SERVICE MANUAL

Color Inkjet Printer

EPSON Stylus CX7300/CX7400/DX7400/

CX8300/CX8400/DX8400

SEMF07-001

Notice:

All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

The contents of this manual are subject to change without notice.

All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being
informed of them.

The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice:

Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.

Copyright 2007

SEIKO EPSON CORPORATION.

Imaging Products CS, PL & Environmental Management

PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGER

Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.

WARNING

Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER
1.

ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.

2.

NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.

3.

WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.

4.

WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.

WARNING
1.

REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2.

MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3.

ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4.

IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5.

REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6.

WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

About This Manual

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.
APPENDIX Provides the following additional information for reference:
Exploded Diagram
Parts List
Circuit Diagrams

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
A D J U S T M E N T
R E Q U IR E D

C A U T IO N

C H E C K
P O IN T

W A R N IN G

Indicates an operating or maintenance procedure, practice or condition

that is necessary to keep the products quality.

Indicates an operating or maintenance procedure, practice, or condition

that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain

standard after disassembly and before re-assembly, otherwise the
quality of the components in question may be adversely affected.

Revision Status
Revision

Date of Issue

August 9, 2007

Description

First Release

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

Contents
Chapter 1 PRODUCT DESCRIPTION

Chapter 2 OPERATING PRINCIPLES

1.1 Features.................................................................................................................. 9
1.2 Printing Specifications......................................................................................... 10
1.2.1 Basic Specifications.................................................................................... 10
1.2.2 Ink Cartridge............................................................................................... 10
1.2.3 Print Mode .................................................................................................. 11
1.2.4 Supported Paper.......................................................................................... 13
1.2.5 Printing Area............................................................................................... 15
1.3 Scanner Specifications......................................................................................... 15
1.3.1 Scanning Range .......................................................................................... 15
1.4 General Specifications......................................................................................... 16
1.4.1 Electrical Specifications ............................................................................. 16
1.4.2 Environmental Conditions .......................................................................... 16
1.4.3 Durability .................................................................................................... 17
1.4.4 Acoustic Noise............................................................................................ 17
1.4.5 Safety Approvals (Safety standards/EMI) .................................................. 17
1.5 Interface............................................................................................................... 17
1.5.1 USB Interface ............................................................................................. 17
1.5.2 Memory Card Slots..................................................................................... 18
1.6 Control Panel ....................................................................................................... 19
1.6.1 Operation Buttons & LEDs ........................................................................ 19
1.6.2 Control Panel Functions in Each Mode ...................................................... 21
1.7 Specification for Each Function .......................................................................... 29
1.7.1 Stand-alone Copy Function ........................................................................ 29
1.7.2 Memory Card Direct Print Function........................................................... 31
1.7.3 Camera Direct Print Function(USB Direct Print/PictBridge) .................... 36
1.7.4 Reprint/Restore Photos Function (CX8300/CX8400/DX8400 only) ......... 38
1.7.5 Setup Mode ................................................................................................. 39

2.1 Overview .............................................................................................................

2.1.1 Printer Mechanism......................................................................................
2.1.2 Motors & Sensors .......................................................................................
2.1.3 Printhead.....................................................................................................
2.1.4 Carriage Mechanism...................................................................................
2.1.5 Paper Loading/Paper Feed Mechanism ......................................................
2.1.6 Ink System Mechanism ..............................................................................
2.1.7 Ink Sequence...............................................................................................
2.2 Scanner Mechanism ............................................................................................
2.2.1 Scanner Carriage Mechanism .....................................................................
2.3 Electrical Circuit Operating Principles................................................................
2.3.1 PSB Board ..................................................................................................
2.3.2 C690 Main Board .......................................................................................

42
42
43
44
46
47
52
55
56
56
58
58
59

Chapter 3 TROUBLESHOOTING
3.1 Overview .............................................................................................................
3.1.1 Specified Tools ...........................................................................................
3.1.2 Preliminary Checks.....................................................................................
3.2 Troubleshooting...................................................................................................
3.2.1 Motor and Sensor Troubleshooting ............................................................
3.3 Error Indications and Fault Occurrence Causes ..................................................
3.3.1 Error Indication Method .............................................................................
3.3.2 Troubleshooting by Error Message ............................................................
3.3.3 Superficial Phenomenon-Based Troubleshooting ......................................

