Acer Veriton N260, N260G - ServiceMan
Acer Veriton N260, N260G - ServiceMan
Acer Veriton N260, N260G - ServiceMan
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for more
information please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on vHornet Veriton N260/N260G
Service Guide.
Date
Chapter
Updates
II
Copyright
Copyright 2007 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or
fitness for any particular purpose. Any Acer Incorporated software described in this manual
is sold or licensed "as is". Should the programs prove defective following their purchase,
the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of
all necessary servicing, repair, and any incidental or consequential damages resulting from
any defect in the software.
III
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTE
WARNING
CAUTION
IV
Preface
Before using this information and the product it supports, please read the following general
information.
1. This Service Guide provides you with all technical information relating to the BASIC
CONFIGURATION decided for Acer's "global" product offering. To better fit local
market requirements and enhance product competitiveness, your regional office MAY
have decided to extend the functionality of a machine (e.g. add-on card, modem, or
extra memory capability). These LOCALIZED FEATURES will NOT be covered in this
generic service guide. In such cases, please contact your regional offices or the
responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most
up-to-date information available on your regional web or channel. If, for whatever
reason, a part number change is made, it will not be noted in the printed Service Guide.
For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts
for repair and service of customer machines.
Chapter 4 Troubleshooting 44
Chapter 5 Jumper and Connector Information 65
Jumper
Setting....65
VI
Chapter 1
System Specifications
Features
Operating System
Microsoft Windows Vista Business SP1
Microsoft Windows XP Professional SP3
Microsoft Windows XP Home Nettop Edition SP3
Microsoft Windows 7
Linux x-Window mode
Free DOS
Processor
Processor Type:
Intel N280
Chipset
PCB
185mm*161mm (Proprietary)
Memory
Support single channel 64 bit mode with maximum memory size up to 2GB
DIMM Slot: 2
SATA
Slot Quantity: 1
Audio
Connectors support:
Audio jacks color coding: should meet Microsoft Windows Logo Program Device
Requirements: Audio-0002
Wireless LAN
USB
Ports Quantity: 6
USB 2.0/1.1
BIOS
Size: 8Mb
Note:
Boot ROM should be included (PXE function should be built in with default and
RPL function is optional by service BIOS)
1 D-Sub post
On-board connectors
1 SATA connectors
1 on board buzzer
Adapter
Small DC jack
D-sub interface
HDMI Interface
Dimension(including foot-stand):191.86*36*202.33(mm)
Weight: 1kg
M/B Placement
Block Diagram
Label
Description
Microphone jack
Earphone jack
Card Reader
Acer Logo
Power Button
USB port
Label Description
1
Mouse/KB Port
LAN connector
HDMI connector
D-sub connector
DC-in Jack
Specification
Type
Socket
None
FSB
667
BIOS
Item
Specification
BIOS version
P01-A0
SPI Flash
Support protocol
SMBIOS(DMI)2.4/DMI2.0
YES
YES
Hotkey
Del
Function
Enter BIOS Setup Utility
Description
Press while the system is booting to
enter BIOS Setup Utility.
