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INTRODUCTION
Life Insurance is insurance for you and your family's peace of mind. Life insurance is a policy that people buy from a life insurance company, which can be the basis of protection and financial stability after one's death. Its function is to help beneficiaries financially after the owner of the policy dies. It can also be a form of savings in the long run if you purchase a plan, which offers the option of contributing regularly. Additionally, a little known function of life insuranceis that it can be tied in with a person's pension plan. A person can make contributions to a pension that is funded by a life insurance company. These are considered private pension arrangements. Life insurance offers a way to replace the loss of income that occurs when someone dies (usually the person who produces the majority of income in a family situation). It is a contract between you as the insured person and the company or "carrier" that is providing the insurance. If you die while the contract is in force, the insurance company pays a specified sum of money free of income tax "cash benefits" to the person or persons you name as beneficiaries. In law and economics, insurance is a form of risk management primarily used to hedge against the risk of a
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the form of payment to the insurer in exchange for the insurer's promise to compensate (indemnify) the insured in the case of a large, possibly devastating loss. The insured receives a contract called the insurance policy which details the conditions and circumstances under which the insured will be compensated. In addition, you should also make a list of what you feel needs to be protected in your familys way of life. With a life insurance policy in place, you can: provide security for your family protect your home mortgage take care of your estate planning needs look at other retirement savings/income vehicles
Did you know that a life insurance policy can? Provide continuous flow of funds for the living spouse. Allocate income funds for the children's education. Provide a retirement income throughout old age.
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INTRODUCTION
TO
INSURANCE AGENTS
INSURANCE is such a method which provides security and protection against financial loss up to some limit. It is a means of shifting the risks to insurer in consideration of a nominal cost called premium. a) INSURANCE AGENT means an insurance agent licensed under
section 42 who receives or agrees to receive payment by way of commission or other remuneration in consideration of his soliciting or procuring insurance business including business relating to the continuance, renewal or revival of policies. The insurance sector is of considerable importance to every developing economy; it inculcates the savings habit, which in turn generates long-term invest able funds for infrastructure building. The nature of insurance business ensures constant inflow of funds - the payout is staggered and contingency related thereby making it readily available for investment on infrastructure building. An insurance policy protects the buyer at some cost against financial loss arising from a specified a risk. Different situation and different people require different mix of risk cost combinations. Insurance company thereby offers schemes of different kinds which not only protect the person from any risk but also invest their money in the market, and thus
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business of effecting contracts of insurance upon human life, including any contract whereby the payment of money is assured on death (except, death by accident only) or the happening of any contingency dependent on
human life and any contract which is subject to payment of premiums for a term dependent on human life and shall be deemed to include1. The granting of disability and double or triple indemnity accident benefits, if so provided in the contract of insurance. 2. The granting of annuities upon human life, and 3. The granting of superannuation allowances and annuities payable out of any fund applicable solely to the relief and maintenance of persons engaged or who have been engaged in any particular profession, trade or employment or of the dependents of such persons. c) Distribution Channel in Life Insurance:
Till date, only 20% of the total insurable population of India is covered under various life insurance schemes, the penetration rates of health and other non-life insurances in India is also well below the international level. To tap the rest of the 80% of the insurable population in India, the insurance organization needs a huge and varied Distribution channel to sell the varied plans to the people. Distribution accounts for the largest element in insurers costs and impact the profitability. Distribution capabilities of any
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customer in the form of Investment in the market. Now the policies are the combinations of the Life Insurance and the Investment and there by these are known as Unit Linked Insurance Plans or in short ULIPS. Now the agents are not only the Life Insurance agents, they are the professional advisor also. Now they are called the Financial Advisors who advice their customers to invest their money in the appropriate policy which suits the needs of their customers. For selling and providing highly technical knowledge about the product the insurance industry has to make use of its highly dedicated and knowledgeable distribution channel. Earlier the agents were the only and the primary interface of insuring lives of the people and these agents were the sole distribution channel of the Life Insurance Organization. But with the liberalizing Indian community and the advent of the foreign companies in India; brought the alternative channel of distribution. With the help of these alternative channels these private firms has penetrated the market to the great extent. Innovative products, smart marketing, and aggressive distribution have enabled fledgling private
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Table 1: Number of Licenses granted to the advisors: 20072008 ALLIANZ BAJAJ. TATA AIG LIFE AMP Life BIRLA SUN LIFE AVIVA LIFE HDFC life SANMAR 14293 11913 9204 16717 5013 5475 3819 10356 6424 13207 5044 19209 1608 6314 1870 11312 3214
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80217 19348
484 2009
claimed 27.7% , Bajaj Allianz have 22.0%, SBI have 8.8 % , HDFC life have claimed over 8.0% of the retail insurance in India . The market share in the private retail market in life insurance in India as on April 2007 is shown in the following pie chart. The market share private insurance organization as on April 2008 was: Fig 1.1 Source: individual IRDA, Weighted new business premiums for
business.
