Individual Customer

PAYMENT BEHAVIOR HISTORY BARRING HISTORY

CUSTOMER LIFETIME HISTORY
DEBTORS AGE KEY (FK) CUSTOMER ACCOUNT NO (FK) CUSTOMER ACCOUNT NO (FK)
CUSTOMER ACCOUNT NO (FK) BUSINESS LINE CODE (FK) SERVICE LEVEL CODE (FK)
BUSINESS LINE CODE (FK) BUSINESS LINE CODE (FK)
has / CAF NO has / CUSTOMER CREDIT DETAILS
BILL PAID COUNT CUSTOMER ACQUISITION DATE BARRING COUNT PAYMENT TRANSACTIONS
is part of is part of
LATER ORDER NUMBERS RECEIPT NUMBER
ADDRESS CHANGE COUNT CUSTOMER ACCOUNT NO (FK)
BILL GENERATED COUNT CREDIT RISK RATING CODE (FK) PAYMENT AMOUNT
TOTAL BILL PAID AMOUNT BUSINESS LINE CODE (FK) PAYMENT DATE
RETURNED BILL COUNT CREDIT LIMIT BILLING ACCOUNT NO (FK)
PERSON DETAILS is measured by /
BOUNCE CHECK COUNT CREDIT VERIFICATION FLAG INVOICE NO (FK)
PERSON ID measures CHQDD CCDC NUMBER
TOTAL ADJUSTMENT AMOUNT
SALUTATION ADJUSTMENT COUNT CHQDD CCDCEXP DATE
FIRST NAME TROUBLE TICKET COUNT PAYMENT CATEGORY CODE (FK)
MIDDLE NAME TROUBLE TICKETS OUTDSIDE SLA COUNT is assigned / PAYMENT TYPE CODE (FK)
LAST NAME FRAUD TRACKING COUNT gives rating of BANK BRANCH CODE (FK)
FIXED PHONE COUNTRY CODE NUMBER OF VOUCHERS USED CARD TYPE CODE (FK)
FIXED PHONE AREA STD CODE CUSTOMER ACCOUNT TX AUTH NUMBER
TOTAL VOUCHER AMOUNT
FIXED PHONE NO CUSTOMER ACCOUNT NO CURRENCY CODE (FK)
MOBILE PHONE NO CRM USER ID (FK)
CUSTOMER NAME PAYMENT STATUS CODE (FK)
FAX COUNTRY CODE
GROUP ACCOUNT NO (FK) PAYMENT STATUS DATE
FAX AREA STD CODE has / CUSTOMER CATEGORY CODE (FK) PAYMENT REJECTION CODE (FK)
FAX NO of CUSTOMER SUBCATEGORY CODE (FK) INSERT USER ID
EMAIL ID
DOB CUSTOMER TYPE CODE (FK) INSERT DATE
NATIONALITY CUSTOMER STATUS CODE (FK) INSERT PROGRAM ID
BIRTH PLACE PERSON ID (FK) LAST UPDATE USER ID
OFFICE PHONE COUNTRY CODE TREATMENT CATEGORY CODE (FK) LAST UPDATE DATE
OFFICE PHONE AREA STD CODE PAN GIR NO LAST UPDATE PROGRAM ID
JOB DESIGNATION NO OF EMPLOYEES
OFFICE PHONE NO ANNUAL TELECOM SPEND
ALT PHONE COUNTRY CODE CUSTOMER START DATE
ALT PHONE AREA STD CODE INSERT USER ID
ALT PHONE NO INSERT DATE is done against /
ID PROOF TYPE CODE (FK) INSERT PROGRAM ID requires
ID PROOF NO LAST UPDATE USER ID
COMM LANGUAGES LAST UPDATE DATE
MOTHERS MAIDEN NAME LAST UPDATE PROGRAM ID
CUSTOMER CATEGORY CODE DEDUP CUSTOMER ACCOUNT NUMBER (FK)
INSERT USER ID INVOICE DETAILS
INSERT DATE INVOICE NO
INSERT PROGRAM ID
LAST UPDATE USER ID has children / BILLING ACCOUNT NO (FK)
LAST UPDATE DATE has parent BILL RUN ID
LAST UPDATE PROGRAM ID INVOICE DATE
PAN NO PERIOD FROM DT
FORM60 PERIOD TO DT
makes /
HOUSEHOLD KEY INVOICE AMOUNT
is done against
RELATION TO PERSON STATEMENT AMOUNT
LINK PERSON ID (FK) BALANCE FORWARD
DEDUP PERSON ID (FK) contacts and addresses are linked in / ACCOUNT BALANCE
represents contact and location details of SUPPRESS IND CODE
ORIGINAL PAYMENT DUE DATE
PAYMENT DUE DATE
services are clubbed using / EARLY PAYMENT DATE
is related to
facilitates grouping of services for CURRENT DUE
same as TOTAL PAYMENTS
is contact for / TOTAL ADJUSTMENTS
has contact EARLY PAYMENT DISCOUNT
