Audi Ology
Audi Ology
Audi Ology
Trends in Amplification
15(1-2) 522
The Author(s) 2011
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DOI: 10.1177/1084713811420740
http://tia.sagepub.com
Abstract
The impetus for evidence-based practice (EBP) has grown out of widespread concern with the quality, effectiveness (including
cost-effectiveness), and efficiency of medical care received by the public. Although initially focused on medicine, EBP principles
have been adopted by many of the health care professions and are often represented in practice through the development
and use of clinical practice guidelines (CPGs). Audiology has been working on incorporating EBP principles into its mandate
for professional practice since the mid-1990s. Despite widespread efforts to implement EBP and guidelines into audiology
practice, gaps still exist between the best evidence based on research and what is being done in clinical practice.A collaborative
dynamic and iterative integrated knowledge translation (KT) framework rather than a researcher-driven hierarchical approach
to EBP and the development of CPGs has been shown to reduce the knowledge-to-clinical action gaps. This article provides a
brief overview of EBP and CPGs, including a discussion of the barriers to implementing CPGs into clinical practice. It then
offers a discussion of how an integrated KT process combined with a community of practice (CoP) might facilitate the
development and dissemination of evidence for clinical audiology practice. Finally, a project that uses the knowledge-to-action
(KTA) framework for the development of outcome measures in pediatric audiology is introduced.
Keywords
audiology, evidence-based practice, knowledge translation, knowledge-to-action, community of practice
Corresponding Author:
Sheila T. Moodie, MClSc, National Centre for Audiology,
University of Western Ontario, 1201 Western Road,
Elborn College Room 2262K, London, ON, Canada, N6G 1H1
Email: sheila@nca.uwo.ca
Type of Evidence
Systematic reviews and meta-analyses of
randomized controlled trials or other highquality studies
Randomized controlled trials
Nonrandomized intervention studies
Nonintervention studies; cohort studies, casecontrol studies, cross-sectional surveys
Case reports
Expert opinion
Moodie et al.
willing to make recommendations based on less than adequate evidence. Often the end result is a frustrated committee
who continue to try to write the guideline based on consensus and their expert opinions while trying to ensure that they
do not introduce their own bias. The other result may be the
production of a guideline with the neutral conclusion that
there is insufficient evidence to make a recommendation (Hyde,
2005b; Kryworuchko, Stacey, Bai, & Graham, 2009; Weisz
et al., 2007; Woolf, 2000). Knowing that the practice of guideline production is not perfect, a guideline committee works
to draft a document that reflects the strength of the evidence
and is offered as a means of improving patient care and outcomes while providing a strategy for more efficient use of
resources (Graham et al., 2003).
Evidence-Based Practice
and Clinical Practice
Guidelines in Audiology
Audiology, like most of the health sciences professions, has
been working on incorporating evidence-based practice principles into its mandate for professional practice since the
mid-1990s (Bess, 1995; Wolf, 1999). A review of professional
activity in speech-language pathology and audiology presented by Lass and Pannbacker (2008) show the commitment
of The American Speech-Language-Hearing Association
(ASHA) and the Canadian Association of Speech-Language
Pathologists and Audiologists (CASLPA) in promoting the
application of evidence-based principles in clinical practice,
classrooms, and research settings. Implementation of EBP is
part of CASLPAs 2008 vision, mission, and values statement
and is included as a core value by the American Academy
of Audiology (AAA, 2003, n.d; CASLPA, n.d.). AAA defines
EBP as To practice according to best clinical practices for
making decisions about the diagnosis, treatment, and management of persons with hearing and balance disorders, based
on the integration of individual clinical expertise and best
available research evidence. (AAA, n.d.). The publication of
The Handbook for Evidence-Based Practice in Communication
Disorders in 2007 provides professionals in the area of communication disorders with a resource that can be used to
develop the skills to become critical consumers of research
literature (Dollaghan, 2007).
