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Lazarus
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org
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ANNUAL
REVIEWS
Further
1993.
44:1-21
CONTENTS
EARLY APPROACHES TO STRESS.....................................................................................
THE COGNITIVE MEDIATIONAL APPROACH: APPRAISAL . .
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FINAL THOUGHTS
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17
Research scholars are products of their times but their work also changes the
way scientific issues are studied after them. This reciprocal influence between
the outlook of a period and the research people do has been particularly
evident in the study of psychological stress and the emotions during the period
of my academic life from post-World War II to the present. In pursuing issues
about stress and the emotions that have been of particular interest to me,
historical shifts of great moment are revealed, which I intend to highlight in
this essay.
1
0066-4308/93/0201-0001$02.00
2 LAZARUS
a weight on a structure, stress was the area over which the load impinged, and
strain was the deformation of the structure created by the interplay of both
1945).
It soon became apparent, however, that these questions did not have a
simple answer. In the 1950s, my colleagues and I, along with many others,
soon discovered that stressful conditions did not produce dependable effects;
for some persons the stress aroused by a given condition was great, while for
others it was small; and under stress conditions, depending on the task, the
performance for some was markedly impaired, for others it was improved, and
for still others there was no demonstrable effect (e.g. Lazarus & Eriksen 1952).
We concluded that to understand what was happening we had to take into
account individual differences in motivational and cognitive variables, which
intervened between the stressor and the reaction (Lazarus et al 1952). Our
1952 article, incidently, was one of the two most widely read in that journal
(as surveyed by the editor) in that academic year; the other was by Brown &
Farber (1951) which, expressing the zeitgeist, was a neobehavioristic analysis
of frustration and a treatment of emotion as an intervening variable. Psychol
ogy had barely begun to move away from stimUlus-response (S-R) models to
stimulus-organism-response (S-O-R) models in an early stage of what later
was called the cognitive revolution by North Americans. The same mediating
variables are now well-established features of current theories of stress and
emotion.
I note, parenthetically, that psychology has long been ambivalent about
individual differences, opting for the view that its scientific task is to note
invariances and develop general laws. Variations around such laws are apt to
be considered errors of measurement, though they must be understood if
reasonably accurate prediction is to be possible.
Hooke too was interested in individual differences in the elasticity of met
als, which were a factor in their resistance to strain. For example, cast iron is
hard and brittle and breaks easily, but wrought iron is soft and malleable and
bends without breaking. This physical phenomenon is also used as a metaphor
for resistance to psychological stress. Thus, the capacity of metals to resist
deformation presaged interest in individual differences in the resiliency of
people under stress.
The analogy is evident today in the vigorous study of the personality traits
and coping processes that help some people resist the deleterious effects of
stress better than others. Some of the personality traits that appear to be
associated with resilience include constructive thinking (Epstein & Meier
1989), hardiness (Maddi & Kobasa 1984; see also Orr & Westman 1990),
hope (Snyder et al 1991), learned resourcefulness (Rosenbaum 1990), opti
mism-shades of Horatio Alger and Norman Vincent Peale-(Scheier &
Carver 1987), self-efficacy (Bandura 1982), and sense of coherence (An
tonovsky 1987).
The study of stress has been plagued by an inconsistent and potentially
confusing use of terms to denote the variables of the stress process. In the
medical tradition, for example, stress is treated as a set of psychological and
physiological reactions to noxious agents; Selye used stressor to denote the
4 LAZARUS
agent, stress to denote the reaction; sociologists speak of stress as the disturb
ing agent (e.g. social disequilibrium; Smelser 1963) and of strain as the
collective reaction (e.g. a panic or riot).
Despite these different usages, however, certain essential meanings are
always involved. Whatever words are used to describe the stress process, four
concepts must always be considered: 1. a causal external or internal agent,
which Hooke called a load and others call stress or a stressor. In my own
analyses, I emphasize the person-environment relationship and relational
meaning (defined below); 2. an evaluation (by a mind or a physiological
system) that distinguishes what is threatening or noxious from what is benign;
3. coping processes used by the mind (or body) to deal with stressful demands;
and 4. a complex pattern of effects on mind and body, often referred to as the
stress reaction.