d) International Recognition of Agents: 1) About MDRT: The Million Dollar Round Table, abbreviated MDRT is a trade association formed in 1927 to help insurance salespeople and financial advisors improve their business practices and increase sales. MDRT is the esteemed pool of advisors who had achieved the yearly goal of collecting the premium of about 27, 14,400 in Indian Rupees OR earned the commission of about 6,78,000 at the end of each financial year. The amount may vary from country to country in their respective currency. MDRT membership is a coveted career milestone. It indicates achievement and brings deserved recognition for the individual. For many, MDRT opens the door to a new world of knowledge, motivation and professionalism. 2) About COT:
TABLE 2:
2008 MDRT COMMISSION REQUIREMENTS: MDRT Qualifying Membership Court of the Top Table Commission 2,035,800 448,200 2,740,800 of the Commission Conversion 8.2958 1.8264 11.1687 Table Commission 4,071,600 896,400 5,481,600
993,100
2,979,300
5,958,600
12.1405
Sri Lanka
1,486,600
4,459,800
8,919,600
18.1735
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Following are monthly goals in Indian rupees to keep you on track for the 2008 Million Dollar Round Table, Court of the Table and Top of the Table. TABLE 3: Month wise Commission for MDRT, COT and TOT
Month
MDRT commissi on
COT on 169,650
COT m 678,600
TOT on 339,300
TOT m 1,357,20 0
commissi premiu
commissi premiu
January
56,550
February 113,100
452,400
339,300
1,357,2 00
678,600
2,714,40 0
March
169,650
678,600
508,950
2,035,8 00
1,017,900
4,071,60 0
April
226,200
904,800
678,600
2,714,4 00
1,357,200
5,228,80 0 6,786,00
May June
282,750 339,300
1,131,0 1,357,2 00
848,250 1,017,900
3,393,0 4,071,6 00
1,696,500 2,035,800
0 8,143,20 0
July
395,850
1,583,4 00
1,187,550
4,750,2 00
2,375,100
9,500,40 0
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Any Financial Advisor can be a part timer or a full timer agent. Minimum qualification set by IRDA for being an FA in Urban and Semi Urban area must be that he/she must be of minimum 18 year of age and must possess the minimum qualification of Plus Two standard. And for the person belonging to
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Life Insurance agents have to work without assistant and have to set targets and time for their own work. So it is needed to motivate them so which can help them in keep in working for the common cause of the company. All the life insurance companies at Jalandhar have their own method of motivating their Agents and during the whole process they help in building the career for the Agents. At these insurance organizations the Financial Advisors are motivated by various remuneration and paid bonuses for earning the specific premium for the organization. Financial Advisors are constantly recognized and rewarded for their performance.
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General Agents (or "Agents" - no stipend) Rural Career Agents (RCA's - stipend for the first 3 yrs) Urban Career Agents (UCA's -stipend for the first 3 yrs) All agents can be considered as retailers for the insurance policies are sold to the consumer by the agents and they sell Group Insurance policies occasionally. Under the IRDA Regulations 2000, there are only two types of agents recruited, who can typically be grouped as retailers and wholesalers
General Category Agents (or 'agents') Banc assurance or corporate agents Here again, the agents who sell individual policies may also sell Group Insurance policies, wherein their role is that of a wholesaler. The LIC's penetration in the rural market was possible through distinct agents to cover different groups of customers like rural, semi-urban, urban
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recruitment of UCA's (Urban Career Agents) for its Career Agents Branches has been stopped since 2005. Agents Recruitment: Eligibility Conditions - LIC of India (Agents) Rules 1972 There was no specific eligibility condition- educational or otherwise for agency recruitment. Nor was there any conditions stipulating the minimum business performance. From 1972, there were specific eligibility norms laid out. As per the LIC of India (Agents) Rules 1972, the eligibility conditions vary according to the type of agents. The Agents:
Should have completed 18 yrs of age and no limit on the maximum age. Should have passed X STD, if they reside in a town with over 1 lakh population or Should have passed VIII STD, if from a town with less than 1 lakh population. However, the Divisional Manager of LIC was empowered with the discretion to waive the educational qualification if he was convinced that the candidate has a flair for marketing. The Rural Career Agent (RCA):
1. 2. 3.
Should have completed 21 yrs of age and not more than 35 yrs of age. Should have passed X STD. Should hail form a rural area.
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that can be difficult to sift through. You need to learn these concepts and then communicate the relevant ones to your prospects in such a way that they'll want to buy from you. Communication skills can be greatly enhanced by taking time before meeting prospects to write out what you are going to say and rehearsing it. 5. Commitment to Ongoing Learning Insurance products are complicated, and only with ongoing study will you be able to acquire the in-depth knowledge you need for a successful career. Whether this is attending seminars at work or self-study at home is entirely up to you, but it needs to be a regular part of your work week. Similarly, study selling. Make use of books and training courses. 6. Passionate Successful brokers are passionate about what they do. They enjoy helping others prepare for the unexpected, so they believe in what they are selling. Top-level insurance brokers must be on a mission to improve the lives of their current and prospective clients. Their services can have a huge impact on the lives and legacies of their clients and on the lives of clients families
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Insurance brokers must deal with a lot of rejection, especially early in their careers. Asking prospective clients to face their own mortality or morbidity is a challenge. Many prospective clients will procrastinate and try to postpone meetings, and some may even be verbally abusive.
Successful brokers develop resilience and realize that this rejection is not personal. One interesting technique used by a former top agent to neutralize his fear of calling prospects was to put a dollar value on each call. The agent realized that if he was earning $3000 in commission a week and was making 150 calls each week, each call was worth $20. To minimize his reluctance, he taped a $20 bill to the phone to signify the value of each call. This technique doubled his revenue within a year. 9. Goal oriented The insurance industry can be monetarily and personally rewarding, but it is filled with many long days and challenges. These challenges can be physically and emotionally wearing unless brokers can set business targets
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production and administrative tasks. They can effectively keep track of when to contact current and prospective clients. Success in insurance requires persistence. Systematically keeping in touch with clients lets brokers provide better service and uncover potential sales opportunities, such as the birth of a child or the purchase of a new home.
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You are outgoing and like meeting people You are ambitious to own a business
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You only want your clients to be your bosses And you want to decide your working hours Unlimited earning potential; A clear career path; all round support through exclusive advertising, your own in-house consultant, and world-class training:
They are a key source of business for the organization, and are the continuing link with our clients. That is why; we take a lot of care in recruiting and developing our agency force, so that we continue to set higher standards of quality in service and salesmanship. To cater to the needs of the knowledge-oriented marketplace, we look for graduates who are service-oriented, good communicators and enjoy meeting new people. Prior sales experience is an added benefit.