CONTACT TYPE MASTER APPLIED IND CODE
CONTACT TYPE CODE LATE PAYMENT CHARGE
PREVIOUS DUES
CONTACT TYPE DESC MONTHLY CHARGES
OTHER PLAN CHARGES
ADMIN CHARGES
SITE
SERVICE CHARGES
SITE ID classifies / OIC CHARGES
is classified by SERVICE TAX
CUSTOMER ACCOUNT NO (FK)
BILLING ACCOUNT NO (FK) TOTAL CHARGES
are based on /
SERVICE NODE ID (FK) INVOICED ACCOUNT ID
BILLING ACCOUNT are summed up as
ADDRESS TYPE CODE (FK) has / IMAGE GENERATED IND CODE
ADDRESS ID (FK) BILLING ACCOUNT NO are raised against INSERT USER ID
LOCATION ID (FK) INSERT DATE
BILLING ACCOUNT DESC
CONTACT TYPE CODE (FK) INSERT PROGRAM ID
CUSTOMER ACCOUNT NO (FK)
PERSON ID (FK) LAST UPDATE USER ID
ADC_CUSTOMER_NODE_ID
ADD PROOF TYPE CODE (FK) LAST UPDATE DATE
KAM ID (FK)
VERIFICATION STATUS CD (FK) contact s and addresses are linked in / LAST UPDATE PROGRAM ID
BILLING NODE TYPE CODE (FK)
AV JOB ASSIGN DATE represents contact and location details of INVOICE PAID FLAG
TDS TAX STATUS CODE (FK)
AV JOB DUE DATE INVOICE PAYMENT DATE
PRINT STACK CODE (FK)
AV JOB CLOSE DATE RETURNED BILL STATUS KEY (FK)
SERVICE TAX STATUS CODE (FK) INVOICE CHARGE
AV NEGATIVE REASON DEBTORS AGE KEY (FK)
INSERT USER ID BILLING ACCT STATUS CODE (FK)
INSERT DATE SUPPRESS IND CODE INVOICE NO (FK)
INSERT PROGRAM ID SUPPRESS BILL CYCLE COUNT linked to / CHARGE AMOUNT
LAST UPDATE USER ID SUPPRESS UNTIL ISSUE DATE are passed against RATE PLAN CHARGE ID (FK)
LAST UPDATE DATE PREFERRED PAYMENT MODE CODE (FK)
LAST UPDATE PROGRAM ID SCHEDULE ID (FK) gets /
INSERT USER ID are applied from
classifies / INSERT DATE ADJUSTMENTS
is classified by INSERT PROGRAM ID ADJUSTMENT ID
LAST UPDATE USER ID
BILLING ACCOUNT NO (FK)
LAST UPDATE DATE
FROM BILLING ACCOUNT NO (FK)
specifies location for / LAST UPDATE PROGRAM ID
gets / ADJUSTMENT AMOUNT
is identified by FIRST BILL CALL FLAG
are applied to CURRENCY CODE
FIRST BILL CALL FEEDBACK TEXT
ADDRESS TYPE MASTER INSERTION DATE
PARENT BILLING ACCOUNT NO (FK)
ADDRESS TYPE CODE EFFECTIVE DATE
ADJUSTMENT TYPE CODE (FK)
ADDRESS TYPE DESC has children / ADJUSTMENT DESC
has parent ADJUSTMENT TEXT
ADDRESS DETAILS ADJUSTMENT STATUS CODE (FK)
ADDRESS ID ACCOUNT BALANCE CRM USER ID (FK)
ACCOUNT ID INVOICE NO (FK)
ADD LINE1
ADJUSTMENT BATCH NO
ADD LINE2 ACCOUNT BALANCE AMOUNT
SERVICE TAX AMOUNT
LANDMARK UNBILLED AMOUNT
TDS TAX AMOUNT
PINCODE (FK) BALANCE DATE
contact s and addresses are linked in / TDS CHILD ADJUSTMENT ID
EMAIL ID ACCOUNT ACTION CODE
represents contact and location details of ACCOUNT ACTION DATE SERVICE TAX CHILD ADJUSTMENT ID
OFFICE FIXED PHONE STD CODE
PARENT ADJUSTMENT ID
OFFICE FIXED PHONE NO PROMO BALANCE AMOUNT generates invoices for / INSERT USER ID
OFFICE FAX STD CODE PROMO BALANCE EXP DATE belongs to INSERT DATE
OFFICE FAX NUMBER LAST RECHARGE DATE
raises / INSERT PROGRAM ID
OFFICE EMAIL ID ACCOUNT TYPE ID (FK)
are created for LAST UPDATE USER ID
INSERT USER ID CURRENCY CODE (FK)
LAST UPDATE DATE
INSERT DATE SERVICE NODE ID (FK)
LAST UPDATE PROGRAM ID
INSERT PROGRAM ID
LAST UPDATE USER ID
LAST UPDATE DATE
LAST UPDATE PROGRAM ID

