Manuale Operativo Lounge
Manuale Operativo Lounge
Manuale Operativo Lounge
04451 / 0
Identify your tanning device
For contact with customer service, please write down the device number of your tanning device.
III
II
Note:
Description of
skin types see
Page18.
04443 / 0
“This product is in conformity with performance standards for sunlamp products under CFR21 Part 1040.”
III
Foreword
Dear Customer,
The Ergoline device you have purchased is a technically advanced and • Read and observe the information in this instruction manual. This will
powerful microcomputer control system. Your device was manufactured enable you to prevent accidents and provide you with a reliable
with the greatest care and precision. It went through numerous quality device ready for use.
and safety checks in order to guarantee trouble-free, safe operation. But • Always observe the local and federal regulations and legal
you too may make a significant contribution to your long-term satisfaction requirements as well as the valid environmental protection
with your device. Following the tips and instructions in the instruction
Foreword
regulations.
manual will ensure you enjoyment and pleasure with your device.
In case of any questions, we are always at your disposition1).
Your sincerely
Sun Ergoline
4
Table Of Contents
Table Of Contents
Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . Fold-out page 31
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Maintenance, overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Maintenance intervals, installed lamps and order numbers . . . . . . . . 32
Maintenance and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Cleaning/replacing UV low-pressure lamps in outer doors . . . . . . . . 37
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Cleaning/replacing UV low-pressure lamps in inner doors . . . . . . . . 39
Environmental protection information . . . . . . . . . . . . . . . . . . . . . . . . 16 Cleaning/replacing accent lights in outer doors . . . . . . . . . . . . . . . . . 40
General tanning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Cleaning/replacing lighting of comfort cabin . . . . . . . . . . . . . . . . . . . 42
Skin types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Replace starter for lighting of comfort cabin . . . . . . . . . . . . . . . . . . . . 43
Cleaning/replacing filter mats in outer doors . . . . . . . . . . . . . . . . . . . 45
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . Fold-out page 19
Operating table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Presettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Changing presettings with the control panel . . . . . . . . . . . . . . . . . . 46
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Changing presettings with a hand-held unit . . . . . . . . . . . . . . . . . . . 48
Settings during start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Terminate tanning session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5
Table Of Contents
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Table Of Contents
Note:
Technical changes are reserved with respect to the illustra-
tions and specifications in this instruction manual.
Reprinting and reproduction, in whole or in part, of this man-
ual is only permitted with our previous written approval and
with specification of the source.
6
Table Of Contents
Safety
Description of warning signs Caution notes, property damage:
CAUTION!
Danger notes, damage to persons:
The word “CAUTION” with this label points out that danger for
Table Of Contents
Type and source of danger, e.g. “DANGER – High devices, materials and the environment can be expected
voltage!” here.
7
Intended use
8
Danger of damage to persons
WARNING! As with natural sunlight, overexposure can cause eye WARNING! Danger of long-term consequences.
and skin injury and allergic reactions. Repeated expo-
– Nursing infants and small children through age
Danger of damage to
sure may cause premature aging of the skin and skin
7 years may not use this device.
cancer. Wear protective eye wear; failure to may result
– The following applies to minors under the age of
persons
in severe burns or long-term injury to eyes.
18 years: Only use tanning devices in agreement with
Occasionally, persons using the tanning device will experience a slight a parent or guardian, or after consulting a physician.
reddening of the skin – usually in small patches – after the second or third
– While there is no immediate clinical evidence of UVA
session. This redness is often accompanied by an itching sensation. This
exposure and its effects upon expectant mothers, it is
may be nothing more than a heat “rash” caused by heat from the lamps
strongly advised that expectant mothers be discour-
within the device. It should go away within approximately 24 hours and
aged from using the tanning unit.
should not reappear. This rashing can be lessened or prevented by ap-
plying moisturizer lotion to the affected area after the tanning session is
completed.
– Follow instructions.
– The time between two tanning sessions must be at least 24 hours!
– Increasing tanning also requires an extension of the exposure time
(= radiation time) or after a certain degree of tanning has been achieved,
a further intensification is not possible. However, the radiation time may
not be extended as desired within the scope of the permissible radiation
doses! Therefore, only a certain degree of final tanning dependent on
the skin type can be achieved without endangering your health.
– Inform users about proper tanning – see page 16.
9
Please read and observe ...
Meaning of symbols
Symbols for Description, Operation and Maintenance
10
Please read and observe ...
Meaning of symbols
Description Unscrew/release screw
e.g.
