v300 Refguide

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Welcome
Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola V300
GSM wireless phone.
This guide is a companion to the Start Here users guide that is packaged with the Motorola V300 GSM wireless phone. Refer to
the Start Here guide for general information about using the phone. This guide contains information about topics and features
that are not covered in detail in the Start Here guide.
Note: This guide is not a replacement for the Start

Here guide that you received with your wireless
phone. You should retain your Start Here guide.
The Start Here guide contains important safety,
instructional, and general information on the use
of your wireless phone that is not included in this
guide. You are encouraged to review your Start
Here guide whenever you have any questions
concerning the use of your phone.
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Java and all other Java-based marks are trademarks or
registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. All other product or service names are the property of their respective
owners.
Motorola, Inc. 2003.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other
media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola
products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law
in the sale of a product.
Manual number: 6809473A80-O
Menu Map
Main Menu
Q Games & Apps
h Multimedia
SIM Apps
Calculator
Datebook
Shortcuts
Voice Records
Alarm Clock
Dialing Services
Call Barring
Fixed Dial
Service Dial
Quick Dial
Settings
(see column at right)
B AIM
Web Access
Browser *
Web Shortcuts
Stored Pages
History
Go To URL
Web Sessions
Browser Setup
n Phonebook
s Recent Calls
Personalize
Home Screen
Main Menu
Color Style
Greeting
Wallpaper
Screen Saver
Quick Dial
Ring Styles
Style
Style Detail
My Tones
Themes
Camera
Pictures
Sounds
MotoMixer
Tools
Settings Menu
Received Calls
Dialed Calls
Notepad
Call Times
Call Cost
Data Times
Data Volumes
Messages
Create Message
Voicemail
Message Inbox
Browser Msgs
Info Services
Quick Notes
Outbox
Drafts
L Connection
Sync
H Call Forward
Voice Calls
Fax Calls
Data Calls
Cancel All
Forward Status
In-Call Setup
In-Call Timer
Call Cost Setup
My Caller ID
Talk and Fax
Answer Options
Call Waiting
Z Initial Setup
Time and Date

1-Touch Dial
Backlight
TTY Setup
Scroll
Language
Battery Save
Contrast
DTMF
Master Reset
Master Clear
m Phone Status
My Tel. Numbers
Credit Info/Available
Active Line
Battery Meter
Other Information
S Headset
J Car Settings
j Network
u Security
Phone Lock
Lock Application
Fixed Dial
Call Barring
SIM Pin
New Passwords
c Java Tools
This is the standard main menu layout. Menu organization and feature names
may vary on your phone. Not all features may be available for all users.
* Optional network/subscription dependent feature. Your service provider may
use a different name and/or icon to identify the Browser feature.
Java App Loader

Java System
Java Debug
Start TCK
Remove All Midlets
Shortcuts
Change ringer alert:
Open flip, press down volume key to decrease volume, then switch
to vibrate alert, then silent alert. Press up volume key to reset ring
alert and increase volume.
Display my phone number:
Press M #.
Go to dialed calls list:
Press N.
Exit menu system:
Press O.
Contents
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up the Message Inbox . . . . . . . . . . . . . . . . . . 5
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . 5
Sending a Quick Note Text Message . . . . . . . . . . . . . 5
Sending a Picture Message . . . . . . . . . . . . . . . . . . . . 6
Using Picture Message Templates . . . . . . . . . . . . . . . 7
Viewing the Status of Sent Messages. . . . . . . . . . . . . 7
Tips For Sending Messages . . . . . . . . . . . . . . . . . . . . 7
Receiving a Message . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reading, Locking, or Deleting a Message. . . . . . . . . . 7
Storing an Object From a Picture Message . . . . . . . . 8
Reading Browser Messages . . . . . . . . . . . . . . . . . . . . 8
Reading Information Service Messages . . . . . . . . . . . 8
Using AOL Instant Messenger . . . . . . . . . . . . . . 10
Setting Up Your Phonebook . . . . . . . . . . . . . . . . . . . 12
Creating a Phonebook Entry . . . . . . . . . . . . . . . . . . . 12
Creating a Group Mailing List . . . . . . . . . . . . . . . . . . 13
Storing a PIN Code With a Phone Number. . . . . . . . 13
Recording a Voice Name For a Phonebook Entry. . . 13
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 14
Storing Longer Numbers . . . . . . . . . . . . . . . . . . . . . . 14
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 14
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . 14
Setting the Phonebook List View. . . . . . . . . . . . . . . . 14
Sorting the Phonebook List . . . . . . . . . . . . . . . . . . . . 14
Setting the Primary Number for a Phonebook Entry . 15
Using Phonebook Category Views . . . . . . . . . . . . . . 15
Copying Entries Between the Phone and SIM Card . 16
Checking Phonebook Capacity . . . . . . . . . . . . . . . . . 16
Setting 1-Touch Dial Preference . . . . . . . . . . . . . . . . 17
Synchronizing Phonebook Entries . . . . . . . . . . . . . . 17
Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . 18
Personalizing a Ring Style . . . . . . . . . . . . . . . . . . . . 18
Activating Ringer IDs. . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Ringer or Keypad Volume . . . . . . . . . . . . . . . 18
Setting Reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting a Personal Greeting . . . . . . . . . . . . . . . . . . . 18
Setting Display Text . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Selecting the Clock View. . . . . . . . . . . . . . . . . . . . . . 18
Showing or Hiding Menu Icons . . . . . . . . . . . . . . . . . 19
Personalizing Soft Keys and Menu Icons . . . . . . . . . 19
Setting the Menu View . . . . . . . . . . . . . . . . . . . . . . . 19
Personalizing the Menu . . . . . . . . . . . . . . . . . . . . . . . 19
Setting the Menu Language . . . . . . . . . . . . . . . . . . . 19
Setting Menu Scroll Behavior . . . . . . . . . . . . . . . . . . 19
Resetting All Options. . . . . . . . . . . . . . . . . . . . . . . . . 19
Clearing All Stored Information . . . . . . . . . . . . . . . . . 19
Creating and Using Shortcuts . . . . . . . . . . . . . . . . . . 19
Getting More Out Of Your Phone. . . . . . . . . . . . . . . . 21
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . 21
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TTY Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Fixed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4
Using Service Dialing . . . . . . . . . . . . . . . . . . . . . . . . .

Using Quick Dialing . . . . . . . . . . . . . . . . . . . . . . . . . .
Using DTMF Tones. . . . . . . . . . . . . . . . . . . . . . . . . . .
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . .
Using Handsfree Features . . . . . . . . . . . . . . . . . . . . .
Making Data and Fax Calls . . . . . . . . . . . . . . . . . . . .
Adjusting Network Settings . . . . . . . . . . . . . . . . . . . .
Monitoring Battery Charge . . . . . . . . . . . . . . . . . . . . .
Viewing Phone Specifications . . . . . . . . . . . . . . . . . .
Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . .
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locking the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . .
Locking and Unlocking Applications . . . . . . . . . . . . . .
News and Entertainment . . . . . . . . . . . . . . . . . . . . . . .
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Photos and Pictures . . . . . . . . . . . . . . . . . . . . .
Games and Applications. . . . . . . . . . . . . . . . . . . . . . .
Editing Sounds with MotoMixer . . . . . . . . . . . . . . . . .
Creating Ring Tones . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SIM Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
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22
23
25
26
28
29
29
30
30
31
32
33
35
35
35
36
36
37
38
38
40
41
42
42
43
46
Messages
You can send and receive messages containing
a variety of media objects, including text,
photos, pictures, animations, sounds, and voice
records.
Setting Up the Message Inbox
Sending a Text Message

You can send a text message to other wireless
phone users, and to email addresses.
Find the Feature
Find the Feature
M > Messages
M > Message Setup
To set up the message inbox, you must configure the

following settings. Actual field names and values may vary
depending on the technologies available to your service
provider. Some settings may not be available for all phone
models.
Option
Inbox View
Description
Display sender or subject
information with a picture
message.
Cleanup
Specify the number of days you
want to keep messages in the
inbox, or number of messages
you want to keep.
Alert
Activate or deactivate new
message reminders and alerts
during calls.
MMS Message Setup
Set up the following Multimedia
Messaging Service (MMS)
features:
Hide Fields: Specify which fields are hidden when
composing a picture message.
Autosignature: Create a signature you can append to
outgoing picture messages.
Filter: Reject incoming picture messages from
specific senders.
Expire After: Number of days your network should
attempt to send undelivered picture messages.
Reply Type: Standard type of reply to send to a
received picture message(SMS) short text
message, or picture message.
Size Limit: Maximum size of incoming picture
message to be downloaded to your phone.
Server Info: Select the server you want to use
(information may be viewable only).
Press
1 keypad keys
To
enter the text message
or
BROWSE (+)
2 OK (+)
3 CHANGE (+)
4 keypad keys
select and insert a quick note

(see following section)
store the message
select To
enter 1 or more phone
numbers and/or email
addresses
Messages
Note: Usually, your service provider has already set up the

message inbox for you.
M > Messages
> Create Message

> New Text Msg
You must set up your message inbox before you can send
and receive messages.
or
BROWSE (+)
5 OK (+)
6 DONE (-)
7 YES (-)
select numbers/addresses
from the phonebook or recent
calls lists
store the numbers/addresses
finish the message
send the message
or
NO (+)
cancel the message or save it

in the drafts folder
Sending a Quick Note Text

Message
Quick notes are prewritten text messages that
you can send quickly (for example, On my way).
You can also create new quick notes.
Find the Feature
Press
1 S
2 READ (+)
M > Messages > Quick Notes
To
scroll to the quick note
read the quick note
or
M
open the Quick Note Menu to

perform other procedures
The Quick Note Menu can include the following options:

Option
New
Edit
Delete
Send
Description
Create a new quick note.
Edit the quick note.
Delete the quick note.
Open a new message with the
quick note in the Msg field.
Messages
Sending a Picture Message

An MMS picture message contains one or more
slides with text and embedded media objects,
synchronized in a single presentation. You can
send the message to other wireless phone
users, and to email addresses.
Tip: The layout of all slides is determined by the layout of
the first slide to contain both text and a picture. Place the
cursor in the first half of the slide text to insert a picture
above the text. Place the cursor in the second half of the
slide text to insert a picture below the text.
Find the Feature
M > Messages
> Create Message

> New Picture Msg
Press
1 keypad keys
2 M
3 S
4 SELECT (+)
5 S
6 SELECT (+)
7 S
8 INSERT (+)
9 M
10 S
11 SELECT (+)
12 S
13 SELECT (+)
To
enter slide text
open the Picture Msg Menu
scroll to Insert
display a list of items you can
insert
scroll to Picture, Voice Record, or
Sound
select the file type
highlight the file you want
To edit the picture message, press M to open the

Picture Msg Menu. The Picture Msg Menu can include the
following options:
Option
Insert
Delete Audio
Delete Page
Preview
Set Page Timing
Next Page
Previous Page
Entry Mode
Entry Setup
When you finish composing the picture message:

Press
1 OK (+)
2 S
3 CHANGE (+)
4 keypad keys
To
store the message
scroll to To
select To
enter 1 or more phone
numbers and/or email
addresses
or
BROWSE (+)
5 OK (+)
select numbers/addresses
from the phonebook or recent
calls lists
store the numbers/addresses
display a list of items you can

insert
scroll to New Page
6 CHANGE (+)
Repeat steps 3 to 5 to store

numbers/addresses in the Cc
and Bcc fields, if desired.
select the Subject
insert a new slide after the

current slide
7 keypad keys
8 OK (+)
9 CHANGE (+)
insert the file

open the Picture Msg Menu
scroll to Insert
Repeat steps 1 to 8 to enter

contents for the new slide.
10 S
11 SELECT (+)
12 S
13 SELECT (+)
14 CHANGE (+)
15 S
Description
Insert 1 of the following items:
Picture, Voice Record, Sound,
Soundtrack, New Page, Quick Note,
Picture Msg Template.
Delete the sound file attached
to the current slide.
Delete the current slide.
Play the picture message.
Set the number of seconds
each slide is displayed.
Advance to next slide.
Go back to previous slide.
Select the text entry method.
Set primary and secondary
text entry methods.
enter the subject

store the subject
select Attachments
scroll to Picture, Voice Record,
Sound, or Phonebook Contact
select the file type
highlight the file you want
attach the file
select Priority
scroll to Normal or Urgent
Press
16 SELECT (+)
17 DONE (-)
To
set the priority
finish the picture message
and send it
Receiving a Message
When you receive a message, your phone
displays the X (message waiting) indicator and
a New Message notification, and sounds an alert.
or
M
send the picture message

later, save it in the drafts
folder, view message details,
or cancel the message
Picture message templates contain preloaded

media content. You can select a picture
message template and use it just as you would
a picture message.
If a media object in a template cannot be edited, you will
be unable to highlight the object.
Find the Feature
M > Messages
> Create Message

> Picture Msg Templates
Viewing the Status of Sent

Messages
Messages that you send are stored in the outbox.
Find the Feature
M > Messages > Outbox
Messages in the outbox are sorted from newest to oldest.

