KIA Motors at A Glance: Business Domain Global Network
KIA Motors at A Glance: Business Domain Global Network
KIA Motors at A Glance: Business Domain Global Network
Since our foundation in 1944, Kia Motors has maintained impressive growth as a leading Korean automaker. We have developed into a global company that boasts 18 overseas subsidiaries and a distribution network consisting of over 4,000 dealers in 172 countries with combined annual sales volume of over 1.5 million vehicles. Through continuous research &
19 18 11 02
1,533,606
21 16
units
development and investment activities, Kia Motors now possesses a 23 comprehensive product lineup comprising a full range of vehicle types and classes, including passenger cars, commercial vehicles and buses. Kia Motors has solidified our foundation as a competitive player in the global automotive industry by establishing production facilities as well as R&D and design centers in all corners of the globefrom the United States and Japan to China and Europe. Through continued exchanges and interactions with society, Kia Motors endeavors to carry out our responsibilities as a corporate citizen. We strive to achieve sustained growth through greater value creation by making a concerted effort to protect the environment while refraining from actions and behavior that will threaten the worlds sustainability. In short, Kia Motors pledges to work even harder to realize human happiness through automobiles.
Total sales volume based on total number of units produced in Korea and overseas / Sales revenue based on non-consolidated financial statements / Social contribution based on non-consolidated financial statements (including marketing costs for public awareness campaign)
13 12
20 01
24
Global operations
172
countries
Sales revenue
18,416
billion won
Operating profit
1,145
billion won
Business Domain
Passenger cars M orning (Picanto), Pride (Rio), Forte (Cerato), Forte (Cerato) Koup, Lotze (Optima, Magentis), K7 (Cadenza), Opirus (Amanti), Venga, Soul, Carens (Rondo), Carnival (Sedona), Sportage, Sorento R (Sorento), Mohave (Borrego) Commercial vehicles B ongo III Truck (K-series trucks), New Granbird (commercial bus) Hybrid vehicles F orte LPi Hybrid CKD (Complete Knock Down) Automobile components (engines, transmissions, etc.)
Global Network
Sales & Services 11 shipping offices Services _ 20 regional service centers, 243 comprehensive service providers, 563 partial service providers Overseas Sales _ 172 countries, 4,062 dealers (services & sales) Kia Motors America 01 | Kia Canada Inc. 02 | Kia Motors UK 03 | Kia Motors Belgium 04 | Kia Motors France 05 | Kia Motors Germany 06 | Kia Motors Poland 07 | Kia Motors Czech Republic 08 | Kia Motors Central Europe 09 | Kia Motors Spain 10 | Kia China Sales Center 11 | Kia Motors Australia 12 | Kia Motors New Zealand 13 | Kia Motors Russia 14 | Kia Motors Netherlands 15 Korea Sales _ 20 regional headquarters, 342 regional sales offices, 409 dealerships,
K I A M o t o rs At a G la nce
25 14
03
15 04 05
06 22 08 17 09
07
10 19 23 18 11
26
Social contribution
11
billion won
27
68
12
13
32,616(9,317)
persons
Korea Sohari Plant (350,000 units), Hwaseong Plant (580,000 units), Gwangju Plant Overseas China Plant (430,000 units), Slovakia Plant (300,000 units), Georgia, USA Plant (300,000 units) Kia Motors Manufacturing Georgia, USA (1,167 employees) 16 | Slovakia Plant / Kia Motors Slovakia, ilina (2,884 employees) 17 | China Plants III, Yancheng (3,604 employees) 18 | Corporate Headquarters, Seoul (Korea: 3 plants, 3 R&D centers, 20 regional service centers, 342 dealerships, 32,616 employees) 19
Korea Namyang R&D Center, Mabuk Eco-Technology Research Institute, Overseas Technical, design, and R&D centers around the world Kia Design Center America (Irvine, CA) 20 | Hyundai-Kia America Technical Center (Ann Arbor, MI) 21 | Kia Motors Europe Headquarters / Technical Center Europe / Kia Design Center Europe (Frankfurt, Germany) 22 | Japan R&D Center (Chiba) 23 Others Central & South America Regional Headquarters (Miami, USA) 24 | Eastern Europe/CIS Regional Headquarters (Kiev, Ukraine) 25 | Africa & Middle East Regional Headquarters (Dubai, UAE) 26 | Asia-Pacific Regional Headquarters (Sydney, Australia) 27
2009 was the most profitable year ever for Kia Motors. We reaffirmed our commitment to fulfilling our social responsibility through the Social Responsibility Charter. On the environmental front, Kia Motors released the Forte LPi Hybrid, the consummation of 20 years of effort aimed at developing green vehicles, and launched the EcoDynamics environmentally-friend sub-brand. We pledge to fulfill our responsibilities to our stakeholders by becoming a model enterprise that opens the door to a sustainable future.
