This document provides guidance to suppliers on TRW's Advanced Product Quality Planning (APQP) process. The APQP process consists of 5 phases to develop and launch a new product. It includes developing tools like a Product Characteristics Matrix to define critical product features and control plans. Key supplier metrics are reviewed at each phase to track progress. The document outlines the activities and deliverables expected at each phase to help suppliers successfully complete the APQP process.
This document provides guidance to suppliers on TRW's Advanced Product Quality Planning (APQP) process. The APQP process consists of 5 phases to develop and launch a new product. It includes developing tools like a Product Characteristics Matrix to define critical product features and control plans. Key supplier metrics are reviewed at each phase to track progress. The document outlines the activities and deliverables expected at each phase to help suppliers successfully complete the APQP process.
This document provides guidance to suppliers on TRW's Advanced Product Quality Planning (APQP) process. The APQP process consists of 5 phases to develop and launch a new product. It includes developing tools like a Product Characteristics Matrix to define critical product features and control plans. Key supplier metrics are reviewed at each phase to track progress. The document outlines the activities and deliverables expected at each phase to help suppliers successfully complete the APQP process.
This document provides guidance to suppliers on TRW's Advanced Product Quality Planning (APQP) process. The APQP process consists of 5 phases to develop and launch a new product. It includes developing tools like a Product Characteristics Matrix to define critical product features and control plans. Key supplier metrics are reviewed at each phase to track progress. The document outlines the activities and deliverables expected at each phase to help suppliers successfully complete the APQP process.
Download as XLS, PDF, TXT or read online from Scribd
Download as xls, pdf, or txt
You are on page 1of 28
Supplier Name: Supplier Location: Supplier Code:
Part Number: Part Name: Revision Level:
Component Priority Level: Lead Customer/Program: Report Date: Supplier APQP Workbook Date: 16 Jan 2008 Revision: D Doc No: D_020_4_03 Page 1 of 28 Cover Process Owner / Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Supplier APQP: Five Phases GSQM MANAGEMENT MESSAGE APQP OTHER SUPPLIER REQUIREMENTS SUPPLIER REQUIREMENTS & SELECTION PHASE 3 Product/Process Realization Supplier Packaging Requirements Analysis of process failures and effects Process Flow Chart Use PCM for Pre-Launch Control Plan Process Instructions Finalize process capability study plan Validation review of off-tool condition Floor plan layout Pre-qualify equipment / tooling / gauging at supplier Review Key Supplier Metrics PHASE 4 Pre-PPAP Pre-Production Run Process Capability Study Finalize PCM; Prepare for Safe Launch Finalize PFMEA and Control Plan Launch Readiness Audit; document in Key Metrics Re-qualify equipment / tooling/ gauging at supplier Supplier participates in Plant Readiness Review Review Key Supplier Metrics Update previous phase open issues/key documents PHASE 2 Equipment & Tool Design Conduct cross-functional component design review Preliminary Process Flow, PFMEA & Control Plan review Review Supplier DFMEA (when applicable) Create PCM; Identify sub- supplier value chain Supplier master schedule review Review Key Supplier Metrics Update previous phase open issues/key documents PHASE 5 Product/Process Validation & Launch Finalize complete PPAP submission package Cross-functional Key Metrics review; OK to launch sign-off Launch Readiness Audit Confirmation of full volume Run at Rate Initiate Safe Launch Practice Final component packaging review Update previous phase open issues/key documents Review Key Supplier Metrics Close out previous phase open issues/key documents PHASE 1 Supplier Kick- off & Planning Identify TRW & Supplier team contacts/roles/responsibilities Communicate & initiate Key Supplier Metrics Initial supplier program plan and timing APQP requirements Create APQP Progress Report Initiate Open Issues document Review Preliminary Capacity Study Review Manufacturing Feasibility SUPPLIER SENIOR MANAGEMENT SUPPORT Supplier Ramp Plan Appearance Approval (when applicable) Equipment, tooling & gage design review Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 2 of 28 5 