The following indicators show message status:
= sending in progress
m = sending failed
Y = sent
Tips For Sending Messages

Press M to select a text entry method when you
enter message text.
Message length is limited. When you enter message
text and/or media objects, a display counter switches
between the number of pages you have written
(preceded by a *), and the number of characters left
on the current page. Network charges are based on
the number of pages sent.
When you manually enter phone numbers and/or
email addresses in the To field, you must insert a
space between each entry. Press S to the right to
insert a space between each phone number or email
address.
To
open the message
If reminders are turned on, your phone sends a reminder

at regular intervals until you close the new message
notification, read the message, or turn off your phone.
When your phone displays Memory is Full!, you must delete
some existing messages from your inbox, outbox, or drafts
folder to receive new messages.
Picture messages that you receive can contain different
media objects:
Messages
Using Picture Message

Templates
Press
READ (+)
Inserted photos, pictures, and animations are

displayed as you read the message.
An inserted sound file begins playing when you scroll
to and highlight the sound file indicator in the
message. Use the volume keys to adjust the volume
as the sound plays.
Attached files are appended to the message. To open
the attachment, highlight the file indicator/filename
and press VIEW (+) (image file type), PLAY (+)
(sound file), or OPEN (+) (vObject or unknown file
type).
Reading, Locking, or Deleting a

Message
Messages in the message inbox are sorted from newest to
oldest. The following indicators show message status:
Y = unread
n = read
f = read and
locked
= unread (with attachment)

= read (with attachment)
= read and locked (with
attachment)
The oldest messages are deleted automatically as

specified by the inbox Cleanup setting. If you want to save a
message, you should lock it to prevent it from being
deleted during cleanup.
Find the Feature
M > Messages
> Message Inbox
Press
1 S
2 READ (+)
To
scroll to the message
open the message
or
M
open the Message Menu to perform

other procedures
The Message Menu can include the following options:

Option
Call Back
Go To
Messages
Replay
Reply
Reply To All
Forward
Lock or Unlock
Store
Delete
Delete All
Create Message
Setup
Description
Call the number in the message
header or embedded in the
message.
Launch the micro-browser and go
to a Web address (URL)
embedded in the message.
Replay a picture message.
Open a new message, with the
senders number or email address
in the To field.
Open a new message, with the
senders number/address in the To
field, and all other recipients listed
in the Cc field.
Open a copy of the message, with
an empty To field.
Lock or unlock the message.
Display a list of storable items,
including inserted and attached
files, and the senders number or
email address.
Delete the message.
Delete all inbox messages.
Open a new message.
Open the message inbox setup
menu.
Press
8 S
9 SELECT (+)
To
scroll to Store Only,
Apply as Wallpaper,
Apply as Screen Saver,
Apply as Ring Tone, or
Apply as Power Up Animation (only
options appropriate to the file
type are listed)
perform the storage option of
your choice
Reading Browser Messages

Your networks Web server can send you
browser messages that you can read in your
micro-browser.
When you receive a browser message, your
phone displays the X (message waiting) indicator and a
New Browser Message notification, and sounds an alert.
Press
GO TO (+)
To
launch the micro-browser and
view the message
or
EXIT (-)
close the new message

notification
To view your browser messages at any time:

Find the Feature
M > Messages
> Browser Msgs
Storing an Object From a

Picture Message
To store a media object contained in a picture
message, go to the slide that contains the object
and then:
Press
1 M
2 S
3 SELECT (+)
4 S
5 SELECT (+)
6 S
7 STORE (+)
To
open the Message Menu
scroll to Store
display a list of storable items
scroll to File
display the name of the
object(s) in the current slide
highlight the object filename,
if necessary
view storage options
Press
1 S
2 SELECT (+)
open the message
Reading Information Service

Messages
Information service messages are broadcast
messages that you can receive, such as stock
updates or news headlines.
Setting Up the Information Services

Message Inbox
You must set up your information services message inbox
before you can receive information services messages.
Note: Usually, your service provider has already set up the
information services message inbox for you.
Find the Feature
To
scroll to a message
M > Messages
M > Info Srvc Setup
Press
1 CHANGE (+)
2 S
3 SELECT (+)
4 SELECT (+)
6 BACK (-)
7 CHANGE (+)
8 keypad keys
9 OK (+)
10 CHANGE (+)
11 S
12 SELECT (+)
13 CHANGE (+)
14 S
15 DONE (-)
16 CHANGE (+)
17 S
18 DONE (-)
Note: Your phone may

provide an additional
Browser Services option on this
menu (see page 37).
select the service setting
select Active Channels to set the
subscription channels
scroll to an active channel
that you want to disable, or
scroll to [New Channel] to add a
new channel
return to the cell broadcast
menu when you are finished
setting subscription channels
change the Quick View channel
enter the quick view channel
number
store the quick view channel
number
change the Save Q.View setting
scroll to Yes or No to set
whether you want to save
single-line quick view
messages in the inbox
store the save setting
change the Languages setting
scroll to Lang2 through Lang4
and set the languages in
which you want to accept cell
broadcasts
Note: You cannot change the
Lang1 setting. Lang1 is the
default phone language set
on the Initial Setup menu.
return to the cell broadcast
menu when you are finished
setting broadcast languages
change the Cleanup setting
scroll to the number of days
you want to keep messages
in the inbox, or the number of
messages you want to keep
save the information services
message inbox settings
Receiving an Information Services

Message
When you receive a lengthy information services
message, your phone displays the X (message waiting)
indicator and a New Message notification, and sounds an
alert.
Press
READ (+)
To
open the message)
If the new message is a short quick view message, it

displays in your screen (see page 10).
If reminders are turned on, your phone sends a reminder
at regular intervals until you close the new message
notification, read the message, or turn off your phone.
When your phone displays Memory is Full!, you must delete
some existing messages from your inbox, outbox, or drafts
folder to receive new messages.
Messages
5 S
To
change the Service setting
scroll to Yes or No to turn cell
broadcasts on or off
Reading, Locking, or Deleting an

Information Services Message
Messages in the information services message inbox are
sorted from newest to oldest. The following indicators
show message status:
Y = unread
f = read and locked
n = read
The oldest messages are deleted automatically as

specified by the inbox Cleanup setting. If you want to save a
message, you should lock it to prevent it from being
deleted during cleanup.
Find the Feature
Press
1 S
2 READ (+)
M > Messages > Info Services
To
scroll to the message
open the message
or
M
open the Info Srvc Menu to

The Info Srvc Menu can include the following options:

Option
Call Back
Go To
Forward
Lock or Unlock
Description
Call the number in the message
header or embedded in the
message.
Launch the micro-browser and go
to a Web address (URL)
embedded in the message.
Open a copy of the message, with
an empty To field.
Lock or unlock the message.
Option
Store Number or
Store Address
Delete
Delete All
Setup
Description
Open a new phonebook entry with
the messages embedded number
or email address in the No. or Email
field.
Delete the message.
Delete all inbox messages.
Open the information services
message inbox setup menu.
Messages
Read and Save a Quick View Message

Quick view messages are short information service
messages that display in your screen. Your phone alerts
you when you receive a new quick view message.
Action
Read the quick view message, then press O to
delete it.
If the message is more than 2 lines, you can press
Save (-) to save it in your information services inbox. To
automatically save quick view messages, see page 8.
Note: Broadcast or browser services send quick view
messages on quick view channels. To set up a quick view
channel, see page 8.
Using AOL Instant

Messenger
AOL Instant Messenger (AIM ) lets you
exchange short messages, in real time, with
other users who are signed on to AIM from their
phones or PCs.
Setting Up an AIM Screen Name

You need a screen name to sign on to AIM. To set up a
screen name, see http://www.aim.com.
Tip: If you have a screen name from the following, you can
use it with AIM: AOL, CompuServe2000, My News, AOL
Hometown, or Personal Finance Channel on AOL.com.
Finding Other People Online

To find out who else is online, sign on and check your
Buddy List :
Find the Feature
Press
1 keypad keys
2 OK (+)
3 keypad keys
M > AIM > Sign On
To
enter your Screen Name
submit your Screen Name
enter your Password
(case-sensitive)
Press
4 OK (+)
5 S
6 SELECT (+)
To
submit your Password
Tip: To sign on automatically
next time, scroll to
Settings > Auto Sign On after you
submit your password.
scroll to Buddy List
view the Buddy List
Your Buddy List is sorted by online status:

Conversations display first. These are online AIM users
having active conversations with you. Press VIEW (+)
to open your conversation with them.
Online Buddies are signed on to AIM. An $ (away)
indicator shows if someone is away (see page 11).
Press SEND IM (+) to send the person a message.
Offline Buddies are signed off of AIM. A % (declined
message) indicator shows that you have declined
messages from a person (see page 11). An & (alert)
indicator shows that you have set an alert for the
person (see page 11). You can press SEND IM (+) to
send a message, in case the person has signed on
since you refreshed your list.
Note: To refresh your Buddy List, press M > Refresh List
while viewing the list.
Sending and Receiving Instant Messages

After you open your Buddy List to find people online, you can
exchange messages.
Press
1 S
2 SEND IM (+)
To
scroll to a name on your
Buddy List
start a conversation with the
person
or
VIEW (+)
3 keypad keys
4 SEND (+)
open a conversation in
progress
Press WRITE (+) to enter new
text.
enter message text
send the message
Your phone displays the conversation history, where you

can see the text you sent and the persons replies as they
arrive. In the conversation display, you can:
Press
WRITE (+)
BACK (-)
To
enter and send more text
return to the Buddy List,
where you can open more
conversations
Note: You can have up to
5 open conversations.
10
Press
M > Get Buddy Info
M > End Conversation

M > Decline IMs
Note: Your phone displays

# New IM if you receive a
message while on the
home screen or in another
application.
view the screen name and
online status of the person
in this conversation
add the screen name to
your Buddy List
end the conversation
block messages from the
screen name for the
current session
Setting Your AIM Alert

AIM plays an alert when new messages arrive, or when a
person for whom you have set an alert signs on to AIM.
To turn off the AIM alert, select Settings > Set Sounds from the
AIM Online menu.
Changing Your Password

To change the password for your sign-on name, select
Settings > Change Password from the AIM Online menu.
Signing Off of AIM

To sign off, select Sign Off from the AIM Online menu.
Messages
M > Add Buddy
To
return to the home screen,
without signing off of AIM or
closing the conversation
Note: If you sign off of AIM, you can still view the
conversation text by pressing M > AIM > Offline Convs. from
the home screen. Turning off your phone erases the
conversations.
Setting Up AOL Instant Messenger

Adding and Removing Buddies
Your Buddy List can contain 30 names.
To add a name, open your Buddy List or a conversation and
press M > Add Buddy. If you are not in a conversation,
enter the new screen name and press OK (+). AIM returns
an error if it cannot verify the name on the server.
To remove a name from your Buddy List, highlight the name
and press M > Remove Buddy.
Tip: To send a message to someone not on your Buddy List,
open the list and press M > Send IM To...
Declining Buddies
To decline messages from someone on your Buddy List,
highlight the name and press M > Decline IMs. This setting
remains active until you sign off of AIM.
Setting an Alert for Offline Buddies

To receive notification when someone signs on to AIM,
highlight the name in your Buddy List and press
M > Alert Me.
Setting Your Away Message

If you are signed on to AIM but not responding to new
messages, you can set the F (away) indicator to display
next to your name in everyone elses Buddy List. From the
AIM Online menu, select Away Message > On or Off.
Note: The AIM Online menu displays when you sign on, and
when you press BACK (+) from your Buddy List.
11
Setting Up Your Phonebook

You can store a list of names and phone numbers or email
addresses in your phones electronic phonebook.
To see the names in your phonebook, press
M > Phonebook from the home screen. Scroll to a name
and press VIEW (+) to view the following details for the
phonebook entry.
Option
Name
Description
Specify the entry name.
Phone Number
or Email
Address
Category
Tip: Press M to select a text

entry method.
Set the category to which the
entry belongs (Business, Personal,
General, or VIP).
Voice Name
indicator
indicates a
recorded voice
name.
phonebook entry. All other information is optional. You can

enter the following information for a phonebook entry.
Entry Name
$*Carlo Emrys
212-555-1212
Speed No.15# (P)
Category:General
Ringer ID:Continental
Picture:None
Type indicator
shows number
type:
$ = work
U = home
BACK
S = main
h = mobile Return to
list.
Z = fax
p = pager
[ = email
You can set the phonebook to

display all entries, or display only
entries in a specified category
(see page 15).
Speed Dial
Number
EDIT
Press M
to open
Phonebook
Menu.
(P) indicates
entry stored in
phone memory,
(S) indicates
SIM memory.
No. or Email
Edit entry.
Note: Entries stored on the SIM card do not have Type,

Voice Name, or Ringer ID information.
Creating a Phonebook Entry
Type
Store To
Voice Name
To store a phone number or email address in the

phonebook:
Find the Feature
M > Phonebook
M > New > Phone Number or
Email Address
Speed No.
Ringer ID
Shortcut: Enter a phone number in the home screen, then

press STORE (+) to create a phonebook entry with the
number in the No. field.
Note: This option is not available

for entries stored on the SIM card.
Specify the entrys phone number
or email address (maximum 32
characters).
Set the entry type.
for email entries, or for entries
stored on the SIM card.
Set the entrys physical storage
location (Phone or SIM).
Record a voice name for the entry.
Change the default speed dial
number for the entry, if desired.
Set a distinctive ringer alert for the
entry.
Your phone sounds the ringer
alert when you receive a call from
this phone number. To activate
ringer IDs, see page 18.
You can store an entry on your phone or on the SIM card.

