Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
4. Troubleshooting
4-1. Troubleshooting
4-1-1. Previous check
1. Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. 2. Check the power input to the Main Board.
4-1
4. Troubleshooting
4-1-2. No Power
Symptom ---The LEDs on the front panel do not work when connecting the power cord. The SMPS relay does not work when connecting the power cord. The units appears to be dead.
Major checkpoints
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning. In this case, check the following: -- Check the internal cable connection status inside the unit. -- Check the fuses of each part. -- Check the output voltage of SMPS. -- Replace the Main Board.
Lamp(Backlight) Off, power indicator LED off? Yes Lamp(Backlight) Off, power indicator LED on? Yes Does proper Stand-By DC A5V appear at TP - A5V1? Yes Diagnostics Does proper Main DC B13V, B5V appear at TP - B13V1, B5V2? Yes Does proper DC A3.3V appear at TP - A3.3V1? Yes Does proper B3.3V, B1.8V, SPI_3.3V appear at TP - B3.3V1, B1.8V1, SPI_A3.3 ? Yes Does proper DC B13V appear at LVDS connector Pin #1~5 of T-con bd? Yes Does proper DC B13V appear at F1 of T-con bd? Yes A power is supplied to set? Caution
No
No
No
No
No
No
4-2
4. Troubleshooting
4-3
4. Troubleshooting
Power indicator LED is off. Lamp(Backlight) on, no video? Yes Check the PC source and check the connection of D-SUB ? Yes Diagnostics Does the signal appear at 1 TP - PC_R, PC_G, PC_B, PC_HS, PC_VS (R, G, B, H, V) ? Yes 2 Does the digital data appear at TP-E_TXCLK+, E_TXCLK-, O_TXCLK+, O_TXCLK-? Yes Check the LVDS cable? Check the T-Con Bd? Replace the LCD panel?
No
No
No
No
Caution
4-4
4. Troubleshooting
4-5
4. Troubleshooting
WAVEFORMS 1
PC input (V-sink , H-sink , R/G/B)
LVDS output
4-6
4. Troubleshooting
Power indicator LED is off. Lamp(Backlight) on, no video ? Yes Check the HDMI source and check the connection of HDMI cable? Yes Diagnostics 3 Does the signal appear at CN1002 (Pin#12 , #7 )(HDMI1) CN1006 (Pin#12 , #7 )(HDMI2) CN1001_550 (Pin#12 , #7 )(HDMI3) CN1004 (Pin#12 , #7 )(HDMI4) (HDMI RX_Clk , RX_Data) ? Yes Does the digital data appear at TP-E_TXCLK+, E_TXCLK- , O_TXCLK+, O_TXCLK-? Yes Check the LVDS cable? Check the T-Con B'd? Replace the LCD panel?
No
No
No
Check CN1002, CN1006 CN1001_550, CN1004. Check HDMI cable. Change the Main Assy.
No
No
Caution
4-7
4. Troubleshooting
4-8
4. Troubleshooting
WAVEFORMS 3
HDMI input (RX_Data, RX_Clk)
LVDS output
4-9
4. Troubleshooting
Power indicator LED is off. Lamp(Backlight) on, no video ? Yes Check the RF source and check the connection of RF cable? Yes Diagnostics Does the DC B5V_TU_PW, TU33V_PW appear at #3, #5 Pin of Tuner ? Yes Does the digital data appear at TP-E_TXCLK+, E_TXCLK- , O_TXCLK+, O_TXCLK-? Yes Check the LVDS cable? Check the T-Con B'd?
No
No
No
No
No
Caution
4-10
4. Troubleshooting
4-11
4. Troubleshooting
WAVEFORMS 2
LVDS output
4-12
4. Troubleshooting
Power indicator LED is off. Lamp(Backlight) on, no video ? Yes Check the connection of RF cable? Yes Diagnostics Check the 'signal strength' in Self Diagnosis menu Strength is enough? Yes Does the DC B5V_TU_PW, TU33V_PW appear at #3, #5 Pin of Tuner Yes 2 Does the digital data appear at TP-E_TXCLK+, E_TXCLK- , O_TXCLK+, O_TXCLK-? Yes Check the LVDS cable? Check the T-Con B'd?
No
No
No
No
No
No
Caution
4-13
4. Troubleshooting
4-14
4. Troubleshooting
WAVEFORMS 2
LVDS output
4-15
4. Troubleshooting
Power indicator LED is off. Lamp(Backlight) on, no video ? Yes Check the video source and check the connection of video cable? Yes Diagnostics 4 Does the CVBS data appear at TP - AV_CVBS? Yes 2 Does the digital data appear at TP-E_TXCLK+, E_TXCLK- , O_TXCLK+, O_TXCLK-? Yes Check the LVDS cable? Check the T-Con B'd? Replace the LCD panel?
No
No
No
No
No
Caution
4-16
4. Troubleshooting
4-17
4. Troubleshooting
WAVEFORMS 4
CVBS OUT (Grey Bar)
LVDS output
4-18
4. Troubleshooting
Power indicator LED is off. Lamp(Backlight) on, no video ? Yes Check the component source and check the connection of component cables(Y,Pb,Pr)? Diagnostics 5 Yes Does the component data appear at TP - COMP_Y, COMP_PB, COMP_PR? Yes 2 Does the digital data appear at TP-E_TXCLK+, E_TXCLK- , O_TXCLK+, O_TXCLK-? Yes Check the LVDS cable? Check the T-Con B'd? Replace the LCD panel?
No
No
No
No
No
Caution
4-19
4. Troubleshooting
4-20
4. Troubleshooting
WAVEFORMS 5
Compnent_Y (Gray scale) / Pb / Pr (Color bar)
LVDS output
4-21
4. Troubleshooting
4-1-9. No Sound
Symptom Major checkpoints -- Video is normal but there is no sound.. -- When the speaker connectors are disconnected or damaged. -- When the sound processing part of the Main Board is not functioning. -- Speaker defect..
Check the source and check the connection of sound cable? (Comp/AV/PC/DVI to HDMI) Yes Does the sound data appear at TP - COMP_SL_IN, COMP_SR_IN (COMP) TP - AV_SL_IN, AV_SR_IN (AV) TP - PC_SL_IN, PC_SR_IN (PC/DVI) ? Yes Does the DC B12VS appear at TP - B12VS1? Yes 6 Does the sound data appear at TP - SPK_ L-, SPK_L+, SPK_R-, SPK_R+? Yes Replace speaker.
No
No
Diagnostics
No
No
No
Caution
4-22
4. Troubleshooting
4-23
4. Troubleshooting
WAVEFORMS 6
Speaker out
4-24
4. Troubleshooting
4-25
4. Troubleshooting
4-26
4. Troubleshooting
Type
Select Panel Type 12 : inch 3 : vendor 4 : refresh 5 : POL 6 : resolution 7 : multi 8 : BLU
Local Set
Select Area
Model
LC530
Select Model
TUNER
DRXKSEMCO
DRXKSEMCO/S2Semco/T2CXD/DRXKSEM_E/ DRXKALPS/DRXKSEN_2/DRXKXG
EU : DRXKSEMCO AU : DRXKALPS satellite : S2Semco SAMSUNG Select Design for Illuminance Sensor
SAMSUNG / Etron
SAMSUNG NONE/W-MILKY/T-M-Brn/T-W-Brn/T-W-Gray/W-DGray/W-M-Whit/W-Violet/T-C-Gray/T-R-BLK/S-BLK/SRBLK/S-C-Gray/
4-27
4. Troubleshooting
Control
Control Factory Name EDID Sub Option Shop Option Sound EDID Factory Name EDID ON/OFF EDID WRITE ALL EDID WRITE PC EDID WRITE HDMI EDID WRITE HDMI1 EDID WRITE HDMI2 EDID WRITE HDMI3 EDID WRITE HDMI4 EDID 1.2 PORT EDID WRITE DVI Sub Option Factory Name RS-232 Jack Watchdog WD Count Dimm Type Lvds Format OTN Server Type OTN Test Server OTN Support OTN Reset OTN Duration OTN Fail Test T-CON USB Download View Log OFF OFF Failure Data OFF Data UART ON 0 EXT JEIDA operating OFF ON RANGE Debug/Logic/UART ON/OFF 255 fixed JEIDA/VESA/19INCH operating/development OFF/ A/B/C/D/E Zone ON/OFF not modifyed ON/OFF ON/OFF fixed not modifyed Use Select Setting of UART port. Initial value is "UART" Select Watchdog. Initial value is "ON" Watchdog Count. Read Only. Select Dimming Type. Initial value is "EXT" Select LVDS format. 19inch : VESA" other inch : "JEIDA" Download EDID data to EEPROM. 1. Set "ON" of EDID ON/OFF. 2. Go EDID WRITE ALL and Push Enter or button. 3. If You See Success message, SET "OFF" of EDID ON/OFF. Use Data Range
4-28
4. Troubleshooting
Hotel Option
Factory Name Hotel Mode SI Vender Power On Channel Channel Type Power On Volume Min Volume Max Volume Panel Button Lock Power On Source
Data OFF Data OFF OFF Data OFF ON 10 0x70h 0x20h ON Range ON/OFF ON/OFF 0~255 0x00~0xff 0x00~0xff ON/OFF
Range
Shop Option
Sound
Factory Name High Devi Carrier_Mute Speaker Delay Normal Pilot Level High Thld Pilot Level Low Thld Speaker EQ
Audio delay for Lipsync Control for ATV sound of stereo / multiplex Control for ATV sound of stereo / multiplex Control for sound precision
4-29
4. Troubleshooting
SVC