C E O s M es s a g e
antiquated equipment with high-efficiency equipment and introduced heat recovery systems. In short, we are steadily raising the efficacy of our greenhouse gas reduction efforts. Our goal for 2010 is to set up integrated energygreen house gas emissions management systems at all our Korean and international worksites.
Full-fledged CSR
With the declaration of our commitment to corporate social responsibility (CSR) and the establishment of the Corporate Social Responsibility Committee in 2008, Kia Motors laid the foundation for comprehensive CSR practices. In 2009, Kia Motors declared the Social Responsibility Charter which delineates our CSR pledge to stakeholders, including our employees, partner companies, shareholders, customers and local communities. We will do our utmost to turn the Social Responsibility Charter into a fundamental value system and a basis for action shared by all Kia Motors employees. Based on our stellar 2009 performance, Kia Motors will endeavor to make even greater progress in 2010. Amidst intensifying competition and a fast-changing business environment, all of us at Kia Motors will put our hearts and souls into making Kia Motors an all-around world-class automaker.
For Kia Motors, CSR is not merely a facet of our business; it is a core value and a driving force that encompasses the full range of who we are and what we dofrom our corporate philosophy and policies to our mid- to long-term business strategies. Through socially responsible management, Kia Motors aims to delineate our vision and role vis--vis our employees, partner companies, shareholders, customers, local communities and humanity at large. We strive to faithfully carry out our responsibilities to the economy, society and future generations. We endeavor to realize sustainable and shared growth with all our stakeholders by actively practicing CSR in a manner that meets global standards.
May 2008
Launch of CSR Committee
April 2009
Enactment and declaration of the Social Responsibility Charter
2010 (Expected)
Proposal of CSRV 2020
C o rp o ra t e P hilo s o p hy
Trust Management
Environmental Management
Social Outreach
Launch innovative corporate culture Foster new labor-management culture Promote organizational management Provide employment opportunities
Enhance competitive edge through environmental management Manage environmental risks Set up green production system Establish response system to global environmental regulations Organize system for green growth Develop eco-friendly vehicles Cut greenhouse gas emissions Respond to green growth laws and regulations Set up resource circulation system Cut waste Recycle waste Reduce water use
Practice global social outreach Establish system for promoting global social outreach Expand scope of global social outreach projects Strengthen social outreach communication Advance domestic social outreach Enhance strategic social outreach activities in Korea Expand cultural projects Elevate corporate image Expand stakeholder collaboration Diversify reporting of sustainability management Respond proactively to sustainability management assessments Expand cooperation with sustainability management groups
Nurture innovative, independent SMEs Strengthen core competencies Enhance basis of management stability Bolster global response system
Practice ethical management Establish ethical management framework Promote transparent corporate culture Strengthen ethical management system
06 07
Based on our corporate culture of respect and trust, Kia Motors declares the Social Responsibility Charter in order to fulfill our responsibilities as a global citizen and share our core values with our stakeholders. Kia Motors is committed to and practices trust management, environmental management and social outreach, which are the guiding principles of our business activities. We regard the fulfillment of our corporate social responsibility to be a long-term and ongoing growth principle and affirm that this principle applies to all our employees, partner companies, shareholders, customers, local communities and humanity at large.