Press button for 2 seconds Replacing
2s
11
Please read and observe ...
Presettings
Troubleshooting
12
Please read and observe ...
Guidelines Equipment
This device was built according to UL STD 482, certified to CAN/CSA The equipment of the devices differs depending on the model.
STD C22.2 2 No. 224. In this instruction manual all standard and optional components/functions
CAUTION – Air inflow and outflow are taken into account which must be observed during operation and/or
when performing maintenance.
Do not change, obstruct or block the air inflow and outflow
The control panel is also affected by the differing equipment: Only those
Guidelines
area to the device or make any unauthorized changes to the
device. The manufacturer shall bear no liability for damage or buttons are visible that can be operated, i.e. the corresponding function
injuries resulting from such actions. See also Page 30. must be part of the equipment of the device.
Export Accessories
We would like to point out that the devices are exclusively intended for Some accessory parts are taken into account in the maintenance sched-
use in the US and Canada, and may not be exported to other countries ule beginning on Page 33, however this does not automatically mean that
and operated there! The manufacturer shall assume no liability whatso- your device is provided with this equipment (e.g. Air Condition).
ever in case of non-observance! We explicitly emphasize that high liabil- An overview of the possible accessories is provided in the sales docu-
ity risks may occur for the exporter an/or the operator in case of non- mentation.
observance.
13
Please read and observe ...
acterized by a particularly high UV permeability and resistance, as well as During maintenance work there is a danger of touching
an easy-care, hygienic surface. live parts and receiving a fatal electrical shock.
The acrylic glass panels are formed to their shapes for the specific devic- • Disconnect device from power supply before
es in a technically complex production process. Despite state-of-the-art opening – also see Page 31.
production know-how, the presence of minor spots, air bubbles or • Do not reach behind covers, do not open the device
streaks in the acrylic panels is unavoidable. In addition, hairline cracks and do not replace lamps with the device switched
can occur during operation. on.
These occurrences are material-dependent and are unavoidable in pro- Maintenance and care play a major role in deciding whether the device
cessing, however have no significant effect on the utility value and can meets the requirements placed on it in a satisfactory manner. The com-
therefore not be recognized as defects. pliance with the specified maintenance intervals and the careful conduct-
ing of the maintenance and care work are therefore absolutely necessary
– see Page 33 ff.
The current operating hours of the parts requiring maintenance can be
displayed in the Presetting mode – see Page 46 ff.
Remount any protective devices (e.g. filter panels) after completing work.
CAUTION!
Only use original spare parts of the same type or compatible
parts! The use of other parts voids the conformity! Any liability
is excluded in case of damage or injury proven to be the re-
sult of the use of non-original spare parts.
14
Please read and observe ...
Cleaning
Acrylic glass surfaces
CAUTION!
Do not rub with a dry cloth – danger of scratching!
For fast, hygienic proper cleaning of acrylic glass surfaces,
use exclusively the specially developed fast disinfectant
Cleaning
cleaner Antifect®.
Other cleaning agents, especially concentrated disinfectants
or solvents (e.g. Lysoform, ethyl alcohol or other liquids con-
taining alcohol), may not be used for cleaning.
Plastic surfaces
For cleaning the other plastic surfaces, it is best to use warm water and
a leather cloth. Never use aggressive cleaning agents containing alcohol,
e.g. the commercially available Sagrotan, or essential oils. These may
lead, in the long run, to damages not covered by the guarantee.
During cleaning a slight discoloration of the leather cloth by the rubber 02756 / 0
seals must be expected for production-related reasons.
Base cover
Note:
Wipe the base cover with a damp cloth and disinfect with Antifect® after
Prevent damage to the acrylic glass and plastic surfaces. Re-
every use.
move rings, watches, bracelets etc. before the start of clean-
ing work.
15
Please read and observe ...
761/2001 and the standard DIN ISO 14001, and undergoes regular inter- skin even tan more pleasantly and with fewer worries, as the radiation
nal and external environment audits performed by trained auditors. dosage can be exactly defined with tanning devices.
Certain drugs – particularly those that produce photosensitivity – may
information
Environmental regulations – disposal of lamps cause individuals under the influence of this type drug to experience ad-
UV low-pressure lamps contain fluorescent materials and other waste verse effects and those people should avoid exposure to UV sources of
containing mercury. all kinds. Doctors will advice people taking these drugs to possible ad-
According to the national waste disposal laws and in accordance with the verse effects.
municipal waste regulations, proof must be provided of the proper dis- The speed and intensity with which someone tans are dependent on the
posal of UV lamps. skin type and the individual melanin quantity in the skin. No two individual
Your local environmental agency will be happy to assist you with the dis- skin tones are the same. A tan to one person may be different to another
posal of UV lamps. and treatment length may vary.
