failure of improper
controller unit
installation.

Check that the cover open-close lever A turns on the cover


switch when the front and rear covers are closed.
If it wont turn on when covers are closed, re-seat the controller unit.

(6)
Duplex solenoid
does not operate.
(25/26 ppm model
only)

(7)
Eraser lamp does
not turn on.

from paper is caught


around registration
sensor or duplex sensor.

1-4-18

2M4/2M5/2M6/2M7
Problem

Causes

Check procedures/corrective measures

(10)
DP motor does not
operate.

1. Defective connector
cable or poor contact in the connector.

Reinsert the connector. Also check for continuity within the


connector cable. If none, replace the cable.
DP motor and main PWB (YC19)

2. Defective drive trans- Check if the rollers and gears rotate smoothly. If not,
mission system.
grease the bushes and gears. Check for broken gears and
replace if any.

(11)
An original jams
when the main
power switch is
turned on.

3. Defective motor.

Replace the DP motor.

4. Defective PWB.

Replace the main PWB and check for correct operation


(see page 1-5-18)

1. A piece of paper torn


from an original is
caught around the
DP original sensor,
DP timing sensor.

Check visually and remove it, if any.

2. Defective sensor.

Replace the DP original sensor, DP timing sensor.

1-4-19

2M4/2M5/2M6/2M7

1-4-5 Mechanical problems


If the part causing the problem was not supplied, use the unit including the part for replacement.
Problem
(1)
No paper feed.

Causes/check procedures

Corrective measures

Check if the surfaces of the paper feed


pulley is dirty with paper powder.

Clean with isopropyl alcohol.

Check if the paper feed pulley is


deformed.

Check visually and replace any


deformed (see page 2-4-8).

Defective paper feed solenoid installation.

Check visually and remedy if necessary.

Check if the surfaces of the lower registration roller and upper registration roller
is dirty with paper powder.

Clean with isopropyl alcohol.

The paper width guide is not placed correctly.

Place the paper width guide correctly


(see page 2-4-8).

Paper width guide in a cassette installed


incorrectly.

Check the paper width guide visually


and remedy or replace if necessary.

(3)
Multiple sheets of
paper are fed at one
time.

Check if the paper is excessively curled.

Change the paper.

Paper is loaded incorrectly.

Load the paper correctly.

Check if the separation pad is worn.

Replace the separation pad if it is worn


(see page 2-4-8).

(4)
Paper jams.

Check if the paper is excessively curled.

Change the paper.

Check if the contact between the lower


and upper registration rollers is correct.

Check visually and remedy if necessary.

Check if the heat roller or press roller is


extremely dirty or deformed.

Check visually and replace the fuser


unit (see page 1-5-17).

Check if the contact between the duplex


roller and duplex pulleys is correct.
(25/26 ppm model only)

Check visually and remedy if necessary.

(2)
Skewed paper feed.

(5)
Check if the drum unit or developer unit
Toner drops on the
is extremely dirty.
paper conveying path.

Clean the drum unit or developer unit.

(6)
Abnormal noise is
heard.

Check if the pulleys, rollers and gears


operate smoothly.

Grease the bearings and gears.

(7)
No primary original
feed.

Check if the surfaces of the following roll- Clean with isopropyl alcohol.
ers are dirty with paper powder.
DP forwarding roller
DP feed roller
Check if the following rollers is deformed. Check visually and replace any
DP forwarding roller
deformed (see page 1-5-27).
DP original feed roller

(8)
Original is not correctly set.
Multiple sheets of orig- Check if the DP separation pad is worn.
inal are fed.

1-4-20

Set the original correctly.


Replace the DP separation pad if it is
worn (see page 1-5-29).

2M4/2M5/2M6/2M7
Problem
(9)
Originals jam.

Causes/check procedures
Originals being used do not conform with
the specifications.

Corrective measures
Use only originals conforming to the
specifications.

Check if the surfaces of the following pul- Clean with isopropyl alcohol.
leys are dirty with paper powder.
DP forwarding roller
DP feed roller
Check if the contact between the DP con- Check visually and remedy if necessary.
veying roller and DP conveying pulley is
correct.
Check if the contact between the DP
Check visually and remedy if necessary.
eject roller and DP eject pulley is correct.

1-4-21

2M4/2M5/2M6/2M7

1-4-6 Error Messages


3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
Message Display

Add paper.

Message Displayed in KYOCERA client tool, and


the Status Monitor
Add paper

Meaning

Remedy

A paper jam has occurred.

When the jammed paper is


removed and the rear cover is
closed, the machine reverts to
normal operation and resumes
printing (see page 1-4-1).

There is no paper in the


paper source.

Load paper into the paper


source.

Add toner.

Add toner

The toner is running out.

Have a new toner container


ready.

Call service.

Error has occurred

An error has occurred in the


machine.

Make a note of the error code


displayed on the message display, and contact your service
representative.

Cannot combine
pages.

The machine cannot run this


program due to unusable
original size is registered in
the program.

Change the program settings.

Cannot connect.

The USB cable is not connected.

Connect the USB cable.

Cannot find KYOCERA Client Tool or the appropriate


printer driver.

Open KYOCERA Client Tool or


install the appropriate printer
driver.

Close the cover.

Cover open

The rear cover or front cover


is open.

Enter the correct Administrator


ID.

Error.Power off.

Error has occurred

Error has occurred Internal


error has occurred.

Turn the main power switch


OFF and then ON.

FAX memory is full.

Memory full

Memory full Fax transmission is not possible due to


insufficient memory.

Press [OK] key and the job will


be canceled.

Fax reception is not possible


due to insufficient memory.

Press [OK] key to clear the


error.Only the received pages
are printed and then the
machine tries to receive the
remaining pages.

The entered Administrator ID


is not correct.

Use a printer driver for this port


that matches the printer.

Incorrect code.

Invalid driver

1-4-22

2M4/2M5/2M6/2M7
Message Display

Message Displayed in KYOCERA client tool, and


the Status Monitor

Meaning

Remedy

Check the paper size and


paper type settings.

Load error.

Add paper

The paper size and paper


type settings selected at the
time of faxing are different
from KYOCERA Client Tool
settings.

Load paper in cassette.

Add paper

Check the paper size setting.


The paper size setting
selected at the time of printing are different from KYOCERA Client Tool settings.

Maximum number
of scanned pages.

Error has occurred

The number of scanned


pages exceeds the maximum number.

The maximum number of


scanned original pages is 99.
Only the scanned pages are
available. Press [OK] key and
the job will be canceled.

Memory is full.

Memory overflow

Unable to continue the job as


the memory is used up.

Change the print resolution


from Fast 1200 to 600 dpi.
Refer to Printer Driver User
Guide.

Paper jammed in
document processor.

Paper jam

A paper jam has occurred in


the document processor.

Paper jammed in
the rear cover.

Paper jam

Paper jam A paper jam has


occurred.

Place original and


press Start key.

Add paper

Place the original in the document processor again and


press [Start] key.

Remove original
Remove original
from document pro- from document
cessor.
processor.

An original remains in the


document processor.

Remove originals from the document processor, put them


back in their original order, and
place them again. Press [OK]
key to resume printing. Press
[Stop/Reset] key to cancel the
job.

Remove the paper


of inner tray.

Top tray full

The inner tray is full of paper. The machine pauses after 100
sheets are printed. Remove
paper from the inner tray and
press [OK] key to resume printing.

Replace MK.

Replacing the Main- Replacement of the maintetenance Kit


nance kit is necessary at
every 100,000 images of
printing.

1-4-23

Replace Maintenance Kit.

2M4/2M5/2M6/2M7
Message Display

Message Displayed in KYOCERA client tool, and


the Status Monitor

Meaning

Remedy

Scanner memory is
full.

Memory full

Scanning cannot be performed due to insufficient


memory of scanner.

Only the scanned pages are


available. Press [OK] and the
job will be canceled.

Set paper in MF
tray and press OK.

Add paper

Paper is not set in the Manual Feed tray.

Load paper into the Manual


Feed tray and press [OK] key
to begin printing.

Toner is running
out.

Toner is running
out.

The toner is running out.

Have a new toner container


ready.

Non-genuine Toner. Non-genuine toner


is installed

The installed toner container


is non-genuine.

When you want to use the


toner container currently
installed, press [Stop / Reset]
and [OK] key simultaneously
for 3 seconds or more.

Unknown toner
installed.PC

Error has occurred

The installed toner container's regional specification


does not match the
machines.

Install the specified toner container.

USB connection
was cut.

Not connected.

The machine cannot perform


this job due to a disconnection of the USB cable.

Press [OK] key and connect the


USB cable.

Invalid driver

The machine connected to


the current port is not supported by the printer driver.

Use a printer driver for this port


that matches the machine.

Limited availability
for jobs

Unusable Time is in effect.

To use the machine temporarily


during Unusable Time, enter
the unlock code.

1-4-24

2M4/2M5/2M6/2M7
3 in 1 20/21 ppm model
Error Code

Message Displayed in KYOCERA Net client,


and the Status
Monitor

Meaning

Remedy

When you want to use the toner


container currently installed,
press [Stop / Reset] and [Mode
Select] key simultaneously for 3
seconds or more.

E-001

Non-genuine
toner is installed

The installed toner container


is non-genuine.

E-002

Error has
occurred

Install the specified toner conThe installed toner container's regional specification tainer.
does not match the
machines.

E-003

Memory full

Scanning cannot be performed due to insufficient


memory of scanner.

Only the scanned pages are


available. Press [Stop/Reset]
key and the job will be canceled.

E-004

Error has
occurred

The number of scanned


pages exceeds the maximum number.

The maximum number of


scanned original pages is 99.
Only the scanned pages are
available. Press [Stop/Reset]
key and the job will be canceled.

E-007

Add toner

The toner has run out.

Replace with a new toner container.

E-008

Cover open

The rear cover or front cover


is open.

Close the rear cover or front


cover.

E-009

Top tray full

The top tray is full of paper.

The machine pauses after 100


sheets are printed. Remove
paper from the top tray and
press [Start] to resume printing.

E-0012

Memory overflow

Unable to continue the job as


the memory is used up.

Change the print resolution from


Fast 1200 to 600 dpi. Refer to
Printer Driver User Guide.

E-0014

Add paper

There is no paper in the


paper source.

Load paper into the paper


source.

The paper size and paper


type settings selected at the
time of printing are different
from the KYOCERA Net client settings.

Check the paper size and paper


type settings.

The machine cannot perform


this job due to a disconnection of the USB cable.

Press [Stop/Reset]Key and connect the USB cable.

E-0015

Not connected

1-4-25

2M4/2M5/2M6/2M7
Error Code

E-0017

Message Displayed in KYOCERA Net client,


and the Status
Monitor
-

Meaning

Remedy

The USB cable is not connected.

Press [Stop/Reset] key and connect the USB cable.

Cannot find KYOCERA Client Tool or the appropriate


printer driver.

Press [Stop/Reset] key. Open


KYOCERA Client Tool or install
the appropriate printer driver.

E-0018

The file does not exist in


Print Box.

Press [Stop/Reset]Key.

E-0019

The machine cannot run this


program due to unusable
original size is registered in
the program.

Press [Stop/Reset] key and


change the program settings.

J-xxxx

Paper jam

A paper jam has occurred.

When the jammed paper is


removed and the rear cover is
closed, the machine reverts to
normal operation and resumes
printing (see page 1-4-1).

PF

Add paper

A paper jam has occurred.

When the jammed paper is


removed and the rear cover is
closed, the machine reverts to
normal operation and resumes
printing (see page 1-4-1).

There is no paper in the


paper source.

Load paper into the paper


source.

The paper size and paper


type settings selected at the
time of printing are different
from the KYOCERA Net client settings.

Check the paper size and paper


type settings.

Toner is running
out.

The toner is running out.

Have a new toner container


ready.

Replacing the
Maintenance Kit

Replacement of the maintenance kit is necessary at


every 100,000 images of
printing.

Replace Maintenance Kit.

1-4-26

2M4/2M5/2M6/2M7

1-4-7 Send error list


The error generated at the time of Push Scan is shown.
Detection of an error will display the following error message on MFP panel.
Send Error message

Explanation

Cause

The correspondence method

USB connection was


cut.

A USB cable is re-connected.


Error: USB cable dis- It was drawn out while the
The JOB is uncontinuable.
connected
USB cable communicated.
Or the USB cable is not connected correctly.

An error occurs in
image processing.

Error: PC side
detects error.

The error was detected while


processing the picture which
the PC side received.

1-4-27

Please reconfirm whether it is


what is permitted that the
manuscript scans. The JOB is
uncontinuable.

2M4/2M5/2M6/2M7

1-4-8 Error codes


(1) Error code
Error codes are listed on the communication reports, activity report, etc. The codes consist of an error code
indication U followed by a 5-digit number. (Error codes for V34 communication errors start with an E indication, followed by five digits.)
The upper three of the five digits indicate general classification of the error and its cause, while the lower two
indicate the detailed classification. Items for which detailed classification is not necessary have 00 as the last
two digits.

Error code

UXXXXX

Detailed classification of error code


General classification of error code
Error code indication

Figure 1-4-5

1-4-28

2M4/2M5/2M6/2M7

(2) Table of general classification


Error code

Description

U00000

No response or busy after the set number of redials.

U00100

Transmission was interrupted by a press of the stop/clear key.

U00200

Reception was interrupted by a press of the stop/clear key.

U00300

Recording paper on the destination unit has run out during transmission.

U004XX

A connection was made but interrupted during handshake with the receiver unit (See
page 1-4-32 ).

U00500

Multiple communication was interrupted and call was not made on destination units after
interruption.

U006XX

Communication was interrupted because of a machine problem (See page 1-4-33).

U00700

Communication was interrupted because of a problem in the destination unit.

U008XX

A page transmission error occurred in G3 mode (See page 1-4-33).

U009XX

A page reception error occurred in G3 mode (See page 1-4-33).

U010XX

Transmission in G3 mode was interrupted by a signal error (See page 1-4-34).

U011XX

Reception in G3 mode was interrupted by a signal error (See page 1-4-36).

U01400

An invalid one-touch key was specified during communication.

U01500

A communication error occurred when calling in V.8 mode.

U01600

A communication error occurred when called in V.8 mode.

U017XX

A communication error occurred before starting T.30 protocol during transmission in V.34
mode (See page 1-4-37).

