Strategic Management OF: A Report ON
Strategic Management OF: A Report ON
Strategic Management OF: A Report ON
ON
STRATEGIC MANAGEMENT
OF
PEPSI COLA INTERNATIONAL (PUNJAB BEVERAGE)
PRESENTED TO:
SIR SHAHID TUFAIL
PRESENTED BY:
UMER SHAHZAD 2008-AG-204
MUBASHAR SHARIF 2008-AG-152
MUHAMMAD ZUBAIR 2008-AG-346
We would like to dedicate this project to our parents who has given us opportunity to study here in
DBMS, and to our respected teacher who give us a chance to work on this project.
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TABLE OF CONTENTS
1- EXECUTIVE SUMMARY…………………………………………… 2
2- HISTORY OF PEPSI COLA INTERNATIONAL………………… 3
3- VISION STATEMENT………………………………………………. 4
4- MISSION STATEMENT……………………………………………. 5
5- IMPROVED MISSION STATEMENT……………………………. 5
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Growth, Balance, and a World of Fun
EXECUTIVE OVERVIEW
Strategic management process consists of three stages: strategy formulation, strategy implementation
and strategy evaluation. The scope of the project is to discuss the strategies adopted and applied by
“Pepsi Cola”, Pakistan and also decide which alternative strategy will benefit the firm most.
Moreover the project also discusses the analysis of competition, market growth and trend, opportunity
analysis and strategies for creating competitive advantage adopted by ‘Pepsi Cola’ Pakistan.
Purpose of this project is to study the strategies which Pepsi is doing in Pakistan market for its products.
Pepsi International is a world renowned brand. It is a very well organized multinational company, which
operates almost all over the world. In Pakistan It also has proved itself to be the No.1 soft drink.
Now a days Pepsi is recognized as Pakistanis National drink. Pepsi’s greatest rival is Coca Cola. Coca Cola
has an international recognized brand. Coke’s basic strength is its brand name. But Pepsi with its
aggressive marketing planning and quick diversification in creating and promoting new ideas and
product packaging, is successfully maintaining at No.1 position in Pakistan.
PepsiCo. At stage 1 in EFE, IFE have aggressive responses as well as strong competitive position as
compare to Coca Cola and Gourmet Cola that also indicate that the PepsiCo. Is a market leader.
PepsiCo. At stage 2 in TOWS, SPACE, IE and GRAND strategy Matrix again have an aggressive response
which helps and identifies different strategies to choose and implement.
PepsiCo. At stage 3 in SPACE Matrix is good in for choosing the strategy of market penetration that is to
increase its market share through tie up with Major Showrooms, Computer Centers & Restaurant and
clubs.
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History of Pepsi Cola Pakistan
The market in Pakistan is surely dominated by Pepsi. It has proves itself to be the No.1 soft drink in
Pakistan. Now days Pepsi is recognized as Pakistanis National drink. In 1971, first plant of Pepsi was
constructed in Multan, and from their after Pepsi is going higher and higher. Pepsi is the choice soft
drink of every one. It is consumed by all age groups because of its distinctive taste. Compared with other
Cola in the market, it is a bit sweeter and it contributes greatly to its liking by all. Consumer’s survey
results explain the same outcome and Pepsi has been declared as the most wanted soft drink of
Pakistan.
Pepsi’s greatest rival is Coca Cola. Coca Cola has an international recognized brand. Coke’s basic strength
is its brand name. But Pepsi with its aggressive marketing planning and quick diversification in creating
and promoting new ideas and product packaging, is successfully maintaining is No.1 position in Pakistan.
In coming future Pepsi is also planning to enter into the field of fruit drinks. For this purpose it has test
marketed its mango juice in Karachi for the first time.
When Pepsi was introduced in Pakistan, it faced fierce competition with 7up, lemon and lime drinks,
which was established during 1968, in Multan. Pepsi introduced its lemon and lime, “Teem” to compete
with 7up. It successfully, after some years, took over 7up, and this enhanced Pepsi’s profits and market
share. In Pakistan, Pepsi with 7up enjoys 70% of the market share where as the coke just has 20%
markets share. Now a days PepsiCo. Is focusing on youngsters best choice Mountain Dew as a energatic
soft drinks.
Pepsi is operating in Pakistan, through its 12 bottlers all over Pakistan. These bottlers are Pepsi’s
strength. Pepsi has given franchise to these bottlers. Bottlers produce, distribute and help in promoting
the brand.
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A corporate vision can focus, direct, motivate, unify,
and even excite a business into superior performance.
