CEO COO Healthcare in Denver CO Resume David Bingaman
CEO COO Healthcare in Denver CO Resume David Bingaman
CEO COO Healthcare in Denver CO Resume David Bingaman
As an accomplished Senior C-Level Healthcare Executive and Strategist, I have extensive 23 years plus senior
experience leading, high growth medical service operations, creative growth strategies, corporate development and M&A,
operational integrations and new business development in four major health care sectors:, national physician practice
management technology and services, wireless mHealth technology products, international medical products and national
medical paramedic services.
This leadership is blended with successful experience with mission critical operations, high growth technologies, Web 2.0
software as a service [SaaS] firms and international ventures. Whether challenged to launch new product lines, accelerate
growth within an established organization or drive seamless acquisition integrations, I have consistently delivered strong
and sustainable financial results.
With respect to this opportunity, I believe I am a great fit and virtually exceed all of the requirements you felt were
essential for success:
• Progressive Senior Healthcare Services Leadership: Executive level 23 years, including 11 years at the C-
Level and 5 years leading high growth operations with full P/L responsibility for $125 million business unit.
• Successful High Growth Track Record: Grew pubic medical services company unit from $36 million to $125
million in four years doubling margins.
• Developed and Led Multi-site Operations: Grew client base from one state and 7 clients to 300 clients at 15
sites in 12 states with 1300 employees.
• Business Development, Organic Growth and Customer Satisfaction: Sourced negotiated or closed over $1
billion in total multi-year highly competitive medical service RFPs, contracts, renewals and extensions both
regionally and nationally.
• High Margins with Operational Process Improvement: Developed highly accountable SLA’s with customers as
a key differentiator, implemented operational and financial KPI metrics improving performance up to 33%,
innovated 360 evaluation programs, leadership training and consolidated fragmented medical billing systems to a
national platform.
• Creating New Markets with Innovation and Partnering: Creative development of new market channels in
several verticals; partnerships and technology suites in medical services, healthcare IT, mHealth and wireless
telematics.
• Profitable Merger/Acquisition Integrations: Led “hands-on” through 7 career mergers, a national roll-up
integrating small to mid-size businesses and developed M/A strategies in multiple verticals including medical
services, revenue cycle management and EMR software services, medical products and others.
• Significant Shareholder Value Creation through M&A: Founding executive with the nation’s most successful
medical services roll-up with a merger IPO at $8.50 per share selling at $40 per share after 5 years and nearly 70
accretive acquisitions. Created national RCM/PPM/EHR consolidation strategy leading to pending merger.
• Best in Class Service National Service Awards: Developed first place national award winning “best in class”
medical operations, national accreditation and values driven service initiatives in 12 major categories leading to
local and national media attention while contributing to contract renewals and growth.
As a Jim Collins disciple, whatever success I have achieved leading operations in “good to great” organizations, can be
attributed to: listening close to customer needs, innovating and optimizing differentiated products, building and developing
great teams with a passion for mission and values; motivating and recognizing employees; aligning the operations to meet
customer expectations; and then positioning and mentoring them to win while staying focused on the details of execution
and results.
Sincerely,
David Bingaman
Professional Experience
1987 - 2002 American Medical Response - Senior Vice President National Operations ; Regional
President and CEO; Regional EVP and COO; Vice President of Operations. Provider and contractor of nationwide
paramedic and ambulance services to governments, hospitals, healthcare systems, and health plan providers with 22,000
employees and annual revenues exceeding $1.3 billion. Oversaw mergers and acquisitions activity, business integrations,
and new product-line development. Managed national service operations that included overseeing process improvements,
service contracts, new business development, business unit performance, turnarounds, and regional budget reviews.
Introduced sophisticated management practices, best-in-class programs and business processes to enhance quality,
service, and net profitability. Standardized contracting processes to improve and maximize margin performance. Full P&L
responsibility for publicly traded business. Established and maintained joint ventures key to identifying and expanding
business opportunities... Appointed CEO of the Year by the AMR Board of Directors
Selected Accomplishments:
• $1 Billion Results From Business Development: Sourced, negotiated and closed $1+billion during career in
multiyear service contracts/renewals by defining, setting, and exceeding national accreditation standards to uniquely
differentiate and position firm’s paramedic services across key markets.
• Mergers, Acquisitions and Integrations Drive Share Price 500%: Founding executive with the nation’s most
successful roll-up with a merger IPO at $8.50 per share selling at $40 share after 5 years and nearly 70 accretive
acquisitions culminating as Senior VP for National Operations of a $1.3 billion enterprise. Led successful integration
efforts through 8 career mergers ranging from $20 million to $1.3 billion. Led 30+ acquisition assessments and
several regional integrations/reorganizations as a key executive contributing to growth from $125 million to $1.3 billion
in revenue in five years. Approximately $3 million in synergies achieved and $280 million in EMS contracts preserved
by conducting successful protracted integration of multiple major competitive and culturally different organizations
following mergers.
