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    Md253 - Electronic Commerce: Jan. 23, 2006 Are Ebusinesses Better?

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    Irfan Khan
    This document discusses online businesses and compares them to more traditional rivals. It examines FreshDirect, an online grocery delivery business, analyzing its value proposition, dealings with suppliers, operational differences from traditional grocers, and challenges acquiring customers. The document considers whether any of FreshDirect's advantages as an online business are sustainable over time against potential rivals.

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    Md253 - Electronic Commerce: Jan. 23, 2006 Are Ebusinesses Better?

    Uploaded by

    Irfan Khan
    13 views10 pages
    This document discusses online businesses and compares them to more traditional rivals. It examines FreshDirect, an online grocery delivery business, analyzing its value proposition, dealings with suppliers, operational differences from traditional grocers, and challenges acquiring customers. The document considers whether any of FreshDirect's advantages as an online business are sustainable over time against potential rivals.

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    ecfreshdirect06

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    This document discusses online businesses and compares them to more traditional rivals. It examines FreshDirect, an online grocery delivery business, analyzing its value proposition, dealings with suppliers, operational differences from traditional grocers, and challenges acquiring customers. The document considers whether any of FreshDirect's advantages as an online business are sustainable over time against potential rivals.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    13 views10 pages

    Md253 - Electronic Commerce: Jan. 23, 2006 Are Ebusinesses Better?

    Uploaded by

    Irfan Khan
    This document discusses online businesses and compares them to more traditional rivals. It examines FreshDirect, an online grocery delivery business, analyzing its value proposition, dealings with suppliers, operational differences from traditional grocers, and challenges acquiring customers. The document considers whether any of FreshDirect's advantages as an online business are sustainable over time against potential rivals.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 10

    MD253 – Electronic Commerce

    Jan. 23, 2006


    Are eBusinesses Better?
    Topics Covered

    • A first look at online businesses


    – FreshDirect – how is this ‘pure play’
    business different from more traditional
    rivals?
    • Value proposition
    • Dealings with suppliers
    • Operations differences
    • Customer acquisition issues
    – Are any of the firm’s advantages
    sustainable?
    Switching Costs
    Value of service

    Value of service

    Incumbent Late Entering Rival

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