What is Melanin?
The brownish pigment produced by special cells in the base layer of your
skin determines the individual's tan. As the skin is exposed to the ultravi-
olet light, the melanin is activated and combines with protein cells that
rise to the skin's surface, thus producing a tan. The amount of melanin in
your body determines how quickly and dark you tan. The more melanin
produced and exposure time an individual has, the faster and deeper the
individual will tan.
16
Please read and observe ...
General tanning
the skin should be thoroughly cleaned and dried before each sunbath.
instructions
Which tanning times are recommended?
Many facial makeups have oil bases and should be removed prior to a
Although there is virtually no reason to worry about sunburn with the UV session.
tanning method, some consideration should initially be given to individual
Adequate ventilation of the room or booth housing the tanning device is
skin sensitivity.
required for proper and comfortable operation. Your tanning device will
perform best at the ambient temperature of 75 °F to 90 °F.
Danger of skin injuries and skin diseases! It is recommended that, following a tanning session, a skin moisturizer be
applied. This promotes a smoother, more even looking tan.
17
Please read and observe ...
Skin types
For the recommended exposure schedule (see page III):
Skin type II:
This is the individual that usually burns easily and severely, tans minimal-
ly or lightly and peels.
General tanning
instructions
18
Accessories
Operation
04455 / 0
21
Tanning
Start and end of tanning If the device fails to start up when you have closed the door:
The device is started automatically with an internal or external timer and – Press START/STOP to start tanning.
automatically stopped after the preselected time. The fan continues to
run for approx. 3 minutes (fan delay) to sufficiently cool the device.
Note:
Timer instructions: see separate manual.
Operation
Preparation time
Before the UV lamps automatically go on, you have a few minutes to pre-
pare yourself. During the preparation time you can switch on the UV
lamps at any time by pressing the START/STOP button.
– Close the outer door.
– Open the inner doors (comfort cabin).
– Remove your clothes and all jewelry.
– Remove make-up and other cosmetics.
– Remove glasses. Contact lenses can be worn under the protective
goggles.
– Put on the protective goggles.
– Close the inner doors. 04456 / 0
– Stand upright in center of the device.
Depending on the controller, the tanning device starts up after a short
time automatically. The tanning device is operating when the UV lamps
are on and the fan is running.
22
Settings during start-up To interrupt tanning session
Operation
04458 / 0 04456 / 0
The tanning time can be interrupted during tanning by switching off the
UV lamps:
– Press START/STOP for three (3) seconds to pause or stop tanning.
– Press START/STOP again for three (3) seconds to restart the lamps.
23
Running time of accent lights IR function 48
04459 / 0 04518 / 0
46
04460 / 0
24
Surround cooling – Adjust speed
1 2
Press to activate.
1 3
Operation
04461 / 0 04461 / 0 04462 / 0
1 2 1 2
2 4
– Press button .
– While the button flashes, press the plus or
minus button to change the intensity of the air
stream.
04461 / 0 04463 / 0
25
Channel
1 2
Press to activate.
1 3
Operation
1 2 1 2
2 4
– Press button .
– While the button flashes, press the plus or
minus button to select a channel.
means: no Channel selected, there is
no sound, music is “OFF”.
04525 / 0 04525 / 0
26
Volume
1 2
Press to activate.
1 3
Operation
46
1 2
2
– Press button .
– While the button flashes, press the plus or
minus button to change the volume.
04525 / 0
27
Emergency release
1
Operation
04534 / 0 04535 / 0
2
– Push the filter mat out of the way to access
the cable of the emergency release.
04536/ 0
28
Technical data
Ergoline Lounge
Model:
Turbo Power
Powerinput 3-pole Powerinput 1-pole
(max. 50 amp) (max. 90 amp)
Rated power consumption: 11,600W 230V AC 60 Hz 230V AC 60 Hz
Technical data
Conformity mark:
04045 / 1
29
Device tolerance in room
A = 94.48 in G= 47.24 in I
D2
B = 83.66 in H= 59.05 in
C = 62.99 in I= 24.41 in
J
D1 = 1.97 in J= 18.90 in
D2 = 8.86 in K= 30.71 in
A
E = 64.96 in L= 26.77 in
K
B
Technical data
F = 23.62 in M= 36.61 in
D1
L
C M
04471 / 0 Caution – Risk due to 04473 / 0
overheating!
