MGT 6421 Quality Management II
MGT 6421 Quality Management II
MGT 6421 Quality Management II
QualityManagementII
ControlChartPerformance
Whenselectingcontrolcharts,weshouldbeinterestedinhoweffectivethey
are.Ourobjectivesfortodayaretoknowhowtomeasuretheeffectiveness
ofthechartswehavediscussed.
Therearetwocommonlyusedmethodsforcomparingcontrolchart
performance.Thefirstmethodistodeterminethechartsoperating
characteristic(OC)curve.Thesecondistodeterminetheaveragerun
length(ARL).
TheOCCurve:
TheOCCurveshowstheprobabilitythatanobservationwillfallwithinthe
controllimitsgiventhestateoftheprocess.Thisisverymuchlikefinding
powercurvesinhypothesistesting.Forexample,forthe X chart,wecan
findtheprobabilityofbeingwithinthelimits(Pa)forparticularvaluesof
theprocessmean:
Pa P( LCL X UCL| ) .
MGT6421
QualityManagementII
ThecurveisgeneratedbycalculatingPafordifferentvaluesof.Below
wecalculatetheoperatingcharacteristiccurveforthe X chartwhenthe
standardsareknown.Inthiscasethecontrollimitsare 0 3
.Wewill
n
letthemeanshiftinincrementsofthestandarddeviationof X (i.e.,
0
).Ifthisisthecase,then
n
Pa P 0 3
X 0 3
n
n
0 3
Pa P
,so
0
0 3 0
n
n X
n
n
n
n
n
or
Pa=P(3Z3).
Example:
MGT6421
QualityManagementII
ThetablebelowshowssomevaluesofPafordifferentvaluesof.TheOC
curveisalsodrawn.
0 2
n
0 3
n
0 1
Pa
0.9973
0.9772
0.8413
0.5000
1.0000
0.9000
0.8000
0.7000
0.6000
Pa 0.5000
0.4000
0.3000
0.2000
0.1000
0.0000
0
MGT6421
QualityManagementII
TheRunLength
AnothermeasureofperformancethatiscloselyrelatedtoOCcurvevalues
istherunlength.Therunlengthisarandomvariableandisdefinedasthe
numberofpointsplottedonthechartuntilanoutofcontrolconditionis
signaled.Thebeginningpointatwhichwecountthenumberofplotted
pointsdependsonwhetherwearefindingtheincontrolrunlengthorthe
outofcontrolrunlength.
Theincontrolrunlengthmeasuresthenumberofplottedpointsfromthe
beginningofthemonitoringperioduntilanoutofcontrolsignal,giventhat
therehavebeennochangesintheprocess.Wewanttheaverageincontrol
runlengthtobehigh.
Theoutofcontrolrunlengthmeasuresthenumberofplottedpointsfrom
thetimeofaprocesschangeuntilanoutofcontrolsignalisgiven.Its
valuedependsuponthesizeoftheshift.Wewanttheaverageoutof
controlrunlengthtobesmall.
Assumingthatthestatisticbeingplottedisindependentovertime(i.e.,one
plottedpointisindependentofotherplottedpoints),therunlengthfollows
ageometricdistribution.
MGT6421
QualityManagementII
TheAverageRunLength
Theaveragerunlength(ARL)istheaveragenumberofpointsplottedon
thechartuntilanoutofcontrolconditionissignaled.Itistheexpected
valueoftherunlengthdistribution.ItisrelatedtotheOCcurveasfollows:
ARL
1
.
1 Pa
Forourexample:
MGT6421
QualityManagementII
TheARLisprobablyusedmoreoftenincontrolchartliteraturethanOC
curvevalues,becauseitisconceptuallyeasiertounderstand.Thetable
below showstheARLvaluesforthe X chart,bothwithandwithoutrun
rules*.
Shift
0
1
2
3
* Rule
1:
Rule 2:
Rule 3:
Rule 4:
Rule 1
370.4
43.89
6.3
2
Rules 1 & 2
225.44
20.01
3.65
1.68
Rules 1, 2 & 3
132.89
10.95
3.14
1.67
Rules 1, 2, 3 & 4
91.75
9.22
3.13
1.67
Example:
The source for these numbers is Champ, W.C., and Woodall, W. H. (1987).
"Exact Results for Shewhart Control Charts With Supplementary Runs Rules,"
Technometrics, Vol. 29, No. 4, 393-399.
MGT6421
QualityManagementII
WecanalsoapplytheARLideatoattributecontrolcharts.Theprinciples
areallthesame.Allthatchangesaretheprobabilitycomputations.
Examples:
MGT6421
QualityManagementII
ProbabilityLimits
WecanalsousetheideaofOCcurveswithattributecontrolchartsto
designlimitsthatbettermeettheassumptionsofthestatisticbeingplotted.
Inotherwords,thechartsthatwehavediscussedtothispointalluse3
sigmalimits.Butifthebinomialorpoissondistributionsarenotclosetoa
normaldistribution,theprobabilityofatypeIerrormaybefarfrom.0027.
HencewedesiretodesigncontrolchartsthathavesmallertypeIerrors(or
alternatively,thathavebetterincontrolARLvalues).
Examples: