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Panasonic DP-8020 8016 Service v1.1

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Order Number: MGCS060806C0

H21

Digital Imaging Systems

DP-8020E/8020P/8016P
[ Version 1.1 ]

WARNING
This service information is designed for experienced repair technicians only and is not intended for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service
or repair the product or products dealt within this service information by anyone else could result in serious injury or death.

2006 Panasonic Communications Co., Ltd.


All rights reserved. Unauthorized copying and distribution is
a violation of law.

General Annotations
9. Important Notice
(Especially in those countries belonging to the European Union):
This product is fully compliant with the national laws transposed from the EU Directive
on the restriction of the use of certain hazardous substances (RoHS) in electrical and
electronic equipment, effective 1st July 2006 in the EU countries.
In order for the product to comply with the RoHS Directive, the six particular substances
(lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls, and
polybrominated diphenyl ethers) have been either totally eliminated or limited to the
concentration level below maximum allowed. Consequently spare parts have been
changed to RoHS-compliant parts where applicable.
To ensure compliance with the spare parts application of the RoHS legislation, please
make sure to follow the details provided in this manual when ordering spare parts and
carrying out repairs.

The contents of this Service Manual, and the Specifications are subject to change
without notice. Panasonic Communications Co., Ltd. reserves the right to make
improvements in the product design without reservation and without notice.
Published in Japan.

Important Notice
Please read these Instructions completely BEFORE installing any optional
accessories. Installing the additional board, or connector with the power ON
(only the power switch OFF) could damage the SPC, and/or SC board.
If the Hard Disk Drive Unit is installed, to prevent a Disk Scan Function from
being performed (similar to when the power is abruptly interrupted to the PC),
it is important to follow the step sequence below when turning OFF the Power
Switch on the machine.

How to turn OFF the Power:

<Example : DP-8020>

1. If the machine is in the "ENERGY SAVER


(Shutdown Mode)", you may turn the
Power Switch on the machine to the
OFF position. If it is not in the "ENERGY
SAVER (Shutdown Mode)", continue to
step 2 below.
2. Press "FUNCTION" and "ENERGY SAVER"
keys simultaneously first.
3. Wait approximately 10 seconds while
the machine writes the closing status onto
the Hard Disk Drive Unit, and advances into
"ENERGY SAVER MODE".
4. Turn the Power Switch on the machine to the OFF position.
5. Disconnect the Telephone Line Cable, if the Fax Option
is installed.
6. Unplug the AC Power Cord.
(When the Fax option is installed, there is a remote possibility of electrocution when
servicing the unit during a Lightning Storm. As a precaution, disconnect the Telephone
Line Cable first, before unplugging the AC Power Cord.

WARNING
This service information is designed for experienced repair technicians only and is not intended for use
by the general public. It does not contain warnings or cautions to advise non-technical individuals of
potential dangers in attempting to service a product. Products powered by electricity should be serviced
or repaired only by experienced professional technicians. Any attempt to service or repair the product or
products dealt within this service information by anyone else could result in serious injury or death.
* The specifications are subject to change without notice. Panasonic Communications Co., Ltd. reserves
the right to make improvements in the product design without reservation, and without notice.

Caution:

Depending on your machines model, it may weight approximately 93.26 - 98.33


lb (42.3 - 44.6 kg) without any options.
To prevent injuries, use the appropriate number of personnel to lift, or move
the machine as illustrated.
Do not lift the machine by the Paper Tray as it may cause damage and/or bodily
injury.

Note:
Refer to the Installation Instructions when installing the machine.

Precautions
For Your Safety
To prevent severe injury and loss of life, read this section carefully before servicing the Panasonic
machine to ensure proper, and safe operation of your machine.
Please ensure that the machine is installed near a wall outlet, and is easily accessible.
This section explains the Warnings and Cautions used in the machine and/or this manual.

WARNING: Denotes a potential hazard that could result in serious injury or death.
CAUTION: Denotes hazards that could result in minor injury or damage to the machine.

This section also explains the Warnings and Cautions used in the machine and/or this manual.
These symbols are used to alert operators to a specific operating procedure
that must not be performed.
These symbols are used to alert operators to a specific operating procedure
that must be emphasized in order to operate the machine safely.

WARNING
Power and Ground Connection Cautions
Ensure that the plug connection is free of dust. In a damp environment, a contaminated
connector can draw a significant amount of current that can generate heat and eventually
cause fire if left unattended over an extended period of time.
Always use the power cord provided with your machine. When an extension power cord is
required, always use a properly rated cord.
120 V/15 A or AC 220 - 240V/10 A
If you use a cord with an unspecified current rating, it may be underrated, and the machine,
or plug may emit smoke, orbecome hot to the touch.
Do not attempt to repair, pull, bend, chafe or otherwise damage the power cord. Do not
place a heavy object on the cord. A damaged cord can cause fire or electric shocks.
Never touch a power cord with wet hands. Danger of electric shock exists.
If the power cord is damaged, or insulated wires are exposed, contact the authorized
Panasonic dealer for a replacement. Using a damaged cord can cause fire or electric
shocks.
Stop operation immediately if your machine emits smoke, excessive heat, unusual noise, or
abnormal smell, or if water is spilt onto the machine. These conditions can cause fire.
Immediately switch Off and unplug the machine, and contact the authorized Panasonic
.
dealer.
Do not disconnect or reconnect the machine while the power switch is in the On position.
Disconnecting a live connector can cause arcing, consequently deforming the plug and
cause fire.
When disconnecting the machine, grasp the plug instead of the cord. Pulling on a cord
forcibly can damage it, and cause fire, or an electric shock.
When the machine is not used over an extended period of time, switch it Off and unplug it.
If an unused machine is left connected to a power source for a long period, degraded insulation
can cause electric shocks, current leakage or fire.
Be sure to switch Off, and unplug the machine before accessing the interior of the machine
for cleaning, maintenance or fault clearance. Access to a live machine's interior can cause
an electric shock.

Once a month, unplug the machine and check the power cord for the following. If you notice any unusual
condition, contact your authorized Panasonic
.
dealer
The power cord is plugged firmly into the receptacle.
The plug is not excessively heated, rusted, or bent.
The plug and receptacle are free of dust.
The cord is not cracked or frayed.

Operating Safeguards
Do not touch areas where these caution labels are attached to, the surface may be very hot and may cause
severe burns.
Do not place any liquid container such as a vase, or coffee cup on the machine. Spilt water can cause fire or
shock hazard.
Do not place any metal parts such as staples or clips on the machine. If metal and flammable parts get into the
machine, they can short-circuit internal components, and cause fire or electric shocks.
If debris (metal or liquid) gets into the machine, switch Off and unplug the machine immediately.
Operating a debris-contaminated machine can cause fire or electric shock.
Do not try to alter the machine configuration or modify any parts. An unauthorized modification can cause
smoke or fire.

Consumable Safeguards
Never dispose of toner, toner cartridge, or a waste toner container into an open flame. Toner remaining in the
cartridge/bottle can cause an explosion, burns and/or injuries.
Keep button batteries/stamp out of the reach of children to prevent chocking or poisoning. If a button
battery/verification stamp is swallowed accidentally, get medical treatment immediately.

Notice: California only:


This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate

CAUTION
Installation and Relocation Cautions
Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that
may catch fire.
Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to
these adverse conditions can cause fire or electric shocks.
Place the machine on a level and sturdy surface that can withstand the weight of the machine.
Refer to the Specifications section for the weight of the machine.
If tilted, the machine may tip-over and cause injuries.
When relocating the machine, remove the toner and/or developer, and pack the machine
e with proper
packing materials for shipping.

When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved with the
power cord attached, it can cause damage to the cord which could result in fire or electric shock.

CAUTION
Operating Safeguards
Do not place a magnet near the safety switch of the machine. A magnet can activate the
machine accidentally, resulting in injuries.
Do not use a highly flammable spray, or solvent near the machine. It can cause fire.
When copying a thick document, do not use excessive force to press it against the scanning
glass. The glass may break and cause injuries.
Never touch a labelled area found on, or near the heat roller. You can get burnt. If a sheet of
paper is wrapped around the heat roller, do not try to remove it yourself to avoid injuries or
burns. Switch Off the machine immediately, and wait until it cools down.
Do not use conductive paper, e.g. folding paper, carbon paper and coated paper. When a
paper jam occurs, they can cause a short circuit and fire.
Do not place any heavy object on the machine. An off-balance machine can tip-over, or the
heavy object can fall, causing damage and/or injuries.
Keep the room ventilated when using the machine for an extended period of time to minimize
the ozone density in the air.
When copying with the document cover open, do not look directly at the exposure lamp.
Direct eye exposure can cause eye fatigue or eye injury.
Pull the paper trays out slowly to prevent injuries.
When removing jammed paper, make sure that no pieces of torn paper are left in the machine.
A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped
around the heat roller, or when clearing a jammed paper that is difficult or impossible to see,
do not try to remove it by yourself. Doing so can cause injuries or burns. Switch Off the
machine immediately, and wait until it cools down.

Consumable Safeguards
Never heat the drum cartridge, or scratch its surface. A heated, or scratched drum can be
hazardous to your health.
Do not mix new and old batteries together, as they can burst or leak, causing a fire or
injuries. Be sure to use the specified type of batteries
.
only.
Ensure that batteries are installed with correct polarity. Incorrectly installed batteries can
burst or leak, resulting in spillage or injuries.

Others
When clearing a paper jam or other fault, follow the appropriate procedure given in this manual.
The machine has a built-in circuit for protection against lightning-induced surge current. If lightning
strikes in your neighborhood, maintain an ample distance from the machine, and do not touch it
until the lightning stops.
If you notice flickering, distorted images, or noises on your audio-visual units, your machine may
be causing radio interference. Switch it Off, and if the interference disappears, the machine is the
cause of the radio interference. Perform the following procedure until the interference is corrected.
Move the machine, and theTV and/or radio away from each other.
Reposition or reorient the machine, and theTV and/or radio.
Unplug the machine, TV and/or radio, and replug them into outlets operating on different circuits.
Reorient the TV and/or radio antennas, and cables until the interference stops. For an outdoor
antenna, ask your local electrician for support.
Use a coaxial cable antenna.

10

11

12

Table of Contents
Specifications ........................................ 15

Service Modes ..................................... 246

1.1.

Control Panel ..........................................15

5.1.

Service Modes (For Copier) ................. 246

1.2.

Specifications Table................................17

5.2.

Service Modes (For Facsimile) ............ 274

1.3.

Fax, Printer and Internet Fax


Functions ................................................27

1.4.

System Combination...............................38

6.1.

Mechanical Operation .......................... 303

1.5.

Options List.............................................39

6.2.

Automatic Document Feeder ............... 305

1.6.

External View..........................................40

6.3.

Inverting Automatic Document Feeder. 307

1.7.

Sensors...................................................44

6.4.

Receive Mechanism ............................. 309

1.8.

Fans and Motors.....................................44

1.9.

Clutches and Switches ...........................45

System Description ............................. 303

Installation............................................ 318

1.10. PC Boards ..............................................45

Disassembling, Cleaning and


Replacement .......................................... 46
2.1.

General Disassembly..............................46

2.2.

Disassembly Instructions ........................47

2.3.

Hardware Identification Template ...........98

7.1.

Set Up Precautions .............................. 318

7.2.

Unpacking ............................................ 320

7.3.

Installation Procedure .......................... 321

Options and Supplies.......................... 330

Maintenance, Adjustments and


Check Points ........................................ 101

8.1.

Service Notes "Firmware Update"


for PCL or PS Option Installation
for DP-8020/8016 ................................. 330

8.2.

Installing the Printer Controller Module


for PCL6 (DA-PC820) .......................... 335

8.3.

Installing the Printer Controller Module


for PS / PCL6 (DA-MC820) .................. 337

8.4.

Installing the Fax Communication Board


(DA-FG180) ......................................... 339

3.1.

Preventive Maintenance .......................101

3.2.

Required Tools .....................................103

3.3.

Preventive Maintenance Points ............104

3.4.

Preventive Maintenance Check List .....106

8.5.

3.5.

Resetting the P/M


(Preventive Maintenance) Counter .......108

Installing the Keyboard Option


(DA-KB180) ......................................... 349

8.6.

Installing the Hard Disk Drive Unit


(DA-HD18) ........................................... 353

3.6.

Lubrication Point List ............................109

3.7.

Updating the Firmware .........................110

8.7.

3.8.

Copy Quality Adjustment Procedure


(Order) ..................................................118

Installing the Expansion F-ROM Board


(DA-EM600) ......................................... 362

8.8.

3.9.

Adjusting the Printer Registration,


LSU Image Side to Side .......................121

Installing the Sorting Image Memory


16 / 64 / 128 MB
(DA-SM16B / 64B / 28B) ...................... 364

8.9.

Installing the Expansion Flash Memory


Card 4/8 MB
(UE-410047/410048) ........................... 365

3.10. Signal Waveform ..................................125

Troubleshooting .................................. 186


4.1.

Initial Troubleshooting Flowchart ..........186

4.2.

Improper LCD Display ..........................187

4.3.

Printed Copy Quality Problems.............188

4.4.

Document Feeder (ADF) ......................207

4.5.

Troubleshooting the LAN Interface .......213

4.6.

Error Codes (For Copier) ......................221

4.7.

Information Codes Table


(For Facsimile)......................................231

4.8.

Diagnostic Codes (For Facsimile).........237

4.9.

Troubleshooting (For Printer)................244

8.10. Installing the Accounting Software


(DA-WA10) ........................................... 366
8.11. Installing the Inverting Automatic
Document Feeder (DA-AR202) ........... 367
8.12. Installing the Automatic
Document Feeder (DA-AS181) ............ 374
8.13. Installing the 2nd/4th Paper Tray
(DA-DS184), 3rd Paper Tray
(DA-DS185), and the Stand ................. 380
8.14. Installing the Platen Cover
(DA-UC200) for PU .............................. 388
8.15. Installing the Dehumidifier Heater Kit
(DZTQ000074) ..................................... 389

13

Table of Contents
8.16. Installing the Dehumidifier Heater Kit
for Paper Tray (DZHP009959)..............400
8.17. Installing the Mechanical Counter
(DZTK000002) ......................................408
8.18. Installing the Key Counter Harness Kit
(DA-KH180) ..........................................412
8.19. Replacing the OPC Drum .....................418

General Network Information ............. 421


9.1.

Network Protocol ..................................421

9.2.

Layer Functions and Technology..........423

9.3.

Network Layer.......................................427

9.4.

Transport Layer ....................................431

9.5.

Upper Layer ..........................................433

9.6.

SMTP (Simple Mail Transfer Protocol) .438

9.7.

ITU T.37 and RFC2305 ........................439

9.8.

Communication Protocols.....................445

9.9.

POP
(Post Office Protocol Version 3) ...........448

9.10. Troubleshooting from a PC...................451


9.11. Verifying the Configuration and
Mail Account Type
(SMTP or POP).....................................452
9.12. Dynamic Host Configuration Protocol
(DHCP) - Extended Feature .................453
9.13. Message Disposition Notifications
(MDN) - Extended Feature ...................456
9.14. Lightweight Directory Access Protocol
(LDAP) - Extended Feature ..................460
9.15. Lightweight Challenge-response
Mechanism POP (APOP)
- Extended Feature ...............................460
9.16. SMTP Service Extension for
Authentication (SMTP Auth)
- Extended Feature ...............................462
9.17. Direct SMTP Transfer
- Extended Feature ...............................464

Schematic Diagram ............................. 465


10.1. General Circuit Diagram .......................465

14

DP-8020E/8020P/8016P

1 Specifications
1.1.

Control Panel

DP-8020 Series for PU (USA/Canada, etc.)


DP-8020E

DP-8020P

DP-8016P

OPTIONS (DP-8020E/8020P only)

Note1:
1. DP-8020P is not available for USA and Canada.
2. Model availability may differ as per destination. Please ask your sales company for details.
Note2:
LCD Display Brightness Adjustment
To adjust the brightness of the LCD display, press and while holding down the "CLEAR" key, keep
pressing the "ORIGINAL SIZE", or the "COPY SIZE" key until the desired brightness is achieved.
ORIGINAL SIZE: Dimmer
COPY SIZE
: Brighter

15
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

DP-8020 Series for Other Destinations


DP-8020E

DP-8020P

DP-8016P

OPTIONS (DP-8020E/8020P only)

Note:
Model availability may differ as per destination. Please ask your sales company for details.

16
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DP-8020E/8020P/8016P

1.2.

Specifications Table

1.2.1.

Copy Function
Items

Basic Specifications
1 Type
2 Platen
3 Original Position
Platen
ADF / i-ADF
4 Recording Paper Path
5 Face Up / Face Down
6 Drum
7 Copy Process
8 Developing Process
9 Toner Recycle
10 Fusing System
11 Max Original Size
12
Paper Tray

Description
DP-8020E DP-8020P DP-8016P
Desktop
Fixed
Left / Rear
Left / Center
Center
Face Down
Organic Photo Conductor (OPC)
Dry Electrostatic System
Dry Dual Components
No
Heat & Pressure
Ledger (11 x 17 in) /
A3 (297 x 420 mm)
Paper Size
LDR, LGL, LTR, LTR-R, INV-R
A3, A4, A4-R, A5, A5-R, B4, FLS
A3, A4, A4-R, B4, B5, B5-R
LDR, LGL, LTR, LTR-R, INV-R

Bypass Tray

Bypass Tray (Envelope)

A3, A4, A4-R, A5-R, B4, FLS


A3, A4, A4-R, B4, B5, B5-R
#10 (4.1 x 9.5 in)
DL (4.3 x 8.7 in)

13 Paper Weight
Paper Tray
Bypass Tray
ADU
14 Warm-up Time

16-24 lb (60 - 90 g/m2)


15-34 lb (55 - 133 g/m2)
17-24 lb (64 - 90 g/m2)
Less than 30 sec

15 First Copy Time

Less than 6.9 sec

16 Copy Speed
Ledger
A3
Legal / B4 / FLS
Letter-R / A4-R
Letter / A4
Invoice-R / A5-R

Remarks

11 cpm
11 cpm
13 cpm
16 cpm / 15 cpm
20 cpm
20 cpm

9 cpm
10 cpm
11 cpm
13 cpm
16 cpm
16 cpm

For USA and Canada


For EU
FLS = 8 x 13 in, 8.5 x 13 in
For Other Destinations
For USA and Canada
For EU
FLS = 8 x 13 in, 8.5 x 13 in
For Other Destinations
For USA and Canada
For EU

For DP-8020E
68 F (20 C)
From Platen, Letter/ A4 Portrait,1st
Paper Tray. Period between Start
Key is pressed and Paper ejected
to the Exit Tray.
When LSU is ready.

From Platen, 1st Paper Tray, and


Paper ejected to the Exit Tray, LSU
is ready, and Continuous Copy.

17
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DP-8020E/8020P/8016P

Items
17 Zoom
Enlargement
Reduction
Zoom
18 Paper Feed
Paper Tray
Capacity
Auto Size Setting
Low Level Warning
Bypass Paper Tray
Capacity
Auto Size Setting
Paper Capacity
(Std. Configuration)
19 Multi Copy Range
20 Gradation
Text
Text / Photo
Photo
21 Resolution
22 Standard Sorting Memory
Size
23 Standard Page Memory
Size
24 Exit Tray Capacity
25 Color
26 Dimensions
(W x D x H)

Description
DP-8020E DP-8020P DP-8016P

Remarks

Selected Original size / Copy size


Selected Original size / Copy size
50 - 200%
1% Step
Front Loading Universal Paper Tray
550 sheets x 1
No
Empty Only

LTR / A4 : 20 lb (75 g/m2)


Control Panel Selectable

50 sheets
Yes

LTR / A4 : 20 lb (75 g/m2)

600 sheets

Paper Tray 1 (Std) +


Bypass Paper Tray

999 sheets
Bi-Level
256 steps
256 steps
600 dpi

Halftone by Error Diffusion


Scanning and Printing.

16 MB
32 MB
Standard: 250 sheets
No
22.0 x 21.9 x 18.1 in
(558 x 557 x 460 mm)
33.2 x 24.6 x 24.5 in
(844 x 624 x 623 mm)

H: To Platen Glass.
Includes ADF / Bypass Paper Tray.

27 Operating Space
33.2 x 22.2 in
(844 x 565 mm)

(W x D)

Weight

DP-8020E

95.46 lb (43.3 Kg)

DP-8020P*/
8016P/

93.26 lb (42.3 Kg)

DP-8020E

98.33 lb (44.6 Kg)

DP-8020P/
8016P

Includes Bypass Paper Tray.


For PU (USA/Canada, etc.)
*DP-8020P is not available for USA
and Canada

For EU and Other Destinations


96.12 lb (43.6 Kg)

18
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DP-8020E/8020P/8016P

Items
Options
1 Paper Feed System
550 sheets 2nd
Paper Tray
Paper Size Detection
Low Level Paper
Warning
550 sheets 3rd
Paper Tray
Paper Size Detection
Low Level Paper
Warning
550 sheets 4th
Paper Tray
Paper Size Detection
Low Level Paper
Warning
Max. Paper Capacity

Description
DP-8020E DP-8020P DP-8016P

Remarks
LTR / A4 : 20 lb (75 g/m2)

Yes
Manual

Control Panel Selectable

Empty Only
Yes

No
Manual

Control Panel Selectable

Empty Only
Yes

No
Manual

Control Panel Selectable

Empty Only
1, 150
sheets

2, 250 sheets

2 Stand
Stand for
4*-Paper Tray
Configuration

Option

Stand for
3*-Paper Tray
Configuration

Option

Stand for
2-Paper Tray
Configuration

Option

Stand for
1-Paper Tray
Configuration

Option

Low Stand with Casters


DA1D18C
:For USA and
Canada Only
DA-DA191-PE :For Other
Destinations
Low Stand with Casters
DA1D18C
:For USA and
Canada Only
DA-DA190-PE :For Other
Destinations
Mid Stand with Casters
DA1D18B
:For USA and
Canada Only
DA-DA189-PE :For Other
Destinations
High Stand with Casters
DA1D18A
:For USA and
Canada Only
DA-DA188-PE :For Other
Destinations

Note:
The same Stand (DA1D18C) is used for either 3 or 4 Paper Tray Configuration for USA and
Canada.
Option
For USA and Canada
3 Platen Cover
Standard
For EU and Other Destinations
Free Stop
Yes
From 30 to 70 degrees.

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DP-8020E/8020P/8016P

Items
4 ADF
Single Side Type
Original Set
Scanning Method
Capacity (Originals)
SADF Mode
Free Stop
5 Inverting ADF (i-ADF)
Duplex Type
Original Set
Scanning Method
Capacity (Originals)

7
8
9
10

Description
DP-8020E DP-8020P DP-8016P
Option
Face Up
Sheet Through
50 sheets
Yes
Yes
Option

LTR / A4 : 20 lb (75 g/m2)


From 30 to 70 degrees.

No
Face Up
Sheet Through
50 sheets

SADF Mode

Yes

Free Stop
Exit Tray (Inner)
Tray Position
Number of Bins
Face Up / Face Down
Bin Capacity
Multi Tray Function
Shift Tray Function
Finisher
Exit Tray (Outer)
Automatic Duplex Unit
Counter

Yes

LTR / A4 : 20 lb (75 g/m2)


Available for single side scanning
only.
From 30 to 70 degrees.

Inner
1
Face Down
250 sheets
No
No
No
No
Standard : DP-8020E

Key Counter Capability

Option

11 Dehumidifier
12 Sorting Image Memory
Optional Image Memory 1
(16MB)
Optional Image Memory 2
(64MB)
Optional Image Memory 3
(128MB)

Option

13 Hard Disk Drive

Remarks

The Harness Kit contains only


Harnesses, Bracket and a Screw.
Supplied as a Service Part.

Yes
Yes

Unit comes standard with 16 MB.


1-Slot available for an Optional
Image Memory module.

Yes

Option

Additional Optional Sorting Image


Memory (Minimum 16 MB) is
required for the Hard Disk Drive to
function. (For Tandem, Remote
Copy, etc.)

20
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items

Description
DP-8020E DP-8020P DP-8016P

Features
1 Automatic Features
Auto Magnification
Selection
Auto Paper Selection
Auto Paper Tray
Selection

Yes

Using ADF only

Yes
Yes

Auto Start

Yes

Remote Diagnostic

Yes

Machine Stops when Out


of Toner
2 Additional Features
Low Level Paper Warning
Photo Mode
Original Detection
Release
Edit / Effects
Book Mode
Edge Mode
Margin Mode
X-Y Zoom
Stamping /
Page Numbering
Inverse Mode
(Negative / Positive)
Centering Mode
Image Repeat
Mirror Mode
Others (Inverting ADF & ADU)

Remarks

Yes
Empty Only
Yes
No

Reservation while Power On


Initializing.
Requires the Fax Communication
Board (DA-FG180) option or the
Internet Fax / E-MAIL Module
(DA-NF180) option.
PPC Function

256 steps
Manually overridden when using
the Original Size keys.

Yes
Yes
Yes
No
No
No
Yes
Yes
No

2-Page Copy Mode

Yes

2 in 1
4 in 1
6 in 1
8 in 1

Yes
Yes
No
No

Booklet Mode

No

With Digital Sky Shot

LDR LTR x 2
(A3 A4 x 2, B4 B5 x 2)

Copy from four 1-Sided


pages to 1 Booklet Mode
sheet.

21
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
Duplex Copy
12
21
22
Book2
1st Page BLANK
1st Page IMAGE
Image Rotation (90 or
270 )
Electronic Sorting
Rotation Sorting
Insertion Job
Cover Mode
Page Insertion Mode
OHP Interleave Mode
Presentation Mode
Department Counter
ADF
Multi Size Feed
JOB Build and SADF
Mode
Original Counter
Job Memory
Job Time Display
Concurrent Copy
Tandem Copy Mode
Remote Copy Mode
Scan Once Print Many
Mode
Job Complete Notice
Trial Copy Mode
Weekly Timer
Function Mode
Interrupt
Electronic Counter
Digital Sky Shot Mode
Double Exposure
3 Control Panel
Display
Status Lamp

Description
DP-8020E DP-8020P DP-8016P
Yes

Remarks

No
Yes

Yes
Yes

Scanning twice by turning the


original.

No
No

12/21/22
Book 2

No
No
Yes
Yes
Yes
No
No
No
No
Yes

300 Departments

No
Yes
No
Yes
Yes
Yes
No
No

2 Jobs in Memory
12 Concurrent Copy Jobs

Yes
Yes

No
No
No
Yes
Yes
Yes
Yes
Yes
LCD
Yes

20 digits x 2 lines
GREEN: Scanning /
Printing
RED: Alarm / Warning

22
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
Key
Original Size
Copy Size
Keypad
Clear
Stop
Start
Energy Saver
Multi Size Feed
Sort
Function Mode
Original Detection
Release
Interrupt
Reset
One-Touch key
Mode Change
LCD Main Indication
Message Language
(Default)
Original Size / Image
Indication
Paper Size / Image
Indication
Paper Tray Selection
Selected Paper Tray /
Tray Status
Original Mode
Selection
Copy Density Selection
Setting Confirmation
Function Classification
Zoom Magnification
Number of Copies
JOB Build and SADF /
Multi Size Feed Mode
Error Code
Finishing
Warning Indicators
Add Toner
Toner Waste
Container Full
Add Paper (No
Paper)
Add Paper
(Under 50 sheets)

Description
DP-8020E DP-8020P DP-8016P

Remarks

Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes
Yes
English (American)
Specified Language
Yes
(without Image)
Yes
(without Image)
Yes

With Keyboard Option


Copier / Printer / NW Scanner / Fax
and Internet Fax Mode
For USA and Canada
For EU and Other Destinations

Yes
Yes

Text / Text-Photo / Photo

Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No

23
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Description
DP-8020E DP-8020P DP-8016P
Paper Jam Indication
Yes
Paper Jam Location
Yes
Service Alert Call
Yes
User Error
Yes
Machine Error
Yes
History of Jam Errors
Yes
4 Main Unit
Total Counter
Electronic
Yes
Items

Mechanical
Max. Weight of
Documents on the Platen
Glass
ADF with Document
Guide
Clip Pocket
Operating Instructions
Pocket
Warning / Caution Label
5 Optical System
Original Detection
Method
Scanning Method
Dehumidifier
Mechanical Multi Copy
Mode
6 Process System
Type
Toner
Toner Waste Container
Drum Life
Developer Life
Dehumidifier
Manual Add Toner

Yes

Remarks

Standard for EU.


Available as a Service Part for
Other Destinations.

11.02 lb (5 kg)
Yes
Yes
No
Specified Language
Reflective Photo Sensor Type
600 dpi CCD
Yes

Supplied as a Service Part

No
Separate OPC Unit and
Developer Unit Type
10 K
10 K
60 K
60 K
Yes
Yes

User replacement

Supplied as a Service Part


Manually adds toner to the
developer
(up to TDC threshold)

24
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
PM Cycle
1 PM Cycle
Major PM
Minor PM (Cleaning)
Packing Configuration

1 Packing Dimension

2 Packing Weight

Description
DP-8020E DP-8020P DP-8016P

120 K
60 K
28.5 x 29.7 x 28.6 in
(725 x 755 x 726 mm)
29.5 x 31.3 x 29.7 in
(750 x 796 x 755 mm)
28.7 x 29.3 x 25.8 in
(730 x 745 x 655 mm)
127.77 lb
125.56 lb
(58 kg)
(57 kg)
143.187 lb
140.98 lb
(65 kg)
(64 kg)
112.35 lb
110.14 lb
(51 kg)
(50 kg)

3 Accessories
Process Unit
Developer
Toner
Toner Waste Container
Operating Instructions
Power Supply

Yes
No
No
No
Yes

1 Power Requirement

99 - 132 VAC 47 - 63 Hz
Single phase
180 - 264 VAC 47 - 63 Hz
Single phase

2 Power Consumption
Max.Power Consumption
100 VAC PS
220 VAC PS
Standby
100 VAC PS
220 VAC PS
Energy Saver
Power Saver Mode
100 VAC PS
220 VAC PS
Sleep Mode
100 VAC PS

Remarks

For USA, Canada


For China
For EU and Other Destinations
For USA and Canada
For China
For EU and Other Destinations

120 VAC
220 - 240 VAC

Less than 1.3 KW


Less than 1.3 KW
120 W
120 W

19.0 W
19.5 W
8.5 W

220 VAC PS

9.5 W

Shutdown Mode
100 VAC PS
220 VAC PS

1.4 W
1.6 W

Turns On the Heater Power.


Automatically enters the Sleep or
Shutdown Mode after 10 minutes
from the Standby or Energy Saver
Mode.
Manually enters the Energy Saver
Mode by pressing the Energy
Saver key.
Sleep or Shutdown mode is
controlled by the General
Functions setting.
Network Function not available

25
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
Ambient Conditions
1 Temperature
2 Relative Humidity
3 Safety
4 Energy Saver

5 EMI

6 Lead Free Solder (PbF)

Description
DP-8020E DP-8020P DP-8016P
50 - 80 F / 10 - 30 C
30 - 80% RH
UL60950-1 / CSA C22.2 No.60950-1
EN60950-1 / IEC60950-1
Energy Star Compliant
Class A computing device in FCC
Rules Part 15
Class B
EN55022, EN55024,
EN61000-3-2, EN61000-3-3,
CISPR22
This Product uses Lead Free (PbF)
PCBs

Remarks

For USA and Canada


For EU and Other Destinations
For USA and Canada

For EU and Other Destinations


Refer to the Parts Manual for
details

26
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

1.3.
1.3.1.

Fax, Printer and Internet Fax Functions


Fax Function
Items

Main Specifications
1 Compatibility
2 PSTN Line Port
3 Leased Line Port
4 V.24 Line Port
5 Modem Speed
6 Coding Scheme
7 ECM
8 Short Protocol
9 Transmission Speed

Description
DP-8020E
DP-8020P
G3
Yes
No
No
33.6 - 2.4 kbps
JBIG/MMR/MR/MH
Yes

Remarks
ITU-T Std & Non-Std
1-Line Only

T.30/V.34/V.17/V.29/V.27ter
Conforms to ITU-T Rec. T.30
ECM

Yes (B, D)
Approx. 2.9 sec

Transmission
Std.
: 203 x 98 (8 x 3.85)
Fine : 203 x 196 (8 x 7.7)
S-Fine : 203 x 391 (8 x 15.4)
406 x 391 (16 x 15.4)
10 Communication Resolution
600dpi : 600 x 600 dpi
dpi x lpi (pels/mm x lines/
Reception
mm)
Std.
: 203 x 98 (8 x 3.85)
Fine : 203 x 196 (8 x 7.7)
S-Fine : 203 x 391 (8 x 15.4)
406 x 391 (16 x 15.4)
600dpi : 600 x 600 dpi
Scanner Mechanism
1 Scanning Device
CCD (ADF / Platen)
2 Scanning Speed (ADF)
Resolution
Vertical
Horizontal
Std: 203 x 98 (8 x 3.85)
dpi x lpi (pels/mm x lines/
mm)
0.9 / 1.0 sec 0.7 sec
Fine: 203 x 196 (8 x 7.7)
dpi x lpi (pels/mm x lines/
mm)
S-Fine: 406 x 391 (16 x
15.4) dpi x lpi (pels/mm x
1.8 / 2.0 sec 1.4 sec
lines/mm)
600dpi: 600 x 600
2.8 sec
2.1 sec
3 Scanning Speed (Platen)
Resolution
Vertical
Horizontal
600dpi: 600 x 600
2.8 sec
2.1 sec
Std.
: 203 x 98 (8 x 3.85)
4 Scanning Resolution
Fine : 203 x 196 (8 x 7.7)
dpi x lpi (pel/mm x lines/
S-Fine : 203 x 391 (8 x 15.4)
mm)
406 x 391 (16 x 15.4)
600dpi : 600 x 600 dpi

ITU-T Image No. 1


(A4, Std Resolution)

600 dpi communication is only


possible between T.30 Compliant
Panafax, WORKiO, and other
T.30 compliant machines.

LTR / A4, Scanned in Vertical or


Horizontal Direction.
Excluding Initializing Time and
ADF slipping factor.

27
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
5 Document Size (Max.)
6 Effective Scanning Width
7 A3 size TX/RX
8 Reduction XMT
9 ADF Capacity
10 Collation Stack
Printer Mechanism
1 Recording Method
2 Recording Speed
3 Recording Resolution Fax

Description
DP-8020E
DP-8020P
ADF: LDR / A3
LDR (11.5 in) / A3 (292 mm)
Yes
Yes
50 sheets
Yes
LP
23 / 30 ppm
(A4 Horizontal)
600 x 600 dpi

4 Recording Paper Size

Ledger / Legal / Letter /


A3 / B4 / A4 / A5

5 Effective Printing Width

11.4 in (289 mm)

6 Recording Paper Capacity


7 Collation Stack
8 Consumable

600 sheets
Yes
Toner Bottle, Developer,
OPC Drum

Remarks

Conforms to ITU-T A3
LDR to LTR / A3 to B4 / A3 to A4
/ B4 to A4
Face-Up, feed from top page
LTR / A4 (20 lb / 75 g/m2)
Face Down

Recording Speed attained after


the 1st copy.
Invoice : Not supported.
Ledger size is transmitted as A3
size for N. American models. If A3
is received, approx. 1" of image
on both edges are not printed on
Ledger size paper.
Conforms to ITU-T A3
Optional max. 2250 sheets
LTR / A4 : 20 lb (75 g/m2)
Face Down

Fax Memory
1 Standard Memory

2 MB (120 pages)

2 Optional Memory

4 MB
8 MB

Dual Operation
1 Multi Task Operation
2 Direct XMT Reserve
3 Memory XMT Reserve
4 Number of Memory Job
Files

Flash ROM, ITU-T Image No.1


(A4, Std Resolution)
Expansion Flash Memory Card,
using ITU-T Image No.1 (A4, Std
Resolution)

Yes
Yes
Yes
Yes

Max. 50 files

28
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
Dialing/Telephone Features
1 One-Touch Keys
2 One-Touch / Program Keys
3 One-Touch Auto Dialers
4 Abbr. Auto Dialers

Description
DP-8020E
DP-8020P
28
4
32
200

5 Total Auto Dialers

232

6 Directory Search Dialing


7 Max. Tel Number Digits
8 Max. Station Name
Characters
9 Full Number Dialing
(Buffered Dialing)
10 Direct Dialing
(Monitor Dialing)

Yes
36

Requires Optional Keyboard.

Plus an additional 800 stations


available to select from, when the
optional Hard Disk Drive (DAHD18) is installed.

15
Yes

Max. 50 stations

Yes

Voice mode

11 Automatic Redialing

Yes

12 Manual Redialing

Yes

13
14
15
16
17
18

Yes
Yes
Yes
No
Yes
No

Line Monitor Speaker


Chain Dialing (Hybrid Dial)
Pulse / Tone Dialing
Pulse to Tone Change
Flash Key
Handset

Remarks

Up to 15 times at 0 to 15 min.
intervals
Pressing the REDIAL/PAUSE
button
In Monitor Dialing mode only
10 pps / DTMF

29
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
Transmission Features
1 Direct Transmission
2 Memory Transmission
3 Quick Memory
Transmission
4 Multi-Station Transmission
(Sequential Broadcasting)
5 Direct Deferred
Transmission
6 Deferred Transmission
7 Deferred Multi-Station
Transmission
8 Priority Direct Transmission
9 Priority Memory
Transmission
10 Batch Transmission
11 90 Degree Rotation
Transmission
12 Cover Sheet
13 Confidential Mail Box
14 Multi-Copy Transmission
15 Memory Back-Up
16 Duplex Scanning
Reception Features
1 Substitute Reception

Description
DP-8020E
DP-8020P
Yes
Yes

Remarks

Page Retransmission

Yes
Yes

Max. 250 stations

No

ADF Deferred Transmission

Yes

Max. 50 timers

Yes
Yes

Priority ADF Transmission

No
Yes

Real Time (up to 5 Files)

Yes
Yes
No
No
Yes
Yes

FAX : Back-up with Flash


Memory.
Copy / Printer : No Back-up with
D-RAM
With Inverting ADF (i-ADF)

Yes

2 Fixed Reduction

Yes

3 Auto Reduction

Yes

4 Overlap Printing

Yes

5 Receive to Memory
6 Distinctive Ring Detector
(DRD)
7 90 Degree Rotation
Reception
8 Duplex Printing

Yes

LTR/A4/LGL: 70 - 100%
(in 1% Steps),
Top & Left Alignment
LTR/A4/LGL: 70 - 100%
(in 1% Steps),
Top & Left Alignment
Page End Approx. 0.51 in (13
mm)

No
Yes
Yes

30
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
Polling
1 Polling
2 Turnaround Polling
3 Multi-Station Polling
4 Deferred Polling
5 Deferred Multi-Station
Polling
6 Direct Polling Tx
7 Memory Polling Tx
8 Preset Polling Password
9 Temporary Polling
Password
10 Continuous Polling
Convenience
1 Panel Display
2 Voice Contact
3 Edit File Mode
4 Incomplete File Save
5 Automatic Cover Sheet
Certainty
1 Verification Stamp
2 Header / Total Page Print
3 Transaction Journal
4 Comm. Journal
5 Last Ind. XMT Journal
List Printouts
1 One-Touch List
2 ABBR. No. List
3 Program List
4 Address Book Search List
5 Fax Parameter List
6 File List
7 Ind. XMT Journal
8 Directory Sheet

Description
DP-8020E
DP-8020P

Remarks

Yes
No
Yes
Yes

Max. 250 stations


Max. 50 timers

Yes

Max. 50 timers / 250 stations

No
Yes
Yes

1 File

Yes
Yes
LCD
No
Yes
Yes
Yes

With View Mode


With View Mode

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No

200 Transactions / with View


Mode
With Image Data

Auto Dialer List


With View Mode

31
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items
Identifications
1 Logo
2 Multiple Logo
3 Character ID
4 Numeric ID
Special Communications
1 Password XMT / RCV
2 Selective Reception
3 Relay XMT Request
4 Relay XMT Center
5 Confidential XMT / Polling
6 Confidential Center
7 Mailbox XMT / Polling
8 Mailbox Center
9 File XMT
10 Fax Forward
11 Sub-Address XMT
12 Sub-address RCV
13 OMR-XMT
Others
1 Fax Access Code
2 PIN Code Access
3 Intelligent Redial (AI)
4 Department Code
5 Power Saver Mode
6 Self Diagnostic Function
7 Remote Diagnostic
Function
8 Check & Call Function
9 V.24 / Encryption Interface

Description
DP-8020E
DP-8020P
Yes
No
Yes
Yes
No
No
No
No
No
No
No
No
No
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes

Remarks
25 Characters
16 Characters
20 Digits

TSI Check

Received File Transfer


(Only with Internet Fax Option)
T. Routing

For USA and Canada only


5 Files
300 Departmental Codes

Yes
Yes
No

32
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

1.3.2.

Printer Function
Items

Interface
1 Centronics Parallel I/F
2 LAN (Network)
3 USB Port
4 IEEE-1394
Printer Function
1 Printing Size (Paper Tray)
2 Printing Size
(Multi-Purpose Tray)
3 Stapling
4 Printing Resolution (dpi)
5 Interface
6 OS
7 Printer Work Memory Size
8 GDI

Description
DP-8020E/P
DP-8016P
No
Ethernet 10Base-T/
100Base-TX
Yes
No
Letter / Legal / Ledger / A3 / A4 /
A5 / B4 / B5 / FLS1 / FLS2 /
Invoice / 8K / 16K
Additionally;
Envelope #10 / Envelope DL /
Custom Size (PCL / PS only)
No
300 x 300
600 x 600
1200 (Equivalent) x
600 (PCL / PS only)
USB / Ethernet
Win 98 / Me / Win NT 4.0 /
Win 2000 / XP / Windows Server
2003 / MAC 8.6-10.4
20 MB
Yes

9 PDL (PCL6)

Yes

10 PDL (PS3)

Yes

No

11 Duplex Printing

Yes

No

12 Collation Stack
13 Status Monitor
Network
USB
14 Network Printing
15 Smoothing
16 Applicable PC
17 Multi-Task Operation
Printing while Fax-XMT
from Memory
Printing while Fax-RCV
into Memory
Fax-XMT from Memory
while Printing
Fax-RCV into Memory
while Printing

Remarks

USB

8K / 16K = China only

8K / 16K = Tray1 only

MAC 8.6-10.4 is PS only.


Not expandable
Requires Optional PCL6
Emulation Kit.
Requires Optional PS / PCL6
Emulation Kit
DP-8020E only.
Custom Size/Post Card Size is not
available.

Yes
Yes
No
Yes
Yes
IBM PC, AT or Compatible, MAC

MAC is PS only.

Yes
Yes
Yes
Yes

33
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items

Description
DP-8020E/P
DP-8016P

18 Output to separate tray for


Printing, Fax, Copy

No

19 Font

Yes

20 Mailbox

Yes

21 Secure Mailbox

Yes

Remarks

Requires Optional PCL6 or PS /


PCL6 Emulation Kit
Requires Optional HDD Unit.
Max. 100 Users.
Max. 20 mailboxes for each User
ID
Requires Optional HDD Unit.
Max. 100 Users.
Max. 20 mailboxes for each User
ID

34
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

1.3.3.

Network Scanner Function


Items

Interface
1 Centronics Parallel I/F
2 LAN (Network)
3 USB Port
4 IEEE-1394
Network Scanning Function
1 Scanning Device
2 Scanning Speed
(ADF / I-ADF)
3 Halftone
4 Max. Document Size
5 Scanning Resolution
(dpi)
6 OS
7 2-Sided Scanning
8 File Format
9 Completion Notice
10 Protocol
Network Address Features

Description
DP-8020E
DP-8020P

Remarks

No
Ethernet 10Base-T/
100Base-TX
No
No
CCD (i-ADF / ADF / Platen)
600 x 600 : 2.1 sec
300 x 300 : 1.1 sec
150 x 150 : 1.1 sec
256 Halftone shades
Ledger, A3
600 x 600
300 x 300
150 x 150
Win 98 / Me / Win NT 4.0 / Win 2000 /
XP / Windows Server 2003
Yes
Mult-page TIFF / PDF
Yes

Letter / A4
With Error Diffusion
Selectable, 600 dpi Optical
Scanner

With i-ADF.
TIFF can also be converted to
PDF with the PDMS Software
Auto Pop-up on the PC Screen
(requires Network Status Monitor
- installed with PDMS Software)

TCP/IP, Non-Std

1 One Touch Address Keys

32

2 Abbr. Address Numbers

60

Requires Optional Keyboard.


Shared with Fax/Internet Fax
One Touch Address, 32 in Total
Independent for Network
Scanner

35
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

1.3.4.

Internet Fax Function


Items

Main Specifications
1 Communication Protocols
2 Max. Modem Speed
3 Coding Scheme
4 File Format
5 Line Interface
Scanner Mechanism
1 Max. Document Size
2 Effective Scanning Width
3 Scanning Resolution
dpi x lpi (pel/mm x lines/mm)
Printer Mechanism
1 Printing Resolution
2 Effective Recording Width
Transmission Features

Description
DP-8020E
DP-8020P
SMTP / POP3 / MIME
NA
JBIG/MMR/MR/MH
TIFF / PDF
RJ-45
Ledger, A3
11.4 in (289 mm)
Std.
: 203 x 98 (8 x 3.85)
Fine : 203 x 196 (8 x 7.7)
S-Fine : 203 x 391 (8 x 15.4)
406 x 391 (16 x 15.4)
600dpi : 600 x 600 dpi

Yes

2 Memory Transmission
3 Sequential Multi-Station
Transmission

Yes

LAN: 600 dpi, 16 x 15.4


Scanning Resolution is
available with Parameter
setting

Simultaneous operation of G3
Fax and LAN is available.

Yes
Yes

5 Sender Selection
6 G3 / Email Mixed
Broadcasting
7 Deferred Transmission

Yes

8 Fax Forward

Yes

9 Sub-address RCV

Yes

10 Mail Header
Email Header Print Selection
Subject Line

Selectable
PDF file is only available if
sending to PC (Network
Scanner).
Ethernet LAN

600 dpi
11.4 in (289 mm)

1 Multi-Task Operation

4 Simultaneous Multi-Station
Transmission

Remarks

Max. 250 stations


(200 Address Book + 50 Full
Number Dialing)

Yes
Yes

Yes
Random Entry

Received File Transfer, only with


Internet Fax Option
Inbound Routing, only with
Internet Fax Option
All or From / To / Subject only

36
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Items

Description
DP-8020E
DP-8020P

Remarks

LAN Features
1 Internet Fax Communication

Yes

2 Internet Mail Reception


3 Internet Fax Server Features

Yes

4
5
6
7

A3 Communication is available
with Parameter setting.

Internet Fax Relay XMT

Yes

Email Relay MXT


Received Fax / Email
Forward
PC to FAX Transmission

Yes

Internet Fax Internet Fax


G3FAX
PC Internet Fax G3FAX

Yes

Local print available

Inbound Routing

Yes

Using Sub-Address.
Local print available

Yes

Via Email

No

Phone Book Registration from


PC
Internet Fax Parameters
Registration via Email
Internet Delivery Confirmation
Network Scanning
Network Printing
LPR / LPD
GDI

Yes
Yes

With MDN
600 dpi

Yes
Yes

PDL

Yes

600 dpi
600 dpi
Requires Optional PCL6 or PS
Emulation Kit

Yes

8 DHCP Client

Yes

9 LDAP

Yes

10 TIFF Viewer
Certainty
1 Comm. Journal (w / Image)
ID
1 Email Address

Yes

Lightweight Directory Access


Protocol
Selectable, PDMS / TIFF Viewer

Yes
Yes

37
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

1.4.

System Combination

ADF

Inverting ADF (DP-8020E only)


ADF PC Board

Scanner Unit
(SPC PC Board)

Panel

(PNL PC Board)

Key Counter
Harness Option

Dehumidifier
Heater Kit
Expansion Flash
Memory Card
4 or 8M

Main PC Board
(SC PC Board)

Automatic
Duplex Unit
(DP-8020E only)

Document Sensor
Motor

PCL6
Emulation Option

Fax Communication
Option (FXB/MJR)

PS/PCL6
Emulation Option

Printer

Network
Scanner Option

USB
Interface

Internet Fax/
E-Mail Option

10/100 Ethernet
Interface

Electronic Sorting Memory

Image Memory
16, 64, 128MB
Either Option

Hard Disk
Drive Option

SPC PC Board

2nd Paper Tray (CST2 PC Board)

3rd Paper Tray (CST3 PC Board)

4th Paper Tray (CST2 PC Board)

Standard Configuration
Option

38
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

1.5.

Options List

Options
Option Name
Printer Controller Module (PCL)
Multi Page Description Language
Controller Module (PCL/PostScript)
Fax Communication Board
Keyboard Option
Hard Disk Drive Unit
Expansion Board
Expansion Flash Memory Card, 4 MB
Expansion Flash Memory Card, 8MB
Image Memory (16MB)
Image Memory (64 MB)
Image Memory (128MB)
Accounting Software
Platen Cover
Automatic Document Feeder
Inverting Automatic Document Feeder
2nd / 4rd Paper Tray
3rd Paper Tray
Deluxe Stand (High)
Deluxe Stand (Mid)
Deluxe Stand (Low)
Stand (1-Paper Tray Configuration)
Stand (2-Paper Tray Configuration)
Stand (3-Paper Tray Configuration)
Stand (4-Paper Tray Configuration)
Key Counter Harness Kit

Option Number
Remarks
DA-PC820
Printer Controller for PCL6*
Printer Controller for PCL6/PS3*
DA-MC820
For DP-8020E/8020P* only
DA-FG180
G3 Fax Communication
DA-KB180
Additional Optional Sorting Image Memory
(Minimum 16 MB) is required for the Hard
DA-HD18
Disk Drive to function.
(For additional 800 address book, etc.)
DA-EM600
F-ROM Board (8 MB)
UE-410047
Additional Memory for Fax / Internet Fax
UE-410048
DA-SM16B
For Electronic Sorting
DA-SM64B
DA-SM28B
DA-WA10
For Accounting Function
DA-UC200
Available in Specified Destinations
DA-AS181
DA-AR202
For DP-8020E
DA-DS184
4th Paper Tray is for DP-8020E only.
DA-DS185
3rd Paper Tray is for DP-8020E only.
DA1D18A
For USA and Canada
Note:
DA1D18B
The same Deluxe Stand (DA1D18C) is
used for either 3 or 4 Paper Tray
DA1D18C
Configuration.
DA-DA188-PE
DA-DA189-PE
Available in Specified Destinations
DA-DA190-PE
DA-DA191-PE
DA-KH180

Note:
1. PCL6 is a Page Description Language of the Hewlett-Packard Company.
2. PS3 is a Page Description Language of the Adobe Systems Company.
3. Availability may differ as per destination. Please ask your sales company for details.
Supplies
Part Name
Toner
OPC Drum
Developer

Part Number
DQ-TUJ10K-PU
DQ-TUJ10K-PK
DQ-TU10J-PB
DQ-H60J
DQ-Z60J

Remarks
For PU (USA/Canada, etc.), 10K
For China, 10K
For EU and Other Destinations, 10K
60K
60K

Note:
Availability may differ as per destination. Please ask your sales company for details.

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1.6.

External View

1. Standard Configuration
(For USA Only)
Complies with FDA radiation
performance standards, 21 CFR
Subchapter J

Factory ID
Manufacturer's Name and Address

18.19 in (462 mm)

Top View

21.97 in (558 mm)

Left View

21.54 in (547 mm)

Right View

Front View

For USA, Canada and Europe

Rear View

For Other Destinations

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2. With Optional System Console Configuration

24.76 in (629 mm)

21.97 in (558 mm)

Left View

45.91 in (1166 mm)

39.57 in (1005 mm)

6.61 in (168 mm)

Top View

Right View

Front View

Rear View

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3. Space Requirements With Options

Main Unit

21.93 in (557 mm)

3.94 in (100 mm)

45.67 in (1160 mm)

21.97 in (558 mm)

3.94 in (100 mm)

3.94 in (100 mm)

10.83 in
(275 mm)

16.14 in (410 mm)

3.94 in (100 mm)


40.67 in (1033 mm)

Main Unit + ADF

23.54 in (598 mm)

3.94 in (100 mm)

47.28 in (1201 mm)

21.97 in (558 mm)

3.94 in (100 mm)

3.94 in (100 mm)


10.83 in
(275 mm)

16.14 in (410 mm)

3.94 in (100 mm)


40.67 in (1033 mm)

Main Unit + i-ADF

21.97 in (558 mm)

24.57 in (624 mm)

3.94 in (100 mm)

48.31 in (1227 mm)

10.83 in
(275 mm)

3.94 in (100 mm)

3.94 in (100 mm)

16.14 in (410 mm)

3.94 in (100 mm)


40.67 in (1033 mm)

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1.6.1.

Serial Number Contents

The contents of the 11-digit Serial Number is as follows:


1

10

11

Sequential Production Number


5-Digit Sequential Production Number
00001 ~ 99999 = 1 ~ 99,999 units
A0001 ~ Y9999 = 100,000 ~ 329,976 units
(Letters I and O are skipped)

Model Number and Destination Code (Main Unit)


3-Digit number or alphanumeric representation
(Except Letters I and O )
For Example:
52B = DP-8020E-PU
525 = DP-8020P-PU
51Z = DP-8016P-PU

527 = DP-8020E-PB
521 = DP-8020P-PB
51V = DP-8016P-PB

Production Facility

Production Year
Starting with Year 2001, the last 2-digits of the year is
represented as: A ~ T
A
B
C
D
E
F
G
H
I
J

:
:
:
:
:
:
:
:
:
:

01 (2001)
02
03
04
05
06
07
08
09
10 (2010)

K
L
M
N
O
P
Q
R
S
T

:
:
:
:
:
:
:
:
:
:

11 (2011)
12
13
14
15
16
17
18
19
20 (2020)

G
H
I
J
K
L

:
:
:
:
:
:

July
August
September
October
November
December

Production Month
A
B
C
D
E
F

:
:
:
:
:
:

January
February
March
April
May
June

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1.7.

Sensors
ADF Original Length Sensor 1 (131)

ADF Sensor 1 (131)

ADF Original Length Sensor 2 (131)

ADF Sensor 2 (131)

ADF Sensor 3 (131)


Home Position Sensor (131)

ADF Cover Open


Sensor (131)

Sheet Bypass Sensor 1 (131)

Fuser Unit Sensor (131)


Registration Sensor (131)
Mechanical Counter (821)

Sheet Bypass Sensor 2 (131)


Sheet Bypass Sensor 3 (131)
Sheet Bypass NP Sensor (131)

1st Paper Tray NP


Sensor (131)
1st Paper Tray Upper
Limit Sensor (131)
Toner Waste Container
Sensor (2806)
2nd Paper Tray NP
Sensor (131)

1st Paper Tray Detection


Sensor (131)
2nd Paper Tray Detection
Sensor (131)
2nd Paper Tray Jam Cover
Open Sensor (131)
2nd Paper Tray Paper
Path Sensor (131)

1.8.

2nd Paper Tray Upper


Limit Sensor (131)

Fans and Motors


ADF Motor
(i-ADF: 2601)
(ADF: 1905)

Scanning Motor (316)

Rear Fan (815)


PS Fan (816)
Toner Motor (1503)

Drive Motor (1511)

Lift DC Motor (3132)

Note:
Numbers in parenthesis "(xxxx)" represent the Part Reference Number(s) found in the Parts Manual for
your quick reference.

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1.9.

Clutches and Switches


ADF Roller
Clutch (2324)
Intermediate
Clutch (2632)
Feed 2 Roller
Clutch (2325)
Interlock Switch (227)

Registration Roller
Clutch (694)

Heater Switch (814)

Paper Feed Roller


Clutch (695)

Power Switch (818)

Intermediate Roller
Clutch (694)
Paper Feed Roller
Clutch (695)

1.10. PC Boards
SNS PCB (2832)
CCD Unit (427)

ADF PCB
(i-ADF: 2847)
(ADF: 2846)

PNL1 PCB (2904)


PNL3 PCB (2906)

PNL2 PCB (2905)


PNL4 PCB (2907)
MJR PCB (2902)
Hardware Key (3505)
RLB PCB (2804)
DC PCB (2803)

Sort Memory Board


SPC PCB (2802)
F-ROM Board (2805)
SSN PCB (2910)

HDD (804)

PCL PCB (2807)


WTS PCB (2806)

PS PCB (2901)

FXB PCB (2903)


SC PCB (2801)
CST2 PCB (2908)

Note:
Numbers in parenthesis "(xxxx)" represent the Part Reference Number(s) found in the Parts Manual for
your quick reference.

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2 Disassembling, Cleaning and Replacement


2.1.

General Disassembly
Pertinent Disassembly Instruction sections are shown below.

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2.2.
2.2.1.

Disassembly Instructions
Inverting-Automatic Document Feeder (i-ADF) Unit
(1) Open the ADF Cover (2126).
(2) Remove 4 Silver Screws (B1).

(3) Lift the ADF Input Tray (2201).


(4) Slightly pull the right edge of the ADF Rear
Cover upward.
(5) Release the Latch Hooks.
(6) Remove the ADF Rear Cover (2101).

(7) Lower the ADF Input Tray back in place.


(8) Disconnect the ADF Motor, and Clutch
Harness (2853) from the Clutch.
(9) Remove the Snap Ring (S9).
(10) Remove the ADF Roller (2314) Assembly.

(11) Remove the Snap Ring (S9).


(12) Remove the Clutch (2324).
(13) Remove the Bushing (2321).
(14) Remove the Rear ADF Guide (2311).

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(15) Remove the Snap Ring (S9).


(16) Remove the Pin (2327).
(17) Remove the ADF Shaft (2310).
(18) Remove the ADF Roller (2314).

(19) Remove the Snap Ring (S9).


(20) Remove the Pre Feed Roller Shaft (2316).
(21) Remove the Pre Feed Roller (2018).

(22) Remove 1 Silver Screw (B1).


(23) Remove the ADF Front Cover (2210).
Note:
Release 3 Latch Hooks in the direction as shown
by each arrow.
(24) Remove 4 Screws (X6).
(25) Remove the Upper ADF Guide (2502).

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(26) Remove the Snap Ring (S9).


(27) Remove the Torque Limiter Bushing (2510),
and Torque Limiter Spring (2511).
Note:
When reinstalling the Torque Limiter Assembly,
ensure that the Torque Limiter Spring is placed
into the deeper slot of the Separation Roller.
<Cleaning Torque Limiter Bushing, and Torque
Limiter Spring>
Clean the Torque Limiter Bushing, and Torque
Limiter Spring with a soft cloth, saturated with
Water.
(28) Remove the Separation Roller (2509).
<Cleaning Separation Roller>
Clean the Separation Roller with a soft cloth,
saturated with Water.
(29) Disconnect the Read Point Sensor Harness
(2858), and remove Sensor (131) (Original
Detection Sensor).
(30) Disconnect all Harnesses on the ADF PC
Board.
(31) Remove 2 Screws (X6).
(32) Remove the i-ADF PC Board (2847).

(33) Remove 2 Screws (Y9).


(34) Remove the ADF Motor (2601).

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(35) Remove 6 Screws (X6).


(36) Remove the Sensor Bracket (2120).

(37) Remove 4 Screws (X6).


(38) Remove the Motor Bracket (2610), and Gear
Bracket (2602) Assemblies.
Note:
Apply Molykote EM-50L Grease to all Gears, and
Shafts except to the following: E26S35 Drive Gear
(2604), ADF Motor (2601), and the shafts of Drive
Shaft 2 (2615), and Exit 3 Roller (2515).

< Cleaning ADF Roller, Pre-Feed Roller, Drive


Roller, and Feed 2 Roller>
(1) Open the ADF Cover (2126).
(2) Clean the ADF Roller (2314), Pre Feed Roller
(2018), Drive Roller (2706), and the Feed 2
Roller (2517) with a soft cloth, saturated with
Water.

< Cleaning Exit Roller, and Inverting Feed Roller>


(3) Lift the ADF Input Tray (2201).
(4) Open the ADF Exit Cover (2429).
(5) Clean the Exit 3 Roller (2515), and the
Inverting Feed Roller (2428) with a soft cloth,
saturated with Water.

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2.2.2.

ADF Unit
(1) Open the ADF Cover (1902), and release the
ADF Cover Stopper (2013).
(2) Remove the Pad Cover (2023).
(3) Remove the Separation Rubber (2024).

(4) Remove 2 Screws (X6).

(5) Remove the ADF Cover (1902).


(6) Disconnect the ADF Motor Harness (2848).

(7) Remove the Pick Up Spring (2022).


(8) Remove 2 Snap Rings (G3).
(9) Remove the Clutch (2324).

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(10) Remove 2 Bushings (698).


(11) Remove Roller Holder (2026) Assembly.

Note:
When reinstalling, make sure that the Roller
Holder (2026) Assembly is properly placed on the
ADF Unit.

(12) Remove the Paper Feed Shaft Assembly


(2029).
(13) Remove Paper Feed Roller (2001), and D26 D
Gear (2025).
(14) Remove the Pre Feed Roller (2018), Pre Feed
Shaft (2019), and Pre Feed Gear 1, and 2
(2020, and 2021).

(15) Remove 2 Silver Screws (B1).


(16) Lift cover, and release the Latch Hook then
remove the ADF Rear Cover (1701).

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Note:
When reinstalling the ADF Rear Cover (1701),
make sure to properly route the ADF Harness as
illustrated.

(17) Remove 1 Screw (X6).


(18) Remove the ADF PC Board Cover (1916).

(19) Release the Clamp from ADF Unit.


Note:
Do not cut the Tie-Wrap. Push the release clip on
the side of the clamp to remove it.
(20) Disconnect the ADF Harness (2827) on the ADF
PC Board (CN21).

(21) Remove 2 Silver Screws (B1).


(22) Remove 2 Angle Plate (1801).

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(23) Open the ADF Unit.


(24) Remove 4 Screws (6A).
Caution:
Dont close the ADF Unit subsequent to this step.
(25) Remove the ADF Unit.

(26) Disconnect 5 Harnesses (2848, 2849, 2850,


2851) on the ADF PC Board. (5 connectors)
(27) Remove 2 Screws (X6).
(28) Remove the ADF PC Board (2846).

(29) Release the Harness from the Clamp.


(30) Disconnect 2 Harnesses (2848, 2850).
(31) Remove 7 Screws (X6).
(32) Remove the Motor Bracket (1906) Assembly.

Note:
When reassembling the Motor Bracket (1906)
Assembly, follow the step sequence as illustrated.

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(33) Remove 2 Screws (18).


(34) Remove the ADF Motor (1905).

(35) Remove 2 Drive Belts (1911, 1912).

(36) Remove the S27 Pulley (1910).


(37) Remove the Snap Ring (B9).
(38) Remove the S27 Pulley (1910).

(39) Release the clips, and remove the Switch


(1918).
(40) Remove the Bushing (698).
Note:
Apply Molykote EM-50L Grease to 3 shafts on the
Right Bracket (1914).

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<Turn the ADF upside down>


(41) Detach the Hook, and Loop Fastener on the left
side of the Scanning Pad (1822).
(42) Remove 1 Screw (X6).
(43) Remove the Exit 1 Roller (1812), and P6L8
Bushing (1813).

<Return the ADF to its upright position>


(44) Release 2 Latch Hooks.
(45) Remove the ADF Front Cover (1702).

(46) Release the Harnesses (2849, 2851) from the


Clamp.
(47) Remove 5 Screws (X6).
(48) Remove the Original Tray.

(49) Remove the Timing Actuator (2004).

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(50) Remove the Snap Ring (B9).


(51) Remove the Bushing (698).
(52) Remove the Feed Roller (2010).

<Cleaning the Rollers, and Rubber>


(1) Open the ADF Cover.
(2) Release the Stopper.

(3) Clean the Separation Rubber, Feed Roller, Pre


Feed Roller, and Paper Feed Roller with a soft
cloth, saturated with Water.

<Cleaning the Exit Roller>


(1) Lift the Original Tray.
(2) Clean the Exit Roller with a soft cloth, saturated
with Water.

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<Cleaning the Scanner>


(1) Open the ADF Unit.
(2) Clean the White Guide, Scanning Pad,
Scanning (S) Glass, and Platen (L) Glass with
a soft cloth.
Note:
Ensure that the Clear Film as illustrated by A is not
damaged.

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2.2.3.

Control Panel Unit, Battery


<Replace the Battery>
(1) Remove 1 Screw (Q8).
(2) Remove the Battery Holder (503).

(3) Replace the Battery (504*).


Note:
Ensure that the battery is installed with correct
polarity.
(4) Reinstall the Battery Holder (503), and the
Screw (Q8).

CAUTION

Denotes hazards that could result in minor injury or damage to the machine.

* THIS

PRODUCT CONTAINS A LITHIUM BATTERY. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE.
IMPROPER USE OR REPLACEMENT MAY CAUSE OVERHEATING, RUPTURE OR EXPLOSION RESULTING IN
INJURY OR FIRE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS OF YOUR LOCAL
SOLID WASTE OFFICIALS AND LOCAL REGULATIONS.

Note: The service life of the Battery is approximately 1 year under normal use.

Avertissement

CE PRODUIT CONTIENT UNE PILE AU LITHIUM. REMPLACEZ UNIQUEMENT AVEC LE MME TYPE DE PILE
OU UN TYPE QUIVALENT. UNE UTILISATION OU UN REMPLACEMENT IMPROPRE POURRAIT CAUSER
UNE SURCHARGE, UNE RUPTURE OU UNE EXPLOSION RSULTANT EN DES BLESSURES OU UN
INCENDIE. DBARASSEZ-VOUS DES PILES USES EN RESPECTANT LA RGLEMENTATION LOCALE SUR
LA MISE AU REBUT DES DCHETS SOLIDES.

* Notice: California only:


This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling
may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate

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<Control Panel>
(5) Open the Left Cover.
(6) Remove 2 Silver Screws (S6).
(7) Remove the Left Scanner Cover (101).
(8) Remove 2 Shoulder Silver Screws (X2).
(9) Remove the Right Scanner Cover (132).
(10) Remove 2 Silver Screws (1027).
(11) Slightly lift the Control Panel Assembly (538).

(12) Disconnect the Harness on the PNL1 PC Board


(CN220).
(13) Remove the Control Panel Assembly.

(14) Disconnect all the Harnesses on PNL1 PC


Board.
(15) Release the Harnesses from 2 Harness
Clamps.

(16) Remove the Harness Protection Cover (518).

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(17) Disconnect the Harness on PNL1 PC Board as


illustrated.

(18) Remove 2 Screws (X8).


(19) Remove the PNL1 PC Board (2904).

(20) Remove 8 Screws (X8).


(21) Remove the PNL 2 PC Board (2905) as
illustrated.

(22) Remove 10 Screws (X8).


(23) Remove the PNL 3 PC Board (2906) as
illustrated.

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(24) Remove the LCD Holder (520).

(25) Remove the LCD Module (519).

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2.2.4.

Scanner Unit
(1) Remove the Control Panel Assembly.
(Refer to 2.2.3.)
(2) Remove 4 Shoulder Silver Screws (X2).
(3) Remove the Rear Document Plate (107).
(4) Remove the Platen (L) Glass (106).

(5) Holding by the center, slowly move the Lamp


Base Assembly to the center of the Scanner
Base Frame in the direction shown by the arrow.

(6) Release the Harness.


(7) Release the Latch Hook.

(8) Disconnect 2 Harnesses on the Inverter PC


Board (CN1, and CN2).
(9) Remove the Inverter PC Board (416).

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(10) Slide the Lamp Base Assembly to the right side


as illustrated.
(11) Release the Harness.
Note:
When reinstalling the Harness, confirm that the
Harness is installed as illustrated.

(12) Slide the Lamp Base Assembly to the right side


as illustrated.

(13) Remove the Scanning Lamp (410) as


illustrated.

(14) Remove 8 Screws (Y2).


(15) Remove the CCD Cover (406).

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(16) Remove 2 Screws (X3).


(17) Remove the CCD Assembly (427).
Note:
Before proceeding, mark the position of the CCD
Assembly as illustrated.
If the CCD Assembly is not reinstalled at the same
position, it will affect the copy quality.

(18) Remove 2 Shoulder Silver Screws (X2).


(19) Remove the Rear Scanner Cover (102).

(20) Remove 3 Screws (Y3).

(21) Remove the Synchro Belt (318).

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(22) Disconnect the Harness.

(23) Remove 2 Screws (Y3).


(24) Remove the Scanning Motor (316).

(25) Remove 5 Shoulder Silver Screws (X2).


(26) Remove the Left Document Plate (109).

Note:
When reinstalling the Left Document Plate, ensure
the Scanning (S) Glass is in its original position
against the key as illustrated.

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(27) Clean the White Reference Sheet with a soft


cloth, saturated with Water.

(28) Clean both Mirror 2 (421) with a soft cloth.

(29) Clean the Mirror 1 (415) with a soft cloth.


Note:
1. Clean any dirt or fingerprints with a Dry Cotton
Swab.
2. Do not use Isopropyl Alcohol or any other
Alcohol.

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2.2.5.

Process Unit

Note:
To avoid Toner spill in the machine, follow the steps below before removing the Process Unit.
1. Press "FUNCTION", and "1 SIDED COPY" keys simultaneously.
2. The LCD shows Please wait... for approx. 5 sec. Then it will be ready.
(1) Open the Left Cover.
(2) Open the Front Cover.

(3) Remove the Toner Waste Container (1201).

(4) Remove the Toner Bottle.


Caution:
Do Not install the Toner Bottle before installing
the Process Unit first. If the Toner Bottle is
installed, and turned to the "Locked" position
without the Process Unit installed, the Toner will
spill inside the machine.

<Cleaning Charge Wire>


Slide the Corona Cleaner in, and out 3, or 4 times
slowly, then return the Cleaning Lever Handle to
original position.

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(5) Remove 1 Screw (Y3).


(6) Remove the Connector Cover (203).

(7) Loosen 1 Screw.


(8) Disconnect the Harness.

(9) Remove the Process Unit.


Caution:
To prevent damage to the Process Unit, ensure
that the Left Cover is still open before removing
the Process Unit out of the machine.

(10) Unhook 2 Springs as illustrated.


(11) Disconnect the Harness.

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(12) Turn the OPC Drum Assembly in the direction


of the arrow, and remove.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
Caution:
The OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight, or bright light.
Even if it is a fluorescent lamp, approx.1000 lm/m2
(1000 lx).
(13) Release 3 Latch Hooks, and remove the
Developer Cover.

(14) Remove the Support Pipe (1338).

<Removing the Old Developer, and Toner>


(15) Hold the Developer Unit as illustrated over a
suitable container, and dump the used
Developer, and Toner by rotating the Gear.
(16) Clean the Developer Unit with a soft dry cloth.

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(17) Shake the Developer Bottle thoroughly (approx.


30 seconds).
(18) Pour the developer evenly into the developer unit
by turning the Black Gear as illustrated. Make
sure to empty the bottle.

<Removing the Old OPC Drum>


(19) Remove the OPC Drum Shaft Holder
Assembly.

(20) Remove the Roller Spacer (1409).


(21) Lift the OPC Drum, holding the left side where
the OPC Drum Shaft Holder Assembly was
installed.

(22) Remove 1 Screw (X9).


(23) Remove the Charge Corona Assembly.

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(24) Remove the Charge Grid (1433).

(25) Remove 2 Charge Covers (1432, and 1438).

(26) Draw out the Cleaning Lever Handle (Green)


(1427).
(27) Remove the Charge Cleaning Base (1439).

(28) Remove the Charge Wire Assembly.

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(29) Remove the Pad Base (1441).

(30) Remove 2 Screws (X3).


(31) Remove the Cleaning Blade (1408).
(32) Remove the Front Cleaning Felt (1410), Rear
Cleaning Felt (1411), and 2 Cleaning Sponges
(1412).
(33) Remove the Splash Prevention Sheet (1415).

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2.2.6.

Fuser Unit

CAUTION:
To prevent from getting burned, do not install, remove, clean, or make adjustments when the Fuser Unit
is hot.
(1) Open the Left Cover.
(2) Remove 2 Screws (X8).
(3) Remove the Rear Fuser Cover (1006), and the
Front Fuser Cover (1007).

(4) Disconnect 2 Harnesses.

(5) Remove 2 Screws (Y5).


(6) Remove the Fuser Unit.

(7) Release 2 Harnesses from Latch Hooks.

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(8) Disconnect the Harness.

(9) Remove 2 Screws (X8).


(10) Remove the Upper Fuser Cover Assembly.

<Cleaning Exit 2 Roller>


Clean the Exit 2 Roller with a soft cloth, saturated
with Water.