U018XX

A communication error occurred before starting T.30 protocol during reception in V.34
mode (See page 1-4-38).

U02000

Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was issued.

U02100

A relay command failed because the destination unit (relay station) had no relay broadcast capability.

U02200

A relay command from a command station failed because a telephone number that was
not registered in the relay station was specified. Or, relay broadcast was requested to a
relay station but failed because a telephone number that was not registered in the relay
station was specified. Or, Subaddress-based relay broadcast transmission failed
because the data registered in the Subaddress relay box was deleted.

U023XX

Receiving station information was not normally received in reception of a relay command
(See page 1-4-38).

U02400

An interoffice subaddress-based relay transmission was interrupted because of a mismatch in the specified relay box number.

U03000

No document was present in the destination unit when polling reception started.

U03100

In reverse polling, although no original was set in the destination unit, transmission was
complete.

U03200

In confidential polling reception, data was not accumulated in the specified box in the
destination unit. Or, in interoffice subaddress-based bulletin board reception, data was
not stored in the box specified by the destination unit.

1-4-29

2M4/2M5/2M6/2M7
Error code

Description

U03300

In polling reception from a unit of our make, operation was interrupted due to a mismatch
in permit ID or telephone number. Or, in interoffice subaddress-based bulletin board
reception, operation was interrupted due to a mismatch in permit ID or telephone number.

U03400

Polling reception was interrupted because of a mismatch in individual numbers (destination unit is either of our make or by another manufacturer).

U03500

In confidential polling reception, the specified confidential box No. was not registered in
the destination. Or, in interoffice subaddress-based bulletin board reception, the specified Subaddress confidential box number was not registered in the destination unit. Or,
the destination was being accessed.

U03600

Confidential polling reception was interrupted because of a mismatch in specified confidential box No. Or, an interoffice subaddress-based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number.

U03700

Confidential polling reception failed because the destination unit had no confidential polling transmission capability or data was not accumulated in any box in the destination
unit. Or, interoffice subaddress-based bulletin board reception failed because the destination unit had no subaddress-based bulletin board transmission capability, or data was
not stored in any subaddress confidential box in the destination unit.

U04000

The confidential box specified for confidential transmission was not registered in the destination unit. Or, in interoffice subaddress-based transmission mode, the specified subaddress box number was not registered in the destination unit. Or, the destination was
being accessed.

U04100

Confidential transmission failed because the destination unit had no confidential capability. Or, subaddress-based transmission failed because the destination unit had no subaddress-based reception capability.

U04200

In encrypted transmission, the specified encryption box was not registered in the destination unit.

U04300

Encrypted transmission failed because the destination unit had no encrypted communication capability.

U044XX

Communication was interrupted because of an encryption key error during encrypted


transmission (See page 1-4-38).

U04500

Encrypted reception was interrupted because of a mismatch in encryption keys.

U05000

In transmission with a specified number, the set number of originals was different from
the number of transmitted originals.

U05100

Password check transmission or restricted transmission was interrupted because the


permit IDs did not agree with.

U05200

Password check reception or restricted reception was interrupted because the permit
IDs did not match, the rejected FAX numbers did match, or the destination receiver did
not return its phone number.

U05300

The password check reception or the restricted reception was interrupted because the
permitted numbers did not match, the rejected numbers did match, or the machine in
question did not acknowledge its phone number.

U09000

G3 communication was attempted but failed because the destination unit was a G2
machine.

1-4-30

2M4/2M5/2M6/2M7
Error code

Description

U12000

Relay broadcast was requested from a command station but memory overflowed during
reception. Or, in subaddress-based relay reception, memory overflowed.

U12100

Relay was commanded but memory overflowed in the destination unit (relay station).

U14000

Memory overflowed during confidential reception. Or, in subaddress-based confidential


reception, memory overflowed.

U14100

Memory overflowed in the destination unit during confidential transmission. Or, in interoffice subaddress-based transmission, memory overflowed in the destination unit.

U19000

Memory overflowed during memory reception.

U19100

Memory overflowed in the destination unit during transmission.

U19200

Memory transmission failed because a decoding error occurred.

U19300

Transmission failed because an error occurred during JBIG encoding.

U19400

Reception failed because an error occurred during JBIG decoding.

1-4-31

2M4/2M5/2M6/2M7

(2-1) U004XX error code table: Interrupted phase B


Error code

Description

U00420

A relay request was received from the host center but interrupted because of a mismatch
in permit ID or telephone number.

U00421

Subaddress-based relay reception was interrupted because of a mismatch in the specified subaddress relay box number.

U00430

Polling request (confidential or reverse) was received but interrupted because of a mismatch in permit number. Or, subaddress-based bulletin board transmission request was
received but interrupted because of a mismatch in permit ID in the transmitting unit.

U00431

Confidential polling transmission was interrupted because the specified confidential box
No. was not registered. Or, an subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered.

U00432

Confidential polling transmission was interrupted because of a mismatch in confidential


box ID number. Or, an subaddress-based bulletin board transmission was interrupted
because of a mismatch in Subaddress confidential box numbers.

U00433

Confidential polling request was received but data was not present in the confidential
box. Or, subaddress-based bulletin board transmission request was received but data
was not present in the subaddress confidential box.

U00434

Confidential polling request was received but interrupted because the specified confidential box No. was intended for encryption.

U00435

Confidential polling request was received but interrupted because the specified confidential box was being accessed. Or, subaddress-based bulletin board transmission
request was received but interrupted because the specified subaddress confidential box
was being accessed.

U00440

Confidential reception was interrupted because the specified confidential box No. was
not registered. Or, subaddress-based confidential reception or subaddress-based relay
reception was interrupted because the specified subaddress box was not registered. Or,
subaddress based confidential reception or subaddress relay command reception was
interrupted because the specified subaddress box No. was being accessed.

U00441

Confidential reception was interrupted because the specified confidential box No. was
intended for encryption.

U00450

The destination transmitter disconnected because the permit IDs did not agree with
while the destination transmitter is in password-check transmission or restricted transmission.

U00460

Encrypted reception was interrupted because the specified encryption box number was
not registered. Or, encrypted reception request was received but interrupted because
the specified encryption box was being accessed.

U00462

Encrypted reception was interrupted because the encryption key for the specified
encryption box was not registered.

1-4-32

2M4/2M5/2M6/2M7

(2-2) U006XX error code table: Problems with the unit


Error code

Description

U00601

Document jam or the document length exceeds the maximum.

U00602

Image scanning section problem.

U00603

No document feed.

U00604

Document length exceeded the limit of the bitmap memory capacity.

U00610

Recording section cover is open.

U00611

Recording paper JAM

U00613

Image writing section problem

U00614

Nearly empty of recording paper

U00615

Empty of recording paper

U00620

Copier fixing unit problem

U00622

Copier drive motor problem

U00655

CTS was not activated after RTS due to a modem error.

U00656

Data was not transmitted after CTS was activated due to a modem error.

U00670

Power was cut off during communication.

U00677

There was no file to transmit in the memory transmission mode.

U00690

System error.

(2-3) U008XX error code table: Page transmission error


Error code

Description

U00800

A page transmission error occurred because of reception of a RTN or PIN signal.

U00810

A page transmission error reoccurred after retry of transmission in the ECM mode.

(2-4) U009XX error code table: Page reception error


Error code

Description

U00900

An RTN or PIN signal was transmitted because of a page reception error.

U00910

A page reception error remained after retry of transmission in the ECM mode.

1-4-33

2M4/2M5/2M6/2M7

(2-5) U010XX error code table: G3 transmission


Error code

Description

U01000

An FTT signal was received for a set number of times after TCF signal transmission at
2400 bps. Or, an RTN signal was received in response to a Q signal (excluding EOP)
after transmission at 2400 bps.

U01001

Function of the unit differs from that indicated by a DIS signal.

U01010

No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and
the preset number of command retransfers was exceeded (between units of our make).

U01011

No relevant signal was received after transmission of a DCS, TCF signal, and the preset
number of command retransfers was exceeded.

U01012

No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and
the preset number of command retransfers was exceeded (between units of our make).

U01013

No relevant signal was received after transmission of an NSS3, TCF signal, and the preset number of command retransfers was exceeded (between units of our make).

U01014

No relevant signal was received after transmission of an MPS signal, and the preset
number of command retransfers was exceeded.

U01015

No relevant signal was received after transmission of an EOM signal, and the preset
number of command retransfers was exceeded.

U01016

An MCF signal was received but no DIS signal was received after transmission of an
EOM signal, and T1 timeout was detected.

U01017

No relevant signal was received after transmission of an EOP signal, and the preset
number of command retransfers was exceeded.

U01018

No relevant signal was received after transmission of a PRI-EOP signal, and the preset
number of command retransfers was exceeded.

U01019

No relevant signal was received after transmission of a CNC signal, and the preset number of command retransfers was exceeded (between units of our make).

U01020

No relevant signal was received after transmission of a CTC signal, and the preset number of command retransfers was exceeded (ECM).

U01021

No relevant signal was received after transmission of an EOR.Q signal, and the preset
number of command retransfers was exceeded (ECM).

U01022

No relevant signal was received after transmission of an RR signal, and the preset number of command retransfers was exceeded (ECM).

U01023

No relevant signal was received after transmission of a PSS.NULL signal, and the preset
number of command retransfers was exceeded (ECM).

U01024

No relevant signal was received after transmission of a PSS.MPS signal, and the preset
number of command retransfers was exceeded (ECM).

U01025

No relevant signal was received after transmission of a PPS.EOM signal, and the preset
number of command retransfers was exceeded (ECM).

U01026

No relevant signal was received after transmission of a PPS.EOP signal, and the preset
number of command retransfers was exceeded (ECM).

U01027

No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the
preset number of command retransfers was exceeded (ECM).

U01028

T5 time-out was detected during ECM transmission (ECM).

1-4-34

2M4/2M5/2M6/2M7
Error code

Description

U01040

A DCN or other inappropriate signal was received during standby for DIS signal reception.

U01041

A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between
units of our make).

U01042

A DCN signal was received after transmission of a DCS, TCF signal.

U01043

A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between
units of our make).

U01044

A DCN signal was received after transmission of an NSS3, TCF signal (between units of
our make).

U01045

A DCN or other inappropriate signal was received after transmission of an MPS signal.

U01046

A DCN or other inappropriate signal was received after transmission of an EOM signal.

U01047

A DCN or other inappropriate signal was received after transmission of an EOP signal.

U01048

A DCN signal was received after transmission of a PRI-EOP signal.

U01049

A DCN signal was received after transmission of a CNC signal (between units of our
make).

U01050

A DCN signal was received after transmission of a CTC signal (ECM).

U01051

A DCN signal was received after transmission of an EOR.Q signal (ECM).

U01052

A DCN signal was received after transmission of an RR signal (ECM).

U01053

A DCN signal was received after transmission of a PPS.NULL signal (ECM).

U01054

A DCN signal was received after transmission of a PPS.MPS signal (ECM).

U01055

A DCN signal was received after transmission of a PPS.EOM signal (ECM).

U01056

A DCN signal was received after transmission of a PPS.EOP signal (ECM).

U01057

A DCN signal was received after transmission of a PPS.PRI-EOP signal (ECM).

U01070

Polarity reversal was detected during handshake.

U01071

Polarity reversal was detected during message transmission.

U01072

A break in loop current was detected during transmission.

U01073

During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected
when transmitting after reception.

U01080

A PIP signal was received after transmission of a PPS.NULL signal.

U01091

During transmission in V.34 mode, communication was interrupted because a PPR signal was received over 10 times even after reducing the communication speed to the minimum with the symbol speed maintained at the level of connection.

U01092

During transmission in V.34 mode, communication was interrupted because of an impossible combination of the symbol speed and communication speed.

1-4-35

2M4/2M5/2M6/2M7

(2-6) U011XX error code table: G3 reception


Error code

Description

U01100

Function of the unit differs from that indicated by a DCS signal.

U01101

Function of the unit (excl. communication mode select) differs from that indicated by an
NSS signal.

U01102

A DTC (NSC) signal was received when no transmission data was in the unit.

U01110

No response after transmission of a DIS signal.

U01111

No response after transmission of a DTC (NSC) signal.

U01112

No training reception after reception of a DCS or NSS signal.

U01113

No response after transmission of an FTT signal.

U01114

No message reception after transmission of a CFR signal.

U01115

No message reception after transmission of an MCF signal.

U01116

No message reception after transmission of a PPR signal.

U01117

No message reception after transmission of a CTR signal.

U01118

No message reception after transmission of an ERR signal.

U01119

No further signals were received after reception of a message.

U01120

No response after transmission of an MCF signal.

U01121

No response after transmission of an RTP signal.

U01122

No response after transmission of an RTN signal.

U01123

No response after transmission of a PIP signal.

U01124

No response after transmission of a PIN signal.

U01125

No response after transmission of a CNS signal (between units of our make).

U01126

No response after transmission of a PPR signal (ECM).

U01127

No response after transmission of an ERR signal (ECM).

U01128

No response after transmission of an RNR signal (ECM).

U01129

No response after transmission of an SPA signal (short protocol).

U01140

A DCN signal was received after transmission of a DIS signal.

U01141

A DCN signal was received after transmission of a DTC signal.

U01142

A DCN signal was received after transmission of a DCS or NSS signal.

U01143

A DCN signal was received after transmission of an FTT signal.

U01144

A DCN signal was received after transmission of a CFR signal.

U01145

A DCN signal was received after reception of a message.

U01146

A DCN signal was received after transmission of an MCF signal (interoffice communication after reception of an MPS, EOM signal or confidential interoffice communication).

U01147

A DCN signal was received after transmission of an RTP signal.

U01148

A DCN signal was received after transmission of an RTN signal.

U01149

A DCN signal was received after transmission of a PIP signal.

U01150

A DCN signal was received after transmission of a PIN signal.

U01151

A DCN signal was received after transmission of a PPR signal (ECM).


1-4-36

2M4/2M5/2M6/2M7
Error code

Description

U01152

A DCN signal was received after transmission of a CTR signal (ECM).

U01153

A DCN signal was received after transmission of an ERR signal (ECM).

U01154

A DCN signal was received after transmission of an RNR signal (ECM).

U01155

A DCN signal was received after transmission of an SPA signal (short protocol).