CUSTOMER CUG DETAILS SERVICE NODE DETAILS

CASE DETAILS
SERVICE NODE ID
CASE ID
CUG CODE (FK) BILLING ACCOUNT NO (FK)
CRM USER ID (FK)
SERVICE NODE ID (FK) balances are maintained as / ORDER HEADER NUMBER (FK)
CASE CREATION DATE
INTER CIRCLE FLAG is maintained for ORDER LINE NUMBER (FK)
CASE TYPE CODE (FK)
belongs to / MDN
CASE SUBTYPE CODE (FK)
are formed for RSN
CASE FUNCTIONAL AREA CODE (FK)
MIN
CASE DUE DATE
CIOU CODE (FK)
CASE CLOSE DATE
CIOU ACTION INDICATOR
SUPER CASE FLAG
OTAF DATE
FRIENDS N FAMILY DONE IN ONE FLAG
SDCA CODE (FK)
CASE MEDIUM CODE (FK)
has special plan for / MIGRATION FLAG raises / CASE SEVERITY CODE (FK)
SERVICE NODE ID (FK) are charged differently for MATERIAL CODE (FK) are created for CASE CONDITION CODE (FK)
FNF SERVICE NODE ID (FK) PRODUCT CODE (FK)
CASE STATUS CODE (FK)
INTER CIRCLE FLAG EQUIPMENT STATUS CODE (FK)
QUEUE ID (FK)
CUSTOMER IDENTIFIER CODE (FK)
BACKOFFICE USER ID (FK)
BUSINESS LINE CODE (FK)
BILLING ACCOUNT NO (FK)
CHANNEL ID (FK)
SERVICE NODE ID (FK)
HLR ID
REQUIRED SERVICE LEVEL CODE (FK)
SERVICE NODE RATE PLANS CURRENT SERVICE LEVEL CODE (FK)
SYSTEM CODE (FK)
invoice is based on / CRM USER ID (FK)
RATE PLAN CODE (FK) are applied for usage by refills /
SERVICE LEVEL CHANGE DATE
SERVICE NODE ID (FK) are used by
NEXT SERVICE LEVEL CODE (FK)
NEXT STATE DATE
WELCOME CALL FLAG
WELCOME CALL FEEDBACK TEXT
WELCOME CALL DATE
CIRCLE CODE (FK)
CURRENT SERVICES VOUCHER DETAILS
FRAUD MONITOR FLAG
activates / FRAUD MONITOR START DT VOUCHER NO
activated by FRAUD MONITOR END DT
SERVICE TYPE CD (FK) SERVICE NODE ID (FK)
SERVICE NODE ID (FK) EFFECTIVE END DATE INSERT USER ID
INSERT USER ID INSERT DATE
INSERT DATE INSERT PROGRAM ID
INSERT PROGRAM ID LAST UPDATE USER ID
LAST UPDATE USER ID LAST UPDATE DATE
CURRENT FACILITIES LAST UPDATE DATE LAST UPDATE PROGRAM ID
LAST UPDATE PROGRAM ID RECHARGE DATE TIME
REF SERVICE NODE ID (FK) FACE VALUE
SERVICE NODE ID (FK) asks for /
required by BATCH NUMBER
FACILITY ID (FK)
SERIAL NUMBER
VOUCHER TYPE CODE (FK)

referred by /
referred to
Product & Services
BUSINESS LINE MASTER
BUSINESS LINE CODE
BUSINESS LINE DESC

