FORD:

2011-2014 Fiesta
2012-2014 Focus
This article supersedes TSB 13-9-4 to update the Service Procedure and Part List.
ISSUE
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 automatic transmission may exhibit an
intermittent transmission clutch shudder on light acceleration from a stop. Some vehicles may or may not exhibit
transmission fluid leaking from the clutch housing.
ACTION
Follow the Service Procedure steps to correct the concern.
SERVICE PROCEDURE
For this article please refer to Workshop Manual (WSM), Section 307-01 for 2012-2014 Focus and 2014 Fiesta. For
2011-2013 Fiesta refer to WSM, Section 307-11.
When referred to the Shop Manual All steps listed in the WSM must be performed.
1. NOTE:
PERFORMING THE SERVICE ROUTINES WILL CLEAR ADAPTIVE STRATEGY. FAILURE TO PERFORM ALL
STEPS OF THE IDS ROUTINES MAY RESULT IN ERRATIC SHIFTS AND DRIVEABILTY CONCERNS.
Reprogram the powertrain control module (PCM)/transmission control module (TCM) to the latest calibration using
Integrated Diagnostic System (IDS) release 86.01 or later. Calibration files may also be obtained at
www.motorcraft.com.
2. Using IDS follow the WSM Diagnosis and Testing, Diagnosis by Symptom, Pinpoint Test A (Focus, 2014 Fiesta) or
Pinpoint Test N (2011-2013 Fiesta) - Clutch Shudder on Acceleration to diagnose shudder.
a. Save and upload IDS session data.
3. Following pinpoint test A or N. What is the RPM difference?
a. If the readings are less than 250 RPM, proceed to Step 4.
b. If readings are 250 RPM or greater, proceed to Step 5.
4. The vehicle is within expected limits and no further action is required.
a. The vehicle had a pinpoint test result of less than 250 RPM.
b. No sign of fluid leaking from the bell housing area.
(1) If fluid is leaking from the bell housing area, proceed to Step 6.
5. Remove the dual clutch assembly. Refer to the WSM, Section 307.
6. Is the vehicle built on or before 6/15/2013, or show signs of fluid leak?
a. Yes - proceed to step 7.
b. No - proceed to step 8.
INTERMITTENT TRANSMISSION CLUTCH SHUDDER DPS6 AUTOMATIC
TRANSMISSION AND/OR TRANSMISSION FLUID LEAK
TSB 14-0047
NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job
properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service.The
procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership
to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan
coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves
the right to supercede this information with updates.The most recent information is available through Ford Motor Company's on-line technical resources.
Copyright 2013, Ford Motor Company Online Publication Date March 11, 2014 PAGE1
7. Replace both inner input shaft seals located between the input shafts and the hollow outer input shaft case seal. Refer
to WSM, Section 307.
8. Does clutch show signs of any fluid contamination?
a. Yes - proceed to Step 9.
b. No - proceed to Step 11.
9. Determine clutch shudder repair or replacement.
a. Replacement Dual clutch assembly must be replaced if any of the following conditions are met, proceed to step
11.
(1) Dual clutch assembly is not contaminated with any type of fluids and the RPM readings are 250 or over.
(2) Dual clutch assembly is contaminated with fluid and the RPM readings are over 550.
(3) Fiesta vehicles built on or before 1/12/2011.
b. Repair If the dual clutch assembly is contaminated with transmission fluid and the RPM readings are between
250 to 550 RPM, proceed to Step 10.
10. WARNING:
BRAKE PARTS CLEANER PM-4-A IS IRRITATING TO THE SKIN, EYE AND RESPIRATORY TRACT. THIS
PRODUCT MAY CAUSE CENTRAL NERVOUS SYSTEM (CNS) DEPRESSION. ALWAYS CONSULT THE
MATERIAL SAFETY DATA SHEET BEFORE USE. DUE TO THE VOLUME OF PM-4-A USED DURING THE
CLEANING PROCEDURE, THE OPERATOR MUST ENSURE ADEQUATE LOCAL VENTILATION. THE OPERATOR
SHOULD WEAR AN ORGANIC CARTRIDGE WITH PARTICLE FILTER RESPIRATOR, EYE PROTECTION
(CHEMICAL GOGGLES), NEOPRENE GLOVES, AND LONG SLEEVES. FAILURE TO FOLLOW THESE
INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY.