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Launch of a LIC agent portal has resolved many minor faults committed in the LIC procedure. The portal has enhanced the approach and reduced the distance barrier. Agents can spread the LIC phenomena across the country and handle their responsibilities in a professional way. Elimination of errors such as missing documents, agent code, id, password and so on. Now agents can eventually express their needs in an advanced manner. Agents discuss their problems with ease and uphold their requirements. The LIC agent network is maintained across various parts through a common destination. A major part of population has responded by getting enrolled as LIC employees. Agents are starting to enjoy their job with an ease to support their consumers. Links to support consumers has been attached to the portal. There was always a dilemma in the minds of agents about their id, password etc., and some often complained about their commission. The commission was not provided to them due to some errors. An employee knows what it feels like when not been paid for its hard work. Customers can also place their complaints on the same portal. Issues like LIC not pensioned, not reached, Pension not credited, unwanted messages, how to get my prize, agent as irresponsible, Not refunded payment, after
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With an agenda to enroll maximum number of people onto LIC, all agents go through a similar process. The process is incomplete even if a small part of it is missing. It is important for them to arrange everything in order. The information or the missing parts should reach them in a faster way. Hence it is easy for them to move forward from the initial step to finalize the LIC. How easy it becomes to gather all information from a common point. LIC agent portal is a source for all agents to a spontaneous flourish of the service. Service is just an entity, until it is provided in the right manner.LIC agent portal is the right way to spread the LIC service. Going through the portal anyone can understand what steps are being taken to ease of the pressure on agents. The deposition of mails speaks for itself; it is not hard to work as an agent.
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programme conducted by our qualified in-house training personnel, will make you a specialist in life insurance sales.
6. Commitment To Career Agency System Our commitment to the Career Agency System means that, we support you and your efforts not just today, but at every stage of your business. We believe in encouraging our Agents to strive towards the highest levels of success, throughout their careers. In fact, depending on your performance, we also offer a management career option with the company. 7. Infrastructure Support We have invested in creating a state-of-the-art infrastructure at each of our Branch Offices. You will have access to the necessary tools, technology and people support that will enable you to build a profitable long-term business. 8. Full Range Of Products And Services You can offer your customers over 50 product combinations of our unique Products and Riders, to help them meet all their financial goals. In order to give you a greater competitive edge, we are also continuously working on newer and more innovative products. 9. Sales And Marketing Support We support our Agents with innovative sales and marketing tools. The Sales, Promotions and Marketing collaterals that we provide will help you take your business to new heights. 10. Financial Strength LIC offers you and your customer unmatched financial strength and solidity.
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Most people have their first contact with an insurance company through an insurance sales agent. These workers help individuals, families, and businesses select insurance policies that provide the best protection for their lives, health, and property. Insurance sales agents who work exclusively for one insurance company are referred to as captive agents. Independent insurance agents, or brokers, represent several companies and place insurance policies for their clients with the company that offers the best rate and coverage. In either case, agents prepare reports, maintain records, seek out new clients, and, in the event of a loss, help policyholders settle their insurance claims. Increasingly, some are also offering their clients financial analysis or advice on ways the clients can minimize risk. Insurance sales agents, commonly referred to as producers in the insurance industry, sell one or more types of insurance, such as property and casualty, life, health, disability, and long-term care. Property and casualty insurance agents sell policies that protect individuals and businesses from financial loss resulting from automobile accidents, fire, theft, storms, and other events that can damage property. For businesses, property and casualty insurance can also cover injured workers compensation, product liability claims, or medical malpractice claims. Life insurance agents specialize in selling policies that pay beneficiaries when a policyholder dies. Depending on the policyholders circumstances, a cash-value policy can be designed to provide retirement income, funds for the education of children, or other benefits. Life insurance agents also sell annuities that promise a retirement income. Health insurance agents sell health insurance policies that cover the costs of medical care and loss of
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The growth of the Internet in the insurance industry is gradually altering the relationship between agent and client. In the past, agents devoted much of their time to marketing and selling products to new clients, a practice that is now changing. Increasingly, clients are obtaining insurance quotes from a companys Web site and then contacting the company directly to purchase policies. This interaction gives the client a more active role in selecting a policy at the best price, while reducing the amount of time agents spend actively seeking new clients. Because insurance sales agents also obtain many new accounts through referrals, it is important that they maintain regular contact with their clients to ensure that the clients financial needs are being met. Developing a satisfied clientele that will recommend an agents services to other potential customers is a key to success in this field.
Training Our agents go through both generic and specific, professional programs that help them remain well-informed and knowledgeable about the companys products in the market. There is a further focus on soft skills such as communication, managing long-term relationships and selling skills, which are very relevant in a service-driven industry like life insurance. State of the art infrastructure training facilities coupled with an excellent faculty, guarantee an exceptional learning environment. For agents who might be occupied with their daily business/professional routines. A 17-18 day training schedule covers the mandatory IRDA training
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towards garnering business. Career Career development is emphasized upon from the very day the agent joins the system. Though individual meetings with his or her Development Officer, the agent can discuss various issues related to business development and career enhancement. Expectations from the organization in terms of chalking a career in the insurance industry are also discussed. Absorption into the management is another career enhancement option provided at LIC. This program helps agents build a full time career as a Development Officer in the organization, offering great potential for managing a team of agents and personal development. Rewards And Recognition LIC agents are constantly recognized and rewarded for their performance. Numerous competitions all year round promote healthy competition amongst agents and recognition for their efforts. Depending on the level of business the agent achieves in a year, he or she can become a member of various clubs such as the Corporate Club, the Chairmans club, etc. Each of
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Insurance Sales Agents Significant Points Despite slowergrowth, job be good for and persons ability or occupations. Successful agents often have high earnings, but many who assume agent jobs fail to earn enough from commissions to meet their income goals and eventually transfer to other careers. In addition to offering insurance policies, agents are beginning to sell more financial products, such as mutual funds, retirement funds, NSCs, etc. than-average opportunities should college graduates with proven sales success in other
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the Central government. In such situation, few Agents tried to unite themselves against management in the name of LIAFI in 1964. A joint forum of likeminded Agents was again reunited in 1967 in the name of LIC Agents Association with the President ship of Sri Indrajit Gupta (later on Home Minister, Government of India) and Secretary Ship of Sri S. L. Nandi. The first achievement of this forum is that they succeeded to convince Sri T. A. Pai, the then Chairman of LIC in 1971 to form a Regulation for Agents. In 1978 this LIC Agents Association was compelled to change their name as LIC Agents Organization due to some unavoidable circumstances formed by some LIC Agents who acted as underling of the management and got a registration under the Society Registration Act in the name of Life Insurance Agents Association. In 1987 the LIC Agents Organization decided to spread the union throughout India and for that cause the name of that union was changed to All India LIC Agents Organization.