G
H
04472 / 0 03173 / 1
30
Scheduled maintenance – filters
/50 h 1
2x 800730 45
Maintenance
33
Scheduled maintenance – accent lights
b
a) 2x white 80 W 10707 42
b) 1x white 13 W 12 408 42
04476 / 0
b) 1 x S10 10 047 43
34
Scheduled maintenance – UV lamps, starters
Lounge
Turbo Power
04477 / 0
Maintenance
1000 h c) d) 50 x CLEO POWER 12637
SUNSTARTER
35
Relamping / maintencance instructions
It is imperative that you, the owner and/or operator, check all compon-
ents for any signs of wear which may occur through normal use. Danger of burns from hot lamps and device parts
– Observe the cleaning and maintenance schedule specified in the
maintenance table on Page 32 to 34.
WARNING! If the tanning device was operated before being swit-
– Only replace UV low-pressure lamps with the original lamp type or with ched off and opened, lamps and housing parts may be
compatible lamps. hot.
Should you require any assistance or need additional information, please – Before replacing lamps or other spare parts, wait until
call Global Service Division at 1-800-643-0086, Monday through Friday lamps and metal parts of the device have cooled
8:00 a.m. - 17:00 p.m. CST down sufficiently.
36
UV low-pressure lamps, outer doors
2 4
Maintenance
04478 / 0 04480 / 0 04481 / 0
De-energize device!
1 3
1
1
2
2
1
04479 / 0 04514 / 0
...
37
5
1 2
Maintenance
03108 / 0
03099 / 0
38
UV low-pressure lamps, inner doors
2 4
3 2
Maintenance
04486 / 0 04489 / 0 03099 / 0
De-energize device!
1 3
1 2
04487 / 0 03108 / 0
39
Accent lights, outer doors
2 4
1
Maintenance
De-energize device!
1 3
1
1
2
2
1
04479 / 0 04514 / 0
...
40
5
1 2
Maintenance
04492 / 0
03099 / 0
41
Lighting for comfort cabin
2
Maintenance
04493 / 0 03099 / 0
De-energize device!
1
1
04494 / 0
42
Starter for lighting of comfort cabin
2 4
8 7
1
2
5 6
4 3
1 2
Maintenance
04495 / 0 04496 / 0 04497 / 0
De-energize device!
1 3 5
2
1
2
2
1
1 1
3 3
04494 / 0 04529 / 0 04530 / 0
...
43
6
1 2
3 4
5 6
8 7
Maintenance
04498 / 0
03099 / 0
44
Filter mats
Maintenance
04499 / 0 04047 / 0
L
1 3
04500 / 0 04501 / 0
45
Changing presettings with the control panel
The setting mode enables you to call up operating states and make alte- Changing presettings
rations to current settings.
Increase the preset value:
Changing to Presetting mode • Press and hold the START/STOP button while simultaneously pres-
sing the + button.
• Press the buttons - and + simultaneously for at least five seconds out-
Decrease the preset value:
side a tanning process.
• Press and hold the START/STOP button while simultaneously pres-
• appears in the display.
sing the – button.
• Enter the code (see Page 47).
Reset to the last value set:
• Press the START/STOP button four times when you run the Preset-
• Press the START/STOP button.
ting mode for the first time.
Reset to the delivered state:
• briefly appears in the display, then (Function 1)
and the presetting value are displayed alternately (see column “On • See function .
Presettings
delivery”). Note:
• By pressing the + button you scroll up to the next function (from -01- The tanning device will automatically return to 'idle' mode
to -15-). 30 seconds after the last button was pressed.
• By pressing the – button you scroll down to the next function (from
-15- to -01-).
The presettings are listed beginning on Page 49.
46
Defining a code
• Select Function .
• Press the START/STOP button for 3 seconds until appears.
• Press the desired buttons consecutively:
• Press the buttons in the same sequence when appears
again.
• appears in the display. The set code has been saved.
• Please note the code for Customer Service.
If you know the old code, you can define a new code at any time.
Presettings
47
Changing presettings with a hand-held unit
Some data can also be displayed and changed with a commercially Information on operating the hand-held unit is contained in the manufac-
available hand-held unit (e.g. from Palm). For this purpose you require turer's documentation.
special software (available in German and English), which you can down- IR Function
load at www.sunergoline.com. The operating manual for this software is
also available at the same website.
Caution!