SVC Factory Name Test Pattern Panel Auto Setting Panel Display Time Logic Usb D/L Tuner Status Test Pattern Factory Name Pattern Sel FRC PC Mode Logic Pattern Sel Logic Level Sel TUNER STATUS Factory Name Data OFF Factory Name SNR BER Singal Strength Bandwidth Frequency LNA Status FFT Modulation Code Rate GI DVB Hier Modulation Frequency Offset Timing Offset AGC UCB PLL Type DEMOD Type TPS LOCK RS Lock SSI SQI Range OFF/ White/Grey/Black Red/Green/Blue ON/OFF Not modified Not modified Range Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Use Test for Input of Scaler. If you can see pattern well, there is problem at input of Scaler. 0Hr off fixed Data Range
4-30
4. Troubleshooting ISDB-T FFT Size_1 Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packet_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_Ber_1 B_Modulation_! B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified Not modified
Expert
SVC Factory Name N / D ADJ SOURCE Data Off ... Range Off / On / FIX Not modified
4-31
4. Troubleshooting
ADC/WB
ADC/WB Factory Name ADC ADC Target ADC RESULT WB ADC Factory Name AV Calibration Comp Calibration PC Calibration HDMI Calibration ADC Target Factory Name 1st_AV_Low 1st_AV_High 1st_AV_Delta 1st_COMP_Low 1st_COMP_High 1st_COMP_Delta 1st_PC_Low 1st_PC_High 1st_PC_Delta 2nd_Low 2nd_High 2nd_Delta ADC RESULT Factory Name 1st_AV_Gain 1st_AV_Offset 1st_Comp_Gain 1st_Comp_Gain_Cb 1st_Comp_Gain_Cr 1st_Comp_Offset 1st_Comp_Offset_Cb 1st_Comp_Offset_Cr 1st_PC_R_Gain 1st_PC_G_Gain 1st_PC_B_Gain 1st_PC_R_Offset 1st_PC_G_Offset Data Success Success Success Success Data 18 220 1 16 235 1 2 235 1 1 235 1 Data 127 139 68 68 68 127 127 127 96 95 94 127 127 Range Success / Failure Success / Failure Success / Failure Success / Failure Range 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 Range 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 Data Range
4-32
4. Troubleshooting 1st_PC_B_Offset 2nd_R_Offset 2nd_G_Offset 2nd_B_Offset 2nd_R_Gain 2nd_G_Gain 2nd_B_Gain WB Factory Name Sub Brightness R_Offset G_Offset B_Offset Sub Contrast R_Gain G_Gain B_Gain Movie R Offset Movie B Offset Movie R Gain Movie B Gain 127 110 110 110 165 165 165 Data 128 128 128 128 128 128 128 128 122 145 156 39 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 Range 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255 0 ~ 255
4-33
4. Troubleshooting
3. W/B
HDMI : Calibration at #24 Chessboard Pattern COMP: Calibration at #24 Chessboard Pattern CVBS: Calibration at #24 Chessboard Pattern
Manual adjustment #92 pattern (720p) Manual adjustment at #92 pattern (720p) Manual adjustment at #92 pattern (PAL)
- If finishing in HDMI mode, adjustment coordinate is almost same in AV/COMP mode. - White Balance Manual Adjustment P-Mode CVBS (PAL) COMP (720P) HDMI (720P) - Adjustment Specification White Balance : High light (1), Low light (3) Luminance : High light (Dont care), Low light (0.2 Ft/L)
H/L L/L H/L L/L H/L L/L
Adjustment Coordinate
x 272 272 272 272 272 272 y 278 278 278 278 278 278 Y(Luminance) (Sub_CT:130) 12.6cd/m2 (3.7 Ft) (Sub_CT:130) 13.0cd/m (3.8 Ft)
2
T(K) + MPCD 12,000 (0) 12,000 (0) 12,000 (0) 12,000 (0) 12,000 (0) 12,000 (0)
4-34
4. Troubleshooting
4-35
4. Troubleshooting
Enter the factory mode. Control - EDID - EDID ON/OFF Select ON.
4-36
4. Troubleshooting Order 5 Description Push the Program Button. (It takes quite a bit of time. You can wait or close the DDC tool by force and open tool and load file again.)
Push the Program Button again. (It takes about 100 seconds.)
4-37
4. Troubleshooting
Weight
[Kg]
Weight
[Kg]
4-38
4. Troubleshooting
Weight
[Kg]
4-39
4. Troubleshooting
LVDS CNT
AUDIO AMP
FUNCTION CNT
SPEAKER CNT
4-40
4. Troubleshooting
4-41
4. Troubleshooting
4-42
4. Troubleshooting
4-43
4. Troubleshooting
4-44
4. Troubleshooting
4-45