This document contains a 17 question survey about KFC in Sialkot, Pakistan. It asks respondents about their demographics, how they first learned about KFC, why they choose to eat there, how location affects their decision, their opinions on factors like parking, logo, pricing, packaging and food quality. The final question asks for any suggestions to improve KFC's service quality.
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KFC Question
This document contains a 17 question survey about KFC in Sialkot, Pakistan. It asks respondents about their demographics, how they first learned about KFC, why they choose to eat there, how location affects their decision, their opinions on factors like parking, logo, pricing, packaging and food quality. The final question asks for any suggestions to improve KFC's service quality.
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Questionnaire about KFC in Sialkot.
1. Age………… 10. What do you think about the parking area at
2. Your occupation KFC? ………………………………… a. Good 3. When did you know about KFC?...................... b. Normal 4. Why do you choose KFC instead of other c. Bad restaurants for junk food? (Please, specify your reasons) …………………………………………………… …………………………………………… …………………… …………………….. ……………………………………… 11. How does the KFC’s prestige affect your decision 5. How do you come to know about KFC? a. Very much a. Advertisement on newspaper/magazine b. Normal b. Internet c. Very little c. Family/friends/ colleagues 12. Does the logo attract you? d. Banner Yes…………..No……………. e. People working for KFC (if yes, please specify your reasons) f. Leaflets …………………………………………………… g. Others……………… ……………………………………………… 6. Who do you often go with 13. How often do you come to KFC a. Alone a. Every 3 days b. Family b. Once a week c. Friends/ Colleagues c. Once a month d. Others……………. d. Other options…………………. 7. In terms of location, why do you come to KFC? 14. What do you think about the price here? a. It lies on a main road a. Very expensive b. It lies next to a supermarket b. Expensive but still payable c. It looks out of 2 roads c. Reasonable d. Cheap d. Others……………………………. (You can tick more than 1 option) 15. The KFC’s package is made by plastic and paper. What do you think about this? 8. How does the location, in general, affect your decision of choosing a restaurant or a shop? …………………………………………………… ………………………… a. Strongly 16. How do you feel about KFC's food? b. A little a. Delicious c. Not affect b. Good 9. What factors of location affect your decision? c. Normal a. Near your house d. Not Good b. On the way to work or school 17. What are your suggestions for improving KFC's c. Near shopping centre service quality? (If any) d. Near the red light so that it’s easy to be ………………………………………………………… recognized ………………………………………………………… e. Others…………………………. ………………………………………………………… Thank you very much for your cooperation!