The job of a strategist is to identify a clear vision.
JOHN KEANE
VISI N
“PepsiCo’s responsibility is to continually improve all aspects of the world in which we operate -
environment, social, economic - creating a better tomorrow than today.”
Pepsi cola international vision is put into action through programs and a focus on environmental
stewardship, activities to benefit society, and a commitment to build shareholder value by making
PepsiCo a truly sustainable company.
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A business is not defined by its name, statutes, or Articles
of incorporation. It is defined by the Business mission.
Only a clear mission and purpose of the organization
makes Possible clear and realistic business
objectives.
PETER DRUCKER
MISSI N STATEMENT
Our mission is to be the world’s premier consumer products company focused on convenient foods and
beverages. We seek to produce financial rewards to investors as we provide opportunities for growth
and enrichment to our employees, our business partners and the communities in which we operate. And
in everything we do, we strive for honesty, fairness and integrity.
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SWOT ANALYSIS OF PEPSI COLA
STRENGTHS:
Pepsi cola has a brand name that holds its own prestige in the world market. The multinational
entity of the Pepsi Cola Pakistan gives it an edge upon other competitors. The management of this
beverage company comprises of one of the most professional people and the strong financial firmness
guarantees it a solid backing to sell its products. It is rated as the Pakistan’s number one cold drink and is
famed for its internationally well-known brand name “Pepsi Cola”. The product quality has improved due to
upgraded quality of packaging and the ameliorated liquid in comparison to its competitors. My personal
experience is that the product is far better than any product of it’s kind and also the improvement in
packaging and the commencement of plastic shells has received a favorable Response from the dealers and
the loaders. The regular supply of the products is another strength of the company. The products are
regularly supplied to the dealers through proficient means of delivering and distribution has given Pepsi Cola
Pakistan an added Advantage. Pepsi Cola trucks supply the products regularly and always have the desired
products for the dealers. Its marketing strategy is very aggressive which aids it in further and incessant
production and distribution of its products. It gives trade offers to its dealers for storing more and more Pepsi
Cola products and the signage strategies and agglomeration of all the marketing strategies proves that it has a
very aggressive marketing Strategy. This will help Pepsi Cola Pakistan in strengthening its integrity in the
market. The location of the Pepsi plant is utilized that all major markets of Punjab are within the reach of the
Pepsi Plant within 30-45 minutes.
WEAKNESS:
PepsiCo. Does not enjoy the number one position at international level and is far away from leader Coca-cola
in the international market. Pepsi target only young customers in their promotions not focusing different age
groups social classes.
One of the major weaknesses as in majority of companies is the lack of co-ordination between the
management and the worker. In short there is a weak point in their Human Resource management.
Workers feel that they are being exploited and are not given the remuneration that they deserve.
The decision making process in the company is highly centralized and the workers feel that there
exists no proper authority existing in the firm. The salesmen feel Dissatisfied for they are totally
powerless to make any decisions themselves In dealing with their buyers they have not the
slightest authority to allow them any credit or discount.
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OPPORTUNITY:
Company has brand equity in the eyes of customers, so its new Products can easily penetrate in the
market. The company may also diversify its business in some other potential business. PepsiCo May
tie up or liaison with major showrooms, computer centers &Restaurant.
Noncarbonated drinks(Often a substitute for water) are the fastest-growing part of the industry
Catering to Health Consciousness of People. There is Lower entry barriers due to presence of highly
distribution system for other Pepsi products.
PepsiCo may focus on technological advancement & utilization of Internet promotion such as
banner, ads and keywords can increase their sales, and more computerized Manufacturing and
ordering processes can increase their efficiency.
THREATS:
Fake beverages by the name of PepsiCo are being supplied by unknown people. Such activities
really hamper the company’s name and its brand originality. Above all the fake beverages supplied
are almost similar to the taste of the original PepsiCo. brand and not everyone can decipher the
difference between the original and the fake product. This is in fact a great threat to PepsiCo. for
unworthy people is taking advantage of its brand name and spoiling its good name in the market
The greatest affect is on the revenue from the rural areas where mango drinks take over. However
this is one factor that PepsiCo cannot do anything about for it is not in their hands. If the mango
season is to come then it will and nothing can be done about it.
The main competitor of the company is the Coca Cola. At the international level, PepsiCo. has a very
strong competition with Coke. Coke has started its advertisements more effectively to increase
their demand and it is a very strong threat for Pepsi. Cola drinks are not good for the health so the
awareness level of the people is in creasing which is a big threat to the company.