In audiology, clinical uptake of evidence-based procedures
can be relatively rapid. For example, when research indicated that the use of a higher probe-tone frequency (1000 Hz)
provided a more valid indication of middle-ear function for
infants and young children (Keefe, Bulen, Arehart, & Burns,
1993), pediatric audiologists in clinical practice were relatively quick to implement this into their protocols, even
though lower frequency probe-tone (220 to 226 Hz) measures
were the standard for many years. On the other hand, there
is still lack of adherence to best practice recommendations
for the use of other important clinical measures. For example, real-ear probe-microphone measures for the fitting and
verification of hearing aids have been an important component of best practice guidelines for adults and children for
many years (AAA, 2003; College of Audiologists and
Speech-Language Pathologists of Ontario [CASLPO],
2000, 2002; Joint Committee on Infant Hearing [JCIH], 2007;
Joint Committee on Infant Hearing, American Academy of
Audiology, American Academy of Pediatrics, American
Speech-Language-Hearing Association, & Directors of
Speech and Hearing Programs in State Health and Welfare
Agencies, 2000; Modernising Childrens Hearing Aid
Services [MCHAS], 2007; Valente et al., 2006). In clinical
practice, however, studies have shown that 59% to 75% of
adult hearing aid fittings are not verified with real-ear
probe-microphone measures of hearing aid performance
(Lindley, 2006; Mueller & Picou, 2010; Strom, 2006, 2009),
despite the fact that these measures are related to customer
satisfaction (Kochkin et al., 2010). Recent research indicates that individuals who had purchased hearing aids that
were not verified with real-ear probe-microphone measures
at the time of fitting were significantly less (by 18%) satisfied
with their hearing aids after 1 year than did individuals who
had real-ear measures performed at the time of fitting
(Henson & Beck, 2008). It is often suggested that lack of
uptake is associated with lack of understanding about realworld practice by those extolling the virtues of EBP. The current challenge facing the practice of audiology is how do
we address the knowledge-to-action (KTA) gaps? In recent
years, the profession of audiology in North America has
worked diligently to produce high-quality CPGs, make them
available to audiologists, and to work with professionals and
students to ensure that they have the skills to evaluate the
guideline and implement it for use with their individual patients
(Kent, 2006; Orange, 2004). But it does not appear that the
multiple-practice organizations are working together to coordinate guideline development, training, or uptake. There is a
lack of knowledge in audiology about the possibility of using
national and/or international repositories so that a CPG produced by an organization in a specific content area might
serve as a template or starting point for another organization
working on the same CPG topic. Instead, each organization
is producing its own practice guidelines leading to a multitude of CPGs on the same topic.
8
is undervalued; (c) the shortage of coherent, consistent scientific evidence limits the ability to conduct EBP reviews;
(d) there are difficulties in applying evidence in the care of
individual patients; (e) it denigrates the value of clinician
and patient experience; (f) time constraints, skill development, and resource limitations restrict its application; and
(g) there is a lack of evidence that evidence-based medicine
works (Cohen, Stavri, & Hersh, 2004; Mullen & Steiner,
2004; Murray et al., 2008; Rolfe & Gardner, 2006; Straus &
McAlister, 2000).
Moodie et al.
Limitations of CPGs
Given shortcomings in EBP, it is not surprising that there are
limitations associated with the development and use of CPGs.
The most fundamental limitation of CPGs is that they often do
not change practice behavior. Analyses of the barriers to practice change indicate that obstacles to change arise at many
different levels, including (a) at the level of the guideline,
(b) the individual practitioner, (c) the organization, (d) the
wider practice environment, and (e) at the level of the
patient (Greenhalgh, Robert, Macfarlane, Bate, & Kyriakidou,
2004; Grol, Bosch, Hulscher, Eccles, & Wensing, 2007;
Grol & Grimshaw, 2003; Lgar, 2009; Rycroft-Malone,
2004). A discussion of the first four limitations listed above
is provided in the following sections and a summary is
provided in Appendix A. A discussion of patient-related
behavior that affects the use of evidence in practice will not be
10
Description
compatibility
complexity
costs
risks
flexibility, adaptability
involvement
degree to which target group is involved in development and the potential that their input
has modified or resulted in adaptation(s)
divisibility
degree to which parts can be tried out separately and implemented separately
visibility, observability
degree to which other people can see and observe the results
trialability, reversibility
degree to which an innovation can without risk be tried out, stopped, or reversed if it does
not work
centrality
degree to which the innovation affects central or peripheral activities in the daily working
routine
how much of the total work is influenced by the innovation, how many persons are
influenced, how much time it takes, and what the influence on social relationships is
how many organizational, structural, financial and personal measures the innovation requires
duration
the time period within which the change must take place
collective action
degree to which decisions about the innovation must be made by individuals, groups or a
whole institution
nature of presentation, length, clarity, attractiveness
presentation
Source: From Planning and studying improvement in patient care: The use of theoretical perspectives. by R. P. T. M. Grol, M. C. Bosch, M. E. J. L. Hulscher,
M. P. Eccles, & M. Wensing, 2007, Milbank Quarterly, 85(1), 93-138. Copyright 2007 by Blackwell Publishing Inc. Reprinted with permission.
Characteristic
Characteristic
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Moodie et al.