A phone number or email address is required for a
Picture

Assign a picture caller ID photo or
picture to the entry.
Your phone displays the picture
when you receive a call from this
phone number.
MORE

Create another entry under the
same Name.
You must use a different Type
identifier for each number.
12
When you are finished entering information, press

DONE (-) to store the entry.
Press
M > Insert Wait
Creating a Group Mailing List

You can create a group mailing list consisting of multiple
phone numbers and email addresses previously stored in
the phonebook. Mailing lists make it easy for you to send a
text message to multiple recipients simultaneously.
Find the Feature
M > Insert 'n'
M > Phonebook
M > New > Mailing List
Members
Voice Name
Notes:
You can store a maximum of 32 digits for a
phonebook entry stored on the phone. The maximum
number may vary for entries stored on the SIM card.
Each character counts as 1 digit.
You cannot store a number that contains a w or n
character on the SIM card.
Recording a Voice Name For a

Phonebook Entry
When you are finished entering information, press

DONE (-) to store the mailing list as a phonebook entry.
You can record a voice name for a new or existing

phonebook entry. A voice name lets you call the
phonebook entry using voice dial.
Storing a PIN Code With a

Phone Number
Note: You cannot record a voice name for an entry stored

on the SIM card.
You can store a PIN code with the phone number for calls
that require additional digits (for example, to make a calling
card call, or to retrieve voicemail or answering machine
messages). Insert 1 or more of the following characters in
the dialing sequence to ensure that the number dials and
connects properly:
Press
M > Insert Pause
To
insert a p (pause) character
Your phone dials the
preceding digits, waits for the
call to connect, then dials the
remaining digit(s).
Tip: Make your recording in a quiet location. Hold the

phone about 4 inches (10 centimeters) from your mouth,
and speak directly into the phone in a normal tone.
Find the Feature
M > Phonebook
Speed No.
Description
Specify the mailing list name.
entry method.
Open the list of phonebook entries
that you can add or remove from
the mailing list.
Record a voice name for the
mailing list.
Change the default speed dial
number for the mailing list, if
desired.
Your phone dials the

preceding digits, waits for the
call to connect, then prompts
you for confirmation before it
dials the remaining digit(s).
insert an n (number)
character
Your phone prompts you for a
number before dialing the
call. The number you enter is
inserted into the dialing
sequence in place of the n
character.
A name is required for a mailing list entry. The mailing list

must contain at least 1 member. You can enter the
following information for a mailing list entry.
Option
Name
To
insert a w (wait) character
Action
1 Press S to scroll to the entry.
2 Press VIEW (+) to view entry details.
3 Press EDIT (+) to edit the entry.
4 Press S to scroll to Voice Name.
5 Press RECORD (+) to begin recording.
6 Press and release the voice key and say the
entrys name (within 2 seconds) to record the
voice name.
7 When prompted, press and release the voice key
and repeat the name.
8 Press DONE (-) to store the voice name.
13
Dialing a Phonebook Entry

Use 1 of the following procedures to call a number (or send
a text message to an email address or mailing list) stored
in your phonebook.
Phonebook List
Find the Feature
make the call
Press
1 S
2 VIEW (+)
3 EDIT (+)
Tip: Press M to open the

Phonebook Menu to perform
various procedures on the
entry.
view entry details
edit the entry
Deleting a Phonebook Entry

Find the Feature
Press and release the voice key and say the entrys voice
name (within 2 seconds).
Press
1 S
2 M
A phonebook number can contain a maximum of 32 digits

and characters. You can create multiple phonebook entries
to store a dialing sequence that exceeds the 32-character
limit. Then you can send the entries in sequence to dial the
number.
To store a dialing sequence longer than 32 characters:
Action
1 Create a phonebook entry to store the first part
of the dialing sequence (for example, the number
for your long-distance service provider).
2 Create a second phonebook entry to store the
next part of the dialing sequence (for example,
the country code and phone number for an
international call).
3 Repeat step 2 as necessary to store the entire
dialing sequence. (For example, create a third
phonebook entry to store your calling card
number and PIN number.)
To dial a dialing sequence stored as multiple phonebook
entries:
1
2
3
Action
Dial the first phonebook entry. Perform any
pause or wait tasks, if necessary, to complete the
dialing sequence. Your phone returns to the
home screen.
Press M > Phonebook to reopen the phonebook.
Highlight the second phonebook entry, then
press M > Send Tones to send the next portion of
the dialing sequence.
Repeat steps 2 and 3 as necessary to send the
entire dialing sequence.
3 S
4 SELECT (+)
5 YES (-)
M > Phonebook
To
scroll to the entry
open the Phonebook Menu
scroll to Delete
select Delete
confirm the deletion
Setting the Phonebook List

View
You can view phonebook list entries as a single line of text,
or view each entry by its name, number, and picture caller
ID photo.
Find the Feature
Press
1 M
2 S
3 SELECT (+)
4 S
5 CHANGE (+)
6 S
7 SELECT (+)
M > Phonebook
To
scroll to Setup
select Setup
scroll to View by
select View by
scroll to List or Picture
select the list view
Sorting the Phonebook List

You can sort your phonebook list by name (the standard),
speed dial number, voice name, or email address.
Note: The voice name sort is identical to the name sort,
except that the entries with voice name tags display first.
Find the Feature
Press
1 M
2 S
3 SELECT (+)
4 S
14
M > Phonebook
To
scroll to the entry
Voice Dial
Storing Longer Numbers

Find the Feature
M > Phonebook
Press
To
1 keypad key letter jump to entries that begin
with that letter (optional)
scroll to the entry
2 S
3
Editing a Phonebook Entry
M > Phonebook
To
scroll to Setup
select Setup
scroll to Sort by
Press
5 CHANGE (+)
6 S
7 SELECT (+)
To
select Sort by
scroll to Name, Speed No.,
Voice Name, or Email
select the sort order
If you select Speed No., Voice Name, or Email, the procedure is

complete.
If you select Name, you must specify whether you want to
view all numbers or just the primary number for each
name:
Press
8 CHANGE (+)
9 S
10 SELECT (+)
11 DONE (-)
To
change view preference
scroll to Primary Contacts or
All Contacts
select the view preference
set the view preference
To set an entrys primary phone number, see the following

procedure.
Press
1 S
2 SELECT (+)
3 DONE (-)
Note: The phonebook category view is reset to All each

time you turn the phone on.
Creating a New Category

Your phone includes several predefined phonebook
categories. You can create additional categories, and
customize the way your phone notifies you of incoming
calls from entries in different categories.
Find the Feature
Setting the Primary Number for

a Phonebook Entry
Members
Press
1 S
2 M
3 S
4 SELECT (+)
5
6 SELECT (+)
M > Phonebook

scroll to Set Primary
select Set Primary
scroll to the number you want
to set as the primary number
set the primary number
Using Phonebook Category

Views
Setting the Phonebook Category View
You can view all entries in the phonebook list, or view only
the entries in the category you specify.
M > Phonebook
M > Categories

entry method
Open the list of phonebook entries
that you can add or remove from
the category.
Set a distinctive ringer alert for the
category.
Your phone uses the alert to notify
you when you receive a call from
an entry in this category. To
activate ringer IDs, see page 18.
To
scroll to the entry
Depending on how the phonebook list is sorted, the

primary number is listed first, or is the only number that
displays for a phonebook entry.
Find the Feature
Ringer ID
Description
Enter the category name.
Note: A ringer ID for an individual

entry overrides the category alert.
Option
Name
Find the Feature
M > Phonebook
M > Categories
M > New
A name is required for the category. All other information is

optional. You can enter the following information for a
category.
Tip: When the phonebook list displays primary numbers

only, you can scroll to a name and press S left or right to
view other numbers associated with the name.
When you enter multiple phone numbers for the same

name, you can specify the primary number.
To
scroll to All, Business, Personal,
General, VIPs, or another
category that you created
select the category view
set the category view
Editing a Category
Find the Feature
Press
1 S
2 M
3 S
4 SELECT (+)
M > Phonebook
M > Categories
To
scroll to the category
open the Categories menu
scroll to Edit
edit the category
Edit the category information as described in the previous

section.
Notes:
You cannot edit the All category.
You cannot edit the name of the General category.
15
Copying Multiple Entries
Deleting a Category
Find the Feature
Press
1 S
2 M
3 S
4 SELECT (+)
5 YES (-)
M > Phonebook
M > Categories
To
scroll to the category
open the Category Details menu
scroll to Delete
delete the category
Find the Feature

Press
1 M
2 S
3 SELECT (+)
4 S
5 CHANGE (+)
6 keypad keys
Notes:
You cannot delete the All or General categories.
When you delete a category, all entries in the
category revert to General.
Reordering Categories
7 OK (+)
8 S
9 CHANGE (+)
10 keypad keys
You can reorder the items in the category list.
Find the Feature
Press
1 S
2 GRAB (+)
3 S
4 INSERT (+)
5 DONE (-)
M > Phonebook
M > Categories
M > Reorder List
To
scroll to a category
grab the category
move the category to a new
location in the list
insert the category
store the reordered category
list
Note: You cannot move the All category. All always remains
the first entry in the category view list.
Copying Entries Between the

Phone and SIM Card
Note: These procedures do not delete the original entries.
Copying a Single Entry

Find the Feature
Press
1 S
2 M
3 S
4 SELECT (+)
5 keypad keys
6 OK (+)
16
M > Phonebook
To
scroll to the entry
scroll to Copy Entry
select Copy Entry
The phone displays the next
available speed dial number.
edit the speed dial number
copy the entry to the new
speed dial location
11 OK (+)
12 S
13 CHANGE (+)
14 keypad keys
15 OK (+)
16 DONE (-)
M > Phonebook
To
scroll to Copy Entries
select Copy Entries
scroll to From (start)
select From (start)
enter the start speed dial
number (the low number) in
the range of entries you want
to copy
store the number
scroll to From (end)
select From (end)
enter the end speed dial
number (the high number) in
the range of entries you want
to copy
store the number
scroll to To (start)
select To (start)
enter the start speed dial
number for the entries new
location
store the number
copy the entries
Checking Phonebook Capacity

You can see how much memory space remains for storing
phonebook and datebook entries on the phone, and how
many more phonebook entries you can store on the SIM
card.
Find the Feature
Press
1 M
2 S
3 SELECT (+)
M > Phonebook
To
scroll to Phone Capacity or
SIM Capacity
select Phone Capacity or
SIM Capacity
Your phone displays the
phone memory meter, or the
number of SIM card
phonebook entries available.
Setting 1-Touch Dial Preference

You can set 1-touch dial to call the entries in your phone
memory phonebook or the SIM card phonebook.
Find the Feature
M > Settings > Initial Setup
> 1-Touch Dial
Press
1 S
2 SELECT (+)
To
scroll to the list you want
select the list
Synchronizing Phonebook
Entries
You can synchronize phonebook entries between
your phone and computer or hand-held device
with BVRP Mobile PhoneTools software, an
accessory for Motorola phones. See the Mobile
PhoneTools users guide for more information.
Note: Mobile PhoneTools software is designed to
synchronize with basic features of many popular Personal
Information Management (PIM) software and hardware
products.

17
Personalizing Your Phone

Personalizing a Ring Style
Setting Reminders
You can change the alerts that notify you of the following
events: incoming calls, text messages, voicemail
messages, data calls, fax calls, alarms, and reminders.
Any changes you make are applied to the current ring
style.
A reminder is an alert that rings or vibrates at regular

intervals to notify you about a message that you have
received.
Find the Feature
M > Settings > Ring Styles
> Style Detail
Note: Style represents the current ring style.

Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)
To
scroll to the event
select the event
scroll to the alert you want
select the alert
Activating Ringer IDs

When ringer IDs are turned on, your phone uses distinctive
ring tones to notify you of incoming calls or messages from
specific entries in your phonebook.
Note: To assign a ringer ID to a new or existing
phonebook entry, see page 12.
Find the Feature
> Style Detail > Ringer IDs
Press
18
1 S
2 SELECT (+)
To
scroll to On or Off
select the option
You can also set your phone to play a distinctive light ID for
specific entries in your phonebook. For more information,
see page 15.
Setting Ringer or Keypad

Volume
Find the Feature
> Style Detail

Press
1 S
To
scroll to Ring Volume or Key Volume
2 S left or right
scroll to the desired volume
Find the Feature
> Style Detail > Reminders

Press
1 S
2 SELECT (+)
To
scroll to Beep or Vibrate to set
the reminder alert type, or Off
to turn off all reminders
select the reminder alert
Setting a Personal Greeting

To set a personal greeting that displays when
you turn on your phone:
Find the Feature
M > Settings > Personalize
> Greeting
Setting Display Text

Text that is displayed in the home screen can be left
justified or centered.
Find the Feature
> Home Screen > Layout
Press
1 S
2 SELECT (+)
To
scroll to Left Justified or Centered
select the text layout
Selecting the Clock View

You can display an analog clock or a digital time readout in
the home screen.
Find the Feature
> Home Screen > Clock
Press
1 S
2 SELECT (+)
To
scroll to Analog or Digital
select the clock view
Showing or Hiding Menu Icons
Setting the Menu Language
You can show or hide the menu feature icons that display
in the home screen. When you select Hide, the menu icons
are hidden but remain active in the home screen, and you
can press S to select them as usual.
Set the language in which menu features and options are

displayed.
Find the Feature
> Home Screen > Home Keys

> Icons
Press
1 S
2 SELECT (+)
To
scroll to Show or Hide
You can change the menu feature icons and soft key labels
(left - and right +) that display in the home screen, to
access different main menu items from the home screen.
> Home Screen > Home Keys
Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)
To
scroll to Up, Down, Left, Right,
Left Soft Key, or Right Soft Key
select the icon or soft key
scroll to a menu feature
confirm the menu feature
Setting the Menu View

You can set your phone to display the main menu as
graphic icons (the default setting) or as a text-based list.
> Main Menu > View
Press
1 S
2 SELECT (+)
To
scroll to Icons or List
select the menu view
Personalizing the Menu

You can reorder the items in your phones main menu.
Find the Feature
> Main Menu > Reorder
Press
1 S
2 GRAB (+)
3 S
4 INSERT (+)
Setting Menu Scroll Behavior

Set the highlight bar to stop or wrap around when you
reach the top or bottom of a menu list.
Find the Feature
> Scroll
Resetting All Options

Reset all options back to their original factory settings,
except for the unlock code, security code, and lifetime
timer.
Find the Feature
> Master Reset
Clearing All Stored Information

Reset all options back to their original factory settings,
except for the unlock code, security code, and lifetime
timer, erase all downloaded pictures, animations and
sound files, and clear all user settings and entries, except
for information stored on the SIM card.
Caution: Master clear erases all user-downloaded
content and user-entered information stored in your
phones memory, including phonebook and datebook
entries. After you erase the information, you cannot
recover it. Master clear does not delete any information
stored on the SIM card.
Find the Feature
> Master Clear
Creating and Using Shortcuts

Your phone includes several standard shortcuts. You can
create additional custom shortcuts to frequently used
menu items.
Find the Feature
> Language
select the option
Personalizing Soft Keys and

Menu Icons
Find the Feature
Find the Feature
To
scroll to a menu item
grab the menu item
move the item to a new
location in the menu
insert the menu item
19
Standard Shortcuts
Using a Keypad Shortcut
The following shortcuts are preprogrammed on your

phone. You cannot edit or delete these shortcuts.
Task
Change your phones
ringer alert setting.
Shortcut
Open the flip, then press
the down volume key (at
lowest volume setting) to
switch to vibrate call
alert. Press again to
switch to silent call alert.
Press the up volume key

to cycle back to vibrate
alert, then ring alert.
Display your phone
From the home screen,
number.
press M #.
Go to the dialed calls list. From the home screen,
press N.
Exit the menu system.
Press O.
Creating a Shortcut
You can create a keypad shortcut and an optional voice
shortcut to a menu item. A voice shortcut takes you
directly to the menu item when you say the shortcut name.
Press
1 M
2 a number key
Selecting a Shortcut From the List

Find the Feature
or
Press DONE (-) to select the default number
or
6
7
8
9
20
Press S to scroll to the menu item.

