عمليات ادارة المعرفة وتاثير

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:
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mohamed.fellag@voila.fr
00962785218270 :
(84)
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(Juran and Mercedes, 2006)

.
(Atul and Jonson, 2002)

:
Abstract
This research aims to study the effect of knowledge management on achieving competitive
advantage, study sample consisted of (84) Single from the management board at Jordan
Telecom Group, The data were analyzed by using the Statistical Package for Social Sciences
(SPSS), depending on the simple regression, analysis of variance.
The results of the study assured that theres an effect for the knowledge management on
achieving competitive advantage at Jordan Telecom Group. There are statistically significant
differences between knowledge management on achieving competitive advantage according
to experience , but there are no differences to functions. The results of this study are
consistent with the study of (Juran and Mercedes, 2006), and study (Atul and Jonson, 2002)
Key words: knowledge management, competitive advantage, Jordan Telecom Group.
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20
- Atual,G. & Janson. M (2002), Creating competitive advantage bu effectively managing

knowledge, Journal of knowledge management, vol 06,no 02.
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Framework For Organizational Knowledge management , center For Information Policy
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- Survary, M. (2005) Knowledge Management and Competition in Consulting Industry.
Management Review, Vol. 41, No2.
- www.jordantelecomgroup.jo
21

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(Juran and Mercedes, 2006)

(Atul and Jonson, 2002)

(Survary, 2005 : 96)

(Juran and Mercedes, 2006)

- Atual,G. & Janson. M (2002), Creating competitive advantage bu effectively managing

- Sivan ,Y.( 2001) , Nine Keys To Acknowledge infrastructure : A proposed Analytic

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