The code for access via the infrared interface is preset in IR
the software of the hand-held unit, and can therefore be
used with any unit. Anyone, who downloads the software
from the Internet can access the unit date with a hand-held
unit. Please note that Customer Service changes the preset
access code during initial start-up – see software operating
manual. Please note the new code for future use!
04508 / 0
This code is independent of the access code for the preset-
Presettings
48
No. Description on delivery Values from-to
Presettings
Fan run-on time (minutes) 3 ® 10
1 ® 23
To set the time
01 ® 59
49
No. Description on delivery Values from-to
To set the access authorisation code to enter setting mode (see Page 47)
50
Troubleshooting
In the case of a fault, fault codes appear on the display to simplify
localizing of the fault cause:
• If a fault occurs, the fault code flashes in the display.
• If several faults occur, the fault messages are displayed alternately.
• The fault remedy is acknowledged by pressing the button.
If the fault cannot be eliminated, inform Customer Service:
shooting
Trouble-
( (800) 445 0624
51
Error Meaning Correction
Full condensation tank (only when using an original condensate
Empty condensation container.
container)
Air-vane switch does not switch off 1 minute after fan switches off
52
Error Meaning Correction
shooting
Switching error in series circuit of safety switch
Trouble-
Auxiliary controller
Heating controller
53
Error Meaning Correction
Speed control 1
Speed control 2
Audio amplifier
Channel selection
Real-time clock
Parameter memory
shooting
Trouble-
54
Index
Index
A E Load, maximum...........................................30
Accent lights Emergency release ..................................... 28 Long-term consequences..............................9
Operation ........................................... 24 Equipment................................................... 13 M
Outer doors, cleaning or replacing..... 40 Error codes.................................................. 51
Maintenance schedules...............................33
Acrylic glass panels .................................... 14 Export.......................................................... 13
Minors............................................................9
B Exposure schedule....................................... III
Eye injuries.................................................... 8 O
Base cover.................................................. 15
Operator, important information ....................8
C F
Order numbers ................................33, 34, 35
Channel, operation ..................................... 26 Fan delay .................................................... 22
Overview
Children ........................................................ 9 Fault codes.................................................. 51
Maintenance .......................................32
Circuit breakers........................................... 31 Filter mats ................................................... 45 Operation............................................20
Cleaning schedules .................................... 32 Frequency ................................................... 29
Fusing ......................................................... 29 P
Code
Palm, changing presettings .........................48
Defining a code with hand-held unit... 48 G Plastic..........................................................15
Defining a code with operating panel. 47 Global Service Division ................................. II
Comfort cabin Power consumption.....................................29
Cleaning/replacing light...................... 42 H Preparation time ..........................................22
Index
Replace starter for light...................... 43 Hand-held unit, changing presettings.......... 48 Presettings ..................................................46
Contact ....................................................... 19 Table...................................................49
I
D Intended use ................................................. 8 R
De-energizing device .................................. 31 Relamping instructions, general ..................36
L
Device tolerance in room ............................ 30 Room temperature, maximum.....................30
Label ............................................................. II
Disposal of lamps ....................................... 16 Light in comfort cabin.................................. 42
55
Index
S U
Safety information.................................... III, 8 UL Standard................................................ 13
Settings at start........................................... 23 UV lamps, maintenance schedule............... 35
Skin types ................................................... 18 UV low-pressure lamps
Spare parts ................................................. 14 Inner doors ......................................... 39
Start of tanning session .............................. 22 Outer doors ........................................ 37
Starter for light in comfort cabin.................. 43 V
Sun screen.................................................. 17 Ventilation ................................................... 18
Symbols ...................................................... 10 Voltage........................................................ 29
Cleaning............................................. 11 Volume, operation....................................... 27
Ergoline key ....................................... 10
Filter/filter mat .................................... 11
Hot surface......................................... 10
Low-pressure lamp ............................ 10
Press button....................................... 11
Replacing ........................................... 11
Starter ................................................ 10
Visual inspection ................................ 11
T
Index
Tanning instructions.................................... 16
Tanning times .............................................. III
Technical data ............................................ 29
Termination of tanning ................................ 23
Troubleshooting .......................................... 51
Type label ..................................................... II
56
Warranty
Limited Warranty
SUN Ergoline prior to start of repairs, and must coincide with SUN incidental damages are excluded.
Ergoline established rates and time allotment policy. No person, firm or corporation is authorized to obligate SUN Ergoline for
D. Acrylic: Refer to Manufacturer's Acrylic Warranty Policy. any liability in connection with the sale or use of these goods.