SERVICE TYPE MASTER

offeres / SERVICE TYPE CD
belongs to
SERVICE TYPE DESC

are charged based on /

configured for has /
PRODUCT MASTER RATE PLAN MASTER are linked to
PRODUCT CODE RATE PLAN CODE FACILITY MASTER
is offered through /
PRODUCT DESC bundles services in ADC RATE PLAN CODE FACILITY ID
PRE PAID FLAG RATE PLAN DESC
FACILITY DESC
BUSINESS LINE CODE (FK) PLAN START DATE
SERVICE TYPE CD (FK)
PLAN END DATE
RATE PLAN TYPE CODE (FK)
PRODUCT CODE (FK) charged as per /
classifies / SERVICE TYPE CD (FK) details configured in / defined for
is classified by makes
RATE PLAN TYPE MASTER RATE PLAN CHARGE DETAILS
RATE PLAN TYPE CODE RATE PLAN CHARGE ID
RATE PLAN TYPE DESC RATE PLAN CODE (FK)
CHARGE ATTRIBUTE ID (FK)
FACILITY ID (FK)
CHARGE ATTRIBUTE VALUE
classifies /
is classified by

CHARGE ATTRIBUTE MASTER

CHARGE ATTRIBUTE ID
CHARGE ATTRIBUTE DESC

TARIFF SCHEME PROMOTION

TARIFF PLAN CODE (FK) SCHEME CODE (FK) PROMOTION CODE (FK)
Corporate Customer PERSON DETAILS
PERSON ID
SALUTATION
FIRST NAME
GROUP ACCOUNT MIDDLE NAME
GROUP ACCOUNT NO is assigned contact for / LAST NAME
has contact FIXED PHONE COUNTRY CODE
GROUP NAME
CUSTOMER CATEGORY CODE (FK) FIXED PHONE AREA STD CODE
PERSON ID (FK) FIXED PHONE NO
ADDRESS ID (FK) MOBILE PHONE NO
FAX COUNTRY CODE
TREATMENT CATEGORY FAX AREA STD CODE
TREATMENT CATEGORY CODE FAX NO
EMAIL ID
TREATMENT CATEGORY DESC DOB
NATIONALITY
defines corporate group of / BIRTH PLACE
belongs to OFFICE PHONE COUNTRY CODE
OFFICE PHONE AREA STD CODE
JOB DESIGNATION
CUSTOMER SUBCATEGORY MASTER classifies / OFFICE PHONE NO
CUSTOMER SUBCATEGORY CODE is classified by ALT PHONE COUNTRY CODE
ALT PHONE AREA STD CODE
CUSTOMER SUBCATEGORY DESC CUSTOMER ACCOUNT ALT PHONE NO
classifies / CUSTOMER ACCOUNT NO ID PROOF TYPE CODE (FK)
has / ID PROOF NO
is classified by of
CUSTOMER NAME COMM LANGUAGES
GROUP ACCOUNT NO (FK) MOTHERS MAIDEN NAME
CUSTOMER CATEGORY CODE (FK) CUSTOMER CATEGORY CODE
CUSTOMER SUBCATEGORY CODE (FK) INSERT USER ID
CUSTOMER TYPE CODE (FK) INSERT DATE
CUSTOMER CREDIT DETAILS CUSTOMER STATUS CODE (FK) INSERT PROGRAM ID
PERSON ID (FK) LAST UPDATE USER ID
TREATMENT CATEGORY CODE (FK) LAST UPDATE DATE
CUSTOMER ACCOUNT NO (FK) is assigned / PAN GIR NO LAST UPDATE PROGRAM ID
CREDIT RISK RATING CODE (FK) gives rating of NO OF EMPLOYEES PAN NO
BUSINESS LINE CODE (FK) ANNUAL TELECOM SPEND FORM60
CREDIT LIMIT CUSTOMER START DATE HOUSEHOLD KEY
CREDIT VERIFICATION FLAG INSERT USER ID RELATION TO PERSON
INSERT DATE LINK PERSON ID (FK)
INSERT PROGRAM ID DEDUP PERSON ID (FK)
LAST UPDATE USER ID
LAST UPDATE DATE
classifies / LAST UPDATE PROGRAM ID
is classified by DEDUP CUSTOMER ACCOUNT NUMBER (FK)
CUSTOMER STATUS MASTER
CUSTOMER STATUS CODE
is related to
CUSTOMER STATUS DESC is contact for /
has children / has contact
has parent same as