Item
Specification
North Bridge
Intel GN40
South Bridge
ICH9-M
APG controller
Intel GN40
Audio controller
LAN controller
Marvell 8071
HDD controller
Intel GN40
Memory Combinations
Slot
Memory
Total Memory
Slot 1
512MB, 1GB
512MB ~1GB
Slot 2
512MB, 1GB
512MB ~1GB
512MB ~2GB
System Memory
Item
Specification
2 slot
512MB /1GB
DDR2
DDR2 667MHz
1.8V
Yes
No
10
Audio Interface
Item
Specification
Audio controller
ICH9-M
ALC662-VC
Audio channel
codec 7.1
Mono or stereo
Stereo
Compatibility
Music synthesizer
Sampling rate
48 KHz (max.)
Yes
Microphone jack
Supported
Headphone jack
Supported
11
SATA Interface
Item
Specification
SATA controller
ICH9-M
PCI bus
SATA X 1
YES
USB Port
Item
Specification
Universal HCI
USB 2.0/1.1
USB Class
12
Environmental Requirements
Item
Specification
Temperature
Operating
+5C ~ +35C
Non-operating
Humidity
Operating
15% to 80% RH
Non-operating
10% to 90% RH
Vibration
Operating (unpacked)
13
Power Management
Devices
S1
S3
S4
S5
Power Button
USB
N/A
N/A
PME
Disabled
Disabled
Disabled
Disabled
RCT
Disabled
Disabled
Disabled
Disabled
WOR
Disabled
Disabled
Disabled
Disabled
Keyboard/Mouse
14
Suspend Mode
ACPI
Chapter 2
System Utilities
The manufacturer or the dealer already configures most systems. There is no
need to run Setup when starting the computer unless you get a Run Setup
message.
The Setup program loads configuration values into the battery-backed nonvolatile
memory called CMOS RAM.
This memory area is not part of the system RAM.
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In
this case, the system cannot retain configuration values in CMOS.
Before you run Setup, make sure that you have saved all open files. The system reboots
immediately after you exit Setup.
16
Entering Setup
Power on the computer and the system will start POST (Power On Self Test) process.
When the message of Press DEL to enter SETUP appears on the screen, press the key
of [Delete] to enter the setup menu.
NOTE: If the message disappears before you respond and you still wish to enter
Setup, restart the system by turning it OFF and On. You may also restart the
system by simultaneously pressing [Ctrl+ Alt+ Delete].
The Setup Utility main menu then appears:
PC Health Status
Frequency/VoltageControl
Integrated Peripherals
+/-/: Value
F10: Save
ESC: Exit
17
Description
Production Information
Integrated Peripherals
PC Health Status
Frequency/Voltage Control
18
Product Information
The screen below appears if you select Product Information from the main menu: The
Product Information menu contains general data about the system, such as the product
name, serial number, BIOS version, etc. This information is necessary for
troubleshooting (maybe required when asking for technical support).
Item Help
+/-/: Value
Description
Processor Type
Processor Speed
System Memory
Product Name
Product Name
19
Item Help
[Wed 03/25/2009]
Time
[11:54:33]
8AHCI Port1
[Hard Disk]
Halt on
A field .
+/-/: Value
F10: Save
ESC: Exit
20
Description
Options
System Date
System Time
Halt On
All Errors
No Errors
All, But Keyboard
All, But Diskette
All, But Disk/Key
21
Advanced Setup
The following screen shows the Advanced Setup:
CMOS Setup Utility Copyright (c) 1985-2009,American Megatrends, Inc.
Advanced BIOS Features
Quick Boot
Enabled
Quiet Boot
Enabled
1st Boot Device
[HDD:P0-Hitachi HTS]
2nd Boot Device
[USB:HL-DT-ST RW/DV]
3rd Boot Device
[USB:Ut163 USB2F las]
4th Boot Device
[LAN]
Hard Disk Priority
[Press Enter]
Removable Device Priority [Press Enter]
Optical Disk Drive Priority [Press Enter]
Boot up Num-Lock
On
Disabled
Disabled
KLIJ: Move
Enter: Select
+/-/: Value
Item Help
F10: Save
ESC: Exit
22
Description
Options
Quick Boot
1 st Boot Device
Boot up Num-Lock
On,Off
[Enabled],
[Disabled]
[Enabled],
[Disabled]
23
Enabled
Enabled
32MB
DVMT
256MB
Item Help
+/-/: Value
Description
Intel XD Bit
Video Memory
Size
DVMT/Fixed
Memory Size
Options
Disabled/Enabled
24
Integrated Peripherals
KLIJ: Move
[Enabled]
[AHCI]
[Enabled]
[Enabled]
[Auto]
[Enabled]
[Enabled]
[Disabled]
Enter: Select
Item Help
Options
Enabled
Disabled
+/-/: Value
F10: Save
ESC: Exit
Description
Options
AHCI Disabled /
AHCI
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
25
Power Management
The Power Management menu lets you configure your system to most effectively save
energy while operating in a manner consistent with your own style of computer use. The
following screen shows the Power Management parameters and their default settings:
CMOS Setup Utility Copyright (c) 1985-2009,American Megatrends, Inc
Power Management Setup
ACPI Aware O/S
ACPI Suspend Mode
Power On by RTC Alarm
Power On By Onboard LAN
Wake Up by PS/2 KB//Mouse
Wake Up by USB KB//Mouse
Restore On AC Power Loss
[Yes]
[S3 (STR)]
[Disabled]
[Disabled]
[Enabled]
[Enabled]
[Last State]
Item Help
Yes/ No
ACPI support for
Operating System.