(11) Unhook 2 Springs.

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(12) Remove 2 Screws (X3).


(13) Release 2 Harnesses.
(14) Remove 2 Screws (X8).
(15) Remove the Exit Roller Cover (1101).

(16) Remove 4 Screws (X7).


(17) Remove the Fuser Roller (1115) Assembly.

(18) Remove 1 Screw (X8).


(19) Remove the Front Lamp Holder (1123).
(20) Remove the Fuser Lamp (1116).

(21) Remove 3 Screws (X8).


(22) Remove the Exit Roller Assembly.

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(23) Remove 2 Screws (X8).


(24) Remove the Finger Base (1108) Assembly.

(25) Remove 5 Separators (1109).


<Cleaning Separators>
Clean the Separators with a Dry soft cloth.

(26) Remove the Fuser Roller (1115) Assembly.

(27) Remove the 2 C-Rings (1113).


(28) Remove the E39 Heat Roller Gear (1112).
(29) Remove the 2 Fuser Roller Bushings (1114).
Note:
Exercise care not scratch the surface of the
Fuser Roller when removing, or reinstalling it.
<Cleaning Fuser Roller>
Clean the surface of the Fuser Roller with a soft
cloth, saturated with Water.

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(30) Remove 2 Screws (X3).


(31) Remove the Thermostat (1120).
(32) Remove 2 Screws (X3).
(33) Remove the Thermal Fuse (1118).
(34) Remove 1 Screw (X1).
(35) Remove the Thermistor Assembly (1125).
<Cleaning Thermostat>
Clean the surface of the Thermostat only with a
Dry soft cloth.
<Cleaning Thermistor Assembly>
Clean the surface of the Thermistor Assembly only
with a Dry soft cloth.
(36) Remove 2 Screws (S6, X8).
(37) Remove the Ground Plate 2 (1024).
(38) Remove the Pressure Roller (1021) Assembly.

(39) Remove the Front Pressure Plate (1019), and


the Rear Pressure Plate (1018).
(40) Remove 2 Pressure Roller Bushings (1020).
Note:
Do not scratch the surface of the Pressure Roller
when removing, or reinstalling it.
<Cleaning Pressure Roller>
Clean the surface of the Pressure Roller with a soft
cloth, saturated with Water.

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2.2.7.
2.2.7.1.

Drive Unit
Drive Motor, and Toner Bottle Motor
(1) Remove 10 Screws (Y3).
(2) Remove the Rear Cover (220).

(3) Remove 1 Screw (Y9).


(4) Remove the Fly Wheels (1555).
Note:
When the Ground Spring Kit (1556) is attached, it
is removed.

(5) Disconnect the Harnesses on the SPC PC


Board (CN719, CN721, and CN723), and Main
Motor.
(6) Release the Harnesses from 5 Harness
Clamps.

(7) Disconnect the Harness.


(8) Remove 2 Screws (Y4).
(9) Remove the Fan (815) Assembly.

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(10) Remove 4 Screws (Y3).


(11) Remove the Main Drive Frame B.

(12) Remove 2 Snap Rings (S9).


(13) Release the Harnesses from 3 Harness
Clamps.
(14) Remove 2 Clutches (694, and 695).

(15) Slide the 1st Paper Tray out of the unit.


(16) Remove 3 Screws (Y3).
(17) Remove the Feed Drive Assembly (1541).

(18) Remove 6 Screws (X8).


(19) Remove the Main Drive Assembly (1540).

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(20) Remove 4 Screws (X8).


(21) Remove the Drive Motor (1511).

(22) Disconnect all the Harnesses on the SPC PC


Board.
(23) Release the Harnesses from Harness Clamps.

Note:
When reinstalling the ILS Harness (SPC PC Board
CN708), ensure that it is secured by the Harness
Clamp as illustrated.

(24) Open the Left Cover.


(25) Remove 2 Silver Screws (S6).
(26) Remove the Left Scanner Cover (101).
(27) Remove 2 Shoulder Silver Screws (X2).
(28) Remove the Right Scanner Cover (132).
(29) Remove 2 Silver Screws (1027).
(30) Remove the Rear Scanner Cover (102).

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(31) Remove 4 Screws (Y3).


(32) Remove the SPC Bracket (926).

(33) Release the Harnesses from Harness Clamps.


(34) Remove 3 Screws (Y3).
(35) Remove the Toner Bottle Motor Unit.

(36) Disconnect the Harness.

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2.2.7.2.

Lift Up Motor, and 3rd Main Motor


(1) Remove 10 Screws (Y3).
(2) Remove the Rear Cover (220).

(3) Remove 4 Silver Screws (1027).


(4) Remove the Rear Paper Tray Cover (3004).
(5) Remove 4 Silver Screws (1027).
(6) Remove the Rear Paper Tray Cover (3004).
(7) Remove 4 Silver Screws (1027).
(8) Remove the Rear Paper Tray Cover (3004).

(9) Disconnect the Harness.


(10) Remove 3 Screws (Y3).
(11) Remove the 3rd Main Motor (3134).

(12) Release the Harnesses from 3 Harness


Clamps.
(13) Disconnect the Harness on the SPC PC Board
(CN706).
(14) Remove 2 Screws (Y3).
(15) Remove the Lift Up Motor (3132).

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(16) Release the Harnesses from 2 Harness


Clamps.
(17) Disconnect the Harness on the CST2 PC Board
(CN774).
(18) Remove 2 Screws (Y3).
(19) Remove the Lift Up Motor (3132).

(20) Release the Harnesses from 2 Harness


Clamps.
(21) Disconnect the Harness on the CST2 PC Board
(CN774).
(22) Remove 2 Screws (Y3).
(23) Remove the Lift Up Motor (3132).

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2.2.8.

Left Cover
(1) Open the Left Cover.
(2) Remove 4 Screws (Y3).
(3) Remove the ADU.

(4) Remove 2 Screws (X8).


(5) Remove the Bias Transfer Guide (701).

(6) Remove the E-Ring (J6).


(7) Remove the BTR Ring Spacer (705).
(8) Remove the BTR 27 Gear (706).

(9) Remove 1 Screw (X8).


(10) Remove the Bias Transfer Roller (711)
Assembly.

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(11) Remove 2 Bias Transfer Roller Bushings


(709).
<Cleaning Bias Transfer Roller>
Clean the surface of the Bias Transfer Roller only
with a soft dry cloth.

<Cleaning Duplex Feed Rollers>


Clean the surface of the Duplex Feed Roller with a
soft cloth, saturated with Water.

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2.2.9.

Bypass Paper Tray


(1) Open the Left Cover.
(2) Remove 2 Screws (X1).
(3) Remove the Duplex Guide (638) Assembly.

(4) Remove 2 Screws (X8).


(5) Remove the Feed Roller (689) Assembly.

(6) Remove the Snap Ring (S9).


(7) Remove the Bushing (642).
(8) Remove the Feed Roller (689).
<Cleaning Feed Roller>
Clean the surface of the Feed Roller with a soft
cloth, saturated with Water.

(9) Remove the Pressure Plate (649).

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(10) Remove 1 Screw (X8).


(11) Remove the Guide (659).
(12) Remove the Separation Roller (658) Assembly.

(13) Remove the Bushing (651).


(14) Remove the Torque Limiter 2 (691).
(15) Remove the Separation Roller (658).
<Cleaning Separation Roller>
Clean the surface of the Separation Roller with a
soft cloth, saturated with Water.

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2.2.10. Paper Feed Module


(1) Slide the 1st Paper Tray out of the unit.

(2) Remove the Snap Ring (H6).


(3) Remove the Pickup Roller (619).
<Cleaning Pickup Roller>
Clean the surface of the Pickup Roller with a soft
cloth, saturated with Water.

(4) Remove the Snap Ring (H6).


(5) Remove the Separation Roller (629) Assembly.
(6) Remove the Torque Limiter 1 (690).
<Cleaning Separation Roller>
Clean the surface of the Separation Roller with a
soft cloth, saturated with Water.

(7) Remove the Snap Ring (H6).


(8) Remove the One-way Clutch (622).
(9) Remove the Feed Roller (623).
<Cleaning Feed Roller>
Clean the surface of the Feed Roller with a soft
cloth, saturated with Water.

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(10) Slide the 2nd Paper Tray out of the unit.


(11) Open the Jam Access Cover (3015).

(12) Remove 3 Screws (Y3, X8).


(13) Remove the Paper Guide (3022).

(14) Remove the Snap Ring (H6).


(15) Remove the Separation Roller (629) Assembly.
(16) Remove the Torque Limiter 1 (690).
<Cleaning Separation Roller>
Clean the surface of the Separation Roller with a
soft cloth, saturated with Water.

(17) Remove the Snap Ring (H6).


(18) Remove the One-way Clutch (622).
(19) Remove the Feed Roller (623).
<Cleaning Feed Roller>
Clean the surface of the Feed Roller with a soft
cloth, saturated with Water.

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(20) Remove the Snap Ring (H6).


(21) Remove the Pickup Roller (619).
<Cleaning Pickup Roller>
Clean the surface of the Pickup Roller with a soft
cloth, saturated with Water.

<Cleaning Intermediate Roller>


Clean the surface of the Intermediate Roller with a
soft cloth, saturated with Water.

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2.2.11.

PC Boards, and Power Supply PC Boards


<SC PC Board>
(1) Remove the Rear Cover, and Lower Rear
Cover (Refer to 2.2.7.2.).
(2) Remove 1 Screw (Y3).
(3) Remove the LAN Spring (812).

(4) Remove the Process Unit (Refer to 2.2.5.).


(5) Slide the 1st Paper Tray out of the unit.
(6) Remove 2 Screws (Y3).
(7) Remove the Front Cover 1 (211).

(8) Remove 4 Silver Screws (1027).


(9) Remove the Right Cover (216).

(10) Remove 1 Screw (Y3).


(11) Remove the Ground Plate (947).

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(12) Disconnect all the Harnesses on the SC PC


Board.
(13) Remove 8 Screws (Y3).
(14) Remove the SC PC Board (2801).

<SPC PC Board>
(15) Disconnect all the Harnesses on the SPC PC
Board.
(16) Release the Harnesses from Harness Clamps.

Note:
When reinstalling the ILS Harness (SPC PC Board
CN708), ensure that it is secured by the Harness
Clamp as illustrated.

(17) Remove 2 Harness Clamps (3805).


(18) Remove 6 Screws (Y3).
(19) Remove the SPC PC Board (2802).

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<Power Supply PC Boards>


(20) Remove the Inner Cover (219).

(21) Remove 6 Screws (Y3).


(22) Remove the Right Bracket (803).

(23) Remove 6 Screws (X3).


(24) Remove the PS Cover (801).
Note:
When reinstalling the PS Cover, ensure that the
PS Cover is installed into the Ground Plate as
illustrated.

(25) Disconnect the Fan Harness.


(26) Remove 2 Screws (X3).
(27) Remove the Fan (816) Assembly.

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(28) Disconnect all the Harnesses on the PS PC


Board.
(29) Release the Harnesses from Harness Clamps.
(30) Remove 2 Screws (X3).
(31) Remove the PS PC Board Assembly.

(32) Remove 3 Screws (Y3), and 3 Screws (X3).


(33) Remove the PS Bracket (802).

(34) Remove 9 Screws (Y3).


(35) Remove the PS PC Board (2901).

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2.2.12. LSU Unit


(1) Remove the PS PC Board Assembly.
(Refer to 2.2.11.)
(2) Disconnect 3 Harnesses.

(3) Release the Harnesses from Harness Clamps.

(4) Remove 3 Screws (X3).


(5) Remove the LSU Unit (829).

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2.2.13. Filter
(1) Remove the Rear Cover (Refer to 2.2.7.).
(2) Remove the Ozone Filter (825).

(3) Remove the Filter Holder (824).

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2.3.

Hardware Identification Template


Ref. No.

Part No.

Figure

Remark

18

XYN3+F6FJ

Screw

62

XTB3+6JFJ

Screw

1N

XTB4+8JFJ

Screw

3F

XYN3+F5FJ

Screw

5M

XYN3+F4FJ

Screw

5Z

XUC6VM

E-Ring

6A

XTB3+12GFJ

Screw

B1

DZPB000007

Silver Screw

B4

XTB3+8JFI

Blue Screw

C2

DZPB000020

Screw

E8

XTW3+10SFJ

Screw

F7

XSN4+W10FN

Silver Screw

G6

FFPFJ0039B

Snap Ring

H7

FFPFJ0041B

Snap Ring

J6

XUC3VM

E-Ring

J7

XUC4VM

E-Ring

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Ref. No.

Part No.

Figure

Remark

J8

XUC7VM

E-Ring

K5

XUC5VM

E-Ring

K9

FFPFJ0043B

Snap Ring

M2

DZPA000064

Thumb Screw

Q8

XTB3+8GFN

Screw

S6

DZPA000086

Screw

S9

FFPFJ0033B

Snap Ring

W9

XTB3+12JFJ

Screw

X1

XTB3+10GFJ

Screw

X2

DZPA000089

Screw

X3

XYN3+F8FJ

Screw

X4

XTB3+20GFJ

Screw

X6

XTB3+8JFJ

Screw

X7

XYN3+F14FJ

Screw

X8

XTB3+8GFJ

Screw

X9

XTB3+8FFJ

Screw

Y1

XTW3+8PFJ

Screw

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Ref. No.

Part No.

Figure

Y2

XTB3+6FFJ-RP

Screw

Y3

XTW3+6LFJ

Screw

Y4

XTB3+32GFJ

Screw

Y5

XSN3+W10FJ

Screw

Y6

XTW3+6LFJR

Screw

Y7

XNC3FJ

Nut

Y8

XTN3+10GFJ

Screw

Y9

XYN4+F8FJ

Screw

Y10

XYN4+F6FJ

Screw

Y11

XSB4+10FN

Screw

Remark

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3 Maintenance, Adjustments and Check Points


3.1.

Preventive Maintenance
Preventive maintenance is performed at specific intervals, and consists of machine
cleaning, and parts replacement.
It is essential to perform these service activities properly, and at the specified intervals
for customer satisfaction.
The purpose of this service is to maintain machine performance, and image quality.
- You should prepare the replacement parts, and cleaning tools beforehand.
- After completing the preventive maintenance, discard the used parts, and
packaging in accordance with local regulations, and clean the surrounding
area.
- Before servicing the equipment, turn the power switches Off, and disconnect
the power cord from the wall outlet.
- Before using solvents such as IPA (Isopropyl alcohol), put on rubber gloves,
and wear eye protection.
1

Timing
- Perform the preventive maintenance in accordance with the Preventive
Maintenance Check List (refer to 3.4) in the service manual.

Cleaning the Rollers


- Rollers should be cleaned with water, and a soft cloth.
- Use the IPA (Isopropyl Alcohol) sparingly.

Disassembly and Adjustment Precautions


CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF
position, and then unplug the AC Power Cord from the wall outlet
before disassembling the machine. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first
before unplugging the AC Power Cord.)
- After taking the unit apart, do not attempt to operate the machine.
- When operating the machine with covers removed, be careful, and avoid clothing
from being caught by moving components.
- While the electricity is applied to the unit, do not connect nor disconnect the
connectors on any PC Board.
- When handling the drum, follow the precautions listed in section 3.3.
- Ensure to use correct screws.
- Use toothed lock washers for the installation of ground wires to ensure electrical
continuity.
- To reassemble, reverse the sequence of disassembly, unless otherwise specified.
- Blown fuses should only be replaced with fuses of the same specified rating.

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Laser Handling Precautions


The optical laser system employed by this photocopier is completely sealed by
a protective housing, and an external cover. Therefore, the laser beam will not
stray or leak during photocopying operation.
However, when servicing the photocopier, take the following precautions:
1. Do not insert any screwdrivers, or other tools that have high reflective
properties into the laser's path.
2. .Before servicing the machine, remove watches, rings, or other metallic
objects that you may be wearing. (This is to avoid the danger of the laser
striking the eye by reflecting off the metallic objects being worn.)
Since the laser beam cannot be seen with the naked eye, for maximum
safety, please follow the above precautions.

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3.2.

Required Tools

No.
Tools
1 Soft Cloth
2 Isopropyl Alcohol
3 Phillips Screwdriver (#2)
4

Stubby Phillips Screwdriver (#2)

Slotted Screwdriver (3/32 in)

Tweezer

3.2.1.

Preventive Maintenance Method

Memory Data

Important
Action
Check

Auto Document
Feeder (ADF)

Check &
Clean

Scanner Unit

Transmitter Unit

Mirrors

Check &
Clean
Check &
Clean
Check &
Clean

Inspection Items

Gears, Rollers Shafts Check &


Grease
Timing Belts
Check &
Clean

No.

No.
Tools
7 Pliers
8 Cotton Swab
9 Brush
KS-660 - Conductive Grease
10 (Available from Shin-Etsu Silicones of America, Inc.
URL: http://www.shinetsusilicones.com)
Molykote EM-50L Grease
11 (Available from Dow Corning,
URL: http://www.dowcorning.com)

Part Description

Check

Comments
1. Print the RAM DATA for reference, and as a precaution.
2. After completing the task(s), print, and compare the RAM
DATA with the previously printed one.
1. Clean the Rollers, and Separation Rubber with a Wet soft
cloth (Water).
Note:
For stubborn toner accumulation, wipe with a soft cloth
saturated with Isopropyl Alcohol first, then follow up with
a soft cloth saturated with water.
1. Clean the Scanning Glass, or White Reference Sheet with
Isopropyl Alcohol when required.
1. Remove any foreign obstacles.
2. Clean the Rollers with a Wet soft cloth (Water).
1. Do not touch the surface of the Mirrors with your hands.
2. Clean any dirt, or fingerprints with a Dry Cotton Swab.
Note:
Do not use any type of Alcohol.
1. Check the Harnesses.
2. Check the Connectors.
3. Check the Screws. If required, replace consumable parts.
1. Check, and grease the required Gears, and Shafts.
1. Check for belt looseness, or abrasion.
2. Adjust the Idle Pulley.

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3.3.

Preventive Maintenance Points


3 4 5

i-ADF

8 11 9 10 6

ADF

12

16

7
15
13
14
43
42
37, 39
36, 38, 41
40
27
26

44

DETAIL A

27
45

25
22

20

17
18, 19
23, 24
21
20
17
18, 19
21
20
17
18, 19
21
20
17
18, 19

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29

30

31

28
35
32, 33, 34

DETAIL A

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3.4.

Preventive Maintenance Check List

The chart outlined below is a general guideline for maintenance.

No.

Mechanical Parts

Ref.
No.

Cleaning
Cycle
Method
(Sheet)

Replacement/Adjustment
Cycle
Procedure
(Sheet)

Ref.
Counter

i-ADF Unit
Refer to
2.2.1.

F7-08

Refer to
2.2.2.

F7-08

Refer to
2.2.4.

F7-04

Refer to
2.2.10.

F7-12/-13/14/-15

Refer to
2.2.9.

F7-11

Refer to
2.2.8.

F7-02

Refer to
2.2.5.

F7-10
F7-06

ADF Roller

2314

60K

Water 1

120K

Pre Feed Roller

2018

60K

Water 1

120K

Separation Roller

2509

60K

Water 1

120K

2510

60K

Water 1

120K

Torque Limiter
Bushing
Torque Limiter
Spring
ADF Unit

2511

60K

Water 1

120K

Exit 1 Roller

1812

60K

Water 1

White Sheet

1814

60K

Water 1

Feed Roller

2010

60K

Water 1

Water 1

120K

60K
120K

60K

Water 1
Dry soft cloth

60K
60K
60K
60K

Pre Feed Roller

2018

60K

10

Separation Rubber

2024

11

Paper Feed Roller

2001

60K

12

Scanning Pad
1822
Scanner Unit
Mirror 1
415
Mirror 2
421
Platen (L) Glass
106
Scanning (S) Glass
110
2nd, 3rd & 4th Paper Trays

13
14
15
16

17 Pickup Roller

619

60K

Water 1

120K

18 Separation Roller

629

60K

120K

19 Torque Limiter 1

690

Water 1
-

120K

120K

20 Feed Roller

623

60K

Water

21 Intermediate Roller

3104

60K

Water 1

22 Feed Roller

689

60K

Water 1

120K

23 Separation Roller

658

60K

120K

24 Torque Limiter 2
25 Registration Roller
Bias Transfer Unit
26 Bias Transfer Roller
(BTR)
27 Duplex Feed Roller
Process Unit
- Developer
28 OPC Drum

691
601

60K

Water 1
-

120K
-

711

60K

Dry soft cloth

120K

735

60K

Water 1

1403

Sheet Bypass

60K
60K

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No.

Mechanical Parts

Ref.
No.

29 Charge Corona Case 1444


30 Charge Wire
1443
31
32
33
34
35

Cleaning Blade
Front Cleaning Felt
Rear Cleaning Felt
Cleaning Sponge
Splash Prevention
Sheet
Fuser Unit

1408
1410
1411
1412
1415

Cleaning
Cycle
Method
(Sheet)
60K
10K
By Customer
-

Replacement/Adjustment
Ref.
Cycle
Counter
Procedure
(Sheet)
Refer to
F7-07
2.2.5.
60K
60K
60K
60K
60K
60K

36 Fuser Roller

1115

60K

Water 1

120K

37 Pressure Roller

1021

60K

240K

38 Fuser Roller Bushing


39 Pressure Roller
Bushing
40 Thermistor
Assembly
41 Fuser Lamp
42 Separator

1114
1020

Water 1
-

120K
240K

1125

60K

Dry soft cloth

120K

1116
1109

60K

Dry soft cloth

240K
120K

43 Exit 2 Roller

1104

60K

Water 1

Main Unit
44 Ozone Filter
45 Toner Spill Tray

825
1202

60K

Refer to
2.2.6.

F7-02

Refer to
2.2.13.

F7-02

240K
-

Note:
1. Wet Cloth represents a soft cloth saturated with water.
For stubborn toner accumulation, wipe with a soft cloth saturated with Isopropyl Alcohol first, then
follow up with a soft cloth saturated with water.
2. The Maintenance Cycle is based on the Counter Information for each individual module.
To verify the counter information, print the Total Counter List using the Service Mode: F7 - Electronic
Counter - 00 (List Print).
3. Cleaning, Replacement, and Adjustment Cycle (Sheet) are based on using Panasonic's recommended
standard paper, and supplies. These cycles may vary with the kind of paper used, Paper size,
orientation, print duty, continuous/interval print, and/or ambient conditions.
Total Counter View Mode on the LCD
The Total Counter can be displayed on the Panel Display by pressing "COPY SIZE", and "PAPER TRAY"
keys simultaneously in Standby mode for quick reference.

TOTAL COUNTER
1234
LCD Display Brightness Adjustment
To adjust the brightness of the LCD display, press and while holding down the "CLEAR" key, keep
pressing the "ORIGINAL SIZE", or the "COPY SIZE" key until the desired brightness is achieved.
ORIGINAL SIZE: Dimmer
COPY SIZE
: Brighter

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3.5.

Resetting the P/M (Preventive Maintenance) Counter

When the machine reaches the preset P/M Cycle, it will show "Call for P/M", or "Replace The Toner Waste
Container" on the LCD Display. The PM Counter can be reset by following the procedures below.

3.5.1.

"Call for P/M" (Default: 120K)

1. Perform the P/M (Preventive Maintenance). Refer to Section 3.3, and 3.4.
2. Press FUNCTION, ORIGINAL SIZE, and 3 keys sequentially to enter the Service Mode.
3. Enter the Copy Service Mode F5-70 (PM Cycle), and change to the desired value.
4. Press FUNCTION, and CLEAR keys simultaneously to exit the Service Mode.

3.5.2.

"Call for P/M ADF" (Default: Not Set)

1. Perform the P/M (Preventive Maintenance). Refer to Section 3.3, and 3.4.
2. Press FUNCTION, ORIGINAL SIZE, and 3 keys sequentially to enter the Service Mode.
3. Enter the Copy Service Mode F5-87 (ADF PM Cycle), and change to the desired value.
4. Press FUNCTION, and CLEAR keys simultaneously to exit the Service Mode.

3.5.3.

U14 "Replace The Toner Waste Container"

A. Blinking Maintenance, and Toner Waste Container Indicators


Upon detecting that the Toner Waste Container is full, the machine will complete the current job, and
stop operating.
A blinking Maintenance, and Toner Waste Container Indicators will appear on the display.
To continue using the machine temporarily while waiting for the Service Technician, press any key
(up to 100 additional copies can be made).
B. Steady Maintenance, and Toner Waste Container Indicators
Upon reaching the 100 copies, the machine stops, and will not allow further operation until the Toner
Waste Container is replaced.
Replace the Toner Waste Container. (Refer to Section 2.2.5.)

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3.6.

Lubrication Point List

This information is used for routine Preventive Maintenance (PM) calls to ensure the highest degree of
reliability. Inspect the following areas, and lubricate as required. The inspection interval is usually 120K
copies, or more, however the interval may be reduced due to environmental conditions.
Ref.
No.
Automatic Duplex Unit
Mechanical Parts

Pinch Timing Roller

Grease

Lubrication Point

712

KS-660
Bias Transfer
Bushing

709

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3.7.

Updating the Firmware

The Quickest, and Most Easiest Method of Updating the Firmware is to use the Network Firmware
Tool (FUP) using Ethernet LAN Port, and a Crossover Cable.
The Network FUP Tool version must be 3.XX, or higher, and it can be found on the Panasonic Document
Management System CD-ROM included with the main unit, or on the CD-ROM included with the PCL, or
PS/PCL options.
Refer to the Firmware Update Operation Instructions, Service Notes (8.1.) for additional details.

3.7.1.

Firmware Configuration

A. Hardware Configuration
This machine is controlled by two (2) CPUs which are located on the System Control (SC) PC Board,
and the Scanner Printer Control (SPC) PC Board.

SC PC Board

Standard
Configuration
On Board

PC
Ethernet Port

F-ROM
CPU

4 MB

(A)
(1)
Program

With PCL Option


Configuration
(B)
(2)
Program

With PS Option
Configuration
(D)
(5)
Program

4 MB

4 MB

4 MB

PC
USB Port

Slot 1
FRM
PCB
8 MB

Flash Memory
Card
4 MB or 8 MB

(C) 8MB
(3)
Program
2 MB
(a)

(E) 8MB
(6)
Program
(a)
4 MB

(4)

(7)
Font
4 MB

(b)

Font
4 MB

(b)

Slot 2

Not
Used

SPC PC Board
F-ROM
CPU

512 KB

Scanner Control Program


Printer Control Program

B. SC PC Board Firmware
The 4 MB Program Memory (F-ROM) is integrated on the SC PCB. An Optional Expansion 8 MB
Program Memory (FRM8 PCB) can be installed into SLOT 1.
The Firmware to be written into the 4 MB onboard, and the 8 MB of SLOT 1 depends upon the
configuration of the Standard, PCL, or PS Options.
(1) Standard
The Standard Program (1) is only written into the 4 MB onboard, which is assigned as ROM
Code (A).
(2) For PCL Option
The PCL Control Program (2) must be written into the 4 MB onboard, which is assigned as ROM
Code (B). The PCL Control Program (3), and PCL Font data (4) are written into the 8 MB in the
SLOT 1. The Firmware (3), and (4) are assigned as ROM Code (C).
When using 8 MB Flash Memory Card, the 8 MB Program (C) can be written onto one card.

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When using 4 MB Flash Memory Card, the 8 MB program (C) must be divided onto 2 cards, one 4
MB card for the PCL Control Program (3), and one 4 MB card for the PCL Font data (4).
(3) For PS Option
The PS Control Program must be written into the 4 MB onboard, which is assigned as ROM Code
(D). The PS Control Program (6), and (7) are written into the 8 MB in the SLOT 1.
Both Firmwares (6), and (7) are assigned as ROM Code (E).
When using 4 MB Flash Memory Card, the 8 MB program (E) must be divided onto 2 cards, one 4
MB card for the PS Control Program (6), and one 4 MB card for the PS Control Program (7).
C. SPC PC Board Firmware
The 512 KB Program Memory (F-ROM) is integrated on the SPC PCB. The Programs for Scanner
Control, and Printer Control are saved on the Board. The Firmware is transferred as Serial Data from
the SC PCB.
D. Firmware Updating Ports
Three (3) types of Ports are available for updating the firmware.
(1) Ethernet LAN Port (The Quickest, and Most Easiest Method)
The machine's Firmware can be updated from a PC via Local Area Network (LAN). Refer to the
Firmware Update Operation Instructions, Service Notes (8.1.) for additional details.
(2) USB Port (Alternate)
The machine's Firmware can be updated from a PC via USB Port. The Master Firmware Card can
also be created from a PC using the USB Port. Refer to the Firmware Update Operation
Instructions, Service Notes (8.1.) for additional details.
(3) Flash Memory Card (Alternate)
The machine's Firmware can be updated using the Master Firmware Card. The Master Firmware
Card can be created by copying the Firmware from an existing machine's SC PCB using a 4 MB, or
8 MB Flash Memory Card.
To update the SC, SPC, and PNL PCB, 3 Flash Memory Cards are required for the Standard
configuration, or 5 Flash Memory Cards for the PCL, or PS/PCL configuration.

3.7.2.

Updating through a LAN Port (The Quickest, and Most Easiest Method)

The firmware code can be easily updated when the main unit is connected to a LAN.
The Network Firmware Update Tool can also be used by connecting to the machine using a crossover
cable, if the unit is not connected to a LAN.
1) Install the Network Firmware Update Tool to your PC
The option CD-ROM includes the Network Firmware Update Tool, and the Main Unit Firmware Code.
Please refer to the following Operating Instructions to install the Network Firmware Update Tool.
The installation password is "workio".
Operating Instructions:
\xFirmware\Tools\NwFirmup\NwFirmup OI.pdf (Refer to the NW Firmware Update Tool OI on the CD)
Setup:
\xFirmware\Tools\NwFirmup\Setup\Setup.exe
2) Preparing the Firmware Code
Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.

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Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Firmware Upgrade
Make sure the unit's Key Operator Password is the same as the tool's password.
Make sure the unit is in an idle state (e.g. not making copies, not printing, etc.).
4) Upgrading the Main Unit's Firmware Code
Start the Network Firmware Update Tool, and select the following Firmware Code Folders in the
C:\Panasonic\Panasonic-FUP\Data folder, and then follow the display instructions to upgrade the
Main Unit's Firmware Codes.
Parent Firmware File Folder
\ DP-8016_8020_PU_xxxxxx

Sub Firmware File Folder

\ SC_STD \ DP-LL80AxVxxxxx_xx
\ SC_PCL \ DP-LL80BxVxxxxx_xx
\ SC_PS \ DP-LL80DxVxxxxx_xx
\ SPC \ LL80-SPCAxVxxxxxx

Transferring Order
1
1
1
2

When you select the Parent Folder, the following


Firmware Type window appears. Proper Sub File Folders
are selected automatically by selecting the Firmware
Type.
The transferring order is set up automatically.

Note:
1. Manual mode must be used, when updating the designated version of the firmware, or changing
the type of the firmware.
Please refer to the Section 2.2, "Setting up the Network Firmware Update Tool, File Selection
Tab" of the Operating Instructions.
2. While updating the firmware code, the display may become garbled, however, it will return to
normal upon completion of the firmware update.
3. If the firmware update fails, and the unit does not boot up, the Network Firmware Update Tool will
not be able to transfer the firmware code. If this occurs, please refer to the next section "Updating
through the USB Port", and use the Local Firmware Update Tool to recover the unit.
4. The suffix "_xx" for the Folder Name, or File Name may not exist depending on the destination
location.

3.7.3.

Updating through the USB Port (Alternate Method)

If the device is not connected to the LAN, upgrade the firmware code using the USB Port.
1) Install the Local Firmware Update Tool to your PC
The option CD-ROM includes the Local Firmware Update Tool, and the Main Unit Firmware Code.
Please refer to the following Operating Instructions to install the Local Firmware Update Tool.
Operating Instructions:
\xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the Local Firmware Update Tool OI on the CD)
Setup:
\xFirmware\Tools\Firmup\Setup\Setup.exe
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2) Preparing the Firmware Code


Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Firmware Upgrade
Important: DO NOT connect the USB Cable yet.
Enter into Test Mode F9-07-01 to enable the unit to accept the programming code from the USB Port.
Now connect the USB Cable between the Unit, and PC.
4) Upgrading the Main Unit's Firmware Code
Start the Local Firmware Update Tool, and select the following Firmware Code Parent File Folder in
the C:\Panasonic\Panasonic-FUP\Data folder, and select the Firmware Code Type then follow the
display instructions to upgrade the Main Unit's Firmware Codes.
You must process each firmware file separately in this manner, and sequence.
Parent Firmware File Folder
\ DP-8016_8020_PU_xxxxxx

Sub Firmware File Folder

Firmware File

\ SC_STD \ DP-LL80AxVxxxxx_xx DP-LL80AxVxxxxx_xx.bin


\ SC_PCL \ DP-LL80BxVxxxxx_xx DP-LL80BxVxxxxx_xx.bin
\ SC_PS \ DP-LL80DxVxxxxx_xx
\ SPC \ LL80-SPCAxVxxxxxx

DP-LL80CxVxxxxxa_xx.bin
DP-LL80CxVxxxxxb.bin
DP-LL80DxVxxxxx_xx.bin
DP-LL80ExVxxxxxa_xx.bin
DP-LL80ExVxxxxxb.bin
LL80-SPCAxVxxxxxx.bin

Transferring
Order
1
1-1
1-2
1-3
1-1
1-2
1-3
2

When you select the Parent Folder, the following Firmware Type
window appears. Proper Firmware Files are selected automatically by
selecting the Firmware Type.
The transferring order is set up automatically.

Note:
1. While updating the firmware code, the display may become garbled, however, it will return to
normal upon completion of the firmware update.
2. Please refer to the service manual for additional details.
3. The suffix "_xx" for the Folder Name, or File Name may not exist depending on the destination
location.

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3.7.4.

Updating the Firmware using the Master Firmware Card (Alternate method)

1. Before starting, print the F5/F6 Parameters List (Copy Service Mode F9-03-00).
2. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
3. Install the appropriate Master Firmware Card into the machine.
4. Turn the Power Switch on the Right Side of the machine to the ON position.
5. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
6. Perform the Copy Service Mode F9-07-00 (Update From Master Card).
7. The firmware is copied into the machine.
8. After the update is completed, the machine reboots itself, and returns to standby.
9. Turn the Power Switch on the Right side of the machine to the OFF position.
10. Remove the Master Firmware Card from the machine.
11. Turn the Power Switch on the Right Side of the machine to the ON position.
12. Reprogram the F5 & F6 Parameters according to the lists printed in Step 1 above if the settings are
other than factory default.
Note:
After the update is completed, the machine reboots itself, and returns to standby mode.
Repeat the above steps if there are additional firmware code files to be updated.
Confirm that the update was successfully completed by checking the Firmware Version with F9
Parameters F9-02-xx.
Caution:
If the unit does not boot up properly in step 8, refer to Service Manual 3.7.8. (Firmware Emergency
Recovery)
3.7.4.1. Creating a Master Firmware Card
A. Utilizing the Firmware Update Kit
1) Install the Local Firmware Update Tool to your PC
The option CD-ROM includes the Local Firmware Update Tool, and the Main Unit Firmware Code.
Please refer to the following Operating Instructions to install the Local Firmware Update Tool.
Operating Instructions:
\xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the Local Firmware Update Tool OI on the CD)
Setup:
\xFirmware\Tools\Firmup\Setup\Setup.exe
2) Preparing the Firmware Code
Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Programming Master Firmware Card
Important: DO NOT connect the USB Cable yet.
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
2. Insert/Remove the Flash Memory Card (4 MB, or 8 MB) into/from the machine.
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3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
5. Perform the Update Program Card Mode F9-09 (Update Program Card).
The unit is now ready to accept the firmware code from the USB Port.
Now connect the USB Cable between the Unit, and PC.
(Refer to the Local Firmware Update Tool OI on the CD)
Repeat the above steps if there are additional master firmware cards to be programmed.
B. Copying the Firmware from an Existing Machine using a Flash Memory Card (4 MB, or 8 MB)
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
2. Install a Flash Memory Card (4 MB, or 8 MB) into the machine.
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
5. Perform the Copy Service Mode F9-08 (Program Backup).
6. The firmware is copied into the Flash Memory Card.
7. After the backup is completed, press "STOP" first, and then press "FUNCTION" + "CLEAR" keys
simultaneously to return to standby.
8. Turn the Power Switch on the Right side of the machine to the OFF position.
9. Remove the Master Firmware Card that you just created from the machine.
10. Turn the Power Switch on the Right Side of the machine to the ON position.
11. Use this Master Firmware Card to update the firmware on other machines.
3.7.4.2. Erasing the Master Firmware Card
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
2. Install the Master Firmware Card into the machine.
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
5. Perform the Service Mode F9-09 (Update Program Card).
6. After the Flash Memory Card is erased, machine prompts READY TO PROGRAM PRESS SET TO
START. Press STOP.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.
8. Turn the Power Switch on the Right side of the machine to the OFF position.
9. Remove the blank Flash Memory Card from the machine.
10. Repeat from Step 2 above if you are erasing another Master Firmware Card.

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3.7.5.

User Authentication Function Confirmation (Specified Destinations only)

If your customer requires User Authentication, and/or Via Fax Server, setup the feature(s) by referring to the
Operating Instructions (For User Authentication).

3.7.6.

Notice after installing the HDD option

After the Hard Disk Drive Unit is installed, to prevent a Scan Disk Function from being performed (similar
to Windows OS when the power is abruptly interrupted), it is important to follow the step sequence below
when turning OFF the Power Switch on the machine.
1. If the machine is in the "ENERGY SAVER (Shutdown Mode)", you may turn the Power Switch on
the Right Side of the machine to the OFF position. If it is not in the "ENERGY SAVER (Shutdown
Mode)", continue to step 2 below.
2. Press "FUNCTION", and "ENERGY SAVER" keys simultaneously first.
3. Wait approximately 10 seconds while the machine writes the closing status onto the Hard Disk Drive
Unit, and advances into ENERGY SAVER MODE.
4. Turn the Power Switch on the Right side of the machine to the OFF position.
5. Unplug the AC Power Cord. (During a Lightning Storm, to prevent electrocution disconnect the
Telephone Line Cable first before unplugging the AC Power Cord, if the Fax option installed.)
6. After finishing the installation of the Hard Disk Drive, please go over the above Power Down
procedure with the customer to avoid the Scan Disk Function from being performed (indicated by
SCANNING HARD DISK message on the display), and customer inquiries related to abrupt Power
Off.
7. Reconnect the Telephone Line Cable if it was disconnected.

3.7.7.

Firmware Emergency Recovery

The easiest method to recover the firmware in an Emergency Recovery routine is to either use the Local
Firmware Update Tool software by selecting the Independent File method, or using the Master Firmware
Flash Card method (2 Flash Cards required).
Whichever method you select, it is easier to restore the machine's firmware to the Standard (AAV) Type
first as it only requires 2 files to bring the machine to initial working condition. (Install the files in this
order: SC, and SPC).
After recovering, if optional PCL, or PS/PCL firmware is required, use the Network Firmware Update
Tool, or the Local Firmware Update Tool to update the firmware to the required level.
If the unit does not boot up properly, follow the steps below:
1. Turn the power Off (use the power switch on the right side of the unit).
- Before proceeding to the next step, you must prepare either the Local Firmware Update Tool, or
create the Master Firmware Flash Cards (read the appropriate sections first).
- If using the Master Firmware Card, insert the Master Firmware Flash Cards in the unit.
2. Turn the power On while holding the ENERGY SAVER key.
3. When the green lamp on the front panel turns On, release the ENERGY SAVER key.
- If using the Master Firmware Card, the unit will start updating the Firmware code files
automatically.
The unit is now ready to accept the firmware code from the USB Port, or Master Firmware Card.
Repeat the above steps if there are additional firmware code files to be updated.

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3.7.8.

Firmware Version
SC

DP-LL80 A A Vxxxxx (a) PU (AU)


Destination Code (Fax)
AU : USA/Canada
AB : UK
Destination Code (Copier)
PU : USA/Canada
PB : UK
Division Soft
(When it is divided into (a) and (b))
Firmware Version (V1xxxx)
Language Code
A : A-English, C-French & Spanish
c : French, German, Italian, Dutch,
Portuguese, Spanish, English & Greek
d : French, German, Swedish, Norwegian,
Danish, Finnish, Turkish & English
e : French, German, English, Polish,
Hungarian, Czech & Russian
j : English & Korean
k : English & Taiwanese
n : English & Chinese
Firmware Type
A : Standard
B, C, D, E : Optional
Model Number

SPC

LL80- SPC

A A Vxxxxx
Firmware Version (V1xxxx)
AA: Fixed
SPC

Model Number

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Part Item

OPC Drum &


Developer

Corona Wire
Process Unit

Toner Density
Sensor

LSU
SC PC Board

10
11

12

13
14

Installation Main
Cleaning Optics
Process Unit
Toner Spill Tray
Replace
Scanning Lamp
Platen Glass
OPC Drum
Developer

Work

1
2
3
4
5
6
7
8

No.

2
2
1

Toner
Spill
Tray
Clean

Process
Optics
Unit
Clean
Clean

4
1

3
4

5
2

4
5

LSU
Image
PWM
OPC
Print
LSU
PWM
Density
TDC
Adj.
Counter Pattern
F5/F6 Adj. F6-49
Adj.
Adj.
F6-39 (Note 4) (Note 1)
Reset
Print
/50/51
F8-09
(Note 3)
F8-14
F8-18
(Note 2)
3
4
1
2
3
2
2
3
2
2
3
2
1
5
4
3
3
2
1

Input F5/F6 Parameter

Replace Developer

Remark

3.8.

Adjustment

When the following items are replaced or cleaned, perform adjustments in the correct order.

DP-8020E/8020P/8016P

Copy Quality Adjustment Procedure (Order)

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Note:
1. Print F5/F6
1) Press FUNCTION, ORIGINAL SIZE, and 3 keys sequentially to enter the Service Mode.
2) Press the "9" key to enter the F9 Mode (Unit Maintenance).
3) Press the "START" key.
4) Press "3", and "SET" keys.
5) Press "V", or "/\" arrow keys to select "00 F5/F6 PARAMETERS", and press "SET" key.
6) Prints the memory contents of the F5, and F6 modes.
2. Contrast Adjusting
1) Press FUNCTION, ORIGINAL SIZE, and 3 keys sequentially to enter the Service Mode.
2) Press the "2", and the "START" keys to enter the F2 Mode (Single Copy Test).
3) Set the exposure to the center position.
4) Set the machine to TEXT / PHOTO Mode.
5) Make a copy of Test Chart 53/54 with gray scale (P/N: FQ-SJ1011), and compare the density to the
chart shown below. If it is within specification, skip to step (14).
a. Gray scale A should not be visible.
b. Gray scale 2 should be clearly visible.
A

. . .
. . .
. . . . .. . . . . . 1 .
.
.
2

Not visible
(Not visible, or hardly visible)
Clearly visible

6) Press the "STOP" key to exit the F2 Mode (Single Copy Test).
7) Press the 6, and the "START" keys to enter the F6 Mode (Adjust Parameters).
8) Enter F6-50 Mode (T/P Mode Image Density).
9) Press the "SET" key to highlight the current value.
10) Enter a new value (up to 3-digits).
Note:
The RESET key is used to change to a Negative, or Positive (+/-) value.
(+) : Lighter
(-) : Darker
11) Press the SET, and STOP keys.
12) Enter F2 Mode (Single Copy Test).
13) Make a copy to confirm the adjustment.
Note:
Repeat Steps (3) to (10) until desired density is attained.
F6-49 : T Mode Image Density (Text)
F6-51 : P Mode Image Density (Photo)
14) Press FUNCTION, and CLEAR keys simultaneously to exit the Service Mode.

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3. PWM Adjustment
1) Ensure that Ledger / A3 Size Paper is loaded in one of the Trays, and pull out the remaining trays
(including the bypass tray) to disable them.
2) Press FUNCTION, ORIGINAL SIZE, and 3 keys sequentially to enter the Service Mode.
3) Press the "8" key to enter the F8 Mode (Service Adjustment).
4) Press the "START" key.
5) Press the "1", "8", and "SET" keys sequentially to enter the F8-18 "C18 PRT PWM ADJ. PTN.".
6) Press the "START" key to begin the LSU PWM Pattern Printing.
Sample:
4 gray patches are visible in the illustration, the value of the uppermost patch position is "+2" in
our example.

(-5)

(0)
+2

(+5)

In our sample, 4 patches


are visible.
Test Pattern

7) Press the "STOP" key.


8) Press the "6", and the "START" keys to enter the F6 Mode (Adjust Parameters).
9) Select "39 LSU Unit PWM ADJUST".
10) Press "SET" button, and enter the value of the gray patch, as established in Step (6).
4. LSU Adjustment
Refer to 3.9.

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3.9.

Adjusting the Printer Registration, LSU Image Side to Side

When installing the Paper Tray option, the following LSU Image Side to Side adjustment must be
performed.
The Printer registration is adjusted at the factory.
If copy image is abnormal, specially in the Rotation Copy mode, adjust it by the following procedure.

3.9.1.

Printer Registration

1. Insert Ledger, or A3 size paper into the 1st tray, and change the tray setting to the appropriate paper
size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them.
2. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
3. Perform the Service Mode F1-03 (Print Test Pattern 1).
4. Check the gap of the print pattern from the paper edge, refer to the Figure below.
5. Perform the Service Mode F6-04 (Printer Registration) to adjust the gap to be 5 mm.
6. If the gap is less than 5 mm, input a (-) value. If more than 5 mm, input a (+) value.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.
<Figure>
Two lines are printed on the top (Lead edge).
For Ledger or A3, place as Portrait.
For Letter or A4, place as Landscape.
5 mm
Top (Lead edge)
Two lines are printed

5 mm

5 mm

Two lines are printed

3.9.2.

LSU Image Side to Side Adjustment for the Tray

1. Insert paper into the 1st tray, and change the tray setting to the appropriate paper size. Empty, or
pull out all the remaining trays (including the bypass tray) to disable them.
2. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
3. Perform the Service Mode F1-03 (Print Test Pattern 1).
4. Check the gap of the print pattern from the paper edge, refer to the Figure above.
5. Perform the Service Mode F6-10 to F6-14, to adjust the gap to be 5 mm.
6. If the gap is less than 5 mm, input a (+) value. If more than 5 mm, input a (-) value.
7. Proceed the above steps for other Tray.
8. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.

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3.9.3.

LSU Image Side to Side Adjustment for the ADU

1. Insert paper into the 1st tray, and change the tray setting to the appropriate paper size. Empty, or
pull out all the remaining trays (including the bypass tray) to disable them.
2. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
3. Perform the Service Mode F1-06 (Print Test Pattern 4).
4. Check the gap of the print pattern from the paper edge, refer to the Figure above.
5. Perform the Service Mode F6-16 (ADU Side Adjust), to adjust the gap to be 5 mm.
6. If the gap is less than 5 mm, input a (+) value. If more than 5 mm, input a (-) value.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.

3.9.4.

100% Read Adjustment

1. Place the Original Document on the Platen Scanner.


2. Insert Ledger, or A3 size paper into the 1st tray, and change the tray setting to the appropriate paper
size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them.
3. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
4. Perform the Service Mode F2 (Single Copy Test).
5. Check the Image size of the Copy, and the Original as Portrait.
6. Perform the Service Mode F6-00 (Adj 100% Side-Side Read), to adjust for an identical vertical
(side-to-side) size ratio.
7. If the image is smaller than the Original, input a (+) value. If bigger than the Original, input a (-)
value.
8. Perform the Service Mode F6-01 (Adj 100% Lead-Tail Read), to adjust for an identical horizontal
(top-to-bottom) size ratio.
9. If the image is smaller than the Original, input a (+) value. If bigger than the Original, input a (-)
value.
10. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.
Note:
This is the size adjustment, and do not worry about the positioning.

3.9.5.

Original Registration & CCD Read Adjustments

1. Place the Original Document on the Platen Scanner.


2. Insert Ledger, or A3 size paper into the 1st tray, and change the tray setting to the appropriate paper
size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them.
3. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
4. Perform the Service Mode F2 (Single Copy Test).
5. Check the Image size of the Copy, and the Original as Portrait.
6. Perform the Service Mode F6-03 (Original Registration), to adjust the platen original registration
detection timing.
7. If the gap is smaller than the Original, input a (-) value. If bigger than the Original, input a (+) value.
8. Perform the Service Mode F6-53 (CCD Read Position Adj), to adjust the CCD Read side position.
9. If the gap is smaller than the Original, input a (+) value. If bigger than the Original, input a (-) value.
10. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.

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3.9.6.

ADF 100% Image 1-Sided Adjustment

1. Place the Original Document on the ADF.


2. Insert Ledger, or A3 size paper into the 1st tray, and change the tray setting to the appropriate paper
size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them.
3. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
4. Perform the Service Mode F2 (Single Copy Test).
5. Check the Image size of the Copy, and the Original as Portrait.
6. Perform the Service Mode F6-93 (ADF 100% Image 1-Sided), to adjust for an identical vertical
(side-to-side) magnification for 1-sided scan.
7. If the image is smaller than the Original, input a (+) value. If bigger than the Original, input a (-)
value.
8. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.
Note:
This is the size adjustment, and do not worry about the positioning.

3.9.7.

ADF Original Read Edge & ADF Main Scan Adjustments

1. Place the Original Document on the ADF.


2. Insert Ledger, or A3 size paper into the 1st tray, and change the tray setting to the appropriate paper
size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them.
3. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
4. Perform the Service Mode F2 (Single Copy Test).
5. Check the Image size of the Copy, and the Original as Portrait.
6. Perform the Service Mode F6-91 (Original Read Edge ADF), to adjust for the ADF Original Read
Edge detection timing.
7. If the gap is less than the Original, input a (+) value. If bigger than the Original, input a (-) value.
8. Perform the Service Mode F6-90 (ADF Read Main Scan Pos.), to adjust for the ADF horizontal
image read start position.
9. If the gap is less than the Original, input a (+) value. If bigger than the Original, input a (-) value.
10. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.

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3.9.8.

Double Exposure Lead, and Side Edge Adjustments

Caution:
Confirm that the Scanning Pad is installed, and aligned correctly on the ADF/i-ADF prior to making
any adjustments. (Refer to the ADF/i-ADF Installation Instructions in Sect. 8.11., or 8.12.)

Driver's
License

1. Place a Business Card, Driver's License, Insurance Card, etc. (Invoice size, or smaller) on the
Platen Glass as illustrated.

Platen

2. Insert Letter, or A4 size paper into the 1st Paper Tray, or onto the Sheet Bypass, and change the
tray settings to the appropriate paper size.
3. Make a copy using the Double Exposure Copy Mode.
4. Check the Copy Image.
a. For a Horizontal Black Line in the Center, adjust the Service Mode F6-63 (Lead Edge Read
Timing) by following the steps below.
b. For a Vertical Black Line at the Leading Edge, adjust the Service Mode F6-64 (Side Edge Read
Adjust) by following the steps below.
Output of Letter (A4) Paper (not LTR-R)
Driver's
License

Driver's
License
Adjust with F6-63

Driver's
License

Driver's
License
Adjust with F6-64

5. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
6. Perform the Service Mode F6-63 (Lead Edge Read Timing), and F6-64 (Side Edge Read Adjust).
Note:
It is not recommended setting the value higher than "4" as it will increase the Void Area.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.
8. Repeat the above steps 3 to 7 until the Black Line(s) disappear.

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3.10. Signal Waveform


3.10.1. Glossary of Electrical Abbreviations

Signal Name
+12V
+24V
+24VD1
+24VFL
+24VM
+24VOPC
+24VOPF
+3.3V
+5v
+5VD
+5VP
+ACT
+ALM
+DAT
+SLP
AC(L)
AC(N)
ACSW
ADF2
ADF3
ADF4
AGND
BAT+
BMCNT
BTHP
BZBZ+
C1C1+
C2C2+
C3+
C4+
CASET
CCRMT
CPWM
CSB1
CST2
CST3
CST4
CSTOP
CSTOP4

Glossary of Electrical Abbreviations


Function
+12 VDC Power Supply
+24 VDC Power Supply
+24 VDC Power Supply
+20 / +24 VDC Power Supply
+24 VDC Power Supply
+24 VDC Power Supply
+24 VDC Power Supply
+3.3 VDC Power Supply
+5 VDC Power Supply
+5 VDC Power Supply
+5 VDC Power Supply
ACTIVE Lamp LED Power Supply
ALARM Lamp LED Power Supply
DATA Lamp LED Power Supply
Energy Saver Lamp LED Power Supply
AC Power Supply
AC Power Supply
Fuser Relay
2nd Paper Tray Feed Roller Drive Signal
3rd Paper Tray Feed Roller Drive Signal
4th Paper Tray Feed Roller Drive Signal
Ground
Lithium Battery
Toner Bottle Motor Control Signal
Toner Bottle Position Sensor Signal
Buzzer Signal
Buzzer Signal (+)
Capacitor 1 Negative Connection Pin for Converter
Capacitor 1 Positive Connection Pin for Converter
Capacitor 2 Negative Connection Pin for Converter
Capacitor 2 Positive Connection Pin for Converter
Capacitor 3 Positive Connection Pin for Converter
Capacitor 4 Positive Connection Pin for Converter
Paper Tray Detection Signal (1st Feeder)
Charge Leak Detection Signal
Charge Control DC ON/OFF PWM
Chip Select Signal
2nd Paper Tray Detection Signal
3rd Paper Tray Detection Signal
4th Paper Tray Detection Signal
2nd Paper Feed Module Detection Signal
4th Paper Feed Module Detection Signal

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Signal Name
DAA1
DB0
DB1
DB2
DB3
DB4
DB5
DB6
DB7
DDCPWM
E_RDB
ELPCNT
F/R
FDPCHK2
FDPCHK3
FDPCHK4
FSH
GND
GPWM
HFSOL
HPMB
HSYNC
HUMISN
HVAC1
HVAC2
IICSCL
IICSDA
IOUTA
IOUTB
JAMDOR2
JAMDOR3
JAMDOR4
KCDET
KCNT
KIN0
KIN1
KIN2
KIN3
KIN4
KIN5
KIN6
KIN7
L1
L2
L5V
LD

Glossary of Electrical Abbreviations


Function
ADF Motor Current Control Signal
Data Signal
Data Signal
Data Signal
Data Signal
Data Signal
Data Signal
Data Signal
Data Signal
Development Control DC ON/OFF PWM
Read/Write Execution Control Signal
Discharge Lamp
Direction of Rotation Signal
2nd Paper Tray Paper Registration Detection Signal
3rd Paper Tray Paper Registration Detection Signal
4th Paper Tray Paper Registration Detection Signal
Transfer Gate Clock
Ground
Grid Control ON/OFF PWM
Temp Humidity Sensor Signal
LCD driver Power Control Signal
Horizontal Synchronous Signal
Temp Humidity Sensor Signal
INV PC Board/Lamp Signal
INV PC Board/Lamp Signal
IIC Transmission Clock
IIC Transmission Signal
Motor Control Signal
Motor Control Signal
2nd Paper Tray Jam Access Cover Open Detection Signal
3rd Paper Tray Jam Access Cover Open Detection Signal
4th Paper Tray Jam Access Cover Open Detection Signal
Key Counter Option Detection
Key Counter Option
PNL Key Signal (Key Line)
PNL Key Signal (Key Line)
PNL Key Signal (Key Line)
PNL Key Signal (Key Line)
PNL Key Signal (Key Line)
PNL Key Signal (Key Line)
PNL Key Signal (Key Line)
PNL Key Signal (Key Line)
Line Signal
Line Signal
Laser Circuit +5VDC Power Supply
Motor Lock Detection Signal
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Signal Name
LDBTHP
LDCST2
LDCST3
LDCSTSEN
LDDUX
LDEN
LDFPCHK2
LDFPCHK3
LDFPCHK4
LDHEX
LDHFPE
LDILDI+
LDJAM2
LDJAM3
LDJAM4
LDORI
LDPED
LDPHK2
LDPHK3
LDPHK4
LDPSEN
LDRRSEN
LDSSN
LDTF
LDUPL2
LDUPL3
LDUPL4
LDUPLSEN
LDWTB
LED0
LED1
LED2
LED3
LED4
LED5
LED6
LED7
LED8
LED9
LEDCT0
LEDCT1
LEDCT2
LEDCT3
LEDCT4
LIFT1

Glossary of Electrical Abbreviations


Function
Toner Bottle HP Sensor Signal
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Laser Control
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Laser Diode Control Laser Diode Control +
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
Photo Sensor DC Drive Voltage
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
PNL LED Control Signal
1st Paper Tray Lift Motor Signal
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Signal Name
LIFT2
LIFT4
LIFTM2
LIFTM4
MGND
MRCLH2
MRCLH3
MRCLH4
N.C.
nA3SEN
nA5SEN
nAA3S
nAA3SN
nAADL1
nAADL2
nAAPNT
nAB1SN
nAB2SN
nAB4S
nAB4SN
nACLH1
nACLH2
nACLH3
nACLOCKAD1
nAEJC
nAKEEP1
nAKEEP2
nANG
nAOAC
nAPACHG
nAPICR
nAREV
nASTAMP
nASTROAD1
nATT
nB4SEN
nBDOOR
nCCLH1
nCCLH2
nCCLH3
nCST2
nCTCNT
nCTON
nDADFON
nDUPACK
nDUPSEN

Glossary of Electrical Abbreviations


Function
2nd Paper Tray Lift Motor Signal
4th Paper Tray Lift Motor Signal
2nd Paper Tray Lift Motor Drive Signal
4th Paper Tray Lift Motor Drive Signal
Ground
2nd Paper Tray Intermediate Roller Clutch Drive Signal
3rd Paper Tray Intermediate Roller Clutch Drive Signal
4th Paper Tray Intermediate Roller Clutch Drive Signal
No Connection
Sheet Bypass Paper Size Detection Signal
Sheet Bypass Paper Size Detection Signal
Original Width Detection Signal
Original Width Detection Signal
Original Length Detection Signal
Original Length Detection Signal
Original Detection Signal
Read Point Detection Signal
Duplex Eject Detection Signal
Original Width Detection Signal
Original Width Detection Signal
Feed 2 Roller Clutch Control Signal
Paper Feed Roller Clutch Control Signal
Inverting Roller Clutch Control Signal
ADF Motor Control Clock Signal
Original Eject Detection Signal
Reversing 1 Guide Solenoid Control Signal
Reversing 1 Guide Solenoid Control Signal
Platen Cover Angle
ADF Cover Open Detection Signal
Release Lever Plate Solenoid Control Signal
Release Lever Plate Solenoid Control Signal
ADF Exit Cover Open Detection Signal
Stamp Control Signal
ADF Motor Control Strobe Signal
Attention Signal
Sheet Bypass B4 Paper Detection Signal
Platen Cover Open Detection Signal
Feed 2 Roller Clutch Control Signal
ADF Roller Clutch Control Signal
Inverting Roller Clutch Control Signal
2nd Paper Tray Detection Signal
Counter Drive Signal
Ring Detection Signal
ADF Option Detection Signal
Duplex Print Acknowledge Signal
ADU Sensor Signal
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Signal Name
nDUREQ
nDUXSOL
nFLON
nFNRDT
nFNRDTP
nHEXSEN
nHFPESEN
nHKOF
nLEDACT
nLEDALM
nLEDDAT
nLEDSLP
nLIFTM3
nLPOW1
nLPOW2
nMMCK
nMMON
nMMRDY
nOPDUP
nOPT
nORI
nOUTA
nOUTB
nPACK
nPCHK4
nPEDSEN
nPHY1
nPHY2
nPHYCP
nPHYR
nPNLRST
nPRDY
nPRGDWN
nPVSYNC
nSACK
nSADFON
nSCNWUP
nSLPKY
nSREQ
nSTAMP
nTFSEN
nVCNT
nVRDY
nWAKE
nWTBSEN
OP3CLK

Glossary of Electrical Abbreviations


Function
Duplex Print Request
ADU Solenoid Control Signal
Inverter Ground
Fan Ready Signal
PS Fan Ready Signal
Paper Exit Sensor Signal
Bypass Feed Sensor Signal
External Phone Off-Hook Detection Signal
ACTIVE Lamp LED Control Signal
ALARM Lamp LED Control Signal
DATA Lamp LED Control Signal
Energy Saver Lamp LED Control Signal
3rd Paper Tray Lift Motor Drive Signal
Power Control
Power Control
Main Motor Clock
Main Motor Rotation Control Signal
Main Motor Ready Signal
Duplex Unit Detection Signal
PNL4 Detection
Home Position Detection Signal
Motor Control Signal
Motor Control Signal
Printer ACK Signal
4th Paper Tray Paper Detection Signal
Sheet Bypass Paper Detection Signal
CCD CLOCK
CCD CLOCK
CCD CLOCK
CCD CLOCK
Panel Reset Signal
Printer Ready Signal
F-ROM Rewrite
Print Registration
Scan ACK Signal
ADF Detection Signal
Energy Saver Signal
Energy Saver Key Signal
Scanner Request Signal
Stamp Control Signal
Toner Waste Sensor
+24 VDC Power Supply Control Signal
VSYNC Reset Signal
FAX Wake Up Signal
Toner Waste Container Detection Sensor Signal
3rd Paper Tray Motor Clock
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Signal Name
OP3ENB
OP3FCK
OP3FDIN
OP3FLD
OP3FLT
OP3FOT
OP3RST
OUTA
OUTB
P/S
pADATA1A
pADATA1B
pBDA
PCHK1
PCHK2
PCHK3
PCHK4
pCMLD
PFCLCNT
PMCK
PMON
PMRDY
PNLRXD
PNLTXD
POWCNTV
pPHY1
pPHY2
pPHYCP
pPHYR
PS
pSENTIM
pSPCRST
pSPKOT
pVREQ
RESETB
RETRACE
RRCLCNT
RS
RSEN
RW_WRB
S/H
SCN0
SCN1
SCN10
SCN11
SCN2

Glossary of Electrical Abbreviations


Function
Option Feed FIFO Enable
Option Feed FIFO Clock
Option Feed FIFO Input
Option Feed FIFO Load
Option Feed FIFO Latch
Option Feed FIFO Output
Option Feed FIFO Reset
Motor Control Signal
Motor Control Signal
Motor Start/Stop
ADF Motor Control Signal
ADF Motor Control Signal
Print BDA Signal
1st Paper Tray Paper Detection Signal
2nd Paper Tray Paper Detection Signal
3rd Paper Tray Paper Detection Signal
4th Paper Tray Paper Detection Signal
Line Switching Relay Drive Signal
Paper Feed Clutch Drive Signal
Polygon Motor Clock
Polygon Motor Rotation Signal
Polygon Motor Ready Signal
PNL Reception Data Signal
PNL Transmission Data Signal
Laser Power Control Signal
CCD CLOCK
CCD CLOCK
CCD CLOCK
CCD CLOCK
Parallel / Serial Data Input Select Signal
Scanner LSYNC Signal
SPC Reset Signal
Line Dial Tone Signal
Print ACK Request Signal
LCD Driver Reset Signal
Laser Control
Registration Roller Drive Signal
Register Selection Control Signal
Registration Sensor Signal
LCD Control Signal
Sample Hold Signal
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
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Signal Name
SCN3
SCN4
SCN5
SCN6
SCN8
SCN9
SMCNT
SPCRXD
SPCTXD
SSR
TC
TDREF
TDSEN
TEMPSN
THERM1
THERM2
TPWM
UPLIMIT
UPLIMIT2
UPLIMIT3
UPLIMIT4
UPLMT2
UPLMT4
V0
V1
V2
V3
V4
VCL
VDD
VOUT
VOUT1
VOUT2
VSS
ZCRS

Glossary of Electrical Abbreviations


Function
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
PNL Key Signal (Scan Line)
Toner Motor Control Signal
SPC Reception Data Signal
SPC Transmission Data Signal
Heater Control Signal
Transfer Control Cleaning Output
Toner Density Reference Sensor
Toner Density Sensor Signal
Temp Humidity Sensor Signal
Thermistor Output Signal
Ground
Transfer Control Transfer Output
1st Paper Tray Paper Level Signal
2nd Paper Tray Paper Level Signal
3rd Paper Tray Paper Level Signal
4th Paper Tray Paper Level Signal
2nd Paper Tray Paper Level Signal
4th Paper Tray Paper Level Signal
LCD Driver Supply Voltages
LCD Driver Supply Voltages
LCD Driver Supply Voltages
LCD Driver Supply Voltages
LCD Driver Supply Voltages
LCD Power Supply
+3.3 VDC Power Supply
Voltage Converter Input / Output
Graphic Data Output
Graphic Data Output
Ground
Heater Control Signal

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3.10.2. SC PC Board
CN51
SC PCB
Pin No.
CN51-1

+24V

PS PCB
CN11-1

CN51-2

GND

PS PCB
CN11-2

Signal Name

Destination

Signal Waveform

Function

+24V

+24 VDC Power Supply

Ground

0V
CN51-3

+5VP

PS PCB
CN11-3

+5V

+5 VDC Power Supply

CN51-4

+5VD

PS PCB
CN11-4

+5V

+5 VDC Power Supply

CN51-5

+5v

PS PCB
CN11-5

+5V

+5 VDC Power Supply

CN51-6

GND

PS PCB
CN11-6

Ground

0V
CN51-7

GND

PS PCB
CN11-7

Ground

0V
CN51-8

GND

PS PCB
CN11-8

Ground

0V
CN51-9

GND

PS PCB
CN11-9

Ground

0V
CN51-10

GND

Ground

PS PCB
CN11-10

0V
CN51-11

+3.3V

PS PCB
CN11-11

+3.3V

+3.3 VDC Power Supply

CN51-12

+3.3V

PS PCB
CN11-12

+3.3V

+3.3 VDC Power Supply

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SC PCB
Pin No.
CN51-13

Signal Name
nLPOW1

Destination

Signal Waveform

PS PCB
CN11-13

Function

+24V

Power Control

0V
CN51-14

nLPOW2

PS PCB
CN11-14

+3.3V

Power Control

0V
CN51-15

nVCNT

PS PCB
CN11-15

+24V

+24 VDC Power Supply


Control Signal

0V
CN52
SC PCB
Pin No.
CN52-1

+24V

PNL1 PCB
CN220-1

CN52-2

GND

PNL1 PCB
CN220-2

Signal Name

Destination

Signal Waveform

Function

+24V

+24 VDC Power Supply

Ground

0V
CN52-3

GND

PNL1 PCB
CN220-3

Ground

0V
CN52-4

GND

PNL1 PCB
CN220-4

Ground

0V
CN52-5

+5VP

PNL1 PCB
CN220-5

+5V

+5 VDC Power Supply

CN52-6

+5v

PNL1 PCB
CN220-6

+5V

+5 VDC Power Supply

CN52-7

PNLRXD

PNL1 PCB
CN220-7

+5V

PNL Reception Data Signal

0V
CN52-8

PNLTXD

PNL1 PCB
CN220-8

+5V

PNL Transmission Data


Signal

0V

133
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SC PCB
Pin No.
CN52-9

Signal Name
nPNLRST

Destination

Signal Waveform

PNL1 PCB
CN220-9

+3.3V
RESET

CN52-10

nLPOW2

Function

PNL1 PCB
CN220-10

Panel Reset Signal

0V
+3.3V

Power Control

0V
CN52-11

nLPOW1

PNL1 PCB
CN220-11

+24V

Power Control

0V
CN52-12

nSLPKY

PNL1 PCB
CN220-12

+3.3V
PRESSED

CN52-13

nWAKE

PNL1 PCB
CN220-13

Energy Saver Key Signal

0V

+3.3V

FAX Wake Up Signal

0V
CN52-16

nVCNT

PNL1 PCB
CN220-16

+24V

+24 VDC Power Supply


Control Signal

0V
CN53
SC PCB
Pin No.
CN53-1

Signal Name
nPRDY

Destination

Signal Waveform

SPC PCB
CN717-1

+5V
READY

CN53-2

nVRDY

Function

SPC PCB
CN717-2

Printer Ready Signal

0V
+5V

VSYNC Reset Signal

0V
CN53-3

nPACK

SPC PCB
CN717-3

+5V

Printer ACK Signal

0V
CN53-4

nATT

SPC PCB
CN717-4

+5V

Attention Signal

0V

134
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SC PCB
Pin No.
CN53-5

Signal Name
nDUPACK

Destination

Signal Waveform

SPC PCB
CN717-5

Function

+5V

Duplex Print Acknowledge


Signal

0V
CN53-6

pBDA

SPC PCB
CN717-6

Print BDA Signal

+3.3V
0V

CN53-7

pVREQ

SPC PCB
CN717-7

+5V

Print ACK Request Signal

0V
CN53-8

nSACK

SPC PCB
CN717-8

+5V

Scan ACK Signal

0V
CN53-9

nPVSYNC

SPC PCB
CN717-9

+5V

Print Registration

0V
CN53-10

nDUREQ

SPC PCB
CN717-10

+5V

Duplex Print Request

0V
CN53-11

pSENTIM

SPC PCB
CN717-11

+5V

Scanner LSYNC Signal

0V
CN53-12

nSREQ

SPC PCB
CN717-12

+5V

Scanner Request Signal

0V
CN53-13

pSPCRST

SPC PCB
CN717-13

+5V

SPC Reset Signal

0V
CN53-14

nPRGDWN

SPC PCB
CN717-14

+5V

F-ROM Rewrite

0V
CN53-15

GND

SPC PCB
CN717-15

Ground

0V
CN53-16

GND

SPC PCB
CN717-16

Ground

0V

135
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SC PCB
Pin No.
CN53-17

Signal Name
IICSCL

Destination

Signal Waveform

SPC PCB
CN717-17

Function

+5V

IIC Transmission Clock

0V
CN53-18

IICSDA

SPC PCB
CN717-18

+5V

IIC Transmission Signal

0V
CN53-19

GND

SPC PCB
CN717-19

Ground

0V
CN53-20

nSCNWUP

SPC PCB
CN717-20

+5V

Energy Saver Signal

0V
CN53-21

SPCRXD

SPC PCB
CN717-21

+5V

SPC Reception Data Signal

0V
CN53-22

SPCTXD

SPC PCB
CN717-22

+5V

SPC Transmission Data


Signal

0V
CN55
SC PCB
Pin No.
CN55-1

Signal Name
VOUT2

Destination
CCD
CN850-1

Signal Waveform

Function
Graphic Data Output

4 6V
1V
0V

CN55-2

AGND

CCD
CN850-2

Ground

0V
CN55-3

VOUT1

CCD
CN850-3

Graphic Data Output

4 6V
1V

0V
CN55-4

AGND

CCD
CN850-4

Ground

0V
CN55-5

AGND

CCD
CN850-5

Ground

0V

136
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SC PCB
Pin No.
CN55-6

Signal Name
AGND

Destination

Signal Waveform

Function

CCD
CN850-6

Ground

0V
CN55-7

+12V

CCD
CN850-7

CN55-8

AGND

CCD
CN850-8

+12V

+12 VDC Power Supply

Ground

0V
CN55-9

GND

CCD
CN850-9

Ground

0V
CN55-10

GND

CCD
CN850-10

Ground

0V
CN55-11

pPHYCP

CCD
CN850-11

+3.3V

CCD CLOCK

0V
CN55-12

nPHYCP

CCD
CN850-12

+3.3V

CCD CLOCK

0V
CN55-13

pPHYR

CCD
CN850-13

+3.3V

CCD CLOCK

0V
CN55-14

nPHYR

CCD
CN850-14

+3.3V

CCD CLOCK

0V
CN55-15

pPHY2

CCD
CN850-15

+3.3V

CCD CLOCK

0V
CN55-16

nPHY2

CCD
CN850-16

+3.3V

CCD CLOCK

0V
CN55-17

pPHY1

CCD
CN850-17

+3.3V

CCD CLOCK

0V
137
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SC PCB
Pin No.
CN55-18

Signal Name
nPHY1

Destination
CCD
CN850-18

Signal Waveform

Function
CCD CLOCK

+3.3V
0V

CN55-19

FSH

CCD
CN850-19

Transfer Gate Clock

+3.3V
0V

CN55-20

+5v

CCD
CN850-20

+5V

+5 VDC Power Supply

CN57
SC PCB
Pin No.
CN57-1

+3.3V

LSU
CN2-1

CN57-2

GND

LSU
CN2-2

Signal Name

Destination

Signal Waveform

Function

+3.3V

+3.3 VDC Power Supply

Ground

0V
CN57-3

LDI+

LSU
CN2-3

+3.3V

Laser Diode Control +

0V
CN57-4

LDI-

LSU
CN2-4

+3.3V

Laser Diode Control -

0V

138
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.3. SPC PC Board


CN650
SPC PCB
Signal Name
Destination
Pin No.
CN650-1 +5VP
ADF PCB
CN21-1

CN650-2

MGND

Signal Waveform

Function

+5V

ADF PCB
CN21-2

+5 VDC Power Supply

Ground

0V
CN650-3

GND

ADF PCB
CN21-3

Ground

0V
CN650-4

+24V

ADF PCB
CN21-4

CN650-5

nAAPNT

ADF PCB
CN21-5

+24V

Original Detection Signal

+5V
DETECT

CN650-6

N.C.

