ASE Auto HR
ASE Auto HR
ASE Auto HR
ASE Automobile
Tests
OVERVIEW
Introduction
The Ofcial ASE Study Guide of Automobile Tests is intended to help technicians
study for the ASE certication tests. The information in this booklet covers the
technology found in most all of todays automobiles, sport utility vehicles, and
light trucks. The specic information about each test, found in the following
pages, should prove to be a useful tool for reviewing the technical knowledge that
is covered in the Automobile tests. After performing a thorough review, it should
be easier to select additional reference material that will assist you with your test
preparation needs.
ASE voluntary certication is a means through which technicians can prove
their abilities to themselves, to their employers, and to their customers. By passing ASE tests you will earn the most valuable credential available to automotive
technicians. Because the tests are tough, youll have the satisfaction of proving
to yourself that you are among the elite in your profession. Whats more, these
credentials are recognized throughout the nation.
Certied technicians promote customer trust and improve the image of the
industry. And trust and professionalism are the rst steps to a better, more prosperous business.
ASE encourages you to take the tests and to join the proven pros who wear
the ASE Blue Seal of Excellence.
There are eight tests in the Automobile Technician certication series. If you
pass one or more tests, and have at least two years of hands-on working experience in automotive repair, you will become certied as an ASE Automobile
Technician. If you pass all eight tests in the series and meet the experience
requirement, you will earn the certicate of Master Automobile Technician.
(Appropriate vocational training may be substituted for up to one year of
work experience.)
If you fail a test, you may take it again during any scheduled test administration in which it is offered. And remember, you are the only one who will
receive your tests scores; results will not be given over the phone nor will they be
released to anyone without your written permission.
PAGE 1
OVERVIEW (CONTINUED)
ASE tests and certies technicians in the following areas of specialization
(the Test Content section of this booklet has a detailed list of content areas covered in each test):
Automobile Tests
Engine Repair (Test A1)
Automatic Transmission/Transaxle (Test A2)
Manual Drive Train and Axles (Test A3)
Suspension and Steering (Test A4)
Brakes (Test A5)
Electrical/Electronic Systems (Test A6)
Heating and Air Conditioning (Test A7)
Engine Performance (Test A8)
Service Consultant Test
Automobile Service Consultant (Test C1)
Alternate Fuels
Compressed Natural Gas Vehicle (Test F1)
Specialty Tests
Exhaust Systems (Test X1)
You will become an Undercar Specialist when you pass the XI test and
meet the following requirements. You must be currently certied (including the
two-year experience requirement) in the ASE Suspension and Steering (A4) and
Brakes (A5) areas BEFORE you will be permitted to register and take the X1
test. If your A4 and/or A5 certication has expired, you may NOT register for the
X1 test until after you have renewed your A4 and A5 certication.
ASE also offers certication in Medium/Heavy Truck, Truck Equipment,
School Bus, Collision Repair/Renish, Engine Machinist, and Advanced Level
specialties. Separate Study Guides are available.
For additional information on ASE testing, you can receive the Registration
Booklet by mailing the coupon located on the back cover of this booklet. The
Registration Booklet will give you the test dates, locations and other important
information about the certication program. It also contains a registration form to
use in signing up for the tests.
The questions, written by service industry experts familiar with all aspects of
automobile repair, are entirely job-related. They are designed to test the skills that
you need to know in servicing automobiles; theoretical knowledge is not covered.
PAGE 2
OVERVIEW (CONTINUED)
Each question has its roots in an ASE item-writing workshop where
service representatives from automobile manufacturers (domestic and import),
aftermarket parts and equipment manufacturers, working technicians and vocational educators meet in a workshop setting to share ideas and translate them into
test questions. Each test question written by these experts must survive review by
all members of the group. The questions are written to deal with practical problems of diagnosis and repair experienced by technicians in their day-to-day work.
From there, all questions are pre-tested and quality-checked on a national
sample of technicians. Those questions that meet ASE standards of quality and
accuracy are included in the scored sections of the tests; the rejects are sent
back to the drawing board or discarded altogether.
Each certication test is made up of between forty and eighty multiplechoice questions. The pencil and paper testing sessions are 4 hours and 15
minutes long, allowing plenty of time to complete several tests.
Note: Each test could contain up to 15 additional questions that are included for
statistical research purposes only. Your answers to these questions will not affect
your score, but since you do not know which ones they are, you should answer
all questions in the test. The ve-year Recertication Test will cover the same
content areas as those listed above. However, the number of questions in each
content area of the Recertication Test will be reduced by about one-half.
Become familiar with test content and question format: The Test Specications
in this booklet contain a summary description of the content covered by each
test. The Task Lists describe the actual work performed by technicians in each
specialty area. Together, these form a blueprint for writing and assembling
the ASE tests.
Please note that each question on the test is keyed, or linked, to a particular
task or set of tasks in the task list. Therefore, a review of the task lists, with an
eye to judging whether you know how to perform each task listed, will provide
you valuable information as you prepare for the tests.
There are ve types of multiple-choice questions on the tests, each of which
is included in the sample questions in this booklet. Note the different instructions
for each question type.
Be sure to read each question carefully, (twice, if necessary) so that you
understand exactly what is being asked. Each question tests a specic diagnostic
or repair problem and has only one best answer.
To summarize, we suggest the following steps be taken:
PAGE 3
OVERVIEW (CONTINUED)
Step 1. Study the content list for each test you will attempt.
Step 2. Carefully read the task list for each area.
Step 3. Go over the sample questions to become familiar with each question
type. This is very important.
Step 4. Review steps 1 through 3 and identify the skill area(s) where you need
additional study.
The types of knowledge and skills you will need to know to pass the tests are as
follows:
Basic technical knowledge: Tests your knowledge of what is in a system and
how the system works, and what are the proper procedures and precautions to
be followed in making repairs and adjustments.
Service or repair knowledge and skill: Tests your understanding and ability
to apply generally accepted repair procedures and precautions in assembly,
disassembly, and reconditioning operations; and in making inspections and
adjustments. Also tests your ability to use shop manuals and precision tools
of the trade.
Testing and diagnostic knowledge and skill: Tests your ability to recognize
problems and to use generally available measurement and testing equipment
to make a diagnosis. Also tests your ability to trace the effects of a particular
condition and nd the cause of a particular set of symptoms.
If you are an experienced and knowledgeable technician, a careful review of
this booklet, and additional brush-up on those areas in which you are weakest, is
all you should need to pass the ASE tests.
Try to be well-rested for the tests so you will be alert and efcient. Have three
or four sharpened soft-lead (#2) pencils and an eraser with you; pencils will not
be furnished at the test center. If you wish to pace yourself, bring a watch, some
testing rooms may not have clocks. Finally, be sure to bring along your test center
admission ticket and some form of identication.
When you reach the test center, wait in the assigned area until the proctor begins
the test administration. He or she will instruct you in lling out the answer folder
and will tell you the amount of time allotted for each test.
Once the test has begun, keep track of time. Do not spend too long on any
one question. If a question is difcult, mark the answer that you think is correct
and put a check by it in the test book. Then go on to the next question. If you nish before the allotted time, you may go back to the questions that you checked.
PAGE 4
OVERVIEW (CONTINUED)
It is to your advantage to answer every question. Do not leave any answers blank. Your score will be based on the number of correct answers that
you give.
The following material is designed to help technicians prepare for the ASE
certication tests.
Each section begins with the Test Specications, which will list the main
categories covered on that particular test and the number of test questions and
percentage of the test devoted to each topic.
The Task List describes the work activities a technician should be able to
perform in each technical area covered on that test. This list was developed by
working technicians and technical experts from across the country and will provide a valuable check list of what to study for the test.
These task descriptions offer detailed information to technicians preparing
for the test and to persons who may be instructing technicians. The task lists may
also serve as guidelines for question writers, reviewers, and test assemblers.