+/-/: Value
F10: Save
ESC: Exit
Description
Control wake up event for
S1/S3/S4/S5
Options
No/Yes
S1(POS)/S3 (STR)
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
Disabled/Enabled
26
PC Health Status
CMOS Setup Utility Copyright (c) 1985-2009,American Megatrends, Inc.
PC Health Status
CPU Temperature (PECI Mode)
System Temperature
: 54/129
: 51/123
2500 RPM
CPU Core
+1.05V
+3.30V
+5.00V
5VSB
1.040V
1.072V
3.344V
5.107V
5.107V
VBAT
3.168V
[Disabled]
[Disabled]
Smart Fan
[Enabled]
Item Help
+/-/: Value
Description
Options
CPU/System Temperature
Disabled/Enabled
System Shutdown
Temperature
Disabled/Enabled
Smart FAN
27
Frequency/Voltage Control
Enabled
Item Help
Enabled
Disabled
+/-/: Value
Parameter
Spread Spectrum
Description
Always auto detect Spread
Spectrum
Options
Disabled/Enabled
28
: Not installed
: Not Installed
Not Installed
[Press Enter]
[Press Enter]
[Enabled]
Item Help
+/-/: Value
Parameter
Change Supervisor
Password
Description
Options
29
Product Information
PC Health Status
Frequency/Voltage Control
[OK]
+/-/: Value
Parameter
Description
Load Default
Settings
Select the field loads the factory defaults for BIOS and
Chipset Features, which the system automatically
detects. This option opens a dialog box that lets you
install optimized defaults for all appropriate items in the
Setup Utility.
Options
30
Product Information
PC Health Status
Frequency/Voltage Control
[Cancal]
Exit Without Saving
+/-/: Value
Parameter
Description
Options
31
Product Information
PC Health Status
Frequency/Voltage Control
Integrated Peripherals
Power Management Setup
[OK]
Parameter
+/-/: Value
Description
Options
32
Chapter 3
Machine Disassembly and Replacement
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge.
Wire cutter.
Phillips screwdriver (may require different size).
NOTE: The screws for the different components vary in size. During the disassembly
process, group the screws with the corresponding components to avoid mismatches
when putting back the components.
33
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the
following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system
34
Disassembly Procedure
This section tells you how to disassemble the system when you need to perform
system service. Please also refer to the disassembly video, if available.
CAUTION: Before you proceed, make sure you have turned off the system and all
peripherals connected to it.
Process:
1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.
36
37
38
Process:
1. Release the three screws and fan cable.
2. Remove CPU fan.
39
40
41
Remove M/B
Process:
1. Release the four screws.
2. Remove M/B.
Remove HDD
Process:
1. Release four screws.
2. Remove HDD.
42
Remove memory
Process:
1. Remove Memory from SODIMM.
2. Remove the second Memory from SODIMM2 (Optional by SKU).
43
Chapter 4
Troubleshooting
Please refer to generic troubleshooting guide for troubleshooting information relating to following topics:
Undetermined Problems
44
Description
Early chipset initialization is done.
keyboard controller.
D1
NMI is disabled.
D0
D2
Verify that
If memory sizing module not executed, start memory refresh and do memory sizing in
Bootblock code.
Re-enable CACHE.
mode is enabled.
D4
Set stack.
D5
Bootblock code is copied from ROM to lower system memory and control is given to it.
BIOS
Both key sequence and OEM specific method is checked to determine if BIOS recovery is
forced.
See Bootblock
to system memory and control is given to it. Determine whether to execute serial flash.