66
66
66
67
67
68
68
72
90

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Chapter 4 DISASSEMBLY/ASSEMBLY
4.1 Overview ............................................................................................................. 98
4.1.1 Precautions.................................................................................................. 98
4.1.2 Tools ........................................................................................................... 98
4.1.3 Work Completion Check ............................................................................ 99
4.1.4 Procedural Differences between the Models ............................................ 100
4.2 Disassembly Procedures.................................................................................... 101
4.3 Removing the Housing ...................................................................................... 102
4.3.1 Paper Support Assy................................................................................... 102
4.3.2 Stacker Assy ............................................................................................. 102
4.3.3 Document Cover/ASF Cover.................................................................... 103
4.3.4 Scanner Unit/Hinge .................................................................................. 104
4.3.5 Upper Housing/Card Slot Cover............................................................... 106
4.4 Removing the Circuit Boards ............................................................................ 107
4.4.1 Main Board Unit ....................................................................................... 107
4.4.2 Panel Unit/LCD Unit ................................................................................ 109
4.4.3 Power Supply Unit.................................................................................... 111
4.5 Disassembling the Printer Mechanism .............................................................. 113
4.5.1 Printhead ................................................................................................... 113
4.5.2 CR Scale ................................................................................................... 115
4.5.3 Hopper ...................................................................................................... 116
4.5.4 Removing the Printer Mechanism (Lower Housing)................................ 117
4.5.5 Left Frame ................................................................................................ 119
4.5.6 Front Frame/Right Frame ......................................................................... 120
4.5.7 Star Wheel Holder Assy ........................................................................... 122
4.5.8 EJ Roller ................................................................................................... 122
4.5.9 PF Encoder Sensor.................................................................................... 123
4.5.10 PF Scale .................................................................................................. 124
4.5.11 PF Motor ................................................................................................. 124
4.5.12 CR Motor ................................................................................................ 126
4.5.13 Main Frame Assy.................................................................................... 127
4.5.14 CR Unit................................................................................................... 130
4.5.15 Upper Paper Guide ................................................................................. 131
4.5.16 ASF Unit ................................................................................................. 132
4.5.17 Ink System Unit ...................................................................................... 133
4.5.18 Front Paper Guide................................................................................... 136
4.5.19 PF Roller ................................................................................................. 137
4.5.20 Waste Ink Pads ....................................................................................... 138

Revision A
4.6 Disassembling the Scanner Unit........................................................................
4.6.1 Upper/Front Scanner Housing ..................................................................
4.6.2 Scanner Carriage Unit ..............................................................................
4.6.3 Scanner Motor Unit ..................................................................................
4.7 Differences in Disassembling/Reassembling Stylus CX7300/CX7400/DX7400.
4.7.1 Panel Unit (CX7300/CX7400/DX7400) ..................................................

139
139
140
143
144
144

Chapter 5 ADJUSTMENT
5.1 Adjustment Items and Overview.......................................................................
5.1.1 Servicing Adjustment Item List................................................................
5.1.2 Required Adjustments ..............................................................................
5.2 Using the Adjustment Program .........................................................................
5.2.1 TOP Margin Adjustment ..........................................................................
5.2.2 First Dot Position Adjustment ..................................................................
5.2.3 Head Angular Adjustment ........................................................................
5.2.4 Bi-D Adjustment.......................................................................................
5.2.5 PF Adjustment ..........................................................................................
5.2.6 PF Band Adjustment.................................................................................
5.2.7 Bottom Margin Adjustment......................................................................

147
147
149
151
151
151
152
153
153
154
155

Chapter 6 MAINTENANCE
6.1 Overview ...........................................................................................................
6.1.1 Cleaning....................................................................................................
6.1.2 Service Maintenance.................................................................................
6.1.3 Lubrication................................................................................................

157
157
157
158

Chapter 7 APPENDIX
7.1 Exploded Diagram / Parts List .......................................................................... 164
7.2 Electrical Circuits .............................................................................................. 164

CHAPTER

PRODUCT DESCRIPTION

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

1.1 Features
EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400 are color ink-jet
printers with scanner function and have the following features.
The difference in appearance between the two models is LCD; CX8300/CX8400/
DX8400 is equipped with LCD, and CX7300/CX7400/DX7400 is not equipped with it.

CX8300/CX8400/DX8400

CX7300/CX7400/DX7400

Available Functions

Printer
Printing from a computer or directly printing from a memory card.

Scanner
Scanning from a computer

Copy
Stand alone copy using the scanning and printing functions

Memory card slot

Available as USB memory card slot for PC

Color LCD (CX8300/CX8400/DX8400 only)

2.5-inch color TFD LCD

Paper Support & Stacker are Closed

CX8300/CX8400/DX8400

CX7300/CX7400/DX7400

High speed & High quality

Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi

D4-chips Turbo II Printhead achieves higher print speed than ever.

