What's New in Workflow: 11i RUP5 - RUP7 and R12: Karen Brownfield Susan Behn
What's New in Workflow: 11i RUP5 - RUP7 and R12: Karen Brownfield Susan Behn
What's New in Workflow: 11i RUP5 - RUP7 and R12: Karen Brownfield Susan Behn
Overview
Workflow updates are delivered via ATG patches Release 11i.10
11i.ATG_PF.H.RUP7 (6241631) (Recommended) RUP6 is minimum level for 11i as of 12/01/2010
Minimum Baseline Patch Requirements for Extended Support on Oracle E-Business Suite 11.5.10 [ID 883202.1]
Release 12
Current patch is R12.ATG_PF.B.Delta.3 (8919491) with 12.0.6 Release Update Pack (RUP6) (6728000) November 7, 2008 (Recommended)
2
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Overview
ATG patches include following products
FND Application Object Library OAM Oracle Applications Manager OWF Workflow FWK Oracle Applications Framework JTT CRM Technical Foundation JTA Oracle Common Application Components TXK Oracle Applications Technology Stack XDO BI Publisher (XML Publisher)
3
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Overview
ATG patches include following products (cont.)
ECX Oracle XML Gateway EC Oracle e-Commerce Gateway AK Application Install ALR Oracle Alert UMX Oracle User Management BNE Web ADI FRM Oracle Report Manager
4
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Overview
Workflow is also dependant on products:
AME
Current level is 11i.AME.B.2 (included in 11i.HR.K.2) Refer to Document ID 368280.1 How Can Version of AME Be Determined? Refer to Document ID 135266.1 Oracle HRMS Product Family Release 11i and 12 Information
5
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Overview
Diagnostics provide crucial administration checks
See presentation on www.solutionbeacon.com
Maximize Efficiency of Oracle EBS Releases 11i/12 through Diagnostics
Overview Note 342459.1 Installation Guide Note 167000.1 FAQ and Troubleshooting Guide Note 235307.1 11i Diagnostic Catalog Note 179661.1 R12 Diagnostic Catalogs Note 421245.1 Training Note 232116.1 Tips and Tricks Note 398665.1 Diagnostic Test Catalog for 12.1.3 Note 1083807.1
6
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Overview
Important My Oracle Support Doc. IDs
Workflow Related Patches Installed
461431.1 Script to Check What Workflow Related Patches Are Installed in EBusiness Suite R12 One-offs not usually included
459353.1 "Known Issues on Top of 11i.ATG_PF.H.delta.6 (RUP6) 4903765 858801.1 Known Issues On Top of 11i.ATG_PF.H.delta.7 (RUP7) 6241631 1095146.1 Oracle Workflow Release Notes for Release 12.1.3
Contains new features and workflow known issues
7
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
336843.1 or 275379.1 Oracle Workflow Diagnostic Script wfreleases.sql (Release 11i), Script to Check What ATG/Workflow Related Patches Are Installed In EBusiness Suite Includes very few one-offs
Overview
My Oracle Support Doc. IDs
737857.1 "Oracle Workflow Documentation Updates for Release 12.0.6" 431219.1 "Oracle Workflow Documentation Updates for 11i.ATG.PF.H.delta.6 (RUP 6) 464727.1 Oracle Workflow Documentation Updates for 11i.ATG_PF.H.delta.7 (RUP 7) 444524.1 "About Oracle Applications Technology ATG_PF.H Rollup 6 783600.1 About Oracle Applications Technology 11i.ATG_PF.H.delta.7 (RUP 7) Contains New Features, New/Changed Programs, New/Changed Profile Options, New/Changed Public APIs, New Business Events, New/Changed User Interfaces, New/Changed Scripts from CU1 through RUP6
8
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Overview
My Oracle Support Doc. IDs
469822.1 "Oracle Workflow Release 12 Diagnostics" 453137.1 "Oracle Workflow Best Practices Release 12 and Release 11i" 378287.1 "Oracle ATG Newsletters" Click on latest newsletter and see Workflow section for pertinent patches and My Oracle Support references 742340.1 "Oracle Support Applications Technology Group Data Collection Script Repository" 235307.1 "EBusiness Suite Diagnostic Tools FAQ and Troubleshooting Guide for Release 11i and R12"
9
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Overview
Workflow Functionality in Release 11i.10 and Release 12 (if patched current) are nearly identical Forms may look different due to look-and-feel Release 12 forms will be used in screen shots with any Release 11i differences noted
10
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
My Oracle Support Doc. ID: 563350.1 "Installing Oracle Workflow Builder 2.6.3 on Windows Vista Fails"
Navigate to Install folder icon should look like
Ignore setup.exe under top folder
Right-Click on "setup.exe", select Properties On the Compatibility tab, Compatibility Mode, click "Run this program in compatibility mode for" and select "Windows XP (Service Pack 3)" Start Installer (same setup.exe)
11
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
12
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Junior Administrator
Introduced in 11i RUP5 or any level of Release 12
See My Oracle Support Doc. ID: 412709.1Oracle Workflow Documentation Updates for 11i.ATG_PF.H.delta.5 (RUP5)
Grant 'All rows' to one responsibility Dept create grant and responsibility for each dept using separate responsibilities Person create grant for each person Create one role with desired permissions and assign role to responsibilities Create multiple roles and assign role to appropriate responsibility
14
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
15
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
17
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
19
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
21
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Optional
22
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Value extended from that in My Oracle Support Doc. ID: 412709.1 "Oracle Workflow Documentation Updates for 11i.ATG_PF.H.delta.5 (RUP 5)