It should also be noted that the number of questions in each content area may
not equal the number of tasks listed. Some of the tasks are complex and broad
in scope and may be covered by several questions. Other tasks are simple and
narrow in scope and one question may cover several tasks. The main objective
in listing the tasks is to describe accurately what is done on the job, not to make
each task correspond to a particular test question.
Sample questions follow. Although these same questions will not appear on
actual tests, they are in the same format as actual test questions. All ve types of
multiple-choice questions used on the ASE tests are represented here. Note the
different instructions for some questions.
PAGE 5
Content
Area
A. General Engine Diagnosis
B. Cylinder Head and Valve Train
Diagnosis and Repair
C. Engine Block Diagnosis and Repair
D. Lubrication and Cooling Systems
Diagnosis and Repair
E. Fuel, Electrical, Ignition, and Exhaust
Systems Inspection and Service
Total
Questions
in Test
Percentage
of Test
15
30%
10
10
20%
20%
16%
14%
50
100%
1. Verify drivers complaint and/or road test vehicle; determine necessary action.
2. Determine if no-crank, cranks but will not start, or hard starting condition is an
engine mechanical problem, or is caused by another vehicle subsystem.
3. Inspect engine assembly for fuel, oil, coolant, and other leaks; determine necessary
action.
4. Isolate engine noises and vibrations; determine necessary action.
5. Diagnose the cause of excessive oil consumption, coolant consumption, unusual
engine exhaust color, and odor; determine necessary action.
6. Perform engine vacuum tests; determine necessary action.
7. Perform cylinder power balance tests; determine necessary action.
8. Perform cylinder cranking compression tests; determine necessary action.
9. Perform cylinder leakage tests; determine necessary action.
B. Cylinder Head and Valve Train Diagnosis and Repair (10 questions)
PAGE 6
1. Remove and disassemble engine block; clean and prepare components for inspection
and reassembly.
2. Visually inspect engine block for cracks, corrosion, the condition of passages, core
and gallery plug hole condition, surface warpage, and surface nish and condition;
determine necessary action.
3. Inspect and repair damaged threads where allowed; install core and gallery plugs.
4. Inspect and measure cylinder walls; hone and clean cylinder walls; determine need
for further action.
5. Inspect crankshaft for end play, journal damage, keyway damage, thrust ange and
sealing surface condition, and visual surface cracks; check oil passage condition;
measure journal wear; check crankshaft reluctor ring/tone wheel (where applicable);
determine necessary action.
6. Inspect and measure main bearing bores and cap alignment; mark caps for location
and direction.
7. Install main bearings and crankshaft; check bearing clearances and end play;
replace/torque bolts according to manufacturers procedures.
8. Inspect camshaft bearings for excessive wear and alignment; replace bearings if
necessary; install camshaft, timing chain and gears; check end play.
9. Inspect auxiliary (balance, intermediate, idler, counterbalance, or silencer) shaft(s),
drive(s)/gear(s), and support bearings for damage and wear; time balance shaft to
crankshaft; determine necessary action.
10. Inspect, measure, service, or replace pistons and piston/wrist pins; identify piston
and bearing wear patterns caused by connecting rod alignment problems; determine
necessary action.
11. Inspect connecting rods for damage, bore condition, and pin t; determine necessary
action.
PAGE 7
1. Diagnose engine lubrication system problems; perform oil pressure tests; determine
necessary action.
2. Disassemble and inspect oil pump (includes gears, rotors, housing, and pick-up
assembly); measure oil pump clearance; inspect pressure relief devices and pump
drive; determine necessary action.
3. Inspect, test, and replace internal and external engine oil coolers.
4. Fill crankcase with oil and install engine oil lter.
5. Perform cooling system pressure tests; perform coolant dye test; determine necessary
action.
6. Inspect and test radiator, heater core, pressure cap, and coolant recovery system;
replace as required.
7. Inspect, replace, and adjust drive belt(s), tensioner(s), and pulleys.
8. Inspect and replace engine cooling system and heater system hoses, pipes and ttings.
9. Inspect, test, and replace thermostat, coolant by-pass, and thermostat housing.
10. Inspect and test coolant; drain, ush, and rell cooling system with recommended
coolant; bleed air as required.
11. Inspect and replace water pump.
12. Inspect and test fan (both electrical and mechanical), fan clutch, fan shroud, air dams,
and cooling fan electrical circuits; repair or replace as required.
13. Verify proper operation of engine related warning indicators.
1. Inspect, clean or replace fuel injection system components, intake manifold, and
gaskets.
2. Inspect, service or replace air lters, lter housings, and intake ductwork.
3. Inspect turbocharger/supercharger; determine necessary action.
4. Test engine cranking system; determine needed repairs.
5. Inspect and replace crankcase ventilation system components.
6. Inspect and install ignition system components; adjust timing.
7. Inspect and diagnose exhaust system; determine needed repairs.
PAGE 8
SAMPLE QUESTIONS
ENGINE REPAIR (TEST A1)
Questions:
1.
2.
A compression test shows that one cylinder is too low. A leakage test on that
cylinder shows that there is too much leakage. During the test, air could be
heard coming from the tail pipe. Which of these could be the cause?
(A) Broken piston rings
(B) A bad head gasket
(C) A bad exhaust gasket
* (D) An exhaust valve not seating
3.
Technician A says that main bearing oil clearance can be checked with
plastigage.
Technician B says that main bearing oil clearance can be checked with
a feeler gauge.
Who is right?
* (A) A only
(C) Both A and B
(B) B only
(D) Neither A nor B
4.
PAGE 9
6.
7.
Which of these would most likely cause a fuel-injected engine to have low
fuel pressure?
* (A) A clogged fuel lter
(B) A clogged fuel injector
(C) A restricted fuel return line
(D) A stuck-closed fuel pressure regulator
PAGE 10
8.
Technician A says that the setup shown above can be used to check
cylinder taper.
Technician B says that the setup can be used to check cylinder out-of-round.
Who is right?
(A) A only
* (C) Both A and B
(B) B only
(D) Neither A nor B
9.
The pressure and volume tests on a mechanical fuel pump are both below
specs.
Technician A says that an air leak in the fuel line between the tank and
pump could be the cause.
Technician B says that a plugged fuel tank pick up lter could be the cause.
Who is right?
(A) A only
* (C) Both A and B
(B) B only
(D) Neither A nor B
PAGE 11
Content
Area
Questions
in Test
Total
Percentage
of Test
25
50%
12
13
24%
26%
50
100%
1. Road test the vehicle to verify electronic system problems based on drivers concern;
determine necessary action.
2. Perform pressure tests on transmissions equipped with electronic pressure control;
determine necessary action.
3. Perform torque converter clutch (lock-up converter) electronic system tests;
determine necessary action.
PAGE 12
1. Inspect, adjust, and replace manual valve shift linkage, transmission range sensor/
switch, and park/neutral position switch (inhibitor/neutral safety switch).
2. Inspect, adjust, and replace cables or linkages for throttle valve (TV), kickdown,
and accelerator pedal.
3. Inspect and replace external seals and gaskets.
4. Inspect and replace driveshaft yoke, drive axle joints, bushings, and seals.
5. Check condition of engine cooling system; inspect transmission lines and ttings.
6. Inspect valve body mating surfaces, bores, valves, springs, sleeves, retainers,
brackets, check balls, screens, spacers, and gaskets; replace as necessary.
7. Check and adjust valve body bolt torque.
8. Inspect accumulator and servo bores, pistons, seals, pins/pin bores, springs, and
retainers; repair or replace as necessary; adjust bands.
9. Inspect, test, adjust, repair, or replace electrical/electronic components and circuits
including computers, solenoids, sensors, relays, terminals, connectors, switches,
and harnesses.