WARNING:
Keep solvents away from ignition sources. Solvents may be flammable and can ignite or explode if not handled
correctly. Failure to follow this instruction may result in serious personal injury.
NOTE:
Brake Parts Cleaner PM-4-A is classified as extremely flammable.
Refer to WSM, Section 307 clutch cleaning procedure using Essential Special Service Tool 307-722.
11. Install the cleaned or new replacement dual clutch assembly. Refer to WSM, Section 307.
12. Install transmission assembly. Refer to WSM, Section 307, General Procedures, Clutch Unit Cleaning.
13. Is the clutch a new or a cleaned clutch?
a. New clutch - no further action is required.
b. Cleaned clutch - proceed to Step 14.
14. Use IDS and perform pinpoint test A or N to verify the shudder is within specification. Refer to the WSM, Section 307.
a. If shudder is below 250 RPM - vehicle is within Specification. No further action is required
b. If shudder is over 250 RPM after the repair has been made, proceed to step 15.
15. Replace the clutch assembly. Refer to the WSM, Section 307.
a. Ford and Lincoln Dealerships need to obtain prior approval before proceeding with the installation of a new clutch.
(Figure 1)
(1) Save and upload IDS session data captured when initially performing pinpoint test A in Step 2 as well as the
session data from the validation in Step 14 for use in the prior approval process.
(2) Proceed back to Step 11.
TSB 14-0047 (Continued)
PAGE2
PART NUMBER PART NAME
BV6Z-7B546-D Dual Clutch Assembly Kit
AE8Z-7B546-D Dual Clutch Assembly Kit (Fiesta Built On Or Before 1/12/2011)
AE8Z-7007-A Engine-to-Transaxle Separator Plate (Fiesta) - If Damaged
W703662-S403 Exhaust Nut (Fiesta)
2S6Z-9450-A Exhaust Gasket (Fiesta)
W709618-S442 Ball Joint Bolt (Fiesta)
W520203-S442 Ball Joint Nut (Fiesta)
W715491-S442 Ball Joint Bolt (Focus)
W520415-S442 Ball Joint Nut (Focus)
AE8Z-1S177-A Halfshaft Seal Kit (2 Req)
AE8Z-7052-C Input Shaft Seal Inner
AE8Z-7064-A Clutch-To-Hollow Input Shaft Snap Ring
AE8Z-7064-B Clutch-To-Hollow Input Shaft Snap Ring (Replace If Reusing Original Clutch)
AE8Z-7048-B Input Shaft Seal Outer
W705448-S441 Flexplate-To-Clutch Nut (2 Pkg Req)
YS4Z-3N324-AA Bearing Retainer Strap
W520102-S442 Bearing Retainer Strap Nut
9U7Z-19A506-BA Transaxle Input Shaft/Spline Lubricant
XL-2 Motorcraft High Temperature Nickel Anti-Seize Lubricant
XT-11-QDC Motorcraft Dual Clutch Transmission Fluid
PM-4-A Motorcraft Metal Brake Parts Cleaner (Up to 6 Cans Req)
OPERATION DESCRIPTION TIME
140047A 2012-2014 Focus DPS6: Reprogram The PCM/TCM, Perform Pinpoint
Test A, Save and upload IDS session data captured, Release The
Vehicle Within Expected Limits (Do Not Use With Any Other Labor
Operations)
1.1 Hrs.
140047A 2011-2013 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint
Test A, Save and upload IDS session data captured, Release The
Vehicle Within Expected Limits (Do Not Use With Any Other Labor
Operations)