ADF PCB
CN21-6

CN650-7

nAB4SN

ADF PCB
CN21-7

+24 VDC Power Supply

0V
No Connection

Original Width Detection


Signal

+5V
0V

CN650-8

nAA3SN

ADF PCB
CN21-8

Original Width Detection


Signal

+5V
0V

CN650-9

nAADL1

ADF PCB
CN21-9

Original Length Detection


Signal

+5V
0V

CN650-10 nAADL2

ADF PCB
CN21-10

Original Length Detection


Signal

+5V
0V

CN650-11 nAB2SN

ADF PCB
CN21-11

Duplex Eject Detection


Signal

+5V
0V

139
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN650-12 nAB1SN
ADF PCB
CN21-12

Signal Waveform

Function
Read Point Detection Signal

+5V
0V

CN650-13 nAEJC

ADF PCB
CN21-13

Original Eject Detection


Signal

+5V
0V

CN650-14 nAREV

ADF PCB
CN21-14

ADF Exit Cover Open


Detection Signal

+5V
OPEN

CN650-15 nAOAC

ADF PCB
CN21-15

ADF Cover Open Detection


Signal

+5V
OPEN

CN650-16 nAKEEP1

ADF PCB
CN21-16

0V

0V
Reversing 1 Guide Solenoid
Control Signal

+5V
0V

CN650-17 nAKEEP2

ADF PCB
CN21-17

Reversing 1 Guide Solenoid


Control Signal

+5V
0V

CN650-18 nAPACHG

ADF PCB
CN21-18

Release Lever Plate


Solenoid Control Signal

+5V
0V

CN650-19 nAPICR

ADF PCB
CN21-19

Release Lever Plate


Solenoid Control Signal

+5V
0V

CN650-20 nSTAMP

ADF PCB
CN21-20

Stamp Control Signal

+5V
0V

CN650-21 nACLH1

ADF PCB
CN21-21

Feed 2 Roller Clutch


Control Signal

+5V
0V

CN650-22 nACLH2

ADF PCB
CN21-22

Paper Feed Roller Clutch


Control Signal

+5V
0V

140
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN650-23 nACLH3
ADF PCB
CN21-23

Signal Waveform

Function
Inverting Roller Clutch
Control Signal

+5V
0V

CN650-24 nACLOCKA
D1

ADF PCB
CN21-24

ADF Motor Control Clock


+5V Signal

0V
CN650-25 nASTROAD1 ADF PCB
CN21-25

ADF Motor Control Strobe


Signal

+5V
0V

CN650-26 pADATA1A

ADF PCB
CN21-26

ADF Motor Control Signal

+5V
0V

CN650-27 pADATA1B

ADF PCB
CN21-27

ADF Motor Control Signal

+5V
0V

CN650-28 +24V

ADF PCB
CN21-28

CN650-29 GND

ADF PCB
CN21-29

+24V

+24 VDC Power Supply

Ground

0V
CN650-30 +24V

ADF PCB
CN21-30

CN650-31 GND

ADF PCB
CN21-31

+24V

+24 VDC Power Supply

Ground

0V
CN650-32 DAA1

ADF PCB
CN21-32

+5V

ADF Motor Current Control


Signal

0V
CN650-33 MGND

Ground

ADF PCB
CN21-33

0V
CN650-34 MGND

Ground

ADF PCB
CN21-34

0V

141
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN650-35 nSADFON
ADF PCB
CN21-35

CN650-36 nDADFON

ADF PCB
CN21-36

Signal Waveform

Function

+5V
(For i-ADF)
+0V
(For ADF)

ADF Detection Signal

ADF Option Detection


Signal

+5V
0V

CN650-37 +24V

ADF PCB
CN21-37

CN650-38 MGND

ADF PCB
CN21-38

+24V

+24 VDC Power Supply

Ground

0V
CN650-39 +5v

ADF PCB
CN21-39

+5V

+5 VDC Power Supply

CN650-40 +5v

ADF PCB
CN21-40

+5V

+5 VDC Power Supply

CN655
SPC PCB
Signal Name
Destination
Pin No.
CN655-1 OUTA
Scanning Motor
-1

Signal Waveform

Function
Motor Control Signal

+18V
0V

CN655-3

nOUTA

Scanning Motor
-2

Motor Control Signal

+18V
0V

CN655-2

+24V

Scanning Motor
-3

CN655-4

OUTB

Scanning Motor
-4

+24V

+24 VDC Power Supply

Motor Control Signal

+18V
0V

CN655-5

+24V

Scanning Motor
-5

+24V

+24 VDC Power Supply

142
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN655-6 nOUTB
Scanning Motor
-6

Signal Waveform

Function
Motor Control Signal

+18V
0V

CN656
SPC PCB
Signal Name
Destination
Pin No.
CN656-1 +24V
INV PCB
CN1-1

CN656-2

+24V

INV PCB
CN1-2

CN656-3

nFLON

INV PCB
CN1-3

Signal Waveform

Function

+24V

+24 VDC Power Supply

+24V

+24 VDC Power Supply

Inverter Ground

+24V
0V

CN656-4

MGND

INV PCB
CN1-4

Ground

0V
CN656-5

MGND

INV PCB
CN1-5

Ground

0V
CN657
SPC PCB
Signal Name
Destination
Pin No.
CN657-1 +5VP
SNS PCB
-1

CN657-2

nANG

SNS PCB
-2

Signal Waveform

+5V

GND

+5 VDC Power Supply

Platen Cover Angle

+5V
ON

CN657-3

Function

0V

SNS PCB
-3

Ground

0V
CN657-4

nBDOOR

SNS PCB
-4

Platen Cover Open


Detection Signal

+5V
ON

0V

143
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN657-5 nORI
Home Position
Sensor
-1
CN657-6

CN657-7

GND

LDORI

Signal Waveform

Function
Home Position Detection
Signal

+5V
HOME

0V

Home Position
Sensor
-2

Ground

0V

Home Position
Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

CN701
SPC PCB
Signal Name
Destination
Pin No.
CN701-1 L5V
LSU
CN1-1

CN701-2

GND

Signal Waveform

Function

+5V

LSU
CN1-2

Laser Circuit +5VDC Power


Supply

Ground

0V
CN701-3

S/H

LSU
CN1-3

Sample Hold Signal

+5V(H)
0V(L)

CN701-4

HSYNC

LSU
CN1-4

+5V

Horizontal Synchronous
Signal

0V
CN701-5

LDEN

LSU
CN1-5

Laser Control

+5V(H)
0V(L)

CN701-6

RETRACE

LSU
CN1-6

+5V

Laser Control

0V
CN701-7

GND

LSU
CN1-7

Ground

0V
CN701-8

POWCNTV

LSU
CN1-8

Laser Power Control Signal

+1.1V

144
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN701-9 PMCK
LSU
CN3-1

Signal Waveform

Function

+5V(H)

Polygon Motor Clock

0V(L)
CN701-10 PMRDY

LSU
CN3-2

Polygon Motor Ready


Signal

+5V
Ready

CN701-11 PMON

LSU
CN3-3

0V
Polygon Motor Rotation
Signal

+5V
ON

CN701-12 MGND

0V

LSU
CN3-4

Ground

0V
CN701-13 +24VM

LSU
CN3-5

+24V

+24 VDC Power Supply

CN702
SPC PCB
Signal Name
Destination
Pin No.
CN702-1 +24VM
PS PCB
CN500-1

CN702-2

CPWM

Signal Waveform

Function

+24V

PS PCB
CN500-2

+24 VDC Power Supply

Charge Control DC ON/OFF


+5V PWM

0V
CN702-3

GPWM

PS PCB
CN500-3

+5V

Grid Control ON/OFF PWM

0V
CN702-4

N.C.

PS PCB
CN500-4

CN702-5

DDCPWM

PS PCB
CN500-5

No Connection

Development Control DC
+5V ON/OFF PWM

0V
CN702-6

TPWM

PS PCB
CN500-6

Transfer Control Transfer


+5V Output

0V

145
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN702-7 TC
PS PCB
CN500-7

Signal Waveform

Function

+5V

Transfer Control Cleaning


Output

0V
CN702-8

CCRMT

PS PCB
CN500-8

+5V

Charge Leak Detection


Signal

0V
CN702-9

MGND

PS PCB
CN500-9

Ground

0V
CN702-10 +24V

PS/LSU Fan
-1

+24V

CN702-11 nFNRDTP

PS/LSU Fan
-2

+5V

+24 VDC Power Supply

PS Fan Ready Signal

0V
CN702-12 MGND

PS/LSU Fan
-3

Ground

0V
CN702-13 +5VP

PS PCB
CN12-1

+5V

+5 VDC Power Supply

CN702-14 +5v

PS PCB
CN12-2

+5V

+5 VDC Power Supply

CN702-15 +5v

PS PCB
CN12-3

+5V

+5 VDC Power Supply

CN702-16 GND

PS PCB
CN12-4

Ground

0V
CN702-17 GND

PS PCB
CN12-5

Ground

0V
CN702-18 GND

PS PCB
CN12-6

Ground

0V

146
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN702-19 ZCRS
PS PCB
CN12-7

Signal Waveform

Function
Heater Control Signal

+5V
0V

CN702-20 SSR

PS PCB
CN12-8

Heater Control Signal

+5V(H)
0V(L)

CN702-21 ACSW

CN702-22 +24VD1

PS PCB
CN12-9

+24V
ON

PS PCB
CN12-10

Fuser Relay

0V
+24V

+24 VDC Power Supply

CN703
SPC PCB
Signal Name
Destination
Pin No.
CN703-1 MGND
PS PCB
CN10-1

Signal Waveform

Function
Ground

0V
CN703-2

MGND

PS PCB
CN10-2

Ground

0V
CN703-3

+24V

PS PCB
CN10-3

+24V

+24 VDC Power Supply

CN703-4

+24V

PS PCB
CN10-4

+24V

+24 VDC Power Supply

CN706
SPC PCB
Signal Name
Destination
Pin No.
1st Tray Lift
CN706-1 +24VM
Motor

CN706-2

LIFT1

1st Tray Lift


Motor

Signal Waveform

Function

+24V

+24 VDC Power Supply

1st Paper Tray Lift Motor


Signal

+24V
ON

0V

147
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN707
SPC PCB
Signal Name
Destination
Pin No.
CN707-1 +24VM
CST2 PCB
CN770-3

CN707-2

MGND

Signal Waveform

Function

+24V

CST2 PCB
CN770-4

+24 VDC Power Supply

Ground

0V
CN707-3

+5v

CST2 PCB
CN770-5

CN707-4

GND

CST2 PCB
CN770-6

+5V

+5 VDC Power Supply

Ground

0V
CN707-5

OP3FLT

CST2 PCB
CN770-7

+5V

Option Feed FIFO Latch

0V
CN707-6

OP3RST

CST2 PCB
CN770-8

Option Feed FIFO Reset

+5V
Reset

CN707-7

OP3FOT

CST2 PCB
CN770-9

0V
+5V

Option Feed FIFO Output

0V
CN707-8

OP3FCK

CST2 PCB
CN770-10

+5V

Option Feed FIFO Clock

0V
CN707-9

OP3FLD

CST2 PCB
CN770-11

Option Feed FIFO Load

+5V
0V

CN707-10 OP3ENB

CST2 PCB
CN770-12

Option Feed FIFO Enable

+5V (H)
0V (L)

CN707-11 OP3CLK

CST2 PCB
CN770-13

+5V

3rd Paper Tray Motor Clock

0V

148
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN707-12 OP3FDIN
CST2 PCB
CN770-14

Signal Waveform

Function
Option Feed FIFO Input

+5V
0V

CN707-13 ADF2

CST2 PCB
CN771-1

+5V

2nd Paper Tray Feed Roller


Drive Signal

ON
0V

CN707-14 MRCLH2

CST2 PCB
CN771-2

+5V

2nd Paper Tray


Intermediate Roller Clutch
Drive Signal

ON
0V

CN707-15 LIFT2

CST2 PCB
CN771-3

+5V

2nd Paper Tray Lift Motor


Signal

ON
0V

CN707-16 PCHK2

CST2 PCB
CN771-4

+5V

2nd Paper Tray Paper


Detection Signal

0V
CN707-17 CST2

CST2 PCB
CN771-5

+5V

2nd Paper Tray Detection


Signal

0V
CN707-18 UPLIMIT2

CST2 PCB
CN771-6

+5V

2nd Paper Tray Paper Level


Signal

0V
CN707-19 FDPCHK2

CST2 PCB
CN771-7

2nd Paper Tray Paper


Registration Detection
Signal

+5V(H)
0V(L)

CN707-20 JAMDOR2

CST2 PCB
CN771-8

+5V

2nd Paper Tray Jam Access


Cover Open Detection
Signal

0V
CN707-21 CSTOP

CST2 PCB
CN771-9

2nd Paper Feed Module


Detection Signal

0V
CN707-23 +24VM

CST2 PCB
CN771-11

+24V

+24 VDC Power Supply

149
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN707-24 MGND
CST2 PCB
CN771-12

Signal Waveform

Function
Ground

0V
CN707-25 +24VM

CST2 PCB
CN770-15

CN707-26 MGND

CST2 PCB
CN770-16

+24V

+24 VDC Power Supply

Ground

0V
CN709
SPC PCB
Signal Name
Destination
Pin No.
CN709-1 PCHK1
No Paper Sensor
-1

Signal Waveform

Function

+5V

1st Paper Tray Paper


Detection Signal

0V
CN709-2

GND

No Paper Sensor
-2

Ground

0V
CN709-3

CN709-4

CN709-5

CN709-6

CN709-7

CN709-8

LDPSEN

UPLIMIT

GND

LDUPLSEN

CASET

GND

No Paper Sensor
-3

+1.2V

Upper Limit
Sensor
-1

+5V

Photo Sensor DC Drive


Voltage

1st Paper Tray Paper Level


Signal

0V

Upper Limit
Sensor
-2

Ground

0V

Upper Limit
Sensor
-3

+1.2V

1st Tray
Detection Sensor
-1

+5V

Photo Sensor DC Drive


Voltage

Paper Tray Detection Signal


(1st Feeder)

0V

1st Tray
Detection Sensor
-2

Ground

0V

150
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN709-9 LDCSTSEN 1st Tray
Detection Sensor
-3
CN709-10 RSEN

CN709-11 GND

CN709-12 LDRRSEN

Registration
Roller Sensor
-1

Signal Waveform

Function

+1.2V

Photo Sensor DC Drive


Voltage

Registration Sensor Signal

+5V
0V

Registration
Roller Sensor
-2

Ground

0V

Registration
Roller Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

CN712
SPC PCB
Signal Name
Destination
Pin No.
CN712-1 LDSSN
SSN PCB
CN42-1

CN712-2

nA3SEN

Signal Waveform

Function

+1.2V

SSN PCB
CN42-2

+5V

Photo Sensor DC Drive


Voltage

Sheet Bypass Paper Size


Detection Signal

0V
CN712-3

GND

SSN PCB
CN42-3

Ground

0V
CN712-4

nB4SEN

SSN PCB
CN42-4

+5V

Sheet Bypass B4 Paper


Detection Signal

0V
CN712-5

nA5SEN

SSN PCB
CN42-5

+5V

Sheet Bypass Paper Size


Detection Signal

0V
CN712-6

CN712-7

nPEDSEN

GND

Bypass Feed No
Paper Sensor
-1

+5V

Sheet Bypass Paper


Detection Signal

0V

Bypass Feed No
Paper Sensor
-2

Ground

0V

151
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN712-8 LDPED
Bypass Feed No
Paper Sensor
-3
CN712-9

nDUPSEN

Signal Waveform

Function

+1.2V

Duplex Sensor
-1

+5V

Photo Sensor DC Drive


Voltage

ADU Sensor Signal

0V
CN712-10 GND

Duplex Sensor
-2

Ground

0V
CN712-11 LDDUX

CN712-14 nHFPESEN

CN712-15 GND

CN712-16 LDHFPE

Duplex Sensor
-3

+1.2V

Bypass Feed
Sensor
-1

+5V

Photo Sensor DC Drive


Voltage

Bypass Feed Sensor Signal

0V

Bypass Feed
Sensor
-2

Ground

0V

Bypass Feed
Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

CN715
SPC PCB
Signal Name
Destination
Pin No.
CN715-1 +24VM
Registration
Roller Clutch
-1
CN715-2

RRCLCNT

Registration
Roller Clutch
-2

CN715-3

+24VM

Paper Feed
Clutch
-1

CN715-4

PFCLCNT

Paper Feed
Clutch
-2

Signal Waveform

Function

+24V

+24 VDC Power Supply

Registration Roller Drive


Signal

+24V
ON

0V

+24V

+24 VDC Power Supply

Paper Feed Clutch Drive


Signal

+24V
ON

0V

152
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN715-5 +24VM
Bypass Feed
Solenoid
-1
CN715-6

HFSOL

Bypass Feed
Solenoid
-2

Signal Waveform

Function

+24V

+24 VDC Power Supply

Temp Humidity Sensor


Signal

+24V
ON

0V

CN717
Refer to SC PC Board .
CN719
SPC PCB
Signal Name
Destination
Pin No.
Duplex Solenoid
CN719-1 +24VM

CN719-2

nDUXSOL

Duplex Solenoid

Signal Waveform

Function

+24V

+24 VDC Power Supply

ADU Solenoid Control


Signal

+24V
ON

0V

CN720
SPC PCB
Signal Name
Destination
Pin No.
CN720-3 +24VM
PCL PCB
-1

CN720-4

ELPCNT

+24VM

Toner Density
Sensor
-2

CN720-6

TDREF

TDSEN

Function

+24V

PCL PCB
-2

CN720-5

CN720-7

Signal Waveform

+24V
ON

+24 VDC Power Supply

Discharge Lamp

0V
+24V

+24 VDC Power Supply

Toner Density
Sensor
-1

9V

Toner Density Reference


Sensor

Toner Density
Sensor
-3

5V

4V
Toner Density Sensor
Signal

0V

153
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN720-8 GND
Toner Density
Sensor
-4
CN720-12 GND

CN720-13 nWTBSEN

Signal Waveform

Function
Ground

0V

Waste Toner
Sensor
-1

Ground

0V

Waste Toner
Sensor
-2

+5V

Toner Waste Container


Detection Sensor Signal

0V
CN720-14 nTFSEN

Waste Toner
Sensor
-3

+5V

Toner Waste Sensor

0V
CN720-15 LDWTB

CN720-16 LDTF

Waste Toner
Sensor
-4

+1.2V

Waste Toner
Sensor
-5

+1.5V

Photo Sensor DC Drive


Voltage

Photo Sensor DC Drive


Voltage

0V

CN720-17 +5v

Humidity Sensor
-1

+5V

+5 VDC Power Supply

CN720-18 HUMISN

Humidity Sensor
-2

5V

Temp Humidity Sensor


Signal

0V
CN720-19 GND

Humidity Sensor
-3

Ground

0V
CN720-20 TEMPSN

Humidity Sensor
-4

5V

Temp Humidity Sensor


Signal

0V
CN720-21 +24VM

Total Counter
-1

+24V

CN720-22 nCTCNT

Total Counter
-2

+24V

+24 VDC Power Supply

Counter Drive Signal

0V

154
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN721
SPC PCB
Signal Name
Destination
Pin No.
CN721-1 THERM1
Thermistor
-1

Signal Waveform

Function

5V

Thermistor Output Signal

0V
CN721-2

THERM2

Thermistor
-2

Ground

0V
CN721-3

CN721-4

CN721-5

nHEXSEN

GND

LDHEX

Paper Exit
Sensor
-1

+5V

Paper Exit Sensor Signal

0V

Paper Exit
Sensor
-2

Ground

0V

Paper Exit
Sensor
-3

+1.2V

CN721-10 +24VFL

Exit Fan
-1

+24V

CN721-11 nFNRDT

Exit Fan
-2

+5V

Photo Sensor DC Drive


Voltage

+20 / +24 VDC Power


Supply

Fan Ready Signal

0V
CN721-12 MGND

Exit Fan
-3

Ground

0V
CN722
SPC PCB
Signal Name
Destination
Pin No.
CN722-1 +24VM
Toner Bottle
Motor
-1
CN722-2

CN722-3

BMCNT

+24VM

Signal Waveform

Toner Bottle
Motor
-2

ON

Toner Motor
-1

Function

+24V

+24 VDC Power Supply

+24V

Toner Bottle Motor Control


Signal

0V
+24V

+24 VDC Power Supply

155
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN722-4 SMCNT
Toner Motor
-2

CN722-5

CN722-6

CN722-7

BTHP

GND

LDBTHP

Toner Bottle
Home Position
Sensor
-1

Signal Waveform

Function

+24V
ON

Toner Motor Control Signal

0V
Toner Bottle Position
Sensor Signal

+5V
0V

Toner Bottle
Home Position
Sensor
-2
Toner Bottle
Home Position
Sensor
-3

Ground

0V

+5V

Toner Bottle HP Sensor


Signal

0V

CN723
SPC PCB
Signal Name
Destination
Pin No.
CN723-1 +24VM
Main Motor
-1

CN723-2

+24VM

Main Motor
-2

CN723-3

MGND

Main Motor
-3

Signal Waveform

Function

+24V

+24 VDC Power Supply

+24V

+24 VDC Power Supply

Ground

0V
CN723-4

MGND

Main Motor
-4

Ground

0V
CN723-5

GND

Main Motor
-5

Ground

0V
CN723-6

+5v

Main Motor
-6

CN723-7

nMMON

Main Motor
-7

+5V

+5 VDC Power Supply

Main Motor Rotation Control


Signal

+6.5V
0V

156
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

SPC PCB
Signal Name
Destination
Pin No.
CN723-8 nMMCK
Main Motor
-8

Signal Waveform

Function
Main Motor Clock

+6.5V
0V

CN723-9

F/R

Main Motor
-9

Direction of Rotation Signal

0V
CN723-10 nMMRDY

Main Motor
-10

Main Motor Ready Signal

+5V
0V

CN726
SPC PCB
Signal Name
Destination
Pin No.
Key Counter
CN726-1 +24VM

CN726-2

KCNT

Signal Waveform

Function

+24V

Key Counter

+24V

+24 VDC Power Supply

Key Counter Option

0V
CN726-3

GND

Key Counter

Ground

0V
CN726-4

KCDET

Key Counter

+5V
DETECT

Key Counter Option


Detection

0V

CN726-5

N.C.

No Connection

CN726-6

N.C.

No Connection

157
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.4. PNL1 PC Board


CN220
Refer to SC PC Board .
CN223
PNL1 PCB
Signal Name
Destination
Pin No.
CN223-1 CSB1
LCD

Signal Waveform

Function
Chip Select Signal

+3.3V
0V

CN223-2

RESETB

LCD

+3.3V
RESET

CN223-3

RS

LCD

LCD Driver Reset Signal

0V
+3.3V

Register Selection Control


Signal

0V
CN223-4

RW_WRB

LCD

LCD Control Signal

+3.3V
0V

CN223-5

E_RDB

LCD

Read/Write Execution
Control Signal

+3.3V
0V

CN223-6

DB0

LCD

+3.3V

Data Signal

0V
CN223-7

DB1

LCD

+3.3V

Data Signal

0V
CN223-8

DB2

LCD

+3.3V

Data Signal

0V
CN223-9

DB3

LCD

+3.3V

Data Signal

0V
CN223-10 DB4

LCD

+3.3V

Data Signal

0V

158
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN223-11 DB5
LCD

Signal Waveform

Function

+3.3V

Data Signal

0V
CN223-12 DB6

LCD

+3.3V

Data Signal

0V
CN223-13 DB7

LCD

+3.3V

Data Signal

0V
CN223-14 VDD

LCD

+3.3V

+3.3 VDC Power Supply

CN223-15 VCL

LCD

+3.3V

LCD Power Supply

CN223-16 VSS

LCD

Ground

0V
CN223-17 VOUT

LCD

+12.5V

Voltage Converter Input /


Output

CN223-18 C4+

LCD

+12.5V

Capacitor 4 Positive
Connection Pin for
Converter

CN223-19 C3+

LCD

+12.5V
+9.5V

CN223-20 C1-

LCD

+3.3V
0V

CN223-21 C1+

LCD

+6.3V
+3.3V

CN223-22 C2+

LCD

+9.5V
+6.3V

Capacitor 3 Positive
Connection Pin for
Converter
Capacitor 1 Negative
Connection Pin for
Converter
Capacitor 1 Positive
Connection Pin for
Converter
Capacitor 2 Positive
Connection Pin for
Converter

159
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN223-23 C2LCD

Signal Waveform

Function

+3.3V
0V

Capacitor 2 Negative
Connection Pin for
Converter

CN223-24 V1

LCD

+6.7V

LCD Driver Supply Voltages

CN223-25 V2

LCD

+5.3V

LCD Driver Supply Voltages

CN223-26 V3

LCD

+2.6V

LCD Driver Supply Voltages

CN223-27 V4

LCD

+1.4V

LCD Driver Supply Voltages

CN223-28 V0

LCD

+8V

LCD Driver Supply Voltages

CN223-29 PS

LCD

+3.3V

Parallel / Serial Data Input


Select Signal

CN223-30 HPMB

LCD

+3.3V

LCD driver Power Control


Signal

CN230
PNL1 PCB
Signal Name
Destination
Pin No.
CN230-1 LED0
PNL2 PCB
CN250-1

Signal Waveform

Function
PNL LED Control Signal

0V
CN230-2

CN230-3

KIN7

LED1

PNL2 PCB
CN250-2

Key
Pressed

+3.3V

PNL Key Signal (Key Line)

0V

PNL2 PCB
CN250-3

PNL LED Control Signal

0V

160
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN230-4 KIN6
PNL2 PCB
CN250-4

CN230-5

LED2

Signal Waveform

Key
Pressed

Function

+3.3V

PNL Key Signal (Key Line)

0V

PNL2 PCB
CN250-5

PNL LED Control Signal

0V
CN230-6

CN230-7

SCN0

LED3

PNL2 PCB
CN250-6

Key
Scan

+3.3V

PNL Key Signal (Scan Line)

0V

PNL2 PCB
CN250-7

PNL LED Control Signal

0V
CN230-8

CN230-9

SCN1

LED4

PNL2 PCB
CN250-8

Key
Scan

+3.3V

PNL Key Signal (Scan Line)

0V

PNL2 PCB
CN250-9

PNL LED Control Signal

0V
CN230-10 KIN5

CN230-11 LED5

PNL2 PCB
CN250-10

Key
Pressed

+3.3V

PNL Key Signal (Key Line)

0V
PNL LED Control Signal

PNL2 PCB
CN250-11

0V
CN230-12 KIN4

CN230-13 LEDCT2

PNL2 PCB
CN250-12

Key
Pressed

PNL2 PCB
CN250-13

CN230-15 LEDCT3

PNL2 PCB
CN250-14

PNL Key Signal (Key Line)

0V

+5V

PNL LED Control Signal

LED ON

0V
CN230-14 KIN3

+3.3V

Key
Pressed

PNL2 PCB
CN250-15

+3.3V
0V

+5V
0V

PNL Key Signal (Key Line)

PNL LED Control Signal

LED ON

161
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN230-16 KIN2
PNL2 PCB
CN250-16

CN230-17 LEDCT4

Signal Waveform

PNL Key Signal (Key Line)

0V

+5V

PNL LED Control Signal

LED ON

0V
CN230-18 BAT+

+3.3V

Key
Pressed

PNL2 PCB
CN250-17

Function

PNL2 PCB
CN250-18

+3V

Lithium Battery

CN231
PNL1 PCB
Signal Name
Destination
Pin No.
CN231-1 +SLP
PNL2 PCB
CN251-1

CN231-2

nLEDSLP

Signal Waveform

Function

+5VP

PNL2 PCB
CN251-2

+5VP

Energy Saver Lamp LED


Power Supply

Energy Saver Lamp LED


Control Signal

0V
CN231-3

nSLPKY

PNL2 PCB
CN251-3

+3.3V
PUSH

CN231-4

GND

Energy Saver Key Signal

0V

PNL2 PCB
CN251-4

Ground

0V
CN231-5

LEDCT0

PNL2 PCB
CN251-5

+5V
0V

LED ON

CN231-6

BZ+

PNL2 PCB
CN251-6

+12V
(+24V)

CN231-7

LEDCT1

PNL2 PCB
CN251-7

+5V
0V

CN231-8

BZ-

PNL2 PCB
CN251-8

PNL LED Control Signal

Buzzer Signal (+)


+24V: Loud

PNL LED Control Signal

LED ON
+12V
(+24V)

Buzzer Signal
+24V: Loud

0V

162
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN231-9 LED6
PNL2 PCB
CN251-9

Signal Waveform

Function
PNL LED Control Signal

0V
CN231-10 SCN2

CN231-11 KIN0

CN231-12 KIN1

PNL2 PCB
CN251-10

PNL2 PCB
CN251-11

PNL2 PCB
CN251-12

Key
Scan

Key
Pressed

Key
Pressed

+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V

CN232
PNL1 PCB
Signal Name
Destination
Pin No.
CN232-1 SCN4
PNL3 PCB
CN252-1

CN232-2

CN232-3

CN232-4

CN232-5

SCN5

SCN3

SCN6

KIN3

Signal Waveform

Key
Scan

PNL3 PCB
CN252-2

Key
Scan

PNL3 PCB
CN252-3

Key
Scan

PNL3 PCB
CN252-4

PNL3 PCB
CN252-5

CN232-6

N.C.

PNL3 PCB
CN252-6

CN232-7

KIN2

PNL3 PCB
CN252-7

Key
Scan

Key
Pressed

Function

+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
No Connection

Key
Pressed

+3.3V

PNL Key Signal (Key Line)

0V

163
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN232-8 KIN7
PNL3 PCB
CN252-8

CN232-9

KIN1

CN232-10 KIN0

PNL3 PCB
CN252-9

PNL3 PCB
CN252-10

Signal Waveform

Key
Pressed

Key
Pressed

Key
Pressed

Function

+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V

CN233
PNL1 PCB
Signal Name
Destination
Pin No.
CN233-1 +DAT
PNL3 PCB
CN253-1

Signal Waveform

Function

+24V

DATA Lamp LED Power


Supply

0V
CN233-2

N.C.

PNL3 PCB
CN253-2

CN233-3

+ALM

PNL3 PCB
CN253-3

No Connection

+24V

ALARM Lamp LED Power


Supply

0V
CN233-4

CN233-5

KIN4

+ACT

PNL3 PCB
CN253-4

Key
Pressed

PNL3 PCB
CN253-5

+3.3V

PNL Key Signal (Key Line)

0V
+24V

ACTIVE Lamp LED Power


Supply

0V
CN233-6

CN233-7

KIN5

nLEDACT

PNL3 PCB
CN253-6

Key
Pressed

PNL3 PCB
CN253-7

+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

ACTIVE Lamp LED Control


Signal

0V
CN233-8

KIN6

PNL3 PCB
CN253-8

Key
Pressed

+3.3V

PNL Key Signal (Key Line)

0V

164
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN233-9 nLEDALM
PNL3 PCB
CN253-9

Signal Waveform

Function

+3.3V

ALARM Lamp LED Control


Signal

0V
CN233-10 LEDCT0

PNL3 PCB
CN253-10

PNL LED Control Signal

+3.3V

DATA Lamp LED Control


Signal

LED ON

0V
CN233-11 nLEDDAT

+5V

PNL3 PCB
CN253-11

0V
CN233-12 LED9

PNL3 PCB
CN253-12

PNL LED Control Signal

0V
CN233-13 LEDCT4

PNL3 PCB
CN253-13

+5V
LED ON

0V
CN233-14 LED8

PNL LED Control Signal

PNL3 PCB
CN253-14

PNL LED Control Signal

0V
CN233-15 LEDCT3

PNL3 PCB
CN253-15

+5V
LED ON

0V
CN233-16 LED7

PNL LED Control Signal

PNL3 PCB
CN253-16

PNL LED Control Signal

0V
CN233-17 LEDCT2

PNL3 PCB
CN253-17

PNL LED Control Signal

+5V

PNL LED Control Signal

LED ON

0V
CN233-18 LEDCT1

+5V

PNL3 PCB
CN253-18

LED ON

0V
CN234
PNL1 PCB
Signal Name
Destination
Pin No.
CN234-1 KIN4
PNL4 PCB
CN280-1

Signal Waveform

Key
Pressed

Function

+3.3V

PNL Key Signal (Key Line)

0V

165
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN234-2 KIN5
PNL4 PCB
CN280-2

CN234-3

CN234-4

CN234-5

CN234-6

CN234-7

CN234-8

CN234-9

KIN3

KIN6

KIN2

KIN7

KIN1

SCN11

KIN0

CN234-10 SCN10

CN234-11 SCN8

CN234-12 SCN9

CN234-13 nOPT

PNL4 PCB
CN280-3

PNL4 PCB
CN280-4

PNL4 PCB
CN280-5

PNL4 PCB
CN280-6

PNL4 PCB
CN280-7

Signal Waveform

Key
Pressed

Key
Pressed

Key
Pressed

Key
Pressed

Key
Pressed

Key
Pressed

PNL4 PCB
CN280-8

PNL4 PCB
CN280-9

Key
Scan

Key
Pressed

PNL4 PCB
CN280-10

Key
Scan

PNL4 PCB
CN280-11

Key
Scan

PNL4 PCB
CN280-12

Key
Scan

PNL4 PCB
CN280-13

Function

+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Key Line)

0V
+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL Key Signal (Scan Line)

0V
+3.3V

PNL4 Detection
0V: Detection

0V

166
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

PNL1 PCB
Signal Name
Destination
Pin No.
CN234-14 GND
PNL4 PCB
CN280-14

Signal Waveform

Function
Ground

0V

167
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.5. PS PC Board
CN10
Refer to SPC PC Board .
CN11
Refer to SC PC Board .
CN12
Refer to SPC PC Board .
CN500
Refer to SPC PC Board .

168
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.6. ADF PC Board


CN21
Refer to SPC PC Board .
CN22
ADF PCB
Signal Name
Destination
Pin No.
CN22-1
OUTA
ADF Motor
-1

Signal Waveform

Function
Motor Control Signal

+24V
0V

CN22-2

+24V

ADF Motor
-2

CN22-3

IOUTA

ADF Motor
-3

+24V

+24 VDC Power Supply

Motor Control Signal

+24V
0V

CN22-4

OUTB

ADF Motor
-4

Motor Control Signal

+24V
0V

CN22-5

+24V

ADF Motor
-5

CN22-6

IOUTB

ADF Motor
-6

+24V

+24 VDC Power Supply

Motor Control Signal

+24V
0V

CN22-7

+24VOPF

ADF Roller
Clutch
-1

CN22-8

nCCLH2

ADF Roller
Clutch
-4

CN22-9

+24VOPF

Feed 2 Roller
Clutch
-1

CN22-10

nCCLH1

Feed 2 Roller
Clutch
-4

+24V

+24 VDC Power Supply

ADF Roller Clutch Control


Signal

+24V
ON

0V
+24V

+24 VDC Power Supply

Feed 2 Roller Clutch


Control Signal

+24V
ON

0V

169
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN24
ADF PCB
Signal Name
Destination
Pin No.
CN24-1
+24VOPF
Inverting Roller
Clutch
-1
CN24-2

nCCLH3

Inverting Roller
Clutch
-4

Signal Waveform

Function

+24V

+24 VDC Power Supply

Inverting Roller Clutch


Control Signal

+24V
ON

0V

CN25
ADF PCB
Signal Name
Destination
Pin No.
CN25-1
+24VOPF
Stamp Solenoid

CN25-2

nASTAMP

Stamp Solenoid

Signal Waveform

Function

+24V

+24 VDC Power Supply

Stamp Control Signal

+24V
ON

0V

CN26
ADF PCB
Signal Name
Destination
Pin No.
CN26-1
+24VOPC
Release Lever
Plate Solenoid
-1
CN26-2

CN26-3

nAPACHG

nAKEEP1

Release Lever
Plate Solenoid
-2
Reversing Guide
1 Solenoid
-1

CN26-4

+24VOPC

Reversing Guide
1 Solenoid
-2

CN26-5

nAKEEP2

Reversing Guide
1 Solenoid
-3

CN26-6

+24VOPF

Signal Waveform

Function

+24V

Release Lever Plate


Solenoid Control Signal

+24V
ON

0V
Reversing 1 Guide Solenoid
Control Signal

+24V
ON

0V

+24V

+24 VDC Power Supply

Reversing 1 Guide Solenoid


Control Signal

+24V
ON

Duplex 2 Guide
Solenoid
-1

+24 VDC Power Supply

0V

+24V

+24 VDC Power Supply

170
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

ADF PCB
Signal Name
Destination
Pin No.
CN26-7
nAPICR
Duplex 2 Guide
Solenoid
-2

Signal Waveform

Function
Release Lever Plate
Solenoid Control Signal

+24V
ON

0V

CN27
ADF PCB
Signal Name
Destination
Pin No.
CN27-1
nAAPNT
Original
Detection Sensor
-1
CN27-2

CN27-3

GND

+5v

Signal Waveform

Function
Original Detection Signal

+5V
ON

0V

Original
Detection Sensor
-2

Ground

0V

Original
Detection Sensor
-3

+5V

+5 VDC Power Supply

CN28
ADF PCB
Signal Name
Destination
Pin No.
CN28-1
nAADL1
Original Lengh
Sensor 1
-1
CN28-2

GND

+5v

Original Lengh
Sensor 1
-3

CN28-4

nAADL2

Original Lengh
Sensor 2
-1

CN28-6

GND

+5v

Function
Original Length Detection
Signal

+5V
ON

Original Lengh
Sensor 1
-2

CN28-3

CN28-5

Signal Waveform

0V
Ground

0V
+5V

Original Length Detection


Signal

+5V
ON

Original Lengh
Sensor 2
-2

+5 VDC Power Supply

0V
Ground

0V

Original Lengh
Sensor 2
-3

+5V

+5 VDC Power Supply

171
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

ADF PCB
Signal Name
Destination
Pin No.
CN28-7
nAB4S
SNS PCB
CN41-4

Signal Waveform

Function
Original Width Detection
Signal

+5V(H)
0V

CN28-8

nAA3S

SNS PCB
CN41-2

Original Width Detection


Signal

+5V
0V

CN28-9

GND

SNS PCB
CN41-3

Ground

0V
CN28-10

+5v

SNS PCB
CN41-1

+5V

+5 VDC Power Supply

CN29
ADF PCB
Signal Name
Destination
Pin No.
CN29-1
nAB1SN
Read Point
Sensor
-1
CN29-2

GND

+5v

Read Point
Sensor
-3

CN29-4

nAOAC

ADF Cover Open


Detection Sensor
-1

CN29-6

GND

+5v

Function
Read Point Detection Signal

+5V
ON

Read Point
Sensor
-2

CN29-3

CN29-5

Signal Waveform

0V
Ground

0V
+5V

+5 VDC Power Supply

ADF Cover Open Detection


Signal

+5V
OPEN 0V

ADF Cover Open


Detection Sensor
-2

Ground

0V

ADF Cover Open


Detection Sensor
-3

+5V

+5 VDC Power Supply

172
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN30
ADF PCB
Signal Name
Destination
Pin No.
CN30-1
nAEJC
Eject Sensor
-1

Signal Waveform

Function

+5V
ON

Original Eject Detection


Signal

0V
CN30-2

GND

Eject Sensor
-2

Ground

0V
CN30-3

+5v

Eject Sensor
-3

CN30-4

nAB2SN

Duplex Eject
Sensor
-1

CN30-5

GND

+5v

Duplex Eject
Sensor
-3

CN30-7

nAREV

ADF Exit Cover


Sensor
-1

CN30-9

GND

+5v

+5 VDC Power Supply

Duplex Eject Detection


Signal

+5V
ON

Duplex Eject
Sensor
-2

CN30-6

CN30-8

+5V

0V
Ground

0V
+5V

+5 VDC Power Supply

ADF Exit Cover Open


Detection Signal

+5V
OPEN 0V

ADF Exit Cover


Sensor
-2

Ground

0V

ADF Exit Cover


Sensor
-3

+5V

+5 VDC Power Supply

173
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.7. CST2 PC Board


CN770
Refer to SPC PC Board .
CN771
Refer to SPC PC Board .
CN772
CST2 PCB
Signal Name
Destination
Pin No.
CN772-1 +24VM
CST3 PCB
CN807-1

CN772-2

MGND

Signal Waveform

Function

+24V

CST3 PCB
CN807-2

+24 VDC Power Supply

Ground

0V
CN772-3

+5v

CST3 PCB
CN807-3

CN772-4

GND

CST3 PCB
CN807-4

+5V

+5 VDC Power Supply

Ground

0V
CN772-5

OP3RST

CST3 PCB
CN807-5

Option Feed FIFO Reset

+5V
Reset

CN772-6

OP3FLT

CST3 PCB
CN807-6

0V

+5V

Option Feed FIFO Latch

0V
CN772-7

OP3FCK

CST3 PCB
CN807-7

Option Feed FIFO Clock

+5V
Reset

CN772-8

OP3FOT

CST3 PCB
CN807-8

0V
+5V

Option Feed FIFO Output

0V
CN772-9

OP3ENB

CST3 PCB
CN807-9

Option Feed FIFO Enable

+5V (H)
0V (L)

CN772-10 OP3FLD

CST3 PCB
CN807-10

+5V

Option Feed FIFO Load

0V

174
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CST2 PCB
Signal Name
Destination
Pin No.
CN772-11 OP3FDIN
CST3 PCB
CN807-11

Signal Waveform

Function
Option Feed FIFO Input

+5V
0V

CN772-14 +24VM

CST3 PCB
CN807-13

CN772-13 GND

CST3 PCB
CN807-14

+24V

+24 VDC Power Supply

Ground

0V
CN773
CST2 PCB
Signal Name
Destination
Pin No.
CN773-1 +24VM
Paper Feed
Clutch
-1
CN773-2

ADF2

Signal Waveform

Paper Feed
Clutch
-2

+24V

+24 VDC Power Supply

+24V

2nd Paper Tray Feed Roller


Drive Signal

ON
CN773-3

+24VM

Intermediate
Roller Clutch
-1

CN773-4

MRCLH2

Intermediate
Roller Clutch
-2

Function

0V
+24V

+24V
ON

+24 VDC Power Supply

2nd Paper Tray


Intermediate Roller Clutch
Drive Signal

0V

CN774
CST2 PCB
Signal Name
Destination
Pin No.
CN774-1 +24VM
2nd Tray Lift
Motor

CN774-2

LIFTM2

Signal Waveform

2nd Tray Lift


Motor

ON

Function

+24V

+24 VDC Power Supply

+24V

2nd Paper Tray Lift Motor


Drive Signal

0V

175
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN775
CST2 PCB
Signal Name
Destination
Pin No.
CN775-1 PCHK2
No Paper Sensor
-1

Signal Waveform

Function

+5V

2nd Paper Tray Paper


Detection Signal

0V
CN775-2

GND

No Paper Sensor
-2

Ground

0V
CN775-3

CN775-4

CN775-5

CN775-6

LDPHK2

UPLMT2

GND

LDUPL2

No Paper Sensor
-3

+1.2V

Upper Limit
Sensor
-1

+5V

Photo Sensor DC Drive


Voltage

2nd Paper Tray Paper Level


Signal

0V

Upper Limit
Sensor
-2

Ground

0V

Upper Limit
Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

CN776
CST2 PCB
Signal Name
Destination
Pin No.
CN776-1 FDPCHK2
Registration
Sensor
-1

Signal Waveform

Function

+5V

2nd Paper Tray Paper


Registration Detection
Signal

0V
CN776-2

CN776-3

GND

LDFPCHK2

Registration
Sensor
-2

Ground

0V

Registration
Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

176
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN777
CST2 PCB
Signal Name
Destination
Pin No.
CN777-1 nCST2
2nd Tray
Detection Sensor
-1

Signal Waveform

Function

+5V

2nd Paper Tray Detection


Signal

0V
CN777-2

CN777-3

GND

LDCST2

2nd Tray
Detection Sensor
-2

Ground

0V

2nd Tray
Detection Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

CN778
CST2 PCB
Signal Name
Destination
Pin No.
CN778-1 JAMDOR2
Jam Cover Open
Sensor
-1
CN778-2

CN778-3

GND

LDJAM2

Signal Waveform

Function

+5V
OPEN 0V

Jam Cover Open


Sensor
-2

2nd Paper Tray Jam Access


Cover Open Detection
Signal
Ground

0V

Jam Cover Open


Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

177
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.8. CST3 PC Board


CN800
CST3 PCB
Signal Name
Destination
Pin No.
CN800-1 PCHK3
No Paper Sensor
-1

Signal Waveform

Function

+5V

3rd Paper Tray Paper


Detection Signal

0V
CN800-2

GND

No Paper Sensor
-2

Ground

0V
CN800-3

CN800-4

CN800-5

CN800-6

LDPHK3

UPLIMIT3

GND

LDUPL3

No Paper Sensor
-3

+1.2V

Upper Limit
Sensor
-1

+5V

Photo Sensor DC Drive


Voltage

3rd Paper Tray Paper Level


Signal

0V

Upper Limit
Sensor
-2

Ground

0V

Upper Limit
Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

CN801
CST3 PCB
Signal Name
Destination
Pin No.
CN801-1 CST3
3rd Tray
Detection Sensor
-1

Signal Waveform

Function

+5V

3rd Paper Tray Detection


Signal

0V
CN801-2

CN801-3

GND

LDCST3

3rd Tray
Detection Sensor
-2

Ground

0V

3rd Tray
Detection Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

178
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN802
CST3 PCB
Signal Name
Destination
Pin No.
CN802-1 JAMDOR3
Jam Cover Open
Sensor
-1

Signal Waveform

Function

+5V

3rd Paper Tray Jam Access


Cover Open Detection
Signal

0V
CN802-2

CN802-3

GND

LDJAM3

Jam Cover Open


Sensor
-2

Ground

0V

Jam Cover Open


Sensor
-3

+1.2V

Photo Sensor DC Drive


Voltage

CN803
CST3 PCB
Signal Name
Destination
Pin No.
CN803-1 FDPCHK3
Registration
Sensor
-1
CN803-2

CN803-3

GND

LDFPCHK3

Signal Waveform

Function

+5V
0V

Registration
Sensor
-2

3rd Paper Tray Paper


Registration Detection
Signal
Ground

0V

Registration
Sensor
-3

+1.5V

Photo Sensor DC Drive


Voltage

CN804
CST3 PCB
Signal Name
Destination
Pin No.
CN804-1 +24VM
3rd Tray Lift
Motor

CN804-2

nLIFTM3

3rd Tray Lift


Motor

Signal Waveform

Function

+24V

+24 VDC Power Supply

3rd Paper Tray Lift Motor


Drive Signal

+24V
0V

CN805
CST3 PCB
Signal Name
Destination
Pin No.
CN805-1 +24VM
3rd Tray Drive
Motor
-1

Signal Waveform

+24V

Function
+24 VDC Power Supply

179
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CST3 PCB
Signal Name
Destination
Pin No.
CN805-2 MGND
3rd Tray Drive
Motor
-2

Signal Waveform

Function
Ground

0V

CN805-3

N.C.

3rd Tray Drive


Motor
-3

CN805-4

P/S

3rd Tray Drive


Motor
-4

+5V

3rd Tray Drive


Motor
-5

+5V

CN805-5

LD

No Connection

Motor Start/Stop

0V
Motor Lock Detection Signal

0V

CN806
CST3 PCB
Signal Name
Destination
Pin No.
CN806-1 +24VM
Paper Feed
Clutch
-1
CN806-2

ADF3

Paper Feed
Clutch
-2

Signal Waveform

Function

+24V

+24 VDC Power Supply

3rd Paper Tray Feed Roller


Drive Signal

+24V
0V

CN806-3

+24VM

Intermediate
Roller Clutch
-1

CN806-4

MRCLH3

Intermediate
Roller Clutch
-2

+24V

+24 VDC Power Supply

3rd Paper Tray Intermediate


Roller Clutch Drive Signal

+24V
0V

CN808
CST3 PCB
Signal Name
Destination
Pin No.
CN808-1 +24VM
CST2 PCB
CN770-3

CN808-2

MGND

Signal Waveform

Function

+24V

CST2 PCB
CN770-4

+24 VDC Power Supply

Ground

0V

180
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CST3 PCB
Signal Name
Destination
Pin No.
CN808-3 +5v
CST2 PCB
CN770-5

CN808-4

GND

Signal Waveform

Function

+5V

CST2 PCB
CN770-6

+5 VDC Power Supply

Ground

0V
CN808-5

N.C.

CST2 PCB
CN770-7

No Connection

CN808-6

N.C.

CST2 PCB
CN770-8

No Connection

CN808-7

N.C.

CST2 PCB
CN770-9

No Connection

CN808-8

N.C.

CST2 PCB
CN770-10

No Connection

CN808-9

N.C.

CST2 PCB
CN770-11

No Connection

CN808-10 N.C.

CST2 PCB
CN770-12

No Connection

CN808-12 N.C.

CST2 PCB
CN770-14

No Connection

CN808-13 ADF4

CST2 PCB
CN771-1

+24V
ON

CN808-14 MRCLH4

CST2 PCB
CN771-2

CN808-15 LIFT4

0V
+24V

ON
CST2 PCB
CN771-3

4th Paper Tray Feed Roller


Drive Signal

4th Paper Tray Intermediate


Roller Clutch Drive Signal

0V

+5V

4th Paper Tray Lift Motor


Signal

0V

181
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CST3 PCB
Signal Name
Destination
Pin No.
CN808-16 PCHK4
CST2 PCB
CN771-4

Signal Waveform

Function

+5V

4th Paper Tray Paper


Detection Signal

0V
CN808-17 CST4

CST2 PCB
CN771-5

+5V

4th Paper Tray Detection


Signal

0V
CN808-18 UPLIMIT4

CST2 PCB
CN771-6

+5V

4th Paper Tray Paper Level


Signal

0V
CN808-19 FDPCHK4

CST2 PCB
CN771-7

+5V
0V

CN808-20 JAMDOR4

CST2 PCB
CN771-8

+5V
0V

CN808-21 CSTOP4

CST2 PCB
CN771-9

4th Paper Tray Paper


Registration Detection
Signal
4th Paper Tray Jam Access
Cover Open Detection
Signal
4th Paper Feed Module
Detection Signal

0V
CN808-23 +24VM

CST2 PCB
CN771-11

CN808-24 MGND

CST2 PCB
CN771-12

+24V

+24 VDC Power Supply

Ground

0V
CN808-25 N.C.

CST2 PCB
CN770-15

No Connection

CN808-26 N.C.

CST2 PCB
CN770-16

No Connection

182
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.9. FXB PC Board


CN391
FXB PCB
Signal Name
Destination
Pin No.
CN391-1 +5VP
MJR PC Board
CN25-1

CN391-2

GND

Signal Waveform

Function

+5V

MJR PC Board
CN25-2

+5 VDC Power Supply

Ground

0V
CN391-3

+24V

MJR PC Board
CN25-3

CN391-4

pCMLD

MJR PC Board
CN25-4

+24V

+5V(H)

ON

OFF
CN391-5

nHKOF

MJR PC Board
CN25-5

Line Switching Relay Drive


Signal
H : CML On
0V(L) L : CML Off
External Phone Off-Hook
Detection Signal
H : On Hook
L : Off Hook

+5V(H)
0V(L)

CN391-6

CN391-7

nCTON

AGND

MJR PC Board
CN25-6

+24 VDC Power Supply

Ring Detection Signal

H: Standby Mode
L: Ringing

MJR PC Board
CN25-7

Ground

0V
CN392
FXB PCB
Signal Name
Destination
Pin No.
CN392-1 L2
MJR PC Board
CN22-1

CN392-3

L1

Signal Waveform

Function
Line Signal

MJR PC Board
CN22-2

Line Signal

183
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

CN393
FXB PCB
Signal Name
Destination
Pin No.
CN393-1 pSPKOT
Speaker
-1

CN393-2

GND

Signal Waveform

Function

+1V
(Max)
-1V
(Min)

Speaker
-2

Line Dial Tone Signal

Ground

0V

184
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

3.10.10. MJR PC Board


CN22
Refer to FXB PC Board .
CN25
Refer to FXB PC Board .

185
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

4 Troubleshooting
4.1.

Initial Troubleshooting Flowchart


START

Plug the Power Cord in, and turn


the Power Switche ON.

Does the unit power up


normally?

No
Does the LCD display
the function correctly?

Yes

No

Yes

Troubleshoot Improper
LCD Display

Troubleshoot any 3-digit


CODE displayed

Does the unit produce


normal copies?

No

Yes

Does the original document No


feed through correctly?
Yes
Troubleshoot the
Document Feeder
Does the recording paper No
exit the unit?
Yes

Troubleshoot communication
problems (transmission,
reception, dialing, polling,
information codes, or
diagnostic codes.)

Check for recording


paper path problems.

Troubleshoot printed
copy quality problems

186
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

4.2.

Improper LCD Display


START

Check connectors: CN52 (SC PCB),


and CN220 (PNL1 PCB).

Yes

Is LED/LCD displayed?

Does the display appear normal?


Yes
No

No
Does CN52, pin 6 on the SC
PCB measure +5 VDC?

Yes

No
Replace the LCD
Module.

Replace the SC PCB.

Is the trouble
resolved?
Yes

No

Replace the
Power Supply
Unit.

END
END

Note:
LCD Display Brightness Adjustment
To adjust the brightness of the LCD display, press, and while holding down the "CLEAR" key, keep
pressing the "ORIGINAL SIZE", or the "COPY SIZE" key until the desired brightness is achieved.
ORIGINAL SIZE: Dimmer
COPY SIZE
: Brighter

187
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

4.3.

Black Copy
Paper Travel

4.3.1.

Printed Copy Quality Problems

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No

Is the OPC Drum/Developer


Unit operational?
Yes

No

Check the Scanner mechanism.

Replace the OPC Drum/Developer Unit.

No

Is the PS normal?

1. Check all connectors, and voltages


on the PS.
2. Check the contacts between
PS, and Developer Unit.
3. Replace the PS.

Yes

Is the SPC PCB normal?


Yes

No
1. Check all connectors, and voltages
on the SPC PCB.
2. Replace the SPC PCB.

END

188
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

Blank Copy
Paper Travel

4.3.2.

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No

Is the OPC Drum/Developer


Unit operational?
Yes

No

Check the Scanner mechanism.

Replace the OPC Drum/Developer Unit.

Are there any foreign particles, Yes


or stains in the Charge Unit?
No

Is the PS normal?

1. Clean the Charge Wire


with a soft, dry cloth.
2. Replace the Charge Unit.

No

Yes

1. Check all connectors, and


voltages on the PS.
2. Check the Spring Connector,
and voltage on the PS.
3. Replace the PS.

Are there any foreign particles, Yes


or stains blocking the Laser
Beam path?
1. Remove the particles from the
No
laser beam path, or clean the stains.
2. Replace the LSU.

Is the SPC PCB normal?


Yes

No
1. Check all connectors, and
voltages on the SPC PCB.
2. Replace the SPC PCB.

END

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Vertical White Lines

Paper Travel

4.3.3.

START

No
Is the Test Pattern printout in
Copier F1 Mode normal?
Yes

Is the recording paper damp?

Check the Scanner mechanism.

Yes

No

Is the Drum/Developer
Unit operational?
Yes

Replace the recording paper.

No
Replace the Drum/Developer Unit.

Are there any foreign particles, Yes


or stains blocking the Laser
Beam path?
No

Are the Fuser, and Pressure


Roller surfaces clean?
Yes

1. Remove the particles from


the laser beam path, or clean the stains.
2. Replace the LSU.

No
Clean, or replace the Rollers.

END

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Ghost Images

A
AAA
A

Paper Travel

4.3.4.

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No

Is the recording paper damp?

Yes

Check the Scanner mechanism.

No

Replace the recording paper.

Is the OPC Drum/Developer


Unit operational?
Yes

No

Are the Fuser and Pressure


Roller surfaces clean?
Yes

No

Replace the OPC Drum/Developer Unit.

Clean, or replace the rollers.

END

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Vertical Dark Lines

Paper Travel

4.3.5.

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No

Is the OPC Drum/Developer


Unit operational?
Yes

No

Is the LSU normal?

Check the Scanner mechanism.

Replace the OPC Drum/Developer Unit.

No

Yes

Are the Fuser, and Pressure


Roller surfaces clean?
Yes

Replace the LSU.

No
Clean, or replace the rollers.

END

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Horizontal Dark Lines

Paper Travel

4.3.6.

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No

Check the Scanner mechanism.

Is the OPC Drum/Developer


Unit operational?
Yes

No
Replace the OPC Drum/Developer Unit.

Is the LSU normal?


Yes

Is the PS normal?

Replace the LSU.

No
1. Check all connectors, and
voltages on the PS.
2. Check the Spring Connector,
and voltage on the PS.
3. Replace the PS.

Yes

Are the Fuser, and Pressure


Roller surfaces clean?
Yes

No
Clean, or replace the rollers.

END

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Dark Background

Paper Travel

4.3.7.

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No

Is the recording paper damp?

Yes

Check the Scanner mechanism.

No

Is the OPC Drum/Developer


Unit operational?
Yes

Is the LSU normal?

Replace the recording paper.

No
Replace the OPC Drum/Developer Unit.

No

Yes

Replace the LSU.

No

Is the PS normal?

1. Check all connectors, and


voltages on the PS.
2. Check the Spring Connector,
and voltages on the PS.
3. Replace the PS.

Yes

Are the Fuser, and Pressure


Roller surfaces clean?
Yes

No
Clean, or replace the rollers.

END

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Light Print
Paper Travel

4.3.8.

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
No

Is the recording paper damp?

Yes
Check the Scanner mechanism.

Yes

No

Is the OPC Drum/Developer Unit


operational?
Yes

Are there any foreign particles, or


stains blocking the Laser Unit
path?

Replace the paper.


No
Replace the OPC Drum/Developer Unit.
Yes
1. Remove the particles from the
laser beam path, or clean the stains.
2. Replace the LSU.

No

Is the PS normal?

No

Yes

1. Check all connectors, and


voltages on the PS.
2. Replace the PS.

Are the Fuser, and Pressure Roller No


surfaces clean?
Yes

Clean, or replace the rollers.

END

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Horizontal White Lines

Paper Travel

4.3.9.

START

Is the Test Pattern printout in


Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No

Is the recording paper damp?

Yes

Check the Scanner mechanism.

No

Replace the recording paper.

Is the OPC Drum/Developer


Unit operational?
Yes

No

Are there any foreign particles,


or stains in the Charge Unit?
No

Yes

Replace the OPC Drum/Developer Unit.

1. Clean the Charge Wire


with a soft, dry cloth.
2. Replace the Charge Unit.
No

Is the PS normal?
Yes

Are the Fuser, and Pressure


Roller surfaces clean?
Yes

1. Check all connectors, and


voltages on the PS.
2. Replace the PS.
No
Clean, or replace the rollers.

END

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4.3.10. Improper Fusing (Printed image does not bond to the paper)

P
START

Is the recording paper damp?

Yes

No

Is the Fuser Unit normal?

Replace the recording paper.

No

Yes

Replace the Fuser Unit. (See Note)

END

Note:
Replace the entire Fuser Unit when the Thermostat, and/or the Thermistor fail (open-circuit).

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4.3.11.

Voids in Solid Areas


Paper Travel

P
START

Is the recording paper damp?

Yes

No

Replace the recording paper.

Is the OPC Drum/Developer


Unit operational?
Yes

No

Are the Fuser, and Pressure


Roller surfaces clean?
Yes

No

Replace the OPC Drum/Developer Unit.

Clean, or replace the rollers.

END

Paper Travel

4.3.12. Black Dots

START

Is the OPC Drum/Developer


Unit operational?

No
Replace the OPC Drum/Developer Unit.

Yes

Are the Fuser, and Pressure


Roller surfaces clean?
Yes

No
Clean, or replace the rollers.

END

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Paper Travel

4.3.13. Recording Paper Creases

START

Is the recording paper damp?

Yes

No

Replace the recording paper.

Are there any foreign particles,


or stains in the paper path?
No

Yes

Is the recording paper skewing?

Yes

Remove any obstructions and / or


clean the paper path.

No

Are the Fuser, and Pressure


Roller surfaces soiled, or are
there any foreign particles, or
stains in the Fuser Unit?
No

Ensure the paper is set correctly in


the Paper Tray, and that the Paper
Guides are properly adjusted.

Yes

1. Remove any foreign particles


and / or clean the stains.
2. Clean, or replace the rollers.
3. Replace the Fuser Unit.

END

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4.3.14. Poor Printed Copy Quality


START

Is the Test Pattern printout


in Copier F1 Mode, or Fax
Service Mode 3 normal?
Yes

No
1. Replace the SPC PCB.
2. Replace the LSU.
3. Replace the PS.
4. Replace the Developer Unit.

Make a local copy.

Is the printed copy correct?

No

Yes

Check the connections of


CN850 on the CCD PCB,
CN 55 on the SC PCB,
the Scanning Lamp.

Perform a receiving test


with the reference fax unit.

Is the received copy correct?

No

Yes

Is a poor copy printed only


when receiving from a
specific transmitter?
Yes

1. Check CN390 on the FXB PCB.


2. Check CN22/25 on MJR PCB.
3. Check the Telephone Line Cord.
4. Replace the FXB PCB.

No
Telephone line quality is poor.

The transmitting machine


may be defective.

END

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4.3.15. Document Skewing


START

de

Mo
Copy le
Samp

Is the Test Pattern printout


in Copier F1 Mode normal?

No

Check the Scanner


or ADF/iADF mechanism.

No

Check or replace LSU.

Yes

Is the LSU normal?


Yes

END

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4.3.15.1. LSU Skew Adjustment


(1) Open the Front Cover, and the Left Cover.
(2) Slide the Process Unit out. (Refer to 2.2.5.)
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
(3) Remove the Front Cover 1. (Refer to 2.2.11.)
(4) Loosen 3 Screws.

< Example of Printed Image >

Document Leading Edge

A
< Example of Printed Image >

Document Leading Edge

Adjust the Lever Plate downwards, and recheck the


Document Skewing. Readjust as needed.
One scale adjusts the skewed image by
approximately 0.15 mm.

Adjust the Lever Plate upwards, and recheck the


Document Skewing. Readjust as needed.

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4.3.16. Abnormal Printing


START

Is the recording paper loaded


in the Paper Tray properly?

No

Yes

1. Adjust the Paper Width Guide.


2. Adjust the Paper Length Guide.

Is the recording paper size, and No


thickness within specification?
Yes

Is Panasonic Toner being used?

Replace with correct paper.

No

Yes

Are all switches, and sensors


operating properly?

Replace with the Panasonic Toner.

No

Yes

Are there any foreign particles,


or paper pieces in the receiver
unit?
No

Do the rollers rotate properly?

Adjust, clean, or replace.

Yes
Remove the foreign particles, or paper pieces
from the receiver unit.
No
1. Check all rollers, gears, drive clutches, and
springs.
2. Adjust, or replace any defective parts.

Yes

Is the receiving mechanism


operating correctly?
Yes

No
Adjust, or replace any defective parts.

END

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4.3.17. Scanned Copy Quality Problems


START

Is the Scanning Lamp


abnormal?
No

Yes

Are there any foreign particles,


or paper pieces in the scanning
area?
No

Yes

Is the scanning area dirty?

Replace the Scanning Lamp.

Remove the foreign particles, or paper


pieces from the scanning area.

Yes

No

Are the Transmitting


Rollers dirty?
No

1. Clean the Scanning Glass.


2. Clean Mirrors 1, and 2.
Yes
Clean the rollers.

Yes
Is the Scanner Block abnormal?
No

1. Check CN (SC PCB).


2. Check CN (CCD PCB).
3. Replace the CCD Assembly.
4. Replace the SC PCB.

END

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4.3.18. Print Skew Adjustment for Platen Glass Scanning


Follow the procedures below to adjust for the skewing when scanning original(s) from the Platen Glass.
Remove the Platen (L) Glass. (Refer to 2.2.4.)
<Adjustment 1>

< Example of Printed Image >

When the printed image is skewed as illustrated.

Document Leading Edge

A
(1) Mark the original positions of the Screw A, and B
before making any adjustments.
(2) Rotate the Screw A counter-clockwise, and
Screw B clockwise by the same amount.
(Half rotation of the screw, adjusts the skewed
image by approximately 0.9 mm.)
Caution:
Do not rotate the screw by more than half a
rotation.
(3) Make a copy to confirm the correction.

< Example of Printed Image >

When the printed image is skewed as illustrated.

Document Leading Edge

A
(4) Rotate the Screw A clockwise, and Screw B
counter-clockwise by the same amount.
(Half rotation of the screw, adjusts the skewed
image by approximately 0.9 mm.)
Caution:
Do not rotate the screw by more than half a
rotation.
(5) Make a copy to confirm the correction.

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<Adjustment 2: Alternate method>


It is delicate method as a factory adjustment.
Only when it can not be fixed by the adjustment 1.
When the printed image is skewed as illustrated.

< Example of Printed Image >


Document Leading Edge

A
(1) Mark the original position of the Plate before
making any adjustments.
(2) Loosen 2 Screws.
(3) Adjust the Plate to left, and recheck the
Document Skewing. Readjust as needed.

When the printed image is skewed as illustrated.

< Example of Printed Image >


Document Leading Edge

A
(4) Loosen 2 Screws.
(5) Adjust the Plate to right, and recheck the
Document Skewing. Readjust as needed.

(6) Perform the Service Mode F6-03 to adjust the


Top field, if necessary.

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4.4.
4.4.1.

Document Feeder (ADF)


No Document Feed
START

Is the Document set


properly?

No

Set the Document


properly.

No

Set the Document on


the Platen Glass.

Yes
Is the Document
thickness, or size
within specifications?
Yes
Does the LCD activate No
when a Doument is set?
Yes

Does the NP Sensor


No
Actuator move
smoothly?

Adjust, or replace the


Actuator.

Yes
Does CN27, pin 3 on No
the ADF PCB
measure +5 VDC?

Check the Harness of


the ADF Motor.

Check the connections


of CN21 on the ADF
PCB, and CN605
on the SC PCB.

Yes
Is the trouble
resolved?

No

Yes
END
Does the ADF Roller
rotate?

No

Replace the Clutch


or the ADF Motor.

Replace the ADF


PCB, or the SC PCB.

Yes
No

Is the trouble
resolved?

Replace the ADF PCB.

Yes
END

Is the Feed Roller


surface dirty?

No

Check, and adjust the


separator pressure.

Yes
Clean the Feed Roller
surface.

No

Is the trouble
resolved?

Replace the Pre-Feed


and / or the ADF Roller.

Yes
END

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4.4.2.

Document Jam
START

Are there any obstacles in Yes


the document path?
No
Does the ADF Roller
rotate?
Yes

No

Remove any obstacles


blocking the path.
Check the ADF Motor
connector.
Is the trouble resolved?
No

Yes

Replace the ADF Motor, or


the ADF PCB.
Does the document feed
normally?

No

Check the Gear, and


the Roller.

No

Check the connections of


CN21 on the ADF PCB and
CN605 on the SC PCB.

Yes
Does CN27, pin 3 on the
ADF PCB measure
+5 VDC?
Yes
Yes

Is the trouble resolved?


No
Replace the ADF PCB, or
SC PCB.

END

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4.4.3.

Document Skew
START

Are there any obstacles


in the document path?
No

Yes

Are the Pre-Feed, and ADF


Rollers operational?
Yes

No

Replace the Pre-Feed,


and / or ADF Roller.

Are the components of the


Feeder Unit operational?
Yes

No

Replace any worn out /


defective component.

Does the NP Sensor


Actuator move smoothly?

No

Adjust, or replace the


Actuator.

Remove any obstacles


from the document path.

Yes
Front Page skew?

Yes

No
Back Page skew?

Yes

No

Adjust Feed Skew


Adjustment "A".
(See Sect. 4.4.3.1.)
Adjust Feed Skew
Adjustment "B".
(See Sect. 4.4.3.1.)

END

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4.4.3.1.

ADF Feed Skew Adjustment

Using a lined Original (about 20 lb (75 g/m2) weight pager), make a copy from the ADF to check for
feeding alignment.
(3)

(2)
(2)

(3)

(1) Copy an Original using the ADF.


(2) Open the ADF Cover, and release the Stopper.
(3) Remove the ADF Front Cover.
Note:
Release the 2 Latch Hooks from back by opening
the ADF.
(4) Remove 1 Screw, and turn the Adjusting
Bracket counter-clockwise.

(4)
90

(A) If the Document is Skewed to the right, set the


Adjusting Bracket to the right, and secure with 1
Screw.

<Example of Printed Image>


Copy Image
Leading Edge

Right
Skewed to
the right

(B) If the Document is Skewed to the left, set the


Adjusting Bracket to the left, and secure with 1
Screw.

<Example of Printed Image>


Copy Image
Leading Edge

Left

Skewed to
the left

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4.4.3.2.

i-ADF Feed Skew Adjustment

Pinch Roller (1838)


(Feed Skew Adjustment "A")

Pinch Roller (1838)


(Reverse Registration, or Feed Skew Adjustment "B")
1. Front Page Skew Adjustment
Using a lined original (about 20 lb (80 g/m2) weight pager), make a copy from the ADF / i-ADF to check
for feeding alignment.

< Example of Printed Image >

Document Leading Edge

Adjust the Feed Skew Adjustment "A" downwards,


and recheck the feeding alignment. Readjust as
needed.

A
< Example of Printed Image >

Document Leading Edge

Adjust the Feed Skew Adjustment "A" upwards, and


recheck the feeding alignment. Readjust as needed.

A
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2. Back Page Skew Adjustment (i-ADF Only)


Using a lined original (about 20 lb (80 g/m2) weight pager), make a copy from the i-ADF to check for
feeding alignment.

< Example of Printed Image >


Document Leading Edge

Adjust the Feed Skew Adjustment "B" downwards,


and recheck the feeding alignment. Readjust as
needed.

B
< Example of Printed Image >

Adjust the Feed Skew Adjustment "B" upwards, and


recheck the feeding alignment. Readjust as needed.

Document Leading Edge

B
4.4.4.

i-ADF Free Stop Adjustment

Follow the procedure below to adjust the Free Stop function, if necessary.

Screws

Fasten 2 Adjusting Screws on the Right Hinge.


The Adjustment should be performed by 1/4 turn
while checking the Free Stop.
Make sure that the rotation values of both Adjusting
Screws are the same.

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4.5.
4.5.1.

Troubleshooting the LAN Interface


Checking Network Configuration
START
Print the current Internet Parameters List
Ask the customer for the Pre-Installation
Information form filled out by the Network
Administrator.
Verify this information with the Internet
Parameters List that you just printed.
Are the Internet Parameters entered
correctly into the unit?

No
Re-enter the Internet Parameters correctly.

Yes
Locate a PC connected to the same Subnet
Mask as the unit
From the DOS Prompt, enter the following
command-line utility: ipconfig /all
Does the displayed Network configuration,
match the following settings of the unit
Internet Parameters ?
Default Gateway IP Address:
DNS Server IP Address:
Subnet Mask:

No
Ask the Network Administrator to
verify the proper information.

Yes
From the DOS Prompt, enter the following
command-line utility: "route print"
Does the current routing table for the
Gateway match ?

No
Ask the Network Administrator to correct
the routing table on that Gateway.
No

Yes
Does the Default Gateway respond to the
"ping IP" command ?
Yes

Check the power switch, cables , and the


current settings of unit.

Does the DNS Server respond to the


"ping IP" command ?

No
Ask the Network Administrator to check the
Default Gateway, and system status.
No

Yes
Does the unit respond to the
"ping host name" command ?

Ask the Network Administrator to check the


Default Gateway, and system status.
No

Yes
Does the unit respond to the
"telnet" command ?

Replace the SC PCB

Yes
Ask the Network Administrator to verify the
POP/SMTP account, and system status.

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4.5.2.

