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    Client Feedback Form

    Uploaded by

    Jaya Maheshwari
    This document is a client feedback form for a company called ACM Limited. It asks clients to rate their satisfaction with various aspects of ACM's services on a scale of 1 to 5, including availability, sales, auditing, reporting, and overall satisfaction. It also includes space for additional comments or suggestions and asks if the client would like to be contacted to discuss the feedback further.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Client Feedback Form

    Uploaded by

    Jaya Maheshwari
    85 views1 page
    This document is a client feedback form for a company called ACM Limited. It asks clients to rate their satisfaction with various aspects of ACM's services on a scale of 1 to 5, including availability, sales, auditing, reporting, and overall satisfaction. It also includes space for additional comments or suggestions and asks if the client would like to be contacted to discuss the feedback further.

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    This document is a client feedback form for a company called ACM Limited. It asks clients to rate their satisfaction with various aspects of ACM's services on a scale of 1 to 5, including availability, sales, auditing, reporting, and overall satisfaction. It also includes space for additional comments or suggestions and asks if the client would like to be contacted to discuss the feedback further.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    85 views1 page

    Client Feedback Form

    Uploaded by

    Jaya Maheshwari
    This document is a client feedback form for a company called ACM Limited. It asks clients to rate their satisfaction with various aspects of ACM's services on a scale of 1 to 5, including availability, sales, auditing, reporting, and overall satisfaction. It also includes space for additional comments or suggestions and asks if the client would like to be contacted to discuss the feedback further.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Client Feedback Form

    Your feedback is important to us, so that we may seek to improve our services. If you have any comments that you would like to make about the services you have received, please fill in this form and send it back to us using the details below. Company Name Contact Name Date Completed 5 = Very Pleased 4 = Satisfied 3 = Moderately Satisfied 2 = Dissatisfied 1 = Poor 5 4 3 2 1

    Availability and Service 1. How satisfied were you with the ease by which you were able to contact us? 2. How satisfied were you with the staff and the way they handled your query? Sales 1. How satisfied were you with the speed of quotation, accuracy & completeness? 2. How satisfied are you with the value for money of our services? Auditing 1. How satisfied were you with the technical competences and ability of your evaluator/Auditor? 2. How satisfied were you with structure and planning of the audit? 3. How satisfied were you with the questioning technique and interpersonal skills? 4. How satisfied were you with the evaluators/Auditors awareness of your industry and its technology? Reporting & Certificates 1. How satisfied are you with our speed of reporting? 2. How satisfied are you with the layout and contents of our reports? 3. How satisfied are you with the layout and content of our invoices? 4. How satisfied are you with the content of our certificates? 5. How satisfied were you with the time taken to issue your certificates? Overall 1. How satisfied are you with us overall? Comments or Suggestions Please add any further comments or suggestions for improvement:

    Would you like someone from ACM Limited to contact you to discuss any of the above? Yes / No Thank you, for using our services and for taking the time to help us to improve. Please return this form to ACM Limited, The Business Centre, Edward Street, Redditch, Worcestershire, B97 6HA Fax: +44 (0) 1527 66946 or you can save the document and email it to info@acmcert.com.

    Form 025 Issue 3

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