Phases Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Progress Report Reporting form for suppliers to track progress on all APQP deliverables. Supply Chain Map Example An example of how a Supply Chain Map may appear for a typical metal component. Other APQP Tools Embedded copies of the Component Design Review, Product Characterisitics Matrix, and Launch Readiness Audit. Supply Chain Map Form for showing multi-tier suppy chain relationships involved in providing the component/assembly to TRW. The information documented here will also be used in the creation of the Product Characteristics Matrix. Lists all of the forms and examples included in this workbook. Key Metrics Report Key Metrics contain those elements that contribute to a successful launch. This form allows for five reviews. The minimum requirement is to use it at APQP-5. The APQP-5 report is generated at the time product is manufactured for the PPAP submission. The additional columns would either be used at the discretion of the SDE or based on circumstances that require additional reviews. Key Metrics Graph Visually displays and compares the results of the Key Metrics reports generated during APQP-4 and/or APQP-5. Key Metrics Definitions Operational definitions for the twelve key metrics. Explains the metric and its method of calculation. Supplier APQP: Table of Contents Introduction Displays a pictorial representation of APQP elements tracked in the Progress Report in relationship to TRW's launch profile. Blank Time Line Suppliers are required to create a Master Time Line for the launch of the awarded component(s). It is expected that a Gantt chart is used as the format. For those suppliers who do not have software available to meet this requirement, a blank time line is provided for their use. Shows the 5 APQP Phases and the activities that occur within them. Cover Table of Contents Product Characteristics Matrix - Tier II The PCM is used initially to define and determine appropriate controls for special characteristics, other process critical features and customer touch points. This tab is used to define the process at TRW's direct supplier. Throughout the APQP phase of launch this form is used as the Pre-Launch Control Plan and also forms the basis for Safe Launch Planning. Product Characteristics Matrix - Sub-Supplier The use of this tab is identical to the functionality define above, with the exception that this is used to document the remaining supply chain's, below the Tier II supplier, impact on the critical features. In Cell Check (Blank) This form is used document inspection results for those characteristics and features identified on the Product Characteristics Matrix during the Safe Launch Plan implementation period. Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 3 of 28 Table of Contents Process Owner/Department: R. Sparisou / Supplier Development Approved by: R. Spariosu / Global Director, SDE Supplier APQP: Table of Contents Contacts Lists the individuals involved in the component(s) launch, for both TRW and the supplier, and their respective contact information. This tab is optional and may be used as needed. Open Issues The action plan format used to document open issues, their actions and resolution throughout the APQP process. This combines several different action plans generated by different, individual tools into a single document. Format to be used for a weekly summary of the inspection results from the Safe Launch Plan. In Cell Check (Example) SLP - Weekly QOS Report An example of the In Cell Check. Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 4 of 28 Table of Contents Process Owner/Department: R. Sparisou / Supplier Development Approved by: R. Spariosu / Global Director, SDE A P Q P
P H A S E 1.1 Design FMEA 1.2 Preliminary Capacity Study reviewed 1.3 Manufacturing Feasibility reviewed 1.4 Component Design Review 1.5 Key Supplier Metrics initiated 1.6 Supplier Project timing plan 1.7 Open Issues Action Plan created 2.1 Sub contractor PPAP approval 2.2 Product Characteristic Matrix initiated 2.3 Process flow chart 2.4 PFMEA 2.5 Control Plan 2.6 Appearance Approval Process (when applicable) 2.7 Key Supplier Metrics reviewed 3.1 Measurement/ Testing equipment 3.2 Tooling 3.3 Capital equipment 3.4 Training 3.5 Process instructions 3.6 Quality System and Plan review 3.7 Packaging 3.8 Launch Readiness Audit 3.9 Key Supplier Metrics reviewed 4.1 ELV/IMDS 4.2 Safe Launch Plan finalized 4.3 Supplier Ramp Plan 4.4 Plant Readiness Review 4.5 Launch Readiness Audit 4.6 Key Supplier Metrics reviewed 5.1 PPAP 5.2 Launch Readiness Audit 5.3 Run at Rate 5.4 Key Supplier Metrics reviewed 5.5 OK to Launch Sign-Off Supplier APQP: Five Phase Time Line 2 . E q u i p m e n t
