Question I Are

QUESTIONNAIRE
While you fill up this questionnaire, please ensure that you are consulting the under-mentioned point
scale {1, 2, 3, 4, 5} to respond to every question. It will help you to select the most realistic option.
1=Strongly
2=Disagree
3=Indifferent
4= Agree
5=Strongly Agree
Disagree
Organization Name:
______________________________________________
EMPLOYEES PERFORMANCE
1. Employees Performance in our organization has been improved over the past 12 months in
relation to
a)
Effectiveness
1
2
3
4
5
b)
Efficiency
1
2
3
4
5
HUMAN RESOURCE (HR) PRACTICES
I. Training
1
Our organization conducts extensive training programs for its
employees in all aspects of quality.

1
2
3
4
5
2.
Employees in each job will normally go through training
programs every year.

1
2
3
4
5
3.
Training needs are identified through a formal
performance appraisal mechanism.

1
2
3
4
5
4.
There are formal training programs to teach new
employees the skills they need to perform their jobs.

1
2
3
4
5
5.
New knowledge and skills are imparted to employees
periodically to work in teams.

1
2
3
4
5
6.
Training needs identified are realistic, useful and based
on the business strategy of the organization.

1
2
3
4
5
Performance Appraisal
Performance of the employees is measured on the
basis of objective quantifiable results.

1
2
3
4
5
2.
Appraisal system in our organization is growth and
development oriented.
1
2
3
4
5
3.
Employees are provided performance based
feedback and counseling.

1
2
3
4
5
4.
Employees have faith in the performance appraisal
system.
1
2
3
4
5
5.
Appraisal system has a strong influence on individual
and team behavior.

1
2
3
4
5
The appraisal data is used for making decisions like
job rotation, training and compensation.

1
2
3
4
5
7.
The objectives of the appraisal system are clear to
all employees.
1
2
3
4
5
III. Career Planning
1.
Individuals in this organization have clear career paths.
1
2
3
4
5
2.
Employees career aspirations within the organization
are known by his/ her immediate superior.

1
2
3
4
5
3.
Employees in our organization have more than one
potential position for promotion.

1
2
3
4
5
4.
Individual and organization growth needs are matched
in this organization.
1
2
3
4
5
5.
Our organization plans for the career and development
of employees.
1
2
3
4
5
6.
Our organization prefers an internal employee whenever
a vacancy exists.
1
2
3
4
5
7.
Each employee is aware of his/her career path in
the organization.
1
2
3
4
5
IV. Employee Participation

Employees in this organization are allowed to make
decisions related to cost and quality matters.

1
2
3
4
5
2.
Employees in this organization are asked by their
superiors to participate in operations related decisions.

1
2
3
4
5
3.
Employees are provided opportunity to suggest
improvements in the way things are done here.

1
2
3
4
5
V. Job Definition
The duties of every job are clearly defined in our
organization.
1
2
3
4
5
2.
Each job in our organization has an up to date job
description.
1
2
3
4
5
3.
The job description for each job contains all the
duties performed by individual employee.

1
2
3
4
5
4.
The actual job duties are shaped more by the
employee than by the formal job description.

1
2
3
4
5
VI. Compensation
Job performance is an important factor in determining
the incentive compensation of employees.

1
2
3
4
5
2.
In our organization, salary and other benefits are
comparable to the market.

1
2
3
4
5
3.
In our organization, compensation is decided on the
basis of competence or ability of the employee.

1
2
3
4
5
4.
The compensation for all employees is directly linked
to his/her performance.
1
2
3
4
5
5.
In our organization, profit sharing is used as a
mechanism to reward higher performance.

1
2
3
4
5
VII. Selection
The selection systems followed in our organization
are highly scientific and rigorous.

1
2
3
4
5
2.
In our organization, line managers and HR managers
participate in selection.
1
2
3
4
5
3.
Valid and standardized tests are used when required
in the selection process.

1
2
3
4
5
4.
Selection system in our organization selects those
having the desired knowledge, skills and attitudes.

1
2
3
4
5
Demographic Information
Age (Please Tick your age Group)
20-25
26-30
31-35
36-40
41-45
46-50
51-55
Above 56
Please Tick applicable gender
Male
Female
Education (Please Tick your Education Group)
Matriculation
Intermediate
Graduation
Masters
Diploma with Matric /Inter
Other
Total years of Experience (Please Tick your Experience Group)
1-3
4-6
7-9
10-12
16-19
20 or above
13-15
Total years of Experience with this Organization (Please Tick your Experience Group)
1-3
4-6
7-9
10-12
13-15
16-19
20 or above
Date____________ Designation_____________________
Department_________________________________

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QUESTIONNAIRE

HUMAN RESOURCE (HR) PRACTICES

employees in all aspects of quality.

programs every year.

performance appraisal mechanism.

employees the skills they need to perform their jobs.

periodically to work in teams.

on the business strategy of the organization.

basis of objective quantifiable results.

feedback and counseling.

and team behavior.

The appraisal data is used for making decisions like

job rotation, training and compensation.

are known by his/ her immediate superior.

potential position for promotion.

IV. Employee Participation

decisions related to cost and quality matters.

superiors to participate in operations related decisions.

improvements in the way things are done here.

duties performed by individual employee.

employee than by the formal job description.

the incentive compensation of employees.

comparable to the market.

basis of competence or ability of the employee.

mechanism to reward higher performance.

are highly scientific and rigorous.

In our organization, line managers and HR managers

in the selection process.

having the desired knowledge, skills and attitudes.

Education (Please Tick your Education Group)

Diploma with Matric /Inter

Total years of Experience (Please Tick your Experience Group)

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