The employees at a plant are dissatisfied with their new supervisor and want them removed. This has led to disruptions in production. The plant manager must now address several issues: 1) restoring production levels by gaining control over disgruntled workers, 2) preventing future interruptions, and 3) understanding the motivations and concerns of employees in order to resolve conflicts and boost morale. Various leadership, motivation, and conflict management theories could provide frameworks to analyze the problem and potential solutions.
The employees at a plant are dissatisfied with their new supervisor and want them removed. This has led to disruptions in production. The plant manager must now address several issues: 1) restoring production levels by gaining control over disgruntled workers, 2) preventing future interruptions, and 3) understanding the motivations and concerns of employees in order to resolve conflicts and boost morale. Various leadership, motivation, and conflict management theories could provide frameworks to analyze the problem and potential solutions.
The employees at a plant are dissatisfied with their new supervisor and want them removed. This has led to disruptions in production. The plant manager must now address several issues: 1) restoring production levels by gaining control over disgruntled workers, 2) preventing future interruptions, and 3) understanding the motivations and concerns of employees in order to resolve conflicts and boost morale. Various leadership, motivation, and conflict management theories could provide frameworks to analyze the problem and potential solutions.
The employees at a plant are dissatisfied with their new supervisor and want them removed. This has led to disruptions in production. The plant manager must now address several issues: 1) restoring production levels by gaining control over disgruntled workers, 2) preventing future interruptions, and 3) understanding the motivations and concerns of employees in order to resolve conflicts and boost morale. Various leadership, motivation, and conflict management theories could provide frameworks to analyze the problem and potential solutions.
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Facts
1. The employees are not satisfed with their supervisor.
2. They want to oust their supervisor. But why? Not provided. 3. People having difculty to adust with the new supervisor !. New supervisor is very competitive and competent "ecause although relatively new in the o"# he was a"le to show some good results such as improving the production rate. $. %or&ing environment is not conducive to wor& ' li&e dys(unctional ca(eteria et al. Statement of the Problem 1. Behavior o( employees 2. )hain o( command * )ontrol Pro"lem * +eadership 3. )ommunications * ,ow do we send the communication across? !. Production +ost? ,ow do we restore the production line and gain control over disgruntled wor&ers? Note: Basis for this statement of the problem is the statement in the case. Statement of Objectives 1. ,ow will the plant manager restore the assem"ly line production? 2. %hat can the plant manager do to prevent (uture interruptions? 3. Areas of Consideration (Analyses and Assumptions) !. -otivation theory ' emotional pay"ac& to the employees .what would ma&e them happy/ $. +eadership theory 0. )ontrol 1. Negotiating and Persuading model 2. )on3ict management Frameworks 4. Based on Boo& 1. Theory o( Bureaucracy Principle $5 -anagers must create a well6defned system o( rules# standard operating procedures# and norms so that they can e7ectively control "ehavior within the organi8ation. ' -anagement5 )urrent Practices and New 9irections "y Bruno 9yc& and -itchell Neu"ert# 2:1: ; ,awthourne studies (ound that wor&ers< (eeling and attitudes a7ected their wor&.... demonstrated that the wor&place was more comple= than previously thought# that wor&ers were not ust e=tensions o( machines> > managers understood the e7ect that the group social interactions# employee satis(action# and attitudes had on individual and group per(ormance.?' -anagement "y )huc& %illiams# 2:12 2. Theory @ ' involved wor&ers are the &ey on an increase in productivity. 3. )haordic Theory 6 1:. A=pectancy Theory ' relates to motivation. 11. ,er8"ert Theory ' hygiene ' non monitory# motivation ' money# compensation ? 12. Negotiating and Persuading model 13. )on3ict management Alternative Courses of Action 1!. )all (or Btrong and Cane and as& them the reasons why they did such actions. This would allow %in(are to identi(y the specifc concerns he needs to address. Ds it operation pro"lem# satis(action .,E/# "ehavior etc. 1$. Plant manager should "e calm# as& them to come out o( the area and tal& outside o( the plant. 10. The F30:#::: is already a lost anyway# "y this way this is pegged at this rate. Eather than challenging them and it would create more damage more than.