ADDRESS TYPE MASTER

contacts and addresses are linked in /
ADDRESS TYPE CODE represents contact and location details of
ADDRESS TYPE DESC

SITE CONTACT TYPE MASTER

ADDRESS DETAILS SITE ID CONTACT TYPE CODE
ADDRESS ID CUSTOMER ACCOUNT NO (FK) CONTACT TYPE DESC
ADD LINE1 BILLING ACCOUNT NO (FK)
ADD LINE2 SERVICE NODE ID (FK)
LANDMARK ADDRESS TYPE CODE (FK)
PINCODE (FK) ADDRESS ID (FK)
EMAIL ID LOCATION ID (FK)
OFFICE FIXED PHONE STD CODE CONTACT TYPE CODE (FK)
OFFICE FIXED PHONE NO PERSON ID (FK)
classifies / ADD PROOF TYPE CODE (FK)
OFFICE FAX STD CODE is classified by
OFFICE FAX NUMBER VERIFICATION STATUS CD (FK)
OFFICE EMAIL ID AV JOB ASSIGN DATE
INSERT USER ID AV JOB DUE DATE
INSERT DATE AV JOB CLOSE DATE
AV NEGATIVE REASON classifies /
INSERT PROGRAM ID specifies location for /
INSERT USER ID is classified by
LAST UPDATE USER ID is identified by
LAST UPDATE DATE INSERT DATE
LAST UPDATE PROGRAM ID INSERT PROGRAM ID
LAST UPDATE USER ID
LAST UPDATE DATE
LAST UPDATE PROGRAM ID
ODS Transactions GROUP_ACCOUNT
GROUP_ACCOUNT_NO
GROUP_NAME
CUST_TYPE_CODE
PERSON_ID
ADDRESS_ID

PAY MENT_TRANSACTIONS
RECEIPT_NUMBER
PAYMENT_AMOUNT
PAYMENT_DATE
BILLING_ACCOUNT_NO
INVOICE_NO
CHQDD_CCDC_NUMBER
CHQDD_CCDCEXP_DATE
PAYMENT_CATEGORY_CODE
PAYMENT_TYPE_CODE
BANK_BRANCH_CODE
CARD_TYPE_CODE
CARD_TX_AUTH_NUMBER
CURRENCY_CODE
CUSTOMER_ACCOUNT CRM_USER_ID
CUSTOMER_ACCOUNT_NO PAYMENT_STATUS_CODE
PAYMENT_STATUS_DATE
CUSTOMER_NAME PAYMENT_REJECTION_CODE
GROUP_ACCOUNT_NO INSERT_USER_ID
CUSTOMER_CREDIT_DETAILS CUST_TYPE_CODE INSERT_DATE
CUSTOMER_SUBCATEGORY_CODE INSERT_PROGRAM_ID
CUSTOMER_ACCOUNT_NO CUSTOMER_TYPE_CODE LAST_UPDATE_USER_ID
CREDIT_RISK_RATING_CODE CUST_STATUS_CODE LAST_UPDATE_DATE
BUSINESS_LINE_CODE PERSON_ID LAST_UPDATE_PROGRAM_ID
CREDIT_LIMIT TREATMENT_CATEGORY_CODE
CREDIT_VERIFICATION_FLAG PAN_GIR_NO
NO_OF_EMPLOYEES
ANNUAL_TELECOM_SPEND
CUSTOMER_START_DATE
INSERT_USER_ID
INSERT_DATE
INSERT_PROGRAM_ID
LAST_UPDATE_USER_ID
LAST_UPDATE_DATE
LAST_UPDATE_PROGRAM_ID
DEDUP_CUSTOMER_ACCOUNT_NUMBER