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Advancement A 26-year-old college graduate was convinced that he was making the right decision to turn down a position with a well-established corporation offering him a salary $15,000/year more than the start-up venture group that was also interested in him. His decision was based on his theory that its not just about the money. His desire to learn and grow in his new position with the start-up outweighed the income potential of the corporation. An employee that is motivated in this way genuinely thrives on the concept of moving up the corporate ladder. Offering constant reinforcement of advancement opportunities and highlighting examples of internal promotions are excellent ways to maintain a high level of motivation for this associate. Recognition From the Grammy Awards to The Emmy Awards, and from horseracing to reality TV shows, our culture has trained us to focus on first place. Is it the sense of accomplishment or the bragging rights? Perhaps a little of both! Most contenders just arent as excited about the silver medal or being the runner-up. Sadly in fact, second place has been referred to as the first loser. Despite societys perspective, for some people, simply receiving accolades for the effort of a job well done at any level is their motivating factor. Recognition builds self-esteem and confidence while setting a positive example for others. In the workplace, a photo on a wall, a designated parking spot or a shout out at the department meeting can mean more than a bonus to the employee motivated by recognition and usually doesnt impact the company budget. Security The well-known definition of insanity is to do the same thing over and over and expect a different result. On the other hand, doing the same responsibilities over and over with a consistent result is considered job security. Theres an old joke about a 4039
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The chairman of the Insurance Regulatory and Development Authority (Irda), J Hari Narayan, has opposed the elimination of the commission structure in insurance, saying that such a move would be a death-blow to the industry. In a discussion paper, the D Swarup committee on investor awareness and protection has suggested that the commission structure for insurance intermediaries, or agents, be phased out in line with the removal of entry load in mutual funds. The committee is due to finalise its report soon. Hari Narayan said equating the insurance industry with mutual funds was fraught with danger. "The insurance industry in India has thrived for many decades. It has a time-tested structure. Any move towards dismantling the commission structure would only lead to a collapse of the insurance industry," he said. The Swarup committee's consultation paper on minimum common
standards for financial advisors and financial education has suggested that insurance commissions must be eliminated by April 2011. Instead, the intermediaries should be paid a fee for their services. The panel has pointed out that the mutual fund industry has taken similar steps by eliminating entry load with effect from August 1. Opposing the move, Hari Narayan said equating insurance with mutual funds might present a distorted view. "Insurance and mutual funds are very different businesses. It would not be proper to impose the mutual fund experience on the insurance industry."
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He, however, agreed with the Swarup panel's suggestions for transparency on commissions charged by agents. "There is no issue on suggestions that we need to maintain transparency on the commissions charged. In fact, the insurance industry already maintains a high degree of transparency on charges."
The Swarup committee has suggested that the entire financial sector should convert to "no-fee' structure." It is an opportune time for India to set global standards by following a no-load- plus- fee model for the entire financial sector, and then using outcome-based regulation to ensure a fair deal for all market participants, the producer, the adviser and the consumer the panel has said. It has suggested that since agents fulfill the needs of the consumer, they should be paid through a fee structure. 'The key question here is: whose agent are they the consumer's, the producer's or their own? And if they are the agent of the consumer, surely the consumer should directly compensate them to ensure service.' There are 2.7 million insurance agents, according to the Life Insurance Council, and 55,000 mutual fund agents, according to the Association for Mutual Funds of India (AMFI).
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life insurance--whole life and universal life. The commissions can vary from 15 to 80 percent. The first year pays the most, and a renewal commission usually drops to less than 15 percent. Some agents work on a fee basis instead of commission. Health Insurance Health insurance agents earn between 5 and 20 percent commission. Shortterm policies pay less and agents earn more the first year than in renewal years. There is some flexibility with larger group policies in terms of commissions and renewals. Business Insurance Business insurance commission is between 5 and 20 percent, depending on the company and type of policy. Workers' compensation pays less than package policies and general liability. Sometimes agents have to use managing general agencies to place more complicated accounts, which results in reduced commissions. Some business agents can work on a fee basis rather than commission; these are called insurance consultants.
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An insurance sale is a competitive field that requires top-notch agents to sell the services the agency provides to the consumer. The success or failure of an insurance agency is dependent upon hiring the right people to serve as agents. There are several ways for an insurance agency to attract top insurance agents, but networking is often the best way to find out who in your market can provide the best service to your customers.
Join the local branches of the national insurance associations. Meeting other insurance industry professionals is a great way to network. Any one of these insurance agency owners or managers that you will meet may know a great experienced candidate that they were unable to hire. Place ads on the major job boards advertising the position. To attract the top caliber of talent that you need, you should clearly explain in your job listing the exact experience requirements and track record you expect to find in the ideal candidate. List the most exciting benefits your agency provides, and detail any advancement opportunities that may be available for the right person. Anyone who has worked as an insurance agent will have a firm understanding of the duties of the job. To stand apart from the other agencies that have open positions, focus your ads on your company culture and what you can offer the right individual. Attend job fairs at local colleges. While a new graduate may not have the years of experience that a more seasoned agent will have, they tend to be easy to train, as they have no preconceptions of how an insurance agency should operate. Many of these graduates are eager to prove
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Ask your current employees who they know. Many times your employees will know other agents or someone who has the potential to succeed in the industry with a bit of training. While hiring someone that your employees know can help make the candidate's transition into the company culture smooth, be wary of hiring relatives or spouses of your current employees. Contact your town's local career center or unemployment office and let the people that work there know that you are hiring. These professionals know who in your market is unemployed, and they often have a database they can search based on the education, skills and work experience of the people looking for a new job. There is typically no cost to employers to be matched with qualified employees.
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Geographic Location Geographic location partially determines a life insurance agent's average annual salary range. According to the bureau, insurance agents employed in Louisiana earned an average of $45,000 a year. Those residing in Florida, New York and Rhode Island earned $59,540, $71,630 and $80,280 respectively. Low to High Range Salary.com reports that the lowest 10 percent of insurance agents earn below $36,785 a year. Those in the 25th percentile of wage earners make $40,265 on an annual basis. The top 25 percent of insurance agents earn $49,733, and the top 10 percent earn $54,873 or more on an annual basis.