We promote our employees self-realization and foster a win-win relationship with our partner companies.
Based on a corporate culture of respect, we advance reasonable labor-management relations. Our employees are committed to and practice volunteerism and environmental friendliness. We contribute to enhancing our partner companies global competitiveness by promoting win-win collaboration and green partnerships.
We raise shareholder value and strive to win their hearts and trust.
We bolster our shareholders rights and gains by creating economic and social value. We protect our customers personal information and raise customer satisfaction with our quality products and services. We incorporate the opinions of our shareholders and customers in all our business activities and share with them the value of sustainable growth.
Board of Directors
The Board of Directors is at the center of Kia Motors efforts to expand accountability management and raise management transparency. The Board of Directors, appointed through the General Shareholders Meeting, is the top decision-making body that promotes shareholder and stakeholder interests. It is also responsible for supervising and making decisions on major business activities under the goal of achieving long-term growth. The Board of Directors consists of four inside directors and five outside directors. The Board holds regular meetings and special meetings (as needed) to vote on key issues in consideration of our shareholders opinions gathered from the General Shareholders Meeting and IR activities and in consideration of our employee recommendations. In order to enhance professionalism and efficiency, there are three committees organized under the Board of Directors: Audit Committee, Nominating Committee and Ethics Committee. In 2009, the Board of Directors convened 10 times and voted on the following issues: appointment of the Chairperson of the Board and CEO, issuance of corporate bonds and approval of an overseas subsidiarys debt guarantee. The average attendance rate of outside directors at both regular and special meetings was 90%. Presently, the CEO of Kia Motors is also serving as the chairperson of the Board of Directors. This is due to the distinctive characteristics of the auto industry and the rapidly changing business environment. The automotive business requires large investments, and quick decision-making is crucial given the short product cycle. Moreover, sudden changes in market conditions sometimes demand fast decision-making. With the CEO also serving as the chairperson of the Board, decisions can be made quickly and responsibly to respond to unexpected changes in the business environment. Measures will be devised to deal with the possibility that such an arrangement may undermine the independence of the Board. External and internal board members receive a base annual salary by position level as approved by the General Shareholders Meeting as well as bonuses linked to corporate business performance. In 2009, the General Shareholders Meeting set the compensation limit at 10 billion won. The actual payout was 3 billion won.
Committees
Audit Committee The Audit Committee consists of three outside directors. It is stipulated that the Chairperson of the Audit Committee must be an outside director. Kia Motors Audit Committee is comprised entirely of outside directors, thereby ensuring
its transparency and independence. The major responsibility of the Audit Committee is monitoring the transparency and fairness of Kia Motors accounting and business practices. It has the authority to demand sales-related reports from the Board of Directors and examine Kia Motors financial standing. To facilitate the auditing activities of the Audit Committee, Kia Motors has in place an internal system that provides the Audit Committee members easy access to necessary information. Board Nominating Committee The Board Nominating Committee consists of four directors. It is stipulated that at least one half of the Board Nominating Committee must comprise outside directors. In accordance with this mandate, the Board Nominating Committee is composed of two inside directors and two outside directors. It has the authority to recommend candidates for outside directors at the General Shareholders Meeting. Ethics Committee The purpose of the Ethics Committee is to evaluate the transparency of internal transactions and the companys progress in ethical management. As such, it is stipulated that the Ethics Committee consist solely of outside directors. It is currently composed of five outside directors. The Ethics Committee assesses the transactions between affiliated persons as stipulated by the Monopoly Regulations and Fair Trade Law (FTL) and the Capital Market and Financial Investment Business Act (CMFA). It also monitors Kia Motors program for voluntary compliance with fair trade regulations, major policies related to ethical management and social outreach programs, and the enactment, revision and implementation of ethics codes and regulations.