(Black: 90 nozzles x 1, Color: 90 nozzles x 1 per color)

Four independent ink cartridges is installed.

Newly developed pigment ink is employed.

Borderless printing on specified EPSON brand paper is available.

Dimensions

Dimensions: 450 mm (W) x 340 mm (D) x 179 mm (H)

Paper Support & Stacker are Opened

(Paper support and stacker are closed. Rubber feet are excluded)

Weight:

CX8300/CX8400/DX8400: 5.9 kg
CX7300/CX7400/DX7400: 5.8 kg

Figure 1-1. External View

(Paper support and stacker are closed. Rubber feet are excluded)

PRODUCT DESCRIPTION

Features

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

1.2 Printing Specifications

Revision A

1.2.2 Ink Cartridge

The product numbers of the EPSON ink cartridges for this printer are shown below.

1.2.1 Basic Specifications

Table 1-2. Product No. of Ink Cartridges

Table 1-1. Printer Specifications

Item

Color

(S)*1

On-demand ink jet

Nozzle configuration

Black: 90 nozzles x 1
Color: 90 nozzles x 3 (Cyan, Magenta, Yellow)

Print direction

Bi-directional minimum distance printing, Unidirectional printing

Horizontal x Vertical (dpi)

360 x 120
360 x 360
360 x 720
720 x 720

1440 x 720
1440 x 1440
SMGA 5760 x 1440 (2880 x 1440)

Control code

ESC/P Raster command

EPSON Remote command

Input buffer size

64 Kbytes

Paper feed method

Friction feed, using the ASF (Auto Sheet Feeder)

Paper path

Top feed, front out

Paper feed rates

T.B.D. mm/sec (at 25.4 mm feed)

PF interval

Programmable in 0.01764 mm (1/1440 inch) steps

Latin

Euro

CISMEA

Asia

Black

T0681
T0691 (2S)
T0881 (3S)*2

T0731H (S)
T0731 (2S)
T0901 (3S)

T0711H (S)
T0711 (2S)

T0731H (S)
T0731 (2S)

T0731 (2S)

Cyan

T0692 (3S)
T0882 (4S)*2

T0732 (3S)

T0712 (3S)

T0732 (3S)

T0732 (3S)

Magenta

T0693 (3S)
T0883 (4S)*2

T0733 (3S)

T0713 (3S)

T0733 (3S)

T0733 (3S)

Yellow

T0694 (3S)
T0884 (4S)*2

T0734 (3S)

T0714 (3S)

T0734 (3S)

T0734 (3S)

Specification

Print method

Print resolution

EAI

Note *1 : Available only with CX8300/CX8400/DX8400.

*2 : Available only with CX7300/CX7400/DX7400.

Shelf life
Two years from production date (if unopened), six months after opening package.
Storage Temperature
Table 1-3. Storage Temperature
Situation

Storage Temperature
oC

Limit

oC

When stored in individual boxes

-20
to 40
(-4oF to 104oF)

When installed in main unit

-20 oC to 40 oC
(-4oF to 104oF)

1 month max. at 40 oC (104oF)

Dimension
12.7 mm (W) x 68 mm (D) x 47 mm (H)
C A U T IO N

PRODUCT DESCRIPTION

Printing Specifications

Do not use expired ink cartridges.

The ink in the ink cartridge freezes at -16 C (3.2 oF). It takes
about three hours under 25 C (77oF) until the ink thaws and
becomes usable.

10

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

1.2.3 Print Mode

Table 1-4. Print Mode (Color)

Table 1-4. Print Mode (Color)

Media
Plain paper
Premium Bright
White Paper (EAI)
Premium Bright
White Inkjet Paper
(others)

Ultra Premium
Glossy Photo Paper
(EAI)
Ultra Glossy Photo
Paper (others)

Photo Paper Glossy

(EAI)
Glossy Photo Paper
(others)
Premium Photo
Paper Glossy (EAI)
Premium Glossy
Photo Paper (others)
Premium Photo
Paper Semi-Gloss
(EAI)
Premium Semigloss
Photo Paper (other)
Premium
Presentation Paper
Matte (EAI)
Matte Paper Heavyweight (others)

Print Mode

Resolution
(H x V dpi)

Dot Size
(cps)

Bi-d

Micro BorderWeave
less

Fast Economy/
Economy

360x120

Eco
(400cps)

ON

OFF

N/A

Draft

360x120

Eco
(400cps)

ON

OFF

N/A

Normal

360x360

VSD1
(245cps)