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SW T
The idea is to concentrate our strength against our
competitor’s relative weakness.
BRUCE HENDERSON
STRENGHTS:
Strong Multinational (Brand Equity)
Strong & Vast Distribution Channels
Lack Of Capital Constraints
Record Market Share
Strong Brand Portfolio
Aggressiveness In The Market (Market Leader)
Brand Promotion & Sponsorship
WEAKNESS:
Targeting Only Young Customers
Political Franchises
Centralized Decision Making
Decline In Taste
Motivational Factor
Not All Products Bear The Company Name
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If everyone is thinking alike, then
somebody isn’t thinking.
GEORGE PATTON
OPPORTUNITY:
PepsiCo New Products Can Easily Penetrate In The Market.
Noncarbonated Drinks Are The Fastest-Growing Industry
Demand Of Pepsi Is More Than Of Competitor
Changing Social Trends (Fast Foods)
Internet Promotion And Ordering Processes
May Tie Up or Liaison With Major Showrooms, Computer Centers &Restaurant
THREATS:
Non-Carbonated Substitutes (The Mango Season)
Beverage Industry Is Mature
Fake Products (Imitators)
Competitor’s Schemes
Strong Competition With Coca-Cola Company
Demographic Factors:
Age
The requirements of different age groups are different. PepsiCo. should target that age group that
consumes it the most and make promotional strategies according to their behavior. So their main target
is the young generation.
Education
A company has to make promotional strategies keeping in view the customer level. If the percentage of
education is high in a country then through advertisements people can be made well aware of their
product and can convey their message easily. Promotion and education has a direct relationship.
Population Distribution
Population distribution means how much population lives in urban areas and rural areas. In Pakistan 35
% population resides in urban areas and 65% population lives in rural areas. PepsiCo. is focusing on
urban areas as people there are more inclined towards such beverage while people in rural areas are
more inclined drinking lassi and desi drinks.
Population Density
It means number of people in one square km per area. Punjab has the largest population density as
compare to other. Pepsi sales are more in Punjab as compared to the sales in other provinces.
Economic Factors:
Region
Pakistan is divided into different geographical regions. Marketing and sales of Pepsi is different in
different geographical regions. In hot areas its demand is more.
City Size
The cities which are densely populated the consumption of Pepsi is more.
Climate
Pepsi is more suitable for humid or hot weathered countries like Pakistan. It is a source of refreshment
when a person is thirty due to the hot weather.
Infrastructure
Roads are the basic need for transportation of Pepsi from one place to another. Pepsi cannot open
factories in every city of Pakistan so it has to transport it to other cities where Pepsi is demanded.
Electricity is the basic necessity for production of any product. Constant load shedding slows down the
process of production which leads to less production and low market share.
Technological Factors:
POLITICAL STABILITY
Whenever the government is considered to be stable, the business will flourish. If there is political
stability in the country the policies and strategies made by Pepsi can be consistent to be implemented.
Foreign companies are also keen to invest in those countries which are politically stable where they
have no fear of decline in their market share or shut down due to sudden change of government.
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Mixed Economy
In mixed economy government and private sector both plays their role in developing the economy of
the country. Investment by foreign companies like Pepsi is more likely to flourish in mixed economy.
Laws Formulation
Government has given copy rights to Pepsi so that another company cannot sell their product by the
name of Pepsi. The countries where laws are formulated, the strategies and activities of the company
are different.
Social Responsibility
Pepsi’s social responsibility is to provide its customers with clean and hygienic product so to do this they
have increased the use of disposable bottles.
Psychographic
It is a combination of demographic and psychological factors. Psychological attributes mean how you
perceive things. The company will focus on the behavior of consumers and make different changes in
their product quantity or quality and in promoting their product so that they can attract the customers.
Keeping in view that the behavior of different consumers is not alike they have to make their marketing
strategies in accordance with their requirements so that they are convinced to buy the product.
Religious
Religious factors can influence the market sales of Pepsi as it happened in 2003 when the U.S-led attack
on Iraq, wide sections of society in Pakistan have banned American multinationals Coke and Pepsi.
Social Status
Pepsi is a well renowned brand. People who are brand conscious will not drink beverages of lesser
known brands such as Amrat cola. They will try to show their status by drinking Pepsi which is known to
all as a quality drink.
Media
It is a very important factor for marketing. Media these days is a very effective way of inspiring people to
buy a specific product. A good promotion can boast up sales to a great extent.