Because my focus is psychological rather than physiological stress, I
should digress briefly to point up the distinction. Early on, the two kinds of
stress were unified under homeostatic concepts-and in the related concept of
activation. Stress represented a deviation from some norm or steady state. The
principle of homeostasis was initially described by Claude Bernard, and its
mechanisms were later elaborated further by Walter Cannon (1939), as most
psychologists know.
An address by Hans Selye to the American Psychological Association in
1950 stimulated great interest in the overlaps between physiological and psy
chological stress. Se1ye (1956/1976) shifted attention from the catecholamines
of the adrenal medulla, which Cannon had focused on, to the steroids of the
adrenal cortex. Selye's General Adaptation Syndrome (GAS) emphasized that
any agent noxious to the tissues (a stressor) would produce more or less the
same orchestrated physiological defense (stress reaction). The GAS may be
thought of as the physiological analogue of the psychological concept of
coping.
Psychological stressors were said also to produce the GAS. Yet in research
that has not gotten widespread attention, Mason et al (1976) presented data
suggesting that corticosteroid secretion may be more or less specific to psy
chological stress and not particularly responsive to physiological stresses such
as heat, exercise, and hunger. Although there are important overlaps between
them, psychological stress and physiological stress require entirely different
levels of analysis (see Lazarus 1966; Lazarus & Folkman 1984). What gener
ates physiological stress-that is, what is noxious to tissues-is not the same
as what is stressful ("noxious") psychologically.
Indeed, the differences between physiological and psychological stress are
profound and center on an issue that psychologists have long had great diffi
culty dealing with, namely, personal meaning. The key question is how to
define a load or stressor psychologically. I deal, below, with the question of
what an individual considers a harm, threat, challenge, or benefit. Notice that
in speaking of several kinds of states relevant to psychological stress and
Unfortunately, Selye did not tell us clearly what the differences were,
psychologically and physiologically. We might guess, of course, that, consis
tent with his views about the GAS, the differences would involve adrenal
corticosteroids, some of which are protective (anabolic) while others are de
structive (catabolic). The recent explosion of interest in, and the development
of technology for measuring, immune response variables and processes offer
additional means of distinguishing the two kinds. For example, eustress may
enhance immune system competence while distress may impair it.
Second, I had early on (Lazarus 1966) drawn a distinction among three
&
& Folkman 1984). Harm refers to psychological dam
kinds of stress, harm, threat, and challenge (Lazarus 1966, 1981; Lazarus
Launier 1978; Lazarus
age that had already been done----e.g. an irrevocable loss. Threat is the antici
pation of harm that has not yet taken place but may be imminent. Challenge
results from difficult demands that we feel confident about overcoming by
effectively mobilizing and deploying our coping resources.
These different kinds of psychological stress states are presumably brought
about by different antecedent conditions, both in the environment and within
the person, and have different consequences. For example, threat is an un
pleasant state of mind that may seriously block mental operations and impair
functioning, while challenge is exhilarating and associated with expansive,
often outstanding performance. To the extent that we take these variations
seriously, stress cannot be considered in terms of a single dimension such as
activation. As will be seen below, such a recognition involves considering
diverse emotional states, some negative, some positive.
6 LAZARUS
Although a number of influential early writers adopted the view that psy
chological stress is dependent on cognitive mediation (e.g. Arnold 1960; Grin
ker & Spiegel 1945; Janis 1958; Mechanic 1962), the cognitive movement in
North American psychology did not get fully under way until the 1970s. This
view is centered on the concept of appraisal, which is the process that medi
ates-I would prefer to say actively neg otiates-between, on the one hand, the
demands, constraints, and resources of the environment and, on the other, the
goal hierarchy and personal beliefs of the individual.
I believe the programmatic efforts of my colleagues and me in the 1960s
(e.g. Lazarus 1966, 1968; Lazarus et al 1970) helped convince many of those
still wedded to an input-output conceptualization (along with many newcom
ers to the scene) that appraisal played a significant role in stress reactions. A
powerful tide in psychology--eventually becoming a tidal wave that seems to
have swept old epistemologies aside-has moved us from behaviorism toward
a much freer outlook in the United States. Our psychologists, the main excep
tion being Skinner (1953, 1990), have become less hesitant about referring to
what goes on in the mind; we are now less reluctant to explain human and
animal actions and reactions in terms of thought processes.
My colleagues and I employed a simple experimental paradigm designed to
create psychological stress as naturalistically as possible in the laboratory. We
had subjects watch stressful films while we periodically sampled their subjec
tive reports of stress and continuously recorded their autonomic nervous sys
tem activity (primarily as reflected in heart rate and skin conductance).
Although a number of films were used in this research, two were particu
larly important. One presented a series of subincision operations-a male rite
of passage among the Arunta of Australia. The other, a film designed to teach
woodworking personnel how to avoid shop accidents, depicted such bloody
accidents as a worker being fatally impaled on a board thrust from a circular
saw and a worker getting his finger cut off.
We used recorded speech passages to orient viewers before the films were
shown. Their purpose was to influence the way subjects construed what was
happening in the movie (e.g. Lazarus & Alfert 1964; Speisman et al 1964).
These passages were based on ego-defense theory, which posited certain
themes people used to protect themselves from threat.
One passage, for example, mimicked denial-"The people in the film are
not hurt or distressed by what is happening," or "These accidents didn't really
happen but were staged for their effect." Another mimicked intellectualization
or distancing-"This is an interesting anthropological study of aboriginal
customs," or "The accidents portrayed in this film provide the basis for in
structions about how to avoid injuries in a woodworking shop." A third em
phasized the main sources of threat in the film-"Many of the people you see
in this film suffer severe pain and infection from these rituals." The effects of
these experimental treatments were compared with each other and with a
control condition that involved no attempt to influence the way subjects con
strued what was happening.
These orientation passages had powerful effects on self-reports of distress
and on psychophysiological stress reactions (heart rate and skin conductance).
Denial and distancing passages markedly lowered these reactions compared
with the control; the threat passage raised them. The tendency of the passages
to reduce stress levels could be predicted on the basis of differences among
viewers' cognitive styles.
In an attempt to understand what was happening, I shifted from an empha
sis on ego defenses to a general concept of appraisal as the cognitive mediator
of stress reactions. I began to view appraisal as a universal process in which
people (and other animals) constantly evaluate the significance of what is
happening for their personal well-being. In effect, I considered psychological
stress to be a reaction to personal harms and threats of various kinds that
emerged out of the person-environment relationship. But more of this below.
In subsequent experiments, we had subjects await a source of stress for
different periods-e.g. an electric shock that was anticipated but never actu
ally occurred (Folkins 1970; Monat et al 1973), or a bloody accident (on film)
. that had been foreshadowed by a flashback (Nomikos et al 1968). These and
other psychophysiological studies showed that the degree of stress reaction
depended on evaluative thoughts (appraisal and coping). In tum the contents
of these thoughts, such as "How bad will it be," depended on how long they
had to wait for the harmful confrontation. A strong empirical case was being
made that appraisal and coping processes shaped the stress reaction, and that
these processes, in tum, were influenced by variables in the environment and
within the person.
Such reasoning was consistent with the expansion in the 1960s and 1970s
of cognitive mediational views in psychology generally. The outlook was
anticipated by many illustrious figures in North American psychology, includ
ing Asch, Harlow, Heider, Kelly, McClelland, Murphy, Rotter, and White, as
well as their intellectual mentors, Lewin and Murray, and still others who
worked within the psychoanalytic framework. We often forget too that this
outlook dominated classical Greek and European thought, a point I return to
below. In any event, psychologists could now seriously and programmatically
ask what must be going on in the mind to influence people to act and react as
they do.
Nor is this way of thinking pure phenomenology. Because of different
goals and beliefs, because there is often too much to attend to, and because the
stimulus array is often ambiguous, people are selective both in what they pay
attention to and in what their appraisals take into account. Even when an
individual's appraisal deviates from the norm it may still result in a good
match between the appraisal and reality. There are many realities rather than a
single one, and deviance is not necessarily pathology.
