TecnoManager User Manual
TecnoManager User Manual
TecnoManager User Manual
Users Manual
Table of Contents
1. TecnoManager Overview ...................................................................................... 2
1.1. 1.2. 1.3. 1.4. Introduction.............................................................................................................................. 2 Structure ..................................................................................................................................... 2 Applications .............................................................................................................................. 3 Features ...................................................................................................................................... 3 System Requirement ........................................................................................................... 3 Software Install...................................................................................................................... 4 Software Uninstall .............................................................................................................. 11
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3.
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5.
5.3.1. Real-time Control........................................................................................................ 39 5.3.2. Scheduled On/Off ....................................................................................................... 40 5.3.3. Scheduled Battery Self-Test ................................................................................. 41 5.4. View ............................................................................................................................................. 42 5.4.1. Status................................................................................................................................. 42 5.4.2. History ............................................................................................................................... 44 5.5. Format ........................................................................................................................................ 48 5.6. Language .................................................................................................................................. 48 5.7. Help .............................................................................................................................................. 49
1. TecnoManager Overview
1.1. Introduction
TecnoManager is UPS management software which is perfect for home users and enterprises. It can monitor and manage from one to multiple UPSs in a networked environment, either LAN or INTERNET. It can not only prevent data loss from power outage and safely shutdown systems, but also store programming data and scheduled shutdown UPSs.
1.2. Structure
TecnoManager includes TecnoManager service, GUI (user interface) and TecnoManager icon. TecnoManager service is the core of TecnoManager software. Its a system program running in the back end. It will communicate with UPS, record event, notify users with events, and execute command according to users request. GUI is operated in Browser and communicated with back-end program. Users can monitor UPSs for real-time status, information and modify UPS setting parameters via GUI. TecnoManager icon is managing tool for TecnoManager software. When TecnoManager is activated, there is an orange plug icon located in taskbar. It also will display pop-up dialog for current UPS status. NOTE1: Tray icon only exists under Windows OS.
NOTE2: Supported browser: Internet Explorer, Mozilla, Firefox, Netscape Navigator, Google chrome, Safari, Opera, Avant Browser, and Deepnet Explorer.
1.3. Applications
Monitor and manage the local UPS connected to local computer Monitor and manage other UPSs (with software installed) in LAN Remote monitor and manage other UPSs via INTERNET from remote PC (with software installed)
1.4. Features
Allows control and monitoring of multiple UPSs via LAN and INTERNET Real-time dynamic graphs of UPS data (voltage, frequency, load level, battery capacity) Safely OS shutdown and protection from data loss during power failure Warning notifications via audible alarm, pop-up screen, broadcast, mobile messenger, and e-mail Scheduled UPS on/off, battery test, programmable outlet control, and audible alarm control Password security protection and remote access management
An available communication port (RS232 serial port or USB port) is needed Platforms supported by software are listed below: Windows 2000/XP/2003/Vista/2008/2012 (32-bit & x64-bit) Windows 7 / 8 (32-bit & x64-bit) Windows SBS 2011 Linux RedHat 8, 9 Linux RedHat Enterprise AS3, AS5, AS6 (32-bit) Linux RedHat Enterprise AS6 (64-bit) Linux RedHat Enterprise 5.2 (32-bit & 64-bit) Linux SUSE 10 (32-bit & 64-bit) Linux Cent OS 5.4 (32-bit & 64-bit) Linux Ubuntu 8.X, 9.X, 10.X (32-bit) Linux Ubuntu 10.X (64-bit) Linux Ubuntu 12.04 (32-bit & 64-bit) Linux Mint 14.1 (32-bit & 64-bit) Linux Fedora 5 Linux OpenSUSE 11.2 (32-bit & 64-bit) Linux Debian 5.x, 6.x (32-bit) Linux Debian 6.x (64-bit) Mac OS 10.5 Mac OS 10.6 / 10.7 / 10.8 (x64-bit) Solaris 10 for x86
Diagram 2-1
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Step 2 PC will show the following screen as Diagram 2-2. Then Click install button to start the installation.