23
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
24
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Create role(s) and assign permission set Assign new role to user
25
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
In this example, we will have only one row per permission set
Click Add Another Row until finished with actions for this role
27
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
28
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
1. Enter info in top of form and click Save (not Apply) 2. Click Create Grant
29
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Enter Name and Description (optional) then Click Next Leave other fields blank
30
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
For this type of role, skips screen 2 Enter Permission Set Name just created, click Next
Create a separate permission set for each action
Otherwise, there may be too many combinations
31
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
32
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Note that "UMX|" added to beginning of Role Code Roles can only be inactivated, grants can be deleted Create remaining roles (one per Permission Set)
33
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Whether using one responsibility, or creating multiple responsibilities (either due to groups being assigned different workflows or different actions)
Assign role as sub-level of responsibility in role hierarchy Assignment of responsibility assigns Monitor role
This is called role inheritance
34
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
35
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
36
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Other Grantee Type choices are "All Users" and "Specific User. This is example is for a responsibility Object is "Workflow Items"
37
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Click Next
All rows will allow access to all workflows Instance will allow access to single workflow Instance Set will allow access to 110 workflows
38
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Click Next Enter Internal Names of workflows Enter "Business workflow item permission set"
39
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
40
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
41
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
http://www.solutionbeacon.com/WhatsNewinWorkflow 11iRUP5RUP5andR12paper.pdf
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
43
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
44
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
45
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Enter Justification Check Role Inheritance to see if any other roles/ responsibilities assigned as part of this role
46
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Status Monitor (restricted by workflow types and actions defined) Notification Search
Notification ID not present, but can access and respond to notifications Can create custom menu and remove this function
47
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
48
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
If using Microsoft Outlook Express, do not use QUOTE Can override mailer parameter for specific message using #WFM_HTML_DELIMITER
49
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
DEFAULT single quote (') APOS same as DEFAULT (') QUOTE double quote (") BRACKET ([) for opening and (]) for closing
Run afsvcpup.sql
Enter component ID for mailer Enter Parameter ID for HTML_DELIMETER Enter value for the parameter
50
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Specific message for specific item type For messages from Alert, use "ALR%"
<item_type_name>:<message_internal_name> My Oracle Support Doc. ID: 743344.1 "How to create a dedicated mailer for Alerts"
51
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
My Oracle Support Doc. ID: 750684.1 "How to Enable notification for SYSADMIN of Invalid Email Address"
This subscription only executed if following mail tag exists that matches response and that has Action code of "Error"
Outlook is "Undeliverable:" Tags are case sensitive
52
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
53
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Can use buttons or Can use buttons "Go to Page" to or "Go to Page" to navigate navigate
54
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Disable subscription where Source Type = Local and Out Agent = WF_NOTIFICATION_OUT@<system name>
Events enqueued for each notification even if preference = "QUERY"
My Oracle Support Doc. ID: 45137.1 "Oracle Workflow Best Practices Release 12 and Release 11i", section "Choosing Not to Use E-mail Notifications"
55
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
56
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Advanced Worklist
(new) Close Button select and close several FYI at once (new) Respond respond to multiple notifications with one response
57
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
First "Close" will close selected notifications w/o verification Second Close provides warning
58
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
RUP6 is prerequisite
60
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
61
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
62
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
You have the required OS version You have Enabled the HTML Emails in the Email Settings You are using the correct BES with the correct service pack
some customers reported that BES 4.1.4 + service pack 6 worked fine with HTML links.