It is imperative that the original customer completes and returns the en-
closed warranty card within 10 days after purchase to insure valid regis-
tration and coverage for potential claims.
57
Warranty
or merchantability.
The remedies provided in this limited warranty are the exclusive re-
medies provided to the purchaser by SUN Ergoline and are provi-
ded in substitution of all other remedies. Consequential and
incidental damages are excluded.
58
Warranty
Warranty Claims
Policy & Procedures ing order.
1. When to file a Warranty Claim: Each dealer/distributor has their own internal procedure for handling
In the event that your tanning system is not functioning properly under in- Warranty Claims and credits.
tended normal use as described in the unit's Operation an Instruction NOTE: SUN Ergoline, the manufacturer, does not involve itself in the di-
Manual, you may then have established cause to file a Warranty Claim. rect handling of a Warranty Claim except where mitigating circumstances
NOTE: Both the tanning system and legal registered owner apply and where required by law.
must meet the criteria established under SUN Ergoline Limit-
Parts Warranty Claim/Credit Review
ed Warranty as described in this manual before any Warranty
Claim will be considered. 1. Customer calls SUN Ergoline and notifies the Service Department of
problem.
2. Where to call to place a Warranty Claim:
2. SUN Ergoline Service Department determines course of action.
SUN Ergoline is supported nationwide by an extensive dealer/distributor
network through whom the majority of our units are sold. These dealers/ 3. SUN Ergoline ships part and R.A.I. to customer freight collect and bills
distributors are required by contract to stock sufficient parts to meet the customer on net 30 basis for part only.
various warranty and nonwarranty needs of their customers. 4. Customer, within 15 days of receiving new part, returns defective part
Therefore, in order for you to properly file a Warranty Claim, you must lo- to SUN Ergoline along with R.A.I.
cate the name and phone number of the dealer/distributor through whom 5. Upon receipt of defective part and R.A.I., SUN Ergoline issues cus-
you purchased your unit. Normally this information can be easily located tomer a credit invoice which offsets original bill. Customer's account is
Warranty Claims
either on your paid invoice or other proof of purchase documentation that returned to zero balance concerning this claim.
you received when taking delivery of the unit. NOTE: If part returned to SUN Ergoline proves to be opera-
Next, notify the dealer/distributor of the serial number, model number and tional and not defective, or if product code numbers on part
date unit was purchased. This will initiate the Warranty Claim process. do not correspond with individual unit date on file with SUN
Upon determination of the problem, your dealer/distributor can then sup- Ergoline, then a 30% restocking fee will be charged in addi-
ply you with the part(s) and proper instructions to return your unit to work- tion to the retail purchase price of part.
59
Warranty
Acknowledgment of the Agreement is not required for acceptance of the do not interfere with the designed function of the unit.
foregoing stipulations. This warranty does not include failure of the product due to alteration,
modifications, misuse, abuse, improper maintenance, improper installa-
Labor Warranty Claim/Credit Procedures
tion or repair.
SUN Ergoline furnishes labor without charge for a period of 90 days from
This warranty is not transferable and is only applicable to the original pur-
date of purchase. All labor and related charges must be authorized by
chaser named on a completed and registered warranty record at SUN
SUN Ergoline prior to start or repairs, and must coincide with SUN
Ergoline headquarters.
Ergoline established rates and time allotment policy.
SUN Ergoline obligations do not include transportation charged on the
Please contact our Service Department for authorization and billing pro-
shipping of new components to the customer or on the return of defective
cedures.
components of the manufacturer. All freight charges must be paid by the
customer.
Limited Lifetime Warranty There are no warranties which extend beyond the description on the face
SUN Ergoline warrants specific individual components of the Competi- hereof. There is no express or implied warranty of fitness or merchant-
tion Tanning Systems against defects in materials and workmanship for ability.
the life of the product. Coverage is limited to units purchased after The remedies provided in this limited warranty are the exclusive reme-
November 1, 1994. dies provided to the purchaser by SUN Ergoline and are provided in sub-
This warranty is restricted by the following components only: stitution of all other remedies. Consequential and incidental damages are
excluded.
• Steel Back Panels
Notice: Any misuse, abuse, modification, alteration, impro-
• Structural Steel Frame Components
Lifetime Warranty
60
801303 / Index „a“ / us / 01.2004
Sun Ergoline ● #1 Walter Kratz Drive ● Jonesboro, Arkansas 72401
Tel.: 1-800-643-0086 ● 870-935-1130 (in Arkansas) ● Internet: www.sunergoline.com