Diagram 2-2
Step 1 After clicking install, it will display the installation in process. Refer to the diagram 2-3.
Diagram 2-3 Step 2 Choose wanted language and click OK as diagram 2-4.
Diagram 2-4 Step 3 Click Next to proceed to the next screen as Diagram 2-5.
Diagram 2-5 Step 4 Click Choose button to change the default folder. After choosing the installed folder, click Next button. Refer to the following diagram 2-6.
Diagram 2-6 Step 5 Choose the shortcut folder and click Next button. Refer to the following diagram 2-7.
Diagram 2-7 Step 6 It will display the software summary before installation. Click Install button to start the installation and refer to Diagram 2-8.
Diagram 2-8 Step 7 Click Done button to confirm the installation completely. Refer to Diagram 2-9.
Diagram 2-9 Note: Please uninstall the previous version before install the new version software. If detecting installed TecnoManager during installation, it will remind users to uninstall old version first. Refer to Diagram 2-10.
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Diagram 2-10
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Shortcut icon
TecnoManager icon
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If port conflict occurs, you may modify value of tray port. The default setting for tray port is listed as below (Refer to section A in Diagram 3-1): Web Service port: 15178 Web service shutdown port: 8005 AJP port: 8009
You may modify the value of tray port to any number between 0 to 65536. If value entry is used, the system will remind users to enter another number again. NOTE1: Please do NOT modify port value unless port conflict occurs. This modification will affect remote monitoring website. For example, if changing web service port to 15177, then the remote monitoring website will change to http://xxx.xxx.xxx.xxx:15177/TecnoManager NOTE2To avoid possible conflicts, please do NOT enter value with less than 4 digits.
Save files to: The directory to save files. Online auto-update: If selected, it will automatically check if there is any new version launched online every 1 hour.
If applying online upgrade, please follow below for configuration: 1. Select Apply the proxy configuration; 2. Enter IP address and port of server; 3. If ID identification is requested, select Enable authentication and enter User Name and Password.
Connection test: Click this button to test if all configurations are set up well.
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Diagram 3-1
Diagram 3-2 Manually Update: Users can manually update the software. Follow below steps 1Click Manually Update from function menu. Refer to Diagram 3-3.
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Diagram 3-3 2Click Browse to choose file directory. And then click Upgrade to upgrade software. Refer to Diagram 3-4.
Diagram 3-4
3.5. Debug Mode If debug mode is activated, the software will record process of UPS searching and communication into log so that it can be analyzed when communication failure occurs. Start: Click Start to activate debug mode. Refer to Diagram 3-5. Click Stop to stop recording. Refer to Diagram 3-6.
Diagram 3-5
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Diagram 3-6 Logs: Click Logs to check the log records. Refer to Diagram 3-7.
Diagram 3-7
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Diagram 3-8
3.8. Exit
Click Exit to exist service application
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Diagram 4-1 A. Function Menu offers complete tool-set for navigating and setting the GUI. B. Shortcut Menu provides short cuts to more commonly used functions. C. Current Monitoring Information displays user ID and monitored UPS name. D. UPS Navigation indicates all UPS locations in networked environment. E. Main Window contains information and/or controls that change with each function menu or shortcut menu selected.
4.1. Refresh
Click the Refresh icon to refresh screen (Refer to Diagram 4-2).
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Diagram 4-2
Diagram 4-3
Auto Lan search: Select the web segment from ComboBox, and then click the
search button as required
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1.
2.
Related search: Input a IP address ranging, and click the search button to activate the searching Note: The period last on related search is proportional to the range of provided IP address
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Diagram 4-4 NOTE: This display screen may be different for different types of UPS.
Diagram 4-5
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Select Yes and it will open another new window to display remote UPS information. Refer to Diagram 4-6.
Diagram 4-6 NOTE: This display screen may be different for different types of UPS.