U01160

During message reception, transmission time exceeded the maximum transmission time
per line.

U01161

Number of error lines exceeded limits during message reception.

U01162

A break in loop current was detected during message reception.

U01163

Polarity reversal was detected during message reception.

U01164

One page length exceeded the specified length during message reception.

U01170

A decoding error occurred during MMR message reception.

U01172

During reverse polling in V.34 mode at the transmitting unit, a JM signal was not
detected after transmission of a CM signal when receiving after transmission.

U01191

Communication was interrupted because an error occurred during an image data reception sequence in the V.34 mode.

U01199

A DIS signal with different FIF was received after transmission of a DIS signal.

(2-7) U017XX error code table: V.34 transmission


Error code

Description

U01700

A communication error occurred in phase 2 (line probing).

U01720

A communication error occurred in phase 4 (modem parameter exchange).

U01721

Operation was interrupted due to the absence of a common communication speed


between units.

U01700: A communication error that occurs at the transmitting unit in the period after transmission of INFO0
before entering phase 3 (primary channel equivalent device training). For example, INFO0/A/Abar (B/Bbar, for
polling transmission)/INFOh was not detected.
U01720: A communication error that occurs at the transmitting unit in the period after initiating the control
channel before entering the T.30 process. For example, PPh/ALT/MPh/E was not detected.
U01721: In the absence of a common communication speed between units (including when an impossible
combination of communication speed and symbol speed occurs) after MPh exchange; 1) a DCN signal was
received from the destination unit, and the line was cut; or 2) a DIS (NSF, CSI) signal was received from the
destination unit and, in response to the signal, the unit transmitted a DCN signal, and the line was cut.

1-4-37

2M4/2M5/2M6/2M7

(2-8) U018XX error code table: V.34 reception


Error code

Description

U01800

A communication error occurred in phase 2 (line probing).

U01810

A communication error occurred in phase 3 (primary channel equivalent device training).

U01820

A communication error occurred in phase 4 (modem parameter exchange).

U01821

Operation was interrupted due to the absence of a common communication speed


between units.

U01800: A communication error that occurs at the receiver unit in the period after transmission of INFO0
before entering phase 3 (primary channel equivalent device training). For example, INFO0/B/Bbar (A/Abar, for
polling reception)/probing tone was not detected.
U01810: A communication error that occurs at the receiver unit in phase 3 (primary channel equivalent device
training).
For example, S/Sbar/PP/TRN was not detected.
U01820: A communication error that occurs at the receiver unit in the period after initiating the control channel
before entering the T.30 process. For example, PPh/ALT/MPh/E was not detected.
U01821: In the absence of a common communication speed between units (including when an impossible
combination of communication speed and symbol speed occurs) after MPh exchange, a DCN signal was
transmitted to the destination unit and the line was cut.

(2-9) U023XX error code table: Relay command abnormal reception


Error code

Description

U02303

Timeout was detected before a correct DNL signal was received.

U02304

A signal other than MPS or EOM signal was received after a DNL signal was received.

(2-10) U044XX error code table: Encrypted transmission


Error code

Description

U04400

Encrypted transmission was interrupted because encryption keys did not agree.

U04401

Calling failed during encrypted transmission because the encryption key was not registered.

1-4-38

2M4/2M5/2M6/2M7

1-5-1 Precautions for assembly and disassembly


1-5 Assembly and disassembly

(1) Precautions
Be sure to turn the power switch off and disconnect the power plug before starting disassembly.
When the fax kit is installed, be sure to disconnect the modular cable before starting disassembly.
When handling PWBs (printed wiring boards), do not touch parts with bare hands.
The PWBs are susceptible to static charge.
Do not touch any PWB containing ICs with bare hands or any object prone to static charge.
When removing the hook of the connector, be sure to release the hook.
Take care not to get the cables caught.
To reassemble the parts, use the original screws. If the types and the sizes of screws are not known, refer to
the PARTS LIST.

(2) Drum
Note the following when handling or storing the drum.
When removing the drum unit, never expose the drum surface to strong direct light.
Keep the drum at an ambient temperature between -20C/-4F and 40C/104F and at a relative humidity not
higher than 85% RH. Avoid abrupt changes in temperature and humidity.
Avoid exposure to any substance which is harmful to or may affect the quality of the drum.
Do not touch the drum surface with any object. Should it be touched by hands or stained with oil, clean it.

(3) Toner
Store the toner container in a cool, dark place.
Avoid direct light and high humidity.

1-5-1

2M4/2M5/2M6/2M7

(4) How to tell a genuine Kyocera toner container


As a means of brand protection, the Kyocera toner container utilizes an optical security technology to enable
visual validation. A validation viewer is required to accomplish this.
Hold the validation viewer over the left side part of the brand protection seal on the toner container. Through
each window of the validation viewer, the left side part of the seal should be seen as follows:
A black-colored band when seen through the left side window (

A shiny or gold-colored band when seen through the right side window (

The above will reveal that the toner container is a genuine Kyocera branded toner container, otherwise, it is a
counterfeit.
See through the left window
( marking)

See through the right window


( marking)
Validation viewer

Validation viewer

Brand
protection
seal

Brand
protection
seal

A black-colored band when


seen through the left side window

A shiny or gold-colored band when


seen through the right side window

Figure 1-5-1
The brand protection seal has an incision as shown below to prohibit reuse.

Incision
Cut

Figure 1-5-2
1-5-2

2M4/2M5/2M6/2M7

1-5-2 Outer covers


(1) Detaching and refitting the right upper cover and Rear upper cover R
Procedure
1. Open the front cover and rear cover.
2. Remove screw.

Screw

Figure 1-5-3
3. Unhook the two hooks and then remove
the right upper cover.
4. Remove the rear upper cover R.

Rear upper cover R

Right upper cover

Right upper cover

Hook
Hook

Figure 1-5-4

1-5-3

2M4/2M5/2M6/2M7

(2) Detaching and refitting the Left upper cover and Rear upper cover L
Procedure
1. Open the front cover and rear cover.
2. Remove screw.

Screw

Figure 1-5-5

3. Unhook the two hooks and then remove


the left upper cover.
4. Remove the rear upper cover L.

Rear upper cover L

Left upper cover

Left upper cover

Hook
Hook

Figure 1-5-6

1-5-4

2M4/2M5/2M6/2M7

(3) Detaching and refitting the Right cover


Procedure
1. Remove the right upper cover and rear
upper cover R (see page 1-5-3).
2. Unhook the five hooks and then remove
the right cover.

Right cover

Right cover

Hook
Hooks

Hooks

Figure 1-5-7

1-5-5

2M4/2M5/2M6/2M7

(4) Detaching and refitting the Left cover


Procedure
1. Remove the left upper cover and rear
upper cover L (see page 1-5-4).
2. Unhook the five hooks and then remove
the left cover.

Left cover

Left cover

Hook

Hooks
Hooks

Figure 1-5-8

1-5-6

2M4/2M5/2M6/2M7

(5) Detaching and refitting the Top cover


Procedure
1. Remove the right upper cover, rear
upper cover R, left upper cover and rear
upper cover L
(see page 1-5-3,see page 1-5-4).
2. Remove the document processor (see
page 1-5-25) or original cover.
3. Detach the connector and two FFC
from the main PWB.
4. Release the wire from the 2 hookings
on the wire guide.

4 in 1 25/26 ppm, 3 in 1 25/26 ppm, 4 in 1 20/21 ppm


Connector (YC18)

Hook

FFC (YC6)

FFC (YC8)

Hook
Main PWB unit

Wire guide

3 in 1 20/21 ppm
Connector (YC18)

Hook

FFC (YC21) FFC (YC8)

Hook
Main PWB unit

Figure 1-5-9

1-5-7

Wire guide

2M4/2M5/2M6/2M7

5. Remove the scanner unit by turning the


scanner fixing pins at both ends 90
degrees.

Scanner lock pin

Scanner lock pin

Figure 1-5-10

1-5-8

2M4/2M5/2M6/2M7

6. Open the scanner unit.

Scanner unit

Figure 1-5-11

7. Unhook the two hooks and then remove


the Top cover.

Top cover

Hooks

Figure 1-5-12

1-5-9

2M4/2M5/2M6/2M7

1-5-3 Optical section


(1) Detaching and refitting the scanner unit
Procedure
1. Remove the right upper cover, rear
upper cover R, left upper cover and rear
upper cover L
(see page 1-5-3,see page 1-5-4).
2. Remove four screws.

Main PWB unit

Screw

Screw
Screw
Screw

Figure 1-5-13

3. Turn the main PWB unit downwards.

Main PWB unit

Figure 1-5-14

1-5-10

2M4/2M5/2M6/2M7

4. Remove the connectors from the main


PWB.
5. Release the wire from the 2 hookings
on the wire guide.
6. Remove a screw securing the ground
wire.

Screw

Connector (YC19)

Hook

Hook
Wire guide

Main PWB unit


Figure 1-5-15

7. Open and lift the document processor


and remove.

Document processor

Figure 1-5-16

1-5-11

2M4/2M5/2M6/2M7

8. Detach the connector and two FFCs


from the main PWB.
9. Release the wire from the 2 hookings
on the wire guide.

4 in 1 25/26 ppm, 3 in 1 25/26 ppm, 4 in 1 20/21 ppm


Connector (YC18)

Hook

FFC (YC6)

FFC (YC8)

Hook
Main PWB unit

Wire guide

3 in 1 20/21 ppm
Connector (YC18)

Hook

FFC (YC21) FFC (YC8)

Hook
Main PWB unit

Figure 1-5-17

1-5-12

Wire guide

2M4/2M5/2M6/2M7

10. Remove the scanner unit by turning the


scanner fixing pins at both ends 90
degrees.

Scanner lock pin

Scanner lock pin

Figure 1-5-18

1-5-13

2M4/2M5/2M6/2M7

11. Open the scanner unit.

Scanner unit

Figure 1-5-19

12. Lift the scanner unit and remove.

Scanner unit

Figure 1-5-20

1-5-14

2M4/2M5/2M6/2M7

(2) Detaching and refitting the laser scanner unit


Procedure
1. Remove the main PWB unit (see page
1-5-18).
2. Remove the Top cover (see page 1-57).
3. Unhook the four hooks and then
remove the upper LSU cover.

Upper LSU cover

Hook

Hook

Figure 1-5-21

4. Remove the Drum unit (see page 2-46).


5. Confirm that the laser shutter has
closed.

Laser shutter

Figure 1-5-22

1-5-15

Hooks

2M4/2M5/2M6/2M7

6. Remove four screws and then remove


the laser scanner unit.
7. Check or replace the laser scanner unit
and refit all the removed parts.

Screw
Screw

Screw
Laser scanner unit

Screw

Laser scanner unit

Screw

Screw
Screw

Screw

Figure 1-5-23

1-5-16

2M4/2M5/2M6/2M7

1-5-4 Fuser section


(1) Detaching and refitting the fuser unit
Procedure
1. Remove the right upper cover, rear
upper cover R, left upper cover and rear
upper cover L
(see page 1-5-3,see page 1-5-4).
2. Remove the main PWB (see page 1-518).
3. Remove connector from the fuser
heater.

Connector (Fuser heater)

Figure 1-5-24

4. Remove two screws and then remove


the fuser unit.
5. Check or replace the fuser unit and refit
all the removed parts.
Caution: Do not close the rear cover
while the fuser unit is not installed, otherwise, the cover-open detecting lever
may be damaged.

Fuser unit

Screw

Screw
Figure 1-5-25
1-5-17

2M4/2M5/2M6/2M7

1-5-5 PWBs
(1) Detaching and refitting the main PWB
Procedure
1. Remove the right upper cover and rear
upper cover R (see page 1-5-3).
2. Remove four screws.

Main PWB unit

Screw

Screw
Screw
Screw

Figure 1-5-26

3. Turn the main PWB unit downwards.

Main PWB unit

Figure 1-5-27

1-5-18

2M4/2M5/2M6/2M7

4. Detach the following connectors and


FFC from the main PWB:
4 in 1 25/26 ppm model,
4 in 1 20/21 ppm model,
3 in 1 25/26 ppm model:
Seven connectors, four FFC
3 in 1 20/21 ppm model:
Five connectors, four FFC
5. Release the wire from the 2 hookings
on the wire guide.

4 in 1 25/26 ppm, 3 in 1 25/26 ppm, 4 in 1 20/21 ppm


Seven connectors

Hook

Four FFC

Hook
Wire guide

Main PWB unit


3 in 1 20/21 ppm
Five connectors

Hook

Four FFC

Hook

Main PWB unit


Figure 1-5-28

1-5-19

Wire guide

2M4/2M5/2M6/2M7

6. Raise the main unit board unit upright


and pull upwards to remove.

Main PWB unit

Controller
unit
Figure 1-5-29

7. Detach the following connectors from


the main PWB:
4 in 1 25/26 ppm model,
4 in 1 20/21 ppm model:
Three connectors
3 in 1 25/26 ppm model,
3 in 1 20/21 ppm model:
Two connectors

Connector(YC13)

Connector(YC12)

Main PWB unit


Connector(YC2)
(4 in 1 model only)
Figure 1-5-30

1-5-20

2M4/2M5/2M6/2M7

8. Remove four screws and then remove


the main PWB.
9. Check or replace the main PWB, and
refit all the removed parts.

Screws

Main PWB
Screw

Screw

Figure 1-5-31

(2) Detaching and refitting the high voltage PWB, power source PWB and
FAX PWB (4 in 1 model only)
Procedure
1. Remove the main PWB unit (see page
1-5-18).
2. Remove the right cover (see page 1-55).
3. Remove four screws and then remove
the control unit.

Screw

Screw

Controller
unit
Screws
Figure 1-5-32

1-5-21

2M4/2M5/2M6/2M7

4. Remove the connector


(YC101) that connected to the High
voltage PWB.
5. Remove the two connectors
(CN4) that connected to the FAX PWB.
6. Remove the three connectors
(YC101,YC102,YC103) that connected
to the power source PWB.

High voltage PWB

YC101

FAX PWB

CN4

YC102YC103

YC101

Power source PWB


Figure 1-5-33

7. Remove screw and then remove the


Cable holder.

Screw
Cable holder

Figure 1-5-34

1-5-22

2M4/2M5/2M6/2M7

8. Remove four screws and then remove


the FAX PWB (4 in 1 model only).