8 LAZARUS
contextual, since to be effective it must change over time and across different
stressful conditions (e.g. Folkman
this idea requires study of the same persons over time and across diverse
stressful encounters. The Berkeley Stress and Coping Project, which got under
way in the late 1970s and continued to the late 1980s (see Lazarus
& Folkman
procedure. The questionnaire asks whether and to what extent a person had
used certain thoughts and actions in a particular stressful encounter.
By asking about thoughts and actions we avoided having our subjects make
inferences about their coping. Instead, we enabled observers' inferences based
on a factor analysis yielding eight factor scales, each representing a different
coping strategy. The procedure was designed to permit repeated measurements
on the same subjects over time and in different stress contexts (see, e.g.,
Folkma n & Lazarus 1 985; Folkman e t al 1986a; Folkman et al 1 986b)
.
number of replicable findings about coping emerged from this work, the
most important of which can be summarized as follows:
Annu. Rev. Psychol. 1993.44:1-22. Downloaded from www.annualreviews.org
by 89.123.98.12 on 11/12/14. For personal use only.
1. Coping is complex, and people use most of the basic strategies (factors) of
coping in every stressful encounter.
encounters while others are linked to particular stressful contexts. For example,
thinking positively about the situation is relatively stable and depends substan
tially on personality, whereas seeking social support is unstable and depends
substantially on the social context.
7. The util ity of any coping pattern varies with the type of stressful encounter,
the type of personality stressed, and the outcome modality studied (e .g. subj ective
well-being, social functioning, or somatic health). What works in one context may
be counterproductive in another. Thus, when there is nothing to do but wait until
grades are announced, distancing helps to reduce distress and dysfunction; but
when effort should be mobilized to study for a future exam, the same strategy leads
the person to abandon the effort to prepare, with the same lowered distress but a
later performance disaster (Folkman & Lazarus 1985).
10 LAZARUS
stress
literatures share overlapping ideas, the two fields might usefully be conjoined
(activation)
to
multi-dimensional
(e.g.
harm,
threat,
15 or so specific
of the full
of emotions.
& Kellerman (1980, 1983, 1986, 1989), and Scherer & Ekman
(1984), and theoretical monographs by Averill (1982), Frijda (1986), De
Sousa (1987), Gordon (1987), Izard (1971, 1977), Kemper (1978), Mandler
(1984), Ortony et al (1988), and Tomkins (1962, 1963), and myself (Lazarus
1991c).
Plutchik
Why introduce into science an unneeded term, such as emotion, when there are
already scientific items for everything we have to describe? ... I predict: the "will"
has virtually passed out of our scientific psychology today; the "emotion" is bound
to do the same. In 1950 American Psychologists will smile at both these terms as
curiosities of the past.
arguing with great success that there was nothing special about emotion be-
11
cause it denoted "all of life," that is, the ordinary adaptational activities by
means of which an organism maintained its internal equilibrium in the face of
threatened disruption from internal and external pressures.
Adaptational responses, she said, have direction, are reactions to relation
ships, and invoke energy mobilization. Therefore, we should abandon the
concept of emotion and substitute activation in its place. Was there any psy
chologically significant difference between a person running to his/her house
on a whim and a person, seeing a fire, running the same way in a panic? Her
answer was no. She wrote (1941a:287-88), for example, that
all behavior is
there is
of
the
situation.The energy level of response varies with the requirements of the situation
as interpreted by the individual.Diffuse internal changes (especially in the viscera)
are involved in the production of these changes in energy level. But continuous
At the time, Duffy's theme seemed reasonable and sound to me, though I
now reject her position. Those, such as I, who study the psychological process
of emotion contend that there is a world of difference between a non-emo
tional and an emotional event. Although there are behavioral and physiologi
cal overlaps, the ways whim-motivated and alarm-motivated actions are
organized psychologically are quite different. One's house being on fire elicits
motives, beliefs, appraisals, and coping processes different from those elicited
in whimsy, and some emotion theorists would wager that panic has its own
special physiological response pattern. Once aroused, emotion is a system of
its own. Duffy's question and response are reminiscent of Skinner's claim that
from a behaviorist's point of view there is no difference between the tears of
eye irritation and the tears of emotional distress.
