Cyber Hotelier (Synopsis)

1
Cyber hotelier
ABSTRACT
Cyber Hotelier is the system for Hotel Automation with online
reservation. The main objective of this System is to design a system to
accommodate the needs of guests in the hotel. This application helps a
customer to know about the hotel information and can reserve rooms
throughout the globe irrespective of the geographical location. This is a
computerized system to make room reservations and keep room
bookings and availability of details up-to-date.
This System designs an application for full service luxury inn, bed
& breakfast. It emphasizes the highest level of individual guest services
through comprehensive features; seamlessly integrating rooms, services
and retail from reservations to guest history. It is an application to
manage the hotel operations to know all the data and process the
modules. When customer comes to the hotel, reception staff access
reservation information very easily and check-in process will be done.
This System gives a brief description about the hotel i.e., about
the total number of rooms in the hotel, location of the hotel, route map
of the city showing the route to the hoteletc and also gives a brief
description about the services offered by the hotel such as the cab
services, food services, laundry...etc.
This System enables each guest to enquire about the rooms i.e.,
the number of rooms vacant and the types of rooms such as standard,
deluxe, luxury, executive suiteetc that are present in the hotel and
also enables the manager to get all the information regarding the hotel.
INTRODUCTION
1.1 Problem Statement:
The current system is a manual system or a semi-automated
system. Manual system involves paper work in the form of maintaining
various files and manuals. Maintenance of critical information in the files
and manuals is a risk involved and a tedious process. The existing
automated system is a stand alone system or a LAN based system and
booking is in the form of e-mail.
The Main Objective of this System is to design a system to
accommodate the needs of guests in the hotel. This application helps a
customer to know about the hotel information and can reserve rooms
throughout the globe irrespective of the location. This is a computerized
system to make room reservations, keep room bookings and availability
details up-to-date.
1.2 Overview:
Cyber Hotelier is a web-based system focusing on automating the
(manual way of recording the Hotel details) hotel management system
and providing room reservations through online. To understand the
current manual process, existing files and manuals were referred. A
literature survey is carried out in the initial phase of the project. The
basic process is divided into two steps
1. Understanding the Existing system.
2. Features of proposed system.
1.2.1 Understanding the Existing system
The present system is a manual system or a semi-automated

system. Manual system involves paper work in the form of maintaining
various files and manuals. Maintaining critical information in the files
and manuals is full of risk and a tedious process.
The existing semi-automated system is a standalone system or a
LAN based system and booking is in the form of email. The hotel
booking email contains the requested booking dates and the number of
rooms required, along with the customer contact details.
At the day break he has to update the database.
The disadvantages of the manual process are
1. Time consuming and a tedious process
2. No instantaneous updates of the room status.
3. No instantaneous updates on the user details and user statistics.
4. Involved a lot of paperwork that was prone to risk of loosing it
easily.
5. Communication was not clear, slow and led to misunderstanding.
6. Files and manuals lacked authentication and authorization.
7. Information recording in manuals was not accurate because there
were no validations.
The disadvantages of the semi-automated system are:
1. Reservation through email.
2. Room amendment is not a easy task
1.2.2 Features of proposed system
The proposed system is to design a system to accommodate the
needs of guests in the hotel and it helps a customer to know about the
hotel information and can reserve rooms throughout the globe

irrespective of the location. This system is an application to manage the
hotel operations to know all the data and process the modules.
This System gives a brief description about the hotel i.e., about
the total number of rooms in the hotel, location of the hotel, route map
of the city showing the route to the hoteletc and also gives a brief
description about the services offered by the hotel such as the cab
services, food services, laundry...etc.
Registered user can reserve a room through online and confirm his
reservation by paying the advance amount through credit card and
receiving a reference number. User can either cancel the reservation or
can modify through amendment process. Receptionist can effectively do
all his activities through this system i.e, reserving a room for walk-in
customers and do all the check-in, check-out, billing and payment
activities. Receptionist can have all the services provided to guest,
restaurant billing...etc everything in the system. House Keeping
Executive can schedule all the house keeping activities and to look after
the inventory management. Manager can know the monthly reports
regarding the hotel and its management, its maintenance, expenses
and room occupancy details
Advantages of the proposed system:

1. Reduces the complexity present in the manual system and saves
time.
2. Users can access the required data easily.
3. It maintains accurate information.
4. Provides instantaneous updated information to all users.
5. Communication is fast and clear and avoids misunderstandings.
6. It is a computerized system to make room reservations and keep

room bookings and availability of details up-to-date.
7. Very economical and user friendly.
Software and Hardware Requirements:

The minimum software and hardware requirements are as
Software Requirements:
OS
SP
SDK 2.0
(service pack)
IIS
(Internet Information
Services)
Windows NT4.6
Windows 2000
Windows XP
Windows 2003
Front End
Microsoft visual studio 2005

(ASP. Net with c# language)
Back End
Sql server 2000
Client Details:
Any web browser to compatible to run front-end programs.
Hardware Requirements:
Processor
: P3+ or AMD
Primary Memory (RAM)

Secondary Memory (Hard Disk)
: 256 MB or 512 SD
: min 10 GB
Monitor
: VGA (Color)
Keyboard
: 105 Standards
Mouse
: Any Compatible Mouse
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1

The present system is a manual system or a semi-automated

hotel information and can reserve rooms throughout the globe

Advantages of the proposed system:

6. It is a computerized system to make room reservations and keep

Software and Hardware Requirements:

Microsoft visual studio 2005

Sql server 2000

Primary Memory (RAM)

: Any Compatible Mouse

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