ON

OFF

N/A

Fine (360)

360x720

VSD2
(285cps)

ON

ON

OK

Fine (720)

720x720

VSD3
(285cps)

ON

ON

OK

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

OK

Photo2 (1440)

1440x1440

VSD3
(285cps)

ON

ON

OK

Photo (5760)

2880x1440

VSD3
(285cps)

ON

ON

OK

Photo Draft

360x720

VSD1
(245cps)

ON

ON

N/A

Photo (720)

720x720

VSD2
(285cps)

ON

ON

OK

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

OK

Photo2 (1440)

1440x1440

VSD3
(285cps)

ON

ON

OK

Photo (5760)

2880x1440

VSD3
(285cps)

ON

ON

OK

Photo (720)

720x720

VSD2
(285cps)

ON

ON

OK

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

OK

PRODUCT DESCRIPTION

Dot Size
(cps)

Bi-d

720x720

VSD2
(285cps)

ON

ON

N/A

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

N/A

Normal

360x360

VSD1
(245cps)

OFF

OFF

N/A

Fine (720)

720x720

VSD3
(285cps)

OFF

ON

N/A

Media

Print Mode

Photo Quality Inkjet

Paper* (others)

Photo (720)

Resolution
(H x V dpi)

Envelope

Micro BorderWeave
less

Note* : Not supported in EAI.

Printing Specifications

11

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A
Table 1-5. Print Mode (Monochrome)

Table 1-5. Print Mode (Monochrome)

Dot Size
(cps)

Bi-d

360x120

Eco
(400cps)

ON

OFF

N/A

Draft

360x120

Eco
(400cps)

ON

OFF

Normal

360x360

VSD1
(245cps)

ON

OFF

Media

Print Mode

Plain paper
Premium Bright
White Paper (EAI)
Premium Ink Jet
Plain papers (others)

Fast Economy/
Economy

Ultra Premium
Glossy Photo Paper
(EAI)
Ultra Glossy Photo
Paper (others)

Photo Paper Glossy

(EAI)
Glossy Photo Paper
(others)
Premium Photo
Paper Glossy (EAI)
Premium Glossy
Photo Paper (others)
Premium Photo
Paper Semi-Gloss
(EAI)
Premium Semigloss
Photo Paper (other)
Premium
Presentation Paper
Matte (EAI)
Matte Paper Heavyweight (others)

Resolution
(H x V dpi)

Micro BorderWeave
less

Bi-d

720x720

VSD2
(285cps)

ON

ON

N/A

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

N/A

Normal

360x360

VSD1
(320cps)

OFF

OFF

N/A

Fine (720)

360x720

VSD3
(285cps)

OFF

ON

N/A

Print Mode

Photo Quality Inkjet

Paper* (others)

Photo (720)

N/A
N/A

Resolution
(H x V dpi)

Envelope

Fine (360)

360x720

VSD2
(285cps)

ON

ON

N/A

Fine (720)

720x720

VSD3
(285cps)

ON

ON

N/A

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

OK

Photo2 (1440)

1440x1440

VSD3
(285cps)

ON

ON

OK

Photo (5760)

2880x1440

VSD3
(285cps)

ON

ON

OK

Photo Draft

360x720

VSD1
(245cps)

ON

ON

OK

Photo (720)

720x720

VSD2
(285cps)

ON

ON

OK

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

OK

Photo2 (1440)

1440x1440

VSD3
(285cps)

ON

ON

OK

Photo (5760)

2880x1440

VSD3
(285cps)

ON

ON

OK

Photo (720)

720x720

VSD2
(285cps)

ON

ON

OK

Photo (1440)

1440x720

VSD3
(285cps)

ON

ON

OK

PRODUCT DESCRIPTION

Dot Size
(cps)

Media

Micro BorderWeave
less

Note* : Not supported in EAI.

Printing Specifications

12

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

1.2.4 Supported Paper

The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).
Table 1-6. Supported Paper
Paper Name

Plain paper

Premium Inkjet Plain Paper

Premium Bright White Paper (EAI)

Bright White Inkjet Paper (Euro, Asia)

Ultra Premium Glossy Photo Paper (EAI)

Ultra Glossy Photo Paper (Euro, Asia)

Weight

EAI

EUR

Asia

P*1

B*2

P*1

B*2

P*1

B*2

Legal

215.9 x 355.6 mm (8.5x14)

Letter

215.9 x 279.4 mm (8.5x11)

A4

210 x 297 mm (8.3x11.7)

B5

182 x 257 mm (7.2x10.1)

0.08-0.11

64-90 g/m2
(17-24 lb.)

