Online shopping involves consumers directly purchasing goods or services from sellers over the Internet without an intermediary. It provides advantages like convenience of shopping 24/7 from anywhere, access to product information and reviews from other customers, and ability to quickly compare prices and selections from multiple vendors. However, it also poses disadvantages like security and fraud risks given the inability to inspect items before purchase, lack of full disclosure of total costs, and privacy concerns regarding personal information. Common online payment methods include credit cards, debit cards, electronic money, and cash/check on delivery. Items are typically delivered via download, shipping, drop shipping, in-store pickup, or receiving an admission code.
Online shopping involves consumers directly purchasing goods or services from sellers over the Internet without an intermediary. It provides advantages like convenience of shopping 24/7 from anywhere, access to product information and reviews from other customers, and ability to quickly compare prices and selections from multiple vendors. However, it also poses disadvantages like security and fraud risks given the inability to inspect items before purchase, lack of full disclosure of total costs, and privacy concerns regarding personal information. Common online payment methods include credit cards, debit cards, electronic money, and cash/check on delivery. Items are typically delivered via download, shipping, drop shipping, in-store pickup, or receiving an admission code.
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Online shopping involves consumers directly purchasing goods or services from sellers over the Internet without an intermediary. It provides advantages like convenience of shopping 24/7 from anywhere, access to product information and reviews from other customers, and ability to quickly compare prices and selections from multiple vendors. However, it also poses disadvantages like security and fraud risks given the inability to inspect items before purchase, lack of full disclosure of total costs, and privacy concerns regarding personal information. Common online payment methods include credit cards, debit cards, electronic money, and cash/check on delivery. Items are typically delivered via download, shipping, drop shipping, in-store pickup, or receiving an admission code.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
goods or services from a seller in real-time, without an intermediary service, over the Internet is called ONLINE SHOPPING. If an intermediary service is present the process is called E-COMMERCE. Advantages Convenience Online stores are usually available 24 hours a day, and many consumers have Internet access both at work and at home. Other establishments such as internet cafes and schools provide access as well. A visit to a conventional retail store requires travel and must take place during business hours. Contd…. Information and reviews Online stores must describe products for sale with text, photos, and multimedia files. Some online stores provide or link to supplemental product information, such as instructions, safety procedures, demonstrations, or manufacturer specifications. Some provide background information, advice, or how-to guides designed to help consumers decide which product to buy. Contd…. Price and selection One advantage of shopping online is being able to quickly seek out deals for items or services with many different vendors. Shipping costs (if applicable) reduce the price advantage of online merchandise. Disadvantages Fraud and security concerns Given the lack of ability to inspect merchandise before purchase, consumers are at higher risk of fraud on the part of the merchant than in a physical store. Contd…. Lack of full cost disclosure The lack of full disclosure with regards to the total cost of purchase is one of the concerns of online shopping. Privacy Privacy of personal information is a significant issue for some consumers. Payment Online shoppers commonly use credit card to make payments, however some systems enable users to create accounts and pay by alternative means, such as Debit card Various types of electronic money Cash on delivery (C.O.D., offered by very few online stores) Cheque Wire transfer/delivery on payment Postal money order Gift cards Product delivery Once a payment has been accepted the goods or services can be delivered in the following ways. Download: This is the method often used for digital media products such as software, music, movies, or images. Shipping: The product is shipped to the customer's address. Drop shipping: The order is passed to the manufacturer or third- party distributor, who ships the item directly to the consumer. In-store pickup: The customer orders online, finds a local store using locator software and picks the product up at the closest store. In the case of buying an admission ticket one may get a code, or a ticket that can be printed out. The 10 secrets of Online Selling -by Paul Graham Work Works If there is a single secret to selling online, it is to work hard. Choose the Right Niche What sells online? High Production Values Production values are even more important on the Web. Consumers will not buy from an amateurish Web site. Contd…. Make Your Site Easy don't force visitors to register. Be Real Include your name, phone number, and street address. Emphasize Service reassure visitors explicitly. Contd…. Promote Your Site Having a great Web site is not enough. You also have to bring people to it. Lower Your Prices Change Your Site you should be constantly improving your site. Patience eBay Inc. is an American Internet company that manages eBay.com, an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide. Founded in 1995 How to sell on eBay? 5-step guide will take you through the steps to get started with selling. Create a Seller's Account Prepare your item List the item for sale Track your listing Receive payment and complete the sale Questions ???