Method 2: Open browser and enter the remote PC IP address and 15178. For example, remote PC IP address is 202.16.53.142. Please enter http://202.16.53.142:15178/TecnoManager in browser. Refer to
Diagram 4-7
Diagram 4-7
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Its password configuration for administrator only. Before operating and configuring the software, please login first and modify the password. The default password is administrator at first log in. Users can only browse UPS status and information as Guest status without login as an Administrator. Guest can NOT control or executive any setting. Modify password Step 1 Select TecnoManager Configuration>>Password. Refer to Diagram 5-1.
Diagram 5-1 Step 2 Enter old password, new password, and retype new password in confirm password column to modify password for administrator. (The password should be at least 6 digits) Then click Apply button to successfully modify password for administrator. NOTE1: Simply click Login button on the top right corner to log in the software. NOTE2: If password is forgotten, its necessary to re-install the software.
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Diagram 5-2 Step 2 Select communication port and baud rate. Step 3 Enter mobile phone numbers in Phone no. column and click Add button to add phone no. in Receivers List. To delete numbers, simply select phone no. from Receivers list and click Delete. Step 4 Click Apply button to save all changes. The Test button can be used to send test SMS to confirm the correct operation. If all parameters are set up correctly, system will send a test message to all receivers and pop up a successful message. (Refer to Diagram 5-3) Otherwise, it will pop up a failure dialog to indicate there is an error for parameter setting. (Refer to Diagram 5-4)
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Diagram 5-3
Diagram 5-4 NOTE: Its required to plug-in GSM Modem if sending SMS to mobile phone.
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SMTP information, e-mail account, and password. Besides, the sender account should be allowed for SMTP/POP3 forwarding.
Diagram 5-5 Step 2 Enter SMTP server, SMTP port, Send from E-mail address, User name and password. Click checkbox of password authentication needed for password verify. NOTE: If using Exchange Server for mailbox system, its required to configure Exchange server domain name in SMTP sever and select Exchange server, then click Apply button. Step 3 Enter correct e-mail accounts in E-mail column. Then click Add to add into receivers list. To delete e-mail account, simply select accounts from Receivers list and click Delete button. Step 4 Click Apply to save all changes. The Test button can be used to send a test e-mail to all receivers to confirm correct operation. When the test e-mails are successfully sent to specific recipients, it will pop up a successful message on operated PC. Otherwise, it will pop up a failure dialog to indicate there is an error for parameter setting.
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Diagram 5-6 NOTE: The displayed event list may be different for different types of UPSs. Step 2 Select a specific event from Event List and then action method page will be active on the right-hand column. Step 3 Select desired action methods by clicking checkbox. Step 4 Click Apply button to save all configurations. NOTE1: When editing receiver list in SMS or e-mail columns, its necessary to refresh the event action page to reload the updated receiver list. NOTE2: It is requested to have following conditions for successful broadcast. 1. All receiving PCs must have installed software. 2. Only send the message to the PCs in LAN found in UPS Navigation.
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Diagram 5-7 Step 2 Add: Enter MAC address and click Add button to add in MAC List. Delete: Select one from list and click Delete button. Test: Select one from list and click Test button. Then it will execute Wake-on-LAN test. NOTE: The MAC address format example: 01-1F-C6-C7-E0-08.
Diagram 5-8
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Step 2: Click Refresh to reload the status of com. ports. Step 3: Click Forbid scanned to stop scanning on this com. port. Click Allow scanned to start scanning on this com. port.
100000~100000000. It will effect displayed data under View > History. The setting rang for The max. Numbers of logs for historical events is 100000~100000000. It will effect displayed data under View -> Event log. Step 1 Select TecnoManager configuration>>Log setting. Refer to Diagram 5-9.
Diagram 5-9 Step 2 Enter data in the screen. Step 3 Click Apply button to save all data. Step 4 Click Default button to recover the default setting.
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It will display all connected PCs through ModBus. Step 1 Select TecnoManager configuration>> ModBus Communication Setting Refer to Diagram 5-10.