Screw
Screw

Screw

Screw

FAX PWB

Figure 1-5-35

9. Remove screw and then remove the


high voltage PWB.

High voltage PWB

Screw

Figure 1-5-36

1-5-23

2M4/2M5/2M6/2M7

10. Remove two screws and then remove


the power source PWB.
11. Check or replace the FAX PWB, high
voltage PWB and power source PWB,
and refit all the removed parts.

Screw
Power souce PWB
Screw

Figure 1-5-37

Caution: When fitting the controller unit,


make sure that the cover-open lever is
seated above the switch actuator so
that the lever can turn on the cover
switch above the Power source PWB.
When performing service, be sure to
keep the front and rear covers opened.
When installing the unit, be sure to
open the front and rear cover.

Rear cover
Cover open/close lever B
Front cover
Cover open/close lever A

Cover switch
Power source PWB

Figure 1-5-38

1-5-24

2M4/2M5/2M6/2M7

1-5-6 Document processor


(4 in 1 20/21,25/26 ppm model, 3 in 1 25/26 ppm model only)
(1) Detaching and refitting the Document processor
Procedure
1. Remove the right upper cover, rear
upper cover R, left upper cover and rear
upper cover L
(see page 1-5-3,see page 1-5-4).
2. Remove four screws.

Main PWB unit

Screw

Screw
Screw
Screw

Figure 1-5-39

3. Turn the main PWB unit downwards.

Main PWB unit

Figure 1-5-40

1-5-25

2M4/2M5/2M6/2M7

4. Remove the connectors from the main


PWB.
5. Release the wire from the 2 hookings
on the wire guide.
6. Remove a screw securing the ground
wire.

Screw

Connector (YC19)

Hook

Hook
Wire guide

Main PWB unit


Figure 1-5-41

7. Open and lift the document processor


and remove.

Document processor

Figure 1-5-42

1-5-26

2M4/2M5/2M6/2M7

(2) Detaching and refitting the DP forward roller and DP paper feed roller
Procedure
1. Open the DP top cover.
2. Open the ribs outwards, which are used
to fix the front end of the DP feed roller
unit and remove the DP feed roller axle
from the opening in the ribs.
3. Align the D-cuts at the back of the DP
paper feed roller unit with each other
and remove the DP paper feed roller
unit from the top of the top DP cover.

D-cut

DP top cover

DP paper feed roller unit

Rib

DP paper feed roller axle

Figure 1-5-43

1-5-27

2M4/2M5/2M6/2M7

4. Remove the DP forward roller axle from


the DP paper feed roller unit and
remove the DP forward roller, collars,
and gears.
5. Remove the DP roller axle from the DP
feed roller unit and remove the DP
roller, collars, gears and Bush.
6. Check or replace the DP forward roller
and DP paper feed roller, and refit all
the removed parts.

DP forward roller axle

gear
Collar
DP forwarding roller

gear
Collar
DP paper feed roller
B

A
C

DP paper feed roller axle

Figure 1-5-44

1-5-28

Bush

2M4/2M5/2M6/2M7

(3) Detaching and refitting the DP Separation pad


Procedure
1. Open the DP top cover.
2. Unhook the two hooks and then remove
the DP Separation pad.
3. Check or replace the DP Separation
pad, and refit all the removed parts.

DP Separation pad
DP top cover

Hook

Hook

Figure 1-5-45

1-5-29

2M4/2M5/2M6/2M7

(4) Detaching and refitting the Main motor unit


Procedure
1. Remove the The scanner unit (see
page 1-5-10).
2. Remove the left cover (see page 1-5-6).
3. Remove the two screws and pull out the
fuser unit halfway out.

Fuser unit

Screw

Screw

Figure 1-5-46

4. Unhook the four hooks and then


remove the upper LSU cover.

Hook

Upper LSU cover

Hook
Hook
Hook

Figure 1-5-47

1-5-30

2M4/2M5/2M6/2M7

5. Remove main motor connector from the


Relay PWB.

Connector
Main motor

Relay PWB

Figure 1-5-48

6. Detach the connector from the paper


feed solenoid and unhook the harness
from the guide.
7. Detach the connector from the duplex
solenoid and unhook the harness from
the guide(25/26 ppm model only).
8. Detach the spring.

Spring
(25/26 ppm model only)

Connector
(Duplex solenoid)
(25/26 ppm model only)

Connector
(Paper feed solenoid)

Figure 1-5-49

1-5-31

2M4/2M5/2M6/2M7

9. Remove four screws and then remove


the drive cover.

Drive cover

Screw

Screw

Screw
Screw

Figure 1-5-50

10. Remove the gear A, gear B, gear C,


gear D and gear E.

Gear E

Gear A
Gear C
Gear B

Gear D

E
A
D
B

Figure 1-5-51

1-5-32

2M4/2M5/2M6/2M7

11. Remove the gear F, gear G, gear H and


gear I.

Gear I

Gear H

Gear F
Gear G

I
H

F
G

Figure 1-5-52

12. Remove the gear J, gear K and gear L


(25/26 ppm model only).

Gear L

Gear K

Gear J

L
K
J

Figure 1-5-53

1-5-33

2M4/2M5/2M6/2M7

13. Remove the spring, gear M, gear N and


sim.

Sim
Gear N
Spring

Gear M

M,N

Figure 1-5-54

14. Remove the three screws and remove


the gear cover and gear P.

Gear cover

Screw
Gear P

Screw

Screw

Gear cover

Figure 1-5-55

1-5-34

2M4/2M5/2M6/2M7

Main motor

15. Remove the main motor unit so that the


pulse board will not hit the sensor.

Pulse board

Sensor

Main motor unit


Figure 1-5-56

16. Remove a screw and remove the


duplex solenoid from the main motor
unit (25/26 ppm model only).
17. Check or replace the main motor unit,
and refit all the removed parts.
*: To fit the main motor unit to the
machine, make sure not to let the pulse
board hit the sensor.

Screw

Duplex solenoid

Main motor unit


Figure 1-5-57

1-5-35

2M4/2M5/2M6/2M7

(5) Direction of installing the principal fan motor


When detaching or refitting the fan motors, be careful of the airflow direction (intake or exhaust).

Intake

Cooling fan motor


(Rating label:inside)

Figure 1-5-58

1-5-36

2M4/2M5/2M6/2M7

2-1-1 Paper feed/ conveying section


2-1 Mechanical Construction

Paper feed/conveying section consists of the paper feed unit that feeds paper from the cassette and the MF
tray (Manual feed tray) paper feed unit that feeds paper from the MF tray(25/26 ppm model), and the paper
conveying section that conveys the fed paper to the transfer/separation section.

(1) Cassette paper feed/ paper conveying section


Cassette paper feed section consists of the paper holder with the cassette operation plate, and the paper feed
pulley and the separation pad, for extracting and conveying the paper. Paper is fed out of the cassette by the
rotation of the paper feed pulley.
The paper conveying section conveys paper to the transfer/separation section as paper feeding from the cassette or MF tray, or as paper refeeding for duplex printing (25/26 ppm model). Paper by feeding is conveyed
by the upper registration roller and lower registration roller to the transfer/separation section.The timing to
start image formatting by laser is triggered by the regist sensor (RS) and in synchronization with the paper.

8 9 10 11 1

2
4
7
3

Figure 2-1-1 Cassette paper feed section

1. Paper feed pulley


2. Separation pad
3. Separation pad holder
4. Cassette operation plate
5. Bottom pad
6. Cassette base

7. Guide R/F
8. Lower registration roller
9. Upper registration roller
10. Actuator (regist deflection sensor)
11. Registration sensor (RS)

2-1-1

2M4/2M5/2M6/2M7

(2) Manual feed section (25/26 ppm model only)


Manual feed section consists of the MF sheet, MF base and the paper feed pulley (same as the cassette) for
extracting and conveying the paper.
Paper is fed out of the MF tray by the rotation of the paper feed pulley.Paper is automatically fed from the
manual feed tray if paper is present in the tray.

Figure 2-1-2 Manual feed section

1. MF sheet
2. MF base
3. MF guide R/L

2-1-2

2M4/2M5/2M6/2M7

RPWB
YC4-1
YC4-2

YC8-3

YC3-2

OUTA
OUTB

MM

REGIST

RS

FEEDSOLDRN

PFSOL

MCS

YC14
MPWB
Figure 2-1-3 Cassette paper feed section block diagram

2-1-3

2M4/2M5/2M6/2M7

2-1-2 Drum section


The drum section consists of the charger roller, drum and cleaning section. The drum is electrically charged
uniformly by means of a charger roller to form a latent image on the surface. The cleaning section consists of
the cleaning blade and the drum screw which remove residual toner from the drum surface after transfer. The
eraser lamp (ELPWB) consists of LEDs and removes residual charge on the drum before main charging.

1
4

Figure 2-1-4 Drum section


1. Drum
2. Charger roller
3. Drum frame

4. Cleaning blade
5. Drum screw
6. Eraser lamp (ELPWB)

Drum unit
ERASER

ELPWB
Main charger output

YC20-2

M
YC13

HVPWB
Figure 2-1-5 Drum section block diagram

2-1-4

MPWB

2M4/2M5/2M6/2M7

2-1-3 Developer section


The developer unit consists of the sleeve roller that forms the magnetic brush, the magnet roller, the developer blade and the developer screws that agitate the toner. Also, the toner sensor (TS) checks whether or not
toner remains in the toner container.

1
4

Figure 2-1-6 Developer section


5. Developer screw B
6. Developer case
7. Toner container
8. Toner sensor (TS)

1. Developer roller
2. Developer blade
3. Blade magnet
4. Developer screw A
.

Developer unit

TS

TONER SENSOR

YC6-2

YC14

RPWB
Developer roller
Developing bias
output

B
YC13

HVPWB
Figure 2-1-7 Developer section block diagram

2-1-5

MPWB

2M4/2M5/2M6/2M7

2-1-4 Optical section


The optical section consists of the image scanner section for scanning and the laser scanner section for printing.

(1) Scanner unit


When the document processor (DP) is used for scanning, the CIS unit is parked at the DP reading position
and in synchro with the timing of feeding the original document, the DP continuously performs scanning over
the subscan direction of the document.

2
6
Figure 2-1-8
5. ISU belt
6. ISU motor (ISUM)
7. CIS sensor (CIS)

1. ISU top frame


2. ISU bottom frame
3. Drum frame
4. Size indicator plate

Contact glass

Original

Scanner unit

MPWB

CIS

YC8

YC6-6 *1
YC21-15 *2

ISUM

HPSW

HPS
SCMOT1A, SCMOT2B
YC18-1,2,3,4 SCMOT1B, SCMOT2A

HPSW
OPWB

*1: 3 in1 25/26 ppm model/ 4 in1 20/21,25/26 ppm mode


*2: 3 in1 20/21 ppm model
Figure 2-1-9
2-1-6

2M4/2M5/2M6/2M7

(2) Laser scanner section


The charged surface of the drum is then scanned by the laser beam from the laser scanner unit. The laser
beam is dispersed as the polygon motor (PM) revolves to reflect the laser beam over the drum. Various lenses
are housed in the laser scanner unit, adjust the diameter of the laser beam, and focalize it at the drum surface.

Figure 2-1-10 Laser scanner section

1. Polygon motor (PM)


2. f- lens
3. LSU frame

4. LSU cover
5. LSU shutter
6. LSU dust shield glass

2-1-7

2M4/2M5/2M6/2M7

Figure 2-1-11 Laser scanner section

1. APC PWB (APC PWB)


2. Collimator lens
3. Cylindrical lens

4. Polygon motor (PM)


5. f- lens
6. Mirror

2-1-8

2M4/2M5/2M6/2M7

MPWB
LSU UNIT
PDPWB

YC1-1
YC1-2
YC1-3
YC1-4
YC1-5

APCPWB

YC1-6
YC1-7
YC1-8

YC5-1

LDCONT
PDN
GND

YC5-3
YC5-4

LDENBN
VIDEO
VIDEON
+24V3

YC1-5

GND

YC1-4
PM

+3.3V3
LONBN

POLONN
POLORDYN

YC1-3
YC1-2

POLCLK

YC1-1

Figure 2-1-12 Laser scanner unit block diagram

2-1-9

YC5-2

YC5-5
YC5-6
YC5-7
YC5-8
YC17-1
YC17-2
YC17-3
YC17-4
YC17-5

2M4/2M5/2M6/2M7

2-1-5 Transfer/Separation section


The transfer/separation section consists of the transfer roller, discharger brush. A high voltage generated by
the high voltage PWB(HVPWB) is applied to the transfer roller for transfer charging. Paper after transfer is
separated from the drum.

3
2
1

Figure 2-1-13 Secondary transfer roller section


1. Transfer roller
2. Discharger brush
3. Rear transfer guide

Discharger
brush

YC13

MPWB

Transfer bias

HVPWB
Figure 2-1-14 Transfer roller section block diagram
2-1-10

2M4/2M5/2M6/2M7

2-1-6 Fuser section


The paper sent from the transfer/separation section is interleaved between the heat roller and the press roller.
The heat roller is heated by the fuser heater (FH), and the toner is fused by heat and pressure and fixed onto
the paper because the press roller is pressed by the fuser press spring. The surface temperature of heat roller
and press roller are detected by the fuser thermistor (FTH) and controlled by the main PWB (MPWB).

5
6
4

Figure 2-1-15 Fuser section

5. Fuser thermistor (FTH)


6. Separators
7. Fuser pulley

1. Heat roller
2. Press roller
3. Fuser heater (FH)
4. Fuser thermostat (FTS)

2-1-11

2M4/2M5/2M6/2M7

MPWB

FTHERM

FTS

YC102-3

YC103

FH

YC102-1

FTH

YC12

YC15-2

PSPWB

Figure 2-1-16 Fuser section block diagram

2-1-12

2M4/2M5/2M6/2M7

2-1-7 Duplex conveying/Eject section


The paper exit section transports the paper which passed the fuser unit towards the top tray.
The paper which passed through the fuser unit, and is delivered to the top tray by the rotation of the eject
roller.
The duplex/conveying section consists of conveying path which sends the paper sent from the exit section to
the paper feed/conveying section when duplex printing.
.

25/26 ppm model

20/21 ppm model

Figure 2-1-17 Duplex conveying section


1. Eject roller
2. Eject pulley
3. Duplex sensor*
4. Actuator (duplex sensor)*

5. Duplex roller
6. Duplex pulleys
7. Top tray

* : 3 in 1 25/26 ppm model, 4 in 1 20/21,25/26 ppm model only

2-1-13

YC2-2

DUSOL

DUSOLDRN

2M4/2M5/2M6/2M7

DUS

YC14

RPWB

EXIT

YC16-3

MPWB

Figure 2-1-18 Duplex conveying section block diagram

2-1-14

2M4/2M5/2M6/2M7

2-1-8 Document processor


The original document placed on the document table is transfered to the document conveyer unit as the DP
forwarding roller and the DP feed roller rotate.
The original document transfered is optically scanned by the CIS during it passes the contact glass.When
scanning is complete, the original document is ejected onto the original document table by the eject roller.

11

10

1 6

12

13

15

14

16

Figure 2-1-19 Document processor


1. DP forwarding roller
2. DP feed roller
3. DP front separation pad
4. DP separation pad
5. DP original sensor (DPOS)

11. Actuator (DP timing sensor)


12. Eject roller
13. Eject pulley
14. Original eject table
15. Original table
16. Contact glass

6. Actuator (DP original sensor)


7. Conveying roller
8. Conveying pulley
9. Reading guide
10. DP timing sensor (DPTS)

MPWB
DPMOTA1, DPMOTA2
DPMOTB1, DPMOTB2

DPM

YC19-7,8,9,10

DPPAPER YC19-6
DPOS

TIMING YC19-3

DPTS

Figure 2-1-20 Document processor


2-1-15

2M4/2M5/2M6/2M7

This page is intentionally left blank.

2-1-16

2M4/2M5/2M6/2M7

2-2-1 Electrical parts layout


2-2 Electrical Parts Layout

(1) PWBs

5
8

2
4

Machine left
Machine inside

Machine right

Figure 2-2-1 PWBs

1. Main PWB (MPWB) .............................. Main controller: Controls the software such as the print data
processing and provides the interface with computers.
Engine: Controls machine hardware such as high voltage/bias
output control, paper conveying system control, and fuser temperature control, etc.
2. Relay PWB (RPWB) ............................. Consists of wiring relay circuit between main PWB and Main
motor, toner sensor, container sensor, registration sensor, paper
feed solenoid, duplex solenoid.
3. Power source PWB (PSPWB) .............. After full-wave rectification of AC power source input, switching
for converting to 24 V DC for output.
4. High voltage PWB (HVPWB) ................ Generates main charging, developer bias and transfer bias.
5. Container PWB (CPWB) ....................... Reads the container information.
6. Operation panel PWB(OPWB) .............. Consists the LED indicators and key switches.
7. APC PWB (APCPWB) .......................... Generates and controls the laser beam.
8. Eraser lamp PWB (ELPWB) ................. Eliminates the residual electrostatic charge on the drum.
9. FAX control PWB (FCPWB)* ................ Modulates, demodulates, compresses, decompresses and
smoothes out image data, and converts resolution of image data.
*: 4 in 1 model only.

2-2-1

2M4/2M5/2M6/2M7
List of correspondences of PWB names
No.
1

Name used in service manual

Name used in parts list

Main PWB (MPWB) :20 ppm model

PARTS PWB ASSY MAIN SP 20ppm

Main PWB (MPWB) :25/26 ppm model

PARTS PWB ASSY MAIN SP

Relay PWB (RPWB)

Power source PWB (PSPWB): 120V model

PARTS SWITCHING REGULATOR 120V SP

Power source PWB (PSPWB):220-240V model

PARTS SWITCHING REGULATOR 230V SP

High voltage PWB (HVPWB)

PARTS HIGH VOLTAGE UNIT SP

Container PWB (CPWB)

PARTS PWB ASSY CONTAINER CONNECT SP

Operation PWB(OPWB)

PARTS PWB ASSY PANEL SP

APC PWB (APCPWB)

Eraser lamp PWB (ELPWB)

PARTS PWB ASSY ERASER SP

FAX control PWB (FCPWB)

PARTS FAX UNIT SP

2-2-2

2M4/2M5/2M6/2M7

(2) Switches and sensors

8
9
7

5
6

Machine left
Machine inside
Machine right

1
2

11
10

Figure 2-2-2 Switches and sensors


1. Cover switch (CSW).............................. Shuts off 24 V DC power line when the front cover and rear cover
is opened.
2. Registration sensor (RS)....................... Detects the timing of paper conveying.
3. CIS sensor (CIS)................................... Reads the image of originals.
4. Home position sensor (HPS) ................ Detects the optical system in the home position.
5. Toner sensor (TS) ................................. Detects the quantity of toner in a toner container.
6. Motor count sensor (MCS).................... Detects revolution pulses of the motor.
7. Duplex sensor (DUS)*........................... Detects a paper misfeed in the duplex section.
8. Fuser thermistor (FTH) ......................... Measures the heat roller temperature.
9. Fuser thermostat (FTS)......................... Shuts off the power source to the fuser heater lamp when the heat
roller reaches extremely high temperature.
10. Outer temperature sensor (OTEMS)..... Detects the outside temperature and humidity.
11. Power switch (PSW) ............................. Turns ON/OFF the AC power source.
*: 3 in1 25/26 ppm model,4 in 1 20/21,25/26 ppm model only.

2-2-3

2M4/2M5/2M6/2M7

(3) Others

6
7
2

Machine left
Machine inside

Machine right

Figure 2-2-3 Others


1. Main motor (MM)................................... Drives the paper feed/conveying section and fuser unit.
2. Polygon motor (PM) .............................. Drives the polygon mirror.
3. Scanner motor (SM).............................. Drives the optical system.
4. Cooling fan motor (FM) ......................... Cools the interior of machine.
5. Paper feed solenoid (PFSOL)............... Controls the paper cassette paper feed.
6. Duplex solenoid (DUSOL)* ................... Controls the paper conveying at the duplex conveying section.
7. Fuser heater lamp (FH)......................... Heats the heat roller.
*: 25/26 ppm model only.

2-2-4

2M4/2M5/2M6/2M7

(4) Document processor (3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model)

3
2
1

Machine front

Machine inside

Machine rear

Figure 2-2-4 Others


1. DP original sensor (DPOS) ................... Detects the presence of an original.
2. DP timing sensor (DPTS)...................... Detects the original scanning timing.
3. DP motor (DPM) ................................... Drives the DP unit.

2-2-5

2M4/2M5/2M6/2M7

This page is intentionally left blank.

2-2-6

2M4/2M5/2M6/2M7

2-3-1 Main PWB


2-3 Operation of the PWBs

(1) 3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model


4 in 1 25/26 ppm model
YC15
8

YC5

4 7

YC22

YC6

1 15

YC14

1 2 1
3

1 2 1 5

YC16 YC20 YC17

1 1

YC19

10

YC18

YC8

YC13

U13

U8

U5

U14
U11

YC12

10

U1

U2
1

12

12

YC2

Figure 2-3-1 4 in 1 25/26 ppm model Main PWB silk-screen diagram

Figure 2-3-2 4 in 1 25/26 ppm model Main PWB

2-3-1

2M4/2M5/2M6/2M7

4 in 1 20/21 ppm model

YC15
8

YC5

4 7

YC22

YC6

1 15

YC14

1 2 1
3

1 2 1 5

YC16 YC20 YC17

1 1

YC19

10

YC18

YC8

YC13

U13

U8

U5

U14
U11

YC12

10

U1

U2
1

12

12

YC2

Figure 2-3-3 4 in 1 20/21 ppm model Main PWB silk-screen diagram

Figure 2-3-4 4 in 1 20/21 ppm model Main PWB

2-3-2

2M4/2M5/2M6/2M7

3 in 1 25/26 ppm model

YC15
8

YC5

4 7

YC22

YC6

1 15

YC14

1 2 1
3

1 2 1 5

YC16 YC20 YC17

1 1

YC19

10

YC18

YC8

YC13

U13

U8

U5

U14
U11

YC12

10

U1

U2
1

12

12

YC2

Figure 2-3-5 3 in 1 25/26 ppm model Main PWB silk-screen diagram

Figure 2-3-6 3 in 1 25/26 ppm model Main PWB

2-3-3

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

Description

YC2

+24V1

24 V DC

24 V DC power to FCPWB

Connected to
FCPWB
(4 in 1 model
only)

GND

Ground

+3.3V2

3.3 V DC

3.3 V DC power to FCPWB

RESB

0/3.3 V DC

Reset signal

GND

Ground

HSCLK

0/3.3 V DC (pulse) SPI clock signal

HSD

0/3.3 V DC

SPI data output

GND

Ground

HSAD

0/3.3 V DC

SPI address, data input

10

HSCCSB

0/3.3 V DC

SPI chip select signal

11

GND

Ground

12

HINT

0/3.3 V DC

Interrupt signal

YC5

+3.3V3

3.3 V DC

3.3 V DC power to APCPWB

Connected to
APC PWB

LONBN

0/3.3 V DC

Sample/hold signal

LDCONT

0/3.3 V DC

LD voltage control signal

PDN

0/3.3 V DC (pulse) Horizontal synchronizing signal

GND

Ground

LDENBN

0/3.3 V DC

Laser output enable signal

VIDEO

0/3.3 V DC (pulse) Video data signal (-)

VIDEON

0/3.3 V DC (pulse) Video data signal (+)

YC6

GND

Connected to
Operation
panel PWB

PANTXD

0/3.3 V DC (pulse) Operation panel PWB transmitting


data

PANRXD

0/3.3 V DC(pulse)

Operation panel PWB receiving data

PRESETN

0/3.3 V DC

Operation panel PWB reset signal

+3.3V2

0/3.3 V DC

3.3 V DC power to OPWB

HPSW3

0/3.3 V DC

HP: On/Off

VBKL

24 V DC

Back-light LED power

Ground

2-3-4

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC8

VOUT

Analog

Data signal

Connected to

MODE

0/3.3 V DC

Mode signal

CIS

AGND

Ground

+3.3VCIS

3.3 V DC

3.3 V DC power to CIS

CISVREF

1.1 V DC

1.1 V DC power output to VREF

SP

0/3.3 V DC (pulse) Vertical transfer pulse

CLK

0/3.3 V DC (pulse) Clock signal

LEDANODE

18 V DC

LEDB

0/6 V DC

LED control signal

10

LEDG

0/6 V DC

LED control signal

11

LEDR

0/6 V DC

LED control signal

12

AGND

Ground

YC12

GND

Ground

Connected to
Power
source PWB

GND

Ground

+24V1

24V DC

24 V DC power from PSPWB

PUSHSW

0/3.3 V DC

Power SW signal

HEATREM

0/3.3 V DC

Heater On/Off signal

RELAY

DC0V/24V

Relay signal

PSSLEEPN

DC0V/24V

Sleep mode signal

ZCROSS

0/3.3 V DC (pulse) Zero-cross signal

+24V2

24V DC

24 V DC power from PSPWB

10

+24V2

24V DC

24 V DC power from PSPWB

YC13

GND

Ground

Connected to
high voltage
PWB

MISENS

0/3.3 V DC

Charge current signal

TCNT

PWM

Transfer current signal

MCNT

PWM

Main charger output control signal

RTHVDR

0/3.3 V DC

Transfer (reverse) bias output signal

HVCLK

0/3.3 V DC (pulse) Developer bias clock signal

+24V3

24V DC

2-3-5

Description

24 V DC power to PSPWB

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC14

THERM

Analog

TH detection signal

Connected to
relay PWB

GND

Ground

SECDATA

0/3.3 V DC

CS data signal

SECCLK

0/3.3 V DC (pulse) CS clock signal

+3.3V3

3.3 V DC

3.3 V DC power to RPWB

TONERSENS

0/3.3 V DC

Toner presence signal

REGIST

0/3.3 V DC

RS: On/Off

PULSE

0/3.3 V DC (pulse) Encorder plus signal

GND

Ground

10

MOTCLK

0/24 V DC (pulse)

MM clock signal

11

FANDRN

DC0V/24V

FM: On/Off

12

FEEDSOLDRN

DC0V/24V

PFSOL: On/Off

13

DUSOLDRN

DC0V/24V

DUSOL: On/Off

14

+24V3

24V DC

24 V DC power to RPWB

15

+24V3

24V DC

24 V DC power to RPWB

YC15

+3.3V3

3.3 V DC

3.3 V DC power to FTH

Connected to
fuser thermistor

FTHERM

Analog

Fuser thermistor detection signal

YC16

+3.3VEXIT

3.3 V DC

3.3 V DC power to DUS

Connected to
duplex sensor

GND

Ground

EXIT

0/3.3 V DC

DUS: On/Off

YC17

+24V3

24V DC

24 V DC power to PM

Connected to
polygon
motor

GND

Ground

POLONN

0/3.3 V DC

PM: On/Off

POLORDYN

0/3.3 V DC

Polygon motor ready signal

POLCLK

0/3.3 V DC (pulse) Polygon motor clock signal

YC18

SCMOTB1

0/24 V DC (pulse)

Scanner motor control signal

Connected to
scanner
motor

SCMOTB2

0/24 V DC (pulse)

Scanner motor control signal

SCMOTA1

0/24 V DC (pulse)

Scanner motor control signal

SCMOTA2

0/24 V DC (pulse)

Scanner motor control signal

2-3-6

Description

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC19

+3.3VTMG

3.3 V DC

3.3 V DC power to DPTS

Connected to
DP motor,
DP original
sensor and
DP timing
sensor

GND

Ground

TIMIG

0/3.3 V DC

DPTS: On/Off

+3.3VPAP

3.3 V DC

3.3 V DC power to DPOS

GND

Ground

DPPAPER

0/3.3 V DC

DPOS: On/Off

DPMOTB2

0/24 V DC (pulse)

DP motor control signal

DPMOTB1

0/24 V DC (pulse)

DP motor control signal

DPMOTA2

0/24 V DC (pulse)

DP motor control signal

10

DPMOTA1

0/24 V DC (pulse)