10. Inspect, replace, and align power train mounts.
11. Replace uid and lter(s); verify proper uid level and type.
PAGE 13
PAGE 14
SAMPLE QUESTIONS
AUTOMATIC TRANSMISSION/TRANSAXLE (TEST A2)
QUESTIONS:
1.
2.
3.
The transmission slips when cold. Which of these is the most likely cause?
(A) A shorted low/reverse pressure switch
(B) Line pressure is at maximum in 1st gear
(C) A disconnected line pressure sensor
* (D) Low line pressure
4.
5.
With the transmission pan removed, the best way to pin-point an oil pressure
leak is to:
(A) check the lter pick-up tube seal.
(B) check the line pressure.
(C) remove and check the valve body.
* (D) perform an air pressure test.
PAGE 15
TOOL
6.
The tool in the setup shown above is being used to remove the:
* (A) pump bushing.
(C) stator support.
(B) pump seal.
(D) stator seal.
7.
Too much automatic transmission shaft end play could be caused by any
of these EXCEPT a worn:
* (A) clutch.
(B) selective washer.
(C) transmission case.
(D) planetary carrier.
PAGE 16
Content
Area
A.
B.
C.
D.
Questions
in Test
Total
Percentage
of Test
6
7
8
15%
15%
20%
5
7
15%
17%
17%
40
100%
1. Diagnose clutch noise, binding, slippage, pulsation, chatter, pedal feel/effort, and
release problems; determine needed repairs.
2. Inspect, adjust, and replace clutch pedal linkage, cables and automatic adjuster
mechanisms, brackets, bushings, pivots, springs, and electrical switches.
3. Inspect, adjust, replace, and bleed hydraulic clutch slave cylinder/ actuator, master
cylinder, lines, and hoses; clean and ush hydraulic system; rell with proper uid.
4. Inspect, adjust, and replace release (throw-out) bearing, bearing retainer, lever, and
pivot.
5. Inspect and replace clutch disc and pressure plate assembly; inspect input shaft splines.
6. Inspect and replace pilot bearing/bushing; inspect pilot bearing/bushing mating
surfaces
7. Inspect and measure ywheel and ring gear; inspect dual-mass ywheel damper
where required; repair or replace as necessary.
8. Inspect engine block, clutch (bell) housing, transmission case mating surfaces, and
alignment dowels; determine needed repairs.
9. Measure ywheel surface runout and crankshaft end play; determine needed repairs.
10. Inspect, replace, and align powertrain mounts.
PAGE 17
1. Diagnose transmission noise, hard shifting, gear clash, jumping out of gear, uid
condition and type, and uid leakage problems; determine needed repairs.
2. Inspect, adjust, and replace transmission external shifter assembly, shift linkages,
brackets, bushings/grommets, pivots, and levers.
3. Inspect and replace transmission gaskets, sealants, seals, and fasteners; inspect
sealing surfaces.
4. Remove and replace transmission; inspect transmission mounts.
5. Disassemble and clean transmission components; reassemble transmission.
6. Inspect, repair, and/or replace transmission shift cover and internal shift forks, bushings, bearings, levers, shafts, sleeves, detent mechanisms, interlocks, and springs.
7. Inspect and replace input (clutch) shaft, bearings, and retainers.
8. Inspect and replace mainshaft, gears, thrust washers, bearings, and retainers/snap
rings; measure gear clearance/end play.
9. Inspect and replace synchronizer hub, sleeve, keys (inserts), springs, and blocking
(synchronizing) rings/mechanisms; measure blocking ring clearance.
10. Inspect and replace countershaft, counter (cluster) gear, bearings, thrust washers,
and retainers/snap rings.
11. Inspect and replace reverse idler gear, shaft, bearings, thrust washers, and retainers/
snap rings.
12. Measure and adjust shaft/gear, and synchronizer end play.
13. Measure and adjust bearing preload or end play.
14. Inspect, repair, and replace extension housing and transmission case mating surfaces,
bores, bushings, and vents.
15. Inspect and replace speedometer drive gear, driven gear, and retainers.
16. Inspect, test, and replace transmission sensors and switches.
17. Inspect lubrication systems.
18. Check uid level, and rell with proper uid.
1. Diagnose transaxle noise, hard shifting, gear clash, jumping out of gear, uid
condition and type, and uid leakage problems; determine needed repairs.
2. Inspect, adjust, lubricate and replace transaxle external shift assemblies, linkages,
brackets, bushings/grommets, cables, pivots, and levers.
3. Inspect and replace transaxle gaskets, sealants, seals, and fasteners; inspect sealing
surfaces.
4. Remove and replace transaxle; inspect, replace, and align transaxle mounts and
subframe/cradle assembly.
5. Disassemble and clean transaxle components; reassemble transaxle.
6. Inspect, repair, and/or replace transaxle shift cover and internal shift forks, levers,
bushings, shafts, sleeves, detent mechanisms, interlocks, and springs.
7. Inspect and replace input shaft, gears, bearings, and retainers/snap rings.
8. Inspect and replace output shaft, gears, thrust washers, bearings, and retainers/snap
rings.
9. Inspect and replace synchronizer hub, sleeve, keys (inserts), springs, and blocking
(synchronizing) rings; measure blocking ring clearance.
PAGE 18
1. Diagnose shaft and universal/CV joint noise and vibration problems; determine
needed repairs.
2. Inspect, service, and replace shafts, yokes, boots, and universal/CV joints; verify
proper phasing.
3. Inspect, service, and replace shaft center support bearings.
4. Check and correct drive/propeller shaft balance.
5. Measure drive shaft runout.
6. Measure and adjust drive shaft working angles.
7. Inspect, service, and replace front wheel bearings, seals, and hubs.
1. Diagnose noise, vibration, and uid leakage problems; determine needed repairs.
2. Inspect and replace companion ange and pinion seal; measure companion ange
runout.
3. Measure ring gear runout; determine needed repairs.
4. Inspect and replace ring and pinion gear set, collapsible spacers, sleeves (shims), and
bearings.
5. Measure and adjust drive pinion depth.
6. Measure and adjust drive pinion bearing preload (collapsible spacer or shim type).
7. Measure and adjust differential (side) bearing preload, and ring and pinion backlash
(threaded adjuster or shim type).
8. Perform ring and pinion tooth contact pattern checks; determine needed adjustments.
PAGE 19
1. Diagnose limited slip differential noise, slippage, and chatter problems; determine
needed repairs.
2. Inspect, drain, and rell with correct lubricant.
3. Inspect, adjust, and replace clutch (cone/plate) pack or locking assembly.
1. Diagnose rear axle shaft noise, vibration, and uid leakage problems; determine
needed repairs.
2. Inspect and replace rear axle shaft wheel studs.
3. Remove, inspect, and/or replace rear axle shafts, splines, seals, bearings, and
retainers.
4. Measure rear axle ange runout and shaft end play; determine needed repairs.
1. Diagnose drive assembly noise, vibration, shifting, leakage and steering problems;
determine needed repairs.
2. Inspect, adjust, and repair transfer case manual shifting mechanisms, bushings,
mounts, levers, and brackets.
3. Remove and replace transfer case.
4. Disassemble transfer case; clean and inspect internal transfer case components; determine needed repairs.
5. Reassemble transfer case; rell with proper uid.
6. Check transfer case uid, level, condition and type.
7. Inspect, service, and replace front drive/propeller shaft and universal/CV joints.
8. Inspect, service, and replace front drive axle universal/CV joints and drive/half shafts.
9. Inspect, service, and replace front wheel bearings, seals, and hubs.
10. Check transfer case and front axle seals and all vents.
11. Diagnose, test, adjust, and replace electrical/electronic components of four-wheel/
all-wheel drive systems.
12. Test, diagnose, and replace axle actuation and engagement systems
(including: viscous, hydraulic, magnetic and mechanical).
