Standard Chartered Pakistan

A Detailed report on working and products.

Prepared as a Final Project by: Gulraiz Hamid Saba Ramzan Sidra Asif Saniya Shahbaz MCOM 4A

EXECUTIVE SUMMARY This report has been made in order to demonstrate the detailed working of Standard Chartered Pakistan, with assistance from bank officials and helpline officers along with the bank website to understand the working in a better way. It has been a part of the Final Project of Banking coursework module.

History
Standard Chartered is named after two banks which merged in 1969. They were originally known as the Standard Bank of British South Africa and the Chartered Bank of India, Australia and China. Of the two banks, the Chartered Bank is the older having been founded in 1853 following the grant of a Royal Charter from Queen Victoria. The moving force behind the Chartered Bank was a Scot, James Wilson, who made his fortune in London making hats. James Wilson went on to start The Economist, still one of the worlds pre -eminent publications. Nine years later, in 1862, the Standard Bank was founded by a group of businessmen led by another Scot, John Paterson, who had immigrated to the Cape Province in South Africa and had become a successful merchant. Both banks were keen to capitalize on the huge expansion of trade between Europe, Asia and Africa and to reap the handsome profits to be made from financing that trade. The Chartered Bank opened its first branches in 1858 in Calcutta and Mumbai. A branch opened in Shanghai that summer beginning Standard Charterers unbroken presence in China. The following year the Chartered Bank opened a branch in Hong Kong and an agency was opened in Singapore. In 1861 the Singapore agency was upgraded to a branch which helped provide finance for the rapidly developing rubber and tin industries in Malaysia. In 1862 the Chartered Bank was authorized to issue bank notes in Hong Kong. Subsequently it was also authorized to issue bank notes in Singapore, a privilege it continued to exercise up until the end of the 19th Century. Over the following decades both the Standard Bank and the Chartered Bank printed bank notes in a variety of countries including China, South Africa, Zimbabwe, Malaysia and even during the siege of Marketing in South Africa. Today Standard Chartered is still one of the three banks which print Hong Kongs bank notes. Standard Chartered employs 38,000 people in 950 locations in more than 50 countries in the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom and the Americas. Standard Chartered is one of the worlds most international banks, with employees representing 80 nationalities. Standard Chartered PLC is listed on both the London Stock Exchange and the Stock Exchange of Hong Kong and is in the top 25 FTSE-100 companies, by market capitalization. It serves both Consumer and Wholesale Banking customers. Consumer Banking provides credit cards, personal loans, mortgages, deposit taking and wealth management services to individuals and small to medium sized enterprises. Wholesale Banking provides corporate and institutional clients with services in trade finance, cash management, lending, securities services, foreign exchange, debt capital markets and corporate finance. Standard Chartered is well-established in growth markets and aims to be the right partner for its customers. The Bank combines deep local knowledge with global capability. The Bank is trusted across its network for its standard of governance and its commitment to making a difference in the communities in which it operates.

Standard Chartered Bank Pakistan

Standard Chartered is the largest and fastest growing International Bank in Pakistan. The Bank has been operating in Pakistan since 1863 when it first established its operations in Karachi. Standard Chartered now employees over 4,000 people and has a branch network of 132 branches across 29 cities in the country. Standard Chartereds core businesses in Pakistan are in Consumer Banking and Wholesale Banking. Standard Chartered Pakistan is the first international bank to get an Islamic Banking license and to open the first Islamic Banking branch in Pakistan and has been given credit ratings of AAA/ A1+, the highest long-term rating assigned by PACRA to any private sector commercial bank. The Banks efforts have been recognised by independent and credible authorities; we won "Best Foreign Commercial Bank in Pakistan" award by FinanceAsia; "Best International Trade Bank in Pakistan 2009" by Trade Finance Magazine, a publication of Euromoney; "Best Foreign Exchange Provider" Award from the Global Finance Magazine for 2010; Triple A awards for the 'Best Debt House in Pakistan' award by The Asset; "Pakistan Deal of the Year 2009" award by the Islamic Finance News; 'Awards for Excellence', London 2009, by the Global Custodian; Consumers Choice Award for being the "Best Credit Card Provider in Pakistan" by the Consumer Association of Pakistan. The Bank is engaged in the banking business as defined in the Banking Companies Ordinance, 1962

Vision & Mission Statement

To be the Best Bank in Pakistan, leading the way with superior performance, sustained service excellence and engaged people

Standard Chartered Bank Pakistan has memberships in following bodies: 1. 2. 3. 4. Pakistan Business Council Pakistan Banks Association OICCI Pakistan Institute of Corporate Governance (PICG)