Testing the TCP / IP Network

It is beyond the scope of this Service Manual to cover Networking in detail, there are many excellent
manuals on this subject, but we hope the information in this section will aid with your troubleshooting efforts.
In most cases, the Network Administrator will be able to provide you with needed information, or assistance.
When encountering Network problems during an onsite service call, or during the installation stage, try to
isolate the steps that are not being completed so that you can quickly locate the components that don't
work. It is best to organize your troubleshooting efforts by understanding what should be happening, then
you can trace the path, and see where the problem is occurring.
In our case, we use TCP/IP for transportation of data from one system to another, which involves a whole
series of events occurring throughout a number of different layers.
As with all networking, TCP/IP works better when its plugged in, therefore, start your troubleshooting by
checking the Physical Connectivity first, the cable(s).
In our examples, we'll use several simple tools readily available in the DOS command-line utility for
troubleshooting. There are many other utilities available for checking more detailed information, some are
Free of charge, others are available for a nominal fee.
1. System Diagram Model
Ask the customer to provide you with the Pre-Installation Information form, that was filled out by the
Network Administrator.
A description, or system diagram for the unit, including its physical address, email server, and DNS
server is required.
Network Configuration
Domain Name: labo.mgcs.com

Network D
PC Client
[210.232.71.18]
js2.labo.mgcs.com
WAN

SMTP/POP DNS
Server
Server
sv2.labo.mgcs.com
[192.168.1.2]

Network A
[192.168.3.0]

sv1.labo.mgcs.com
[192.168.1.1]

[192.168.3.254]
Router (R1)

[192.168.1.253]
Network B
[192.168.1.0]

"ping"

PC Client
[192.168.1.4]
ec5.labo.mgcs.com
Hub

PC Client
[192.168.3.4]
ec4.labo.mgcs.com

Panasonic Device
[192.168.3.5]
ef1.labo.mgcs.com

Network C
[192.168.4.0]

PC Client
[192.168.4.1]
fmrt7.labo.mgcs.com

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2. Checking Current Configuration


Print the current unit Internet Parameters configuration.
Locate a PC connected to the same Subnet Mask as the unit, then from the DOS Prompt, type the
following command-line utility: "ipconfig /all" for Windows 98/Me/2000/NT/XP.
Verify that the displayed Network configuration on the PC, matches the following Internet Parameter
settings of the unit:
Default Gateway IP Address:
DNS Server IP Address:
Subnet Mask: (whether it is valid)
For Windows 98 / Me / 2000 / NT / XP / Windows Server 2003
The following example shows the output after you type "ipconfig /all" at a command prompt:
C:\>ipconfig /all
Windows NT IP Configuration
Host Name
DNS Servers
Node Type
NetBIOS Scope ID
IP Routing Enabled.
WINS Proxy Enabled
NetBIOS Resolution Uses DNS

: ec4.labo.pcc.com
: 192.168.1.1
: Hybrid
:
: No
: No
: No

Ethernet adapter IBMFE1


Description

:
: IBM 100/10 EtherJet PCI Adapter

Physical Address
DHCP Enabled
IP Address
Subnet Mask
Default Gateway
Primary WINS Server

: 00-04-AC-EE-9C-E8
: No
: 192.168.3.4
: 255.255.255.0
: 192.168.3.254
: 192.168.3.18

From the above examples, you know the Network configuration for the specified Subnet Mask is as
follows: IP Address: 192.168.3.4; Subnet Mask: 255.255.255.0; Default Gateway (Default Router IP
Address): 192.168.3.254; DNS Server: 192.168.1.1, and the Domain Name: labo.pcc.com
(obtained from the Host Name).
3. Using "PING" to Test Physical Connectivity
The Packet Internet Groper (PING) is a command-line tool included with every Microsoft TCP/IP client
(any DOS, or Windows client with the TCP/IP protocol installed). PING is a simple utility that is used to
send a test packet to a specified IP Address, or Hostname, then, if everything is working properly, the
packet is echoed back (returned).
Sample command-line PINGing, and parameters are shown below. There are several available
options that can be specified with the PING command. However, for our examples, we will use two
options (-n, and -w) which are commonly used when the response from the destination location is too
long.
-n count
:
-w timeout :

The number of echo requests that the command should send. The default is four.
Specifies the period PING will wait for the reply before deciding that the host is not
responding.

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PINGing the Unit


C:\WINDOWS>ping ef1.labo.pcc.com
Pinging ef1.labo.pcc.com [192.168.3.5] with 32 bytes of data:
Reply from 192.168.3.5: bytes=32 time=5ms TTL=253
Reply from 192.168.3.5: bytes=32 time=4ms TTL=253
Reply from 192.168.3.5: bytes=32 time=4ms TTL=253
Reply from 192.168.3.5: bytes=32 time=4ms TTL=253

PINGing the Default Gateway (Default Router IP Address)


C:\WINDOWS>ping 192.168.3.254
Pinging 192.168.3.254 with 32 bytes of data:
Reply from 192.168.3.254: bytes=32 time=5ms TTL=253
Reply from 192.168.3.254: bytes=32 time=4ms TTL=253
Reply from 192.168.3.254: bytes=32 time=4ms TTL=253
Reply from 192.168.3.254: bytes=32 time=4ms TTL=253

PINGing the SMTP/POP Server


C:\WINDOWS>ping sv2.labo.pcc.com
Pinging sv2.labo.pcc.com [192.168.1.2] with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time=5ms TTL=253
Reply from 192.168.1.2: bytes=32 time=5ms TTL=253
Reply from 192.168.1.2: bytes=32 time=5ms TTL=253
Reply from 192.168.1.2: bytes=32 time=5ms TTL=253

If for some reason, the physical connection is missing, the echo reply will not be received from the
destination, and the following output is displayed:
C:\WINDOWS>ping fmrt7.labo.pcc.com
Pinging fmrt7.labo.pcc.com [192.168.4.1] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.4.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

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If the physical destination is far, and it's connected by WAN (Wide Area Network), the PING option
command default value must be changed to compensate for the expected delayed response.
e.g.
-n 10
-w 2000

:
:

The number of echo requests that the command should send.


Specifies the period PING will wait for the reply before deciding that the host is not
responding.

C:\WINDOWS>ping js2.labo.pcc.com -n 10 -w 2000


Pinging js2.labo.pcc.com [210.232.71.18] with 32 bytes of data:
Reply from 210.232.71.18: bytes=32 time=633ms TTL=252
Reply from 210.232.71.18: bytes=32 time=645ms TTL=252
Reply from 210.232.71.18: bytes=32 time=810ms TTL=252
Reply from 210.232.71.18: bytes=32 time=455ms TTL=252
Reply from 210.232.71.18: bytes=32 time=645ms TTL=252
Reply from 210.232.71.18: bytes=32 time=633ms TTL=252
Reply from 210.232.71.18: bytes=32 time=677ms TTL=252
Reply from 210.232.71.18: bytes=32 time=703ms TTL=252
Reply from 210.232.71.18: bytes=32 time=633ms TTL=252
Reply from 210.232.71.18: bytes=32 time=633ms TTL=252

4. Tracing a Packet Route


Another useful command-line utility is TRACERT, which is used to verify the route a packet takes to
reach its destination. The result shows each router crossed, and how long it took to get through each
particular router to reach the specified destination.
The time it takes to get through a particular router is calculated three times, and displayed for each
router hop along with the IP Address of each router crossed. If a FQDN (Fully Qualified Domain
Name) is available, it will be displayed as well.
This utility is useful for two diagnostic purposes:
a. To detect whether a particular router is malfunctioning along a known path. For example, if you
know that packets on a network always go through London to get from New York to Berlin, but the
communication is failing. A TRACERT to the Berlin address shows all the hops up to the point
where the router in London should respond. If it does not respond, the time values are shown with
an asterisk (*), indicating the packet timed out.
b. To determine whether a router is slow, and needs to be upgraded, or additional routers should be
installed on the network. You can determine this by simply comparing the time it takes for a packet
to get through a particular router. If its return time is significantly higher than the other routers, it
should be upgraded.
To use this utility, from the DOS command-line, type: tracert <IP Address, or Hostname>
Tracing the Route to SMTP/POP Server
C:\WINDOWS>tracert sv2.labo.pcc.com
Tracing route to sv2.labo.pcc.com [192.168.1.2]
over a maximum of 30 hops:
1
2

4 ms
4 ms

2 ms
5 ms

2 ms 192.168.3.254
5 ms sv2.labo.pcc.com [192.168.1.2]

Trace complete.

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5. Managing Network Route Tables


In the simplest case a router connects two network segments. In this model, the system used to join
the two segments needs to know only about these segments.
The routing table for router R1 in this case is simple; the following table shows its key routes:
Network Address
192.168.3.0
192.168.1.0

Netmask
255.255.255.0
255.255.255.0

Gateway
192.168.3.254
192.168.1.253

Interface
192.168.3.254
192.168.1.253

When the Unit at 192.168.3.5 attempts to communicate with the Unit at 192.168.1.x, IP performs the
ANDing process to find two things: The local network ID is 192.168.3.0, and the destination network ID
is not. This means, that the destination host is not on the local network.
IP, is responsible to find a route to the remote network, and therefore, it consults the routing table.
Here, the local host normally determines that the next step in the route is the Default Gateway, and
sends the packet to router R1.
The router R1, receives the packet. After determining that the packet is for another host, and not the
router itself, it checks the routing table. It finds the route to 192.168.1.0, and sends the packet through
the interface to the Unit at 192.168.1.x, which receives the packet. This is a simple route that took
only a single hop.
When another network is added as the number of hosts grows, it gets complicated, and the systems on
the most distant networks cannot communicate. When the router receives a packet in this case, it
cannot find a route to the remote network. It then discards the packet, and a message indicating
"destination host unreachable" is sent to the originator.
Here, is where the ROUTE command-line utility is useful when dealing with more than two networks,
and is used by Administrators to statically manage a route table by adding, deleting, changing, and
clearing the route table. It has a number of options that are used to manipulate the routing tables,
some are shown below:
MASK
If this switch is present, the next parameter is interpreted as the netmask parameter.
Netmask
If included, specifies a sub-net mask value to be associated with this route entry. If not specified, it
defaults to 255.255.255.255.
Gateway
Specifies the gateway.
METRIC
Specifies the metric / cost for the destination.
All symbolic names used for the destination are looked up in the network database file NETWORKS.
The symbolic names for the gateway are looked up the host name database file HOSTS.

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When the packet does not reach the specified destination even when the physical connection is
properly made, check the registered persistent routes on the same subnet as the Unit by typing "route
print" in the DOS command-line. The output display is shown below:
C:\WINDOWS>route print
Active Routes:
Network Address
0.0.0.0
127.0.0.0
192.168.3.0
192.168.3.2
192.168.3.255
224.0.0.0
255.255.255.255

Netmask
0.0.0.0
255.0.0.0
255.255.255.0
255.255.255.255
255.255.255.255
224.0.0.0
255.255.255.255

Gateway Address
192.168.3.254
127.0.0.1
192.168.3.2
127.0.0.1
192.168.3.2
192.168.3.2
192.168.3.2

Interface
192.168.3.2
127.0.0.1
192.168.3.2
127.0.0.1
192.168.3.2
192.168.3.2
192.168.3.2

Metric
1
1
1
1
1
1
1

6. Host Name Query on DNS Server


Windows NT 4.0 also has a tool that enables you to test DNS to verify that it is working properly.
This utility is not available on Windows 98/Me.
From the DOS command-line, type "NSLOOKUP" to display the following output:
C:\>nslookup
Default Server: sv1.labo.pcc.com
Address: 192.168.1.1

NS(Name Server) Record in Domain


From the DOS command-line, type "Is -t NS <Domain Name>" to display the following output:
> ls -t NS labo.pcc.com.
[sv1.labo.pcc.com.]
labo.pcc.com.
NS server = sv1.labo.pcc.com

MX(Mail Exchange) Record in Domain


From the DOS command-line, type "Is -t MX <Domain Name>" to display the following output:
> ls -t MX labo.pcc.com
[sv1.labo.pcc.com]
labo.pcc.com.
MX

10 sv2.labo.pcc.com

A (Address) Record in Domain


From the DOS command-line, type "Is -t A <Domain Name>" to display the following output:
> ls -t A labo.pcc.com
[sv1.labo.pcc.com]
labo.pcc.com.
NS server = sv1.labo.pcc.com
sv1
A
192.168.1.1
sv2
A
192.168.1.2
ec5
A
192.168.1.4
A
192.168.3.4
ec4
A
192.168.3.5
ef1

(To leave from this menu, type "exit" on the command-line.)

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7. Testing Unit Using the TELNET Command


TELNET is a terminal emulation protocol. TELNET enables PCs, and workstations to function as
dumb terminals in sessions with hosts on internet works.
From Windows 98/Me/2000/NT/XP, use the TELNET to test the communication of TCP/IP, and SMTP
Protocol manually to the Unit. This method eliminates the SMTP Server.
For better understanding, type "telnet" in the DOS Command-line to bring up the Telnet screen. Then,
click on the Terminal menu, and on Preferences, check the "Local Echo", and "Block Cursor" radio
dials, and click on the OK button.
Click on the Connect menu, then click on Remote System.
Enter "25" in the "Port:" field, and click on Connect button.
For example,
C:\WINDOWS>telnet
Open 192.168.3.5 25
220 DP80xx
helo
250 Hello
mail from:test
250 Sender OK
rcpt to:fax@labo.pcc.com
250 Receipient OK
data
354 Email, end with "CRLF . CR LF"
[Press the Enter Key]
Panasonic Internet Fax
test
test
[Press the Enter Key]
[Press the . Key]
[Press the Enter Key]
250 OK, Mail accept
quit
221 Closing connection

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4.6.

Error Codes (For Copier)

The self-diagnostic functions detect troubles in the important components of the copier.
When any trouble occurs, the copier stops.

4.6.1.

User Error Codes (U Code)


U20
U22

U21
U90

U00
U18

U01
U13 / 14 / 15 / 16 / 25
U07

Note:
Uxx, and a message will appear on the Panel Display.

Code
U00

U01

U07

User Error Codes (U Code) Table


Item
Possible Cause(s)
Key Counter
1. Card Key not installed.
2. Key Counter Harness disconnected.
3. Department Code not assigned.
Close Front Cover
1. Front Cover / Side Cover open.
2. Front Cover / Side Cover Sensor disconnected.
3. Front Cover / Side Cover Sensor defective
4. PS connector disconnected.
5. PS defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
Close Tray Cover
1. Tray Cover open.
2. Tray Unit incorrectly installed.
3. Tray Unit connector disconnected.
4. Tray Unit Sensor disconnected.
5. Tray Unit Sensor defective.
6. PS connector disconnected.
7. PS defective.
8. CST2/CST3 PCB connector disconnected.
9. CST2/CST3 PCB defective.

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Code
U13

U14
U15

U16
U18
U20

U21

U22

U25
U90

User Error Codes (U Code) Table


Item
Possible Cause(s)
Add Toner
1. Toner Bottle incorrectly installed.
2. Low Toner.
3. Toner Sensor disconnected.
4. Toner Sensor defective.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
Replace Toner Waste
1. Toner Waste Container full.
Container
(See Sect. 3.5.3.)
No Toner Waste Container
1. Toner Waste Container not installed.
2. Toner Waste Container Sensor disconnected.
3. Toner Waste Container Sensor defective.
No Developer Unit
1. Developer Unit not installed.
Total Copy Limit Over
1. Department Copy Counter full.
Close ADF Cover
1. ADF Cover open.
2. ADF not installed correctly.
3. ADF Cover Sensor disconnected.
4. ADF Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
Close ADF
1. ADF, and ADF Cover open.
2. ADF Sensor disconnected.
3. ADF Sensor defective.
Close ADF Exit Cover
1. ADF Exit Cover open.
2. ADF not installed correctly.
3. ADF Exit Cover Sensor disconnected.
4. ADF Exit Cover Sensor defective.
5. PS connector disconnected.
6. PS defective.
Shake Toner Bottle
1. Toner blocked in the Toner Bottle.
Replace Battery
1. Internal battery requires replacement.

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4.6.2.

Jam Error Codes (J Code)


A

C
D2
D3
D4

Section
A
B
C
D2
D3
D4

Jam Location
ADF / i-ADF / Scanner
Paper Transport / Exit Area
Paper Entry Area
2nd Paper Tray
3rd Paper Tray
4th Paper Tray

Jam Sensor Location of i-ADF


Original Detection Sensor

Original Length Sensor

Read Point
Sensor

Eject Sensor
Duplex Eject
Sensor

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Jam Sensor Location of ADF


Read Point, and Eject Sensor

Original Length Sensor

Original Detection Sensor

Jam Sensor Location of Printer

Paper Exit Sensor

ADU Sensor

Registration Sensor

2nd Paper Tray Path Sensor

3rd Paper Tray Path Sensor

4th Paper Tray Path Sensor

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Paper Transport / Exit / Entry / Feed Unit Area

Code
J00
J01
J02
J03
J04
J07
J08
J09
J12
J13
J14
J19
J22
J23
J24
J30
J31
J32
J33
J45
J46
J48
J82
J85
J87
J90
J91

Jam Error Codes (J Code) Table


Contents
Section
The Registration Sensor does not detect paper within a predetermined time after the
B
paper starts feeding. (Sheet Bypass)
The Registration Sensor does not detect paper within a predetermined time after the
Paper Feed Roller starts rotating. (1st Paper Tray)
The 2nd Paper Tray Path Sensor does not detect paper within a predetermined time
D2
after the Paper Feed Roller starts rotating. (2nd Paper Tray)
The 3rd Paper Tray Path Sensor does not detect paper within a predetermined time
D3
after the Paper Feed Roller starts rotating. (3rd Paper Tray)
The 4th Paper Tray Path Sensor does not detect paper within a predetermined time
D4
after the Paper Feed Roller starts rotating. (4th Paper Tray)
The Registration Sensor does not detect paper within a predetermined time after the
B, D2
2nd Paper Tray Path Sensor is activated. (2nd Paper Tray)
The Registration Sensor did not detect paper within a predetermined time after the
D3
3rd Paper Tray Path Sensor is activated. (3rd Paper Tray)
The Registration Sensor did not detect paper within a predetermined time after the
D4
4th Paper Tray Path Sensor is activated. (4th Paper Tray)
The 2nd Paper Tray Path Sensor does not go off within a predetermined time after
B, D2
the Paper Tray Path Sensor is activated.
The 3rd Paper Tray Path Sensor does not go off within a predetermined time after the
D3
Paper Tray Path Sensor is activated.
D4
The 4th Paper Tray Path Sensor does not go off within a predetermined time after the
Paper Tray Path Sensor is activated.
B
The Registration Sensor does not detect within a predetermined time after the ADU
Sensor is activated.
The 2nd Paper Tray Path Sensor detect paper at the time of the initials.
B, D2
The 3rd Paper Tray Path Sensor detect paper at the time of the initials.
D2, D3
The 4th Paper Tray Path Sensor detect paper at the time of the initials.
D3, D4
The Registration Sensor does not go off within a predetermined time after the Sensor
B
is activated. (Sheet Bypass)
The Registration Sensor does not go off within a predetermined time after the Sensor
is activated. (Except Sheet Bypass)
The Registration Sensor does not go off within a predetermined time after the ADU
Sensor is activated. (DP-8020E)
The Registration Sensor detects paper during non-printing mode.
The Paper Exit Sensor keeps detecting paper after a predetermined time, during
non-printing mode.
The Paper Exit Sensor does not go off within a predetermined time after the Sensor is
activated.
The Paper Exit Sensor does not detect paper within a predetermined time after the
Registration Sensor is activated.
The ADU Sensor does not detect paper within a predetermined time after the Duplex
Feed Roller starts rotating.
The ADU Sensor does not go off within a predetermined time after the Sensor is
activated.
The ADU Sensor detects paper during non-printing mode.
Abnormal Paper Jam: During printing the Front Door was opened, etc.
B, C, D
A Paper Tray was pulled out while feeding paper.
C

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Code
J95
J97
J98
J99

Jam Error Codes (J Code) Table


Contents
The paper size of a Tray differs from the Machine setting size.
After passing the Registration Sensor (Roller), the Paper does not clear the sensor
within a predetermined time period.
No VRDY Signal after a predetermined time has lapsed.
No VSYNC Signal within a predetermined time after VRDY Signal is activated.

Section
B

i-ADF / ADF Area

Code
J70
J71
J72
J73

J76
J78
J79
J92
J93
J94

Jam Error Codes (J Code) Table


Contents
The Read Point Sensor does not detect paper within a predetermined time after the
original starts feeding.
The Read Point Sensor keeps detecting paper within a predetermined time after
scanning starts.
The Eject Sensor does not detect paper within a predetermined time after the Read
Point Sensor is activated.
1. The Eject Sensor keeps detecting paper within a predetermined time after
scanning starts.
2. The Eject Sensor keeps detecting paper within a predetermined time after the
Read Point Sensor is deactivated.
The Duplex Eject Sensor does not detect paper within a predetermined time after
scanning starts.
The Duplex Eject Sensor keeps detecting paper within a predetermined time after
2-Sided Scanning.
The Read Point Sensor keeps detecting paper in the ADF.
The Read Point Sensor does not detect paper in the ADF.
The paper remained in the ADF.
The ADF does not go off after the predetermined time.
Unexpected Jam timing (i.e. Original is too short, Ledger / A3 size original is fed
without being recognized that the length is abnormal for a Fax Transmission, etc.)

Section
A

A
(i-ADF
only)

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4.6.3.

Mechanical Error Codes (E Code)

Code
E1- 01

E1- 20

E1- 22

E1- 31

E1: Optical Unit Error


Function
Possible Cause(s)
Abnormal Platen Glass
1. Home Position Sensor connector disconnected.
Scanning
2. Home Position Sensor defective.
3. Scanner Motor connector disconnected.
4. Scanner Motor defective.
5. Scanning Mechanism defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
Laser Unit Horizontal
1. LSU connector disconnected.
Synchronization
2. LSU defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
Polygon Motor Synchronization
1. Polygon Motor connector disconnected.
2. SPC PCB connector disconnected.
3. LSU connector disconnected.
4. Polygon Motor defective.
5. PS defective.
6. SPC PCB defective.
Scanning Lamp
1. INV PCB connector disconnected.
(Does not turn On)
2. INV PCB defective.
3. Scanning Lamp defective.
4. SPC PCB connector disconnected.
5. PS defective.

Code
Function
E2- 01 Lift Motor Rotation
(1st Paper Tray)

E2- 02 Lift Motor Rotation


(2nd Paper Tray)
E2- 03 Lift Motor Rotation
(3rd Paper Tray)
E2- 04 Lift Motor Rotation
(4th Paper Tray)

E2: Lift DC Motor Error


Possible Cause(s)
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. PS defective.
1. Level Sensor connector disconnected.
2. Level Sensor defective.
3. Lift Mechanism defective.
4. Lift Motor connector disconnected.
5. Lift Motor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.
8. CST2 PCB connector disconnected.
9. CST2 PCB defective.
10. CST3 PCB connector disconnected.
11. CST3 PCB defective.
12. PS defective.

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E2: Lift DC Motor Error


Code
Function
Possible Cause(s)
E2- 10 System Console Drive Motor
1. Drive Mechanism defective.
Rotation
2. Drive Motor connector disconnected.
3. Drive Motor defective.
4. CST2 PCB connector disconnected.
5. CST3 PCB connector disconnected.
6. CST3 PCB defective.
7. PS connector disconnected.
8. PS defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.

Code
E3- 01

E3- 02

E3- 03

E3- 10

E3- 20

E3: Development System Error


Function
Possible Cause(s)
Toner Bottle Motor Rotation
1. Toner Bottle Motor connector disconnected.
2. Toner Bottle Motor defective.
3. Toner Bottle Motor Drive Mechanism defective.
4. Toner Bottle installed incorrectly.
5. SPC PCB connector disconnected.
6. SPC PCB defective.
7. Toner Bottle Home Position Sensor connector
disconnected.
8. Toner Bottle Home Position Sensor defective.
1. Toner Screw Motor defective.
Toner Screw Motor Over
2. Toner Screw Motor Drive Mechanism defective.
Current
3. SPC PCB defective.
Toner Density Sensor Gain
1. Sensor connector disconnected.
2. Sensor defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
High Voltage Power Supply
1. PS connector disconnected.
leak (1) - Grid Charge Voltage
2. PS defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. Corona Wire is abnormal. (Check for: contamination
with foreign particles, broken, not installed in the
proper position, or loose tension)
Main Motor Rotation
1. Drive Mechanism defective.
2. Main Motor connector disconnected.
3. Main Motor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
6. PS defective.

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Code
E4- 01

E4- 02

E4- 10

E4: Fuser Unit Error


Function
Possible Cause(s)
Fuser Warm-up Temperature
1. Fuser Thermistor dirty.
2. Thermistor position incorrect.
3. Thermistor defective.
4. Thermistor connector disconnected.
5. Fuser Lamp connector disconnected.
6. Fuser Lamp defective.
7. Fuser Thermostat defective.
8. Thermal Fuse defective.
9. SPC PCB connector disconnected.
10. SPC PCB defective.
11. Fuser temperature low. (Adjust F6-31)
12. Incorrect SC PCB is installed.
13. Incorrect SPC PCB is installed.
Fuser Paper Jam
1. Paper Jam in Fuser Unit.
2. Paper Exit Sensor disconnected.
3. Paper Exit Sensor defective.
4. SPC PCB connector disconnected.
5. SPC PCB defective.
Fuser Fan Motor Rotation
1. Fuser Fan connector disconnected.
2. Fuser Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.

E5: System Error


Code
Function
E5- 11 Printer Engine Communication
Abnormal
E5- 17 Scanner Synchronization
E5- 19 Scanner Line Synchronization
E5- 40 Sort Memory Abnormal

E5- 42 Total Counter Connection

E5- 60 Power Supply Cooling Fan


Motor Rotation

Possible Cause(s)
1. SPC PCB connector disconnected.
2. SPC PCB defective.
3. SC PCB connector disconnected.
4. SC PCB defective.
1. Sort Memory defective.
2. SC PCB connector disconnected.
3. SC PCB defective.
1. Total Counter connector disconnected.
2. Total Counter defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
1. Cooling Fan connector disconnected.
2. Cooling Fan defective.
3. SPC PCB connector disconnected.
4. SPC PCB defective.
5. PS defective.

E7: Optional Unit Error


Code
Function
E7- 90 Hardware Key Abnormal

Check Points
1. Incorrect Hardware Key installed.
2. Hardware Key defective.

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E13: Out of Toner


Code
Function
E13 No Toner Detection

4.6.4.

Possible Cause(s)
1. Out of Toner.
2. Toner Bottle not installed.
3. Toner Bottle not installed correctly.
4. Toner Sensor disconnected.
5. Toner Sensor defective.
6. SPC PCB connector disconnected.
7. SPC PCB defective.

Technician Warning

The following message will be displayed in the event.


LCD Message
HDD OPTION REQURIES
ADDITIONAL SORT MEM

MACHINE ID ERROR

Possible Cause(s)
1. Additional Sort memory is not installed.
DA-SM16 (16 MB)
DA-SM64 (64 MB)
DA-SM28 (128 MB)
2. Make sure the SDRM PC Board was installed properly.
1. Incorrect SC PCB is installed.
SC PCB for DP-8020E
SC PCB for DP-8020P
SC PCB for DP-8016P
2. SPC PCB defective.

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4.7.

Information Codes Table (For Facsimile)


Fax Information Codes
Phase
Description of Problem
Possible Cause(s)
C, D The length of the received
document is over 2 m.
B
Read Point Sensor does not
Document not set properly.
activate within 10 seconds after
Defective Read Point Sensor.
the document starts feeding.
C
Transmitting document was longer Document may be jammed.
than 2,000 mm (78.7 in).
Defective Read Point Sensor.
(Super Fine: 1,000 mm (39.4 in),
600 dpi: 430 mm (16.2 in))
A
ADF Door is open.
Cover not firmly closed.
Connectors not firmly connected.
C
Decoding process did not
Defective FXB PCB.
complete at the end of phase C.
A-E Interface error occurred between Modem defective. (FXB PCB)
the CPU, and modem.
Software problem occurred. (SC PCB)
System fault.
Software problem occurred. (SC PCB)

Code
012

Mode
RCV

030

XMT

031

XMT
COPY

061

200

RCV

212

331

XMT
RCV
XMT
RCV
XMT

400

XMT

401

XMT

DCN was returned from receiver


while transmitter is waiting for
CFR, or FTT.

402

XMT

403

RCV
(Polling)

DCN was returned from receiver


while transmitter is waiting for
NSF/DIS.
Transmitter had no polling
function.

404

XMT

301

8-minutes timer error.


(Germany only)
T1 timer (355 sec) elapsed
without detecting 300 bps signal.

Transmitter sent NSS (or DCS)


followed by TCF three times, but
the receiver did not respond.
(CFR, or FTT is usually returned)

Wrong number dialed, and the START


button was pushed.
Telephone line disconnected while
dialing.
FXB PCB (Modem), or MJR PCB
defective.
Receiver defective. (It may only be
transmitting CED)
Your machine's ID Number is not
programmed.
Possible incompatibility, or incorrect
Password (Password Reception,
Selective Receive).
Mailbox full.
Receiver working in non-CCITT mode
only. (Possible incompatibility)
"POLLED=ON" (polling XMT ready) not
set at the transmitter.
Document to be transmitted not placed
at the transmitter.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
Receiver disconnects line during first
NSS (or DCS) transmitted.

231
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DP-8020E/8020P/8016P

Code
405

Mode
XMT

406

RCV
(Password
Comm.)

407

XMT

408

XMT

409

XMT

410

RCV

411

RCV
(Polling)

412

G3 RX

414

RCV
(Polling)

415

XMT
(Polling)

416

RCV

417

RCV

Fax Information Codes


Phase
Description of Problem
Possible Cause(s)
B
Transmitter received FTT after it Line quality poor. (TCF is damaged due
transmitted TCF at 2400 bps.
to line noise)
Received RTN after
Receiver defective. (Modem, MJR PCB,
communicating at 2400 bps.
etc.)
FXB PCB, or MJR PCB defective.
B
XMT-Password mismatched. RCV- XMT, RCV password does not match.
Password mismatched. Selective Last 4 digits of TSI does not match with
RCV incomplete.
the last 4 digits of Auto Dial telephone
number.
D
Transmitter received no response Receiver defective. (No paper, paper
after it transmitted post message, jamming, etc.)
such as EOP, MPS, EOM, etc...or Receiver ceased receiving because of
received DCN.
excessive errors. (Line quality poor)
FXB PCB (Modem), or MJR PCB
defective.
D
Transmitter received RTN after it Receiver receives data with errors.
transmitted EOP, MPS, or EOM.
(Line quality poor)
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
D
Transmitter receives PIN after it
Receiver receives data with error due to
transmitted a post message, such poor line quality, and receiving operator
as EOP, MPS, EOM, etc.
requests voice contact.
Receiver defective. (Modem, MJR PCB,
etc.)
FXB PCB, or MJR PCB defective.
D
Received DCN while waiting for
Interface, or line faulty.
post command. (EOP, MPS, EOM, Transmitter defective.
etc.)
B
Received DCN after transmitting Transmitter not ready for polling
NSC.
communication.
Password does not match between
transmitter, and receiver.
B, D No response within 12 seconds in Transmitter defective.
NSS/DCS/MPS wait state. (After FXB PCB defective.
transmitting FTT)
B
No response received after
Password does not match between
transmitting 3rd NSC.
transmitter, and receiver.
Transmitter defective. (No original,
document jam, etc.)
B
Remote side attempted to receive Inform the remote side that your
message from your machine in
machine does not have the polling
polling communication.
transmission feature.
D
Receiver did not detect post
Transmitter defective.
command, such as EOP, MPS,
Line quality poor. (RTC signal distorted
EOM, etc.
due to line noise)
FXB PCB, or MJR PCB defective.
C
Receiver returned RTN in
Line quality poor. (There are excessive
response to post message.
errors in received data)
FXB PCB, or MJR PCB defective.

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Code
418

Mode
RCV

420

RCV

421

RCV

422

XMT

427

G3
RCV
XMT
RCV
XMT, or
RCV

433
434

Fax Information Codes


Phase
Description of Problem
Possible Cause(s)
C
Receiver transmitted PIN in
Line quality poor. (There are excessive
response to PRI-Q from
errors in received data)
transmitter. (Transmitting operator FXB PCB, or MJR PCB defective.
requests voice contact)
B
T1 timer (35 sec.) elapsed without Wrong number dialed.
detecting 300 bps signal.
(Non-facsimile communication)
Transmitter defective.
FXB PCB, or MJR PCB defective.
B
Busy Tone was detected after
Remote station disconnected the line.
sending NSF Signal.
Wrong number was dialed.
B
Content of NSF (or DIS), or NSC Incompatible content
(or DTC) was invalid.
B
DCN received to NSF/CSI/DIS
Interface is incompatible.
transmitted.
B, D T.30 Protocol abnormal.
Defective remote station.
B

436

G3 RX

456

RCV

457 RELAY XMT


CONF. XMT/
POLL
459
RCV

490

RCV

494

RCV

495

XMT
RCV

496

XMT

501

XMT/
RCV(V.34)
XMT/
RCV(V.34)

502

CD (response from Modem) did


not turn OFF within 180 sec. after
receiver detected FLAG signal.
DCN received after transmitting
FTT.
Received relay transfer request, or
confidential document to distribute
to an end receiving station, or all
confidential mailboxes are used.
Remote unit does not have
Relayed XMT, or Confidential
Comm. capability.
Failed training in Phase C.

Sum of error lines exceeded the


limit (Function Parameter No. 70)
of 64 lines.
Interval between two EOLs was
more than 10 sec. when receiver
received message data.

Remote unit defective.


FXB PCB, or MJR PCB defective.
Transmitter defective, or incompatible.
Line quality poor.

Line quality poor. (Training signal


distorted due to line noise)
FXB PCB, or MJR PCB defective.
Line quality poor.
FXB PCB, or MJR PCB defective.

Transmitter defective.
Line quality poor. (EOL damaged due to
line noise)
FXB PCB, or MJR PCB defective.
C
During reception, CD turned OFF, Line disconnected.
or continued ON for long time.
Transmitter defective.
During communication, lost loop - FXB PCB, or MJR PCB defective.
current.
C
CS of modem is not able to turn
FXB PCB defective.
ON.
B
Incompatible Modem on the
Remote unit.
B, C, D During reception, CD turned OFF, Line disconnected.
or continued ON for long time.
Transmitter defective.
During communication, lost loop - FXB PCB, or MJR PCB defective.
current.

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DP-8020E/8020P/8016P

Code
503

Fax Information Codes


Phase
Description of Problem
Possible Cause(s)
B, C, D CS of modem is not able to turn
FXB PCB defective.
ON during training.
Line disconnected.
B
Polling is rejected from the remote No polling original set.
station.
B
Polling XMT is rejected.
No polling original set.

540

Mode
XMT/
RCV(V.34)
RCV/V.34
(Polling)
XMT/V.34
(Polling)
XMT ECM

541

XMT ECM

542

XMT ECM

543

XMT ECM

544

XMT ECM

550

RCV ECM

554

RCV ECM

555

RCV ECM

570

RCV

571

XMT

580

XMT

581

XMT

582

XMT

601

XMT

623

XMT

630

XMT, or
RCV
(Polling)

Redial count over.

631

XMT

"STOP" key was pressed during


Auto Dialing.

504
505

No response after transmitting 3rd


CTC, or DCN received.
No response after transmitting 3rd
EOR, or received DCN.
No response to the 3rd RR
transmitted, or received DCN.
T5 timer (60 sec.) elapsed without
MCF.
Stopped Transmission after EOR
Transmission.
Timer between frames in phase C
has elapsed.
Transmitted ERR after receiving
EOR.
Transmitted PIN after receiving
EOR.
Password, or machine code did
not match during remote
diagnostic communication.
Remote unit did not have the
remote diagnostic function.
Sub-address transmission to a unit
that has their DIS bit 49 (NSF bit
155) OFF.
Sub-address Password
transmission to a unit that has their
DIS bit 50 (NSF bit 156) OFF.
Sub-address SEP (for Polling)
transmission to a unit that has their
DIS bit 47 (NSF bit 130) OFF.
ADF Door was opened during ADF
transmission.
No original was in the ADF. (Builtin dialer engaged)

Incompatible interface.
Faulty line.
MJR PCB abnormal.
Remote unit abnormal.
Remote unit abnormal.
Faulty line.
MJR PCB abnormal.
Defective remote station.
Faulty line.
Faulty line, and Operator Call requested
by RX side.

Sub-address transmission to a unit that


has no Sub-address function.
Sub-address transmission to a unit that
has no Sub-address function.
Sub-address transmission to a unit that
has no Sub-address function.

Operator removed the original from the


ADF after dialing was completed.
Original was not set properly in the ADF.
No dial tone detected. Sensor did not
detect dial tone. (Country dependent)
Busy tone is detected. (Country
dependent) T1 timer (355 sec) elapsed
without a signal from the receiver.

234
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DP-8020E/8020P/8016P

Code
634

Mode
XMT

Phase
PSTN

638

XMT

PSTN
LAN

700

XMT
RCV
XMT

PSTN
LAN
LAN

714

XMT
RCV

LAN

715

XMT

LAN

716

XMT

LAN

717

XMT

LAN

718

XMT

LAN

719

RCV

LAN

720

POP

LAN

721
722

POP
RCV

LAN
LAN

725

XMT
POP
XMT
POP

LAN

712

726

LAN

Fax Information Codes


Description of Problem
Possible Cause(s)
Redial count over with no
response, or busy tone was not
detected.
Note:
U.S.A., and Canadian models
will redial only once if a busy
tone is not detected.
Power turned Off with applicable Power switched Off.
data in memory, or during
Power failure occurred.
communication.
Communication terminated by
Operator pressing the "STOP" key.
Unknown email address replied
Mail Server received an incorrect email
from the Mail Server.
address. (Dependent on Server's Mail
application)
LAN Interface error.
The 10Base-T/100Base-TX cable not
Cannot logon to the LAN.
connected.
An unexpected LAN problem occurred.
TCP/IP connection timed out.
Incorrect IP Address set.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
Cannot logon to the LAN.
Incorrect SMTP Server IP Address set.
No email application activated on the
Mail Server.
Incomplete SMTP Protocol
Mail Servers hard disk may be full.
transmission.
Mail Server defective.
Page Memory Overflow occurred Check the document size, and
while receiving printing data. The resolution.
paper size selected within your
Ask originator to resend in a supported
application to print is larger than size, and resolution.
the paper size loaded in the paper
tray(s).
Ask the originator to resend with a
Received data via LAN is in a
format that is not supported.
supported file attachment:
* In a TIFF-F format.
* Image data conforming to A4/Letter
size.
Unable to connect to the POP
Incorrect POP Server address set.
Server.
POP Server is down.
Unable to login to the POP Server. Incorrect User Name, or Password set.
Failed to obtain the Network
DHCP not available.
Parameters (such as: IP Address, (Contact the Network Administrator.)
Subnet Mask, Default Gateway IP
Address, etc.) from the DHCP
server.
DNS Server connection timed out. Incorrect DNS Server address set.
DNS Server is down.
Received an error response from Incorrect POP Server address set.
the DNS Server.
Incorrect SMTP Server address set.

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DP-8020E/8020P/8016P

Code
727

Mode
XMT

Phase
LAN

728

XMT

LAN

729

XMT

LAN

730

RCV

LAN

731

RCV

LAN

741 XMT, Polling PSTN

800

Relay
Comm.

814

Conf. XMT
Conf. Polling
Relay
Comm.
815 Conf. RCV
816 Conf. Polled
825
870
879

880
884
961
962

Conf. RCV
Conf. Polled
MEM XMT
Multi-Copy
Memory
RCV

RCV
XMT

PSTN

PSTN

Fax Information Codes


Description of Problem
Possible Cause(s)
Received an Error, or No
Remote Internet Fax Errors: Busy, or
Response from the Remote
Job Number Overflow for Relay XMT.
Internet Fax. (SMTP Direct XMT) (Retry is possible)
Remote Internet Fax Errors: Memory
Overflow, or No Power.
(Retry is not possible)
Failed to authenticate (SMTP
SMTP AUTHENTICATION, User Name,
AUTHENTICATION) when
and/or Password are incorrect.
connecting with the SMTP server. (Contact the Network Administrator.)
Unable to program the Internet
Verify that the Fax Parameter #158 is
parameters, or the autodialer via set to Valid.
Email from a PC.
Dialer full while Relayed
Dial buffer for manual number dialing
Transmission Request was
(70 stations) is being used.
received.
Unable to dial
Deleted the registered station name
before dialing with Timer Controlled
Communications, etc.
The machine was requested to
relay a document but has no Relay
Hub capability.
The remote station does not have
Relay XMT nor Confidential
Communication capability.

PSTN Mailbox full.


PSTN The received Polling Password did
not match.
PSTN Parameter settings of the remote
station are not properly set.
PSTN Memory overflow occurred while
LAN storing documents into memory.
PSTN Memory overflow occurred during
substitute memory reception.
LAN Memory overflow.
Mail Server sent a reset command
while downloading the data to the
machine.
File Access Error.
File Access Error.
LAN Memory file access error.
PSTN Memory file access error.
LAN Memory file access error.

Memory overflow on the Fax side.


Memory overflow on the Fax side.
Mail server aborted the download (Busy
with other higher priority jobs).

SC PCB defective.
SC PCB defective.
SC PCB defective.

236
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SEP 2006

DP-8020E/8020P/8016P

4.8.

Diagnostic Codes (For Facsimile)

The 13-digit Diagnostic Code is provided for the service engineer to analyze how the communication was
performed. The code is recorded on the Journal.
Journal Example
************* -JOURNAL- ************************* DATE MMM-dd-yyyy ***** TIME 09:39********
NO. COMM. PAGES
01

OK

001

FILE DURATION X/R


129

00:00'42

XMT

IDENTIFICATION
123 456 789

DATE
MMM-dd

TIME
01:55
1st digit

DIAGNOSTIC
C8649003C0000
13th digit

- PANASONIC MACHINE

****************************** - PANASONIC MACHINE- ***** -12345678901234567890- *******

1st Digit: Manufacturer Code


-: Not used/defined
Fax Diagnostic Codes
Definition
Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Manufacturer
Code
Casio
Canon
Sanyo
Sharp
Tamura
Toshiba
NEC
Oki
Hitachi
Xerox
Fujitsu
Matsushita
Mitsubishi
Murata
Ricoh

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2nd Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Fax Diagnostic Codes


Definition
ID (TSI, CSI, CIG)
RTN
DCN
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received
Received

STOP Button
Pressed
Pressed
Pressed
Pressed
Pressed
Pressed
Pressed
Pressed

3rd Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Resolution (dpi)
S-Fine
400 x 400
300 x 300
S-Fine
400 x 400
300 x 300
600 x 600
600 x 600
600 x 600
S-Fine
400 x 400
300 x 300

Fax Diagnostic Codes


Definition
Paper Width
A4
A4
A4
A4
B4
B4
B4
B4
A4
B4
A3
A3
A3
A3
A3

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4th Digit
-: Not used/defined

Data

Scanning Rate
20 ms/line
5 ms/line
10 ms/line
40 ms/line
0 ms/line
20 ms/line
5 ms/line
10 ms/line
40 ms/line
0 ms/line

0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Fax Diagnostic Codes


Definition
Resolution
Std
Std
Std
Std
Std
Std
Std
Std
Fine
Fine
Fine
Fine
Fine
Fine
Fine
Fine

5th Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Fax Diagnostic Codes


Definition
Memory/
Deferred Comm.
Dialing/RCV
Non-Memory
Manual
Non-Memory
Communication
Used
Manual
Non-Memory
Communication
Auto Dialing
Non-Memory
Used
Auto Dialing
Non-Memory
Auto RCV
Non-Memory
Used
Auto RCV
Non-Memory
Remote RCV
Non-Memory
Used
Remote RCV
Non-Memory
Manual
Memory
Communication
Memory
Used
Manual
Communication
Auto Dialing
Memory
Used
Auto Dialing
Memory
Auto RCV
Memory
Used
Auto RCV
Memory
Remote RCV
Memory
Used
Remote RCV
Memory
239

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DP-8020E/8020P/8016P

6th Digit
-: Not used/defined
Fax Diagnostic Codes
Definition
Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Polling

XMT/RCV

Selective Comm.

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

RCV
RCV
XMT
XMT
RCV
RCV
XMT
XMT
RCV
RCV
XMT
XMT
RCV
RCV
XMT
XMT

Off
Off
Off
Off
On
On
On
On
Off
Off
Off
Off
On
On
On
On

Password
Comm.
Off
Off
Off
Off
Off
Off
Off
Off
On
On
On
On
On
On
On
On

7th Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Sub-Address
Comm.
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Fax Diagnostic Codes


Definition
Confidential
Relayed Comm.
Comm.
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Turnaround
Polling
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

240
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8th Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Advanced
Comm.
Report XMT
Check & Call
Memory Transfer
Report XMT
Check & Call
Memory Transfer
-

Fax Diagnostic Codes


Definition
Cover Sheet
XMT
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

9th Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Short Protocol
B
D
B
D

Fax Diagnostic Codes


Definition
Standard/ NonStandard
Standard
Standard
Standard
Standard
Standard
Standard
Standard
Standard
Non-Standard
Non-Standard
Non-Standard
Non-Standard
Non-Standard
Non-Standard
Non-Standard
Non-Standard

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10th Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Coding
MH
MR
MMR
JBIG
MH
MR
MMR
JBIG
-

Fax Diagnostic Codes


Definition
ECM
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

11th Digit
-: Not used/defined
Fax Diagnostic Codes
Definition
Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Symbol Rate
(V.34)
2400 sr
2800 sr
3000 sr
3200 sr
3429 sr
-

V.34
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

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12th Digit
-: Not used/defined

Data
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

Modem Speed
2400 bps
4800 bps
7200 bps
9600 bps
TC 7200 bps
TC 9600 bps
12000 bps
14400 bps
-

Fax Diagnostic Codes


Definition
Modem Speed
(V.34)
2400 bps
4800 bps
7200 bps
9600 bps
12000 bps
14400 bps
16800 bps
19200 bps
21600 bps
24000 bps
26400 bps
28800 bps
31200 bps
33600 bps
-

13th Digit
-: Not used/defined

Data

Fax Diagnostic Codes


Definition

0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F

243
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4.9.

Troubleshooting (For Printer)

4.9.1.

Checking the Basics

This section explains how to solve problems including error messages, or unexpected printing results.
If the Printing System is not printing or working as expected, and if you are not sure
what to do, start your troubleshooting by checking the basics below:
Ensure that the Ethernet LAN (10Base-T / 100Base-TX) Cable is connected properly
Ensure that the Internet Parameters are correct
Ensure that the Unit is turned On
Ensure that the Paper is set properly in the Unit
No error message is displayed on the Unit
Try printing a test page from the printer driver properties dialog box

4.9.2.

Document Does Not Print Properly


Problem

Possible Solution(s)

Character is not printing in the


correct positions, or the
characters near the edges of the
page are missing.

Check, and specify the paper size and orientation settings in the printer
driver to coincide with the application.
Check if the specified paper is loaded in the Panasonic Device.
Increase the Page Margins in the application. The Panasonic Device
requires minimum margins of 14 inches (5 mm) on all sides.

The font type is incorrect

Check if the selected font is installed in the PC.


Check if the selected font is being replaced with a proper printer font in
the Font Substitution Table of the Printer Driver Properties dialog box.
Select Always use True Type fonts from the Font tab of the Printer
Driver Properties dialog box.

The character is not smooth.

Select an outline font instead of a bit map font.

Fine line print cannot be


obtained.

Select 600 dpi resolution.

Poor photograph print quality.

Select 600 dpi resolution.

Different character, or symbol


from the document is printed.

Check if the Panasonic Printing System (PCL) printer driver is selected.

The printer does not print


anything, or prints irregular
images from the middle of the
1st page.

Insufficient Printer Page Memory in the Panasonic Device, install an


Expansion D-RAM Card, or change the resolution to 300 dpi in the
Quality tab of the Printer Driver Properties dialog box.

Printing is exceedingly slow.

Select the Spool settings "Start printing after first page is spooled "
from the Details tab of the Printer Driver Properties dialog box.
Select 300 dpi resolution.

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4.9.3.

Error Message Appears on the PC

Error Message
Network Print DLL Error.

Possible Solution(s)
Check if the Panasonic Device is turned "On", and the 10Base-T/
100Base-TX cable is properly connected.
Printer Properties may be incorrectly configured. (i.e. Printer Port)

Network Port is Busy.

The Panasonic Device may be processing a different print job,


please wait, and try again later.
The Panasonic Device is either Transmitting, or Receiving an email.

Cannot print because an error is


found in the current printer
setting.

Verify, and specify the paper size, or orientation to coincide with the
application, and the printer driver settings.

4.9.4.

Error Message Appears on the Unit


Error Message

Cannot complete print job;


Image memory overflow

There may not be enough Sort Memory available in the


Panasonic Device to complete the print job.
Either install an optional Sort Memory, or change the
resolution to 300 dpi in the Printer Driver Properties dialog box.

Cannot complete print job;


Confirm print condition

The print settings may not be matched for the system.


Change the printing settings in the Printer Driver Properties
dialog box.
Ex: Multi-sized printing.

Cannot print;
System error

Change the resolution to 300 dpi in the Printer Driver properties


dialog box.

4.9.5.

System Error (CD Drive Related Error During Installation)


Problem

Cannot read the drive.

Possible Solution(s)
Insert the CD into the drive, and click Retry.

245
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5 Service Modes
5.1.

Service Modes (For Copier)

These Service Modes are provided to assist the technician in checking for abnormalities in the copier, and a
means of making adjustments to the Input/Output of major components.

5.1.1.

Service Mode Procedure

1. To select the Service Mode


The service mode is selected when FUNCTION, ORIGINAL SIZE, and 3 keys are sequentially
pressed, then F1 will appear in the display.
2. To exit the Service Mode
The service mode is reset when the FUNCTION, and CLEAR keys are pressed simultaneously.

5.1.2.

Copier Service Mode Functions


Service Modes (For Copier)

Service
Mode
F1
Self Test

Item

Function

00 CCD Test
01 LCD/LED Test

This test is used for checking the CCD.


This test is used for checking the LCD,
and LEDs.
This test is used for checking the Page
Memory.
Prints the pattern for setting the Paper
position alignment.
Prints the Slant pattern for setting the
Paper position alignment.
Prints the Grid pattern for setting the
Paper position alignment.
Prints the pattern for setting the Duplex
Paper position alignment.
One sheet is copied when the Start key
is pressed.
Multi copies are made when the Start
key is pressed.
The functioning of Input / Output items
(selected item numbers) is checked.
Various function settings (selected by
code numbers) can be changed.
Various function settings (selected by
code numbers) can be adjusted.
Electronic Counters for Maintenance
Perform pseudo-operation of an item
(selected by code numbers)
Fax Service Mode
Service Alert Tel #
Firmware Version
Print Device Info.

02 Page Memory Test


03 Print Test Pattern 1
04 Print Test Pattern 2
05 Print Test Pattern 3
06 Print Test Pattern 4
F2

Single Copy Test

F3

Continuous Copy Test

F4

Input / Output Status Test

F5

Function Parameters

F6

Adjust Parameters

F7
F8

Electronic Counter
Service Adjustment

F9

Unit Maintenance

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F5 / F6 Information List (Sample)


**********-F5/F6 INFORMATION LIST-****** DATE MMM-dd-yyyy *** TIME12:01 *** P.01

F5-00
F5-01
F5-02
F5-03
F5-04
F5-05
F5-06
F5-07
F5-08
F5-09

. . . . .
Frequency desired
. . . . .
LSU startup speed
LSU off timer
. . . . .
. . . . .
. . . . .
. . . . .
Fuser lamp control

F5-10
F5-11
F5-12
F5-13
F5-14
F5-15
F5-16
F5-17
F5-18
F5-19

EXIT TRAY LIMITATION


REPLACE DRUM UNIT
Printer fan extension
PAPER OUT INDICATOR
Paper size (tray1)
Paper size (tray2)
Paper size (tray3)
Paper size (tray4)
. . . . .
T Corona Current Adj

F5-20 ADF

F5-50
F5-51
F5-52
F5-53
F5-54
F5-55
F5-56
F5-57
F5-58
F5-59

Auto contrast adj.


Dept. Counter (COPY)
Dept. Counter (FAX)
2-sided auto shift
Margin reduction
Margin value default
Edge value default
Book value default
U14 Clear
Oper.add toner alarm

Yes
Yes
No
No
No
10mm
5mm
20mm
Any Keys
Stop

Auto Tray selection


TDC Adj.(Dev Cond.)
TDC Adj.(Dev Life)
U13 clear
Dept. Counter (SCAN)
Dept. Counter (PRINT)
. . . . .
. . . . .
. . . . .
Reduce N in 1 space

Yes
Yes
Yes
Any keys
Yes
Yes

No

F5-60
F5-61
F5-62
F5-63
F5-64
F5-65
F5-66
F5-67
F5-68
F5-69

Auto

F5-70 PM cycle

60Hz
Full
15 Sec.

Auto
None
Off
5 min
On
LETTER
LEDGER
LEDGER
LEDGER

No
120k

**********-F5/F6 INFORMATION LIST-****** DATE MMM-dd-yyyy *** TIME12:01 *** P.02


F6-00
F6-01
F6-02
F6-03
F6-04
F6-05
F6-06
F6-07
F6-08
F6-09

Adj 100% Read (S/S)


Adj 100% Read (L/T)
100% Selection
Orig. Registration
Printer Registration
Main Motor Speed
Polygon Motor Speed
Registration Void
Trail Edge Read Tim.
Trail Edge Prt Tim.

0
0
0
0
0
0
0
6
0
-6

F6-50
F6-51
F6-52
F6-53
F6-54
F6-55
F6-56
F6-57
F6-58
F6-59

T/P Mode Image Density


Photo Image Density
. . . . .
CCD Read Position
Text Mode Contrast
T/P Mode Contrast
Photo Mode Contrast
. . . . .
Corona Charger Curr.
Trail Edge(Trays)

0
0

F6-10
F6-11
F6-12
F6-13
F6-14
F6-15
F6-16
F6-17
F6-18
F6-19

Side Adjust (Bypass)


Side Adjust (Tray 1)
Side Adjust (Tray 2)
Side Adjust (Tray 3)
Side Adjust (Tray 4)
. . . . .
Side Adjust (ADU)
Std Grid Voltage
Standard Laser Power
Bias Std Voltage

0
0
0
0
0

F6-60
F6-61
F6-62
F6-63
F6-64
F6-65
F6-66
F6-67
F6-68
F6-69

Trail Edge(Bypass)
Trail Edge(2-Side)
TDC Gain Voltage Adj
Lead Edge Read Tim.
Side Edge Read Adj.
Trans Side1(S-Wide)
Trans Side2(S-Wide)
ADF Image Density
. . . . .
Stamp Position Adj.

0
0
0
0
0
0
0
0

F6-20 . . . . .
F6-21 TDC Gain Voltage
F6-22 . . . . .

0
0
0
0

F6-70 . . . . .
F6-71 ADF Read Scan Pos.
F6-72 Original Lead ADF:S

0
0
0
0
0
0

0
0

247
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Machine Setup Information List (Sample)


**********- M A C H I N E S E T U P I N F O R M A T I O N -****** DATE MMM-dd-yyyy *** TIME12:01 *** P.01
1.MACHINE INFORMATION
MACHINE NAME
MAC ADDRESS
SERIAL NUMBER

: DP-8020E
: 080023006FA1
:

2.FIRMWARE VERSION
SC
SC BOOT
PNL
SPC
FAX MODEM
PDL FONT1
SC2

:
:
:
:
:
:
:

3.MEMORY CAPACITY
PAGE MEMORY
SORT MEMORY
FAX MEMORY

: 32 MB
: 16 MB
: 2 MB

4.OPTION
DOCUMENT FEEDER (ADF)
2nd PAPER TRAY
3rd PAPER TRAY
4th PAPER TRAY
FAX BOARD
NETWORK SCANNER
PCL PRINTER
PS PRINTER
EMAIL
HDD
KEYBOARD

:
:
:
:
:
:
:
:
:
:
:

5.ERROR LOG
TOTAL PRINT COUNT

: 2082

AAV10xxxPU
LLN4
VO2000x
20E V10xxx

ADF
Yes
Yes
Yes
Yes
Yes
No
No
Yes
No
Yes

NO. DATE & TIME


ERROR CODE ERROR COUNT
NO. DATE & TIME
ERROR CODE ERROR COUNT
-------------------------------------------------------------------------------01 MMM-dd-yyyy 11:11 J27
XX-00000008
02 MMM-dd-yyyy 11:31 J41
XX-00000140
(See Remarks)
--------------------------------------------------------------------------------

-PANASONIC
****************************** -PANASONIC

- ***** -

0001- ********

Remarks:
XX-00000140

Page Count
00 : Printer Error
02 : Scanner Error

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F7 Total Counter List (Sample)


**********-F7 TOTAL COUNTER LIST-****** DATE MMM-dd-yyyy *** TIME12:01 *** P.01
F7-01 Key Operator ID Code

000

F7-02
F7-03
F7-04
F7-05
F7-06
F7-07
F7-08
F7-09
F7-10

Total Count
PM Count
Scanner PM Count
. . . . .
OPC Drum Count
Process Unit Count
ADF/i-ADF PM Count
. . . . .
Developer Count

:
:
:
:
:
:
:
:
:

295
295
61

F7-11
F7-12
F7-13
F7-14
F7-15
F7-16
F7-29
F7-30
F7-31
F7-32

Sheet Bypass Count


1st Paper Tray Count
2nd Paper Tray Count
3rd Paper Tray Count
4th Paper Tray Count
2-Sided Count
A4/LETTER Count
A4-R/LETTER-R Count
A3/LEDGER Count
B4/LEGAL Count

:
:
:
:
:
:
:
:
:
:

147
90
0
0
0
28
284
73
19
0

F7-17
F7-18
F7-19
F7-20

ADF/i-ADF Count
ADF/i-ADF Read Count
Scanner Count
Scanner Read Count

:
:
:
:

26
26
61
18

F7-21 COPY PRINT COUNT


F7-22 COPY SCAN COUNT

:
:

42
29

F7-23 PC PRINT COUNT


F7-24 PC SCAN COUNT

:
:

0
0

F7-25 FAX TRANSMIT COUNT


F7-26 FAX RECEIVE COUNT
F7-27 FAX PRINT COUNT

:
:
:

0
0
0

295
295
50
295

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5.1.3.

F4 Mode: Input/Output Status Test

Set the machine to service mode, and press "4" key on the Keypad.

Press the "START" key.

Enter the number to activate the test then press "START" key.

Press "STOP" key to cancel the test.

When the CLEAR key is pressed, the selected code input will not be accepted.

Press FUNCTION, and CLEAR keys simultaneously to exit the service mode.
1. Check Input

No.

Function

000 Toner Screw Motor Over


Current
Power Supply Fan Signal
003 Paper Tray Unit Option
Detection Sensor
(2nd Paper Tray)
Paper Tray Detection
Sensor
(2nd Paper Tray)
Paper Tray Detection
Sensor
(1st Paper Tray)
NP Sensor
(Sheet Bypass)
Paper Length Sensor
(Sheet Bypass)
Size Sensor (PC1)
(Sheet Bypass)
Size Sensor (PC2)
(Sheet Bypass)

F4 Mode (Check Input)


Message Display
Condition
7 6 5 4 3 2 1 0
Over Current is
1
detected.
Normal.
0
Unit is installed.
0

Paper Tray is opened.

Paper Tray is opened.

Paper is not detected.


Sensor is activated.
Sensor is activated.
Sensor is activated.

Remarks

1
1
1
1

250
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

No.

Function

004 Size Sensor (PC3)


(Sheet Bypass)
ADU Detection Sensor
JAM Access Cover Open
Detection Sensor
(2nd Paper Tray)
Upper Limit Sensor
(2nd Paper Tray)
Upper Limit Sensor
(1st Paper Tray)
NP Sensor
(2nd Paper Tray)
NP Sensor
(1st Paper Tray)
005 Total Counter Detection
Sensor
Polygon Motor Lock Signal
Main Motor Lock Signal
Fuser Fan Lock Signal
Toner Waste Container
Detection Sensor
Toner Waste Container Full
Detection Sensor
Toner Bottle Motor
Rotation Detection Sensor
006 ADU Paper Sensor
Fuser Exit Sensor
Registration Sensor
(2nd Paper Tray)
Registration Sensor
008 Front / Left Cover Open
Sensor 1

Developer Unit Detecting


Sensor

F4 Mode (Check Input)


Message Display
Condition
7 6 5 4 3 2 1 0
Paper is not detected.
0
Unit is connected.
Cover is open.

0
0

Upper Limit is detected.

Upper Limit is detected.

Paper is not detected.

Paper is not detected.


Counter is not detected.
Normal.
Normal.
Normal.
Toner Waste Container
is detected.
Toner Waste Container
is full.
Lock
Paper is detected.
Paper is detected.
Paper is detected.
Paper is detected.
See Remarks.

Unit is connected.

Remarks

0
1
0
0
0
0
1
0
0
0
0
0
*

Front / Left Cover is


closed.
Signal 1 = 0
Signal 2 = 0
Right Cover is open.
Signal 1 = 1
Signal 2 = 1
1

251
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No.

Function

009 JAM Access Cover Open


Detection Sensor
(4th Paper Tray)
Paper Tray Detection
Sensor
(4th Paper Tray)
Upper Limit Sensor
(4th Paper Tray)
Paper Tray Detection
Sensor
(4th Paper Tray)
Feed Motor Lock Signal
(3rd Paper Tray)
Paper Tray Detection
Sensor 2
(3rd Paper Tray)
Paper Tray Detection
Sensor 1
(3rd Paper Tray)
010 Registration Sensor
(3rd Paper Tray)
JAM Access Cover Open
Detection Sensor
(3rd Paper Tray)
Paper Tray Detection
Sensor
(3rd Paper Tray)
Upper Limit Sensor
(3rd Paper Tray)
NP Sensor
(3rd Paper Tray)
Registration Sensor
(4th Paper Tray)
NP Sensor
(4th Paper Tray)
011 Corona Leak Detection

F4 Mode (Check Input)


Message Display
Condition
7 6 5 4 3 2 1 0
Cover is open.
0

Paper Tray is not


connected.

Remarks

Upper Limit is detected.

Unit is connected.

Normal.

See Remarks.

See Remarks.

Unit is connected.
Signal 1 = 1
Signal 2 = 0
A different signal
pattern, indicates that
the unit is not
connected, or CST 3
PCB is defective.

Paper is detected.
Cover is open.

0
0

Paper Tray is
connected.

Upper Limit is detected.

Paper is not detected.

Paper is detected.

Paper is not detected.


Leak

0
0

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No.

Function

020 Size Sensor C


(Not Used)
Size Sensor B
(Not Used)
Size Sensor A
(Not Used)
Size Sensor Z
(Not Used)
Size Sensor Y
(Not Used)
Size Sensor X
(Not Used)
021 Home Position Sensor
ADF/Platen Cover Open
Sensor
ADF/Platen Cover Angle
Sensor
Fuser Lamp Disconnect
Detection Sensor
+24V Line Error Detecting
Signal
030 ADF B1 Sensor
ADF B2 Sensor
ADF Paper Exit Detection
Sensor
ADF Inverting Cover Open
Detection Sensor
ADF Cover Open
Detection Sensor
ADF Detection Sensor 1

ADF Detection Sensor 2

031 ADF Original Sensor


ADF Original Width Sensor
ADF Original Width Sensor
ADF Original Length
Sensor 2
ADF Original Length
Sensor 1

F4 Mode (Check Input)


Message Display
Condition
7 6 5 4 3 2 1 0
Original detected on the
1
C position.
Original detected on the
B position.
Original detected on the
1
A position.
Original detected on the
1
Z position.
Original detected on the
1
Y position.
Original detected on the
1
X position.
Home position is
1
detected.
ADF/Platen Cover is
1
open.
ADF/Platen Cover is
1
open more than 30
angle.
No Lighting
+24V Line is ON.

Remarks
Z

Platen

Y
X

Front Side

Original is detected.
Original is detected.
Original is detected.

1
1
1

Cover is open.

Cover is open.

See Remarks.

See Remarks.

iADF
Signal 1 = 1
Signal 2 = 1
ADF
Signal 1 = 1
Signal 2 = 0
A different signal
pattern, indicates that
the unit is not
connected.

Original is detected.
Original is detected.
Original is detected.
Original is detected.
Original is detected.

1
1
1
1
1

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2. Check Output
Press the "START" key to start, and press the "STOP" key to reset.

No.
Item
040 Total Counter

041- Not Used


049
050 Main Motor

051 Toner Bottle Motor Rotation In


Forward Direction

052 Toner Screw Motor

053 Power Supply Fan

054- Not Used


055
056 Fuser Fan
057- Not Used
060
061 Registration Clutch

062 Not Used


063 Paper Feed Roller Clutch
(1st Paper Tray)
064 Lift Motor
(1st Paper Tray)

065 ADU Solenoid

066- Not Used


069
070 Paper Feed Roller Clutch
(2nd Paper Tray)
071 Lift Motor
(2nd Paper Tray)

F4 Mode (Output Check)


Function
When SPC PCB CN715-8 signal
level changes to 0V from +24V,
count up the Total Counter.

Remark

When SPC PCB CN723-2 signal


level changes to 0V from +5V, the
Main Motor activates.
When SPC PCB CN720-16 signal
level changes to 0V from +24V, the
Motor rotates in the forward
direction.
When SPC PCB CN720-18 signal
level changes to 0V from +24V, the
Clutch activates.
When SPC PCB CN704-9,10,
CN709-16 are 24V, Power Supply
Fan rotates high-speed.

When SPC PCB CN709-13 is 24V,


Fuser Fan rotates.

When SPC PCB CN715-2 signal


level changes to 0V from +24V,
clutch operates.

1 minute

When SPC PCB CN715-4 signal


level changes to 0V from +24V,
clutch operates.
When SPC PCB CN706-2 signal
level changes to 0V from +24V,
motor rotates in the ascending
direction.
When SPC PCB CN728-2 signal
level changes to 0V from +24V,
solenoid operates.

1 minute

When CST2 PCB CN773-2 signal


level changes to 0V from +24V,
clutch operates.
When CST2 PCB CN774-2 signal
level changes to 0V from +24V,
motor rotates in the ascending
direction.

1 minute

1 minute

254
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SEP 2006

DP-8020E/8020P/8016P

No.
Item
072 Intermediate Roller Clutch
(2nd Paper Tray)
073- Not Used
074
075 Paper Feed Motor
(3rd Paper Tray)
076 Paper Feed Roller Clutch
(3rd Paper Tray)
077 Lift Motor
(3rd Paper Tray)

078 Intermediate Roller Clutch


(3rd Paper Tray)
079 Not Used
080 Paper Feed Roller Clutch
(4th Paper Tray)
081 Lift Motor
(4th Paper Tray)

082 Intermediate Roller Clutch


(4th Paper Tray)
083- Not Used
084
085 Paper Feed Roller Solenoid
(Sheet Bypass)
086- Not Used
119
120 Lamp

121- Not Used


159
160 ADF Paper Feed Motor Rotating
(35% speed rotating)
161 ADF Paper Feed Motor Rotating
(100% speed rotating)
162 ADF Paper Feed Motor Rotating
(200% speed rotating)
163 ADF Paper Feed Motor Reverse
Rotating
(35% speed rotating)

F4 Mode (Output Check)


Function
When CST2 PCB CN773-4 signal
level changes to 0V from +24V,
clutch operates.

When CST3 PCB CN805-4 signal


level changes to 0V from +5V,
activate the Motor.
When CST3 PCB CN806-2 signal
level changes to 0V from +24V,
clutch operates.
When CST3 PCB CN804-2 signal
level changes to 0V from +24V,
motor rotates in the ascending
direction.
When CST3 PCB CN806-4 signal
level changes to 0V from +24V,
clutch operates.

Remark
1 minute

1 minute

1 minute

When CST2 PCB CN773-2 signal


level changes to 0V from +24V,
clutch operates.
When CST2 PCB CN774-2 signal
level changes to 0V from +24V,
motor rotates in the ascending
direction.
When CST2 PCB CN773-4 signal
level changes to 0V from +24V,
clutch operates.

1 minute

When SPC PCB CN715-6 signal


level changes to 0V from +24V,
solenoid operates.

1 minute

1 minute

When SPC PCB CN656-3 signal


level changes to +5V from 0V, Lamp
operates.

ADF paper feed motor rotates at


35% speed.
ADF paper feed motor rotates at
100% speed.
ADF paper feed motor rotates at
200% speed.
ADF paper feed motor rotates in
reverse at 35% speed.

255
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No.
164

165

166

167

168

169

F4 Mode (Output Check)


Item
Function
ADF Paper Feed Motor Reverse ADF paper feed motor rotates in
Rotating
reverse at 100% speed.
(100% speed rotating)
ADF Paper Feed Motor Reverse ADF paper feed motor rotates in
Rotating
reverse at 200% speed.
(200% speed rotating)
ADF Paper Feed Roller Clutch 1 When ADF PCB CN22-10 signal
level changes to 0V from +24V,
clutch operates for 3 seconds.
ADF Paper Feed Roller Clutch 2 When ADF PCB CN22-8 signal level
changes to 0V from +24V, clutch
operates for 3 seconds.
ADF Paper Feed Roller Clutch 3 When ADF PCB CN24-2 signal level
changes to 0V from +24V, clutch
operates for 3 seconds.
ADF Paper Exit Solenoid
When ADF PCB CN26-2 signal level
changes to 0V from +24V, Solenoid
operates for 3 second.
Not Used

170171
172 ADF Solenoid

173 ADF Inverting Solenoid

174 ADF Pinch Roller Solenoid

175 ADF Stamp Solenoid

Remark

When ADF PCB CN26-5 signal level


changes to 0V from +24V, Solenoid
operates for 1 second.
When ADF PCB CN26-3 signal level
changes to 0V from +24V, Solenoid
operates for 1 second.
When ADF PCB CN26-7 signal level
changes to 0V from +24V, Solenoid
operates for 1 second.
When ADF PCB CN25-2 signal level
changes to 0V from +24V, Solenoid
operates for 1 second.

256
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5.1.4.

F5 Mode: Function Parameters (For Copier)

Set the machine to Service Mode, and press "5" key on the Keypad.

Press the "START" key.

Enter the desired code number, or press V, /\ arrow keys.

If you wish to select another code number, scroll the menu with the arrow keys.

Press the "SET" key.

Enter the desired function code number, and press SET key.

When the CLEAR key is pressed, the selected code input will not be accepted.

Press STOP key, then press FUNCTION, and CLEAR keys simultaneously to exit the service mode.

Reboot the machine after setting the parameter(s) to activate the setting(s).

No.
00
01

Item
Not Used
Frequency Desired

02
03

Not Used
LSU Startup Speed

04

LSU Off Timer

05
06

Not Used
Job Tracking Server

07-08 Not Used


09
Fuser Lamp Control
10

F5 Mode
Function

Exit Tray Limitation


(Up to 250 Sheets)

Default Setting

0 : Auto
1 : 50 Hz
2 : 60Hz

2 (for USA / Canada)

0 : Low
1 : Full
1 : 5 sec.
2 : 10 sec.
3 : 15 sec.
4 : 20 sec.
6 : 30 sec.
8 : 40 sec.
10 : 50 sec.
12 : 60 sec.

0 : No
1 : Yes

0 : Off
1 : Auto
0 : None
1 : Accumulate
2 : Job

0 (for USA / Canada)


1 (for Europe)
0
(Effective from August
2004 Production)

1 (for Europe)

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No.
11

Item
Replace Drum

Replace Drum
(Except USA / Canada)

12

Printer Fan Extension

13

Paper Out Red Indicator

14

Paper Size Tray 1

15
16
17
18
19

Paper Size Tray 2


Paper Size Tray 3
Paper Size Tray 4
Not Used
T Corona Current Auto Adj.