PAGE 20
SAMPLE QUESTIONS
MANUAL DRIVE TRAIN AND AXLES (TEST A3)
QUESTIONS:
1.
A manual transmission slips out of high gear. Which of these could be the
cause?
(A) Worn blocking rings
* (B) Too much main shaft end play
(C) Broken synchronizer keys
(D) Worn shifter interlocks
2.
3.
4.
PAGE 21
PINION YOKE
INCH POUND
TORQUE WRENCH
6.
7.
The clutch does not release fully when the pedal is pushed to the oor.
Any of these could be the cause EXCEPT:
* (A) weak pressure plate springs.
(B) too much free pedal travel.
(C) a warped clutch disc.
(D) a seized pilot bearing.
PAGE 22
Content
Area
Questions
in Test
Total
40
Percentage
of Test
25%
28%
5%
30%
13%
100%
1. Diagnose steering column noises and steering effort concerns (including manual and
electronic tilt and telescoping mechanisms); determine needed repairs.
2. Inspect and replace steering column, steering shaft U-joint(s), exible coupling(s),
collapsible columns, steering wheels (includes steering wheels and columns equipped
with air bags and/or other steering wheel/column mounted controls, sensors, and
components).
3. Disarm, enable, and properly handle airbag system components during vehicle
service following manufacturers procedures.
1. Diagnose steering gear (non-rack and pinion type) noises, binding, vibration,
freeplay, steering effort, steering pull (lead), and leakage concerns; determine
needed repairs.
2. Diagnose rack and pinion steering gear noises, binding, vibration, freeplay, steering
effort, steering pull (lead), and leakage concerns; determine needed repairs.
3. Inspect power steering uid level and condition; determine uid type and adjust
uid level in accordance with vehicle manufacturers recommendations.
PAGE 23
1. Inspect and adjust (where applicable) front and rear steering linkage geometry
(including parallelism and vehicle ride height).
2. Inspect and replace pitman arm.
3. Inspect and replace center link (relay rod/drag link/intermediate rod).
4. Inspect, adjust (where applicable), and replace idler arm(s) and mountings.
5. Inspect, replace, and adjust tie rods, tie rod sleeves/adjusters, clamps, and tie rod ends
(sockets/bushings).
6. Inspect and replace steering linkage damper(s).
1. Diagnose front suspension system noises, body sway/roll, and ride height concerns;
determine needed repairs.
2. Inspect and replace upper and lower control arms, bushings and shafts.
3. Inspect and replace rebound and jounce bumpers.
4. Inspect, adjust, and replace strut rods/radius arms (compression/tension), and
bushings.
5. Inspect and replace upper and lower ball joints (with or without wear indicators).
6. Inspect non-independent front axle assembly for bending, warpage, and
misalignment.
7. Inspect and replace front steering knuckle/spindle assemblies and steering arms.
8. Inspect and replace front suspension system coil springs and spring insulators
(silencers).
9. Inspect and replace front suspension system leaf spring(s), leaf spring insulators
(silencers), shackles, brackets, bushings, and mounts.
10. Inspect, replace, and adjust front suspension system torsion bars and mounts.
PAGE 24
1. Diagnose rear suspension system noises, body sway/roll, and ride height concerns;
determine needed repairs.
2. Inspect and replace rear suspension system coil springs and spring insulators
(silencers).
3. Inspect and replace rear suspension system lateral links/arms (track bars), control
(trailing) arms, stabilizer bars (sway bars), bushings, and mounts.
4. Inspect and replace rear suspension system leaf spring(s), leaf spring insulators
(silencers), shackles, brackets, bushings, and mounts.
5. Inspect and replace rear rebound and jounce bumpers.
6. Inspect and replace rear strut cartridge or assembly, and upper mount assembly.
7. Inspect non-independent rear axle assembly for bending, warpage, and misalignment.
8. Inspect and replace rear ball joints and tie rod/toe link assemblies.
9. Inspect and replace rear knuckle/spindle assembly.
1. Diagnose vehicle wander, drift, pull, hard steering, bump steer (toe curve), memory
steer, torque steer, and steering return concerns; determine needed repairs.
2. Measure vehicle ride height; determine needed repairs.
3. Measure front and rear wheel camber; determine needed repairs.
4. Adjust front and/or rear wheel camber on suspension systems with a camber adjustment.
5. Measure caster; determine needed repairs.
6. Adjust caster on suspension systems with a caster adjustment.
7. Measure and adjust front wheel toe.
8. Center steering wheel.
9. Measure toe-out-on-turns (turning radius/angle); determine needed repairs.
10. Measure SAI/KPI (steering axis inclination/king pin inclination); determine
needed repairs.
11. Measure included angle; determine needed repairs.
PAGE 25
PAGE 26
SAMPLE QUESTIONS
SUSPENSION AND STEERING (TEST A4)
QUESTIONS:
1.
The front end of a vehicle vibrates up and down while traveling at most road
speeds.
Technician A says that too much radial runout of the front tires could be the
cause. Technician B says that static out-of-balance of the front tires could be
the cause.
Who is right?
(A) A only
* (C) Both A and B
(B) B only
(D) Neither A nor B
2.
Camber
Caster
Right
+ 3/4 or
+ 45 min.
- 1 1/2 or
- 1 30 min.
Toe-in
3.
SPECS
Left
0
1/16 or
.16mm
Left or Right
0 to + 1/2 or
0 to + 30 min.
0 to + 1
1/16 to 3/16 or
.16mm to .48mm
The alignment settings shown above would result in which of these conditions?
(A) Left tire wear on inside; vehicle does not pull to either side
* (B) Right tire wear on inside; vehicle pulls to left
(C) Right tire wear on outside; vehicle pulls to left
(D) Right tire wear on outside; left tire wear on inside; vehicle pulls to left
PAGE 27
5.
6.
7.
Which of these should the technician do rst when aligning a light truck
equipped with a torsion bar front suspension?
(A) Adjust the thrust angle
(B) Adjust the caster/camber
(C) Check/adjust the toe
* (D) Check/adjust the ride height (curb height).
8.
A pressure test is being performed on a vehicle with power steering. The pressure readings taken when the wheels are at the right and left stops are below
specs. The readings are normal when the tester shutoff valve is closed.
Technician A says that these readings could be caused by a bad steering gear.
Technician B says that these readings could be caused by a bad pump.
Who is right?
* (A) A only
(C) Both A and B
(B) B only
(D) Neither A nor B
PAGE 28
9.
The suspension shown above is being checked for ball joint wear.
Technician A says that the check can be made with the front end jacked
up at X.
Technician B says that the check can be made with the front end jacked
up at Y.
Who is right?
(A) A only
* (B) B only
(C) Both A and B
(D) Neither A nor B
PAGE 29
Content
Area
Questions
in Test
Total
45
Percentage
of Test
27%
11%
22%
9%
16%
16%
100%
1. Diagnose poor stopping, dragging, high or low pedal, hard or spongy pedal caused
by problems in the master cylinder; determine needed repairs.
2. Diagnose problems in the step bore master cylinder and internal valves (e.g. volume
control devices, quick take-up valve, fast-ll valve, pressure regulating valve);
determine needed repairs.
3. Measure and adjust master cylinder pushrod length.
4. Check master cylinder for failures by depressing brake pedal; determine needed
repairs.
5. Diagnose the cause of master cylinder external uid leakage.
6. Remove and replace master cylinder; bench bleed and test operation and install
master cylinder; verify master cylinder function.
1. Diagnose poor stopping, pulling, or dragging caused by problems in the lines and
hoses; determine needed repairs.
2. Inspect brake lines and ttings for leaks, dents, kinks, rust, cracks, or wear;
inspect for loose ttings and supports; determine needed repairs.
PAGE 30
1. Diagnose poor stopping, pulling, or dragging caused by problems in the brake uid;
determined needed repairs.