Our Banking Services

1. Consumer banking We provide Mortgages, Credit Cards, Personal Loans, Auto Loans, Islamic Banking, and Wealth Management products. In order to maximize customer convenience, we offer 24hour Phone Banking, e.Statements, SMS Banking, ATM Cards and VISA Debit Cards, as well as Online Banking and state of the art branches. 2. Wholesale banking Provides Transactional banking, Debt Capital Markets, Corporate Finance, Derivatives & Fx Options, Commodity Finance and deposit products. 3. Our SME Banking division Offers products and services to help small and medium enterprises manage the demands of a growing business, including the support of our international network and trade expertise 4. Standard Chartered Saadiq Dedicated team provides comprehensive international banking services and a wide range of Shariah-compliant financial products based on Islamic values. 5. Our Private Banking Advisors and investment specialists provide customized solutions to meet the unique needs and aspirations of high net worth clients. 6. Our Priority Banking Advisors and investment specialists provide customized solutions to meet the unique needs and aspirations of high net worth clients and rest of the world.

The Features and Benefits of Different Products of Standard Chartered

CURRENT ACCOUNTS
Basic Banking Account Current account, mandatory introduced by State Bank of Pakistan Non-profit bearing Minimum Balance Required: None Account Statements: Issued on annual basis Account closure: If balance is Nil for 180 days Fees: Maximum 2 free deposits & 2 free withdrawals allowed per month. (Rs 100 will be charged after second transaction) Rupee Current Accounts Local Currency Transaction account Non-profit bearing Minimum Balance Required: PKR 50,000 Features: Unlimited withdrawals and deposits Offerings: (1) Chequebook (2) VISA debit card for local currency accounts Following Self Service banking facilities provided at time of account opening: Internet Banking SMS Banking Phone Banking Services Xtra Mile Current Account 10% cashback on fuel every month which can save you upto Rs. 7,200/- in a year PKR 500 debit card issuance fee Exclusively designed debit card "Online" Current Account accessible from more than 120 Branches across Pakistan

Free Self Service Banking options: 1) 2) 3) 4) eStatements - Receive monthly statements on email Online Banking - Manage your account on the internet SMS Banking - View account information on your mobile Phone Banking - Manage your account over the phone

Minimum Balance Required: PKR 50,000 The Bank's standard Terms & Conditions shall apply to all Xtra Mile Current Accounts The bank reserves the right to revise the discount percentage used for calculating the Cashback at any time. A cap on fuel spend amount in a month will be determined solely at the bank's discretion and will apply to all Cashback amounts.

Foreign Currency Accounts Non-profit bearing Withdrawals: Only withdrawn by cheque/ No ATM withdrawals Minimum Balance Required: US$/GBP/EUR 2,000 JPY 200,000 Fees: No transaction charges Cash-handling fee is levied as per Schedule of Charges Business Account Highly transaction current account aimed at rewarding the customer for their higher average balance maintained Non-profit bearing Minimum Balance Required: Rs. 100,000 Features: Unlimited withdrawals and deposits Offerings: (1) Chequebook (2) VISA debit card for Local Currency accounts Sahulat Online Account Non-profit bearing/Local Currency Account Minimum Balance Required: Rs 50,000 Charges: PKR 50 will be charged if Monthly Average Balance not Maintained

Highly competitive transactional charges:

PARTICULARS First cheque book Subsequent cheque books Pay Order Pay Order cancellation Cheque return charges

AT BRANCH Free Rs. 3 / leaf Rs. 50 / Pay Order Rs. 50 /- (Flat) Rs. 50 /- (Flat)

PHONE BANKING Free Rs. 1.5 / leaf Rs. 25 / Pay Order NA NA

BASIC SAVING ACCOUNT

Basic Saver account Earn a rate of 6% APR Initial deposit of PKR 100/No minimum balance requirement. Profit calculated on daily balance and payout on bi-annual basis Online Banking, ATM/Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of 120 online branches in 24 cities and more than 2,500 ATMs across Pakistan Pensioners saving Account Earn a rate of 6% APR No minimum balance requirement Profit payout on bi-annual basis Online Banking, ATM/Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of 121 online branches in 24 cities and more than 2,500 ATMs across Pakistan Easy Saver / Regular Savings Account Profit calculated on daily balances and paid monthly No minimum monthly average balance requirement Online Banking, ATM/Visa Debit Card, Cheque Book, SMS Banking and Phone Banking services available Access your funds through a network of 120 online branches in 24 cities and more than 2,500 ATMs across Pakistan