20

ADF

21
22

Not Used
System Console

23-25 Not Used


26
2-Sided Unit
27-30 Not Used
31
ADF Duplex Scanning
32

Job Build, and SADF Mode

33

TH Sensor (Laser duty)

F5 Mode
Function
0 : Off
1 : On
0 : Off
1 : User (Displays Replace Drum)
2 : Service (Enables Check & Call
function)
5 : 5 min
2 : 2 min
0 : Non
0 : On
1 : Off
0 : None
1 : A3
2 : B4
3 : A4
4 : A4-R
5 : B5
6 : B5-R
7 : A5
8 : A5-R
9 : 8 x 13
10 : 8.5 x 13
11 : LEDGER
12 : LEGAL
13 : LETTER
14 : LETTER-R
15 : INVOICE
Same as F5-14
Same as F5-14
Same as F5-14

Default Setting
0
(Effective from August
2004 Production)
0
(Effective from Oct.
2004 Production)
5

0
11 (for USA / Canada)
1 (for Europe)

(for DP-8020P/8020E)
(for DP-8020P/8020E)

0 : No
1 : Yes
0 : No
1 : Auto

0 : No
1 : Auto

1
(for DP-8020P/8020E)

0 : No
1 : Auto

0 : No
1 : Auto
0 : No
1 : Yes
0 : No
1 : Mid
2 : Large

0
1

34-37 Not Used


258
Ver. 1.1

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DP-8020E/8020P/8016P

No.
38

Item
2-Sided Mode Default

39
40

Not Used
Double Count

41

Count Up Timing

42

KEY/DEPT. Counter

43
44
45

Key Counter Timing


Not Used
Dept Code Reentry Again

46
47

Not Used
TH Sensor (T corona current)

48

TH Sensor (DEV)

49
50

Not Used
Auto Contrast Adjust

51

Dept. Counter (COPY)

52

Dept. Counter (FAX)

53

2-Sided Auto Shift

54

Margin Reduction

55

Margin Value Default

56

Edge Value Default

57

Book Value Default

F5 Mode
Function

Default Setting

0 : No
1 : 1 to 2
2 : 2 to 2
3 : B to 2

0 : No
1 : LDR
2 : LDR, LGL
3 : A3
4 : A3, B4
0 : At feed
1 : At exit
0 : No
1 : Key Cntr
2 : DEPT.
3 : Card
Same as F5-41

1 (for USA / Canada)


3 (for Europe)

1
0

0 : Yes
1 : No

0 : No
1 : Mid
2 : Large
0 : No
1 : Mid
2 : Large

0 : No
1 : Yes
0 : No
1 : Yes
0 : No
1 : Yes
0 : No
1 : Auto sft
0 : No
1 : Yes
0 : 5 mm
1 : 10 mm
2 : 15 mm
3 : 20 mm
0 : 5 mm
1 : 10 mm
2 : 15 mm
3 : 20 mm
0 : 15 mm
1 : 20 mm
2 : 25 mm
3 : 30 mm

1
0
0
0
1

259
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DP-8020E/8020P/8016P

No.
58

U14 Clear

Item

59

Oper. Add Toner Alarm

60

Auto Tray Selection

61
62

TDC Auto Adj.


(DEV Conditions)
TDC Auto Adj.(DEV life)

63

U13 Clear

64

Dept. Counter (SCANNER)

65

Dept. Counter (PRINTER)

66-68 Not Used


69
Reduce N in 1 Space
70

PM Cycle

71

Add Toner Time Limit

72-75 Not Used


76
TH Sensor (Corona, Grid)
77

TH Sensor (Bias DC)

78

A4/LTR Size Select

79

Not Used

F5 Mode
Function
0 : Continue
1 : Any Keys
0 : Stop
1 : Continue
0 : No
1 : Yes
0 : No
1 : Yes
0 : No
1 : Yes
0 : Any keys
1 : Func + 1
0 : No
1 : Yes
0 : No
1 : Yes

Default Setting
1
0
1
1
0
0
1
1

0 : No
1 : Yes
0 : No
1 : 1.5 K
2 : 2.5 K
3: 5K
4 : 10 K
5 : 15 K
6 : 20 K
7 : 30 K
8 : 40 K
9 : 60 K
10 : 80 K
11 : 90 K
12 : 120 K
13 : 150 K
14 : 200 K
15 : 240 K
0 : Unlimited
1 : 1/3 Limited
2 : 2/3 Limited

0 : No
1 : Yes
0 : No
1 : Yes
0 : No
1 : Yes

12

1
0

260
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DP-8020E/8020P/8016P

No.
80

Item
Paper Size Priority

81

B4/FLS Size Selection

82

Manual Skyshot Mode

83

Digital Skyshot Mode

84

Paper Tray Priority

85

Side Void Setting (ADF)

86

PM Cycle (Optics)

87

PM Cycle (ADF)

88

USB Port Function

F5 Mode
Function
1 : A3
2 : B4
3 : A4
4 : A4-R
5 : B5
6 : B5-R
7 : A5
8 : A5-R
9 : 8 x 13
10 : 8.5 x 13
11 : LEDGER
12 : LEGAL
13 : LETTER
14 : LETTER-R
15 : INVOICE
0 : B4
1 : 8 x 13
2 : 8.5 x 13
0 : Off
1 : M1, On
2 : M2, On
3 : M1, M2, On
0 : No
1 : Normal
2 : Quality
0:S>C>B
1:C>S>B
0 : None
1 : Yes
0 : No
1 : 40 K
2 : 60 K
3 : 120 K
4 : 240 K
5 : 360 K
6 : 480 K
7 : 600 K
0 : No
1 : 40 K
2 : 60 K
3 : 120 K
4 : 240 K
5 : 360 K
6 : 480 K
7 : 600 K
0 : Off
1 : Once
2 : ON

Default Setting
13 (for USA / Canada)
3 (for Europe)

1
0
0

261
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No.
89

Item
LAN Speed/Duplex

90

TCH Panel Beep Sound

91
92
93
94
95

M1, Size Y
M1, Size X
M2, Size Y
M2, Size X
Paper Size (FA)
(Factory use only)

96

Bypass Detection
(Factory use only)

97

BP Tray B4/FLS/LGL (FA)


(Factory use only)

98

TH Sensor (Laser Power)

99

Not Used

F5 Mode
Function
0 : Auto
1 : 10 Half
2 : 10 Full
3 : 100 Half
4 : 100 Full
0 : Off
1 : Soft
2 : Loud
Set the default size for Manual Skyshot
Mode, M1, and M2.

0 : Japan
1 : USA/CAN
2 : Europe
3 : Other
0 : Japan
1 : USA/CAN
2 : Europe
3 : Other
0 : B4
1 : 8 x 13
2 : 8.5 x 13
3 : LEGAL
0 : No
1 : Mid
2 : Large

Default Setting
0

160
70
220
95
1 (for USA / Canada)
2 (for Europe)

1 (for USA / Canada)


2 (for Europe)

3 (for USA / Canada)


0 (for Europe)

262
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

5.1.5.

F6 Mode: Adjust Parameters (For Copier)

Set the machine to Service Mode, and press "6" key on the Keypad.

Press the "START" key.

Enter the desired code number, or press V, /\ arrow keys.

If you wish to select another code number, scroll the menu with the arrow keys.

Press the "SET" key.

Enter the desired function code number, and press SET key.

When the CLEAR key is pressed, the selected code input will not be accepted.

Press STOP key, then press FUNCTION, and CLEAR keys simultaneously to exit the service mode.

Reboot the machine after setting the parameter(s) to activate the setting(s).
Note:
The Factory Setting is different in each model.
F6 Mode
No.

Item

00

Adj 100% Side-Side Read

01

Adj 100% Lead-Tail Read

02
03

100% Selection
Original Registration

04

Printer Registration

05

Main Motor Speed

06
07

Polygon Motor Speed


Registration Void

08

Trail Edge Read Timing

09

Trail Edge Print Timing

10

Side Adjust (Bypass)

11

Side Adjust (Tray 1)

12

Side Adjust (Tray 2)

13

Side Adjust (Tray 3)

Setting
Range
Adjustment for identical vertical (side-to-side) -9 - +9 0.1%
size ratio.
Adjustment for identical horizontal
-9 - +9 0.1%
(top-to-bottom) size ratio.
Adjustment from 99.1% to 100.9%
-9 - +9 0.1%
Adjustment of platen original registration
-30 - +30
detection timing.
0.2mm
Delay time is adjusted from registration roller
-50 - +50
clutch ON.
0.5mm
Adjustment of Main Motor speed.
-10 - +10
0.1%
Adjustment Polygon Motor speed.
-5 - +5 0.1%
Registration void should be adjusted.
0 - +99
0.5mm
Adjustment of trail edge void.
-9 - 0
0.5mm
Adjustment of trail edge void.
-9 - +15
0.5mm
Adjustment of LSU side-side (Sheet Bypass).
-8 - +7
0.5mm
Adjustment of LSU side-side (1st Tray).
-8 - +7
0.5mm
Adjustment of LSU side-side (2nd Tray).
-8 - +7
0.5mm
Adjustment of LSU side-side (3rd Tray).
-8 - +7
0.5mm
Remarks

263
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

F6 Mode
No.

Item

14

Side Adjust (Tray 4)

Adjustment of LSU side-side (4th Tray).

15
16

Not Used
Side Adjust (ADU)

Adjustment of LSU side-side (ADU).

17

Standard Grid Voltage

Charge voltage compensation adjustment.

18

Standard Laser Power

Laser power compensation adjustment.

19

Std Bias DC Voltage

Adjustment of bias standard voltage.

20
21

Not Used
TDC Gain Voltage

22

DC Bias ON timing
(Factory use only)
23 DC Bias OFF timing
(Factory use only)
24-25 Not Used
26 TDC Judgment Level
27-29 Not Used
30 Light Halftone Adj.
31 Fuser Temperature

Remarks

Adjustment of toner density sensor gain


voltage.
Adjustment of DC Bias ON timing.
Adjustment of DC Bias OFF timing.

Adjustment of toner supply starting judgement


voltage level.
Halftone duty ratio adjustment
Adjustment of fuser temperature.

32

Fuser Edge Temperature

Temperature compensation for edges

33

TDC Max. Read Only

Set by F8-20 TDC Check Operation

34

TDC Min. Read Only

Set by F8-20 TDC Check Operation

35

TDC Avg. Read Only

Set by F8-20 TDC Check Operation

36
37
38

Individual Fine Adjustment for Tray 1

39
40

Paper Loop (Tray 1)


Not Used
F8-09 (TDC) Adjustment time
(Factory use only)
LSU Unit PWM Adjust
Transfer Current Side 1

41
42
43

Paper Loop (Bypass)


Paper Loop (Tray 2)
Paper Loop (2-Sided)

44

FAX Laser Duty Adj

Individual Fine Adjustment for Sheet Bypass


Individual Fine Adjustment for Tray 2
Adjustment for the length of the loop formed
before the copier timing roller.
Printer Density Adjustment for FAX.
(-) : Darker.
(+) : Lighter.

45

Not Used

Adjustment of TDC Adjustment timing.


Adjustment of PWM value of LSU.
Adjustment of Transfer Current.

Setting
Range
-8 - +7
0.5mm
-8 - +7
0.5mm
-128 - +19
2.0V
-19 - +38
0.05mW
-128- +48
2.6V
-70 - +57
0.033V
-10 - +10
0.01Sec.
-10 - +10
0.01Sec.
-26 - +26
0.02V
-127 - +127
-15 - +15
0.833C
-15 - +15
0.833C
-99 - +99
(Read only)
-99 - +99
(Read only)
-99 - +99
(Read only)
-99 - +99
-1 - +5
60Sec.
-32 - +32
-62 - +110
0.15uA
-99 - +99
-99 - +99
-99 - +99
-99 - +99

264
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DP-8020E/8020P/8016P

F6 Mode
No.

Item

Remarks

46

PRINTER Laser Duty Adj

47

Transfer Current Side 2

Printer Density Adjustment for Printer.


(-) : Darker.
(+) : Lighter.
Adjustment of Transfer Current.

48

Transfer Current Envelope

Adjustment of Transfer Current.

49

T Mode Image Density

50

T/P Mode Image Density

51

P Mode Image Density

Image density adjustment for Text mode.


(-) : Darker.
(+) : Lighter.
Image density adjustment for Text/ Photo
mode.
(-) : Darker.
(+) : Lighter.
Image density adjustment for Photo mode.
(-) : Darker.
(+) : Lighter.

52
53

Not Used
CCD Read Position Adj

54
55
56
57
58

T Mode Contrast
T/P Mode Contrast
P Mode Contrast
Not Used
Corona Charger Current

Adjustment of Contrast for Text Mode.


Adjustment of Contrast for Text/Photo Mode.
Adjustment of Contrast for Photo Mode.

59

Trail Edge Trans (Trays)

60

Trail Edge Trans (Bypass)

61

Trail Edge Trans (2Sided)

62

TDC Gain Voltage Adjust

63

Lead Edge Read Timing


(Adjustment for Double Exposure
Copy Mode, for details, and
adjustment procedure, refer to
Sect. 3.9.8.)
Side Edge Read Adjust
(Adjustment for Double Exposure
Copy Mode, for details, and
adjustment procedure, refer to
Sect. 3.9.8.)
Transfer Current Side 1
(Small Width)
(Factory use only)

Trail Edge Transfer Image High Voltage


Timing Adjustment for Trays 1-4 feeding.
Trail Edge Transfer Image High Voltage
Timing Adjustment for Bypass Tray feeding.
Trail Edge Transfer Image High Voltage
Timing Adjustment for the 2nd side of 2-Sided
printing.
Adjustment of Toner Density sensor gain
voltage.
Adjustment of Lead Edge Read Point.

64

65

Adjustment of CCD read position.

Adjustment of Corona Charge Current.

Adjustment of Side Edge Read Point.

Adjustment of Transfer Current.

Setting
Range
-99 - +99

-62 - +110
0.15uA
-62 - +110
0.15uA
-99 - +99

-99 - +99

-99 - +99

-42 - +44
0.2mm
-128 - +127
-128 - +127
-128 - +127
-77 - +76
1.3uA
-30 - +30
0.5mm
-30 - +30
0.5mm
-30 - +30
0.5mm
-10 - +10
0.033V
0 - +9
0.5mm

0 - +9
0.5mm

-20 - +20
0.15uA

265
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

F6 Mode
No.
66
67
68
69

Item
Transfer Current Side 2
(Small Width)
ADF Image Density
Paper Loop (Tray 3)
Stamp Position Adjust

70
71

Not Used
ADF Read Main Scan Pos.
(Reverse Side)
72 Original Lead Edge ADF
(Reverse Side)
73 Original Trail Edge ADF
(Reverse Side)
74 Stamp Position Adjust
(Reverse Side)
75-76 Not Used
77 Add Toner Level

Remarks
Transfer Current (Not Use)
Compensation of ADF image density.
Individual Fine Adjustment for Tray 3
Adjustment of verification stamp position.

Adjustment of ADF horizontal image read


start position.
Adjustment of ADF Original Lead Edge
Adjustment of ADF Original Trail Edge
Adjustment of Stamp Position

-1 - +1
1
Individual Fine Adjustment for Tray 4
-99 - +99
Adjustment of Scanning Sharpness by digital
-2 - +2
image processing for Text /Photo Copy Mode.
1
Value of Gamma Table for Photo Mode.
-99 - +99
(Read Only)
Value of Laser duty of Check pattern.
-99 - +99
(Read Only)
Value of Laser duty of Black pattern.
-99 - +99
(Read Only)
Value of Temperature sensor.
0 - 255
(Read Only)
Value of Humidity sensor.
0 - 255
(Read Only)

Paper Loop (Tray 4)


MTF Adjust

80

83

Laser Power Control


(Factory use only)
Grid voltage Control
(Factory use only)
Bias DC Voltage Control
(Factory use only)
Temperature Sensor Value

84

Humidity Sensor Value

85
86

Not Used
ADF Reverse Stop Posi.

Adjustment of ADF reverse stop position.

87

ADF Exhaust Stop Posi.

Adjustment of ADF exit stop position

82

88-89 Not Used


90 ADF Image Read Start

-99 - +99
0.05mm
-99 - +99
0.3mm
-127 - +127
0.3mm
-50 - +50
0.3mm

Adjustment of Toner supply (Not Use)

78
79

81

Setting
Range
-20 - +20
0.15uA
-99 - +99
-99 - +99
-50 - +50
0.3mm

91

Original Lead Edge ADF

Adjustment of ADF horizontal image read


start position.
Adjustment of original detection timing.

92

Original Trail Edge ADF

Adjustment of trail edge detection timing.

93

ADF 100% Image 1-Sided

Adjustment of magnification for 1-sided.

94

ADF 100% Image 2-Sided

Adjustment of magnification for 2-sided.

-99 - +99
0.3mm
-99 - +99
0.3mm
-99 - +99
0.05mm
-99 - +99
0.3mm
-127 - 127
0.3mm
-9 - +9
0.1%
-9 - +9
0.1%

95-96 Not Used


266
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

F6 Mode
No.

Item

Remarks

97

(Factory use only)

Adjustment of Timer

98
99

Not Used
F5/F6 Initialization

Initialize F5/F6 parameter settings.

Setting
Range
-5 - +99
10Sec

267
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

5.1.6.

F7 Mode: Electronic Counter

Set the machine to Service Mode, and press "7" key on the Keypad.

Press the "START" key.

Enter the desired code number, or press V, /\ arrow keys.

If you wish to select another code number, scroll the menu with the arrow keys.

Press the "SET" key.

Enter the desired function code number, and press SET key.

When the CLEAR key is pressed, the selected code input will not be accepted.

Press STOP key, then press FUNCTION, and CLEAR keys simultaneously to exit the service mode.

Reboot the machine after setting the parameter(s) to activate the setting(s).
F7 Mode
No.
01

Item
Key Operator ID Code

02
03
04
05
06

Total Count
PM Count
Scanner PM Count
Not Used
OPC Drum Count

07

Process Unit Count

08
09
10

ADF PM Count
Not Used
Developer Count

11
12
13
14
15
16
17
18
19
20
21
22
23
24

Sheet Bypass Count


1st Paper Tray Count
2nd Paper Tray Count
3rd Paper Tray Count
4th Paper Tray Count
2-sided Count
ADF Count
ADF Read Count
Scanner Count
Scanner Read Count
Copy Print Count
Copy Scan Count
PC Print Count
PC Scan Count

Remarks
Key Operators identification code for access to the
counter mode.
Total count for all copies / prints.
Preventive Maintenance count.
PM count for scanner readings.
PM count of recording paper fed through the OPC
Drum.
PM count of recording paper fed through the
Process Unit.
PM count of originals fed through the ADF.
PM count of recording paper fed through the
Developer.
Total count of paper fed from the sheet bypass.
Total count of paper fed from the 1st paper tray.
Total count of paper fed from the 2nd paper tray.
Total count of paper fed from the 3rd paper tray.
Total count of paper fed from the 4th paper tray.
Total count of 2-sided Print.
Total count of originals fed through the ADF.
Total count of originals scanned through the ADF.
Total count of scanning operations.
Total count of scanner readings.
Total count of copies printed.
Total count of copies scanned.
Total count printed from PC.
Total count scanned to PC.
268

Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

F7 Mode
No.
25
26
27
28
29
30
31
32
99

Item
Fax Transmit Count
Fax Receive Count
Fax Print Count
Total OPC Rotation Time
A4/LT Count
A4R / LETTER R Count
A3 / Ledger Count
B4 / LEGAL Count
All Counter Clear

Remarks
Total count of Fax transmitted.
Total count of Fax received.
Total count of Fax printed.
Total Time of OPC Rotation.
Total count of A4 / Letter Print.
Total count of A4-R / Letter-R Print.
Total count of A3 / Ledger Print.
Total count of B4 / Legal Print.
All counters are cleared.

269
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

5.1.7.

F8 Mode: Service Adjustment

Set the machine to Service Mode, and press "8" key on the Keypad.

Press the "START" key.

Enter the desired code number, or press V, /\ arrow keys.

If you wish to select another code number, scroll the menu with the arrow keys.

Press the "SET" key.

Enter the desired function code number, and press SET key.

When the CLEAR key is pressed, the selected code input will not be accepted.

Press STOP key, then press FUNCTION, and CLEAR keys simultaneously to exit the service mode.

Reboot the machine after setting the parameter(s) to activate the setting(s).
F8 Mode
No.
00

Item
Exp. Lamp Replacement

01-05 Not Used


06 Error Log Print/View

07

Error Log Clear

08
09
10
11
12

(Factory use only)


Toner Density Adjustment
Drum Charge Adjustment
Not Used
Org.size Sensor Adj.
(Not Used)

13

Black Density Reference


(Not Used)
14 OPC Counter Reset
15-17 Not Used
18 LSU PWM Pattern

Remarks
When replacing the exposure lamp.
Procedure:
a) Press the Start key to move the exposure lamp to
the position (approx. 250 mm from the optics
home position) where it can be replaced.
b) To return the optical system to the home position,
press the CLEAR key.*
a) Each time the arrow key is pressed, the machine
errors, or paper jam codes stored in memory are
displayed, beginning with the oldest code.
Note:
Only the 30 most recent codes are displayed.
a) Press the Reset key.
A Message "Error code can be cleared with the
Start key" is displayed on the LCD.*
b) Press the Start key.
Lock operation for Scanner Unit.
Adjustment operation of Toner Density.
Adjustment operation of Drum Charge.
Adjust the slice level for the original size detection
sensors automatically. Execute this mode by closing
the platen cover.
Adjustment operation of Black Density sensor.
Proceed when OPC is replaced.
Print out the Test Pattern.
Proceed when the LSU is replaced.
270

Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

F8 Mode
No.
19

Item
Move Mirror To Lock

20
21-46
47
48

TDC Check Operation


Not Used
ADF Continuous Test
Platen Continuous Test

Remarks
a) Press the Start key to move the mirror unit to the
locked position for transporting the copier.
b) When the mirror unit is locked, the machine will
not accept any numerical key input.
Note:
The locking operation is automatically reset when
the Power switch is turned ON again.
Adjustment of TDC sensor.
Press START key to begin.
Press START key to begin.

271
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

5.1.8.

F9 Mode: Unit Maintenance

Set the machine to Service Mode, and press "9" key on the Keypad.

Press the "START" key.

Enter the desired code number, or press V, /\ arrow keys.

If you wish to select another code number, scroll the menu with the arrow keys.

Press the "SET" key.

Enter the desired function code number, and press SET key.

When the CLEAR key is pressed, the selected code input will not be accepted.

Press STOP key, then press FUNCTION, and CLEAR keys simultaneously to exit the service mode.

Reboot the machine after setting the parameter(s) to activate the setting(s).
F9 Mode
Service
Item
Mode
F9
Unit
00 Fax Service Mode
Maintenance 01 Service Alert Tel #
02 Firmware
Version

Remarks

00 SC
01 SC Boot
02
03
04
05

PNL
SPC
Not Used
FAX Modem

Displays the contact number when a


machine malfunction occurs.
Displays the firmware version for SC.
Displays the firmware version for SC
Boot.
Displays the firmware version for PNL.
Displays the firmware version for SPC.
Displays the firmware version for FAX
option 1.

06 Not Used
07 SC2
00 F5/F6 Parameters

Displays the firmware version for Slot 1.


03 Print
Prints the memory contents of the F5,
Device Info.
and F6 modes.
01 Machine Information Prints the machine setup information list.
02 Counter Information Prints the Counter information list.
03 System Address
Prints the system memory setting.
Info.
04 RAM Address
Prints the RAM data dump list.
Information
04 RAM Edit
0 Relative Address
Setting of Relative address.
Mode
1 Absolute Address
Setting of Real address.
05 Serial Number
Registration of Serial Number for
Maintenance.
Clears by Shipment Set.

272
Ver. 1.1

SEP 2006

DP-8020E/8020P/8016P

F9 Mode
Service
Item
Mode
F9
Unit
06 RAM
00 Parameter Initialize
Maintenance
Initialize

01 All Job Clear


02 LBP Error Log Clear
03 Shipment Set

07 Firmware
Update

04
05
06
00

LBP Fuser Reset


Dept. Counter Clear
Flash Memory Clear
Update FROM Card

01 Update from USB


08 Program
Backup
(Refer to
Sect. 3.7.)

00 Main
01 Option 1 all
02 Option 1 a
03 Option 1 b
04 Not Used
05 Not Used
06 Not Used
09 Update Program Card

10 Program
Copy

11
12
13
14

00 From card to slot 1


01 Not Used
02 From slot 1 to card
03 Not Used
04 Not Used
05 Not Used
Parameter Backup
Parameter Restore
Page Memory Size
Sort Memory Size

Remarks
Resets the Fax, and Function
parameters to default values.
Note: Turn the Power Switch to the OFF,
and back to the ON position to enable
the parameter settings.
Clears all Jobs stored in Flash Memory.
Clears LBP Error log
Clears All Jobs, All Preset Data,
Parameter Initialize & Resets the
Counters (Fax).
Clears the LBP fuser error.
Resets the Counter
Clears the Flash Memory Data
Updates the firmware in the machine
with the Master Firmware Card.
Updates the firmware in the machine
with the USB.
Onboard F-ROM 4MB
Slot 1 FRM8 PCB 8MB
Slot 1 FRM8 PCB 4MB (a)
Slot 1 FRM8 PCB 4MB (b)
Slot 2 FRM8 PCB 8MB
Slot 2 FRM8 PCB 4MB (a)
Slot 2 FRM8 PCB 4MB (b)
Creates a Master Firmware Card using
the Firmware Update Kit. A 4MB, or
8MB Flash Memory Card will be
required depending upon the model.
Configuration for Program copy.

Backup the Parameter.


Restore the Parameter.
Displays the page memory size (MB).
Displays the sort memory size (MB).

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5.2.
5.2.1.

Service Modes (For Facsimile)


Fax Service Mode Procedure

1. To enter the Fax Service Mode


a. Press FAX/EMAIL key.
b. Press FUNCTION, and then 7 keys.
c. Press MONITOR four times, then press *.
d. Enter the desired code number, or press the V, /\ arrow keys.
2. To exit the Fax Service Mode
Press STOP key.
Note:
The following buttons provide these functions in the Service Mode:
"START":
"V
"/\

5.2.2.

:
:
:

The new setting value is stored in the machine.


Scroll the function parameter number down.
Scroll the function parameter number up.

FAX Service Mode Table

The following service modes are provided to assist you in setting operational functions of the unit, and
determining the condition of the unit.

No.
Service Mode
00 Not Used
01 Function Parameter Setting
02
03

RAM Edit Mode


Print Parameter List / Report

04

Modem Tests

05
06

Not Used
RAM Initialize

07
08

Not Used
Check & Call

09

System Maintenance

Service Modes (For Facsimile)


Description
Allows changes to the function parameters (the home
position, etc.).
Factory use only.
Prints the Function Parameter List, Page Memory Test, Printer
Report, All Document File, Protocol Trace, and Toner Order
Form.
Generates various binary, tonal, and DTMF signals, by the
modem.
Initialize RAM, and restore the default value of the function
parameters.
Note: Turn the Power Switch to the OFF, and back to the ON
position to enable the parameter settings.
Allows input of information for Service Alert Report,
Maintenance Alert Report, and Toner Order Form.
Used for Firmware Update, Firmware Backup, Parameter
Restore, Parameter Backup, Transferring Firmware from the
PC to the Flash Card, and Sending a Received File during a
fatal printer error.

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Fax Service Mode 1 (Function Parameter Setting)

Use the following procedure to change the function parameters.


Enter the desired code number, and press START key.

If you wish to select another code number, scroll the menu with the V, /\ arrow keys.

Select the desired function code, and press the "START" key.

When the CLEAR key is pressed, the selected code input will not be accepted.

Press STOP key twice to exit the service mode.

No.
Parameter
000 Monitor/Tel Dial

001 Alarm Status

002 Stop Comm.


JRNL
003 Continuous Poll

004 Numeric ID Set

Function Parameter Table


Selections
Function
1 = Monitor
Selects whether the machine starts to TX
automatically during On-Hook dialing.
2 = Tel/Dial
Monitor : Start to TX after pressing START
TEL/DIAL : Start to TX automatically
1 = Off
Selects the No Paper, or No Toner alarm status.
2 = Timer
OFF
: Alarm is disabled.
3 = Constant
Timer
: Alarm will shut off after 6 seconds.
Constant : Alarm will not stop until "STOP" is
pressed, or the error is cleared/
corrected.
1 = Off
Selects whether the machine prompts to print the
2 = On
COMM. Journal when the printout condition is set to
INC, and STOP is pressed during communication.
1 = Off
Selects whether the Continuous Polling feature is
2 = Stn (Tx only)
enabled.
3 = Hub (Rx only)
Stn : Place the document(s) on the ADF, or Platen,
then press the assigned Program Key to
store, or add the documents into a polled file.
(See Note 1)
Hub : When the polling command is initiated, the
machine will continuously poll originals from
the remote stations until it is interrupted by
pressing "STOP".
1 = Off (will not accept)
Selects whether the machine accepts, and allows to
2 = On (accepts)
set, or change the Numeric ID.

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Function Parameter Table


No.
Parameter
Selections
Function
005 Destination Code 000 : Austria
Specified destinations only.
001 : U.K.
002 : Canada
003 : Denmark
004 : Taiwan
005 : Finland
006 : Germany
007 : Netherlands
008 : Italy
009 : Spanish
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portuguese
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro
006 ID Display
1 = Number (Numeric ID) Selects the priority of displaying the ID.
2 = Chara (Character ID)
007 JRNL Column
1 = Station
Selects the contents of the ID to display on the
2 = RCVD ID
Journal.
008 Monitor
1 = Off
Selects whether the Monitor is ON/OFF for
2 = On
monitoring fax signals.
(FOR SERVICE USE ONLY)
009 DC Loop
1 = Off (Normal)
Selects a false Off Hook state for back to back
2 = On (Off Hook)
communication test.
010 TX Level
00 = 0 dBm
Selects the TX signal output level, 0 to -15 dBm in 1
~
dBm steps. (Refer to Chapter 4.3.)
15 = -15 dBm
011 RX Level
1 = -43 dBm
Selects the receiving sensitivity of -33/-38/-43/-48
2 = -38 dBm
dBm.
3 = -33 dBm
4 = -48 dBm
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No.
Parameter
012 DTMF Level

013 G3 RX EQL

014 G3 TX EQL

015 ~ Not Used


016
017 TX Start

018 RX Start

019 ITU-T V.34

020 ITU-T ECM


021 EP Tone

022 Signal Interval

023 TCF Check


024 CED Frequency
025 COMM. Start-Up

Function Parameter Table


Selections
Function
00 = 0 dBm
Selects the DTMF output level, 0 to -15 dBm in 1
~
dBm steps.
15 = -15 dBm
1 = 0dB
Selects the cable equalizer for G3 reception mode,
2 = 4dB
0dB, 4dB, 8dB, or 12dB.
3 = 8dB
4 = 12dB
1 = 0dB
Selects the cable equalizer for G3 transmission
2 = 4dB
mode, 0dB, 4dB, 8dB, or 12dB.
3 = 8dB
4 = 12dB

2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps

Selects the transmission modem start speed,


14400/12000/TC9600/TC7200/9600/7200/4800/
2400 bps.
Press V, or /\ to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines. When
communicating with Super G3 (V.34) machines,
use Parameter No. 32.
Selects the reception modem start speed, 14400/
12000/TC9600/TC7200/9600/7200/4800/2400 bps.
Press V, or /\ to select the symbol rate.
Note:
This parameter is applicable only when
communicating with regular G3 machines. When
communicating with Super G3 (V.34) machines,
use Parameter No. 33.

2400 bps
4800 bps
7200 bps
9600 bps
TC7200
TC9600
12000 bps
14400 bps
1 = Off
2 = On
3 = Select

1 = Off (Invalid)
2 = On (Valid)
1 = Off (without EP Tone)
2 = On (with EP Tone)

1 = 100 ms
2 = 200 ms
3 = 500 ms
1 = Normal (Short)
2 = Long
1 = 1080 Hz (non ITU-T)
2 = 2100 Hz
1 = First
2 = Second

Selects whether the ITU-T V.34 is Off, On, or


Select.
Select: Select whether the ITU-T V.34 is Off, or On,
when entering Phone Book Dialing
Numbers, or Manual Number Dialing.
Select the ECM mode.
Selects whether to add the echo protect tone on
V.29 mode.
(Used when Echo Suppression is disabled.)
On : Add
Off : Do not add
Selects the time interval between the receiving
signal, and the transmitting signal.
Selects the TCF check interval Long/Short
Selects the CED frequency 2100/1080 Hz
Selects the communication start-up condition (XMT,
and Polling).
(Used when Echo Suppression is disabled.)

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No.
Parameter
026 Non-Standard
027 Short Protocol B
028 Short Protocol D

029 Remote
Diagnostics
030 CED & 300 bps

031 RTC = EOL x 12


032 V34 TX Start

033 V34 RX Start

034 V34 TX SR

035 V34 RX SR

036 Not Used


037 Protocol Display

038 Not Used


039 Flash Time

040 Flash Time


(PSTN)
041 Pause Time

042 Not Used


043 Redial Interval

044 Redial Count

Function Parameter Table


Selections
Function
1 = Off (Invalid)
Selects own mode (Panafax mode).
2 = On (Valid)
1 = Off (Invalid)
Selects the short protocol mode.
2 = On (Valid)
1 = Off (Invalid)
Selects the short protocol mode. When activated, it
2 = On (Valid)
allows the machine to automatically store the
modem speed for each Auto Dial Number.
1 = Off (will not accept)
Selects whether the machine accepts Remote
2 = On (accepts)
Diagnostics from the service station.
1 = 75 ms
Selects the pause interval between the CED, and
2 = 1 sec
the 300 bps signal.
(Used when Echo Suppression is disabled.)
1 = Off (EOLx6)
Selects the RTC signal, EOLx6, or EOLx12.
2 = On (EOLx12)
2400-33600bps
Selects the transmission modem start speed for
V.34 communication, 33600-2400 bps.
Press V, or /\ to select the symbol rate.
2400-33600bps
Selects the receiving modem start speed for V.34
communication, 33600-2400 bps.
Press V, or /\ to select the symbol rate.
2400-3429sr
Selects the transmission symbol rate for V.34, 3429/
3200/3000/2800/2400 sr.
Press V, or /\ to select the symbol rate.
2400-3429sr
Selects receiving symbol rate for V.34, 3429/3200/
3000/2800/2400 sr.
Press V, or /\ to select the symbol rate.
1 = Off (not displayed)
2 = On (displayed)

Selects whether to display the modem speed


during communication.
(Press the Job Status Key to display)

5 = 50 ms
~
100 = 1000 ms
5 = 50 ms
~
100 = 1000 ms
1 = 1 sec.
~
10 = 10 sec.

Selects the pause interval before activating the


Flash key.
Selects the pause interval before activating the
Flash key.
(For Germany, Austria, and Czech)
Selects the pause interval from 1 sec. ~ 10 sec. for
dialing through a switchboard, or for international
calls.

0 = no waiting
~
15 = 15 minutes
0 = no redial
~
15 = 15 times

Selects the redial interval from 0 to 15 minutes in 1


minute steps.

0 ~ 9 (For Australia Only)

Selects the redial count from 0 to 15 times in 1 step


intervals.
Note:
In order to comply with the requirements TBR21
in the EC countries, do not select 15 times.

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No.
Parameter
045 Ring Detect
Count
046 On-Hook Time

047 Response Wait


Interval

Function Parameter Table


Selections
Function
1 = 1 ring
Selects the ring detection count from 1 to 9 rings in
~
1 ring step intervals.
9 = 9 rings
0 = 0 sec.
Selects the on-hook time between sequential
~
communication calls in 1 second step intervals.
90 = 90 sec.
1 = 1 sec.
Selects the waiting interval for the response after
~
completing the dialing.
90 = 90 sec.
20 ~ 150 sec.
(For France Only)

048~ Not Used


049
050 Ring Detect Mode 1 = Normal
2 = Rough
051 Not Used
052 Pulse Rate

Selects the quality of ringer detection. Use if the line


signal is out of regulation, set to "Rough" so that the
unit may detect the ringing signals.

1 = 10 pps
2 = 20 pps

Selects the dial pulse rate 10/20 pps.

053~ Not Used


054
055 Busy Tone Check 1 = Off
2 = On
056 Dial Tone Check 1 = Off
2 = On
057 DC Loop Check 1 = Off
(Except for USA, 2 = On
and Canada)
058 Comm. JRNL +
1 = Off (without image)
Image
2 = On (with image)
059 Confidential RCV 1 = Off (does not print out)
Report
2 = On (prints out)
060 Version
Indicates the Host software
version.
061 TX/RX/PRT/CPY TX:****** PRT:******
RX:****** CPY:******
062 Print Counter
1 = Off
2 = On
063~ Not Used
067
068 NYSE Fax
Forward
(USA, and
Canada Only)

1 = Off
2 = On

Selects whether to detect the Busy Tone.


Selects whether to detect Dial Tone before dialing
the telephone number.
Selects whether the unit checks the DC Loop during
communication.
Selects whether the machine prints the COMM.
Journal with image.
Selects whether the machine prints the Confidential
RCV Report.

Displays the transmitted, received, total printed,


and copied document count.
Selects whether to print in the Fax Parameter List,
the counter information that is displayed in the
Function Parameter No. 61.

Selects whether the machine will forward the


incoming, and outgoing faxes to a specified station.
Note:
Once this parameter is activated, Fax
Forwarding via Fax Parameter No. 054 is
automatically disabled, an Access Code of
"0000" is automatically assigned, and Fax
Parameter No. 038 has a new setting added
called "NYSE".
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Function Parameter Table


No.
Parameter
Selections
Function
069 NYSE Local Print 1 = Inc
Selects the printing condition for the incoming faxes
(USA, and
2 = On (Always)
after FAX Forwarding.
Canada Only)
INC. : Prints only if FAX Forwarding fails.
ON : Always prints.
070 Line Error
128 lines
1. Selects the line disconnect condition during
256 lines
reception. If the number of line errors exceed this
512 lines
setting, the unit will disconnect the line.
1024 line
Press V, or /\ to select the symbol rate.
2048 lines
2. Selects the transmit condition of RTP/PIP, or
Off
RTN/PIN.
(will not disconnect line)
(Available if No. 73 Error Detect is set to
"LINES") (See Note 1)
071 Total Error
1 = 5%
Selects the transmit condition of RTP/PIP, or RTN/
2 = 10%
PIN.
3 = 15%
(Available if No. 73 Error Detect is set to "RATE".)
4 = 20%
(See Note 2)
072 Continuous Error 1 = Off (unlimited)
Selects the continuous total error criteria of Off/3/6,
2 = 3 lines/STD
or 12 lines in Standard mode. If continuous total
3 = 6 lines/STD
error exceeds this setting, the unit will transmit
4 = 12 lines/STD
RTN/PIN.
(Available if No. 73 Error Detect is set to "RATE".)
073 Error Detect
1 = Lines
Selects the error detect condition Lines/Rate.
2 = Rate
074 RTN Receive
1 = Disconnect
Selects whether to disconnect the phone line, or
2 = Continue
continue when "RTN" is received.
075 Coding
1 = MH (MH only)
Selects the coding scheme.
2 = MR (MH, or MR)
3 = MMR
(MH, or MR, or MMR)
4 = JBIG
076 Batch TX
1 = Off
Selects whether the batch transmission is available.
2 = On
077 RX JAM Length
1 = Off (unlimited)
Selects the maximum length of a received
2=2m
document that can be printed.
078~ Not Used
079
080 Doc Top Feed
-99
Adjusts the distance between the scanning sensor
~
ON position, and the scanning start position.
+99
081 Doc End Feed
-90
Adjusts the distance between the scanning sensor
~
OFF position, and the scanning end position.
+127
082 JAM Length
1=1m
Selects the maximum length of the original that can
2=2m
be scanned.
083 Not Used
084 Line As No Paper 1 = Ring (ring)
Selects whether to ring, or send a busy tone to the
2 = Busy (keep line busy) remote station when the recording paper runs out,
or the unit cannot receive because of any trouble.
085 Not Used
086 Reduction Fine
1 = Off
Selects whether to fix with Fine Mode, or not for the
2 = On
Reduction transmission.
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No.
087
088
089
090 ~
091
092

Parameter
Darker Level
Normal Level
Lighter Level
Not Used

093 ~
094
095
096~
101
102

Not Used

Smoothing

1 = Off
2 = On

Selects whether the smoothing function is available.

Reduction Ratio
Not Used

(70-100)

Selects Print Reduction Ratio (%).

Original
Registration

-30
~
+30
-9
~
0

Adjustment of original registration detection timing.

103 Trail Edge Read


Timing
104~
109
110
111
112

Function Parameter Table


Selections
Function
0 = Lightest Contrast
Selects the contrast level.
~
0
15
15 = Darkest Contrast
Lightest Darkest

Adjustment of trail edge void.

Not Used
MAC Address
Not Used
Insert EMAIL TXT 1 = Off
2 = On

113~ Not Used


114
115 Time Zone

116 Overwrite
Warning
117~ Not Used
121
122 LDAP
123 One Ring Sound
(USA, and
Canada Only)

Indicates the MAC Address.


Selects whether the Text Template (email message)
is programmable, and added on all email sent in the
message body above the top line of text. (Up to 40
characters Programmed in the User Parameters.)
Note:
After enabling this feature, aside from entering
the text in the User Parameters, it also has to be
activated in each Auto Dial Number before it will
take effect. It does not work for Direct Dialed
Numbers.

1 = Scroll
2 = Direct

Selects the setting method for Time Zone.


Scroll : Allows using "Scroll Keys" to scroll
through the Time Zone Table.
Direct : Allows you to input the Time Zone
directly, (*) key to be used as a switch
between +/-.
Selects whether the Overwrite Warning is included
on the Internet FAX Result Receipt when
programming the Auto Dialer via email.

1 = Yes
2 = No

1 = Off
2 = On
1 = Off
2 = On
(Effective from Oct. 2004
Production)

When LDAP is used, specialized characters may be


displayed as different characters.
When Function Parameter No. 45 "Ring Detect
Count" is set to 1 Ring, and this parameter is
enabled (On), the machine will only ring once out
loud, answering on the second ring count.

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Function Parameter Table


Selections

No.
Parameter
124 ~ Not Used
199

Function

Note 1: Continuous Polling (Station Mode)


This feature allows you to store, or add documents into a polled file in memory.
To enable the Continuous Polling feature set Function Parameter No. 003 to "2:Station".
The last Program Key will be assigned with the Store 4 Poll Key name automatically
and cannot be changed.
To prepare the document(s) to be polled, simply place the document(s) on the ADF, or Platen
and then press the Program Key to store, or add the document(s) into a polled file.
(Note: If a regular polled file is stored in memory, the Program Key for Continuous Polling will
not be accepted.)
Note 2: Function Parameter No. 070 (Line Error)-Transmit condition of RTP/PIP, or RTN/PIN
Signal
MCF/PIP
RTP/PIP
RTN/PIN

1:128
0-31
32-63
64-127

2:256
0-63
64-127
128-255

Setting
3:512
4:1024
0-127
0-255
128-255
256-511
256-511
512-1023

5:2048
0-511
512-1023
1024-2047

6:Off
Always
-

Note 3: Function Parameter No. 071 (Total Error)-Transmit condition of RTP/PIP, or RTN/PIN
Signal
MCF/PIP
RTP/PIP
RTN/PIN

1:5%
0-2
3-4
5-

Setting
2:10%
3:15%
0-4
0-7
5-9
8-14
1015-

4:20%
0-9
10-19
20-

Note 4: The default setting of parameters depends on the countrys specifications, or regulations. Print the
Function Parameter List to confirm the default settings.

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5.2.4.

Fax Service Mode 3 (Printout of Lists, Reports, and Test Results)

From this Service Mode you can print the Function Parameter List, Page Memory Test, Printer Report, All
Document File, Protocol Trace, and the Toner Order Form.

5.2.4.1.

Function Parameter List

A list of all Function Parameters can be printed by the following procedure.


Press the V, /\ arrow keys to select the "3: Print Report/List" on the display.

Press the SET key to select the "1: Function Parameter List".

Press the SET key.

Press the STOP key twice to exit the service mode.

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Function Parameter List (Sample)


************* -FUNCTION PARAMETER- ************* DATE MMM-dd-yyyy ***** TIME 12:07 ***P.01
000
001
002
003
004
005
006
007
008
009

Mon/Tel Dial
Alarm Status
Stop Comm. JRNL
Continuous Poll
Numeric ID Set
Destination Code
ID Display
JRNL Column
Monitor
DC Loop

Monitor
Timer
On
Off
On
999
Chara
Station
Off
Off

050
051
052
053
054
055
056
057
058
059

Ring Det Mode


---------Pulse Rate
------------------Busy Tone Check
Dial Tone Check
DC Loop Check
Comm. JRNL + Image
Conf. RCV Report

010
011
012
013
014
015
016
017
018
019

TX Level
RX Level
DTMF Level
G3 RX EQL
G3 TX EQL
----------------TX Start
RX Start
ITU-T V.34

-9dBm
-43dBm
-5dBm
0dB
0dB

14400bps
14400bps
On

060
061
062
063
064
065
066
067
068
069

Version ..... AcV........


TX/RX/PRT/CPY 000080/000168/000003/000000
Print Counter
Off
----------------------------------------------------------------

020
021
022
023
024
025
026
027
028
029

ITU-T ECM
EP Tone
Sig. Interval
TCF Check
CED Freq.
Comm. Start-Up
Non-Standard
Short Protocol B
Short Protocol D
Remote Diag.

On
Off
500ms
Normal
2100Hz
First
On
On
On
On

070
071
072
073
074
075
076
077
078
079

Line Error
Total Error
Conti. Error
Error Detect
RTN Receive
Coding
BATCH TX:[On]
RX JAM Length
-------------------

128
10
Off
Rate
Discon
JBIG
On
2 m

030
031
032
033
034
035
036
037
038
039

CED & 300bps


RTC = EQL x 12
V34 TX Start
V34 RX Start
V34 TX SR
V34 RX SR
--------Protocol Display
--------Flash Time

75ms
Off
33600bps
33600bps
3429sr
3429sr

080
081
082
083
084
085
086
087
088
089

Doc Top Feed


Doc End Feed
JAM Length
---------Line As NoPaper
---------Reduction Fine
Darker Level
Normal Level
Lighter Level

0
0
2 m

040
041
042
043
044
045
046
047
048
049

--------Pause Time
--------Redial Interval
Redial Count
Ring Det. Count
On-Hook Time
Response Wait
-----------------

090
091
092
093
094
095
096
097
098
099

------------------Smoothing
------------------Reducton Ratio
-------------------------------------

Off
500ms

3sec
3min
5
2
5sec
55sec

-PANASONIC
*****

******************* -PANASONIC

Normal
10pps

On
Off
Off
On
On

Ring
On
2
8
4

On

100%

- ****** -12345678901234567890- *********

Note:
1. The contents of the Function Parameter List may vary depending on the countrys regulations.
2. * mark will be shown on the left side of number when setting was changed from default.

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5.2.4.2.

Page Memory Test

A test pattern prints out for checking the page memory, and printer mechanism using the following
procedure.
Press the V, /\ arrow keys to select the "3: Print Report/List" on the display.

Press the SET key to select the "1: Function Parameter List".

Press the V, /\ arrow keys to select the "3: Page Memory Test".

Press the SET key.

Press the STOP key twice to exit the service mode.

************* TEST PATTERN PRINT **************** DATE MMM-dd-yyyy ***** TIME 12:07 ***P.01

SC
SC BOOT
PNL
SPC
FAX MODEM
SC2

:
:
:
:
:
:

TX/RX/PRT/CPY
MEMORY SIZE
MAC ADDRESS
SHIPMENT SET

: 000123/000456/000789/000666
: (2 MB)
: 08002300E078

-PANASONIC
*****

****************** -PANASONIC

- ****** -12345678901234567890- ***********

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5.2.4.3.

Printer Report

All printer errors are logged on the Printer Report which can be printed by the following procedure.
Press the V, /\ arrow keys to select the "3: Print Report/List" on the display.

Press the SET key to select the "1: Function Parameter List".

Press the V, /\ arrow keys to select the "4: Printer Report".

Press the SET key.

Press the STOP key twice to exit the service mode.

**************-PRINTER REPORT-********************* DATE MMM-dd-yyyy ***** TIME 19:02********


LAST PRINT ERROR

: MMM-dd-yyyy 15:38 J00

SERIAL NUMBER
CUSTOMER ID

:
: 1234567890123456

FIRMWARE VERSION
SC
PNL
SPC

:
:
:

TRANSMIT COUNTER
RECEIVE COUNTER
COPY COUNTER
PRINT COUNTER

:
:
:
:

00-00000016

000475
000398
000083
000016

ERROR CODE RRROR COUNT


NO.DATE & TIME
ERROR CODE RRROR COUNT | NO.DATE & TIME
-------------------------------------------------------------------------------------------01.MMM-dd-yyyy 15:38 J00
00-00000016 |
02.MMM-dd-yyyy 10:48 J02
00-00000016 |
--------------------------------------------------------------------------------------------

-PANASONIC
*****

*******************-PANASONIC

-*******-12345678901234567890-**************

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5.2.4.4.

All Document Files

Print the document files from the Flash Memory.


Press the V, /\ arrow keys to select the "3: Print Report/List" on the display.

Press the SET key to select the "1: Function Parameter List".

Press the V, /\ arrow keys to select the "5: All Document Files".

Press the SET key.

Press the STOP key twice to exit the service mode.

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5.2.4.5.

Protocol Trace

Print a Protocol Trace Report for the previous communication.


Press the V, /\ arrow keys to select the "3: Print Report/List" on the display.

Press the SET key to select the "1: Function Parameter List".

Press the V, /\ arrow keys select the "6: Protocol Trace".

Press the SET key.

Press the STOP key twice to exit the service mode.

*************** PROTOCOL LOG. REPORT ****************** DATE MMM-dd-yyyy ***** TIME 16:56 *******

STATUS
MODE
SPEED
REMOTE CAPA.
LOCAL CAPA.

:
:
:
:
:

OK
ECM-TX (STANDARD)
9600bps 0MS/L
DIS 00 CE B9 C4 80 12
TSI 2B 20 20 20 38 37 2B 2B 2B 2B
39 38 36 36 35 34 37 38 38 30
DCS 00 C6 F8 44

COMMAND LOG.
REMOTE
: NSF
CSI
DIS
CFR
LOCAL
:
TSI
DCS
PIX
PPS-EOP
-----------------------------------------------------------------REMOTE
: MCF
LOCAL
:
DCN
-PANASONIC
****************************-PANASONIC

-*************-12345678901234567890-***************

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5.2.4.6.

Toner Order Form

The Toner Order Form can be printed out manually by the following procedure.
Press the V, /\ arrow keys to select the "3: Print Report/List" on the display.

Press the SET key to select the "1: Function Parameter List".

Press the V, /\ arrow keys to select the "7: Toner Order Form".

Press the SET key.

Press the STOP key twice to exit the service mode.

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*************************************
>
TONER BOTTLE ORDER FORM
<
*************************************

**** The toner supply in your machine is running low **** (1)
To order a replacement Bottle from your Authorized Dealer

by Phone:
by Fax:

1 201 111 5555 (2)


1 201 111 4444 (3)

Thank you for your order.

Customer Name and Address


=========================
Ship to:

Bill to:

Attention:

Attention:

Phone No.:

Phone No.:

Customer ID: ABC COMPANY (4)

P.O. No.(if required):

Toner Cartridge:

(5)

Serial No.:

Quantity Required:

/
Print your name and title

Signature & Date

Explanation of Contents
(1) Low Toner Message (Fixed)

The toner supply in your machine is running low

(2) Toner Order Tel #

Up to 36 digits

(3) Toner Order Fax #

Up to 36 digits

(4) Customer ID

Up to 16 characters (User Identification Code)

(5) Toner Cartridge

DQ-TU10J (For DP-8020E/8020P/8016P


Except for USA, Canada, and China)
DQ-TUJ10K (For DP-8020E/8020P/8016P
for USA, Canada, and China)

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5.2.5.
5.2.5.1.

Fax Service Mode 4 (Modem Test)


Binary Signal

This Service Mode is used to check the binary signal output. Signals can be output to the line using the
following procedure.
Press the V, /\ arrow keys to select the "4: MODEM Test" on the display.

Press the SET key to select the "1: Signal Test".

Press the SET key.

Press the desired number.

Press the SET key.

Press the STOP key twice to exit the service mode.


Binary Signal Table
Number
1
2
3
4
5
6
7
8
9

Signals
V21 300bps
V27ter 2400bps
V27ter 4800bps
V29 7200bps
V29 9600bps
V17 TC7200bps
V17 TC9600bps
V17 12000bps
V17 14400bps

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5.2.5.2.

Tonal Signal

This Service Mode is used to check the tonal signal output. Signals can be output to the line using the
following procedure.
Press the V, /\ arrow keys to select the "4: MODEM Test" on the display.

Press the SET key to select the "2: Tonal Test".

Press the SET key.

Press the desired number, and press the "START" key.

Press the STOP key twice to exit the service mode.


Tonal Signal Table
Number
1
2
3
4
5
6
7

Signals
462 Hz
1080 Hz
1100 Hz
1300 Hz
1650 Hz
1850 Hz
2100 Hz

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5.2.5.3.

DTMF Signal

This Service Mode is used to check the DTMF (Dual Tone Multi Frequency) signal output.
The DTMF signal can be generated using the following procedure.
DTMF Single Tone
Press the V, /\ arrow keys to select the "4: MODEM Test" on the display.

Press the SET key to select the "3: DTMF Test".

Press the SET key.

Press the V, /\ arrow keys to select the "1. Single".

Press the desired number, and press the "START" key.

Press the STOP key twice to exit the service mode.


DTMF Dual Tone
Press the V, /\ arrow keys to select the "4: MODEM Test" on the display.

Press the SET key to select the "3: DTMF Test".

Press the SET key.

Press the V, /\ arrow keys to select the "2. Dual".

Press the desired number, and press the "START" key.

Press the STOP key twice to exit the service mode.


DTMF Single Tone Table
Number
1
2
3
4
5
6
7
8

DTMF Dual Tone Table

DTMF Signal Tones


697 Hz
770 Hz
852 Hz
941 Hz
1209 Hz
1336 Hz
1477 Hz
1633 Hz

Number
0
1
2
3
4
5
6
7
8
9
*
#

DTMF Dual Tones


941 Hz + 1336 Hz
697 Hz + 1209 Hz
697 Hz + 1336 Hz
697 Hz + 1477 Hz
770 Hz + 1209 Hz
770 Hz + 1336 Hz
770 Hz + 1477 Hz
852 Hz + 1209 Hz
852 Hz + 1336 Hz
852 Hz + 1477 Hz
941 Hz + 1209 Hz
941 Hz + 1477 Hz

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5.2.5.4.

Binary Signal (V.34)

This Service Mode is used to check the binary signal output. Signals can be output to the line using the
following procedure. (V.34)
Press the V, /\ arrow keys to select the "4: MODEM Test" on the display.

Press the SET key to select the "4: V34 MODEM".

Press the SET key.

Press the desired number, and press the "START" key.

Press the STOP key twice to exit the service mode.


Binary Signal Table
Number
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21

Signals
V34 2400 sr 2400 bps
V34 2400 sr 4800 bps
V34 2400 sr 7200 bps
V34 2400 sr 9600 bps
V34 2400 sr 12000 bps
V34 2400 sr 14400 bps
V34 2400 sr 16800 bps
V34 2400 sr 19200 bps
V34 2400 sr 21600 bps
V34 2800 sr 4800 bps
V34 2800 sr 7200 bps
V34 2800 sr 9600 bps
V34 2800 sr 12000 bps
V34 2800 sr 14400 bps
V34 2800 sr 16800 bps
V34 2800 sr 19200 bps
V34 2800 sr 21600 bps
V34 2800 sr 24000 bps
V34 2800 sr 26400 bps
V34 3000 sr 4800 bps
V34 3000 sr 7200 bps

Number
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42

Signals
V34 3000 sr 9600 bps
V34 3000 sr 12000 bps
V34 3000 sr 14400 bps
V34 3000 sr 16800 bps
V34 3000 sr 19200 bps
V34 3000 sr 21600 bps
V34 3000 sr 24000 bps
V34 3000 sr 26400 bps
V34 3000 sr 28800 bps
V34 3200 sr 4800 bps
V34 3200 sr 7200 bps
V34 3200 sr 9600 bps
V34 3200 sr 12000 bps
V34 3200 sr 14400 bps
V34 3200 sr 16800 bps
V34 3200 sr 19200 bps
V34 3200 sr 21600 bps
V34 3200 sr 24000 bps
V34 3200 sr 26400 bps
V34 3200 sr 28800 bps
V34 3200 sr 31200 bps

Number
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61

Signals
V34 3429 sr 4800 bps
V34 3429 sr 7200 bps
V34 3429 sr 9600 bps
V34 3429 sr 12000 bps
V34 3000 sr 19200 bps
V34 3429 sr 16800 bps
V34 3429 sr 19200 bps
V34 3429 sr 21600 bps
V34 3429 sr 24000 bps
V34 3429 sr 26400 bps
V34 3429 sr 28800 bps
V34 3429 sr 31200 bps
V34 3429 sr 33600 bps
ANSam
CM
JM
INFO0c & TONEB
INFO0c & TONEA
PPh & AC & ALT

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5.2.6.

Fax Service Mode 6 (RAM Initialization)

Initializes RAM, and restores the Function Parameters to their default values.
Note:
This operation should be performed when the unit is first installed.
Press the V, /\ arrow keys to select the "6: RAM initialize" on the display.

Press the SET key to select the desired Mode number.

Press the "SET" key to initialize RAM.

Press the STOP key twice to exit the service mode.


RAM Initialization Table
No.
01

Initialize Mode
PARAMETER INITIALIZE

02
03

JOURNAL CLEAR
AUTO DIAL CLEAR

04
05
06
07

PROGRAM DIAL CLEAR


LOGO/ID/PSWD CLEAR
LBP ERROR LOG CLEAR
SHIPMENT SET

08
09

FLASH MEMORY CLEAR


ALL JOB CLEAR

Description
Restores the Fax, and Function Parameters to default
values.
Note: Turn the Power Switch to the OFF, and back to the
ON position to enable the parameter settings.
Clears the Journal contents.
Clears the One-touch, ABBR Numbers, and Phone
Books.
Clears the Program keys.
Clears the Logo, ID, Polling Password.
Clears the Printer Error Log.
Deletes all setting information, except parameter number
80, and 81, then set default values.
Deletes all information in the Flash Memory.
Clears all Jobs stored in Flash Memory.

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5.2.7.
5.2.7.1.

FAX Service Mode 8 (Check & Call)


Overview

This feature enables the Authorized Servicing Dealers to manage, and improve the machine maintenance
to their customers by alerting them of equipment problems. It also can be used as a Supply Sales Tool by
alerting the Dealer that the unit is running Low on Toner. The function overview is as follows:
1. The machines printer error information is stored in the Printer Report.
2. The printer report can be manually printed when required.
3. When printer errors occurs, the unit can automatically transmit the Service Alert Report to the preregistered telephone number, or email address.
4. When the unit detects Low Toner, or PM counter reached the maintenance timing, it can automatically
transmit the Maintenance Alert Report to the pre-registered telephone number, or email address.
Press the V, /\ arrow keys to select the "8: Check & Call" on the display.

Press the SET key to select the desired code number.


(i.e. 01 Service Alert Fax #, input the telephone No., or for an email address, press the "FAX/EMAIL"
Mode key, and input the email address.)

Press the "SET" key.

Press the STOP key twice to exit the service mode.

5.2.7.2.

Printer Reports

Conditions under which a report can be printed, or transmitted


1. Manual print
The Printer Report can be printed by Service Mode 3. (See Sect. 5.2.4.3.)
2. Automatic transmission/printout
a. Service Alert Report
When the unit detects an Emergency Printer Error, the unit will immediately transmit the Service
Alert Report to the pre-registered telephone number, or email address. However, the unit will not
transmit the Service Alert Report if it finds the same error within the same date in the error log.
b. Maintenance Alert Report
When the unit detects Low Toner, the unit can automatically transmit the Maintenance Alert Report
to the pre-registered telephone number, or email address. Refer to the Error Code Table.
c. Toner Order Form
When the unit detects Low Toner, the unit can automatically print the Toner Order Form with the preregistered order information.
d. Call Counter Report
When the printer counter reaches the pre-set number, the unit can automatically transmit the Call
Counter Report to the pre-registered telephone number, or email address.
Note:
The Service, and Maintenance Alert Reports are managed in the same manner as the normal memory
transmission (Retry, Incomplete, File List, Display while it is transmitting, Journal).

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Error
Code
Ex-xx
E13
Jxx
Uxx
U13

Log
O

Tx
Remarks
Report
S
Refer to the Mechanical Error Code (E Code) Table. (Sect. 4.6.3.)
Out of Toner.
Refer to the Jam Error Code (J Code) Table. (Sect. 4.6.2.)
Refer to the User Error Code (U Code) Table. (Sect. 4.6.1.)
M
Low Toner.

Note:
TX (Transmission) Report: S = Service Alert Report, M = Maintenance Alert Report

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5.2.7.3.

SERVICE ALERT REPORT FORMAT

*************************************************** DATE MMM-dd-yyyy ***** TIME 03:47 ********


****************************
>
SERVISE ALERT REPORT
<
****************************
LAST PRINT ERROR
SERIAL NUMBER
(1) CUSTOMER ID
(2) FIRMWARE VERSION
SC
PNL
SPC

: MMM-dd-yyyy 20:07 E04-01

00-00000013

:
: ABC COMPANY
:
:
:

(3) COUNTER INFORMATION:


F7-02
F7-03
F7-04
F7-05
F7-06
F7-07
F7-08
F7-10
F7-11
F7-12
F7-13
F7-14
F7-15
F7-16
F7-17
F7-18
F7-19
F7-20
F7-21
F7-21

Total Count
PM COUNT
Scanner PM Count
. . . . .
OPC Drum Count
Process Unit Count
ADF PM Count
Developer Count
Sheet Bypass Count
1st Paper Tray Count
2st Paper Tray Count
3st Paper Tray Count
4st Paper Tray Count
2-Sided Count
ADF/iADF Count
ADF/iADF Read Count
Scanner Count
Scanner Read Count
Copy Print Count
Copy Scan Count

Call Counter Pri-set Value

CURRENT
13
13
9

PM CYCLE
(------)
120000
(------)

:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:

13
13
1
13
0
3
0
0
0
0
0
0
0
0
0
0

(------)
(------)

999999

:
:

F7-23
F7-24
F7-25
F7-26
F7-27
F7-28
F7-29
F7-30
F7-31
F7-32

PC Print Count
PC Scan Count
FAX Transmit Count
FAX Receive Count
FAX Print Count
OPC Drum Rotate
A4/LT Count
A4R/LTR Count
A3/LD Count
B4/LG Count

:
:
:
:
:
:
:
:
:
:

0
6
0
0
0
0
0
0
0
0

(4) PRINT ERROR:


NO. DATE & TIME
ERROR CODE ERROR COUNT | NO. DATE & TIME
ERROR CODE ERROR COUNT
------------------------------------------------------------------------------------------01 MMM-dd-yyyy 20:07 E04-01
00-00000013 |
02 MMM-dd-yyyy 20:04 E04-01
00-00000013 |
|
|
|
|
-------------------------------------------------------------------------------------------

-LOGO PANASONIC
*****

*********************** -CHARACTER ID

- ***** -31415926535897932384-*********

Explanation of Contents
(1) Customer ID
(2) Firmware Version
(3) Counter Information
(4) Print Error

Last 30 records (Latest on top)

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5.2.7.4.

MAINTENANCE ALERT REPORT FORMAT

*************************************************** DATE MMM-dd-yyyy ***** TIME 12:00 ********


****************************
> MAINTENANCE ALERT REPORT <
****************************

LAST PRINT ERROR : MACHINE IS RUNNING OUT OF TONER (1)


SERIAL NUMBER
CUSTOMER ID

:
: ABC COMPANY (2)

(3)
FIRMWARE VERSION
SC
:
PNL
:
SPC
:
TRANSMIT COUNTER
RECEIVE COUNTER
COPY COUNTER
PRINT COUNTER

:
:
:
:

000244
000082
000000
000000

(4)

NO.DATE & TIME


ERROR CODE ERROR COUNT
NO.DATE & TIME
ERROR CODE ERROR COUNT
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

-LOGO PANASONIC
************************************ -CHARACTER ID

- ***** -31415926535897932384-***********

Explanation of Contents
(1) Low Toner Message (Fixed)

MACHINE IS RUNNING OUT OF TONER

(2) Customer ID

Up to 16 characters (User Identification Code)

(3) Firmware Version


(4) Transmission / Reception / Copy / Print Counters

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5.2.7.5.

Toner Order Form


*************************************
>
TONER BOTTLE ORDER FORM
<
*************************************

**** The toner supply in your machine is running low **** (1)
To order a replacement Bottle from your Authorized Dealer

by Phone:
by Fax:

1 201 111 5555 (2)


1 201 111 4444 (3)

Thank you for your order.

Customer Name and Address


=========================
Ship to:

Bill to:

Attention:

Attention:

Phone No.:

Phone No.:

Customer ID: ABC COMPANY (4)

P.O. No.(if required):

Toner Cartridge:

(5)

Serial No.:

Quantity Required:

/
Print your name and title

Signature & Date

Explanation of Contents
(1) Low Toner Message (Fixed)

The toner supply in your machine is running low

(2) Toner Order Tel #

Up to 36 digits

(3) Toner Order Fax #

Up to 36 digits

(4) Customer ID

Up to 16 characters (User Identification Code)

(5) Toner Cartridge

DQ-TU10J (For DP-8020E/8020P/8016P


Except for USA, Canada, and China)
DQ-TUJ10K (For DP-8020E/8020P/8016P
for USA, Canada, and China)

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5.2.7.6.

CALL COUNTER REPORT

*************************************************** DATE MMM-dd-yyyy ***** TIME 03:47 ********


*****************************************************************
>
SCHEDULED REPORT - CALL COUNTER HAS REACHED PRE-SET VALUE
<
*****************************************************************
LAST PRINT ERROR
: MMM-dd-yyyy 20:07 E04-01
00-00000013
SERIAL NUMBER
(1) CUSTOMER ID
(2) FIRMWARE VERSION
SC
PNL
SPC

:
: ABC COMPANY
:
:
:

(3) COUNTER INFORMATION:


F7-02
F7-03
F7-04
F7-05
F7-06
F7-07
F7-08
F7-10
F7-11
F7-12
F7-13
F7-14
F7-15
F7-16
F7-17
F7-18
F7-19
F7-20
F7-21
F7-21

Total Count
PM COUNT
Scanner PM Count
. . . . .
OPC Drum Count
Process Unit Count
ADF PM Count
Developer Count
Sheet Bypass Count
1st Paper Tray Count
2nd Paper Tray Count
3rd Paper Tray Count
4th Paper Tray Count
2-Sided Count
ADF/iADF Count
ADF/iADF Read Count
Scanner Count
Scanner Read Count
Copy Print Count
Copy Scan Count

Call Counter Pri-set Value

:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:

CURRENT
13
13
9

PM CYCLE
(------)
120000
(------)

13
13
1
13
0
3
0
0
0
0
0
0
0
0
0
0

(------)
(------)

F7-23
F7-24
F7-25
F7-26
F7-27
F7-28
F7-29
F7-30
F7-31
F7-32

PC Print Count
PC Scan Count
FAX Transmit Count
FAX Receive Count
FAX Print Count
OPC Drum Rotate
A4/LT Count
A4R/LTR Count
A3/LD Count
B4/LG Count

:
:
:
:
:
:
:
:
:
:

0
6
0
0
0
0
0
0
0
0

(4) PRINT ERROR:


NO. DATE & TIME
ERROR CODE ERROR COUNT | NO. DATE & TIME
ERROR CODE ERROR COUNT
------------------------------------------------------------------------------------------01 MMM-dd-yyyy 20:07 E04-01
00-00000013 |
02 MMM-dd-yyyy 20:04 E04-01
00-00000013 |
|
|
|
|
|
|
|
-------------------------------------------------------------------------------------------

-LOGO PANASONIC
*****

*********************** -CHARACTER ID

- ***** -31415926535897932384-*********

Explanation of Contents
(1) Customer ID
(2) Firmware Version
(3) Counter Information
(4) Call Counter Pre-Set Value

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5.2.8.

Service Mode 9 (System Maintenance)

5.2.8.1.

Overview

This Service Mode is used to maintain the machine. Use the following procedure for System Maintenance.
Press the V, /\ arrow keys to select the "9: System Maintenance" on the display.

Press the SET key to select the "1: Send RCVD File". The display changes to the Fax Mode.

Select the desired Fax number.

Press "START" to send the Fax.


After the transmission, the machine returns to the Stand-by Mode.
Note:
If there is NO File in the machine, this operation will not function.
Press the STOP key twice to exit the service mode.
System Maintenance Table
No.
Maintenance Mode
01 Send RCV'D File

Description
Transfers documents from memory to another fax machine
during a fatal printer error.

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6 System Description
6.1.

Mechanical Operation

6.1.1.

Scanning Mechanism (Flatbed)

1. Scanning Mechanism
The Scanning Mechanism consisting of Lens, CCD PCB Assembly, Mirrors, Scanner Lamp, Lamp
Base Bracket and Mirror 2 Bracket, is used to scan originals.
The Mirror 1 and Mirrors 2 reflect image information, in the form of light, through the Lens.
The Lens focuses the image information and passes it to the CCD.
The CCD, mounted on the CCD PC Board, converts the image information into an electrical signal.
The Timing Belt driven by the Stepping Motor, move the Scanner Assembly.
Scanning (S) Glass
Scanner Lamp
Size Sensor 1
Mirror 2

Mirror 2

Platen (L) Glass

Reflection Plate

Scanning Motor

Driving Wire

Lamp Base Bracket

Timing Belt

Scanning Lens

Mirror 1

CCD PC Board Assembly

2. Transmit Mechanism
a. When ADF is used, originals are scanned on the Scanning (S) Glass. The Platen (L) Glass is used
when scanning on the Platen.
b. The Scanning point is established by the setting on the Panel.
c. Document size is manually set when the Platen is used.
d. The Transmit Mechanism starts feeding and scanning originals based on the above Document Size
Setting.
e. When scanning is completed, the Stepping Motor stops rotating and the Lamp Base and Mirror 2
Brackets return to the standby position.
During scanning, the Lamp Base Bracket and Mirror 2 Bracket move in the direction of the Black arrow
and while returning to standby position, it moves in the direction of the White arrow as shown in the
illustration. The location of these two brackets and the scanning length are established by the setting
on the Panel. The following illustration shows the Drive system.

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When scanning originals


When returning to Standby position

Scanning Motor
Drive Shaft Assembly

Lamp Base Bracket

Mirror 2 Bracket

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6.2.

Automatic Document Feeder

The ADF (Automatic Document Feeder) automatically feeds paper into the unit, one original at a time.
Its main features are:
1. Place originals Face-Up
2. Correct Order Stacking (Collation Mode)
3. Paper Feed Mechanism with Pre Feed Roller
The following is the ADF Mechanical operation description.

6.2.1.

Automatic Document Feeder

1. Initialization
The ADF begins its operation with the Eject phase in order to feed and eject any originals stuck inside
the ADF. The ADF Motor starts rotating Feed Roller (2010), Exit 1 Roller (1812) and Ejecting the
Original, after a few seconds the Clutch (2324) reverses the rotation direction raising the Original
Stopper to its standby position.
2. Original Setting and Size Sensors
Place the original(s) face up on the ADF until the leading edge stops against the Original Stopper.
Adjust the Original Front and Rear Guides (1711 & 1714) to center the original on the ADF. The
Original Stopper prevents originals from skewing and multiple feeding. The Photo Sensor (131) for
Original Detection detects the presence of Originals on the ADF when the original(s) actuate NP
Actuator (2008) on the Lower Paper Feed Guide (2002). The two Sensors mounted on the SNS PC
Board (2832) which is installed in the Original Upper and Lower Trays (1712, 1706) are actuated by the
Original Front/Rear Guides, their position determines the original's width and 2 Photo Sensors (131) for
Original Length detect the length of the original.
3. Feeding and Separation
When the Start button is pressed, the Clutch (2324) starts to rotate and uppers the Original Stopper,
causing the Pre Feed Roller (2018) to apply a downwards pressure against the originals. After a few
seconds, the Clutch (2324) reverses the direction of rotation and the Pre Feed Roller is raised upwards
along with the Original Stopper. The upper original is fed to the Paper Feed Roller (2001), and the
Separation Rubber (2024) prevents multiple feeding.
4. Transmission and Ejection
The original is fed into the Feed Roller (2010) and when the original actuates the Photo Sensor (131)
for Read Point and Eject, the Paper Feed Roller (2001) stops rotating. The Photo Sensor (131) for
Read Point and Eject detects the scanning position and the Feed Roller (2010) transports the original
while scanning. The Exit 1 Roller (1812) feeds and ejects the original out of the ADF. If there are
additional originals on the ADF, the next one is fed into the feeder.
5. Final Operation
After ejecting the last original on the ADF, the Clutch reverses the direction of rotation raising the
Original Stopper to its standby position.

