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    There Are - Please Answer Below Each Qs and Underline Your Answers

    Uploaded by

    titas31
    The document contains 16 questions for a job applicant at a front desk position. The applicant provides underlined answers to questions about their skills, experience, availability, and expectations. They indicate they have strong communication, computer, and customer service skills. The applicant is available to work shifts including evenings and weekends. They expect a starting salary of 20,000 BDT per month and 25,000 BDT after 6 months with lodging if provided. Overall, the applicant emphasizes their work ethic, punctuality, and commitment to serving customers well and developing their career in the hotel industry.

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    There Are - Please Answer Below Each Qs and Underline Your Answers

    Uploaded by

    titas31
    34 views3 pages
    The document contains 16 questions for a job applicant at a front desk position. The applicant provides underlined answers to questions about their skills, experience, availability, and expectations. They indicate they have strong communication, computer, and customer service skills. The applicant is available to work shifts including evenings and weekends. They expect a starting salary of 20,000 BDT per month and 25,000 BDT after 6 months with lodging if provided. Overall, the applicant emphasizes their work ethic, punctuality, and commitment to serving customers well and developing their career in the hotel industry.

    Original Description:

    afad

    Original Title

    Front Off and Accounts_Q

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    The document contains 16 questions for a job applicant at a front desk position. The applicant provides underlined answers to questions about their skills, experience, availability, and expectations. They indicate they have strong communication, computer, and customer service skills. The applicant is available to work shifts including evenings and weekends. They expect a starting salary of 20,000 BDT per month and 25,000 BDT after 6 months with lodging if provided. Overall, the applicant emphasizes their work ethic, punctuality, and commitment to serving customers well and developing their career in the hotel industry.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    34 views3 pages

    There Are - Please Answer Below Each Qs and Underline Your Answers

    Uploaded by

    titas31
    The document contains 16 questions for a job applicant at a front desk position. The applicant provides underlined answers to questions about their skills, experience, availability, and expectations. They indicate they have strong communication, computer, and customer service skills. The applicant is available to work shifts including evenings and weekends. They expect a starting salary of 20,000 BDT per month and 25,000 BDT after 6 months with lodging if provided. Overall, the applicant emphasizes their work ethic, punctuality, and commitment to serving customers well and developing their career in the hotel industry.

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    © All Rights Reserved
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    You are on page 1of 3

    There are 16 Qs. Please answer below each Qs and Underline your answers (e.

    g
    YES )

    1. What are the skills should be required, for highest level of

    performance in the Front Desk Job?


    Answer: For highest level of performance in the front desk job a
    person need so many skills. For his personal skills that persons need
    to be smart, good communication skills, good speakers as well as
    listeners. For his job skills he needs to be service orientation, time
    management, customer and personal service
    2. Can you independently handle corporate clients?
    YES

    NO

    3. Do you have necessary communication skills to take care of our sensitive


    clients like foreign embassies, UN missions, etc?
    YES

    NO

    4. How will you greet and how will you close the deal with a new walk-

    in client?
    Answer: Every client wants to see an employee make a genuine effort to
    acknowledge and assist them. So as a front desk officer I always at first I
    should stand up from my task and offer a smile and words of greeting as
    well as make eye contact with the customer, then ask their question and
    provide that services they want, and choose conservative, professional
    outfits that are appropriate for our work environment. Be sure to dress and
    act professionally. Because as a front desk officer you will be the first face
    that a prospective customer sees.
    5. How confident you are that you can get the job done on time and meet
    required performance?
    Answer: I am an honest, punctual, Persistence, self motivated &
    hardworking boy with positive attitude towards my career & my life. so I
    always ready to done my job on time with better performance
    6. How are your English Speaking and Writing Skill?
    Answer: My English speaking and writing skills is good enough for your job
    requirement. I can easily communicate with customers in English and as a
    student of MBA program I completed so many reports as per requirement
    of my teachers so I think my writing skills is also good.
    7. Hows your skill in Computer, Internet and Software operation?
    Answer: Every day I use computer and Internet since 2007. And I am able
    to solved small problem that happened in my computer. So I think my skill
    in computer, internet and software operation is very good.
    8. Do you have keen interest to develop your career in hotel industry?

    YES

    NO

    9. Can you perform following job responsibilities?


    YES

    NO

    Take care of Guest Relation


    Be thoroughly knowledgeable of all policies and procedures and systems used in each sector of the
    front office-housekeeping-reservation and be able to give a decisive supervision to the staff whenever
    needed
    Ensure that the various reports required for the day to day operation are completed accurately, and
    distributed to the concerned departments
    To participate in the requested monthly statistics and reports.
    Ensure that all guests receive a courteous welcome upon check in.
    Act as a salesperson in order to maximize the rooms revenue.
    Ensure proper handling of guest mail, messages and parcels.
    Dealing with all types of guest complaints and take preventive steps immediately.
    Handling PABX System
    Handling CCTV operation
    Handling Credit Card payment (POS Machine and Online PayGateway)
    Supervise subordinates with usual front office and accounts related activities.
    Can Prepare balance sheet and debit-credit basic statements.
    Being knowledgeable of all the credit cards and cashing policies efficiently.

    10.Whats your expected remunerations in first 6mths while proving


    yourself competent for the job?
    BDT: 20,000 /mth
    And what would be your expected remunerations after 6mths?
    BDT: 25,000 /mth
    11.Are you comfortable working at any shift morning (from 7am); afternoon
    shift (from 12pm) or evening shift (from 3pm) job?
    YES

    NO

    12.Do you have any dependant?


    Answer: No
    13.When can you join us?
    Answer: Anytime
    14.Can you assure CHL that with your integrity, honesty, dedication you will
    serve at CHL of minimum 3yrs or as long as you are happy with your pay
    & other benefits?
    YES

    NO

    15.
    If you are given job offer with lodging facility at CHL, will it be
    helpful.

    YES
    REQUIRED

    NO

    NOT

    16. Give a reason why should we select you

    Answer: I am a fresher, although I have no practical


    knowledge but I have enough theoretical knowledge that is
    very helpful to do anything with best performance. I can do
    hard work for my organization. And I will put all my efforts
    for the betterment of my organization. Being punctual &
    sincere, I can finish the work given to me on time & try my
    best to fulfil all the needs of company from me.

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