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    Sample20jenny20job20seeker20long Form20resume

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    Ahmed Isa
    Jenny Job Seeker is seeking a position with HPS and has over 15 years of experience in customer service, counseling, education, and management. She is bilingual in Spanish and willing to travel 50% of the time. Her experience includes managing a busy bicycle shop service department, counseling interns, and coordinating after-school programs. She increased profits and customer satisfaction in multiple roles through developing strong customer relationships and training employees.

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    Sample20jenny20job20seeker20long Form20resume

    Uploaded by

    Ahmed Isa
    115 views3 pages
    Jenny Job Seeker is seeking a position with HPS and has over 15 years of experience in customer service, counseling, education, and management. She is bilingual in Spanish and willing to travel 50% of the time. Her experience includes managing a busy bicycle shop service department, counseling interns, and coordinating after-school programs. She increased profits and customer satisfaction in multiple roles through developing strong customer relationships and training employees.

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    Jenny Job Seeker is seeking a position with HPS and has over 15 years of experience in customer service, counseling, education, and management. She is bilingual in Spanish and willing to travel 50% of the time. Her experience includes managing a busy bicycle shop service department, counseling interns, and coordinating after-school programs. She increased profits and customer satisfaction in multiple roles through developing strong customer relationships and training employees.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    115 views3 pages

    Sample20jenny20job20seeker20long Form20resume

    Uploaded by

    Ahmed Isa
    Jenny Job Seeker is seeking a position with HPS and has over 15 years of experience in customer service, counseling, education, and management. She is bilingual in Spanish and willing to travel 50% of the time. Her experience includes managing a busy bicycle shop service department, counseling interns, and coordinating after-school programs. She increased profits and customer satisfaction in multiple roles through developing strong customer relationships and training employees.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Jenny Job Seeker

    123-456-7890
    Willing to travel 50%
    Bilingual (Spanish)

    jennyjobseeker@email.com
    Currently residing Cleveland, OH
    Non-smoker
    I am seeking a position with HPS.

    Objective Statement
    As a result of my skills, experience and education I am capable of being a long-term member of your
    team by providing empathic support for pet owners, enhancing relationships with clients, and
    improving efficiency in documentation and communication.
    Selected Accomplishments
    As a service writer at Atwaters, I carefully considered the owners needs, desires, safety,
    budget, and equipment condition leading to the highest average repair invoices and being the
    most requested employee in the service department
    Completed over 150 hours in a clinical counseling internship at Island Seminary resulting in
    consistently positive reviews from my clinical supervisor based upon collaboration with other
    trainees, client case notes, treatment plans, clinical skills and the ability to develop client
    rapport
    Established strong customer relationships at TMO resulting in repeat sales and service
    requests leading to an increase in profits every year, both in product and service, resulting in a
    significant store expansion in 2007
    Trained employees of 6 different bicycle shops in effective selling of service which resulted in:
    raising the average invoice amount, improving communication skills, increasing attention to
    detail, and gaining empathy for the customers situation
    Employment History
    SGW School, Liberty, Ohio
    August 2012-Present
    After Care Coordinator, Extended Care Assistant Teacher, & Substitute Teacher
    SGW is a non-profit, non-discriminatory educational organization, welcoming children from preschool through grade eight
    of all races, religions and national origins.

    Provide structure and care for up to 60 students for up 3 hours after the school day
    Ohio Department of Education Student Aide certified and first aid certified
    Assisted in leading a class of 8 preschool and kindergarteners in a sit down meal and
    structured afternoon of activities

    Atwaters Bike Shop, Akron, Ohio


    Service Manager

    2003-2004, & 2008-2012

    Ohios oldest and best known bicycle shop has four locations throughout Ohio, and has served their customers with the
    best in bicycle sales and service since 1940.