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External Factor Evaluation (EFE) Matrix
Scoring Method:
List The Key External Factor
Assign Weight To Each (0 To 1.0)
Weight In Response To Importance Of A Factor For A Particular Industry
Sum Of All Weights = 1.0
Assign 1-4 Rating To Each Factor
Firm’s Current Strategies Response To The Factor: How Well Firms Response To These
Factors (Effectiveness Of The Firm).
Poor Response 1
Average Response 2
Above Average Response 3
Superior Response 4
Multiply Each Factor’s Weight By Its Rating
Produces A Weighted Score
Sum The Weighted Scores For Each
Determines The Total Weighted Score For The Organization
Result:
Above Average Response 2.77 (Aggressive)
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Internal Factor Evaluation (IFE) Matrix
Scoring Method:
List Key Internal Factors (Strengths & Weaknesses)
Assign Weight To Each (0 To 1.0)
Weight In Response To Importance Of A Factor For A Particular Industry
Sum Of All Weights = 1.0
Assign 1-4 Rating To Each Factor
Firm’s Current Strategies Response To The Factor: How Well Firms Response To These
Factors (Effectiveness Of The Firm).
Major Weakness 1
Minor Weakness 2
Minor Strength 3
Major Strength 4
Multiply Each Factor’s Weight By Its Rating
Produces A Weighted Score
Sum The Weighted Scores For Each
Determines The Total Weighted Score For The Organization
Result:
Score ≥ 2.5 Aggressive
Score ≤ 2.5 Defensive
2.79 (Aggressive)
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Good strategy and good implementation are
the most trust worthy proof of good management.
JOEL ROSS
Scoring Method:
List Key Internal And External Critical Success Factors
Assign Weight To Each (0 To 1.0)
Weight In Response To Importance Of A Factor For A Particular Industry
Sum Of All Weights = 1.0
Assign 1-4 Rating To Each Factor
Firm’s Current Strategies Response To The Factor: How Well Firms Response To These
Factors (Effectiveness Of The Firms).
Major Weakness 1
Minor Weakness 2
Minor Strength 3
Major Strength 4
Multiply Each Factor’s Weight By Its Rating
Produces A Weighted Score
Sum The Weighted Scores For Each
Determines The Total Weighted Score For The Organization
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Result:
PepsiCo. Is More Aggressive Policy As Compare To Other Competitor
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The Strengths-Weakness-Opportunities-Threats (TOWS) Matrix
Strengths Weaknesses
1. Brand Promotion & Sponsorship 1. Decline In Taste
2. Strong Multinational (Brand 2. Targeting Only Young Customers
Equity) 3. Not All Products Bear The
3. Record Market Share Company Name
4. Strong & Vast Distribution 4. Motivational Factor
T WS Matrix Channels 5. Political Franchises
5. Lack Of Capital Constraints 6. Centralized Decision Making
CA + IS = +1.0
FS+ES = +1.67
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Aggressive
Backward, Forward, Horizontal Integration
Market Penetration
Product Development
Diversification (Related or Unrelated)
High
I
Invest
II III
Invest
Hold
Medium
IV V VI
The EFE
Total
Weighted
Score
2 Invest Hold Harvest
Low
VII VII IX
1
I
Hold
Divest
Harvest
Quadrant 1
Contains that company’s strong having competitive situation and rapid market growth.
Firms located in quadrant i of the grand strategy matrix are in an excellent strategic position. PepsiCo.
must focus on current market and appropriate to follow market penetration, market development
And products development are appropriate strategies.
Market Development
Market Penetration
Product Development
Backward, Forward, Horizontal Integration
Related/Concentric Diversification
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Competing in the market place is like a war. You have
injuries and casualties, and the best strategy wins.
JOHN COLLINS
Limitations
Requires intuitive judgments and educated assumptions
Only as good as the prerequisite inputs
Only strategies within a given set are evaluated relative to each other
Advantages
Sets of strategies considered simultaneously or sequentially
Integration of pertinent external and internal factors in the decision making process
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QSPM Matrix
Results:
From the above matrix it is concluded that PepsiCo. Should adopt the 2nd strategy that is PepsiCo. May Tie Up
Or Liaison With Major Showrooms, & Restaurant and different clubs
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Recommendations & Conclusion:
From all the above discussion it is concluded that PepsiCo. Should go for market penetration
that is to increase its market share through tie up with different restaurants & clubs as well as
continue or go with its already adopted strategies such as increase its share through huge
advertisement and through sponsoring different events such as PepsiCo. Continuously
sponsoring cricket matches at national and international level. From above the score of both
strategies are very close to each other so PepsiCo. May also take both of the strategies as well.