2. Bleed and/or ush hydraulic system (manual, pressure, vacuum, or surge method).
3. Pressure test brake hydraulic system.
4. Select, handle, store, and install proper brake uids (including silicone uids).
PAGE 31
1. Test pedal free travel with and without engine running to check power booster
operation.
2. Check vacuum supply (manifold or auxiliary pump) to vacuum-type power booster.
3. Inspect the vacuum-type power booster unit for vacuum leaks and proper operation;
inspect the check valve for proper operation; repair, adjust, or replace parts as
necessary.
4. Inspect and test hydro-boost system and accumulator for leaks and proper operation;
repair or replace parts as necessary; rell system.
1. Diagnose wheel bearing noises, wheel shimmy and vibration problems; determine
needed repairs.
2. Remove, clean, inspect, repack wheel bearings, or replace wheel bearings and races;
replace seals; replace hub and bearing assemblies; adjust wheel/hub bearings
according to manufacturers specications.
3. Check parking brake system; inspect cables and parts for wear, rust, and corrosion;
clean or replace parts as necessary; lubricate assembly.
4. Adjust parking brake assembly; check operation.
5. Test the parking brake indicator light, switch and wiring.
6. Test, adjust, repair or replace brake stop light switch, lamps, and related circuits.
7. Inspect and test brake pedal linkage for binding, looseness, and adjustment;
determine needed repairs.
PAGE 32
PAGE 33
SAMPLE QUESTIONS
BRAKES (TEST A5)
QUESTIONS:
1.
Which of these would most likely happen if the measurements in the set-up
shown above varied from manufacturers specs?
(A) Noisy Brake operation
* (C) Pulsating brake pedal
(B) Brake grab or pull
(D) Low brake pedal
2.
3.
On a vehicle with disc/drum brakes, the front brakes grab quickly when light
pedal pressure is applied. This could be caused by a bad:
(A) proportioning valve.
* (C) metering valve.
(B) pressure differential valve.
(D) residual check valve.
4.
On a vehicle with single piston, oating caliper disc brakes, the disc brake pad
between the caliper piston and the rotor is badly worn. The other brake pad is
only slightly worn.
Technician A says that too much rotor runout could be the cause.
Technician B says that a frozen caliper piston could be the cause.
Who is right?
(A) A only
(C) Both A and B
(B) B only
* (D) Neither A nor B
PAGE 34
When the brakes are applied, a vibration comes from the front of a vehicle with
a disc/drum system. Which of these could be the cause?
(A) Unequal tire pressure
(B) Binding caliper slides
* (C) Excessive rotor runout
(D) A frozen caliper piston
6.
A front disc brake rotor is slightly below minimum thickness specication after
machining. The technician should:
(A) reuse the rotor.
* (B) replace the rotor.
(C) apply a non-directional nish to the rotor.
(D) machine the other front rotor to the same thickness.
7.
8.
PAGE 35
The drag on a vehicles drum brakes increases after each application until
they lockup. Bleeding the system restores normal operation for a short time;
then drag increases until the brakes lockup again. Which of these could be the
cause?
* (A) A blocked compensating port
(B) A blocked breather port
(C) Wrong brake shoe adjustment
(D) Weak brake shoe return springs
10. With the brakes applied, the pedal moves down slightly when the engine is
started on a vehicle with power brakes.
Technician A says that the cause could be a leaking power brake booster
diaphragm.
Technician B says that the cause could be a stuck closed check valve on the
power brake booster manifold.
Who is right?
(A) A only
(B) B only
(C) Both A and B
* (D) Neither A nor B
PAGE 36
Content
Area
Questions
in Test
Total
Percentage
of Test
13
26%
4
5
5
6
8%
10%
10%
12%
6
3
12%
6%
16%
50
100%
PAGE 37
PAGE 38
PAGE 39
PAGE 40
2. Miscellaneous (4 questions)
1. Diagnose the cause of poor sound quality, noisy, erratic, intermittent, or no operation
of the audio system, remove and reinstall audio system component.
2. Inspect, test, and repair or replace speakers, ampliers, remote controls, antennas,
leads, grounds, connectors, and wires of sound system circuits.
3. Inspect, test, and repair or replace switches, relays, motor, connectors, and wires
of power antenna circuits.
4. Inspect, test, and repair or replace case, fuse, connectors, relays, and wires of auxiliary power outlet circuits.
5. Inspect, test, and repair or replace clock, connectors, and wires of clock circuits.
6. Diagnose the cause of unregulated, intermittent, or no operation of cruise control.
7. Inspect, test, adjust, and repair or replace regulator, servo, hoses, switches, relays,
electronic controller, speed sensors, connectors, and wires of cruise control circuits.
8. Diagnose the cause of false, intermittent, or no operation of anti-theft systems.
9. Inspect, test, and repair or replace components, controllers, switches, relays,
connectors, sensors, and wires of anti-theft system circuits.
10. Diagnose the causes(s) of the supplemental restraint/airbag warning light staying on
or ashing.
11. Disarm and enable the airbag system for vehicle service following manufacturers
recommended procedures.
12. Inspect, test, repair or replace the airbag(s), controller, sensors, connectors, ribbon
wire/clock spring, and wires of the airbag system circuit(s).
PAGE 41
SAMPLE QUESTIONS
ELECTRICAL/ELECTRONIC SYSTEMS (TEST A6)
QUESTIONS:
VOLTMETER
BATTERY
TERMINAL
IGNITION TERMINAL
IGNITION SWITCH
BATTERY
ALTERNATOR
1.
In the charging system shown above, the meter reading will show:
(A) charging output voltage.
(B) regulator operating voltage.
* (C) charging circuit voltage drop
(D) ignition switch voltage drop.
2.
The oil pressure light stays on whenever the engine is running. The oil pressure
has been checked and meets specs.
Technician A says that a ground in the circuit between the indicator light and
the pressure switch could be the cause.
Technician B says that an open in the pressure switch could be the cause.
Who is right?
* (A) A only
(C) Both A and B
(B) B only
(D) Neither A nor B
3.
The passenger side power window operates properly when using the passenger
side control switch, but the window will only operate in the DOWN position
when using the drivers side master control switch. Which of these could be the
cause?
(A) A pinched wire from the passenger side control switch to the window
motor
(B) An open wire to the drivers side window motor
(C) A grounded power wire to the power window circuit breaker
* (D) An open circuit in the drivers side master control switch
PAGE 42
C
D E
F G
B +
SWITCH FUSE
A
H
BLACK (-)
RED (+)
4.
The bulb in the circuit shown above does not light. To nd the actual voltage at
the bulb, the technician should touch the red (+) probe of the voltmeter to:
(A) point A and the black (-) probe to ground.
(B) ground and the black (-) probe to point G.
* (C) point G and the black (-) probe to ground.
(D) ground and the black (-) probe to point A.
5.
6.
A starter solenoid clicks but the starter does not crank the engine.
Technician A says that burned solenoid contacts could be the cause.
Technician B says that a poor battery cable connection could be the cause.
Who is right?
(A) A only
* (C) Both A and B
(B) B only
(D) Neither A nor B
PAGE 43
HORN
7.
HORN
BUTTON
BATTERY
The horns in the circuit shown above only blow when a jumper wire is
connected between terminals X and Y of the horn relay.
Technician A says that a bad horn relay could be the cause.
Technician B says that a ground in the circuit between the horn relay and the
horn button could be the cause.
Who is right?
* (A) A only
(C) Both A and B
(B) B only
(D) Neither A nor B
9.
The starter will not crank, and the solenoid does not click on a vehicle with
an automatic transmission. All of these could be the cause EXCEPT:
(A) a misadjusted neutral safety switch.
* (B) an open solenoid hold-in winding.
(C) an open circuit between the solenoid and the ignition switch.
(D) an open in the solenoid ground circuit.