Why did the stress concept survive and flourish in an epistemological
climate so hostile to the emotions? The initial noncognitive, nonmediational,
S-R view of psychological stress was suggested by Hooke's engineering anal
ysis. This view was carried over into analyses of stress prior to the so-called
cognitive revolution. A good example of the carryover was the frequent use in
the 1960s and 1970s of life events lists for measuring stress, which empha
sized such objective environmental changes as death of a spouse, divorce, and
loss of a job as stressors. However, by the 1970s much of North American
psychology had begun to change and was now receptive-though still some-
12 LAZARUS
A COGNITIVE-MOTIVATIONAL-RELATIONAL THEOR Y
OF EMOTION
The topic of the emotions provides many more categories of reaction than
does that of stress, as many as there are emotions that we are willing to
acknowledge and study (itself a controversial subject). I believe that we can
identify 15 different emotions, more or less (Lazarus 1991b,c). There are
roughly
relational
I said, is the fundamental
puzzle for students of both psychological stress and the emotions. Although I
have addressed the problem recently (Lazarus 1991a-c), the proposed solu
tions are still fluid and a number of other emotion researchers are also strug
gling to resolve it.
If one takes the position, as I do, that the particular emotion experienced
depends on one's thoughts about an encounter, then these thoughts can most
fruitfully be conceptualized at two related but different levels of abstraction,
one molar, the other molecular. I begin with the molar level.
anxIety
fright
guilt
Shame
sadness
envy
jealousy
disgust
happiness
pnde
relief
hope
love
compassion
tween and integrates these two sets of variables by indicating the significance
of what is happening for a person's well-being. This is an extension of the
cognitive mediational principle in psychological stress theory-namely, that
what causes the stress reaction is not the environmental "stressor" alone but
also its significance as appraised by the person who encounters it.
Although one can decompose molar relational meaning into separate, mo
lecular personality and environmental variables (e.g. as hostile actions by
another or a goal one is striving for), relational meaning results from a higher
or more synthetic level of analysis. At that level the separate variables are lost
in favor of a new relational concept--e.g. feeling demeaned, sensing an uncer
tain threat, feeling failure to live up to an ego-ideal, feeling attainment of what
one wants, sensing enhancement of one's self, or suffering an irrevocable loss.
Our penchant for reductive analysis in psychology often leaves us without the
ability to see how the separate variables are synthesized into molar ones. (For
14 LAZARUS
15
16 LAZARUS
impair or disrupt reasoning, I believe that most of the time people are rational,
given their goals and belief premises.
What could be more logical than the principle that if our goals are thwarted
we react with a negative emotion, or that if we are making satisfactory prog
ress toward a goal we react with positive emotion? This reaction may not
always be wise, but there is nothing irrational about it. What is more logical
than the principle that emotions result from how we evaluate the significance
of events to our well-being? It may be foolish to want certain things, or to
believe certain things, but it is not illogical to emote on the basis of how we
If the
17
better when we understand the general goals and situational intentions, as well
as the emotions, of the parties in encounters.
FINAL THOUGHTS
The philosophical history of the emotions has been essentially cognitive from
ancient times to the present. Aristotle, who lived in the 4th century Be. might
be called the first cognitive theurit uf the emotions, writing in Rhetoric
( 1941: 1 380) that "Anger may be defined as a belief that we, or our friends,
have been unfairly slighted, which causes in us both painful feelings and a
desire or impulse for revenge." This statement contains the basics of an ap
praisal theory-for example, in its connecting a belief. desire, or motivation to
an impulse for revenge (what today is often called an action tendency). With
respect to how anger is aroused, Aristotle asks us to consider "( 1 ) what the
state of mind of angry people is, (2) who the people are with whom they
usually get angry, and (3) on what grounds they get angry with them. It is not
enough to know one or even two of these points; unless we know all three, we
shall be unable to arouse anger in anyone. The same is true of the other
emotions."