Press and hold M to open the shortcut editor.
Press YES (-) to view shortcut options.
Press CHANGE (+) to change the keypad shortcut
number
Press S to scroll to Voice to assign a voice

shortcut.
Press RECORD (+) to begin recording.
Press and release the voice key and say the
shortcuts name (within 2 seconds) to record the
shortcut name.
When prompted, press and release the voice key
and repeat the name.
Press DONE (-) to store the shortcut name.
M > Tools > Shortcuts
> shortcut name
Using a Voice Shortcut

Action
1 Press M to open the menu.
2 Press and release the voice key and say the
shortcuts name (within 2 seconds) to go to the
menu item with that shortcut name.
Editing or Deleting a Shortcut

The shortcut list is sorted by key. If you change a shortcuts
key, you change its place in the list.
Find the Feature
Press
1 S
2 M
Action
1 Press M to enter the menu system.
2
3
4
5
To
open the main menu
go to the menu item with
that shortcut number
M > Tools > Shortcuts
To
scroll to the shortcut
open the Shortcut Menu to
perform various procedures
on the shortcut
The Shortcut Menu can include the following options:

Option
Edit
Description
Edit the shortcut.
Reorder List
Delete
Delete All
Tip: Use this option to delete the

associated voice shortcut.
Change the shortcut list order.
Delete the shortcut.
Delete all shortcuts.
Getting More Out Of Your Phone

Making a Conference Call
Connect an active call and a call on hold so that
all parties can speak to each other.
Press
1 keypad keys
2
To
dial the first partys number
call the number
3 HOLD (+)
(if available) or
M > Hold
4 keypad keys
5
6 LINK (-)
7
dial the next partys number

call the number
connect the 2 calls
end the conference call
Tip: Repeat steps 3 to 6 to add additional parties to the

conference call.
Forwarding Calls
You can forward your phones incoming voice,
fax, and/or data calls directly to another phone
number.
Setting Up or Canceling Call Forwarding

The forwarding options for voice, fax, or data calls are:
Option
All Calls
If Unavailable
Detailed
Off
Find the Feature
Press
1 S
2 SELECT (+)
3 S
4 CHANGE (+)
5 S
6 SELECT (+)
Description
Forward all calls.
Forward calls if your phone is
unavailable.
Set different forwarding numbers if
you are out of range, unable to
answer, or busy (voice calls only).
Do not forward calls.
M > Settings > Call Forward
To
scroll to the type of calls you
want to forward
Scroll to Cancel All to cancel all
call forwarding.
view call forwarding details
scroll to Forward
7 S
8 CHANGE (+)
9 keypad keys
To
scroll to To (for Detailed
forwarding, scroll to If Busy,
If No Answer, or If Unreachable)
select To
enter the forwarding phone
number
or
BROWSE (+)
10 OK (+)
11 DONE (-)
select a number from the

phonebook or recent calls
lists
store the number
save call forwarding settings
Note: Repeat this procedure to enter forwarding

information for other call types.
Checking Call Forwarding Status

Your network may store call forwarding status for you. To
confirm the network call forwarding settings:
M > Settings > Call Forward
Find the Feature
> Forward Status
Press
1 S
2 View (+)
To
scroll to Voice, Fax, or Data
confirm the network setting
Barring Calls
put the call on hold.
Press
Call barring lets you restrict outgoing or

incoming calls. You can restrict all calls, calls to
international numbers, or calls while roaming.
Find the Feature
M > Settings > Security
> Call Barring
Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)
5 keypad keys
6 OK (+)
To
scroll to Outgoing or Incoming
calls
select the option
scroll to a restriction setting
select the restriction setting
enter your call barring
password
submit your password
select Forward
scroll to a forwarding option
store the option
21
TTY Operation
Turning Fixed Dialing On or Off
You can use an optional TTY device with your

phone to send and receive calls. You must plug
the TTY device into the phones headset jack and
set the phone to operate in 1 of 3 TTY modes.
Notes:
Use a TSB-121 compliant cable (provided by the TTY
manufacturer) to connect the TTY device to your
phone.
Set the phone volume to level 4 (middle setting) for

proper operation. If you experience a high number of
incorrect characters, adjust the volume as necessary
to minimize the error rate.
For optimal performance, your phone should be at
least 12 inches (30 centimeters) away from the TTY
device. Placing the phone too close to the TTY device
may cause high error rates.
Setting TTY Mode

When you set your phone to a TTY mode, it operates in
that mode whenever the TTY device is connected.
Find the Feature
> TTY Setup
Press
1 S
2 SELECT (+)
To
scroll to the TTY mode
HCO
Voice
> Fixed Dial
Press
1 keypad keys
2 OK (+)
3 S
4 SELECT (+)
To
enter your SIM PIN2 code
open the fixed dial menu
scroll to On or Off
select the option
Using the Fixed Dial List

You must turn on fixed dialing to open the fixed dial list.
Find the Feature
M > Tools > Dialing Services
> Fixed Dial
You create and edit fixed dial entries just like phonebook
entries. Fixed dial entries are stored on your SIM card, and
do not have Type, Voice Name, or Ringer ID information.
Using Service Dialing

Dial preprogrammed numbers stored on your
SIM card. Your service provider may program
your SIM card with numbers for services such
as taxi companies, restaurants, and hospitals.
Find the Feature
> Service Dial
select the TTY mode
The TTY Setup menu can include the following options:

Option
TTY
VCO
Find the Feature
Description
Transmit and receive TTY characters.
Receive TTY characters but transmit
by speaking into the microphone.
Transmit TTY characters but receive
by listening to the earpiece.
Return to normal voice mode.
Using Quick Dialing

Dial preprogrammed numbers stored on your
phone. Your service provider may program your
phone with 1 or more quick dial numbers, such
as the customer service number.
Note: Your service provider may use a different name for
this feature.
To open and dial numbers on the quick dial list:
Find the Feature
> Quick Dial
When your phone is in a TTY mode, the

international TTY symbol and the mode setting
display during an active TTY call.
Returning to Voice Mode

To return to normal voice mode, select Voice from the
TTY Setup menu.
Using Fixed Dialing

When you turn on fixed dialing, you can only call
numbers stored in the fixed dial list. Use this
feature to limit outgoing calls to a predefined list
of numbers, country codes, area codes, or other
prefixes.
To edit the quick dial list:

Find the Feature
> Quick Dial
Using DTMF Tones

You can send numbers to the network as Dual Tone
Multi-Frequency (DTMF) tones during a call. Use DTMF
tones to communicate with automated systems that
require you to submit a PIN code or credit card number.
Activating DTMF Tones

You can set DTMF tones to Long, Short, or Off:
Find the Feature
> DTMF
22
Short sends a short fixed-duration tone for each keypress.

Long sends each tone for as long as you press the key.
Short DTMF tones work with most automated systems.
Some systems (such as home answering machines) may
require long tones for proper activation.
Option
All Calls
Lifetime
Sending DTMF Tones
Description
Approximate total time spent on
dialed and received calls since the
last time you reset this timer.
all calls on this phone. You cannot
reset this timer.
Using the Keypad

Press the number keys to send the numbers as DTMF
tones during a call.
Note: When sending long tones, you may have to enter a
single short keypress first to put the phone in DTMF mode.
To reset the call timer:

Press
1 RESET (+)
2 YES (-)
To
reset the time (if available)
confirm the reset
Sending Stored Numbers

During a call, highlight a number in the phonebook or
recent calls lists, then:
2 S
3 SELECT (+)
To
open the sub-menu
scroll to Send Tones
send number as DTMF tones
You can set a timer to beep at selected intervals during a

call, and display different types of information during a call.
Find the Feature
> In-Call Timer
Select 1 of the following Beep options:
Monitoring Phone Use
Option
60 Seconds
View and Reset Call Timers
Off
Network connection time is the elapsed time from the

moment you connect to your service provider's network to
the moment you end the call by pressing O. This time
includes busy signals and ringing.
The amount of network connection time you track on
your resettable timer may not equal the amount of time
for which you are billed by your service provider. For
billing information, please contact your service
provider directly.
Option
Time
Cost
Total Cost
M > Recent Calls > Call Times
Select 1 of the following options:

Option
Last Call
Dialed Calls
Received Calls
Description
Approximate time spent on the
last dialed or received call. You
cannot reset this timer.
dialed calls since the last time you
reset this timer.
calls received since the last time
you reset this timer.
Description
Beep at 1-minute intervals during
a call.
No in-call beep.
Select one of the following Display options:
To view a call timer:
Find the Feature
M > Settings > In-Call Setup
Credit Available
Off
Description
Display the approximate elapsed
time for the current call.
Display the cost of the
current call (if you
subscribe to a call cost
option or advice of
charge).
Display the cost of all
calls since the last time
you reset the timer (if
you subscribe to a call
cost option or advice of charge).
Display how much
credit you have left (if
you subscribe to a call
cost option or advice of
charge).
No in-call timer display.
Press
1 M
Using a Timer During a Call
23
Viewing and Resetting Cost Trackers
Find the Feature
M > Settings > Phone Status
> Credit Available
To view a cost tracker:
Adjusting Call Cost Settings

M > Recent Calls > Call Cost
Find the Feature

Option
Credit Available
Expiration Date
Last Deposit
Last Call
Dialed Calls
Received Calls
All Calls
Description
Amount of credit available. For
GSM advice of charge, available
only if you set a credit limit.
Date that available credit expires.
Available only with subscription to
a prepay option.
Amount of last deposit. Available
only with subscription to a prepay
option.
Amount spent on last dialed or
received call. You cannot reset
this cost tracker.
Amount spent on dialed calls
since the last time you reset this
cost tracker.
Amount spent on received calls
since the last time you reset this
cost tracker.
Amount spent on dialed and
received calls since the last time
you reset this cost tracker.
You can reset this value separate
from Dialed Calls and Received Calls, so
Dialed Calls plus Received Calls may not
equal All Calls.
To reset the cost tracker:

Press
1 RESET (+)
2 OK (-)
To
reset the cost, if available
enter your PIN2 code to
confirm the reset
Viewing Credit Information

Prepay Option
If you subscribe to a prepay option, you can
view the amount of credit available, its expiration
date, and the date of your last deposit.
Find the Feature
> Credit Info
Advice of Charge Option

If you subscribe to an advice of charge option,
you can view the amount of credit available.
24
You can set a credit limit so that the phone

displays your remaining credit during calls. The
phone notifies you when you near your limit, and
ends the call when you reach it.
Find the Feature
M > Settings > In-Call Setup
> Call Cost Setup
Viewing and Resetting GPRS Packet Data

Timers and Data Volume Meters
Your phone may use a high-speed General
Packet Radio Service (GPRS) network
connection to transfer data during a data or fax
call. This type of procedure, where an external
device uses your phone to upload or download data, is
referred to as an external data session.
Your phones micro-browser also may use a GPRS
connection to upload and download data from the Internet.
This is an example of an internal data session.
Your phone tracks, in 1-minute increments, the
approximate time spent and approximate volume of data
transferred during these data sessions.
The amount of data session time and data transfer
volume you track on your resettable data timers and
data volume meters may not equal the amount of data
session time or data transfer volume for which you are
billed by your service provider. For billing information,
please contact your service provider directly.
Data Timers
You can view the approximate time spent on the last data
session, view the approximate total time spent on all data
sessions, and reset the All Data Sessions timers.
To view timers for the last data session:
Find the Feature
M > Recent Calls > Data Times
> Recent Data Session

Option
External Data
Session
Internal Data
Session
Total Time
Description
last external data session. You
last internal data session. You
the last external and internal data
sessions. You cannot reset this
timer.
To view or reset cumulative timers for all data sessions:

M > Recent Calls > Data Times
Find the Feature
> All Data Sessions

Option
External Data
Sessions
Internal Data
Sessions
Total Time
Reset All
Description
all external data sessions since
the last time you reset this timer.
all internal data sessions since the
last time you reset this timer.
all external and internal data
sessions since the last time you
reset this timer.
Reset all data sessions timers.
To view volume meters for the last data session:

M > Recent Calls
> Data Volumes

> Recent Data Session
Internal Data
Session
Total Data
Transferred
Internal Data
Sessions
Total Data
Transferred
Description
View data sent, data received,
and total volume of data sent and
received during the last external
data session. You cannot reset
this volume meter.
received during the last internal
data session. You cannot reset
this volume meter.
received during the last external
and internal data sessions. You
cannot reset this volume meter.
Description
received for all external data
reset this volume meter.
received for all internal data
reset this volume meter.
received for all external and
internal data sessions since the
last time you reset this volume
meter.
Reset all data sessions volume
meters.
Using Handsfree Features

Your phone includes an integrated handsfree
speaker that you can use for handsfree
applications. For instructions on how to use the
handsfree speaker, see your Start Here guide.
You can also purchase an optional Motorola Original
handsfree car kit, speakerphone, or headset for your
phone. These accessories provide alternative ways for you
to use your phone without using your hands.
Note: The use of wireless devices and their accessories
may be prohibited or restricted in certain areas. Always
obey the laws and regulations on the use of these
products.
You can view the volume of data transferred during the

most recent data session, view the total amount of data
transferred for all data sessions, and reset the
All Data Sessions volume meters.
Option
External Data
Session
Option
External Data
Sessions
Reset All
Data Volume Meters
Find the Feature
Activating an External Speakerphone

To use an external speakerphone with your phone,
connect the speakerphone and, during an active call:
Press
SPEAKER (+) (if available)
or M > Spkrphone On
To
activate the connected
speakerphone
To view or reset cumulative volume meters for all data

sessions:
Find the Feature
M > Recent Calls
> Data Volumes

> All Data Sessions
25
Automatic Answer
Power-Off Delay
Set your phone to automatically answer calls after 2 rings

(4 seconds) when connected to a car kit, speakerphone, or
headset.
When connected to a car kit, you can set your phone to

stay on for a period of time after you switch off the ignition.
This prevents the phone from draining your vehicle battery,
but leaves the phone on long enough that you do not have
to re-enter your unlock code when making short stops.
M > Settings > Car Settings
Find the Feature
or Headset
Press
1 S
2 SELECT (+)
3 S
4 SELECT (+)
To
scroll to Auto Answer
select Auto Answer
scroll to On or Off
confirm the setting
> Power-Off Delay
Press
1 S
2 SELECT (+)
To
scroll to the time delay
confirm your selection
Ringer Options
Note: This feature may not work with all car ignition
switches.
When connected to a headset, you can specify whether

you want the phone or headset to sound the incoming call
alert.
Caution: If you select Continuous, the phone does not power

off when you turn off the ignition. Be careful not to drain
your vehicle battery if you select this option.
M > Settings > Headset
Find the Feature

Press
1 S
2 SELECT (+)
3 S
4 SELECT (+)
To
scroll to Ringer Options
select Ringer Options
scroll to Speaker Only,
Headset Only, or
Headset And Speaker
confirm the setting
Voice Dial From Headset

If your headset has a send/end key, this feature enables
you to press the send/end key to voice dial a call from the
headset.
M > Settings > Headset
Find the Feature

Press
1 S
2 SELECT (+)
3 S
4 SELECT (+)
To
scroll to Voice Dial
select Voice Dial
scroll to On or Off
confirm the setting
Charger Time
When connected to a car kit, you can set your phone to
charge itself for a specified time period after you switch off
the ignition. This helps ensure that the phone battery gets
fully charged while the vehicle is parked.
Find the Feature
> Charger Time
Press
1 S
2 SELECT (+)
To
scroll to the charge time
confirm your selection
Note: This feature may not work with all car ignition
switches.
Making Data and Fax Calls

An optional Motorola Original data kit (which
includes a cable connector) lets you transfer data
between your phone and a computer, Palm OS
compatible device, or Microsoft Windows CE,
Pocket PC, or Handheld PC device. You can:
Automatic Handsfree
Synchronize phonebook and datebook information

between your phone and a computer or PDA.
Set your phone to automatically route calls to a car kit

when it detects a connection.
Use your phone as a modem to connect to the

Internet.
Find the Feature
> Auto Handsfree
Press
1 S
2 SELECT (+)
26
Find the Feature
To
scroll to On or Off
confirm the setting
Use your phone to send and receive data and fax calls
from your computer or handheld device.
Making a Cable Connection

Installing the Software
To transfer data between your phone and computer, you
must install the software included with the Motorola
Original data kit. See the data kit users guide for more
information.
Attaching the Cable
Sending a Data or Fax Call
Use a Motorola Original serial cable or Motorola Original

USB cable to connect your phone to the external device.
Use this procedure to send data or a fax from a connected

computer or hand-held device using a CSD or GPRS
network connection.
Note: Not all devices are compatible with a cable

connection. Check your computer or hand-held device to
determine the type of cable you need.
Serial Cable
Note: You cannot dial data or fax numbers

through your phones keypad. You must dial
them through your computer, unless you are
making a talk then fax call (see following
section).
3 When the transfer is complete, end the call from
the connected device to close the connection.
Receiving a Data or Fax Call

Use this procedure to transfer data or a fax to a connected
computer or hand-held device.
Transferring the Data or Fax

Your phone notifies you when the data or fax call arrives,
and transfers the call to the connected device. Use the
application running on the device to answer the call.
Ending the Data/Fax Connection

USB Cable
Action
1 Plug the end of the
cable with the
Motorola logo into
the phones
accessory connector
port. Make sure that
the logo and the
phone are both facing you.
2 Plug the other endthe USB connectioninto
the USB port on the device.
Synchronizing Data
You can synchronize phonebook and datebook information
between your phone, computer, and PDA with BVRP
Mobile PhoneTools software, an accessory for Motorola
phones. See the Mobile PhoneTools users guide for more
information.
Note: BVRP Mobile PhoneTools software is designed to
products.
When the data or fax transfer is complete, end the call

from the connected device to close the connection.
Making a Talk Then Fax Call
Action
1 Plug the serial
cable into the
detachable head.
Make sure that the
Motorola logo on
the detachable
head and the metal shielding on the serial cable
plug are both facing you.
2 With the Motorola
logo and the phone
both facing you,
plug the
detachable head
into the phones
accessory
connector port.
3 Plug the other end of the cable into the serial
interface connection on the device and tighten
the screws, if present.
Action
1 Make sure that the phone is connected and
powered on.
2 Open the application (such as
dial-up-networking or fax) on your computer, and
place the call through the application.
You can place a call where you talk and then

send a fax to the same phone number within the
same call.
Connect to the device that will send the fax, and do the
following:
Press
1 keypad keys
2 M
3 S
4 SELECT (+)
To
enter the phone number
open the Dialing Menu
scroll to Talk Then Fax
select Talk Then Fax
Your selection applies to the
next call only.
make the call
Speak and, when ready,
initiate the fax transfer on the
connected device. When the
transfer is complete, end the
call from the connected
device.
27
Adjusting Network Settings

Your service provider registers your phone to its
network. In some situations, such as using the
phone as a modem or connecting it to a TTY
device, you may need to change the network
registration.
Note: Some settings and/or options described in this
section may not be available for all phone models.
Viewing the Current Registered Network

Find the Feature
M > Settings > Network
> Current Network
Your phone displays the network ID.
Finding a New Network

You may decide to switch to another network to improve
the calling conditions, because of network coverage or
roaming conditions. To select a new network:
Find the Feature
> New Network
Your phone locates and registers on the strongest network

apart from the current network.
Network search Type options:

Option
Automatic
Manual
Network search Speed options:

Option
Slow
Medium
Fast
Continuous
Setting Preferred Networks

You can create a preferred networks list, so that the phone
searches for networks by your preference. The preferred
list normally is stored on your SIM card. Some service
providers may store network preferences on the phone.
Find the Feature
> Available Networks
Your phone displays a list of available networks.

To
scroll to the network you want
view network details
register with the network
Press
1 S
2 SELECT (+)
> Network Setup
Press
1 S
2 CHANGE (+)
3 S
4 SELECT (+)
28
To
scroll to an item to change
open the items list
scroll to an option described
in the following lists
select the option
> My Network List
M > Add
Set how your phone searches for a network connection.
view network details
Adding an Entry to the Preferred Network List

Find the Feature
Find the Feature
To
scroll to the network you want
Your home network is always the first entry in the list, and
is identified by the V (home) icon. Other network entries
are sorted by preference.
Changing Network Setup Values

Note: Actual field names and values may vary depending
on the technologies available to your service provider.
> My Network List
View a list of available networks, and register your phone

with a network.
Press
1 S
2 VIEW (+)
3 REGISTER (+)
Description
Slowest network search and
repeat rate.
Medium search/repeat.
Fast search/repeat.
Continuous search until a network
is found.
Accessing the Preferred Network List
Listing All Networks
Find the Feature
Description
Scan for networks automatically
based on priority.
View a list of all networks from
which you can choose.
Press
1 BROWSE (+)
To
browse available networks
or
OK (+)
2 OK (+)
enter the network ID number

confirm the new entry
Editing a Preferred Network List Entry

Find the Feature
> My Network List
Press
1 S
2 M
3 S
4 SELECT (+)
5 DELETE (-)
To
scroll to the entry
open the network menu
scroll to Edit
Viewing Phone Specifications

To view your phones feature specifications:
Find the Feature
> Other Information
select Edit
delete information
or
keypad keys
6 OK (+)
enter information
store the new information
Deleting a Preferred Network List Entry

Find the Feature
> My Network List
Press
1 S
2 M
3 S
4 SELECT (+)
5 YES (-)
To
scroll to the entry
open the network menu
scroll to Delete
select Delete
Adjusting Service Tones

You can set your phone to beep each time the network
registration status changes.
Find the Feature
> Service Tone
Press
1 S
2 SELECT (+)
To
scroll to On or Off
select the option
Setting the Call Drop Alert

You can set your phone to emit an alert tone whenever the
network drops a call. Because digital networks are so
quiet, the call drop alert may be your only indication that a
call has been dropped.
Find the Feature
> Call Drop Tone
Press
1 S
2 SELECT (+)
To
scroll to On or Off
select the option
Monitoring Battery Charge

To view a detailed battery charge meter:
Find the Feature
> Battery Meter
29
Personal Organizer
Datebook
Day View
The datebook is a calendar that you can use to schedule

and organize events such as appointments and meetings.
Select a day and press VIEW (+) to see the days events.
Note: You must set the correct time and date to use the
datebook.
To schedule or review datebook events:
Find the Feature
M > Tools > Datebook
You can set the datebook to display a calendar for the

month or week. To change the default view, see page 31.
Untimed Event
Reminder Alarm
Scroll down for
more events.
Return to
previous
screen.
Month View
When default view is set to month, the datebook initially
displays a calendar for the month. An indicator in the lower
right corner of the date box indicates that 1 or more events
are scheduled for the day.
Month (press
* or # to
select previous
month or next
month)
Scheduled
Events Indicator
October 2003 #
S M T W T F S
1
5 6 7 8
12 13 14 15
19 20 21 22
26 27 28 29
EXIT
Personal Organizer
Exit datebook.
2
9
16
23
30
3
10
17
24
31
4
11
18
25
Week
Dates of the
Month (press
S to select)
THU 20-NOV
Joe's Birthday
8:00A Marie, meeti...
9:00A Jim meeting
9:30A conference c...
11:00A status report
12:00A Jane lunch
14:00A presentation
15:30A weekly sale...
BACK
M
VIEW
Events
Show event
details.
Press M to open Datebook Menu.
Event View
Select an event and press VIEW (+) to see event details.
Reminder Alarm
Duration
Alarm Time
ATHU 8:00am
Marie, meeting for
status reports
(1 hrs)
A 10 min before
None
y Day & Time

Event Details
Repeat Interval
Selected Day
VIEW
Press M to open
Datebook Menu.
Return to
previous
screen.
Go to selected
day.
BACK
EDIT
Edit event.
Press M to open Datebook Menu.
Week View
Creating a Datebook Event
When default view is set to week, the datebook initially

displays a calendar for the week. Filled boxes indicate
scheduled events.
A title is required for a datebook event. All other

information is optional.
Week (press
S up or down
to select)
Untimed Event
Full Day
(12-Hour) Event
Exit datebook.
30
y Days of the
y Day of Week
y Days of the
* 12 OCT - 18 OCT 03
S M T W T F S
7:00
9:00
11:00
13:00
15:00
EXIT
Week (press
S left or right
to select)
Notes:
You must create an event to use the reminder alarm.
Your phone must be turned on for the reminder alarm
to sound.
Find the Feature
1-Hour Event
M
VIEW
Press M to open
Datebook Menu.
Go to selected
day.
M > Tools > Datebook > day

M > New
Press
1 CHANGE (+)
2 keypad keys
To
select Title
enter a title for the event
3 OK (+)
Tip: Press M to select a

text entry method.
store the event title
Press
4 S
5 DONE (-)
To
scroll to other fields and enter
information as necessary
Press
3 S
4 M
You can set start time,

duration, date, repeat
interval, and reminder alarm.
store the event
5 S
6 SELECT (+)
7 YES (-)
Changing Event Information

Find the Feature

Press
1 S left or right
2 VIEW (+)
3 S
4 VIEW (+)
5 EDIT (+)
6 S
7 CHANGE (+)
8 keypad keys
9 DONE (-)
To
scroll to the day
display the day view
scroll to the event
display the event view
edit the event
scroll to the information you
want to change
edit the information
enter new information
store the information
Press
1 S left or right
2 VIEW (+)
3 S
4 M
8 keypad keys
9 } (+) or S to
the right
10 DONE (-)
11 S
12 DONE (-)
select Delete
Viewing and Dismissing an Event Reminder