• Revenue and Shareholder Value Growth: Grew revenues $84 million with corresponding increase in shareholder
value of 156% versus plan by forming partnerships and developing new lines of business to penetrate and expand
key markets in 12 states with full P/L of $125 million and 1300 employees. $15 million secured in revenue growth by
winning 19 contracts with managed care organizations serving two million members Differentiated services to win and
retain more than 20 major service contracts representing $50 million in revenue by instituting world-class quality
assurance program with 360 peer reviews, orientation, in-service training, chart audits, field training, customer
surveys, and research. $50 million in revenue secured through alliances to secure contract renewals through critical
merger IPO period. 33% market share retained by launching new business models that converted and transitioned
competitors into partners
• New $1 Billion Market Development and Partnership Strategy: Created new $1 billion integrated access
management market strategy, which virtually connected nurse triage to 911 centers by negotiating successful joint
venture. Concept was deployed nationally in United Kingdom.
• Innovative and Differentiated Leading Edge Product Design: Anticipated nearly $200 million shift in market share
by forging unique joint venture creating new, highly disruptive, national product line that partnered hospital clients and
targeted national service areas and clients of a major competitor. Cultivated an estimated $2 million in new revenue
by expanding mobile critical care operations through creation of new medical air helicopter/fixed-wing partnerships
and business models. Established 10 different mobile critical care programs designs throughout nation during career,
generating an estimated $15 million in annual revenue for 5,000 critical care transports. Preserved 33% of market
share and converted public sector competitors through development of 12 different creative partnerships offering fire
service as new and successful business model.
• Differentiators Secure $250 Million Revenues: Played pivotal role in winning, securing, or retaining $250 million in
annual private medical transportation business nationwide by creating the strategy and then successfully launching
competitor-proof and highly differentiated fully integrated transportation concept with documented 90% on-time
performance guarantee.
• Mission Critical Performance Achievement: Developed three major best-in-class, mission-critical call center and
dispatch operations and subsequently deployed system status management principles and training, exceeding
national ambulance response time gold standard of 90% in eight minutes or fewer, saving an average of two minutes
in overall response time. Led operations teams to exceed high performance standards in dozens of cities for over 25
years –essential to contract renewal and revenue/market share retention and growth.
• Consolidation Turnarounds Improve Results $37 million: Reversed $25 million loss to $12 million profitability by
leading successful turnaround and reorganization of four regional management teams affecting operations, marketing,
business development, administration, and finance.$5.4 million turnaround in net earnings by initiating comprehensive
plan to turn around and improve financial and customer service performance for growing business unit in one year
• Business Process Improvement Yields Cash/Margins: $50 million in estimated cash flow improvement by unifying
and directing multi-regional, cross-functional team to simplify billing processes, medical chart requirements, and
workflow plans. Realized an estimated $15 million in consolidation savings by providing leadership for national
benefits overhaul, consolidation, and rollout. Increased margins as much as 20% by decentralizing contract-related
margin accountability, establishing efficient national key performance indicator monitoring system, and training local
executives in new analytical and negotiating skills.
• National KPI Productivity Improvement Up 20%: Developed new national key performance indicator metrics to
improve productivity up to 20% and as much as 33% in target areas. Radically improved Colorado productivity an
average of 33%, and 200% in targeted cases.
• National Award Winning Service Excellence: Received 12 National EMS Industry Leadership Awards and
Accreditation for implementing “best-in-class” leadership practices – gaining local and national media attention while
dramatically contributing to contract renewals and business growth. Special Commendation US Secret Service for
major upgrades to national emergency response on Presidential Protective Missions.
• International Humanitarian Project: Generated strategy to improve comprehensive healthcare support for 22 West
African countries that would produce $15 million in first-year pro forma revenue by conducting international health
system assessment for Republic of Guinea and instituting advanced triage and medical evacuation model.
• MedStar Healthcare IT M&A and Strategic Partnering Strategy: Developed business strategy, business plan,
forecasts, M&A plan/pipeline, execution strategy, capital raise campaign, leadership team, technology channel
partners, business development for a major national Physician Practice Management/RCM software company for
geometric expansion leading to 25+% growth in 2009.
• GHG Clean Tech New Market and IT Product Development: Strategic partnership established to deploy off-
the-shelf technology to monitor and improve driving behaviors while dramatically lowering vehicle carbon dioxide
emissions through substantially increased fuel economy – opening new $100 million market. Managed total
product specifications and commercial development, sourced and developed partner contracts, negotiated and
closed pricing for global clean tech GHG telematics project leading to Q3 2010 roll out.