63
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
65
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
67
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
68
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Page to validate that mailer HTTP request to web tier to fetch framework content To use this feature add one of these functions to menu
Function "Workflow Mailer URL Access Test (WF_TEST_MAILER_URL)" Menu "Workflow Mailer URL Access Test Menu (WF_TEST_MAILER_APPLICATION)"
69
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
RUP 7+ Features
Refer to Oracle Workflow Documentation Updates for 11i.ATG_PF.H.delta.7 (RUP 7) [ID 464727.1] #MORE_INFO_PARTICIPANTS Attribute
User can request more information before approving Info can be requested from workflow participants
Workflow owner Owner of parent process Anyone notified by the workflow
RUP 7+ Features
Workflow Agent Ping/Acknowledge Workflow allows for testing of business event system
Can test internal or external systems Instructions are in Document ID 464727.1
71
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Define different Mailer Node Name for each instance Define separate IMAP accounts for each instance
Mailer Issues
Mailer saying in Starting status or Mailer tags not recognized
Mailer Node Name is not all uppercase, or has dashes or spaces in the name
Fix name, restart mailer My Oracle Support Doc. ID: 299974.1 "Issues with Node Names and the Java Mailer" My Oracle Support Doc. ID: 743753.1 ""Unsolicited Mail" Warning When Receiving Out-Of-Office Reply"
74
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Mailer Issues
Mailer unable to connect to IMAP account
My Oracle Support Doc. ID: 741352.1 "Unable to Connect to Mail Store in Workflow Notification Mailer Logs"
No one else can be logged into IMAP account Inbox is full
With mailer down, log into IMAP account, clean out Inbox Set mailer tags to ensure SPAM moved to Discard
"Processor Close on Read Timeout" parameter is checked Concurrent manager node is able to reach IMAP server on port 143 or 993 No spaces in any email address in WF_LOCAL_ROLES Increase time out parameter for IMAP account Set "Inbound connection time out" parameter to 200 or higher
75
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
77
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
78
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Release 11i .10 only obsolete in Release 12 My Oracle Support Doc. ID: 727534.1 "Concurrent Program "Sync Responsibility Role Data Into the WF Table" errors: Cannot Find File affurg02.sql"
Builder Issue
My Oracle Support Doc. ID: 223775.1 "ORA-01422: exact fetch returns more than requested number of rows when saving workflow to Database"
Performer for notification was assigned constant value without using "Load Roles from Database" Multiple records exist in WF_LOCAL_ROLES with same Display Name Validate issue by opening Directory Services section, right-clicking each role, selecting Properties
If didn't use "Load Roles from Database", "Internal Name" will be ~WF_TMP-n
80
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Loader Issue
My Oracle Support Doc. ID: 745999.1 ""1300: Could not load" Error When Trying to Download the Workflow"; 793175.1 "WFLOAD Fails with WFLADDL_BAD_ITEM_TYPE NAME Error"
Patch 8260625 There are junk characters in the ITEM_TYPE name Requires RUP5
81
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Available at www.solutionbeacon.com
The ABCs of Workflow for Oracle E-Business Suite Release 11i and Release 12
82
Copyright 2010 Solution Beacon, LLC All Rights Reserved Any other commercial product names herein are trademark, registered trademarks or service marks of their respective owners.
Scorecard Focus Areas Competitive Optimization Functional and Process Issues Project Approach and Complex Issues Workflow Issues Customization Reduction Database Data Integrity System Optimization Business Intelligence