PAGE 44
Content
Area
Questions
in Test
Total
50
Percentage
of Test
26%
20%
8%
38%
8%
100%
1. Identify system type and conduct performance test on the A/C system; determine
needed repairs.
2. Diagnose A/C system problems indicated by system pressures and/or temperature
readings; determine needed repairs.
3. Diagnose A/C system problems indicated by sight, sound, smell, and touch
procedures; determine needed repairs.
4. Leak test A/C system; determine needed repairs.
5. Identify A/C system refrigerant and existing charge amount.
6. Evacuate A/C system.
7. Inspect A/C system components for contamination.
8. Charge A/C system with refrigerant (liquid or vapor).
9. Identify A/C system lubricant type and capacity.
10. Inspect and replace passenger compartment (cabin air, pollen) lter.
11. Disarm and enable the airbag system for vehicle service following manufacturers
recommended procedures.
PAGE 45
1. Diagnose A/C system problems that cause the protection devices (pressure, thermal,
and electronic controls) to interrupt system operation; determine needed repairs.
2. Inspect, test, and replace A/C system pressure and thermal protection devices.
3. Inspect, adjust, and replace A/C compressor drive belts, pulleys and tensioners.
4. Inspect, test, service, and replace A/C compressor clutch components or assembly.
5. Identify required lubricant type; inspect and correct level in A/C compressor.
6. Inspect, test, service or replace A/C compressor.
7. Inspect, repair or replace A/C compressor mountings/fasteners.
Inspect, repair, or replace A/C system mufers, hoses, lines, lters, ttings, and seals.
Inspect A/C condenser for misdirected or restricted air ow.
Inspect, test, and replace A/C system condenser, mountings, and air seals.
Inspect and replace receiver/drier or accumulator/drier.
Inspect, test, and replace expansion valve(s).
Inspect and replace orice tube(s).
Inspect, test, clean, or replace evaporator(s).
Inspect, clean and repair evaporator housing, and water drain.
Inspect, test, and replace evaporator pressure/temperature control systems and devices.
Identify, inspect, and replace A/C system service valves (gauge connections) and
valve caps.
11. Inspect and replace A/C system high pressure relief device.
D. Operating Systems and Related Controls Diagnosis and Repair (19 questions)
1. Electrical (10 questions)
1. Diagnose the cause of failures in the electrical control system of heating, ventilating,
and A/C systems; determine needed repairs.
2. Inspect, test, repair, and replace A/C-heater blower motors, resistors, switches, relay/
modules, wiring, and protection devices.
PAGE 46
2. Vacuum/Mechanical (2 questions)
1. Diagnose the cause of failures in the vacuum and mechanical switches and controls
of the heating, ventilating, and A/C systems; determine needed repairs.
2. Inspect, test, service, or replace heating, ventilating, and A/C control panel assemblies.
3. Inspect, test, adjust, and replace heating, ventilating, and A/C control cables and linkages.
4. Inspect, test, and replace heating, ventilating, and A/C vacuum actuators
(diaphragms/motors) and hoses.
5. Identify, inspect, test, and replace heating, ventilating, and A/C vacuum reservoir,
check valve, and restrictors.
6. Inspect, test, adjust, repair, or replace heating, ventilating, and A/C ducts, doors, and
outlets (including dual/multi-zone systems).
PAGE 47
SAMPLE QUESTIONS
HEATING AND AIR CONDITIONING (TEST A7)
QUESTIONS:
1.
2.
A compressor clutch will not engage, but there is 14.2v and a good ground at
the clutch coil connector. Which of these could be the cause?
(A) A low refrigerant level
(B) A locked-up compressor
* (C) An incorrect air gap
(D) A bad pressure cycling switch
3.
4.
PAGE 48
To charge an A/C system while it is running, the refrigerant should be added to:
(A) the high side only.
* (B) the low side only.
(C) both the high and the low sides.
(D) either the high or the low side.
6.
7.
The technician measures 14.2 volts at the A/C clutch coil, but the A/C clutch
will not engage.
Technician A says that a bad clutch coil could be the cause.
Technician B says that a bad clutch coil ground could be the cause.
Who is right?
(A) A only
* (C) Both A and B
(B) B only
(D) Neither A nor B
The high side pressure in an A/C system is above specs. All of these could be
the cause EXCEPT:
(A) an overcharge of refrigerant.
(B) a restricted air ow across the condenser.
(C) a plugged expansion valve.
* (D) a broken compressor reed valve.
PAGE 49
Content
Area
Questions
in Test
A. General Diagnosis
B. Ignition System Diagnosis and Repair
C. Fuel, Air Induction and Exhaust Systems
Diagnosis and Repair
D. Emissions Control Systems Diagnosis
and Repair (Including OBD II)
1. Positive Crankcase Ventilation (1)
2. Exhaust Gas Recirculation (2)
3. Secondary Air Injection (AIR) and
Catalytic Converter (2)
4. Evaporative Emissions Controls (3)
E. Computerized Engine Controls Diagnosis
and Repair (Including OBD II)
Total
Percentage
of Test
12
8
24%
16%
18%
16%
13
26%
50
100%
1. Verify drivers complaint, perform visual inspection, and/or road test vehicle;
determine needed action.
2. Research applicable vehicle and service information, such as engine management
system operation, vehicle service history, service precautions, technical service
bulletins, and service campaigns/recalls.
3. Diagnose noises and/or vibration problems related to engine performance; determine
needed action.
4. Diagnose the cause of unusual exhaust color, odor, and sound; determine needed
action.
5. Perform engine manifold vacuum or pressure tests; determine needed action.
6. Perform cylinder power balance test; determine needed action.
7. Perform cylinder cranking compression test; determine needed action.
8. Perform cylinder leakage/leak-down test; determine needed action.
PAGE 50
1. Diagnose ignition system related problems such as no-starting, hard starting, engine
misre, poor driveability, spark knock, power loss, poor mileage, and emissions
problems; determine root cause; determine needed repairs.
2. Interpret ignition system related diagnostic trouble codes (DTCs); determine needed
repairs.
3. Inspect, test, repair, or replace ignition primary circuit wiring and components.
4. Inspect, test, service, repair or replace ignition system secondary circuit wiring and
components.
5. Inspect, test, and replace ignition coil(s).
6. Inspect, test, and replace ignition system sensors; adjust as necessary.
7. Inspect, test, and/or replace ignition control module (ICM)/powertrain/engine control
module (PCM/ECM); reprogram as needed.
C. Fuel, Air Induction, And Exhaust System Diagnosis And Repair (9 questions)
1. Diagnose fuel system related problems, including hot or cold no-starting, hard
starting, poor driveability, incorrect idle speed, poor idle, ooding, hesitation,
surging, engine misre, power loss, stalling, poor mileage, and emissions problems;
determine root cause; determine needed action.
2. Interpret fuel or induction system related diagnostic trouble codes (DTCs); analyze
fuel trim and other scan tool data; determine needed repairs.
3. Inspect fuel tank, ller neck, and gas cap; inspect and replace fuel lines, ttings, and
hoses; check fuel for contaminants and quality.
4. Inspect, test, and replace fuel pump(s) and/or fuel pump assembly; inspect, service,
and replace fuel lters.
PAGE 51
1. Test and diagnose driveability problems caused by the exhaust gas recirculation
(EGR) system.
2. Interpret exhaust gas recirculation (EGR) related scan tool data and diagnostic trouble
codes (DTCs); determine needed repairs.
3. Inspect, test, service, and replace components of the EGR system, including EGR
valve, tubing, passages, vacuum/pressure controls, lters, hoses, electrical/electronic
sensors, controls, solenoids and wiring of exhaust gas recirculation (EGR) systems.
1. Test and diagnose emissions or driveability problems caused by the secondary air
injection or catalytic converter systems.
2. Interpret secondary air injection system related scan tool data and diagnostic trouble
codes (DTCs); determine needed repairs.