A5

148 x 210 mm (5.8x8.3)

Half Letter

139.7 x 215.9 mm (5.5"x8.5)

A6

105 x 148 mm (4.2x5.8)

User Defined

89 x 127- 329 x 1117.6 mm

(3.56x 5.08 - 13.16x44.7)

A4

210 x 297 mm (8.3x11.7)

0.11

80 g/m2
(21 lb.)

Letter

215.9 x 279.4 mm (8.5x11)

0.11

90 g/m2
(24 lb.)

A4

210 x 297 mm (8.3x11.7)

0.13

92.5 g/m2
(25 lb.)

Letter

215.9 x 279.4 mm (8.5x11)

A4

210 x 297 mm (8.3x11.7)

0.30

290 g/m2
(77 lb.)

8 x 10

203.2 x 254 mm

5 x 7

127 x 178 mm

4 x 6

101.6 x 152.4 mm

Note *1 : Y in the P column stands for the paper type/size is Supported.

*2 : Y in the B column stands for Borderless printing is available.

PRODUCT DESCRIPTION

Thickness
(mm)

Paper Size

C A U T IO N

Printing Specifications

Make sure the paper is not wrinkled, fluffed, torn, or folded.

The curve of paper must be 5 mm or below.
When printing on an envelope, be sure the flap is folded neatly.
Do not use the adhesive envelopes.
Do not use double envelopes and cellophane window envelopes.

13

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

Table 1-6. Supported Paper

Paper Name

Premium Photo Paper Glossy (EAI)

Premium Glossy Photo Paper (Euro, Asia)

Photo Paper Glossy (EAI)

Glossy Photo Paper (Euro, Asia)

Premium Photo Paper Semi-Gloss (EAI)

Premium Semigloss Photo Paper (Euro, Asia)

Premium Presentation Paper Matte (EAI)

Matte Paper-Heavyweight (Euro, Asia)

Photo Quality Inkjet Paper

Envelopes

Weight

EAI

EUR

Asia

P*1

B*2

P*1

B*2

P*1

B*2

Letter

215.9 x 279.4 mm (8.5x11)

A4

210 x 297 mm (8.3x11.7)

8 x 10

203.2 x 254 mm

5 x 7

127 x 178 mm

4" x 6"

101.6 x 152.4 mm

16:9 wide

101.6 x 180.6 mm

Letter

215.9 x 279.4 mm (8.5x11)

A4

210 x 297 mm (8.3x11.7)

5 x 7

127 x 178 mm

4 x 6

101.6 x 152.4 mm

Letter

215.9 x 279.4 mm (8.5x11)

0.27

A4

210 x 297 mm (8.3x11.7)

4 x 6

101.6 x 152.4 mm

Letter

215.9 x 279.4 mm (8.5x11)

A4

210 x 297 mm (8.3x11.7)

8 x 10

203.2 x 254 mm

A4

210 x 297 mm (8.3x11.7)

#10

104.8 x 241.3 mm (4.125x9.5)

#DL

110 x 220 mm

#C6

114 x 162 mm

Note *1 : Y in the P column stands for the paper type/size is Supported.

*2 : Y in the B column stands for Borderless printing is available.

PRODUCT DESCRIPTION

Thickness
(mm)

Paper Size

0.25

0.27

0.23

0.13

C A U T IO N

Printing Specifications

255 g/m2
(68 lb.)

258 g/m2
(68 lb.)

250 g/m2
(66 lb.)

167 g/m2
(44 lb.)
g/m2

102
(27 lb.)

g/m2

75-100
(20-27 lb.)

Make sure the paper is not wrinkled, fluffed, torn, or folded.

The curve of paper must be 5 mm or below.
When printing on an envelope, be sure the flap is folded neatly.
Do not use the adhesive envelopes.
Do not use double envelopes and cellophane window envelopes.

14

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

1.2.5 Printing Area

1.3 Scanner Specifications

The printing area for this printer is shown below.

Table 1-8. Basic Specifications

Table 1-7. Printing Area (Margins)

Print Mode
Standard print

Margin

Scanner type

Flatbed, color

Scanning method

Moving carriage, stationary document

Right

Top

Bottom

Any size

3 mm

3 mm

3 mm

3 mm

Home position

The front right corner

Envelope

5 mm

5 mm

3 mm

20 mm

Photoelectric device

CIS

Light source

LED

Maximum document sizes

A4 or US letter

Scanning range

8.5" x 11.7" (216 mm x 297 mm)

Maximum resolution

Main scan: 1200 dpi

Sub scan: 2400 dpi

Maximum effective pixels

10,200 x 14,040 pixels (CIS optical resolution x Microstep drive)

Pixel depth

16 bit per pixel (input) and 8 bit per pixel (output).