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Insurance agents help individuals and businesses find insurance policies that best meets their needs. An insurance sales agent can sell life, home, automobile and health policies to clients. An agent can obtain a license to sell multiple lines of insurance or specialize in a particular area such as automobile or life insurance. According to PayScale, the average earnings for an insurance agent is between $27,351 and $46,726 as of January 2011. Education A college education is not always a requirement for employment as an insurance agent. Some employers may prefer candidates with a degree in finance, accounting or business to work in the position. State licensure requirements for insurance agents do require the candidate to complete a training program to qualify to take a state examination. According to the Bureau of Labor Statistics, courses such as psychology and public speaking can help the insurance salesperson communicate effectively with potential clients.
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License Requirements All states require licensure for insurance sales agents, which include completing a course and passing a state examination. The examination for insurance agents tests the candidate'sknowledge of state law regarding insurance. Insurance agents must obtain separate licenses to sell different lines of insurance in the state. The requirements for course work and examinations may be different for each line of insurance the agent sells in the state. Skills A successful insurance agent must have good communication skills and the ability to impart technical information to clients. The insurance agent may actively seek new clients and must have good time management and organizational skills. Individuals must be skilled in the use of standard office equipment such as computers to perform the duties of the job. Continuing Education The state may also require insurance agents to complete continuing education courses to renew an insurance agent license. Continuing education ensures that the agent is current on the latest changes in state law and regulations in the insurance industry. License renewal may be required every two years.
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Insurance allows you to use your financial resources more efficiently. By purchasing insurance, you transfer financial risk from yourself to the insurance company. This risk transfer costs money, of course, and the company collects this money as a premium for the insurance protection. When you must file a claim, you may be tempted to contact your agent, but agents are limited as to what they can do for us. Significance Insurance is regulated at the state level. Additionally, some forms of insurance are subject to both state and federal laws. For example, the Health Insurance Portability and Accountability Act (HIPAA) is a federal law that applies to state regulated health insurance policies in regards to all requests for medical information and disclosure. This law limits what your insurance agent can do for you since your agent cannot access information about your health conditions unless he obtains written permission from you first.
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Benefit Many insurance agents may try to help you during the initial stages of filing a claim. Agents can help you fill out the claim paperwork and turn this information in to the insurance carrier. The claim is handled by an insurance adjuster, then paid out according to the terms and conditions of the insurance contract. Limitation Your insurance agent cannot negotiate a claim for you. This is handled by the insurance adjuster and claims representative. Insurance company internal policy may prohibit this. Additionally, laws such as HIPAA may actually make it illegal for the agent to assist you in negotiating a claim if the agent cannot access your health information. Finally, only the insurance adjuster has the authority to make a decision about claims and will normally death directly with a claims representative. Therefore, the agent should refer you to a claims representative who can then assist you with the filing of your insurance claim. Consideration Your insurance agent can help you fill out a claim form, and can provide you with the customer service numbers you need. Your agent may also have experience with how the claims process works if he's been in the business for any length of time. For death benefit claims arising from life insurance settlements, the insurance agent can often speak with the customer service department at the insurance company home office to get an approximate time frame for the settlement process. For property, casualty and health
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Show You Care According to the online insurance agent resource Advisor Today, life insurance sales are aided by customer referrals. Customers may be more apt to refer you to their friends and family if they feel you genuinely care about getting them the right insurance and that you have a passion for what you do. Spend time with your customers explaining why you sell life insurance and make appointments just to listen to their concerns and plans for the future. Make your customers feel as though their life insurance needs are important to you.
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Selling life insurance is hard. Obviously, people do not have their death penciled into their agenda, or think life insurance is just another way to spend money. Life insurance, however, does not directly benefit the policyholder; it protects their family from financial hardships when a loved one dies. If you sell life insurance, consider these unique ideas to acquire life insurance clients. Start a Blog According to "Life Insurance Selling," every agent should have a website to reach potential clients. A website, however, might not be enough. Start a blog on your website that frequently reports on current events involving the death of individuals, offers safety advice and even gives tips about funeral planning or end-of-life preparations. When referencing news events, choose articles that mention the departed having or not having life insurance. Make sure you clearly mention the states in which you are licensed to sell life insurance policies on your website and blog as well. Partner with Professionals If you are a chamber of commerce member, in a Kiwanis group or greeters association, collaborate with professionals you know in other fields. For example, Symetra Financial advises asking real estate agents to mention your services as mortgage pay-off protection whenever they sell a new home. In return, you would let your clients know about a real estate agent's services.
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Other ideas include collaborating with pediatric doctors, funeral homes and colleges. Clients served by these professionals are caring for a new life, have experienced the cost of a life just lost or have acquired a debt with which they do not want to burden family members. Consider purchasing ad space on funeral home brochures and placing ads or writing articles for hospital and college newsletters about the importance of protecting family members from financial hardships. Annual Policy Reviews If you sell different types of insurance, offer your clients annual policy reviews. During the policy review, you can update the client's existing policies to make sure they have sufficient coverage in the event of a loss and give them a life insurance quote during the same meeting. If you work for a company that offers client discounts for having multiple types of insurance policies, show your client how much life insurance would cost with the discount. You and your client may find that the discount he would receive may cover the cost of a life insurance policy or greatly reduce the overall premium.
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1956, with a capital contribution of Rs. 5 crore from the Government of India. The General insurance business in India, on the other hand, can trace its roots to the Triton Insurance Company Ltd., the first general insurance company established in the year 1850 in Calcutta by the British. Some of the important milestones in the general insurance business in India are: 1907: The Indian Mercantile Insurance Ltd. set up, the first company to transact all classes of general insurance business. 1957: General Insurance Council, a wing of the Insurance Association of India, frames a code of conduct for ensuring fair conduct and sound business practices. 1968: The Insurance Act amended to regulate investments and set minimum solvency margins and the Tariff Advisory Committee set up.
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nationalised the general insurance business in India with effect from 1st January 1973. 107 insurers amalgamated and grouped into four companies viz. the National Insurance Company Ltd., the New India Assurance Company Ltd., the Oriental Insurance Company Ltd. and the United India Insurance Company Ltd. GIC incorporated as a company.