D8
D9
Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing
SMRAM.
DA
OEM memory detection/configuration error. This range is reserved for chipset vendors &
EC-EE
system manufacturers. The error associated with this value may be different from one platform
to the next.
Description
Initialize the floppy controller in the super I/O.
controller is initialized.
DMA
L1 cache is enabled.
E9
EA
EB
EF
F0
F1
F2
Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
F3
F5
Disable L1 cache.
FA
Check the validity of the recovery file configuration to the current configuration of the flash
part.
FB
Make flash write enabled through chipset and OEM specific method.
Verify that the found flash part size equals the recovery file size.
F4
The recovery file size does not equal the found flash part size.
FC
FD
FF
Disable ATAPI
Restore CPUID value back into register. Give control to F000 ROM at F000:FFF0h.
Description
Disable NMI, Parity, video for EGA, and DMA controllers.
data area.
Initialized CMOS
04
Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK.
Verify CMOS checksum manually by reading storage area.
Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table.
06
08
command byte is being done after Auto detection of KB/MS using AMI KB-5.
C0
C1
C2
C5
C6
C7
0A
0B
0C
0E
Traps the INT09h vector, so that the POST INT09h handler gets control for IRQ1.
Uncompress all available language, BIOS logo, and Silent logo modules.
13
24
Uncompress and initialize any platform specific BIOS modules. GPNV is initialized at this
checkpoint.
30
2A
2C
Detects and initializes the video adapter installed in the system that
31
33
37
Displaying sign-on message, CPU information, setup key message, and any OEM specific
information.
38
more information.
39
3A
3B
Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory
test.
3C
40
Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, etc.)
successfully installed in the system and update the BDA, EBDAetc.
50
Programming the memory hole or any kind of implementation that needs an adjustment in
system RAM size if needed.
52
75
78
7A
7C
84
85
Display errors to the user and gets the user response for error.
87
8C
8D
8E
90
A0
A1
A2
A4
A7
A9
AA
AB
AC
B1
00
48
61-70
OEM POST Error. This range is reserved for chipset vendors & system manufacturers. The error
associated with this value may be different from one platform to the next.
Description
Initialize different buses and perform the following functions: Reset, Detect, and Disable
(function 0); Static Device Initialization (function 1); Boot Output Device Initialization (function
2).
Function 0 disables all device nodes, PCI devices, and PnP ISA cards.
bus numbers.
Function 1 initializes all static devices that include manual configured onboard
peripherals, memory and I/O decode windows in PCI-PCI bridges, and noncompliant PCI
devices.
Initialize different buses and perform the following functions: Boot Input Device Initialization
(function 3); IPL Device Initialization (function 4); General Device Initialization (function 5).
Function 3 searches for and configures PCI input devices and detects if system has standard
keyboard controller.
Function 4 searches for and configures all PnP and PCI boot devices.
Function 5 configures all onboard peripherals that are set to an automatic configuration and
configures all remaining PnP and PCI devices.
Description
AC
First ASL check point. Indicates the system is running in ACPI mode.
AA
04, 05
10, 20, 30,
40, 50
49
Memory
Gate20 Error
The BIOS is unable to properly control the motherboards Gate A20 function,
which controls access of memory over 1 MB. This may indicate a problem
with the motherboard.
Multi-Bit ECC
This message will only occur on systems using ECC enabled memory
modules. ECC memory has the ability to correct single-bit errors that may
occur from faulty memory modules
A multiple bit corruption of memory has occurred, and the ECC memory
algorithm cannot correct it. This may indicate a defective memory module.
Parity Error
Fatal Memory Parity Error. System halts after displaying this message.
RAM R/W
test failed
This message is displayed by the AMIBIOS8 when the RAM read/write test
fails.
CMOS
Memory Size
Wrong
The base memory (memory below 1MB) size that is reported in the CMOS
(offset 15h) mismatches with the actual size detected. This condition may
occur when the hole is set at 512K base memory or when CMOS is
corrupted.
50
Boot
Message Displayed
Description
This is a generic message indicating the BIOS could not boot from a
particular device. This message is usually followed by other
information concerning the device.