2.54 mm* 2.54 mm*

4 x 6

2.96 mm* 3.39 mm*

2.82 mm* 3.39 mm*

The margins for Borderless print are margins that bleed off the edges of paper.

Cut Sheet (Standard)

LM

Specification

Left

A4/Letter to
5 x 7 / Hi-Vision

Borderless
print
Note * :

Paper Size

Item

RM

Cut Sheet (Borderless)

LM

RM

TM

TM

Print Area

Print Area

Envelope
RM

LM

TM
Print Area

1.3.1 Scanning Range

Table 1-9. Scanning Range
RL (read length)

RW (read width)

OLM (left margin)

OTM (top margin)

216 mm

297 mm

1.5 mm

1.5 mm

BM

BM
Paper Size

BM

RL

OTM

Paper SIze

Paper Feed Direction

Scan bed

Original
(facedown)

Scan area

Figure 1-2. Printing Area

RW

OLM
Scanning starting position
Home position

Figure 1-3. Scanning Range

PRODUCT DESCRIPTION

Scanner Specifications

15

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

1.4 General Specifications

1.4.2 Environmental Conditions

Table 1-11. Environmental Conditions

1.4.1 Electrical Specifications

Table 1-10. Primary Power Specifications
Item

100-120 V model

220-240 V model

Rated power supply voltage

100 to 120 VAC

220 to 240 VAC

Input voltage range

90 to 132 VAC

198 to 264 VAC

T.B.D. A (T.B.D. A)

T.B.D. A (T.B.D. A)

Rated current (Max. rated current)

Rated frequency

50 to 60 Hz

Input frequency range

Revision A

49.5 to 60.5 Hz

Condition

Temperature*1

Humidity*1,2

Operating

10 to 35C
(50 to 95F)

20 to 80%

Storage
(unpacked)

-20 to 40C*3
(-4F to 104F)

5 to 85%

3000 V (for one minute)

90

Energy conservation

International Energy Star Program compliant

80

T.B.D. W

T.B.D. W

Low-power mode

T.B.D. W

T.B.D. W

Sleep mode

T.B.D. W

T.B.D. W

Standby mode (power-off)

T.B.D. W

T.B.D. W

(ISO10561 Letter Pattern)

Power
consumption

Vibration

1G

0.15G,
10 to 55Hz

(1 msec or less)

2G
(2 msec or less)

0.50G,
10 to 55Hz

Note *1 : The combined Temperature and Humidity conditions must be within the blue-shaded
range in Fig.1-4.
*2 : No condensation
*3 : Must be less than 1 month at 40C.

Insulation resistance
Printing

Shock

70
60

Humidity (%)

50
40
30

Note 1: If the printer or scanner is not operated for more than three minutes, the printer goes
into the power save mode within two minutes.
2: When no operation is made with the control panel for more than 13 minutes, the panel
goes to the power save mode within two minutes.

20
27/80
10/50

20/68

30/86 35/95 40/104

Temperature (C/F)

Figure 1-4. Temperature/Humidity Range

C A U T IO N

PRODUCT DESCRIPTION

General Specifications

When returning the repaired printer to the customer, make sure

the Printhead is covered with the cap and the ink cartridge is
installed.
If the Printhead is not covered with the cap when the printer is
off, turn on the printer with the ink cartridge installed, make
sure the Printhead is covered with the cap, and then turn the
printer off.

16

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

1.5 Interface

1.4.3 Durability
Total print life:

Black 20,000 pages (A4, 3.5% duty),

Color 10,000 pages (A4, ISO FDC24712),
or five years which ever comes first

Printhead:

Five billions shots (per nozzle) or five years which ever comes
first

Scanner carriage: 36,000 cycles of carriage movement

This printer has USB interface and memory card slots of the following specifications.