Among the emerging economies, India is one of the least insured countries, but the potential for further growth is phenomenal. The demand for insurance is likely to increase with rising per capital incomes, rising literacy rates and increase of the service sectors. After Korean and Taiwanese insurance sectors were liberalized, the Korean market has grown 3 times faster than GDP and Taiwan the rate of growth has been almost 4 times than that of its GDP. Further, opening of the sector to private firms has and will further foster competition, innovation and variety of products. It will also generate greater awareness on the need for buying insurance as a service and not merely for tax exemption, which is currently done. The insurance sector in India has come a full circle from being an open competitive market to nationalization and back to a liberalized market again. Tracing the developments in the Indian insurance sector reveals the 360 degree turn witnessed over a period of almost two centuries. Insurance is one sector whose contribution to GDP is quite significant. Post independence, the Indian Government nationalized the private life insurance companies with a view to raise funds for the infrastructure developments,
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American countries ,it was only 9% for India in 1999 The share of India in the World market in terms of Gross insurance premium is again very 1000. For instance, While Japan has 31%, European Union 25% ., South Africa 2.3%, Canada 1.7% share of the global insurance premium, it is only 0.3% for India.
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example, the Korean insurance market, the 30th largest market in the world premium volume in 1971 obtained the 6th position in 1996, the reason being its multinational operations. The other reason as to why the global insurers are interested in investing their funds is the nature
of the Indian markets. Generally insurance companies operate on the principle of spreading. Spreading the area of operations over a wide geographical area would eliminate sudden dips in earnings due to the unexpected risk spread. Sigma Report presented by the worlds second largest reinsurer Swiss Re on global insurance, reports complete saturation of international
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TABLE 4: The lists off all these Life Insurance companies are given
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Limited. 12 13 14 15 Aviva Life Insurance Co. India Pvt. Ltd. Sahara Life Insurance Co. Pvt. Ltd. Shiriram Life Insurance Co. Pvt .Ltd. Bharati AXA Life Insurance Co. Pvt. Ltd.
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Company Limited 2 Reliance Limited. 3 4 5 IFFCO Tokio General Insurance Co. Ltd TATA AIG General Insurance Company Ltd. Bajaj Allianz General Insurance Company Limited 6 ICICI Lombard General Insurance Company Limited. General Insurance Company
d) Mission statement of IRDA To protect the interest of and secure fair treatment to policyholders; To bring about speedy and orderly growth of the insurance industry (including annuity and superannuation payments), for the benefit of the common man, and to provide long term funds for accelerating growth of the economy; To set, promote, monitor and enforce high standards of integrity, financial soundness, fair dealing and competence of those it regulates; To ensure that insurance customers receive precise, clear and correct information about products and services and make them aware of their
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e) Limitations: 1) The Data about the financial Advisors and number of policies in a year for various organization is not available in the print or any other media. It is taken from the various sources in the organization in the insurance organization at Jalandhar. 2) Most of the companies have just started their business in Jalandhar, so the data collected was of only few months there for their correlation cannot be calculated. 3) Information about the recruitment and the benefits of some of the insurance organization was not available to the full extent. 4) The information about the benefits and career opportunity has to be
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ROLE OF IRDA
Section 14 of IRDA Act, 1999 lays down the duties, powers and functions of IRDA. (1) Subject to the provisions of this Act and any other law for the time being in force, the Authority shall have the duty to regulate, promote and ensure orderly growth of the insurance business and re- insurance business. (2) Without prejudice to the generality of the provisions contained in subsection (1), the powers and functions of the Authority shall include, -(a) Issue to the applicant a certificate of registration, renew, modify, withdraw, suspend or cancel such registration;(b) protection of the interests of the policy holders in matters concerning assigning of policy, nomination by policy holders, insurable interest, settlement of insurance claim, surrender value of policy and other terms and conditions of contracts of insurance;(c) Specifying requisite qualifications, code of conduct and practical training for intermediary or insurance intermediaries and agents;(d) Specifying the code of conduct for surveyors and loss assessors;(e) Promoting efficiency in the conduct of insurance business;(f) Promoting and regulating professional organizations connected with the insurance and re-insurance business;(g) Levying fees and other charges for carrying out the purposes of this Act;(h)
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insurers in respect of general insurance business not so controlled and regulated by the Tariff Advisory Committee under section 64U of the Insurance Act, 1938 (4 of 1938);(j) Specifying the form and manner in which books of account shall be maintained and statement of accounts shall be rendered by insurers and other insurance intermediaries;(k) Regulating investment of funds by insurance companies;(l) Regulating maintenance of margin of solvency;(m) Adjudication of disputes between insurers and intermediaries or insurance intermediaries;(n) Supervising the functioning of the Tariff Advisory Committee;(o) Specifying the percentage of premium income of the insurer to finance schemes for promoting and regulating professional organizations referred to in clause (f);(p) Specifying the percentage of life insurance business and general insurance business to be undertaken by the insurer in the rural or social sector; and(q) Exercising such other powers as may be prescribed
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Selling life insurance for a living can be difficult. Agents typically depend on commissions for their income instead of a salary, so if they don't sell, they can't pay the bills. Competition is fierce, and people aren't always eager to discuss delicate financial matters with a stranger. Implementing a few basic sales and marketing strategies can increase an agent's chances for a successful career. Consistent Prospecting Your insurance sales career won't be successful unless you have a steady stream of prospects to see. Consistent prospecting efforts ensure that you never have to worry about not having enough appointments. The telephone is typically the most effective prospecting tool, as it allows you to contact a large number of prospects in a short amount of time while still allowing for a "personal touch" not offered by emails or letters. Be sure to set aside about two hours per day when you can make calls without interruption. Find a Niche Insurance is a competitive business, so it's advantageous to establish a niche to distinguish yourself from your competition. A niche can involve marketing to a certain age group or occupation or specializing in a certain type of insurance. Establishing a niche can make it easier to obtain referrals, as people tend to associate with others who have similar interests or characteristics and often refer their friends to people they do business with. Uncover a Need
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life insurance fulfills the need. One way to show the need in black and white is to use a tool called an insurance needs calculator, which examines the prospect's overall financial picture and demonstrates what would happen if he were to die and his income is no longer available to his family. Seek Referrals Life insurance can be a sensitive subject, as you're discussing your prospects' personal financial information and goals. Therefore, people are more comfortable dealing with someone they trust. After you make a sale, ask the new client if she can refer you to others you may be able to help and if she's willing to make the introduction for you. This immediately increases the level of trust you have with the new prospect, making it much easier to obtain a sale.