Here Aristotle speaks of the state of mind, and of a cognitively mediated
provocation to anger. He seems to be pointing the analysis of emotion toward
the researchable conditions behind the arousal of emotions. Quite modern
sounding, it seems to me.
Averill's ( 1 982) treatment of historical teachings about anger. particularly
his description of the views of Seneca, Lactantius, Aquinas, and Descartes,
leaves little doubt that cognitive mediation of the emotions has been a preemi
nent concept. And lest the reader think that ancient or medieval cognitive-mo
tivational-relational views went into hiding until recently, I quote G. C.
Robertson ( 1877:413), a 19th-century English philosopher who wrote-in a
fashion reminiscent of Rashomon-the following:
Four persons of much the same age and temperament are travelling in the same
vehicle. At a particular stopping-place it is intimated to them that a certain person
has just died suddenly and unexpectedly. One of the company looks perfectly
stolid. A second comprehends what has taken place. but is in no way affected. The
third looks and evidently feels sad. The fourth is overwhelmed with grief which
finds expression in tears, sobs. and exclamations. Whence the difference of the
four individuals before us? In one respect they are all alike: an announcement has
bcen made to them. The first is a foreigner. and has not understood the commu
nication. The second has never met with the deceased, and could have no special
regard for him. The third had often met with him in social intercourse and business
transactions, and been led to cherish a great esteem for him. The fourth was the
brother of the departed, and was bound to him by native affection and a thousand
ties earlier and later. From such a case we may notice that in order to [experience
an emotio n] there is need first of some understanding or apprehension; the
foreigner had no feeling because he had no idea or belief. We may observe further
18 LAZARUS
that there must secondly be an affection of some kind; for the stranger was not
interested in the occurrence. The emotion flows forth from a well, and is strong
in proportion to the waters; is stronger in the brother than in the friend. It is evident,
thirdly, that the persons affected are in a moved or excited state. A fourth
peculiarity has appeared in the sadness of the countenance and the agitations of
the bodily frame. Four elements have thus come forth to view.
The attempt to abandon emotion as a topic for scientific study-either by
subsuming it within other concepts or by arguing that, being nonmaterial,
emotion r equire s no explanation-seems to me to have been an historical
aberration. This aberration, in the form of radical behaviorism, occurred dur
ing the early development of academic psychology, which was-except in
North America-overly concerned with being ultrascientific in the image of
the natural sciences. It was not a reflection of the main lines of thought that
had existed for centuries and that have been restored in the last few decades
(see also Reisenzein & Schonpflug 1992 for an account of Stumpf's late
19th-century cognitive theory of emotion, which has been given virtually no
previous attention).
I entered academic psychology at the height of this movement which, as
Deese (1985:31) put it, was dedicated to "the abolition of mind." Psychology
was separated from the philosophy departments of modem Western European
and North American universities, within which it had traditionally been in
cluded, and psychologists were enjoined (this I vividly remember) to avoid
"armchair" speculation in the interests of being empirical scientists . Only in
recent years have most psychologists once again been willing to s e e value in
philosphical analyses, to take on large-scale theory, to take seriously observa
tions that are not obtained through laboratory experiment, to engage problems
of subjective m eaning, and to avoid the sterile scientism of the recent past.
The political and social changes my generation has lived through have been
profound-the Great Depression, World War II, the advent of rockets, jet
planes, atomic energy, and television. Today we observe with awe the pro
found political changes in Eastern Europe after the collaps e of the Soviet
Empire, as well as tranformations in Asia and the Middle East. And we are
correctly told that even the near future is impossible to predict with confi
dence.
We have lived through similar monumental changes in the way psychology
and its cognate social sciences go about their scientific business. These
changes have been no less extraordinary than the political and social ones.
They are manifest in the problems being studied and the rnindset for studying
them. I have tried to reflect them in a small way in my discussion of stress and
the emotions. Research and theory on the emotions are beneficiaries of this
changing epistemology. Though fads and fashions in psychology have waxed
and waned rapidly in the recent past, I believe the emotions are too central to
human adaptation for the current enthusiasm to disappear soon. I would cer
tainly like to be around to know.
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