SPECIAL SAVINGS ACCOUNT

Super Save Account Minimum average balance requirement as low as PKR 100,000 Earn a rate of 6% APR Profit calculated on average monthly balance and paid half yearly Online Banking, ATM/Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of 121 online branches in 24 cities and more than 2,500 ATMs across Pakistan High Yield Account Earn a rate of 6% APR Minimum average balance requirement as low as PKR 500,000 Higher returns on higher balances Profit calculated on daily balances and paid monthly Online Banking, ATM/Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of 121 online branches in 24 cities and more than 2,500 ATMs across Pakistan Bonus Saver Minimum average balance requirement as low as PKR 500,000 Earn a rate of up to 7% APR Earn a Bonus rate on your monthly average balance if you do not withdraw from your account during that month Profit calculated on monthly average balance and paid out monthly Online Banking, ATM/Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of 121 online branches in 24 cities and more than 2,500 ATMs across Pakistan Flex Accounts Earn a rate of 6% APR No minimum balance requirement Profit calculated on average monthly balance and paid out monthly

Online Banking, ATM/Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of 121 online branches in 24 cities and more than 2,500 ATMs across Pakistan Mahana Izaafa Mahana Izaafa is a unique Rupee Saving Account which combines a high rate of monthly profit, flexibility of withdrawal and convenience in one. The special tiering structure ensures a higher profit on higher deposits. Minimum average balance requirement as low as PKR 500,000 Profit calculated on average monthly balance and credited to your Mahana Izaafa Account every month. So, you get extra cash at your disposal like an additional source of income every month or a second pay cheque with no extra effort. Tiered profit structure: The amount of profit that you earn on your investment multiplies on the basis of your balance amount. This means the higher the investment, the higher the return. Less than PKR 10,000,000 PKR 10,000,000 and above 6.00% APR 6.25% APR

Online Banking, ATM/Visa Debit Card, SMS Banking and Phone Banking services available

OTHERS
Rupee Term Deposits Attractive returns Flexible deposit periods Choice of monthly, quarterly, semi-annual or annual profit payments Automatic renewal of deposit Free 24-hour Phone Banking Overdraft facility Minimum requirement for placement of Term Deposits is PKR 50,000 9AM - 5PM* Non stop Banking Interest Rates

7 days 14 days 1 month 2 months 3 months 6 months 1 year 2 year 3 year

upto upto upto upto upto upto upto upto upto

6.00% 6.00% 6.00% 6.00% 6.00% 6.15% 6.40% 6.75% 7.20%

Mahana Aamdani Certificate 1 & 3 years TD with monthly profit payout 8% APR (customer Rate) on year certificate & 8.25% APR on three year certificate Profit payout will be automatically credited into the customers account Profit can be accessed through ATM / VISA Debit card Un paralleled service through multiple channels Extensive branch foot print (132 branches- 29 cities) Free 24-hours Phone Banking 9AM-5PM Non-stop Banking Financial security- The only AAA rated Bank in Pakistan to offer these rates. Mahana Aamdani Scheme 3 & 6 months TD with monthly profit payout 7.00% APR (customer Rate) on 3 months scheme & 7.25% APR on 6 months scheme Profit payout will be automatically credited into the customer's account Profit can be accessed through ATM / VISA Debit card Un paralleled service through multiple channels Extensive branch foot print (132 branches- 29 cities) Free 24-hours Phone Banking 9AM-5:30PM Non-stop Banking

Safe Deposit Lockers Exclusive features available to you with Safe Deposit Lockers:

Maximum protection and security Strong, heat-resistant steel lockers are lodged in reinforced concrete steel vaults in a locker complex protected against weather conditions, power failures, wired with highly sophisticated anti-burglary alarm systems, smoke-sensor's, backed by fire fighting equipment and 24 hour manned security. Absolute privacy and comfort You will be provided complete privacy to operate your locker in a comfortable, centrally air-conditioned hall. Should you require any help, your locker custodian is standing by to offer friendly, personalised assistance. Variety of sizes available Your safe deposit locker is available in various sizes to suit and accommodate your needs. For the perfect match, please contact your branch for more information.

LOCKER SIZE Large Medium Small

CREDIT AND DEBIT CARDS

Visa Debit Card Use your own money at 27 million outlets and 160 countries worldwide wherever Visa is accepted Each withdrawal taken directly from your Standard Chartered Bank Account Enjoy peace of mind by not having to carry cash You can call support 24 hours a day, 7 days a week with any queries All POS transactions on your card are signature based. Simply swipe and sign!
Issuance Rs.500 for Current Rs.1,000 for Savings Annual card Rs.500 for Current Rs.1,000 for Savings Account fee: Account Account fee: Account

Card Fees

Cash withdrawal / Balance Enquiry at No charges apply SCB ATMs Cash withdrawal / Rs. 15 for Balance Enquiry at Rs. 5 for balance enquiry non-SCB ATMs

cash

withdrawal

3% of the transaction amount of any foreign currency transaction (ATM/POS) made or charged to your account Currency The exchange rate between the transaction currency and the conversion fee on billing currency used for processing foreign currency foreign transactions transactions is a wholesale market rate selected by Visa from (ATM/POS) within a range of wholesale rates in effect plus the percentage that Standard Chartered Bank charges for the Foreign Currency Conversion Fee above.

