Total Cost of Ownership (TCO) Calculator: Direct Costs
Total Cost of Ownership (TCO) Calculator: Direct Costs
Total Cost of Ownership (TCO) Calculator: Direct Costs
Direct Costs
Hardware & Software
The capital expenditures and lease fees for servers, client computers, peripherals, network components, and
software.
Management
The costs associated with network, system and storage management, including labor staffing, maintenance
contracts, and professional services or outsourcing fees.
Support
The support staff labor hours and costs, training labor and fees, travel, support contracts and management
overhead.
Implementation
Cost associated with the implementation of the application. These usually include development (customization and
integration), testing, training, and consulting.
Communications fees
The inter-computer communication expenses for leased lines, remote access, and allocated WAN expenses.
Indirect Costs
End user IS
The cost of formal end-user training, casual learning, informal support outside recognized IT support channels,
self-development of applications, and local file maintenance.
Downtime
The lost productivity due to planned and unplanned network, system, and application unavailability.
TCO Calculator
Fill in the appropriate values for each cost category. Please note that this calculator does not take the depreciation of capital
assets into account. Capital costs are recorded at the time of purchase, rather than as an annual depreciation cost. Once all
the values are entered, go to the third tab "TCO Summary Sheet" to view the summarized results.
Direct Costs
Year 1
Year 2
Year 3
Total ($)
Hardware
Servers
Client computers
Peripehrals
Network components
Maintenance fees
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$
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$
$
License
Maintenance fees
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$
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$
$
$
$
$
$
Network
Systems
Storage
Support staff
Training fees
Procurement procedures
Travel
Support contracts
Overhead labor
Development/customization/integration
Training
Consulting/system integration
Other
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Year 3
Total ($)
End User IS
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Planned downtime
Unplanned downtime
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Total Costs
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Direct Costs
Total Hardware Costs
Total Software Costs
Total Management Costs
Total Support Costs
Total Development Costs
Total Communication Fees
Total Direct Costs
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Indirect Costs
Total End User IS costs
Total Downtime costs
Total Indirect Costs
% of Total Cost
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Year 1
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Year 2
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Year 3
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Year 3