The BIOS was unable to access the drive because it indicated it was
not ready for data transfer. This is often reported by drives when no
media is present.
A: Drive Error
The BIOS attempted to configure the A: drive during POST, but was
unable to properly configure the device. This may be due to a bad
cable or faulty diskette drive.
B: Drive Error
The BIOS attempted to configure the B: drive during POST, but was
unable to properly configure the device. This may be due to a bad
cable or faulty diskette drive.
The BIOS attempted to boot from the A: drive, but could not find a
proper boot diskette.
NO ROM BASIC
Storage Device
Message
Displayed
Description
Primary Master
Hard Disk Error
Primary Slave
Hard Disk Error
Secondary Master The IDE/ATAPI device configured as Secondary Master could not be
Hard Disk Error
properly initialized by the BIOS. This message is typically displayed
when the BIOS is trying to detect and configure IDE/ATAPI devices in
51
POST.
Secondary Slave
Hard Disk Error
Primary Master
Drive - ATAPI
Incompatible
Primary Slave
Drive - ATAPI
Incompatible
Secondary Master The IDE/ATAPI device configured as Secondary Master failed an ATAPI
Drive - ATAPI
compatibility test. This message is typically displayed when the BIOS is
Incompatible
trying to detect and configure IDE/ATAPI devices in POST.
Secondary Slave
Drive - ATAPI
Incompatible
ATAPI
Incompatible
S.M.A.R.T.
Capable but
Command Failed
The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the
command transaction failed.
This message can be reported by an ATAPI device using the S.M.A.R.T.
error reporting standard. S.M.A.R.T. failure messages may indicate the
need to replace the hard disk.
S.M.A.R.T.
Command Failed
The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the
command transaction failed.
This message can be reported by an ATAPI device using the S.M.A.R.T.
error reporting standard. S.M.A.R.T. failure messages may indicate the
need to replace the hard disk.
S.M.A.R.T. Status
BAD, Backup and
Replace
S.M.A.R.T.
Capable and
Status BAD
Virus Related
Message
Displayed
Description
BootSector
Write !!
The BIOS has detected software attempting to write to a drives boot sector.
This is flagged as possible virus activity. This message will only be displayed
if Virus Detection is enabled in AMIBIOS setup.
VIRUS:
Continue
(Y/N)?
If the BIOS detects possible virus activity, it will prompt the user. This
message will only be displayed if Virus Detection is enabled in AMIBIOS
setup.
System Configuration
Message Displayed
Description
DMA-1 Error
DMA-2 Error
POST error while trying to initialize the DMA controller. This is a fatal
error, often indication a problem with system hardware.
Checking
NVRAM..Update
Failed
BIOS could not write to the NVRAM block. This message appears
when the FLASH part is write-protected or if there is no FLASH part
(System uses a PROM or EPROM).
Microcode Error
BIOS could not find or load the CPU Microcode Update to the CPU.
This message only applies to INTEL CPUs. The message is most
likely to appear when a brand new CPU is installed in a motherboard
with an outdated BIOS. In this case, the BIOS must be updated to
include the Microcode Update for the new CPU.
NVRAM Checksum
Bad, NVRAM
Cleared
Resource Conflict
More than one system device is trying to use the same non-shareable
resources (Memory or I/O).
NVRAM Ignored
The NVRAM data used to store PlugnPlay (PnP) data was not used
for system configuration in POST.
NVRAM Bad
The NVRAM data used to store PlugnPlay (PnP) data was not used
for system configuration in POST due to a data error.
Static Resource
Conflict
Two or more Static Devices are trying to use the same resource
space (usually Memory or I/O).
This
PCI IRQ routing table BIOS POST (DIM code) found a PCI device in the system but was
error
unable to figure out how to route an IRQ to the device. Usually this
error is causing by an incomplete description of the PCI Interrupt
Routing of the system.
Timer Error
BIOS POST found that the refresh timer hardware failed to pass the
Refresh Retrace Test.
Interrupt Controller-1
error
BIOS POST could not initialize the Master Interrupt Controller. This
may indicate a problem with system hardware.