INVOICE_DETAILS
INVOICE_NO
BILLING_ACCOUNT_NO
BILL_RUN_ID
INVOICE_DATE
PERIOD_FROM_DT
PERIOD_TO_DT
INVOICE_AMOUNT
STATEMENT_AMOUNT
BALANCE_FORWARD
ACCOUNT_BALANCE
SUPPRESS_ IND_CODE
ORIGINAL_PAYMENT_DUE_DATE
PAYMENT_DUE_DATE
EARLY_PAYMENT_DATE
CURRENT_DUE
TOTAL_PAY MENTS
TOTAL_ADJUSTMENTS
EARLY_PAYMENT_DISCOUNT
APPLIED_IND_CODE
LATE_PAYMENT_CHARGE
PREVIOUS_DUES
MONTHLY_CHARGES
OTHER_PLAN_CHARGES
ADMIN_CHARGES
SERVICE_CHARGES
OIC_CHARGES
SERVICE_TAX
TOTAL_CHARGES
INVOICED_ACCOUNT_ID
IMAGE_GENERATED_IND_CODE
INSERT_USER_ID
INSERT_DATE INVOICE_CHARGE
BILLING_ACCOUNT INSERT_PROGRAM_ID
BILLING_ACCOUNT_NO LAST_UPDATE_USER_ID
LAST_UPDATE_DATE INVOICE_NO
BILLING_ACCOUNT_DESC LAST_UPDATE_PROGRAM_ID CHARGE_AMOUNT
CUSTOMER_ACCOUNT_NO INVOICE_PAID_FLAG RATE_PLAN_CHARGE_ID
CUSTOMER_NODE_ID INVOICE_PAYMENT_DATE
KAM_ID RETURNED_BILL_STATUS_KEY
BILLING_NODE_TYPE_CODE
TDS_TAX_STATUS_CODE
PRINT_STACK_CODE
SERVICE_TAX_STATUS_CODE
DEBTORS_AGE_KEY
BILLING_ACCT_STATUS_CODE
SUPPRESS_ IND_CODE
SUPPRESS_ BILL_CYCLE_COUNT
SUPPRESS_ UNTIL_ISSUE_DATE
PREFERRED_PAYMENT_MODE_CODE
SCHEDULE_ID
INSERT_USER_ID
INSERT_DATE
INSERT_PROGRAM_ID
LAST_UPDATE_USER_ID ADJUSTMENTS
LAST_UPDATE_DATE
LAST_UPDATE_PROGRAM_ID ADJUSTMENT_ID
FIRST_BILL_CALL_FLAG BILLING_ACCOUNT_NO
FIRST_BILL_CALL_FEEDBACK_TEXT FROM_BILLING_ACCOUNT_NO
PARENT_BILLING_ACCOUNT_NO ADJUSTMENT_AMOUNT
CURRENCY_CODE
INSERTION_DATE
EFFECTIVE_DATE
ADJUSTMENT_TYPE_CODE
ADJUSTMENT_DESC
ACCOUNT_BALANCE ADJUSTMENT_TEXT
ADJUSTMENT_STATUS_CODE
ACCOUNT_ID CRM_USER_ID
ACCOUNT_BALANCE_AMOUNT INVOICE_NO
UNBILLED_AMOUNT ADJUSTMENT_BATCH_NO
BALANCE_DATE SERVICE_TAX_AMOUNT
ACCOUNT_ACTION_CODE TDS_TAX_AMOUNT
ACCOUNT_ACTION_DATE TDS_CHILD_ADJUSTMENT_ID
PROMO_BALANCE_AMOUNT SERVICE_TAX_CHILD_ADJUSTMENT_I
PROMO_BALANCE_EXP_DATE PARENT_ADJUSTMENT_ID
LAST_RECHARGE_DATE INSERT_USER_ID
ACCOUNT_TYPE_ID INSERT_DATE
CURRENCY_CODE INSERT_PROGRAM_ID
SERVICE_NODE_ID LAST_UPDATE_USER_ID
LAST_UPDATE_DATE
LAST_UPDATE_PROGRAM_ID