Table 5. Characteristics of the broader health care system that
influence guideline adoption and implementation
Characteristic
Nature of financial arrangements/reimbursement to health
professionals and to their organizations
Support for change
Regulation of health professions
Financial stability
Pressure from other health professions or the public
12
Figure 1. The knowledge-to-action process. Adapted from Lost in knowledge translation: Time for a map?, by I.D. Graham, J. Logan, M.
B. Harrison, S. E. Straus, J. Tetroe, W. Caswell, and N. Robinson. Journal of Continuing Education in the Health Professions, 26, p. 19. Copyright
2006 by Wiley and Sons. Reprinted with permission.
and implementation of the research results. One significant advantage to an integrated KT approach to research
is that it should enhance the development of best evidence
because the collaborative approach takes into consideration
values, preferences, and determinants to implementing change
in clinical practice (Graham et al., 2006; Graham & Tetroe,
2007; Harrison, Lgar, Graham, & Fervers, 2010; Straus,
Tetroe, & Graham, 2009; Straus, Tetroe, Graham, Zwarenstein
& Bhattacharyya, 2009). The end result should be a reduction
of the barriers to implementation of evidence summarized in
Appendix A, and more high-quality, effective, and efficient
health care services delivered to the public.
An integrated KT method that may be applied to evidencebased audiology research is the KTA Process (Graham et al.,
2006; Harrison et al., 2010; Straus et al., 2009). The KTA
process is illustrated in Figure 1. There are two cycles occurring in the KTA method: (1) a knowledge creation funnel,
and (2) an application of knowledge cycle. The boundaries
between the two cycles can be permeable and fluid if desired,
or one cycle could be independent from the other (Graham
et al., 2006; Graham & Tetroe, 2007; Straus et al., 2009).
The knowledge creation funnel takes the multitude of
available evidence, or works with end users of research to
create the evidence (at the knowledge inquiry stage) and
synthesizes it (synthesis stage), ultimately filtering it until
13
Moodie et al.
The development of the application of knowledge cycle
in this model has taken into consideration many of the criticisms related to EBP reported in the literature (Cohen et al.,
2004; Graham et al., 2006; Mullen & Steiner, 2004; Murray
et al., 2008; Straus & McAlister, 2000; Upshur et al., 2001).
By actively collaborating with the end users of the knowledge it places value on their experience and opinion and
considers important factors related to time, skills, attitude,
resources, and organizational practice that impact the use of
knowledge in clinical practice.
14
back to their former ways of doing things. Flexible knowledge
sustainability strategies need to be considered during the
development stages of CPGs (Davies & Edwards, 2009).
Value of a Community of
Practice for Pediatric Audiology
Approximately 30% of children in North America who are
fitted with hearing aids are receiving care that is inconsistent
with evidence-based CPGs (Bess, 2000; Lindley, 2006). In a
2003 paper, it was noted, There is a current trend to develop
test protocols that are evidence based. . . . But, before we
develop any new fitting guidelines, maybe we should first
try to understand why there is so little adherence to the ones
we already have (Mueller, 2003, p. 26). In the area of pediatric audiology, every effort is made to ensure that CPGs are
developed using systematic reviews and the best available
evidence. A review of the literature indicates that to date no
systematic appraisal of pediatric amplification CPGs or their
implementation has been conducted. Therefore, it is difficult
to say whether it is the guideline or implementation factors
that account for the fact that these children are not receiving
15
Moodie et al.
care based on current CPGs. Appendix A provides us with
information on why we may have adherence issues. Utilizing
a collaborative and integrated KT approach to the development and the subsequent implementation of knowledge into
clinical practice may provide insight into how to reduce
the barriers and facilitate the movement of evidence into
practice.
Brown and Duguid (2001) state that knowledge runs on
rails led by practice (p. 204). Developing a CoP in pediatric
audiology could facilitate the knowledge creation cycle in an
integrated KT approach by utilizing an engaged community with a shared understanding of the knowledge needed
and who would have the ability to assist in tailoring or customizing the knowledge for better use among intended
users (Fung-Kee-Fung et al., 2009; Gajda & Koliba, 2007,
2008; Koliba & Gajda, 2009; Salisbury, 2008a, 2008b; Stahl,
2000). CoPs provide an opportunity for the creation of
knowledge and knowledge products to include the tacit
knowledge that experienced practitioners have accumulated
through years of practice (Allee, 2000; Brown & Duguid,
2001; McWilliam et al., 2009; Serrat, 2008). This tacit
knowledge makes it possible for them to be advocates and
facilitators in the development of resources that reflect
accumulated ways of knowing and experiences that will
meet the cognitive needs of novice practitioners and the
experiential needs of expert practitioners (Salisbury, 2008a,
2008b; Stahl, 2000).