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What better opportunity to upgrade the policy or sell additional products? If you are meeting with someone who, fortunately, is not concerned with the cost of the policy but is more concerned with permanent insurance, there are a few options. Your client can chose from whole life, variable life or universal life insurance. All three insurance products are permanent insurance products and provide different benefits. As his agent, it is your responsibility, again, to match the correct policy to her wants and needs. Importance of Having a Policy Whether you are selling term insurance or permanent life insurance, the most important thing to remember is that the type is not important, as long as there is a policy in place. Remember that insurance is not to be used just as an investment. It is there as a death benefit: a means for your client to provide protection for those left behind, and a chance to maintain their lifestyle and pay for final expenses. It is a cushion when the inevitable occurs.
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All the strategies below are the ones I teach in my Insurance agent training... This is just a basic introduction as I'm sure you understand it is not possible to write one day training in a blog. 1. SET POSITIVE OUTCOMES: Every month you should set yourself a goal for the number of policies you wish to sell. Then use the strategies below to help you accomplish them. 2. PERSISTANCE: Do not give up until you have reached your goal for that particular month...So if you wanted to say sell 10 policies in a month that would be 1 policy every 3 days. Stick to this target... You cannot become successful by quitting "QUITTERS NEVER WIN AND WINNERS NEVER QUIT" 3. CHANGE NEGATIVE BELIEFS: If you are one of these people who say 'I can't do this' change this negative belief around. Think about the fact that if others can do it...Why not you?? The only thing stopping you achieving success is your beliefs within yourself. 4. OBJECTIONS: With any objection, there is only one rule...Don't take it
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6. PERSUASIVE LANGUAGE: Now unfortunately, this is very difficult to provide reference in a blog as this is possibly a complete training in itself. But what you are attempting to do is to talk to the conscious and in conscious mind with the use of word patterns that mean one thing to the conscious mind, and something different to the unconscious. Yes I know, sounds complicated. But I can assure you it does get positive results. In the agents workshop I run, this topic would last for about 2 hours, so the agents understands the patterns and, how and when to use them. 7. CONSCIOUS AND UNCONSCIOUS RAPPORT: Now conscious rapport you may already have some idea of... But unconscious rapport is slightly more difficult to just explain in words. Basically, it involves you matching the customers' movements, language, voice, and tone... in such a way that the customer is not conscious you are doing it... What you are actually doing here is speaking ( in body language) to the customers unconscious mind. To understand this fully, you would need to see this demonstrated in a workshop environment.
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Cold calling is the sales lead generation process of picking up the phone, or going door to door, based on the use of unqualified leads. When you could call, you will only average two successful calls out of every 100 you make, according to sales expert Joanne S. Black, in her book "No More Cold Calling." Selling an intangible product like life insurance can be extremely difficult when cold calling. However, there is a way you can sell life insurance without cold calling and create a successful practice. Print business cards with your name, contact information and any company
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Offer the same referral bonus to the people your family and friends refer. You can even give business cards to your family and friends who do not take an appointment with you and offer them the same $50 referral program. If you work hard enough and talk to enough people, you will soon have a large network of sales associates alert to bring you business. Your phone will start ringing with new clients, and you never had to make a single cold call.
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LIFE INSURANCE
If you like interacting with people and selling a product that is beneficial to everyone, a career as life insurance sales professional may be for you. Since becoming a life insurance sales professional requires you to go through training and get legally certified--which costs time and money--it is good to know the advantages and disadvantages of such a career before you commit yourself to it.
Schedule For most life insurance sales professionals, the daily work schedule is not fixed. As a sales professional, if you decide to take a day or a few hours off, this is usually your decision: you do not have to clear it with a superior. A disadvantage of the sales schedule for someone selling life insurance is the fact that most of your prospective clients only have time to meet with you in the evening or over the weekend, which means that you must work at times when most other people are off. Income Potential Life insurance sales professionals typically earn all or most of their income through commission, which means that they get a certain percentage of every sale they make as well as residual income when clients continue to make payments. For this reason, if you sell life insurance, you have the potential to earn much more than you would at an average hourly job. As with any other commission-based job, though, if you fail to perform, you will not be able to earn anything. Even if you do sell a substantial amount of insurance one month, you may not be able to sustain these sales numbers
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Helping People The purpose of life insurance is to offset the economic loss associated with the death of a contributing family member or loved one. For this reason, life insurance sales professionals pride themselves on being providers of important protection. Since anyone can die at any time, the value of this protection is real for all prospective clients. Unfortunately though, insurance companies do not simply enroll anyone who wants life insurance. They investigate the health and lifestyle of each applicant. Those who have diseases or lifestyles that mean a higher risk of death may have to pay substantially higher premiums or may not be able to get insurance at all.
Marketing
The most difficult part about selling life insurance is finding people who are interested in purchasing a policy. To help with this, companies often provide insurance sales forces with leads or with marketing systems that help to generate leads such as sweepstakes, free financial product offers and detailed marketing plans. When such resources come from the insurance company itself, they might not be very high quality. When the marketing plans come from a company, sales usually have to pay Additionally, companies often sales professionals family, but many professionals prefer third party professionals for them. insurance encourage their to sell to friends and prospective sales not to do this
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Many life insurance sales agents are in business for themselves or work for a parent company and are compensated primarily on commission. Either way, your career as a life insurance agent is dependent upon closing sales. No one ever closes every sale, but you can increase the chances of closing your sales appointments by adopting a few techniques.