CUSTOMER_CUG_DETAILS
CASE_DETAILS
ODS_CUSTOMER_DETAILS_MASTER CASE_ID
CUG_CODE
SERVICE_NODE_ID SERVICE_NODE_ID
CRM_USER_ID
INTER_CIRCLE_FLAG BILLING_ACCOUNT_NO CASE_CREATION_DATE
CAF_NO CASE_TYPE_CODE
ORDER_LINE_NUMBER CASE_SUBTYPE_CODE
MDN CASE_FUNCTIONAL_AREA_CODE
RSN CASE_DUE_DATE
MIN CASE_CLOSE_DATE
CIOU_CODE SUPER_CASE _FLAG
FRIENDS_N_FAMILY CIOU_ACTION_INDICATOR DONE_IN_ONE_FLAG
OTAF_DATE CASE_MEDIUM_CODE
SDCA_CODE CASE_SEVERITY_CODE
SERVICE_NODE_ID MIGRATION_FLAG CASE_CONDITION_CODE
FNF_SERVICE_NODE_ID MATERIAL_CODE CASE_STATUS_CODE
INTER_CIRCLE_FLAG PRODUCT_CODE QUEUE_ID
EQUIPMENT_STATUS_CODE BACKOFFICE_USER_ID
CUST_TYPE_CODE BILLING_ACCOUNT_NO
BUSINESS_LINE_CODE SERVICE_NODE_ID
CHANNEL_ID
HLR_ID
REQUIRED_SERVICE_LEVEL_CODE
SERVICE_NODE_RATE_PLANS CURRENT_SERVICE_LEVEL_CODE
SYSTEM_CODE
CRM_USER_ID
RATE_PLAN_CODE SERVICE_LEVEL_CHANGE_DATE
SERVICE_NODE_ID NEXT_SERVICE_LEVE L_CODE
NEXT_STATE_DATE
WELCOME_CALL_FLAG
WELCOME_CALL_FEEDBACK_TEXT
WELCOME_CALL_DATE
CIRCLE_CODE
FRAUD_MONITOR_FLAG
CURRENT_SERVICES FRAUD_MONITOR_START_DT
FRAUD_MONITOR_END_DT VOUCHER_DETAILS
EFFECTIVE_END_DATE VOUCHER_NO
SERVICE_TYPE_CD INSERT_USER_ID
SERVICE_NODE_ID INSERT_DATE SERVICE_NODE_ID
INSERT_PROGRAM_ID INSERT_USER_ID
LAST_UPDATE_USER_ID INSERT_DATE
LAST_UPDATE_DATE INSERT_PROGRAM_ID
LAST_UPDATE_PROGRAM_ID LAST_UPDATE_USER_ID
REF_SERVICE_NODE_ID LAST_UPDATE_DATE
CURRENT_FACILITIES LAST_UPDATE_PROGRAM_ID
RECHARGE_DATE_TIME
FACE_VALUE
SERVICE_NODE_ID BATCH_NUMBER
FACILITY_ID SERIAL_NUMBER
VOUCHER_TYPE_CODE
Service Details PERSON DETAILS
PERSON ID
CUSTOMER ACCOUNT SALUTATION
CUSTOMER ACCOUNT NO FIRST NAME
has / MIDDLE NAME
CUSTOMER NAME of LAST NAME
GROUP ACCOUNT NO (FK) FIXED PHONE COUNTRY CODE
CUSTOMER CATEGORY CODE (FK) FIXED PHONE AREA STD CODE
CUSTOMER SUBCATEGORY CODE (FK) FIXED PHONE NO
CUSTOMER TYPE CODE (FK) ADDRESS TYPE MASTER CONTACT TYPE MASTER MOBILE PHONE NO
CUSTOMER STATUS CODE (FK) ADDRESS TYPE CODE classifies / CONTACT TYPE CODE FAX COUNTRY CODE
PERSON ID (FK) is classified by FAX AREA STD CODE
ADDRESS TYPE DESC CONTACT TYPE DESC
TREATMENT CATEGORY CODE (FK) FAX NO
PAN GIR NO EMAIL ID
NO OF EMPLOYEES DOB
ANNUAL TELECOM SPEND SITE NATIONALITY
CUSTOMER START DATE contacts and addresses are linked in / BIRTH PLACE
SITE ID
INSERT USER ID represents contact and location details of OFFICE PHONE COUNTRY CODE
INSERT DATE CUSTOMER ACCOUNT NO (FK) OFFICE PHONE AREA STD CODE
INSERT PROGRAM ID BILLING ACCOUNT NO (FK) classifies / JOB DESIGNATION
LAST UPDATE USER ID SERVICE NODE ID (FK) is classified by OFFICE PHONE NO
LAST UPDATE DATE ADDRESS TYPE CODE (FK) ALT PHONE COUNTRY CODE
LAST UPDATE PROGRAM ID ADDRESS ID (FK) ALT PHONE AREA STD CODE
DEDUP CUSTOMER ACCOUNT NUMBER (FK) LOCATION ID (FK) is contact for / ALT PHONE NO
CONTACT TYPE CODE (FK) has contact ID PROOF TYPE CODE (FK)
PERSON ID (FK) ID PROOF NO
ADD PROOF TYPE CODE (FK) COMM LANGUAGES
MOTHERS MAIDEN NAME