Interrupt Controller-2
BIOS POST could not initialize the Slave Interrupt Controller. This
55
error
CMOS
Message
Displayed
CMOS
Date/Time Not
Set
Description
The CMOS Date and/or Time are invalid. This error can be resolved by
readjusting the system time in AMIBIOS Setup.
CMOS Battery CMOS Battery is low. This message usually indicates that the CMOS
Low
battery needs to be replaced. It could also appear when the user
intentionally discharges the CMOS battery.
CMOS
Settings
Wrong
CMOS settings are invalid. This error can be resolved by using AMIBIOS
Setup.
CMOS
Checksum
Bad
CMOS contents failed the Checksum check. Indicates that the CMOS data
has been changed by a program other than the BIOS or that the CMOS is
not retaining its data due to malfunction. This error can typically be resolved
by using AMIBIOS Setup.
Miscellaneous
Message Displayed
Description
Keyboard Error
PS2 Mouse support is enabled in the BIOS setup but the device
is not detected.
Keyboard/Interface Error
Unlock Keyboard
System Halted
<INS> Pressed
The password entered does not match the password set in the
setup. This condition may occur for both Supervisor and User
56
password verification.
Unknown BIOS error. Error
code = 004Ah
Description
Warning! Unsupported USB This message is displayed when a non-bootable USB device is
device found and disabled! enumerated and disabled by the BIOS.
Warning! Port 60h/64h
This message is displayed to indicate that port 60h/64h
emulation is not supported
emulation mode cannot be enabled for this USB host
by this USB Host Controller! controller. This condition occurs if USB KBC emulation option
is set for non-SMI mode.
Warning! EHCI controller
disabled. It requires 64bit
data support in the BIOS.
Description
This message is displayed when the size of the
SMBIOS data exceeds the available SMBIOS runtime
storage size
Description
This message is displayed when
the power requirements of the
board do not match the power
requirement of the CPU.
57
Description
Insufficient Runtime space for MPS data! This message is displayed when there is not
System may operate in PIC or Non-MPS enough space in the 0F000h runtime area for
mode.
creating MPS table.
58
Error Symptom
Action/FRU
Processor / Processor Fan
NOTE: Normally, the processor fan should be operative, and the processor clock setting should be
exactly set to match its speed requirement before diagnosing any processor problems.
Processor fan does not run but power
supply fan runs.
1.Processor.
2.Main board.
Main board and Memory
NOTE: Ensure the memory modules are installed properly and the contact leads are clean before
diagnosing any system problems.
Memory test failed.
1.See "Memory"
2.Main board
Diskette Drive
NOTE: Ensure the diskette drive is auto-setting in BIOS Setup and its read/write head is clean
59
before diagnosing any diskette drive problems.(If only one drive is installed, please make sure the
drive is connected to master connector or the drive is set to master.)
Media and drive are mismatched.
1.Diskette.
2.Diskette drive cable.
3.Diskette drive.
4.Main board
1.Diskette
2.Diskette drive connection/cable
3.Diskette drive
4.Main board
1.Diskette
2.Diskette drive
3.Diskette drive cable
4.Main board
Hard Disk Drive
NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly
before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the
drive is connected to master connector or the drive is set to master.)
Hard disk drive test failed.
CD/DVD-ROM Drive
NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set
correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED doesn't come
on but works normally.
1.CD/DVD-ROM drive
Real-Time Clock
Error Symptom
Action/FRU
3.Main board.
Audio
Audio software program invokes but no
sound comes from speakers.
1.Speaker power/connection/cable.
Modem
Display problem:
- Incorrect colors
No high intensity
Missing, broken, or incorrect characters
Blank monitor (dark)
Blank monitor (bright)
Distorted image
Unreadable monitor
Error Symptom
Action/FRU
1.Monitor"
2.Load default settings (if screen is readable).
3.Main board
Parallel/Serial Ports
Execute Load BIOS Default Settings in BIOS Setup to confirm ports presence before diagnosing
any parallel/serial ports problems.