DP motor control signal

YC20

+24VERASER

24V DC

24 V DC power to CL

Connected to
Eraser lamp

ERASER

0/3.3 V DC

CL: On/Off

YC22

THERM

Analog

Outer thermistor signal

Connected to
outer temperature sensor

+3.3V3

3.3 V DC

3.3 V DC power to OTEMS

AIRWET

Analog

Data signal

WETCLK

0/3.3 V DC (pulse) Clock signal

2-3-7

Description

2M4/2M5/2M6/2M7

(2) 3 in 1 20/21 ppm model

YC15
YC5

1 16

YC21

1 1

4 15

YC22

YC14

2 1

2 1 5

YC17

YC20

YC13

U13

U8

U5

U1
10

U14
U11

YC12

YC8

U2
1

12

Figure 2-3-7 Main PWB silk-screen diagram

Figure 2-3-8 Main PWB

2-3-8

YC18

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC5

+3.3V3

3.3 V DC

3.3 V DC power to APCPWB

Connected to
APC PWB

LONBN

0/3.3 V DC

Sample/hold signal

LDCONT

0/3.3 V DC

LD voltage control signal

PDN

0/3.3 V DC (pulse) Horizontal synchronizing signal

GND

Ground

LDENBN

0/3.3 V DC

Laser output enable signal

VIDEO

0/3.3 V DC (pulse) Video data signal (-)

VIDEON

0/3.3 V DC (pulse) Video data signal (+)

YC8

VOUT

Analog

Data signal

Connected to

MODE

0/3.3 V DC

Mode signal

CIS

AGND

Ground

+3.3VCIS

3.3 V DC

3.3 V DC power to CIS

CISVREF

1.1 V DC

1.1 V DC power output to VREF

SP

0/3.3 V DC (pulse) Vertical transfer pulse

CLK

0/3.3 V DC (pulse) Clock signal

LEDANODE

18 V DC

LEDB

0/6 V DC

LED control signal

10

LEDG

0/6 V DC

LED control signal

11

LEDR

0/6 V DC

LED control signal

12

AGND

Ground

YC12

GND

Ground

Connected to
Power
source PWB

GND

Ground

+24V1

24V DC

24 V DC power from PSPWB

PUSHSW

0/3.3 V DC

power SW signal

HEATREM

0/3.3 V DC

Heater On/Off signal

RELAY

DC0V/24V

Relay signal

PSSLEEPN

DC0V/24V

Sleep mode signal

ZCROSS

0/3.3 V DC (pulse) Zero-cross signal

+24V2

24V DC

24 V DC power from PSPWB

10

+24V2

24V DC

24 V DC power from PSPWB

YC13

GND

Ground

Connected to
high voltage
PWB

MISENS

0/3.3 V DC

Charge current signal

TCNT

PWM

Transfer current signal

MCNT

PWM

Main charger output control signal

RTHVDR

0/3.3 V DC

Transfer (reverse) bias output signal

HVCLK

0/3.3 V DC (pulse) Developer bias clock signal

+24V3

24V DC

2-3-9

Description

24 V DC power to PSPWB

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC14

THERM

Analog

TH detection signal

Connected to
relay PWB

GND

Ground

SECDATA

0/3.3 V DC

CS data signal

SECCLK

0/3.3 V DC (pulse) CS clock signal

+3.3V3

3.3 V DC

3.3 V DC power to RPWB

TONERSENS

0/3.3 V DC

Toner presence signal

REGIST

0/3.3 V DC

RS: On/Off

PULSE

0/3.3 V DC (pulse) Encorder plus signal

GND

Ground

10

MOTCLK

0/24 V DC (pulse)

MM clock signal

11

FANDRN

DC0V/24V

FM: On/Off

12

FEEDSOLDRN

DC0V/24V

PFSOL: On/Off

13

DUSOLDRN

DC0V/24V

DUSOL: On/Off

14

+24V3

24V DC

24 V DC power to RPWB

15

+24V3

24V DC

24 V DC power to RPWB

YC15

+3.3V3

3.3 V DC

3.3 V DC power to FTH

Connected to
fuser thermistor

FTHERM

Analog

Fuser thermistor detection signal

YC17

+24V3

24V DC

24 V DC power to PM

Connected to
polygon
motor

GND

Ground

POLONN

0/3.3 V DC

PM: On/Off

POLORDYN

0/3.3 V DC

Polygon motor ready signal

POLCLK

0/3.3 V DC (pulse) Polygon motor clock signal

YC18

SCMOTB1

0/24 V DC (pulse)

Scanner motor control signal

Connected to
scanner
motor

SCMOTB2

0/24 V DC (pulse)

Scanner motor control signal

SCMOTA1

0/24 V DC (pulse)

Scanner motor control signal

SCMOTA2

0/24 V DC (pulse)

Scanner motor control signal

YC20

+24VERASER

24V DC

24 V DC power to CL

Connected to
Eraser lamp

ERASER

0/3.3 V DC

CL: On/Off

2-3-10

Description

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC21

+3.3V2

3.3 V DC

Connected to
Operation
panel PWB

SCANN1

0/3.3 V DC (pulse) Plus signal

SCANN2

0/3.3 V DC (pulse) Plus signal

SCANN3

0/3.3 V DC (pulse) Plus signal

SCANN4

0/3.3 V DC (pulse) Plus signal

SCANN5

0/3.3 V DC (pulse) Plus signal

SCANN6

0/3.3 V DC (pulse) Plus signal

SCANN7

0/3.3 V DC (pulse) Plus signal

LEDON1

0/3.3 V DC

LED remote signal 1

10

LEDON2

0/3.3 V DC

LED remote signal 2

11

LEDON3

0/3.3 V DC

LED remote signal 3

12

LEDON4

0/3.3 V DC

LED remote signal 4

13

SENS1

0/3.3 V DC

Panel key signal 1

14

SENS2

0/3.3 V DC

Panel key signal 2

15

HPSW

HP: On/Off

HP: On/Off

16

GND

Ground

YC22

THERM

Analog

Outer thermistor signal

Connected to
outer temperature sensor

+3.3V3

3.3 V DC

3.3 V DC power to OTEMS

AIRWET

Analog

Data signal

WETCLK

0/3.3 V DC (pulse) Clock signal

2-3-11

Description
3.3 V DC power to OPWB

2M4/2M5/2M6/2M7

2-3-2 Relay PWB PWB

YC8

YC2 YC3 YC5 YC4


1

YC6
1

YC7
1

E
C

NC1

Figure 2-3-9 Relay PWB silk-screen diagram

Figure 2-3-10 Relay PWB

2-3-12

2M4/2M5/2M6/2M7
Connector

Pin

YC2

+24V3

24V DC

24 V DC power to DUSOL

Connected
to duplex
solenoid
(25/26 ppm
model)

DUSOLDRN

DC0V/24V

DUSOL: On/Off

YC3

+24V3

24V DC

24 V DC power to PFSOL

FFEDSOLDRN

DC0V/24V

PFSOL: On/Off

OUTA

0/24 V DC (pulse)

MM control signal

OUTB

0/24 V DC (pulse)

MM control signal

YC5

+24V3

24V DC

24 V DC power to FM

Connected
to fan motor

FANDRN

DC0V/24V

FM: On/Off

YC6

+24V3

24V DC

24 V DC power to TS

TONER SENSOR

DC0V/24V

TS: On/Off

GND

Ground

YC7

3.3V3

3.3 V DC

3.3 V DC power to CPWB

Connected
to container
PWB

SECCLK

0/3.3 V DC (pulse) Clock signal

SECDATA

0/3.3 V DC

Data signal

GND

Ground

YC8

3.3V3

3.3 V DCREG

3.3 V DC power to RS

Connected
to registration sensor

GND

Ground

REGIST

0/3.3 V DC

RS: On/Off

Connected
to paper
feed solenoid
YC4
Connected
to main
motor

Connected
to toner
sensor

Signal

I/O

Voltage

2-3-13

Description

2M4/2M5/2M6/2M7

2-3-3 Power source PWB

YC103
YC102
CSW

PSW
YC101

Figure 2-3-11 Power source PWB silk-screen diagram

Figure 2-3-12 Power source PWB

2-3-14

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC101

LIVE

120 V AC
220-240 V AC

AC power input

Connected to
AC inlet

NEUTRAL

120 V AC
220-240 V AC

AC power input

YC102

HEATER_COM

120 V AC
220-240 V AC

AC power output

Connected to
Fuser heater
lamp

NC

Not used

HEATER_LIVE

120 V AC
220-240 V AC

AC power output

YC103

+24V2

24 V DC

24 V DC power to MPWB

Connected to
main PWB

+24V2

24 V DC

24 V DC power to MPWB

PSSLEEPN

0/3.3 V DC

Sleep mode signal

ZCROSS

0/3.3 V DC (pulse) Zero-cross signal

RELAY

0/3.3 V DC

Relay signal

HEATREM

0/3.3 V DC

FH: On/Off

PUSHSW

0/3.3 V DC

PSW: On/Off

+24V1

24V DC

24 V DC power to MPWB

GND

Ground

10

GND

Ground

2-3-15

Description

2M4/2M5/2M6/2M7

2-3-4 FAX control PWB

CN1

12

CN4

CN3

1
2

LINE

Figure 2-3-13 FAX control PWB silk-screen diagram

220-230V Model

120V Model

Figure 2-3-14 FAX control PWB

2-3-16

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

CN3

MONSP

Analog

Speaker sound signal

Connected to
speaker

GND

Ground

CN4

HINT

0/3.3 V DC

Connected to
main PWB

GND

Ground

HSCCSB

0/3.3 V DC

SPI chip select signal

HSAD

0/3.3 V DC

SPI data output

GND

Ground

HSD

0/3.3 V DC

FH: On/Off

HSCLK

0/3.3 V DC (pulse) SPI clock signal

GND

Ground

RESB

0/3.3 V DC

Reset signal

10

+3.3V2

3.3 V DC

3.3 V DC power from MPWB

11

GND

Ground

12

+24V1

24 V DC

24 V DC power from MPWB

2-3-17

Description

2M4/2M5/2M6/2M7

2-3-5 Operation panel PWB

4 in 1 20/21,25/26 ppm model


SW12

GREEN

GREEN

SW1

DL3

SW16

DL2
SW3

DL5

SW6

YC2

SW19

SW20

SW21

SW22

SW23

SW24

SW33

SW15

GREEN

SW9

1
SW13

SW31

GREEN

GREEN

SW2

SW4
SW7

DL6

DL4

DL9

SW10

WHITE
SW14

X1

SW25

SW16

SW27

SW28

SW29

SW30

SW19

SW20

SW21

SW22

SW23

SW24

SW32

GREEN

SW5

SW11

SW8

LCD1

10

DL7

GREEN

ORENGE

DL1

DL8

SW18

SW17

SW16

SW15

3 in 1 25/26 ppm model


SW12

GREEN

GREEN

SW1

DL3

DL2
SW3

YC2

SW33

GREEN

SW9

DL5

1
SW13

SW31

GREEN

GREEN

SW2

SW4

DL9

SW10

DL6

DL4

WHITE
SW14

X1

SW25

SW16

SW27

SW28

SW29

SW30

SW32
SW11

LCD1

10
SW18

GREEN

ORENGE

DL1

DL8

SW17

3 in 1 20/21 ppm model


DL8

DL19

3
DL15

YC2

K4

K3

K2

K1

DL9

DL1
DL11

DL4

DL2

K6

K5

K10

1
DL10
DL16

DL17

DL18

K8

DL3

DL24

K9

DL20
DL12

DL13
DL14

DL21

DL6

DL5

K7

DL7

DL22

Figure 2-3-15 Operation panel PWB silk-screen diagram

2-3-18

DL23

2M4/2M5/2M6/2M7

4 in 1 20/21,25/26 ppm model

3 in 1 25/26 ppm model

3 in 1 20/21 ppm model

Figure 2-3-16 Operation panel PWB

2-3-19

2M4/2M5/2M6/2M7
Connector

Pin

Signal

I/O

Voltage

YC2

+3.3HPSW

3.3 V DC

3.3 V DC power to HPS

Connected to
home position sensor

GND

Ground

HPSW

0/3.3 V DC

HPS: On/Off

2-3-20

Description

2M4/2M5/2M6/2M7

2-4-1 Maintenance kits


2-4 Appendixes

(1) Maintenance kits


Maintenance part name
Name used in service
MK-1110/Maintenance kit
(100,000 pages)

Name used in parts list


MK-1110/MAINTENANCE KIT
(for metric)

Parts No.

Alternative
part No.

1702M75NX0

072M75NX0

Drum unit

DK-1110

Developer unit

DV-1110

Transfer roller

PARTS ROLLER TRANSFER E SP

Paper feed pulley

PARTS ROLLER FEED ASSY SP

1702M76UX0

072M76UX0

Lower paper feed guide


Toner disposal box
MK-1112/Maintenance kit
(100,000 pages)

PARTS FRAME FEED BOTTOM


ASSY SP
WT-1110
MK-1112/MAINTENANCE KIT
(for inch)

Drum unit

DK-1110

Developer unit

DV-1110

Transfer roller

PARTS ROLLER TRANSFER U SP

Paper feed pulley

PARTS ROLLER FEED ASSY SP

Lower paper feed guide


Toner disposal box

PARTS FRAME FEED BOTTOM


ASSY SP
WT-1110

* : Use a maintenance kit that fulfills requirements.


Using a wrong maintenance kit will cause image blurring and toner contamination, etc. due to the difference of the length of the transfer roller.

2-4-1

2M4/2M5/2M6/2M7

2-4-2 Procedure for replacing Maintenance kit


(1) Checking the components included and preparing the paper-feed replacement
unit for installation
Procedure
1. Unpack the maintenance kit and
remove the disposal box.
2. Remove the transfer roller, and then
remove the top spacer.

Disposal box

Top spacer
Transfer roller

Figure 2-4-1
3. Hold the left and right handholds and
take the paper-feed replacement unit
out.
4. Remove the developer unit, Lower
paper feed guide, drum unit, paper feed
pulley and handle R/L.

Developer unit
Lower paper feed guide
Drum unit

Paper feed pulley


Handle L
Handle R

Paper-feed
replacement unit
Figure 2-4-2

2-4-2

2M4/2M5/2M6/2M7

Inner spacer
5. Remove the inner spacers and bottom
spacers and stow the handholds.