3. Inspect, test, service, and replace mechanical components and electrical/electronically-operated components and circuits of secondary air injection systems.
4. Inspect catalytic converter. Interpret catalytic converter related diagnostic trouble
codes (DTCs); analyze related scan tool data to determine root cause of DTCs;
determine needed repairs.
PAGE 52
1. Retrieve and record diagnostic trouble codes (DTCs), OBD II monitor status and
freeze frame data.
2. Diagnose the causes of emissions or driveability problems with stored or active
diagnostic trouble codes (DTCs).
3. Diagnose the causes of emissions or driveability problems without diagnostic trouble
codes (DTCs).
4. Use a scan tool, digital multimeter (DMM), or digital storage oscilloscope (DSO) to
inspect or test computerized engine control system sensors, actuators, circuits, and
powertrain/engine control module (PCM/ECM); determine needed repairs.
5. Measure and interpret voltage, voltage drop, amperage, and resistance using digital
multimeter (DMM) readings.
6. Test, remove, inspect, clean, service, and repair or replace power and ground
distribution circuits and connections.
7. Remove and replace the powertrain/engine control module (PCM/ECM); reprogram
as needed.
8. Diagnose driveability and emissions problems resulting from failures of interrelated
systems (for example: cruise control, security alarms/theft deterrent, torque controls,
traction controls, torque management, A/C, non-OEM installed accessories).
9. Clear diagnostic trouble codes (DTCs), run all OBD II monitors, and verify the
repair.
PAGE 53
SAMPLE QUESTIONS
ENGINE PERFORMANCE (TEST A8)
QUESTIONS:
1.
2.
While the engine is running, a technician pulls the PCV valve out of the valve
cover and plugs the valve opening. There are no changes in engine operation.
Technician A says that the PCV valve could be stuck in the open position.
Technician B says that the hose between the intake manifold and the PCV
valve could be plugged.
Who is right?
(A) A only
(C) Both A and B
* (B) B only
(D) Neither A nor B
PAGE 54
140
5
COMPRESSION
SPECS
135
140
3.
After the compression readings shown above were taken, a wet compression
test was made. The second set of readings was almost the same as the rst.
Technician A says that a burned valve could cause these readings.
Technician B says that a broken piston ring could cause these readings.
Who is right?
* (A) A only
(C) Both A and B
(B) B only
(D) Neither A nor B
4.
5.
6.
PAGE 55
The technician nds no spark and no injector pulses on a vehicle that will not
start. The most likely cause is a failed:
(A) mass air ow sensor (MAF).
* (B) crankshaft position sensor (CKP).
(C) throttle position sensor (TPS).
(D) fuel pump module (FP).
8.
An engine with an electronic fuel injection (EFI) system has high fuel pressure
at idle. Which of these could be the cause?
* (A) Low manifold vacuum
(B) A leaking fuel pump check valve
(C) A plugged fuel injector
(D) High manifold vacuum
9.
PAGE 56
Content
Area
Questions
in Test*
A. Communications
26
1. Customer Relations (12)
2. Sales Skills (10)
3. Internal Relations (4)
B. Product Knowledge
21
1. Engine Systems (Includes Mechanical,
Cooling, Fuel,Ignition, Exhaust,
Emissions Control, and
Starting/Charging) (5)
2. Drive Train Systems (Includes Manual
Transmission/Transaxles, Automatic
Transmission/Transaxles and Drive
Train Components) (3)
3. Chassis Systems (Includes Brakes,
Suspension, Steering,
Wheels, and Tires) (3)
4. Body Systems (Includes Heating and
Air Conditioning
Electrical, Restraint, and Accessories) (3)
5. Services/Maintenance Intervals (3)
6. Warranty, Service Contracts, Service
Bulletins, and Campaigns/Recalls (2)
7. Vehicle Identication (2)
C. Shop Operations
3
Total
50
Percentage
of Test
52%
42%
6%
100%
PAGE 57
PAGE 58
(Includes Body Components, Glass, Heating and Air Conditioning, Electrical, Restraint,
and Accessories)
1. Identify major components and location.
2. Identify component function.
3. Identify related items.
PAGE 59
SAMPLE QUESTIONS
AUTOMOBILE SERVICE CONSULTANT (TEST C1)
QUESTIONS:
1.
A customer requests that the timing be adjusted on their vehicle. The service
consultant should:
(A) explain that ignition timing may not be adjustable
* (B) ask the customer about their vehicle symptoms
(C) quote a price for the request
(D) suggest new spark plugs with the service.
2.
A customer comes in for a 30,000 mile service. While completing the service,
the technician notes that the vehicle will soon need the front brake pads replaced. Which of these is the best way to address this need with the customer?
(A) Note the technicians comments on the customers repair order.
(B) Input the technicians comments in the dealerships database for review at
the next service
* (C) Call the customer and offer to complete the repair explaining why it is
needed.
(D) Address the need when the customer arrives to pick up their vehicle.
3.
4.
PAGE 60
Service Consultant A says that maintenance schedules are most likely found
in the extended warranty contract.
Service Consultant B says that maintenance schedules are based on time
and mileage.
Who is right?
(A) A only
* (B) B only
(C) Both A and B
(D) Neither A nor B
6.
PAGE 61
Content
Area
Questions
in Test
Total
Percentage
of Test
4
7
7
7.3%
12.7%
12.7%
9
18
10
16.4%
32.7%
18.2%
55
100%
Note: All CNG vehicle testing, service, and repair should be performed using vehicle
and component manufacturers guidelines and current NFPA 52 and/or local safety
standards.
1. Inspect vehicle for tness (weight, mileage, applicable emissions standards, and
safety standards).
2. Analyze engine performance; determine needed repairs.
3. Verify appropriate size, weight and capacity of compressed natural gas cylinder(s).
4. Inspect for proper location and mounting of compressed natural gas cylinders and
fuel system components.
5. Inspect for location and condition of venting system(s).
1. Visually inspect fuel storage cylinders and system components prior to installation.
2. Install fuel storage system; secure with recommended brackets, isolators,
reinforcements, and fasteners.
3. Install regulator assembly(ies) and coolant lines as required.
4. Install underhood fuel delivery system components.
5. Install and connect system wiring.
6. Install electrical and electronic components.
PAGE 62
Check for low and high-pressure natural gas leaks; repair as needed.
Pressurize cylinders with natural gas.
Check for coolant leaks; repair as needed.
Check venting system sealing integrity as required.
Note: The following tasks apply to both bi-fuel and dedicated CNG vehicles.
1. Interpret and verify operational complaint; determine needed repair.
2. Visually inspect gaseous fuel system components; determine needed repairs.
3. Retrieve and interpret Diagnostic Trouble Codes (DTC) through the use of
recommended PC based software, DMM, and/or scan tool.
4. Diagnose driveability and emissions problems related to the ignition system;
determine needed repairs.
5. Diagnose driveability and emissions problems related to fuel injection, carburetion,
air induction, and exhaust systems; determine needed repairs.
6. Diagnose driveability and emissions problems related to computerized and electronic
engine controls; determine needed repairs.
7. Check vacuum/electrical/electronic component operation; repair or replace as needed.
8. Check gaseous fuel delivery system pressures, component operation; repair or replace
as needed.
9. Remove and/or replace fuel lines, manual and electrical valves, ttings, and pressure
relief devices.
10. De-fuel system.
11. Inspect, replace and/or service fuel system(s) lters as required.
PAGE 63
PAGE 64
SAMPLE QUESTIONS
LIGHT VEHICLE COMPRESSED NATURAL GAS (TEST F1)
QUESTIONS:
1.
2.
3.
With a bi-fuel vehicle running on CNG, the technician should set base ignition
timing at:
* (A) OEM specications.
(C) 4O retarded.
(B) 2O retarded.
(D) 10O advanced.
4.
Which of these should be used to check the fuel line connections after
a compressed natural gas conversion?