1.1 Hrs.
140047A 2014 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint Test A,
Save and upload IDS session data captured, Release The Vehicle Within
Expected Limits (Do Not Use With Any Other Labor Operations)
1.1 Hrs.
140047B 2012-2014 Focus DPS6: Reprogram The PCM/TCM, Perform Pinpoint
Test A, Save and upload IDS session data captured, Replace Clutch,
Includes Post Road Test (Do Not Use With Any Other Labor Operations)
6.4 Hrs.
140047B 2011-2013 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint
Test A, Save and upload IDS session data captured, Replace Clutch,
Includes Post Road Test (Do Not Use With Any Other Labor Operations)
5.9 Hrs.
TSB 14-0047 (Continued)
PAGE3
OPERATION DESCRIPTION TIME
140047B 2014 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint Test A,
Save and upload IDS session data captured, Replace Clutch, Includes
Post Road Test (Do Not Use With Any Other Labor Operations)
6.3 Hrs.
140047C 2012-2014 Focus DPS6:Reprogram The PCM/TCM, Perform Pinpoint
Test A, Save and upload IDS session data captured, Replace Both Inner
Input Shaft Seals And Clutch, Includes Post Road Test (Do Not Use With
Any Other Labor Operations)
6.8 Hrs.
140047C 2011-2013 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint
Test A, Save and upload IDS session data captured, Replace Both Inner
Input Shaft Seals And Clutch, Includes Post Road Test (Do Not Use With
Any Other Labor Operations)
6.3 Hrs.
140047C 2014 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint Test A,
Save and upload IDS session data captured, Replace Both Inner Input
Shaft Seals And Clutch, Includes Post Road Test (Do Not Use With Any
Other Labor Operations)
6.7 Hrs.
140047D 2012-2014 Focus DPS6: Reprogram The PCM/TCM, Perform Pinpoint
Test A twice, Save and upload IDS session data captured, Replace Both
Inner Input Shaft Seals And Clean Clutch (Do Not Use With Any Other
Labor Operations Except E)
7.6 Hrs.
140047D 2011-2013 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint
Test A twice, Save and upload IDS session data captured, Replace Both
Inner Input Shaft Seals And Clean Clutch (Do Not Use With Any Other
Labor Operations Except E)
7.1 Hrs.
140047D 2014 Fiesta DPS6: Reprogram The PCM/TCM, Perform Pinpoint Test A
twice, Save and upload IDS session data captured, Replace Both Inner
Input Shaft Seals And Clean Clutch (Do Not Use With Any Other Labor
Operations Except E)
7.5 Hrs.
140047E 2012-2014 Focus DPS6: Replace Clutch, This Operation Requires A
Prior Approval Code And Can Only Be Claimed With Operation D When
Shudder Is Present Over 250 RPM After Clutch Cleaning. Includes Time
For Prior Approval, Includes Post Road Test (Do Not Use With Any Other
Labor Operation Except D)
5.9 Hrs.
140047E 2011-2013 Fiesta DPS6: Replace Clutch, This Operation Requires A
Prior Approval Code And Can Only Be Claimed With Operation D When
Shudder Is Present Over 250 RPM After Clutch Cleaning. Includes Time
For Prior Approval, Includes Post Road Test (Do Not Use With Any Other
Labor Operation Except D)
5.4 Hrs.
140047E 2014 Fiesta DPS6: Replace Clutch, This Operation Requires A Prior
Approval Code And Can Only Be Claimed With Operation D When
Shudder Is Present Over 250 RPM After Clutch Cleaning. Includes Time
For Prior Approval, Includes Post Road Test (Do Not Use With Any Other
Labor Operation Except D)
5.8 Hrs.
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are
determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
TSB 14-0047 (Continued)
PAGE4
BASIC PART NO. CONDITION CODE
7B546 14
TSB 14-0047 (Continued)
PAGE5
Figure 1 - Article 14-0047
TSB 14-0047 (Continued)
PAGE6