Serial or parallel port loop-back test
failed.
Printing failed.
Printer problems.
1.Keyboard
Power Supply
Action/FRU
1.Undetermined Problems
63
Undetermined Problems
If an error message is present, go to POST Error Messages List on page 85. If you did not
receive any messages, if the symptom is listed in or Error Symptoms List on page 87. If you still
cannot solve the problem, continue with this check:
1. Check the power supply voltage. If the voltage are correct continue with the following steps:
2. Power off the system unit.
3. Perform the following checks, one by one, until you have isolated the problem FRU.
4. Load default settings in setup.
5. Check all main board jumper positions and switch settings.
6. Check all adapter card jumper positions.
7. Check all device jumper positions.
8. Check all cables and connectors for proper installation.
9. If the jumpers, switches and voltage settings are correct, remove or disconnect the following,
one at a time:
10. Non-Acer devices
External devices
Any adapter card (modem card, LAN card or video card, if installed)
CD/DVD-ROM drive
Diskette drive
Hard disk drive
DIMM
Processor
Main board
64
Chapter 5
Jumper and Connector Information
Jumper Setting
The section explains how to set jumper for correct configuration of the mainboard.
Setting Jumper
Use the motherboard jumpers to set system configuration options. Jumpers with more
Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are
Placed on the correct pins.
65
LAN1
66
NOTE: Pins 1-12 for RJ-45 LAN Jack pin definition, 13-16 for LAN LED definition
67
DCIN
68
VGA(D-SUB)
69
HDMI
70
71
SATA CONN
72
Card reader
73
74
75
NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most
up-to-date information available on your regional web or channel. For whatever reasons a
part number change is made, it will not be noted in the printed Service Guide. For
ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part
number code to those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for repair and service
of customer machines.
76
Exploded Diagram
77
78
Chapter 6
Veriton N260/N260G FRU List
Category
Description
Part Number
MAINBOARD
vHornet FGN40MK_1394(N)_Logo(Y)
MB.VA309.002
CPU Cooler
vhornet Cooler Intel ATOM NBT-PCHORNET-2 w/i
0712 blower
HI.10800.042
Memory
SO-DIMM DDRII667 1GB
KN.1GB0B.027
KN.1GB03.026
KN.1GB04.010
HDD
HGST 2.5" 5400rpm 160GB HTS543216L9A300 Falcon-B
SATA LF F/W:C40C
SEAGATE 2.5" 5400rpm 160GB ST9160310AS Crockett
SATA LF F/W:0303
WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160
SATA LF F/W:11.01A11
HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B
SATA LF F/W:C60F
SEAGATE 2.5" 5400rpm 250GB ST9250315AS Wyatt SATA
LF F/W:0001SDM1
WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA
LF F/W:11.01A11
KH.16007.019
KH.16001.034
KH.16008.022
KH.25007.015
KH.25001.016
KH.25008.021
Wireless Lan