&
T o o l
D e s i g n 3 . P r o d u c t / P r o d u c t i o n
R e a l i z a t i o n 5 :
S u p p l i e r
T o o l ,
E q u i p m e n t ,
G a u g e
D e s i g n 6 :
S u p p l i e r
P r o c e s s
R e a l i z a t i o n The TRW Automotive Supplier Advanced Product Quality Planning (APQP) process consists of 5 Phases. Essential to this process are 12 Key Supplier Metrics (KSM). These metrics are established in the initial phase and then updated and reviewed during each of the following phases. The time line below illustrates the relationship between the 5 Phases, their deliverables and the Global Development & Product Introduction Management process. This workbook consists of 10 forms in support of this process. Suppliers are expected to use this process regardless of the priority ranking assigned components/materials requiring submission of a PPAP package. 6 :
S u p p l i e r
P P A P 7 :
T R W
C u s t o m e r
P P A P 4 . P r e - P P A P 5 . P r o d u c t / P r o c e s s
V a l i d a t i o n
&
New Product Launch Profile (GDPIM Phases) OUTPUT 2 :
Q u o t e
R e q u e s t s ,
E a r l y
S o u r c i n g 4 :
F i n a l i z e
S o u r c i n g 5 :
S u p p l i e r
K i c k - O f f 8 :
S t a r t
o f
P r o d u c t i o n 1 . S u p p l i e r
K i c k - O f f Date: 16 Jan 2005 Revision: D Doc No.: D_020_4_03 Page 5 of 28 Introduction Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE 0 2 0 4 0 6 0 8 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4 2 6 2 8 3 0 3 2 3 4 3 6 3 8 4 0 4 2 4 4 4 6 4 8 5 0 5 2 0 2 0 4 0 6 0 8 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4 2 6 2 8 3 0 3 2 3 4 3 6 3 8 4 0 4 2 4 4 4 6 4 8 5 0 5 2 1.1 Design FMEA 1.2 Preliminary Capacity Study reviewed 1.3 Manufacturing Feasibility reviewed 1.4 Component Design Review 1.5 Key Supplier Metrics initiated 1.6 Supplier Project timing plan 1.7 Open Issues Action Plan created 2.1 Sub contractor PPAP approval 2.2 Product Characteristic Matrix initiated 2.3 Process flow chart 2.4 PFMEA 2.5 Control Plan 2.6 Key Supplier Metrics reviewed 3.1 Measurement/ Testing equipment 3.2 Tooling 3.3 Capital equipment 3.4 Training 3.5 Process instructions 3.6 Packaging 3.7 Key Supplier Metrics reviewed 4.1 ELV/IMDS 4.2 Safe Launch Plan finalized 4.3 Supplier Ramp Plan 4.4 Plant Readiness Review 4.5 Launch Readiness Audit 4.6 Appearance Approval Process (when applicable) 4.7 Key Supplier Metrics reviewed 5.1 PPAP 5.2 Launch Readiness Audit 5.3 Run at Rate 5.4 Key Supplier Metrics reviewed 5.5 OK to Launch Sign-Off 6.1 6.2 6.3 6.4 6.5 6.6 6.7 KEY: X Planned start O Planned completion + Actual start > Actual end 6 . O t h e r
R e q u i r e m e n t s 4 . P r e - P P A P 5 . P r o d u c t /
P r o c e s s
V a l i d a t i o n
&
1 . S u p p l i e r
K i c k - O f f 2 . E q u i p m e n t
&
T o o l
D e s i g n 3 . P r o d u c t / P r o d u c t i o n
R e a l i z a t i o n Supplier APQP: Blank Time Line A P Q P
P H A S E OUTPUT Year 1 Year 2 Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 6 of 28 Blank Time Line Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Supplier Name: Supplier Location: Supplier Code: Part Number: Part Name: Revision Level: Component Priority Level: Lead Customer/Program: Report Date: CLICK ON THE BUTTON TO UPDATE THE "KEY METRICS STATUS" GRAPH: Supplier APQP: Key Metrics Elements Graph 0 0 0-Jan-1900 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12 12 12 12 12 0% 20% 40% 60% 80% 100% Key Metrics Status A P Q P
R e a d i n e s s
A P Q P
R e a d i n e s s
A P Q P
R e a d i n e s s
A P Q P
R e a d i n e s s
A P Q P
R e a d i n e s s
C a p a b i l i t y
C a p a b i l i t y
C a p a b i l i t y
C a p a b i l i t y
C a p a b i l i t y
L R A
L R A
L R A
L R A
L R A
G S Q M
2 2 0
G S Q M
2 2 0
G S Q M
2 2 0
G S Q M
2 2 0
G S Q M
2 2 0
0% 20% 40% 60% 80% 100% 0 - J a n - 0 0 0 - J a n - 0 0 0 - J a n - 0 0 0 - J a n - 0 0 0 - J a n - 0 0 Primary Indicators 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% APQP Readiness Instructions FTC Process Efficiency Capability Testing % Process Complete LRA Sub-Tier PPAP PPAP Completion Ramp Plan GSQM 220 Key Metric Values at Review 0-Jan-00 0-Jan-00 0-Jan-00 0-Jan-00 0-Jan-00 Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 7 of 28 APQP Element Graphs Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Supplier Name: Supplier Location: Supplier Code: Part Number: Part Name: Revision Level: Component Priority Level: Lead Customer/Program: Report Date: SUPPLIER SIGN-OFF (MANAGER LEVEL) TRW SIGN-0FF Signature 4. Process Efficiency K E Y