Handle

Bottom spacer

Paper-feed
replacement unit
Figure 2-4-3

2-4-3

2M4/2M5/2M6/2M7

(2) Preparing the machine


Procedure
6. Turned off and turn power off by
pressing the power switch.
Make sure the Processing indicator and
the Attention indicator are turned off.

Power switch

Figure 2-4-4

7. Unplug the power cable from the wall


outlet.

Figure 2-4-5

8. Gently press on both the left and right


sides of the cassette cover and pull.

Cassette cover
Figure 2-4-6

2-4-4

2M4/2M5/2M6/2M7

9. Open the front cover.

Front cover

Figure 2-4-7

10. Pull out the toner container.

Toner container

Figure 2-4-8

* : Do not close the front cover.


* : Do not close the front cover while the
toner container is not installed, otherwise, the cover-open detecting lever
may be damaged.

Front cover

Figure 2-4-9

2-4-5

2M4/2M5/2M6/2M7

11. Open the rear cover.

Rear cover
Figure 2-4-10

(3) Detaching the Drum unit


Procedure
1. Insert the handholds L and R supplied
into the left and right sides of the drum
unit.

Handle L
Handle R

Figure 2-4-11

2. Holding the handholds at both sides,


remove the drum unit.

Durm unit
Figure 2-4-12

2-4-6

2M4/2M5/2M6/2M7

(4) Detaching the developer unit


Procedure
1. Remove the developer unit by holding
both of its ends.

Developer unit

Figure 2-4-13

(5) Detaching the toner disposal box


Procedure
1. Take out the waste toner box by holding
it in the middle.

Toner disposal box


Figure 2-4-14

2-4-7

2M4/2M5/2M6/2M7

2. Produce the new waste toner box from


the MK kit, remove its sealing cap, and
fit the sealing cap to the old waste toner
box.

Figure 2-4-15

(6) Detaching and refitting the paper feed pulley and lower paper feed guide
Procedure
1. Close the rear cover.
2. Take out the paper-feed replacement
unit from the maintenance kit.
3. Lift the unit and place it on the replacement unit with the front side facing
down.

Paper-feed replacement unit


Figure 2-4-16

4. Raise the lever at the lower paper feed


guide and slide the lower paper feed
guide by holding the rib.

Lib
Lever
2

Lower paper feed guide


Figure 2-4-17

2-4-8

2M4/2M5/2M6/2M7

5. Remove the lower paper feed guide in


the reverse direction of its sliding
direction and pull askew and upwards.

Lower paper feed guide


Figure 2-4-18

6. Detaching the paper feed pulley


1.Open the rear cover.
Note:
Perform steps while checking the feed
roller from the paper feed side.
2.Raise the left side lever of the roller
holder.
2.Slide the roller holder leftward.
3.Slide the paper feed pulley.
4.Pull the feed roller by turning it.

Left roller holder


2

Roller feed assy


1
3
6

Paper feed
pulley
Figure 2-4-19

2-4-9

2M4/2M5/2M6/2M7

7. Refitting the paper feed pulley


1.Insert the new paper feed pulley onto
the right side axle of the roller holder.
2.Turn the paper feed pulley.
3.Turn the paper feed pulley so that its
boss and the cutout on the right-side
roller holder mate with each other.
4.Slide the left-side roller holder.
* : Confirm that it is clicked in and locked.

Right roller holder


3

2
1

Figure 2-4-20
8. Using the reverse procedure of
removing the lower feed guide, insert
the right side first, then the left side into
the machine. Insert bosses into the
holes on the main unit.

Lower paper
feed guide

Figure 2-4-21

2-4-10

2M4/2M5/2M6/2M7

9. Slide the unit leftwards while holding


the rib at the lower paper feed guide.
* : Make sure the pawls are firmly latched.

Click!

Figure 2-4-22

10. Lift the machine from the replacement


unit and move it in the place where it
was originally installed.

Figure 2-4-23

2-4-11

2M4/2M5/2M6/2M7

(7) Refitting the toner disposal box


Procedure
1. Open the rear cover.

Rear cover
Figure 2-4-24

2. Install the new toner disposal box in the


machine.

Toner disposal box

Figure 2-4-25

(8) Refitting the developer unit


Procedure
1. Install the new developer unit in the
machine by holding both of its ends.
Insert the unit along the guides on both
sides.

Guide

Guide
Developer unit
Figure 2-4-26

2-4-12

2M4/2M5/2M6/2M7

2. Remove the developer cover by raising


the levers on it.

Devloper cover

Lever
Figure 2-4-27

(9) Refitting the drum unit


Procedure
1. Install the new drum unit in the machine
by holding both of its ends.
Insert the unit along the guides on both
sides.

Drum unit
Figure 2-4-28

2. Seat the drum unit in position by


pressing the knobs on its ends and
remove the drum cover.

Drum cover
Figure 2-4-29

2-4-13

2M4/2M5/2M6/2M7

(10) Detaching and refitting the transfer roller


Procedure
1. Detaching the transfer roller:
Pull the release lever of the transfer
roller at the gear side, unlatch its hook,
then lift the transfer roller.

Transfer roller
Lever

Figure 2-4-30

2. Using the reverse procedure of


removing the transfer roller, insert the
left side first into the bush,and then
attach the other side.Insert the hooks
first into the machine,and then push
down it to lock.
* : Push in firmly until you hear a click
sound.

Hook

Figure 2-4-31

3. Close the rear cover.

Figure 2-4-32
2-4-14

2M4/2M5/2M6/2M7

4. Install the toner container in the


machine.
* : Push in firmly until you hear a click
sound.

Toner container

Figure 2-4-33

(11) Notice after replacing maintenance kit


3 in 1 25/26 ppm model, 4 in 1 20/21,25/26 ppm model
Procedure
1. Insert the power plug and turn the
power switch on.
2. Press the Menu key.
3. In the Menu. menu screen, press cursor
key to select System menu.Press the
OK key.
4. In the System setting menu screen,
press cursor key to select Adjust /
maint.Press the OK key.
5. In the Adjust / maint. menu screen,
press cursor key to select Service Setting.Press the OK key.
6. In the Service Setting menu screen,
press cursor key to select Maintenance.Press the OK key.

Menu
: System Menu

System Menu
: Adjust /maint.

Adjust /maint.
: Service Setting

* : During the MK replacement, the key is


operative only when Replace MK is displayed (MK Counter: 100,000 or more).
* : If the Administrator ID entry display
appears, use the numeric keys to enter
the Administrator ID (4 digits) and press
OK key. The default setting is 2500 for
the 25/26 ppm model, 2000 for the 20/
21 ppm model.

Service Setting
: Maintenance

Figure 2-4-34

2-4-15

2M4/2M5/2M6/2M7
3 in 1 20/21 ppm model
Procedure
1. Insert the power plug and turn the
power switch on.
2. Make sure the Processing indicator and
the Attention indicator are turned on,
press and hold both Stop/Reset and
Mode Select key for more than 5 seconds.
* : Perform the above while the front cover
is opened.
3. When the Processing indicator has
turned on, turn power off by pressing
the power switch.
4. Close the front cover.
5. When power is turned on by pressing
the power key, settings are activated.
* : During activation, Processing and
Attention are lit up. It will take approximately ten minutes.
* : Do not turn power off during activation.
6. Activation is finished when Attention is
lit.
Figure 2-4-35

2-4-16

2M4/2M5/2M6/2M7

(12) Procedure for only replacing Drum unit


3 in 1 25/26 ppm model, 4 in 1 20/21,25/26 ppm model
Procedure
1. Open the rear cover.
2. Remove the drum unit.
(see page P.2-4-6)
3. Install the new drum unit in the
machine.
(see page P.2-4-13)
4. Close the rear cover.
5. Insert the power plug and turn the
power switch on.
6. Press the Menu key.
7. In the Menu. menu screen, press cursor
key to select System menu.Press the
OK key.
8. In the System setting menu screen,
press cursor key to select Adjust maintenance.Press the OK key.
9. In the Adjust maintenance menu
screen, press cursor key to select Service Setting.Press the OK key.
10. In the Service Setting menu screen,
press cursor key to select New
Drum.Press the OK key.
* : If the Administrator ID entry display
appears, use the numeric keys to enter
the Administrator ID (4 digits) and press
OK key. The default setting is 2500 for
the 25/26 ppm model, 2000 for the 20/21 ppm model.

Menu
: System Menu

System Menu
: Adjust /maint.

Adjust /maint.
: Service Setting

Service Setting
: New Drum

Figure 2-4-36
3 in 1 20/21 ppm model
Procedure
1. Open the rear cover.
2. Remove the drum unit.
(see page P.2-4-6)
3. Install the new drum unit in the
machine.
(see page P.2-4-13)
4. Close the rear cover.
5. Open the front cover.
6. Insert the power plug and turn the
power switch on.
7. Make sure the Processing indicator and
the Attention indicator are turned on,
press and hold both Stop/Reset and
Quiet Mode key for more than 5 seconds.
8. Follow the same steps as step 3 and
later, Notice after replacing maintenance kit.
Figure 2-4-37
2-4-17

2M4/2M5/2M6/2M7

(13) Procedure for only replacing Developer unit


3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model
Procedure
1. Open the front cover.
2. Pull out the toner container.
* : Do not close the front cover.
3. Open the rear cover.
4. Remove the drum unit.
(see page P.2-4-6)
5. Remove the developer unit.
(see page P.2-4-7)
6. Install the new developer unit in the
machine.(see page P.2-4-12)
7. Install the toner container in the
machine.
* : Do not close the front cover.
8. Install the drum unit in the machine.
(see page P.2-4-13)
9. Close the rear cover.
10. Insert the power plug and turn the
power switch on.
11. Press the Menu key.
12. In the Menu. menu screen, press cursor
key to select System menu.Press the
OK key.
13. In the System setting menu screen,
press cursor key to select Adjust maintenance.Press the OK key.
14. In the Adjust maintenance menu
screen, press cursor key to select Service Setting.Press the OK key.

Menu
: System Menu

System Menu
: Adjust /maint.

Adjust /maint.
: Service Setting

Service Setting
: New developer

Figure 2-4-38
15. In the Service Setting menu screen,
press cursor key to select New Developer.Press the OK key.
* : If the Administrator ID entry display appears, use the numeric keys to enter the Administrator ID (4 digits) and press OK key. The default setting is 2500 for the 25/26 ppm model, 2000 for the 20/21 ppm
model.

2-4-18

2M4/2M5/2M6/2M7

3 in 1 20/21 ppm model


Procedure

1. Open the front cover.


2. Pull out the toner container.
* : Do not close the front cover.
3. Open the rear cover.
4. Remove the drum unit.
(see page P.2-4-6)
5. Remove the developer unit.
(see page P.2-4-7)
6. Install the new developer unit in the
machine.(see page P.2-4-12)
7. Install the toner container in the
machine.
* : Do not close the front cover.
8. Install the drum unit in the machine.
(see page P.2-4-13)
9. Close the rear cover.
10. Insert the power plug and turn the
power switch on.
Figure 2-4-39
11. Make sure the Processing indicator and
the Attention indicator are turned on,
press and hold both Mode Select and
Quiet Mode key for more than 5 seconds.
12. Follow the same steps as step 3 and
later, Notice after replacing maintenance kit.

2-4-19

2M4/2M5/2M6/2M7

2-4-3 Cleaning the Machine


To avoid print quality problems, the interior of the machine must be cleaned with every toner container replacement.

(1) Interior of the Machine


1. Open the rear cover.

Rear cover
Figure 2-4-40

2. Use a clean, lint-free cloth to wipe dust


and dirt off the front and rear registration rollers and conveying unit.
* : Take care not to touch the drum and
transfer roller (black) during cleaning.

Front registration roller

Conveying Unit
Drum

Transfer roller

Rear registration roller


Figure 2-4-41

2-4-20

2M4/2M5/2M6/2M7

(2) Slit Glass Cover


* : 3 in 1 25/26 ppm model, 4 in 1 20/21, 25/26 ppm model only
1. Open the DP or Original Cover.

Figure 2-4-42

2. Remove the slit glass cover.


3. Using a cleaning cloth, clean the front
and back sides of the slit glass cover to
remove dusts and dirt.
Clean the surface of the slit glass.

Slit glass cover


Slit glass

* : The slit glass with a soft cloth moistened with alcohol or a diluted neutral
detergent.
* : Make sure the slit glass has dried completely before replacing it.Do not use
organic solvents or other strong chemicals.
Figure 2-4-43
* : To avoid print quality problems, the interior of the machine must be cleaned with every toner container
replacement.Interior of the Machine.