T60H976.00, WLAN mini-card 802.11 b/g Atheros
XB63 PCI-Express (firmware : v0.7)
NI.10200.010
79
NI.10200.012
ADP-65JH DBA
AP.06501.026
Adapter
(LV5)
AP.0650A.012
MS.11200.014
MS.11200.018
MS.11200.015
KB.PS203.096
KB.PS203.097
KB.PS203.098
KB.PS203.099
KB.PS203.100
KB.PS203.101
KB.PS203.102
KB.PS203.103
KB.PS203.104
Mouse
KEYBOARD
80
KB.PS203.106
KB.PS203.107
KB.PS203.108
KB.PS203.109
KB.PS203.110
KB.PS203.111
KB.PS203.112
KB.PS203.113
KB.PS203.114
KB.PS203.115
KB.PS203.116
KB.PS203.117
KB.PS203.118
KB.PS203.119
KB.PS203.120
KB.PS203.121
KB.PS203.122
KB.PS203.123
81
KB.PS203.124
KB.PS203.125
KB.PS203.126
KB.PS203.127
KB.PS203.128
KB.PS203.129
KB.PS203.130
KB.PS203.138
KB.PS203.172
KB.PS203.211
KB.USB03.062
KB.USB03.063
KB.USB03.064
KB.USB03.065
KB.USB03.066
KB.USB03.067
KB.USB03.068
KB.USB03.069
KB.USB03.070
82
KB.USB03.072
KB.USB03.073
KB.USB03.074
KB.USB03.075
KB.USB03.076
KB.USB03.077
KB.USB03.078
KB.USB03.079
KB.USB03.080
KB.USB03.081
KB.USB03.082
KB.USB03.083
KB.USB03.084
KB.USB03.085
KB.USB03.086
KB.USB03.087
KB.USB03.088
KB.USB03.089
83
KB.USB03.090
KB.USB03.091
KB.USB03.092
KB.USB03.093
KB.USB03.094
KB.USB03.095
KB.USB03.096
KB.PS20B.005
KB.PS20B.006
KB.PS20B.007
KB.PS20B.008
KB.PS20B.009
KB.PS20B.010
KB.PS20B.011
KB.PS20B.012
KB.PS20B.013
KB.PS20B.014
KB.PS20B.015
KB.PS20B.016
84
KB.PS20B.017
KB.PS20B.018
KB.PS20B.019
KB.PS20B.020
KB.PS20B.021
KB.PS20B.022
KB.PS20B.023
KB.PS20B.024
KB.PS20B.025
KB.PS20B.026
KB.PS20B.027
KB.PS20B.028
KB.PS20B.029
KB.PS20B.030
KB.PS20B.031
KB.PS20B.033
KB.PS20B.034
KB.PS20B.035
85
KB.PS20B.036
KB.PS20B.037
KB.PS20B.038
KB.PS20B.039
KB.PS20B.041
KB.PS20B.042
KB.PS20B.043
KB.USB0B.043
KB.USB0B.044
KB.USB0B.045
KB.USB0B.046
KB.USB0B.047
KB.USB0B.048
KB.USB0B.049
KB.USB0B.050
KB.USB0B.051
KB.USB0B.053
KB.USB0B.054
86
KB.USB0B.055
KB.USB0B.056
KB.USB0B.057
KB.USB0B.058
KB.USB0B.059
KB.USB0B.060
KB.USB0B.061
KB.USB0B.062
KB.USB0B.063
KB.USB0B.064
KB.USB0B.065
KB.USB0B.066
KB.USB0B.067
KB.USB0B.068
KB.USB0B.069
KB.USB0B.070
KB.USB0B.071
KB.USB0B.072
KB.USB0B.073
87
KB.USB0B.074
KB.USB0B.075
KB.USB0B.076
KB.USB0B.077
KB.RF403.027
KB.RF403.028
KB.RF403.030
KB.RF403.031
KB.RF403.032
KB.RF403.033
KB.RF403.034
KB.RF403.035
KB.RF403.036
KB.RF403.037
KB.RF403.038
88
KB.RF403.039
KB.RF403.040
KB.RF403.041
KB.RF403.042
KB.RF403.043
KB.RF403.044
KB.RF403.045
KB.RF403.046
KB.RF403.047
KB.RF403.048
KB.RF403.049
KB.RF403.050
KB.RF403.051
KB.RF403.052
KB.RF403.053
KB.RF403.054
KB.RF403.055
KB.RF403.056
KB.RF403.057
89
KB.RF403.058
KB.RF403.060
KB.USB0B.006
KB.USB0B.008
KB.USB0B.009
KB.USB0B.010
KB.USB0B.011
KB.USB0B.014
KB.USB0B.016
90
KB.USB0B.019
KB.USB0B.020
KB.USB0B.021
KB.USB0B.022
KB.USB0B.023
KB.USB0B.025
KB.USB0B.026
KB.USB0B.028
KB.USB0B.029
KB.USB0B.030
91
KB.USB0B.031
KB.USB0B.033
KB.USB0B.034
KB.USB0B.035
KB.USB0B.036
KB.USB0B.037
KB.USB0B.038
KB.USB0B.039
KB.USB0B.040
KB.USB0B.041
KB.USB0B.042
92
93