M E A S U R E A B L E S P P A P Supplier APQP: Key Supplier Metrics Report Signature Signature 0 0 Name (print) Name (print) Name (print) 0 12. GSQM 220 Deployment TRW Internal Use only Commodity Mgr/Buyer SDE SQA Function Project Leader D L N 8. Launch Readiness Audit 5. Process Capability 0 0 0-Jan-1900 0 0 0 Manufacturing 9. Sub-Component PPAP Approvals 10. PPAP Package Completion 11. Supplier Ramp Plan Signature Name (print) Production Control Purch/Sales Quality Design Engineering 5 Total number of instructions needed. Production volumes provided off production intent process High volulme process or Interim Process with Concession 5 M A N U F A C T U R A B I L I T Y Total number of designated characteristics features Results from Run at Rate, line 25 Ideal % of good parts 3. First Time Capability 1. APQP Readiness 2. Process Instructions Number of sub-components and materials PPAP approved 6. Test Achievement Number of tests passed 7. Process Implementation - % Completed % of total tests Score achieved during event Goal is 100%. Number of capable designated characteristics features State of completed supplier ramp plan Number of PPAP required documents completed Total number of elements from'Progress Report' Number of 'Progress Report' elements with Green status Overall Utilization percentage. Maximum allowable utilization Total number of purchased sub-components/materials Enter completed stage of PCM (see comments) Ramp planned completed and shipping to releases Total number of instructions completed Number of PPAP required documents required Complete Stage 5 by SOP 5 Primary Indicator: Goal Target Production Preparation Influencing Factors Results Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 8 of 28 Key Metrics Report Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Enter the number of GREEN elements at the time of the report. Enter the total number of elements being tracked. There are 33 elements on the APQP Progress Report. For suppliers where the DFMEA does not apply subtract 1. For suppliers who are not providing an Appearance item, subtract 1. Enter number of completed process instructions at the time of the review. Enter total number of process instructions needed for serial production. Enter, as a decimal number, the ratio of total parts produced to good parts from the trial run. Enter the number '1,' which represents the production of 100% good, or usable, parts. The Overall Utilization % from the Run at Rate form. Maximum allowable utilized capacity is 100% when the standard shift pattern and CPV are used. Enter the number of characteristics, with a Ppk > 1.67, at the time of the review. Enter the total number of designated characteristics on the drawing. This is the total number of samples that passed all of the required testing at the time of the review. The should represent the total number of individual tests required times the number of samples, for each test, that is required. APQP: Key Supplier Metrics Operational Definitions First time Capability Percentage of good parts to the total number of parts produced during the Run at Rate. Form No.: D_020_4_12 Test Achievement Total number of performance and materials tests that need to be conducted to meet the specifications shown on the drawing. This number is a combination of the number of unique tests multiplied by the number of samples required for the test. This section defines the Key Supplier Metrics that will be tracked throughout the five APAP Phases. Reviews will be held toward the end of each of the five phases. Review of these metrics, in the Phase 5, will take place before the final full PPAP appro Process Capability The number of designated characteristics with a Ppk > 1.67. Goal Results APQP Readiness Definition Metric Data is derived from the 'APQP Progress Report'. This metric tracks the percentage of GREEN elements compared to the total number of elements being tracked. Process Instructions Total number of set-up, manufacturing and inspection instructions needed. Process Efficiency This is the percentage that the process is utilized. Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 9 of 28 Key Metrics Definitions Process Owner/Department: R. Sparisou / Supplier Development Approved by: R. Blanchette / Global Director, SDE APQP: Key Supplier Metrics Operational Definitions This section defines the Key Supplier Metrics that will be tracked throughout the five APAP Phases. Reviews will be held toward the end of each of the five phases. Review of these metrics, in the Phase 5, will take place before the final full PPAP appro Goal Results APQP Readiness Definition Metric Data is derived from the 'APQP Progress Report'. This metric tracks the percentage of GREEN elements compared to the total number of elements being tracked. Enter the appropriate stage of process implementation in regard to manufacturing for serial production. 1. Prototype process is implemented; No released deviation of concession; No containment plan. 2. Intermim process implemented, with partial production intent process; No released deviation or concession; No containment plan. 3. Prototype or partially implemented process; Released deviation or concession; No containment plan. 4. Partial or fully implemented process; Released deviation or concession; Containment plan implemented. 5. Fully implemented process; No deviation or concession required 5. Fully implemented process; No deviation or concession required. The score achieved on the Launch Readiness Audit. Enter data as a decimal number. The minimum goal for full release for production is 90%. Goal is 100% and entered as "1". The number of approved sub-component and material PPAPs at the time of the report. The number of approved sub-component and materials making up the shipped component/material. The number of elements (or documents) completed for the PPAP package at the time of the review. The total number of required elements, or documents, required to be submitted. A comprehesive audit tool's score, which assesses a process's state of preparation to meet serial production requirements. Form No.: D_020_4_09 PPAP Package Completion Number of PPAP submission package elements completed compared to required number. Launch Readiness Audit This metric assesses the level of implementation of the full production intent process. Processes that are not fully implemented at the Start-of- Production require a deviation, or concession, to allow shipment. This document needs to clearly define the state of the process implementation, provide a time line for completing the implementation, list any non-conformities to the drawing and/or specifications, and a containment plan to keep those non- conformances from reaching TRW. Process Implementation - % Completed Sub-Component PPAP Approvals Number PPAPs approved for the purchased sub-components and materials that makes up the final shipped component/material, and that do not have any deviations, waivers, and/or concessions granted by any tier below TRW. Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 10 of 28 Key Metrics Definitions Process Owner/Department: R. Sparisou / Supplier Development Approved by: R. Blanchette / Global Director, SDE APQP: Key Supplier Metrics Operational Definitions This section defines the Key Supplier Metrics that will be tracked throughout the five APAP Phases. Reviews will be held toward the end of each of the five phases. Review of these metrics, in the Phase 5, will take place before the final full PPAP appro Goal Results APQP Readiness Definition Metric Data is derived from the 'APQP Progress Report'. This metric tracks the percentage of GREEN elements compared to the total number of elements being tracked. Enter the number corresponding to the completed stage from the list below. 1. Has not received any production releases from using plant(s). 2. Is receiving production releases from the using plant(s), but no production schedule or plan documented to meet those volumes or has ramp plan, is receiving plant releases, but is not shipping to plan and/or releases . 3. Has not received production releases from plant(s), but has created a preliminary planned based on quoted volumes and program timing. 4. Is receiving production releases and has created a plan, but production schedule does not reflect the plan. 5. Is receiving production releases, has created a ramp plan and this plan is reflected in the production schedule. Enter the goal, Level 5-Is receiving production releases, has created a ramp plan and this plan is reflected in the production schedule. Enter number of completed stage at time of review. Enter the number '5' representing the completion of the PCM, less the exit from the Safe Launch Plan. This applies to situations where the PPAP will be submitted in a span of time from before SOP to 30 days after SOP. Enter the number '6' for situations where the SLP exit is required for closing APQP. This element provides status of the completion of the safe launch plan, on the PCM (D_020_4_20). Supplier Ramp Plan GSQM 220 Deployment This element evaluates a supplier's ability to meet ramp-up timing and volumes. Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 11 of 28 Key Metrics Definitions Process Owner/Department: R. Sparisou / Supplier Development Approved by: R. Blanchette / Global Director, SDE Supplier Name: Supplier Location: Supplier Code: Part Number: Part Name: Revision Level: Component Priority Level: Lead Customer/Program: Report Date: PROGRAM MILESTONES PHASE/ELEMENT STATUS OVERVIEW 2 0 4 0 6 0 8 0 1 0 0 0-Jan-1900 Launch Readiness Audit Tooling Capital equipment Training Process instructions Supplier APQP: Progress Report - Status Overview 0 0 0 1.4 Component Design Review 5.5 4.7 5.1 5.2 5.3 5.4 3.3 3.4 3.5 3.8 4.1 4.2 3.7 3.6 2.3 2.4 2.5 2.6 3.1 3.2 Run at Rate OK to Launch Sign-Off 1.1 1.2 1.3 1.5 1.6 1.7 2.1 2.2 Safe Launch Plan finalized Plant Readiness Review Key Supplier Metrics reviewed PPAP Supplier Ramp Plan Launch Readiness Audit PFMEA Control Plan Key Supplier Metrics reviewed Measurement/ Testing equipment Key Supplier Metrics reviewed ELV/IMDS 5 Design FMEA Preliminary Capacity Study Key Supplier Metrics initiated Supplier Project timing plan Open Issues Action Plan created 0 0 0 0 0 4 Date Date Subcontractor PPAP approval Committed Event Event Design Freeze Needed Committed Completed 2 3 Needed First Off-Tool First Off-Process TRW PV Build 1 Completed PPAP submission Start of Production Manufacturing Feasibility reviewed Issues / Recovery Plan / Actions Date Percent Needed Committed Complete APQP Phase S t a t u s Element Process flow chart Product Characteristic Matrix Key Supplier Metrics reviewed Packaging Launch Readiness Audit 4.6 Appearance Approval Process 4.4 4.3 4.5 Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_05 Page 12 of 28 Progress Report Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE CLICK HERE CLICK HERE CLICK HERE CLICK HERE Supplier APQP: Other Tools PPAP CHECKLIST COMPONENT DESIGN REVIEW PRODUCT CHARACTERISTICS MATRIX LAUNCH READINESS AUDIT Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 13 of 28 Other APQP Tools Process Owner/Department: R. Sparisou / Supplier Development Approved by: R. Blanchette / Global Director, SDE Supplier: Part Number: Date: Revision: Supplier APQP: Supply Chain Map Tier V Tier IV Tier III TRW receiving Operation 0 0 OEM Customer Tier Tier II Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 14 of 28 Supply Chain Map - Form Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE TRW Alfdorf Alfdorf, Germany OEM Z910 TRW Mesa Mesa, AZ OEM Z910 Saf-Store Mesa, AZ Warehouse Services 3rd Party Warehouse Supplier APQP: Supply Chain Map - Example CUSTOMER TIER 1 SUPPLIER Zephyr Coatings Austin, TX E-Coat Dynamic Chemical Supplies Tulsa, OK Coating materials, solvents White & Jones Jackson, MI C1038 Rod Wire Draw, Anneal Fine Fasteners, Inc. Benton Harbor, MI M8x20 Weld Stud 59039813A Cold Forming B&C Processing Georgetown, PA C1024 Rod Wire Draw, Anneal ABC Nut Co. Summit, NJ M8x15 Staking Nut 59039812C Cold Forming AAA Heat Treat Frederick, MD Harden & Draw Kojak Heat Treat Benton Harbor, MI Harden & Draw Pacific Steel Los Angeles, CA C1024 Rod Steel Mill Precision Forming Amarrillo, TX Airbag Reaction Can 49019804A Stamping body, end caps, brackets TIER 4 SUPPLIER TIER 2 SUPPLIER TIER 3 SUPPLIER Anaconda Steel Erie, PA C1038 Rod Steel Mill Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 15 of 28 Supplier Chain Map - Example Process Owner: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Part Name: Supplier Name: PCM Revision Date: Part Number/ Revision: Location: Project/ Program: TRW Using Plant(s): Product Characteristic Level/ Class DFMEA Severity PFMEA Severity PFMEA Occurance PFMEA Detection RPN Control Method(s) Gauge R&R Control Method Supplier APQP: Product Characteristic Matrix # Product Design Inputs Sample Size / Frequency Sample Size / Frequency Safe Launch Plan (SLP) Supplier Process Control Information Date: 29 April 2008 Revision: B Doc No: D.020.4.20 Page 16 of 28 D_020_4_20-PCM Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing Part Name: Supplier Name: PCM Revision Date: Part Number/ Revision: Location: Project/ Program: TRW Using Plant(s): Product Characteristic Level/ Class DFMEA Severity PFMEA Severity PFMEA Occurance PFMEA Detection RPN Control Method(s) Gauge R&R Control Method Supplier APQP: Product