• Oil and Gas Geo-Spatial Business Intelligence IT Joint Venture: Joint-venture partnership developed, tapping
unmet $100 million market demand, and implemented new dual-mode satellite and wireless transceivers product
line. Startup providing emerging geo-spatial technology platforms supporting wireless and satellite GPS tracking
solutions with real-time business intelligence. Key in structuring, differentiating, and implementing integrated
solutions and technology demonstration projects. Established disruptive pricing formulas and models for the
company's integrated solution and product lines.
• New Oilfield IT Product Strategy Creates New $2 Billion Market: Created a pilot to develop historic, turnkey,
real-time, remote oilfield security system with a geo-spatial platform in cooperation with joint-venture partners for
400,000 producing oil wells.
• Commercial GPS Partnership and New IT Product Development: Sole-source joint-venture contract
negotiated with Ford Motor Company and Siemens to set up design and launch of new GPS product to compete
with GM’s OnStar on commercial fleet sales of 500,000 vehicles.
• Disruptive leading Edge IT Product Strategy Opens Homeland Security Market: Created technology
simulations and demonstration projects for the CDC and International Association of Fire Chiefs for next-
generation, real-time, geo-spatial business intelligence product line in Homeland Security command and control
applications with a $500 million market opportunity.
• Developed and Negotiated Strategic Intellectual Property IT Joint Venture: Erected complete barrier for oil
and gas exploration competitors hoping to enter remote sensor monitoring space by brokering 75-year license
with WhiteStar for its exclusive location data for 3.6 million oil wellheads in U.S., which rendered oil well locations
on satellite imagery for first time in any real-time Web application.
• Consumer Wireless Technology IT Product Alliances Opens Market: Addressing $1 billion market, co-
developed business model and worldwide distribution strategy for senior-centric wireless gateway and health
services/concierge product with Qualcomm and United Heath Care.$5 million expenses saved by forming
strategic venture/alliance with two clients to provide proprietary and internationally sanctioned clinical content
support critical to launching senior-centric phone systems in international markets.
• New Industrial “Green” Chemical Process Commercialization Strategy: Developed complete go-to-market
business strategy, business plans, growth plans, forecasts, partnering and capital raise campaign for New Sky
Energy – highly revolutionary new industrial electrolysis process for producing huge amounts of green chemicals.
• Heavy Construction M&A Growth Strategy: Developed M&A strategy, business development plan and
organizational leadership plan enabling a $350 million construction company, largest in the Rocky Mountain
Region, to expand and open new markets in a down economy.
• New Market and Product Channel Strategy Created - China: Established new market channel strategy in
China with Chinese government, Chinese television shopping network, and an American client to develop and
promote new Noni product line to disrupt the $1 billion Asian market and sell across China.
• EU Product Implementation Strategies: Enabled client to enter European Union market with 15 newly approved
products by reorganizing European neutraceutical distribution channel and sales process. Pioneered first-ever
national policy and clinical protocols for alternative natural therapies in Germany, enabling a joint venture to
create a new €1 billion market distribution channel for these products despite previous exclusion of physicians.
• Latin America Distributor Sales Strategy: Generated 25% increase in target sales by improving distribution,
product configuration, sales incentives, and sales marketing strategy in Latin American neutraceutical markets
• Chinese National CEO Development Project: Sourced and developed executive management training
strategies and partners for the Communist Party’s Senior Executive Human Resource Department for Chinese
CEO’s of major Chinese corporations owned by the State based in China. The Quintao Headquarters is
responsible for the appointment and evaluation of CEOs of major Chinese corporations.
• Global Marketing Strategy: Trillionario: Developed a global network marketing strategy for the
conversion of this successful South American internet based global messenger and fulfillment
service.
• $6 Million+ Start Up Capital Raises: Facilitated capital investment during three-year period by developing
private placement memorandums for multiple financing rounds concentrated on business plans, sales forecasts,
competitive analysis, funds usage, technology plans, and return on investment.
Education
National University, Managerial Marketing Studies California State University, Communication Studies
Northwestern University (Kellogg), CEO Leadership Program University of California, Executive Management
Professional Activities
Board Service
Regional Emergency Services LP
American Medical Pathways
Emergency Medical Care Committee – Santa Clara
Emergency Medical Directors Board – San Diego
Affiliations
Young Presidents’ Organization (YPO)
World Presidents’ Organization (WPO)
American College of Health Care Executives
American Ambulance Association
Affiliate Faculty, American Heart Association
Healthcare Financial Management Association
Community Service
Centura Health Foundation Board
CHI Foundation Board
Provenant Health Partners Circle Board
St. Anthony's Medical Center Foundation Board