C o rp o ra t e G o v erna nce
Board of Directors
(as of Dec. 31, 2009)
Name
Internal directors External directors
Position(s)
Chairperson of the Board of Directors, Chairperson of the Board Nominating Committee Member of the Board Nominating Committee 08 Chairperson of the Audit Committee, Member of the Ethics Committee 09 Member of the Audit Committee, Member of the Board Nominating Committee, Member of the Ethics Committee Member of the Board Nominating Committee, Chairperson of the Ethics Committee Member of the Audit Committee, Member of the Ethics Committee Member of the Ethics Committee
Major shareholders
(as of Dec. 31, 2009)
Shareholder
Hyundai Motor Employee stock ownership Private investors (excluding employee stock ownership) Foreign investors Others (financial institutions, etc.) Total
No. of shares
134,285,491 13,583,939 85,303,754 75,928,170 79,269,694 388,371,048
Holdings ratio
34.58% 3.50% 21.96% 19.55% 20.41% 100.00%
Board of Directors
Audit Committee
Ethics Committee
Communication channels
Motor shows and new model launch events, test drive events, sports sponsorships, customer service, customer satisfaction surveys, clubs, website, online communication channels (Kia Motors global Facebook page, Kia BUZZ, Funkia), reports (annual report/sustainability report/Community Relations White Paper) General Shareholders Meeting, investment road shows, websites, reports Labor-Management Council, Employment Stability Committee, Next Generation Committee, company magazine and newsletter for employees, online communication channels (intranet, knowledge community), Employee Counseling Center, reports Programs for dealers (seminars, dealer contests, by-invitation-only dealer events), dealership contests, seminars and training programs, procurement web portal (VAATZ), procurement headquarters suggestion box, reports Social outreach activities, campaigns, website, exchanges between worksites and local communities (regular meetings, publics open access to Kia plants), corporate information channels (website, reports)
Stakeholder survey
In preparing Sustainability Magazine 2010, Kia Motors undertook a survey to identify our stakeholders areas of interests and to use the results as reference for drafting this report. Our employees and external stakeholders participated in the survey. External participants included NGOs, local communities (Gwangju local communities, beneficiaries of Kia Motors social outreach activities), investors (rating and investment institutions), government and partner companies (primary partners). The survey results have been organized into the table below. We have endeavored to include a detailed coverage of our activities pertaining to our stakeholders areas of interest in this sustainability report. We will continue to strive to incorporate our stakeholder feedback in our business activities to create a Kia Motors that is the fruit of collaboration with our stakeholders. The survey showed that stakeholders key areas of interest are as follows: progress and goals of sustainability management, management leadership, sound labor-management relationship, customer satisfaction, eco-friendly activities, product development strategies, and HEV development.
S t a keho ld er C o mmunica t io n 10 11
Quality management
High
Medium
Product quality Development of eco-friendly vehicles Responding to climate change Social outreach activities Environmental laws and regulations Design management Financial performance Eco-friendly procurement Risk management
Clean production
Low
Employee education and development ISO 14000 Recycling Issues of importance to internal stakeholders
Low
Medium
High
277 internal and external stakeholders participated in the survey. Through a materiality assessment, 4 core issues (red) and 13 important issues (blue) were identified.
MOVE presents Kia Motors responses to and plans for the following: climate change, tougher environmental and safety regulations, the changing market conditions after the 2008-2009 global economic crisis, projected appreciation of the won and raw material prices, globalization and localization, and employment stability and the nurturing of a talented workforce.
G lo b a l C ha lleng es
12 13
Expected changes after the global economic crisis (long-term growth forecast/ Tougher environmental and safety regulations realignment of the automotive market)
Appreciation of the Korean won and raw material prices (deteriorating export price Employment stability and nurturing a talented workforce competitiveness, foreign-exchange-related losses and supply-demand imbalance)