Examples of Communities
of Practice in Health Care
The next section of this article will provide a description of
two successful Canadian-based CoP programs in health care.
The first, Cancer Care Ontario/Program in Evidence-Based
Care (Browman et al., 1995; Browman, Makarski,
Robinson, & Brouwers, 2005; Evans, Graham, Cameron,
Mackay, & Brouwers, 2006; Fung-Kee-Fung et al., 2009;
Stern et al., 2007), is of interest because it focuses on the
use of practitioners during the guideline development process. The second, Ontario Childrens Mental Health Child and
Adolescent Functional Assessment Scale (CAFAS; Barwick,
Boydell, & Omrin, 2002; Barwick et al., 2005; Barwick,
Peters, & Boydell, 2009), is of interest because it relates to
work in the pediatric population.
16
Appendix A
Characteristics That Influence the Use of Knowledge and Evidence in Clinical Practice
Characteristics of the ________________ that influences adoption and implementation
Guideline
Relative advantage or
utility
Compatibility
Complexity
Practitioner
Context
Time
Workplace structure
Organizational agenda
Available resources
Staff capacity
Financial stability
Staff turnover
Involvement
Divisibility
Trialability/reversibility
Beliefs of peers
Social norms
Visibility observability
Centrality
Costs
Flexibility/adaptability
Lack of motivation
Duration
Form, physical properties
Collective action
Presentation
Organization of care
processes
Efficiency of the system
Social capital of practitioners
and organization
Level of in-service, CE
opportunities
Policy and procedure
documentation
Leadership/good
communication
Relationships: practitioners
and practitioners to
managers
17
Moodie et al.
there was a lack of knowledge in the treatment for children
receiving audiological services. During the one-and-a-half
day meeting, the pediatric audiologists discussed the challenges to implementing evidence into clinical practice. The
stated factors affecting the use of evidence in their practices,
regardless of practice setting, were similar to those outlined
earlier in this article in Tables 2 to 5. The audiologists
reached consensus that the area that they would like to have
more knowledge and evidence for use in clinical practice
was outcome measures to evaluate the auditory development
of children with permanent childhood hearing impairment
(PCHI) aged birth to 6 years who may or may not wear hearing aids. They also agreed that they would like to work as a
country-wide CoP and in collaboration with researchers at
the NCA to develop this knowledge. In 2009, researchers in
the CAL began work to develop a guideline that focused on
providing pediatric audiologists with appropriate measurement tools and protocols that could be used to assess aided
auditory-related outcomes for children aged birth to 6 years.
The aim was to actively collaborate with the pediatric CoP
using an integrated KT approach to develop this knowledge
for use in clinical practice. The results of this knowledge
development will be discussed in the subsequent articles in
this issue, with Bagatto and colleagues (2011a) providing an
overview of the considerations and issues associated with
outcome evaluation tools and a summary of the literature
associated with the selection of outcome measures for use
when examining the auditory development of children with
PCHI aged birth to 6 years. Moodie and colleagues (2011)
provide the results of the individual assessment of each of the
outcome evaluation tools by individual audiologists within
the country-wide pediatric CoP. Bagatto and colleagues
(2011b) provide information about the final guideline called
the University of Western Ontario Pediatric Audiological
Monitoring Protocol (UWO PedAMP) version 1.0 and provide data from a clinical sample of children with permanent
childhood hearing impairment who wear hearing aids.
List of Abbreviations
AAA: American Academy of Audiology
AGREE: Appraisal of Guidelines Research and Evaluation Instrument
ASHA: American Speech-Language-Hearing Association
CAFAS: The Child and Adolescent Functional Assessment Scale
CAL: Child Amplification Laboratory
CASLPA: Canadian Association of Speech-Language
Pathologists and Audiologists
CASLPO: College of Audiologists and Speech-Language
Pathologists of Ontario
CCO: Cancer Care Ontario
CIHR: Canadian Institute of Health Research
CoP: Community of Practice
CPG: clinical practice guideline
Funding
The author(s) received the following financial support for the
research, authorship, and/or publication of this article: This work was
supported with funding by the Canadian Institutes of Health
Research [Sheila Moodie: 200710CGD-188113-171346, Marlene
Bagatto: 200811CGV-204713-174463, and Anita Kothari:
200809MSH-191085-56093]. This work has also been supported
by the Ontario Research Fund, Early Researcher Award to Susan
Scollie, Starkey Laboratories, Inc., and the Masonic Foundation of
Ontario, Help-2-Hear project.
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