Characteristic Matrix # Product Design Inputs Sample Size / Frequency Sample Size / Frequency Safe Launch Plan (SLP) Supplier Process Control Information Safe Launch Plan duration is for 90 days after start of production unless otherwise specified. Other: SLP data must be sent to TRW (check one): Safe Launch Plan must remain in effect until TRW approves SLP exit. Date TRWA SDE TRWA Plant SQA Supplier Representative All production material sent to TRW during the SLP time period must be subjected to the agreed Safe Launch Plan. This includes material produced during PPAP. Signature Comments Position/ Title Name PCM APPROVALS SLP Exit Criteria: Zero internal or external defects detected during SLP. The SLP period restarts upon detection of a defect. Weekly Monthly Each Shipment Other Daily Date: 29 April 2008 Revision: B Doc No: D.020.4.20 Page 17 of 28 D_020_4_20-PCM Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing Supplier APQP: Safe Launch Plan Data and Exit Approval Part Name: Supplier Name: PCM Revision Date: Part Number/ Revision: Location: Project/ Program: TRW Using Plant(s): Date: Date: Date: Product Characteristic Level/ Class Control Method Quantity Inspected Quantity Rejected Ppk Quantity Inspected Quantity Rejected Ppk Quantity Inspected Quantity Rejected # Product Design Inputs Safe Launch Plan (SLP) Cpk from PPAP Sample Size / Frequency Date: 25 Apr 2008 Revision: B Doc No: D.020.4.20 Page 18 of 28 D_020_4_20-SLP Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing Safe Launch Plan duration is for 90 days after start of production unless otherwise specified. Other: Date Supplier Representative TRWA Plant SQA Submit data to the TRW Plant per the agreed frequency on the Product Characteristic Matrix unless instructed otherwise by TRW. To exit SLP: Sign and submit this form with all data. Acceptablilty of SLP exit request will be determined by TRW SQA. Enter accumulated production data where specified in this form. Use of the SLP Weekly QOS Form will be directed by TRW as necessary. SLP Exit Criteria: Zero internal or external defects detected during SLP. The SLP period restarts upon detection of a defect. Comments Name Position/ Title SAFE LAUNCH PLAN EXIT APPROVALS Signature Date: 25 Apr 2008 Revision: B Doc No: D.020.4.20 Page 19 of 28 D_020_4_20-SLP Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing Ppk Date: 25 Apr 2008 Revision: B Doc No: D.020.4.20 Page 20 of 28 D_020_4_20-SLP Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing Submit data to the TRW Plant per the agreed frequency on the Product Characteristic Matrix unless instructed otherwise by TRW. To exit SLP: Sign and submit this form with all data. Acceptablilty of SLP exit request will be determined by TRW SQA. Enter accumulated production data where specified in this form. Use of the SLP Weekly QOS Form will be directed by TRW as necessary. Comments SAFE LAUNCH PLAN EXIT APPROVALS Date: 25 Apr 2008 Revision: B Doc No: D.020.4.20 Page 21 of 28 D_020_4_20-SLP Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing Total WEEK 0 Incidents 0 QTY #DIV/0! PPM #DIV/0! #DIV/0! #DIV/0! #VALUE! #VALUE! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! Fault No. Failure Mode Total Action Timing W14 W15 W16 W17 W18 W19 W20 W21 W22 W23 W24 W25 W26 W27 W28 W29 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Safe Launch Plan: QOS Report 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 I n c i d e n t
Pareto Failures By Process 0 0 0 0 0 1 1 1 1 1 1 0 0 0 1 1 1 1 P P M
I n c i d e n t
Touch Point Incident & PPM Monitoring Incidents PPM Date: 01 Aug 2005 Revision: C Doc No: D_020_4_05 Page 22 of 28 D_020_4_20-SLP - QOS Process Owner/Department: K. Gillis / Supplier Development Approved by: E. Carpenter / VP Purchasing Part Name: Supplier Name: PCM Revision Date: Part Number/ Revision: Location: Project/ Program: TRW Using Plant(s): Product Characteristic Level/ Class DFMEA Severity PFMEA Severity PFMEA Occurance PFMEA Detection RPN Control Method(s) Gauge R&R Control Method Safe Launch Plan (SLP) Supplier Process Control Information Sample Size / Frequency Supplier APQP: Product Characteristic Matrix # Product Design Inputs Sample Size / Frequency Date: 29 April 2008 Revision: B Doc No: D.020.4.20 Page 23 of 28 D_020_4_20-PCM Sub-Supplier Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing Part Name: Supplier Name: PCM Revision Date: Part Number/ Revision: Location: Project/ Program: TRW Using Plant(s): Product Characteristic Level/ Class DFMEA Severity PFMEA Severity