Easy Credit Card Benefits of Easy Credit Card that make your life easier: Lowest Service Charges:

Standard Chartered Easy Credit Card offers you global acceptability with a higher than usual credit limit and a highly competitive financial charge of only 3.0% per month. Financial charges are levied on the amount from the transaction date and will apply on the billing date. Cheque Book Convenience:

When you receive your Easy Credit Card (EC) you also receive an Easy Credit Cheque book. As an added convenience you can issue EC Cheques in Pakistan to your friends and family or

to anyone you absolutely please. Furthermore, you can also issue EC Cheques at all places where Credit Card processing machines are not available. ATM Convenience:

Your Easy Credit Card can also to act as an ATM Card. It lets you withdraw cash at ATMs bearing the MasterCard or M-Net logo worldwide. Global Acceptability:

With EC Card's global acceptability - you have no fear of running out of cash anywhere in the world. You can use your EC Card globally and benefit from MasterCard's legendary global acceptability. Supplementary Cards:

Be it your friends, family or loved ones, you can have Supplementary Cards issued and have the power of Easy Credit extended to absolutely anyone. Supplementary EC Card members receive a Supplementary EC cheque book as well. So feel free to share the countless advantages of Standard Chartered Easy Credit with others. BTF Ready:

Easy Credit also offers you Balance Transfer Facility. You can now have other Credit Cards' outstanding balances transferred to your Easy Credit Card (EC) Account at a highly competitive financial charge of 2.5 % per month and then pay back at your convenience. Travel Accident Cover:

As an international traveller, you are automatically covered for travel accidents up to 1 million Rupees, if you purchase your ticket through EC. Credit Cover:

Easy Credit protects you from life's uncertainties with Credit Cover, be it prolonged illness or disability. If due to unforeseen circumstances, you are unable to pay your bill, you can just take advantage of the EC Credit Cover and have all outstanding payments covered. You can withdraw cash up to 30 % of your credit limit. For example, if your credit limit is Rs. 100,000 and your withdrawal limit is 30 %, then your cash withdrawal limit will be Rs. 30,000. A highly competitive financial charge of 3.0% per month will be levied from the transaction date till the complete outstanding balance on your Easy Credit is paid in full. American Express Credit Card Instant Recognition:

The American Express Credit Card is warmly welcomed at thousands of merchant establishments in Pakistan and millions worldwide. You can rely on it as your trustworthy partner while dining, shopping, and traveling or simply spending on a daily basis.

Revolving Facility:

American Express Credit Card offers you the option of paying your monthly outstanding balance in full or over a period of time. A service charge of only 3% per month gives you an added comfort in managing your finances every month. Balance Transfer:

You can conveniently transfer the balances from your other credit or charge cards to the American Express Credit Card. With a balance transfer rate of only 1.67% per month, you may enjoy substantial savings on the service charges. Express Cash:

You can use the American Express Credit Card to avail instant cash advance facility from 200+ designated ATMs of Standard Chartered Bank in Pakistan and over 550,000 ATMs worldwide. MasterCard Cashback Credit Cards Your Standard Chartered MasterCard Cashback Credit Card combines the global acceptability of MasterCard with amazing Cashback rewards. This revolutionary card promises you the most attractive and transparent rewards program in Pakistan; guaranteed Cashback on fuel, groceries and all other retail expenditures, absolutely anywhere in Pakistan! Plainly, this credit card is committed towards reducing the burden of your monthly expenses by ensuring that you save and gain every time you spend. Fuel:

Avail 5% Cashback on up to PKR 10,000 of fuel transactions, and save up to PKR 500* on fuel each month! You can save upto PKR 6,000 every year on transactions at Fuel stations! Supermarket:

Avail 5% Cashback on Supermarket transactions of upto PKR 10,000 and save up to PKR 500* every month! Electronic Outlets:

Just when you think that the SCB Cashback Credit Card is just too good to be true, it gets even better. We are pleased to introduce 3% Cashback on Electronic Outlets in addition to your savings each month on your Fuel and Supermarket. You can save upto PKR 500* per month. However, there is an upper monthly cap of PKR 1,000 per Card Cashback Calculation:

Every time you conduct a transaction, a credit entry (amounting to the % Cashback offered on that merchant category) will be made instantly against that transaction on your card account. For example, if you purchase PKR 1,000 worth of fuel on your SCB Credit Card, you will get PKR 50 in Cashback rewards immediately. The net amount charged to you for that transaction will be PKR 950. MasterCard Titanium Credit Cards The SCB Titanium Credit Card is the first Cashback card in Pakistan equipped with a rewards program that is specially designed to reduce the burden of your monthly expenses. No other credit card in Pakistan gives you instant cash rebate on your transactions. The SCB Titanium Credit Card offers you the best value for your money. Cashback Rewards: Fuel:

You can go to any fuel outlet in Pakistan to purchase fuel, lubricants, car-servicing, etc. and get an instant 5% Cashback on your transactions. Avail 5% Cashback on up to PKR 10,000 of fuel transactions, and save up to PKR 500* on fuel each month! You can save upto PKR 6,000 every year on transactions at Fuel stations! With the MasterCard Titanium, life was never this rewarding. Supermarket:

In addition to your Cashback rewards on fuel, you can also avail Cashback rewards at Supermarkets. You can go to any supermarket in Pakistan to buy groceries, detergents, toiletries, etc. Avail 5% Cashback on Supermarket transactions of upto PKR 10,000 and save up to PKR 500* every month! Electronic Outlets:

Just when you think that the SCB Cashback Credit Card is just too good to be true, it gets even better. We are pleased to introduce 3% Cashback on Electronic Outlets in addition to your savings each month on your Fuel and Supermarket. You can save upto PKR 500* per month. However, there is an upper monthly cap of PKR 1,000 per Card. Cashback Calculation:

Every time you conduct a transaction, a credit entry (amounting to the % Cashback offered on that merchant category) will be made instantly against that transaction on your card account. For example, if you purchase PKR 1,000 worth of fuel on your SCB Credit Card, you will get PKR 50 in Cashback rewards immediately. The net amount charged to you for that transaction will be PKR 950. Standard Chartered VISA Platinum Credit Card The Standard Chartered Visa Platinum Credit Card symbolizes your success and encourages you to enjoy it. This premium product is equipped with a vast array of exclusive services

especially designed to complement your lifestyle. With the VISA Platinum Credit Card, enjoy personalized customer service, exciting offers and a world of exciting offers. Benefit from unmatched discounts and concierge facilities in a vast array of travel, dining and hotelrelated avenues. Take advantage of an unrivalled Rewards program and earn 5 Reward Points for every PKR 200/- that you spend. Redeem your reward points for any gift of your choice from our Treasures catalogue through the VISA Platinum Credit Card. You can now enjoy a comprehensive reward program that allows to you to redeem your reward points for exceptional gift items and much, much more. Standard Chartered PIA CoBrand Credit Card 15% Savings on PIA tickets: You can now enjoy unmatched savings on international as well as domestic airfare. When you use your SCB VISA PIA CoBrand Credit Card to purchase your PIA Ticket from any one of PIA Booking Offices or PIA Reservation Counters, you will save 15% on the ticke ts airfare. Discounts will be given on domestic and international tickets Discounts can be availed at any PIA Booking Office or Airport Reservation Counter across Pakistan PIA CoBrand Card members can only avail discounts on personal tickets in their names (not in the name of any other person or family member) Awards +Plus Cards:

PIA CoBrand Credit Cardmembers will get an Awards +Plus card within 4 weeks of activation of PIA CoBrand Credit Card 1,000 bonus Airmiles upon becoming an Awards +Plus Member Sapphire Awards Plus Card is valid for a period of 3 years Emerald Awards Plus Card has no validity period PIA Awards +Plus Terms and Conditions will apply

The Emerald Awards +Plus Card is issued with PIA CoBrand Classic Credit Card. As an Emerald Member, you are entitled to the following benefits:

10% bonus Airmiles for traveling in Economy Plus Class 25% bonus Airmiles for traveling in Business Class Check-In at Awards +Plus counter where available

The Sapphire Awards +Plus Card is issued with PIA CoBrand Gold Credit Card. As a Sapphire Member, you will enjoy the following value added benefits:

25% bonus Airmiles on all PIA trips 10% bonus Airmiles for travel in Economy Plus Class 25% bonus Airmiles for travel in Business Class 10kg Extra baggage allowance in addition to entitlement as per ticket (not applicable on journeys to/from US & Canada) Check-In at Awards +Plus counter (Business Class counter in the absence of Awards +Plus counter)

Spend and Fly: Your PIA CoBrand Credit Card helps you accumulate Airmiles at an incredible rate; every time you shop, and every time you fly. Heres how:

You will earn 1 Air mile on every Rs. 50 spend on your PIA CoBrand Credit Card which is automatically transferred to your PIA Awards +Plus Card once in a month Whenever you purchase your ticket from PIA booking office, you will get Airmiles on your PIA Awards +Plus Card by presenting your PIA Awards +Plus Card / Frequent Flyer Number when booking your ticket. For More details, please log ontowww.piaawards.com/pia/CalcAccrual.aspx

Upgrade Check-In: What's more, as an Emerald Cardmember, you may check in at Awards +Plus counter where available and as a Sapphire Cardmember, you may check in at Awards +Plus counter and Business Class counter in the absence of Awards +Plus counter Upgraded Lounge Access: As a PIA Gold Credit Cardmember, you can enjoy access to designated Business Class lounges in Karachi, Lahore and Islamabad Airports by presenting your PIA CoBrand Gold Credit Card along with Sapphire Awards +Plus Card even if you are traveling economy class. If, for any reason, the Business Lounge is not available, you may avail the CIP Lounge. These lounges grant you complimentary access to secretarial services, a buffet, and comfortable couches to help you unwind before the journey ahead. Rewards for PIA CoBrand Card members: Redeeming Airmiles is as easy as earning them. When you are ready to reward yourself or your family, you can redeem your Airmiles for any of the following:

Free Tickets Excess Baggage Class Upgrade

LOANS
Personal Loan Loans available with range of repayment options from 1 to 5 years Loan upto PKR 2 million Competitive Interest Rates No Securities, Collaterals or Guarantors required Easy documentation and quick processing If you have a Personal Loan with Standard Chartered Bank, top it up with ease The rates are as follows:
Gross Salary < 50k Employee Banking* Non Employee Banking 29% - 36% p.a 31% to 36% p.a Gross Salary >= 50k 27% to 33% p.a 29% to 36% p.a

* Customers whose salary is coming to SCBPL through arrangement with their employer Installment Calculation: To calculate the instalment on desired loan amount, simply multiply the desired loan amount by the factor in below grid. Repayment Period in Years Instalment Factors 1 2 3 4 5 27% 29% 31% Mark up Rate 32% 33% 36% 0.09847 0.09897 0.10046 0.05695 0.05747 0.05905 0.04355 0.04411 0.0458 0.03718 0.03777 0.03958 0.03359 0.03422 0.03613 0.09602 0.097 0.09798 0.05438 0.0554 0.05643 0.04083 0.04191 0.043 0.03428 0.03543 0.03659 0.03054 0.03174 0.03297

Revolving Credit Credit line up to Rs. 2 Million Markup is only charged on utilized amount on the daily outstanding balance. An evergreen line with automatic yearly renewal. No Securities, Collaterals or Guarantors required Quick and easy disbursement.

Ease of access through cheque book, VISA ATM / Debit card and internet banking Rates are as follows:
Employee Banking Pricing Processing Fee Annual Fee Maximum Limit TAT 30% APR Rs. 1,500 Rs. 1,750 Upto 6 Maximum of Rs. 2M** times of gross income Non Employee Banking 33% APR

10 working days (subject to completion of application requirements)

Swift Finance Take advantage of the salient features available with Swift Finance: Financing up to 85% of your collateral amount Avail facilities at the most competitive rates in the market Markup charged only on the amount utilised and only for the number of days it is utilised Get your financing amount disbursed into your account in 7 working days

Bancassurance (Insurance)
Bancassurance provides you a hassle free way to obtain financial protection from your trusted bank. It can help you maintain your lifestyle in the event of serious illness or accident. It can enable your loved ones to pay their expenses if you can longer provide for them. Use our Bancassurance products to help you protect and plan your financial freedom. These are different insurance plans suited according to different needs and clients: Secure Life Plan Mustaqbil Invest 'n' Assure Iqra Education Plan Family Care Sarmaya Plus Cash Cover Plus Cover For Life Muhafiz Home Protection Plan Salary Continuation Plan

Investments
Standard Chartered Investment Services helps you decide where to invest your hard-earned income once again, a first such service to be offered by any Bank in Pakistan Since 2004, we are the first bank to offer a diverse portfolio of investment options to our valued customers with an opportunity to minimize your risk and maximize your returns! Your investment options can be categorized into: Government Securities: These are issued by Government of Pakistan and include Special Savings Certificates (3 year investment) and Defense Savings Certificates (10 year investment) Mutual Funds: Standard Chartered Bank has partnered with the leading investment houses of Pakistan for distributing their suite of mutual funds Retail Term Finance Certificates: TFCs are corporate debt instruments issued by Pakistani companies Fixed Income: Certificate of Musharika (COM) being offered by Standard Chartered Modaraba and Certificate of Investment (COI) by Standard Chartered Leasing Limited