(A) Nitrogen
* (C) Non-ammonia soap
(B) Propane
(D) Carbon dioxide
5.
PAGE 65
When running at idle speed, a NGV has a buzzing noise under the hood.
The noise stops when the engine RPM is increased. Which of these could
be the cause?
(A) Natural gas entering the engine
* (B) A rst stage regulator pressure drop
(C) The vacuum switch on/off controller
(D) The automatic fuel selector switch
7.
A dedicated CNG vehicle has a no start condition. All of these could be the
cause EXCEPT:
(A) no ignition source.
* (B) recurved timing.
(C) no fuel pressure.
(D) low battery voltage.
9.
10. A hot restart failure on compressed natural gas vehicles could be caused by all
of these EXCEPT:
* (A) vapor lock.
(B) a bad ignition coil.
(C) a faulty dual curve ignition unit.
(D) a failure in the primer system.
PAGE 66
Content
Area
A. Exhaust System Inspection and Repair
1. Inspection (6)
2. Repair (5)
B. Emissions Systems Diagnosis
C. Exhaust System Fabrication
1. Pipe Bending (3)
2. Welding and Cutting (3)
D. Exhaust System Installation
E. Exhaust System Repair Regulations
Total
Questions
in Test
Percentage
of Test
11
28%
8
6
20%
15%
8
7
20%
18%
40
100%
1. Inspect all exhaust system components for noises, rattles, missing parts, conguration, and routing by visual, audible, and thump testing; determine needed repair.
2. Inspect exhaust system for leaks, restrictions, and overheating by visual, audible,
back pressure, vacuum, and temperature testing; determine needed repair.
3. Inspect exhaust subsystems [air injection reactor (AIR), exhaust gas recirculation
(EGR), oxygen sensor(s) (O2S/HO2S), heat riser/early fuel evaporation (EFE),
turbochargers] and mounting hardware; determine needed repair.
4. Visually inspect exhaust system for evidence of tampering (missing/modied
and/or improperly installed components); determine needed repair.
5. Inspect exhaust system electrical components; determine needed repair.
6. Inspect engine/transmission mount condition and alignment; determine needed repair.
2. Repair (5 questions)
1.
2.
3.
4.
PAGE 67
PAGE 68
Note: Federal EPA law establishes minimum compliance requirements for emission
systems repair. States and local municipalities may institute requirements that
exceed the Federal EPA requirements. Knowledge of the Federal EPA requirements
will be addressed in the following tasks.
1. Comply with warranty and diagnostic requirements regarding permissible catalytic
converter installations.
2. Comply with requirements regarding prohibited catalytic converter installations.
3. Comply with requirements regarding record keeping.
4. Comply with requirements regarding catalytic converter replacement, location,
and type.
5. Comply with requirements regarding replacement of air injection reactor (AIR),
exhaust gas recirculations (EGR), oxygen sensor (O2S/HO2S), heat riser
[early fuel evaporation (EFE)], and turbocharger systems.
6. Comply with requirements regarding exhaust system conguration.
PAGE 69
SAMPLE QUESTIONS
EXHAUST SYSTEMS (TEST X1)
QUESTIONS:
1.
Which of these will most likely cause an exhaust manifold gasket to fail?
(A) A bad AIR pump
(C) An inoperative converter
* (B) A restricted exhaust system
(D) A bad EGR valve
2.
3.
4.
To t a 21/4 (57 mm) diameter pipe to t over another 21/4 (57 mm) diameter
pipe, a technician should expand the pipe to:
(A) 2 3/8 (60 mm) OD.
(B) 2 1/8 (54 mm) OD.
(C) 2 1/2 (64 mm) ID.
* (D) 2 1/4 (57 mm) ID.
5.
PAGE 70
Technician A says that a broken transmission mount could cause the exhaust
system to become misaligned.
Technician B says that a broken engine mount could cause the exhaust system
to become misaligned.
Who is right?
(A) A only
* (C) Both A and B
(B) B only
(D) Neither A nor B
7.
8.
The ex pipe, located between the exhaust manifold and the catalytic
converter, is broken. A ex pipe should be used as a replacement because it:
(A) strengthens the exhaust systems.
(B) quiets the exhaust system.
(C) helps to heat the converter.
* (D) allows for engine movement.
PAGE 71
INDUSTRY TRAINING
The following sources of information provide comprehensive listings of training resources
available to working technicians:
Delmars Automotive Catalog
Delmar Learning
5 Maxwell Drive
Clifton Park, NY 12065
1-800-842-3636
www.autoed.com
www.delmarlearning.com
Motor Age Training for Certication
131 West First Street
Duluth, MN 55802
800-240-1968
www.motorage.com
In Canada
Thomson Learning Nelson Canada
1120 Birchmount Road
Scarborough, Ontario M1K 5G4
1-800-268-222
E-mail: inquire@nelson.com
Spanish Language Training Resources
For a listing of training providers who offer
training, or training materials in Spanish
go to www.ase.com; once there, enter the
Service Professionals area and click on
Spanish Language Training Resources.
MD Publications
Undercar Digest, July Issue
Transmission Digest, September Issue
P.O. Box 2210
Springeld, MO 65801
1-800-274-7890
Motor Source Guide
Hearst Business Publishing, Inc.
645 Stewart Ave.
Garden City, NY 11530
www.motor.com
Fleet Equipment, April Issue
P.O. Box 7605
Mt. Prospect, IL 60056-7605
www.truklink.com
PAGE 72
INDUSTRY TRAINING
3M Automotive Aftermarket Division
Attn: Training Manager
3M Center Bldg 223-6N-01
St. Paul, MN 55144-1000
(651) 737-0141
www.3m.com/automotive
PAGE 73
INDUSTRY TRAINING
EAST Training Inc.
2 Coleman Court
Southhampton, NJ 08088
(888) 979-9920
www.easttraining.com
Federal Mogul Technical
Education Centers
6565 Wells Avenue
St. Louis, MO 63133
(888) 771-6005
www.federal-mogul.com
* General Motors Service
Technical College
1919 Technology Drive, Bldg H
Troy, MI 48083
(888) 748-2687
www.gmstc.com
I-CAR (Inter-Industry Conference
on Auto Collision Repair)
5125 Trillium Blvd.
Hoffman Estates, IL 60192
(800) 422-7872
www.i-car.com
* International Truck and
Engine Corporation
Dealer Education 4th Floor
4201 Wineld Rd
Warrenville, IL 60555
(800) 365-0088
Jiffy Lube International
700 Milam
Houston, TX 77002
www.jiffylube.com
Lew Kinney and Associates
Welding Training
P.O. Box 511
Centerburg, OH 43011
(740) 625-6342 FAX: (740) 625-WELD
www.lewkinney.com
PAGE 74
INDUSTRY TRAINING
Raytheon Professional Services L.L.C.
1919 Technology Drive
Troy, MI 48083
(248) 837-6554
lkennedy1@raytheon.com
Contact: Lisa Kennedy
Sherwin-Williams Automotive
Finishes Corp.
Warrensville Campus
4440 Warrensville Center Road
Warrensville Heights, OH 44128-2837
(630) 887-7516 x 228
www.sherwin-automotive.com
Snap-on Training Solutions
420 Barclay Blvd.
Lincolnshire, IL 60069
(847) 478-7037
www.snapontraining.com
COPYRIGHT 2008 by
National Institute for
AUTOMOTIVE SERVICE EXCELLENCE
All rights reserved
ASE AUTOMOBILE STUDY GUIDE
PAGE 75
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Telephone Number ______________________
Please send _____ copies of ASEs Registration Booklet
including test registration forms.
Ive checked () appropriate box.
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Use this form to request Registration Booklets. Print information,
clip along dotted line at right and mail entire coupon back to:
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Telephone: 703-669-6600 (FAX: 703-669-6123)
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