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Automatic Document Feeder


Photo Sensor (131) for Original Length

Paper Feed Roller (2001)


Pre Feed Roller (2018)
Original Front and Rear Guide (1711, 1714)

Original Upper and Lower


Trays (1706, 1712)

Lower Paper Feed


Guide (2002)
Feed Roller (2010)

SNS PC Board (2832)


Exit 1 Roller (1812)
NP Actuator (2008)
Original Stopper (2016)
Photo Sensor (131) for Original Detection
Separation Rubber (2024)
Photo Sensor (131) for Read Point and Eject

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6.3.

Inverting Automatic Document Feeder

The i-ADF automatically inverts two-sided original(s) for faxing or copying of the second side. This feature
enables machines with a duplexer mounted to perform duplex copying.
An i-ADF (Inverting Automatic Document Feeder) functions in a similar manner as the ADF (Automatic
Document Feeder), with the main exception being the document eject path after scanning. The following is
the description of the main differences.
For DP-8020E only.
1. Switching from the ADF Mode to the i-ADF Mode
After passing through the Read Point Sensor (131), the path of the original is switched over by the
Duplex 2 Guide (2431), to the Exit Roller or to the Inverting Feed Roller (2428).For single-side
scanning, the Duplex 2 Guide is rotated clockwise by the Solenoid guiding the original to the Exit
Roller. For double-side scanning, the Duplex 2 Guide is rotated counter-clockwise by the Solenoid
guiding the original to the Inverting Feed Roller (2428).The Duplex 2 Guide moves only once, in the
direction according to whether a single or double-side scanning is selected (Copier or Fax) before the
Start button is pressed. It will remain in this position until a different operation is performed (i.e. if the
last operation was 2-sided scanning, a single-side scanning is performed).
2. Scanning the Front and the Back Side of an Original
The scanning of the Front and Back side of a 2-sided original is accomplished by means of the Duplex
2 Guide (2431) and Inverting 1 Guide (2432).
After the Front side of the original is scanned, the original is transported through the Duplex 2 Guide,
through the Inverting 1 Guide (2432) that was rotated counter-clockwise by the Solenoid and is carried
beyond the Inverting Feed Roller (2428) and upper Pinch Roller 1 (2130) into the Sub Tray (2209).
The original is carried for a specified period of time after the trailing edge of the original triggers the
Duplex Eject Sensor (131) and stops within 10 to 20 mm from exiting the rollers.
Then, the Inverting 1 Guide is rotated clockwise by the Solenoid and the reverse rotation of the ADF
Motor pulls the original back around the Feed 2 Roller (2517) and proceeds to scan the Back side of
the original.
After the Back side is scanned, the original is transported through the Duplex 2 Guide, through the
Inverting 1 Guide and is carried beyond the Inverting Feed Roller and lower Pinch Roller 1 (2130) this
time, into the Sub Tray, again stopping 10 to 20 mm from exiting the rollers.
3. Eject by Reverse Rotation
For the originals to stack properly, the above process repeats one more time. The Inverting 1 Guide is
rotated clockwise by the Solenoid and the reverse rotation of the ADF Motor pulls the original back
around the Feed 2 Roller, however, this time the original is routed to the Exit 3 Roller (2515) and exits
into the ADF Base.
4. Sub Tray
The Inverting ADF system includes a Sub Tray (2209), which supports the originals during the ejection
mode of the double-side scanning operation.
The Release Lever Plate grasps the originals and prevents them from being ejected into the Sub Tray.

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Drive Roller
(2706)

)
420 (A3
edger)
431.8 (L

)
364 (B4

-R)

330.2 (F

Release Lever
Plate (2504)

297 (A4

Pinch Roller 1 (2130)

-R)

Original
Stopper
(2506)

Pre Feed Roller


(2018)
Original Detection Sensor (131)

257 (B5

Separation
Roller
(2509)
Pinch Roller 2
ADF Roller
(2624)
(2314)
(Feed Skew Adjustment)

)
210 (A5 VOICE)
N
(I
.9
5
1
2

Inverting Automatic Document Feeder

LS1.2)

DP-8020E/8020P/8016P

38

Read Point
Sensor (131)
Eject Sensor
(131)

Inverting Feed Roller (2428)


Pinch Roller 1 (2130)
Inverting 1 Guide (2432)
Duplex 2 Guide (2431)
Exit 3 Roller (2515)

Duplex Eject
Sensor (131)

Feed 2 Roller
(2517)

Read Point

Sub Tray (2209)

Stamp Head (1827)


Reversing 1 Guide (2516)

Pinch Roller 2 (2624)


Pinch Roller 2
(Reverse Registration or Feed Skew Adjustment)
(2624)
(Registration Adjustment)

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6.4.

Receive Mechanism

6.4.1.

Paper Tray

1. Paper Tray (1st / 2nd / 3rd / 4th)


< NP Sensor Operation >
NP Actuator
NP Sensor

a. The NP Actuators attached to the Paper Feed Blocks No.1, 2, 3 and 4 determine if there is paper in
the paper tray.
b. The paper in the paper tray lifts up the NP Actuator, allowing the light from the LED to actuate the
NP Sensor.

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< Paper Tray Operation >

Clutch
Registration Roller
Registration Sensor
Registration Actuator

Clutch

Pickup Roller
Feed Roller

Separation Roller

a. When the printing operation begins, the Main Motor starts driving the Gears.
b. The Clutch is energized for a specified period of time and turns ON. This activates the Feed Roller.
The paper is separated into individual sheets by the Separation Roller and is transported.
c. The paper is transported to the Registration Roller, activating the Registration Sensor. After a
specified period of time, the Clutch is turned ON and the Registration Roller and the Registration
Pinch Roller start rotating. The paper is transported to the OPC drum area.
d. The paper passes through the Read Point Sensor and after a specified period of time, the Clutch is
turned OFF. The Registration Roller and the Registration Pinch Roller stop rotating.

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< Paper Tray (Optional) Operation >

Intermediate Roller

Clutch

Actuator
Sensor

Clutch
Pickup Roller
FeedRoller

Drive Motor

Separation Roller

a. When the printing operation begins, the Main Motor and the Drive Motor start driving the Gears.
b. The Clutch is energized for a specified period of time and turns ON. This activates the Feed Roller.
The paper is separated into individual sheets by the Separation Roller and transported by the
Intermediate Roller.
c. The paper is transported to the Registration Roller, activating the Registration Sensor. After a
specified period of time, the Clutch is turned ON and the Registration Roller starts rotating. The
paper is transported to the OPC drum area.
d. The paper passes through the Read Point Sensor and after a specified period of time, the Clutch is
turned OFF. The Registration Roller and the Registration Pinch Roller stop rotating.

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< Paper Tray Lift up Mechanism >

Pickup Roller
Upper Limit Sensor
Feed Roller

Lift DC Motor

Coupling

Lift Plate

Bottom Plate

a. When inserting the Paper Tray into the machine, the NP Sensor activates. At the same time, the Lift
Plate is combined with the coupling which drives the Lift Plate of the machine. The Lift Plate rotates,
lifting the Bottom Plate and the Recording Paper.
b. Once the Bottom Plate and the Recording Paper are raised, the Upper Limit Sensor is turned ON.
The Lift DC Motor stops rotating, maintaining the recording paper at the certain level.
< Paper Tray Recording Paper Size Setting >
a. The Recording Paper size in the Paper Feed Module is set on the Touch Panel.

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2. Sheet Bypass
< NP Sensor Operation >
a. The NP Actuator attached to the Paper Feed Unit determines if there is paper in the paper tray.
b. The paper in the paper tray lowers the NP Actuator and the NP Sensor actuates.
< Sheet Bypass Operation >

Feed Roller

Pressure Plate

Sparate Roller
NP Actuator
NP Sensor
a. When the printing operation begins, the PRINT (Print Request Signal) turns On and the Main Motor
starts driving the Gears.
b. The Clutch is energized for a specified period of time and turns ON. This activates the Paper Feed
Roller. The paper is raised by the Pressure Plate and transported to the Separate Roller. The paper
is separated into individual sheets by the Separate Roller.
c. The paper is transported to the Registration Roller, activating the Registration Sensor.
d. After a specified period of time, the Clutch is turned ON and the Registration Roller and the
Registration Pinch Roller start rotating. The paper is transported to the OPC drum area.
After lowering the Pressure Plate during the specified period of time, the Clutch is turned OFF and
the Paper Feed Roller stops rotating.
e. After the trailing edge of the paper passes the Registration Sensor and after a specified period of
time, the Clutch is turned OFF. The Registration Roller and the Registration Pinch Roller stop
rotating.

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6.4.2.

Laser Unit
LSU Chassis
Beam Detection
Sensor

Laser
Collimator Lens

Beam Detection
Lens

Aperture
Cylindrical Lens

Polygon Mirror/
Polygon Motor

F
Cover Glass

Lens

Beam Detection
Reflection Mirror

1. Laser
This Laser uses the semiconductor laser. The beam power on the drum surface is approximately 0.4
mW.
2. Collimator Lens and Cylindrical Lens
These lenses converge and focuse the laser beam, converting it to parallel light.
3. Aperture
This controls the size of the laser beam.
4. Polygon Mirror and Polygon Motor
The polygon scanner consists of a 6-sided mirror, directly driven by a DC motor, revolving at 42,000
rpm. The laser beam is reflected against these mirrors and swept over the recorded width in the
scanning direction.
5. Beam Detection (BD) Lens and Beam Detection (BD) Sensor
The BD Lens receives the reflected light from the Polygon Mirror and redirects it into the BD Sensor,
which converts the laser beam into electrical signals and sets the start timing for the scanning line.
6. F- Lens
This amorphous plastic, molded lens is designed to provide parallel laser light across the surface of the
drum, providing a constant scanning speed.
7. Cover Glass
This prevents a particle of dust invading into the LSU.

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6.4.3.

Fuser Operation

The paper passes through the Fuser Roller and is subjected to heat and pressure in the Fuser Unit.
Pressure between the Fuser Roller and Pressure Roller fuses or bonds the toner into the paper.

Recording Paper

Separators

Pressure Roller

Exit Roller
Fuser Roller

Thermistor Assembly

Thermostat
Thermal Fuse
Fuser Lamp
Fuser Roller
A Teflon coated roller supplies heat for bonding the toner to the paper. The temperature of the surface is
kept constant at approximately 180C ( 10C) or 356F. (Approximately 190C ( 10C) or 374F for
DP-8020 only.)
Fuser Lamp
Located in the Fuser Roller is the Fuser Lamp that serve as the heat source for the Fuser Roller.
Thermistor Assembly
A heat sensitive resistor, in contact with the Fuser Roller, monitors the surface temperature and keeps
the temperature at the specified level by controlling the Fuser .
Thermostat and Thermal Fuse
The Thermostat and the Thermal Fuse are installed in the Fuser Roller, providing an extra overheat
protection.
Printer Motor
The Main Motor provides the driving force to the Fuser Roller through the Fuser Roller Gears.
Pressure Roller
This converted PFA tube Silicon Sponge Roller applies pressure to the Fuser Roller, assisting in bonding
the toner to the paper.
When the Fuser Unit does not reach the specified temperature within a certain period of time, an Error code
is shown on the display, stopping the operation.
When the Thermistor Assembly is disconnected or the surface temperature of the Fuser Roller is out of
limit, an Error code is shown on the display, stopping the operation.
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6.4.4.

Printing Process Operation

The Process Unit consists of Developer Unit, OPC Drum unit and Toner Bottle with Toner supplied. Toner is
supplied to the Process Unit.
The Process Unit includes the Toner Paddle and Mag Roller that supplies Toner to the OPC Drum.
The Cleaning Blade is attached to the OPC Unit. The Cleaning Blade scrapes the OPC Drum surface to
remove the excess toner on the surface of the OPC Drum into the Toner Waste Chamber. The removed
toner is moved into the Toner Waste Container by means of Toner Waste Paddle and Toner Waste Screw.

Cleaning Blade

Toner Bottle

Toner Waste Paddle


Toner Waste Screw

Bias Charge Unit

Doctor Blade

Recording Paper

OPC Drum
Magnet Roller
Toner Screw 1
Toner Screw 2

Process Unit
Developer Unit
1. Construction of the Developer
a. The developer unit consists of the Magnet Roller, Sleeve and Toner Screws.
b. The developer is mixed and charged by the Toner Screws where it is transferred to the developer
sleeve. The developer on the sleeve forms a brush by the magnetic force of the Magnetic Roller,
and makes contact with the electrostatic latent image on the drum. Toner is attracted to the areas of
the drum which have been discharged by the laser.
c. The Doctor Blade regulates the height of the magnetic brush which is formed by the developer
which is attracted to the sleeve of the Magnetic Roller.
d. The TDC sensor is an inductance type sensor used to measure the ratio of toner to developer.
e. A dust collector vacuum duct is provided over the developer unit to prevent toner dusting. The dust
collector is duct connected to the dust collector fan mounted on the machine frame which vacuums
the scattered toner to prevent toner dusting over the developer unit.
2. Developing
a. The developer mixing unit contains developer which is a mixture of fine powder (non-magnetic
toner) and fine ferrite carrier.
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b. The developer is mixed by the Toner Screws. The toner becomes negatively charged ( ) and the
carrier becomes positively charged ( + ). The developer is magnetically attracted to the aluminum
sleeve of the Magnetic Roller, and the magnetic brush is formed.
c. The Magnetic Roller sleeve rotates in a counterclockwise direction. The height of magnetic brush is
controlled by the gap between the doctor blade and the sleeve surface.
d. The drum, with an electrostatic latent image, is rotated clockwise and makes contact with the
magnetic brush.
e. The negatively charged toner is attracted to the electrostatic latent image on the drum.
f. Charge (developer bias) is applied to the Magnetic Roller sleeve, which prevents toner from moving
to the non-image area of the drum. The distance between the drum and the sleeve is controlled by
the drum spacers.

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7 Installation
7.1. Set Up Precautions
Before you begin the installation, read these entire instructions. You must locate an appropriate site (firm
and leveled surface) for the installation. Reading this section assists you with the decision making process.
Machine performance, and copy quality is subject to, and dependant on environmental conditions.
To maintain good performance, quality, and safe operation, observe the following precautions:
1. For safe operation and to avoid trouble, do not install the system under the following conditions:
Extremely high or low temperature and humidity.
Ambient conditions Temperature
: 50 - 86 F (10 - 30 C)
Relative humidity : 30 - 80 %
Sudden changes in temperature or humidity
Exposed to direct sunlight
Dusty environment
Poorly ventilated location
Exposed to chemical gases (such as ammonia gas)
Exposed to strong vibration
Exposed to direct air current (ex: Air conditioner vent)
2. The weight of the machine (options not included) is as follows:
DP-8020E / 8020P / 8016P : Approx. 93.26 - 98.33 lb (42.3 - 44.6 kg)
Options:
DA-AS202 / DS181 (iADF / ADF)
DA-DS185 / DS184 (Paper Tray)

: Approx. 20.5 lb (9.3 kg) / 11.0 lb (5.0 kg)


: Approx. 20.7 lb (9.4 kg) / 19.8 lb (9.0 kg)

3. The maximum power consumption is 1.3 kW. Depending on the product destination, the wall outlet
must be rated for 120 VAC / 15 Amps, or 220-240 VAC / 10 Amps accordingly. If you have doubts
regarding a power source, ensure that a qualified electrician checks the outlet. Do not connect any
other devices to the wall outlet designated for this machine. (Do not use an extension cord)
4. Make sure the outlet is properly grounded. (Do not ground to gas, or water pipe)
5. The machine should be installed in a well-ventilated area to minimize the ozone density in the air.
6. This machine has ventilation openings on the side, and rear, which must remain unobstructed for safe
operation. The machine should be located at least 3.94 inches (100 mm) from the wall. Obstructing the
ventilation openings could present a fire hazard.
Using the space requirements shown on the following page, ensures that the machine has the ventilation it
requires, and that you have the space needed for replacing the supplies.

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Space Requirements

Main Unit

21.93 in (557 mm)

3.94 in (100 mm)

45.67 in (1160 mm)

21.97 in (558 mm)

3.94 in (100 mm)

3.94 in (100 mm)

10.83 in
(275 mm)

16.14 in (410 mm)

3.94 in (100 mm)


40.67 in (1033 mm)

Main Unit + ADF

23.54 in (598 mm)

3.94 in (100 mm)

47.28 in (1201 mm)

21.97 in (558 mm)

3.94 in (100 mm)

3.94 in (100 mm)


10.83 in
(275 mm)

16.14 in (410 mm)

3.94 in (100 mm)


40.67 in (1033 mm)

Main Unit + i-ADF

21.97 in (558 mm)

24.57 in (624 mm)

3.94 in (100 mm)

48.31 in (1227 mm)

10.83 in
(275 mm)

3.94 in (100 mm)

3.94 in (100 mm)

16.14 in (410 mm)

3.94 in (100 mm)


40.67 in (1033 mm)

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7.2.

Unpacking

Visually check the condition, and contents of the box for completeness, or any shipping damage before
installation.
Remove all tapes, and the packing materials used to secure the Unit during shipment.
Caution:
Depending on your machine's model, it may weight approximately 93.26 - 98.33 lb (42.3 - 44.6 kg)
without any options. To prevent injuries, use the appropriate number of personnel, and the proper
equipment to lift, or move the machine.
No.

Qty.

Description

Remarks
Platen Cover is Optional for USA /
Canada, etc

Main Unit

2
3
4
5
6
7
8

1
1
1
1
1
1
1

Process Unit
Paper Size Label
AC Power Cord
Quick Guide
Operating Instructions CD
Panasonic-DMS and Print Driver CD
Installation Instructions

For Copy & Network Scan Functions


Includes Operating Instructions
This document

Note:
1. Supplies (Developer, Toner Bottle, and Toner Waste Container) are not included and are sold
separately.
2. Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

1
2

6, 7

8
5

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7.3. Installation Procedure


Note:
1. Refer to each individual Installation Instructions when installing other Options.
2. The following machine illustrations, depict a DP-8020E with a standard configuration.
3. The scanner is locked in place with a Shipping Screw (Blue) to prevent damage during transit.
Do Not turn the Power Switch ON before unlocking the scanner.
4. The machine is shipped from the factory with the Pressure Roller locked in the opened position to
avoid the possibility of damaging the Pressure Roller.
Do Not turn the Power Switch ON before unlocking the Pressure Roller.

7.3.1. Installation Procedure


<Unlocking the Scanner>
(1) Remove the Protective tape from the Battery.
(2) Remove the Tape.
(3) Remove 1 Blue Screw.

(4) Store the Blue Screw into the space provided in


the 1st Paper Tray.

<Unlocking the Pressure Roller>


(5) Open the Left Cover.
(6) Remove 2 Tapes.
(7) Remove 2 Blue Screws.

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(8) Store the Blue Screws into the space provided


in the 1st Paper Tray.

<Preparing the Process Unit>


(9) Remove the Tape.
(10) Unhook 2 Springs as illustrated.
Note:
Do not remove the Protective Sheet and Tape
from the OPC Drum Assembly at this time.

(11) Disconnect the Harness.

(12) Turn the OPC Drum Assembly in the direction


of the arrow and remove.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
Caution:
The OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight or bright light.
Even if it is a fluorescent lamp, approx.1000 lm/m2
(1000 lx).

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(13) Release 3 Latch Hooks and remove the


Developer Cover.

(14) Shake the Developer Bottle thoroughly (approx.


30 seconds).
(15) Pour the developer evenly into the developer unit
by turning the Black Gear as illustrated. Make
sure to empty the bottle.

(16) Close the Developer Cover, and ensure that 5


Latch Hooks are hooked firmly.
Note:
When closing the Developer Cover, ensure that
the Developer Dispersion Sheet is on the outside.

(17) Reinstall the OPC Drum Assembly.


(18) Reattach 2 Springs.
(19) Reconnect the Harness.

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(20) Route the Harness under the Harness Shield as


illustrated.
Note:
To prevent damage to the Harness, ensure it is
under the Harness Shield.

<Installing the Process Unit>


(21) Open the Front Cover.

(22) Remove 1 Screw.


(23) Remove the Connector Cover.

(24) Carefully remove the Protective Sheet, and


Tapes from the OPC Drum Assembly.
Note:
Do not tilt the Process Unit, or the Developer will
spill.

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(25) Install the Process Unit.


Caution:
To prevent damage to the Process Unit, ensure
that the Left Cover is still open before inserting the
Process Unit into the machine.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
(26) Fasten the Process Unit with 1 Screw.
(27) Connect the Harness, and reinstall the
Connector Cover, and Screw.

(28) Install the Toner Waste Container.


(29) Close the Front, and the Left Covers.
(30) Load paper into the Paper Tray.
Caution:
Ensure that all shipping tapes and packing
materials are removed.
Caution:
Do Not install the Toner Bottle, and Do Not
make any copies before performing the Toner
Density Control (TDC) Adjustment first, or the TDC
Adjustment will not be precise.

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(31) Plug the AC Power Cord, and turn the Power


Switch on the Right Side of the machine to the
ON position.
Note:
Perform the following adjustments after the
machine has warmed up, and displays:
<For USA / Canada etc> (Skip to Sect. 7.3.3.)

READY TO COPY
COPIES:001
<For Europe and Other Destinations only>

DP-8020E (**)

***

DESTINATION CODE :
PRESS \/ /\ TO SELECT
Note:
The contents in the (**) *** in the LCD display
above may differ depending on the destination.

7.3.2. Setting the Default Destination (For Europe and Other Destinations only)
1. Press "V" or "/\" arrow keys to select the desired destination.
2. Press the "Set" key.
3. Press the "1" key for YES.
After the machine has warmed up, it displays:

READY TO COPY
COPIES:001
4. Turn the Power Switch on the Right side of the machine to the OFF, and back to the ON position.

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7.3.3. Toner Density Control (TDC) Adjustment


Note:
Ensure the Toner Bottle is not installed, or is removed before performing the TDC Adjustment,
or adjustment will not be precise.
1. Press "Function", "Original Size", and "3" keys sequentially to enter the Service Mode.
2. Press the "8" key to enter the F8 Mode (Service Adjustment).
3. Press the "Start" key.
4. Press the "0", "9", and "Start" keys sequentially to begin the automatic TDC sensor gain adjustment.
Note:
Do not touch any keys, or turn the Power Switch Off until the adjustment cycle is finished
(approximately 3 minutes). Refer to the Sequence Chart below.
F8-09 (Performed after Developer Installation & Replacement)
TDC Adjust
3 min

7.3.3.1. OPC Counter Reset


1. Press the "Start" key to enter the F8 Mode (Service Adjustment).
2. Press the "1", "4", and "Start" keys sequentially to proceed "14" (OPC Counter Reset).
F8-14 (Performed after OPC Installation & Replacement)
OPC Counter Reset
1-2 sec

3. Press the "6", and the "Start" keys to enter the F6 Mode (Adjust Parameters).
4. Write down the contents of F6-21, and 26 onto the memory sheet (adhered to the inside the 1st Paper
Tray).
[For your convenience, record these values on this sheet first, then transcribe them onto the memory
sheet.]
F6-21 = TDC Gain Voltage
F6-26 = TDC Judgement Level
5. Press the "Stop" key.
6. Press Function, and Clear keys simultaneously to exit the Service Mode.

7.3.4. Installing the Toner Bottle


(1) Open the Front Cover.
(2) Remove the Toner Waste Container
(3) Shake the Toner Bottle 10 to 15 times to loosen
the contents.
(4) Remove the Tape as illustrated, however, do not
open the Shutter, or Toner will spill.
Caution:
Do Not install the Toner Bottle, and Do Not
make any copies before performing the Toner
Density Control (TDC) Adjustment first, or the TDC
Adjustment will not be precise.

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(5) Insert the Toner Bottle into the Hopper Unit.


Align the Toner Bottle Key with the Key
Alignment Channel of the hopper unit. Insert the
Bottle as far as it will go, and turn the Toner
Bottle clockwise until it locks in place. (Bottle's
Green Knob is lined up with the "Locked" symbol
on the label)
Caution:
Do Not install the Toner Bottle before installing
the Process Unit first. If the Toner Bottle is
installed, and turned to the "Locked" position
without the Process Unit, the Toner will spill inside
the machine.
(6) Install the Toner Waste Container.
(7) Close the Front, and the Left Covers.
(8) Load paper into the Paper Tray.
Caution:
Ensure that all shipping tapes, and packing
materials are removed.

7.3.5. Paper Size setting (Paper Tray) for your customer


1. Press the "Function" key.
2. Select "1: GENERAL SETTINGS", and press the "Set" key.
3. Select "09 KEY OPERATOR MODE", input the 3 Digit Code (default is 000) to enter the Key Operator
Mode, and press the "Set" key.
4. Select the "01 PAPER SIZE", and press the "Set" key.
5. Press "V" or "/\" arrow keys to select a New Paper Size, and press the "Set" key.
6. Press the "Reset" key, to exit the General Settings Mode.

7.3.5.1. Serial Number Setting for the Maintenance Report


1. Press "Function", "Original Size", and "3" keys sequentially to enter the Service Mode.
2. Press the "9" key to enter the F9 Mode (Unit Maintenance).
3. Press the "Start" key.
4. Press the "5", and the "Set" keys.
5. Input the Machines Serial Number, and press the "Set" key.
6. Press the "Stop" key twice.
7. Press "Function", and "Clear" keys simultaneously to exit the Service Mode.

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7.3.6. Exposure (Standard Adjustment)


Caution:
Before making any adjustments, confirm that the following contents (F6-17, 18, and 19) are set to "0".
DO NOT adjust these settings in the field.
F6-17 : Grid Voltage compensation
F6-18 : Standard Laser Power compensation
F6-19 : Std Bias DC Voltage compensation
Note:
If an exposure adjustment is required during a routine service call, ensure the developer unit is
properly toned before making any adjustments.
1. Press "Function", "Original Size", and "3" keys sequentially to enter the Service Mode.
2. Press the "2", and the "Start" keys to enter the F2 Mode (Single Copy Test).
3. Set the exposure to the center position.
4. Set the machine to TEXT / PHOTO Mode.
5. Make a copy of Test Chart 53/54 with gray scale (P/N: FQ-SJ1011), and compare the density to the
chart shown below. If it is within specification, skip to step (14).
a. Gray scale "A" should not be visible.
b. Gray scale "2" should be clearly visible.
A

. . .
. . .
. . . . .. . . . . . 1 .
.
.
2

Not visible
(Not visible, or hardly visible)
Clearly visible

6. Press the "Stop" key to exit the F2 Mode (Single Copy Test).
7. Press the "6", and the "Start" keys to enter the F6 Mode (Adjust Parameters).
8. Enter F6-50 Mode (T/P Mode Image Density).
9. Press the "Set" key to highlight the current value.
10. Enter a new value (up to 3-digits).
Note:
The "Reset" key is used to change to a Negative, or Positive (+/-) value.
(+) : Lighter
(-) : Darker
11. Press the "Set", and "Stop" keys.
12. Enter F2 Mode (Single Copy Test).
13. Make a copy to confirm the adjustment.
Note:
Repeat Steps (3) to (10) until the desired density is attained.
F6-49 : T Mode Image Density (Text)
F6-51 : P Mode Image Density (Photo)
14. Press "Function", and "Clear" keys simultaneously to exit the Service Mode.

7.3.7. User Authentication, and/or Via Fax Server Function Confirmation


(Specified Destinations only)
If your customer requires User Authentication, and/or Via Fax Server, setup the feature(s) by referring to the
Operating Instructions (For User Authentication).

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8 Options and Supplies


8.1.

Service Notes "Firmware Update" for PCL or PS Option Installation


for DP-8020/8016

To use PCL (DA-PC820), or PS (DA-MC820) option individually, changing to Type B, or Type D SC


firmware is required. The required firmware is on the CD included with the options.
Note:
The 8 MB Expansion Board (DA-EM600) must be installed for the printer controllers above to function.
The only time a DA-EM600 is needed is, if you are installing the PostScript (PS), or PCL option.
Before proceeding, it is important to determine the Final Configuration of your machine in order to correctly
identify the required firmware from the table below. Carefully read, and follow the Installation Instructions for
the appropriate option.
The firmware for SC, and SPC must be updated in this sequence as a set. Please update the firmware with
the latest version as a set by referring to the following table.
Firmware Version Table
Standard Firmware
(SC = Type A)

PCL Firmware
(SC = Type B)

PostScript Firmware
(SC = Type D)

SC

DP-LL80AxVxxxxx_xx

DP-LL80BxVxxxxx_xx

DP-LL80DxVxxxxx_xx

SPC
Slot 1 FROM PCB

LL80-SPCAxVxxxxx
Not Required

Required

Required

Main Unit Firmware Code Updating Instructions


1. Updating through a LAN Port (The Quickest, and Most Easiest Method)
The firmware code can be easily updated when the main unit is connected to a LAN.
The Network Firmware Update Tool can also be used by connecting to the machine using a crossover
cable, if the unit is not connected to a LAN.
1) Install the Network Firmware Update Tool to your PC
The option CD-ROM includes the Network Firmware Update Tool, and the Main Unit Firmware Code.
Please refer to the following Operating Instructions to install the Network Firmware Update Tool.
The installation password is "workio".
Operating Instructions:
\xFirmware\Tools\NwFirmup\NwFirmup OI.pdf (Refer to the NW Firmware Update Tool OI on the CD)
Setup:
\xFirmware\Tools\NwFirmup\Setup\Setup.exe
2) Preparing the Firmware Code
Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.

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Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Firmware Upgrade
Make sure the unit's Key Operator Password is the same as the tool's password.
Make sure the unit is in an idle state (e.g. not making copies, not printing, etc.).
4) Upgrading the Main Unit's Firmware Code
Start the Network Firmware Update Tool, and select the following Firmware Code Folders in the
C:\Panasonic\Panasonic-FUP\Data folder, and then follow the display instructions to upgrade the
Main Unit's Firmware Codes.
Parent Firmware File Folder
\ DP-8016_8020_PU_xxxxxx

Sub Firmware File Folder

\ SC_STD \ DP-LL80AxVxxxxx_xx
\ SC_PCL \ DP-LL80BxVxxxxx_xx
\ SC_PS \ DP-LL80DxVxxxxx_xx
\ SPC \ LL80-SPCAxVxxxxxx

Transferring Order
1
1
1
2

When you select the Parent Folder, the following


Firmware Type window appears. Proper Sub File Folders
are selected automatically by selecting the Firmware
Type.
The transferring order is set up automatically.

Note:
1. Manual mode must be used, when updating the designated version of the firmware, or changing
the type of the firmware.
Please refer to the Section 2.2, "Setting up the Network Firmware Update Tool, File Selection
Tab" of the Operating Instructions.
2. While updating the firmware code, the display may become garbled, however, it will return to
normal upon completion of the firmware update.
3. If the firmware update fails, and the unit does not boot up, the Network Firmware Update Tool will
not be able to transfer the firmware code. If this occurs, please refer to the next section "Updating
through the USB Port", and use the Local Firmware Update Tool to recover the unit.
4. The suffix "_xx" for the Folder Name, or File Name may not exist depending on the destination
location.
2. Updating through the USB Port (Alternate Method)
If the device is not connected to the LAN, upgrade the firmware code using the USB Port.
1) Install the Local Firmware Update Tool to your PC
The option CD-ROM includes the Local Firmware Update Tool, and the Main Unit Firmware Code.
Please refer to the following Operating Instructions to install the Local Firmware Update Tool.
Operating Instructions:
\xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the Local Firmware Update Tool OI on the CD)
Setup:
\xFirmware\Tools\Firmup\Setup\Setup.exe
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2) Preparing the Firmware Code


Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Firmware Upgrade
Important: DO NOT connect the USB Cable yet.
Enter into Test Mode F9-07-01 to enable the unit to accept the programming code from the USB Port.
Now connect the USB Cable between the Unit, and PC.
4) Upgrading the Main Unit's Firmware Code
Start the Local Firmware Update Tool, and select the following Firmware Code Parent File Folder in
the C:\Panasonic\Panasonic-FUP\Data folder, and select the Firmware Code Type then follow the
display instructions to upgrade the Main Unit's Firmware Codes.
You must process each firmware file separately in this manner, and sequence.
Parent Firmware File Folder
\ DP-8016_8020_PU_xxxxxx

Sub Firmware File Folder

Firmware File

\ SC_STD \ DP-LL80AxVxxxxx_xx DP-LL80AxVxxxxx_xx.bin


\ SC_PCL \ DP-LL80BxVxxxxx_xx DP-LL80BxVxxxxx_xx.bin
\ SC_PS \ DP-LL80DxVxxxxx_xx
\ SPC \ LL80-SPCAxVxxxxxx

DP-LL80CxVxxxxxa_xx.bin
DP-LL80CxVxxxxxb.bin
DP-LL80DxVxxxxx_xx.bin
DP-LL80ExVxxxxxa_xx.bin
DP-LL80ExVxxxxxb.bin
LL80SPCAxVxxxxxx.bin

Transferring
Order
1
1-1
1-2
1-3
1-1
1-2
1-3
2

When you select the Parent Folder, the following Firmware Type
window appears. Proper Firmware Files are selected automatically by
selecting the Firmware Type.
The transferring order is set up automatically.

Note:
1. While updating the firmware code, the display may become garbled, however, it will return to
normal upon completion of the firmware update.
2. Please refer to the service manual for additional details.
3. The suffix "_xx" for the Folder Name, or File Name may not exist depending on the destination
location.

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3. Updating the Firmware using the Master Firmware Card (Alternate method)
1. Before starting, print the F5/F6 Parameters List (Copy Service Mode F9-03-00).
2. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
3. Install the appropriate Master Firmware Card into the machine.
4. Turn the Power Switch on the Right Side of the machine to the ON position.
5. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
6. Perform the Copy Service Mode F9-07-00 (Update From Master Card).
7. The firmware is copied into the machine.
8. After the update is completed, the machine reboots itself, and returns to standby.
9. Turn the Power Switch on the Right side of the machine to the OFF position.
10. Remove the Master Firmware Card from the machine.
11. Turn the Power Switch on the Right Side of the machine to the ON position.
12. Reprogram the F5 & F6 Parameters according to the lists printed in Step 1 above if the settings are
other than factory default.
Note:
After the update is completed, the machine reboots itself, and returns to standby mode.
Repeat the above steps if there are additional firmware code files to be updated.
Confirm that the update was successfully completed by checking the Firmware Version with F9
Parameters F9-02-xx.
Caution:
If the unit does not boot up properly in step 8, refer to Service Manual 3.7.8. (Firmware Emergency
Recovery)
3.1. Creating a Master Firmware Card
A. Utilizing the Firmware Update Kit
1) Install the Local Firmware Update Tool to your PC
The option CD-ROM includes the Local Firmware Update Tool, and the Main Unit Firmware Code.
Please refer to the following Operating Instructions to install the Local Firmware Update Tool.
Operating Instructions:
\xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the Local Firmware Update Tool OI on the CD)
Setup:
\xFirmware\Tools\Firmup\Setup\Setup.exe
2) Preparing the Firmware Code
Double click the appropriate Destination Shortcut Batch File, and copy the Firmware Code File on the
CD-ROM to the Firmware Data Folder in your PC. Note that the files in the Archive will be extracted
automatically into the designated folder when the Archived file (.exe) is Double-clicked.
Example:
From:
Destination Shortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.bat
Firmware Code File:
DP-8016_8020_PU_xxxxxx.exe
To:
Firmware Data Folder:
C:\ Panasonic \ Panasonic-FUP \ Data
3) Preparing the Main Unit for the Programming Master Firmware Card
Important: DO NOT connect the USB Cable yet.
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
2. Insert/Remove the Flash Memory Card (4 MB, or 8 MB) into/from the machine.
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3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
5. Perform the Update Program Card Mode F9-09 (Update Program Card).
The unit is now ready to accept the firmware code from the USB Port.
Now connect the USB Cable between the Unit, and PC.
(Refer to the Local Firmware Update Tool OI on the CD)
Repeat the above steps if there are additional master firmware cards to be programmed.
B. Copying the Firmware from an Existing Machine using a Flash Memory Card (4 MB, or 8 MB)
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
2. Install a Flash Memory Card (4 MB, or 8 MB) into the machine.
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
5. Perform the Copy Service Mode F9-08 (Program Backup).
6. The firmware is copied into the Flash Memory Card.
7. After the backup is completed, press "STOP" first, and then press "FUNCTION" + "CLEAR" keys
simultaneously to return to standby.
8. Turn the Power Switch on the Right side of the machine to the OFF position.
9. Remove the Master Firmware Card that you just created from the machine.
10. Turn the Power Switch on the Right Side of the machine to the ON position.
11. Use this Master Firmware Card to update the firmware on other machines.
3.2. Erasing the Master Firmware Card
1. Turn the Power Switch on the Right side of the machine to the OFF position. (During a Lightning
Storm, to prevent electrocution disconnect the Telephone Line Cable first before unplugging the AC
Power Cord, if the Fax Option is installed.)
2. Install the Master Firmware Card into the machine.
3. Turn the Power Switch on the Right Side of the machine to the ON position.
4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
5. Perform the Service Mode F9-09 (Update Program Card).
6. After the Flash Memory Card is erased, machine prompts READY TO PROGRAM PRESS SET TO
START. Press STOP.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to
standby.
8. Turn the Power Switch on the Right side of the machine to the OFF position.
9. Remove the blank Flash Memory Card from the machine.
10. Repeat from Step 2 above if you are erasing another Master Firmware Card.

4. User Authentication, and/or Via Fax Server Function Confirmation


(Specified Destinations only)
If your customer requires User Authentication, and/or Via Fax Server, setup the feature(s) by referring to the
Operating Instructions (For User Authentication).

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8.2.
8.2.1.

Installing the Printer Controller Module for PCL6 (DA-PC820)


Contents
No.
1
2
3

Qty.
1
1
1

Description
Hardware Key
Software CD
Installation Instructions
1

Remarks
PDL KEY
Includes Operating Instructions
This document
3

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

8.2.2.

Installation

1. Before installing this option, make sure the Program Expansion Board (DA-EM600) is installed into Slot
1 on the SC PC Board first. Refer to the Installation Instructions of the Program Expansion Board (DAEM600).
2. Install the Hardware Key by following the steps below.
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the
AC Power Cord before beginning installation. (During a Lightning Storm, to prevent electrocution
disconnect the Telephone Line Cable first before unplugging the AC Power Cord, if the Fax
Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

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(3) Install the Hardware Key into the (CN67)


connectors on the SC PC Board.
Note:
The connector is keyed, to prevent damage to the
SC PC Board, install the Hardware Key as
illustrated. Do not force the Hardware Key into the
connector if facing the wrong way.

(4) Proceed with the installation of other options.


If finished, reinstall all Harnesses, and Covers.
(5) Plug the AC Power Cord, and turn the Power
Switch on the Right Side of the machine to the
ON position.
(6) Reconnect the Telephone Line Cable if it was
disconnected.
(7) Update the firmware of the unit to the PCL
Option firmware. Refer to the attached "Service
Notes".
(8) Install the PCL6 Software into the PC with the
Operating Instructions by following the prompts
of the Installation Wizard.

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8.3.
8.3.1.

Installing the Printer Controller Module for PS / PCL6 (DA-MC820)


Contents
No.
1
2
3
4

Qty.
1
1
1
1
1

Description
Hardware Key
Software CD
Adobe PostScript 3 Label
Installation Instructions

Remarks
PS KEY
Includes Operating Instructions
This document

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

8.3.2.

Installation

1. Before installing this option, make sure the Program Expansion Board (DA-EM600) is installed into Slot
1 on the SC PC Board first. Refer to the Installation Instructions of the Program Expansion Board (DAEM600).
2. Install the Hardware Key by following the steps below.
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then unplug the
AC Power Cord before beginning installation. (During a Lightning Storm, to prevent electrocution
disconnect the Telephone Line Cable first before unplugging the AC Power Cord, if the Fax
Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

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(3) Install the Hardware Key into one of the three


available connectors (CN67) on the SC PC
Board.
Note:
The connector is keyed, to prevent damage to the
SC PC Board, install the Hardware Key as
illustrated. Do not force the Hardware Key into the
connector if facing the wrong way.

(4) Proceed with the installation of other options.


If finished, reinstall all Harnesses and Covers.
(5) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(6) Reconnect the Telephone Line Cable if it was
disconnected.
(7) Update the firmware of the unit to the PS/PCL
Option firmware. Refer to the attached "Service
Notes".
(8) Install the PS/PCL6 Software into the PC with
the Operating Instructions by following the
prompts of the Installation Wizard.
(9) Attach the Adobe PostScript 3 Label to the Front
Cover as illustrated.

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8.4.

Installing the Fax Communication Board (DA-FG180)

8.4.1.Contents
No.
1
2
3
4
5
6
7
8
9
10
11
12

Qty.
1
1
1
1
1
1
1
1
1
1
1
1

13

Stamp Assembly

14
15
16

1
2
1

Stamp Unit
Clamp
PCB Spacer

17

Screw (M3 x 6)

18

Screw (M3 x 8)

19
20
21

1
1
1

Quick Guide
Operating Instructions CD
Installation Instructions

Description
FXB PC Board
MJR PC Board Assembly
MJR Harness
Key Assembly
Speaker
Speaker Spring
Telephone Line Cable
TEL Label
Line Label
Type Approval Label
Function Label
Telepermit Label

Remarks

For DP-1820E/1820P/1520P only

Specified Destination
Specified Destination
For New Zealand only
For USA/Canada only
Other Destinations
For ADF

For Facsimile and Internet FAX/Email


This document

5
6

10

11

12
13
14

7
15

16

17

18

20

21

19

Note:
1. If also installing the Program Expansion Board (DA-EM600), it must be installed first.
2. Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

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8.4.2.Installation
Install the Hardware by following the steps below.
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation.
(1) Open the Left Cover.
(2) Remove 2 Silver Screws.
(3) Remove the Left Scanner Cover.
(4) Remove 2 Shoulder Silver Screws.
(5) Remove the Right Scanner Cover.
(6) Remove 2 Silver Screws.
(7) Slightly lift the Control Panel Assembly.

(8) Disconnect the Harness on the PNL1 PC Board


(CN220).
(9) Remove the Control Panel Assembly.

<For DP-1820E/1820P/1520P only>


Follow the steps (10) ~ (12) below.
(10) Release 2 Latch Hooks.

(11) Remove the Panel Sub Cover.

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(12) Install the Key Assembly into the Control Panel


Assembly.

(13) Install the Speaker as illustrated.


(14) Connect the Speaker Harness.

(15) Install the Speaker Spring.


(16) Secure the Speaker Spring with 2 Screws.

(17) Remove 10 Screws.


(18) Remove the Rear Cover.

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(19) Remove the Lower Protective Tab on the Right


Cover for the LINE connection.
If installing an External Telephone, remove the
upper protective tab as well.
(20) Attach the Line Label and TEL Label to the
Right Cover as illustrated.

(21) Secure the MJR Harness with the Harness


Clamps.

(22) Connect the MJR Harness to the MJR PC Board


(CN22 and CN25).

(23) Install the MJR PC Board Assembly from the


rear of the machine by inserting the Hooks into
the slots on the frame.
(24) Secure the MJR PC Board Assembly with 2
Screws (M3 x 6).
(25) Connect the MJR Harness.

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(26) Install 2 Clamps.


(27) Install the PCB Spacer.

(28) Plug the FXB PC Board into the SC PC Board


with on Board Connector (CN80).
(29) Secure the FXB PC Board with 2 Screws
(M3 x 6).

(30) Secure the MJR Harness with the Harness


Clamps.
(31) Connect the MJR Harnesses to the FXB PC
Board (CN391, CN392 and CN393).

(32) Attach the Function Label (specified


destination) on the upper right corner as
illustrated.
Note: (For ADF or Platen)
Attach the Function Label as the same position as
i-ADF.

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(33) Attach the Type Approval Label (specified


destination) to the Rear Cover as illustrated.
Note: (For New Zealand only)
Attach the Type Approval Label and Telepermit
Label to the Right Side Cover as illustrated.

(34) Proceed with the installation of other options.


If finished, reinstall all Harnesses and Covers.
(35) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(36) Connect one end of the Telephone Line Cable
to the LINE Jack on the right side of the
machine, and the other end to the Telephone
Jack on the wall.

<Installing the Stamp Assembly for i-ADF>


(37) Lift the Original Tray Assembly.
(38) Lower the Inverting Guide 2 Assembly.
(39) Install the Stamp Assembly.
(40) Perform Service Mode F6 (No. 69) to adjust the
Stamp Position.

<Installing the Stamp Assembly for ADF>


(41) Open the ADF Unit.
(42) Detach the Hook and Loop Fastener on the left
side of the Scanning Pad.

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(43) Install the Stamp Unit as illustrated.

(44) Install the Stamp Assembly.


(45) Close the Stamp Unit.

(46) Remove the edge of the Protective Sheet.


(47) Connect the Harness of Stamp Unit.
(48) Place the Harness into the Latch as illustrated.
(49) Reattach the Hook and Loop Fastener on the left
side of the Scanning Pad.
(50) Close the ADF Unit.
(51) Perform Service Mode F6 (No. 69) to adjust the
Stamp Position.

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(52) It is not necessary to set the parameter for the Note:


For other destinations, set the Function Parameter
following suffix (Destinations). The Fax Firmware
#005 (Destination Code).
is automatically loaded with the Host Firmware.
000 : Austria
PB : UK
001 : U.K.
PF : France
002 : Canada
PK : China
003 : Denmark
PM: Germany
004 : Taiwan
PP : Poland
005 : Finland
PS : Sweden
006 : Germany
PT : Taiwan
007 : Netherlands
PU : USA
008 : Italy
009 : Spain
010 : Hong Kong
011 : Australia
012 : Switzerland
013 : Norway
015 : Portugal
016 : Ireland
017 : Belgium
018 : Sweden
019 : Turkey
020 : U.S.A.
021 : France
022 : New Zealand
025 : Japan
029 : Poland
030 : Czech
031 : Russia
032 : Greece
033 : Hungary
034 : Indonesia
035 : South Korea
038 : Malaysia
039 : China
045 : Thailand
048 : South Africa
049 : Singapore
050 : Universal
051 : East Euro

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(53) Execute Parameter Initialize by following the steps below.


a. Press "FAX/EMAIL" key.
b. Press "FUNCTION" and then "7" keys.
c. Press "MONITOR" four times, then press " (TONE)" to enter the "SERVICE MODE".
d. Press "6" key or "V", "/\" arrow keys to enter "6 RAM INITIALIZE".
e. Press "V", "/\" arrow keys to enter "PARAMETER INITIALIZE".
f. Press "START" key. Wait approximately 10-20 seconds, the unit displays "COMPLETED", then the
unit will return to Service Mode.
g. Turn the Power Switch on the Right side of the machine to the OFF and back to the ON position to
enable the parameter settings.
(54) Verify the position of the
stamp on the document. If it is not within the desired location at the bottom
of the document, you can adjust its position by following the steps below.
a. Press "FUNCTION", "ORIGINAL SIZE", and "3" keys sequentially to enter the Service Mode.
b. Press the "6" and "START" keys to enter the F6 Mode (Adjust Parameters).
c. Press "69" to enter "STAMP POSITION ADJ".
d. Press "START" and enter a number (-50 to 50).
Note:
A positive number moves the
stamp position closer to the trail edge of the document, conversely,
a negative number moves it in the opposite direction.
To change the current sign to either +/-, press the "RESET" key. (Default setting = 0; 0.3 mm/step)
e. Press "OK" key twice.
f. Press "FUNCTION" and "CLEAR" keys simultaneously to exit the Service Mode.
(55) Proceed the communication test to ensure the Fax Option works properly.

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Perform the following steps if the Optional Hard Disk Drive Unit (DA-HD18), is also installed.
<Change from 200 to 1,000 Station Address Book>
An additional 800 Stations, 1,000 in total is available when the optional Hard Disk Drive (DA-HD18) is
installed. When installing the HDD unit, the machine automatically changes the address book configuration
from 200 to 1,000 Stations and the addresses that have been already registered will be copied into the HDD
automatically.
Note:
1) As a precaution, before installing the HDD unit, it is recommended to printout the Address Book
information, copy the data using the Network Address Book Editor in the Panasonic-DMS software or
RDS as backup.
2) The address book data in the machine is initialized (erased) when the HDD is removed (except for the
200 addresses that were registered on F-ROM of the SC Board prior to HDD installation, they will be
preserved).
3) When the HDD is removed, the registered address book data remains in the HDD. When reinstalling
the HDD again, the registered address book data is still usable in the machine. However, the address
book data will be initialized (erased) if the proper shut-down (Step sequence of turning OFF the Power
Switch) procedure was not followed.
<Using Network Address Book Editor to Transfer the Address Book Data>
The registered data in the 200 Station Address Book can be easily copied and transferred (copy and paste)
to the 1,000 Station Address Book by using the Network Address Book Editor (NAE).
Note:
The size and configuration of the transferred data, varies according to the 200 or 1,000 Fax Address
Book.
When installing the Panasonic-DMS, 2 Address Book Editor modules are installed for the DP-8020/1820.
1) The "DP-8020/1820" is used for the standard 200 Fax Address Book.
2) The "DP-8020/1820 (Fax1000)" is used for the 1,000 Fax Address Book.
a) An appropriate Address Book Editor module is automatically selected depending on which style of
Fax Address Book is activated on the DP-8020/1820.
b) Retrieve the 200 Station, Fax Address Book data from the unit as follows:
1. Click on START\Programs\Panasonic\Panasonic Document Management
System\Network MFP Utilities.
2. Click on Network Device Locator.
3. In the Network Device Locator window, select your desired device.
4. In the menu bar, click on Tools and in the drop down menu on Address Book Editor.
5. The Network Address Book Editor "DP-8020/1820" window appears, under the Address Book
Editor directory, click on Fax Address Book.
6. When the 200 Station Fax Address Book file is displayed, save the data file by clicking on
File\Save As... and type the file name of your choice (i.e. 200 Station).
7. Then click the OK button.
c) Change the Address Book of the unit from 200 to 1,000 Stations, using the Service Mode described
above.
d) Retrieve the 1,000 Fax Address Book (empty) data again from the unit using the same method as
above. When the Address Book Editor appears this time, it will show "DP-8020/1820 (Fax1000)".
Save the data file as above, except change to another name (i.e. 1,000 Station).
e) Open the 200 Fax data file of step b) and the 1,000 Fax data file of step d). Copy the 200 Fax data
and paste it into the 1,000 Fax data file, add additional desired names to the file, then save it again.
(Refer to Help.)
f) Transfer the edited 1,000 Fax data file to the unit, by clicking on Transfer and Write in the menu bar.
Close the Network Address Book Editor application after the transfer is successfully completed.

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8.5.

Installing the Keyboard Option (DA-KB180)

8.5.1.

Contents
No.
1
2
3
4
5
6

Qty.
1
1
1
1
4
1

Description
Keyboard Unit
Keyboard Sheet (English)
Keyboard Sheet (French)
Keyboard Sheet (German)
Screw
Installation Instructions
1

Remarks
Preinstalled

This document
5

6
3

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

8.5.2.

Installation

Install the Hardware by following the steps below.


CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Open the Left Cover.
(2) Remove 2 Silver Screws.
(3) Remove the Left Scanner Cover.
(4) Remove 2 Shoulder Silver Screws.
(5) Remove the Right Scanner Cover.
(6) Remove 2 Silver Screws.
(7) Slightly lift the Control Panel Assembly.

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(8) Disconnect the Harness on the PNL1 PC Board


(CN220).
(9) Remove the Control Panel Assembly.

(10) Release 2 Latch Hooks.

(11) Remove the Control Panel Sub Base Cover.

(12) Remove 2 Screws.

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(13) Replace the preinstalled Keyboard Sheet to the


desired language.
Note:
Alphabet arrangement is dependent on the
destination, and may differ.

(14) Route the Keyboard Harness through the


access hole on the machine.

(15) Install the Keyboard Unit as illustrated.

(16) Secure the Keyboard Unit with 4 Screws.

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(17) Connect the Keyboard Harness to CN234 and


Panel Harness to CN220 on the PNL1 PC
Board.
(18) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(19) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(20) Reconnect the Telephone Line Cable if it was
disconnected.
(21) Set the parameter for the Keyboard Sheet by following the steps below.
Note:
The parameter can be set whether SCANNER or FAX Mode depends on which Option is installed.
<SCANNER MODE>
a. Press"SCAN/FILE".
b. Press the "FUNCTION", "1" and "SET" keys to enter the SET Mode.
c. Press "2" and "SET" keys.
d. Press "6" key.
e. Press "1", "2" or "3" key to select desired Alphabet arrangement and press "SET" key.
"1" : QWERTY (English)
"2" : QWERTZ (German)
"3" : AZERTY (French)
f. Press "STOP" key.
<FAX MODE>
a. Press "FAX/EMAIL".
b. Press the "FUNCTION" and "7" keys to enter the SET Mode.
c. Press "4" and "SET" keys.
d. Press "64" and "SET" keys.
e. Press "1", "2" or "3" key to select desired Alphabet arrangement and press "SET" key.
"1" : QWERTY (English)
"2" : QWERTZ (German)
"3" : AZERTY (French)
f. Press "STOP" key.

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8.6.
8.6.1.

Installing the Hard Disk Drive Unit (DA-HD18)


Contents
No.
1
2
3
4
5
6
7
8

Qty.
1
1
1
1
1
1
2
4

Description
Hard Disk Drive (HDD)
DC PCB
HDD Cover
HD Harness
HDD2 Harness
DC12 Harness
Harness Clamp (Small)
Harness Clamp (Medium)

Screw (6-32 x 3/8)

10

Screw (M3 x 6)

11

Installation Instructions
1

Remarks

Black
White

This document
2

7
8

9
11

10

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

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8.6.2.

Installation
1. Before installing the Hard Disk Drive Unit, make sure the optional Sorting Image Memory is
installed in the memory socket on the SC PC Board first. At least an additional 16 MB
(DA-SM16B) of Sorting Image Memory is required.
Refer to the Installation Instruction of the Sorting Image Memory (DA-SM16B/64B/28B).
2. Install the Hard Disk Drive Unit by following the steps below.
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

(3) Open the Left Cover.


(4) Open the Front Cover.

(5) Remove the Toner Waste Container.

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(6) Remove the Toner Bottle.


Caution:
Do Not install the Toner Bottle before installing
the Process Unit first. If the Toner Bottle is installed
and turned to the "Locked" position without the
Process Unit, the Toner will spill inside the
machine.

(7) Remove 1 Screw.


(8) Remove the Connector Cover.

(9) Loosen 1 Screw.


(10) Disconnect the Harness.

(11) Remove the Process Unit.


Caution:
To prevent damage to the Process Unit, ensure
that the Left Cover is still open before removing
the Process Unit out of the machine.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
Caution:
The OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight, or bright light.
Even if it is a fluorescent lamp, approx.1000 lm/m2
(1000 lx).

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(12) Slide the 1st Paper Tray out of the unit.


(13) Remove 2 Screws.
(14) Remove the Front Cover 1.

(15) Remove 4 Silver Screws.


(16) Remove the Right Cover.

(17) Remove 6 Screws.


(18) Remove the Right Bracket.

(19) Install the HDD into the Right Bracket as


illustrated.

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(20) Secure the HDD with 4 Screws (6-32x3/8).


Note:
When securing the HDD, place it at the edge of a
table as illustrated (cover the table to protect it
from scratches).

(21) Install the DC PC Board.


(22) Secure the DC PC Board with 2 Screws.

(23) Install 2 Harness Clamps (Small) and 3


Harness Clamps (Medium).

(24) Connect the HDD2 Harness to the HDD.


(25) Connect the HDD2 Harness to CN143, and
DC12 Harness to CN141 & CN142.
(26) Secure the HDD2 Harness with the 2 Harness
Clamps.

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(27) Connect one end of the HD Harness to the HDD.


See Note below.
(28) Secure the HD Harness and DC12 Harness
with the Harness Clamps.

Correct
Key

HDD

Incorrect
Key

HDD

Note:
Make sure that the HD Harness is connected to
the HDD correctly as illustrated.
1. The Key on the connector must be facing
Upwards.
2. Either connector of the HD Harness will fit into
the HDD. However, the correct one is shown in
the illustration (Harness comes out from the top
of the connector).

(29) Install the HDD Cover.


(30) Secure the HDD Cover with 4 Screws.

(31) Reinstall the Right Bracket Assembly.


(32) Install 1 Harness Clamp (Medium).

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(33) Connect the HD Harness to CN59 and DC12


Harness to CN 145 on the SC PC Board.
(34) Secure the HD Harness, and DC12 Harness
with the Harness Clamp.
(35) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(36) Plug the AC Power Cord, and turn the Power
Switch on the Right Side of the machine to the
ON position.
(37) Reconnect the Telephone Line Cable if it was
disconnected.

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CAUTION!
<Step sequence of turning OFF the Power Switch>
After the Hard Disk Drive Unit is installed, to prevent a Scan Disk Function from being performed
(similar to Windows OS when the power is abruptly interrupted), it is important to follow the step
sequence below when turning OFF the Power Switch on the machine.
1. If the machine is in the "ENERGY SAVER (Shutdown Mode)", you may turn the Power Switch
on the Right Side of the machine to the OFF position. If it is not in the "ENERGY SAVER
(Shutdown Mode)", continue to step 2 below.
2. Press "FUNCTION" and "ENERGY SAVER" keys simultaneously first.
3. Wait approximately 10 seconds while the machine writes the closing status onto the Hard
Disk Drive Unit and advances into ENERGY SAVER MODE.
4. Turn the Power Switch on the Right Side of the machine to the OFF position.
5. Unplug the AC Power Cord. (During a Lightning Storm, to prevent electrocution disconnect
the Telephone Line Cable first before unplugging the AC Power Cord, if the Fax option
installed.)
6. After finishing the installation of the Hard Disk Drive, please go over the above Power Down
procedure with the customer to avoid the Scan Disk Function from being performed
(indicated by SCANNING HARD DISK message on the display), and customer inquiries
related to abrupt Power Off.
7. Reconnect the Telephone Line Cable if it was disconnected.
<Change from 200 to 1,000 Station Address Book>
An additional 800 Stations, 1,000 in total is available when the optional Hard Disk Drive (DA-HD18) is
installed. When installing the HDD unit, the machine automatically changes the address book configuration
from 200 to 1,000 Stations and the addresses that have been already registered will be copied into the HDD
automatically.
Note:
1) As a precaution, before installing the HDD unit, it is recommended to printout the Address Book
information, copy the data using the Network Address Book Editor in the Panasonic-DMS software or
RDS as backup.
2) The address book data in the machine is initialized (erased) when the HDD is removed (except for the
200 addresses that were registered on F-ROM of the SC Board prior to HDD installation, they will be
preserved).
3) When the HDD is removed, the registered address book data remains in the HDD. When reinstalling
the HDD again, the registered address book data is still usable in the machine. However, the address
book data will be initialized (erased) if the proper shut-down (Step sequence of turning OFF the Power
Switch) procedure was not followed.
<Using Network Address Book Editor to Transfer the Address Book Data>
The registered data in the 200 Station Address Book can be easily copied and transferred (using copy and
paste) to the 1,000 Station Address Book by using the Network Address Book Editor (NAE).
Note:
The size and configuration of the transferred data, varies according to the 200 or 1,000 Fax Address
Book.
When installing the Panasonic-DMS, 2 Address Book Editor modules are installed for the DP-8020/8016/
1820.
1) The "DP-8020/8016/1820" is used for the standard 200 Fax Address Book.
2) The "DP-8020/8016/1820 (Fax1000)" is used for the 1,000 Fax Address Book.
a) An appropriate Address Book Editor module is automatically selected depending on which style of
Fax Address Book is activated on the DP-8020/8016/1820.

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b) Retrieve the 200 Station, Fax Address Book data from the unit as follows:
1. Click on START\Programs\Panasonic\Panasonic Document Management
System\Network MFP Utilities.
2. Click on Network Device Locator.
3. In the Network Device Locator window, select your desired device.
4. In the menu bar, click on Tools and in the drop down menu on Address Book Editor.
5. The Network Address Book Editor "DP-8020/8016/1820" window appears, under the Address
Book Editor directory, click on Fax Address Book.
6. When the 200 Station Fax Address Book file is displayed, save the data file by clicking on
File\Save As... and type the file name of your choice (i.e. 200 Station).
7. Then click the OK button.
c) Change the Address Book of the unit from 200 to 1,000 Stations, using the Service Mode
described above.
d) Retrieve the 1,000 Fax Address Book (empty) data again from the unit using the same method as
above. When the Address Book Editor appears this time, it will show "DP-8020/8016/1820
(Fax1000)". Save the data file as above, except change to another name (i.e. 1,000 Station).
e) Open the 200 Fax data file of step b) and the 1,000 Fax data file of step d). Copy the 200 Fax data
and paste it into the 1,000 Fax data file, add additional desired names to the file, then save it again.
(Refer to Help.)
f) Transfer the edited 1,000 Fax data file to the unit, by clicking on Transfer and Write in the menu
bar. Close the Network Address Book Editor application after the transfer is successfully
completed.

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8.7.
8.7.1.

Installing the Expansion F-ROM Board (DA-EM600)


Contents
No.
1
2
3

Qty.
1
2
1

Description
Expansion F-ROM Board
PC Board Support
Installation Instructions

Remarks

This document

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

8.7.2.

Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

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(3) Remove the Black Pin Protector from Slot 1


(CN62), if it was pre-installed.
(4) Install 2 PC Board Supporters for the Slot 1 on
the SC PC Board.
(5) Install the Program Expansion Board into Slot
1 (CN62) on the SC PC Board and secure with
the Supporters.
Note:
The Program Extension F-ROM Board must
always be installed into Slot 1 (CN62) for the PCL
or PCL/PS Printer Option to function.
(6) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(7) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(8) Reconnect the Telephone Line Cable if it was
disconnected.

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8.8.

Installing the Sorting Image Memory 16 / 64 / 128 MB


(DA-SM16B / 64B / 28B)

8.8.1.

Contents
No.

Qty.

Description

SDRM PC Board

Installation Instructions

Remarks
16 MB
64 MB
128 MB
This document

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

8.8.2.

Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

(3) Insert the SDRM PC Board into the Socket on


the SC PC Board as illustrated.
Note:
Make sure to align the notch first and insert the
SDRM PC Board at a 20 - 30 angle into the
memory socket, and then lock it down.
(4) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(5) Plug the AC Power Cord, and turn the Power
Switch on the Right Side of the machine to the
ON position.
(6) Reconnect the Telephone Line Cable if it was
disconnected.

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8.9.
8.9.1.

Installing the Expansion Flash Memory Card 4/8 MB (UE-410047/410048)


Contents
Qty.
1

Description

Part No.
UE-410047
UE-410048

Image Memory

Remarks
4 MB
8 MB

Note:
1. The part number(s) may differ depending on the Destination.
2. Refer to the Parts List in the Parts Manual.

8.9.2.

Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Remove 1 Silver Screw.
(2) Remove the Flash Memory Cover.

(3) Gently insert the Expansion Flash Memory


Card as illustrated.
Caution:
Forcing the card into the slot may cause damage
to the card or machine.
(4) Reinstall the Cover.
(5) Plug the AC Power Cord and turn the Power
Switch on the Left Side of the machine to the ON
position.
(6) Reconnect the Telephone Line Cable if it was
disconnected.

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8.10. Installing the Accounting Software (DA-WA10)


8.10.1. Contents
Qty.
1
1

Description
Accounting Software CD
Installation Instructions

Remarks
Includes Operating Instructions
This document

8.10.2. Installation
1. Before installing this option, make sure the Hard Disk Drive Unit (DA-HD18) is installed into
the machine first. Refer to the Installation Instructions for the Hard Disk Drive Unit (DA-HD18).
2. Install the Accounting Software into the PC with the Operating Instructions by following the
prompts of the Installation Wizard.
3. Set the Key/Dept. Counter function by following the steps below.
1) Press "FUNCTION", "ORIGINAL SIZE", and then "3" keys sequentially to enter the Service
Mode.
2) Press the "5" key to enter the F5 Service Mode (Function Parameters).
3) Press the "START" key.
4) Press the "4", "2", and then "SET" keys sequentially to enter the F5-42 "KEY/DEPT.
COUNTER".
5) Press the "2", and then "SET" keys to activate the Key/Dept. Counter function.
6) Press the "STOP" key.
Note:
The factory default setting for the Key Operator ID Code is "000", to ensure security it is
recommended to change this code.
Follow the steps below to change the Key Operator ID Code:
While in the Service Mode, press "7" to enter the F7 Service Mode.
Press the "START" key to select "01 KEY OPERATOR ID CODE".
Press the "SET" key, and then input a new 3-digit ID Code.
Press the "SET" key, and then press "STOP" key to exit F7 Service Mode.
7) Press "FUNCTION", and "CLEAR" keys simultaneously to exit the Service Mode.
4. Set the Key/Dept. Code by following the steps below.
1) Press the "FUNCTION" key, and then select "V" or " " arrow buttons to select "GENERAL
SETTINGS", and press "SET" key.
2) Select "V" or " " arrow buttons to select "09 KEY OPERATOR MODE", and then input the
3-Digit Code, and press "SET" key to enter the Key Operator Mode.
3) Select "V" or " " arrow buttons to select "13 DEPT. COUNTER MODE".
4) Press "2", and then select "SET" keys.
5) Select "V" or " " arrow buttons to set the Dept. Counter Codes (up to 300).
6) Press the "STOP" key to return to the standby mode.

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8.11. Installing the Inverting Automatic Document Feeder (DA-AR202)


8.11.1.

Contents

No.
1
2

Qty.
1
1

Description
Inverting Automatic Document Feeder (i-ADF)
Scanning Pad

3
4

Hinge Stopper

Hinge Cover

Hinge Cover 2

ADF Mounting Bracket

i-ADF OPS Actuator

i-ADF Rear Support Bracket

Screw (M3 x 8)

Remarks

for DP-2010E use only

4 Screws will not be used


10

Screw (M3 x 12)

11

Silver Screw (M4 x 10)

12

Thumb Screw (M4 x 10)

13

Installation Instructions
3

This Document
1

6
7

10

11

13
12
2

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

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8.11.2.

Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Using a Slotted Blade Screwdriver, remove the
OPS Actuator as illustrated.
Note:
Release the latch on the left side of the actuator
with the Slotted Blade Screwdriver.

(2) Install the i-ADF OPS Actuator.

(3) Install 2 ADF Mounting Brackets, and push


down as illustrated.
(4) Secure 2 ADF Mounting Brackets with 8 Screws
(M4 x 12).

(5) Install 2 Thumb Screws (M4 x 10).


(One for each ADF Mounting Bracket)
Note:
When installing the Thumb Screws, do NOT
tighten them. Leave a clearance of approx. 6-8
mm, as illustrated.

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(6) Install the i-ADF onto the ADF Mounting


Brackets.
Note:
a. Set the i-ADF in the direction of the arrow.
b. Align the hallmark on the Right Side of the
Hinge Base, and the ADF Mounting Bracket
as illustrated.
(7) Tighten 2 Thumb Screws (M4 x 10).
(8) Install 2 Hinge Cover 2.
(9) Secure the Automatic Document Feeder with 2
Silver Screws (M4 x 10).
(10) Install 1 Screw (M4 x 8) on the back of the left
ADF Mounting Bracket from the bottom as
illustrated.
(11) Remove 10 Screws.
(12) Remove the Rear Cover.

(13) Remove the Protective Sheet.


(14) Bend the Protective Tab on the Rear Cover
approx. 180 towards the inside of the machine
as illustrated.

(15) Connect the i-ADF Harness to CN650 on the


SPC PC Board.
(16) Insert the Harness Clamp into the pre-drilled
hole in the frame (from underneath).
Note:
Do not cut the Harness Clamp (Tie-Wrap) when
servicing. Push the release clip on the side of the
clamp to remove it.

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(17) Before proceeding, install the other options first.


If finished, close the i-ADF.
(18) Reinstall the Rear Cover.
(19) Secure the Rear Cover with 10 Screws.
(20) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(21) Reconnect the Telephone Line Cable if it was
disconnected.

< Example of Printed Image >

Copy Image Leading Edge

(22) Using a 20 lb (80 g/m2) lined original, make a


copy from the ADF to check the feed alignment.

Skewed to
the right

(23) Check the alignment of the Copy Image. If the


Copy Image is skewed either to the Right or Left,
adjust the ADF's alignment as follows:
a. Loosen 5 Screws securing the ADF.
b. Using the Hallmark on the Right Hinge Base
and the ADF Mounting Bracket as a guide,
shift the ADF position by following the
procedure below:
When the Copy Image is skewed to the right,
shift the ADF slightly toward the front of the
machine.
When the Copy Image is skewed to the left,
shift the ADF slightly toward the rear of the
machine.
c. Tighten the 5 Screws loosened in step (a).
d. Repeat step (22) to recheck the feed
alignment and readjust the ADF position as
needed.
(24) Install 2 Hinge Stoppers.
(25) Secure 2 Hinge Stoppers with 4 Screws (M4 x
8).

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(26) Install 2 Hinge Covers.


Note:
When installing the Hinge Covers, make sure that
a Hinge Film is placed inside of each Hinge Cover.

(27) Peel off 6 adhesive strip protectors from the


Scanning Pad.
(28) Place the Scanning Pad on the glass aligning it
on the upper left corner, keeping 1mm space as
illustrated.
Note:
Failure to install the Scanning Pad correctly may
cause a Black vertical, horizontal (or both) line(s)
to appear on the copies in the Double Exposure
Copy Mode. Upon completing the i-ADF
installation, verify that the Double Exposure
operation.
(29) Close the i-ADF.
Note:
Reopen the i-ADF Unit, and push the Scanning
Pad gently to glue it properly.
(30) Perform Service Mode F6 (No. 71, 72, 73, 90,
91, 92, 93, and 94) to adjust the i-ADF Scanning
Position.

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Document

No. 90 / 71
1-Side / 2-Side
ADF Detection
Timing
(ADF Image Read
Start Position
Adjustment)

Paper
Travel

Printed
Image

A
A

No. 91 / 72
1-Side / 2-Side
ADF Original
Leading Edge
Registration
(Original Lead
Edge Detection
Timing Adjustment)

(Original Trail
Edge Detection
Timing Adjustment)

(Ratio Adjustment
when the scan
is made)

0.05mm
1 Point
0.05mm
1 Point

1 Point
Paper
Travel

Shadow of
Document
Leading Edge

Void

0.3mm
Rebooting is
1 Point not necessary
to enable the
Parameter
0.3mm
Setting.
1 Point

Paper
Travel

Shadow of
Document
Leading Edge

0.3mm
1 Point

Void

No. 93 / 94
1-Side / 2-Side
Magnification
Ratio (Top Feed)

Remarks

0.3mm

No. 92 / 73
1-Side / 2-Side
ADF Original
Trailing Edge
Registration

Adjustment Adjustment
Amount

0.1%

Reduced

1 Point
0.1%

Enlarged

1 Point

< When Adjusting the ADF Unit >


Adjust the ADF Unit to scan the lined part
(inside of the margin 1.5 - 2.5mm)
on the document as shown on the right.

Image
Data

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8.11.3.

Double Exposure Lead and Side Edge Adjustments

Caution:
Confirm that the Scanning Pad is installed, and aligned correctly on the ADF/i-ADF prior to making any
adjustments.

Driver's
License

1. Place a Business Card, Driver's License, Insurance Card, etc. (Invoice size or smaller) on the Platen
Glass as illustrated.

Platen

2. Insert Letter or A4 size paper into the 1st Paper Tray, or onto the Sheet Bypass, and change the tray
settings to the appropriate paper size.
3. Make a copy using the Double Exposure Copy Mode.
4. Check the Copy Image.
a. For a Horizontal Black Line in the Center, adjust the Service Mode F6-63 (Lead Edge Read Timing)
by following the steps below.
b. For a Vertical Black Line at the Leading Edge, adjust the Service Mode F6-64 (Side Edge Read
Adjust) by following the steps below.
Output of Letter (A4) Paper (not LTR-R)
Driver's
License

Driver's
License
Adjust with F6-63

Driver's
License

Driver's
License
Adjust with F6-64

5. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
6. Perform the Service Mode F6-63 (Lead Edge Read Timing) and F6-64 (Side Edge Read Adjust).
Note:
It is not recommended setting the value higher than "4" as it will increase the Void Area.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to standby.
8. Repeat the above steps 3 to 7 until the Black Line(s) disappear.