Furthermore different plans of investment include: Fixed Income Products Certificate of Musharika (COM) Bemisaal Certificate of Investment (COI) Retail Term Finance Certificates GOP Debt Securities Mutual Fund Products UBL Savings & Income Fund (USIF) Pakistan Income Enhancement Fund (PIEF) MCB Islamic Income Fund (MCB IIF) United Stock Advantage Fund (USF) UBL Islamic Sovereign Fund (UISF) Meezan Islamic Fund (MIF) Voluntary Pension Scheme Meezan Tahaffuz Pension Fund (MTPF) Frequently Asked Questions Mutual Fund Basics

SME Banking
SME finance is the funding of small and medium sized enterprises, and represents a major function of the general business finance market in which capital for different types of firms are supplied, acquired, and costed or priced. Working Capital

Working Capital Solutions: Cash Management Trade Services Business Account Online Banking

Business Expansion Business expansion requires capital investments, which are basically medium to long-term investments financed by one or a combination of the following: 1). Retention of business profits 2). Injection of fresh capital by business owner(s) 3). Financing via bank loans that need to be repaid based on projected future business cash flows. Business Protection As a leader in the financial markets, we deliver innovative solutions to meet all your risk management and protection needs. Business Protection Solutions: Pay Continuation Plan Secure Life Plan Mustaqbil Invest N Assure Iqra Education Plan Family Care Sarmaya Plus Cash Cover Plus Credit Cover Plus Yield Enhancement Good cash management for your business means two things:

Careful assessment of the cash level required to meet your business commitments Deciding how to invest idle funds to optimise the returns on your cash

We provide you access to savings options and investments that may secure higher yielding solutions based on your business' needs and risk profile. We also offer preferential pricing on higher investment volumes. Step 1: Decide on how much to invest Step 2: Understand where to invest

Islamic Banking Services

Saadiq Current Banking Saadiq Current Account is a non-profit bearing transaction account based on Islamic principle of Qard, whereby the customer is the lender and bank is the borrower. The funds collected in Saadiq Current Account are invested in Shariah Compliant business ventures only (Islamic Assets like Murabaha, Musharaka, Sukuk, etc). Features: Peace of mind in placing funds with a bank that uses it in Shariah compliant (Ribafree) transactions Complete transactional convenience Funds are accessible with Saadiq Visa Debit Card 24/7 at over 2,000 ATMs and 50,000 POS terminals in Pakistan Saadiq Visa Debit Card is accepted at 1 million VISA network ATMs and 27 million outlets worldwide. World-class benefits of Internet Banking, SMS and Phone Banking services available 24 / 7

Sadiqq Foreign Currency Account Shariah compliant foreign currency current account Available in USD, GBP and EUR currencies Unlimited deposits and withdrawals No minimum balance requirement

Saadiq Sahulat Online Account Complete transactional convenience Funds are accessible with Saadiq Visa Debit Card 24 / 7 at over 4,800 ATMs and 50,000 POS terminals in Pakistan Saadiq Visa Debit Card is accepted at 1 million VISA network ATMs and 27 million outlets worldwide

World-class benefits of Internet Banking, SMS and Phone Banking services available 24 / 7 Shariah compliant current account Unlimited deposits and withdrawals Free online transaction(s) up to PKR 1,000,000/- per day Access your funds with Saadiq Visa Debit Card 24 / 7 Avail Online Banking, SMS, eStatement and Phone Banking services 24 / 7 First Cheque Book absolutely free No minimum balance requirement Saadiq Saver More savings Higher Profits Complete transactional convenience Funds are accessible with Saadiq Visa Debit Card 24 / 7 at over 2,000 ATMs and 50,000 post terminals in Pakistan Saadiq Visa Debit Card is accepted at 1 million VISA network ATMs and 27 million outlets worldwide World-class benefits of Internet Banking, SMS and Phone Banking services available 24/7 Unlimited deposits and withdrawals Monthly average balance requirement of PKR 25,000/- only Tier based profit rates Profit is calculated on monthly average available balance and paid six monthly (30th June / 31st December) Access your funds with Saadiq VISA Debit Card 24 / 7 Online Banking, ATM / Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of over 130 online branches in 32 cities and more than 2,000 ATMs across Pakistan Saadiq Basic Saver Complete transactional convenience Funds are accessible with Saadiq VISA Debit Card 24 / 7 at over 2,000 ATMs and over 50,000 POS terminals in Pakistan