1.5.1 USB Interface

The table below describes the specifications of the two USB ports; USB device port for
connecting with a host such as a computer, and the USB host port for connecting with
an external devices such as a DSC (digital still camera).
Table 1-12. USB Interface Specifications

1.4.4 Acoustic Noise

Item

T.B.D. dB
(when printing from PC, on Premium Glossy Photo Paper, in highest quality)
T.B.D. dB (when scanning, default setting)

Compatible standards

1.4.5 Safety Approvals (Safety standards/EMI)

USA
Canada
Mexico
Taiwan
EU

Germany
Russia
Singapore
Korea

China*
Hong Kong*
Argentina
Australia

UL60950-1
FCC Part15 Subpart B Class B
CSA No.60950-1
CAN/CSA-CEI/IEC CISPR 22 Class B
NOM-019-SCFI-1998
CNS13438 Class B
CNS14336
EN60950-1
EN55022 Class B
EN61000-3-2, EN61000-3-3
EN55024
EN60950-1
GOST-R (IEC60950-1, CISPR 22)
IEC60950-1
K60950-1
KN22 Class B
KN61000-4-2/-3/-4/-5/-6/-11
GB4943
GB9254 Class B, GB17625.1
IEC60950-1
IEC60950-1
AS/NZS CISPR22 Class B

Note* : Only for CX8300/CX8400/DX8400

PRODUCT DESCRIPTION

Transfer rate

USB Device port

USB Host port*

Universal Serial Bus

Specifications Revision 2.0
Universal Serial Bus Device
Class Definition for Printing
Devices Version 1.1
480 Mbps (High Speed)

Data format
Compatible connector

Universal Serial Bus

Specifications Revision 2.0
Universal Serial Bus Mass
Storage Class Bulk-Only
Transport Revision 1.0
12 Mbps (Full Speed)
NRZI

USB Series B

USB Series A

2 [m] or less

Max. cable length

Note* : External devices that can be connected to the USB device port are:
DSC compliant with the USB Direct Print Protocol specification Rev 1.0
DSC compliant with the CIPA DC-001-2003 (PictBridge) specifications

Table 1-13. Device ID

When IEEE 1284.4 is Enabled
MFG:EPSON;
CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;
MDL:Model Name;
CLS:PRINTER;
DES:EPSON[SP]Model Name;

When IEEE 1284.4 is Disabled

MFG:EPSON;
CMD:ESCPL2,BDC;ESCPR1;
MDL:Model Name;
CLS:PRINTER;
DES:EPSON[SP]Model Name;

The Model Name is replaced as shown in the following table.

Table 1-14. Model Names Indicated in the Device ID
Destination

CX7300/CX7400/DX7400

CX8300/CX8400/DX8400

North America

Stylus CX7400

Stylus CX8400

Euro

Stylus DX7400

Stylus DX8400

Asia/Pacific

Stylus CX7300

Stylus CX8300

Interface

17

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

1.5.2 Memory Card Slots

Table 1-15. List of Supported Memory Card
Priority

Slot
Memory Stick/
Memory Stick
PRO

Compatible memory card

Memory Stick

Standard
MemoryStick Standard Format Specification Ver.1.42-00 compatible

MagicGate Memory Stick

Max.
capacity

Remarks

128MB

Includes versions with memory select

function

128MB

Copy protection function is not supported

MagicGate Memory Stick Duo

An adapter should be used

Memory Stick PRO

Memory Stick PRO Format Specifications-without security specifications Ver.1.02-00 compatible

4GB

Copy protection function is not supported

Memory Stick Duo

MemoryStick Duo Format Specification Ver.1.11-00 compatible

The Memory Stick Duo adapter should

Memory Stick Pro Duo

MemoryStick PRO Duo Format Specification Ver.1.02-00 compatible

The Memory Stick Duo adapter should

be used
be used.

1
SD/MMC

Memory Stick micro

Memory Stick Micro Format Specification Ver.1.02-00 compatible

SD (Security Digital)

SD Memory Card Specifications / PART1. Physical Layer Specification Ver. 2.0 compatible

miniSD/microSD

The Memory Stick adapter for standard size

should be used.
2GB

SDHC

The SD adapter should be used

Speed Class is not supported

8GB

miniSDHC/microSDHC

The SD adapter should be used

Speed Class is not supported

MultiMediaCard
MultiMediaCard Plus

MultiMediaCard Standard Ver. 4.1 compatible

xD-Picture
card

xD-Picture card

xD-Picture Card Specification Ver.1.20 compatible

CF Type II

Compact Flash

CF+ and CompactFlash Specification Revision 3.0 compatible

64MB/
4GB
2GB
4GB

Only MultiMediaCard Plus supports 4GB

Type M/H supported
True-IDE compatible memory card only

Microdrive

Note:

Memory Stick/PRO, SD/MMC and xD-Picture Card shares the same slot.
When cards are inserted in the two slots at once, the slot which will be accessed first is determined according to the priority shown in the table.
To select a card that has been inserted in a non-active slot, first remove the card in the active slot.
In memory card direct printing mode, the image files in the active slot are valid and have assigned frame numbers. The number of images will not change if a card is inserted in another
nonselected slot.
When the card inserted in the slot is accessed from the PC, only one drive is displayed at a time as a removable disk* and only the card that is in the active slot can be accessed via the
removable disk. A card that has been inserted into a non-selected slot cannot be accessed.
(This is for Windows. For Macintosh, the card in the active slot will be mounted on the desktop.)
Does not support 5V type of memory cards.
When a memory card is being accessed, do not touch the memory card.
For detailed information on the supported file system and formatting the memory card, refer to 1.7.2 Memory Card Direct Print Function ( p. 31 ) .

