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    Integrated Models in Healthcare

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    sarah
    The document discusses integrated models in healthcare that combine various methodologies to achieve excellence. It discusses how Six Sigma, a methodology that combines lean manufacturing principles with statistical analysis, can help healthcare workers improve quality, timeliness and cost of services. The research aims to integrate mathematical, economic, practical and human resources methods like Six Sigma, data envelopment analysis, lean principles and human sigma to help healthcare providers achieve excellence globally.

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    Integrated Models in Healthcare

    Uploaded by

    sarah
    28 views1 page
    The document discusses integrated models in healthcare that combine various methodologies to achieve excellence. It discusses how Six Sigma, a methodology that combines lean manufacturing principles with statistical analysis, can help healthcare workers improve quality, timeliness and cost of services. The research aims to integrate mathematical, economic, practical and human resources methods like Six Sigma, data envelopment analysis, lean principles and human sigma to help healthcare providers achieve excellence globally.

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    human sigma

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    Integrated models in healthcare

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    The document discusses integrated models in healthcare that combine various methodologies to achieve excellence. It discusses how Six Sigma, a methodology that combines lean manufacturing principles with statistical analysis, can help healthcare workers improve quality, timeliness and cost of services. The research aims to integrate mathematical, economic, practical and human resources methods like Six Sigma, data envelopment analysis, lean principles and human sigma to help healthcare providers achieve excellence globally.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    28 views1 page

    Integrated Models in Healthcare

    Uploaded by

    sarah
    The document discusses integrated models in healthcare that combine various methodologies to achieve excellence. It discusses how Six Sigma, a methodology that combines lean manufacturing principles with statistical analysis, can help healthcare workers improve quality, timeliness and cost of services. The research aims to integrate mathematical, economic, practical and human resources methods like Six Sigma, data envelopment analysis, lean principles and human sigma to help healthcare providers achieve excellence globally.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Integrated models in healthcare

    Yifat Lavi1
    1

    University of Turin, Business and management, Corso U. Sovietica 218 bis, Turin, Italy

    Keywords: Integrated models, Healthcare, Six Sigma, Lean Manufacturing, DEA


    Abstract
    Achieving excellence can be a hard task. Many companies and organizations have the ambition of becoming
    exceptional for the benefit of their customers, investors and employees. In order to achieve such goals, one needs a
    robust methodology, management support and hard work.
    When referring to a healthcare system, being exceptional is an ethical obligation not only an ambition.
    Healthcare processes are a key determinant of the quality of care. Delays in test results, mistakes in administering
    medicine, lack of information about a patient health history and radiology retakes are only a few such examples. Lack
    of consistent procedures and incorrect treatments are a major health hazard in a hospital.
    Healthcare workers in all departments are expected to continuously improve the quality, timeliness, and cost of their
    services to the community. Six Sigma is a management methodology which combines the reduction of waste and
    complexity of lean manufacturing with quality improvement and statistical data analysis. Six Sigma and the related
    methodology of Lean Six Sigma allow healthcare workers to get more for their patients and increase the effectiveness
    of the services they provide.
    Employees in hospitals play a large role in total service outcome. All employees provide service, whether to internal
    or external customers. It is essential to make sure they give the best possible service, whether it's administrative or
    physiological. For this purpose, there is a need to learn what drives employees and what will ensure their satisfaction
    at work which will then result in good service.
    Our research combines mathematical (Six Sigma), economic (DEA) and practical (Lean) methods with human
    resources methodologies (human sigma) in order to achieve the level of excellence needed by healthcare providers all
    over the world.

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