Saadiq VISA Debit Card is accepted at 1 million VISA network ATMs and 27 million outlets worldwide World class benefits of Free Internet, SMS and Phone Banking services available 24/7 Initial deposit of PKR 100/No minimum balance requirement No transaction charge Profit is calculated on monthly average available balance and paid six monthly (30th June / 31st December) Online Banking, Saadiq Visa Debit Card, SMS Banking and Phone Banking services available Access your funds through a network of over 132 online branches in 32 cities and more than 2,000 ATMs across Pakistan CREDIT AND DEBIT CARDS ISLAMIC MODE Saadiq VISA Debit Card Access your funds whenever and wherever you need it Accepted 24 hours & 7 days a week at over 4,800 ATMs & 50,000 post terminals in Pakistan and 1 Million VISA network ATMs & 27 Million outlets worldwide Easy activation through our Phone Banking service available to you 24 hours & 7 days a week Instant shopping, swipe your card and sign a receipt Hassle-free shopping Manage your funds, spend only as much as you have in your account Safer than carrying cash Travel the World with one card
Note: Fees and Charges will be levied according to prevailing Islamic Banking Schedule of Charges, whereas Taxes and Zakat will be applicable according to Government regulations and directives of State Bank of Pakistan.

Saadiq VISA Credit Cards Saadiq VISA Credit Cards have been carefully developed by an international team of professionals with Islamic financial expertise, who ensure that our products are within the guidelines of Islamic finance. Saadiq Credit Cards operate on the 'Ujrah' concept which is based on a fixed fee structure, meaning that only fixed fee will be charged to the customer. The Card would not be levied with any floating percentage fee dependent upon the outstanding balance.

Saadiq VISA Credit Cards give you the option of either paying the entire outstanding amount or pay only a minimum amount of the outstanding balance by the payment due date. In consideration of the continued usage of the card and the benefits and privileges associated with the Card, a fixed maintenance fee will be payable on a monthly basis. Minimum Amount Due Policy: Please note that under the Minimum Amount Due (MAD) calculation, effective from 15th March' 2010, the Minimum Amount Due will be calculated as follows: If your current balance is less than PKR 500, you will have to pay the balance in full. In case the current balance amount is more than PKR 500, the Minimum Amount Due will be equivalent to PKR 500 or 1% of your principal balance amount, whichever is higher. In addition to the above stated amount, the following fees and charges (all or those applicable) will also be a part of the minimum payment amount: Maintenance Charges Other fees Any amount payable over and above the credit limit of the credit card Amount of the unpaid/outstanding minimum payment amount due in the previous month(s) date Fixed monthly installment (if you are subscribed to an installment plan)

Saadiq VISA Platinum Credit Card Alongwith extended shopping limits, more benefits include Fuel: Avail 5% Cashback on up to PKR 10,000 of fuel transactions, and save up to PKR 500* on fuel each month! You can save upto PKR 6,000 every year on transactions at Fuel stations! Supermarkets: Avail 5% Cashback on Supermarket transactions of upto PKR 10,000 and save up to PKR 500* every month! Electronic Outlets: Just when you think that the SCB Cashback Credit Card is just too good to be true, it gets even better. We are pleased to introduce 3% Cashback on Electronic Outlets in addition to your savings each month on your Fuel and Supermarket. You can save upto PKR 500* per month. However, there is an upper monthly cap of PKR 1,000 per Card. Cashback Calculation: Every time you conduct a transaction, a credit entry (amounting to the % Cashback offered on that merchant category) will be made instantly against that transaction on your card account. For example, if you purchase PKR 1,000 worth of fuel on your SCB Titanium Credit Card, you will get PKR 50 in Cashback rewards immediately. The net amount charged to you for that transaction will be PKR 950.

So whether you choose to Spend in supermarkets or restaurant will get your 5% Cashbank every month, the Saadiq Platinum experience ensures you avail the best that life has to offer

Saadiq Home Financing Saadiq Home Finance facility operates on the Diminishing Musharakah concept which is based on a rental & principal component structure. Saadiq Home Finance is a fully Shariah compliant financing facility, offered by Standard Chartered Bank. Saadiq Home Finance has been carefully developed by an international team of professionals with Islamic financial expertise, who ensure that our products are within the guidelines of Islamic finance. Riba-free pricing Financing of up to 75 % of property value You can now avail this facility for the following purposes: Home Purchase Purchasing a new house Home Credit Home Improvement / Home Renovation Balance Transfer facility Maximum financing amount up to PKR 30 million. Maximum financing tenor up to 20 years. Facility of Life and Property Insurance part of total monthly payment Balance Transfer Facility: Transfer your existing Home Finance Facility from another bank to Standard Chartered Bank (Pakistan) Ltd. Minimal processing charges with quick turnaround time