Diagram 5-10 Step 2 Password setting/change menu for ModBus. Real-time control will be available when the ModBus password is the same to the UPS password. Step 3 Com. port setting: The default ID for nominated com. port is 1; Selectable baud rates are 1200, 2400, 4800, 9600, and 19200. The default setting is 4800; Selectable data bit is 7 and 8. The default setting is 8; Selectable stop bit is 1 and 2. The default setting is 1; Supported parity is ODD parity, even parity and NONE. The default setting is NONE. NOTE: This function is only available for the UPS with ModBus communication port.
communication port. This configuration enables system shutdown of local PC or to remote shut down PCs which are powered by monitored UPS. Step 1 Select UPS Setting >> Local Shutdown or click shortcut icon Diagram 5-11. . Refer to
Diagram 5-11 NOTE: This screen may be different for different types of UPSs. Step 2 Select shutdown conditions and power-off options, set delay time to shutdown system. Step 3 Enter time for pop-up dialog before shutdown and warning interval in Warning Dialog Setting area.
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Also shut down UPS after shutting down the local system: When clicking this checkbox, monitored UPS will shut down after local system shuts down. The UPS shutdown time will be later than system complete shutdown time. The default setting is clicked. But users can choose to shut down the system without shutting down the monitored UPS by unclicking this checkbox.
When UPS battery is running low, shut down the local system immediately: When clicking this checkbox, local PC will shut down when monitored UPS battery is running low. 1. UPS shut down based on UPS model: Only >3KVA standard UPS model will automatically shut down. However, long-run models and UPSs with above 5KVA will remain on. 2. UPS will shutdown immediately: UPS will shutdown immediately no matter what kind of UPSs. 3. UPS is still on: UPS will remain on until battery is running out.
Accept shutdown command from remote system: When clicking the checkbox, it accepts shutdown command from specific remote PCs. Please enter IP address of remote systems in blank column and click Add button to add into list.
Allows local system shutdown when UPS is scheduled off: When clicking this checkbox, the local system will shut down before monitored UPS is scheduled to power off. The default setting is clicked.
Power-off option: Selecting power-off method for above shutdown system. Shutdown: When clicking the checkbox, the selected system will shut down. The default setting is clicked. Sleep mode: When clicking the checkbox, selected system will suspend the system instead of a normal shutdown. But this function is only supported by Windows 2000 or higher on supported hardware. Delay time to shutdown system: Enter the delay time to shut down the operating system. The value range is from 1 to 99 minutes. On shutdown execute file: Enter the path of execute file. Warning Dialog Setting:
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Pop-up dialog before shutdown: Timer setting for pop-up warning dialog displayed in local PC. Local PC will pop up a warning dialog before system
starts to shut down. The range is from 1 to 999 seconds. Warning dialog interval: Reminding dialog interval setting. This setting also applies for UPS shutdown because of power failure. The range is from 1 to 999 seconds.
Diagram 5-12 Step 2 Select remote shutdown conditions. Step 3 Add/Delete remote system IP address. Step 4 Click Apply button to save all data. NOTE: Click Default button to recover the default setting. Conditions: When the UPS is running from battery, shut down the remote systems after xx min xx sec: When clicking the checkbox, remote systems which are powered by
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monitored UPS will shut down after monitored UPS running on battery mode for xx min xx sec. The maximum setting number for minutes is 999, and for seconds is 59. Immediately shut down the following remote systems when the battery is running low: When clicking the checkbox, remote systems which are powered by monitored UPS will shut down when monitored UPS is at low battery level.
Diagram 5-13 NOTE: This screen may be different for different types of UPSs. Step 2 Select the functions by clicking Enable or Disable button. Or change the numbers by clicking up-down arrows or modify the numbers directly in the number column.
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Step 3 Click Apply button to save the settings. clicking each Apply button.
