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    CUCM Upgrade To 8.6.1 Ver1.2

    Uploaded by

    sanjeevkry
    This document provides instructions for upgrading a Cisco Unified Communications Manager (CUCM) server from version 8.5.1 to 8.6.1. It details the error seen, the required Refresh Upgrade COP file, continuing the normal upgrade process, and confirming a successful upgrade. The upgrade involves rebooting the server, installing applications, and importing data.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    CUCM Upgrade To 8.6.1 Ver1.2

    Uploaded by

    sanjeevkry
    95 views13 pages
    This document provides instructions for upgrading a Cisco Unified Communications Manager (CUCM) server from version 8.5.1 to 8.6.1. It details the error seen, the required Refresh Upgrade COP file, continuing the normal upgrade process, and confirming a successful upgrade. The upgrade involves rebooting the server, installing applications, and importing data.

    Original Description:

    cucm upgrade

    Original Title

    CUCM Upgrade to 8.6.1 Ver1.2

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    © © All Rights Reserved

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    This document provides instructions for upgrading a Cisco Unified Communications Manager (CUCM) server from version 8.5.1 to 8.6.1. It details the error seen, the required Refresh Upgrade COP file, continuing the normal upgrade process, and confirming a successful upgrade. The upgrade involves rebooting the server, installing applications, and importing data.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    95 views13 pages

    CUCM Upgrade To 8.6.1 Ver1.2

    Uploaded by

    sanjeevkry
    This document provides instructions for upgrading a Cisco Unified Communications Manager (CUCM) server from version 8.5.1 to 8.6.1. It details the error seen, the required Refresh Upgrade COP file, continuing the normal upgrade process, and confirming a successful upgrade. The upgrade involves rebooting the server, installing applications, and importing data.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 13

    CUCM Upgrade to 8.6.

    1
    ver1.2

    Ryan Bennett

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    Note: All upgrade paths prior to 8.5(2) will REQUIRE the installation of a COP. The COP file will deliver functionality to (a) allow the upgrade path to be supported and (b) provide user experience enhancements. These capabilities are being delivered in a phased approach. The Phase I COP file will simply allow the upgrade path to be supported. Initially, upgrades from 8.5 will NOT require a COP file. The Phase II COP file delivers Refresh Upgrade User Experience Enhancements and was made available with AC2. Throughout AC3, we will deliver updates to the Phase II COP that will also deliver Refresh Upgrade User Experience Enhancements for the remaining upgrade paths. Refresh Upgrade is initiated in the same manner as previous upgrades. Refresh Upgrade (RU) is very different from the standard Upgrade (L2) from a user experience standpoint User improvements, i.e. enhancements to the GUI and CLI, are delivered via the Refresh Upgrade COP, which is mandatory. The following is what you will experience during a Refresh Upgrade - Initiate upgrade in typical manner - Phase 1: Data export - Phase 2: System reboots, installs rhel5, reboots, and install applications - Phase 3: Data import - The upgrade is complete and services will be started. - Note: Monitor the console for progress during the Refresh Upgrade.

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    Overview
    Upgrade from 8.5.1 to 8.6.1 was done on a VMWare setup within the lab. Physical servers might work slightly different based on the model, so be sure to let your engineer know the exact model of the server first. Below is the information that you will see whenever you have the issue.

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    Overview
    Error seen during the upgrade attempt:

    Below is the error that you will see within the upgrade logs, but its not directly on the bottom, you will need to scroll up just a bit.
    *** Upgrade Failed *** *** Please Install the Refresh Upgrade COP, and reattempt the upgrade *** *********************************************************
    2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential

    Below is the file that you will need to install prior to being able to complete the upgrade

    ciscocm.refresh_upgrade_v1.0.cop.sgn is the full name of the file.

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    Continue stepping through the normal upgrade process

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    Tomcat restarts and then it takes about 5 10 minutes to get the Web Admin page back up and running.
    Now go back and attempt the re-install, everything should work just fine.
    After you complete the upgrade you will see the following: admin:show version inactive Active Master Version: 8.5.1.10000-26 Active Version Installed Software Options: ciscocm.refresh_upgrade_v1.0.cop admin:show version active Inactive Master Version: 8.6.1.10000-12 Inactive Version Installed Software Options: ciscocm.refresh_upgrade_v1.0.cop

    Finally you will see the following, to confirm that youve upgraded the CUCM server successfully.

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    -------------Other screens you might come across ---------You can setup email notifications to be pushed out after the upgrade was successful

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    8 8

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    9 9

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    10 10

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    11

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    12

    2007 Cisco Systems, Inc. All rights reserved.

    Cisco Confidential

    13 13

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