When you set a reminder alarm for an event, the phone
displays an event reminder and sounds a reminder alarm.
To view or dismiss an event reminder:
Press
VIEW (+)
To
view the event
Press S to scroll through
the event details.
or
EXIT (-)
dismiss the reminder
If you have more than 1 event set up for the same time, the
phone displays each event in sequence. As you view and
dismiss each event reminder, the next event is displayed.
To
scroll to the day
scroll to the event
open the Datebook Menu
scroll to Copy
copy the event
confirm the copy
Your phone assumes that you
want to change the date, and
displays the Date field.
enter the date information
move to month, day, and year
You can set the datebooks default view to month or week,

change the daily start time, and set the length of time that
events are stored.
Find the Feature

M > Setup
Synchronizing Datebook Entries

You can synchronize datebook entries between
your phone and computer or hand-held device
with BVRP Mobile PhoneTools software, an
accessory for Motorola phones. See the Mobile
PhoneTools users guide for more information.
Note: Mobile PhoneTools software is designed to
products.
Alarm Clock
save the copy of the event
scroll to and edit event
information, if necessary
store the information
Personal Organizer
5 S
6 SELECT (+)
7 YES (-)
open the Datebook Menu

scroll to Delete
Changing the Datebook Setup
Copying an Event
Find the Feature
To
scroll to the event
Your phone has an alarm clock with 5 separate alarms that

you can set and use when the phone is powered on. Each
alarm can be configured with a name, time, and alert tone.
Setting an Alarm
Deleting an Event
Find the Feature
Press
1 S left or right
2 VIEW (+)
Find the Feature

To
scroll to the day
Press
1 S
2 SELECT (+)
3 CHANGE (+)
M > Tools > Alarm Clock
To
scroll to [New Alarm]
select the option
select Name
31
Press
4 keypad keys
5 OK (+)
6 S
7 DONE (-)
To
enter a name for the alarm
store the name
scroll to other fields and enter
information as necessary
You must set start time, alert
tone, and alarm volume.
store the alarm
Enabling/Disabling an Alarm
Alarms that you set are listed by name on the Alarm Clock
menu. An active alarm is identified by an (alarm)
indicator.
To enable or disable an alarm:
M > Tools > Alarm Clock
Find the Feature

Press
1 S
2 ENABLE (+)
To
scroll to the alarm
enable a highlighted
(disabled) alarm
or
DISABLE (+)

Action
1 Press and hold the voice key. The phone sounds
an alert tone and begins recording.
2 Speak into the phone.
3 Release the voice key to stop recording.
Viewing the Voice Records List

M > Tools > Voice Records
Find the Feature

Locked
Recording
Voice Records
f 10) 2:20pm 10/15/03
9) 4:05pm 10/10/03
8) 4:00pm 10/10/03
7) 11:05am 10/10/03
6) 9:00am 10/10/03
5) 7:15pm 10/09/03
4) 12:22pm 10/06/03
3) 11:30am 10/06/03
EXIT
M
PLAY
Scroll down for

more
recordings.
Return to
previous
screen.
Time/Date
Recorded
Play highlighted
recording.
Press M to open
Voice Records Menu.
disable a highlighted
(enabled) alarm
Playing a Recording
Turning Off an Alarm
When an alarm sounds, your phone displays the alarm
name, time, and date.
The alarm rings for 3 minutes, then snoozes for 8 minutes.
The alarm repeats this cycle for up to 90 minutes, or until
you perform 1 of the following procedures.
Personal Organizer
Press
DISABLE (-) or O
SNOOZE (+)
Press
1 S
2 PLAY (+)
To
scroll to the recording
play the recording
To
turn off the alarm
When you connect an optional Motorola Original

headset or FM Stereo Radio Headset accessory to your
phone, playback is automatically routed to the headset.
turn off the alarm for 8

minutes
Tip: You can play a recording while taking a call. It will not
be transmitted to the other party.
The alarm is reactivated at

the end of 8 minutes.
Playback Screen
Voice Records
You can record personal messages and phone calls on
your phone.
Making a Recording
Use this procedure to create a voice record from the home
screen, or to record a phone call in progress. Your phone
plays an alert tone to notify the other party that the call is
being recorded.
Note: Recording phone calls is subject to varying state
and federal laws regarding privacy and recording of
conversations.
32
Find the Feature
The playback screen is displayed as the recording plays.

Indicates %
played.
Press S left to
rewind.
Return to
previous
screen.
SAVE
y Recording
Voice Record 3
Number
DELETE
Press M to open
Voice Records Menu.
Press S right
to fast forward.
Erase
recording.
Voice Record Controls

Stop playback,
view options to
unlock or delete
voice record.
Stop playback &

go to Voice
Records Menu.
Stop playback &
return to voice
record list.
Raise or lower
playback
volume.
Press left to
rewind 3
seconds. Press
left and hold to
rewind to
beginning.
Press any number key to alternately

stop/start playback.
1 S
2 M
3 S
4 SELECT (+)
2 S
3 SELECT (+)
You can use your phone as a calculator and currency

converter.
Press up/down to
stop playback &
scroll to next
voice record.
To
open the Voice Records Menu
scroll to Lock or Unlock
lock or unlock the recording
1 S
2 M
3 S
You cannot recover a deleted recording.
Calculator
Selected
Function
Press S to
select function.
Calculator
35
+ 20
55
_
Press ce to clear
last entry.
Exit calculator.
y Entered
7
ce
9
.
EXIT
Press M to open
Calculator Menu.
Numbers
Use keypad to
enter number or
insert decimal
point.
Calculate the
result.
Calculating Numbers
Find the Feature
Press
1 number keys
2 S
3 number keys
4 = (+)
M > Tools > Calculator
To
enter a number
select a calculator function
enter next number
calculate the result
To
scroll to Lock or Unlock
Press c to clear the calculation. Press ce (clear entry) to

clear the last entry when performing a calculation.
lock or unlock the recording
Press M to open the Calculator Menu to perform the

following functions:
Deleting a Recording
Press
You cannot delete a locked recording.
Playback stops when you lock or unlock a recording. Press

any number key to resume playback.
Find the Feature
cancel deletion
To
scroll to Delete or Delete All
Function
+/MS
MC
MR
%
Description
Change the entrys sign
(positive/negative).
Store the value in memory (overwrites
values already stored).
Clear the value stored in memory.
Personal Organizer
1 M
NO (+)
When playback
is complete,
press right to
restart.
To lock or unlock a recording during playback:

Press
or
Notes:
Lock a recording to prevent it from being deleted. You must

unlock a recording to delete it.
Press
To
select the highlighted option
Press right to
fast forward 3
seconds. Press
right and hold to
fast forward to
end.
Locking and Unlocking a Recording
Find the Feature
Press
4 SELECT (+)
5 YES (-)
Replace the displayed value with the

value stored in memory.
Divide the displayed value by 100.
33
Converting Currency
The currency converter works just like the calculator, but
converts a currency value based on the exchange rate you
specify:
Find the Feature
Press
1 number keys
2 OK (+)
3 number keys
4 M
Personal Organizer
5 S
6 SELECT (+)
34
M > Tools > Calculator

M > Exchange Rate
To
enter the exchange rate
store the exchange rate
enter the amount to convert
(amount to multiply by the
exchange rate)
open the Calculator Menu
scroll to Convert Currency
perform the conversion
Security
Locking the SIM Card
Your Personal Identification Number (PIN) code protects
the information stored on your SIM card. When the SIM
card is locked, you must enter your SIM card PIN code to
unlock the SIM card each time you turn on the phone or
insert the SIM card in the phone. Your SIM card PIN code
is given to you by your service provider.
> SIM PIN
Press
1
2
3
4
To
scroll to On or Off
SELECT (+)
keypad keys
OK (+)
switch SIM PIN lock on or off

enter your SIM card PIN code
submit your code
Unblock the SIM Card PIN Code

If you enter an incorrect SIM card PIN code 3 times in a
row, your SIM card is disabled and your phone displays
SIM Blocked. You must enter a PIN unblocking key (PUK)
code, which you can obtain from your service provider.
Caution: If the unblocking attempt is tried unsuccessfully
10 times, the SIM card is permanently disabled and your
phone displays SIM Disabled.
Press
1 **05*
2 keypad keys
3 OK (+)
4 keypad keys
5 OK (+)
6 keypad keys
7 OK (+)
To
open the PIN
unblocking editor
enter the PUK code
submit the PUK code
enter a new SIM card
PIN code
Note: The SIM PIN
code must be between
4 and 8 digits in length.
assign the new SIM PIN
code
re-enter the new SIM
PIN code
confirm the new SIM
PIN code and unblock
the SIM card
Press
1 **052*
2 keypad keys
3 OK (+)
4 keypad keys
5 OK (+)
6 keypad keys
7 OK (+)
To
open the PIN2
unblocking editor
enter the PUK2 code
submit the PUK2 code
enter a new SIM card
PIN2 code
Note: The SIM PIN2
code must be between
4 and 8 digits in length.
assign the new SIM
PIN2 code
re-enter the new SIM
PIN2 code
confirm the new SIM
PIN2 code and unblock
PIN2 features
Security
Find the Feature
key (PUK2) code, which you can obtain from your service
provider.
Locking and Unlocking

Applications
You can lock specific phone applications (such as the
phonebook) so that users must enter the unlock code to
use them.
Find the Feature
> Lock Application
Press
1 keypad keys
2 OK (+)
3
4
5
6
To
enter your unlock code
open the lock application
menu
scroll to the application
CHANGE (+)
S
SELECT (+)
select the application

scroll to Locked or Unlocked
select Locked or Unlocked
Unblock the SIM Card PIN2 Code

If you enter an incorrect SIM card PIN2 code 3 times in a
row, your phones SIM PIN2 protected features are
disabled and your phone displays SIM Blocked when you try
to use a PIN2 feature. You must enter a PIN2 unblocking
35
News and Entertainment

Micro-Browser
Storing a Picture File
The micro-browser lets you access Web pages

and Web-based applications on your phone.
Contact your service provider to set up access,
if necessary.
Note: Your phone may use a high-speed General Packet
Radio Service (GPRS) network connection. This type of
connection is identified by a + (GPRS) indicator in the
home screen that disappears when you start a
micro-browser session. If you see an ? (in-call) indicator
during a micro-browser session, your phone is using a
standard voice channel connection. The type of network
connection your phone uses depends on your service
providers network. Your network connection charges may
vary depending on the type of connection used.
Starting a Micro-Browser Session
Press
1 STORE (+)
2 S
3 SELECT (+)
Storing a Sound File

Press
1 STORE (+)
2 S
3 SELECT (+)
Press
1 S
2 SELECT (+)
M > Web Access > Browser
To
scroll to a bookmark, service,
or application
select the item
Shortcut: If you open a text message with a Web address

(URL) embedded in it, you can press M > Go To to launch
the micro-browser and go directly to the URL.
If you are unable to establish a network connection with
the micro-browser, contact your service provider.
Interacting With Web Pages

Press
S
SELECT (+)
keypad keys,
followed by OK (+)
BACK (-)
M
To
scroll through text, or
highlight a selectable item
select the highlighted item
enter information
Tip: Press DELETE (-) to
delete 1 letter at a time if you
make a mistake.
go back to the previous page
open the Browser Menu
Downloading Objects From a Web Page

You can download a photo, picture, animation, sound, or
phone theme from a Web page be selecting its link. You
can store these media objects on your phone, and use
them as wallpaper images, screen saver images, and
event alerts.
36
To
scroll to Store Only or
Set As Ring Tone
select the option
If you select Store Only, the
procedure is complete.
Note: Browser may have a different name on your phone.

Find the Feature
To
scroll to Store Only,
Apply as Wallpaper or
Apply as Screen Saver
perform the storage option of
your choice
4 S
5 SELECT (+)
If you select Set As Ring Tone,

your phone displays
Set As Which?, and lists the
events for which you can set
an alert.
scroll to the event
store the sound and set it as
the event alert
Selecting or Creating a Web Session

Use this feature to select or create a Web session, or
network connection profile. You can use different Web
sessions to connect to the Internet in different ways.
Find the Feature
M > Web Access
> Web Sessions
To create a Web session, you must configure the following

settings. Contact your service provider to obtain the
following information, if necessary. Actual field names and
values may vary depending on the technologies available
to your service provider. Some settings may not be
available for all phone models.
Option
Name
Homepage
WAP IP 1
WAP Port 1
WAP IP 2
WAP Port 2
Description
Enter the Web session name.
Specify the default home page.
Primary WAP gateway IP
address.
Primary WAP port number.
Secondary WAP gateway IP
address.
Secondary WAP port number.
Option
Timeout
CSD No. 1
User Name 1
Password 1
Speed (Bps) 1
Line Type 1
CSD No. 2
User Name 2
Password 2
Speed (Bps) 2
GPRS APN
User Name
Password
Running the Micro-Browser in the

Background
Some phones are set up to run a micro-browser session in
the background when the phone registers with a network.
This lets your phone display information services
messages sent by your service provider (such as stock
updates, news headlines, or sports scores). These types
of services typically are available through subscription
from your service provider.
Turning a Background Micro-Browser Session On

or Off
Find the Feature
M > Messages
M > Info Srvc Setup
> Browser Services
Press
1 S
2 SELECT (+)
To
scroll to On or Off
select the setting
Setting Service Preferences

To run a background micro-browser session, you must
indicate your service preferences. Contact your service
provider for more information.
M > Messages
M > Info Srvc Setup
Find the Feature
> Browser Services

> Options
Action
1 Open your home page or go to your service
providers setup page. Your phone displays a
menu of available folders and channels.
2 Set up your options. The phone runs the
micro-browser in the background and displays
your choices.
Phone Themes
A phone theme consists of a bundled set of image and
sound files with a specific theme (such as a special event
or cartoon character) that you can apply collectively to
your phone. Phone themes typically include a wallpaper
image, screen saver image, and ring tone. Your phone
includes several preloaded themes. You can download
and install additional themes on your phone.
Downloading Themes
To download a theme from the browser, see page 36.
When you install the theme, you can instantly apply its
screen saver, wallpaper, and ring tone when your phone
prompts you to Apply Theme Now?
Selecting Themes
You can apply any of the themes installed on your phone.
Note: If 1 of a themes components is not available, then a
default setting is applied.
Find the Feature
Line Type 2
Description
Time at which the phone exits the
micro-browser application when
no keypress activity is detected.
Primary phone number to use to
set up a CSD connection.
User name for primary CSD
number.
Password for primary CSD
number.
Connection speed for primary
CSD number.
Line type (modem or ISDN) for
primary CSD number.
Secondary CSD dial-up phone
number.
User name for secondary CSD
number.
Password for secondary CSD
number.
Connection speed for secondary
CSD number.
Line type (modem or ISDN) for
secondary CSD number.
GPRS access point name (the
name of the WAP service
provider).
User name for GPRS APN
connection.
Password for GPRS APN
connection.
M > Multimedia > Themes
> theme
Deleting Themes
You cannot delete the preloaded themes on
your phone. To delete 1 or all of the themes that
you have downloaded and installed:
Find the Feature
M > Multimedia > Themes

> theme
Press
1 M
To
open the Theme menu
scroll to Delete or Delete All
2 S
3 SELECT (+)
select the option
37
Using Photos and Pictures

You can send your photos to other wireless phone users or
email addresses, assign photos to specific phonebook
entries, and use them as wallpaper or screen saver
images.
Your phone may contain predefined photos,
pictures, and animations. You can download and
store additional images on your phone.
Option
Details
Rename
Delete
Mark/Unmark or
Mark All/Unmark All
Send In Message
Downloading Pictures
To download a picture with the micro-browser, see
page 36. To store a picture from a message, see page 8.
Managing Pictures
Assign To Category
Note: Predefined images are identified by a

(predefined object) indicator. You cannot rename, delete,
or view details about predefined images.
To view a photo, picture, or animation stored on your
phone:
Find the Feature

Press
1 S
2 SELECT (+)
3 S up or down
Pictures Setup
view the picture

view the next/previous picture
Download Pictures
Games and Applications

open the Pictures Menu to
Description
Change the zoom factor of
the selected picture.
New Picture
Activate the camera to take a
photo.
New Picture Album
Collect a group of pictures in
a single presentation.
Apply As Wallpaper
Set the picture as your
phones wallpaper image.
Apply As Screen Saver
Set the picture as your
phones screen saver image.
Apply As Phonebook Entry Assign the picture to a
phonebook entry to enable
picture caller ID.
Resize Image
Change the size of the
selected picture.
Edit
Edit picture details.
Reorder
Change the picture order in a
picture album.
38
View Free Space
view picture information
The Pictures Menu can include the following options:

Option
Zoom
Copy
To
scroll to the picture
or
M
Move
M > Multimedia > Pictures
or
DETAILS (+)
Categories
Description
View picture information.
Rename the picture.
Delete the selected picture or
all marked picture(s).
Mark 1 or more pictures that
you want to move, copy,
send, or delete.
Insert selected picture or
marked picture(s) in a new
message.
Create a new category, or
view pictures in a selected
category.
Assign the picture to a
defined category.
Move selected picture or
marked picture(s) to another
storage device.
Copy selected picture or
marked picture(s) to another
storage device.
Open the setup menu to
adjust picture settings.
Launch the micro-browser to
download a picture.
View memory space available
for storing pictures.
Your phone may contain Java games that you

can play between calls. Each game includes
online playing instructions.
Your phone may contain additional Java
applications that add features and functionality to your
phone. Java games and applications are stored in the
Games & Apps folder on your phone.
Downloading an Application With the

Micro-Browser
Note: Browser may have a different name on your phone.
Find the Feature
M > Web Access > Browser
Go to the page that contains the application, then:

Press
1 S
2 SELECT (+)
3 DWNLOAD (+)
To
view the application details
download the application
Note: If you do not have enough phone memory to

download a Java application, you can free memory space
by deleting unused Java applications.
Downloading an Application From a

Computer
See page 26 for instructions on connecting your phone to
a computer.
On the computer, locate and prepare the file you want to
download, then select the following phone menu option:
Find the Feature
M > Settings > Java Tools
> Java App Loader
Launching a Java Application

Find the Feature
Press
1 S
2 SELECT (+)
3 S
4 SELECT (+)
Using Control Keys

Your phones keys perform the following functions in a Java
application.
Key
S
5
O
N
M
Function
Move up, down, left, or right in a game.
Fire your weapon in a game.
End the application.
Call a number in the application.
Open the Java applications menu.
M > Games & Apps
To
launch the application, or
open the list of applications in
a suite
scroll to the application you
want, if necessary
launch the application
Analyzing or Deleting a Java Application

Find the Feature
Press
1 S
2 M
3 S
4 SELECT (+)
To
open the application manager
menu
scroll to a menu option
select the option to perform
procedures as described in
the following list
Entering the DNS IP Address

Your phone must be set up with a valid Domain Name
Service (DNS) IP address before you can run Java
applications that require an active network connection. In
many cases, your service provider has already entered
this address for you. Contact your service provider to
obtain the DNS IP address, if necessary.
Find the Feature
To
enter the DNS IP address
save the IP address
Approving a Network Connection

When a Java application tries to establish a network
connection, your phone prompts you to approve the
connection. To automatically approve network connections
for Java applications:
Find the Feature
> Network Access
Press
1 S
2 SELECT (+)
Option
View Details
> DNS IP
Press
1 keypad keys
2 OK (+)
The application manager menu can include the following

options:
To
scroll to Always Ask,
Ask Once Per App, or Never Ask
select the highlighted setting
Delete
Description
Display the suite name, vendor,
version, number of apps, flash
usage, and memory
requirements.
Delete the suite.
Editing Network Connection Settings
M > Games & Apps
Viewing Java Version and Available

Memory
To view Java version information, or the amount of phone
memory available for Java applications:
Find the Feature
> Java System
Press
1 S
2 OK (+)
Option
CLDC Version
MIDP Version
To
scroll through information as
described in the following list
close the display
Displays
Your phones connected limited
device configuration version.
Your phones mobile information
device profile version.
39
Option
Data Space
(both Java and
non-Java data
space)
Program Space
Heap Size
Displays
Memory available for application
data (such as game scores or
application settings), and for
downloaded graphics, ring tones,
all camera photos and MMS
messages.
Memory available for Java
applications.
Amount of runtime memory
available for Java applications.
Note: If you do not have enough phone memory to

download a Java application, you can free memory space
by deleting unused Java applications.
MotoMixer Editing Controls

You can select which instruments you want to play and
when you want to play them. The mix editor shows the
current settings for each instrument (see following table for
details).
Press first column
keypad keys (1,
4, 7, *) to
turn instruments
on/off.
Instrument Name
Second column
keypad keys add
effects.
Third column
keypad keys
set instrument
variant.
Piano
Bass
Drums
Guitar
Editing Sounds with MotoMixer

MotoMixer lets you edit and save special MIDI-based
sound files called Groove Tunes on your phone. These
sound files are made up of 4 instruments such as piano,
bass, drums, and guitar. The phone comes preloaded
with base tracks (which you cannot edit or delete), but you
can download others and use them all to create or edit
your own mix files. The mix files you create display in the
list of available alerts.
Note: To download new MotoMixer files, see page 36.
Creating or Editing a Mix File

Find the Feature
> [New Mix] or

mix file name
Press
1
2
3
4
S
SELECT (+)
CHANGE (+)
keypad keys
5 OK (+)
6 CHANGE (+)
7 S left or right
8 OK (+)
9 CHANGE (+)
10 PLAY (+)
11 keypad keys
12 BACK (-)
13 DONE (-)
40
M > Multimedia > MotoMixer
BACK
Key
1
2
3
4
5
6
7
8
select the base track

select Name
enter a name for the mix file
you are creating
store the name
select Tempo
adjust the tempo setting
The track plays to the end

and stops. To edit your mix,
press PLAY (+) again.
close the base track editor
close the mix file display
PLAY
Press PLAY (+) to play the mix file. Turn instruments on or

off, add effects, and/or set an instrument variant using the
following keypad keys:
To
scroll to the base track
store the tempo setting

select Mix to open the mix
editor
start playing/mixing the track
edit the instruments (see
following section)
9
0
#
Effect
Turn on/off first instrument (Piano above)
Add effect to first instrument
Set variant for first instrument
Turn on/off second instrument (Bass above)
Add effect to second instrument
Set variant for second instrument
Turn on/off third instrument (Drums above)
Add effect to third instrument
Set variant for third instrument
Turn on/off fourth instrument (Guitar above)
Add effect to fourth instrument
Set variant for fourth instrument
Use the following keys to perform additional mix functions:

Key
M
BACK (-)
Effect
Open the Mix Menu to reset 1 or all
instruments
Return to the Mix Details display
when you are finished mixing
Using, Editing, or Deleting a Mix File

To edit or delete a mix file, or set a mix file as a ring tone:
Find the Feature
M> Multimedia > MotoMixer
Press
1 S
2 M
To
scroll to the mix file
open the Mix Menu
Press
3 S
4 SELECT (+)
To
scroll to Edit, Delete, Play, or
Set as Ring Tone
select the option
Creating Ring Tones

You can create and store custom ring tones on your
phone. The ring tones display in the list of available alerts.
Creating a Tone
Find the Feature
Notes and Rests

To make a note sharp or flat, enter the sharp or flat
character (# or &) before the note.
You can enter 1 or more rest characters (r) in the note
sequence. Set rest length the same way you set note
length.
Key
0
2
> My Tones > [New Tone]
Press
1 CHANGE (+)
2 S up or down
or
4
7
store the notes

select Name
enter the name for the tone
store the name
store the tone
Lengths and Modifiers

Set the length (0 to 5) after a note or rest. If you do not
specify a length, a quarter note length (2) is appended to
the note. If needed, you can enter an optional length
modifier (. or : or ;) after the length character.
Key
Entering Notes
Press S up or down to cycle through notes and select the
note you want.
Press the keypad keys to set note length, enter rests, and
enter or edit note information. If necessary, press a keypad
key multiple times to cycle through its available options.
Tip: Press M > Play All at any time to play the notes you
have entered.
0
1
2
3
4
5
1
Your phone identifies each note by octave (*0 through *8),

note (a through g, with sharp notes preceded by a #), and
note length (0 through 5). For example, a C# quarter note
in octave 4 displays as *4#c2.
Each note must contain the following information, in the
following sequence: octave, note, length, and length
modifier (optional).
Octave
Enter * before a number to identify it as an octave value.
Octave information (*0 to *8) must come before the note. If
you do not specify an octave, the note is played as an
octave 4 note.
Key
0
Display
*
Description
enter * followed by a number
(0 to 8) to set the octave
Note: Octaves 3 through 5 cover the full range of notes

currently available on your phone. The notes are
duplicated in octaves 0-2 and 6-8.
Description
sharp
flat
note A
note B
note C
note D
note E
note F
note G
rest
Display
0
1
2
3
4
5
.
:
;
Description
whole note
half note
quarter note
eighth note
sixteenth note
1/32 note
dotted note
(1 and 1/2 length note)
double dotted note
(1 and 3/4 length note)
2/3 length note
3
4
5
6
7
keypad keys
OK (+)
CHANGE (+)
keypad keys
OK (+)
DONE (-)
To
select Notes
enter notes (see following
section)
Display
#
&
a
b
c
d
e
f
g
r
Example
Action
1 Press S to scroll up to *4c, then wait for the
cursor to move to the next position
2 Press S to scroll down to *3f
The phone adds a 2 after each note you enter to
identify it as a quarter note.
3 Press 7 to enter a rest character (r)
4 Press S to scroll up to *3a
5 Press S to scroll up to *4c
6 Press M > Play All to play the tone
41
Camera
Playing a Tone
Find the Feature
> My Tones
Press
1 S
2 M
3 S
4 SELECT (+)
5 PLAY (+)
To
scroll to the tone
open the Tone Menu
scroll to Play
select Play
play the tone again
or
CANCEL (-)
For instructions on how to take and send photos, see your

Start Here guide.
To adjust camera settings:
Find the Feature
The Pictures Setup menu can include the following options:

Option
Lighting Conditions
return to my tones list

Exposure
Resolution
Editing a Tone
You cannot edit the predefined ring tones included with
your phone. To edit a ring tone that you created:
Find the Feature
> My Tones
Press
1 S
2 EDIT (+)
3 S
4 CHANGE (+)
5 S left or right
6 DELETE (-)
7 S up or down
To
scroll to the tone
open the tone details
scroll to Notes
select Notes
move the cursor to the right of
the note information you want
to edit
delete note information
enter new note information
or
keypad keys
8 OK (+)
9 DONE (-)
Deleting a Tone
You cannot delete the predefined ring tones included with
your phone. To delete a ring tone that you created:
Find the Feature
> My Tones
Press
1 S
2 M
3 S
4 SELECT (+)
5 YES (-)
42
Shutter Tone
Status Icons
To
scroll to the tone
open the Tone Menu
scroll to Delete
select Delete
Description
Set to Automatic, Sunny, Cloudy,
Indoor (Home), Indoor (Office), or
Night.
Set to +2, +1, 0, -1, or -2.
Set the camera to capture
photos at the following
resolutions: MMS (160x120
pixels), Medium (320x240
pixels, or High (640x480
pixels)
Activate a tone that sounds
when you take a photo. Can
be set to None, Chimp, Quack, Flix,
Boing, or Click.
Turn status icons On or Off in
camera viewfinder mode.
SIM Applications
Your SIM card may contain applications that
process your outgoing calls, text messages, and
other events. Contact your service provider for
more information.
Find the Feature
store new note information

save your changes
M > Multimedia > Pictures

M > Pictures Setup
M > Tools > SIM Apps
Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (USA) or
1-800-461-4575 (Canada).
Question
Is your battery
charged? Do
you see in
the display?
Do you have a
valid SIM card
inserted in
your phone?
Does the
handset have
a signal? Do
you see ! in
the display?
Is the earpiece
volume too
low?
Is the other
party unable
to hear you?
Also, make sure that your phones

microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phones
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
The following refer to specific problems:

Problem
My phone was
stolen. To
whom should I
report this?
I forgot my
password.
Solution
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
See your Start Here guide for
information about what to do if you
forget a code or password.
The display
says:
Insert SIM Card or
Check SIM Card
even though I
have inserted
my SIM card in
the phone.
The display
says:
SIM Blocked. How
do I unblock
my SIM card?
The display
says: Enter
Unlock Code. How
do I unlock my
phone?
Solution
Be sure to press and hold P
(power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly as described in your
Start Here guide.
Call your service provider (the

company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code (see page 35).
Enter the factory-preset unlock
code (1234), or the last 4 digits of
your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).
My phone asks The application you want is
locked. If you do not know the
for an unlock
unlock code, see your Start Here
code when I
guide.
try to open a
feature.
My phone
If you see { or | in the display,
does not ring. then the ringer is turned off. To
change the ring style, see your
Start Here guide.
I tried to place
a call and
heard an
alternating
high/low tone.
Also, the ringer may be set to Silent

even though your phone is set to
an audible ring style. To set an
audible alert, see your Start Here
guide.
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.
Troubleshooting
Has the phone

been
damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery
charger used?
Answer
The battery level indicator should
have at least 1 segment showing
(). If it does not, recharge your
battery as described in your Start
Here guide.
If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card as
described in your Start Here
guide.
The signal strength indicator
should have at least 1 segment
showing (#). If it does not, move
to an area with a stronger signal
to use your phone.
While on a call, press the upper
volume key on the side of your
phone.
Your phone may be muted. Press
UNMUTE (+) if necessary to
unmute the phone.
Problem
I pressed the
power key, but
nothing
happened.
43
Problem
I cannot
send/receive
calls.
Solution
Make sure that you have a phone
signal (the signal strength
indicator should have at least 1
segment showing). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Call Barring feature turned on. If you
know the unlock code, you can
change this setting in the security
menu (M > Settings > Security).
Also, check to be sure your SIM

card is installed and working.
My phone has Make sure that your antenna is
poor reception not bent or damaged.
and drops
Also, make sure you have a phone
calls.
signal (the signal strength
Troubleshooting
I cannot hear
others on my
phone.
I cannot open
my text
message
inbox.
How do I see
the calls I sent
or received?
My phone will
not send
voicemail
commands,
passwords, or
other codes.
indicator should have at least 1

segment showing). Stay clear of
any obstructions such as bridges,
parking garages, or tall buildings.
While on a call, press the upper
volume key. Your phone display
should show the volume
increasing.
Also, make sure that your phones
earpiece is not blocked by its
carrying case.
Before you can use text
messages, you must set up the
message inbox (see your Start
Here guide).
To see the most recent calls you
dialed or received:
My battery
didnt last as
long as I
expected.
What can I do
to extend
battery life?
I am unable to
record a voice
note, voice
name, or voice
shortcut
My TTY device
doesnt work
with my
phone.
I plugged the
data cable into
my phone but
my phone did
not beep. How
do I know if
the data cable
is ready to go?
M > Recent Calls
> Received Calls or

Dialed Calls
You must send PIN codes and
passwords as DTMF tones while
on a call. You can set your
phones DTMF tones to be Long,
Short, or Off. If you have trouble
sending numbers, try changing
the DTMF setting.
1 From the home screen, press:
> DTMF
2 Press S to scroll to Long or

Short.
3 Press SELECT (+) to select it.
44
Problem
My phones
display is too
dark.
My phone
beeped when I
attached the
data cable, but
my data and
fax
applications
do not work.
Solution
Use the Contrast feature to change
the level of contrast in your display
(see your Start Here guide).
You can also use the Backlight
feature to change the length of
time that the display backlight
stays on (see your Start Here
guide).
Your batterys performance is
affected by charge time, feature
use, temperature changes,
backlight use, and other factors.
For tips on extending battery life,
see your Start Here guide.
Try moving to a quieter location to
make your voice recording. Hold
the phone about 4 inches (10
centimeters) from your mouth,
and speak directly into the phone
in a normal tone of voice.
Your phone must be set to a TTY
mode for the phone to detect your
TTY device (see your Start Here
guide).
The beep indicates that you are
set up correctly. If you did not hear
a beep, make sure that both ends
of the data cable are
connectedthe smaller end to
your phone and the larger end to
your computer.
Also, your computer may have
deactivated the port to save
power. Try opening an application
that uses the port, like a fax or
dial-up application, to
automatically activate the port.
Some wireless networks may not
support data or fax transmission.
If you are roaming on an
unfamiliar network, this may be
the case.
Also, remember that data and fax
transmission usually requires a
subscription. Call your service
provider for more information.
Problem
When sending
data with the
data cable,
why does the
computer
show a
connection
rate of 19200
Kbps?
Solution
19200 Kbps is the data transfer
rate of the connection between
your computer and the phone in a
standard Circuit Switch Data
(CSD) connection. The rate of the
connection between your phone
and the network is displayed on
your phone, and will be either
14400 or 9600 Kbps.
Note: A GPRS connection may
have a higher data transfer rate.
I cant end my
data call by
closing the
application on
my computer.
What can I do?
I launched the
micro-browser
but the display
says:
Network Not
Available.
I launched the
micro-browser
but the display
says: Server Not
Responding.
Try pressing O on your phone.

Also try disconnecting the cable or
turning off the phone. If possible,
always close the connection
through your computer. These
alternative methods may disrupt
the application on your computer.
You may be in an area without
service, or you may be connected
to a network that does not support
Internet access.
Try again in a few minutes. The

servers may be temporarily busy.
Troubleshooting
45
Index
A
accessories 22, 25, 26, 32

AIM 10
alarm clock 31
alert
creating 41
downloading 8, 36
setting 18, 36
animation
downloading 8, 36
managing 38
screen saver 36, 38
wallpaper 36, 38
AOL Instant Messenger. See AIM
application, locking and unlocking 35
appointments. See datebook
data call
making 26
timers 24
volume meters 24
datebook
alarm clock 31
reminders 30, 31
synchronizing 27, 31
using 30
dialing
fixed numbers 22
quick dial numbers 22
service numbers 22
display
greeting 18
language 19
menu icons, showing or hiding 19
personalizing 19
drafts folder 5, 7
DTMF tones
activating 22, 44
defined 22
sending 23
incoming call
forwarding 21
indicators
GPRS 36
message waiting 7, 8, 9
phonebook number type 12
voice name 12
information services 8
information services message
reminders, receiving 9
instant messenger. See AIM
language, setting 19
lock
SIM card 35
lock application 35
B
barring calls 21
battery meter 29
browser messages 8
browser. See micro-browser
Buddy List. See AIM
C
calculator 33
calendar. See datebook
call
alert, setting 18
barring 21
calling card 13
conference call 21
costs 23, 24
forwarding 21
speakerphone 25
timing 23, 24
call cost information 23, 24
call timers 23
caller ID 12, 14, 38
calling card call 13
camera 42
car kit 25
clock
selecting analog or digital 18
computer
connecting to phone 26
synchronizing data 17, 27, 31
conference call 21
credit information 23, 24
currency converter 34
customizing the menu 19
46
email address, storing in phonebook

12
event alert 18
exchange rate, calculating 34
external device
connecting to phone 26
F
fax call 26
fixed dial 22
forwarding calls 21
G
games 38
GPRS indicator 36
greeting 18
groove tunes 40
H
handsfree use 25
headset accessory, using 25
home keys, personalizing 19
home screen
menu icons, showing or hiding 19
selecting clock view 18
setting display text 18
J
Java applications 38, 40
K
key
left soft key 19
right soft key 19
voice 32
keypad volume, setting 18
M
mailing list, creating 13
master clear 19
master reset 19
memory available 40
Memory is Full! message 7, 9
menu
icons, changing in home screen 19
icons, converting to text 19
icons, showing or hiding 19
personalizing 19
scroll 19
view, changing 19
wrap around 19
message
animation 8
browser messages 8
deleting 7
draft 5, 7
inbox setup 5
information services 8
locking 7
MMS, defined 5
outbox 7
picture 8
quick note 5
quick view 10
reading 7
receiving 7
reminders 7, 18
ring tone 8
sending 5
status 7
message waiting indicator 7, 8, 9
micro-browser
animation 36
background sessions 37
browser messages 8
browser setup 36
Java applications 38, 40
picture 36
ring tone 36
using 36
Web sessions 36
MMS. See message
MotoMixer 40
multimedia messaging service. See
message
my telephone number 3
my tones 41
N
network settings 28
New IM message 11
number
storing in phonebook 12
viewing your number 3
O
1-touch dial, setting preference 17
outbox 7
P
pause character 13
phone
alert, setting 18
clear stored information 19
connecting to external device 26
credit information 23, 24
feature specifications 29
network settings 28
reset all options 19
specifications 29
phone number
long numbers, storing 14
phone theme 37
phonebook
capacity, checking 16
category views 15
copying entries 16
creating an entry 12
deleting an entry 14
dialing a number 14
editing an entry 14
email address, storing 12
entry category 12
entry details 12
list view, setting 14
long numbers 14
mailing list 13
number type indicator 12
number, storing 12
picture caller ID 12, 14, 38
primary number, setting 15
ringer ID 12, 15, 18
sorting entries 14
speed dial number 12, 13
synchronizing 17, 27
voice name, recording 13
photo
downloading 8, 36
managing 38
screen saver 38
sending 6
wallpaper 38
picture
downloading 8, 36
managing 38
screen saver 36, 38
sending 6
wallpaper 36, 38
picture message
draft 7
receiving 7
sending 6, 7
PIN code
defined 35
entering 35
storing with phonebook entry 13
unblocking 35
PIN2 code
entering 22
unblocking 35
PUK code 35
PUK2 code 35
Q
quick dial 22
quick note 5
quick view message 10
R
reminders
datebook 30, 31
defined 18
information services message 9
text message 7
turning on/off 18
ring alert
creating 41
setting 18, 36
ring style, personalizing 18
ring tone
creating 41
downloading 8, 36
editing with MotoMixer 40
sending 6
setting as event alert 36
ringer ID
setting 12, 15
turning on/off 18
ringer volume, setting 18
S
screen saver 36, 38
scroll, menu 19
service dial 22
short message service. See message
shortcuts 19
standard 3
SIM applications 42
SIM Blocked message 35
SIM card
applications 42
locking 35
service phone numbers 22
SIM Blocked message 35
SIM Disabled message 35
unblocking 35
SIM Disabled message 35
SIM PIN code
defined 35
entering 35
unblocking 35
SIM PIN2 code
entering 22
unblocking 35
SMS. See message
sound
downloading 8, 36
sending 6
speakerphone
activating 25
automatic answer 26
speed dial
number, setting 12, 13
sorting phonebook entries 14
Start Here guide 1
47
T
telephone number
theme 37
timers 23, 24
TTY device 22
U
unblocking the SIM card 35
unlock application 35
users guide 1
V
vibrate alert, setting 18
voice dial
dialing a number 14
dialing from headset 26
recording voice name 13
voice key
dialing a number 14
recording voice name 13
recording your voice 32
voice name
dialing 14
indicator 12
recording 13
voice record
playing 32
recording 32
voice shortcut 20
volume
keypad 18
ringer 18
W
wait character 13
wallpaper 36, 38
Web pages 36
Web sessions 36
U.S. patent Re. 34,976

48
motorola.com
8988485L64-O

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Note: This guide is not a replacement for the Start

Time and Date

Java App Loader

Using Service Dialing . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Up the Message Inbox

Sending a Text Message

Find the Feature

Find the Feature

To set up the message inbox, you must configure the

select and insert a quick note

Note: Usually, your service provider has already set up the

> Create Message

cancel the message or save it

Sending a Quick Note Text

M > Messages > Quick Notes

open the Quick Note Menu to

The Quick Note Menu can include the following options:

Sending a Picture Message

> Create Message

To edit the picture message, press M to open the

When you finish composing the picture message:

display a list of items you can

Repeat steps 3 to 5 to store

insert a new slide after the

insert the file

Repeat steps 1 to 8 to enter

enter the subject

send the picture message

Picture message templates contain preloaded

> Create Message

Viewing the Status of Sent

M > Messages > Outbox

Messages in the outbox are sorted from newest to oldest.

Tips For Sending Messages

If reminders are turned on, your phone sends a reminder

Using Picture Message

Inserted photos, pictures, and animations are

Reading, Locking, or Deleting a

= unread (with attachment)

The oldest messages are deleted automatically as

> Message Inbox

open the Message Menu to perform

The Message Menu can include the following options:

Reading Browser Messages

close the new message

To view your browser messages at any time:

> Browser Msgs

Storing an Object From a

open the message

Reading Information Service

Setting Up the Information Services

Note: Your phone may

Receiving an Information Services

If the new message is a short quick view message, it

Reading, Locking, or Deleting an

The oldest messages are deleted automatically as

M > Messages > Info Services