NOTE1: Any functions which are not supported by UPS will not be able to access. NOTE2: Click Default button to recover the default setting. UPS alarm: If enabled, UPS alarm will be activated. Vice versa. Alarm at bypass mode: If enabled, UPS alarms when its working at bypass mode. Vice versa. Alarm at battery mode: If disabled, UPS will not alarm when its working at battery mode. Vice versa. Auto reboot: If enabled, UPS will auto recover when AC is recovering. Vice versa. Bypass when UPS is off: If enabled, AC will directly provide power to connected devices when UPS is off. Vice versa. Converter mode: If enabled, the UPS will operate in converter mode. Vice versa. ECO mode: If enabled, the UPS will operate in ECO mode when input voltage is within acceptable range. Vice versa. Battery open status check: If enabled, the monitored UPS will check if the battery connection ok or not when UPS is turned on. Cold start: If disabled, the UPS can be turned on only when AC is normally connected to UPS. Vice versa. Bypass not allowed: If enabled, the UPS will not transfer to bypass mode under any conditions. If disabled, the UPS will be allowed to transfer to bypass mode according to UPS internal setting. Battery deep-discharge protection: If enabled, the monitored UPS shutdown in accordance with the condition of battery and load on battery mode to protect battery. Vice versa. Site fault detection: If enabled, the monitored UPS will beep when the input neutral and hot wires are reversed. Vice versa. P1 Programmable outlet control (battery mode): If enabled, when UPS is running at battery mode, it will cut off P1 outlets after backup setting time arrive.
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If disabled, UPS will provide continuous power to P1 outlets until the battery is running out. Outlet setting: Users can set limited backup time for P1 outlets when UPS is on battery mode. Battery numbers setting: Numbers in parallel: set battery numbers in parallel.
Voltage and frequency range for bypass mode: Set acceptable voltage and frequency range in bypass mode. Maximum and minimum voltage: When UPS is on bypass mode and input voltage is out of setting range, UPS will enter battery mode. Maximum and minimum frequency: When UPS is on bypass mode and input frequency is out of setting range, UPS will enter battery mode.
Voltage range for ECO mode: Set acceptable voltage range for ECO mode.
Diagram 5-14
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Step 2 Please fill out purchasing information. Step 3 Click Apply button to save all data.
Diagram 5-15 NOTE: This screen may be different for different types of UPSs. Step 2 Choose real-time control function by clicking Start button on each function section. You can real-time control the UPS by executing following operation: Alarm control: Click On to turn on the UPS alarm and Off to turn off the UPS alarm immediately. UPS turn On/Off: Click On to turn on the UPS and Off to turn off the UPS immediately. Battery Self-Test: Software offers three types of battery self-test: 10-second self-test, deep discharge test, and self-defined self-test. Simply clicking Start button from each type. It will execute the self-test immediately.
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Outlet Control: It will cut off P1 outlets when setting time arrives. When entering 0 in timer column and click Start button, it will cut off outlets immediately when UPS works in battery mode.
some of these actions may be ignored. Any actions which are not supported by the UPS will be ignored. Step 1 Select Control >> Scheduled On/Off. Refer to Diagram 5-16.
Diagram 5-16 Step 2 Set frequency and setting time on the right column. NOTE: Rules for setting time. Daily schedule Power-off time should be earlier than power-on time. It only applies to set power-on time and power-off time within the same day. Weekly schedule Power-off time should be earlier than power-on time. It only applies to set power-on time and power-off time within the same week. Step 3: Click Add to add task. If task is successfully set, it will display on the task
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table on the left-hand side. Select specific task and click Delete button to delete the task.
Diagram 5-17 Step 2 Select method and time parameters. There are three self-test methods: 10-second self-test: Battery will discharge for 10 seconds. Self-test: Users can set battery discharge time for self-test. Deep test: This test will let battery discharge until its in low battery level.
Step 3 Click Add to add task. If task is successfully set, it will display on the task table on the left-hand side. Select specific task and click Delete button to delete the task.
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Select View >> Status >> Power Flow or click shortcut icon 5-18.
Diagram5-18 NOTE: This screen may be different for different types of UPSs.
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Diagram 5-19 NOTE: This screen may be different for different types of UPSs. In the UPS Info window, its shown detailed UPS real-time information.