PFMEA Occurance PFMEA Detection RPN Control Method(s) Gauge R&R Control Method Safe Launch Plan (SLP) Supplier Process Control Information Sample Size / Frequency Supplier APQP: Product Characteristic Matrix # Product Design Inputs Sample Size / Frequency Safe Launch Plan duration is for 90 days after start of production unless otherwise specified. Other: SLP data must be sent to TRW (check one): Safe Launch Plan must remain in effect until TRW approves SLP exit. Date TRWA SDE TRWA Plant SQA Supplier Representative Signature Comments Position/ Title Name SLP Exit Criteria: Zero internal or external defects detected during SLP. The SLP period restarts upon detection of a defect. PCM APPROVALS All production material sent to TRW during the SLP time period must be subjected to the agreed Safe Launch Plan. This includes material produced during PPAP. Weekly Monthly Each Shipment Other Daily Date: 29 April 2008 Revision: B Doc No: D.020.4.20 Page 24 of 28 D_020_4_20-PCM Sub-Supplier Process Owner/Department: R. Blanchette / Supplier Development Approved by: / VP Purchasing P a r t
D e s c r i p t i o n Operator Name:___________ Work Cell:_________ Quantity Inspected:____________Date:______________ Verification Method P a s s F a i l 1 2 3 4 5 6 7 8 9 10 COMMENTS : 100% IN CELL KEY FEATURES VERIFICATION AND CUSTOMER TOUCH POINTS P a r t
N u m b e r Supervisor Signature : Date : T h e
I t e m s
Q u a l i f i e d
A r e
T o
B e
M a r k e d
W i t h
" Y E L L O W "
P a i n t . FEATURES TO BE QUALIFIED Date: 16 Jan 2008 Revision: D Doc No: D_020_4_03 Page 25 of 28 In Cell Check Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Special Work Instruction Customer /Project: OPERATION OP25 SAFE LAUNCH PRODUCTION P a r t
D e s c r i p t i o n B r a k e
A s s y
L H B r a k e
A s s y
R H Operator Name:___________ Work Cell:_________ Quantity Inspected:____________Date:______________ Verification Method P a s s F a i l 1 * * Lining identification code Visual 2 * * Mass weight and rivet presence Visual 3 * * Date code on shoe Visual 4 * * PKB rivet crimped washer Visual 5 * * Pkb lever hook Gap Gauge 6 * * Wheel cylinder screw torque Air Torque /mark FEATURES TO BE QUALIFIED COMMENTS : 1 4 5 4 4 0 0 1 Safe Launch Plan: In Cell Check Example P a r t
N u m b e r TRW Automotive Supervisor Signature : Date : T h e
I t e m s
Q u a l i f i e d
A r e
T o
B e
M a r k e d
W i t h
" Y E L L O W "
1 4 5 4 4 0 0 2 Save lunch checking item Station15 Part No. issue Station Document No. Rev Issue date Sheet 1/1 Part/ Process Description : 145-44001 /145-44002 ADVICS / IMV 0 2 3 1 5 4 6 15 23 April'04 Example Date: 16 Jan 2008 Revision: D Doc No: D_020_4_03 Page 26 of 28 In Cell (Example) Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Supplier Name: Component Manufacturing Location: Supplier Code: TRW Part Numbe(s): Issued by: Customer Name: Customer Platform: TRW Product: Status: Action Closed Supplier APQP: Open Issues - Corrective Action Plan Item Number 0 0 Source Ref Number Source of Issue Responsibility Status Dates Date scheduled Date actual Due Opened Concern / Problem / Open Issue Description 0 Launch Activity Date Launch Activity Date Launch Activity Date Date scheduled Date actual Distribution: Action plan review Action plan review Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 27 of 28 Open Issues Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE Part Number Report Date / Revision Function Function Name Name Dept. Dept. Tel. Tel. Fax. Fax. E-mail E-mail Adress/ Location Adress/ Location Name Name Dept. Dept. Tel. Tel. Fax. Fax. E-mail E-mail Adress/ Location Adress/ Location Name Name Dept. Dept. Tel. Tel. Fax. Fax. E-mail E-mail Adress/ Location Adress/ Location Name Name Dept. Dept. Tel. Tel. Fax. Fax. E-mail E-mail Adress/ Location Adress/ Location Name Name Dept. Dept. Tel. Tel. Fax. Fax. E-mail E-mail Adress/ Location Adress/ Location Name Name Dept. Dept. Tel. Tel. Fax. Fax. E-mail E-mail Adress/ Location Adress/ Location Name Name Dept. Dept. Tel. Tel. Fax. Fax. E-mail E-mail Adress/ Location Adress/ Location TRW APQP: Contacts- APQP TEAM TRW Supplier Development Engineering TRW Engineering TRW Purchasing Product Line Mgr Contact Information TRW Purchasing Commodity Mgr TRW Receiving Plant Logisitic & Packaging TRW Receiving Plant Quality Project management Contact Information Supplier Date: 16 Jan 2008 Revision: D Doc No.: D_020_4_03 Page 28 of 28 Contacts Process Owner/Department: R. Spariosu / Supplier Development Approved by: R. Blanchette / Global Director, SDE