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8.12. Installing the Automatic Document Feeder (DA-AS181)


8.12.1. Contents
No.
1
2
3

Qty.
1
2
1

Description
Automatic Document Feeder (ADF)
Angle Plate
Scanning Pad

Screw (M3 x 8)

Screw (M3 x 12)

Installation Instructions

Remarks

This Document
2

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

8.12.2. Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Install the Automatic Document Feeder into
the 2 Mounting Holes.
Note:
Before securing the ADF with 4 Screws, do not
close the ADF, or the ADF may get damaged.
(2) Secure the ADF with 4 Screws (M3 x 12).

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(3) Remove 10 Screws.


(4) Remove the Rear Cover.

(5) Remove the Protective Sheet.


(6) Bend the Protective Tab on the Rear Cover
approx. 180 towards the inside of the machine
as illustrated.

(7) Connect the ADF Harness to CN650 on the


SPC PC Board.
(8) Insert the Harness Clamp into a pre-drilled hole
in the frame (from underside).
Note:
Do not cut the Harness Clamp (Tie-Wrap) when
servicing. Push the release clip on the side to
remove it.

(9) Reinstall the Rear Cover.


(10) Secure the Rear Cover with 10 Screws.

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Note:
Align the ADF if required by following the steps
below.
(A) Release 4 Screws.
(B) Adjust the right side of the ADF, and the ADF
Mounting Bracket as illustrated.
(C) Secure the ADF with 4 Screws.

(11) Peel off 2 adhesive strip protectors from the


Scanning Pad.
(12) Place the Scanning Pad on the glass,
aligning with the upper left corner, keeping 1mm
space as illustrated. (Hook and Loop Fastening
Tape positioned to the Left Side of machine)
Note:
Failure to install the Scanning Pad correctly may
cause a Black vertical, horizontal (or both) line(s)
to appear on the copies in the Double Exposure
Copy Mode. Upon completing the ADF installation,
verify that the Double Exposure operation.
(13) Close the ADF.
Note:
Reopen the ADF Unit, and push the Scanning Pad
gently to glue it properly.
(14) Install 2 Angle Plates.
(15) Secure 2 Angle Plates with 2 Screws (M3 x 8).
(16) Plug the AC Power Cord, and turn the Power
Switch on the Right Side of the machine to the
ON position.
(17) Reconnect the Telephone Line Cable if it was
disconnected.

(18) Copy an Original using the ADF.


<Check the alignment of the Original's copy.
If the Copy Image is skewed, adjust the ADF's
alignment as follows>
(19) Open the ADF Cover, and release the Stopper.

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(20) Open the ADF, and release 2 Latch Hooks under


the feeder.

(21) Remove the ADF Front Cover.


(22) Remove 1 Screw, and turn the Adjusting
Bracket counter-clockwise.

(23) If the Copy Image is Skewed to the right, set the


Adjusting Bracket to the right and secure it with 1
Screw.

<Example of Printed Image>


Copy Image
Leading Edge

Right
Skewed to
the right

<Example of Printed Image>


Copy Image
Leading Edge

Left

(24) If the Copy Image is Skewed to the left, set the


Adjusting Bracket to the left and secure it with 1
Screw.
(25) Perform Service Mode F6 (No. 90, 91, 92, and
93) to adjust the ADF Scanning Position.

Skewed to
the left

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Document

No. 90
ADF Detection
Timing
(ADF Image Read
Start Position
Adjustment)

Paper
Travel

Printed
Image

A
A

No. 91

Paper
Travel

ADF Original
Trailing Edge
Registration

Shadow of
Document
Leading Edge

Void

(Ratio Adjustment
when the scan
is made)

1 Point
0.05mm
1 Point

0.3mm
Rebooting is
1 Point not necessary
to enable the
Parameter
0.3mm
Setting.
1 Point

Paper
Travel

Shadow of
Document
Leading Edge

0.3mm
1 Point

Void

No. 93
ADF Magnification
Ratio (Top Feed)

0.05mm

1 Point

No. 92

(Original Trail
Edge Detection
Timing Adjustment)

Remarks

0.3mm

ADF Original
Leading Edge
Registration
(Original Lead
Edge Detection
Timing Adjustment)

Adjustment Adjustment
Amount

0.1%

Reduced

1 Point
0.1%

Enlarged

1 Point

< When Adjusting the ADF Unit >


Adjust the ADF Unit to scan the lined part
(inside of the margin 1.5 - 2.5mm)
on the document as shown on the right.

Image
Data

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8.12.3. Double Exposure Lead and Side Edge Adjustments


Caution:
Confirm that the Scanning Pad is installed and aligned correctly on the ADF/i-ADF prior to making any
adjustments.

Driver's
License

1. Place a Business Card, Driver's License, Insurance Card, etc. (Invoice size or smaller) on the Platen
Glass as illustrated.

Platen

2. Insert Letter or A4 size paper into the 1st Paper Tray, or onto the Sheet Bypass and change the tray
settings to the appropriate paper size.
3. Make a copy using the Double Exposure Copy Mode.
4. Check the Copy Image.
a. For a Horizontal Black Line in the Center, adjust the Service Mode F6-63 (Lead Edge Read Timing)
by following the steps below.
b. For a Vertical Black Line at the Leading Edge, adjust the Service Mode F6-64 (Side Edge Read
Adjust) by following the steps below.
Output of Letter (A4) Paper (not LTR-R)
Driver's
License

Driver's
License
Adjust with F6-63

Driver's
License

Driver's
License
Adjust with F6-64

5. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially.
6. Perform the Service Mode F6-63 (Lead Edge Read Timing) and F6-64 (Side Edge Read Adjust).
Note:
It is not recommended setting the value higher than "4" as it will increase the Void Area.
7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keys simultaneously to return to standby.
8. Repeat the above steps 3 to 7 until the Black Line(s) disappear.

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8.13. Installing the 2nd/4th Paper Tray (DA-DS184), 3rd Paper Tray
(DA-DS185), and the Stand
8.13.1. Contents
<DA-DS184> 2nd/4th Paper Tray
No.
1
3

Qty.
1
1

Description
2nd/4th Paper Tray Unit
Paper Size Label

Screw (M3 x 8)

Screw (M3 x 6)

Installation Instructions

Remarks

This document

<DA-DS185> 3rd Paper Tray


No.
1
3

Qty.
1
1

Description
3rd Paper Tray Unit
Paper Size Label

Screw (M3 x 8)

Screw (M3 x 6)

Installation Instructions

Remarks

This document

<DA1D18A / DA1D18B / DA1D18C> Deluxe Stand for USA and Canada only
No.

Qty.

4
5

3
1

Description
Deluxe Stand (DA1D18A)
Deluxe Stand (DA1D18B)
Deluxe Stand (DA1D18C)
Joint Bracket A
Joint Bracket B (Front Left)

Screw (M3 x 8)

Screw (M3 x 6)

Installation Instructions

Remarks
For 1-Paper Tray Configuration
For 2-Paper Tray Configuration
For 3/4-Paper Tray Configuration

This document

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<DA-DA188-PE / DA-DA189-PE / DA-DA190-PE / DA-DA191-PE >


Stand for Other Destinations
No.

Qty.

4
5

3
1

Description
Stand (DA-DA188-PE)
Stand (DA-DA189-PE)
Stand (DA-DA190-PE)
Stand (DA-DA191-PE)
Joint Bracket A
Joint Bracket B (Front Left)

Screw (M3 x 8)

Screw (M3 x 6)

Installation Instructions
1

Remarks
For 1-Paper Tray Configuration
For 2-Paper Tray Configuration
For 3-Paper Tray Configuration
For 4-Paper Tray Configuration

This document
2

Note:
1. Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.
2. The following illustrations, and instructions are for the DP-8020E with a 4-Paper Tray
configuration. For 2 or 3-Paper Tray configuration skip the indicated steps.

8.13.2. Installing the 2nd, 3rd and 4th Paper Trays


CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Install 4 Joint Brackets as illustrated.
(2) Secure each Joint Bracket with 1 Screw
(M3 x 6).

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<Bottom Paper Tray Unit>


(3) Remove 4 Silver Screws.
(4) Remove the Rear Paper Tray Cover.

(5) Place the Paper Tray Unit onto the Stand.


(6) Slide the Paper Tray out of the unit.
(7) Secure the Paper Tray Unit with 5 Screws
(M3 x 6, M3 x 8).
For a 3-Paper Tray Configuration, skip to
Step (19).
For a 2-Paper Tray Configuration, skip to
Step (30).

<3rd Paper Tray Unit>


(8) Remove 4 Silver Screws.
(9) Remove the Rear Paper Tray Cover.

(10) Remove 3 Screws.


(11) Remove 2 Brackets.

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(12) Place the 3rd Paper Tray Unit onto the 4th
Paper Tray Unit.
(13) Slide the 3rd Paper Tray out of the unit.
(14) Secure the 3rd Paper Tray Unit with 5 Screws
(M3 x 6, M3 x 8).

(15) Remove the Harness from Clamps of the 4th


Paper Tray Unit.
Note:
Close the right clamp and leave the left clamp
open.

Caution:
Ensure that the Black Wire is on the Left Side,
and that it connects to Pin 1 of the female
connector as illustrated.
Inserting the connector upside-down, may damage
the machine's SPC or CST PC Board.

(16) Route the 4th Paper Tray Unit's Harness through


the access hole at the bottom of the 3rd Paper
Tray Unit as illustrated
(17) Connect the Harness of the 4th Paper Tray Unit
to CN808 on the CST3 PC Board of the 3rd
Paper Tray Unit.
(18) Secure the Harness with the Clamp and Edge
Saddle while adjusting the harness length.

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<2nd Paper Tray Unit>


(19) Remove 4 Silver Screws.
(20) Remove the Rear Paper Tray Cover.

(21) Remove 3 Screws.


(22) Remove 2 Brackets.

(23) Place the 2nd Paper Tray Unit onto the 3rd
Paper Tray Unit.
(24) Slide the 2nd Paper Tray out of the unit.
(25) Secure the 2nd Paper Tray Unit with 5 Screws
(M3 x 6, M3 x 8).

(26) Remove the Harness from Clamp of the 3rd


Paper Tray Unit.
Note:
Close the clamp.

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Caution:
Ensure that the Black Wire is on the Left Side,
and that it connects to Pin 1 of the female
connector as illustrated.
Inserting the connector upside-down, may damage
the machine's SPC or CST PC Board.

(27) Route the 3rd Paper Tray Unit's Harness through


the access hole at the bottom of the 2nd Paper
Tray Unit as illustrated
(28) Connect the Harness of the 3rd Paper Tray Unit
to CN772 on the CST2 PC Board of the 2nd
Paper Tray Unit.
(29) Secure the Harness with the Edge Saddle.

(30) Remove 10 Screws.


(31) Remove the Rear Cover.

(32) Remove 3 Screws.


(33) Remove 2 Brackets.

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(34) Place the machine onto the 2nd Paper Tray


Unit.
Caution:
The machine weights approximately 93.26 - 98.33
lb (42.3 - 44.6 kg). To prevent injuries, use the
appropriate number of personnel, and the proper
equipment to lift or move the machine.
(35) Slide the 1st Paper Tray out of the unit.
(36) Secure the machine with 5 Screws
(M3 x 6, M3 x 8).

(37) Remove the Harness from Clamps of the 2nd


Paper Tray Unit.
Note:
Close the clamps.

Caution:
Ensure that the Black Wire is on the Left Side,
and that it connects to Pin 1 of the female
connector as illustrated.
Inserting the connector upside-down, may damage
the machine's SPC or CST PC Board.

(38) Route the 2nd Paper Tray Unit's Harness


through the access hole at the bottom of the
machine Unit as illustrated
(39) Connect the Harness of the 2nd Paper Tray Unit
to CN707 on the SPC PC Board.
(40) Secure the Harness with the Clamps and Edge
Saddle.
(41) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.

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(42) Attach the Paper Size Label(s) onto the 2nd/


3rd/4th Paper Tray(s) as illustrated.
(43) Plug the AC Power Cord, and turn the Power
Switch on the Right Side of the machine to the
ON position.
(44) Reconnect the Telephone Line Cable if it was
disconnected.

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8.14. Installing the Platen Cover (DA-UC200) for PU


8.14.1. Contents
Qty.
1
1
2
4
1

Description

Part No.
Remarks
DZMA002394
DZJM000428
DZMH000013
XTB3+12JFJ
DZSM000303 This document

Platen Cover
Scanning Pad
Platen Hinge
Screw
Installation Instructions

Note:
1. The part number(s) may differ depending on the Destination.
2. Refer to the Parts List in the Parts Manual.

8.14.2. Installation
(2)

(1) Install 2 Platen Hinges.


(2) Secure the Platen Hinges with 2 Screws each.

(1)
(2)
(1)

(3)

(4)
(5) x6

(3) Install the Platen Cover.


(4) Place the Scanning Pad on the glass aligning it
with the upper left corner.
(5) Peel off 6 adhesive strip protectors from the
Scanning Pad.
(6) Close the Platen Cover.
Note:
Reopen the Platen Cover and push the
Scanning Pad gently to glue it properly.

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8.15. Installing the Dehumidifier Heater Kit (DZTQ000074)


(Supplied as a Service Part)

8.15.1. Contents
No.
1
2
3
4
5
6
7
8
9
10
11
12

14
15
16
17
18

Qty.
1
1
1
1
1
1
2
1
2
1
1
1
1
1
4
1
1
14
1

Clamp
Clamp
Clamp
Clamp
Clamp

Part No.
See Note
DZFP001639
DZFP001640
DZFP001641
DZFP001653
FFPCP0034
See Note
FFPKD07791
DZJA001439
DZJA001438
See Note
DZNK005284
DZNK005283
PJGTC0053Z
DZJK000068
DZJK000046
DZJK000045
DZJK000023
DZJK000004

19

Screw

B3X6TTS-RP

20

Screw

XTW3+6LFC

Installation Instructions

DZSM000818

13

Description
RLB PC Board Assembly
PTC-AC Harness 1
PTC-AC Harness 2
PTC-AC Harness 3
RLB Harness
Heater
Dehumidifier Heater
Heater Bracket
Dehumidifier Heater Bracket
Harness Bracket
Heater Switch Assembly
Switch Label
Heater Main Label

Remarks

English
Chinese

Note:
1. The part number(s) may differ depending on the Destination.
2. Refer to the Parts List in the Parts Manual.
1

12
13

14
15
16

17

10

18

11

19
20

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8.15.2. Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

(3) Open the Left Cover.


(4) Remove 2 Silver Screws.
(5) Remove the Left Scanner Cover.
(6) Remove 2 Shoulder Silver Screws.
(7) Remove the Right Scanner Cover.
(8) Remove 2 Silver Screws.
(9) Slightly lift the Control Panel Assembly.

(10) Disconnect the Harness on the PNL1 PC Board


(CN220).
(11) Remove the Control Panel Assembly.

(12) Remove 9 Screws.


(13) Remove the Rear Platen Cover and Left Platen
Cover.
(14) Remove the Platen (L) Glass and Scanning (S)
Glass.

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(15) Open the Front Cover.


(16) Remove the Toner Waste Container.

(17) Remove the Toner Bottle.


Caution:
Do Not install the Toner Bottle before installing
the Process Unit first. If the Toner Bottle is installed
and turned to the "Locked" position without the
Process Unit, the Toner will spill inside the
machine.

(18) Remove 1 Screw.


(19) Remove the Connector Cover.

(20) Loosen 1 Screw.


(21) Disconnect the Harness.

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(22) Remove the Process Unit.


Caution:
To prevent damage to the Process Unit, ensure
that the Left Cover is still open before removing
the Process Unit out of the machine.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
Caution:
The OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight or bright light.
Even if it is a fluorescent lamp, approx.1000 lm/m2
(1000 lx).
(23) Slide the 1st Paper Tray out of the unit.
(24) Remove 2 Screws.
(25) Remove the Front Cover 1.

(26) Remove 4 Silver Screws.


(27) Remove the Right Cover.

(28) Remove 6 Screws.


(29) Remove the Right Bracket.

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(30) Remove 1 Screw.


(31) Remove the Front Left Cover.
(32) Remove the Inner Cover.

(33) Remove 2 Screws.


(34) Remove the Bottle Holder.
(35) Remove the Toner Spill Tray as illustrated.

(36) Remove 2 Screws.


(37) Remove the Main Switch.
(38) Release the Harness from 3 Harness Clamps.

(39) Install the RLB PC Board Assembly.


(40) Secure the RLB PC Board Assembly with 2
Screws.

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(41) Install 3 Clamps (DZJK000068) and 1 Black


Clamp(DZJK000004).

(42) Connect one end of the RLB Harness to CN171


on the RLB PC Board.
(43) Connect other end of the RLB Harness to CN2
on the PS PC Board.
(44) Secure the RLB Harness with the Harness
Clamp.

(45) Mount the Heater onto the Heater Bracket.

(46) Install 3 Clamps (DZJK000023).

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(47) Install 8 Clamps (DZJK000023) and 1 Clamp


(DZJK000068).

(48) Install 3 Clamps (DZJK000023).

(49) Connect the PTC-AC Harness 3 to CN173 on


the RLB PC Board.
(50) Route the PTC-AC Harness 3 through the holes
in the frame as illustrated.
(51) Secure the PTC-AC Harness 3 with 6 Harness
Clamps.

(52) Route the PTC-AC Harness 3 through the hole


in the frame as illustrated.
(53) Secure the PTC-AC Harness 3 with 4 Harness
Clamps.

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(54) Install the Heater Assembly.


(55) Secure the Heater Assembly with 1 Screw.
(56) Connect the PTC-AC Harness 3 to the Heater
Assembly.
(57) Secure the PTC-AC Harness 3 with 3 Harness
Clamps.

(58) Secure the PTC-AC Harness 3 with the Harness


Clamp.
Caution:
Do not remove the Dummy Plug, if the
Dehumidifier Heater Kit is not installed in the
Paper Tray.

(59) Slide the Scanner Unit.

(60) Mount the Dehumidifier Heater onto the


Dehumidifier Heater Bracket.

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(61) Connect the PTC-AC Harness 1 to CN172 on


the RLB PC Board.
(62) Route the PTC-AC Harness 1 through the hole
in the frame as illustrated.
(63) Secure the PTC-AC Harness 1 with 5 Harness
Clamps.

(64) Route the PTC-AC Harness 1 as illustrated.


(65) Secure the PTC-AC Harness 1 with 8 Harness
Clamps.

(66) Route the PTC-AC Harness 1 through the hole


in the frame as illustrated.
(67) Secure the PTC-AC Harness 1 with the Harness
Clamp.

(68) Route the PTC-AC Harness 1 through the hole


in the frame as illustrated.
(69) Secure the PTC-AC Harness 1 with 3 Harness
Clamps.

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(70) Install the Clamp (DZJK000046).


(71) Secure the PTC-AC Harness 1 with the Harness
Bracket and Harness Clamp.
(72) Secure the Harness Bracket with 1 Screw.
Caution:
Trim the excess length of the PTC-AC Harness 1
on the Panel Side.

(73) Remove 8 Screws.


(74) Remove the CCD Cover.

(75) Install the Clamp (DZJK000045).


(76) Install the Dehumidifier Heater Assembly.
(77) Secure the Dehumidifier Heater Assembly with
1 Screw.
(78) Secure the Dehumidifier Heater Assembly with
the Harness Clamp.
(79) Connect the PTC-AC Harness 1 to the
Dehumidifier Heater Assembly.

(80) Route the PTC-AC Harness 2 through the hole


in the frame as illustrated.

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(81) Connect the PTC-AC Harness 2 to PTC-AC


Harness 1.
(82) Secure the PTC-AC Harness 2 with the Harness
Clamp.

(83) Secure the PTC-AC Harness 2 with the Harness


Bracket.
(84) Install the Dehumidifier Heater Assembly.
(85) Secure the Dehumidifier Heater Assembly with
1 Screw.
(86) Connect the PTC-AC Harness 2 to the
Dehumidifier Heater Assembly.

(87) Connect the Harness to Heater Switch Assembly


as illustrated.
(88) Install the Heater Switch Assembly.
(89) Secure the Heater Switch Assembly with 2
Screw.

(90) Cut the Protective Tab on the Right Cover.


(91) Attach the Heater Main Label and Switch Label
to the Right Cover as illustrated.
Note:
Use the Heater Main Label to the desired
language.
(92) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(93) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(94) Reconnect the Telephone Line Cable if it was
disconnected.

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8.16. Installing the Dehumidifier Heater Kit for Paper Tray (DZHP009959)
(Supplied as a Service Part)

8.16.1. Contents
No.
1
2
3
4
5
6
7

Qty.
1
1
1
1
4
2
2

Description
PTC-AC Harness 4
Heater
Heater Bracket
Heater Cover
Clamp
Clamp
Edge Saddle

Part No.
DZFP001642
FFPCP0034
DZJE001205
DZJE001206
DZJK000023
DZJK000067
DZJK000017

Screw

B3X6TTS-RP

Installation Instructions

DZSM000820

Remarks

Note:
1. The part number(s) may differ depending on the Destination.
2. Refer to the Parts List in the Parts Manual.
1

5
2
6

7
8

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8.16.2. Installation
Before installing the Dehumidifier Heater Kit for Paper Tray (DZHP009959), make sure the
Dehumidifier Heater Kit (DZTQ000074) is installed in the unit first.
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

(3) Remove 4 Silver Screws.


(4) Remove the Rear Paper Tray Cover.

(5) Disconnect the Harness on the SPC PC Board


(CN707).
(6) Release the Harness from 2 Harness Clamps
and Edge Saddle.
(7) Route the Harness through a hole on the frame.

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(8) Slide the 1st Paper Tray out of the unit.


(9) Remove 5 Screws.
(10) Separate the 2nd Paper Tray from the machine.
Caution:
The machine weights approximately 93.26 - 98.33
lb (42.3 - 44.6 kg). To prevent injuries, use the
appropriate number of personnel and the proper
equipment to lift or move the machine.

(11) Mount the Heater onto the Heater Bracket.

(12) Install 3 Clamps (DZJK000023) and 1 Edge


Saddle.

(13) Secure the Heater Assembly with 1 Screw.


(14) Install the Heater Assembly.

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(15) Connect the PTC-AC Harness 4 to the Heater


Assembly.
(16) Insert 2 Harness Clamp of the PTC-AC Harness
4 into a pre-drilled hole in the frame.
(17) Secure the PTC-AC Harness 4 with 3 Harness
Clamps and Edge Saddle.

(18) Install the Heater Cover.


(19) Secure the Heater Cover with 2 Screws.

(20) Install 2 Clamps (DZJK000067).


(21) Secure the PTC-AC Harness 4 with the Harness
Clamp.
For a 2-Paper Tray Configuration, skip to Step
(54).

(22) Remove 4 Silver Screws.


(23) Remove the Rear Paper Tray Cover.

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(24) Disconnect the Harness on the CST2 PC Board


(CN772).
(25) Release the Harness from the Edge Saddle.
(26) Route the Harness through a hole on the frame.

(27) Slide the 2nd Paper Tray out of the unit.


(28) Remove 5 Screws.
(29) Separate the 3rd Paper Tray from the 2nd
Paper Tray.
(30) Install the Heater, refer to Steps (11) - (21).
For a 3-Paper Tray Configuration, skip to Step
(47).

(31) Remove 4 Silver Screws.


(32) Remove the Rear Paper Tray Cover.

(33) Disconnect the Harness on the CST3 PC Board


(CN808).
(34) Release the Harness from the Edge Saddle.
(35) Route the Harness through a hole on the frame.

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(36) Slide the 3rd Paper Tray out of the unit.


(37) Remove 5 Screws.
(38) Separate the 4th Paper Tray from the 3rd Paper
Tray.
(39) Install the Heater, refer to Steps (11) - (21).
(40) Replace the 3rd Paper Tray Unit onto the 4th
Paper Tray Unit.
(41) Secure the 3rd Paper Tray Unit with 5 Screws
(XTW3+6LFJ, XTB3+8GFJ).

(42) Remove the Dummy Plug.


(43) Install 1 Edge Saddle.

(44) Route the PTC-AC Harness 4 through the hole


in the frame as illustrated.
(45) Connect the PTC-AC Harness 4.
(46) Secure the PTC-AC Harness 4 with the Harness
Clamp and Edge Saddle.

(47) Place the 2nd Paper Tray Unit onto the 3rd
Paper Tray Unit.
(48) Secure the 2nd Paper Tray Unit with 5 Screws
(XTW3+6LFJ, XTB3+8GFJ).

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(49) Remove the Dummy Plug.


(50) Install 1 Edge Saddle.

(51) Route the PTC-AC Harness 4 through the hole


in the frame as illustrated.
(52) Connect the PTC-AC Harness 4.
(53) Secure the PTC-AC Harness 4 with the Harness
Clamp and Edge Saddle.

(54) Place the machine onto the 2nd Paper Tray


Unit.
Caution:
The machine weights approximately 93.26 - 98.33
lb (42.3 - 44.6 kg). To prevent injuries, use the
appropriate number of personnel and the proper
equipment to lift or move the machine.
(55) Secure the machine with 5 Screws
(XTW3+6LFJ, XTB3+8GFJ).

(56) Remove 1 Screw.


(57) Remove the Bracket.

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(58) Remove the Dummy Plug.


(59) Install 1 Clamp (DZJK000023) and 1 Edge
Saddle.

(60) Route the PTC-AC Harness 4 through the hole


in the frame as illustrated.
(61) Connect the PTC-AC Harness 4.
(62) Secure the PTC-AC Harness 4 with the Harness
Clamp and Edge Saddle.
(63) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(64) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(65) Reconnect the Telephone Line Cable if it was
disconnected.

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8.17. Installing the Mechanical Counter (DZTK000002)


(Supplied as a Service Part)

8.17.1. Contents
Qty.
1

Description
Mechanical Counter

Remarks

Note:
Refer to the Parts Manual for Part Number(s), Packing, and Accessories detail.

8.17.2. Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Open the Left Cover.
(2) Open the Front Cover.

(3) Remove the Toner Waste Container.

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(4) Remove the Toner Bottle.


Caution:
Do Not install the Toner Bottle before installing
the Process Unit first. If the Toner Bottle is installed
and turned to the "Locked" position without the
Process Unit, the Toner will spill inside the
machine.

(5) Remove 1 Screw.


(6) Remove the Connector Cover.

(7) Loosen 1 Screw.


(8) Disconnect the Harness.

(9) Remove the Process Unit.


Caution:
To prevent damage to the Process Unit, ensure
that the Left Cover is still open before removing
the Process Unit out of the machine.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
Caution:
The OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight or bright light.
Even if it is a fluorescent lamp, approx.1000 lm/m2
(1000 lx).

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(10) Slide the 1st Paper Tray out of the unit.


(11) Remove 2 Screws.
(12) Remove the Front Cover 1.

(13) Remove 4 Silver Screws.


(14) Remove the Right Cover.
(15) Remove the Inner Cover.

(16) Remove 6 Screws.


(17) Remove the PS Cover.
Note:
When reinstalling the PS Cover, ensure that the
PS Cover is installed into the Ground Plate as
illustrated.

(18) Install the Mechanical Counter to the machine.

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(19) Connect the MC Harness to the Mechanical


Counter.

(20) Cut the Protective Tab on the Front Cover 1.


(21) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(22) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(23) Reconnect the Telephone Line Cable if it was
disconnected.

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8.18. Installing the Key Counter Harness Kit (DA-KH180)


8.18.1. Contents
Note:
The Key Counter is sold separately.
Qty.
1
1
1
1
1
3

Description

Part No.
DZFP001902
DZJB000463
PJUIC0218Z
PJUIC0219Z
PJUIC0221Z
DZJK000070

KEY Harness
Counter Guide
Key Counter Base
Key Counter Cover
Key Counter Front Cover
Clamp

Screw

XTB3+6FFJ-RP

Screw

XTW3+6LFJ

Screw

XSB4+10FJ

Installation Instructions

Remarks

DZSM000825 This document

Note:
1. The part number(s) may differ depending on the Destination.
2. Refer to the Parts List in the Parts Manual.

8.18.2. Installation
CAUTION!
Turn the Power Switch on the Right Side of the machine to the OFF position, and then
unplug the AC Power Cord before beginning installation. (During a Lightning Storm, to
prevent electrocution disconnect the Telephone Line Cable first before unplugging the
AC Power Cord, if the Fax Option is installed.)
(1) Remove 10 Screws.
(2) Remove the Rear Cover.

(3) Open the Left Cover.


(4) Remove 2 Silver Screws.
(5) Remove the Left Scanner Cover.
(6) Remove 2 Shoulder Silver Screws.
(7) Remove the Right Scanner Cover.
(8) Remove 2 Silver Screws.
(9) Remove the Rear Scanner Cover.

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(10) Open the Front Cover.


(11) Remove the Toner Waste Container.

(12) Remove the Toner Bottle.


Caution:
Do Not install the Toner Bottle before installing
the Process Unit first. If the Toner Bottle is installed
and turned to the "Locked" position without the
Process Unit, the Toner will spill inside the
machine.

(13) Remove 1 Screw.


(14) Remove the Connector Cover.

(15) Loosen 1 Screw.


(16) Disconnect the Harness.

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(17) Remove the Process Unit.


Caution:
To prevent damage to the Process Unit, ensure
that the Left Cover is still open before removing
the Process Unit out of the machine.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.
Caution:
The OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight or bright light.
Even if it is a fluorescent lamp, approx.1000 lm/m2
(1000 lx).
(18) Slide the 1st Paper Tray out of the unit.
(19) Remove 2 Screws.
(20) Remove the Front Cover 1.

(21) Remove 4 Silver Screws.


(22) Remove the Right Cover.

(23) Install the Counter Guide.


(24) Secure the Counter Guide with 2 Screws
(XTW3+6LFJ).

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(25) Connect the KEY Harness to CN726 on the


SPC PC Board.

(26) Install 3 Clamps.


(27) Secure the KEY Harness with 4 Harness
Clamps and 1 Edge Saddle.

(28) Cut the Protective Tab on the Right Cover.

(29) Reinstall the Right Cover.


Caution:
Route the KEY Harness through the hole on the
Right Cover.

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(30) Install the Protective Tab that was cut Step (28).

(31) Install the Key Counter Base.


Caution:
Route the KEY Harness through the hole on the
Key Counter Base.
(32) Secure the KEy Counter Base with 2 Screws
(XSB4+10FJ).

(33) Insert the Harness Clamp into the pre-drilled


hole in the Key Counter Base (from underneath).

(34) Install the Key Counter.


(35) Secure the Key Counter with 2 Screws
(XTB3+6FFJ-RP).

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(36) Connect the Key Counter Harness to the KEY


Harness.

(37) Install the Key Counter Cover.


(38) Secure the Key Counter Cover with 4 Screws
(XTB3+6FFJ-RP).
(39) Proceed with the installation of other options.
If finished, reinstall all Harnesses and Covers.
(40) Plug the AC Power Cord and turn the Power
Switch on the Right Side of the machine to the
ON position.
(41) Reconnect the Telephone Line Cable if it was
disconnected.
Note:
If you are not installing the Key Counter at this
time, cover the opening with the Key Counter
Front Cover and secure it with 4 Screws
(XTB3+6FFJ-RP).

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8.19. Replacing the OPC Drum


Note:
To avoid Toner spill in the machine, follow the steps below before removing the Process Unit.
1. Press "FUNCTION" and "1 SIDED COPY" keys simultaneously.
2. The LCD shows Please wait... for approx. 5 sec. Then it will be ready.
(1) Open the Left Cover.
(2) Open the Front Cover.

(3) Remove the Toner Waste Container.

(4) Remove the Toner Bottle.


Caution:
Do Not install the Toner Bottle before installing
the Process Unit first. If the Toner Bottle is installed
and turned to the "Locked" position without the
Process Unit, the Toner will spill inside the
machine.

(5) Remove 1 Screw.


(6) Remove the Connector Cover.

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(7) Loosen 1 Screw.


(8) Disconnect the Harness.

(9) Remove the Process Unit.


Caution:
To prevent damage to the Process Unit, ensure
that the Left Cover is still open before removing
the Process Unit out of the machine.

(10) Unhook 2 Springs.


(11) Disconnect the Harness.

(12) Turn the OPC Drum Assembly in the direction


of the arrow and remove.
Caution:
Exercise caution not to scratch the surface of the
OPC Drum (Green), and not to touch it with bare
hands.

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(13) Remove the OPC Drum Shaft Holder


Assembly.

(14) Remove the Roller Spacer.


(15) Lift the OPC Drum, holding the left side where
the OPC Drum Shaft Holder Assembly was
installed.

(16) Ensure that the OPC Drum is fully coated with


the Drum Starting Powder. Apply additional
Drum Starting Powder onto the surface of the
OPC Drum if required.
Note:
Do not touch the surface of the OPC Drum with
bare hands when removing or reinstalling it.
Grease from fingerprints will affect copy quality.
Caution:
The OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight or bright light.
Even if it is a fluorescent lamp, approx.1000 lm/m2
(1000 lx).
(17) Install the new OPC Drum onto the OPC Drum
Shaft Holder.
(18) Insert the OPC Drum Assembly into the Process
Unit.
(19) Reinstall the Process Unit, Toner Bottle and the
Toner Waste Container.
(20) Close the all Covers.
(21) Perform the Copy Service Mode F8-14 (OPC
Counter Starting Point Adjustment) to clear the
OPC Drum Counter.

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9 General Network Information


9.1.
9.1.1.

Network Protocol
OSI Reference Mode

Having a model in mind helps you understand how the pieces of the network puzzle fit together. The most
commonly used model is the Open System Interconnection (OSI) reference model. The OSI model, first
released in 1984 by the International Standards Organization (ISO), provides a useful structure for defining
and describing the various processes underlying networking communications.
The OSI model organizes communication protocols into seven layers. Layer 1, the Physical (Hardware)
layer, consists of protocols that deal with how data is transferred across the transmission media. At the
opposite end, Layer 7, the Application layer, interfaces the network services with the applications (software)
in use on the computer. The five layers in between, Data Link, Network, Transport, Session and
Presentation - perform intermediate communication tasks. In essence the OSI model is a framework that
describes how a function from one computer is transmitted to another computer on the network.

Layer

Name

Function

Application

Presentation

Session

Protocol

SMB
SMTP
FTP
DNS
HTTP
Telnet
etc...

NetBIOS, Windows, Sockets, etc...

TDI

Transport

Network

TCP, UDP

IP, IPX, etc...

TCP/IP
IPX/SPX
Net BEUI
Apple Talk
IP Address etc...
etc...

ODI Driver, NDIS Driver

Datalink

Physical

Router

PPP...
NIC
SW Hub
Repeater
Hub

Ethernet
Token Ring
FDDI
ATM
etc...
RS-232C, X21...

MAC Address

OSI Reference Model and Network Terms

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9.1.2.

Protocol

One reason for the popularity of TCP/IP is that no one vendor owns it, unlike the IPX/SPX, DNA, SNA or
Apple Talk protocol suites, all of which are controlled by specific companies. TCP/IP evolved in response to
input from a wide variety of industry sources. Consequently, it is the most open of the protocol suites and is
supported by the widest variety of vendors. One huge advantage of using TCP/IP is that, it is required for
communication over the Internet, thus the Internet can be used as a communication backbone.
TCP/IP was originally designed by ARPANET (Advanced Research Project Agency) in 1969 for the UNIX
operating system. In early 1980, UNIX 4.2 BSD version was released. For more detailed information, an
RFC (Request for Comment) document is available from the IETF (Internet Engineering Task Force) on the
Internet at http://www.ietf.org/.
The Internet protocols do no map cleanly to the OSI reference model. The model for the Internet protocol
suite has four layers. From the illustration below, you can see the approximate relationship of the layers.

Layer
7
6
5

OSI Reference Model TCP/IP Base


Function
This layer embraces functions of the OSI
Application
Application
Session, Presentation and Application
Presentation
layers. Protocols at this layer provide
Session
network services.
Compares to OSI Transport layer.
Transport
Transport
Enables peer communication between
hosts on the internetwork.
Network
Internet
Corresponds roughly to the OSI Network
layer. Protocols move data between
devices on networks.
Corresponds to the bottom two layers of
Network
Data Link
the OSI model. This correspondence
Interface
enables the TCP/IP protocols to coexist
with existing Data Link and Physical layer
Physical
standards. This layer is concerned with all
aspects of transmitting and receiving data
on the network.

Comparison of the TCP/IP layers to the OSI model

9.1.3.

Cable

For the network transmission media at the Physical layer on the OSI reference model, there are several
cable categories available. Category 5, 8 wire Unshielded Twisted Pair (UTP) cable is commonly used.
Shielded Twisted Pair cables are also available. The Impedance for the STP / UTP Ethernet cable is 100 .
Category 3 is also used for the 10Base-T Ethernet.
Category
1
2
3
4
5

Purpose
Voice grade telephone line
ISDN
10Base-T Token Ring (4M)
Token Ring (16M)
100Base-TX, ATM (155M)

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9.2.
9.2.1.

Layer Functions and Technology


MAC (Media Access Control)

The MAC address is burnt into each network card for establishing addresses for nodes on the network.
These addresses are hexadecimal in nature and are unique for each card. The First three bytes from the
left end identify the manufacturers code that must be approved by IEEE (Institute of Electrical and
Electronics Engineers). The Remaining three bytes on the right half should be kept in a unique manner.
For Ethernet connections, multiple stations share the topology, therefore, the identification packet from
each station should be unique.

XXXXXX XXXXXX
Unique value
Manufacturer ID
PCC : 080023
9.2.2.

Network Control

CSMA/CD (Carrier Sense Multiple Access with Collision Detection) If a node is trying to make a link to the
network, transmission from another station is prohibited and halted until the data transfer is completed and
the link is off. CSMA/CD and Token Passing are typical techniques used to control the connection.
The General sequence is as follows:
Wait for the next available timing to send,
Send out a frame,
Perform collision sensing simultaneously,
Retry to send the same frame up to 16 times if necessary.
(Sequence goes by a binary exponential back-off algorithm to avoid periodical incident)
802.3 (Ethernet) Frame Format

Least significant bit


Most significant bit
Pre-amble Destination MAC address Source MAC address Data type Data
FCS
6 byte
8 byte
6 byte
2 byte
46 1500 byte 4 byte
Destination MAC address: 6 byte (uni-cast or broadcast)
If all "1" on 6 byte (FF-FF-FF-FF-FF-FF) means broadcast frame, it is detected by an applicable node,
it must be passed to the upper layer.
Also, if the destination MAC address is not matched with that node, the frame is discarded at that node
immediately.
Token Passing
Token passing utilizes a frame called a token, which circulates around the network. A computer that needs
to transmit must wait until it receives the token, at which time the computer is permitted to transmit.
When the computer is done transmitting, it passes the token frame to the next station on the network.
The first station that is powered up on a token-ring network automatically becomes the active monitor
station. Its responsibility is to announce itself to the next active downstream station as the active monitor
station and request that station to announce itself to its next active downstream station. After each station
announces itself to its next active downstream neighbor, the announcing station becomes the nearest active
upstream neighbor (NAUN) to the downstream station. After each station becomes aware of its NAUN, the
beaconing process continues every seven seconds.

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A computer in the ring captures the token, if it has data to transmit, it holds the token and transmits a data
frame. This data frame is passed to each computer in the ring, which checks whether it is the intended
recipient of the frame.
When the frame reaches the destination address, the destination PC copies the frame to a receive buffer,
updates the frame status field of the data frame and puts the frame back on the ring. When the computer
that originally sent the frame receives it back from the ring, it acknowledges a successful transmission,
takes the frame off the ring, and places the token back on the ring.
Token Frame indicates that the network is available for transmission.
Data Frame indicates that the network is busy processing a transmission.
Token Frame Format

Most significant bit


Least significant bit
Start De-limiter (SFD) P P P S M R R R End De-limiter (ED)
1 byte
1 byte
P: priority
S: Status
0 = Token Frame
1 = Data Frame
R: Reserved
Data Frame Format

Most significant bit


SFD
Access Frame
1 byte Control control
1 byte 1 byte

Destination Source
Data
MAC
MAC
6 or 2 byte 6 or 2 byte

Least significant bit


FCS
ED
Frame
4 byte 1 byte Status
1 byte

Data: Max 4429 byte (4M)


Max 17779 (16M)
There are several different bit types assigned for Frame Status. For example, 1 and 5 bit indicates that the
token has been read, 2 and 6 bit indicates that the frame has been copied by another station. Thus, we can
confirm whether the Data Frame was delivered.

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9.2.3.

Ethernet

Ethernet is a very popular local area network architecture based on the CSMA/CD access method. The
original ethernet specification was the basis for the IEEE 802.3 specifications. Typically, ethernet networks
can use a bus physical topology, although, many varieties of ethernet such as 10Base-T uses a star
physical topology and a bus logical topology. (Microsoft uses the term "star bus topology" to describe
10Base-T)

10Base-5

Speed (bps) Topology


Cable Type
10M
Bus
Yellow cable

10Base-T
10M
100Base-TX 100M

Star
Star

Max Length
500 m (1640 ft)

Twisted Pair (Cat. 3, 4, 5) 100 m (328 ft)


Twisted Pair (Cat. 5)
100 m (328 ft)

802.3 (CSMA/CD) Network Type

Max length (x 100m)


10

BASE

Logical speed
(Mbps)

BASE : baseband (digital)


BROAD: broadband (analog)
10

BASE

T
TP Twisted Pair

hyphen "-" means type of cable


no "-" means max length
Ethernet Configuration

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1
2

TX (+)
TX (-)
RX (+)
RX (-)

TX (+)

TX (-)

RX (+)

RX (-)

Straight Cable

Crossed Cable

Ethernet Cable Pin Configuration


All eight pins on the Ethernet cable are normally wired in this configuration accordingly.
The Electrical level follows the Manchester code configuration.

"1"

"0"
0V

-2.05 V
Out of balance in electrical levels indicates that a collision is occurring in a certain area. To avoid from
further malfunctions, terminating the physical end is required for coaxial cables.
If a collision is detected, transmission is stopped and a maximum of 4.8 usec. of JAM packet is sent.
The node that receives the JAM packet, discards the applicable received data. The maximum timing for
collision detection is called slot time, normally set to 49.9 usec. The interval of 9.6 usec to 10 usec after the
end of transmission frame is reserved for non-transmission period.
There are several merits to Ethernet wiring, the physical connection is easy and flexible for future expansion
due to the star topology.

9.2.4.

Repeater

The main purpose of a repeater is to extend the maximum range for the network cabling. They operate at
the OSI Physical layer, and do not filter or interpret the signal - they merely repeat (regenerate) the signal,
passing all network traffic in all directions.
They perform signal amplitude, delete errors and reschedule the timing. Repeaters also follow the 5-4-3
rule, where no more than 5 network segments connected by 4 repeaters, with no more than 3 of the
segments being populated.
Active Hubs function in part as repeaters (amplify and regenerate network signals), they occasionally are
called multiport repeaters.

9.2.5.

NIC (Network Interface Card)

NIC is an acronym for Network Interface Card, which plugs into a computer and adapts the network
interface to the appropriate standard. ISA, PCI, and PCMCIA cards are all examples of NICs.

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9.3.
9.3.1.

Network Layer
IP Address

An IP address is a set of four numbers, or octets, that can range in value between 0 and 255. Each octet is
separated by a period (i.e. 192.168.31.1). All devices on a network that runs the TCP/IP protocol suite need
a unique IP address. Most machines use a Domain Name, which are easier for people to remember.
The IP addresses are actually broken down into three distinct classes, knows as class A, class B and class
C addresses.
Class A IP addresses contain a number between 1 and 127 before the first dot. In class A address, this first
octet represents the network address, and the last three octets represent the node or host number.
Class B IP addresses can range in value from 128 to 191 for the first octet, but it is the first two octets that
make up the network address, and the last two octets that make up the host ID.
Class C IP addresses can range in value from 192 to 223 for the first octet, and the first three octets make
up the host ID.
There are class D and E addresses as well. For these addresses, the first octet is a number greater than
223. These addresses are not currently available to be used and are reserved for other purposes.
Class A : First octet reserved for the network address
Class B : First two octets reserved for the network address
Class C : First three octets reserved for the network address

Class A 0
Class B 1 0
Class C 1 1 0

Network address represented as


Private networks that do not connect to the Internet (operate internally) allow additional flexibility with IP
addresses. Three classifications are available as shown below:
Class A : 10.0.0.0 - 10.255.255.255
Class B : 172.16.0.0 - 172.31.255.255
Class C : 192.168.0.0 - 192.168.255.255

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9.3.2.

Subnet Mask

A subnet mask defines how sub-segments of a network are treated.

IP
192.168.32.1
Subnet Mask
255.255.255.0

Network
Address
192.168.32.0

1 1 0 0 0 0 0 0 1 0 1 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1
192
168
32
1
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0
255
255
255
0
IP
Subnet Mask

1 1 0 0 0 0 0 0 1 0 1 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0
Network Address Configuration

Global IP
Address
190.0.0.0
255.255.0.0

190.0.3.1
255.255.255.0

190.0.3.2
255.255.255.0

190.0.3.3
255.255.255.0

190.0.2.2
255.255.255.0

190.0.2.3
255.255.255.0

Router
190.0.2.1
255.255.255.0

Note
Upper: IP address
Lower: Subnet mask

190.0.1.1
255.255.255.0

190.0.1.2
255.255.255.0

190.0.1.3
255.255.255.0

Third
Floor

Second
Floor

Ground
Floor

Class B Subnet Outline


For network management purposes, special IP addresses are assigned.
1. Host address is set to all 0
2. Host address is set to all 1
Reserved for IP broadcasting to all subnet stations.
3. All 4 octets are set to all 1
IP broadcast of 255.255.255.255 can be passed over the router when the network address is specified.
Normally, this is used for DHCP (Dynamic Host Configuration Protocol) network.
4. All 4 octets are set to all 0
Reserved for default route for non-destination address
5. Most significant bit starting with 127
Reserved for loop back address

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9.3.3.

Internet Protocol

The IP (Internet Protocol) operating at the OSI Network layer, is a connectionless protocol that provides
datagram service, and IP packets are most commonly referred to as IP data grams.
It performs the following typical functions:
1. Identifies the IP address
2. Packet disassembly and reassembly of the IP datagram
3. Routing of the IP address

4 byte
Version

Internet
Header Length

Type Of Service

Total Length

ID
Time To Live

Flags

Fragment Offset
Header Checksum

Protocol
Source Address
Destination Address
Option + Padding (size varies)
Data

IP Datagram
Terms
Version
Internet Header
Length
Type Of Service
ID
Flags
Fragment Offset
Time To Live
Protocol
Header Checksum
Source Address
Destination Address
Option
Padding

Detail
Currently version 4
IP Header field length
Service priority requested by IP Datagram (3 bits are reserved for
precedence)
Identification frame number for upper layer communication
Packet disassembly information
Offset from most significant bit
Decrement the counter until 0 every time packet pass over the router
Upper layer protocol identification number. ie TCP (06h), UDP (11h)
Checksum is used for error checking on the header data
Senders IP Address
Destinations IP Address
When implemented
Fill bit field to add up to 32 bit

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9.3.4.

Router

Routers, operating at the OSI Network layer, organize the large network in terms of logical network
segments. Each network segment is assigned an address so that every packet has both a destination
network address and a destination device address.
Routers are more intelligent than bridges. Not only do routers build tables of network locations, but they
also use algorithms to determine the most efficient path for sending a packet to any given network by
identifying its header information.
These are the typical functions:
1. Routing
This controls the traffic according to a specified routing table.
2. Packet Filtering
This performs the access and security control for specified routing.

access-list permit tcp 192.168.32.0 0.0.0.255 192.168.33.1 0.0.0.0 eq 23


192.168.32/24

PC-A
192.168.32.1/24

192.168.33/24
Router B

PC-C
192.168.33.1/24

PC-B
192.168.32.2/24

OK

PC-D
192.168.33.2/24

OK
permission denied

permission denied
Packet Filtering Sample
3. Address Conversion
NAT (Network Address Translator), This performs conversion of a single global IP Address from/to
single private IP Address.
4. IP Masquerade:
This performs a conversion of single global IP Address from/to multiple private IP Address.
At the same time the port number is automatically assigned.
Occasionally, the conversion creates a bottleneck in the network overhead. For a typical solution, PIX
(Private address Internet address exchange) is available from Cisco, which is a well-known
manufacturer.
5. Designated Reply
These are reply that keep a connection alive by responding with a signal periodically.
Watch Dog in IPX/SPX, TCP/IP in TCP, and Net BT (NetBIOS on TCP/IP) in Windows NT are all well
known techniques to keep a live connection.

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9.4.
9.4.1.

Transport Layer
TCP (Transmission Control Protocol)

The TCP (Transmission Control Protocol) is an internetwork connection-oriented protocol that corresponds
to the OSI Transport layer. TCP provides full-duplex, end-to-end connections. When the end-to-end
communication acknowledgement is not required, the UDP (User Datagram Protocol) can be substituted for
the TCP at the Transport (host-to-host) level. TCP and UDP operate at the same layer.
The UDP is a connectionless oriented protocol.

IP Datagram
TCP segment

TCP Header
(20 byte)

IP Header
(20 byte)

Application Data
(vary)

TCP Segment in IP Datagram


Source Port (2 byte)
Destination Port (2 byte)
Sequence Number (4 byte)
Acknowledgment Number (4 byte)
Header Length
(4 bit)

Reserved
(6 bit)

Control Flag
(6 bit)

Checksum (2 byte)
Option

Window (6 byte)
Urgent Pointer (2 byte)
PAD

Data (Segment)

TCP Segment Outline

TCP Header Monitoring Sample

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Client

SYN, Se

quential

No.=453

8970

Increments No. sequentially

8971
No.=453
K
00
C
A
,
K
AC
9194240
1
.=
o
N
l
quentia
SYN, Se
ACK, AC
K

Panasonic
Device

No.=191

9724001

Server

TCP 3 Handshake General Flowchart

The client generates random sequential numbers initially and sends them to the server. The initial
sequential numbers are synchronized with the clock and increments the counter every 4 msec.
The Server responds with an acknowledgement that increments the initial sequential number by one. The
ACK bit number is also changed to a "1" value. The "SYN" can have and identical "ACK" response for each
packet, thus, the server and the client can establish a connection.

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9.5.
9.5.1.

Upper Layer
DNS (Domain Name System)

The DNS (Domain Name System) protocol provides host name and IP address resolution as a service to
client applications. DNS servers enable humans to use logical node names, utilizing a fully qualified domain
name structure, to access network resources.
Domain Names are comprised of 2 or more parts, separated by dots. The part on the left is the most
specific, and the part on the right is the most general. A given device may have more than one Domain
Name but a given Domain Name points to only one device. For example, the Domain Names below:
Panasonic.com
Mail.panasonic.com
ifax.panasonic.com
can all refer to the same device, but each domain name can refer to no more than one device.
Usually, all of the devices on a given network will have the same right-hand portion of their Domain Names
(i.e. panasonic.com in the examples above). It is also possible for a Domain Name to exist but not be
connected to an actual device.
This is often done so that a group or business can have an Internet email address without having to
establish a real Internet site. In these cases, some real Internet machine must handle the email on behalf of
the listed Domain Name.
Specification for this name system follows this basic guideline.
The name must be separated by dots and must start with ASCII code.
Only Alpha numeric and hyphen are available.
Up to 63 characters maximum, separated by dots.
Up to 255 characters maximum, including all dots.
Capital letters and small letters are not identical. (Case Sensitive.)

DNS Server (root)


DNS Server (jp)

3
2
1

Panasonic
Device

5
6

10
8
DNS Server
(panasonic.com)

DNS Server (co.jp)

DNS Server Mail Server


mlsv.panafax.co.jp
(panafax.co.jp)
domain

DNS Name Resolution Sample


The advantage of using a DNS server over a host lookup table, for host name resolution, is to avoid the
need for a single centralized clearinghouse for all names. The authority for this information can be
delegated to different organizations on the network responsible for it.
There are at least 10 Root DNS servers installed all over the world.

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The Name resolution flow is shown in the illustration above and follows the sequence below:
1. Query the local DNS Server.
2. Query the root DNS Server because the domain belongs to a destination outside of the company.
3. The Com root DNS Server sends the query to the jp root DNS Server.
4. The procedure repeats until a final name resolution is available.
5. The panafax.co.jp server responds with an IP address for the query name.
6. Finally, the name resolution is completed and the destination IP address is determined.
All DNS servers makes an effort to resolve the query name with an IP address, however, a response is not
always sent out every time. Once a name resolution is completed, the information from the DNS Server IP
address table is kept in cache memory at each DNS server in accordance with a minimum TTL (Time To
Live) of SOA (Start Of Authority) record. There are two types of Name Servers, Primary and Secondary
Name Server.

9.5.2.

Primary Name Server

A primary server has the original copy of a zone file. Any changes made to the zone file are made to the
copy on the primary server. When a primary server receives a query about a host name in its own zone,
it retrieves the host resolution locally from its own zone files.

9.5.3.

Secondary Name Server

A secondary server gets a copy of zone files from another server. This zone file is a read-only copy of the
original file from the primary server. Any changes made to the zone file are made at the primary server, then
the changes are copied down to the secondary server through a zone transfer. Multiple secondary servers
in a domain improves performance.

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9.5.4.

SOA (Start of Authority) Record

Each database file starts with a Start of Authority (SOA) record for the file. This record specifies the zone's
primary server, the server that maintains the read/write copy of the file. The syntax of this record is as
follows:
IN SOA <source host><contact email><serial No.><refresh time><retry time><expiration time><TTL>
An example of the syntax is shown below:
;
; File:
db.127.0.0 file
; Purpose: This file establishes the identity of this DNS.
;
SOA stands for 'start of authority' and sets the
;
default parameters for information this DNS is
;
authorized for:
;
@
IN SOA
nwr42.rdmg.pcc.co.jp. hostmaster.rdmg.pcc.co.jp. (
951213
; serial number
43200
; refresh every 12 hours
; retry after 2 hours
7200
1209600 ; expire after 2 weeks
172800) ; default ttl is 2 days
;
IN NS
nwr42.rdmg.pcc.co.jp.
1
IN PTR
localhost.rdmg.pcc.co.jp.
;

SOA Record (Bind 4.9.5 for NT) in "db.127.0.0" file


The "@" symbol in this example indicates the local server; "IN" indicates an Internet record. The FQDN for
the name server NWR18 must end in a period. Note that the email address for the administrator must have
a period instead of the "@" symbol. Also, if the SOA record is on more than one line, an open parenthesis
must end the first line, and a close parenthesis must end the last line.
The following list explains the other parameters:
* Source host: The name of the host that has the read/write copy of the zone file.
* Contact email: The Internet email address of the person who maintains this file. This address must be
expressed with a period instead of the "@" that is usually found in email addresses (i.e.
hostmaster.rdmg.mgcs.mei.co.jp instead of hostmaster@rdmg.mgcs.mei.co.jp).
* Serial number: A version number for the zone file. This number should be changed each time the zone
file changes, it changes automatically if you use DNS Manager to change the zone file.
* Refresh time: The time, in seconds, that a secondary server waits before checking the master server for
changes to the database file. If the file has changed, the secondary server requests a zone transfer.
* Retry time: The time, in seconds, that a secondary server waits before trying again if a zone transfer fails.
* Expiration time: The time, in seconds, that a secondary server keeps trying to transfer a zone. After the
expiration time passes, the old zone information is deleted.
* TTL: The time, in seconds, that a server can cache resource records from this database file. The TTL is
sent as part of the response for any queries that are answered from this database file. An individual
resource record can have a TT: that overrides this value.

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9.5.5.

A (Address) Record

The A (Address) Record, lists the addresses for a given machine. The name field is the machines name
and the address is the network address. There should be one A record for each address on the machine.

; BIND version named 4.9.5-Rel+-Monday-dd-Month-yy


; BIND version GregSchueman-LarryKahn-VirajBais
; zone ' rdmg.pcc.co.jp' last serial 720
; from 133.185.245.7 at Sun Mmm dd:11:35 yyyy
$ORIGIN pcc.co.jp.
rdmg
IN
SOA
nwmgr.pcc.co.jp. postmaster.rdmg.pcc.co.jp. (
721 10800 3600 604800 86400 )
IN
NS
nwmgr.pcc.co.jp.
IN
MX
10 mlsv2.rdmg.pcc.co.jp.
$ORIGIN rdmg.pcc.co.jp.
ifax-gz03
IN
A
172.21.94.216
qmc-cco1
IN
A
133.185.254.212
ifaxos01
IN
A
172.21.97.26
ifpdyna
IN
A
202.244.202.29

A Record (Bind 4.9.5 for NT) in "db zone.info" file

9.5.6.

PTR (Pointer) Record

Pointer records are the reverse-lookup file entries that enable IP addresses to be resolved to host names.
DNS is used to resolve host names to IP addresses, so the opposite process is called reverse lookup.
They specify the IP address in reverse order (like a DNS name, with the most specific information first) and
then corresponding host name. The files are named according to the class of network, but with the octets in
reverse order. The syntax for a PTR record is shown below:
<ip reverse domain name> IN PTR <host name>

1
;

IN NS
IN PTR

nwr42.rdmg.pcc.co.jp.
localhost.rdmg.pcc.co.jp.

PTR record (Bind 4.9.5 for NT) in "db.127.0.0" file.


9.5.7.

CNAME (Canonical Name) Record

The CNAME (or canonical name) record is an alias (nickname), enabling you to specify more than one
name for each IP address. The syntax of a CNAME is shown below:
<alias name> CNAME <host name>
Using CNAME records, you can combine an FTP and a Web server on the same host. Nicknames are
useful when a well-known host changes its name. In this case, its usually a good idea to have a CNAME
record so people still using the old name, will get to the right place.

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9.5.8.

NS (Name Server) Record

The Name Server record specifies the other name servers for a domain. The syntax for a name server
record is shown below:
<domain> IN NS <nameserver host>
An example of a name server record follows below:
@ IN NS nwmgr.pcc.co.jp
The "@" symbol indicates the local domain. The server "nwmgr" in the domain "pcc.co.jp" is the name
server.

9.5.9.

MX (Mail Exchange) Record

The Mail Exchange (MX) record specifies the name of the host that processes mail for this domain. If you
list multiple mail servers, you can set a preference number (value) that specifies the order in which the mail
server should be used. Note that lower values indicate higher precedence, and that mailers are supposed
to randomize same-value MX hosts so as to distribute the load evenly if values are equal. If the first
preferred mail server does not respond, the second one is contacted, and so on.
If you want a host to receive its own mail, you should create an MX record for your host's name, pointing at
your host's name. The syntax of this record is shown below:
<domain> IN MX <preference> <mailserver host>
For a more detail, please refer to RFC974 document at URL http://www.ietf.org/.

9.5.10. Reverse Lookup


This is a special domain for allowing address to name mapping. As Internet host addresses do not fall
within domain boundaries, this special domain was formed to allow inverse mapping. The IN-ADDR.ARPA
domain has four labels preceding it. These labels correspond to the 4 octets of an Internet address. All four
octets must be specified even if an octet contains zero. The Internet address 128.32.0.4 is located in the
domain 4.0.32.128.IN-ADDR.ARPA. This reversal of the address is awkward to read but allows for the
natural grouping of hosts in a network.

9.5.11.

Forwarding

A Slave Server is a server that always forwards queries it cannot satisfy from its cache, to a fixed list of
forwarding servers instead of interacting with the name servers for the root and other domains. The queries
to the forwarding servers are recursive queries. There may be one or more forwarding servers, and they are
tried in turn until the list is exhausted. A Slave and forwarder configuration is typically used when you do not
wish all the servers at a given site to interact with the rest of the Internet servers. A typical scenario would
involve a number of workstations and a departmental timesharing machine with Internet access. The
workstations might be administratively prohibited from having Internet access. To give the workstations the
appearance of access to the Internet domain system, the workstations could be Slave servers to the
timesharing machine, which would forward the queries and interact with other name servers to resolve the
query before returning the answer. An added benefit of using the forwarding feature is that the central
machine develops a much more complete cache of information that all the workstations can take advantage
of. The use of Slave mode and forwarding is discussed further under the description of the named bootfile
commands.
There is no prohibition against declaring a server to be a slave even though it has primary and/or secondary
zones as well; the effect will still be that anything in the local server's cache or zones will be answered, and
anything else will be forwarded using the forwarders list.
For more detail, please refer to published book (i.e. DNS and BIND etc) provided from O' Reilly &
Associates, Inc.
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9.6.

SMTP (Simple Mail Transfer Protocol)

The objective of Simple Mail Transfer Protocol (SMTP) is to transfer mail reliably and efficiently.
SMTP is independent of the particular transmission subsystem and requires only a reliable ordered data
stream channel.
The SMTP design is based on the following model of communication: as the result of a user mail request,
the sender-SMTP establishes a two-way transmission channel to a receiver-SMTP. The receiver-SMTP
may be either the ultimate destination or an intermediate. SMTP commands are generated by the senderSMTP and sent to the receiver-SMTP. SMTP replies are sent from the receiver-SMTP to the sender-SMTP
in response to the commands. Once the transmission channel is established, the SMTP-sender sends a
MAIL command indicating the sender of the mail. If the SMTP-receiver can accept mail it responds with an
OK reply.
The SMTP-sender then sends a RCPT command identifying a recipient of the mail. If the SMTP-receiver
can accept mail for that recipient it responds with an OK reply, if not, it responds with a reply rejecting that
recipient (but not the whole mail transaction). The SMTP-sender and SMTP-receiver may negotiate several
recipients. When the recipients have been negotiated the SMTP-sender sends the mail data, terminating
with a special sequence. If the SMTP-receiver successfully processes the mail data it responds with an OK
reply. The dialog is purposely lock-step, one-at-a-time. For more detail, please refer to the URL http://
www.imc.org/rfc821

SMTP Server

PC

Internet

PC

POP Server

DNS Server
SMTP

POP 3

Internet Mail Sending and Receiving

9.6.1.

Mail Header Sample


Received: from nwr35
by labo.pcc.com (8.9.3/3.7W-RDMG) with SMTP id PAA09157
for <freeport@labo.pcc.com>; Sun, dd Mmm yyyy 15:04:48 +0900 (JST)
Date: Sun, dd Mmm yyyy 15:04:48 +0900 (JST)
Message-Id: <199908200604.PAA09157@mlsv2.labo.pcc.com>
Mime-Version: 1.0
X-Mailer: Internet FAX, Panasonic
From: "Panasonic" <ifax98-us@labo.pcc.com>
Subject: IMAGE from Internet FAX
To: freeport@labo.pcc.com
Content-Type: multipart/mixed; boundary="+-+-+-Panasonic-+-+-+"
X-UIDL: 8f32e4b1d691fdfc28daa812d913f572

Delivery route
Message ID

Content-Type

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9.7.
9.7.1.

ITU T.37 and RFC2305


Mode of Operation

The Unit conforms to the ITU T.37 standards and RFC2305. This Internet store and forward facsimile uses
approved IETF protocols for posting, relaying and delivery of documents. It requires no changes to Internet
standards or to ITU Facsimile Recommendations.
Store and forward facsimiles may operate in one of two modes.
Communicating in the Simple Mode as defined below provides inter operability. All terminals conforming to
this recommendation and capable of reception must be able to receive in Simple Mode. It is recommended
that terminals conforming to this recommendation and capable of transmitting should, as a minimum, be
capable of transmitting in Simple Mode.
Simple Mode supports the transfer of image data. Capability exchange and confirmation of receipt are not
required for Simple Mode but may be provided using optional email functions outside the scope of this
recommendation.

9.7.2.

Implementation Requirements for T.37 Simple Mode Table


Sender

Required
Strongly
Recommended
Optional

Send data as a single MIME multi-page TIFF Profile S file


Provide notice in case of local transmission problem
Provide a return address of an Internet email receiver which is MIME
compliant
Include Message-ID
Use Base 64 encoding for image data
Use other TIFF Profiles if it has prior knowledge that such profiles are
supported by the receiver
Provide notice on receipt of DSN or other notifications
Receiver

Required

Optional

Be MIME compliant except that it is not required to offer to place


MIME attachment in a file and may print a received file rather than
display
Be capable of processing multiple MIME TIFF Profile S image files
within a single message
Provide notice in case of reception or processing problems
Use other TIFF Profiles

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Offramp Gateway (when implemented)

Required

Strongly
Recommended
Optional

9.7.3.

Be SMTP compliant
Provide delivery failure notification
Be able to process PSTN/FAX email address
Comply with the relevant ITU Recommendations relating to facsimile
transmission
Attempt to relay authorized email to the corresponding G3 facsimile
terminals
Ensure DSN for delivery failure notification
Use DSN for delivery failure notification
Use an approved mailbox access protocol when serving multiple
users
Translate image data into a format acceptable by the receiving G3
facsimile terminal
Use a mailbox access protocol when serving a single mail recipient

Definitions and Abbreviations


IETF
RFC
MIME
POP3
SMTP
DSN
MDN
TIFF
IFD
Offramp
gateway
Mailstore
Notice

Internet Engineering Task Force


Request For Comment
Multipurpose Internet Mail Extensions
Post Office Protocol version 3
Simple Mail Transfer Protocol
Delivery Status Notification
Message Disposition Notification
Tagged Image File Format
TIFF Image File Directory
Equipment capable of receiving email and relaying to one or more G3/
G4 facsimile terminals
Equipment capable of receiving email and storing it for retrievals by
receiver
Provision of status information to the originator or recipient in a
manner to be determined by the device
RFC reference http://www.imc.org/ietf-fax/

File Format for Internet Fax


Tag Image File Format (TIFF) Image/TIFF MIME Subtype Registration
Minimal PSTN address format in Internet Mail
Minimal FAX address format in Internet Mail
A simple Mode of Facsimile Using Internet Mail
Tag Image File Format (TIFF)-F Profile for Facsimile

RFC2301
RFC2302
RFC2303
RFC2304
RFC2305
RFC2306

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9.7.4.

File Format for Internet Fax

Sending Internet Fax devices must be able to write minimum set TIFF files, according to the rules for
creating minimum set TIFF files defined in TIFF for Facsimile (the S profile) [RFC2301], which is also
compatible with the specification for the minimum subset of TIFF-F in [RFC2306]. Receiving Internet Fax
devices MUST be able to read minimum set TIFF files.
The Following tree diagram shows the relationship among profiles and between profiles and coding
methods.

S (MH)
Color

B/W

J
(JBIG)

C (JPEG)
F
(MMR, MR)

L (JPEG)

M (MRC)

MRC: Mixed Raster Content


A profile is based on a collection of ITU-T facsimile coding methods.
Class
S
F
J
C
L

Color
B/W
B/W
B/W
Color
Color

Color

Coding Method
MH
MMR, MR
JBIG
JPEG (lossy)
JPEG (lossless,
grayscale)
Mixed Raster
Content

Remarks
Internet Fax minimal set
Internet Fax full mode
Internet Fax mixed mode
Color minimal set
One bit per color, palletized color image, continuous
tone color and grayscale images
Multiple coders and resolution within a page

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9.7.5.

Minimal Set

The minimum interchange set of TIFF fields that must be supported by all implementations in order to
assure that some form of an image, albeit black-and-white, can be interchanged.
The table below summarizes the TIFF fields that comprise the minimal interchange set for black-and-white
facsimile. The Baseline and Extenuation fields and fields values must be supported by all implementations.
Baseline Fields
Bits Per Sample
Compression
Fill Order
Image Width
Image Length
New Sub File Type
Page Number
Photometric Interpretation
Resolution Unit
Rows Per Strip
Samples Per Pixel
Strip Byte Counts
Strip Offsets
X Resolution
Y Resolution
Extensions Fields
T4 Options

9.7.6.

Values
1
3:1 dimension MH coding set T4 Options = 0 or 4
Least significant bit first
1728 (A-4)
N: total number of scan lines in image
2: Bit 1 identifies single page of a multi-page document
N, m: page number n followed by total page count m
0: pixel value 1 means black
2: inch
Number of scan lines per strip = Image length, with one strip
1
Number of byte in TIFF strip
Offsets from beginnings of file to single TIFF strip
204, 200 (pixels/inch)
98, 196, 100, 200 (pixels/inch)
0: MH coding, EOLs not byte aligned; 4: MH coding, EOLs
byte aligned

Addressing

A simple method of encoding PSTN addresses in the local-part of Internet email addresses, along with an
extension mechanism to allow encoding of additional standard attributes needed for email gateway to
PSTN-based services.

(1) Offramp

FAX= +12125551212@ panafax.com


Global-phone
Service selector

Domain

(2) Sub address

FAX= +3940 / T33S=183 @ faxworld.org


Sub address
Selector
Global-phone
Service selector

(3) Others

VOICE = +3940183@ panafax.com


Global-phone
Service selector

Domain

Domain

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Note:
For RFC2305, a PSTN address in an email address should follow the above style. The key words
MUST, MUST NOT, REQUIRED, SHALL, SHALL NOT, SHOULD, SHOULD NOT,
RECOMMENDED, MAY, and OPTIONAL in this document are to be interpreted as described in
RFC 2119. URL http://www.imc.org/rfc2119
1. MUST
This word, or the terms REQUIRED or SHALL, means that the definition is an absolute requirement
of the specification.
2. MUST NOT
This phrase, or the phrase SHALL NOT, means that the definition is an absolute prohibition of the
specification.
3. SHOULD
These words, or the adjective RECOMMENDED, means that there may exist valid reasons in
particular circumstances to ignore a particular item, but the full implications must be understood and
carefully weighed before choosing a different course.
4. SHOULD NOT
This phrase, or the phrase NOT RECOMMENDED means that there may exist valid reasons in
particular circumstances when the particular behavior is acceptable or even useful, but the full
implications should be understood and the case carefully weighed before implementing any behavior
described with this label.

9.7.7.

Coding Example of a TIFF Header, IFD and Image Data


Header
Value Offset

Value Offset

IFD (Page 0)
Long Values
Image Data
(Page 0)
IFD (Page 1)

Long Values
Image Data
(Page 1)

First IFD Offset


Next IFD Offset
Strip Offset

Next IFD Offset


Strip Offset

IFD (Page 2)
File Structure

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Message Header Contents

9.7.8.

Delivery Failure

In the event of relay failure, the sending relay must generate a failure message, which should be in the
format of a DSN.

9.7.9.

Image File Format

The Sending Internet Fax devices MUST be able to write minimum set TIFF files, according to the rules for
creating minimum set TIFF files defined in TIFF for Facsimile (the S profile), which is also compatible with
the specifications for the minimum subset of TIFF-F in F Profile for Facsimile, RFC 2306.
The Receiving Internet Fax devices must be able to read minimum set TIFF files.

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9.8.

Communication Protocols

The set of conventions necessary to achieve facsimile-compatible service covers basic data transport,
document data formats, message (document) addressing, delivery confirmation, and message security.
Protocol supported by the your Panasonic Device is as follows:

SMTP Command & Reply Procedure


SMTP Server
(sv2.labo.pcc.com)

your Panasonic Device


(ef1.labo.pcc.com)
TCP 3 Way
Handshake &
Opening Session
[5 minutes]

Opening TCP Connection (TCP Port No. 25)


220 sv2.labo.pcc.com Service ready

SMTP Command

HELO sv2.labo.pcc.com
250 ef1.labo.pcc.com
MAIL FROM: <xxx@sv2.labo.pcc.com>
[5 minutes]

250 OK
RCPT TO: <yyy@sv2.labo.pcc.com>

[5 minutes]

250 OK
DATA

[2 minutes]

250 Start mail out; end with <CR/LF> . <CR/LF>

DATA BLOCK

DATA BLOCK 1
[3 minutes]
[3 minutes]
DATA BLOCK n
CR/LF . CR/LF
[10 minutes]

Closing

DATA BLOCK 2

250 OK
QUIT
221 sv2.labo.pcc.com Service closing
transmission channel
Closing TCP Connection (TCP Port No. 25)

According to RFC1123, there are two approaches for time-outs in the sender-SMTP:
1. limit the time for each SMTP command separately, or
2. limit the time for the entire SMTP dialogue for a single mail message.
A sender-SMTP SHOULD use option (a), per-command timeouts.Timeouts SHOULD be easily
reconfigurable, preferably without recompiling the SMTP code.
The value of timer [ ] shown above are recommended by RFC1123.

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9.8.1.

Opening and Closing

At the time the transmission channel is opened there is an exchange of commands to ensure that the hosts
are communicating with the hosts they think they are. The following two commands are used in the
transmission channel for opening and closing:
HELO:<SP> <domain> <CRLF>
QUIT:<CRLF>
In the HELO command, the host sending the command identifies itself; the command may be interpreted as
saying, Hello, I am <domain>.

9.8.2.

Mail (MAIL)

This command is used to initiate a mail transaction in which the mail data is delivered to one or more
mailboxes.

9.8.3.

RECIPIENT (RCPT)

This command is used to identify an individual recipient of the mail data; multiple recipients are specified by
multiple uses of this command.

