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MGT 6421 Quality Management II

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MGT6421

QualityManagementII

ControlChartPerformance

Whenselectingcontrolcharts,weshouldbeinterestedinhoweffectivethey
are.Ourobjectivesfortodayaretoknowhowtomeasuretheeffectiveness
ofthechartswehavediscussed.

Therearetwocommonlyusedmethodsforcomparingcontrolchart
performance.Thefirstmethodistodeterminethechartsoperating
characteristic(OC)curve.Thesecondistodeterminetheaveragerun
length(ARL).
TheOCCurve:
TheOCCurveshowstheprobabilitythatanobservationwillfallwithinthe
controllimitsgiventhestateoftheprocess.Thisisverymuchlikefinding
powercurvesinhypothesistesting.Forexample,forthe X chart,wecan
findtheprobabilityofbeingwithinthelimits(Pa)forparticularvaluesof
theprocessmean:
Pa P( LCL X UCL| ) .

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QualityManagementII

ThecurveisgeneratedbycalculatingPafordifferentvaluesof.Below
wecalculatetheoperatingcharacteristiccurveforthe X chartwhenthe

standardsareknown.Inthiscasethecontrollimitsare 0 3
.Wewill
n
letthemeanshiftinincrementsofthestandarddeviationof X (i.e.,

0
).Ifthisisthecase,then
n

Pa P 0 3
X 0 3

n
n

0 3

Pa P

,so





0
0 3 0
n
n X
n
n

n
n
n

or
Pa=P(3Z3).

Example:

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QualityManagementII

ThetablebelowshowssomevaluesofPafordifferentvaluesof.TheOC
curveisalsodrawn.

0 2
n

0 3
n
0 1

Pa
0.9973
0.9772
0.8413
0.5000

1.0000
0.9000
0.8000
0.7000
0.6000

Pa 0.5000
0.4000
0.3000
0.2000
0.1000
0.0000
0

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QualityManagementII

TheRunLength

AnothermeasureofperformancethatiscloselyrelatedtoOCcurvevalues
istherunlength.Therunlengthisarandomvariableandisdefinedasthe
numberofpointsplottedonthechartuntilanoutofcontrolconditionis
signaled.Thebeginningpointatwhichwecountthenumberofplotted
pointsdependsonwhetherwearefindingtheincontrolrunlengthorthe
outofcontrolrunlength.

Theincontrolrunlengthmeasuresthenumberofplottedpointsfromthe
beginningofthemonitoringperioduntilanoutofcontrolsignal,giventhat
therehavebeennochangesintheprocess.Wewanttheaverageincontrol
runlengthtobehigh.

Theoutofcontrolrunlengthmeasuresthenumberofplottedpointsfrom
thetimeofaprocesschangeuntilanoutofcontrolsignalisgiven.Its
valuedependsuponthesizeoftheshift.Wewanttheaverageoutof
controlrunlengthtobesmall.

Assumingthatthestatisticbeingplottedisindependentovertime(i.e.,one
plottedpointisindependentofotherplottedpoints),therunlengthfollows
ageometricdistribution.

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QualityManagementII

TheAverageRunLength

Theaveragerunlength(ARL)istheaveragenumberofpointsplottedon
thechartuntilanoutofcontrolconditionissignaled.Itistheexpected
valueoftherunlengthdistribution.ItisrelatedtotheOCcurveasfollows:
ARL

1
.
1 Pa

Forourexample:

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QualityManagementII

TheARLisprobablyusedmoreoftenincontrolchartliteraturethanOC
curvevalues,becauseitisconceptuallyeasiertounderstand.Thetable
below showstheARLvaluesforthe X chart,bothwithandwithoutrun
rules*.

Shift
0
1
2
3
* Rule

1:
Rule 2:
Rule 3:
Rule 4:

Rule 1
370.4
43.89
6.3
2

Rules 1 & 2
225.44
20.01
3.65
1.68

Rules 1, 2 & 3
132.89
10.95
3.14
1.67

Rules 1, 2, 3 & 4
91.75
9.22
3.13
1.67

One observation outside the control limits


Two of three outside of 2 standard deviatioins
Four of five outside of 1 standard deviatioin
Eight in a row on one side of the center line.

Example:

The source for these numbers is Champ, W.C., and Woodall, W. H. (1987).
"Exact Results for Shewhart Control Charts With Supplementary Runs Rules,"
Technometrics, Vol. 29, No. 4, 393-399.

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QualityManagementII

ARL with Attribute Control Charts

WecanalsoapplytheARLideatoattributecontrolcharts.Theprinciples
areallthesame.Allthatchangesaretheprobabilitycomputations.

Examples:

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QualityManagementII

ProbabilityLimits

WecanalsousetheideaofOCcurveswithattributecontrolchartsto
designlimitsthatbettermeettheassumptionsofthestatisticbeingplotted.
Inotherwords,thechartsthatwehavediscussedtothispointalluse3
sigmalimits.Butifthebinomialorpoissondistributionsarenotclosetoa
normaldistribution,theprobabilityofatypeIerrormaybefarfrom.0027.
HencewedesiretodesigncontrolchartsthathavesmallertypeIerrors(or
alternatively,thathavebetterincontrolARLvalues).

Examples:

Implementation and Performance - 8

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