CambridgeGuideHandout Numbered C4Iweb
CambridgeGuideHandout Numbered C4Iweb
CambridgeGuideHandout Numbered C4Iweb
Communication
Integration
n GATHERING INFORMATION
Exploration of patients problems
TM
MCAP ONLINE
Attending to flow
n BUILDING RELATIONSHIP
Using appropriate non-verbal behaviour
Developing rapport
37. Contracts with patients next steps for patient and physician Safety
nets, explaining possible unexpected outcomes, what to do if the plan
is not working, when and how to seek help
38. Safety nets, explaining possible unexpected outcomes, what to do if
plan is not working, when and how to seek help
2.
Kurtz S, Silverman J, and Draper J (1998) Teaching and Learning Communication Skill in
Medicine, Oxford, UK: Radcliffe Medical Press
Silverman J, Kurtz S, and Draper J (1998) Skills for Communicating with Patients. Oxford,
UK: Radcliffe Medical Press.