Choose the Right Prospects If you sit down with people who have an active interest in the product you are selling, your sales will improve without any drastic change in closing technique. Don't rely on the "shotgun" technique of mass marketing and selling to everyone with a pulse. Choose a target audience and focus your efforts on those people. Those with typical needs for life insurance include families with young children, wealthy people looking to avoid estate tax and businesses with key employees. Fill Their Needs Life insurance is a diverse industry on purpose. There are many types of products that meet various needs. Your clients will not all require the same products, nor should they buy products they don't need. Spend more time asking questions and less time selling. Get to know your prospects. They will identify their needs themselves as you help uncover them. Once they know their needs and agree they should be met, the sales will logically follow. Summary Presentations Even when your prospect agrees he has a need, he might not understand how your life insurance product will satisfy it. Use short summary
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products or chooses to do nothing. When he sees the long-term benefits of the insurance over 10, 20 or 30 years, he will have greater incentive to buy what you offer. Use Simple Language Sometimes agents like to demonstrate their knowledge by using technical terms and industry jargon. This almost never works. You will be more successful if you speak to your prospect simply, using language she understands. She is not likely to purchase a product that confuses her. Just relax and be yourself. This will build trust between you and your prospect and increase your sales.
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Broker licensure for selling insurance products is maintained at the state level. Each state's licensing administration has separate requirements for obtaining an insurance sales license. You can obtain a license to sell insurance in multiple states besides your home state in a short time in a few steps. If your employer is a brokerage or company that requires licensure, it may pay or reimburse you for the training and exams fees. Research the licensing requirements of the states in which you are interested in working on each state's insurance administration website or through a multistate site, such as abtrainingcenter.com. There are three primary types of licensure: health, life, and property and casualty. You may want to obtain multiple license types; often, health and life training and testing are combined. Locate a state-approved training provider and complete the required training courses. A list of approved providers is found on the state's insurance administration website or through the state's examination vendor. Depending on your state, the courses may be completed in-person or online. The educator will provide you with proof of completion at the conclusion of the training course. Register to take the licensing exam with the examination vendor. Your state's vendor information can be found on its insurance administration website. Registration can be done online or by calling the testing vendor. Upon registration, the vendor will send you a hard-copy handbook or guide you to downloadable information about the testing process on its website. Take the licensing exam. You will likely receive your test results instantly after the exam is completed. Once you have passed, you are considered a licensed broker who's eligible to sell insurance products in that state.
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Make application to the state to take the Life Insurance license exam and ensure you are on the list for the next scheduled testing. Be prepared and be on time; many states will not admit tardy applicants and will force them to reapply.
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Insurance
agents
market
and
sell
insurance
products
to
consumers.Insurance agents write insurance policies for consumers, most commonly life insurance and automobile insurance policies. While the earnings of insurance agents will vary greatly depending on the products they sell, one can generally expect to earn a decent living selling insurance. Each state has a Department of Insurance that carefully regulates the insurance industry, including the licensing of new agents. Learn more about getting your license to sell insurance.
Determine what kind of insurance you want to sell. Each state has different licensing requirements for each type of insurance. The most common insurance licenses are: property and casualty (includes auto and homeowners) and life, health and accident. Many agents choose to become licensed in every major field. Check with your state's Department of Insurance for specific agent licensing guidelines. Although general requirements exist, each state has specific guidelines. Most states require
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you to complete a state-approved pre-licensing class taught by a licensed insurance instructor. The classroom hours range from 16 to 32 hours per license. Register for your state-approved pre-licensing course. Once you have completed the course, take at least a few weeks to prepare for the state insurance exam; you will need to learn and memorize a number of important laws and regulations. Testing schedules will vary from stateto-state, but are generally offered several times per year. Many states use a testing-center such as Thomsen-Prometric, but contact your Department of Insurance to get exact instructions. Submit your application to your Department of Insurance once you have passed the test. Most state departments have the needed forms available for download on their website, along with specific instructions. Wait for a response from the department. Once you have received a response, you will need to find a sponsor (employer) to receive your license. Submit your employer's information to the Department of Insurance to receive your license. If you choose to be an independent agent (self-employed) you will also need to obtain Errors and Omissions insurance.
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Here the percentages also vary based on term of that plan. Only an overview of percentage of commission is considered. Besides that a bonus amount of 40% on commission is also payable. Let's check with an example to find out how much an agent can earn.
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Say You have subscribed to a Endowment policy of Rs 1 lacs for 20 year term. In such case your agent can earn an approx Rs 1, 25,000/- in next 20 year from your investment. Check out the calculation below: Year 1st year 2nd & 3rd year 4th year onward till 20 year Commission Rs 25,000 Rs 7500 X 2 = Rs 15,000 Rs 5000 X 17 = Rs 85,000
So you can now understand the earning potential of this sector as well. In case any data is wrong or changed recently I would request you to update me by simply commenting on this post. The purpose of this article is to spread awareness about insurance agent's commission structure and earning potential.
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CONCLUSION
These institutions/trainers train the agents on many areas such as marketing skills, communication skills, personality development, selfconfidence development etc. The life insurance agents are emerging as fullfledged insurance professionals from the pestering agents of the bygone days. The emergence of professionalism is primarily due to the training initiatives to equip agents with skill set to compete in the post privatized insurance market. The secondary but significant factor in catalyzing the professionalism is the technological advancement - there are many insurance software products to aid the insurance retailer. In today's training of insurance agents, the emphasis on premium calculation has shifted towards professionalism in marketing. The use of computers and lap-tops as tools for selling has required the agents to transform themselves into techno-savvy retailers. The agents are now more confident in approaching clients of all social strata, which is evident in their sales performance. The agents are now finding life insurance agency as a financially and socially rewarding career option. With the steady increase in Life insurance business, the agents also enjoying increased income by way of commissions. With the public gaining better awareness about insurance need, the stigma attached to insurance retailers has transformed into respect for the efficient 'Investment Consultant'. We may confidently expect that in future, training will assume a major role in the making the insurance retailer more professional.
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BIBLIOGRAPHY
References to book: Examination Book (2007), Pre-Recruitment Examination for Insurance Agent, Insurance Institute of India, Mumbai. Gupta.S.P (2006), Statistical Method, Sultan Publisher, New Delhi.
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