9.8.4.

Data (DATA)

The receiver treats the lines following the command as mail data from the sender. This command causes
the mail data from this command to be appended to the mail data buffer. The mail data may contain any of
the 128 ASCII character codes. The mail data is terminated by a line containing only a period, that is the
character sequence <CRLF>.<CRLF>. This is the end of mail data indication.

9.8.5.

Send

This command is used to initiate a mail transaction in which the mail data is delivered to one or more
terminals. This command is successful if the message is delivered to a terminal.

9.8.6.

Reset (RSET)

This command specifies that the current mail transaction is to be aborted. Any stored sender, recipients,
and mail data must be discarded, and all buffers and state tables cleared. The receiver must send an OK
reply.

9.8.7.

Verify (VRFY)

This command asks the receiver to confirm that the argument identifies a user. If it is a user name, the full
name of the user (if known) and the fully specified mailbox are returned.

9.8.8.

Quit (QUIT)

This command specifies that the receiver must send an OK reply, and then close the transmission channel.

9.8.9.

Reply Codes from SMTP Server

SMTP is independent of the particular transmission subsystem and requires only a reliable ordered data
stream channel. The SMTP design is based on the following model of communication: as the result of a
user mail request, the sender-SMTP establishes a two-way transmission channel to a receiver-SMTP. The
receiver-SMTP may be either the ultimate destination or an intermediate. SMTP commands are generated
by the sender-SMTP and sent to the receiver-SMTP. SMTP replies are sent from the receiver-SMTP to the
sender-SMTP in response to the commands.

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211
220
221
250
251
354
421
450
451
452
500
501
502
503
504
550
551
552
553
554

NUMERIC ORDER LIST OF REPLY CODES


System status or system help reply
<domain> Service ready
<domain> Service closing transmission channel
Requested mail action okay# completed
User not local; will forward to <forward-path>
Start mail input; end with <CRLF>.<CRLF>
<domain> Service not available: closing transmission channel
[This may be a reply to any command if the service knows it must shut down]
Requested mail action not taken: mailbox unavailable
[E.g.# mailbox busy]
Requested action aborted: local error in processing
Requested action not taken: insufficient system storage
Syntax error# command unrecognized
[This may include errors such as command line too long]
Syntax error in parameters or arguments
Command not implemented
Bad sequence of commands
Command parameter not implemented
Requested action not taken: mailbox unavailable
[E.g.# mailbox not found# no access]
User not local; please try <forward-path>
Requested mail action aborted: exceeded storage allocation
Requested action not taken: mailbox name not allowed
[E.g.# mailbox syntax incorrect]
Transaction failed

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9.9.
9.9.1.

POP (Post Office Protocol Version 3)


Introduction

On certain types of smaller nodes in the Internet it is often impractical to maintain a message transport
system (MTS). For example, a workstation may not have sufficient resources (cycles, disk space) in order
to permit a SMTP server and associated local mail delivery system to be kept resident and continuously
running. Similarly, it may be expensive (or impossible) to keep a personal computer interconnected to an
IP-style network for long amounts of time.
The Post Office Protocol - Version 3 (POP3) is intended to permit a workstation to dynamically access a
mail drop on a server host in a useful fashion. Usually, this means that the POP3 protocol is used to allow a
workstation to retrieve mail that the server is holding for it.
For more detail, please refer to URL of http:// www.imc.org/rfc1939

9.9.2.

Basic Operation

Initially, the server host starts the POP3 service by listening on TCP Port No. 110. When a client host
wishes to make use of the service, it establishes a TCP connection with the server host. When the
connection is established, the POP3 server sends a greeting. The client and POP3 server then exchange
commands and responses (respectively) until the connection is closed or aborted.
Commands in the POP3 consist of a case-insensitive keyword, possibly followed by one or more
arguments. All commands are terminated by a CRLF pair. Keywords and arguments consist of printable
ASCII characters. Keywords and arguments are each separated by a single SPACE character. Keywords
are three or four characters long. Each argument may be up to 40 characters long.
Responses in the POP3 consist of a status indicator and a keyword possibly followed by additional
information. All responses are terminated by a CRLF pair. Responses may be up to 512 characters long,
including the terminating CRLF. There are currently two status indicators: positive ("+OK") and negative ("ERR"). Servers MUST send the "+OK" and "-ERR" in upper case.
Responses to certain commands are multi-line. In these cases, which are clearly indicated below, after
sending the first line of the response and a CRLF, any additional lines are sent, each terminated by a CRLF
pair. When all lines of the response have been sent, a final line is sent, consisting of a termination octet
(decimal code 046, ".") and a CRLF pair. If any line of the multi-line response begins with the termination
octet, the line is "byte-stuffed" by pre-pending the termination octet to that line of the response.
Hence a multi-line response is terminated with the five octets "CRLF.CRLF". When examining a multi-line
response, the client checks to see if the line begins with the termination octet. If so and if octets other than
CRLF follow, the first octet of the line (the termination octet) is stripped away. If so and if CRLF immediately
follows the termination character, then the response from the POP server is ended and the line containing
".CRLF" is not considered part of the multi-line response.
A POP3 session progresses through a number of states during its lifetime. Once the TCP connection has
been opened and the POP3 @server has sent the greeting, the session enters the AUTHORIZATION state.
In this state, the client must identify itself to the POP3 server. Once the client has successfully done this, the
server @acquires resources associated with the clients mail drop, and the session enters the
TRANSACTION state. In this state, the client requests actions on the part of the POP3 server. When the
client has issued the QUIT command, the session enters the UPDATE state. In this state, the POP3 server
releases any resources acquired during @the TRANSACTION state and says goodbye. The TCP
connection is then closed.
A server MUST @respond to an unrecognized, unimplemented, or @syntactically invalid command by
responding with a negative status @indicator. A server MUST respond to a command issued when the
session is in an incorrect state by responding with a negative status indicator. There is no general method
for a client to distinguish between a server which does not implement an optional command and a server
which is unwilling or unable to process the command.

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A POP3 server MAY have an inactivity auto logout timer. Such a timer MUST be of at least 10 minutes
duration. The receipt of any command from the client during that interval should suffice to reset the auto
logout timer. When the timer expires, the session does NOT enter the UPDATE state--the server should
close the TCP connection without removing any messages or sending any response to the client.

9.9.3.

POP3 Command Summary

Minimal POP3 Commands:


USER name
PASS string
QUIT

valid in AUTHORIZATION state

STAT
LIST [msg]
RETR msg
DELE msg
NOOP
RSET
QUIT

valid in the TRANSACTION state

Optional POP3 Commands:


APOP name digest

valid in AUTHORIZATION state

TOP msg n
UIDL [msg]

valid in the TRANSACTION state

POP3 Replies:
+OK
-ERR
Note:
With the exception of the STAT, LIST, and UIDL commands, the reply given by the POP3 server to any
command is significant only to "+OK" and "-ERR". The client may ignore any text occurring after this
reply.

From:

To:

Sample of a POP3 Protocol Log

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POP 3 Command & Reply Procedure


your Panasonic Device
(ef1.labo.pcc.com)
TCP 3 way
handshake &
Opening Session

AUTHORIZATION

TRANSACTION

UPDATE

TCP 3 way
handshake &
Opening Session

POP 3 Server
(sv2.labo.pcc.com)

Opening TCP Connection (TCP Port No. 110)


+OK POP Server ready
<1896.697170952@labo.pcc.com>
USER s50055
+OK Password required for s50055
PASS !xxxx
+OK s50055 has 2 messages (126040 octets).
STAT
+OK 2 126040
QUIT
+OK POP Server at sv2 signing off.
Closing TCP Connection (Port No. 110)

Opening TCP Connection (TCP Port No. 110)


+OK POP Server ready
<1898.697170952@labo.pcc.com>
USER s50055
+OK Password required for s50055

AUTHORIZATION

PASS !xxxx
+OK s50055 has 2 messages (126040 octets).
TOP 1 1
+OK 69762 octets
Text DATA
Text DATA
PETR 1
+OK 69752 octets
Text DATA
Text DATA
Text DATA :end with .(period)

TRANSACTION

DELE 1
+OK Message 1 has been deleted.
TOP 2 1
+OK 1 56288 octets
Text DATA
Text DATA
PETR 2
+OK 1 56288 octets
Text DATA
Text DATA
Text DATA :end with .(period)
DELE 2
+OK Message 2 has been deleted.
QUIT
+OK POP Server at sv2 signing off.

UPDATE

Closing TCP Connection (Port No. 110)

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9.10. Troubleshooting from a PC


Troubleshooting is an art of seeking out the cause of a problem and eliminating the problem by managing of
eliminating the cause. No matter what the problem is on your network, the OSI Reference Model serves as
an excellent reference tool to help you locate the area of trouble.
One of the simplest tools available, is the DOS command-line prompt from your Windows PC.
Listed below are the most often used command-line prompts that you can use at the customer's network
PC. Some commands are available as an option for checking with more detail.
Command
Sample
Ping
Ping 192.168.1.30

Ipconfig /all

Tracert

Netstat

Net view
Nslookup

Purpose
Checking for physical connection between your PC and the target
destination
(192.168.1.30)
Ipconfig /all
Checking for current network configuration (Host Name, DNS
server, IP address, Subnet Mask, Default Gateway, MAC address,
WINS etc)
For Windows 95/98/Me, please type winipcfg instead of
Ipconfig/all
Tracert 192.168.2.245 Checking for the datagram route between your PC and the target
destination
(192.168.2.245)
Netstat
Active connection list
Netstat -nr
Active route for your subnet.
All special assigned IP addresses are also shown
Net view
Checking for the current file sharing Host Name
Nslookup
Checking for the DNS server IP address.
This command is available for Windows NT only.

Note:
Before taking corrective action, you must check the physical connections or wiring first.

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9.11. Verifying the Configuration and Mail Account Type (SMTP or POP)
START

Is the LAN connected


to an ISP

Yes

No
No
DHCP Client?

Is this a Dialup
connection ?

No

Is static IP address
available ?

Yes
Not supported

Yes
Is G3 Gateway
function being used ?

Yes

Is there a MX, and A Record


entry for your Panasonic
No
Device in the DNS table ?

Yes
Yes

No
Yes

Not supported

Is POP account
available ?

Is POP account
available ?
No

No

Is there a MX, and A Record


entry for your Panasonic
Device in the DNS table ?

No

Yes

Not supported

Yes
Set network parameters
for POP receiving

If not ready
Ask the Network
Administrator to setup
a new POP account.

Set network parameters


for SMTP receiving
If not ready
Check the host name by
using the DOS
command-line "ping"
and "nslookup".

Set network parameters for


POP receiving, and set G3
Gateway parameters for
your Panasonic Device
If not ready
Ask the Network
Administrator to setup a
new POP account.
Check the host name by
using the DOS
command-line "ping"
and "nslookup".

Important Notice:
Customers wishing to operate a G3 Gateway function for the Panasonic models,
the total Network Security such as Anti Spam Mail protection must be aware of
how the system performs sufficient security levels as designed. So you may ask
the Security Policy Manager to allow relay of messages by changing
the configuration of the Massage Transfer Agent like the Sendmail.
Otherwise the system will deny any relay operation.

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9.12. Dynamic Host Configuration Protocol (DHCP) - Extended Feature


DHCP is based on the Bootstrap Protocol (BOOTP), adding the capability of automatic allocation of
reusable network addresses and additional configuration options.
The Dynamic Host Configuration Protocol (DHCP) provides configuration parameters to Internet hosts.
The Bootstrap Protocol (BOOTP) is a UDP/IP-based protocol which allows a booting host to configure itself
dynamically and without user supervision. BOOTP provides a means to notify a host of its assigned IP
address, the IP address of a boot server host, and the name of a file to be loaded into memory and
executed. Other configuration information such as the local subnet mask, the local time offset, the
addresses of default routers, and the addresses of various Internet servers can also be communicated to a
host using BOOTP.
DHCP consists of two components: a protocol for delivering host-specific configuration parameters
from a DHCP server to a host and a mechanism for allocation of network addresses to hosts.
DHCP supports three mechanisms for IP address allocation.
In "automatic allocation", DHCP assigns a permanent IP address to a client.
In "dynamic allocation", DHCP assigns an IP address to a client for a limited period of time (or until the
client explicitly relinquishes the address).
In "manual allocation", a client's IP address is assigned by the network administrator, and DHCP is used
simply to convey the assigned address to the client. A particular network will use one or more of these
mechanisms, depending on the policies of the network administrator.
"DHCP client"
A DHCP client is an Internet host using DHCP to obtain configuration parameters such as a network
address.
"DHCP server"
A DHCP server is an Internet host that returns configuration parameters to DHCP clients.
Table 1 describes a DHCP message and its purpose of use.
Message
Comments
DHCPDISCOVER Client broadcast to locate available servers.
DHCPOFFER
Server to client in response to DHCPDISCOVER with offer of configuration
parameters.
DHCPREQUEST Client message to servers either (a) requesting offered parameters from one server
and implicitly declining offers from all others, (b) confirming correctness of
previously allocated address after, e.g., system reboot, or (c) extending the lease
on a particular network address.
DHCPACK
Server to client with configuration parameters, including committed network
address.
DHCPNAK
Server to client indicating client's notion of network address is incorrect (e.g., client
has moved to new subnet) or client's lease as expired
DHCPDECLINE
Client to server indicating network address and in use.
DHCPRELEASE
Client to server indicating network address and canceling remaining lease.
DHCPINFORM
Client to server, asking only for local configuration parameters; client already has
externally configured network address.
Table 1: DHCP messages and purpose of use

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Following figure shows the timeline diagram of messages exchanged between DHCP client and servers
when allocating a new network address.

Client

Server
(not selected)

Server
(selected)

Begins initialization
Determines
configuration

DHCPDISCOVER

DHCPDISCOVER

Determines
configuration

DHCPOFFER
DHCPOFFER
Collects replies
Selects configuration
DHCPREQUEST

DHCPREQUEST

Commits configuration

DHCPACK
Initialization complete

Graceful shutdown
Discards lease

DHCPRELEASE

Timeline diagram of messages exchanged between DHCP client and servers


when allocating a new network address

Following figure shows the timeline diagram of messages exchanged between DHCP client and servers
when reusing a previously allocated network address.

Server

Client

Server

Begins initialization
Locates
configuration

DHCPREQUEST

DHCPREQUEST

DHCPACK

DHCPACK

Locates
configuration

Initialization complete
Subsequent
DHCPACKS ignored
Timeline diagram of messages exchanged between DHCP client and servers when
reusing a previously allocated network address

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Several options have been defined so far. One particular option - the "DHCP message type" option - must
be included in every DHCP message. This option defines the "type" of the DHCP message.
Additional options may be allowed, required, or not allowed, depending on the DHCP message type.
INITIALIZATION

INITIALIZE/
REBOOT

DHCPNAK/
Restart

-/Send DHCPREQUES

DHCPACK
(not accepted)/
Send DHCPDECLINE

-/Send DHCPDISCOVER
DHCPNAK, Lease expired/
Halt network

DHCPNAK/
Discard offer

SELECTING
DHCPOFFER/
Collect replies

REBOOTING

Select offer/
send DHCPREQUEST

REQUESTING

REBINDING

DHCPOFFER/
Discard

DHCPACK/
Record lease, set
timers T1, T2

DHCPNAK/
Halt network

DHCPACK/
Record lease, set
/timers T1,T2

DHCPACK/
Record lease, set
/timers T1,T2

T2 expires/
Broadcast
DHCPREQUEST

BOUND

DHCPACK/
Record lease, set
timers T1, T2

T1 expires/
Send DHCPREQUEST
to leasing server
T1 expires/
Send
DHCPREQUEST
to leasing server

RENEWING

The client maintains two times, T1 and T2, that specify the times at which the client tries to extend its lease on its
network address. T1 is the time at which the client enters the RENEWING state and attempts to contact the server
that originally issued the clients network address. T2 is the time at which the client enters the REBINDING state and
attempts to contact any server. T1 MUST be earlier than T2, which, in turn, MUST be earlier than the time at which
the clients lease will expire.
To avoid the need for synchronized clocks, T1 and T2 are expressed in options as relative times.

State-transition diagram for DHCP clients

For more detailed information, please refer to RFC2131 document available from the following URL:
http://www.ietf.org/rfc.html.

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9.13. Message Disposition Notifications (MDN) - Extended Feature


The confirmation of delivery and processing are extensions to "Simple Mode of Facsimile Using Internet
Mail" [RFC2305]. These are designed to be interoperable with the existing base of mail transfer agents
(MTAs) and mail user agents (MUAs), and take advantage of existing standards for advanced functionality
such as positive delivery confirmation and disposition notification. The following two features are combined.
(1) Delivery confirmation (required)
(2) Additional document features (optional)
In Internet Mail, the operations of Delivery (to the mailbox) and Disposition (to paper or a screen) may be
separated in time (due to store and forwarding of messages) and location (due to separation of delivery
agent (MTA) and user agent (MUA)). The confirmations of these two operations are supplied by two
different standards-track mechanisms: Delivery Status Notifications (DSN) [RFC1891, RFC1894] and
Message Disposition Notifications (MDN) [RFC2298], respectively.
Your Panasonic device supports MDN.
Delivery Status Notification (DSN)
A DSN can be used to notify the sender of a message of any of several conditions: failed delivery, delayed
delivery, successful delivery, or the gatewaying of a message into an environment that may not support
DSNs. Panasonic Internet FAX does not request DSN while sending.

fail
SMTP Server

SMTP Server

DSN

N returned to sender by Reporting MTAs (Message Transfer Agent) if fail of delivery is occurre

Message Disposition Notifications (MDN)


A MDN can be used to notify the sender of a message of any of several conditions that may occur after
successful delivery, such as display of the message contents, printing of the message, deletion (without
display) of the message, or the recipient's refusal to provide MDNs.

SMTP Server

SMTP Server

MDN

Recipient notifies that the message contents have been displayed

The MDNs are expected to serve several purposes such as allow mail user agents (Outlook Express) to
keep track of the disposition of messages sent, by associating returned MDNs with earlier message
transmissions.

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For example, you may configure the MDN parameter from the Options menu of Outlook Express.

MDN request

MDN notify

Additional Document Capabilities


Section 4 of "A Simple Mode of Facsimile Using Internet Mail" [RFC2305] allows sending only the minimum
subset of TIFF for Facsimile "unless the sender has prior knowledge of other TIFF fields or values
supported by the recipient." A recipient may support any or all (or any combination) of the TIFF profiles
defined in RFC 2301, in addition to profile S. As a consequence, a sender may use those additional TIFF
profiles when sending to a recipient with the corresponding capabilities.
MDN Response
Read Receipt
Capabilities

(1) MDN Request

Internet FAX

(3)

SMTP Server

SMTP Server

(2)

Internet FAX

Additional Document Capabilities Exchanging

(1) Request
If the sender (Internet FAX) desires processing confirmation, the sender must request Message
Disposition Notification when sending the message itself.
Sender provides the Disposition-Notification-To field on address using following formula.

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MDN Request Sample


Mime-Version: 1.0
X-Mailer: Internet FAX, Panasonic
Content-Transfer-Encoding: 7bit
Date: Wed, dd Mmm yyyy 15:20:00 -0500
Message-Id: <200202060018.12345@core.mega.edu>
From: "Panasonic Internet FAX" <fax@core.mega.edu>
Subject: IMAGE from Internet FAX
To: fax@huge.com
Disposition-Notification-To: <fax@core.mega.edu>
Content-Type: multipart/mixed; boundary="+-+-+-Panasonic-+-+-+"

(2) Recipient's MDN Response


Recipient (Internet FAX) starts printing process when the message is received properly. If the
Disposition-Notification-To field is contained in message, recipient generates MDN capability response
after successful delivery and sends to the address indicated on Disposition-Notification-To field as
convey. However, the envelope-from (Return-Path: address) of original sender does not match with
address indicated on Disposition-Notification-To field, and then no MDN response is sent.
MDN Response Sample

MESSAGE
HEADER

BODY
TEXT

Mime-Version: 1.0
X-Mailer: Internet FAX, Panasonic
Content-Transfer-Encoding: 7bit
Date: Wed, dd Mmm yyyy 15:42:00 -0500
Message-Id: <20020206154203470001.BE948.fax@huge.com>
From: <fax@huge.com>
Subject: Read Receipt:IMAGE from Internet FAX
To: fax@core.mega.edu
In-Reply-To: <5.0.2.5.2.20020206153721.00c44448@huge.com>
References: <5.0.2.5.2.20020206153721.00c44448@huge.com>
Content-Type: multipart/report; report-type=disposition-notification; boundary="+-+-+-Panasonic-+-+-+"

**********

Read Receipt

**********

This message was opened by


fax@huge.com
dd Mmm yyyy 15:42
******************************************

ATTACHED
FILE

Final-Recipient: rfc822;fax@huge.com
Original-Message-ID: <5.0.2.5.2.20020206153721.00c44448@huge.com>
Disposition: automatic-action/MDN-sent-automatically; dispatched
Media-Accept-Features:
(& (type="image/tiff")
(color=Binary)
(image-file-structure=TIFF-minimal)
(MRC-mode=0)
(ua-media=stationery)
(paper-size=[A4,B4,letter,legal])
(image-coding=[MH,MR,MMR])
(| (& (dpi=200) (dpi-xyratio=[200/100,1]) )
(& (dpi=204) (dpi-xyratio=[204/98,204/196,204/391]) )
(& (dpi=408) (dpi-xyratio=408/391) ) ) )

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(3) Processing Confirmation


The processing confirmation provided by recipient is received and take specific services for expected
several conditions respectively. This is unit independent issue.
For more detailed information, please refer to RFC2532 document.

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9.14. Lightweight Directory Access Protocol (LDAP) - Extended Feature


The protocol is designed to provide access to directories supporting the X.500 models, while not incurring
the resource requirements of the X.500 Directory Access Protocol (DAP).
This protocol is specifically targeted at management applications and browser applications that provide
read/write interactive access to directories. When used with a directory supporting the X.500 protocols, it is
intended to be a complement to the X.500 DAP.
X.500 is an overall model for Directory Services in the OSI world. The model encompasses the overall
namespace and the protocol for querying and updating it. A major part of X.500 is that it defines a global
directory structure.
It is essentially a directory web in much the same way that http & html are used to define & implement
the global hypertext web. Anyone with an X.500 or LDAP client may peruse the global directory just as they
can use a web browser to peruse the global Web.
From the "Start" menu of Windows client PC, you can search for people on the Internet, using of server at
directory services.

9.15. Lightweight Challenge-response Mechanism POP (APOP)


- Extended Feature
The base POP3 specification (POP3) also contains a lightweight challenge-response mechanism called
APOP. APOP is associated with most of the risks associated with such protocols: in particular, it requires
that both the client and server machines have access to the shared secret in clear text form. ChallengeResponse Authentication Mechanism (CRAM) offers a method for avoiding such clear text storage while
retaining the algorithmic simplicity of APOP in using only MD5.
Normally, each POP3 session starts with a USER/PASS exchange. This results in a server/user-id specific
password being sent in the clear on the network. For intermittent use of POP3, this may not introduce a
sizable risk. However, many POP3 client implementations connect to the POP3 server on a regular basis to
check for new mail. Further the interval of session initiation may be on the order of five minutes. Hence, the
risk of password capture is greatly enhanced.
An alternate method of authentication is required which provides for both origin authentication and replay
protection, but which does not involve sending a password in the clear over the network. The APOP
command provides this functionality.
A POP3 server which implements the APOP command will include a timestamp in its banner greeting. For
example, on a UNIX implementation in which a separate UNIX process is used for each instance of a POP3
server, the syntax of the timestamp might be:
<process-ID.clock@hostname>
where "process-ID" is the decimal value of the process's PID, clock is the decimal value of the system
clock, and hostname is the fully-qualified domain-name corresponding to the host where the POP3 server is
running.

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Client

Server
Establish TCP connection (TCP port No. 110)

Challenge Response
<1896.697170952@svr.pcc.co.jp>
Digest parameter, Challenge + PASSWD
<1896.697170952@svr.pcc.co.jp>PASSWD

+OK POP3 server ready <1896.697170952@svr.pcc.co.jp>


APOP USER c4c9334bac560ecc979e58001b3e22fb
+OK maildrop has 1 message (369 octets)

Produces a 16 octet digest value of


c4c9334bac560ecc979e58001b3e22fb

Possible Responses:
+OK
-ERR permission denied

STAT
+OK 1
Continue to follow the POP3 procedure

APOP overview

The POP3 client makes note of this timestamp, and then issues the APOP command. The "name''
parameter has identical semantics to the "name" parameter of the USER command. The "digest" parameter
is calculated by applying the MD5 algorithm to a string consisting of the timestamp (including anglebrackets) followed by a shared secret. This shared secret is a string known only to the POP3 client and
server. Great care should be taken to prevent unauthorized disclosure of the secret, as knowledge of the
secret will allow any entity to successfully masquerade as the named user. The "digest" parameter
itself is a 16-octet value which is sent in hexadecimal format, using lower-case ASCII characters.
When the POP3 server receives the APOP command, it verifies the digest provided. If the digest is correct,
the POP3 server issues a positive response, and the POP3 session enters the TRANSACTION state.
Otherwise, a negative response is issued and the POP3 session remains in the AUTHORIZATION state.
Note that as the length of the shared secret increases, so does the difficulty of deriving it.

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9.16. SMTP Service Extension for Authentication (SMTP Auth)


- Extended Feature
SMTP is widely deployed and high-quality implementations have proven to be very robust. However, the
Internet community now considers some services to be important that SMTP AUTH is an SMTP service
extension (ESMTP) whereby an SMTP client may indicate an authentication mechanism to the server,
perform an authentication protocol exchange, and optionally negotiate a security layer for subsequent
protocol interactions. This extension is a profile of the Simple Authentication and Security Layer (SASL). To
use SASL, a protocol includes a command for identifying and authenticating a user to a server and for
optionally negotiating protection of subsequent protocol interactions.

Client

Server
Establish TCP connection (TCP port No. 25)
220 smtp.example.com ESMTP server ready
EHLO jgm.example.com
250-smtp.example.com
250 AUTH LOGIN DIGEST-MD5 CRAM-MD5
AUTH CRAM-MD5
334
PENCeUxFREJoU0NnbmhNWitOMjNGNndA
ZWx3b29kLmlubm9zb2Z0LmNvbT4=

ZnJlZCA5ZTk1YWVlMDljNDBhZjJiODRhMGMyYjNiYmFlNzg2ZQ==
235 Authentication successful
Continue to follow the SMTP procedure

SMTP AUTH overview

The AUTH command indicates an authentication mechanism to the server. If the server supports the
requested authentication mechanism, it performs an authentication protocol exchange to authenticate and
identify the user. Optionally, it also negotiates a security layer for subsequent protocol interactions. If the
requested authentication mechanism is not supported, the server rejects the AUTH command with a 504
reply.
Challenge Response
334 PENCeUxFREJoU0NnbmhNWitOMjNGNndAZWx3b29kLmlubm9zb2Z0LmNvbT4=
BASE64 decoded string

Produces a Challenge

<CByLEDBhSCgnhMZ+N23F6w@elwood.innosoft>
Genrates Digest parameter
Challenge + PASSWD with HMAC (keyed-Hashing for Message
USER
Authentication Code) roduces a 16 octet digest value of:
9e95aee09c40af2b84a0c2b3bbae786e
Fred
BASE64 encoded string
ZnJlZCA5ZTk1YWVlMDljNDBhZjJiODRhMGMyYjNiYmFlNzg2ZQ==

The authentication protocol exchange consists of a series of server challenges and client answers that are
specific to the authentication mechanism. A server challenge, otherwise known as a ready response, is a
334 reply with the text part containing a BASE64 encoded string. The client answer consists of a line

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containing a BASE64 encoded string. If the client wishes to cancel an authentication exchange, it issues a
line with a single "*". If the server receives such an answer, it must reject the AUTH command by sending a
501 reply.
If the server cannot BASE64 decode the argument, it rejects the AUTH command with a 501 reply. If the
server rejects the authentication data, it should reject the AUTH command with a 535 reply unless a more
specific error code, such as one listed in Error Codes below, is appropriate. Should the client successfully
complete the authentication exchange, the SMTP server issues a 235 reply.
The service name specified by this protocol's profile of SASL is "smtp".
Error Codes
The following error codes may be used to indicate various conditions as described.
432: A password transition is needed
This response to the AUTH command indicates that the user needs to transition to the selected
Authentication mechanism. This is typically done by authenticating once using the plain authentication
mechanism.
538: Encryption required for requested authentication mechanism
This response to the AUTH command indicates that the selected authentication mechanism may only
be used when the underlying SMTP connection is encrypted.
454: Temporary authentication failure
This response to the AUTH command indicates that the authentication failed due to a temporary server
failure.
530: Authentication required
This response may be returned by any command other than AUTH, EHLO, HELO, NOOP, RSET, or
QUIT. It indicates that server policy requires authentication in order to perform the requested action.

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9.17. Direct SMTP Transfer - Extended Feature


Simple Mail Transfer Protocol (SMTP) is to transfer mail reliably and efficiently. An important feature of
SMTP is its capability to transport mail across networks, usually referred to as SMTP mail relaying by
employing SMTP server.
Direct SMTP transfer allows you to transmit documents to another Internet Fax directly employing no SMTP
server. To enables this feature, you must configure its static IP address, subnetmask, default gateway and
etc. accordingly. Domain Name System (DNS) must be required to run the system, so that hosts and some
additional records must be properly existed in DNS entries.
Please note that the system runs under DHCP dynamic updates with DNS meets its requirement also.
In other words, DHCP runs non-Dynamic Updates in the Domain Name System cannot be applied for
Internet Fax who whish to enables Direct SMTP transfer function.
Further more, in common cases only email and web service from the Internet are permitted into the
corporate intranet, and corporate network administrators are extremely reticent to open the firewall for
other, incoming services, since each opened path represents additional, potential security threats.
So the Direct SMTP transfer can be operating throughout the organization's Intranet.
Capability exchanges and content negotiations are also available to take advantageous communication
between Internet Fax communications.
Several service extensions are newly assigned.
(1) The EHLO keyword value associated with this extension is "CONNEG"
(2) A parameter using the keyword "CONNEG" is added to the RCPT-TO command
Sender

Recipient
Establish TCP connection
220
EHLO
250 Response of CONNEG
MAIL FROM:<pcc@panasonic.com>
250

Request for Capability

RCPT TO:<june@panasonic.com> CONNEG


250 Capacity Exchange
Continue to follow the SMTP procedure

Direct Internet Fax XMT Overview

TCP Port No. 25

Checks for Capability


Capability contents sample
250-<june@panasonic.com> recipient ok
250-(&(image-file-structure=TIFF-minimal)
250- (MRC-mode=0)
250- (color=Binary)
250- (|(&(dpi=204)
250- (dpi-xyratio=[204/98,204/196]) )
250- (&(dpi=200)
250- (dpi-xyratio=[200/100,1]) )
250- (&(dpi=400)
250- (dpi-xyratio=1) ) )
250- (|(image-coding=[MH,MR,MMR])
250- (&(imagecoding=JBIG)
250- (image-coding-constraint=JBIG-T85)
250- (JBIG-stripe-size=128) ) )
250- (size-x<=2150/254)
250- (paper-size=[letter,A4,B4]) )
250 (ua-media=stationery) )

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CN64

FRM

FROM
CARD
CST2HT
LSUHT

1
2
1
2
1
2

CN66
1
2

1
2

SLOT 1
CN62

SC

465
1
2

PROCESS
UNIT

1
2

TRANSFER T

CN67
CN74
COIL
CH48TA

CN75
COIL
CH35TA

1
2

1
5

1
3

2
4

AC(L)

AC(L)

AC(L)

AC(N)

AC(N)

AC(L)

AC(N)

1
2
3
L
E
N

INLET

1
2

1
2

AC SW

*2

White

1
2

PS
3

5
6

FUSER UNIT

THERMISTOR

FUSER LAMP

7
8

9
10
11

12
13
14
15

THERMAL FUSE THERMOSTAT

CN143

CNHD1

CNSHD1

HDD 40P

CN59

+24V

GND

+5VP

+5VD

+5V

GND

GND

GND

GND

GND

+3.3V

+3.3V

nLPOW1

nLPOW2

nVCNT

1
2
3
4
5
6
7
8
3
1

Black

GND

+5v

3
2

ADF COVER
OPEN DETECTION
SENSOR

READ POINT
SENSOR

7
8

9
10
11

3
2
1

12
13
14
15

10
9

+5v

GND

nAB4S

8
7

nAADL2

6
5
4

+5v

GND

3
2

nAADL1

+5v

GND

+5v

3
GND
2

nAOAC

6
5
4
3
2

nAB1SN

1
2
1
2

3
3

4
4

5
6
5
6

1
2
1
2

3
3

4
4

CN703

1
2

5
6

7
8

9
10
11

12

13

16

POWER CORD

CN24
nCCLH3

1
nAEJC

2
3
GND

+5v

4
5
6
nAB2SN

7
8

GND

+5v

nAREV

2
3
4

1
OUTA

+24V

IOUTA

5
6

OUTB
+24V

IOUTB

8
9

+24VOPF

10

nCCLH2

+24VOPF

CN708

nCCLH1

G6

1
2

4
5
6

7
8

9
10

CN770
1
2

4
5
6

7
8

9
10
11

12

13

14
15
16
17
18

+24V

GND

GND

GND

+5VP

+5V

PNLRXD

PNLTXD

nPNLRST

nLPOW2

nLPOW1

nSLPKY

nWAKE

14
15
nVCNT

1
2

3
1
2

GND

1
2

+5v

2
3
4

5
6
1
4

1
4

LED9

LEDCT4

LED8

LEDCT3

LED7

LEDCT2

LEDCT1

ADF ROLLER
CLUTCH
FEED 2 ROLLER
CLUTCH

G5

SCN4

SCN5

SCN3

SCN6

KIN3

N.C.

KIN2

KIN7

KIN1

KIN0

+DAT

N.C.

+ALM

KIN4

+ACT

KIN5

nLEDACT

KIN6

nLEDALM

LEDCT0

nLEDDAT

1
2

7
8

9
10

7
8

9
10
11

12

14
15
16
17
18

1
2

5
6

4
5
6

7
8

9
10
11

12

13

14
15
16

1
2

3
4
5

Keyboard
(Option)

2
1
nAA3S

+24VOPF

CN27
3

GND

+5v

CN221

1
2

1
2

4
5
6
4
5
6

7
8

9
10
11

1
2
12

3
14

13

1
2

1
2

4
5
6

7
8

9
10

11
12
1
2

4
5
6

7
8

9
10
11

12

13

14
15
16
17
18

KIN4

KIN5

KIN3

KIN6

KIN2

KIN7

KIN1

BAT+

4
5
6

SCN11

KIN0

SCN10

SCN8

SCN9

nOPT

GND

+SLP

nLEDSLP

nSLPKY

GND

LEDCT0

BZ+

LEDCT1

BZ-

LED6

SCN2

KIN0

KIN1

LED0

KIN7

LED1

KIN6

LED2

SCN0

LED3

SCN1

LED4

KIN5

LED5

KIN4

LEDCT2

KIN3

LEDCT3

KIN2

LEDCT4

7
8

9
10
11

12

13

14

nBZH1GH5

pBZCLK5

pSPENB

GND

4
5
6
7
8

7
8

9
10
11

PNL4

3
2
1

2
1

1
nAAPNT

CN280

4
3
7
6

to FXB

nASTAMP
+24VOPF

CN26

CN21

CN234

+24VOPF

CN30

ADF

CN235

2
1

STAMP
SOLENOID

2
1

CN232

nAPICR

CN25

nAKEEP1

5
4
3

CN28

+24VOPC

CN22

nAKEEP2

CN233

ORIGINAL
LENGTH
SENSOR 1

+24VOPC

CN29

ORIGINAL
LENGTH
SENSOR 2

nAPACHG

CN256
CN252

2
1

19
18
17
16
nAOAC

2
1

7
6
5
4

+5VP

MGND

GND

+24V

nAAPNT

N.C.

nAB4SN

nAA3SN

12
nAB2SN
11
10 nAADL2
9 nAADL1

nAB1SN

15
nAREV
14
nAEJC
13

2
1

7
6
5
4

12
11
10
9

15
14
13

21
20
19
nAPACHG
18
nAKEEP2
17
16 nAKEEP1

nAPICR

21
20 nSTAMP

nACLH1

nACLOCKAD1

24
nACLH3
23
22 nACLH2

24
23
22

28
27
26
25

CN655

CN251

CN10

2
1

PNL1

CN253

MAIN MOTOR

3
2
1

CN254

DUPLEX 2 GUIDE
SOLENOID

CN256

TOTAL
COUNTER

PNL3-4

CN41

SNS

REVERSING GUIDE 1
SOLENOID

CN254

M
LED

WASTE
TONER
SENSOR

PNL3-3

SWITCH

31
30
29
+24V

28
pADATA1B
27
26 pADATA1A
25 nASTROAD1

GND

31
+24V
30
GND
29

35
34
33
32

37
36
35
MGND
34
MGND
33
32 DAA1

nSADFON

+24V

37
nDADFON
36

CN656

11
12

9
10

BA

2
1

HUMIDITY
SENSOR

PNL3

MGND

MGND

ILS

RELEASE LEVER
PLATE SOLENOID

CN231

CN12

2
1

CN702
3

2
1

9
10

PCL

+24V

1
2

1
2

CN726

+24V

21
22

6
5
4
3
2
1

6
5
4
3
2
1

5
4
3
2
1

+5V

FSH

nPHY1

pPHY1

nPHY2

pPHY2

+5VP

nANG

GND

nBDOOR

nORI

GND

LDORI

OUTA

+24V

nOUTA

OUTB

nOUTB
+24V

+24V

+24V

nFLON

MGND

MGND

LEDA

LEDB

LEDC

+5V

GND

VINA

VOUTA

LEDX

LEDY

LEDZ

+5V

GND

VINX

VOUTX

20

19

18

17

16

15

14

13

12

11

10

6
5
4
3
2
1

5
4
3
2
1

2
1

4
3

3
2
1

7
6
5
4
3
2
1

7
6
5
4
3
2
1

CN2

SNS

HOME
POSITION
SENSOR

1
2

4
5
6

PNL2

To SPC
(CN721)

TONER
DENSITY
SENSOR

40
39
38

+5V

7
6
5
4
3
2
1

13
12
11
10
9
8

14

CN717

CN710

CN51

CN500

+24VD1

1
2

+24VM

TEMPSN

13

4
5

+5VP

1
2
3

+5V

+5V

+24V

LDTF

17
HUMISN
18
GND
19

+5V

1
2
3

WTS

1
3
4

GND

LDWTB

+24VM

1
2

GND

CN719

GND

3
4

ZCRS

nTFSEN

40
+5V
39
MGND
38

13

INV

CN250

AC(N)

1
2

KCNT

11
GND
12
nWTBSEN
13

3
2
1

nCTCNT

3
4

SSR

CN721

KEY
COUNTER

20

GND

CN53

20

19

18

17

16

15

nPHYR

pPHYR

nPHYCP

pPHYCP

GND

GND

AGND

+12V

AGND

AGND

AGND

VOUT1

AGND

VOUT2

CN1

CN230

KCDET

20

6
7

22
21
20
19
18
17
16
15
14

18
17

ACSW

GND

+24VD1

TDSEN

10
9
8
7
6
5
4
3
2

TDREF

4
5

+5V

16

CCNT

15

6
5
4

+24VM

1
2
3

ELPCNT

+24VM

+24VM

CPWM

CN712

GND

GPWM

DUPLEX
SOLENOID

CN723

14

N.C.

nDUXSOL

2
+24VM
1

CN720

NO PAPER
SENSOR

1
2
3
4
5
6
7
8

DDCPWM

+24VM

3
2
1

4
3
2
1

14

13

12

11

10

*1

CN220

1
2

+24VM

CN709

TPWM

9
8
7
6
5
4
3
2

PCHK1

GND

UPPER
LIMIT
SENSOR

LSU
MOTOR

TC

MGND

MGND

3
2
1

16
19

1
5

CN52

AC(N)

14
15

HVAC2

CN145

AC(L)
CCRMT

1st TRAY
LIFT MOTOR

GND

CN706

LDPSEN

SPCTXD

UPLIMIT

SPCRXD

GND

1st TRAY
DETECTION
SENSOR

nSCNWUP

+5V

3
2
1

+3.3V

GND

LDI+

LDI-

GND

LDUPLSEN

REGISTRATION
ROLLER
SENSOR

1
2
3

IICSDA

nMMON

CN701

CASET

4
3
2
1

21
22

GND

3
2
1

CN2

8
7
6
5
4
3
2

CN3
5
4
3
2
1

20

LDCSTSEN

RSEN

GND

LDRRSEN

5
6
7
8

1
2
3
4

5
4
3
2
1

IICSCL

nMMCK

CN727
10
9
8
7
6
5
4
3
2
1

14
13
12
11
10
9
8
7
6
5
4
3
2
1

L5V

GND

S/H

HSYNC

LDEN

GND
RETRACE

POWCNTV

PMCK

PMRDY

PMON

MGND

+24VM

2
1

7
6
5
4

26
25
12
11
10
9

GND

F/R

nMMRDY

CN728
22
23
24

2
1

21

3
2
1

13
12
11
10
9
8
7
6
5
4
3
2
1

+24VM

MGND

+5V

GND

OP3FLT

OP3RST

OP3FOT

OP3FCK

OP3FLD

OP3ENB

OP3CLK

OP3FDIN

MGND
+24VM

13

16
15
14

19
18
17

20

22
21

16
19

9
8
7
6
5
4
3
2

M
10
9
8
7
6
5
4
3
2
1

LIFT1
+24VM

SPC

3
2
1

12
11
10
9
8
7
6
5
4
3
2
1

18
17
16
15
14
13

ADF2

MRCLH2

LIFT2

PCHK2

CST2

UPLIMIT2

FDPCHK2

JAMDOR2

CSTOP

24
23

2nd TRAY
LIFT MOTOR

GND

MGND

MGND

Dehumidifier Heater (Option)


3
12
nFNRDTP
2
11
+24V
1
10

5
4
3
2
1

SSN

BYPASS FEED
NO PAPER
SENSOR

DUPLEX
SENSOR

BYPASS FEED
SENSOR

3
2
1

3
2
1

3
2
1

RRCLCNT
+24VM

14
13
12
11
10
9
8
7
6
5
4
3
2
1

2
1

6
5
4

MGND
+24VM

18
17

11
12

CN11

1
2
3
2
1

LDSSN

nA3SEN

3
2
1

7
6
5
4

3
2
1

5
4

3
2
1

2
1

+24VM

6
5
4
3
2

MGND
+24VM

+5V

GND

OP3FLT
OP3RST

OP3FCK

OP3FDT

OP3ENB

OP3FLD

OP3FDIN

3
2 GND
PCHK2
1

LDPHK2

LDUPL2

3
2 GND
UPLMT2
1

12
11
10
9
8
7
6
5
4
3
2
1

LIFTM2
+24VM

PAPER FEED
CLUTCH

nPRGDWN

CN2

RLB
PS/LSU
FAN

GND

nB4SEN

nA5SEN

nPEDSEN

GND

LDPED

nDUPSEN

GND

LDDUX

GND
nOPDUP

nHFPESEN

REGISTRATION
ROLLER
CLUTCH

2
1

PFCLCNT

HFSOL
+24VM

6
5
4
3
2
1

8
7

10
9

11

+24VM

GND

NO PAPER
SENSOR

UPPER LIMIT
SENSOR

3
2

2
1

2
1

INTERMEDIATE
ROLLER CLUTCH

pSPCRST

CN142

1
2

nSREQ

DC12

1
2

14
15

HDD (Option)

1
2

pSENTIM

CN5

MCCDHT

13

7
8

HVAC1

1
2
3
RW_WRB
4
E_RDB
5
DB0
6
DB1
7
DB2
8
DB3
9
DB4
10
DB5
11
DB6
12
DB7
13
VDD
14
VCL
15
VSS
16
VOUT
17
C4+
18
C3+
19
C120
C1+
21
C2+
22
C223
V1
24
V2
25
V3
26
V4
27
V0
28
PS
29
HPMB
30

CST3HT
1
2
1
2

11
12

9
10

CN3

CCDHT
1
2

CN42

nDUREQ

T401
CN504 CN502 CN501

AC SW

GND

LDHFPE

CN775

LSU

nPVSYNC

CN141

CST4HT

PAPER FEED
CLUTCH

2
1

3
2
1

4
3
2

CN803

CN171

16
15
14
13
12
11
10
9
8
7
6
5
4
3
2

FDPCHK3

GND

BYPASS FEED
SOLENOID

3
2
1

LDFPCHK3

CST3

GND

3
2
1

CN807

CN172

THERM1

THERM2

REGISTRATION
SENSOR

3
2
1

LDCST3

JAMDOR3

LDJAM3
GND

14
13
12

CN715

CN173

THERMISTOR
(TMIS)

nHEXSEN

GND

LDHEX

3rd TRAY
DETECTION
SENSOR

3
2
1

CN801

3
2
1

8
7
6
5
4
3
2
1

CN722

8
7
6
5
4
3
2
1

JAM COVER
SENSOR

3
2

3
2

CN802

12
11
10

2
1

PCHK3

GND

LDPHK3

CST3

PAPER EXIT
SENSOR

REAR FAN

MGND

+24VM

BMCNT

4
3

3
2
1

CN810

3
nFNRDT
2
+24VFL
1

2
1

+24VM

SMCNT

NO PAPER
SENSOR

6
5
4

CN800

3
2
1

TONER BOTTLE
MOTOR

2
1

BTHP

GND

UPLIMIT3

GND

LDUPL3

FDPCHK2

4
3
2

CN772

CN1

nSACK

HDD

CN73

3
2
1

3
2
1

3 LDFPCHK2
2 GND

3
GND
2
1 nCST2

LDCST2

JAMDOR2

CN775

9
10

2
1

LAN I/F
TONER MOTOR

TONER BOTTLE
HOME POSITION
SENSOR

UPPER LIMIT
SENSOR

CN804

CN770

7
8
pVREQ

SCANNING
LAMP

RS

CN68

REGISTRATION
SENSOR

2nd TRAY
DETECTION
SENSOR

CN771

pBDA

ORIGINAL SIZE
SENSOR 1

HARDWARE
KEY I/F
CN69

CN776

8
7
6
5

+24VM

2
1

CN774

nLIFTM3

ADF2
+24VM

2
1

CN707
nDUPACK

CN1

CN61
3rd TRAY
LIFT MOTOR

+24VM

CN805

10

1
17
18

3
2
1

MRCLH2
+24VM

nBZH1GH5
nATT

ORIGINAL SIZE
SENSOR 2

RESETB

CN63
1

PCHK4

GND

LDPHK4

GND
UPLMT4

CN808

3
2

3
2

CN777

LDBTHP

NO PAPER
SENSOR

LDJAM2

3
GND
2

5
4

CN57

nPACK

1
2
3
4
5
6

CSB1

SLOT 2
MGND

JAM COVER
SENSOR

CN778

FRM
6
5
4
3

6
5
4
3
2

+24VM

80

CN55

nVRDY

CN4

SORT
MEMORY
3
2
1

CN776
+5V

3
2
1

CN394

79
80

1
2

79

1
2

CN80
nPRDY

CN6

CN65
GND

N.C.

8
7

5
4
3

3rd TRAY
DRIVE MOTOR

UPPER LIMIT
SENSOR

FDPCHK4

N.C.

N.C.

N.C.

N.C.

P/S
MGND

CST2

LDUPL4

CST2

GND

CN777

3
2
1

LD

SPEAKER

CN773

*1
N.C.

5
4
3
2

PAPER FEED
CLUTCH

*1

11
10
9
8
7
6
5
4
3
2

N.C.

N.C.

2
1

to PNL1

LDFPCHK4

CN778

4
3
2

CN806

CST4

ADF3
+24VM

2
1

GND

REGISTRATION
SENSOR

LDCST4

3
2
1

INTERMEDIATE
ROLLER CLUTCH

CN21

GND

26
25
12
11
10

13

2
1

pSPENB

3
2
1

3
2
1

N.C.

N.C.

ADF4

MRCLH4

LIFT4

+24VM

MRCLH3

2
1

3
2

7
6
5
4

3
1

pBZCLK5

8
7
6
5
4
3
2
1

12
11
10
9
8
7
6
5
4
3
2
1

4th TRAY
DETECTION
SENSOR

3
2
1

CN771

JAMDOR4

5
4

CN25

USB I/F

CN50

LDJAM4

CN774
16
15
14

17

CN811

PCHK4

CST4

UPLIMIT4

FDPCHK4

GND
pSPKOT

GND
+5VP

pCMLD
+24V

AGND
nCTON
nHKOF

L2

L1

CN393

GND

1
2

CN772

LIFTM4

+24VM

FAX (Option)
3
4

3
2
1

7
6
5
4
3
2
1

3
1

FXB

1
2

JAM COVER
SENSOR

4th TRAY
LIFT MOTOR

CN773
20
19
18

EXT. TEL

MJR

21

22

24
23

3
2
1

LINE
CN391

JAMDOR4

PAPER FEED
CLUTCH

INTERMEDIATE
ROLLER CLUTCH

CN20

CSTOP4

MGND
+24VM

2
1

ADF4
2
+24VM

+24VM

MRCLH4

CN22

12
11
10
9
8
7
6
5
4
3
2
1
16
15
14
13
12

3
2
1

5
4

CN392

*2: Europe Specification Only

14
13
12
11
10
9
8
7
6
5
4
3
2
1

CN390

*1: Japan Specification Only

PARTS WITH A
MARK ON THIS SCHEMATIC
DIAGRAM INCORPORATE SPECIAL FEATURES
IMPORTANT FOR SAFETY.
WHEN SERVICING, IT IS ESSENTIAL THAT ONLY
MANUFACTURER'S SPECIFIED PARTS ARE USED FOR
THE CRITICAL COMPONENTS IN THE PARTS
IDENTIFIED WITH A
MARK IN THE SCHEMATIC.

IMPORTANT SAFETY NOTICE

CN850

1
2
3
4
5
6

Ver. 1.1

DP-8020/8016

Drawing Name
General Circuit
Diagram

CCD

Model

DP-8020E/8020P/8016P

10 Schematic Diagram

10.1. General Circuit Diagram


SCANNING
MOTOR

CN650

CN657

ORIGINAL
DETECTION
SENSOR

INVERTING
ROLLER
CLUTCH
EJECT
SENSOR

DUPLEX EJECT
SENSOR
ADF EXIT COVER
SENSOR

ADF
MOTOR

1
2

4
5
6

*1

13

1
2

12

13

14
15
16
17
18

CN223

LCD

SEP 2006

DP-8020E/8020P/8016P

memo

Ver. 1.1

466

SEP 2006

Panasonic

Software

Operating Instructions
Network Firmware Update Tool
for Service Technicians
Version 3

DZSD001829-14

Network Firmware Update Tool (LAN)

Table of Contents
1.

General

1.1

Supporting OS.......................................................................................................................................... 3

1.2

Supporting Panasonic Fax/Copier Models............................................................................................... 3

2.

Installation

2.1

Installing the Network Firmware Update Tool .......................................................................................... 4

2.2

Setting up the Network Firmware Update Tool ........................................................................................ 4

2.3

Uninstalling the Network Firmware Update Tool...................................................................................... 5

3.

Preparing the Firmware Update

3.1
Preparing the Unit to Accept the Firmware Code..................................................................................... 6
3.1.1
For DX-600 / DX-800 (v1.31 or higher)
6
3.1.2
For other models
6
3.2

4.

Preparing the Firmware Code .................................................................................................................. 6

Using the Network Firmware Update Tool

1st Edition :

2002 March 20

2nd Edition :

2002 August 1

3rd Edition :

2002 December 5

4th Edition :

2003 April 10

5th Edition :

2003 April 22

6th Edition :

2003 December 18

7th Edition :

2004 April 7

8th Edition :

2004 August 3

9th Edition :

2004 August 20

10th Edition :

2004 October 22

11th Edition :

2005 March 18

12th Edition :

2006 March 27

13th Edition :

2006 Ma 08

14th Edition :

2006 June 26

Windows and Windows NT are registered trademark of


Microsoft Corporation in the United States and/or other countries.
Copyright 1999 - 2006 Panasonic Communications Co., Ltd.
All rights reserved. Unauthorized copying and distribution is a violation of law.
The contents of these Operating Instructions are subject to change without notice.

Page 2

Network Firmware Update Tool (LAN)

1. General
The Network Firmware Update Tool allows a Panasonic Fax/Copy machine connected via LAN (TCP/IP) to
program the Firmware Code Memory of the Unit directly. Using a PC, the firmware code is transferred to the
Firmware Code Memory of the Unit through the LAN.

1.1 Supporting OS
This application software operation has been confirmed under the following OS

Windows 98 / Me
Windows NT 4.0
Windows 2000
Windows XP

1.2 Supporting Panasonic Fax/Copier Models


Please refer to the service manual of each model.

Page 3

Network Firmware Update Tool (LAN)

2. Installation
2.1 Installing the Network Firmware Update Tool

1.

Start Microsoft Windows.


For Windows NT 4.0 / 2000 / XP, logon to the computer/network with an account that can add, or
change configurations (i.e. Administrator).

2.

Run \xFirmware\Tools\NwFirmup\Setup\Setup.exe from the setup disk or folder.

3.

Enter the installation password.


Please ask your Sales Company to obtain the password.

4.

Follow the instruction on your screen to install the program.

5.

The completion message is displayed when the installation is completed.


Check Yes, I want to and click [Finish] to restart your PC.

2.2 Setting up the Network Firmware Update Tool

1.

Click the Start button on the Taskbar, point to Programs, Panasonic, Panasonic Network
Firmware Update, then click Network Firmware Update Configuration.

2.

The Configuration dialog box appears.


General Tab
Please change the settings if necessary.

File Selection Tab


Auto-Select Update Mode
When you select this mode, the tool acquires
the type of firmware and version from the
device(s) of the specified address, and
updates the device to the latest version from
the Local Firmware Folder.
However, this mode cannot change the type of
firmware, so you must use the manual mode
when changing from the standard firmware to
the option firmware.

3.
Page 4

Click [OK] to finish the setup.

Network Firmware Update Tool (LAN)


2.3 Uninstalling the Network Firmware Update Tool
The Network Firmware Update Tool can be uninstalled by using its uninstall program.
Note: Do not delete the installed program folder from Windows Explorer directly, due to possible registry
setting problems.

1.

Start Microsoft Windows.


For Windows NT 4.0 / 2000 / XP, logon to the computer/network with an account that can add, or
change configurations (i.e. Administrator).

2.

Click the Start button on the Taskbar, point to Programs, Panasonic, Panasonic Firmware
Update, then click Uninstall Network Firmware Update Tool.

3.

Follow the instructions on your screen to uninstall (Remove) the program.

4.

The completion message is displayed when the uninstall is completed.

Page 5

Network Firmware Update Tool (LAN)

3. Preparing the Firmware Update


3.1 Preparing the Unit to Accept the Firmware Code
3.1.1

For DX-600 / DX-800 (v1.31 or higher)

1.

If the device password is changed (Remote Password) from the default value (blank = 0000), it is
not possible to program the firmware code. In this case, enter the password in advance to the
Default Password in the Configuration dialog box, or enter the password at each communication.

2.

Make sure the device is not in an operating condition (copying or printing etc...).
Note: It is recommended to update the firmware at night due to lower activity of the device.

3.1.2

1.

For other models


If the device password (Service Mode F7-01 = Key Operator ID Code, or Operation Password) is
changed from the default value (0000 or 000), it is not possible to program the firmware code. In
this case, enter the password in advance to the Default Password in the Configuration dialog box,
or enter the password at each communication.
For the 3-digit Key Operator Password devices, only the first three digits 000 of the default value
are singled out of the 4-digit 0000 value.

2.

Make sure the device is not in an operating condition (copying or printing etc...).
Note:
It is recommended to update the firmware at night due to lower activity of the device.

3.2 Preparing the Firmware Code


Copy the firmware Code file(s) to the following folder.
C:\Panasonic\Panasonic-FUP\Data
Note: The Archive File extracts the Firmware Code Files automatically into the designated folder.
(ex. DP-2310_PU_030327.exe)

Page 6

Network Firmware Update Tool (LAN)

4. Using the Network Firmware Update Tool


1.

Please close all applications that are currently running.


Note: When using the Network Firmware Update Tool on Windows 2000/XP OS, you must be
logged on as an Administrator.

2.

From the Windows Desktop, double-click on


the Network Firmware Update shortcut icon
to start the Network Firmware Update Tool.
Click [Next>].

Note:
1) Make sure the device password (Service Mode F7-01 = Key Operator ID Code, or Operation
Password) on the remote unit and the password on this application are set correctly.
2) Make sure the remote unit is not in an operating condition (Copying or Printing etc...).
3) Do not run other applications on this PC while it is transferring the firmware data to the remote
unit, or a communication error may occur.
4) Do not operate, or reset the power of the device while it is updating the firmware code, or the
firmware update will fail, and the device will not boot up again.
5) If the Network Firmware Update fails, and the unit does not reboot automatically for more than
20 minutes, you may need to recover the firmware update again via a Parallel/USB port using
the Local Firmware Update Tool, or with the FROM card.

3.

Click [Device Address List].

Page 7

Network Firmware Update Tool (LAN)


4.

Enter the destination device(s) by using


Manual Input, or Device Address List.
Click [OK].

5.

Confirm the destination device(s).


Click [Next>].

Page 8

Network Firmware Update Tool (LAN)


6.

Specify the Firmware Code File using the


following methods.
Select an Archive File (Complete Set)
--> Step 6a1
With this choice you can directly select the
Firmware Code Archive File.
The selected archive file will be extracted
into the local \Data folder automatically,
and it is chosen as a set when the update
of multiple firmware code files are
necessary.
Select a Parent File Folder (Complete Set)
--> Step 6b1
If the archive file is already extracted into
the local \Data folder, you can select the
Parent File Folder directly from here.
It is chosen as a set when the update of
multiple firmware code files are necessary.
Select Independent File Folders
--> Step 6c1
If the archive file is already extracted into
the local \Data folder, you can select
independent file folders from here.
Note: Files are chosen automatically in the automatic mode, so the screen of step 6 is not shown.

6a1

Select an Archive File (Complete Set)


Select "Select an Archive File (Complete
Set)" and click [Browse...] button.

Page 9

Network Firmware Update Tool (LAN)


6a2

Select the Firmware Archive file, and


click [Open].
Ex: DP-2310_3010_PU_030228.exe

6a3

Extracting...

6a4

Select the Firmware Type window appears.


Select the Firmware Type, and click [OK].

6a5

Firmware Code File selection is completed.


Click [Next>].

Page 10

Network Firmware Update Tool (LAN)


6b1

Select a Parent File Folder (Complete Set)


Select "Select a Parent File Folder (Complete
Set)", and click [Browse...] button.

6b2

Select the Parent File Folder, and Click [OK].


Ex: \DP-2310_3010_PU_030228

6b3

Select the Firmware Type, and click [OK].

Page 11

Network Firmware Update Tool (LAN)


6b4

Firmware Code File selection is completed.


Click [Next>].

6c1

Select Independent File Folders


Select "Select Independent File Folders", and
click [Browse...] button.

6c2

Select the Firmware Code File Folder, and


click [OK].
Ex: SFDL2PNLAAV100000_PU.BIN

Page 12

Network Firmware Update Tool (LAN)


6c3

Select the other Firmware Code File Folder,


and click [OK].

6c4

Firmware Code File selection is completed.


Click [Next>].

7.

The version check for the specified devices


starts.
Click [Next>].

Page 13

Network Firmware Update Tool (LAN)


8.

Verify that the information you want to update


is correct.
Then click [Next>].
Note: If "Send at once" is checked, all
firmware will be sent at once, and then
erase, write and reboot.
If "Send at once" is checked out, each
firmware (SC, PNL, SPC, etc...) are
transmitted separately, and each time
the unit erases, writes and reboots in
the normal mode.
This "Send at once", function cannot be
used if the model is DP-6010 / 4510 /
3510, firmware type is PCL or PS, and
the unit SC version is V1.xxxx.

9.

Confirm the destination device(s) again.


Set timer communication if necessary.
Then click [Next>].

10. Data is transferred to the Spooler, and the


update is started.

The Spooler screen appears automatically


showing the progress of the data transfer.
The spooler will take time to open depending
on the number of addresses to update.

Page 14

Network Firmware Update Tool (LAN)


11. When the transfers are completed, all jobs in

the spooler disappear, and the communication


log is displayed.
Click [Finish] to close the tool.
After each firmware code is successfully
programmed to the Firmware Flash Memory in
the unit, the unit reboots and restarts again
automatically.

Page 15

Panasonic

Software

Operating Instructions
Local Firmware Update Tool
for Service Technicians
Version 3

DZSD000965-17

Local Firmware Update Tool (Parallel /USB Port)

Table of Contents
1.

General

1.1

Supporting OS.......................................................................................................................................... 3

1.2

Supporting Panasonic Fax/Copier Models............................................................................................... 3

2.

Installation

2.1

Installing the Hardware on the Panasonic Fax/Copy Machine ................................................................ 4

2.2

Installing the Local Firmware Update Tool............................................................................................... 4

2.3

Installing USB Firmware Update Driver (For the USB Port Model Only) ................................................. 5

2.4

Uninstalling the Local Firmware Update Tool .......................................................................................... 6

3.

Preparing the Firmware Update

3.1

Preparing the Unit to Accept the Firmware Code..................................................................................... 7

3.2

Preparing the Firmware Code .................................................................................................................. 7

4.

Using the Local Firmware Update Tool

1st Edition :

1999 February 10

2nd Edition :

1999 September 30

3rd Edition :

2000 September 8

4th Edition :

2000 November 28

5th Edition :

2001 June 20

6th Edition :

2001 September 7

7th Edition :

2003 April 10

8th Edition :

2003 April 22

9th Edition :

2003 December 18

10th Edition :

2004 January 19

11th Edition :

2004 February 10

12th Edition :

2004 April 20

13th Edition :

2004 August 3

14th Edition :

2004 August 20

15th Edition :

2004 October 22

16th Edition :

2005 March 18

17th Edition :

2006 June 26

Windows and Windows NT are registered trademark of


Microsoft Corporation in the United States and/or other countries.
Copyright 1999 - 2006 Panasonic Communications Co., Ltd.
All rights reserved. Unauthorized copying and distribution is a violation of law.
The contents of this Operating Instructions are subject to change without notice.

Page 2

Local Firmware Update Tool (Parallel/USB Port)

1. General
The Local Firmware Update Tool (Parallel/USB) allows a Panasonic Fax/Copy machine to emulate a Flash
Memory Card Writer and create a Master Firmware Card, or to program the Firmware Code Memory of the Unit
directly. Using a PC, the firmware code is transferred to the Flash Memory Card or the Firmware Code Memory of
the Unit through the Parallel/USB Port on the Panasonic Fax/Copy machine. The installation and operation are
very similar to the Printer Interface.

1.1 Supporting OS
This application software operation has been confirmed under the following OS
Windows 98 / Me
Windows NT 4.0 (Parallel Port only)
Windows 2000 / XP

1.2 Supporting Panasonic Fax/Copier Models


Please refer to the service manual of each model.

Page 3

Local Firmware Update Tool (Parallel /USB Port)

2. Installation
2.1

Installing the Hardware on the Panasonic Fax/Copy Machine

Depending on the model, a Parallel Port or USB Port is installed.

Prepare the Parallel cable or USB cable for connecting the Panasonic Fax/Copy machine and
your PC.

Please install the Parallel Port/USB Port Assembly into one of the supporting Panasonic
Fax/Copier models by following the appropriate option installation instructions for that model.

Important: For the USB port models, do not connect the USB cable yet.
2.2

Installing the Local Firmware Update Tool

Start Microsoft Windows.


For Windows NT4.0 / 2000 / XP, log onto the computer/network with an account that can add or
change printer configurations (i.e. Administrator).

Important: For the USB port models, do not connect the USB cable yet.

Page 4

Run \xFirmware\Tools\Firmup\Setup\Setup.exe from the install disk.

Installation Destination Folder

Program Folder

Click [Next] button.

Click [Next] button.

Local Firmware Update Tool (Parallel/USB Port)

2.3

Copying...

The installation is completed.


Check Yes, I want to and click [Finish] to
restart your PC.

Installing USB Firmware Update Driver (For the USB Port Model Only)

After installation of the Local Firmware Update Tool, if you need to install the USB Firmware
Update Driver, please set the unit to "Update from USB/* IN PROGRESS *" in the Service
Mode first, and then connect the USB Cable. The required Driver will then be installed
automatically.
Note: For instructions of how to get into the Service Mode, refer to your machine's Service
Manual.

Searching...

Installing driver...

When the install screen disappears, the


installation of the Firmware Update (USB)
Driver is completed.

Note:
1. The installation screens will vary, and are dependant on the OS.
2. For Windows 2000 or XP, through the "Digital Signature Not Found" or "Software Installation" window will be
displayed during the installation and indicate "Unknown software package" or "not passed Windows Logo testing", please
click [YES] or [Continue Anyway] button to continue the installation
3. If you are asked for the Inf file location, please specify the following folder.
C:\Panasonic\Panasonic-FUP\UsbDrv1
4. After the USB Firmware Update Driver is installed, and you are not updating the machine's firmware at this time, turn the
Power Switch OFF and ON again to return your machine to the Standby mode.

Page 5

Local Firmware Update Tool (Parallel /USB Port)


2.4

Uninstalling the Local Firmware Update Tool


The Local Firmware Update Tool can be uninstalled by using its uninstall program.
Note: Do not delete the installed program folder from Windows Explorer directly, due to possible registry
setting problems.

1.

Start Microsoft Windows.

2.

Click the Start button on the Taskbar, point to Programs, Panasonic, Panasonic Firmware
Update then click Uninstall Local Firmware Update Tool.

3.

Follow the instructions on your screen to uninstall (Remove) the program.

4.

The completion message is displayed when uninstall is completed.

For Windows NT 4.0 / 2000 / XP, logon to the computer/network with an account that can add or
change configurations (i.e. Administrator).

Note: The Firmware Update Driver is not deleted by the Uninstaller. Please delete it from the Control
Panel\Printers folder by manually. When you delete USB Firmware Update Driver, please delete it
after you connect the PC to the unit with the USB cable and driver enabled, or it cannot be
deleted properly.

Page 6

Local Firmware Update Tool (Parallel/USB Port)

3. Preparing the Firmware Update


3.1 Preparing the Unit to Accept the Firmware Code
Please refer to the Service Manual to set the unit to Firmware Update Mode (Service Mode).

3.2 Preparing the Firmware Code


Copy the firmware Code file(s) to the following folder.
C:\Panasonic\Panasonic-FUP\Data
Note: The Archive File extracts the Firmware Code Files automatically into the designated folder.
(ex. DP-2310_PU_030327.exe)

Page 7

Local Firmware Update Tool (Parallel /USB Port)

4. Using the Local Firmware Update Tool

Set the machine to the Firmware Update Mode and then connect the unit and PC with a Parallel
cable or USB cable.
Note: For the USB Port Models, the Plug & Play of the Printer mode is activated when the
USB cable is connected without the unit set in the USB Firmware Update Mode. If
this happens, please click the [Cancel] button for the Plug and Play Driver
installation.

Please close the all applications that are


currently running.
Also ensure that the Status Monitor and/or
Port Controller are closed. If they are
running, right click on the icons in the system
tray and select Exit/End.
Note: About Windows 2000/XP, using
Network Firmware Update Tool, the
authority more than a Power User is
required.

From the Windows Desktop, double-click on


the Local Firmware Update Tool shortcut
icon to start the Panasonic Firmware
Programming Wizard.
Click [Next>].
Note: Please close all applications that are
currently running.
Also ensure that the Status Monitor
and/or Port Controller are closed. If
they are running, right click on the icons
in the system tray and select Exit/End.

Select the Firmware Update Driver USB or


Parallel.
Click [Next>].
Note: The Firmware Update Driver (USB) is
only displayed if you installed it with the
unit Plug and Play.

Page 8

Status Monitor

Port Controller

Local Firmware Update Tool (Parallel/USB Port)

Specify the Firmware Code File by the


following methods.
Select an Archive File (Complete Set)
--> Step 5a1
You can select the Firmware Code Archive
File directly here.
The selected archive file will be extracted
into the local \Data folder automatically and
it is chosen as a set when the update of
multiple firmware code files are necessary.
Select a Parent File Folder (Complete Set)
--> Step 5b1
If the archive file is already extracted into
the local \Data folder, you can select the
Parent File Folder directly here.
It is chosen as a set when the update of
multiple firmware code files are necessary.
Select an Independent File
--> Step 5c1
If the archive file is already extracted into
the local \Data folder, you can select an
independent file here.
When updating multiple firmware files, you
must repeat the file selection operation.

5a1

Select an Archive File (Complete Set)


Select "Select an Archive File (Complete
Set)" and click [Browse...] button.

5a2

Select the Firmware Archive file and


click [Open].
ex. DP-2310_3010_PU_030227.exe

5a3

Extracting...

Page 9

Local Firmware Update Tool (Parallel /USB Port)


5a4

Select the Firmware Type window appears.


Select the Firmware Type and click [OK].

5a5

Firmware Code File selection is completed.


Click [Next>].

Page 10

Local Firmware Update Tool (Parallel/USB Port)


5b1

Select a Parent File Folder (Complete Set)


Select "Select a Parent File Folder (Complete
Set)" and click [Browse...] button.

5b2

Select the Parent File Folder and Click [OK].


ex. \DP-2310_3010_PU_030327

5b3

Select the Firmware Type and click [OK].

Page 11

Local Firmware Update Tool (Parallel /USB Port)


5b4

Firmware Code File selection is completed.


Click [Next>].

Page 12

Local Firmware Update Tool (Parallel/USB Port)


5c1

Select an Independent File


Select "Select an Independent File" and click
[Browse...] button.

5c2

Select the Firmware Code File and click


[Open].
ex. SFDL2PNLAAV100000_PU.BIN

5c3

Firmware Code File selection is completed.


Click [Next>].

Page 13

Local Firmware Update Tool (Parallel /USB Port)

The selected Firmware Code File(s) are


indicated. Uncheck the box if you do not need
to transfer a file.

On the unit side:


Set the unit to the Firmware Update Mode.
Click [Next>].

The Firmware Code File starts transferring.


When there is more than one file to be
updated, the operation will be the following;
For USB connected unit:
they are transferred in turn automatically if the
unit is ready to receive the next firmware code
file.
Note: If you are updating the
DP-2310/3010, the sending of
sequential multiple files to the unit
isn't done automatically. The
"Waiting..." display on the PC will not
advance to "Executing..." until you set
the unit back to USB Firmware
Update on the machine to start
receiving the next file. See Unit
information of the Firmware
Update Mode on the next page.
For Parallel connected unit:
the confirmation screen is displayed when the
current firmware code file transfer is finished
and there are remaining firmware code files.
Click [OK] when the machine is ready to
receive the next file.

Page 14

Local Firmware Update Tool (Parallel/USB Port)


Unit information of the Firmware Update Mode:
For USB Connected Unit (DP-2310/3010):
Every time the machine finishes receiving a firmware code file, the unit does the delete and
rewrite of the firmware code and will return to Service Mode again. Set the unit back to
USB Firmware Update after the machine returns to Service Mode and continue the
firmware update.
When the last firmware code file (PNL) is received, the unit will re-boot automatically and return
to standby. The unit doesn't re-boot automatically when you select an independent file and the
PNL firmware wasn't transferred. Cycle the power Off-On and reset the unit if the firmware code
file transfer is finished and the unit has returned to the Service Mode.
For USB Connected Unit (Other models):
Every time the machine finishes receiving a firmware code file, the unit does the delete and
rewrite of the firmware code and will return to USB Firmware Update and continue the
firmware update automatically.
When the last firmware code file (AutoBoot) is received, the unit will re-boot automatically and
return to standby. The unit doesn't boot automatically when you select an independent file. (The
display returns to Update in Progress) Cycle the power Off-On to reset the unit if the firmware
code file transfer is finished and the display shows Completed.
For Parallel Connected Unit:
Every time the machine finishes receiving a firmware code file, the unit does the delete, rewrite
of the firmware code and then boot. Set the unit back to Parallel Firmware Update in Service
Mode after boot up, to continue the firmware update.

When the transfers of all the firmware files are


finished, click [Finish] to close the tool.

Note: For USB Connected Unit only.


When the unit returns to standby, Plug
and Play of the printer will popup.
Click [Cancel] to close the Printer Plug
and Play window.

Page 15

Published in Japan

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