has children / CUSTOMER CATEGORY CODE
has parent INSERT USER ID
contacts and addresses are linked in /
represents contact and location details of specifies location for / INSERT DATE
is identified by INSERT PROGRAM ID
LAST UPDATE USER ID
SERVICE NODE DETAILS LAST UPDATE DATE
SERVICE NODE ID ADDRESS DETAILS LAST UPDATE PROGRAM ID
CIOU MASTER PAN NO
BILLING ACCOUNT NO (FK) ADDRESS ID
FORM60
CIOU CODE ORDER HEADER NUMBER (FK) ADD LINE1 HOUSEHOLD KEY
CIOU DESC ORDER LINE NUMBER (FK) ADD LINE2 RELATION TO PERSON
is responsible for /
CLUSTER ID MDN LANDMARK LINK PERSON ID (FK)
is served by
ZONE CODE (FK) RSN PINCODE (FK) DEDUP PERSON ID (FK)
PINCODE (FK) MIN EMAIL ID
CIOU TYPE CODE (FK) CIOU CODE (FK) OFFICE FIXED PHONE STD CODE
CIOU ACTION INDICATOR OFFICE FIXED PHONE NO
OTAF DATE OFFICE FAX STD CODE
PRODUCT MASTER SDCA CODE (FK) OFFICE FAX NUMBER
PRODUCT CODE MIGRATION FLAG OFFICE EMAIL ID is related to
MATERIAL CODE (FK) INSERT USER ID
PRODUCT DESC PRODUCT CODE (FK) INSERT DATE same as
PRE PAID FLAG EQUIPMENT STATUS CODE (FK) INSERT PROGRAM ID
BUSINESS LINE CODE (FK) CUSTOMER IDENTIFIER CODE (FK)
BUSINESS LINE CODE (FK)
CHANNEL ID (FK)
CITY MASTER
HLR ID SDCA MASTER
REQUIRED SERVICE LEVEL CODE (FK) CITY CODE
defines geographical presence / SDCA CODE
CURRENT SERVICE LEVEL CODE (FK) CITY DESC
asks for / belongs to CITY CODE (FK) is devided into /
SYSTEM CODE (FK) STATE CODE (FK)
CURRENT FACILITIES belongs to
required by CRM USER ID (FK) STD CODE
defines geographical presence /
SERVICE LEVEL CHANGE DATE belongs to CIRCLE CODE (FK)
SERVICE NODE ID (FK) NEXT SERVICE LEVEL CODE (FK) CITY CATEGORY ID
FACILITY ID (FK) NEXT STATE DATE
WELCOME CALL FLAG
WELCOME CALL FEEDBACK TEXT has special plan for / CIRCLE MASTER
is offered through / WELCOME CALL DATE are charged differently for CIRCLE CODE
bundles services in CIRCLE CODE (FK) consists of /
FRAUD MONITOR FLAG CIRCLE DESC belongs to
FACILITY MASTER COUNTRY CD (FK)
FRAUD MONITOR START DT
FACILITY ID FRAUD MONITOR END DT
FACILITY DESC EFFECTIVE END DATE
RATE PLAN MASTER
SERVICE TYPE CD (FK) INSERT USER ID
RATE PLAN CODE INSERT DATE
ADC RATE PLAN CODE INSERT PROGRAM ID
RATE PLAN DESC LAST UPDATE USER ID
PLAN START DATE LAST UPDATE DATE
PLAN END DATE LAST UPDATE PROGRAM ID
RATE PLAN TYPE CODE (FK) REF SERVICE NODE ID (FK)
FRIENDS N FAMILY
PRODUCT CODE (FK)
SERVICE TYPE CD (FK)
SERVICE NODE ID (FK)
referred by / FNF SERVICE NODE ID (FK)
referred to INTER CIRCLE FLAG
classifies / is allowed for /
is classified by enjoys
are charged based on /
belongs to /
configured for
are formed for
RATE PLAN TYPE MASTER
RATE PLAN TYPE CODE
RATE PLAN TYPE DESC SERVICE LEVEL MASTER
SERVICE LEVEL CODE
SERVICE LEVEL DESC
SERVICE TYPE MASTER
SERVICE TYPE CD
has /
SERVICE TYPE DESC are linked to
CUSTOMER CUG DETAILS
CUG MASTER
is defined for / is assigned to /
CUG CODE CUG CODE (FK)
has special belongs to SERVICE NODE ID (FK)
RATE PLAN CODE (FK) INTER CIRCLE FLAG