5.4.1.3. Diagram
In the Diagram window, its shown real-time monitored UPS data including voltage, frequency, load, battery, temperature information in diagram. Step 1 Select View >> Status >> Diagram. Refer to Diagram 5-20.
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Diagram 5-20 NOTE: This screen may be different for different types of UPSs. Step 2 Select monitoring parameters on left-hand tab to switch diagram. Input voltage monitoring shows any change for input voltage. Output voltage monitoring shows any change for output voltage. Input frequency monitoring shows any change for input frequency Output frequency monitoring shows any change for output frequency. Load level monitoring shows any change for connected load level Battery capacity monitoring shows any change for connected battery capacity. UPS temp. Monitoring shows any temperature change for monitored UPS.
Step 3 Time interval setting, It displays real-time data changes in certain interval. To
change time interval in X-axis of diagram, simply click up-down arrows and then click Refresh icon to get the updated diagram with new setting interval. Refer to Diagram 5-20
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Step 1 Select View >> History >> Event Log. Refer to Diagram 5-21.
Diagram 5-21 Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the software even though the UPS is no longer connected to local system. Step 3 Select time period by clicking calendar icon. Then click Browse button to get list of all history events during selected period time. Step 4 Print/Delete/Export function keys Print: Click Print button to print the current event log. Delete/Delete All: To delete specific event, simply select that event and then click Delete button. Or click Delete All button to delete all history events on the listed table. Export: Click Export button to save listed table to local PC in .CSV file.
Step 1 Select View >> History >> Event Statistics. Or click shortcut icon
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. Refer
to Diagram 5-22.
Diagram 5-22 Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the software even though the UPS is no longer connected to local system. Step 3 Select two periods from clicking calendar icon. Then click Browse button.
The result statistics will be listed in below table according to event types. Refer to Diagram 5-23.
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5.4.2.3. Data
In the window of Data, it shows UPS power data in figures during selected period time. Software also offers print, save as, and delete functions. Step 1 Select View >> History >> Data. Refer to Diagram 5-24.
Diagram 5-24 NOTE: This screen may be different for different types of UPSs. Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the software even though the UPS is no longer connected to local system. Step 3 Select the starting time and ending time by clicking calendar icon. Then click Browse button to get the data table. Print: Print the listed data table. Delete: Select specific data and click Delete button to delete the record. Delete All: Click Delete All button to delete all records on the listed table. Export: Click Export button to save listed table to local PC in .CSV file.
5.4.2.4. Diagram
In the Diagram window, it shows UPS power data in diagram during selected period time. UPS power data includes input voltage, output voltage, input frequency, output frequency, load level, battery capacity, and UPS temperature.
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Step 1 Select View >> History >> Diagram. Refer to Diagram 5-25.
Diagram 5-25 NOTE: This screen may be different for different types of UPSs. Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the software even though the UPS is no longer connected to local system. Step 3 Select cycle and period time. Then click Browse button to get the diagram. Step 4 Select monitoring parameters on left-hand tab to switch diagram.
5.5. Format
Temperature Unit: There are two temperature units for selecting: Centigrade and Fahrenheit. Default setting is centigrade. Date Format: There are nine formats for date display: YYYY-MM-DD,YYYY/MM/DD,YYYY:MM:DD,MM-DD-YYYY,MM/DD/YYYY,MM:DD:YYYY, DD-MM-YYYY,DD/MM/YYYY,DD:MM:YYYY. Default setting is YYYY-MM-DD.
5.6. Language
Currently, software offers thirteen languages for selection: Chinese(Simplified)
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Chinese(Traditional) English German Italian Polish Portuguese Russian Spanish Ukrainian French Turkish Czech
5.7. Help
About: Click Help menu and select About item. It represents the copyright information about software Help: Click Help menu and select Online help item. It will open the help manual. Before operating software, please read manual carefully.
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Appendix A: Glossary
Local PC (system): The local PC (system) is physically connected to UPS with
communication port.
Remote PCs (systems): The remote PCs (systems) are physically powered by
UPS without communication port connection.
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