2-4-21

2M4/2M5/2M6/2M7

2-4-4 Appendixes
(1) Repetitive defects gauge

First occurrence of defect

[24.6 mm/
[30.0 mm/1

7/32"]

Upper regist roller


3/16"] Charger roller

[30.6 mm/1

7/32"]

Magnet roller (Developer unit)

[37.7 mm/1
[41.5 mm/1

1/2"]
5/8"]

Lower regist roller


Transfer roller

[56.5 mm/2

7/32"]

Press roller (Fuser unit)

[63.0 mm/2

1/2"]

Heat roller (Fuser unit)

[75.9 mm/3 "] Drum (Drum unit)

2-4-22

1
1 LIVE

4
4 NEUTRAL

YC102

YC101

RELAY
1
3
2
1
LIVE
2

1
1

Fuser unit

NEUTRAL

FH
FTS

2-4-23
FM

TS

I2 C Bus I/F

FRAM

RS

WE
BK

RD

3
2
1

WE
GY
BE
YW

MM

3
2
1

1
2

+24V3
FANDRN

1
2
3

1
2
3
4

1
2

1
2
3

YC6

4
3
2
1

1
2 YC8
3

1
2
YC7
3
4

4
3
2
1

MCS

YC4

1
YC5
2

1
2
3

1
2

YC3

YC2

THERM
+3.3V3
AIRWET
WETCLK

+24V3
+24V3
DUSOLDRN
FEEDSOLDRN
FANDRN
MOTCLK
GND
PULSE
REGIST
TONERSENS
+3.3V3
SECCLK
SECDATA
GND
THERM

1
2
3
4

YC14

1
2
YC22
3
4

15
14
13
12
11
10
9
8
7
6
5
4
3
2
1

YC17

YC2

1
2
3
4
5

YC5

1
2
3
4
5
6
7
8
9
10
11
12

1
2
3
4
5
6
7
8

YC16

10
9
8
7
6
5
4
3
2
1

4
3
2
1

1
2
3

YC19

YC18

YC8

1
2
3
4
5
6
7
8
9
10
11
12

1
2
3
4
5
6
7
8
9
10
11
12

1
2
3
4
5

1
2
3

10
9
8
7
6
5
4
3
2
1

4
3
2
1

+24V1
GND
+3.3V2
RESB
GND
HSCLK
HSD
GND
HSAD
HSCCSB
GND
HINT

1
2
3
4

1
2
3
4
5
6
7
8
9
10
11
12

YC1

5
4
3
2
1

1
2
3
4
5
6
7
8

5
4
3
2
1

1
2
3
1
2
3
3
2
1

1
2
3
1
2
3
3
2
1

DPMOTA1
4
DPMOTA2
3
DPMOTB1
2
DPMOTB2
1

LINE

12
11
CN1
10
9
8
7
CN4
6
5
1
4
CN3
2
3
2
1

+24V3
GND
POLONN
POLORDYN
POLCLK

+3.3V3
LONBN
LDCONT
PDN
GND
LDENBN
VIDEO
VIDEON

+3.3VEXIT
GND
EXIT

DPMOTA1
DPMOTA2
DPMOTB1
DPMOTB2
DPPAPER
GND
+3.3VPAP
TIMING
GND
+3.3VTMG

SCMOTB1
SCMOTB2
SCMOTA2
SCMOTA1

VOUT
MODE
AGND
+3.3VCIS
CISVREF
SP
CLK
LEDANODE
LEDB
LEDG
LEDR
AGND

+3.3VHPSW
GND
HPSW

YC2

2
1

2
1

ISUM

DUS

DPTS

DPOS

FAX control unit

APC PWB
PM
MONSP
1
GND
2

HPS

CIS

DPM

Laser scanner unit (LSU)

OTEMS

+3.3V3REG
GND
REGIST

+3.3V3
SECCLK
SECDATA
GND

2
1

+24V3
TONER SENSOR
GND

OUTA
OUTB

1
2

1
2

+24V3
1
FFEDSOLDRN 2

DUSOLDRN

YC-B

CPWB

2
2
1

YC-T
1
2

Transfer roller

PFSOL

HVPWB

DUSOL

PSPWB

25ppm model only

YC-M
1
2

Charger roller
1
2

YC101

ENGINE
CPU

YC15

DDR1 MEMORY

+24V3

YC103
1
2

YC13

+24V3

2
1

1
2

7
6
5
4
3
2
1

YC12

GND
PANTXD
PANRXD
PRESETN
+3.3V2
HPSW
VBKL

1
2
3

1
2

+24V3
HVCLK
RTHVDR
MCNT
TCNT
MISENS
GND

YC20

DEBUGGER
SERIAL I/F

1
2
3
4
5
6
7

+24V2
10 10
+24V2
9 9
PSSLEEPN
8 8
ZCROSS
7 7
RELAY
6 6
HEATREM
5 5
PUSHSW
4 4
+24V1
3 3
GND
2 2
GND
1 1

1
2

+24V2

1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
10 10

1
2

YC6

1
2
3
4
5
6
7

SRRIAL I/F
1
2
3

+3.3V3
FTHERM

CSW

+24VERASER
ERASER

USB
CPU

PSW

ELPWB

LAN
OPWB

FTH

AC IN

2M4/2M5/2M6/2M7

(2) Wiring diagram

3 in1 25/26 ppm model / 4 in1 20/21,25/26 ppm model


Document processor (DP)
4 in 1 model only

SPEAKER

FAXPWB

MPWB

CEBU ASIC

Developer
RPWB

1
1 LIVE

4
4 NEUTRAL

YC102
RELAY
3

1
3
2
1

YC-T

YC101

LIVE

3
2
1

Fuser unit

1
1

NEUTRAL

FH
FTS

2-4-24
FM

TS

I C Bus I/F

FRAM

RS

3
2
1

WE
GY
BE
YW

WE
BK

RD

1
2

+24V3
FANDRN

1
2
3

1
2
3
4

1
2

1
2
3

OTEMS

+3.3V3REG
GND
REGIST

+3.3V3
SECCLK
SECDATA
GND

2
1

+24V3
TONER SENSOR
GND

OUTA
OUTB

YC6

4
3
2
1

1
2 YC8
3

1
2
YC7
3
4

4
3
2
1

MCS

YC4

YC3

YC2

1
YC5
2

1
2
3

1
2

1
2

+24V3
1
FFEDSOLDRN 2

1
2

1
2
DUSOLDRN

YC-B

CPWB

MM

Transfer roller
2
1

HVPWB

1
2

PSPWB

PFSOL

YC-M
1
2

Charger roller

+24V3

YC101
THERM
+3.3V3
AIRWET
WETCLK

+24V3
+24V3
DUSOLDRN
FEEDSOLDRN
FANDRN
MOTCLK
GND
PULSE
REGIST
TONERSENS
+3.3V3
SECCLK
SECDATA
GND
THERM

1
2
3
4

YC14

1
2
YC22
3
4

15
14
13
12
11
10
9
8
7
6
5
4
3
2
1

YC15

ENGINE
CPU

2
1

YC103
1
2

YC13

YC12

DDR1 MEMORY

1
2

1
2

7
6
5
4
3
2
1

YC20
+24V3

DUSOL

+24V3
HVCLK
RTHVDR
MCNT
TCNT
MISENS
GND

+24V2
10 10
+24V2
9 9
PSSLEEPN
8 8
ZCROSS
7 7
RELAY
6 6
HEATREM
5 5
PUSHSW
4 4
+24V1
3 3
GND
2 2
GND
1 1

1
2

1
2
3
4
5

YC5

YC17

4
3
2
1

1
2
3
4
5
6
7
8
9
10
11
12

1
2
3
4
5
6
7
8

YC18

YC8

YC21

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

1
2
3
4
5

4
3
2
1

+24V3
GND
POLONN
POLORDYN
POLCLK

+3.3V3
LONBN
LDCONT
PDN
GND
LDENBN
VIDEO
VIDEON

SCMOTB1
SCMOTB2
SCMOTA2
SCMOTA1

VOUT
MODE
AGND
+3.3VCIS
CISVREF
SP
CLK
LEDANODE
LEDB
LEDG
LEDR
AGND

+3.3V2
SCANN1
SCANN2
SCANN3
SCANN4
SCANN5
SCANN6
SCANN7
LEDON1
LEDON2
LEDON3
LEDON4
SENS1
SENS2
HPSW
GND

YC2

5
4
3
2
1

1
2
3
4
5
6
7
8

1
2
3

25ppm model only

1
2
3
4
5
6
7

1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
10 10

1
2

DEBUGGER
SERIAL I/F
1
2
3

+3.3V3
FTHERM

CSW

+24VERASER
ERASER

+24V2

PSW

ELPWB

USB

5
4
3
2
1

YC1

1
2
3
4
5
6
7
8
9
10
11
12

+3.3VHPSW
GND
HPSW

2
1

2
1

CIS

HPS

ISUM

OPWB

FTH

AC IN

2M4/2M5/2M6/2M7

3 in1 model by 20/21 ppm

Laser scanner unit (LSU)

APC PWB
PM

MPWB

CEBU ASIC

Developer
RPWB

KYOCERA Document Solutions America, Inc.


Headquarters
225 Sand Road,
Fairfield, New Jersey 07004-0008, USA
Phone: +1-973-808-8444
Fax: +1-973-882-6000

KYOCERA Document Solutions Asia Limited


16/F.,Mita Centre, 552-566, Castle Peak Road
Tsuenwan, NT, Hong Kong
Phone: +852-2610-2181
Fax: +852-2610-2063

Latin America

KYOCERA Document Solutions


(Thailand) Corp., Ltd.

8240 NW 52nd Terrace Dawson Building, Suite 100


Miami, Florida 33166, USA
Phone: +1-305-421-6640
Fax: +1-305-421-6666

335 Ratchadapisek Road, Bangsue, Bangkok 10800,


Thailand
Phone: +66-2-586-0333
Fax: +66-2-586-0278

KYOCERA Document Solutions Canada, Ltd.

KYOCERA Document Solutions


Singapore Pte. Ltd.

6120 Kestrel Rd., Mississauga, ON L5T 1S8,


Canada
Phone: +1-905-670-4425
Fax: +1-905-670-8116

KYOCERA Document Solutions


Mexico, S.A. de C.V.
Calle Arquimedes No. 130, 4 Piso, Colonia Polanco
Chapultepec, Delegacion Miguel Hidalgo,
Distrito Federal, C.P. 11560, Mxico
Phone: +52-555-383-2741
Fax: +52-555-383-7804

KYOCERA Document Solutions Brazil, Ltda.


Av.Tambore,1180 Mod.B-09 CEP 06460-000
Tambore-Barueri-SP, Brazil
Phone: +55-11-4195-8496
Fax: +55-11-4195-6167

KYOCERA Document Solutions


Australia Pty. Ltd.
Level 3, 6-10 Talavera Road North Ryde N.S.W, 2113,
Australia
Phone: +61-2-9888-9999
Fax: +61-2-9888-9588

KYOCERA Document Solutions


New Zealand Ltd.
1-3 Parkhead Place, Albany, Auckland 1330,
New Zealand
Phone: +64-9-415-4517
Fax: +64-9-415-4597

12 Tai Seng Street #04-01A,


Luxasia Building, Singapore 534118
Phone: +65-6741-8733
Fax: +65-6748-3788

KYOCERA Document Solutions


Hong Kong Limited
16/F.,Mita Centre, 552-566, Castle Peak Road
Tsuenwan, NT, Hong Kong
Phone: +852-2429-7422
Fax: +852-2423-2159

KYOCERA Document Solutions


Taiwan Corporation
6F., No.37, Sec. 3, Minquan E. Rd.,
Zhongshan Dist., Taipei 104, Taiwan R.O.C.
Phone: +886-2-2507-6709
Fax: +886-2-2507-8432

KYOCERA Document Solutions Korea Co., Ltd.


18F, Kangnam bldg, 1321-1,
Seocho-Dong, Seocho-Gu, Seoul, Korea
Phone: +822-6933-4050
Fax: +822-747-0084

KYOCERA Document Solutions


India Private Limited
First Floor, ORCHID CENTRE
Sector-53, Golf Course Road, Gurgaon 122 002,
India
Phone: +91-0124-4671000
Fax: +91-0124-4671001

KYOCERA Document Solutions Europe B.V.


Bloemlaan 4, 2132 NP Hoofddorp,
The Netherlands
Phone: +31-20-654-0000
Fax: +31-20-653-1256

KYOCERA Document Solutions Nederland B.V.


Beechavenue 25, 1119 RA Schiphol-Rijk,
The Netherlands
Phone: +31-20-5877200
Fax: +31-20-5877260

KYOCERA Document Solutions (U.K.) Limited


8 Beacontree Plaza,
Gillette Way Reading, Berkshire RG2 0BS,
United Kingdom
Phone: +44-118-931-1500
Fax: +44-118-931-1108

KYOCERA Document Solutions Italia S.p.A.


Via Verdi, 89/91 20063 Cernusco s/N.(MI),
Italy
Phone: +39-02-921791
Fax: +39-02-92179-600

KYOCERA Document Solutions Belgium N.V.


Sint-Martinusweg 199-201 1930 Zaventem,
Belgium
Phone: +32-2-7209270
Fax: +32-2-7208748

KYOCERA Document Solutions France S.A.S.


Espace Technologique de St Aubin
Route de IOrme 91195 Gif-sur-Yvette CEDEX,
France
Phone: +33-1-69852600
Fax: +33-1-69853409

KYOCERA Document Solutions


Deutschland GmbH
Otto-Hahn-Strasse 12, 40670 Meerbusch,
Germany
Phone: +49-2159-9180
Fax: +49-2159-918100

KYOCERA Document Solutions Austria GmbH


Eduard-Kittenberger-Gasse 95, 1230 Vienna,
Austria
Phone: +43-1-863380
Fax: +43-1-86338-400

KYOCERA Document Solutions Nordic AB


Esbogatan 16B 164 75 Kista, Sweden
Phone: +46-8-546-550-00
Fax: +46-8-546-550-10

KYOCERA Document Solutions Norge NUF


Postboks 150 Oppsal, 0619 Oslo,
Norway
Phone: +47-22-62-73-00
Fax: +47-22-62-72-00

KYOCERA Document Solutions Danmark A/S


Ejby Industrivej 60, DK-2600 Glostrup,
Denmark
Phone: +45-70223880
Fax: +45-45765850

KYOCERA Document Solutions Portugal Lda.


Rua do Centro Cultural, 41 (Alvalade) 1700-106 Lisboa,
Portugal
Phone: +351-21-843-6780
Fax: +351-21-849-3312

KYOCERA Document Solutions Espana, S.A.

KYOCERA Document Solutions


South Africa (Pty) Ltd.

Edificio Kyocera, Avda. de Manacor No.2,


28290 Las Matas (Madrid), Spain
Phone: +34-91-6318392
Fax: +34-91-6318219

49 Kyalami Boulevard,
Kyalami Business Park 1685 Midrand, South Africa
Phone: +27-11-540-2600
Fax: +27-11-466-3050

KYOCERA Document Solutions Finland Oy

KYOCERA Document Solutions Russia LLC

Atomitie 5C, 00370 Helsinki,


Finland
Phone: +358-9-47805200
Fax: +358-9-47805390

Botanichesky pereulok 5, Moscow, 129090,


Russia
Phone: +7(495)741-0004
Fax: +7(495)741-0018

KYOCERA Document Solutions


Europe B.V., Amsterdam (NL) Zrich Branch

KYOCERA Document Solutions Middle East

Hohlstrasse 614, 8048 Zrich,


Switzerland
Phone: +41-44-9084949
Fax: +41-44-9084950

Dubai Internet City, Bldg. 17,


Office 157 P.O. Box 500817, Dubai,
United Arab Emirates
Phone: +971-04-433-0412

KYOCERA Document Solutions Inc.


2-28, 1-chome, Tamatsukuri, Chuo-ku
Osaka 540-8585, Japan
Phone: +81-6-6764-3555
http://www.kyoceradocumentsolutions.com

2012 KYOCERA Document Solutions Inc.


is a trademark of KYOCERA Corporation

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