    Managed the work of 10 service staff at one of the largest volume bicycle shops in the country,
    leading to the assembly, service and tuning of over 10,000 bikes per year
    Developed and organized a used bicycle and parts system that went from selling $1,000 of
    used bicycles to revenue of over $15,000 in bicycles and $3,000 in parts per year
    Converted and retrained a paper-based service department to a fully computer-based system
    resulting in less paper work along with more accurate estimates, work process scheduling,
    invoices, inventory, and customer history

    Created employee training and quality control documents leading to over 100 pages of original
    material
    Proved to be a well-rounded and helpful worker leading to roles as: manager, salesperson,
    cashier, mechanic, service writer, bicycle fitter, warehouse staff, inventory processor, warranty
    specialist, new parts buyer, janitor, equipment deliverer, employee trainer and bicycle shop
    customer service consultant

    River Consulting, Cuyahoga Falls, Ohio


    Freelance HME Manual Editor

    2009

    River Consulting offers full service consulting that provides accreditation preparation services for Home Medical
    Equipment (HME), home health organizations seeking accreditation, and compliance with applicable regulations.

    Edited home medical companies compliancy, policy and procedure manuals, including
    creating original customized policies, ensuring ability for Medicare funding
    Assembled professional paper hardcopy and computer-based manuals for each contracted
    company

    Technical Multisport Operations, Columbus, Ohio


    Service Manager and Assistant Store Manager

    2005-2008

    TMO is a professional bicycle and triathlon retail store, providing a niche product line, excellent customer support, and
    attract demanding, educated customers.

    Contributed to the realized increase in profits every year, both in product and service, resulting
    in a significant store expansion in 2007
    Established strong customer relationships resulting in repeat sales and service requests
    leading to be contracted as the first-ever salaried manager in 20 years of operation
    Created a successful customer loyalty program to attract and retain customers resulting in its
    continued use for almost 10 years
    Provided consultation to small business ownership, which improved efficiency, profitability, and
    the level of customer service

    Spring Ministry Life Center, Cleveland, Ohio


    Pastoral Counseling Intern and Volunteer

    2006

    Spring Ministry staff and volunteers connect with at-risk teens to share Gods truth and to equip them with the tools to
    experience real life change.

    Built trusting relationships with youth in need


    Led activities and games, mentored junior high and senior high students, led Bible studies, and
    transported students safely to and from their homes
    Created an organizational system for inventory and usage of the centers computer lab

    Coastal Counseling, Columbus, Ohio


    Counselor Trainee

    2005

    Through our more than 40 counselors, coaches, and masters student interns we are able to make professionally trained,
    biblically sound counseling and coaching affordable.

    Diagnosed personal and mental difficulties, created treatment plans, and counseled children
    and adults, while under supervision
    Collaborated with other trainees in their diagnoses and treatment plans during supervisory
    meetings

    Treated difficulties such as: anger management, anxiety, attention deficit disorder,
    depression, family trauma, and substance abuse

    Minsk International School, Minsk, Belarus


    Science and Mathematics Educator

    2001-2002

    MIS is a private non-profit institution that offers high quality education in the English language for students from
    three years through eighteen years of age.

    Planned and taught 7 classes a day in science and mathematics to children ages 5-16 at
    a school for international students
    Held parent-teacher conferences to inform parents of their childrens academic progress
    and advise them on any need for further assistance
    Served as the lead administrator for two weeks during the school directors absence, and
    successfully navigated a conflict between a parent and the school

    Major University, Canton, Ohio


    Co-Student Activities Council Director

    1999-2000

    Majors S.A.C. creates and promotes campus environments that result in multiple opportunities for student learning
    and development

    Budgeted, planned, promoted and supervised the social activities of a college campus of
    2,000 students
    Increased the number of student volunteers in my committee three-fold in a one-year
    period
    Delegated to as many as fifty people at a time leading to the successful hosting of two
    500 seat dinner events
    Became the top educational technology student resulting in being chosen by the Major
    College Education Department staff to be a teachers assistant for a computer and
    technology training course, with special focus in Microsoft Office and website creation

    Education History
    Master of Arts in Counseling, Island Theological Seminary, Youngstown, Ohio
    Bachelor of Arts in Liberal Arts, Major University, Canton, Ohio

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