PRODUCT DESCRIPTION

Interface

18

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

1.6 Control Panel

1.6.1 Operation Buttons & LEDs
CX8300/CX8400/DX8400 (LCD-equipped model)
LCD

Table 1-16. CX8300/CX8400/DX8400 Buttons & LEDs

Button/LED

Button

Function

Power

Turns the power ON/OFF.

Start

Starts printing.

Stop/Clear

Stops operation and displays the menu screen.

Stops printing and ejects paper.
Returns the print settings in the current mode to their default
and displays the Top screen. (Returns to the previous screen
during printing maintaining the current settings)

Setup

Goes to the Setup mode that provides maintenance menu (head

cleaning, head alignment, etc.) and various setting menu.

Display/Crop

Goes to the zoom setting screen for the selected image.

Changes the image preview layout on the LCD.

Menu

Goes to the print setting menu screen.

OK

Accepts the changed settings

Back

Cancels the previous operation.

Cross Key
(Up/Down/Left/Right)

+
-

Selects a menu item or a setting value.

Setup button

Sets the number of copies.

+ button

Back button

Display/Crop button

Start button
Power LED

Memory Card

Goes to the memory card direct print mode.

Photo

Goes to the special mode that provides Reprint/Restore Photos

function.

Power (Green)

Power button

Flashes at power ON/OFF.

Flashes during some sequence is in progress.
Flashes when an fatal error occurs.
Lights when the status is other than above. (i.e. when in
stand-by / in setting operation using the control panel)

Stop/Clear button

Note : The Card Access LED is provided near the memory card slot.

Lights when a memory card is inserted.

Flashes when a memory card is being identified or accessed.

PRODUCT DESCRIPTION

Photo button
Cross key and OK button

Menu button

Goes to the stand alone Copy mode.

Card Access
(Green)

Copy button

- button

Copy

LED

Memory Card button

Control Panel

Figure 1-5. CX8300/CX8400/DX8400 Control Panel

19

EPSON Stylus CX7300/CX7400/DX7400/CX8300/CX8400/DX8400

Revision A

CX7300/CX7400/DX7400 (LCD-non-equipped model)

The printer has the following buttons and LEDs on the control panel.
Table 1-17. CX7300/CX7400/DX7400 Operation Buttons & LEDs
Button/LED

Button

LED*

Note * :

Function

Power

Turns the power ON/OFF.

Stop / Maintenance

[When printing]
Stops printing, cancels the job, or cancels the error.
[When not printing]
Performs maintenance such as head cleaning and Ink
replacement. Clears the settings.

Power LED
Power button

Stop / Maintenance button

Error LED

Print Index Sheet

Prints an index sheet.

Print from Index Sheet

Starts reading an index sheet and prints photos stored in

memory card.

Copies

Sets a number of copies.

Paper Type

Selects paper type and size.

Start B&W

Starts B&W copying.

Start Color

Starts color copying.

Power (Green)

Flashes at power ON/OFF.

Flashes during some sequence is in progress.
Flashes when maintenance is performed or a fatal error
occurs.
Lights when the printer status is other than above.
(standby / while the control panel is used for setting)

Error (Orange)

Flashes when a paper- related error occurs.

Ink (Orange)

Flashes when an ink-related error occurs.

7 Segments

Displays the number of copies, status, or error code.

Paper LED 1 (Green)

Lights while plain paper is selected.

Paper LED 2 (Green)

Lights while photo paper is selected.

Card Access (Green)

Lights while a memory card is inserted in the slot.

Flashes while a memory card is accessed.

Ink LED

Print Index Sheet button

Print from Index Sheet

Copies button

7 Segment LED

Paper LED1/2
Paper type button
Start B&W button
Start Color button

See Table 1-19 on page 22 and Table 1-20 on page 25 for details on the button
functions, and Table 1-21 on page 26 for details on the LED functions.
Note : The Card Access LED is provided near the memory card slot.

Figure 1-6. CX7300/CX7400/DX7400 Control Panel

PRODUCT DESCRIPTION

Control Panel

20